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Internal Sales Executive - Insulation Job Title: Internal Sales Executive – Insulation & Dry Lining Job reference Number: (phone number removed) Industry Sector: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Counter Sales, Building Materials, Drylining, Masonry, Concrete & Reinforcement, Insulation, Roofing Products Location: Birmingham Remuneration: £34,000 - £36,000 + profit related bonus Benefits: Company Pension, death in service, 23 days annual leave The role of the Internal Sales Executive – Insulation & Dry Lining will involve: Internal Sales Executive position promoting a comprehensive range of thermal, acoustic & fire protection insulation systems as well as interior systems, construction products, roofing and external façade materials. Selling into specialist contractors, main contractors, roofing contractors, dry wall contractors, suspended ceiling contractors, fire protection contractors Covering a range of sectors including: commercial, residential, industrial, power generation, HVAC, petrochemical, marine & offshore and construction Dealing with inbound queries and providing technical support Manage stock levels of specialist insulation products, liaise with suppliers scheduling orders to ensure a smooth delivery to customers Produce customer quotes and processing orders Manage 1–3 month long construction projects ensuring supplies are available Realistic scope to move into a senior sales or business unit manager position The ideal applicant will be an Internal Sales Executive – Insulation & Dry Lining with: Must have sales or sales admin experience within construction Ideally will have merchant sales experience or sales experience within the insulation industry Comfortable being on the telephone Ideally will have some experience supplying to large scale projects Genuine desire to succeed and want to develop a long term career Good work ethic, energetic and enthusiastic * IT literate (Microsoft office) Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Trade Counter, Counter Sales, Building Materials, Drylining, Masonry, Concrete & Reinforcement, Insulation, Roofing Products

The Best LGV job you will ever do! At Ocado Logistics it’s our mission to change the way the world shops for groceries and it all starts with our LGV drivers. Using our state of the art fleet – some powered by natural gas for specific routes and fitted with extra safety technology - our drivers take to the road to deliver and collect products to and from a variety of locations across the UK. Our larger warehouses (which we call CFC’s – Customer Fulfilment centres) are cutting edge, and vast (our largest is 573,000sq ft – that’s big enough to accommodate 7 Wembley football pitches!) and our LGV Drivers play a crucial role collecting shopping and distributing it across our smaller regional warehouse sites, for onward delivery to customers. We make a big point that we don’t offer multi drops so there’s no hidden lanes! Our LGV Drivers are our unsung heroes and whilst most of us are sleeping they are distributing our products to ensure it's there as and when we need it.You will be required to work within a flexible shift pattern consisting of nights, late, and early shifts, including weekends. You have the option to work 32 hours over 4 days or 40 hours over 5 days. Our routes are assigned up to 12.5 hours per day; as such, you will regularly be expected to carry out additional hours as and when needed. This role is based at our Dordon site, Danny Morson Way, Dordon B78 1SE. What do you get in return? In return, we pride ourselves on offering a safe working environment that goes without saying and perks and benefits that you can tailor to suit you and your lifestyle, including: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com And if you suddenly decide being a driver isn’t for you, there’s also plenty of opportunity for progression, as 87% of our salaried roles are filled internally. So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply; • Fill in our online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Pay rates: Basic hourly: £18.42 Evening premium (18:00-06:00): £1.90 Sunday Premium: £1.66 Sunday Evening Premium (18:00-06:00): £3.75 Overtime Day shift rate: £23.02 Overtime evening (18:00-06:00) rate: £25.40 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be a diverse employer, prioritising inclusivity and equal opportunities for all individuals. We are also proud to say we are an Armed Forces Covenant employer - providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Whatever your background or story, you’ll find a home at Ocado Logistics.

Are you a passionate, energetic, and adaptable professional ready to make a real impact? Our Client West Midlands Police are looking for a Recruiter who thrives in a fast-paced environment and is committed to delivering an exceptional candidate experience from start to finish. This is a pivotal role within our recruitment service for West Midlands Police, where your work will directly contribute to building a diverse, skilled, and future-ready workforce. As a Recruiter, you'll guide candidates through every stage of the journey, from application to onboarding. While also playing a key part in the broader recruitment process. Whether it's screening applications, coordinating interviews, supporting assessment centres, or engaging with candidates at pre-enrolment events, your role will be varied and rewarding. You'll collaborate closely with Line Managers across the force to identify and attract top talent for a wide range of roles. From bespoke campaigns for specialist positions to high-volume recruitment for uniformed posts, no two days are ever the same. Key Responsibilities Proactively manage candidates through the pre-offer process and then onto their start date Attend & manage a variety of recruitment & onboarding events Respond to recruitment queries from candidates, hiring managers & stakeholders received through the portal, webchat and telephone Updating all required systems to provide a clear audit of where the candidate is in the process including but not limited to Oracle HR & Recruitment. Maintain an overview of your allocated campaign(s) to your Team Leader and colleagues. Act as a point of contact and build influential candidate relationships during the onboarding process Develop and maintain strong working relationships with internal stakeholders and customers Promote our values and reputation Deliver high level of quality of service at all times and against agreed service level agreements, governance, performance targets, audit controls, Force policy and statutory legislation. Skills, Knowledge and Experience Essential: Proven experience in a position within a fast-paced high-volume environment Experience of working in a transactional or customer service delivery environment and effectively dealing with customers' Ability to prioritise high and conflicting demands effectively Strong organisational skills with the ability to multi-task Excellent written and verbal communication skills Experience of using Microsoft applications Strong decision-making and problem-solving skills Experience of developing strong working relationships with a wide range of stakeholders High accuracy levels in work with clear attention to detail Confident in working collaboratively in a team as well as independently Proactive and creative approach to work Desirable: Experience of using applicant tracking systems, such as Oracle Recruiting Cloud. An understanding of pre-employment checks Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We have a fabulous opportunity to join one of the UK’s leading online cruise agencies as a Specialist Cruise Consultant, in which you'll not only benefit from fantastic earning potential but will have the chance to choose your own working hours! The role offers: A highly competitive salary plus uncapped commission - average OTE is £60k Top sellers earning £100k plus Commission is paid monthly when booking is made All quality leads and laptop/headset are provided for you Guaranteed Educational & Ship Visit Opportunities Flexible Hours for a great work/life balance (minimum 37.5 hours per week) - set your own hours to suit you Other great benefits inc. pension, 50% earnings for maternity & paternity Full administration and management support So, if you have significant experience within a cruise sales role and/or strong tailor-made tour operations experience (ideally with some exposure to cruise) and would like to know more about this fabulous opportunity to join a brand leading cruise sales team, please press the apply button now! Role of Specialist Cruise Consultant: Handling both telephone calls and web enquiries Selling cruise holidays across all cruise lines inc. 6 and river Tailor-making cruise and stay packages Upselling and booking ancillary products where appropriate Offering exceptional customer service, expert advice and personal recommendations Working to and achieving sales targets Skills required for the role: Recent cruise sales experience and/or strong tailormade tour operations experience Good personal cruise experience would be a huge advantage Confident & engaging telephone manner Genuine interest and desire to specialise in the cruise sector Proven sales/profit generated track record * Tenacious and pro-active approach to sales with an ability to "close" the sale If you’re interested in learning more about this Specialist Cruise Consultant opportunity, please press the apply online button now! Not for you? Then visit our website to see the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Customer Services Coordinator Location: Birmingham Salary: GBP32,229 per year. Increases after probation. Hours: Monday - Thursday, 8am - 4.30pm. Fridays, 8am - 1.30pm. Job type: 18-month FTC, maternity cover. Bridge Recruitment is helping one of our established clients recruit for an experienced Customer Service Coordinator to join their ever-expanding team. This role is maternity cover for 18 months. Responsibilities of the Customer Service Coordinator: · Process sales orders and maintain order data · Handle customer enquiries from order to delivery · Advise customers of order status, changes and supply issues · Liaise and interact with other departments to ensure: o effective order progression o effective problem resolution o accurate customer feedback · Perform customer verifications · Perform general office duties and project work as required Requirements of the Customer Service Coordinator: · Excellent telephone manners · Strong communication skills (verbal and written) · A strong customer service approach · A committed team player · A confident user of standard MS Office applications (Outlook, Word, Excel) · Familiar with CRM systems (ideally Salesforce) · A proactive approach to work and problems If you feel like you meet the above criteria for the Customer Service Coordinator role, then please apply now

Recruitment Account Manager – Education Staffing & Client Delivery £25,000–£35,000 + Commission Birmingham City Centre Fulltime/permanent - 7:30am–4:30pm (reduced hours during school holidays) Join a Leading Education Recruitment Provider Are you an organised, customer-focused professional who thrives in a fast-paced environment? Do you enjoy building relationships, coordinating multiple priorities and delivering excellent service? Smile Education is looking for an Account Manager to support our partnership with Enquire Learning Trust as part of our growing Managed Service Provider (MSP) team. This is a fantastic opportunity for someone with experience in recruitment, resourcing, account management, staffing, education, healthcare, social care or client services. This is a relationship-driven, delivery-focused role where you'll manage school staffing requirements, engage candidates, liaise with partner agencies and ensure a first-class service for schools. Key Responsibilities Manage short-term, long-term and emergency school staffing requirements Act as the main point of contact for schools, candidates and partner agencies Build strong relationships with MAT stakeholders, schools and education professionals Source, screen and interview Teachers, Teaching Assistants and Support Staff Advertise vacancies across job boards and recruitment channels Coordinate candidate availability, bookings and placements Maintain accurate records using CRM and recruitment systems Work closely with compliance teams to ensure candidate suitability Chase timesheets, manage booking administration and resolve service issues Identify staffing challenges and deliver practical recruitment solutions Location & Hours Brimingham city centre 7:30am–4:30pm (reduced hours during school holidays) Skills & Experience Experience in account management, recruitment, resourcing, staffing or customer service Strong communication and stakeholder management skills Confident telephone manner and relationship-building ability Excellent organisation, prioritisation and attention to detail Comfortable working under pressure in a fast-paced environment Experience using CRM systems and Microsoft Office Why Join Smile Education? Competitive salary plus commission Award-winning education recruitment business Career development and progression opportunities Supportive, collaborative team environment Growing MSP division with established school partnerships Apply Now If you're looking for a Recruitment Account Manager, Delivery Consultant or 270 recruitment opportunity where you can make a real impact, we'd love to hear from you. Reference: SM1LER We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications

Sales Executive Birmingham C£30,000 p.a. + uncapped commission Are you a confident communicator who enjoys building relationships and influencing customers? Do you thrive in a target-driven environment where your success is recognised and rewarded? Are you looking to join a growing business offering genuine development and career progression opportunities? The Company: ER Recruitment are excited to be working with our client, an established and growing organisation with a strong reputation for customer service and employee development. Due to continued growth, they are looking to recruit a Sales Executive to join their successful and expanding team. This is an excellent opportunity for ambitious individuals looking to develop a long-term career within sales, account management, and business development. Role & Responsibilities of the Sales Executive: Proactively contact prospective and existing customers to generate new business opportunities. Build strong customer relationships through outbound telephone activity and ongoing account management. Identify customer needs and recommend suitable products and services. Follow up enquiries, quotations and sales opportunities to maximise conversions. Manage and maintain accurate customer records using CRM systems. Achieve individual and team sales targets and KPIs. Work collaboratively with internal departments to ensure excellent customer service. Develop long-term customer relationships to maximise repeat business and account growth. About You as the Sales Executive: Previous experience within sales, telesales, customer retention, account management, customer service or business development. Confident communicating with customers over the telephone. Strong relationship-building and influencing skills. Self-motivated, resilient and target driven. Commercially aware with a customer-focused approach. Organised with strong attention to detail. Comfortable using CRM systems and Microsoft Office. Additional Benefits: Uncapped commission structure. Comprehensive training and onboarding programme. Career progression opportunities. Supportive and collaborative team environment. Modern office environment. Company benefits package. This opportunity could be suitable for candidates currently working as a Sales Executive, Telesales Executive, Internal Sales Executive, Business Development Executive, Account Manager, Customer Retention Executive, Customer Success Executive, Lead Generation Executive or Sales Consultant. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS | BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years’ relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion * Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company’s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What’s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years’ service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Job IntroductionWe are currently recruiting for a Car Sales Executive to join our Audi Dealership in Solihull.The hours of work are between 8.30am to 6pm Monday to Saturday, with a day off in the week and working 10am to 4pm on Sundays on a rota basis.Benefits include use of a company car and an uncapped OTE of £60,000.As a Sales Executive with Listers youll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. Its all about matching the person to the right car and ensuring they have the features and add-ons to suit.From financing to contracts, youll aim for total customer satisfaction right through the process.Role and ResponsibilitiesYou will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression.Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries.Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products.Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.About youThis may suit someone who has previously worked as a car sales executive, retail manager or sales manager.Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets.The ability to quickly establish and build rapport with our customers.Hold the potential to forge a successful career in the industry.You will hold a valid UK drivers licence.Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer33 days holiday including bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.TPBN1_UKTJ

From this autumn, Barnett Waddingham will become Howden, bringing our people together as one and creating a more connected approach to retirement, benefits and risk. As you explore opportunities with us, you will see more of Howden’s name and expertise, reflecting broader capability for our clients and offering our people greater opportunities to grow, connect and develop. We are currently recruiting a number of Helpline Operators to join the Pensions Administration Business Area. This role will be hybrid working and based in our Birmingham office. The Helpline Operator’s main responsibility will be to answer and deal with calls from clients, scheme members, their representatives and other organisations in a professional and friendly manner. You will work as part of a team, to ensure the speedy response rate to all calls and queries received, upholding a high standard of customer care at all times. The successful Helpline Operator will ideally have previous Customer Services and Call Handling experience, as well as being a proactive ‘go-getter’. If you pass the initial screening, you’ll be invited to complete a series of assessments including a skills test, a workplace behaviour assessment to see how well the role suits your working style, and a one-way video interview with scenario-based questions. This helps us get a fuller picture of how you’ll thrive in the role beyond what’s on your CV. A snapshot of your day: Answer a high volume of calls, promptly, and maintaining a rapid response rate to agreed standards, remaining calm and providing a professional response at all times Answer email/online enquiries promptly and efficiently, to achieve service levels Prepare and submit telephone notes to a high standard Implement and apply business continuity procedures during the failure of the call system and communicate with colleagues Report any faults in the internal call system and any systems connected to the telephone software Printing, filing, photocopying and scanning Archiving files and retrieving archived files We would love to hear from you if you have: Minimum GCSE Maths & English Grade 5/C or equivalent Previous Customer Service experience (essential) Previous Call Handling experience (desirable) A Financial Service background (advantageous) Experience of working in an office within a team environment (beneficial) Excellent communications skills (verbal and written) Good problem-solving skills, empathy and attention to detail An understanding of Microsoft Office programmes, in particular Excel, Word and Outlook. Building strong effective team working relationships What's in it for you: Competitive discretionary annual bonus. Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading. A generous pension scheme where we contribute 8% of your salary from day one of your employment. Employee Assistance Programme to support you and your family through any concerns or challenges you may experience. * A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies

Financial Services Administrator Location: Market Harborough or Birmingham (Hybrid) Employment Type: Full-Time (with an early Friday finish!) Salary: Up to £30,000 depending on experience We are looking for an experienced Financial Services Administrator to join our Business Processing team. You will ensure all new business and servicing business is processed accurately, promptly and in line with compliance requirements. The role requires strong attention to detail, clear documentation, and the ability to manage tasks within strict service-level deadlines. The position also includes monitoring client cash balances on a monthly basis and liaising with Planners and Clients to ensure portfolios remain appropriately aligned. You will work from our Birmingham or Market Harborough office, but with the ability to work from home, and will have full IFA experience in order to hit the ground running following initial process training Why Join Radiant? We believe people do their best work when they feel supported, valued, and part of a positive culture. At Radiant, you’ll benefit from: Work- life balance: Early finish every Friday at 2:15pm, plus flexible hybrid working Generous time off: 28 days holiday + bank holidays + your birthday off Financial security: 4x salary death-in-service cover, up to 5 years income protection, and 5% employer-matched pension contributions Health & wellbeing: MediCash benefits including 24/7 GP access, mental health support, and retail discounts Career development & progression: Access to the Radiant Academy for structured training. Team culture: Join a collaborative, approachable group of professionals who value both excellence and support What You’ll Be Doing New Business & Servicing Processing Process a variety of new business types, including: Pension and ISA transfers and new money, protection applications, EIS/VCT, withdrawals, fund switches and trading Ensure all required compliance documentation is in place prior to submission. Update the back-office system in line with the advice journey, ensuring all notes are accurate, clear and detailed. Manage business from submission through to completion, keeping clients informed of progress. Liaise with Planners and wider team members as necessary. Review client cash balances across various provider platforms on a monthly basis. Identify high or low balances and liaise with Planners and Clients to ensure portfolios remain aligned with recommendations. What You’ll Bring Knowledge Strong understanding of the financial planning process. Experience processing business across a variety of provider platforms. Excellent communication skills, including professional telephone manner. High standard of written and spoken English. Experience Proven experience working within an IFA Financial Services Administration role (essential). Skills and Attributes Proficient IT skills, including spreadsheets and databases. Strong planning and organisational abilities. High level of accuracy and attention to detail. Methodical approach to workload management. Demonstrates honesty and integrity in all aspects of work. Consumer Duty You must maintain an understanding of the four pillars of Consumer Duty and how they relate practically to the execution of your role. Your attendance at relevant Consumer Duty training is mandated to ensure that your knowledge and experience remains up to date. The Consumer Duty pillars are: Consumer Understanding - Consumers are equipped to make good decisions. Information is made available at the right time and is understandable. Price and Value – Products and services should be sold at a price that reflects their value. There should be no excessively high fees. Product and Services – The firm’s products and services should be fit for purpose. The terms match the target consumer needs and products and services work as expected. Consumer Support – Customer service should be responsive and helpful. It should be as easy to complain about or switch and cancel products or services as it was to buy them. Apply Now! If you’re ready to take the next step in your Financial Services career - developing your skills and progressing toward senior roles - we’d love to hear from you. Please note: All applicants must be willing to undergo background screening, including police and bankruptcy checks

Inbound Sales Executive Birmingham £30,000-£35,000 p.a. + uncapped commission Do you enjoy helping customers find the right solution? Are you confident converting enquiries into long-term customer relationships? Would you thrive in a supportive sales environment focused on customer experience and conversion? The Company: ER Recruitment are delighted to be working with a well-established and growing organisation with an excellent reputation for customer service and employee development. Due to continued expansion, they are looking to recruit an Inbound Sales Executive to join their successful Birmingham team. This is a fantastic opportunity for someone who enjoys speaking with customers, understanding their requirements, and guiding them towards the right solution. Role & Responsibilities of the Inbound Sales Executive: Handle inbound customer enquiries via telephone and email. Build rapport and understand customer requirements. Recommend suitable products and services based on customer needs. Convert enquiries into sales while delivering an excellent customer experience. Follow up quotations and warm opportunities to maximise conversion rates. Maintain accurate customer records using CRM systems. Achieve individual and team sales targets and KPIs. Develop long-term customer relationships to encourage repeat business. About You as the Inbound Sales Executive: Previous experience in inbound sales, customer service, account management or telesales. A professional and engaging telephone manner. Strong relationship-building and listening skills. Customer-focused with the ability to identify sales opportunities. Organised with good attention to detail. Comfortable using CRM systems and Microsoft Office. Additional Benefits: Uncapped commission structure. Structured induction and ongoing training. Excellent career progression opportunities. Friendly and collaborative working environment. Comprehensive employee benefits package. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Internal Sales Executive Birmingham C£30,000 p.a. + uncapped commission Are you confident building relationships over the telephone? Do you enjoy achieving targets in a fast-paced sales environment? Looking for a business where you can build a long-term sales career? The Company: ER Recruitment are proud to be working alongside a well-established business that continues to grow through investment in both its people and customers. As part of their continued expansion, they are looking to appoint Internal Sales Executives to join their Birmingham office. Role & Responsibilities of the Internal Sales Executive: Speak with customers to understand their requirements and recommend appropriate solutions. Convert enquiries into sales while identifying additional opportunities. Build lasting customer relationships through excellent communication. Follow up quotations and sales opportunities to maximise conversions. Maintain an organised sales pipeline using CRM systems. Achieve individual sales and performance targets. Work closely with internal departments to ensure outstanding customer service. Support repeat business through excellent account management. About You as the Internal Sales Executive: Previous experience in internal sales, telesales, account management or customer retention. Proven experience working towards sales targets. Excellent communication and listening skills. Commercially aware with a customer-first approach. Able to manage multiple opportunities simultaneously. Confident using CRM systems. Additional Benefits: Excellent uncapped commission structure. Full training and ongoing coaching. Career progression within a growing organisation. Modern office environment. Company benefits package. This opportunity could suit candidates working as an Internal Sales Executive, Sales Executive, Telesales Executive, Customer Retention Executive, Business Development Executive, Account Executive, Sales Advisor or Sales Consultant. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Are you looking for a career with uncapped commission, industry-leading training, annual company holidays and clear pathways for progression? Niyaa People are looking for an eager Trainee Recruitment Consultant to join us in our Birmingham City Centre office. Benefits you’ll get as a Trainee Recruitment Consultant: Starting salary of £26,000 per annum rising to £28,000 after 9 months when you pass career review Uncapped commission – Earn what you deserve with one of the best commission structures in the industry £1000 bonus if you pass your 9-month career review first time Career progression – Clear pathways to Senior Consultant, Team Leader, and even Director Industry leading training & development– Access to an unrivalled 12-week training programme with our Learning and Development team, plus ongoing support & training from external trainers Hybrid & flexible working after 9 months – Work around your lifestyle with flexitime and working from home options Perks & incentives – Annual company holidays, access to Bupa Well+, lunch clubs, paid volunteer days and regular team events Well-being support - Access to our mental health support, employee assistance programme and financial planning support Collaborative culture – Be part of a growing, supportive team that celebrates success and values every voice When you join Niyaa People you’ll join an award-winning Recruitment Agency working with some of the biggest public sector companies in the UK. We’re a down-to-earth team of 46 where everyone's viewed as equal. We have an open-door policy and everyone's voice matters. Responsibilities as a Trainee Recruitment Consultant: Working in a fast-paced, sales environment Making a high volume of telephone calls - cold-calling candidates and clients Generating sales leads Building relationships with candidates and clients Researching your market and learning about your sector to become a specialist Using recruitment tools to source candidates and fill vacancies Conducting business development calls to attract new business from clients Interviewing candidates for roles Working towards targets and daily KPI’s Skills you need as a Trainee Recruitment Consultant: Great sales skills and the ability to influence Exceptional customer service skills with the ability to build rapport Professional and confident telephone manner Ability to work in a fast-paced environment Must be highly organised Dedication and the ability to prioritise Resilience and able to handle pressure You'll need to be ready to buckle down and fully commit to the role. Some days are fun, and some days are challenging, but if you’re tenacious and self-motivated with the ability to handle pressure, we’ll support you every step of the way to help you reach your goals and make some serious money. This is a full-time role where you'll be working Monday - Friday, from 8am - 5pm. INDBIR

Inside Sales Representative - Automotive Aftermarket Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and via video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. This role would suit someone with a background in parts manufacturing, parts supply, or parts distribution (motor factors), or an experienced field sales professional looking to move into a predominantly home-based role with reduced travel. Predominantly home-based - UK based, with occasional travel for meetings, events and exhibitions Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment What you'll need: A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks. Previous success in a sales, telesales, internal sales, or business development role, with a drive and tenacity to grow new business. The ability to thrive independently, while remaining a valuable member of the team. Ideally, exposure to working in a remote / home-based role. A confident and professional telephone manner, with the ability to build relationships in this way.What you'll be doing Achieve monthly sales targets. Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data. Manage your sales pipeline independently, acquiring new customers and processing assigned leads. Work with national distributors to support the sales process and provide product training where necessary. Collaborate with the UK sales team and Sales Director to share insights and opportunities. Attend in-person meetings, events and exhibitions as required.Apply now If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now! Send your CV to Kayleigh Bradley or call for a confidential chat on (phone number removed). Inside Sales Representative - Automotive Aftermarket - job ref 4364KB Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you

Join our award-winning client as a Travel Operations Executive! If you're a proven multi-tasker with exceptional attention to detail and the desire to ensure your customers experience their perfect trip, we'd love to hear from you! The successful candidate will play a key role in contributing to the smooth-running of the Operations department, with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to customers and maintaining professional working relationships with supplier partners. This is a fantastic opportunity for those with previous experience gained within the travel sector and our client can offer a competitive salary up to £27k and other great travel industry benefits. This is a hybrid role, with two days in the office and three from home and the hours of work are 9am - 5.30pm. If this role is of interest to you, please apply online. Role of Travel Operations Executive: Control room allocations and release dates Manage additional services and special requests relating to bookings Timely completion of client flight requests Provide high quality and timely communication, manifests and other documentation to all agents and suppliers Assist in writing accurate and articulate customer itineraries Arrange ticketing and boarding passes for all customers Dispatch all travel documentation to customers on time Close liaison with suppliers on quality control issues Conduct audit of loaded allotments and contracts data to assure accuracy in system Liaise with and assist the Finance department with supplier invoicing when required Adopt company policies to resolve customer service issues, post and pre-sale Respond to customers enquiries whether by telephone or email Skills required for the role: Operations experience gained within a travel agency/tour ops environment Excellent interpersonal communication skills and a high level of professionalism An eye for a sale and ability to convert customer enquiries into confirmed bookings Strong problem-solving capabilities A methodical and conscientious approach to all tasks Excellent organisation and time management skills Attention to detail and a high level of numeracy A preparedness to work outside normal office hours If you’re interested in learning more about this Travel Operations Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Establish Tour Operator Group with different specialist brands is now seeking an experienced Operations Consultant to join their team working partly in their Birmingham city centre office and partly from home. You will play a key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. This is primarily a Mon-Fri office hours role, but some flexibility is needed to cover outside normal office hours. Salary is circa £25k pa dependent on experience JOB SUMMARY: A key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. Within the assigned product portfolio, responsibilities include; Control room allocations and release dates Manage additional services and special requests relating to bookings Timely completion of client flight requests Provide high quality and timely communication, manifests and other documentation to all agents and suppliers Assist in writing accurate and articulate customer itineraries Arrange ticketing and boarding passes for all customers Dispatch all travel documentation to customers on time. Execute all communication in a clear and timely manner ensuring all administrative protocols are observed Close liaison with suppliers on quality control issues Conduct audit of loaded allotments and contracts data to assure accuracy in system Liaise with and assist the Finance department with supplier invoicing when required Answer incoming customer phone calls and take appropriate action for each call Input data into the reservation system platform to keep each existing customer record updated and to enter new records when appropriate Adopt company policies to resolve customer service issues, post and pre-sale Respond to customers enquiries whether by telephone or email EXPERIENCE REQUIRED: If you have previous experience working for a Travel Company within an operational role, Customer Service, Aftersales or Operations role we would love to hear from you! THE PACKAGE: Salary is dependent on experience but in the region of £27k pa starting salary dependent on experience. This role offers a mix of office and home-working and the offices are based in Birmingham city centre. If you have recently left the Travel Industry, this is the time to return, as this is a well-funded, stable company, keen to grow again and with plenty of onward bookings and enquires! INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Internal Sales Executive - Heavyside Materials Birmingham | Permanent | £28,000 - £30,000 + Bonus Are you a confident, customer-focused sales professional who thrives on building relationships and turning enquiries into orders? This is a great opportunity to join a well-established, respected manufacturer at the heart of the UK's building materials industry. The Company Our client is a long-standing manufacturer of premium clay roof tiles and facing bricks, supplying merchants, contractors, and specifiers across the UK for many years. Known for the quality and craftsmanship of their products, they support projects ranging from new-build developments to heritage restorations. Due to continued growth, they are now looking to strengthen their internal sales team with an experienced Internal Sales Executive. The Role Based at their Birmingham site, you'll be the first point of contact for customers calling or emailing in, managing the full sales process from enquiry through to order fulfilment. You'll work closely with the external sales team, production, and logistics to ensure a smooth, positive experience for every customer, while looking for opportunities to grow accounts through upselling and cross-selling. What you'll be doing Handling inbound sales enquiries via phone and email in a professional and timely manner Processing customer orders accurately, from quotation through to delivery Building and maintaining strong relationships with merchants, contractors, and specifiers Providing product advice and technical information to customers Liaising with the external sales team, production, and logistics to ensure smooth order fulfilment Following up on quotes and identifying opportunities to upsell or cross-sell Maintaining accurate customer records on the CRM/order system Resolving customer queries and complaints efficiently What we're looking for Previous experience in an internal sales or customer service role, ideally within construction, building materials, or a related industry Excellent telephone manner and communication skills Strong administrative and organisational abilities Confident using CRM systems and Microsoft Office A team player with a positive, can-do attitude Ability to work under pressure and manage multiple priorities How to apply To apply for this opportunity, or to find out more, please contact Matt Docherty at Rommbic. Sales Administrator / Sales Support

Telephone Interpreter / Freelance / Work from Home Are you an experienced UK based interpreter, fluent in English and a 2nd language? And looking to work from home? In this freelance role, you'll work with the world's leading language agency, to provide interpretation across a range of industries, including the NHS and the Public Sector. What's on Offer? Competitive rates of pay Freelance Remote work which can be the sole source of income or an additional salary. Flexible working schedule: You choose the hours you'd like to login/offer your services. Orientation training and interpreter app training provided The Role Providing interpreting services to organisations and their customers with limited English proficiency Answer requests and interpret real-time conversations both ways via audio call, using a dedicated app. Interpreting and translating English to a 2nd language and vice versa over the phone in real time Providing accurate and complete interpretation whilst demonstrating excellent customer service at all times Ideal PersonPrevious proven professional experience in spoken interpretation is essential Living in the UK and eligible to work in the UK on a self-employed basis Fluent in English and a 2nd language Has in-depth understanding of the cultural dynamics of both languages Community Interpreting Level 3 certificate or higher, is desirable but not essential You must hold, or be willing to obtain an Enhanced DBS (Disclosure and Barring Service) What's Next? Apply with your CV today and our team will get in touch to discuss your application. Other roles you may have applied for: Vietnamese Interpreter, Tigrigna Interpreter, Sorani Interpreter, Sudanese Interpreter, Bahdini Interpreter, Tamil Interpreter, Tetun Interpreter, Bahasa Indonesia Interpreter, Bengali Interpreter, Polish Interpreter, Turkish Interpreter, Slovene Interpreter, Romani Interpreter, Swahili Interpreter, Gujarati Interpreter, Georgian Interpreter, Ukrainian Interpreter, Lithuanian Interpreter, Mandarin Interpreter, Dari Interpreter, Czech Interpreter, Slovak interpreter, Cantonese Interpreter, Mandarin Interpreter, Portuguese Interpreter, Spanish Interpreter, Sinhalese Interpreter, Farsi interpreter PRESENT PRESENT Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Join Our Team as a Purchase/Sales Ledger Clerk! Are you an experienced Purchase/Sales Ledger Clerk looking for an exciting opportunity to contribute to a dynamic team? Our client, a thriving SME in the accounting industry, is searching for a detail-oriented and proactive individual to manage day-to-day accounts administration. If you have a knack for numbers and a passion for providing exceptional support, we want to hear from you! Key Responsibilities: Invoice Management: Post invoices, match and reconcile transactions with precision. Data Entry: Ensure accurate and efficient data entry to support financial operations. Ledger Management: Maintain purchase and sales ledgers with attention to detail. Chasing Payments: Proactively follow up on overdue payments and support credit control. Administrative Support: Assist with general accounts admin tasks to support the wider team. Success Outcomes: First 30 Days: Demonstrate your accounting competency and strong maths skills. Exhibit confidence in basic accounting procedures and maintain high accuracy. Manage the accounts email inbox while confidently answering incoming calls. First 90 Days: Independently manage the posting of cash and despatch payments. Handle purchase invoices and incoming customer queries with ease. Start contributing to more advanced administrative tasks with minimal errors. 12 Months: Process weekly payroll confidently, with rare errors. Prepare for month-end activities and effectively manage accounts issues. Enable the wider team to focus on departmental developments due to your strong support. Required Skills: Experience with an ERP system and strong computer literacy. Typing speed of approximately 26 words per minute. Proficiency in Microsoft Excel and strong maths abilities. Excellent telephone manner and communication skills. Desired Experience: Previous familiarity with SAP and Sage payroll. A background in a range of accounts admin within similar-sized SME companies. Traits & Behaviours: Team player with the ability to work independently. Strong problem-solving skills and meticulous attention to detail. Positive attitude and a supportive nature. What We Offer: Company Pension: Secure your future with our competitive pension plan. Cycle to Work Scheme: Enjoy a greener commute. Employee Discounts: Benefit from exclusive discounts. Free On-Site Parking: Stress-free parking every day. Free Tea, Coffee, and Fruit: Stay refreshed throughout your workday. Regular Work Socials: Enjoy team bonding activities. Charity Support Opportunities: Contribute to meaningful causes during work hours. Generous Holiday Package: 25 days holiday plus bank holidays, with an additional service day for every 5 years worked. Annual Bonus: Celebrate your hard work with a rewarding bonus. Ongoing Training Investment: We are committed to your professional development. Experience: A minimum of 2 years in accounting is required. Location: In-person role, fostering collaboration and teamwork. If you are ready to take the next step in your career and join a supportive and exciting environment, apply today! Bring your expertise and enthusiasm to our client's team, where your contributions will be valued and recognised. We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Complaints Coordinator - Birmingham £26,000 - £27,000 annual salary Excellent opportunity to develop your career Previous candidates have been promoted within this award-winning business 24 days holiday + additional day off for your birthday + healthcare + loyalty reward scheme 9.00am - 5.00pm Monday to Friday Apply Now!! Are you passionate about delivering great customer service and solving problems? Looking for a fast-paced role where you can make a real impact? Our client, a growing and people-focused organisation, is looking for a driven Complaints Coordinator to join their team. You'll take ownership of resolving customer complaints while building strong relationships with a network of linguists, helping to maintain high standards and service excellence. If you're organised, proactive, and enjoy working in a dynamic environment, this could be the perfect next step for you! What you'll be doing: Investigating complaints by engaging with relevant parties. Handling follow-ups for all complaints received via email and telephone. Ensuring all responses are adhere to company SLAs. Communicating with newly onboarded subcontractors Documenting all actions and updates accurately against subcontractors' profiles.What we're looking for: Previous experience in complaints handling. Strong interpersonal and relationship building skills. Ability to thrive in a fast-paced, high-pressure environment. Excellent organisational skills with the ability to manage multiple priorities. Competence in maintaining accurate and timely records. Ability to work independently while being an effective team player. Self-motivated with a proactive approach to workload management.What's in it for you? A supportive and collaborative team environment Opportunity to grow and develop your career Competitive salary and benefits package A role where your work genuinely makes a difference Full training & ongoing development Recognition & reward programmes Health & wellbeing perks (gym, cinema & more) Pension scheme Regular social & team events Next Steps: If you have the above skills and experience, then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Internal Sales Representative x 20 Birmingham C£30,000 p.a. + uncapped commission Do you enjoy converting enquiries into long-term business relationships? Are you confident managing a sales pipeline and guiding customers through the buying journey? Would you thrive in a high-performance sales environment with ongoing coaching and development? The Company: ER Recruitment are excited to be working with our client, an established and growing organisation with a strong reputation for customer service and employee development. Due to continued growth, they are looking to recruit several Internal Sales Executives to join their successful and expanding team. This is an excellent opportunity for ambitious individuals looking to develop a long-term career within sales, account management, and business development. Role & Responsibilities of the Internal Sales Executive Proactively contact prospective and existing customers to generate new business opportunities. Build strong customer relationships through outbound telephone activity and ongoing account management. Identify customer needs and recommend suitable products and services. Build rapport and guide customers through the sales process Follow up enquiries, quotations and sales opportunities to maximise conversions. Manage and maintain accurate customer records using CRM systems. Achieve individual and team sales targets and KPIs. Work collaboratively with internal departments to ensure excellent customer service. Develop long-term customer relationships to maximise repeat business and account growth. About You as the Internal Sales Executive: Previous experience within B2B sales, telesales, customer retention, account management, customer service or business development. Confident communicating with customers over the telephone. Strong relationship-building and influencing skills. Self-motivated, resilient and target driven. Commercially aware with a customer-focused approach. Organised with strong attention to detail. Comfortable using CRM systems and Microsoft Office. Additional Benefits: Uncapped commission structure. Comprehensive training and onboarding programme. Career progression opportunities. Supportive and collaborative team environment. Modern office environment. * Company benefits package. This opportunity could be suitable for candidates currently working as a Sales Executive, Telesales Executive, Internal Sales Executive, Business Development Executive, Account Manager, Customer Retention Executive, Customer Success Executive, Lead Generation Executive or Sales Consultant. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Customer Service Administrator Erdington, Birmingham Service Centre b24 8HZ Salary: £26,562pa 40 hrs pw Monday-Friday Job purpose: To assist customer service team leader with call taking activity and data entry, serving the community in partnership with the NHS Wheelchair Service. This role will report to the Customer Service Team Leader. Key Responsibilities: Answering the telephone in a busy call centre environment whilst obtaining and verifying information from the client and inputting onto computer system Inputting and retrieving data from the in-house bespoke database. Scheduling Technicians daily run. Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requests. Problem solving by clarifying issues, researching and exploring answers and alternative solutions. Escalating unresolved problems Adhering to Equal Opportunities and Dignity at Work as per the company policy Any other duties relating to the role as requested by your line manager or the Company. Skills and Qualifications: 1. Basic I.T. skills 2. Good communication skills 3. Accuracy at record keeping Training will be given. Additional skills/ experience Strong personable nature, team player, multi-tasking, customer focused, self-motivator and dependability. Confidentiality: While carrying out the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:30 - 5.00 Are you passionate about delivering world-class customer service while navigating the fast-paced world of logistics? We’re looking for an experienced Customer Service professional who can provide exceptional support to valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Being responsible for the order management, including placing orders and providing accurate pricing and quotes. Working closely with the external Sales team, international factories and supply chain contacts. We are seeking outstanding candidates who can demonstrate: Proven experience in Customer Service and sales order processing, with exceptional communication skills both verbally and written Someone who enjoys working in a fast paced environment, with a confident telephone manner, who enjoys building relationships both internally and with Clients. Fabulous organisational skills and someone who is detail-focused and able to juggle multiple international shipments and timelines. It’s a fabulous company and you will be rewarded with an excellent Benefits package including: 10% bonus potential, defined contribution pension plan – employer contribution 6%, 25 days holiday increasing to 27 after 5 years’ service, Holiday purchase plan – employees can buy up to an extra 5 days holiday after 12 months service. Health Cash Plan – standard benefits covered by the company but also opportunity to upgrade benefits at employee cost. Death in service benefit – x4 annual salary. There is potential for hybrid working after initial training period of minimum of 3 months. If you feel you have the relevant skills and experience and want to work for a well respected global market leader, please get in touch ASAP. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly

Advancing People - Multilingual Recruitment Specialists are now recruiting for a French Speaking Customer Service Advisor for their client based in St.Neots, Cambridgeshire. As a French Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the French speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner. Roles & Responsibilities: • Receive incoming calls, • Deliver high quality customer service, • Assist with new customer's enquiries, • Process orders received via the telephone, fax, e-mail or internet, • Be proactive in the area of Customer retention Person Specification: • Fluent in French & English, • Strong customer focus and professional approach, • Excellent communication skills, both oral and written, • Ability to work effectively as part of a team, • Good computer skills, • Positive "can do" attitude This is a full time permanent position offering an annual basic salary of upto £27,000 + attractive company benefits This is a remote / Work from home position. If successful you would need to commute to St.Neots Cambridge 3 time a week. Monday - Friday, 37.5 hours a week Apply now! Advancing People - Multilingual Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish or Nowegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Swedish or Norwegian and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Swedish or Norwegian and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Swedish and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Swedish and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

Rewards and Benefits on offer: • Working for a blue-chip company with a great team-based culture., • The role is only working Monday to Friday- no weekends!, • Home based position from day one!, • World class training and development opportunities The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Norwegian Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible. You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive. We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings. The Role you will be doing: • Handle inbound calls from consumers and distributors, • Address customer enquiries via telephone and email in Norwegian and English, • Providing quality advice and information to consumers and distributors., • Resolve queries and keep customers updated on the status of their enquiries., • Process inbound calls accurately and efficiently., • Make effective use of down time, by assisting colleagues with other tasks., • Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service., • Fulfil any other ad-hoc duties., • Working Monday - Friday either 8am - 4pm / 9am - 5pm About you: • Fluent in Norwegian and English, • You must have a customer service background, • You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied., • You will be a great team player and you will be motivated by helping solve customers’ problems.

TECHNICAL CUSTOMER SUPPORT SPECIALIST Salary: £30,000 Location: Northwich - hybrid Contract: Permanent Hours: Mon-Fri (08:00-17:00) or (08:30-17:30) This role is perfect for someone who thrives on helping others and enjoys the challenge of providing expert technical advice across a diverse product range. You will be at the heart of customer interactions, supporting both clients and internal teams with your knowledge of the products. Job Spec: • Provide comprehensive technical support through telephone and ticketing systems, ensuring all queries are addressed promptly and accurately., • Deliver hotline and ticket-based assistance directly to customers, offering first-level qualification of complaints and processing goodwill requests up to specified limits., • Advise customers on technical and commercial matters via phone calls and live chat platforms, ensuring clear communication and effective solutions., • Support customers in selecting products, cross-referencing alternatives, especially during product releases or phase-outs, and identifying cross-selling opportunities., • Assist with service inquiries related to repairs, modifications, or replacement parts by providing detailed information and quotations for standard services., • Perform application tests as required, documenting results thoroughly to ensure transparency and knowledge sharing within the team., • Train new sales employees and trainees on technical aspects of products, fostering a culture of learning and collaboration across departments., • Document all customer contact data and activities accurately, • Initiate corrective actions when documentation errors are identified, contributing to continuous improvement in processes., • Feed the internal knowledge base with expert insights gained from daily interactions, supporting ongoing development for yourself and your colleagues. Person Spec: • A postgraduate with a qualification in Electrical Engineering is essential, • Experience or knowledge of Electrical Engineering experience, • Proficiency in using SAP or similar CRM systems Apply today by clicking on the link - take the first step towards joining a supportive team where your expertise truly matters. Keywords: customer support, technical expertise, electrical engineering, collaborative environment, problem-solving, training opportunities, flexible working opportunities, knowledge sharing Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job: Mortgage Advisor Location: Remote (West Midlands) — with travel to the Shrewsbury office once or twice a month Basic Salary: up to£30,000 (depending on experience) OTE: £85,000- £90,000 Hours: 8:30am- 5:30pm Mon - Fri + every other Saturday, with a day on in the week in lieu We are seeking a Mortgage & Protection Adviser to provide exceptional levels of advice and customer service within one of our top AR's customer remortgage team. In addition to this you will also be responsible for dealing with leads from major employers in the region offering mortgage & protection advice as an employee benefit; this is a fantastic opportunity for the right individual to join their award-winning team! You will receive quality leads, dealing with existing clients that are due to remortgage or offered advice as part of their employee benefits package! You will be tasked with helping them with their mortgage, protection and home insurance requirements proving a 5-star service every step of the way. The successful candidate must be fully CeMAP qualified (or equivalent) and have experience in providing face-to-face, telephone and online client mortgage and protection advice. You will: • Process our existing clients remortgage, protection and home insurance requirements, • Be highly confident in providing protection advice to compliment the mortgage and maximise case size, • Be able to identify changes in client circumstances which could impact on protection shortfalls, • Have a minimum of 1 years face to face mortgage and protection experience, • Have a demonstrated track record of consistently achieving sales targets in the mortgage and protection sector, • Be able to provide quality advice on a face-to-face basis, via Teams and telephone, • Work in a consistent and compliant manner to FCA standards, • Have admin support to process client cases through to successful completion, • Be fully CeMAP qualified (or equivalent to offer mortgage & protection advice What you will get in return: • Opportunity for career development in an ambitious and growing company, • Quality appointments, • Flexible hybrid working, • Uncapped Bonus Structure, • OTE £85-90,000 with competitive salary and uncapped earning potential Benefits: • Access to MyStaff Shop benefits, • Reward structure includes shopping vouchers, • Full admin suppport from a dedicated team who support, chase, prepare, and pre-qualify customers, • Up to £1,200 in potential annual savings (likely from perks and rewards)

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Hungarian. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Hungarian based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 8am - 4pm The Person: • Fluent or Professional level Hungarian is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Turkish Speaking Inbound Customer Service Advisor Newcastle – Remote/Hybrid Full time Permanent £23,809 per annum J139464 Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Turkish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Turkish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday 9am – 5pm. The Person: • Fluent or Professional level Turkish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Swedish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Swedish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday either, 8am - 4pm / 9am - 5pm. The Person: • Fluent or Professional level Swedish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Heim is recruiting for a freelance phlebotomist specifically in Aberdeen, Inverness and the Highlands. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities. This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home). The role is suitable for an experienced Phlebotomist (at least six months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live. To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least six months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximize customer experience. At Heim, we value our staff and will offer successful candidates: • Flexibility and competitive pay rate, • Weekly pay, • Regular clinical and managerial supervision and support, • A programme of in-service training and exciting development opportunities, • Opportunity for service development and audit, • Agile working devices to support community and clinic based working, • Experience: Minimum 6 months phlebotomy experience, • DBS Disclosure of convictions (enhanced, child and adult), • Insurance: Personal professional indemnity insurance (evidence required), • References: 2 referees, at least one from your recent employment, • Driving License: Full driving license and access to own vehicle, • Language: Fluent English (required) Main Duties & Responsibilities Clinical duties: • To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support., • To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills., • To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection., • To document into the patient’s medical record of blood tests taken., • Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions., • To carry out your duties in accordance with company protocols and guidelines. Requirements: • Adhere to company policies and procedures at all times., • Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes., • Take reasonable steps to manage and promote a safe and healthy working environment., • Respect the confidentiality and privacy of patients and carers at all times., • Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager., • To function as an integral part of the phlebotomy team., • Attend relevant meetings as required., • Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality., • Maintain compliance with all relevant training and participate in development and appraisal., • This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.

Heim is recruiting for a freelance phlebotomist in Carlisle, Cumbria. You will be joining a group of existing phlebotomists, providing high-quality care to our clients and liaising with our Clinical Operations Team as required to report on activities. This role requires you to be able to travel and have your own car, as the vast majority of our appointments are delivered in the community (usually within the patient's home). The role is suitable for an experienced Phlebotomist (at least six months full-time) who wants to work flexibly. By joining Heim, you will have access to the best tools to support you as a freelance phlebotomist and the flexibility to work at hours and schedules that suit your “work life balance”. Heim's technology will let you communicate effectively and seamlessly with patients, log task completion, manage cancellations and seek support live. To be successful in this role, you will need to have a strong track record in providing excellent phlebotomy services for at least six months. Be part of the innovative service in home healthcare testing by joining Heim. You will be someone who is reliable, friendly, honest and able to maximize customer experience. At Heim, we value our staff and will offer successful candidates: • Flexibility and competitive pay rate, • Weekly pay, • Regular clinical and managerial supervision and support, • A programme of in-service training and exciting development opportunities, • Opportunity for service development and audit, • Agile working devices to support community and clinic based working, • Experience: Minimum 6 months phlebotomy experience, • DBS Disclosure of convictions (enhanced, child and adult), • Insurance: Personal professional indemnity insurance (evidence required), • References: 2 referees, at least one from your recent employment, • Driving License: Full driving license and access to own vehicle, • Language: Fluent English (required) Main Duties & Responsibilities Clinical duties: • To carry out blood tests requested and booked domiciliary visits, as a lone practitioner with telephone and mobile app support., • To seek advice and support from a more senior/experienced colleague / Heim Clinical team for matters outside the sphere of responsibility, knowledge, or skills., • To ensure that domiciliary blood samples are posted or brought to the hub in time for the courier collection., • To document into the patient’s medical record of blood tests taken., • Report to the Heim Clinical team and seek advice on specific risks that are identified, e.g. unsafe environmental conditions., • To carry out your duties in accordance with company protocols and guidelines. Requirements: • Adhere to company policies and procedures at all times., • Be comfortable working with a digital mobile tool to coordinate job assignments and record patient notes., • Take reasonable steps to manage and promote a safe and healthy working environment., • Respect the confidentiality and privacy of patients and carers at all times., • Maintain a constant awareness of health, welfare, and safety issues affecting colleagues, patients, relatives, and self and report incidents or near-miss events to the Clinical Operations Manager., • To function as an integral part of the phlebotomy team., • Attend relevant meetings as required., • Have working knowledge and an understanding of relevant legislations/policies e.g. Equal Opportunities, Health and safety and confidentiality., • Maintain compliance with all relevant training and participate in development and appraisal., • This is not an exhaustive list of duties, and the post holder may be required to undertake any other duties as required, to meet the needs of the service, so long as they do not exceed the level of responsibility expected for this grade.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍UK Remote | 💰£28,050 - £34,000 + | ✨ ⭐Our Vulnerability, Inclusion, Accessibility & Bereavement team We’re looking for people with strong Vulnerable Customer experience to join our amazing 'Life Events' team. Who will be offering support to third parties and next of kin, handling the bereavements of Monzo customers and supporting those looking to set up formal or informal third party access. We are looking for a person with previous experience in Bereavements processes in financial services, with excellent communication skills to support people going through grief, and an ability to work with people of all levels and backgrounds. This can often be an emotionally challenging role, and you will need to show flexibility, resilience, and empathy in order to meet the needs of our customers. 🔑You’ll play a key role as you; • Communicate directly with next of kin and third parties following the disclosure of a bereavement, disclosure of a terminal illness, via email, chat and calls., • Manage bereavements and third party access cases; Taking ownership by supporting our customers with formal and informal third party access such as Power of Attorney., • Support our customers who are currently in custody/incarcerated., • Deal with internal escalations and work closely with other domains in customer operations., • Communicate with the leadership team to share opportunities, identify risks and concerns and provide feedback that aims to proactively improve the support we offer to our customers., • Meet targets while receiving and providing continuous feedback. 🤩 We’d love to hear from you if; • You have previous experience supporting customers dealing with grief. Bereavements or major/significant life events experience is essential., • You should be able to demonstrate a strong track record of working with vulnerable customers or possess a robust understanding of bereavement support within the financial sector., • You have experience in managing probate-related disclosures and enquiries, • You’re an excellent communicator talking on the telephone The ability to take and make calls is an essential requirement for this role. 🙌What’s in it for you 💰£28,050 - £34,000 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey has 3 key steps • Application question review, • A 30 minute call with our recruiter, • A Role Specific Interview with two of our Team Managers (1 hour) Our average process takes around 2 weeks but we will always work around your availability. 🧭 Logistics This role will be fully remote in the UK (You must be permanently based in the UK for this role). The start date for this role will be Monday 10th November 2025. Training will be Monday to Friday 09:00-17:30 for 10 weeks and this will be carried out remotely (please note that holidays and appointments are not allowed during the first 5 weeks) Shifts will be Monday to Friday between 8am - 8pm inc bank holidays (37.5 hours) #LI-REMOTE/CB Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location Winchester with hybrid home working Hours 37.5 hours per week, Monday to Friday 09.00 - 17.30 Basis Permanent Salary £30,000 per annum with OTE £35,000 - £38,000 + enhanced benefits package About us We are Pegasus Homes, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living. Our developments are beautifully designed, offering stunning community living for the over sixties. We have created an exciting new opportunity for a Sales & Lettings Progressor to join our fantastic Sales & Lettings team. About our role While our long-term goal is to transition to Build-to-Rent (BtR), we currently have over 200 homes available for purchase, which require the support of our dedicated Sales Progression Team, who play a vital role in driving the pipeline from initial reservation through to legal completion within set timelines. They are essential to the Sales & Lettings department, not only in working together to help hit our targets, but also collaborating with the treasury team to meet critical deadlines. Reporting to the Sales Operations Manager, you’ll be joining a small, highly motivated team that is an integral part of the Sales & Lettings department. Key responsibilities will include Sales • Through your research & with estate agents, establish a 4-6 week selling price for our customer's property, • Make introductions with our customers' estate agents, • Ensure that our customer's estate agent is aware of the conditions of sale and any discounts or incentives offered, and the target exchange/completion dates agreed by both parties, • Maintain regular and routine contact with estate agents to obtain progress updates regarding the status of our customers' property, including the number of viewings, feedback, price reductions or offers, • Liaise with our own solicitors to ensure all enquiries are responded to in a timely manner, • Attend weekly sales progression meetings with the regional customer teams, providing the most up-to-date information regarding the status of reservations and what actions are required to stimulate the pipeline, • Work in close partnership with our regional customer sales teams to ensure all sales are moving through the pipeline in agreed timescales, • Over time, visit each site within the portfolio to enhance knowledge and give better customer service Lettings • Set up new Tenancy agreements upon receipt of a reservation from the sales team, • Producing Tenancy Agreements based on the terms of the reservation, • Register customer deposits, • Conduct referencing on our prospective Tenants, • Apply for and manage credit checks for our prospective Tenants, • Ensuring all Tenancies are compliant with legislation (Right to Rent Checks, Deposit Certificates etc. Additional Information • Hybrid role with weekly attendance at our Winchester office or our sites as and when required, • You must be comfortable working in a target-driven environment with the ability to work independently., • The role involves making a high number of telephone calls, it is essential to be self-motivated with an excellent telephone manner About you You will have a positive, ‘can do’ approach and be a team player, whilst also being self-motivated to work independently with an ability to build strong, immediate rapport with external professionals and internal stakeholders. Experience • Experience of property sales progression is desirable but not essential, • Knowledge of the home buying and selling process in England, Wales and Scotland would be considered an advantage, but not essential., • Understanding of the new homes sales process would also be advantageous Skills & Knowledge • Excellent IT skills - knowledge of Google Workspace is preferred, or an aptitude and willingness to embrace new technology, • Experience of Salesforce CRM is advantageous but not essential, • Highly developed negotiation and influencing skills, • Organised, efficient and a natural multitasker, • Able to build rapport whilst also having assertive conversations when required, • Good levels of spelling, punctuation and grammar, • ARLA / Property Mark qualification is desirable but not essential Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities What happens next Although we embrace technology to support our recruitment process we value a human touch so a member of our hiring team will carefully consider your application. If your profile demonstrates the skills and experience we are looking for we'll invite you to join us for a telephone screening providing you with an opportunity to discuss your profile in more detail, and for us to provide you with a more in-depth overview of the role you have applied for as well as answer any questions you have. From there the process will be role specific, but will include an in-person stage and could include a short online assessment. Rest assured we'll keep you updated through the process and if at any stage you require any additional support, or have any questions please don't hesitate to contact us. If you have the skills and experience we are looking for we'd love to hear from you! As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. As an equal opportunities employer, Pegasus Homes welcomes applications from all sectors of the community. In line with UK Immigration and Employment Law, only applicants eligible to live and work in the UK need apply.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role This role is ideal if you are looking to build a career with a company that has track record of success and excellent corporate culture grounded in our values – Do the Right Thing, Employee Success, Customer Success and Speed. If you are driven to provide an excellent customer experience and work with software, this job is for you! \n What You'll Do • Advise end users on best practices when using Veeva’s applications, • Identify and resolve client issues associated with Veeva’s applications, • Build strong and professional relationships with all users of Veeva’s applications, • Provide recommendations/feedback on client service improvements and product development, • Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers, • Maintain accurate records of all email/telephone/chat correspondence related to the role Requirements • 1+ years relevant experience in a customer service role, • Effective communication, organizational, and time management skills, • Professional telephone manner, • Demonstrated competence in standard computer packages (Word, Excel, PowerPoint), • Excellent verbal and written communication skills in English and secondary European language will be required., • Ability to quickly understand client requirements and needs and articulate potential solutions Perks & Benefits • Allocations for continuous learning & development, • Private Health Insurance \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Company Benefits: • The opportunity to work with an award-winning team who are at the pinnacle of their industry, • Incredibly friendly team working environment, • Training and Development opportunities, • Easily Accessible offices., • Great progression opportunities! The Company You’ll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in Spanish. The company are ideally situated just south of Newcastle City Centre, and have excellent links to public transport; however, you do not have to live local as this role is remote/Hybrid however, you must live within a reasonable distance to travel to the office. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals. The Role You’ll Be Doing: • Taking inbound customer service calls., • Handling a range of administration tasks., • Delivering a great customer experience for Spanish based customers both via email and on the telephone, • First contact resolution of customers and client’s queries, requests, orders and complaints, • Provide support to the team., • The role will be working Monday to Friday on a twilight shift 4pm - 12am. The Person: • Fluent or Professional level Spanish is essential, • Previous experience customer service experience., • Positive and motivated attitude to work, • Desire to succeed and develop, • Customer focused and attentive

Job: Mortgage Advisor Location: Hybrid - 3 days per week in the Wolverhampton or Telford branch Basic Salary: up to£30,000 (depending on experience) OTE: £85,000- £90,000 Hours: 8:30am- 5:30pm Mon - Fri + every other Saturday, with a day on in the week in lieu An exciting opportunity has arisen for an experienced Mortgage Advisor to join a leading estate agency in Wolverhampton or Telford. This is a fantastic opportunity for the right individual to join award-winning team! The successful candidate must be fully CeMAP qualified (or equivalent) and have experience in providing face-to-face, telephone and online client mortgage and protection advice. Key Responsibilities: • Provide expert mortgage and protection advice to clients referred by the agency's three busy offices., • Growing the business alongside (the owners) to expand to multiple advisors and lead providers., • Build strong relationships with estate agency staff and clients to maximise lead conversion., • Manage the end-to-end mortgage process, ensuring excellent customer service and compliance., • Work closely with the business owners to contribute to the growth and strategy of the company. What We’re Looking For: • Fully qualified Mortgage Advisor (CeMAP or equivalent)., • A proven track record in mortgage sales and delivering exceptional client outcomes., • Strong interpersonal and relationship-building skills., • A self-motivated person with the ability to work independently and contribute to the wider business. Benefits: • Access to MyStaff Shop benefits, • Reward structure includes shopping vouchers, • Full admin suppport from a dedicated team who support, chase, prepare, and pre-qualify customers, • Up to £1,200 in potential annual savings (likely from perks and rewards)

Inside Sales - Automotive Aftermarket Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. Work from home position - Scotland - ideal locations include Edinburgh, Aberdeen, Inverness, Dundee, Stirling, Falkirk, Perth Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment What you'll need: • A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks in Scotland., • Previous success in a sales role, with a drive and tenacity to grow new business., • The ability to thrive independently, while remaining a valuable member of the team., • Ideally, exposure to working in a remote / home-based role., • A confident and professional telephone manner, with the ability to build relationships in this way. What you'll be doing • Achieve monthly sales targets., • Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data., • Manage your sales pipeline independently, acquiring new customers and processing assigned leads., • Work with national distributors to support the sales process and provide product training where necessary., • Collaborate with the UK sales team and Sales Director to share insights and opportunities., • When required attend in-person meetings, events and exhibitions. Apply now If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now for the Inside Sales Representative opportunity! Send your CV in English to Kayleigh Bradley or call for a confidential chat on +. Inside Sales Representative - Automotive Aftermarket - job ref 4292KB Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you.

The Company A successful business whose product is as great as their customer service! Based in Aylesbury, but offering hybrid working, we have a great opportunity for an enthusiastic customer service specialist to join them on a full time, permanent basis. Offering hybrid working with one day per week in the office (Wednesday) if local, or fully remote if further away. Ideally looking to start on 13 May 2025. The Role You will be the first point of contact for all incoming enquiries on the phone and via email. Providing an answer at first touch or escalating if needed, all whilst delivering the highest level of service ensuring the brand reputation is upheld. • Answer calls within set SLA's., • Handle all retention & renewal calls, both inbound and outbound, to ensure optimal rate of retained and renewed policies., • Outbound calling including but not limited to; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications., • Objection handling including but not limited to; policy cancellations, premium increases, claims decisions., • Deal with enquiries on phone and email, including renewals and claim enquiries., • Update customer details online., • Ensure enquiries are dealt with in set SLA's. About You We are looking for customer focussed individuals who are passionate about the customer experience. • Customer retentions OR sales experience - essential., • Excellent telephone manner., • Able to manage multiple enquiries., • Can think on your feet and problem solve., • Able to listen and negotiate to provide a solution., • Have empathy when dealing with difficult calls. Other • Mon - Fri, 36 hours per week on a shift pattern between 9am - 6pm., • £23,700 - £25,000 basic salary plus realistic OTE of £30k., • Generous benefits package.

Join a very fast-growing internet marketing business as a Sales Executive, working remotely from home from anywhere in the UK. They operate comparison websites in the legal and home-moving sectors, and have enjoyed 15X growth over the past 9 years, making them the market-leaders. You will work within a small but highly motivated team in a busy but fun environment. They are a small internet-based business so you will not simply be a “number” in a large organisation! THE JOB: You will be involved in business-to-business telemarketing: • Making both cold and warm leads;, • Managing customers in order to maximise the value of each account;, • Taking inbound phone enquiries from your prospect portfolio;, • Providing consistently excellent customer-service;, • Being accountable for hitting monthly sales KPIs & call volumes The hours are full-time, Monday to Friday, and regular business hours. No weekends or evenings. KEY SKILLS & EXPERIENCE: • Proven track record in outbound telephone sales;, • Business to business (B2B) telesales experience is highly desirable;, • Ability to approach and pitch to new prospects;, • Can respond quickly and overcome objections; SALARY & BENEFITS:, • £25,000 base salary + uncapped bonus, • Achievable OTE of £60k per annum, • One-off incentives, benefits and competitions, • 23 days holiday + birthday + public holidays, • 1 day of additional holiday earned per year of service (Up to 28 days), • Private Health Insurance If you’re interested in this role and feel that you have the right attributes to be a success, then please send your CV ASAP! Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

Job title: Customer Service advisor Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ Hours: 42.5 hours a week Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story. **Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies. **Great career development opportunities – grow with us. Role Overview: First point of contact for customers and colleagues visiting the Bodyshop. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers. Key Responsibilities: • Responsible for the reception area, including greeting customers and providing a positive and welcoming experience., • Deliver exceptional customer service., • Co-ordinate and manage the logistics of a collection/delivery service based on a large fleet of courtesy cars., • Liaise with the workshop to determine vehicle completion times and delays, relaying any special instructions from the customer with regards to deadlines., • Regularly update the customer with progress on their repair., • Carry out visual inspections of courtesy or customer vehicles to identify any accidental damage caused to avoid uninsured loss damage costs., • Process payments and issue invoices., • Supporting with handling complaints in line with Company policy., • Adhere to all company policies, procedures, and service level agreements., • Knowledge and compliance with Health and Safety regulations. Skills and experience: • Strong attention to detail., • Ability to deal professionally with the issues that arise., • Excellent communication skills in all areas, including by telephone, email and in face-to-face situations., • Computer literate., • Ability to understand, implement and review complex processes., • Proactive., • Ability to organise time and resources., • Good time management and prioritisation skills., • Handling confidential information. Benefits • 33 days holiday (including bank holidays), • Personal health cash plan – claim back the cost of things like dentist and optical check ups, • Enhanced maternity / paternity / adoption / shared parental pay, • Monthly and Annual Bonus schemes, • Life assurance: three times basic salary, • Free breakfasts and fruit, • Birthday surprise for everybody! What you can expect from us At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you. A bit about us Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide. We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners. Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers: Purpose: Make someone's bad day better Values: • Make it happen – Be accountable. Take the initiative, work fast, and do a great job., • Strive for better – Be bold. Challenge the norm – make small improvements often., • Win together – Be a team-player. Win together, learn together, respect each other.

We are recruiting a remote working, Multi-lingual Customer Support Coordinator,fluent in Italian, German & English. Our client is a market leader within the music industry. Paying a salary of £30,000 to £32,000 the London Headquarters is growing rapidly and requires candidates seeking a temporary, full time Customer Service Advisor role. The role is fully remote but does require occasional visits to their central London offices. The business creates and innovates products and services for DJ’s, Musicians, Clubs and the music community. This is a fabulous opportunity for candidates with an interest in music and DJ's to join a prestigious international organisation. Fluency in Italian, and German is essential. Within the Customer Support team, the Multi-lingual Customer Support Coordinator will help resolve client queries/issues in relation to products and ecommerce sales received either by telephone, email or other channels. Duties & Responsibilities: • Handle incoming customer enquiries in relation to products or ecommerce sales, • Responsible for assigned customer service tickets, • Following the internal procedure for customer service operations and meeting its service level goals, • Where necessary liaise with other internal departments and third-party service providers, • Identify customer queries which require a high level of technical expertise, • Initiate the process for ecommerce returns Skills & Experience : • Multi-lingual, fluent in Italian, German & English, • Experience using Zendesk or other relevant customer service systems, • Technical customer service experience is essential, • Proficient in all Microsoft Office packages, • Knowledge or interest in DJing and music would be an advantage, • Additional languages would be an advantage Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities. Anne Jagger Recruitment Ltd is an employment agency and employment business. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role. If you do not hear back from Anne Jagger Recruitment within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Veeva’s European Business Consulting Group is a priority growth area for Veeva. It offers a differentiated consulting service in Life Sciences with a compelling value proposition - building on Veeva’s position as the digital partner of choice for 85% of the top 20 Pharmaceutical companies. As a Consultant, you will manage workstreams on consulting projects for Veeva customers – planning, organizing, and tracking all aspects of delivery in that workstream. You will analyze complex problems, build insightful solutions, and develop close working relationships with customers (through face-to-face discussions, workshops, email, etc.) to deliver demonstrable, sustainable value at the forefront of digital and commercial innovation. Opportunities are available across Europe for this role as this is a remote position. There is no work location requirement if a candidate is in proximity to an airport and able to meet travel requirements. Qualified candidates must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK-based candidates). \n What You’ll Do • Lead a workstream(s) in a project engagement: planning, organizing, and managing all aspects of delivery, including scope, quality, resources, risk, and timelines, • Be responsible for the end-to-end design, build, and delivery of deliverables that meet specific project goals and objectives, • Identify and proactively solve problems faced by the client, • Be a primary client contact for operational project questions, developing the relationship through face-to-face discussions, workshops, telephone and email contact, • Manage the work and priorities of Associate Consultants in your workstream, • Support and mentor Associates in developing skills and professional capabilities, • Build trusted relationships with client stakeholders, • Bring to your clients a good level of Industry/ market/ functional insight, • Input into business development opportunities and proposals, • Help develop and disseminate thought leadership Requirements • Bachelor's degree and excellent academic record, • 2+ years of consulting experience, • Experience in Life Sciences, particularly in the Commercial and Medical area, • Good understanding of Commercial, with deeper expertise in two or more of the following areas: multi-channel strategy and optimization, product launch, go-to-market strategy, commercial model design, key account planning and management, segmentation and targeting, insight and analytics and brand strategy, • Good understanding of commercial/marketing technology and, ideally, Veeva's platforms and solutions and how business consulting offerings can both leverage and support these, • Good understanding of the business capabilities and drivers underpinning digital technology in Health and life sciences and the market forces and trends driving industry changes in Health & Life Sciences, • Proven analytical skills, able to quantitatively and qualitatively assess problems and communicate responses across a range of issues, • A problem-solving mindset: anticipating issues early, analyzing and proactively finding solutions, • Demonstrated leadership of others in the delivery of complex deliverables, • Highly effective project management skills, • Skilled in facilitating collaboration amongst team members, • Able to work effectively with people at all levels in an organization and quickly establish credibility, • Have a strong personal impact and ability to influence and persuade a range of stakeholders, • An effective communicator verbally and written, in English and in the local office language Nice to Have • Experience with digital technologies – channels, analytics tools, emerging technology, • Experience working with SaaS solutions, • Understanding/experience of AI and its applications in sales and marketing, • Fluency in multiple European languages Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #RemoteUK BCCommStrategy Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.