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Vehicle Hire Booking Agent \n Birmingham Business Park (B37) \n Up to £25k plus £200 bonus per month \n Monday – Friday between 8am – 8pm \n 1 x Saturday per month 9-5pm (paid at overtime or can have a day off in the week) \n \n Southam Selections are currently working with an Accident Management company who specialise \n in providing mobility solutions to insurers, brokers and fleet providers. They are looking to take on \n a Hire Booking Agent who can deal with all aspects of vehicle hire bookings. \n You will be working in a modern office environment and a team of 12 others who all help and \n support each other within the role. You will be passionate about customer service and going the \n extra mile for your clients \n \n Key Responsibilities: \n\n • Manage vehicle hire and repair bookings, online or via telephone.\n, • Record customer information, including taking payments.\n, • Liaise with customers and suppliers, resolving queries and providing progress updates.\n, • Arrange delivery and collection of hire vehicles.\n, • Represent the business and our panel of suppliers in a professional, courteous, and efficient manner.\n\n \n Skills and Qualifications: \n\n • Experience working in vehicle hire / rental are desirable\n, • Excellent communication skills\n, • Strong customer service skills\n, • Self-motivated and able to work in a fast-paced environment.\n, • Team player with excellent interpersonal skills\n, • Experience working in car rental or vehicle repair is desirable but not essential (full training will be provided)\n, • Flexibility in working hours, with shift patterns available, including some Saturdays (35 hours a week)\n

Are you a confident communicator who enjoys building relationships and creating opportunities? Are you looking for a role where your personality and customer service skills can really make a difference? \n \n Our client, a successful and growing business based in Shirley, Solihull, is looking to recruit a Sales Ambassador to join their friendly team on a temp-to-perm basis. \n \n This is an excellent opportunity for someone looking to develop a long-term career in sales, with full training and ongoing support provided. \n \n The Role \n \n Working as part of a busy customer engagement team, you will be responsible for contacting existing customers to build relationships, understand their current needs and arrange appointments for the sales team. \n \n This is NOT a cold-calling role. You will be speaking with an established customer base, identifying opportunities through internal systems and delivering an excellent customer experience. \n \n Your responsibilities will include: \n \n Contacting existing customers by telephone. \n Building rapport and developing strong customer relationships. \n Identifying potential sales opportunities through internal information and customer conversations. \n Understanding customer requirements and matching them with suitable solutions. \n Booking appointments for the sales team. \n Updating customer records accurately using internal systems. \n Working towards individual and team performance targets. \n Delivering a professional and positive customer experience on every call. \n About You \n \n The ideal candidate will have: \n \n Previous experience in customer service, sales, telesales, account management or a similar customer-facing role. \n Excellent communication and listening skills. \n Confidence speaking to customers over the telephone. \n A positive, enthusiastic and professional approach. \n Strong administration and IT skills. \n The ability to build trust and develop lasting customer relationships. \n Excellent organisation and attention to detail. \n A desire to develop a successful career in sales. \n \n What's on Offer \n Immediate start available. \n Temp-to-perm opportunity. \n OTE of £28,000–£29,000. \n Full training and ongoing coaching. \n Genuine career progression opportunities. \n Friendly, supportive working environment. \n Monday to Friday working. \n Weekly pay via Elite \n Pension \n Free parking \n Free Tea and Coffee \n 20 days holiday plus bank holiday pro rata \n \n If you're motivated, personable and enjoy speaking with customers, we'd love to hear from you. \n \n If your application is successful, we aim to contact you within 24 hours. As part of our registration process, you will be required to complete an application form, provide proof of your right to work in the UK and provide a selfie for our secure candidate database. \n \n If you have not heard from us within 24 hours, unfortunately your application has not been successful on this occasion. We thank you for your interest and encourage you to apply for future opportunities with Elite Personnel.

Job Title: ReceptionistHours: Full Time, 37 hours Monday to Thursday 9:00am - 5:30pm, Friday 9:00am -5:00pm (1 hour lunch)Location: Solihull, Office BasedSalary: £24,665 per annumBenefits: 25 days annual leave plus bank holidays, pension scheme, death in service, birthday off, healthcare plan, Holiday buy and sell scheme (up to 4 days per annum) We are recruiting exclusively on behalf of our client, a well-established and professional organisation based in Solihull. An exciting opportunity has arisen for a Receptionist to join their friendly and supportive team. This is a fantastic opportunity for an organised and personable individual who enjoys being the first point of contact for clients, visitors and colleagues, whilst providing essential administrative support within a busy office environment. The successful candidate will be professional, approachable and proactive, with excellent communication skills and a positive, can-do attitude. This role would suit someone who takes pride in delivering outstanding customer service and enjoys working as part of a supportive team.Duties include\n\n • Welcoming clients and visitors and ensuring a professional and friendly reception experience\n, • Answering, screening and directing incoming telephone calls efficiently and professionally\n, • Managing a busy reception desk and responding to general enquiries\n, • Booking and coordinating meeting rooms\n, • Ensuring meeting rooms remain presentable and ready for use\n, • Photocopying, scanning and printing a variety of documents\n, • Ordering and maintaining stationery supplies\n, • Liaising with colleagues across different departments and external contacts\n, • Providing general administrative support to the wider team\nSkills and experience required\n\n, • Previous experience within a Receptionist, Front of House or Customer Service role is essential\n, • Professional and friendly manner with a confident telephone presence\n, • Excellent communication and interpersonal skills\n, • Strong organisational skills and attention to detail\n, • Ability to work independently whilst also contributing effectively as part of a team\n, • Proactive approach with excellent problem-solving skills\n, • Competent IT skills, including Microsoft Office\n Apply now or contact Tirebuck Recruitment for further information. If successful, one of our consultants will be in touch for a confidential discussion about your experience and suitability for the role. Please check your spam folder for missed communications and ensure your contact details are up to date.

REED are recruiting on behalf of a successful and growing business based in Aldridge. Renowned for delivering high-quality products and exceptional customer service, our client works with a wide range of trade and commercial customers across the UK. \n Due to continued growth, an exciting opportunity has arisen for a Customer Service Coordinator to join their friendly and supportive team. \n The Role \n As a Customer Service Coordinator, you will be the first point of contact for customers, ensuring an outstanding customer experience from initial enquiry through to order completion. This is a varied role combining customer service, order administration, showroom support and sales coordination. \n Key Responsibilities \n\n • Managing customer enquiries via telephone, email and online channels.\n, • Processing customer orders accurately and efficiently.\n, • Providing product information, pricing and order updates.\n, • Building strong relationships with trade and commercial customers.\n, • Following up quotations and customer enquiries.\n, • Maintaining accurate customer records and updating internal systems.\n, • Coordinating with purchasing, operations and product teams to ensure smooth order fulfilment.\n, • Welcoming customers to the showroom and conducting showroom tours, showcasing products and collections.\n, • Assisting customers with product selections and recommendations.\n, • Representing the business at industry exhibitions and trade shows.\n, • Supporting the wider team with administrative and customer service activities.\n, • Ensuring all customer interactions reflect the company's commitment to quality and service excellence.\n\n About You \n We are looking for someone who is: \n\n • Friendly, professional and confident when communicating with customers.\n, • Passionate about delivering exceptional customer service.\n, • Highly organised with excellent attention to detail.\n, • Comfortable interacting with customers both in person and over the phone.\n, • Proficient in Microsoft Office applications.\n, • A proactive team player with a positive attitude.\n, • Able to prioritise workloads and work effectively in a fast-paced environment.\n, • Experienced within customer service, customer coordination, sales support or sales administration.\n, • Experience using CRM or ERP systems would be advantageous but is not essential.\n, • Willing to attend trade shows and occasional industry events as required.\n\n Benefits \n\n • 28 days annual leave, including bank holidays.\n, • Company pension scheme.\n, • Free on-site parking.\n, • Full training and ongoing development opportunities.\n, • Supportive and collaborative working environment.\n, • Excellent long-term career prospects with a growing business.\n

The Role \n We are looking for an experienced and proactive Credit Controller to join a busy finance team based in Birmingham. This is a key role within the business, responsible for managing the full credit control function and ensuring the timely collection of outstanding debt across a varied ledger. \n You will be a confident communicator who is comfortable building relationships with clients while maintaining firm control over outstanding balances. You will bring a methodical approach to your work, a strong eye for detail, and the ability to manage a high-volume workload without losing sight of the bigger picture. \n Please note: This role is exclusively recruited for via Consula. Applications made outside of Consula will not be considered and cannot progress. To apply, you must submit your application through the Consula platform \n \n Key Responsibilities \n · Manage a busy ledger, proactively chasing outstanding invoices by telephone, email, and letter in line with agreed credit terms. \n · Build and maintain strong relationships with clients, resolving payment queries and disputes efficiently and professionally. \n · Monitor debtor accounts and escalate overdue balances in line with company policy. \n · Allocate cash receipts accurately and reconcile accounts on a regular basis. \n · Prepare aged debtor reports and present updates to the finance team and senior management. \n · Liaise with internal teams including sales, operations, and customer service to resolve billing queries and disputes. \n · Assess the creditworthiness of new and existing customers, recommending credit limits where appropriate. \n · Support the wider finance team with month-end processes and reporting as required. \n \n What We Are Looking For \n · Proven experience in a Credit Control role, with a track record of successfully reducing debtor days and managing a high-volume ledger. \n · Strong communication skills — you are confident on the telephone and in writing, and can handle difficult conversations professionally and calmly. \n · Highly organised, with the ability to prioritise a busy workload and meet deadlines consistently. \n · Proficient in accounting software and Microsoft Excel. \n · A team player who is also capable of working independently and using their own initiative. \n · London-based or able to commute to London regularly. \n \n What's On Offer \n · Salary of £40,000 – £50,000 depending on experience. \n · Hybrid working with flexibility built in. \n · A stable, permanent role within a well-established business. \n · Supportive finance team with real opportunities to develop your career. \n · Competitive benefits package including pension and holiday allowance. \n \n How to Apply \n This role is exclusively recruited for via Consula. Applications made outside of Consula will not be considered and cannot progress. \n Applying is simple: \n 1. Head to Consula. com and create your free account — it only takes a few minutes. \n 1. Upload your CV and complete your professional profile. \n 1. Our AI will match you directly with the hiring organisation based on your skills and experience. \n 1. If you are a strong match, you will be connected directly — no agency, no middleman, no waiting around. \n Shortlisted candidates will be contacted within five working days.

Customer Service Administrator \n Erdington, Birmingham Service Centre b24 8HZ \n Salary: £26,562pa \n 40 hrs pw Monday-Friday \n Job purpose: \n To assist customer service team leader with call taking activity and data entry, serving the community in partnership with the NHS Wheelchair Service. This role will report to the Customer Service Team Leader. \n Key Responsibilities: \n\n • Answering the telephone in a busy call centre environment whilst obtaining and verifying information from the client and inputting onto computer system\n, • Inputting and retrieving data from the in-house bespoke database.\n, • Scheduling Technicians daily run.\n, • Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requests.\n, • Problem solving by clarifying issues, researching and exploring answers and alternative solutions.\n, • Escalating unresolved problems\n, • Adhering to Equal Opportunities and Dignity at Work as per the company policy\n, • Any other duties relating to the role as requested by your line manager or the Company.\n\n Skills and Qualifications: \n\n • Basic I.T. skills\n, • Good communication skills\n, • Accuracy at record keeping\n\n Training will be given. \n Additional skills/ experience \n Strong personable nature, team player, multi-tasking, customer focused, self-motivator and dependability. \n Confidentiality: \n While carrying out the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. \n Service user/other agency/public engagement and involvement: \n Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. \n \n INDLS \n Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.

Overview \n Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. \n Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers. We are passionate about what we do and therefore looking for people who can provide excellent customer service, have a high level of attention to detail; but most of all, a passion for our business and provide the best customer experience possible. \n About the role \n Our call handlers are responsible for answering incoming telephone queries form a wide variety of callers such as clients, IFAs (Independent Financial Advisors), investors and other financial institutions. You will accept account servicing questions on the phone and action the appropriate response, whether to request investigations, give portfolio valuations or update customer account details. \n Within this role you will gain understanding of the processes and procedures across many different areas of the business and be able to exhibit understanding of the different investment products we work with, such as ISAs, Unit Trusts, Investment Trusts and OEICs. \n We provide a comprehensive training course, which can last up to 12 weeks, and is a mix of classroom-based and on the phone training. This will provide you with all the support & learning you need to be able to excel in this role. \n The Ideal Candidate \n The ideal candidate \n\n • Customer services experience, either face to face or over the phone\n, • Excellent customer service skills, including the ability to learn how to respond to complex customer queries\n, • Organised and able to work on own initiative when required\n, • Basic computer skills\n, • Empathy towards our clients’ needs\n, • A keenness to make a career in the financial services industry\n\n We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring diversity of perspective to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. \n All offers of employment at SS&C are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.

Appointment Setter- Hybrid RoleBased- SolihullHours- 25 hours per week Salary- £12.71 with bonus incentives for over achieving Temp-PermAbout the role:Our client is looking for a motivated and customer-focused Outbound Appointment Setter to join the team. In this role, you'll contact warm leads who have previously expressed an interest in hearing care, building rapport with customers, understanding their needs, and booking appointments for free hearing assessments.Key Responsibilities\n\n • Contact warm leads by telephone to discuss their hearing care enquiries.\n, • Build trust and rapport quickly to create positive customer experiences.\n, • Identify customer needs through effective questioning and active listening.\n, • Confidently overcome objections and encourage customers to book a free hearing assessment.\n, • Accurately record all customer interactions using CRM systems.\n, • Meet agreed productivity, quality and compliance standards.\n, • Deliver professional, empathetic customer service on every call.\n, • Manage your workload effectively while working independently from home.\nPerformance Expectations\n\n, • Make around 40-50 quality outbound calls per hour.\n, • Book an average of 2 appointments per hour.\n, • Maintain excellent customer service standards and accurate CRM records.\n, • Consistently achieve agreed productivity, quality and attendance targets.\nDesirable Experience\n\n, • Previous experience working from home.\n, • Appointment-setting experience.\n, • Contact centre experience within a performance-driven environment.\n, • Experience speaking with older customers or working within a healthcare setting.\nAbout You\n\n, • Resilient and motivated, even when faced with rejection.\n, • Comfortable working in a target-focused environment.\n, • Empathetic, patient and professional, particularly when speaking with older customers.\n, • Calm under pressure and open to feedback and coaching.\n, • Accountable for their own performance and committed to continuous improvement.\n

Business Development Manager \n Bridging Finance \n Midlands \n We are pleased to be working with a well established lender of Short Term property finance. \n The business is built on providing an exceptional customer service working closely with financial intermediaries and property professionals throughout the UK. \n Your key role will be to promote and increase awareness of the products and ensure an exceptional customer service to clients. \n We are looking for a candidate who can cover Midlands. \n Responsibilities: \n\n • Identify and developing relationships with financial intermediaries, property investors and property developers throughout the UK\n, • Developing new business, identifying and optimising funding opportunities through our established large database of financial intermediaries and Property investors\n, • Managing relationships ensuring an exceptional customer service at all times\n, • Full management of a funding application from application to completion\n, • Ensuring award winning service levels are maintained\n\n Skills and Experience \n\n • Minimum of 2 years sales experience within a secured lending or residential mortgage market\n, • Knowledge of the bridging finance market\n, • Strong communication and presentation skills\n, • Professional telephone manner\n, • A passion for property\n, • Proven Experience of working with and managing client and broker relationships\n

Complaints Coordinator - Birmingham £26,000 - £27,000 annual salary Excellent opportunity to develop your career Previous candidates have been promoted within this award-winning business 24 days holiday + additional day off for your birthday + healthcare + loyalty reward scheme 9.00am - 5.00pm Monday to Friday Apply Now!! Are you passionate about delivering great customer service and solving problems? Looking for a fast-paced role where you can make a real impact? Our client, a growing and people-focused organisation, is looking for a driven Complaints Coordinator to join their team. You'll take ownership of resolving customer complaints while building strong relationships with a network of linguists, helping to maintain high standards and service excellence. If you're organised, proactive, and enjoy working in a dynamic environment, this could be the perfect next step for you! What you'll be doing: Investigating complaints by engaging with relevant parties. Handling follow-ups for all complaints received via email and telephone. Ensuring all responses are adhere to company SLAs. Communicating with newly onboarded subcontractors Documenting all actions and updates accurately against subcontractors' profiles.What we're looking for: Previous experience in complaints handling. Strong interpersonal and relationship building skills. Ability to thrive in a fast-paced, high-pressure environment. Excellent organisational skills with the ability to manage multiple priorities. Competence in maintaining accurate and timely records. Ability to work independently while being an effective team player. Self-motivated with a proactive approach to workload management.What's in it for you? A supportive and collaborative team environment Opportunity to grow and develop your career Competitive salary and benefits package A role where your work genuinely makes a difference Full training & ongoing development Recognition & reward programmes Health & wellbeing perks (gym, cinema & more) Pension scheme Regular social & team events Next Steps: If you have the above skills and experience, then please apply today - this is such an incredible opportunity where you can really grow your career at this company. Alternatively, if you know someone who may be suitable for this role please share the details. If you successfully refer a friend for the above role, you will receive a £100 voucher of your choice! Terms apply We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Introduction \n We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Receptionist for our OMODA Dealership in Solihull. \n The hours of work are 8.30am to 5pm Monday to Friday. \n Role and Responsibilities \n At the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business. \n\n • Meeting and greeting visitors to the dealership before introducing customers to the relevant staff\n, • Receive inbound telephone calls and directing onto the appropriate department\n, • Supporting the departments with customer events and promotions\n, • Some ad hoc/administrative duties\n\n About you \n\n • You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.\n, • Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.\n, • A confident and customer-orientated approach to their role\n, • A strong desire to provide the best customer service possible for the first impression of our dealership\n\n What we offer \n\n • 25 days holiday plus bank holidays\n, • Company Pension\n, • Wellness Programme\n, • Sick Pay\n, • Group life insurance\n, • Staff discount on car servicing\n, • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays\n, • Long service and loyalty incentives\n, • Staff referral scheme\n, • In-house, manufacturer & professional qualifications\n, • Free Parking / On-site Parking\n, • Company Events\n\n Why Listers? \n Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.

Sales Support ManagerLocation: SmethwickSalary: £32,000 to £35,000 (Depending on experience)The RoleAn exciting opportunity has arisen for an experienced Sales Support Manager to join a well-established and growing business based in Smethwick. This is a varied role that combines sales administration, customer account management and export coordination, supporting both UK and international customers.The successful candidate will play a key role in ensuring customer orders are processed efficiently, maintaining excellent customer relationships and supporting the wider sales team.Key Responsibilities\n\n • Manage customer sales orders from receipt through to delivery\n, • Process quotations, sales orders and customer invoices\n, • Coordinate delivery schedules and ensure customer deadlines are met\n, • Prepare and manage export documentation in line with current legislation\n, • Act as the main point of contact for customer enquiries via telephone, email and face-to-face\n, • Build and maintain strong relationships with UK and overseas customers\n, • Provide accurate updates to customers regarding order progress and delivery schedules\n, • Liaise with internal departments to communicate customer demand and purchasing requirements\n, • Support the external sales team with day-to-day account management\n, • Manage key customer accounts and ensure high levels of customer satisfaction\n, • Complete daily cash reporting and petty cash administration\n, • Assist with additional administrative duties as required\nAbout You\n\n, • Previous experience within a sales support, sales administration or account management role\n, • Experience processing customer orders from enquiry through to completion\n, • Knowledge of export procedures and documentation would be highly advantageous\n, • Excellent customer service and communication skills\n, • Strong organisational skills with the ability to prioritise a busy workload\n, • High levels of accuracy and attention to detail\n, • Good working knowledge of Microsoft Office, particularly Excel and PowerPoint\n, • The ability to work both independently and as part of a team\n, • A proactive approach with excellent problem-solving skills\n, • Experience working within a manufacturing or engineering environment would be beneficial\nWhat's on Offer\n\n, • Permanent, full-time position\n, • Salary of £35,000, negotiable depending on experience\n, • Opportunity to join a stable and growing business\n, • Varied role with responsibility and autonomy\n, • Supportive working environment with opportunities to develop your skills\nIf you have strong sales support and customer account management experience and enjoy working in a fast-paced environment, we'd love to hear from you. Apply today to find out more.

Helpdesk / Office Administrator \n Location: Office based -Solihull, West Midlands \n Salary: £27,500 - £30,000 per annum \n Vacancy Type: Full-time, Permanent \n Hours: Monday to Friday - 40 hours per week - 08.30 to 17.00 / 8.00 to 16.30 (half hour unpaid break) \n Established over 30 years ago, Aspen Cooling Ltd is a successful, family run refrigeration and air conditioning company based in Hockley Heath, Solihull. We pride ourselves on delivering a high quality, reliable service to our customers and fostering a friendly, supportive working environment for our team. \n The Role \n We are looking for an experienced and versatile Office Administrator to join our Service Helpdesk and Administration team. \n This is a varied role that combines customer service, scheduling support and general office administration. You'll play an important part in ensuring our engineers and customers receive an efficient, professional service every day. \n Please note: Due to our office location, your own transport is essential. \n Key Responsibilities \n\n • Answer incoming telephone calls, emails and electronic service requests.\n, • Provide excellent customer service, responding promptly and professionally to customer enquiries.\n, • Liaise with engineers, customers and suppliers to ensure work is completed efficiently.\n, • Assist with planning and scheduling engineers' workloads.\n, • Update internal systems and customer portals accurately.\n, • Carry out general office administration, including maintaining records and supporting the wider team.\n, • Assist with additional administrative duties as required.\n\n Skills and Qualifications \n\n • Friendly, professional and confident communicating by phone and email.\n, • Well organised with excellent attention to detail.\n, • Experienced using Microsoft Excel and other Microsoft Office applications.\n, • Able to prioritise workloads and work effectively in a busy environment.\n, • Flexible, adaptable and able to respond to changing priorities.\n, • A strong team player with a positive, can-do attitude.\n\n Desirable: \n\n • Previous experience in a helpdesk, service administration or scheduling role.\n, • Experience using Sage.\n\n What We Offer \n\n • Friendly and supportive family-run business.\n, • Opportunities to develop your skills and progress within the company.\n, • A varied and rewarding role where you'll be a valued member of the team.\n\n All offers of employment are subject to satisfactory references and a successful DBS (formerly CRB) check. \n To Apply \n If you feel you are a suitable candidate and would like to work for Aspen Cooling Ltd, please do not hesitate to apply.

Operations Manager / Business Unit Manager, Location: Dudley, West Midlands | Salary c£50-60k + Benefits \n Lead a Business Unit. Drive Commercial Performance. Deliver Operational Excellence. \n We are recruiting an Operations Manager / Business Unit Leader to take ownership of a growing industrial operation combining warehouse, logistics, compliance and customer fulfilment activities. This is a broad operational leadership role where you'll be responsible for both the day-to-day running of the operation and the continued development and performance of the business unit both commercially and operationally. \n Working closely with the senior leadership team, you'll lead a practical, hands-on shop floor operation whilst driving commercial performance, operational excellence and continuous improvement. You'll be just as comfortable walking the shop floor, leading people and solving operational challenges as you are analysing business performance, identifying opportunities for improvement and helping shape the future direction of the business. \n This is an excellent opportunity for an experienced operational leader who enjoys taking ownership, making commercially sound decisions and delivering measurable improvements within a fast-paced industrial environment. \n The role: \n\n • Lead the day-to-day operation of the site, ensuring warehouse, logistics, compliance and customer fulfilment activities operate safely, efficiently and effectively.\n, • Take overall responsibility for business unit performance, driving operational efficiency, commercial performance and customer satisfaction.\n, • Analyse operational data, KPIs and business performance to identify trends and improvement opportunities.\n, • Develop and implement operational strategies to improve productivity, quality, service and profitability.\n, • Lead continuous improvement initiatives across operations, logistics, compliance, administration and customer delivery.\n, • Manage operational budgets, resources and cost control.\n, • Ensure high standards of Health & Safety, security, quality and operational compliance.\n, • Lead, coach and develop operational teams, creating a culture of accountability, ownership and continuous improvement.\n, • Work closely with senior leadership to support business planning, future growth and operational strategy.\n, • Build strong relationships with customers, suppliers and external stakeholders.\n\n Candidate requirements: \n\n • Experience leading an operational business unit or site within an industrial, engineering, manufacturing, logistics or service environment.\n, • Strong commercial awareness with experience influencing operational performance and business outcomes.\n, • Excellent analytical skills with the ability to interpret operational data and KPIs to support decision making.\n, • Experience managing operational budgets, cost control, resource planning and business unit commercial performance.\n, • Proven track record of delivering operational improvements and continuous improvement initiatives.\n, • Strong leadership skills with experience developing and motivating high-performing teams.\n, • Excellent organisational, planning and problem-solving abilities.\n, • Experience managing Health & Safety, operational compliance and governance.\n, • Comfortable balancing strategic thinking with a visible, hands-on leadership style.\n, • Strong communication skills with the ability to influence and build relationships at all levels.\n\n The role would suit candidates currently working as an Operations Manager, Business Unit Manager, General Manager, Site Manager, Head of Operations or similar operational leadership role within an industrial, engineering, manufacturing, logistics or operational environment. \n If you are an experienced Business Unit Manager / Operational Leader looking for a broad and hands-on management role with commercial responsibility, please apply. \n Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.

Aged Debt Supervisor \n Bournville, Birmingham \n £27.51 per hour (Umbrella) \n Contract Opportunity – Currently funded until 31st December 2026 \n 36 Hours per Week \n Inside IR35 Reference: K1197 \n Lead, Coach and Drive Debt Recovery Performance \n We are currently recruiting for an experienced Aged Debt Supervisor to join a leading FMCG business based in Bournville, Birmingham. \n This is an excellent opportunity for a credit control professional with strong leadership skills to take ownership of a customer portfolio, drive debt recovery performance, and support a small collections team in delivering outstanding results. \n Working within a fast-paced Order to Cash environment, you will play a key role in reducing aged debt, resolving complex customer disputes, identifying root causes of payment issues, and developing strategies to improve future customer payment behaviours. \n The Role \n As Aged Debt Supervisor, you will be responsible for managing a portfolio of customers with overdue invoices and invalid claims, ensuring timely recovery of outstanding debt while maintaining strong customer relationships. \n You will also provide day-to-day leadership and support to two Collections Executives, coaching and developing their capabilities while ensuring collection processes and service levels are achieved. \n This role requires excellent stakeholder management skills, working closely with Commercial, Back Office, Credit Risk, and customer-facing teams to drive successful outcomes. \n Key Responsibilities \n\n • Hold weekly ledger review meetings with Collections Executives to review outstanding debt positions and agree actions.\n, • Provide guidance and support to resolve complex collection and customer account issues.\n, • Manage customer contact escalations via telephone, email, and occasional face-to-face meetings.\n, • Conduct overdue and invalid claims review meetings with Commercial teams.\n, • Lead daily and ad-hoc meetings with Back Office teams to drive actions that support timely customer payments.\n, • Coordinate with key stakeholders to ensure outstanding issues are resolved before customer communications.\n, • Support the prompt resolution of customer queries throughout the collections cycle.\n, • Analyse dispute and root cause data within the Dispute Management System (DMS).\n, • Identify recurring trends and collaborate with stakeholders to reduce future claims and disputes.\n, • Escalate potential customer risks and concerning payment behaviours to the Credit Risk Analyst.\n, • Monitor adherence to collection process SLAs and DMS housekeeping requirements.\n, • Deliver coaching, mentoring and training to increase the capability of Collections Executives.\n, • Build strong relationships with customers and internal stakeholders through a customer-focused approach.\n\n What We're Looking For \n Essential Experience \n\n • Proven experience within Credit Control and Debt Collection.\n, • Strong financial and ledger analysis skills.\n, • High-level SAP proficiency.\n, • Experience working within an Order to Cash (O2C) environment.\n, • Experience within an FMCG or Consumer Packaged Goods business.\n, • Strong customer-facing experience.\n, • Excellent communication and stakeholder management skills.\n, • Advanced Microsoft Office skills, particularly Excel.\n\n Leadership Competencies \n\n • Previous experience leading, coaching or mentoring others.\n, • Ability to identify and remove barriers to team success.\n, • Strong business partnering skills.\n, • Excellent conflict resolution and relationship management abilities.\n, • Strong organisational, prioritisation and time management skills.\n, • Exceptional analytical and problem-solving capabilities.\n\n Why Apply? \n\n • Contract opportunity through to December 2026.\n, • Join a globally recognised FMCG organisation.\n, • Opportunity to lead and develop a small collections team.\n, • High-profile role with extensive stakeholder engagement.\n, • Competitive hourly rate.\n, • Gain exposure to complex debt recovery, dispute management and root cause analysis activities.\n\n Additional Information \n\n • Location: Bournville, Birmingham\n, • Contract role\n, • 36-hour working week\n, • Inside IR35\n, • Reference: K1197\n\n Apply Now \n If you are an experienced Credit Control professional with strong SAP knowledge, leadership experience, and a passion for driving debt recovery performance, we'd love to hear from you. Apply today to be considered for this exciting Aged Debt Supervisor opportunity. \n ------------------------------------------------------------------------------------------------------------------- \n Do not miss out on your chance of interview – APPLY NOW! \n Our Clients are unable to provide sponsorship for Visas; therefore, only candidates eligible to work in the UK need apply! \n CS Technical Staffing Ltd operates as an Employment Business and Employment Agency. \n We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries. \n No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.

Asbestos Surveying Administrator \n Salary: £28,000 \n Location: Garretts Green, Birmingham \n Hours: Initial 6-9 month fixed-term contract | Monday to Friday | 37.5–41 hours per week \n \n About the Role \n An excellent opportunity has arisen for an organised and proactive Administrator to join a growing and well-established consultancy specialising in asbestos surveying and compliance services. \n Supporting a busy team of Surveyors, you'll play a key role in coordinating appointments, managing projects and ensuring survey reports are completed and issued within agreed timescales. This is a varied, fast-paced position where organisation, attention to detail and excellent communication skills are essential. \n Key Responsibilities \n\n • Coordinate and schedule asbestos survey appointments with clients and tenants.\n, • Manage survey diaries and allocate work to Surveyors.\n, • Set up and maintain projects across internal systems.\n, • Produce survey job packs and supporting documentation.\n, • Keep clients and internal teams updated on survey progress.\n, • Issue completed survey reports and laboratory results.\n, • Maintain accurate records, trackers and filing systems.\n, • Monitor outstanding surveys and reports, ensuring deadlines are met.\n, • Respond professionally to telephone, email and client enquiries.\n, • Support compliance activities, audits and quality assurance processes.\n, • Produce administrative reports and KPI information.\n, • Work closely with Surveyors, laboratories and internal departments to ensure the smooth delivery of projects.\n\n \n About You \n The successful candidate will have: \n\n • Previous administration or coordination experience within a busy office environment.\n, • Excellent organisational skills with a high level of accuracy and attention to detail.\n, • The ability to manage multiple priorities and work to deadlines.\n, • Strong communication skills with a professional and friendly approach.\n, • A proactive attitude and the ability to work using your own initiative.\n, • Good IT skills and confidence using Microsoft Office and internal systems.\n, • A genuine team-player mentality with a commitment to delivering excellent customer service.\n\n \n What's on Offer \n\n • £28,000 salary.\n, • Monday to Friday working hours.\n, • Company pension.\n, • 22 days annual leave plus bank holidays.\n, • Your birthday off every year.\n, • Private healthcare.\n, • Ongoing training and development.\n, • A supportive and friendly working environment.\n\n Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. \n Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.

Inside Sales Representative - Automotive Aftermarket \n Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. \n As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and via video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. \n This role would suit someone with a background in parts manufacturing, parts supply, or parts distribution (motor factors), or an experienced field sales professional looking to move into a predominantly home-based role with reduced travel. \n Predominantly home-based - UK based, with occasional travel for meetings, events and exhibitions \n Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment \n What you'll need: \n\n • A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks.\n, • Previous success in a sales, telesales, internal sales, or business development role, with a drive and tenacity to grow new business.\n, • The ability to thrive independently, while remaining a valuable member of the team.\n, • Ideally, exposure to working in a remote / home-based role.\n, • A confident and professional telephone manner, with the ability to build relationships in this way.\n\n What you'll be doing \n\n • Achieve monthly sales targets.\n, • Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data.\n, • Manage your sales pipeline independently, acquiring new customers and processing assigned leads.\n, • Work with national distributors to support the sales process and provide product training where necessary.\n, • Collaborate with the UK sales team and Sales Director to share insights and opportunities.\n, • Attend in-person meetings, events and exhibitions as required.\n\n Apply now \n If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now! \n Send your CV to Kayleigh Bradley or call for a confidential chat on . \n Inside Sales Representative - Automotive Aftermarket - job ref 4364KB \n Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. \n Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you.

Job Title: Corporate Orders Co-ordinator \n Location: Tyseley \n Hours: Monday to Thursday 8.30 to 5 and Friday 8.30 to 4.30 \n Hybrid working (2 days from home) after probation \n Description: \n Our client based near Tyseley is currently seeking a Corporate Orders Co-ordinator to join their busy team. The successful candidate will be processing sales and purchase orders and returns efficiently, working to tight deadlines. You will be liaising with suppliers and hauliers daily, providing clear and concise communication to customers from order receipt to supply and regularly updating them. \n Key Duties: \n\n • Liaise with corporate customers and suppliers by telephone and e-mail\n, • Ensure accurate placement of orders with manufacturers and suppliers\n, • Arrange cost effective international transportation of orders\n, • Organise Express and container deliveries\n, • Organise UK transportation to site where necessary\n, • Update ongoing status of order to the customer\n, • Prepare sales order documentation for despatch\n, • Update and maintain accurate communication and opportunity stages in SAP system\n, • Continuously monitor all stocks allocated to live sales orders for pro-forma and account customers\n, • Liaise with Credit Control regarding new accounts, account limits, on hold orders for despatch within SAP\n, • Process sales returns in agreement with the Managing Director and ensuring stock is moved in SAP\n, • Offer customers add-on products to increase sales\n, • Carry out further tasks from time to time be delegated to you by your manager\n\n Key Skills/Experience Required: \n\n • Previous experience within a similar role\n, • Previous use of SAP (Or other CRM / ERP systems) would be an advantage but not essential\n, • Outstanding communication and interpersonal skills, both written and verbal\n, • Highly motivated self-starter, with a positive, professional attitude, strong work ethic, and critical attention to detail\n, • Evidence of strong analytical skills and strategic thinking\n, • High degree of personal integrity and professional accountability\n, • Good working knowledge of Microsoft applications\n\n For more information, please send your CV in or apply online for this role. \n Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. \n Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.

Customer Services Coordinator Location: Birmingham Salary: GBP32,229 per year. Increases after probation. Hours: Monday - Thursday, 8am - 4.30pm. Fridays, 8am - 1.30pm. Job type: 18-month FTC, maternity cover. Bridge Recruitment is helping one of our established clients recruit for an experienced Customer Service Coordinator to join their ever-expanding team. This role is maternity cover for 18 months. Responsibilities of the Customer Service Coordinator: · Process sales orders and maintain order data · Handle customer enquiries from order to delivery · Advise customers of order status, changes and supply issues · Liaise and interact with other departments to ensure: o effective order progression o effective problem resolution o accurate customer feedback · Perform customer verifications · Perform general office duties and project work as required Requirements of the Customer Service Coordinator: · Excellent telephone manners · Strong communication skills (verbal and written) · A strong customer service approach · A committed team player · A confident user of standard MS Office applications (Outlook, Word, Excel) · Familiar with CRM systems (ideally Salesforce) · A proactive approach to work and problems If you feel like you meet the above criteria for the Customer Service Coordinator role, then please apply now

AR887 – Service ControllerLocation: MinworthSalary: £27,000 - £30,000Overview:First Military Recruitment are currently seeking a Service Coordinator and behalf of one our clients.To provide a point of contact for customers and Engineers. To Coordinate Service Engineers on a daily basis. To raise new jobs, close and process chargeable invoices and close down none chargeable internal jobs to the correct cost centre.Duties and Responsibilities: \n\n • Take incoming calls from customers and action as necessary.\n, • Plan workloads and deploy engineers ensuring maximum efficiencies are maintained.\n, • Liaise with other depots, dealers and 3rd party service providers when customers are out of Depot area, ensuring that they respond within agreed timescales and provide and updated daily status report on any ongoing jobs.\n, • Log and provide key information to enable accurate and meaningful KPI’s to be produced.\n, • Customer liaison/Queries/Quotations/Estimates\n, • Engineer contact/Communication/Support\n, • Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager\n, • Ensure parts requests are followed up to maximise efficiencies and reduce disruption/downtime to customers.\n, • Produce estimates for chargeable work using generic template.\n, • Cover during absence/holidays for colleagues\n, • General Admin duties, Incl. Filing, Emails diverted, Letters etc\n, • Authorise overtime in conjunction with the Service Manager, monitor and record on the internal log.\n, • Manage VOR machines to minimise downtime, ensuring all VOR parts are ordered in a timely manner to minimise downtime.\n, • Monitor holidays and sickness ensuring resident sites are covered and ensuring engineer utilisation is maximised.\n, • Ensure all SLA’s are achieved.\n, • To ensure all completed chargeable jobs are invoiced daily and that all completed engineers ‘work in progress’ is closed down and cleared off the system daily.\n, • To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability\n\n Skills and Qualifications: \n\n • PC Literate\n, • Good telephone manner\n, • Strong interpersonal, organisation, motivational and communication skills.\n\n Location: Minworth Salary: £27,000 - £30,000

Job descriptionCUSTOMER SERVICE ADVISERS WANTED We are recruiting CUSTOMER SERVICE ADVISERS for our well-known client in the logistics industry based in HAMS HALL, BIRMINGHAM, B46 This is ON-GOING AGENCY WORK with the intention of becoming a permanent position after a successful trial period.You must be willing to work within the alcohol industry to be suitable for this role.Customer Service Duties:\n\n • Working as part of a team, you will be liaising with established prestigious UK clients and in turn, hospitality site leads such as hotel, bar, and restaurant managers. \n\n\n, • You will be providing customer support including, but not limited to delivery updates, problem-solving, feedback, complaint handling, shortages, damages etc...\n, • You will require a good telephone manner and friendly personality as well as being computer literate.\nHours of work:\n\n, • Rotating Day shifts (07:00-15:30/08:00-16:30/09:00-17:30/10:00-18:30) - MUST BE ABLE TO DO ALL SHIFTS.\n\n\n, • Monday to Friday.\n, • 30-minute unpaid lunch break.\n, • 40 hours paid per week.\nSalary\n\n, • £12.74ph, rises to £12.87ph after 12-weeks.\n\n\n, • Weekly pay (every Friday).\n, • 28 days holiday entitlement rises to 30 days after 12 weeks.\nCustomer Service Requirements:\n\n, • Computer literate (you will be operating various in-house systems).\n\n\n, • Minimum 1-year recent experience in an office/call centre style role.\n, • Previous experience in hospitality would also be beneficial.\n, • Proficient with Microsoft Excel.\n, • Strong stable work history.\n, • Fluent in English.\n, • Good, Friendly and professional telephone manner.\n, • Ability to travel to Hams Hall (public transport is very limited).\nAdditional benefits:\n\n, • Free parking along with free tea and coffee.\n, • Team building exercises and events such as summer BBQ / sports day organised by the office social committee”.\n, • Immediate start, ongoing work and potential progression within a global logistics company.\n\n\n, • Dress code: Smart Casual and dress down every last Friday of the month and random fund raising for social committee.\n, • Training provided\n\n\n, • Social Committee: Chip Butty Friday, Film Days, Competitions & Prizes & MORE Monthly engagement plan\n\n\n, • Big screens – showing sports / events – radio on throughout the week.\nOnce a full contracted Employee:\n\n, • Advantages: Reduced cinema tickets, Gym memberships, retails discounts, Child-care vouchers, Ride to work funding, health care, access to GP video calls 24/7, Eye care, company Pension, Long service award. Career progression within group inc worldwide vacancies\nIf you are interested in applying and meet ALL of the requirements for the role of Customer Service Advisor,click "Apply now" below. if your CV meets the requirements that our client is looking for, a member of rapier employment Birmingham branch will be in touch to talk you through the next stages.Rapier Employment has been established in the UK for over 30 years, specialising in permanent and temporary workers in the Commercial, Production, and Logistics sector.

Job Title: Customer Service Representative \n Salary: £27,500 \n Hours: Full Time, Monday to Friday \n Location: Tanworth in Arden, Solihull (own transport essential) \n Customer Service Representative – A Dynamic Opportunity Near Solihul \n About the Role: \n An established and forward thinking organisation is seeking a motivated Customer Service Representative to join its team. This family-run business has been at the forefront of it’s industry since 1997. Known for industry leading products and exceptional customer experiences, the company values innovation, teamwork and a “can-do” attitude. \n Role Responsibilities: \n The Customer Service Representative will: \n\n • Respond to enquiries via Live Chat, email, text and phone with professionalism and efficiency.\n, • Manage contracts and associated administrative tasks.\n, • Collaborate with teams across Membership, Development, Sales and Marketing.\n, • Solve problems proactively and contribute to overall member satisfaction.\n\n Candidate Profile: \n The ideal candidate will: \n\n • Have previous experience in a customer service role.\n, • Demonstrate strong interpersonal and organisational skills with keen attention to detail.\n, • Possess IT proficiency and a general knowledge of GDPR.\n, • Exhibit a confident and polite telephone manner.\n, • Be capable of prioritizing tasks during busy periods and working independently or as part of a team.\n\n Benefits and Rewards: \n This role offers: \n\n • A competitive salary.\n, • Free gym membership at a local site.\n, • A relaxed office environment with free on-site parking.\n, • A pension scheme and a rewards program.\n, • Free EV charging on site.\n\n Location: On-site near Solihull, Birmingham | Hours: 38 hours per week \n How to Apply \n This is an excellent role for an experienced Customer Service Representative to work in a varied role within a busy team. In return you will receive a competitive salary of £27,500 excellent benefits. It is essential that you have your own transport, as this location can’t be reached on public transport. \n Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. \n Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.

The Best LGV job you will ever do! At Ocado Logistics it’s our mission to change the way the world shops for groceries and it all starts with our LGV drivers. Using our state of the art fleet – some powered by natural gas for specific routes and fitted with extra safety technology - our drivers take to the road to deliver and collect products to and from a variety of locations across the UK. Our larger warehouses (which we call CFC’s – Customer Fulfilment centres) are cutting edge, and vast (our largest is 573,000sq ft – that’s big enough to accommodate 7 Wembley football pitches!) and our LGV Drivers play a crucial role collecting shopping and distributing it across our smaller regional warehouse sites, for onward delivery to customers. We make a big point that we don’t offer multi drops so there’s no hidden lanes! Our LGV Drivers are our unsung heroes and whilst most of us are sleeping they are distributing our products to ensure it's there as and when we need it.You will be required to work within a flexible shift pattern consisting of nights, late, and early shifts, including weekends. You have the option to work 32 hours over 4 days or 40 hours over 5 days. Our routes are assigned up to 12.5 hours per day; as such, you will regularly be expected to carry out additional hours as and when needed. This role is based at our Dordon site, Danny Morson Way, Dordon B78 1SE. What do you get in return? In return, we pride ourselves on offering a safe working environment that goes without saying and perks and benefits that you can tailor to suit you and your lifestyle, including: • Employer-funded private medical insurance after 12 months of service, • Paid Digital Tachograph card renewal, • Paid Driver Medical in line with licence requirements- through our approved supplier, • We will provide your ongoing periodic CPC training during your career, • Up to 7% matched pension contributions after three months of service, • High street shopping and restaurant discounts including 15% off Ocado.com And if you suddenly decide being a driver isn’t for you, there’s also plenty of opportunity for progression, as 87% of our salaried roles are filled internally. So what do we need from you? A passion for driving and all things trucks and lorries, along with the following driving licence requirements: • A category C+E driving licence, • A maximum of 6 penalty points, • No driving disqualifications in the past 10 years, • Desirable to have a minimum of 6 months experience It also is a prerequisite that you are a safe and competent driver with the ability to be flexible on your shift length on a daily basis. As our new state of the art fleet are our pride and joy and we need to know they are in safe hands. How to apply; • Fill in our online application - there is no CV required!, • Our friendly team will conduct a telephone interview, • You will complete a Right to Work Checks, • A face-to-face interview and an interview drive will then take place with a driving assessor., • Following this, we will ensure you are happy with the role and understand the shift patterns before any offers are made Pay Structure: This position is lunar paid. This means you will be paid every 4 weeks according to a monthly schedule. Please take this into consideration when applying. Pay rates: Basic hourly: £18.42 Evening premium (18:00-06:00): £1.90 Sunday Premium: £1.66 Sunday Evening Premium (18:00-06:00): £3.75 Overtime Day shift rate: £23.02 Overtime evening (18:00-06:00) rate: £25.40 About Ocado Logistics Here at Ocado Logistics, our people, technology and customers work side by side supporting the amazing communities we serve. We're all in it together - not afraid to roll up our sleeves and get stuck in. Our people are incredibly diverse and come from all walks of life with different stories and experiences. We are proud to be a diverse employer, prioritising inclusivity and equal opportunities for all individuals. We are also proud to say we are an Armed Forces Covenant employer - providing support and opportunities for veterans, reservists, and their families. We recognise the unique skills, experiences, and qualities they bring to our workforce, and we strive to create an inclusive and supportive environment for all. Whatever your background or story, you’ll find a home at Ocado Logistics.

Location: BirminghamShift pattern: Full-Time 37.5 hours per week, Mon-Sun on a rota basis Davies Group are looking to recruit a Hire Agent to work within our Vehicle Replacement Group team in Birmingham. This role will require you to sensitively communicate with parties involved in car accidents and gather information for the purposes of processing and assessing a claim. You'll have great customer service skills and ideally have a background in insurance or credit hire, but full training is provided if you are entry-level. \n \n At Davies, we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us. What will your day look like:\n\n • Process vehicle hire requests from our corporate clients on the inhouse system within agreed SLA’s\n, • Process Bookings of the hire vehicle using the companies preferred supply chain via the in-house system\n, • Process delivery of the hire vehicle using the companies in house system\n, • Managing a caseload of claims to plan telephone contact and updates with the client, the insurance company and other third parties involved in the claim\n, • Keep quality records of the history and up to date position of claims awaiting hire decisions or hire arrangements\n, • Provide advice to client regarding the claim and any additional services offered by the business\n, • Comply to all technical and regulatory processes and procedures\n, • Any other duties as commensurate under this role\nKnowledge and Abilities:\n\n, • Previous experience in a busy administration and customer services role\n, • Proactive in solving problems and organising own workload\n, • A quick learner with a natural ability to understand processes and technical information\n, • A background in an insurance or credit hire business would be an advantage or desirable\n, • A good overall ability with technology including Microsoft office packages\nBenefits\n Career & Purpose \n\n • Davies Innovation Lab\n, • Leadership training programme\n, • Funding for professional qualifications\n, • Thrive at Davies; learning opportunities\n\n Environmental & Social \n\n • The Davies Foundation\n, • Local charity funding\n, • Pennies To Heaven\n, • Employee Resource Groups\n, • Employee volunteering programme\n\n Financial Health \n\n • Pension, 5% employee and 5% employer contribution\n, • My Choices at Davies provides; High Street discounts and Financial wellbeing hub\n, • Life assurance: x4\n, • Refer a Friend\n, • Cycle to Work Scheme\n, • Lease car salary sacrifice\n, • Davies Incentive Plan\n, • Enhanced maternity, paternity and adoption pay\n\n Mental, Physical & Emotional Wellbeing \n\n • Wellbeing centre; move, munch, money & mind focus\n, • Discounts with 100's of UK retailers\n, • EAP; 24/7 confidential helpline\n, • 25 days holiday, increases to 26 days after 5 years and 27 after 10 years\n, • Flexible working\n, • Dress for your day\n, • Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage\n, • Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan\n

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other. \n What You’ll Be Doing \n No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. \n\n • Handle incoming telephone enquiries, providing a high standard of customer service.\n, • Manage shared inboxes, ensuring emails are actioned, categorised and responded to promptly.\n, • Process returned post, updating customer records and ensuring data accuracy.\n, • Log and escalate customer issues that cannot be resolved at first contact, ensuring they reach the correct team member.\n, • Collaborate with internal departments to support customer queries and drive resolution.\n\n What You Need to Succeed \n Essential: \n\n • Warm, friendly, and professional communication style.\n, • Previous experience in a telephone-based customer service role with excellent telephone handling skills and confidence when speaking with customers. You must have a natural customer-first mindset with a desire to deliver excellent service.\n, • Strong multi-tasking abilities within a fast-paced environment.\n, • Tech-savvy, comfortable navigating multiple systems and digital tools.\n, • Exceptional organisational and administrative skills.\n, • Assertiveness when liaising with internal colleagues to ensure customer issues are progressed.\n\n Desired: \n\n • Experience within the property management or block management sector.\n\n Why Join Us? \n\n • Time to Recharge: 25 days’ holiday plus bank holidays\n, • Future Security: Enhanced pension scheme based on role\n, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards\n, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support\n, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most\n, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most\n, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally\n, • Mental Health Support: 24/7 mental health services\n, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way\n, • Giving Back: One volunteer day annually to support a charity or cause close to your heart\n, • Benefit Platform: One online platform for all benefits and recognition\n\n At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Establish Tour Operator Group with different specialist brands is now seeking an experienced Operations Consultant to join their team working partly in their Birmingham city centre office and partly from home. You will play a key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. This is primarily a Mon-Fri office hours role, but some flexibility is needed to cover outside normal office hours. Salary is circa £25k pa dependent on experience JOB SUMMARY: A key role in contributing to the smooth-running of the Operations department with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to our customers and maintaining professional working relationships with our supplier partners. Within the assigned product portfolio, responsibilities include; Control room allocations and release dates Manage additional services and special requests relating to bookings Timely completion of client flight requests Provide high quality and timely communication, manifests and other documentation to all agents and suppliers Assist in writing accurate and articulate customer itineraries Arrange ticketing and boarding passes for all customers Dispatch all travel documentation to customers on time. Execute all communication in a clear and timely manner ensuring all administrative protocols are observed Close liaison with suppliers on quality control issues Conduct audit of loaded allotments and contracts data to assure accuracy in system Liaise with and assist the Finance department with supplier invoicing when required Answer incoming customer phone calls and take appropriate action for each call Input data into the reservation system platform to keep each existing customer record updated and to enter new records when appropriate Adopt company policies to resolve customer service issues, post and pre-sale Respond to customers enquiries whether by telephone or email EXPERIENCE REQUIRED: If you have previous experience working for a Travel Company within an operational role, Customer Service, Aftersales or Operations role we would love to hear from you! THE PACKAGE: Salary is dependent on experience but in the region of £27k pa starting salary dependent on experience. This role offers a mix of office and home-working and the offices are based in Birmingham city centre. If you have recently left the Travel Industry, this is the time to return, as this is a well-funded, stable company, keen to grow again and with plenty of onward bookings and enquires! INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details

Internal Sales - Packaging / Corrugated / Print \n Location - West Bromwich \n Salary - Dependent on experience \n Hours - 8.30 - 5pm (Monday to Friday) \n Company \n This is to work for a leading packaging manufacturer who innovative, high-quality, cost-effective corrugated cardboard packaging. \n Overview \n Our client is seeking a highly organised and proactive Sales Administrator to join their customer services team. The successful candidate will play a vital role as part of the customer services department by managing administrative tasks, maintaining customer relationships, and ensuring smooth operational workflows. \n Job description \n\n • Manage and update customer information using the in-house system Abaca to ensure data accuracy and accessibility.\n, • Process sales orders, quotations and be the point of contact for customers\n, • Provide exceptional customer service by responding promptly to client inquiries via email, telephone or when they visit us on site.\n, • Customer order updates and development including customer feedback\n, • Working with the external sales team and providing support\n, • Raising purchase orders and liaison with suppliers\n, • Ensure timely completion of all administrative duties while adhering to organisational policies.\n, • Other duties that may arise within the customer service team including sickness and holiday cover.\n\n Qualification & Experience \n\n • You should be computer literate and have experience of order input (Abaca experience highly desirable)\n, • Experience dealing with customers and providing quotations\n, • Ideally from a similar corrugated or packaging industry\n, • Dealing with customer complaints and problem solving\n, • Able to work on your own initiative as well as part of a team\n, • Self motivated, confident and focused\n, • Professional, courteous and a team player\n, • Strong organisational skills with the ability to prioritise tasks efficiently.\n, • Excellent communication skills in English, both written and verbal.\n, • Proven experience in sales administration or a similar administrative role.\n, • Good IT literacy including computer literacy and familiarity with various business applications.\n, • Exceptional time management skills to handle multiple tasks simultaneously.\n, • Customer service orientation with a professional attitude towards clients and colleagues. This role is ideal for motivated individuals seeking to utilise their administrative expertise within a supportive team environment while advancing their skills in sales support functions.\n\n To register your interest for this exciting, rewarding opportunity please click apply, alternatively, contact me by email on to discuss further in confidence - we will not pass on any of your details without prior consent - \n Key Words; internal sales, sales admin, customer service, sales executive, internal key account manager \n

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. \n The Role \n We’re looking for a highly organised and customer-focused Scheduler to join our Repairs and Maintenance team. \n Working in a fast-paced environment, you’ll play a key role in planning and scheduling repairs and maintenance works, ensuring operatives’ time is used productively while delivering a high-quality service to residents and clients. You’ll act as a central point of communication between residents, operatives, supervisors and client teams, helping to keep works moving smoothly from start to finish. \n Responsibilities \n\n • \n Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. \n • \n Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. \n • \n Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). \n • \n Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. \n • \n Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. \n • \n Monitor work in progress, ensuring jobs are progressed and closed within target timescales. \n • \n Ensure operatives are correctly using and updating PDAs and digital systems. \n • \n Act as the key communication link between residents, operatives and client teams. \n • \n Maintain accurate records, notes and job updates across all systems. \n • \n Support the wider scheduling team, providing cover during absences where required. \n\n About You \n\n • \n IT literate, with confidence using scheduling and job management systems. \n • \n Excellent telephone manner and communication skills. \n • \n Strong attention to detail and ability to prioritise workload. \n • \n Ability to work to tight deadlines in a busy environment. \n • \n Experience in scheduling, planning, administration or high-volume customer service/call handling. \n • \n Experience within social housing, repairs or maintenance environments. \n • \n Knowledge of repairs and maintenance terminology and KPIs. \n • \n Experience using systems such as ROCC, Opti-time or DRS. \n\n What We Offer \n\n • \n Salary of up to £28,000 per annum plus benefits including: \n • \n 25 days’ annual leave plus bank holidays. \n • \n Long-service awards at key milestones. \n • \n Perkbox – discounts on coffee, cinema, travel and wellbeing. \n • \n 1 paid volunteer day each year. \n • \n Ongoing training, support and career progression – AxisCLC promotes from within. \n\n Why Axis CLC \n Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.

Receptionist / Administrator\n Location: WednesburySalary: £28,000Job Type: Full-time, PermanentHours: Monday to Friday, 9.00am–5.00pmWorking Pattern: On-site \n We are recruiting for a professional and organised Receptionist/Administrator to join a well-established business in Wednesbury. \n As the first point of contact for visitors and callers, you will provide a welcoming and professional front-of-house service while supporting the wider business with a range of administrative duties. \n Key responsibilities: \n\n • Welcoming visitors and managing incoming telephone calls\n, • Coordinating meeting room bookings and visitor arrangements\n, • Maintaining reception and shared office areas\n, • Providing general administrative support, including filing, data entry and document preparation\n, • Handling routine customer and supplier enquiries\n, • Supporting the Commercial team with documentation and invoice copies\n, • Providing cover for basic order processing and commercial administration when required\n, • Maintaining accurate electronic and paper-based records\n, • Liaising with internal departments and passing on messages and information\n\n Experience required: \n\n • Previous reception, front-of-house or office administration experience\n, • A professional and confident telephone manner\n, • Strong organisational skills and attention to detail\n, • Competent in Microsoft Word, Excel and Outlook\n, • The ability to manage several tasks while remaining calm and professional\n, • A friendly, helpful and customer-focused approach\n\n Experience within manufacturing or engineering, or exposure to invoicing, sales administration or document control, would be advantageous. \n Benefits include: \n\n • On-site canteen serving hot and cold meals\n, • Free on-site parking\n, • Christmas and New Year shutdown\n, • Company pension scheme\n, • Medicash health plan\n, • Life insurance\n, • Corporate eye-care scheme\n, • Opportunities for development\n\n For further information or to apply, please submit your CV. \n \n \n

Internal Sales Executive - Insulation Job Title: Internal Sales Executive – Insulation & Dry Lining Job reference Number: (phone number removed) Industry Sector: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Counter Sales, Building Materials, Drylining, Masonry, Concrete & Reinforcement, Insulation, Roofing Products Location: Birmingham Remuneration: £34,000 - £36,000 + profit related bonus Benefits: Company Pension, death in service, 23 days annual leave The role of the Internal Sales Executive – Insulation & Dry Lining will involve: Internal Sales Executive position promoting a comprehensive range of thermal, acoustic & fire protection insulation systems as well as interior systems, construction products, roofing and external façade materials. Selling into specialist contractors, main contractors, roofing contractors, dry wall contractors, suspended ceiling contractors, fire protection contractors Covering a range of sectors including: commercial, residential, industrial, power generation, HVAC, petrochemical, marine & offshore and construction Dealing with inbound queries and providing technical support Manage stock levels of specialist insulation products, liaise with suppliers scheduling orders to ensure a smooth delivery to customers Produce customer quotes and processing orders Manage 1–3 month long construction projects ensuring supplies are available Realistic scope to move into a senior sales or business unit manager position The ideal applicant will be an Internal Sales Executive – Insulation & Dry Lining with: Must have sales or sales admin experience within construction Ideally will have merchant sales experience or sales experience within the insulation industry Comfortable being on the telephone Ideally will have some experience supplying to large scale projects Genuine desire to succeed and want to develop a long term career Good work ethic, energetic and enthusiastic * IT literate (Microsoft office) Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Trade Counter, Counter Sales, Building Materials, Drylining, Masonry, Concrete & Reinforcement, Insulation, Roofing Products

From this autumn, Barnett Waddingham will become Howden, bringing our people together as one and creating a more connected approach to retirement, benefits and risk. As you explore opportunities with us, you will see more of Howden’s name and expertise, reflecting broader capability for our clients and offering our people greater opportunities to grow, connect and develop. We are currently recruiting a number of Helpline Operators to join the Pensions Administration Business Area. This role will be hybrid working and based in our Birmingham office. The Helpline Operator’s main responsibility will be to answer and deal with calls from clients, scheme members, their representatives and other organisations in a professional and friendly manner. You will work as part of a team, to ensure the speedy response rate to all calls and queries received, upholding a high standard of customer care at all times. The successful Helpline Operator will ideally have previous Customer Services and Call Handling experience, as well as being a proactive ‘go-getter’. If you pass the initial screening, you’ll be invited to complete a series of assessments including a skills test, a workplace behaviour assessment to see how well the role suits your working style, and a one-way video interview with scenario-based questions. This helps us get a fuller picture of how you’ll thrive in the role beyond what’s on your CV. A snapshot of your day: Answer a high volume of calls, promptly, and maintaining a rapid response rate to agreed standards, remaining calm and providing a professional response at all times Answer email/online enquiries promptly and efficiently, to achieve service levels Prepare and submit telephone notes to a high standard Implement and apply business continuity procedures during the failure of the call system and communicate with colleagues Report any faults in the internal call system and any systems connected to the telephone software Printing, filing, photocopying and scanning Archiving files and retrieving archived files We would love to hear from you if you have: Minimum GCSE Maths & English Grade 5/C or equivalent Previous Customer Service experience (essential) Previous Call Handling experience (desirable) A Financial Service background (advantageous) Experience of working in an office within a team environment (beneficial) Excellent communications skills (verbal and written) Good problem-solving skills, empathy and attention to detail An understanding of Microsoft Office programmes, in particular Excel, Word and Outlook. Building strong effective team working relationships What's in it for you: Competitive discretionary annual bonus. Core benefits paid for by BW including life assurance, group income protection, private medical cover and 25 days holiday per year with holiday trading. A generous pension scheme where we contribute 8% of your salary from day one of your employment. Employee Assistance Programme to support you and your family through any concerns or challenges you may experience. * A comprehensive range of voluntary benefits to suit your life stage and lifestyle including a tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, extension of private medical cover or life assurance to family members, gym membership, travel insurance and a broad range of discounts at hundreds of retailers including supermarkets, fitness centres, travel and leisure companies

Are you looking for a career with uncapped commission, industry-leading training, annual company holidays and clear pathways for progression? Niyaa People are looking for an eager Trainee Recruitment Consultant to join us in our Birmingham City Centre office. Benefits you’ll get as a Trainee Recruitment Consultant: Starting salary of £26,000 per annum rising to £28,000 after 9 months when you pass career review Uncapped commission – Earn what you deserve with one of the best commission structures in the industry £1000 bonus if you pass your 9-month career review first time Career progression – Clear pathways to Senior Consultant, Team Leader, and even Director Industry leading training & development– Access to an unrivalled 12-week training programme with our Learning and Development team, plus ongoing support & training from external trainers Hybrid & flexible working after 9 months – Work around your lifestyle with flexitime and working from home options Perks & incentives – Annual company holidays, access to Bupa Well+, lunch clubs, paid volunteer days and regular team events Well-being support - Access to our mental health support, employee assistance programme and financial planning support Collaborative culture – Be part of a growing, supportive team that celebrates success and values every voice When you join Niyaa People you’ll join an award-winning Recruitment Agency working with some of the biggest public sector companies in the UK. We’re a down-to-earth team of 46 where everyone's viewed as equal. We have an open-door policy and everyone's voice matters. Responsibilities as a Trainee Recruitment Consultant: Working in a fast-paced, sales environment Making a high volume of telephone calls - cold-calling candidates and clients Generating sales leads Building relationships with candidates and clients Researching your market and learning about your sector to become a specialist Using recruitment tools to source candidates and fill vacancies Conducting business development calls to attract new business from clients Interviewing candidates for roles Working towards targets and daily KPI’s Skills you need as a Trainee Recruitment Consultant: Great sales skills and the ability to influence Exceptional customer service skills with the ability to build rapport Professional and confident telephone manner Ability to work in a fast-paced environment Must be highly organised Dedication and the ability to prioritise Resilience and able to handle pressure You'll need to be ready to buckle down and fully commit to the role. Some days are fun, and some days are challenging, but if you’re tenacious and self-motivated with the ability to handle pressure, we’ll support you every step of the way to help you reach your goals and make some serious money. This is a full-time role where you'll be working Monday - Friday, from 8am - 5pm. INDBIR

Inbound Sales Executive Birmingham £30,000-£35,000 p.a. + uncapped commission Do you enjoy helping customers find the right solution? Are you confident converting enquiries into long-term customer relationships? Would you thrive in a supportive sales environment focused on customer experience and conversion? The Company: ER Recruitment are delighted to be working with a well-established and growing organisation with an excellent reputation for customer service and employee development. Due to continued expansion, they are looking to recruit an Inbound Sales Executive to join their successful Birmingham team. This is a fantastic opportunity for someone who enjoys speaking with customers, understanding their requirements, and guiding them towards the right solution. Role & Responsibilities of the Inbound Sales Executive: Handle inbound customer enquiries via telephone and email. Build rapport and understand customer requirements. Recommend suitable products and services based on customer needs. Convert enquiries into sales while delivering an excellent customer experience. Follow up quotations and warm opportunities to maximise conversion rates. Maintain accurate customer records using CRM systems. Achieve individual and team sales targets and KPIs. Develop long-term customer relationships to encourage repeat business. About You as the Inbound Sales Executive: Previous experience in inbound sales, customer service, account management or telesales. A professional and engaging telephone manner. Strong relationship-building and listening skills. Customer-focused with the ability to identify sales opportunities. Organised with good attention to detail. Comfortable using CRM systems and Microsoft Office. Additional Benefits: Uncapped commission structure. Structured induction and ongoing training. Excellent career progression opportunities. Friendly and collaborative working environment. Comprehensive employee benefits package. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Financial Services Administrator Location: Market Harborough or Birmingham (Hybrid) Employment Type: Full-Time (with an early Friday finish!) Salary: Up to £30,000 depending on experience We are looking for an experienced Financial Services Administrator to join our Business Processing team. You will ensure all new business and servicing business is processed accurately, promptly and in line with compliance requirements. The role requires strong attention to detail, clear documentation, and the ability to manage tasks within strict service-level deadlines. The position also includes monitoring client cash balances on a monthly basis and liaising with Planners and Clients to ensure portfolios remain appropriately aligned. You will work from our Birmingham or Market Harborough office, but with the ability to work from home, and will have full IFA experience in order to hit the ground running following initial process training Why Join Radiant? We believe people do their best work when they feel supported, valued, and part of a positive culture. At Radiant, you’ll benefit from: Work- life balance: Early finish every Friday at 2:15pm, plus flexible hybrid working Generous time off: 28 days holiday + bank holidays + your birthday off Financial security: 4x salary death-in-service cover, up to 5 years income protection, and 5% employer-matched pension contributions Health & wellbeing: MediCash benefits including 24/7 GP access, mental health support, and retail discounts Career development & progression: Access to the Radiant Academy for structured training. Team culture: Join a collaborative, approachable group of professionals who value both excellence and support What You’ll Be Doing New Business & Servicing Processing Process a variety of new business types, including: Pension and ISA transfers and new money, protection applications, EIS/VCT, withdrawals, fund switches and trading Ensure all required compliance documentation is in place prior to submission. Update the back-office system in line with the advice journey, ensuring all notes are accurate, clear and detailed. Manage business from submission through to completion, keeping clients informed of progress. Liaise with Planners and wider team members as necessary. Review client cash balances across various provider platforms on a monthly basis. Identify high or low balances and liaise with Planners and Clients to ensure portfolios remain aligned with recommendations. What You’ll Bring Knowledge Strong understanding of the financial planning process. Experience processing business across a variety of provider platforms. Excellent communication skills, including professional telephone manner. High standard of written and spoken English. Experience Proven experience working within an IFA Financial Services Administration role (essential). Skills and Attributes Proficient IT skills, including spreadsheets and databases. Strong planning and organisational abilities. High level of accuracy and attention to detail. Methodical approach to workload management. Demonstrates honesty and integrity in all aspects of work. Consumer Duty You must maintain an understanding of the four pillars of Consumer Duty and how they relate practically to the execution of your role. Your attendance at relevant Consumer Duty training is mandated to ensure that your knowledge and experience remains up to date. The Consumer Duty pillars are: Consumer Understanding - Consumers are equipped to make good decisions. Information is made available at the right time and is understandable. Price and Value – Products and services should be sold at a price that reflects their value. There should be no excessively high fees. Product and Services – The firm’s products and services should be fit for purpose. The terms match the target consumer needs and products and services work as expected. Consumer Support – Customer service should be responsive and helpful. It should be as easy to complain about or switch and cancel products or services as it was to buy them. Apply Now! If you’re ready to take the next step in your Financial Services career - developing your skills and progressing toward senior roles - we’d love to hear from you. Please note: All applicants must be willing to undergo background screening, including police and bankruptcy checks

Internal Sales Executive Birmingham C£30,000 p.a. + uncapped commission Are you confident building relationships over the telephone? Do you enjoy achieving targets in a fast-paced sales environment? Looking for a business where you can build a long-term sales career? The Company: ER Recruitment are proud to be working alongside a well-established business that continues to grow through investment in both its people and customers. As part of their continued expansion, they are looking to appoint Internal Sales Executives to join their Birmingham office. Role & Responsibilities of the Internal Sales Executive: Speak with customers to understand their requirements and recommend appropriate solutions. Convert enquiries into sales while identifying additional opportunities. Build lasting customer relationships through excellent communication. Follow up quotations and sales opportunities to maximise conversions. Maintain an organised sales pipeline using CRM systems. Achieve individual sales and performance targets. Work closely with internal departments to ensure outstanding customer service. Support repeat business through excellent account management. About You as the Internal Sales Executive: Previous experience in internal sales, telesales, account management or customer retention. Proven experience working towards sales targets. Excellent communication and listening skills. Commercially aware with a customer-first approach. Able to manage multiple opportunities simultaneously. Confident using CRM systems. Additional Benefits: Excellent uncapped commission structure. Full training and ongoing coaching. Career progression within a growing organisation. Modern office environment. Company benefits package. This opportunity could suit candidates working as an Internal Sales Executive, Sales Executive, Telesales Executive, Customer Retention Executive, Business Development Executive, Account Executive, Sales Advisor or Sales Consultant. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Join Our Team as a Purchase/Sales Ledger Clerk! Are you an experienced Purchase/Sales Ledger Clerk looking for an exciting opportunity to contribute to a dynamic team? Our client, a thriving SME in the accounting industry, is searching for a detail-oriented and proactive individual to manage day-to-day accounts administration. If you have a knack for numbers and a passion for providing exceptional support, we want to hear from you! Key Responsibilities: Invoice Management: Post invoices, match and reconcile transactions with precision. Data Entry: Ensure accurate and efficient data entry to support financial operations. Ledger Management: Maintain purchase and sales ledgers with attention to detail. Chasing Payments: Proactively follow up on overdue payments and support credit control. Administrative Support: Assist with general accounts admin tasks to support the wider team. Success Outcomes: First 30 Days: Demonstrate your accounting competency and strong maths skills. Exhibit confidence in basic accounting procedures and maintain high accuracy. Manage the accounts email inbox while confidently answering incoming calls. First 90 Days: Independently manage the posting of cash and despatch payments. Handle purchase invoices and incoming customer queries with ease. Start contributing to more advanced administrative tasks with minimal errors. 12 Months: Process weekly payroll confidently, with rare errors. Prepare for month-end activities and effectively manage accounts issues. Enable the wider team to focus on departmental developments due to your strong support. Required Skills: Experience with an ERP system and strong computer literacy. Typing speed of approximately 26 words per minute. Proficiency in Microsoft Excel and strong maths abilities. Excellent telephone manner and communication skills. Desired Experience: Previous familiarity with SAP and Sage payroll. A background in a range of accounts admin within similar-sized SME companies. Traits & Behaviours: Team player with the ability to work independently. Strong problem-solving skills and meticulous attention to detail. Positive attitude and a supportive nature. What We Offer: Company Pension: Secure your future with our competitive pension plan. Cycle to Work Scheme: Enjoy a greener commute. Employee Discounts: Benefit from exclusive discounts. Free On-Site Parking: Stress-free parking every day. Free Tea, Coffee, and Fruit: Stay refreshed throughout your workday. Regular Work Socials: Enjoy team bonding activities. Charity Support Opportunities: Contribute to meaningful causes during work hours. Generous Holiday Package: 25 days holiday plus bank holidays, with an additional service day for every 5 years worked. Annual Bonus: Celebrate your hard work with a rewarding bonus. Ongoing Training Investment: We are committed to your professional development. Experience: A minimum of 2 years in accounting is required. Location: In-person role, fostering collaboration and teamwork. If you are ready to take the next step in your career and join a supportive and exciting environment, apply today! Bring your expertise and enthusiasm to our client's team, where your contributions will be valued and recognised. We can't wait to meet you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Internal Sales Executive - Heavyside Materials Birmingham | Permanent | £28,000 - £30,000 + Bonus Are you a confident, customer-focused sales professional who thrives on building relationships and turning enquiries into orders? This is a great opportunity to join a well-established, respected manufacturer at the heart of the UK's building materials industry. The Company Our client is a long-standing manufacturer of premium clay roof tiles and facing bricks, supplying merchants, contractors, and specifiers across the UK for many years. Known for the quality and craftsmanship of their products, they support projects ranging from new-build developments to heritage restorations. Due to continued growth, they are now looking to strengthen their internal sales team with an experienced Internal Sales Executive. The Role Based at their Birmingham site, you'll be the first point of contact for customers calling or emailing in, managing the full sales process from enquiry through to order fulfilment. You'll work closely with the external sales team, production, and logistics to ensure a smooth, positive experience for every customer, while looking for opportunities to grow accounts through upselling and cross-selling. What you'll be doing Handling inbound sales enquiries via phone and email in a professional and timely manner Processing customer orders accurately, from quotation through to delivery Building and maintaining strong relationships with merchants, contractors, and specifiers Providing product advice and technical information to customers Liaising with the external sales team, production, and logistics to ensure smooth order fulfilment Following up on quotes and identifying opportunities to upsell or cross-sell Maintaining accurate customer records on the CRM/order system Resolving customer queries and complaints efficiently What we're looking for Previous experience in an internal sales or customer service role, ideally within construction, building materials, or a related industry Excellent telephone manner and communication skills Strong administrative and organisational abilities Confident using CRM systems and Microsoft Office A team player with a positive, can-do attitude Ability to work under pressure and manage multiple priorities How to apply To apply for this opportunity, or to find out more, please contact Matt Docherty at Rommbic. Sales Administrator / Sales Support

Inside Sales Representative - Automotive Aftermarket Join a leading provider of digital automotive aftermarket solutions that helps garages and workshops across Europe grow their business. With decades of experience in the aftermarket, they deliver technical data and repair information to both independent garages and large service networks. As an Inside Sales Representative, you'll join a dynamic UK team, working in a fast-paced sales environment, generating new business and supporting distributor sales over the phone and via video platforms. In return, you'll receive a competitive salary and industry-leading bonuses, along with regular opportunities for rewards and recognition. This role would suit someone with a background in parts manufacturing, parts supply, or parts distribution (motor factors), or an experienced field sales professional looking to move into a predominantly home-based role with reduced travel. Predominantly home-based - UK based, with occasional travel for meetings, events and exhibitions Salary - ££Competitive + industry leading bonus structure + 28 days holiday + Pension + work from home equipment What you'll need: A strong knowledge of the automotive aftermarket, in particular independent, regional and national garage networks. Previous success in a sales, telesales, internal sales, or business development role, with a drive and tenacity to grow new business. The ability to thrive independently, while remaining a valuable member of the team. Ideally, exposure to working in a remote / home-based role. A confident and professional telephone manner, with the ability to build relationships in this way.What you'll be doing Achieve monthly sales targets. Use CRM systems (e.g., Microsoft Dynamics) to document activities and maintain customer data. Manage your sales pipeline independently, acquiring new customers and processing assigned leads. Work with national distributors to support the sales process and provide product training where necessary. Collaborate with the UK sales team and Sales Director to share insights and opportunities. Attend in-person meetings, events and exhibitions as required.Apply now If you're a dynamic, driven sales professional looking to thrive in a forward-thinking global organisation that rewards success, apply now! Send your CV to Kayleigh Bradley or call for a confidential chat on (phone number removed). Inside Sales Representative - Automotive Aftermarket - job ref 4364KB Glen Callum Associates are international recruiters specialising in supporting the automotive aftermarket. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know-we're here to support you

Customer Service Specialist Birmingham central (hybrid after probation) C £30,000 Negitiable, Dep on Exp + 10% Bonus + fantastic Benefits package (see below) Working Hours: 8:30 - 5.00 Are you passionate about delivering world-class customer service while navigating the fast-paced world of logistics? We’re looking for an experienced Customer Service professional who can provide exceptional support to valued Clients. We are seeking someone who is passionate about service and will always put the Customer first. Someone who understands the logistics of getting products out to the market and the problems that can be incurred. Working in this role, you will be: Managing relationships both internal and external stakeholders, ensuring a world class standard of Customer Service. Being responsible for the order management, including placing orders and providing accurate pricing and quotes. Working closely with the external Sales team, international factories and supply chain contacts. We are seeking outstanding candidates who can demonstrate: Proven experience in Customer Service and sales order processing, with exceptional communication skills both verbally and written Someone who enjoys working in a fast paced environment, with a confident telephone manner, who enjoys building relationships both internally and with Clients. Fabulous organisational skills and someone who is detail-focused and able to juggle multiple international shipments and timelines. It’s a fabulous company and you will be rewarded with an excellent Benefits package including: 10% bonus potential, defined contribution pension plan – employer contribution 6%, 25 days holiday increasing to 27 after 5 years’ service, Holiday purchase plan – employees can buy up to an extra 5 days holiday after 12 months service. Health Cash Plan – standard benefits covered by the company but also opportunity to upgrade benefits at employee cost. Death in service benefit – x4 annual salary. There is potential for hybrid working after initial training period of minimum of 3 months. If you feel you have the relevant skills and experience and want to work for a well respected global market leader, please get in touch ASAP. The team at Plum Personnel are totally committed to customer service and the principles of equality and diversity in recruitment and employment. Your application will be carefully considered in line with the skills, experience, knowledge and achievements appropriate and relevant to the job advertised and other similar roles that may be suited. You will be contacted by Plum Personnel within 48-hours of your job application if you are selected. If you do not hear from us within this timeframe it means your application for this job has not been successful on this occasion. If you have previously Registered with us and are interested in the role, please do not hesitate to contact us directly

Internal Sales Representative x 20 Birmingham C£30,000 p.a. + uncapped commission Do you enjoy converting enquiries into long-term business relationships? Are you confident managing a sales pipeline and guiding customers through the buying journey? Would you thrive in a high-performance sales environment with ongoing coaching and development? The Company: ER Recruitment are excited to be working with our client, an established and growing organisation with a strong reputation for customer service and employee development. Due to continued growth, they are looking to recruit several Internal Sales Executives to join their successful and expanding team. This is an excellent opportunity for ambitious individuals looking to develop a long-term career within sales, account management, and business development. Role & Responsibilities of the Internal Sales Executive Proactively contact prospective and existing customers to generate new business opportunities. Build strong customer relationships through outbound telephone activity and ongoing account management. Identify customer needs and recommend suitable products and services. Build rapport and guide customers through the sales process Follow up enquiries, quotations and sales opportunities to maximise conversions. Manage and maintain accurate customer records using CRM systems. Achieve individual and team sales targets and KPIs. Work collaboratively with internal departments to ensure excellent customer service. Develop long-term customer relationships to maximise repeat business and account growth. About You as the Internal Sales Executive: Previous experience within B2B sales, telesales, customer retention, account management, customer service or business development. Confident communicating with customers over the telephone. Strong relationship-building and influencing skills. Self-motivated, resilient and target driven. Commercially aware with a customer-focused approach. Organised with strong attention to detail. Comfortable using CRM systems and Microsoft Office. Additional Benefits: Uncapped commission structure. Comprehensive training and onboarding programme. Career progression opportunities. Supportive and collaborative team environment. Modern office environment. * Company benefits package. This opportunity could be suitable for candidates currently working as a Sales Executive, Telesales Executive, Internal Sales Executive, Business Development Executive, Account Manager, Customer Retention Executive, Customer Success Executive, Lead Generation Executive or Sales Consultant. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Customer Service Administrator Erdington, Birmingham Service Centre b24 8HZ Salary: £26,562pa 40 hrs pw Monday-Friday Job purpose: To assist customer service team leader with call taking activity and data entry, serving the community in partnership with the NHS Wheelchair Service. This role will report to the Customer Service Team Leader. Key Responsibilities: Answering the telephone in a busy call centre environment whilst obtaining and verifying information from the client and inputting onto computer system Inputting and retrieving data from the in-house bespoke database. Scheduling Technicians daily run. Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requests. Problem solving by clarifying issues, researching and exploring answers and alternative solutions. Escalating unresolved problems Adhering to Equal Opportunities and Dignity at Work as per the company policy Any other duties relating to the role as requested by your line manager or the Company. Skills and Qualifications: 1. Basic I.T. skills 2. Good communication skills 3. Accuracy at record keeping Training will be given. Additional skills/ experience Strong personable nature, team player, multi-tasking, customer focused, self-motivator and dependability. Confidentiality: While carrying out the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person. Service user/other agency/public engagement and involvement: Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful

Join our award-winning client as a Travel Operations Executive! If you're a proven multi-tasker with exceptional attention to detail and the desire to ensure your customers experience their perfect trip, we'd love to hear from you! The successful candidate will play a key role in contributing to the smooth-running of the Operations department, with specific responsibility for assigned tours; providing an exemplary pre and post-sale service to customers and maintaining professional working relationships with supplier partners. This is a fantastic opportunity for those with previous experience gained within the travel sector and our client can offer a competitive salary up to £27k and other great travel industry benefits. This is a hybrid role, with two days in the office and three from home and the hours of work are 9am - 5.30pm. If this role is of interest to you, please apply online. Role of Travel Operations Executive: Control room allocations and release dates Manage additional services and special requests relating to bookings Timely completion of client flight requests Provide high quality and timely communication, manifests and other documentation to all agents and suppliers Assist in writing accurate and articulate customer itineraries Arrange ticketing and boarding passes for all customers Dispatch all travel documentation to customers on time Close liaison with suppliers on quality control issues Conduct audit of loaded allotments and contracts data to assure accuracy in system Liaise with and assist the Finance department with supplier invoicing when required Adopt company policies to resolve customer service issues, post and pre-sale Respond to customers enquiries whether by telephone or email Skills required for the role: Operations experience gained within a travel agency/tour ops environment Excellent interpersonal communication skills and a high level of professionalism An eye for a sale and ability to convert customer enquiries into confirmed bookings Strong problem-solving capabilities A methodical and conscientious approach to all tasks Excellent organisation and time management skills Attention to detail and a high level of numeracy A preparedness to work outside normal office hours If you’re interested in learning more about this Travel Operations Executive role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Telephone Interpreter / Freelance / Work from Home Are you an experienced UK based interpreter, fluent in English and a 2nd language? And looking to work from home? In this freelance role, you'll work with the world's leading language agency, to provide interpretation across a range of industries, including the NHS and the Public Sector. What's on Offer? Competitive rates of pay Freelance Remote work which can be the sole source of income or an additional salary. Flexible working schedule: You choose the hours you'd like to login/offer your services. Orientation training and interpreter app training provided The Role Providing interpreting services to organisations and their customers with limited English proficiency Answer requests and interpret real-time conversations both ways via audio call, using a dedicated app. Interpreting and translating English to a 2nd language and vice versa over the phone in real time Providing accurate and complete interpretation whilst demonstrating excellent customer service at all times Ideal PersonPrevious proven professional experience in spoken interpretation is essential Living in the UK and eligible to work in the UK on a self-employed basis Fluent in English and a 2nd language Has in-depth understanding of the cultural dynamics of both languages Community Interpreting Level 3 certificate or higher, is desirable but not essential You must hold, or be willing to obtain an Enhanced DBS (Disclosure and Barring Service) What's Next? Apply with your CV today and our team will get in touch to discuss your application. Other roles you may have applied for: Vietnamese Interpreter, Tigrigna Interpreter, Sorani Interpreter, Sudanese Interpreter, Bahdini Interpreter, Tamil Interpreter, Tetun Interpreter, Bahasa Indonesia Interpreter, Bengali Interpreter, Polish Interpreter, Turkish Interpreter, Slovene Interpreter, Romani Interpreter, Swahili Interpreter, Gujarati Interpreter, Georgian Interpreter, Ukrainian Interpreter, Lithuanian Interpreter, Mandarin Interpreter, Dari Interpreter, Czech Interpreter, Slovak interpreter, Cantonese Interpreter, Mandarin Interpreter, Portuguese Interpreter, Spanish Interpreter, Sinhalese Interpreter, Farsi interpreter PRESENT PRESENT Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corporate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Friendly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website

Recruitment Account Manager – Education Staffing & Client Delivery £25,000–£35,000 + Commission Birmingham City Centre Fulltime/permanent - 7:30am–4:30pm (reduced hours during school holidays) Join a Leading Education Recruitment Provider Are you an organised, customer-focused professional who thrives in a fast-paced environment? Do you enjoy building relationships, coordinating multiple priorities and delivering excellent service? Smile Education is looking for an Account Manager to support our partnership with Enquire Learning Trust as part of our growing Managed Service Provider (MSP) team. This is a fantastic opportunity for someone with experience in recruitment, resourcing, account management, staffing, education, healthcare, social care or client services. This is a relationship-driven, delivery-focused role where you'll manage school staffing requirements, engage candidates, liaise with partner agencies and ensure a first-class service for schools. Key Responsibilities Manage short-term, long-term and emergency school staffing requirements Act as the main point of contact for schools, candidates and partner agencies Build strong relationships with MAT stakeholders, schools and education professionals Source, screen and interview Teachers, Teaching Assistants and Support Staff Advertise vacancies across job boards and recruitment channels Coordinate candidate availability, bookings and placements Maintain accurate records using CRM and recruitment systems Work closely with compliance teams to ensure candidate suitability Chase timesheets, manage booking administration and resolve service issues Identify staffing challenges and deliver practical recruitment solutions Location & Hours Brimingham city centre 7:30am–4:30pm (reduced hours during school holidays) Skills & Experience Experience in account management, recruitment, resourcing, staffing or customer service Strong communication and stakeholder management skills Confident telephone manner and relationship-building ability Excellent organisation, prioritisation and attention to detail Comfortable working under pressure in a fast-paced environment Experience using CRM systems and Microsoft Office Why Join Smile Education? Competitive salary plus commission Award-winning education recruitment business Career development and progression opportunities Supportive, collaborative team environment Growing MSP division with established school partnerships Apply Now If you're looking for a Recruitment Account Manager, Delivery Consultant or 270 recruitment opportunity where you can make a real impact, we'd love to hear from you. Reference: SM1LER We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications

We have a fabulous opportunity to join one of the UK’s leading online cruise agencies as a Specialist Cruise Consultant, in which you'll not only benefit from fantastic earning potential but will have the chance to choose your own working hours! The role offers: A highly competitive salary plus uncapped commission - average OTE is £60k Top sellers earning £100k plus Commission is paid monthly when booking is made All quality leads and laptop/headset are provided for you Guaranteed Educational & Ship Visit Opportunities Flexible Hours for a great work/life balance (minimum 37.5 hours per week) - set your own hours to suit you Other great benefits inc. pension, 50% earnings for maternity & paternity Full administration and management support So, if you have significant experience within a cruise sales role and/or strong tailor-made tour operations experience (ideally with some exposure to cruise) and would like to know more about this fabulous opportunity to join a brand leading cruise sales team, please press the apply button now! Role of Specialist Cruise Consultant: Handling both telephone calls and web enquiries Selling cruise holidays across all cruise lines inc. 6 and river Tailor-making cruise and stay packages Upselling and booking ancillary products where appropriate Offering exceptional customer service, expert advice and personal recommendations Working to and achieving sales targets Skills required for the role: Recent cruise sales experience and/or strong tailormade tour operations experience Good personal cruise experience would be a huge advantage Confident & engaging telephone manner Genuine interest and desire to specialise in the cruise sector Proven sales/profit generated track record * Tenacious and pro-active approach to sales with an ability to "close" the sale If you’re interested in learning more about this Specialist Cruise Consultant opportunity, please press the apply online button now! Not for you? Then visit our website to see the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Job IntroductionWe are currently recruiting for a Car Sales Executive to join our Audi Dealership in Solihull.The hours of work are between 8.30am to 6pm Monday to Saturday, with a day off in the week and working 10am to 4pm on Sundays on a rota basis.Benefits include use of a company car and an uncapped OTE of £60,000.As a Sales Executive with Listers youll make sure that every customer feels unique by understanding exactly where and how our vehicles fit into their life. Its all about matching the person to the right car and ensuring they have the features and add-ons to suit.From financing to contracts, youll aim for total customer satisfaction right through the process.Role and ResponsibilitiesYou will build trust, communicate effectively and exceed our customer's expectations through qualification and creating an effective first impression.Maximising opportunities through prospecting, following-up calls, in-bound telephone enquiries, walk in prospects and internet enquiries.Maximising profit by achieving the monthly KPI's for unit sales, profit per unit, finance penetration and add-on products.Adhering to the Company's FCA and data protection obligations by accurately collecting all customer contact and vehicle data, in order to maximise the quality and content of the customer database.About youThis may suit someone who has previously worked as a car sales executive, retail manager or sales manager.Ultimately you will be able to demonstrate an ability and record of achieving and exceeding targets.The ability to quickly establish and build rapport with our customers.Hold the potential to forge a successful career in the industry.You will hold a valid UK drivers licence.Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer33 days holiday including bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.TPBN1_UKTJ

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS | BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years’ relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion * Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company’s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What’s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years’ service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Sales Executive Birmingham C£30,000 p.a. + uncapped commission Are you a confident communicator who enjoys building relationships and influencing customers? Do you thrive in a target-driven environment where your success is recognised and rewarded? Are you looking to join a growing business offering genuine development and career progression opportunities? The Company: ER Recruitment are excited to be working with our client, an established and growing organisation with a strong reputation for customer service and employee development. Due to continued growth, they are looking to recruit a Sales Executive to join their successful and expanding team. This is an excellent opportunity for ambitious individuals looking to develop a long-term career within sales, account management, and business development. Role & Responsibilities of the Sales Executive: Proactively contact prospective and existing customers to generate new business opportunities. Build strong customer relationships through outbound telephone activity and ongoing account management. Identify customer needs and recommend suitable products and services. Follow up enquiries, quotations and sales opportunities to maximise conversions. Manage and maintain accurate customer records using CRM systems. Achieve individual and team sales targets and KPIs. Work collaboratively with internal departments to ensure excellent customer service. Develop long-term customer relationships to maximise repeat business and account growth. About You as the Sales Executive: Previous experience within sales, telesales, customer retention, account management, customer service or business development. Confident communicating with customers over the telephone. Strong relationship-building and influencing skills. Self-motivated, resilient and target driven. Commercially aware with a customer-focused approach. Organised with strong attention to detail. Comfortable using CRM systems and Microsoft Office. Additional Benefits: Uncapped commission structure. Comprehensive training and onboarding programme. Career progression opportunities. Supportive and collaborative team environment. Modern office environment. Company benefits package. This opportunity could be suitable for candidates currently working as a Sales Executive, Telesales Executive, Internal Sales Executive, Business Development Executive, Account Manager, Customer Retention Executive, Customer Success Executive, Lead Generation Executive or Sales Consultant. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you