Trabajos telephone customer service en WindsorCrear alertas

Job Title: Driver Technician / Porter \n Location: Heathrow \n Pay: £14.80 per hour + overtime rates \n Hours: Monday to Friday, 08:00 – 17:00 About the Role\n We’re currently recruiting for a Driver Technician on behalf of our client on a temp to perm basis. This is a hands-on, customer-facing role that goes beyond delivery driving—you’ll play an important part in supporting individuals by supplying and setting up essential medical equipment in their homes. Key Responsibilities\n\n • Travel to customers’ homes, providing a professional, friendly, and respectful service\n, • Deliver, install, collect, and carry out basic repairs on healthcare and mobility equipment\n, • Demonstrate equipment use clearly, ensuring customers feel confident and supported\n, • Complete basic installation and repair tasks (DIY-level work)\n, • Deliver excellent customer service with empathy and professionalism\n, • Work flexibly, including taking part in an emergency on-call rota when required\nWhat We’re Looking For\n\n, • Full UK driving licence\n, • Strong communication and customer service skills\n, • Basic DIY or mechanical ability\n, • A caring, patient approach with a genuine desire to help others\n, • Flexibility to work additional hours, including evenings and weekends on a rota basis\nWhat’s on Offer\n\n, • Full training provided\n, • Supportive and collaborative working environment\n\n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview. \n \n

Reed Talent Solutions are hiring in Slough! \n \n We're looking to recruit a Deployment Consultant to join our Angard Staffing department and support our Aviation Service Delivery Team! \n \n The Aviation Service Delivery Team work across the full staffing journey, from the start of a candidate’s recruitment process through to engaging with clients and candidates, managing staffing requirements and ensuring seamless workforce deployment. \n \n This role is a full-time role (40 hours per week), working either Monday–Friday or Tuesday–Saturday on a rota basis. Shifts times are 08:30–17:30 and 10:00–19:00.This is a fixed term contract until December 2026. \n \n What's a Deployment Consultant? \n \n As a Deployment Consultant you’ll be managing the deployment and engagement of Angard workers at Royal Mail sites, working directly with clients, site managers, and candidates. You’ll be supporting in recruitment processes and completing vetting and compliance procedures in-line with client requirements. \n \n You'll be: \n\n • Managing recruitment and screening processes\n, • Checking ID and ETW documents against client requirements\n, • Managing our bespoke booking system, JoinedUp\n, • Handling incoming calls and emails from candidates and managers\n, • Managing shift patterns and rotas as per site requirements\n, • Maintaining positive working relationships with key stakeholders across the client group\n\n What are we looking for? \n We’re looking for engaging, customer service professionals who are confident and committed to delivering an outstanding service to our client on a daily basis. \n It's also essential that you: \n\n • Are computer literate and confident utilising MS office systems\n, • Are confident communicating via telephone and email\n, • Are a team player who is flexible to support colleagues as required\n\n What can Reed offer you? \n Reed truly is a great place to work (just check our Glassdoor reviews...), we are employee focused and offer a comprehensive benefits package including: \n\n • Outstanding opportunities for development and progression\n, • Reed discount hub - giving you access to thousands of exclusive discount and cash back opportunities\n, • Long-service sabbaticals\n, • Refer-a-friend scheme\n, • Cycle to work scheme\n, • Electric Vehicle scheme\n, • And much, much more!\n\n If you feel like this could be the role for you, we would love to receive an application! Apply Now and our dedicated recruitment team will be in touch.

Collections AgentLocation\n South East England, Berkshire, Windsor Job Type\n Permanent, Full-Time Industry\n Primary: Banking and Finance Secondary: Customer Service and Call Centres Salary\n £30,000 - £35,000 per annum plus Bonuses Benefits\n\n • Bonus scheme\n, • Additional benefits package\nJob Description\n The Collections Agent is responsible for managing and recovering outstanding debts within the banking and finance sector. The role requires proactive communication with customers to negotiate repayment plans and resolve overdue accounts in a professional and courteous manner. The Collections Agent works to maintain compliance with relevant regulations and internal policies while ensuring a positive customer experience. Job Duties\n\n • Contact customers via telephone, email, or written correspondence to discuss overdue payments and arrange repayment plans.\n, • Assess customers’ financial circumstances to offer suitable repayment options.\n, • Maintain accurate and up-to-date records of all customer interactions and payment arrangements.\n, • Monitor accounts and follow up on missed payments promptly to reduce risk of default.\n, • Collaborate with internal teams to resolve disputes or discrepancies on accounts.\n, • Ensure compliance with all relevant legislation, regulatory requirements, and company policies related to debt collection.\n, • Provide clear and concise reports on collection activities and performance metrics.\n, • Demonstrate empathy and professionalism when dealing with customers experiencing financial difficulties.\n, • Identify opportunities to improve collection processes and customer engagement methods.\nRequired Qualifications\n\n, • Proven experience in debt collection, financial services, or a related customer service environment.\n, • Strong communication and negotiation skills.\n, • Ability to handle challenging conversations with tact and professionalism.\n, • Sound knowledge of relevant legislation and compliance standards within the banking and finance sector.\n, • Competent IT skills, including experience with customer relationship management systems and Microsoft Office applications.\n, • Organised with the ability to manage multiple accounts and deadlines effectively.\n, • Attention to detail and accuracy in record keeping.\nEducation\n\n, • Minimum of GCSEs or equivalent qualifications, including English and Mathematics.\n, • Further education or training in finance, business administration, or a related field is advantageous.\nExperience\n\n, • At least five years of experience in collections or debt recovery within the banking, finance, or customer service sectors.\n, • Experience working with vulnerable customers or those in financial distress is beneficial.\nKnowledge and Skills\n\n, • Familiarity with debt collection practises and regulatory frameworks such as the Financial Conduct Authority guidelines.\n, • Excellent interpersonal and listening skills to build rapport and trust with customers.\n, • Strong problem-solving ability and resilience in a target-driven environment.\n, • Time management skills to prioritise workload efficiently.\n, • Capability to work independently and as part of a team.\nPreferred Qualifications\n\n, • Certification in debt collection or credit management.\n, • Previous experience using automated dialling systems and customer account management software.\n, • Knowledge of financial products and services offered by banks and lenders.\nWorking Conditions\n\n, • Office-based role located in Windsor, Berkshire, with standard working hours Monday to Friday 8.30 to 5pm.\n, • Occasional requirement to work additional hours to meet deadlines or targets.\n, • Work involves frequent telephone communication and computer use.\n, • Supportive workplace environment with access to training and development opportunities.\n

Credit Control Executive \n Location: Windsor, Berkshire \n Salary: Competitive + Bonus + Benefits \n Job Type: Full-time | Permanent | Office Based | Monday – Friday 8.30am - 5pm \n CTR Select is recruiting on behalf of a growing financial services organisation for a Credit Control Executive to join its expanding Collections team. \n This is a fantastic opportunity for someone with experience in credit control, collections or accounts receivable who enjoys building customer relationships, resolving payment issues and working in a fast-paced environment. \n Key Responsibilities: \n\n • Manage a portfolio of customer accounts, ensuring overdue payments are collected promptly.\n, • Contact customers by phone and email to resolve outstanding balances and agree payment arrangements.\n, • Monitor daily payments and accurately allocate funds.\n, • Maintain up-to-date CRM records, account notes and collection activity.\n, • Build strong customer relationships while delivering excellent service.\n, • Review customer accounts and request supporting financial information where appropriate.\n, • Work closely with colleagues to identify customers eligible for additional funding opportunities.\n, • Support the Credit Control Manager with reporting and portfolio management.\n, • Work towards individual and team performance targets while ensuring regulatory compliance.\n, • Identify opportunities to improve processes and customer outcomes.\n\n Skills and Experience: \n You'll ideally have: \n\n • Previous experience in Credit Control, Collections, Accounts Receivable or Financial Services.\n, • Excellent communication and negotiation skills.\n, • Strong organisational skills and attention to detail.\n, • A confident and professional telephone manner.\n, • Good IT skills and experience using CRM systems.\n, • A proactive, customer-focused approach with the ability to prioritise workload.\n\n If this Credit Control Executive role is of interest to you, please click apply or contact Marie Spratley in our Egham office.

Are you currently on the lookout for an Administrator position within a friendly organisation who encourage a solid work life balance and career development? Do you pride yourself on your attention to detail? \n Role overview \n This role will predominantly involve managing key customers through email and general administration, ensuring customers are receiving the best possible service. Efficiency, Attention to detail and excellent customer service skills will be essential. \n Job Title: Customer Service Administrator \n Job Type: Temporary \n Hours: Full-Time 9:00 - 17:00 - 35 hours per week. \n Salary: £28,000 - £31,000 per annum \n Location: Colnbrook \n Key Responsibilities of Customer Service Administrator: \n\n • Maintain regular contact with all clients.\n, • Communicate with customers proactively via e-mail and/or telephone.\n, • Liaising with local depots to ensure client service requirements are maintained.\n, • Providing administration support as required.\n, • Communicate with the Regional Operations Managers.\n, • Ensure a high standard of customer care and compliance with all Company policies.\n\n Desirable Skills: \n\n • Good attitude and people skills.\n, • Attention to detail.\n, • Experience in working within a busy Customer Service role.\n, • Problem solving skills.\n, • Previous experience in working with CRM systems, or strong systems skills.\n\n The Employment Agencies Act (EAA) is a piece of legislation which sets a minimum standard of conduct for recruitment agencies in the UK. What does the EAA mean for me?\n The Act aims to protect the best interests of you as a candidate, as well as the interests of the hirer. Additionally, the regulations provide added protection for jobseekers and companies using the services of recruiters and stipulate how recruitment businesses should operate. \n As part of meeting these regulations, you will need to provide us with some simple information, including but not limited to: \n\n • Proof of identification - if you apply for a job through us, we are required to ask you to provide proof of identification. We may also ask you for evidence of any training or qualifications that are mandatory for specific positions with particular companies.\n, • Referees - we will ask you for two references or two referees that we can contact on your behalf in accordance with Recruitment Employment Confederation (REC) guidelines. This information may then be passed on to a future possible employer, once you have given your permission.\nInforming you of Health & Safety practices\n As well as providing you with factual and detailed information about a vacancy, we will share with you any Health & Safety documentation/requirements that the end employer has provided to us. Limited Company contractors\n If you are a Limited Company contractor, you can 'opt out' of the regulations. Whilst the regulations have been conceived to ensure greater legislative protection for candidates, there may be issues which conflict with the spirit of the IR35 rules. \n Opting out of the regulations will have benefits if you decide that you want to be considered self-employed. This will mean you will not be afforded the same protection as that of our PAYE workers but does bring you a step closer to being seen as genuinely self-employed and therefore could be viewed as outside the scope of the IR35 tax rules. If you wish to opt-out, you need to do so before your contract starts. To do this, please inform your consultant and sign and return the EAA opt-out form. Please note if we do not receive your signed form then your opt-out will be invalid. \n For more information on these rules and the implications and benefits of opting out of the Conduct Regulations, please take independent advice from or view the Government guidance - .

Job Title: Stores, Driver & Logistics Operations Assistant \n Location: Colnbrook, Berkshire \n Reports To: Branch Manager \n Hours: Monday-Thursday 7.30am -4.30pm Friday 7.30am 4.00pm + Overtime \n Salary: £27k - £28k per annum DOE \n \n Role Purpose \n Support warehouse operations by receiving, storing, and managing stock, while completing collections and deliveries using company vehicles. Maintain safe, compliant, and well-organised stores and provide excellent customer service. \n Key Responsibilities \n\n • Receive, check, label, and store deliveries (including heavy lifting).\n, • Prepare orders, load/unload vehicles, and maintain accurate stock locations.\n, • Deliver and collect goods in company vehicles (cars, vans, Luton, flatbed).\n, • Support airside/landside operations at Heathrow (subject to clearance).\n, • Keep warehouse and site areas clean, tidy, and compliant.\n, • Operate forklift trucks (if licensed).\n, • Complete daily vehicle/MHE checks and report defects.\n, • Manage customer stock (PPE/uniform), paperwork, portals, returns, and repairs.\n, • Maintain Sage Goods In entries and general admin tasks.\n, • Participate in stock checks and maintain COSHH compliance\n\n Skills & Experience \n\n • Good communication, organisation, and customer-service skills\n, • Full clean UK driving licence (min. 2 years)\n, • Forklift licence preferred\n, • Physically fit and comfortable with manual handling\n, • Able to multitask, prioritise, and work to deadlines\n, • Strong attention to detail and IT skills\n\n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview. \n

Freightserve recruitment are looking for a Senior Seafreight Operator who has experience within both Import and Exports. The Company are a major Freight Forwarder based in the Colnbrook, Berkshire area. \n Duties:- \n Working to strict deadlines to co-ordinate Import andExport seafreight with end to end responsibility \n Seafreight booking and processing relevant documentation including BOL’s. \n Customs entries \n Dealing with FCL / LCL shipments \n Liaising effectively and building close relationships with customers \n Quotations \n Invoicing clients \n Key Account management \n Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. \n Required Experience:- \n\n • Experience in Import and Export Oceanfreight\n, • Customer service - excellent telephone manner and communication skills.\n, • Computer literate\n, • Highly organised with a systematic approach and detail orientated customers\n\n Working hours are Monday - Friday 9-5.30pm \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Due to the ongoing growth of the business, my client is looking for a full-time customer service agent to join the team in their Colnbrook office. You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience. You’ll be computer literate and capable of multi-tasking in a fast-paced environment. Your enthusiasm to find and fix problems will be where you excel, with clear communication skills to keep others informed whilst being accountable, diligent and always working with your team to deliver the perfect experience for all customers. \n \n Please note you must be able to drive for this position it also requires a 5 year checkable history and shift patterns of the following, \n \n Hours - weekly shift patterns rotate on the below: \n 07:30-16:30 \n 08:00-17:00 \n 08:30-17:30 \n 09:00-18:00 \n 09:30-18:30 \n 10:00-19:00 \n \n £23,000 - £29,000 per annum DOE \n \n Job Overview: \n \n • Excellent interpersonal and active listening skills. \n • Clear communication skills and a strong command of the English language. \n • Strong attention to detail. \n • Ability to work well in a team. \n • Multitasking skills and good organisational abilities \n • Listen carefully and understand customers’ circumstances and needs \n • Answering all customer queries/bookings via Phone, Email, and internet \n • Be proactive in resolution of any queries, dealing with both internal and external customers \n • To achieve your individual daily targets as set by the Customer Service Manager. \n • Chasing delivery reports as to keep clients informed on their deliveries. \n • General administrative tasks. \n • Assist with receiving and processing shipments. \n • Help with fulfilment projects. \n • Flexible with in the future being on call (once trained up) - This is on a rota basis within the team. \n \n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview. \n

Are you or have you been a plumber that is looking to continue working in the industry but away from the physical part of the role? Full Job Description \n\n Are you or have you been a plumber that is looking to continue working in the industry but away from the physical part of the role?About the RoleMy client is seeking a proactive and customer-focused After-Sales Assistant to join their growing team. This is an excellent opportunity for someone with a plumbing / technical background and strong problem-solving skills who enjoys working closely with customers to deliver exceptional after-sales support.As the primary point of contact for customers following product installation and delivery, you will play a key role in ensuring customer satisfaction, resolving technical issues, coordinating service activities, and supporting the ongoing performance of our products.Key ResponsibilitiesCustomer Support & Service Management\n \n • Act as the main point of contact for customers following product delivery.\n, • Manage service requests, customer enquiries, complaints, and technical support queries via telephone and email.\n, • Ensure customer issues are resolved efficiently and professionally.\n, • Build and maintain positive customer relationships to support long-term customer satisfaction and retention.\n Technical Support & Troubleshooting\n \n, • Diagnose and resolve mechanical, electrical, or software-related product issues.\n, • Provide remote technical assistance and troubleshooting support.\n, • Advise customers on product operation, maintenance, and best practices.\n Spare Parts & Service Coordination\n \n, • Liaise with warehouse and internal teams to arrange replacement parts and service requirements.\n, • Maintain accurate records relating to spare parts, service activities, and customer interactions.\n Documentation & Reporting\n \n, • Process and input service orders onto the ERP system, ensuring customer sales and purchase order information is accurately recorded.\n, • Produce service performance reports and assist with root cause analysis investigations.\n, • Identify recurring issues and trends to support continuous improvement initiatives.\n What We're Looking ForTechnical Knowledge\n \n, • Plumbing experience or knowledge is highly desirable.\n, • Understanding of Root Cause Analysis (RCA).\n, • Ability to read and interpret technical drawings.\n, • Awareness of relevant safety standards and procedures.\n Experience & Qualifications\n \n, • 2–5 years' experience in an after-sales, service engineering, technical support, or similar role.\n, • Previous experience in a customer-facing technical environment is preferred.\n Key Skills\n \n, • Strong diagnostic and troubleshooting abilities.\n, • Excellent verbal and written communication skills.\n, • Customer-focused approach with a commitment to delivering outstanding service.\n, • Strong organisational and time-management skills.\n, • Ability to prepare clear technical reports and documentation.\n, • Flexibility to travel to customer sites when required.\n Performance MeasuresSuccess in this role will be measured against:\n \n, • Service response times\n, • First-time fix rates\n, • Customer satisfaction scores\n \n

Customer Loyalty Agent Slough | Hybrid (2 Days Working from Home) | Rolling Temporary Contract | £27k \n Help customers stay with a brand they trust while building lasting relationships. \n Are you a confident communicator who enjoys speaking with customers and finding the right solution? Do you thrive in a target-driven environment where your ability to build rapport and deliver great customer experiences makes a real difference? \n This is an excellent opportunity to join a busy customer loyalty team, helping customers approaching the end of their finance agreements understand their options and supporting them through the renewal process. If you have experience in customer service, telesales, account management or customer retention, this could be the perfect next step. \n The Role \n As a Customer Loyalty Agent, you'll proactively contact customers nearing the end of their finance agreements through telephone, email and SMS campaigns. Your focus will be on building relationships, understanding customer needs and encouraging customer renewals while delivering an outstanding customer experience. \n You'll maintain accurate CRM records, ensure all customer communications meet regulatory requirements and provide valuable customer feedback to help improve future campaigns. \n Key Responsibilities \n\n • Contact customers approaching the end of their finance agreements via phone, email and SMS.\n, • Build rapport and guide customers through their available renewal options.\n, • Manage customer leads and maximise conversion opportunities.\n, • Accurately update CRM systems with customer interactions and preferences.\n, • Deliver excellent customer service while achieving individual and team targets.\n, • Gather customer feedback to support future campaign improvements.\n, • Ensure all communications comply with GDPR, FCA regulations and internal procedures.\n, • Work collaboratively with colleagues to achieve team objectives.\n\n About You \n You'll be a positive and customer-focused individual who enjoys building relationships and delivering excellent service. You'll be comfortable working towards targets and managing multiple customer conversations throughout the day. \n You'll ideally have: \n\n • Previous experience in telesales, customer service, customer retention, account management or a contact centre environment.\n, • Excellent verbal and written communication skills.\n, • Experience working towards performance or sales targets.\n, • Good working knowledge of CRM systems and Microsoft Office.\n, • Strong attention to detail and accuracy when maintaining customer records.\n, • The confidence to overcome objections and provide solutions.\n, • A proactive attitude and the ability to work well within a team.\n\n Experience within automotive finance, financial services, insurance or banking would be beneficial but is not essential. \n The Offer \n\n • £27k\n, • Rolling contract\n, • Hybrid working – 2 days working from home per week\n, • Based in Slough\n, • Supportive and collaborative team environment\n, • Opportunity to gain valuable experience within a well-established financial services business\n\n If you're passionate about delivering excellent customer experiences and enjoy working in a fast-paced environment, we'd love to hear from you. \n Apply today or contact RD Financial Recruitment for a confidential discussion.

\n Our client is a well established logistics and freight forwarding business specialising in the aerospace and defence sectors. Due to continued growth, they are looking to recruit an experienced Import Clerk to join their busy Import Department. \n This is an excellent opportunity for someone with around 3-5 years' import freight forwarding experience looking to take the next step in their career. Full training will be provided on company-specific procedures and specialist customs processes. Key Responsibilities\n\n • Handle customer enquiries via telephone and email.\n, • Liaise with customers, airlines, agents and transport providers.\n, • Arrange airline collections and deliveries.\n, • Plan import routings and coordinate overseas collections.\n, • Prepare and process customs entries using ASM/Sequoia.\n, • Complete tariff classification and import licence checks.\n, • Ensure correct use of CPCs and customs authorisations.\n, • Prepare import-rated air waybills.\n, • Produce simple customer quotations.\n, • Assist with invoicing.\n, • Process customs post-entry amendments and reclaims.\n, • Maintain accurate documentation and filing systems.\n, • Ensure compliance with UK customs regulations and company procedures.\nKey Skills\n\n, • 3-5 years' experience within an import freight forwarding or customs role.\n, • Experience completing import customs entries.\n, • Knowledge of:\n, • Home Use\n, • Inward Processing\n, • Outward Processing\n, • Returned Goods Relief\n, • Customs Warehousing\n, • Carnets\n, • Experience using customs software such as ASM Sequoia\n, • Good tariff classification knowledge.\n, • Strong communication and customer service skills.\n, • Good organisational skills with excellent attention to detail.\n, • Confidence using Microsoft Office (Word, Excel and Outlook).\n, • Ability to prioritise workload and work accurately under pressure.\n\n\n, • 25 days annual leave plus bank holidays.\n, • Holiday entitlement increases to 30 days with length of service.\n, • Paid overtime available.\n, • Occasional weekend work (paid).\n, • Auto-enrolment pension.\n, • Private healthcare after successful completion of probation.\n, • Full training and development.\n, • Opportunity to join a growing and supportive team.\n\n Due to the location in Colnbrook and occasional out-of-hours work, applicants must hold a full UK driving licence and have access to their own vehicle, as public transport is not practical. \n Hours: Monday to Friday, 09:00 - 17:30 1-hour lunch \n

The Role at a Glance: \n Senior IT Support Engineer \n Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London \n £38,000 - £40,000 \n Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance \n About Us \n Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. \n The Opportunity \n We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. \n This is a varied role that will suit someone who enjoys problem solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cyber security, cloud migrations and network deployments. \n What We Are Looking For \n You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. \n All successful candidates will be required to pass an Enhanced DBS check. \n We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. \n Required Technical Skills \n • Windows Server and 2025 \n • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams \n • Mobile device management, including Microsoft Intune and Endpoint Manager \n • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA \n • Active Directory, Group Policy and hybrid identity \n • Hyper V and VMware virtualisation \n • Windows, macOS and iPadOS desktop and device support \n • DNS and DHCP \n • Networking fundamentals: firewalls, routing, NAT, VLANs and switching \n • Wi Fi technologies, including UniFi or equivalent enterprise platforms \n • Firewall management, ideally SonicWall or similar \n • VPN technologies, including SSL and site to site \n • PC and laptop hardware diagnostics and build \n Desirable Skills \n • Jamf Pro or Jamf School for Apple device management \n • Microsoft Azure infrastructure and administration \n • Apple Business Manager and Apple School Manager \n • Google Workspace and Chrome device management \n • DNS filtering platforms such as DNSFilter or Cisco Umbrella \n • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup \n • Cyber Essentials and Cyber Essentials Plus experience \n • Safeguarding technologies used in education, such as Senso or Classroom Cloud \n • VoIP and cloud telephony platforms \n Qualifications \n Any of the following would be an advantage: \n • Degree level IT qualification or equivalent demonstrable industry experience \n • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or \n Identity and Access Administrator \n • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) \n • Jamf Certified Associate or Jamf Certified Tech \n • CompTIA Network+ or Security+ \n General Requirements \n • Two or more years in a client facing, hands on technical role \n • Excellent verbal and written communication skills \n • Positive, can do attitude with the confidence to engage stakeholders at all levels \n • Genuine passion for IT and technology \n • Five or more GCSEs including English \n • Smart, professional appearance \n The Package \n • £38,000 to £40,000 per annum, depending on experience \n • Contributory pension scheme \n • Generous mileage allowance for business travel \n • 20 days annual leave plus UK public holidays \n • Your birthday off as an additional day of leave \n • Ongoing training and certification support \n • Friendly, collaborative team environment \n Apply today and be part of a team using technology to drive real-world sustainability impact. \n Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Customer Services / Administrator \n Duration: up to 6 months Month Temporary Contract (Agency Role) \n Location: West Drayton \n Hours: Monday to Friday, 08:00 - 16:45 \n Pay Rate: £13.85 per hour (DOE) \n Reference: VR/24242 \n \n About the Role \n We are recruiting on behalf of our client for a Customer Services / Administrator to join their team on an ongoing temporary basis. This is a busy, varied role suited to someone with strong communication skills and a proactive approach to customer service and administration. \n Key Responsibilities \n\n • Handling inbound and outbound calls with customers and local authorities\n, • Logging service requests and call information accurately on internal systems\n, • Scheduling equipment deliveries and collections\n, • Coordinating Planned Preventative Maintenance (PPM) technician call-outs\n, • Providing general administrative support to ensure smooth daily operations\n\n Skills & Experience Required \n\n • Excellent telephone manner and customer service skills\n, • Strong written communication, attention to detail, and organisational abilities\n, • Ability to manage multiple tasks in a fast-paced environment\n, • Previous experience in a scheduling, coordination, or administrative role is preferred but not essential\n\n What’s on Offer \n\n • Once fully trained the role will become remote\n, • Competitive hourly rate of £13.85 per hour (depending on experience)\n, • Monday to Friday working hours - no weekends\n, • Opportunity to gain valuable experience within a well-established organisation\n, • This role is agency supplied and offered on a temporary basis for 3-6 months.\n, • If you are available immediately (or at short notice) and interested in this opportunity, please apply today with your up-to-date CV.\n\n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview. \n \n

Company Overview: \n Our client are an award-winning leader in the car and van leasing industry. Their continued growth and success is driven by strong values of honesty, hard work, and integrity, alongside high-performing individuals and premium customer service. \n Position Overview: \n If you have developed a successful sales track record, this is your opportunity to turn a healthy pipeline of inbound leads and existing customers into successful deals with private individuals and businesses. There is no cold calling; a strong telephone manner and a highly organised work ethic are essential to drive new deals and achieve uncapped commission potential. \n Key Responsibilities: \n\n • Develop and maintain relationships with inbound leads and existing customers.\n, • Understand customers' current leasing needs and future plans.\n, • Provide cost-effective solutions using the bespoke fleet management system.\n, • Deliver strong and confident telephone interactions, asking the right questions and confirming your understanding of customer needs.\n, • Collaborate with colleagues to create leasing solutions and maintain premium customer service.\n, • Manage all necessary administration elements, including order details, finances, delivery, and other timescales.\n\n Requirements: \n\n • Proven sales experience, preferably in the automotive sector; leasing experience is a bonus.\n, • Strong telephone manner and excellent communication skills.\n, • Highly organised with great attention to detail.\n, • Ability to juggle priorities and maintain a high level of customer service.\n, • Ability to work collaboratively with colleagues in other departments.\n\n Benefits: \n\n • Uncapped commission potential.\n, • 24 days' holiday (plus bank holidays), increasing with service to a maximum of 30 days.\n, • Stakeholder pension.\n, • Optional healthcare.\n, • Car salary sacrifice scheme.\n, • Amazing team-building events.\n, • Beautiful offices near train station and close to shops.\n, • Comprehensive training and development opportunities.\n\n

Temporary to Permanent Van Drivers – Immediate Starts Available \n \n Location: Colnbrook \n Pay: £12.71 per hour \n Job Type: Temporary to Permanent \n Start Date: Immediate \n Positions Available: 3 \n \n We are currently recruiting on behalf of our client based in Colnbrook for 3 reliable and motivated Van Drivers to join their busy team. This is an excellent opportunity to secure a temporary to permanent position with immediate starts available. \n \n The Role \n \n As a Van Driver, you will be responsible for delivering goods safely and efficiently while providing excellent service throughout your route. \n \n Key Responsibilities: \n Driving a company van to complete daily delivery routes \n Loading your vehicle before departure \n Following satellite navigation to complete deliveries efficiently \n Completing a maximum of 25 drops per day \n Carrying out daily vehicle checks \n Ensuring all delivery paperwork is completed accurately \n Maintaining a professional and safe approach at all times \n Working Hours \n \n Monday to Friday, with shift times depending on your assigned route: \n \n 8:00am – 5:00pm \n 9:00am – 6:00pm \n 10:00am – 7:00pm \n \n Pay \n £12.71 per hour \n \n Requirements \n Full UK driving licence \n Good knowledge of safe driving practices \n Ability to manage paperwork accurately \n Reliable, punctual and customer-focused \n Previous multi-drop van driving experience is beneficial but not essential \n \n If you're looking for an immediate start and the opportunity to secure a permanent position with a growing company, we'd love to hear from you. \n \n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview. \n

Reed Talent Solutions are hiring in Slough! \n \n We're looking to recruit an Onsite Executive to join our Angard Staffing department and support our Aviation Service Delivery Team! \n \n The Aviation Service Delivery Team work across the full staffing journey, from the start of a candidate’s recruitment process through to engaging with clients and candidates, managing staffing requirements and ensuring seamless workforce deployment. \n \n This role is a full-time role (40 hours per week), working Tuesday-Saturday 15:00-23:00, for the first two weeks in December the hours will be 17:00-01:00 and after those two weeks will return to the 15:00 start. \n \n This is a fixed term contract until December 2026. \n \n What's an Onsite Executive? \n \n As an Onsite Executive, you’ll be managing the deployment and engagement of Angard workers at Heathrow Worldwide Distribution Centre, working directly with clients, site managers, and candidates. You’ll be supporting in booking and supervising training and inductions. \n \n You'll be: \n\n • Managing our bespoke booking system, JoinedUp\n, • Handling face-to-face, phone calls and emails from candidates and managers\n, • Managing shift patterns and rotas as per site requirements\n, • Maintaining positive working relationships with key stakeholders across the client group\n, • Managing induction and training booking, and supervising training sessions\n, • Ensuring all candidates are issued with ID badges.\n\n What are we looking for? \n We’re looking for engaging, customer service professionals who are confident and committed to delivering an outstanding service to our client and candidates on a daily basis. \n It's also essential that you: \n\n • Are computer literate and confident utilising MS office systems\n, • Are confident communicating via telephone and email\n, • Are a team player who is flexible to support colleagues as required\n\n What can Reed offer you? \n Reed truly is a great place to work (just check our Glassdoor reviews...), we are employee focused and offer a comprehensive benefits package including: \n\n • Outstanding opportunities for development and progression\n, • Reed discount hub - giving you access to thousands of exclusive discount and cash back opportunities\n, • Long-service sabbaticals\n, • Refer-a-friend scheme\n, • Cycle to work scheme\n, • Electric Vehicle scheme\n, • Free onsite parking\n, • And much, much more!\n\n If you feel like this could be the role for you, we would love to receive an application! Apply Now and our dedicated recruitment team will be in touch.

After-Sales AssistantSalary: £30,000 per annumHours: Monday to Friday, 9:00am – 5:00pmLocation: Office-BasedReporting To: Operations ManagerAbout the RoleMy client is seeking a proactive and customer-focused After-Sales Assistant to join their growing team. This is an excellent opportunity for someone with a plumbing / technical background and strong problem-solving skills who enjoys working closely with customers to deliver exceptional after-sales support.As the primary point of contact for customers following product installation and delivery, you will play a key role in ensuring customer satisfaction, resolving technical issues, coordinating service activities, and supporting the ongoing performance of our products.Key ResponsibilitiesCustomer Support & Service Management\n\n • Act as the main point of contact for customers following product delivery.\n, • Manage service requests, customer enquiries, complaints, and technical support queries via telephone and email.\n, • Ensure customer issues are resolved efficiently and professionally.\n, • Build and maintain positive customer relationships to support long-term customer satisfaction and retention.\nTechnical Support & Troubleshooting\n\n, • Diagnose and resolve mechanical, electrical, or software-related product issues.\n, • Provide remote technical assistance and troubleshooting support.\n, • Advise customers on product operation, maintenance, and best practices.\nSpare Parts & Service Coordination\n\n, • Liaise with warehouse and internal teams to arrange replacement parts and service requirements.\n, • Maintain accurate records relating to spare parts, service activities, and customer interactions.\nDocumentation & Reporting\n\n, • Process and input service orders onto the ERP system, ensuring customer sales and purchase order information is accurately recorded.\n, • Produce service performance reports and assist with root cause analysis investigations.\n, • Identify recurring issues and trends to support continuous improvement initiatives.\nWhat We're Looking ForTechnical Knowledge\n\n, • Plumbing experience or knowledge is highly desirable.\n, • Understanding of Root Cause Analysis (RCA).\n, • Ability to read and interpret technical drawings.\n, • Awareness of relevant safety standards and procedures.\nExperience & Qualifications\n\n, • 2–5 years' experience in an after-sales, service engineering, technical support, or similar role.\n, • Previous experience in a customer-facing technical environment is preferred.\nKey Skills\n\n, • Strong diagnostic and troubleshooting abilities.\n, • Excellent verbal and written communication skills.\n, • Customer-focused approach with a commitment to delivering outstanding service.\n, • Strong organisational and time-management skills.\n, • Ability to prepare clear technical reports and documentation.\n, • Flexibility to travel to customer sites when required.\nPerformance MeasuresSuccess in this role will be measured against:\n\n, • Service response times\n, • First-time fix rates\n, • Customer satisfaction scores\n

Reservations Agent - permanent role \n Stanwell Based \n £30,000 - £32,000 \n I am looking for a customer-focused Reservations & Customer Service Executive to support airline and freight forwarding customers. The successful candidate will be responsible for managing bookings, responding to customer enquiries, and delivering an outstanding customer experience while supporting revenue growth and operational efficiency. \n Key Responsibilities \n\n • Manage customer bookings via email and telephone, ensuring accuracy and efficiency.\n, • Respond promptly to customer enquiries and reservation requests.\n, • Monitor flight bookings and provide customers with timely updates on shipments and any service changes.\n, • Prepare and distribute operational and performance reports as required.\n, • Support commercial activities by identifying upselling opportunities and maximising revenue where appropriate.\n, • Liaise with internal sales teams regarding market trends, customer requirements, and volume opportunities.\n, • Maintain accurate booking, documentation, and airway bill records.\n, • Monitor customer booking commitments and assist with allocation management.\n, • Handle customer queries professionally and resolve issues within agreed service levels.\n, • Build and maintain strong relationships with customers and industry partners.\n, • Represent the business professionally at all times and support customer events when required.\n, • Assist colleagues and management with administrative and operational tasks as needed.\n\n What Thet're Looking For \n\n • Excellent customer service and communication skills.\n, • Strong attention to detail and accuracy.\n, • Ability to prioritise workload and work in a fast-paced environment.\n, • Professional and positive telephone manner.\n, • Strong organisational and administrative skills.\n, • Ability to work effectively both independently and as part of a team.\n, • Commercial awareness and confidence identifying revenue opportunities.\n, • Previous experience in customer service, reservations, logistics, freight forwarding, aviation, or a related industry is desirable.\n\n Key Attributes \n\n • Professional and trustworthy.\n, • Friendly and customer-focused.\n, • Highly organised and accurate.\n, • Proactive and solution-oriented.\n, • Strong relationship-building skills.\n\n Benefits \n\n • Opportunity to work in a dynamic and international environment.\n, • Ongoing training and development.\n, • Collaborative and supportive team culture.\n, • Career progression opportunities.\n, • Salary of £30,000 - £32,000\n

Our client is seeking a Customer Service Advisor to join their team. \n Key Responsibilities: \n\n • Maximise customer awareness of all available company services.\n, • Ensure the highest level of customer care and satisfaction at all times.\n, • Maintain excellent standards of departmental administration.\n, • Organise daily collection and delivery operations.\n, • Monitor sales against objectives.\n, • Track Customer Satisfaction Indicators.\n, • Maintain Bodyshop Key Performance Indicators (KPIs).\n\n Customer Service Advisor \n Customer Awareness and Service Promotion: \n\n • Promote all Bodyshop and Retailer services to maximise customer awareness.\n, • Ensure customers are informed about all products and services available.\n, • Proactively approach customers and assist with inquiries relating to vehicle repairs, parts, and vehicle sales.\n\n Customer Care and Satisfaction: \n\n • Maintain a visible presence at the reception desk, promptly addressing customer queries in person or by telephone.\n, • Respond to customer questions regarding technical issues clearly and without excessive jargon, or refer to the appropriate team member as necessary.\n, • Handle dissatisfied customers calmly and escalate complaints to the Bodyshop Manager.\n, • Initiate new claims on the management system, maintain accurate customer records, and follow up as required.\n, • Manage initial customer contact and bookings in accordance with company and insurance policies.\n, • Follow established procedures when issuing courtesy cars, ensuring all paperwork is correctly completed and copies of driving licences are obtained when applicable.\n, • Maintain up-to-date, computerised customer records, documenting all communications and events thoroughly.\n, • Manage communications systems with customers and insurers as required.\n, • Assist the Bodyshop Manager with administrative tasks as needed.\n, • Ensure compliance with all health and safety, environmental, and company policies.\n, • Receive and register payments for work completed, adhering to company procedures for verification, handling, and depositing of cash.\n, • Prepare and present invoices promptly upon job completion, ensuring all work is accurately detailed and charged, and obtain payment in line with company protocols.\n, • Ensure all job pack paperwork, including wheel alignment and final inspection documents, is scanned and filed correctly.\n\n Collection and Delivery Operations: \n\n • Coordinate daily collection and delivery operations effectively.\n, • Maintain close liaison with parts and workshop teams, attending daily production meetings.\n, • Notify customers promptly upon completion of work and arrange convenient vehicle returns.\n, • Ensure adequate resources are available to meet collection and delivery requirements.\n, • Monitor and manage loan car requirements in coordination with workshop control.\n\n Salary and Benefits: \n\n • Salary: £30,000, rising to £32,000 following successful probationary period.\n, • Excellent benefits package.\n\n

Overview \n Enterprise Mobility have an exciting opening for an Accounting Coordinator to join the team at our European Head Office in Egham, Surrey. \n The successful candidate will be placed onto the Business Management development scheme, intended to give detailed exposure to our financial statement & business practices, in order to develop employees for future leadership roles within the team. You will be offered support to study a professional accounting qualification. This is an excellent role if you are a self-motivated individual who is able to demonstrate drive in a busy and dynamic department, great communication skills, an analytical mind set and superb initiative. \n Organization Overview: \n We’re Enterprise Mobility. A family-owned, global mobility leader with a $38 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we’re built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. \n Additional Information \n Please let us know about any accommodations you may need to participate in the recruitment process. \n Hours \n\n • 40hrs per week Mon-Fri: 8.00am to 5.00pm\n\n Salary \n\n • £28,900 per annum\n\n Location \n\n • Enterprise House, Egham, Surrey, TW209FB\n, • Flexible working - Minimum 3 days in the office per week, which may change depending on business need\n, • Commutable via Public Transport\n\n Benefits \n\n • Fun & friendly working environment\n, • 25 days paid holidays a year + public holidays\n, • Life Assurance - 3 x Salary\n, • Short Term Disability\n, • Stakeholder Pension\n, • Winning wardrobe vouchers at discounted rates\n, • Free parking\n, • Well-equipped and professional office facility\n, • Our ‘promote from within policy’ means you can go as far as your talent will take you\n\n How to Apply \n We take great care in our recruitment process to find the ideal candidate. It’s not all about us, we want you to have the chance to find out what we’re all about. \n\n • The first step is our application form, which takes about 15 minutes to complete. As well as telling us lots about you, it helps us identify the kind of competencies that we look for in this role.\n, • If your application is successful one of our Talent Acquisition team will be in contact to arrange a competency-based telephone interview.\n, • Finally, you will be invited to attend an interview with the hiring manager and you have the chance to meet the team. \n, • Please let us know about any accommodations you may need to participate in the recruitment process\n\n Responsibilities \n\n • Facilitate the accurate and timely completion of the monthly financial statement process, including the compilation of management reports.\n, • Reconciliation of account schedules to an audit standard every month.\n, • Properly safeguard company assets and financial information by contributing to an environment of strong internal controls.\n, • Provide exceptional customer service and operational support to all business lines and Corporate departments.\n, • Play an active role in cost management and creating process efficiency.\n, • Act as a finance business partner for department heads through monthly CIS reviews, financial reporting and analysis.\n, • Assist in and take the lead with adhoc reporting/projects as required.\n, • Assist with AP and AR related tasks when required.\n, • Maintain a culture which is consistent with Enterprise Core Values and advances diversity, equity and inclusion.\n\n Qualifications \n\n • Excellent problem solving skills and attention to detail\n, • Strong communication, organisation and time management skills\n, • Ability to consistently meet deadlines, think independently and show initiative\n, • Strong work ethic with the ability to organize and manage a diverse workload\n, • Proven track record of building effective working relationships at all levels\n, • Experience working with Excel, Outlook and PowerPoint\n, • Strong attention to detail and accuracy of work\n, • Strong commercial sense and ability to think analytically\n, • Ability to organise and present information, views and concepts in a concise and understandable format for a variety of audiences\n, • Accounting / Finance / or Business-related degree, preferred\n, • ACCA, CIMA, AAT accreditation preferred or proven commitment to complete\n, • Commitment to the Business Management career path, with the willingness to relocate for future opportunities\n, • A commitment to enforce the company’s Business Ethics program and uphold high ethics standards\n\n ADDITIONAL INFORMATION \n\n • Support offered to study a professional accounting qualification\n

Temporary Receptionist / Showroom Host Required \n We are looking for a professional, friendly, and customer-focused Receptionist / Showroom Host to provide temporary cover at our premium car showroom on the following dates: \n July \n\n • Tuesday 22nd or Wednesday 23rd (Training Day)\n, • Thursday 24th\n, • Tuesday 29th\n, • Wednesday 30th\n, • Thursday 31st\n\n August \n\n • Monday 3rd\n, • Monday 17th\n, • Tuesday 18th\n, • Wednesday 19th\n\n The hours will be 8.00am – 6.00pm with an unpaid hour for lunch. \n As the first point of contact for our customers, you will play a vital role in creating a warm, welcoming, and premium showroom experience. \n Key responsibilities include: \n\n • Greeting every customer with a friendly smile and professional welcome.\n, • Answering and directing telephone calls.\n, • Maintaining a clean, organised, and welcoming reception and customer areas.\n, • Ensuring refreshments and hospitality areas are fully stocked and presented to a high standard.\n, • Offering drinks and refreshments to customers throughout their visit.\n, • Monitoring customer facilities and replenishing supplies where required.\n, • Keeping the enquiry logbook accurate and up to date.\n, • Providing general administrative support as needed.\n\n \n We're looking for someone who: \n\n • Has previous reception, hospitality, or customer service experience.\n, • Has excellent communication and interpersonal skills.\n, • Takes pride in delivering exceptional customer service.\n, • Is well presented, proactive, and highly organised.\n, • Can work independently while maintaining a premium customer experience.\n\n \n Thank you for taking the time to apply to OPR Resourcing Specialists. If your application is successful you will be contacted within 7 days. We apologise but due to the high volume of applications we receive we are unable to provide feedback on individual CV's. \n Regrettably, we are unable to offer Right to Work Sponsorship. \n If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered. \n Please note that by applying for the above job it will be understood that you accept our Terms of Business and Privacy Policy which can be found on our website on the page "Find A Job".

Job Title: Part time Rental AgentHours : 20hours worked over 2-3 days including Saturday and Sunday on a rotaThis is a part-time role, with working hours to be agreed and confirmed upon offer of employment.Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training.In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals.At Switch Car Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients.What can we offer you?22 day holidays plus bank holidays pro-rataContribution to Group Personal Pension SchemeAccess to our Switch Savings platform, an employee discount scheme offering huge savings across multiple retailersSponsored Summer and Christmas eventsCycle to Work SchemeDiscounted car hire ratesPotential to earn bonus payments in addition your basic salaryAbout youHardworking individual with the ability to work in a team and independently in a fast-paced environmentAbility to show great attention to detailIdeally, you will have worked in the service industryExcellent customer service and communication skillsHold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.How will your days look?Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks.About usWe have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do.We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 81 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located.It is easy for us to tell you what life is like at Switch and why you would love being a part of our team, but we thought you would like to hear for yourself.TPBN1_UKTJ

Class 2 White Glove Driver Temp to Perm£17.50 per hourMonday to Friday | Start times between 0400 to 0700M4 Recruitment are looking for an experienced Class 2 (18T) White Glove Driver & Installer to join its growing transport team in Colnbrook. This is a temp-to-permanent opportunity offering stable weekday hours, excellent long-term prospects, and the chance to work on premium delivery and installation projects across the UK.The RoleThis is more than just a driving job. As a White Glove Driver & Installer, you'll be responsible for delivering high-value goods directly to customers, providing a first-class delivery experience, and carrying out installations where required. You'll be the face of the business, ensuring every delivery is completed professionally, safely, and to the highest standard.Day-to-day duties include:Completing scheduled white glove deliveries and collections across the UK.Transporting high-value or specialist items with care and attention.Delivering goods into customers' homes, offices, or commercial premises.Installing and assembling products on-site, ensuring they are fully operational where required.Removing and disposing of packaging responsibly, leaving customer premises clean and tidy.Loading, unloading, and securing goods safely using the correct handling techniques.Carrying out daily vehicle checks and reporting any defects.Completing delivery paperwork and obtaining proof of delivery.Communicating with the transport office regarding schedules, customer updates, and any delays.Providing exceptional customer service and representing Global Cargo Services professionally at every delivery.Occasionally staying away overnight when operational requirements demand.RequirementsValid Class 2 (Category C) Licence .Minimum of 2 years' Class 2 driving experience .Valid DBS check (essential).Valid Driver CPC and Digital Tachograph Card.Previous experience in white glove delivery, furniture installation, or home/commercial installations would be highly advantageous.Comfortable using hand tools and carrying out basic assembly and installation work.Physically fit and capable of heavy lifting as part of a two-person delivery team when required.Reliable, professional, and customer-focused.Flexible approach to working hours, including occasional nights out.What's on Offer£17.50 per hour .Monday to Friday working pattern.Temp-to-permanent opportunity.Uniform provided.Full training on company procedures and installation standards.Opportunity to build a long-term career with a well-established transport and logistics company.Onboarding ProcessTo ensure you're the right fit for the team, the recruitment process includes:Initial telephone interview.Face-to-face interview.Trial shifts working as a Porter , allowing you to familiarise yourself with the team, delivery processes, installation work, and company procedures before progressing into the driving role.If you're an experienced Class 2 Driver who enjoys delivering outstanding customer service and takes pride in completing high-quality white glove deliveries and installations, we'd love to hear from you.Apply today and become part of the M4 Recruitment teamTPBN1_UKTJ

Class 2 Cargo Driver Temp to Perm£17.00 per hourMonday to Friday | 07:00 16:00M4 Recruitment are looking for an experienced Class 2 Driver to join abusy transport operation in Colnbrook. This is a temp-to-permanent opportunity offering stable weekday hours, excellent long-term prospects, and the chance to become part of a professional haulage team.The RoleAs a Class 2 Driver, you'll be responsible for transporting a wide range of goods across the UK, with occasional deliveries and collections involving Ireland. You'll ensure freight is delivered safely, securely, and on time while providing excellent customer service and maintaining high standards of compliance.Day-to-day duties include:Completing scheduled collections and deliveries throughout the UK, with occasional work involving Ireland.Safely loading, unloading, and securing goods before transport.Conducting daily vehicle safety checks and reporting any defects.Completing delivery notes, transport documentation, and PODs accurately.Planning routes efficiently while adhering to delivery schedules.Ensuring compliance with driver hours, tachograph regulations, and road transport legislation.Communicating with the transport office regarding progress, delays, or any issues on route.Providing a professional and courteous service to customers at collection and delivery points.Occasionally staying away overnight when required to meet operational demands.Maintaining the cleanliness and roadworthiness of your assigned vehicle.RequirementsValid Class 2 (Category C) Licence .Minimum of 2 years' Class 2 driving experience .Valid DBS check (essential).Valid Driver CPC and Digital Tachograph Card.Reliable, punctual, and flexible with a positive attitude.Good understanding of UK driving regulations and transport compliance.Ability to work independently and as part of a team.What's on Offer£17.00 per hour .Monday to Friday working pattern.07:00 16:00 shifts.Temp-to-permanent opportunity.Uniform provided.Opportunity to build a long-term career with a well-established haulage and logistics company.Onboarding ProcessThe recruitment process is designed to ensure the right fit for both you and the business:Initial telephone interview.Face-to-face interview.Trial shifts working as a Porter , giving you the opportunity to get to know the team, the operation, and company procedures before progressing into the driving role.If you're an experienced Class 2 Driver looking for a secure, long-term opportunity with a growing transport company, we'd love to hear from you.Apply today and start your journey with M4 RecruitmentTPBN1_UKTJ

Class 2 HGV ADR Cylinder Loader & Driver Are you a Class 2 ADR driver seeking a new opportunity? Join our client's team at Uxbridge and enjoy: Competitive Pay: Earn £18.85 per hour, guaranteed 42.5 hours per week, overtime rates of £28.28. Weekends paid at £28.26 Rates are PAYE, 28 days holiday per year which increase with length of service. (London weighting bonus of £7.75 per shift) - Ongoing position Yearly Bonuses: Performance-based bonuses available. Flexible Shifts: Monday to Friday (Day shifts) with some Saturdays in busy times. The hours of work will be around the hours of 07:00am - 17:00pm Some overtime is required. Perks: Free on-site parking, provided PPE, comprehensive training. Career Development: Access to Manpower 'MyPath' for online courses. Responsibilities: Delivering exceptional customer service. Ensuring safe and professional operations in line with client standards. Loading / Unloading of HGV Vehicles with Gas cylinders Multi drop deliveries of Gas cylinders Manual handling of Gas cylinders Requirements: Valid Cat C driving licence, Digi card, DCPC card ADR licence in class 2 in packages Familiarity with drivers' hours legislation and tachographs. Successful candidates require a DBS check.Details: The role is due to start immediately and will be ongoing For insurance purposes, you must have relevant HGV experience, should have no more than 6 points on your licence, and no DD or DR convictions in the last year. If you are interested please telephone Manpower on (phone number removed) between 0800 and 1700 Monday - Friday or click apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

French Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139463 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in French The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for French based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am – 4pm The Person: • Fluent or Professional level French is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Advancing People - Multilingual Recruitment Specialists are now recruiting for a German Speaking Customer Service Advisor for their client on a remote basis. As a German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in German & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual salary of £26,500 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month. Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Heim is recruiting for a freelance phlebotomist in Carlisle, Cumbria. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities. This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home). The role is suitable for an experienced Phlebotomist (at least six months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live. To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least six months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximize customer experience. At Heim, we value our staff and will offer successful candidates: • Flexibility and competitive pay rate, • Weekly pay, • Regular clinical and managerial supervision and support, • A programme of in-service training and exciting development opportunities, • Opportunity for service development and audit, • Agile working devices to support community and clinic based working, • Experience: Minimum 6 months phlebotomy experience, • DBS Disclosure of convictions (enhanced, child and adult), • Insurance: Personal professional indemnity insurance (evidence required), • References: 2 referees, at least one from your recent employment, • Driving License: Full driving license and access to own vehicle, • Language: Fluent English (required) Main Duties & Responsibilities Clinical duties: • To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support., • To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills., • To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection., • To document into the patient’s medical record of blood tests taken., • Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions., • To carry out your duties in accordance with company protocols and guidelines. Requirements: • Adhere to company policies and procedures at all times., • Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes., • Take reasonable steps to manage and promote a safe and healthy working environment., • Respect the confidentiality and privacy of patients and carers at all times., • Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager., • To function as an integral part of the phlebotomy team., • Attend relevant meetings as required., • Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality., • Maintain compliance with all relevant training and participate in development and appraisal., • This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Norwegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Norwegian and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Norwegian and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail is required for well-established insurance company. SALARY: £25,000 per annum LOCATION: Remote / Working from Home - candidates MUST be UK based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Working as the Customer Service Adviser / Sales Support Agent you will be professional, people-focused and will join a fully remote team. This is a phone-based role, speaking directly with: • New prospects: Helping them understand the products and find the right insurance cover for their needs, • Existing customers: Assisting with queries about policies, helping with changes, and supporting them through claims or renewals As the Customer Service Adviser / Sales Support Agent you will be the voice of the company — empathetic, clear, and solution-oriented. You will be given the tools and training you need, but will need to be someone who learns fast, takes initiative, and thrives in a flexible environment. DUTIES Your duties as a Customer Service Adviser / Sales Support Agent will include: • Answer inbound calls and respond to customer queries with clarity and professionalism, • Make outbound calls to guide new prospects to assist them in finding the right insurance cover based on their business needs, • Assist existing customers with policy queries, changes, and mid-term adjustments, • Provide friendly and accurate support throughout the customer journey — from quote to renewal, • Work independently and take ownership of your workload CANDIDATE REQUIREMENTS • Fluent in English, • Excellent phone manner with strong verbal communication skills, • Previous experience in customer service or phone-based sales (essential), • A fast learner, confident using web-based systems, • Comfortable working independently in a 100% remote role, • Strong organisational skills and attention to detail, • Experience in the insurance industry (preferred but not essential) BENEFITS • Fully remote position with all training provided, • Opportunity to grow in a supportive, customer-first company, • No rigid scripts. Just real conversations and support, • A small friendly team of colleagues that works collaboratively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13669 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

Job: Mortgage Advisor Location: Remote (West Midlands) — with travel to the Shrewsbury office once or twice a month Basic Salary: up to£30,000 (depending on experience) OTE: £85,000- £90,000 Hours: 8:30am- 5:30pm Mon - Fri + every other Saturday, with a day on in the week in lieu We are seeking a Mortgage & Protection Adviser to provide exceptional levels of advice and customer service within one of our top AR's customer remortgage team. In addition to this you will also be responsible for dealing with leads from major employers in the region offering mortgage & protection advice as an employee benefit; this is a fantastic opportunity for the right individual to join their award-winning team! You will receive quality leads, dealing with existing clients that are due to remortgage or offered advice as part of their employee benefits package! You will be tasked with helping them with their mortgage, protection and home insurance requirements proving a 5-star service every step of the way. The successful candidate must be fully CeMAP qualified (or equivalent) and have experience in providing face-to-face, telephone and online client mortgage and protection advice. You will: • Process our existing clients remortgage, protection and home insurance requirements, • Be highly confident in providing protection advice to compliment the mortgage and maximise case size, • Be able to identify changes in client circumstances which could impact on protection shortfalls, • Have a minimum of 1 years face to face mortgage and protection experience, • Have a demonstrated track record of consistently achieving sales targets in the mortgage and protection sector, • Be able to provide quality advice on a face-to-face basis, via Teams and telephone, • Work in a consistent and compliant manner to FCA standards, • Have admin support to process client cases through to successful completion, • Be fully CeMAP qualified (or equivalent to offer mortgage & protection advice What you will get in return: • Opportunity for career development in an ambitious and growing company, • Quality appointments, • Flexible hybrid working, • Uncapped Bonus Structure, • OTE £85-90,000 with competitive salary and uncapped earning potential Benefits: • Access to MyStaff Shop benefits, • Reward structure includes shopping vouchers, • Full admin suppport from a dedicated team who support, chase, prepare, and pre-qualify customers, • Up to £1,200 in potential annual savings (likely from perks and rewards)

Join a very fast-growing internet marketing business as a Sales Executive, working remotely from home from anywhere in the UK. They operate comparison websites in the legal and home-moving sectors, and have enjoyed 15X growth over the past 9 years, making them the market-leaders. You will work within a small but highly motivated team in a busy but fun environment. They are a small internet-based business so you will not simply be a “number” in a large organisation! THE JOB: You will be involved in business-to-business telemarketing: • Making both cold and warm leads;, • Managing customers in order to maximise the value of each account;, • Taking inbound phone enquiries from your prospect portfolio;, • Providing consistently excellent customer-service;, • Being accountable for hitting monthly sales KPIs & call volumes The hours are full-time, Monday to Friday, and regular business hours. No weekends or evenings. KEY SKILLS & EXPERIENCE: • Proven track record in outbound telephone sales;, • Business to business (B2B) telesales experience is highly desirable;, • Ability to approach and pitch to new prospects;, • Can respond quickly and overcome objections; SALARY & BENEFITS:, • £25,000 base salary + uncapped bonus, • Achievable OTE of £60k per annum, • One-off incentives, benefits and competitions, • 23 days holiday + birthday + public holidays, • 1 day of additional holiday earned per year of service (Up to 28 days), • Private Health Insurance If you’re interested in this role and feel that you have the right attributes to be a success, then please send your CV ASAP! Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Swedish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level Swedish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Inside Sales - Automotive Aftermarket Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. Work from home position - Scotland - ideal locations include Edinburgh, Aberdeen, Inverness, Dundee, Stirling, Falkirk, Perth Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment What you'll need: • A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks in Scotland., • Previous success in a sales role, with a drive and tenacity to grow new business., • The ability to thrive independently, while remaining a valuable member of the team., • Ideally, exposure to working in a remote / home-based role., • A confident and professional telephone manner, with the ability to build relationships in this way. What you'll be doing • Achieve monthly sales targets., • Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data., • Manage your sales pipeline independently, acquiring new customers and processing assigned leads., • Work with national distributors to support the sales process and provide product training where necessary., • Collaborate with the UK sales team and Sales Director to share insights and opportunities., • When required attend in-person meetings, events and exhibitions. Apply now If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now for the Inside Sales Representative opportunity! Send your CV in English to Kayleigh Bradley or call for a confidential chat on +. Inside Sales Representative - Automotive Aftermarket - job ref 4292KB Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Spanish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Spanish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday on a twilight shift 4pm - 12am. The Person: • Fluent or Professional level Spanish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at _! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife The Customer Care team is a specialised group within Zopa’s highly recommended Specialist Operations. They assist with the most vulnerable and complex cases to support customer needs, maximise customer rehabilitation, and provide bespoke solutions, guidance, and professional help. You will be joining a friendly and supportive team that works with all operational areas and oversees Zopa’s vulnerable customers across all products, including UPL, Credit Card, and Auto. This core team are Zopa’s elite Customer Champions and put the customer at the heart of everything we do by handling each case with the utmost care and consideration. Are you interested in working across all operations and products? Do you have experience in handling difficult conversations? Are you passionate about customers and ensuring the right outcomes? Are you self-motivated and able to manage your own workload? This is a hybrid role, with one day a week in the office. Please note, you’ll be required to work shifts from Monday to Friday: 08:00–16:3009:00–17:3010:00–18:3011:30–20:00 • Building and maintaining one-to-one (121) relationships with customers, • Completing customer reviews via preferred communication channels such as email, live chat, and outbound dialing, • Receiving inbound calls from customers and internal teams regarding queries, complex cases, and setting up bespoke arrangements, • Responding to customer and third-party emails within a 3-day SLA, • Reaching reasonable conclusions based on evidence provided and proposing suitable customer outcomes, • Handling administrative work related to correspondence from third parties such as debt management companies, insolvency practitioners, and Phillips & Cohen, • Completing and reviewing income and expenditure forms with the aim of agreeing realistic payment plans based on borrower affordability, • Signposting customers experiencing financial difficulties to not-for-profit debt agencies, • Signposting vulnerable customers to non-profit charities such as Samaritans, • You will have previous experience working in a customer-focused environment, ideally with telephone/call centre duties in a customer service or collections role., • You must be able to deal calmly with conflict and handle the challenges of difficult conversations., • You must be able to communicate complex issues in a concise and straightforward manner., • You must demonstrate commitment to and pride in delivering high-quality service., • You will be familiar with FCA regulations, GDPR, and FG21.1 regulation., • You will have excellent oral and written communication skills, able to draft well-structured, clear responses across digital platforms., • You must be confident using Microsoft Office applications such as Outlook, Excel, and Word., • You will be an excellent team player who can also work independently and adapt well to change., • You are compassionate, grounded, logical, and objective; able to follow through on difficult decisions.We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working.We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office one day a week. You'll also have the option of working from abroad for up to 120 days a year!* But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one. *Subject to having the right to work in the country of choice Diversity StatementZopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.

The salary for this role is £50,000 - £52,000 This role is advertised on a 12 month fixed term contract. Do you have hands-on experience supporting and optimising Azure integration platforms, including CI/CD pipelines and live production environments? Are you confident designing, managing, and securing Azure AD B2C identity flows and API Management (APIM)? Can you develop, maintain, and troubleshoot cloud solutions using multiple technologies and languages—such as C#, Azure Functions, and Web Apps—while embedding security and quality into your code? If so, we’d love to hear from you! At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture. To achieve this, we need great people, who share in our values. As an Azure Integration Engineer, you’ll play a key role in keeping our platforms running smoothly and securely. Your day will involve monitoring systems, fixing issues as they arise, and working closely with development teams to improve CI/CD pipelines and delivery processes. You’ll also look after Azure B2C identity flows and API Management (APIM), helping ensure seamless and secure integrations. Alongside this, you’ll support security activities using tools like Defender for Cloud, SonarCloud, and ZAP, respond to support requests, and help prepare for upcoming releases and projects. Your responsibilities will include • Providing timely and efficient break-fix support to resolve system issues and minimise downtime in line with Service Level Agreements including out-of-hours., • Monitoring system performance, availability, and capacity, performing infrastructure and code optimisation to ensure efficiency and reliability., • Providing 3rd line support for the Azure customer identity and integration services and address escalated issues while coordinating with internal teams to maintain service uptime., • Implementing real-time monitoring tools for applications and under lying infrastructure., • Setting up proactive alerts and developing incident response procedures to identify, respond to, and resolve incidents efficiently., • Monitoring system health and providing timely feedback on performance and potential risks to service availability., • Conducting regular vulnerability assessments, enforce security policies, and ensure patching and system hardening measures are applied., • Adhering to corporate Information Security Policies, Azure Security Benchmark, and CIS controls., • Supporting development teams with technical guidance, ensuring robust and secure applications or services., • Collaborating on new projects and enhancements to ensure customer identity and integration requirements are met.. You may be required to undertake other duties assigned by your line manager as appropriate We are looking for someone with the following • Experience in providing high-quality break-fix support in a fast-paced environment., • Proven ability to monitor and maintain complex cloud-based systems, ensuring uptime and performance., • Experience of managing Azure subscriptions and Azure resources efficiently., • Expertise in managing customer identity using Azure AD B2C., • Experience in creating and configuring applications in Azure., • OpenID, OAuth2.0 & SAML2.0: Knowledge of identity and access protocols., • Experience in creating and customizing user flows in Azure AD B2C., • Strong understanding of user management and custom attributes in Azure AD B2C., • UX/UI Customization in AD B2C User Flows: Ability to customize user experience flows., • Knowledge of claims providers and technical profiles in B2C., • Ability to create complex and customized user flows based on requirements., • Hands-on experience with Microsoft Graph API and MSAL for managing identities., • Understanding of SSL certificates and security best practices., • Experience in implementing custom policies using the Identity Experience Framework in Azure AD B2C., • Experience with APIM, including security and cloud-to-cloud integration., • Hands-on experience in developing Azure Functions, Web Apps, and C# programming., • Experience in user administration, group assignment, and role management in the Azure AD B2C portal., • Proficiency in using Azure Blob storage, Application Insights, and monitoring tools., • Expertise in building and automating CI/CD pipelines for efficient software delivery from development to production in Azure DevOps., • Hands-on experience maintaining and deploying SonarCloud and Zed Attack Proxy (ZAP) in a CI/CD pipeline for code quality and security scanning. This role will report to the Azure Engineering Manager and will sit within our Service department. As an LI employee, you will be entitled to our company benefits which include • A fully remote and flexible working set up, • 25 days annual leave, increasing by 1 day each year of service up to maximum of 30 days (plus Bank Holidays), • 1 Privilege Day, • 4 x annual salary Life Assurance, • Market leading pension scheme through Legal & General, • Enhanced Family Friendly Policies, • Excellent learning, training, and career development opportunities, • 24/7 access to our Employee Assistance Programme, • A diverse and inclusive culture where everyone is respected and valued To apply for this role, you will need to submit a CV and answer some pre-screening questions. The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. Interviews will be conducted either remotely via MS Teams or face to face. If we need to make a reasonable adjustment so that you can complete your application, please contact us as soon as possible by emailing _ before the closing date to discuss your needs. Please note that we may close the advert early if we receive a high volume of applications Artificial intelligence tools can be used to help you prepare your application. However, all statements and examples provided during the recruitment process should be accurate and based on your own knowledge and experience. Applications may be withdrawn if content is found to be plagiarised, including where ideas or experiences generated by artificial intelligence are presented as personal work. For further information, please click on the following link : We approach our work with TACT; we are Transparent, Accountable, Committed and we work as a Team. We are transparent together, embracing honesty and building trust. We are accountable to the industry and strive for the best possible solutions for the communities we serve. We drive change with passion, commitment and enthusiasm to deliver a great service to the livestock industry. We work kindly and cohesively which allows us to support each other in our personal and strategic goals. For more information on our values and what its like to work at Livestock Information, please visit our Careers Page : _ At Livestock Information Ltd, we have a zero-tolerance approach to harassment, abuse, discrimination, or bullying during our recruitment process. Any such behaviour may result in a candidate being withdrawn from consideration We are committed to upholding our company values and ensuring a safe and respectful experience for all candidates and staff. We’re a fully remote organisation however, our roles are UK-based and can only be performed within the UK. We come together in person twice a year for our All Hands events to connect, collaborate, and strengthen relationships. From time to time, there may also be occasional in-person team meetings. At Livestock Information, we value diversity and believe that every individual brings different strengths. We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply. If you feel your application has not been treated in a fair and open manner or if you are dis-satisfied with any of your interactions during the recruitment process and you wish to make a complaint, you should contact our Talent team via email: talent@livestockinformation.org.uk Livestock Information Ltd. cannot sponsor work visas at this time. Livestock Information Ltd. Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. Livestock Information Ltd. Does not accept unsolicited CVs from any source other than directly from a candidate. Any unsolicited CV’s not originating directly from a candidate and sent to Livestock Information Ltd or any Livestock Information Ltd employees, including unsolicited CVs sent to a Livestock Information Ltd mailing address or email address, are rejected. Livestock Information Ltd will NOT pay a fee for any placement resulting from the receipt of an unsolicited CV. Livestock Information Ltd considers any candidate for whom the recruiter has submitted an unsolicited CV referred by the company free of any fees.

We are now recruiting for a Spanish & English speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then 2 days a month following this. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone and email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Spanish and English language skills. Duties • Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times., • Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues., • Record all customer interactions ensuring that issues are resolved in a professional and timely manner., • Monitor and process web order returns., • Web order tracking., • Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries, • Work with Sales Admin to ensure accuracy with web order processing., • Interact and communicate with our supplier and vendor partners regarding customer activity/orders., • Monthly report showing support statistics from Zendesk and general update on Support for EMEA region., • Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements • Spanish and English language skills are a must-have., • Previous use of a CRM or Orders system would be useful., • Experience of a customer ticketing system would be a major advantage., • Excellent communication skills (both written and verbal) including a warm telephone manner., • Customer service experience is essential with a genuine interest in customer care., • Excellent organizational skills with ability to multi-task and extremely detail oriented., • Ability to resolve complaints and queries ensuring a high level of customer service., • Able to follow direction and complete tasks independently., • Proactive and highly motivated team player., • Proficient in all Microsoft Office Packages., • Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva’s European Business Consulting Group is a priority growth area for Veeva. It offers a differentiated consulting service in Life Sciences with a compelling value proposition - building on Veeva’s position as the digital partner of choice for 85% of the top 20 Pharmaceutical companies. As a Senior Consultant, you will manage complex and novel consulting projects for Veeva customers – managing teams and planning, organizing, and tracking all aspects of delivery. You will analyze complex problems, build insightful solutions, and develop close working relationships with customers to deliver demonstrable, sustainable value at the forefront of digital and commercial innovation. Opportunities are available across Europe for this role as this is a remote position. There is no work location requirement if a candidate is in proximity to an airport and able to meet travel requirements. Qualified candidates must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK-based candidates). \n What You’ll Do • As a Senior Consultant, you will be expected to:, • Lead complex projects as the operational face of the Veeva Business Consulting team, with responsibility for planning, organizing, and managing all aspects of delivery, including scope, quality, resources, risk, and timelines, • Be responsible for the end-to-end design, build, and delivery of deliverables that meet overall project goals and objectives, • Identify and proactively solve problems faced by the client, • Be a trusted client contact for operational and strategic questions, developing the relationship through face-to-face discussions, workshops, telephone and email contact, • Manage the work and priorities of team members in your project (s), • Support and mentor Consultants and Associates in developing skills and professional capabilities, • Bring clients a superior level of Industry, market, and functional insight, • Proactively lead business development opportunities and proposals, • Develop and disseminate thought leadership and campaigns that differentiate Veeva Business Consulting in the market Requirements • Bachelor's degree and excellent academic record, • 8+ years of consulting experience in an established strategic/management consulting organization, • Experience in Life Sciences, particularly in the Commercial and Medical area, • Good understanding of Commercial, with proven expertise in two or more of the following areas: multi-channel strategy and optimization, product launch, go-to-market strategy, commercial model design, key account planning and management, segmentation and targeting, insight and analytics, brand strategy, and medical affairs, • Good understanding of commercial / marketing technology and, ideally, Veeva's platforms and solutions and how business consulting offerings can both leverage and support these, • Good understanding of the business capabilities and drivers underpinning digital technology in Health and life sciences and the market forces and trends driving industry changes in Health & Life Sciences, • Experience in leading business development activities to build customer relationships and sell work, • Proven analytical skills, able to quantitatively and qualitatively assess problems and communicate responses across a range of issues, • A problem-solving mindset: anticipating issues early, analyzing and proactively finding solutions, • Demonstrated leadership of others in the delivery of complex deliverables, • Highly effective project management skills, • Able to work effectively with people at all levels in an organization and quickly establish credibility, • Have a strong personal impact and can influence and persuade a range of stakeholders, • An effective communicator verbally and written, in English and in the local office language Nice to Have • Graduate-level qualification, PhD, and/or MBA, • Strong network in Top 20 Life Science companies, • Experience with digital technologies – channels, analytics tools, emerging technology, • Experience working with SaaS solutions, • Understanding/experience of AI and its applications in sales and marketing, • Fluency in additional European languages Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid growth and progression, • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK BCCommStrategy Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Job: Mortgage Advisor Location: Hybrid - 3 days per week in the Wolverhampton or Telford branch Basic Salary: up to£30,000 (depending on experience) OTE: £85,000- £90,000 Hours: 8:30am- 5:30pm Mon - Fri + every other Saturday, with a day on in the week in lieu An exciting opportunity has arisen for an experienced Mortgage Advisor to join a leading estate agency in Wolverhampton or Telford. This is a fantastic opportunity for the right individual to join award-winning team! The successful candidate must be fully CeMAP qualified (or equivalent) and have experience in providing face-to-face, telephone and online client mortgage and protection advice. Key Responsibilities: • Provide expert mortgage and protection advice to clients referred by the agency's three busy offices., • Growing the business alongside (the owners) to expand to multiple advisors and lead providers., • Build strong relationships with estate agency staff and clients to maximise lead conversion., • Manage the end-to-end mortgage process, ensuring excellent customer service and compliance., • Work closely with the business owners to contribute to the growth and strategy of the company. What We’re Looking For: • Fully qualified Mortgage Advisor (CeMAP or equivalent)., • A proven track record in mortgage sales and delivering exceptional client outcomes., • Strong interpersonal and relationship-building skills., • A self-motivated person with the ability to work independently and contribute to the wider business. Benefits: • Access to MyStaff Shop benefits, • Reward structure includes shopping vouchers, • Full admin suppport from a dedicated team who support, chase, prepare, and pre-qualify customers, • Up to £1,200 in potential annual savings (likely from perks and rewards)

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

Contract Type: Permanent Location: Plymouth Salary: £38,000 - £43,000 (D.O.E) Hours: Full-time, 67.5 hours per fortnight (on an alternating pattern of 37.5 hours per week and 30 hours the next week) Join one of the biggest and most respected national eCommerce successes in our industry. cmostores.com is an online supplier of building materials, sold across multiple eCommerce stores. Our mission is to provide customers with top-quality products and exceptional service to meet their needs. As an innovative and customer-centric company, we are committed to delivering excellent solutions to roofing professionals, contractors, and DIY enthusiasts alike. Key Responsibilities • To oversee all aspects of the financial operations that impact the Sage200 financial system covering Sales, Purchase, Bank and Nominal ledgers. To review all accounting tasks related to the ledgers to ensure they operate efficiently and are kept up to date., • To ensure that the finance team meet all Financial timetable deadlines, • To manage the Credit Controller, Purchase Ledger supervisor and the Accounts Assistant, • To maintain filing and controls to meet company and audit requirements, • To help develop and improve systems and methods, • To provide support within the finance function according to business need Requirements • Previous working experience of working at Finance Manager level, • AAT level 4 or equivalent, • GCSE, or equivalent, English and Maths grade C or above, • Proven people management experience, • Confident with Microsoft Excel and using formula, • Analytical and inquisitive approach, • Have a flexible approach in order to meet deadlines and accommodate change in a fast-growing environment, • Experience of implementing new processes and procedures, • Understanding and experience of financial governance, • Knowledge of VAT, • Experience using Sage200, • Commitment to and focused on quality, promotes high standards in all they do, • Consistently thinks about how their work can support and assist colleagues to make the business a success, • Clear communicator with good writing, data entry and telephone skills, • Ability to work effectively as part of a team, • Problem solving skills, • Able to work on own initiative, organising and prioritising own workload to set deadlines, • Maintain confidentiality and trust at all times, • Actively develops themselves and supports others to do so cmostores.com is an equal opportunities employer. A note to all applicants – is unable to offer sponsorship of any kind Benefits • Extra day off every fortnight, • Employee Assistance Programme, • BHN Extras (discount scheme), • Cycle to work scheme, • On-site parking, • Company events, • Competitive holiday allowance

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish or Nowegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Swedish or Norwegian and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Swedish or Norwegian and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.