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Mental Health Assistant - Windsor \n Aspiring Psychologist Opportunity \n ASAP Start \n Are you interested in supporting children with Social, Emotional and Mental Health issues? \n Would you like to build your experience working with Complex Needs and work alongside trained therapists, counsellors and psychologists? \n An incredible specialist school for children with Social and Emotional Mental Health Needs based in Windsor are looking for a bright and enthusiastic Mental Health Assistant to support the academic learning, emotional wellbeing and behaviour of these students. The SEN School is in Windsor and the role is full-time starting ASAP or in September 2026. The SEN children are aged 8 to 18 and require consistent, ongoing support in order to ensure they have the highest quality of care and child-centred support. The school employ a therapeutic approach so will offer a range of training to the mental health assistant appointed. Experience in a similar role would be desirable but not essential. Graduates in a relative field would be desirable too (e.g. Psychology, Counselling, Criminology etc). \n This is a FANTASTIC opportunity for the mental health assistant to work alongside the therapists and psychologists based on-site at school. You will be mentored and have the opportunity to shadow sessions and learn from them. Plus you will gain invaluable experience working with Special Needs and Mental Health issues. This is a great opportunity for an aspiring educational or occupational psychologist, therapeutic support worker or SEN teacher. \n Overall the school are looking for someone who is enthusiastic, caring and resilient. \n\n • Mental Health Assistant - Aspiring Psychologist\n, • Social and Emotional Mental Health Support\n, • ASAP Start\n, • Windsor\n, • £90-£110 per day\n, • Full-time Mon-Fri 8.30am to 3.30pm\n, • Ideal for Psychology/Counselling Graduates\n\n The SEN children in this school require a mental health assistant who understands their complex needs, is open-minded and up for a challenge. \n If you are interested in this Mental Health Assistant position, please apply direct to this advert. \n Mental Health Assistant - Windsor- ASAP Start

Autism Support - Slough \n Specialist School for children aged 5 to 16 with Autism \n ASAP start Long-term position \n Are you interested in supporting children with Special Needs? \n Would you like to build your experience working with Complex Learning Disabilities? \n One of the top specialist schools in Slough for students with SEN are looking for a caring, personable individual to work as a Autism Specialist to support children with complex Autism and Learning Disabilities. The Autistic Specialist School is in Slough and this is a full-time long-term opportunity. The SEN children are aged between 5 and 16 and will benefit from caring, empathetic and engaging individuals who are passionate about supporting more vulnerable members within our community. The school employs a therapeutic approach, meaning the children engage in many activities outside of traditional lessons. Experience working with children or adults with Special Needs would be beneficial for this role! \n This is a fantastic opportunity for any passionate individual to work alongside the therapists and psychologists based on-site at school. You will be mentored and have the opportunity to shadow sessions and learn from them. Plus you will gain invaluable experience working with Special Needs and Mental Health issues. This is a great opportunity for an aspiring educational or occupational psychologist, therapeutic support worker or SEN teacher. \n The school are looking for an Autism Specialist who can bring enthusiasm, passion and experience to the classroom. They are looking for an Autism Specialist Support Assistant who will be proactive and adaptable and be able to use their own initiative. This is a fantastic opportunity for any aspiring teachers, educational/occupational/clinical psychologists or therapists. \n\n • Autism Support\n, • ASAP Start\n, • Slough\n, • £90-£110 per day\n, • Full-time Mon-Fri 8.30am to 3.45pm\n\n If you are interested in this Autism Specialist Support Assistant in Slough, please contact Abi @ Academics ASAP by applying directly to this advert. \n Autism Support - Slough - ASAP Start

Psychology Graduate - SEN & Mental Health Support \n Perfect for Aspiring Psychologists - Windsor \n Are you a Psychology Graduate looking to gain hands-on experience in mental health and special education? \n This full-time, long-term role in a specialist school for children with Autism and Complex Needs is perfect for a Psychology Graduate eager to develop practical skills in a therapeutic setting. You will gain invaluable experience working with a wide range of Special Needs and Mental Health Needs preparing you for more senior positions within the field of Psychology in the future. \n The Psychology Graduate position is due to start ASAP and is full-time. The role will be working in the education sector, based in the classroom of a Specialist School. Day to day you will be supporting the children during lessons, aiding their learning, promoting their emotional wellbeing, managing behaviour and building relationships. A key area will also be developing their social skills! \n This is a fantastic platform for the Psychology Graduate to go on to become a Psychologist, Therapist and similar roles in the future so apply now and gain this invaluable experience ASAP! \n Why Apply? \n\n • Psychology Graduate opportunity to work alongside therapists and psychologists.\n, • Gain experience supporting children aged 5-16 with Autism & SEN\n, • Ideal for a Psychology Graduate aspiring to become a Clinical, Educational, or Occupational Psychologist.\n, • Full-time, Monday to Friday, £90 to £110 per day.\n, • Based in Windsor - excellent transport links\n\n This role is perfect for a Psychology Graduate passionate about SEN and mental health. If you are a Psychology Graduate ready to make a difference, apply now! \n Psychology Graduate - SEN & Mental Health Support - Windsor

Aspiring Psychologist - Mental Health Mentor - Slough \n Are you a graduate looking for valuable experience that will set you up for success? Are you looking for an opportunity to gain hands on experience? \n A lovely mental health school in Slough are on the search for an individual to come in and support their students with social, emotional and mental health needs. \n The school looking to hire, are highly regarded in their area and need an individual who will help support their students during the school day. \n Your role as a Mental Health Mentor will include supporting the students during the school day, helping them process their emotions, help them find healthy ways to cope and support them in their daily needs in the classroom. You will also facilitate the use of a specialized therapy throughout the school day in which you will receive full training. \n The students at this school come from varied backgrounds, but most of them have had to deal with adverse childhood experiences. They have childhood trauma that is linked to stress and anxiety and this often impacts their ability to learn. They need an individual who will come in and be a pillar of support for them. \n As a Mental Health Mentor in this school, you will play a pivotal role in facilitating a supportive environment for learning to take place. You will work closely with the other well experienced members of staff to provide personalized assistance to each child. \n This is an absolutely wonderful opportunity for individuals who are looking to start a career in education or even steer their career into the mental health and psychology domain. Graduates, as well as those with backgrounds in sports, art or drama will benefit from this experience and you are highly encouraged to apply. \n Key information regarding the role: \n\n • Mental Health Support\n, • Mental Health School in Slough\n, • Full time\n, • Start date: ASAP\n, • £90 - £100 per day\n, • Excellent experience to add to your CV\n\n \n This is a warm and friendly work environment that really makes a difference in the lives of children with poor mental health and childhood trauma. If you are ready to embark on a wonderful journey where you would be creating a lasting impact and witness the incredible growth of young minds, apply today and become a valued member of staff! \n Slough - Mental Health Mentor - ASAP Start - Full Time \n \n

Behaviour MentorLocation: MaidenheadStart Date: SeptemberPay: £92.59 - £95 per day \n Are you a graduate or aspiring psychologist looking to build hands-on experience supporting children with behaviour and emotional regulation in a primary school? \n Do you have a patient, resilient nature and a genuine passion for helping children reach their full potential? \n Academics are working with a welcoming and inclusive mainstream primary school in Maidenhead is looking to appoint a Behaviour Mentor to join their dedicated support team from September. This is an excellent opportunity to make a meaningful impact by supporting pupils who need additional guidance to manage their behaviour and thrive both academically and socially. \n As a Behaviour Mentor, you will work closely with children who may present with social, emotional, behavioural, or additional learning needs. Your role will focus on promoting positive behaviour, building confidence, and helping pupils develop the skills they need to succeed in the classroom. \n Your responsibilities will include: \n\n • Providing 1:1 and small group support for pupils requiring additional behavioural guidance\n, • Encouraging children to recognise, understand, and regulate their emotions\n, • Using positive behaviour management strategies and de-escalation techniques to support individual needs\n, • Assisting the class teacher in creating a calm, positive, and engaging learning environment\n, • Building positive relationships with pupils, staff, and families to ensure consistent support\n, • Working collaboratively with the SEN team to implement tailored behaviour support plans\n\n This role in Maidenhead is ideal for graduates or individuals considering careers in educational psychology, teaching, counselling, child development, or other areas of education. It offers valuable classroom experience and the opportunity to develop practical behaviour management skills within a supportive school setting. \n The school is known for its nurturing ethos, dedicated staff, and strong commitment to pupil wellbeing, making it an excellent environment for anyone looking to gain meaningful experience before progressing into a long-term career in education. \n If this Behaviour Mentor opportunity in Maidenhead sounds like the next step for you, submit your updated CV via this advert today. \n \n Behaviour Mentor - Primary School - Maidenhead - Behaviour Support - September Start

Mental Health Assistant / Teaching Assistant - SloughAspiring Educational Psychologist RoleIdeal for Psychology, Counselling, or Criminology Graduates | September Start \n Are you passionate about supporting young children with Social, Emotional, and Mental Health (SEMH) needs? \n Looking to gain hands-on experience alongside experienced SEN professionals while making a real difference in a primary school environment? \n Academics are working with a welcoming and supportive primary school in Slough is seeking a Mental Health Assistant to provide academic, emotional, and behavioural support to pupils aged 4 to 11 with a range of additional needs. This full-time role (Monday to Friday, 8:30 AM - 3:30 PM) offers a nurturing and inclusive approach to learning, giving you the opportunity to develop valuable experience supporting children with SEMH needs and other special educational needs. \n What's in it for you? \n\n • Work closely with experienced SENCOs, teaching staff, and external professionals\n, • Gain first-hand experience supporting children with a range of social, emotional, and behavioural needs\n, • Develop specialist skills in SEN and mental health support - ideal for aspiring educational psychologists, primary teachers, SEN teachers, child therapists, or therapeutic support workers\n, • Competitive daily rate of £92.59 - £95\n\n Who we're looking for: \n\n • Enthusiastic, caring, and resilient individuals who are passionate about supporting young children\n, • Graduates in Psychology, Counselling, Criminology, or a related field (preferred but not essential)\n, • Someone who is patient, empathetic, and ready for a rewarding challenge\n, • Previous experience working with children is desirable but not essential\n\n If this Mental Health Assistant role in Slough sounds like the perfect opportunity for you, apply now via this advert.

Mental Health Assistant / Teaching Assistant - Slough\n Aspiring Educational Psychologist RoleIdeal for Psychology, Counselling, or Criminology Graduates | Immediate Start \n Are you passionate about supporting children with Social, Emotional, and Mental Health (SEMH) needs?Looking to gain hands-on experience alongside trained therapists, counsellors, and psychologists? \n A specialist school in Slough is seeking a Mental Health Assistant to provide academic, emotional, and behavioral support to students aged 8 to 18 with complex needs. This full-time role (Monday to Friday, 8:30 AM - 3:30 PM) offers a therapeutic approach to learning and the chance to receive training directly from professionals in the field. What's in it for you?\n Work alongside therapists and psychologists on-siteShadow professional therapy sessions and gain invaluable experienceDevelop skills in SEN and mental health support - perfect for aspiring educational psychologists, SEN teachers, or therapeutic support workersCompetitive daily rate of £90-£110 Who we're looking for:\n Enthusiastic, caring, and resilient individuals ready to support children with complex SEMH needsGraduates in Psychology, Counselling, Criminology, or a related field (preferred but not essential)Someone open-minded and up for a rewarding challenge \n If this Mental Health Assistant role in Slough sounds like the perfect opportunity for you, apply now via this advert.

Graduate Intervention Support AssistantLocation: SloughSalary: £92.59 - £95 per dayStart Date: September 2026Contract: Full-time, long-term \n Are you a graduate looking to make a meaningful impact in education while gaining hands-on school experience? \n Academics are working with primary schools across Slough that are seeking motivated and compassionate individuals to join their teams as Graduate Intervention Support Assistants. This is an excellent opportunity to support children with varying needs, especially those requiring targeted academic or emotional interventions. \n What You'll Be Doing: \n\n • Delivering 1:1 and small group academic interventions\n, • Supporting children with additional learning needs and special educational needs (SEN)\n, • Working alongside class teachers and SENCOs to monitor pupil progress\n, • Helping pupils develop confidence, resilience, and social skills\n, • Creating a supportive and inclusive learning environment across Slough schools\n\n Who We're Looking For: \n\n • A recent graduate with an interest in education, child psychology, or SEN\n, • A patient, enthusiastic, and adaptable team player\n, • Someone with a desire to train as a teacher, educational psychologist, or therapist\n, • Experience with children or young people (voluntary or paid) is a bonus but not essential\n\n \n Why Work in Slough Schools? \n\n • Slough offers a diverse and vibrant school community\n, • Fantastic opportunity to gain school-based experience in a high-demand area\n, • Strong networks of support and professional development\n, • A great stepping stone for PGCE, teacher training, or further study\n\n This long-term role provides a unique opportunity to support pupils in Slough who need tailored learning interventions. If you're a graduate ready to make a difference and start your education career, this could be the ideal role for you. \n Apply now to become a Graduate Intervention Support Assistant and join a supportive primary school in Slough.

Psychology Graduate - Local SEND School \n Location: Slough \n Type: Full Time \n Working Hours: 08:30 am - 16:00 pm. \n Salary: Up to £110 per day \n Are you a Psychology Graduate eager to apply your knowledge and build a rewarding career in education? Whether you aspire to become an Educational Psychologist, Therapist, or Teacher, working as a Learning Support Assistant (LSA) in a Special Educational Needs and Disabilities (SEND) setting is the perfect foundation to develop your skills and gain invaluable experience. \n We are currently recruiting for a passionate and proactive Psychology Graduate to join a vibrant Special Needs School in Slough. This long-term opportunity begins in September 2026 and offers the chance to make a genuine impact on the lives of children and young people with a range of learning difficulties. \n Your Role as a Learning Support Assistant (LSA) \n As an LSA, you will provide critical support to both students and teaching staff. Your responsibilities will include: \n Tailored Support: Assisting in the delivery of personalised teaching, working with students individually or in small groups. \n Engaging Sensory Work: Supporting pupils in sensory activities that promote engagement and development. \n Resource Preparation: Helping to prepare resources and materials that enhance learning experiences. \n Feedback and Communication: Providing insightful feedback to teachers and parents about student progress and engagement. \n Specialist Support: Working closely with pupils who have Autism, Severe Learning difficulties, and other complex needs, fostering their academic, social, and emotional growth. \n What Makes a Great Psychology Graduate LSA? \n Successful LSAs bring a combination of enthusiasm, compassion, and adaptability to their role. Key attributes include: \n Empathy and Patience: A caring approach, with the ability to connect with students and support their individual needs. \n Flexibility: A willingness to adapt your support style to suit different learning styles and behaviours. \n Communication Skills: Strong interpersonal skills to build rapport with students, staff, and parents. \n Resilience: The ability to remain calm and positive, even in challenging situations. \n Commitment to Development: A genuine passion for working with children with SEND and a desire to make a difference. \n \n About us: \n We are Engage Education, the most trusted education recruitment agency, with professional development and support at our core. \n\n • Get paid in line with national scales (AWR compliant)\n, • Free CPD sessions\n, • Your own dedicated consultant\n, • Receive a £50 Amazon voucher when you refer friends!\n, • Wellbeing support, travel discounts, and retail offers from our partners\n\n How to apply: \n You can apply for this role below or get in touch with us directly. All applicants require the appropriate qualifications. \n If you are not contacted within 2 working days, unfortunately, you have been unsuccessful in this role. All applicants must have a valid enhanced Disclosure and Barring Service (DBS) check before starting work. Full assistance will be provided. \n By applying for this role, you are consenting to Engage Education Ltd storing your details in our fully encrypted database, in line with the GDPR requirements. \n

Psychology Graduate \n SEN Teaching Assistant in a Trauma/Mental Health School \n Are you interested in supporting children with adverse childhood experiences and trauma? \n Would you like to build your experience working with Complex Learning Disabilities? \n One of the top schools for students with Social, Emotional and Mental Health needs are looking for a Psychology Graduate to work as a SEN Teaching Assistant to support children with complex mental health needs. Candidates with relevant experience will also be considered! The Mental Health School is in Maidenhead. The SEN children are aged 5 to 11 and require consistent, ongoing support in order to ensure they have the highest quality of care and child-centred support. Experience in a similar role would be desirable but not essential. Graduates in a similar field will also be considered (e.g. Psychology, Criminology etc). The role is full-time and long-term, with interviews commencing ASAP. \n This is a FANTASTIC opportunity for any Psychology Graduate to work alongside the therapists and psychologists based on-site at school. You will be mentored and have the opportunity to shadow sessions and learn from them. Plus you will gain invaluable experience working with Special Needs and Mental Health issues. This is a great opportunity for an aspiring educational or occupational psychologist, therapeutic support worker or SEN teacher. \n The Mental Health School is looking for a Psychology Graduate who can bring enthusiasm, passion and experience to the classroom. They are looking for a SEN TA who will be proactive and adaptable and be able to use their own initiative. This is a fantastic opportunity for any aspiring teachers, educational/occupational/clinical psychologists or therapists. \n\n • SEN Teaching Assistant - Psychology Graduates\n, • Trauma and Mental Health\n, • ASAP Start\n, • Maidenhead\n, • £90-£105 per day\n, • Full-time Mon-Fri 8.30am to 4pm\n, • Ideal for Psychology Graduates\n\n The SEN children in this school require a teaching assistant who understands their complex needs and is open-minded and up for a challenge. Suitable experience can include working with SEN children and/or adults in any setting, even on a personal level such as with family. Level 3 qualifications+ are also required and a Degree would be most desirable. \n Psychology Graduates - SEN Teaching Assistant - Maidenhead- ASAP Start

Aspiring Psychologist - Mental Health Mentor \n Are you a graduate looking for valuable experience that will set you up for success? Are you looking for an opportunity to gain hands on experience? \n A lovely mental health school in Maidenhead are on the search for an individual to come in and support their students with social, emotional and mental health needs. \n The school looking to hire, are highly re... \n \n ZIPC1_UKTJ

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Product Manager (Biometrics) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Product (Biometrics) Location: (WeWork Waterloo) London, UK - Hybrid (1-2 times per week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options (EMI) + iProov Benefits IProov is looking for a Product Manager to join our growing Product & Innovation team to work on our core Biometric product. In a team of Product Managers working on our Biometric Product, you will work closely with our Engineer and Machine Learning functions owning the Product Experience. You will play an integral part in streamlining our efforts understanding customer pain points and turning them into usable, lovable solutions. This is a role that involves a large amount of autonomy and ambiguity. In a typical week, you can expect to work closely with our customers to draw requirements from both a technical and security perspective, whiteboard R&D options with various teams of Software and Machine Learning Engineers, productionize and commercialize new features where you see fit, and champion the next generation of usable and inclusive biometric products. • Experience in Product Management in a B2B environment, • Experience in User-centric Design, Mobile Applications, and Machine Learning disciplines are assets, • Experience in identifying and implementing data-backed changes, • Experience in conducting customer/user interviews, • Ability to effectively communicate with various stakeholders, • Exposure to operating within a scale up environment, • A drive to make an impact, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Description ✨ A glimpse into the role: Senior PM role in an evolving AI product environment, with around 40% of the role focused on delivery, execution and operational coordination today. You’ll work side-by-side with engineers, navigate ambiguity, and drive delivery as much as direction - turning ideas into shipped products in a fast-moving, build-first environment. --- At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You’ll take ownership of our next-generation AI recruitment product, crafted to solve one of the biggest recruitment challenges whilst ensuring every candidate has a fair and positive experience. Working closely with our AI/ML and Occupational Psychologist teams, you’ll shape how hiring teams understand talent and make their most important decisions. Key responsibilities: • Own a key product area, working closely with the Head of Product to balance strategic direction with effective day-to-day execution, • Develop a strong understanding of user needs through a combination of qualitative research, stakeholder collaboration, and data analysis, • Drive product delivery from discovery through to launch, ensuring initiatives move forward efficiently and blockers are proactively resolved, • Work closely with Engineering and Commercial to translate user, business, and operational needs into clear, deliverable requirements, • Own and prioritise the product backlog, balancing new functionality, experience improvements, technical constraints, and platform enhancements, • Collaborate proactively across Product, Engineering, Design, Data Science, Operations, and commercial teams to align priorities and drive delivery, • Make pragmatic product decisions quickly, balancing user value, technical feasibility, business priorities, and delivery pace, • Stay close to implementation details and support teams throughout the delivery lifecycle, not just at the planning stage, • Identify clear success metrics and use data to evaluate product performance and inform prioritisation, • Contribute to product direction and continuous improvement within a complex and evolving SaaS environment, • Leverage AI to accelerate discovery and delivery, enabling your team to work efficiently and deliver impact quickly, • Ensure teams have clear objectives, visibility of priorities, and alignment on how work contributes to broader company goals Requirements • Proven experience managing complex web-based SaaS products in fast-paced startup or scale-up environments, • Excellent prioritisation skills, balancing user needs, commercial priorities, technical feasibility, and delivery constraints, • Strong execution and delivery skills, with experience shipping impactful products at pace, • Comfortable operating hands-on within delivery-focused product roles, not solely strategic product leadership positions, • Strong technical fluency and confidence working closely with engineering teams; an engineering background or product-engineering mindset is highly valued, • Ability to gather, refine, and communicate clear product requirements across technical and non-technical stakeholders, • Comfortable working within ambiguity, evolving priorities, and complex or legacy product environments, • Strong product judgement and critical thinking skills, with confidence to challenge assumptions and make pragmatic decisions, • Experience collaborating closely with engineers and designers in lean, cross-functional teams, • Proactive and highly collaborative, with strong stakeholder management and communication skills, • Strong analytical skills, using quantitative and qualitative insights to inform decisions and prioritisation, • Comfortable creating wireframes, user flows, and lightweight UX concepts where needed, • Experience leveraging AI tools and workflows to improve product discovery, delivery, or team efficiency, • Understanding of AI fundamentals and responsible AI product development principles, • Adaptable, curious, and comfortable moving between strategic thinking and detailed execution work, • Experience working with agile product development methodologies in remote or distributed teams, • Experience working within HR Tech or adjacent SaaS domains, • Familiarity with ATS platforms, recruitment technology, or people operations tooling, • Experience using AI-assisted product development or prototyping tools such as Claude, Lovable, Cursor, or similar, • Previous experience working within complex or legacy product ecosystems Benefits 🤝 Meaningful share options 🏥 Health insurance 💰 Enhanced pension 🍼 Nursery salary sacrifice scheme 🏖️ 25 days holiday 🏠 Remote-first 💻 Work from home budget 🧠 L&D budget 🦷 Dental cover 👀 Eyes care support 🏢 Co-working space 🧘 Wellbeing allowance ✈️ Travel insurance 🚗 Electric car scheme At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. 🦓 Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

ML Engineer About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Core AI Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for a Machine Learning Engineer to join our Core AI team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. • Drive research projects in the areas of computer vision, machine learning and biometrics., • Research new biometric systems and contribute to prototyping new products - by testing and integrating existing technologies or by designing a new solution., • Develop and train deep learning models for face verification, liveness and attack detection., • Improve upon data and evaluation strategies, including synthetic and adversarial data., • Investigate failure modes and improve generalisation, robustness and fairness., • Collaborate cross-functionally to turn models into production-quality services., • A Masters or PhD in a numerate discipline such as Computer Science, Engineering, Computational Neuroscience., • Proven proficiency or experience in machine learning and computer vision., • Enjoys collaborating with cross-functional teams., • Proficiency in Python and modern deep learning frameworks., • Strong problem-solving skills and out-of-box thinking. Extras: • Experience working on 0->1 products., • Experience generating and using synthetic data, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Computer Vision Research Engineer (PAD) About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Platform AI Lead Location: WeWork Waterloo - Hybrid (2+ days a week in office) Comp: Negotiable (Base) + Company Performance Bonus (10%) + Share Options + UK iProov Benefits iProov is looking for a Computer Vision Research Engineer to join our Platform AI team. You will be responsible for working on the biometric systems, developing new techniques and algorithms ensuring security and performance. • Research, prototype, and evaluate new approaches to strengthen biometric security against both presentation attacks, such as masks, printed photos, and screen replays, and emerging threats such as face swaps, synthetic media, and injection attacks., • Improve the accuracy, robustness, and performance of our biometric systems through experimentation, model development, and analysis of system weaknesses., • Work closely with Data Engineers and Machine Learning Engineers to understand data challenges, investigate issues, and develop scalable solutions for biometric security., • Help develop datasets, tools, and evaluation methods that support the testing and improvement of biometric systems., • Proactively identify new attack patterns, failure modes, and opportunities to strengthen the resilience of our biometric systems., • Stay up to date with developments in computer vision, machine learning, and biometric security, and apply relevant ideas to our products., • Collaborate with engineers and researchers to share findings and bring new ideas into production., • A Masters or PhD in a numerate discipline such as Computer Science, Engineering, Computational Neuroscience., • Proven proficiency or experience in machine learning and computer vision., • Proactive, highly motivated, and curious, with a desire to understand problems and find effective solutions., • Comfortable turning ideas into experiments and prototypes, and using evidence to drive decisions., • Interest in modern AI technologies, including generative AI and agentic systems, and a willingness to explore how they can be applied to real-world problems., • Strong communication skills and enjoys working with cross-functional teams., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

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