Trabajos customer facing en BirminghamCrear alertas

Pre-booked appointments. Full training. If you are good at sales please, read on. \n \n Anglian Home Improvements has been designing and building conservatories since 1966 — every product made in Britain, and the majority of our customers say they'd recommend us to friends and family. We're growing our Solihull-based sales team, covering Birmingham and the surrounding areas. \n \n The role \n You'll visit homeowners who have already asked to see us — pre-booked, pre-qualified appointments generated by our national marketing, local teams and showrooms. No cold calling. No knocking doors to find your own leads. \n \n In each appointment you'll: \n \n • Sit down with homeowners and understand what they really want from their new space \n • Design their extension, conservatory or garden room with them from our product range \n • Present a price on the day and ask for the business \n • Hand a clean, accurate order to our surveyors and installation teams \n \n Your diary will include some evenings and weekends, because that's when homeowners are in; in return you get genuine control over your week. \n \n Pay — how it actually works \n This is a self-employed, commission-only role. There is no basic salary: you earn commission on every completed sale, paid [weekly/fortnightly]. Before you accept anything, we'll take you through the full commission structure in writing — the rates, when you're paid, and what happens if an order cancels — so you know exactly how the role works before you commit. \n \n There are no fees of any kind. Training, appointments, marketing materials and ongoing support are provided at no cost to you. You will never be asked to pay anything to apply, to train, or to work with us. \n \n What you'll get from us \n • Appointments supplied — you focus on selling; we keep your diary filled \n • Full product and sales training course — a structured induction at no cost to you, so no home improvement experience is needed \n • Real coaching, not just targets — regular one-to-ones and field days with your Sales Manager, focused on building your skills and your income \n • Recognition and incentives — monthly awards, team contests and Anglian's national rewards \n \n Is this you? \n • Experience in sales, construction, or another customer-facing role — in-home or high-value sales is a bonus, but attitude matters more than your CV \n • Self-motivated and resilient — you treat a "no" as fuel, not failure \n • A good problem solver \n • Full UK driving licence and your own car \n • Comfortable with self-employed, commission-only pay (we'll explain exactly how it works before you commit to anything) \n \n Straight talk \n Commission-only means real flexibility, being your own boss, and an income that reflects your effort and skill — particularly in your first weeks while you train. We'd rather tell you that upfront: the people who thrive here come in with their eyes open. If that excites you more than it worries you, we should talk. \n \n How to apply \n Apply with your CV through Reed. Our process is simple: a phone chat, a Teams meeting, and a face-to-face meeting in Solihull, then an offer and your induction date. We respond to every applicant. \n \n Anglian Home Improvements is committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristic as defined by the Equality Act 2010. \n

We are looking for a conscientious, and fully qualified Electrical Qualifying Supervisor to join our dedicated trades team covering our social housing contract in the West Midlands. \n Due to the nature of our works, working within residential properties, you will be passionate about delivering an exceptional customer service, understanding the positive impact and difference you are making to people’s homes. \n At Ian Williams, we offer more than just a job! we provide a secure, supportive environment where you’re fairly rewarded and can truly belong. \n Competitive basic salary of £44,656 with the potential to earn up to £48,712 \n Your hard work will always be recognised and rewarded: \n\n • Weekly pay with a guaranteed 39 hour week and annual reviews\n, • Productivity bonuses, plus call out and overtime pay\n, • Company van, fuel card, and travel expenses\n, • Uniform and PPE provided, no charge\n, • 31 days paid holiday (including bank holidays)\n, • Pension contributions to support your future\n, • Life Insurance, covering you on and off site\n, • Health and wellbeing support via Lighthouse Charity\n, • Additional perks like supplier discounts and more!\n, • other benefits including preferred supplier discounts and much more!\n\n The Electrical Qualifying Supervisor role: \n\n • Complete on-going electrical testing (EICRs) and repairs within occupied residential properties\n, • As an EQS you will also be responsible for checking and signing off electrical certification conducted by the other electricians as well as notifying building control of any new installation works.\n, • Ensuring installations of works surrounding kitchens & bathrooms are completed to a quality standard and post inspections are completed.\n, • Validation on electrical repairs, small works, and test & inspections \n\n What will you bring as an Electrical Qualifying Supervisor? \n\n • Qualified to an NVQ level 3 Electrical Installation, and AM2 is essential.\n, • 2391 - Testing and Inspection is essential\n, • 18th Edition Wiring Regulations is essential.\n, • Experience working within a domestic environment, and comfortable working within occupied residential properties.\n, • Flexibility and a can-do attitude, with the occasional requirement to be part of our on-call rota for emergency out of hours electrical work.\n, • Strong customer facing skills are essential, as you often be the face of the business from our customers perspective\n, • A full UK Driving License is essential for this role.\n\n About Ian Williams Ltd: \n Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. \n All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. \n Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. \n We reserve the right to shortlist candidates prior to the closing date. \n Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you. \n We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.

Company Description \n We are a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. \n \n We don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof. \n \n Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant. \n \n Job Description \n Purpose of the role \n To provide a single point of communication and ownership to Customers and driving resolution across Service issues whilst providing a first-class customer service, identifying, and offering service improvement and the identification of revenue opportunities within the Customer base. \n \n An internally and externally facing role accountable for the effective management of assigned customers, whose primary focus is to build customer advocacy whilst ensuring that we deliver to contractual commitments. Management of customer expectations throughout the service lifecycle, being responsive, communicative, and innovative in our engagements with customers and working closely with internal stakeholders to deliver a positive customer experience. \n \n What you will be doing \n\n • Ownership of customers contract and obligations, identifying any gaps and risks within service and mitigating where require\n, • Manage regular and structured Service Review meetings with customers ensuring the appropriate preparation, data presentation and analysis, and action tracking.\n, • Management of customers, including preparing and delivering Service Management Reports, driving Continual Service Improvement Plans and Customer Satisfaction\n, • Act as an escalation point to both external and internal stakeholders related to customer service\n, • Work closely with Account Management to ensure a collaborative approach and drive strategic goals and opportunities for customers\n, • Reviewing the P&L for each customer to ensure profitability of the contract\n, • Adhere to strategic objectives and KPIs that support our growth and retention strategy, along with improving our customer experience\n, • Working with both internal and external stakeholders to support customer related activities\n, • Provision and management of Service Management related business reporting and forecasting for customers, for use within and outside of the function\n\n \n What success looks like in this role \n\n • Customer Satisfaction – NPS Scores, Service Management Surveys\n, • Customer Retention\n, • Additional opportunities and revenue growth\n, • Profitable contract management including reduction in cost to serve\n, • Adherence to SLA performance\n\n \n Qualifications \n What you need to have done already \n\n • Customer facing role within a service industry\n, • Experience within an IT / Managed Service / Telecoms industry\n, • Proficient with Microsoft Office applications\n\n \n Skills you will need to excel \n\n • Maintain in-depth knowledge of products and service offerings, current and future; ensuring attendance and ownership of individual development where required to support the business.\n, • Strong communication and negotiation skills with a track record of success in influencing internal and customer stakeholders.\n, • Excellent written and verbal communication skills with confidence and the ability to communicate at all levels including executive engagement\n, • Customer focused with an emphasis on delivering a high level of customer satisfaction\n, • Resilience to fast paced/demanding environment\n, • Self-motivated with ability to prioritise time and tasks as necessary\n, • Ability to drive and facilitate change\n, • Ability to influence and negotiate\n, • Ability to meet critical deadlines\n\n \n Other qualifications \n\n • ITIL Foundation (v4)\n, • ITSM experience with ServiceNow\n\n

Your new companyOn behalf of Birmingham City Council, we are recruiting for a Local Investigation Officer to support a citywide environmental improvement initiative in partnership with the Waste Enforcement Team. This is an excellent opportunity to join one of the UK's largest local authorities and play a key role in educating communities, improving local environments and supporting compliance across Birmingham's neighbourhoods. \n Your new roleThis is a full-time position working 35 hours per week, Monday to Friday, on a three-month ongoing contract. Based across Birmingham, the role is primarily field-based, with staff meeting at the office each morning before travelling to designated locations across the city.As a Customer Liaison Officer, you will act as the first point of contact within areas identified as waste enforcement hotspots. You will engage directly with residents and members of the public, providing education, guidance and support to encourage positive behavioural changes and improve compliance with environmental standards. You will investigate reported issues, gather information and build positive relationships within local communities. Where concerns remain unresolved following initial contact, you will escalate cases to the Waste Enforcement Team for further action. This is a highly visible role that requires confidence in speaking with the public and representing Birmingham City Council professionally at all times. All necessary equipment will be provided. \n What you'll need to succeedTo be successful in this role, you will have experience working in a customer-facing environment and be confident communicating with people from a wide range of backgrounds. You will possess excellent interpersonal skills, a calm and professional approach, and the ability to handle difficult conversations constructively. Experience within community engagement, housing, enforcement support, environmental services, customer service or a similar field would be advantageous, although candidates with strong transferable skills will also be considered. You will be comfortable working outdoors, travelling across Birmingham and managing your workload independently while maintaining accurate records of interactions and outcomes. \n What you'll get in returnIn return, you will receive a pay rate of £13.45 per hour plus holiday allowance, equivalent to £15.07 per hour for the first 12 weeks. Following this period, the rate increases to £15.03 per hour plus holiday allowance, equivalent to £17.60 per hour. You will gain valuable experience working alongside Birmingham City Council's Waste Enforcement Team, contributing to cleaner and safer communities across the city. This role offers stable full-time hours, all necessary equipment, and the opportunity to make a genuine difference by engaging directly with residents and supporting environmental improvement initiatives throughout Birmingham. \n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ERP Trainer \n Hybrid - Midlands \n £40,000 - £50,000 DOE \n We're recruiting on behalf of an established Microsoft Dynamics partner seeking an experienced ERP Trainer. This is an excellent opportunity for someone who enjoys delivering engaging software training, creating high-quality learning content, and helping customers and colleagues maximise the value of their ERP systems. \n Whether your experience is with Microsoft Dynamics 365 Business Central, Dynamics NAV, SAP, Oracle, Sage, Infor, IFS, Epicor, Unit4 or another ERP platform, we'd love to hear from you. \n You'll play a key role in driving user adoption through both customer-facing and internal training within a collaborative, forward-thinking environment. \n Key Responsibilities \n\n • Design, develop and deliver engaging ERP training programmes.\n, • Deliver instructor-led training sessions remotely and in person for customers and internal colleagues.\n, • Create a variety of learning materials including video tutorials, user guides, presentations, training manuals and online content.\n, • Develop clear, engaging content suitable for users with varying levels of technical knowledge.\n, • Work closely with consultants and subject matter experts to ensure training materials remain accurate and aligned with product developments.\n, • Gather learner feedback and continuously improve training delivery and learning resources.\n, • Maintain and update documentation in line with software enhancements and new releases.\n, • Support the development of online learning platforms and knowledge resources.\n, • Deliver training across complementary Microsoft technologies, including Power BI and associated reporting solutions where appropriate.\n, • Collaborate with Professional Services, Support and Product teams to ensure a consistent customer experience.\n, • Provide post-training guidance and user support within your areas of expertise.\n\n You'll ideally have: \n\n • Proven experience delivering ERP or business software training.\n, • Experience creating engaging learning content including presentations, videos, user guides and online resources.\n, • A good understanding of business processes across areas such as finance, operations, supply chain or manufacturing.\n, • Experience using Learning Management Systems (LMS) or online learning platforms.\n, • Strong presentation and communication skills, with the ability to explain technical concepts clearly to audiences of varying experience.\n, • Excellent organisational skills and the ability to manage multiple training projects simultaneously.\n, • A proactive approach, enthusiasm for learning new technologies and a genuine passion for helping users succeed.\n\n Desirable (Not Essential) \n\n • Experience with Microsoft Dynamics 365 Business Central or Dynamics NAV.\n, • Experience delivering training on reporting tools such as Power BI, Cosmos or Continia.\n, • Microsoft certifications such as MB-800 or Microsoft Certified Trainer (MCT).\n, • Experience in business analysis, finance or ERP consultancy.\n, • Knowledge of ERP system administration, reporting or standard accounting processes including VAT.\n\n What's on Offer \n\n • Hybrid working.\n, • The opportunity to join a highly respected Microsoft Dynamics partner.\n, • A collaborative, supportive and people-focused culture.\n, • Ongoing training and professional development, including the opportunity to build expertise in Microsoft Dynamics 365 Business Central.\n, • The chance to work with the latest Microsoft technologies while making a real impact on customer success.\n\n \n Apply today or get in touch for a confidential discussion. \n

Operations Engineer \n £55,000 - £60,000 base + benefits \n The Operations Engineer plays a key role in ensuring the resilience, performance, and ongoing enhancement of technologies and platforms. \n Acting as the operational foundation for commercial digital services, this role is responsible for ensuring applications, integrations, enterprise platforms, customer-facing technologies, and supporting infrastructure are effectively monitored, maintained, and supported. The focus is on proactively identifying issues, improving reliability, minimising service disruption, and maximising platform availability. \n The Operations Engineer will work collaboratively with Engineering, Platform, Integration, Product, Cybersecurity, and Enterprise IT teams to support operational excellence through incident management, governance activities, release coordination, platform optimisation, and service continuity. \n Key Responsibilities \n\n • Provide operational support for enterprise platforms, applications, integrations, and associated technologies.\n, • Monitor system health, availability, and performance using monitoring, alerting, and observability tools.\n, • Analyse, troubleshoot, and resolve incidents affecting services and platforms.\n, • Perform root cause analysis and contribute to implementing permanent solutions to prevent recurring issues.\n, • Coordinate major incident activities across internal technology teams and external suppliers where required.\n, • Support production deployments, release activities, and environment readiness checks.\n, • Collaborate with Engineering and Platform teams to ensure new solutions and releases are operationally stable and supportable.\n, • Identify opportunities to automate operational processes, reporting, alerting, and maintenance activities.\n, • Ensure operational practices align with governance, cybersecurity, compliance, and change management requirements.\n, • Create and maintain operational documentation, support guides, and technical runbooks.\n, • Drive continuous improvement initiatives to enhance platform stability, reliability, and operational efficiency.\n, • Work closely with Product, Engineering, Platform, Integration, and Service Management teams to deliver strong operational outcomes.\n\n Skills and Experience Required \n\n • Proven experience supporting enterprise applications, digital platforms, or cloud-based technologies.\n, • Strong technical troubleshooting, analytical thinking, and problem-solving abilities.\n, • Experience working within IT operations, support engineering, or service management environments.\n, • Experience supporting business-critical production services and operational platforms.\n, • Knowledge of monitoring, logging, alerting, and observability practices.\n, • Experience working with incident, problem, change, and release management processes.\n, • Excellent communication skills with the ability to collaborate effectively across multiple technical and business stakeholders.\n\n Desirable Skills and Experience \n\n • Experience working within automotive, manufacturing, retail, or enterprise digital technology environments.\n, • Exposure to cloud platforms, CI/CD tooling, DevOps practices, and infrastructure automation.\n, • Experience supporting Salesforce, APIs, integrations, digital platforms, or enterprise SaaS solutions.\n, • Understanding of Site Reliability Engineering (SRE), operational engineering principles, or reliability-focused practices.\n\n

Dynamics 365 Business Central Trainer \n Hybrid \n £40,000 - £50,000 DOE \n We're recruiting on behalf of an established Microsoft Dynamics partner seeking an experienced Dynamics 365 Business Central Trainer. This is an excellent opportunity for someone who enjoys delivering engaging training, creating high-quality learning content, and helping customers and colleagues get the most from Business Central. You'll play a key role in driving user adoption through both customer-facing and internal training in a collaborative, forward-thinking environment. \n Dynamics 365 Business Central Trainer Key Responsibilities: \n\n • Design, develop and deliver engaging training programmes for Microsoft Dynamics 365 Business Central.\n, • Deliver instructor-led training sessions both remotely and in person to customers and internal colleagues.\n, • Produce a variety of learning materials including video tutorials, user guides, presentations, training booklets and blog content.\n, • Create clear, engaging content suitable for users with varying levels of technical knowledge.\n, • Work closely with consultants and subject matter experts to ensure training content remains accurate, relevant and aligned with software developments.\n, • Gather learner feedback and continuously improve training delivery and materials.\n, • Maintain and update documentation in line with new Business Central releases and product enhancements.\n, • Support the ongoing development of online learning resources and knowledge platforms.\n, • Deliver training on complementary Microsoft solutions including Power BI, Cosmos and Continia where appropriate.\n, • Collaborate with teams across Professional Services, Support and Power Platform to ensure a consistent customer experience.\n, • Provide post-training guidance and consultancy within your areas of expertise.\n\n Key Experience: \n\n • Proven experience delivering software training, preferably within Microsoft Dynamics 365 Business Central.\n, • Experience creating engaging learning content including videos, written guides, presentations and online resources.\n, • A strong understanding of Microsoft cloud technologies and general business processes.\n, • Knowledge of reporting solutions such as Power BI, Cosmos or Continia.\n, • Experience working with Learning Management Systems (LMS) or online learning platforms.\n, • Excellent presentation and communication skills with the ability to explain technical concepts clearly to audiences of all experience levels.\n, • Strong organisational skills with the ability to manage multiple projects simultaneously.\n, • A proactive, adaptable approach and a commitment to continuous learning.\n\n The following would be advantageous but are not essential: \n\n • Microsoft certifications such as MB-800 or Microsoft Certified Trainer (MCT).\n, • Experience in business analysis or finance.\n, • Experience providing consultancy in areas such as Business Central system administration, reporting or standard accounting processes including VAT.\n\n What's on Offer \n\n • Hybrid working.\n, • The opportunity to join a highly respected Microsoft partner.\n, • A collaborative, supportive and people-focused culture.\n, • Ongoing professional development and training.\n, • The chance to work with the latest Microsoft technologies while making a real impact on customer success.\n\n Apply today or contact us for a confidential discussion.

Service Delivery Manager \n Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. \n The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. \n The salary for this position is between £35,000 and £50,000 Depending on experience and will be a office based role in Solihull with some remote working. \n Benefits & Package for a Service Delivery Manager: \n\n • Salary: £35,000 - £50,000 Depending on Experience\n, • Hours: Monday - Friday, 9am - 5:30pm\n, • Contract Type: Permanent\n, • Location: Hybrid - Solihull\n, • 33 days holiday (including Bank Holidays)\n, • Referral Bonus - Recommend a friend\n, • Employee Assistance Programme\n, • Private Medical Insurance after probation\n, • Enhanced Maternity and Paternity pay\n, • Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme\n\n \n Key Responsibilities of an Business Support Executive: \n\n • \n Own the customer contract and service obligations, identifying risks or gaps and implementing mitigation strategies. \n • Plan, lead, and document structured Service Review Meetings with key stakeholders.\n, • Deliver comprehensive Service Management Reports and lead ongoing improvement plans.\n, • Act as the escalation point for internal and external customer service concerns.\n, • Partner with Account Management to align on strategic goals and drive new opportunities.\n, • Review customer P&Ls to ensure contract profitability and efficiency in service delivery.\n, • Monitor and report on KPIs, SLAs, and service performance to meet customer expectations.\n, • Provide detailed business reporting and forecasting to internal and external stakeholders.\n, • Support broader service initiatives and collaborate across departments to improve customer experience.\n\n Key Skills and Experiences of an Service Delivery Manager: \n\n • \n ITIL V4 Foundation (essential); additional ITIL modules are a plus \n • 2+ years of experience in a customer-facing service management role\n, • Background in IT, Managed Services, or Telecoms industry\n, • Experience managing multiple customers/accounts\n, • Proficient in Microsoft Office applications\n, • Experience working with P&L and understanding commercial impacts\n, • Familiarity with ServiceNow or similar ITSM platforms\n, • Strong Negotiation and Influencing Skills\n, • Exceptional Communication Skills\n\n If you have the required skills and experience as a Service Delivery Manager and are interested in this role, please apply now. \n Red Recruitment (Agency).

BUILDING MANAGER \n\n • Rendall & Rittner • £30,000 - £35,000 • Beetham Tower, Birmingham - B1 1BY • Monday to Friday\n\n DEVELOPMENT DETAILS \n You’ll be the face of a landmark 39-storey mixed-use tower in the heart of the city, home to 153 luxury apartments above a premium international hotel. Residents enjoy concierge services, secure parking and sweeping panoramic views, with Birmingham New Street and Grand Central just a short stroll away. It’s a vibrant, high-profile setting where service expectations are elevated and no two days are the same. \n ROLE EXPECTATIONS \n You will lead the day-to-day operations of the building, ensuring a seamless resident experience, well-presented common areas and smooth contractor activity. You will be highly visible on site, resolving issues quickly, managing health and safety standards and building strong relationships with residents, hotel partners and stakeholders. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents feel listened to, well-informed and confident their building is in safe hands.\n, • The development is immaculate, safe and compliant, with proactive risk management and clear records.\n, • Contractors deliver on time, on budget and to the agreed standard, with minimal disruption.\n, • Communication is timely and transparent, with concise updates and well-managed expectations.\n, • Service charge budgets and procurement demonstrate value for money without compromising quality.\n, • Issues are anticipated and resolved early, with continuous improvements identified and delivered.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Being present and approachable on site, handling resident enquiries and feedback.\n, • Overseeing building standards, H&S compliance, inspections and statutory checks.\n, • Coordinating and supervising contractors, permits to work and planned works.\n, • Managing building systems, access control, parking and concierge interface.\n, • Monitoring budgets, raising purchase orders and approving invoices.\n, • Preparing reports, maintaining site records and communicating updates to stakeholders.\n\n WHO THIS ROLE IS FOR \n\n • You put residents first and take pride in delivering a premium service experience.\n, • You’re calm under pressure, solution-focused and comfortable making decisions.\n, • You build rapport quickly and communicate clearly with a wide range of people.\n, • You’re organised, detail-driven and diligent about safety and standards.\n, • You take ownership, follow through and look for smarter ways to work.\n\n EXPERIENCE THAT HELPS \n\n • Experience managing high-rise, mixed-use or luxury residential buildings.\n, • Familiarity with building systems, permits to work and contractor supervision.\n, • Confident with H&S compliance, inspections and record-keeping.\n, • Background in customer-facing roles where service excellence is key.\n, • Comfortable with budgets, procurement and basic reporting.\n\n WHAT WE OFFER \n\n • 25 days holiday plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your approach to resident service, H&S/compliance knowledge, contractor management, problem-solving and communication\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Join Our Team as a Technical Sales Engineer!\n Location: South Midlands (Home-based with travel) \n Are you ready to take your career to the next level? Stannah’s New Lift Division is on the lookout for a Technical Sales Engineer to join our dynamic team! Whether you’re a seasoned lift sales professional or an engineer eager to transition into a commercial role, this is your chance to shine with a respected, long-established brand. \n If you have experience with lifts—whether hands-on or in customer-facing roles—this could be the perfect opportunity for you! Your Role\n In this exciting position, you will: \n\n • Lead the promotion and sales of our innovative Lift range.\n, • Build and nurture strong relationships with customers.\n, • Identify new opportunities and guide clients to the right technical solutions.\n, • Provide trusted advice to enhance our market presence.\n\n We’re looking for someone who is: \n\n • Driven: You have a passion for achieving results.\n, • Customer-focused: You thrive on delivering exceptional service.\n, • Knowledgeable: You understand the new lift market and are ready to make an impact.\n\n This is a pivotal moment to join us and play a key role in shaping the future of our division! Working Hours\n Monday to Thursday: 08:30 - 17:30 \n Friday: 08:30 - 13:30 Your Responsibilities\n\n • Achieve annual sales targets and monitor progress.\n, • Formulate strategies to optimize sales performance.\n, • Assess client needs through effective questioning.\n, • Provide accurate quotations and follow up on leads.\n, • Identify and build relationships with prospects and repeat customers.\n, • Conduct site visits as necessary.\nQualifications\n What We’re Looking For: \n\n • Experience in the lift industry, ideally in a sales capacity.\n, • Relevant professional or technical qualifications or related experience.\nWhy Join Us?\n At Stannah, we believe in rewarding our team members. Here’s what we offer: \n\n • Competitive salary, paid monthly.\n, • Quarterly Profit Share Bonus Scheme based on company performance.\n, • 25 days of holiday plus bank holidays, with options to buy extra leave.\n, • Pension Scheme with matched contributions.\n, • SimplyHealth Cash Plan for health-related expenses.\n, • Life Assurance Scheme.\n, • Long Service Award with holiday benefits.\n, • Discount Rewards Scheme for shopping, travel, and more.\n, • Employee Assistance Programme for well-being support.\n, • Enhanced maternity and paternity provisions.\n, • Company vehicle.\n\n Join Us! Stannah Group is an equal opportunities employer, welcoming applications from all backgrounds, identities, and abilities. We are committed to creating a diverse and inclusive workplace where everyone feels valued. \n Note: We reserve the right to close this vacancy early if we receive a high volume of applications. Please ensure you have the appropriate right to work; sponsorship is not available.

Field Service Engineer Location: Multiple Locations Available Salary: Up to £39,(Apply online only) + Overtime + Door-to-Door Pay Benefits: Company Van, Fuel Card, Tools, Uniform, 31 Days Holiday, Company Pension An excellent opportunity has arisen to join a well-established material handling business specialising in the service, maintenance and repair of manual and electric pallet trucks. This is a field-based role where you'll work from home, managing your own territory and visiting customer sites to carry out planned servicing, breakdown repairs and preventative maintenance. You'll be joining a supportive business that values its engineers and offers excellent earning potential through door-to-door pay and overtime. The Role Service, maintain and repair manual and electric pallet trucks. Diagnose mechanical and electrical faults at customer sites. Carry out planned preventative maintenance and reactive breakdown repairs. Complete service reports and associated paperwork accurately. Provide excellent customer service while representing the business on-site. Manage your own van stock and maintain company equipment. Work independently across your designated territory. Occasional overnight stays may be required. The Candidate We're keen to speak with engineers from a variety of backgrounds, including material handling, powered access, plant, agricultural, forklift, automotive or general mechanical service environments. You'll ideally have: Previous experience servicing or repairing material handling equipment Strong fault-finding and diagnostic skills. Good customer-facing communication skills. The ability to work independently and manage your own workload. A full UK driving licence. Desirable Experience working on pallet trucks or material handling equipment. LOLER certification. Electrical & mechanical fault-finding experience. What's on Offer? Basic salary up to £39,(Apply online only). Door-to-door pay. Overtime paid at 1.5x. Company van. Fuel card. Tools and uniform provided. 31 days annual leave (including bank holidays). Company pension. Monday to Friday working. Long-term opportunity with a well-established and growing business. If you're an experienced Field Service Engineer looking for a role offering excellent work-life balance, strong earning potential and the opportunity to work autonomously within a supportive business, we'd love to hear from you. Apply Now If you are interested in this position, please contact Alex Connolly on (phone number removed) SER-IN

Business Development Manager | Fresh Food, Supermarkets & Sustainable LogisticsFresh Food, Chilled Logistics & Major Retail Supply Chains | UK Wide & Fully RemoteAre you a proven new business developer with strong relationships across the fresh food, chilled food, and supermarket supply chain?Do you understand the supply and logistics challenges facing food manufacturers, growers, consolidators, processors, and suppliers delivering into the UK's leading supermarkets?Are you excited by the opportunity to represent a business that is genuinely transforming the future of UK food haulage logistics through innovation, sustainability, and environmental leadership?Our client is a pioneering logistics business and the first haulage company in the UK to operate a fully electric fleet. With sustainability at the heart of its growth strategy, the business is helping food producers and suppliers significantly reduce their carbon footprint whilst maintaining exceptional service levels delivering chilled food to major supermarkets across the UK.As part of an ambitious growth plan, we are seeking an experienced Business Development Manager to develop and win highly targeted new business across the fresh and chilled food sectors.The RoleThis is a true "hunter" role for an ambitious sales professional who thrives on opening doors, building relationships, influencing and securing new accounts.You'll be responsible for developing opportunities with food manufacturers, fresh produce suppliers, growers, wholesalers and organisations supplying the UK's major supermarket groups.Working closely with senior leadership, you will execute a targeted sales strategy, engaging with stakeholders at every level, from Transport and Supply Chain Managers through to Commercial Directors and Board-level decision makers.This is not simply about selling transport services. You'll be offering customers a compelling proposition that combines operational excellence with a market-leading sustainability agenda.What We're Looking ForWe are particularly interested in speaking with individuals who have:A proven track record of winning new business within food logistics, refrigerated transport, fresh produce, chilled food, or related supply chain sectors.Strong knowledge of supplying into major UK supermarkets, food retailers and food wholesalers.Existing networks and relationships within food manufacturing, fresh produce, food retail supply chains.The ability to engage, influence, and negotiate with stakeholders at all levels.A consultative sales approach and a passion for developing long-term customer partnerships.Experience building and managing sales pipelines and converting opportunities into profitable business.Why This Opportunity Stands OutJoin a business leading the UK's transition towards sustainable food logistics.Represent a dynamic company on target to be the UK's first fully electric eHGV refrigerated fleet.Sell a genuinely differentiated solution in a competitive marketplace.Significant autonomy and influence within a growing organisation.Work alongside an ambitious leadership team with exciting growth plans.Be part of a company committed to reducing environmental impact across the food supply chain.This is an outstanding opportunity for a commercially driven sales professional who understands the fresh and chilled food market and wants to play a key role in shaping the future of sustainable logistics.If you have the industry knowledge, network, and drive to win business from food manufacturers and supermarket suppliers, we'd love to hear from you.TPBN1_UKTJ

Installation Technician – Warehouse Automation £45-48 K DOE | 28 days annual leave | National Travel We’re partnering with a global warehouse automation business to recruit an Installation Technician for a highly mobile, field-based role supporting projects across the UK and the Globe . This position involves significant national travel, so it’s ideal for someone who enjoys being on the road and working on large-scale automation installations at customer sites. The role Install, assemble, and wire warehouse automation systems on-site Commission systems and carry out functional and safety testing Troubleshoot and resolve mechanical and electrical issues Work closely with engineers, project managers, and site teams Ensure compliance with all health, safety, and quality standards Complete installation reports, QA records, and documentation Provide on-site updates and basic operator training to customers Travel requirement Frequent travel Regular National travel Occasional short-notice or urgent site visits Flexible working hours during peak installation phases What we’re looking for Experience in industrial automation, installation, or commissioning Mechanical and/or electrical background Confident fault-finding and problem-solving skills Strong communication and customer-facing ability Comfortable working at height (MEWPs / forklifts) Happy with extensive travel and working away from home

Multi Trader Location: Birmingham (covering the West Midlands) Job Type: Permanent We're recruiting on behalf of a successful and growing construction business for an experienced Multi Trader to join their team based in Birmingham. This is an excellent opportunity for someone with a solid all-round trade background who enjoys varied work, takes pride in delivering a high standard of finish, and has a positive, proactive attitude. The Role Working on a range of projects across Birmingham and the wider West Midlands, you'll carry out a variety of trade tasks including repairs, finishing works and general building activities. The role is predominantly Birmingham based. We're Looking For Proven experience as a Multi Trader. Strong background across several trades, ideally including: Carpentry Basic Plumbing Tiling Patch Plastering Decorating General Building Repairs Ability to work independently and use your initiative. Excellent attitude and strong work ethic. Good communication and customer-facing skills. Full UK Driving Licence. What's on Offer Company van. Competitive salary. Discretionary bonus. Permanent, secure position. Opportunities to develop within a growing business. If you're an experienced Multi Trader looking for a long-term opportunity with a company that values quality workmanship and a great attitude, we'd like to hear from you. Apply now with your CV for a confidential discussion. O’Neill and Brennan values diversity and promotes equality, All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation

Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment. The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve. Your new role: Installation, construction and splicing of all types of fibre optic technologies, including UG, OPGW, Skywrap and ADSS joints, (multi mode and single mode fibre) & blown fibre. Installation of floor mounted and wall mounted communication cabinets and installation of various containment systems i.e. tray work, basket & trunking. To work closely with the Field Services Team Manager and other team members to ensure the success and profitability of the team. Detailed daily weekly site reports – internal & customer facing as required. To liaise with customers and/or site management when required, in relation to site meetings, surveys, access and working arrangements and technical queries. What you’ll need to succeed: Knowledge and experience working in a similar role. Technical knowledge and experience of deployment/installation of Fibre C&G Fibre or Copper (or equivalent). CSCS or equivalent safety passport. Conversant with MS Word/Excel/Project/Outlook & Databases. What we offer: Involved in varied projects that make a positive impact on critical services on a local and national level Vibrant company culture with a wide range of events and social activities throughout the year Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club Dedicated Learning and Development team and access to a range of training, courses and certification support * Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave

Job Title: Refrigeration Engineer Location: Birmingham Pay Range/details: £47,676.66 per annum (incl.13 standby payments) Contract Type: Permanent Omega are supporting a leading facilities management provider in their search for a Refrigeration Engineer work on a major UK supermarket contract. The right Refrigeration Engineer will be the first line in all service and maintenance throughout allocated sites. They will also effectively maintain service and repair Refrigeration Equipment in customer locations and aid HVAC equipment containing refrigeration circuits. Key Responsibilities - Refrigeration Engineer Carry out reactive and planned refrigeration maintenance within agreed timescales. Diagnose faults, identify non-repairable issues and recommend replacements. Complete all PPM, technical and compliance paperwork accurately and on time. Order and fit parts in line with company procedures. Respond promptly to Helpdesk service calls and complete repairs efficiently. Communicate issues affecting store operations to GSMs and build strong working relationships. Complete surveys, reports and job documentation as required. Participate in the out-of-hours standby rota and arrange cover when needed. Working with CO? refrigeration pack systems. Planned on-call rota 1 in 4 weeks (hours of work paid in addition to standby payment) Qualifications & Requirements - Refrigeration Engineer Time-served apprenticeship with NVQ/C&G refrigeration qualification. C&G 2079 / CITB refrigerant handling certificate / F GAs Category 1 Strong refrigeration, electrical, mechanical and diagnostic skills. Ability to read technical drawings and apply relevant H&S legislation. Good communication and customer-facing skills. Self-motivated, professional and able to work at heights using access equipment. Full UK driving licence essential. What we can offer - Refrigeration Engineer 33 Days Holiday (Inc. Bank Holidays). Private Pension. HealthShield Cashback Plan - Reclaim part of your dental/optical costs. OneCity - Employee Discount Platform. Employee Value Awards up to the value of £250. Access to Costco Personal Membership Subscription. Mental and Physical Health Services (Wisdom, Thrive, SkinVision). Electric Car Scheme (Criteria Applies). First Bus Commuter Club - Discounted Bus Travel. For more information on this role, please contact Michael Farrell on (phone number removed) or send a copy of your CV to (url removed) Candidates who are currently a Refrigeration Engineer, HVAC Engineer, Air Conditioning Engineer, Maintenance Engineer or Service Engineer may be suitable for this position. For details of other opportunities available within your chosen field please visit our website Omega is acting as an Employment Agency in relation to this vacancy. Omega does not charge candidates any recruitment or job‑seeking fees at any stage of the hiring process

Senior Environmental Consultant, £45,000-£50,000 DOE + Package Remote/Home/Field Based | Sheffield/Northampton Office + Travel You will like Consulting on environmental compliance, sustainability and environmental management for a growing specialist environmental consultancy with an excellent reputation for delivering practical, commercially focused solutions across manufacturing, engineering, construction, food & drink, waste, chemical and industrial sectors. This is a genuinely varied, client-facing role where you'll work remotely from home with UK travel to customer sites, leading environmental consultancy projects, developing long-term client relationships and helping organisations improve environmental performance whilst ensuring compliance with UK legislation. If you enjoy autonomy, variety and making a tangible impact, you'll like this opportunity. You will like Remote/home-based working with UK-wide client travel Leading diverse environmental consultancy projects Working across multiple industry sectors Acting as a trusted adviser to clients Joining a supportive, growing consultancy Genuine career development opportunities Competitive salary of £45,000-£52,000 DOE Benefits package You will do As Senior Environmental Consultant, you will: Lead environmental compliance and sustainability projects from inception through to completion Deliver environmental legal compliance audits and risk assessments Develop Environmental Management Systems (EMS) and ISO 14001 programmes Prepare environmental permit applications and supporting documentation Provide expert advice on UK environmental legislation and best practice Act as an outsourced Environmental Manager for client organisations Build trusted relationships with clients, regulators and key stakeholders Deliver technical reports, environmental documentation and compliance advice Mentor junior colleagues where appropriate Support business development through proposals, tenders and identifying new opportunities You will have To be successful as Senior Environmental Consultant, you will ideally have: Degree in Environmental Science, Environmental Management or similar (or equivalent experience) Around 5+ years' environmental consultancy or environmental compliance experience Strong knowledge of UK environmental legislation Experience of ISO 14001 Environmental Management Systems Environmental auditing and compliance experience Environmental permitting knowledge Excellent project management and client-facing skills Strong report writing and communication skills * Lead Auditor qualification and/or membership of ISEP, CIWEM or similar would be advantageous You will get As Senior Environmental Consultant, you will enjoy: Salary of £45,000-£52,000 DOE Benefits package Remote/home-based working Varied projects across multiple sectors Significant autonomy and responsibility Professional development and career progression The opportunity to help shape a growing environmental consultancy Apply now If you want to progress your career as a Senior Environmental Consultant, Environmental Consultant, Environmental Compliance Consultant, Environmental Manager, Environmental Advisor or Environmental Compliance Manager, we'd love to hear from you. Apply today to find out more about this confidential opportunity. UK_MS

Cloud Platform ConsultantPermanentLocation: Home / Birmingham (1 / 2 days a week)Salary: £70,000 - £80,000 (+ benefits)Skills: AWS, Azure, OpenShift, Red Hat, Terraform, Ansible, KubernetesWe're looking for a hands-on Cloud Platform Consultant to join a growing technical consultancy delivering secure cloud and infrastructure solutions across customer environments.This is a role for someone who enjoys both design and implementation . You will work closely with customers and internal technical teams to design, build and support cloud platforms, automation frameworks and modern infrastructure environments.The role would suit an experienced Cloud / Platform / Infrastructure Engineer who is looking to move further towards architecture, while remaining technically hands-on.What you'll be doingDesigning and building secure cloud platform environments, with a strong focus on AWSSupporting cloud implementation projects across AWS and AzureWorking with Red Hat Linux and OpenShift cluster environmentsBuilding and automating infrastructure using Terraform and AnsibleSupporting containerised platforms using Kubernetes / OpenShiftProducing technical designs, documentation and architecture artefactsWorking with customers to understand requirements and shape practical solutionsBuilding out architecture frameworks and reusable delivery approachesSupporting test, development and internal platform environmentsTroubleshooting cloud, Linux, container and automation issuesWorking across 1-2 customer projects at a timeWhat we're looking forStrong hands-on experience across cloud infrastructure / platform engineeringGood AWS experience, ideally including secure infrastructure design and buildAzure experience would also be usefulStrong Linux background, ideally Red HatExperience with OpenShift and/or KubernetesInfrastructure as Code experience, particularly TerraformAutomation/configuration management experience, ideally AnsibleComfortable producing technical documentation and design materialAble to work in a customer-facing consultancy environmentHappy to remain hands-on while also contributing to architecture and solution designGood communication skills and the ability to work with both technical and non-technical stakeholdersUseful experiencePrevious consultancy or client-facing project experienceSecure / regulated environment experienceMOD, defence, public sector or SC-cleared project experienceCI/CD tooling such as GitLab, Jenkins or similarMonitoring tools such as CloudWatch, Grafana or similarCloudFormation or other IaC toolingWindows Server exposure alongside LinuxKnowledge of IAM, networking, VPNs, certificates, resilience and security best practiceTPBN1_UKTJ

Application Engineer\n Midlands, Commutable from Birmingham, Manchester, Leeds, Sheffield, Nottingham\n £40,000 - £50,000 (£60,000 OTE) + Company Vehicle + Door to Door\n\nAre you an experienced CNC Programmer, Applications Engineer or Manufacturing Engineer looking for a varied, customer-facing role where you'll work with advanced machining technology and support customers across the UK and Ireland?\n\nOn offer is an exciting opportunity to join a globally recognised engineering business where you'll receive specialist training, work with cutting-edge CNC machinery, and play a key role in supporting customers while developing your technical expertise.\n\nThis company is looking to expand its engineering team with a skilled Application Engineer who can provide technical support, optimise machining processes, and work alongside the sales team to deliver outstanding customer solutions.\n\nThe day-to-day of this role includes supporting customer installations, programming and optimising CNC machines, designing fixtures, machining sample parts, providing on-site technical support and training, and collaborating with the sales team on customer demonstrations and projects.\n\nThe ideal candidate will have experience with CNC programming and machining, be proficient with Siemens or Heidenhain controls, and have experience using CAM software such as Hypermill.\n\nThe role:\n Application Engineer\n Field-based role covering the UK & Ireland\n Supporting customer installations, programming and technical support\n Working closely with sales teams, fixture design and machining\n customer site travel\n\nThe person:\n CNC Programmer, Applications Engineer or Manufacturing Engineer\n Experience with Siemens and/or Heidenhain control systems\n Knowledge of CAM software (Hypermill or similar)\n Happy to travel across the UK & Ireland\n\nRise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.\n\nThe salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.\n\nWe are an equal opportunities company and welcome applications from all suitable candidates

£35,000 + uncapped OTE (£70k realistic) + Car AllowanceHome Based with frequent travelWe are looking for a driven and commercially focused Business Development Executive to help grow the adoption of our innovative digital healthcare solutions. You will play a key role in showcasing our products through engaging demonstrations, qualifying high-quality leads, and supporting the sales process through to close.This is a dynamic, client-facing role combining consultative selling, relationship building, and strategic account development. Youll work closely with internal teams and Regional Managers to drive revenue growth, expand market presence, and deliver value to customers across the healthcare sector.ResponsibilitiesDeliver compelling product demonstrations to prospective clientsQualify and manage advanced sales leads, ensuring strong alignment with solutionsSupport Regional Managers in progressing deals from demo through to closeActively sell the full suite of products and services, including AI-enabled toolsIdentify and pursue upselling and cross-selling opportunities within existing accountsBuild and maintain strong, long-term client relationshipsProactively prospect for new business opportunities within your territoryManage and track sales pipeline using CRM systems (e.g. HubSpot)Ensure timely and effective follow-up to accelerate the sales cycleCollaborate with internal teams including Marketing, Product, and CommercialStay informed on market trends, competitor activity, and healthcare technology developmentsRepresent the business at client meetings, trade shows, and industry eventsUse a consultative approach to understand client challenges and deliver tailored solutionsSkills and competencies requiredProven sales experience, including product demonstrations, lead qualification, and closing dealsStrong consultative selling skills with a customer-focused approachExcellent communication and presentation skillsAbility to build and maintain strong professional relationshipsExperience using CRM systems (preferably HubSpot)Strong problem-solving skills with a solution-oriented mindsetSelf-motivated, target-driven, and highly organisedAbility to manage multiple priorities and work autonomouslyAdaptability in a fast-paced, evolving environmentInterest in healthcare technology, AI, and innovationStrong commercial awareness and strategic thinkingFull UK driving licenceBenefits:21 days holiday increasing to 22 days after 3 years and to 25 days after 5 yearsExtra day off for your birthdayBuy holiday schemeEmployee Assistance ProgrammeFree onsite parkingEnhanced company sick payDiscounted retail vouchersReduced gym membershipAnnual salary reviewSCG mobile benefitEmployee referral bonusSCG is proud to be an equal opportunities employer. We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.TPBN1_UKTJ

Salary: £26,600 - £33,800 + uncapped commission with no threshold Are you ready to launch an exciting career in recruitment? If you’re a confident, motivated individual with experience in a customer-facing role, TeacherActive is the perfect place to grow. Our Culture: We’re not just a recruitment agency, we’re a passionate, high energy team that thrives on connecting talented educators with inspiring opportunities. Our office is a fun, supportive environment where hard work is celebrated, and success is rewarded. With an impressive client list and a reputation as a market leader in the education sector, this is your chance to be part of something exceptional. The Role: Recruitment Resourcer As a Recruitment Resourcer, you’ll play a key role in supporting our consultants and ensuring we place the best talent in the right roles by: Selling TeacherActive’s services, you will resource, recruit and conduct registration interviews for outstanding candidates within the education sector. Build lasting candidate relationships to keep on top of candidate availability and build market knowledge. Work collaboratively with the sales and compliance teams to allow all candidates are onboarded compliantly and ensure a seamless boking experience. Managing multiple tasks in a fast paced, high energy environment whilst achieving KPI’s and targets. Network with local colleagues, universities and job centres and attending recruitment fairs and expos to support with candidate attraction. What We’re Looking For If you’re driven by results and love working in a buzzing, target driven environment, you’ll thrive here. Key attributes we value: Determination, motivation, and resilience Experience working in a customer facing role Experience working towards targets and deadlines Strong time management and organisational skills Confidence and a natural ability to build relationships Exceptional communication skills What’s in it for you At TeacherActive, we’re invested in your success. We provide industry leading training and ongoing coaching to ensure you’re equipped to achieve your goals and develop your career. The Benefits: Uncapped commission with no threshold Clear career progression and promotion opportunities in a fast growing, performance driven business 40 days work from home allowance per year (after passing probation) Reduced working hours during school holidays for a better work life balance 23 days annual leave + bank holidays (increasing with service) Extra day off for your birthday and a life admin day to use when you need it Charity day - a paid day to volunteer where you choose Regular company events and celebrations because success deserves recognition! Working Hours: In term time, 7:30-16:30 / 8:30-17:00 Reduced and flexible hours during the school holidays (8.30-4 before passing probation) 6hrs shift after probation (with flexibility) Office based full time AT01

Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Customer Insight OfficerBromsgrove, Worcestershire£37,960.52 per annum + excellent benefitsTemporary 12 month FTCFull TimeClosing Date: Monday 3rd August @ 9amInterview Date: Thursday 13th August 2026 in person interviewWe're looking for a passionate and customer-focused Customer Insight Officer to join our Customer Insight Team and play a vital role in ensuring customers are heard, listened to and treated fairly.This is an exciting opportunity for someone who enjoys investigating issues, solving problems and using customer feedback to drive meaningful service improvements across the organisation.The RoleReporting to the Customer Insight Manager, you will manage a caseload of formal customer complaints, carrying out thorough investigations and working closely with customers and colleagues to achieve fair and timely resolutions.You will be responsible for investigating Stage 1 complaints from start to finish, including visiting customers in their homes, gathering evidence, coordinating responses and ensuring actions are followed through to completion. You will produce clear, empathetic and professional complaint responses in line with the Housing Ombudsman Complaint Handling Code and support the organisation in delivering excellent complaint handling standards.Beyond resolving complaints, you'll use complaint trends and customer feedback to identify recurring issues, highlight opportunities for improvement and ensure the customer voice influences decision-making across the business. Working closely with teams throughout bdht, you'll help turn customer experiences into actionable insight that improves services for everyone.About YouWe are looking for someone with experience in a customer-facing role who is confident handling complex enquiries and complaints and can demonstrate excellent communication, investigation and problem-solving skills.You will be calm under pressure, highly organised and able to manage a varied workload while maintaining attention to detail. You will have the confidence to challenge where appropriate, build positive working relationships and communicate effectively with customers and colleagues at all levels.Experience within the social housing sector and knowledge of housing legislation would be beneficial, although not essential.You will share bdht's commitment to listening to customers, treating people with respect, embracing diversity and continuously improving the services we provide.What we can offer in return:32 days annual leave plus bank holidaysHoliday purchase scheme buy up to an additional 5 days holiday per yearHoliday buy back scheme bdht will buy up to 10 days holiday back from staffTeam budget every year to enjoy an afternoon out as a teamElectric vehicle leasing scheme through Octopus EnergyPension scheme defined contributions pension administered by the Social Housing Pension Scheme (SHPS)Life insurance is available to members of the pension schemeEmployee Assistance ProgrammeMental Health First AidersHealthcare Cash Back Scheme HealthshieldRetail discounts schemeLong Service Awards (given at 1 year, 5 years and in increments of 5 years following this)Reimbursement for professional subscription feesCorporate Sponsorship opportunitiesReimbursement for HRT pre-paid certificatesReimbursement for annual flu jabFree parking and refreshmentsMonthly staff compliments raffleWellbeing calendar of events throughout the yearBdht reserves the right to close vacancies before the stated closing date where the volume of applications is extremely high.TPBN1_UKTJ

The Assistant Store Manager will support the store's operations and team to deliver exceptional customer service and meet sales goals. This role in the retail industry requires a proactive individual with strong organisational and leadership skills to manage day-to-day activities effectively. The business sells multi product apparel therefore the role would suit someone from an 1-2-1 retail management background, Client Details The employer is a well-established retail organisation with a reputation for offering high-quality products and excellent service. As part of a medium-sized team, they are committed to providing a professional and customer-focused shopping experience in their Birmingham Store Description Assist the Store Manager in overseeing daily operations and ensuring store standards are met. Lead, motivate, and develop the store team to achieve sales targets and maintain high morale. Provide excellent customer service and resolve any escalated customer queries effectively. Monitor stock levels and liaise with relevant teams to ensure timely replenishment. Support the implementation of promotional activities and visual merchandising standards. Ensure compliance with health and safety regulations within the store environment. Conduct regular performance reviews and provide constructive feedback to team members. Handle administrative tasks, including scheduling and reporting, to support store operations.Profile A successful Assistant Store Manager should have: Experience in a retail or customer-facing role, ideally with leadership responsibilities. Strong organisational and problem-solving skills to manage daily store operations effectively. Proven ability to motivate and develop a team to achieve sales targets. Excellent communication skills to engage with both customers and team members. An understanding of stock management and visual merchandising principles. A proactive approach to ensuring compliance with company policies and procedures. A focus on delivering high-quality service and maintaining customer satisfaction.Job Offer A competitive salary ranging from to £32,000 per annum, plus bonus. Performance-based bonus opportunities. A permanent role for a British Heritage Brand Opportunities for professional growth and development within the company. A supportive and collaborative team environment.If you are eager to join a thriving retail company and take the next step in your career, we encourage you to apply for this exciting Assistant Store Manager role in Birmingham Assistant Store Manager - Apparel Assistant Store Manager - Apparel Assistant Store Manager - Apparel

Laser Cutting Service Engineer Location: UK-wide Salary: £45,000 - £48,000 (DOE) + overtime + door-to-door travel pay Job Type: Full-time, Permanent Overview We are seeking an experienced Laser Cutting Service Engineer to join a leading manufacturer and service provider of industrial laser cutting systems. This is a field-based role covering installation, maintenance, breakdown support, and servicing of high-precision laser cutting machinery across a range of manufacturing environments. This is an excellent opportunity for a hands-on engineer with strong electrical, mechanical, and CNC/laser experience to join a growing business with strong technical backing and ongoing investment in technology. Key Responsibilities Install, commission, and service industrial laser cutting machines Diagnose and repair electrical, mechanical, and software faults Provide reactive breakdown support across customer sites Carry out planned preventative maintenance (PPM) Work with CNC controls, laser optics, and automation systems Provide on-site technical support and customer training Complete service reports and documentation accurately Liaise with engineering and technical support teams Requirements Proven experience as a Service Engineer in CNC, laser cutting, or similar capital equipment Strong electrical and mechanical fault-finding skills Experience with industrial automation or machine tools Understanding of CNC systems and controls (e.g. Siemens, Fanuc, or similar) Ability to read electrical schematics and engineering drawings Full UK driving licence Willingness to travel nationally and stay overnight when required Desirable Experience with Trumpf, Bystronic, Amada, Mazak or similar laser systems Background in machine tools, fabrication equipment, or CNC service Hydraulics and pneumatics knowledge Field service engineering experience in a customer-facing role What's on Offer Competitive salary with regular overtime opportunities Door-to-door travel pay Company vehicle, tools, and expenses covered Specialist manufacturer training and development Long-term career progression within a growing engineering business Exposure to cutting-edge laser and automation technology WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy

A leading Midlands‑based Active Fire Protection provider is looking to expand its operations and is seeking an experienced Fire Alarm Service Engineer based in the Birmingham area. This role will focus on the servicing, maintenance, remedial works, and repair of a wide range of fire alarm systems, fire safety equipment, and life‑safety systems across the South East. This is a great opportunity to join a growing company offering long‑term stability, varied work, and career progression. Key Responsibilities Service, maintain, and repair fire alarm and fire detection systems Carry out remedial works and minor repairs on life safety systems Fault finding, diagnostics, and system inspections Completion of job sheets, service reports, and compliance documentation Deliver a high standard of customer service and client support Participate in an out‑of‑hours call‑out rota Essential Requirements Proven experience as a Fire Alarm Service Engineer or Fire Safety Engineer Strong fault‑finding and diagnostic capabilities Ability to work independently across multiple sites Excellent communication and customer‑facing skills Full UK driving licence Willingness to travel across London and the South East Desirable Experience Fire alarm commissioning Smoke ventilation testing, installation, or commissioning experience Package Competitive salary (dependent on experience) Company vehicle and tools Overtime and call‑out payments Training and progression opportunities

Customer Service Advisor Birmingham City Centre | £13.00 per hour | 12-Month Temporary Contract Are you passionate about delivering exceptional customer service? Do you bring a positive attitude, strong communication skills, and a professional approach to your work? We're recruiting Customer Service Advisors to join one of the world's most respected financial services brands. This is a fantastic opportunity for customer-focused individuals looking to build their experience within a professional, fast-paced environment. What you'll be doing: As a Customer Service Advisor, you'll be the first point of contact for customers, helping with account enquiries, providing support, resolving issues, and delivering an outstanding customer experience on every interaction. You'll be expected to build rapport with customers, take ownership of enquiries, and ensure every conversation is handled professionally and efficiently. Role Details Pay: £13.00 per hour, plus holiday pay. Location: Birmingham City Centre Contract: 12-month temporary contract Full-time position, Monday to Friday with a rotating shift pattern between 8:00am and 8:00pm, scheduled in advance to support a busy customer operation. Full flexibility is essential, as you'll be required to work a variety of early and late shifts across the operating hours.What you'll bring: Have excellent verbal and written communication skills Have previous customer service experience (retail, hospitality, contact centre, banking or similar) Are professional, reliable and punctual Take pride in delivering great customer service Have a strong work ethic and positive attitude Can remain calm, organised and solutions-focused Interview Process: Successful candidates will ideally be available to attend in-person interviews on 27th July and 6th August. We encourage applicants to keep these dates free where possible. We're looking for enthusiastic, customer-focused individuals who are professional, reliable and take pride in delivering excellent service. If you have strong communication skills, a positive attitude and experience in a customer-facing role, we'd love to hear from you. Apply today and take the next step in your customer service career with a world-renowned organisation

Field Service Engineer – Wanted – Immediate Start! Nationwide (Field-Based) | Salary: £32,000 – £42,000 DOE Permanent, Full-Time Are you an experienced Access Control or Security Systems Engineer? Regional Recruitment are recruiting for a Field Service Engineer to join a professional and growing technology services provider. This is a customer-facing, field-based role requiring a reliable, self-sufficient individual who can work independently across multiple client sites nationwide. You will be responsible for the installation, commissioning, servicing, and maintenance of access control and security systems, ensuring high standards of workmanship, technical accuracy, and customer satisfaction at all times. What’s on Offer: Competitive salary of £32,000 – £42,000 depending on experience Company van and laptop provided Opportunity to join a growing UK business with a strong reputation for quality service Supportive working environment with a focus on high standards and delivery Qualifications & Experience Essential: Proven experience installing and maintaining access control systems Strong fault-finding and servicing experience within security systems Good understanding of basic networking (IP addressing, switches, configuration) Full UK driving licence Ability to work independently and travel nationwide Desirable: Experience working with Paxton systems Experience with CCTV and intercom systems Structured cabling experience (CAT5/CAT6) Broader knowledge of access control and integrated security systems Roles & Responsibilities Install, configure, and commission access control systems at client sites Carry out planned maintenance and reactive service/fault-finding visits Install and service CCTV and related security systems Configure networked devices and integrate systems into client networks Complete structured cabling and containment work where required Maintain accurate job records and documentation in line with company standards Deliver a high level of customer service and professionalism on-site Work safely and in line with company and industry regulations Travel nationwide to support client requirements Requirements As a Field Service Engineer, you will also be expected to: Work independently and manage your own workload effectively Maintain excellent timekeeping and organisation Represent the company professionally at all times Be flexible with travel and working locations across the UK Be in a position to hit the ground running with minimal training Health, Safety & Compliance All employees are required to: Work in accordance with all relevant health and safety legislation Take responsibility for their own safety and that of others on-site Comply with company policies and procedures at all times About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Field Service Engineer role is right for you – click to apply below

Drivers required: HGV Class 2 multi drop driversLOCATION: Makro Birmingham- Pitcarin Dr, Dudley Road, Halesowen, B62 8AZApply Now Join our team and start earning top rates in Birmingham for Bookers.If you are a HGV Class 2 multidrop driver APPLY NOW - For more information, please contact our team on 01788 494050orRATES:Days : £16.21 per hour PAYE with holiday accrued * £18.16 per hour with holiday pay includedOvertime after 45 hours paid at : £24.37 per hour PAYE with holiday accrued * £27.31 per hour with holiday pay includedEstimated weekly pay based on 55 hours £1060 PAYE with holiday accrued and £1090 with holiday pay includedExpected annual earnings hours £55,167 PAYE holiday accrued and £56,700 with holiday pay included**HG Recruitment are recruiting Cat C drivers in partnership with Bookers. Professional Class 2 multi-drop drivers are required to APPLY NOWDUTIES:Adhering to safe working practices to always ensure the safety of yourself and others.Responsible for loading own vehicle at the start of shiftMulti drop to restaurants and other hospitality venues in a 30 mile radius of the siteSecuring the load of the trailer to ensure products are safely secured to minimise chances of damage.Always provide excellent customer service and to take ownership of customer issues on delivery.HGV Class 2 drivers must Carry out multi-drop deliveries within the delivery window in a safe manner.Be aware of any vehicle defects and bring to the attention of Transport Office as necessaryPossess excellent customer facing awareness skillsBe a good timekeeper and be able to work unsupervisedPossess an Enthusiastic and reliable attitude towards delivering first class customer serviceMust have good communication skills and a flexible can-do attitude to workIf you are a Professional Class 2 multi drop driver in the Birmingham area , click APPLY NOWBenefitsMinimum 8 hours guaranteed per shiftPlanned Average 10 hours shiftMonday Friday work with a 6am startPension schemeSupportive, customer-focused teamSupportive Free onsite training, Driver trainers support, inc upskilling, CPC, And ongoing periodic trainingMentor and Mental health first aider available.Driver portal - clearly displaying assignment briefs, payslips, holiday accrual, historical pay and working time data.Driver apps, communicate with the team and always be heard.Manned 24/7 availabilityRequirements:HGV Class 2 Cat C licence minimum 12 monthsMinimum of 6 months experience on multi dropDigi Tacho & CPC cardsMaximum 6 points for minor endorsementsKnowledge of driver regulations (WTD & Drivers Hours)Good national geographical awarenessPossess excellent customer facing awareness skillsGood timekeeper and able to work unsupervisedEnthusiastic and reliable with a commitment to delivering first class customer serviceMust have good communication skills and a flexible can-do attitude to workAbout HG RecruitmentDecades of experience in the supply chain, HG has a strong well-established reputation. Offering great job opportunities within transport & logistics. With a Nationwide footprint, our manned service is available 24/7, trusted to always match you with the right job. Click APPLY NOW & join our winning team.HG are proud to be an equal opportunities employer and will never charge a fee for our work finding solutions. Members of disability confident, should you require specialist assistance to support you in the application process our team of supportive operatives will always be on hand to support you one to one. We have a zero-tolerance policy towards sexual harassment, as defined by the Equality Act 2010, and we take proactive steps to prevent it.HG Recruitment are proud to be champions against modern slavery and belong to Stronger Together.Visit: www.h-g-recruitment.comINDNHBRTPBN1_UKTJ

Detection & Controls Sales Support Engineer - EMEA\n Travel: Up to 20% About the Role\n An exciting opportunity has arisen for an experienced Detection & Controls Sales Support Engineer to join a growing technical team supporting customers and sales operations across the EMEA region. \n This role is ideal for a technically skilled professional with strong knowledge of fire detection, control and command systems who enjoys combining technical expertise with customer support, training, and business development activities. \n As a key technical specialist, you will provide advanced support for detection and control system solutions, work closely with sales teams to support business growth, and engage with customers, consultants, and industry stakeholders to ensure successful project delivery and product adoption. Key Responsibilities\n\n • \n Provide advanced technical support for detection and control systems to customers, internal teams, and project stakeholders across the EMEA region. \n • \n Act as a technical resource for sales teams, supporting business development activities and helping to achieve sales and profitability objectives. \n • \n Assist with technical aspects of quotations, specifications, and project documentation. \n • \n Deliver product demonstrations and technical presentations. \n • \n Support consultants, end users, and internal colleagues in specifying detection and control solutions for projects. \n • \n Design and deliver product training programmes for customers and internal teams. \n • \n Share technical knowledge and provide support to colleagues across the wider technical support function. \n • \n Participate in new product introductions, beta testing activities, and product development feedback processes. \n • \n Support the resolution of technical product issues and customer claims by providing expert guidance and recommendations. \n • \n Work closely with product management teams to provide market intelligence, customer feedback, and recommendations for future product improvements. \n • \n Engage with consultants, insurers, authorities, and end users to promote the correct specification and application of solutions. \n • \n Support compliance activities, certifications, approvals, and adherence to relevant industry standards. \nAbout You\n To be successful in this role, you will possess: \n\n • \n Strong technical knowledge of detection, control, and command systems and associated technologies. \n • \n Previous experience in technical support, applications engineering, or a similar customer-facing engineering role. \n • \n Experience delivering technical training and product presentations. \n • \n Excellent troubleshooting and problem-solving skills. \n • \n Strong organisational skills with the ability to manage multiple priorities. \n • \n Excellent communication skills in English; additional European languages would be advantageous. \n • \n The ability to work effectively in an international and fast-paced environment. \nPersonal Attributes\n\n • \n Self-motivated with a proactive approach to work. \n • \n Highly organised with strong attention to detail. \n • \n A collaborative team player with a positive attitude. \n • \n Strong interpersonal and communication skills. \n • \n Adaptable, resilient, and capable of prioritising workload effectively. \n • \n Results-focused with a strong sense of ownership and accountability. \n

Field Service Engineer - CNC Woodworking MachineryLocation: UK Wide Salary: £35,000 - £40,000 DOE + Door to Door Overtime + Company Vehicle Shift: Monday - Friday DaysThe RoleAs a Field Service Engineer, you will be responsible for the installation, servicing, maintenance, and breakdown support of CNC woodcutting and woodworking machinery at customer sites across the UK. You will work closely with customers to ensure machinery is operating efficiently while delivering excellent technical support and customer service.Key ResponsibilitiesInstallation and commissioning of CNC woodworking machineryFault finding on electrical, mechanical, and control systemsPlanned preventative maintenance and reactive breakdown supportDiagnosing PLC and automation faultsProviding operator training and technical guidance to customersCompleting service reports and documentationSupporting continuous improvement and machine optimisationRequirementsPrevious experience working on CNC machinery, ideally woodworking or cutting equipmentStrong electrical and mechanical fault-finding skillsAbility to read electrical schematics and engineering drawingsExperience with PLC fault finding advantageousComfortable working independently in a field-based roleFull UK driving licenceStrong communication and customer-facing skillsBenefitsCompetitive basic salaryPaid overtimeCompany vehicleLaptop and mobile phonePension schemeOngoing manufacturer training and developmentOpportunities for progression within a growing businessThis is a fantastic opportunity for a motivated engineer looking to join a well-established company within the CNC and woodworking machinery sector.TPBN1_UKTJ

Hours: 9:00 am – 17.00 pm (45 minute lunch break) (36 hours) Main purpose of the role: Responsible for a portfolio of customers with invalid claims and/or overdue invoices for which payment needs to be obtained Lead a team of two Collections Executives and work closely with Back Office, offering guidance on required actions and support with complex customer queries to aid in timely repayments High levels of collaboration amongst various internal and external stakeholders Expectation of root cause analysis to understand and improve customer behaviours What you will bring: A desire to drive your future and accelerate your career and the following experience and knowledge: Credit control experience Expert in financial / ledger analysis High-level SAP competence Experience in a fast-moving consumer goods or consumer packaged goods company Proficient organisational, prioritisation and time management skills Strong numerical, analytical and logical reasoning skills Experience of working within a customer facing role Experience in an Order to Cash environment Advanced knowledge of MS Office Applications, particularly Excel Able to identify and remove barriers to enable team success Ability to coach and lead others Effective Business Partnering Conflict and Relationship Management Responsibilities: Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed Conduct Overdues/Invalids meetings with Commercial Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends Liaise with internal stakeholders to drive a reduction in future claims based on Root Cause findings Identify potential customer risks / behaviours and escalate to Credit Risk Analyst Ensure Collections Executive is adhering to defined SLAs within the collection process and maintaining DMS Dispute Case data daily ("Housekeeping"). If not, identify root cause and take actions to resolve Increase capability/upskill the Collections Executive through training, mentoring and coaching * Adopt a Customer Service-Orientated approach to build and maintain positive relationships with customers and internal stakeholders. We will process your CV and personal information to assess your suitability for the role. If we wish to consider you further, we will register your personal information in our database and contact you. We may contact you from time to time about other relevant roles. Your personal information will be securely held. For more information please refer to our privacy notice, a copy of which can be found on our website. – Select Engineering Limited

PE Global is currently recruiting for a Credit and Collection Supervisor for a leading multi-national FMCG client based in Birmingham. This is an initial 5 months contract position until the end of 2026. Pay rate is between £20.35ph and £26.48ph depending on experience. Working 36 hours per week. Duties of the role/Responsibilities • Hold weekly ledger reviews with Collections Executives to review outstanding debt, offering guidance and support to resolve complex queries • Support Collections Executives with customer contact escalations, this will involve customer phone calls, emails and on occasions face to face to recover monies owed • Conduct Overdues/Invalids meetings with Commercial • Conduct daily and ad-hoc Overdues meetings with the Back Office, guide and support in driving actions to ensure timely customer payments are received • Arrange ad-hoc meetings with key stakeholders to ensure required actions have been completed ahead of communications to the customer • Assist / co-ordinate in the prompt resolution of customer queries during the collections cycle • Undertake analysis of Root Cause Code in the Dispute Management System (DMS) to recognise common issues / trends • Liaise with internal stakeholders to drive a reduction in future claims based on Root Cause findings • Identify potential customer risks / behaviours and escalate to Credit Risk Analyst • Ensure Collections Executive is adhering to defined SLAs within the collection process, and maintaining DMS Dispute Case data daily ("Housekeeping").If not, identify root cause and take actions to resolve • Increase capability/upskill the Collections Executive through training, mentoring and coaching • Adopt a Customer Service-Orientated approach to build and maintain positive relationships with customers and internal stakeholders Education/Experience • Credit control experience • Expert in financial / ledger analysis • High-level SAP competence • Experience in a fast-moving consumer goods or consumer packaged goods company • Proficient organisational, prioritisation and time management skills • Strong numerical, analytical and logical reasoning skills • Experience of working within a customer facing role • Experience in an Order to Cash environment • Advanced knowledge of MS Office Applications, particularly Excel • Able to identify and remove barriers to enable team success • Ability to coach and lead others • Effective Business Partnering • Conflict and Relationship Management Interested candidates should submit an updated CV. Please click the link below to apply. *Please note our client cannot assist with any visa sponsorship and candidates must have the correct visa to live and work in UK* Although it is not possible for us to respond to all applications, we at PE Global will do our upmost to give you feedback on your application. You have sent your Cv into us as a company and even though you have sent your CV to a particular position, we are making the reasonable assumption that you are active on the job market and as part of our normal recruitment service we will discuss other suitable positions with you. You are free to opt out of this so please specify in your application to us if you just want to be contacted in relation to a specific vacancy. Your Cv is sent to a central recruitment inbox which a number of people in the applicable PE Global division have access to and so this means that you might not be contacted by the named person in this advert

Alliance Personnel are currently recruiting for drivers mates / porters to join one of their logistics clients based in Birmingham. The client is a leading specialist transportation company, moving all manner of items of IT, including Data Cabinets, UPS Systems right through to Large Format Printers. They deliver throughout the UK, Ireland, and mainland Europe. An amount of travel including overnight stays will be required. The successful candidate will work within a strong team delivering to Data Centres and Business premises only. We are looking to recruit an energetic person to work in this exciting sector. The applicant needs to be strong and have a high level of physical fitness. It is also important to take care of personal appearance, as you will be the outward facing image of the company. You must be flexible, obliging and understand the importance of customer facing roles. The client's reputation for customer service is vital to maintain and new joiners will be expected to continue this tradition. Teamwork and motivation – self-motivated, with a positive ‘can do’ attitude, whatever it takes we won’t stop until the job is completed. A competitive salary and generous overnight allowances are offered. The company is well established and totally compliant in every aspect of its operation. They have a settled and well-motivated workforce with many long service employees. Experience in moving computer equipment or even furniture removals would add to the skill set of which they wish to recruit. Those applicants displaying the right attitude and interest, may progress to their Class 2 LGV training at a future date. A uniform is provided along with full PPE. Above all, we are looking for a reliable and positive team player, willing to go that extra mile to make their customers happy. Responsibilities: Assist the delivery driver in loading and unloading items from the delivery vehicle Safely and efficiently transport items to customer locations Communicate with customers in a professional and courteous manner Follow delivery instructions and ensure timely and accurate deliveries Help with navigation and route planning Qualifications: Ability to lift heavy objects and perform physical tasks throughout the workday Excellent communication skills to interact with customers and team members Experience as a driver's mate or in a similar role is preferred * Familiarity with warehouse operations and commercial driving is a plus SALARY £13.50 per hour Night out Allowance £30.00 per night – reduces to £15.00 if a hotel is provided. TEMP - PERM

Lead Engineer Wanted - Immediate Start! Location: Birmingham Based | Salary: £35,000 - £45,000 DOE Type: Permanent, Full-Time Are you an experienced Electrician? Regional Recruitment are recruiting for an Lead Engineer to join a professional and growing electrical services company. This is a customer-facing, field-based role requiring a reliable, forward-thinking individual who can work independently and as part of a wider team. You will be responsible for carrying out electrical installation, testing, and fault diagnosis at client sites across the UK, maintaining high standards of safety, compliance, and customer satisfaction. What's on Offer: A competitive salary package based on experience Permanent, full-time employment Opportunities for training and further professional development Supportive management and clear communication of work schedules The opportunity to work with a reputable and professional electrical services provider Qualifications Essential: NVQ Level 3 in Electrical Installation 17th or 18th Edition Wiring Regulations Level 2 and Level 3 Technical Certificates 2391 Testing & Inspection qualification (or 2392, with a booked test date) Gold JIB Card Desirable: PASMA and IPAF certifications Roles & Responsibilities Carrying out electrical installation and testing works at agreed customer sites Diagnosing and repairing electrical faults efficiently in line with training and company procedures Working safely in a variety of environments, taking all necessary precautions to prevent danger and avoid injury Liaising with the Operations Supervisor regarding work schedules and daily activities Communicating effectively with staff and customers at all levels while on site Maintaining excellent timekeeping, adhering strictly to start and finish times as detailed in work schedules issued in advance Proactively identifying and preventing potential areas of customer dissatisfaction, including effective route planning and forward preparation Maintaining a professional appearance and complying fully with company uniform standards at all times Demonstrating flexibility and willingness to travel to any destination within the UK, including during emergency situations Being willing to work unsocial hours when required, including Bank Holidays Undertaking any other ad-hoc duties as directed by the company Requirements As part of the role, you will also be expected to: Complete all required paperwork accurately, efficiently, and on time Ensure all documentation is submitted to Head Office no later than the following Monday after works are completed Send all data to the Operations Assistant in the correct format in line with company standards Health, Safety & Compliance All employees are required to: Comply with all employment legislation and relevant codes of good practice Take reasonable care for their own health and safety and that of others in accordance with the Health and Safety at Work Act 1974 and associated legislation Co-operate fully with the company and colleagues to ensure statutory and safety requirements are met at all times About Regional Recruitment This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008.We specialise in permanent, temporary, and contract opportunities across the Commercial, Construction, Industrial, Technology, and Engineering sectors. If this Lead Engineer role is right for you - Click to apply below. To explore more roles available across the UK, please visit (url removed)

Talentmark are recruiting for an Account Manager, to join a pharmaceutical company, based in Birmingham, on a permanent basis. The salary is around £28,000-£34,000 per annum. The Company: Our client are a Pharmaceutical manufacturing company who produce, import, and distribute bespoke medicines. Your main duties will be: Manage the end-to-end customer journey from onboarding to retention. Act as the primary point of contact for a portfolio of clients. Liaise with customers to ensure timely and effective communication regarding orders, services and inquiries. Collaborate across departments to ensure a seamless customer experience. Maintain accurate records and provide regular reports to management.Your Background (Essential): Degree in scientific, pharmaceutical or quality-related discipline. Minimum of 3 years experience in a customer success, account management or customer-facing role. Flexibility to travel across the UK and Ireland.Your Background (Desirable): Experience in a GMP, pharmaceutical, specials or other regulated environment. Knowledge of Specials Manufacturing regulatory requirements and MHRA guidance.Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference (phone number removed) in all correspondence. If this position isn't suitable but you are looking for a new role, or if you are interested in seeing what opportunities are out there, head over to our LinkedIn page (Talentmark) and follow us to see our latest jobs and company news

Annual salary: up to £31,000.00 \n Customer Liaison Officer \n Birmingham \n Fulltime –Permanent \n Salary up to £31,000 per annum + company van and fuel card \n 40 hours per week Monday – Friday \n About the Role: \n As a Customer Liaison Officer, you will be working on our planned and capital maintenance programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Providing front facing support and advice as required and delivering proactive communication throughout the works life cycle. Putting the customer at the heart of everything we do; ensuring we meet the needs of the business, our clients, and our customers. \n Duties: \n\n • Provide a front-line professional service to all Customers & Tenants - pro-actively deliver a positive face to face experience\n, • Handling multiple tasks in a high volume in a rapidly changing environment\n, • Coordinate and deliver all customer operational related tasks and communication materials as appropriate\n, • Ensure customer & tennent appointments are attended on time and to standard \n, • Encourage positive relationships between Mears and the customer, ensuring all actions are followed up and communicated effectively \n, • Support customer engagement activities across all channels\n, • Support Customer Service Centre with resolution of front-line complaints and queries \n, • Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations\n, • Convey accurate and timely information to customers and operational team, in clear terms\n, • Ensure customers opinions are acknowledged and feedback into operational teams champion customer insight solution \n, • delivering community projects\n\n Key Criteria: \n\n • Proven experience working within a social housing or local authority environment, with a good understanding of responsive repairs, planned works, compliance requirements and the importance of delivering services to agreed standards and KPIs.\n, • organised with a strong eye for detail, ensuring accuracy across documentation, reports, project updates and compliance records, and maintaining high standards throughout delivery\n, • Excellent communication skills (written and verbal)\n, • Demonstrable experience supporting or delivering projects from start to finish, managing timelines, coordinating activity, resolving issues.\n, • Experience engaging directly with residents, providing clear updates, managing expectations\n, • Experience handling customer complaints professionally and empathetically\n, • UK Full driving licence\n\n Benefits we can offer you \n\n • 25 days annual leave plus bank holidays\n, • Company Van and Fuel Card\n, • Uniform\n, • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!\n, • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.\n, • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more\n, • Family friendly policies\n\n All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. \n To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. \n Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. \n Apply below or to discuss your application further; contact: Francesca Swan () \n If you need any help with your application process, we are here to support you. We will be accessible every step of the way. \n At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. \n We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. \n In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Also suitable for higher education / graduates with at least 1 years sales experience** Company - +£100M Global multinational brewer with a high performing national field sales team Location - West Midlands Industry - Pubs, Bars, Hotels, Sports Events, Stadiums, Sporting Events and Restaurants Benefits - Industry leading training. Fast track management program after 2 years (base salary increase to £40k's). Team social incentives e.g. meeting up every month for out of work social teamworking events. Candidate – Some sales experience or ambition to be in field sales. Graduates or further education ideally, outgoing, sociable and if you play sports it will be an advantage. Driving licence required. The Position A global multinational brand name with market leading premium beer and lager brand seeks a new Sales Executive. You will receive a month of intensive product and corporate sales training to ensure that you are able to effectively sell into a variety of clients from small businesses to large sporting events and facilities such as stadiums. Your management and sales team colleagues will help support you to facilitate your sales success and once you are an established member of the team you will do the same for your work colleagues. Then you will be on the path to promotion and managing others after 2 years based on your effort and teamworking abilities not just sales performance. A truly unique role for anyone looking for a long-term stable career with genuine clear lines of progression. The Package £30,000 - £35,000 Basic Salary Achievable / realistic +£50k OTE uncapped yr 1 Established top performers earning +£50k-£70k uncapped Fast track management framework based on effort and sales performance + base salary increase Company vehicle Mobile Laptop Experience Required You will ideally have some form of sales experience or at least know that a field sales and customer facing sales role is for you. Its is paramount that you are confident, driven, motivated and enjoy meeting people and establishing new relationships. Pricing and margins will be part of your job so it will be advantage if you have a higher education or degree. Candidates that enjoy and play a variety of sports such as Rugby, football, down hill mountain biking, skiing, F1 and golf etc have all done well in the role due to the events that are supplied and sponsored. The Company They are a leading recognised global brewer of beer and lager that owns a huge portfolio of famous brands. With the advent of lockdowns and restrictions coming to an end they are investing heavily in new Sales Executives to support their expansive range of clients. They offer their Sales Executives, sales training and a fun corporate environment to work in along with lots of other perks only and beer and lager brewer can offer! Jamieson Clark currently has over 50 live roles to offer and specialise in sales recruitment. Current vacancies for Regional Sales Manager, Sales Executive, Business Development Manager, Sales Manager, National Sales Manager, Graduate Sales, Sales Representative, Area Sales Manager, selling within the automotive, automation, fleets engineering, IT, electronics, electrical and telecommunications industries. Send your CV to a consultant for advice on your next career move

The Assistant Branch Manager will support the store's operations and team to deliver exceptional customer service and meet sales goals. This role in the retail industry requires a proactive individual with strong organisational and leadership skills to manage day-to-day activities effectively. Client Details The employer is a well-established retail organisation with a reputation for offering high-quality products and excellent service. As part of a medium-sized team, they are committed to providing a professional and customer-focused shopping experience in their Birmingham Store Description Motivate, coach and develop store teams to exceed KPIs, sales targets and results Identify and maximise sales opportunities (e.g. promotions, outfit building, up & cross selling, corporate sales/events) to ensure sales and margins targets are achieved and exceeded Deliver and drive your team to ensure customer service expectation by ensuring expert product knowledge, ensuring you and the team are up to date with the latest store ranges and promotions Support with managing and minimising all controllable costs efficiently and within planned budgets Utilise and encourage colleagues to use all store, business and staff training tools, including commercial reports, VM directives and tools to support the delivery and consistency in visual and store standards Drive a culture of exceptional customer service by ensuring all team members are fully conversant with companies customer service, FEEFO and current store promotions and ranges. Support with reporting and analysing of data, including trading and conversion, managing all compliance and controlling stock and costs in line with company expectations Encourage and recognise outstanding team performance, to increase team motivation and store morale Champion colleague engagement and identify suitable initiatives to drive improvements in engagement survey results and employee turnover Comply with all company policy and procedures and adherence to company health & safety guidelines and security processesProfile A successful Assistant Branch Manager should have: Experience in a retail or customer-facing role, ideally with leadership responsibilities. Strong organisational and problem-solving skills to manage daily store operations effectively. Proven ability to motivate and develop a team to achieve sales targets. Excellent communication skills to engage with both customers and team members. An understanding of stock management and visual merchandising principles. A proactive approach to ensuring compliance with company policies and procedures. A focus on delivering high-quality service and maintaining customer satisfaction.Job Offer A competitive salary ranging from to £32,000 per annum, plus bonus. Performance-based bonus opportunities. A permanent role for a British Heritage Brand Opportunities for professional growth and development within the company. A supportive and collaborative team environment.If you are eager to join a thriving retail company and take the next step in your career, we encourage you to apply for this exciting Assistant Branch Manager role in Birmingham

Mechanical Design Engineer (Permanent) Are you an experienced Mechanical Design Engineer looking for your next opportunity? Do you have strong 3D CAD experience and a solid background in mechanical design? If so, this role could be a great fit for you. Our client, a leading engineering organisation within the marine sector, is seeking a motivated and capable Mechanical Design Engineer. The successful candidate will bring strong design experience, excellent communication skills, and the ability to work across a range of engineering applications and industries. Mechanical Design Engineer (Permanent) Permanent position Salary: £45,000 – £55,000 Monday to Friday on-site Birmingham Must hold a British passport Mechanical Design Engineer (Permanent) Job Description • Design and develop mechanical components and assemblies using 3D CAD (SolidWorks preferred) • Produce detailed 3D models and 2D manufacturing drawings • Work on a variety of engineering projects across the marine sector and related industries • Present technical designs and solutions to customers • Liaise with external suppliers including metallurgists and R&D teams • Ensure designs meet performance, quality, and manufacturability requirements • Support design reviews, modifications, and continuous improvement activities • Maintain accurate engineering documentation in line with company standards Mechanical Design Engineer (Permanent) Essential Experience / Skills / Qualifications • Proven experience as a Mechanical Design Engineer • Strong 3D CAD modelling experience (SolidWorks preferred, others considered) • Strong understanding of maths, physics, and engineering principles • Confident in customer-facing situations and technical presentations • Experience liaising with suppliers and external stakeholders • Self-motivated with a proactive approach to learning and development • Ability to work independently and manage workload effectively If you feel you’re a good fit for this position, please click ‘apply

Installation Electrician – Commercial Energy Technology Location: Bristol, North London, Essex or Birmingham Job Type: Full-Time | Permanent Salary: £38,000 - £42,000 per annum + Overtime + Company Van Optima is looking to recruit experienced Installation Electricians to join our Clients growing team, they are a leading provider of innovative energy management solutions. This is an excellent opportunity to work on a wide variety of commercial projects, installing advanced metering and control systems across sites throughout the UK. If you're looking for a role that offers variety, travel, ongoing training and long-term career development within the energy technology sector, we'd love to hear from you. The Role As an Installation Electrician, you will be responsible for installing and commissioning 3-phase metering and energy control systems at commercial customer sites nationwide. The role involves regular travel and overnight stays, working closely with internal technical teams to deliver high-quality installations. Key Responsibilities Install 3-phase metering and energy control systems at commercial premises. Carry out installation, commissioning and testing of equipment. Support technical teams with on-site energy monitoring and analysis. Travel to customer sites across the UK, including regular overnight stays. Maintain company vehicle, tools and stock levels. Ensure all work is completed safely and in line with current electrical regulations. Deliver excellent customer service while representing the business professionally.What We're Looking For Qualified Electrician (NVQ Level 3, City & Guilds or equivalent). Experience working on commercial electrical installations. Experience with 3-phase electrical systems. Full UK Driving Licence. Happy to travel nationwide and stay away from home when required. Strong problem-solving skills and attention to detail. Excellent communication and customer-facing skills.What's on Offer Overtime opportunities. Company van provided following successful completion of the induction period. Full product and technical training. Pension scheme. Healthcare cash plan. Generous holiday allowance starting at 33 days, increasing with service. Enhanced family leave policies. Long-term career progression with a growing organisation operating within the energy technology sector.#INDPERM

Recruitment Consultant - Education Sector (Immediate Start) Location: Birmingham Salary: £27k to £32k + Commission + Benefits Job Type: Full-time, Permanent Industry: Recruitment, Education Are you passionate about shaping the future of education? Do you have a proven track record in recruitment or sales? We are seeking a motivated and driven Recruitment Consultant to join our dynamic team, specializing in the education sector. About the Role: As a Recruitment Consultant for the education sector, you will play a key role in sourcing, recruiting, and placing talented education professionals across primary, secondary and SEN schools in the local area. You'll be responsible for managing both client and candidate relationships, ensuring high-quality placements, and contributing to our growing reputation within the education recruitment industry. Key Responsibilities: Sourcing and attracting top talent in the education sector including teachers, teaching assistants, school leadership, and support staff Building and maintaining strong relationships with educational institutions and schools Conducting interviews, reference checks, and skills assessments for candidates Providing expert advice and support to both clients and candidates throughout the recruitment process Meeting and exceeding recruitment targets and KPIs. Managing a portfolio of clients, building long-term partnerships and understanding their recruitment need Working closely with internal teams to ensure seamless recruitment operationsIdeal Candidate: Previous experience in recruitment, sales, or a customer-facing role (experience in the education sector is a plus) Strong communication and interpersonal skills Excellent time management and organizational skills Self-motivated with the ability to work both independently and as part of a team Passionate about the education sector and committed to making a positive impact A strong work ethic, driven by achieving results and exceeding targetsWhy Join Us? Competitive salary with uncapped commission scheme Professional development and career growth opportunities Supportive and inclusive team environment Flexible working arrangements available Access to cutting-edge recruitment technology and tools Work within a thriving industry with excellent long-term potential in education recruitment.Benefits: Health and well-being initiatives Pension scheme Continuous training and career development programsIf you're looking to kick start your career as a recruitment consultant in the Birmingham area, and hoping to join a rapidly expanding, hugely successful business, with a great reputation and one of the lowest turnovers of staff in recruitment, then speak to us. Email your CV or contact Craig Walker. Craig is very happy to discuss the role in more detail

Field Service Engineer Permanent UK wide travel; regional patch with occasional overnight stays and on call Areas Available: Harlow (Relocation Package Available), Hull, Thetford, Birmingham. Do you have experience servicing gas or diesel engines? Have you carried out fault finding on mechanical and electrical systems? Are you happy to travel and work in a field-based role? What's in it for you • Salary £36,000 to £55,000 depending on experience • Company vehicle with fuel and expenses covered • Overtime pay 1.5x • 25 days holiday plus bank holidays • Pension contribution • Structured training with OEM exposure • Long term progression within a growing international energy business What will you be doing? • Carrying out planned and reactive maintenance on gas engines and associated plant • Diagnosing mechanical and electrical faults and carrying out repairs • Supporting plant uptime and minimising downtime across customer sites • Completing detailed service reports and technical documentation • Managing van stock, tools, and spare parts effectively • Attending breakdown callouts as part of a rota • Collecting and managing oil samples for analysis • Supporting junior engineers and contributing to team development Where will you be doing it? Working for an established international energy business specialising in gas engine power solutions; operating across a regional UK patch in a customer facing role within industrial and energy generation environments, supported by a strong technical and operational team. What will you need? • Experience working on gas engines; CHP, or similar ideal • Strong mechanical and electrical fault finding skills • Engineering qualification in mechanical, electrical, or similar • Full UK driving licence • Comfortable using IT systems for reporting and diagnostics • Willingness to travel and work away occasionally • Gas Safe qualification advantageous but not essential Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us

Personal Banker - Permanent 📍 Birmingham | 💼 Full-Time | Office-Based | 🕰️ Permanent Role Are you passionate about delivering exceptional customer service and building strong financial relationships? A fantastic opportunity has arisen for a Personal Banker to join a busy branch team in Birmingham on a permanent, fully office-based basis. This role is ideal for a customer-focused individual with strong sales skills and a desire to work in a dynamic, client-facing environment. About the Role As a Personal Banker, you will play a key role in supporting the branch's sales objectives by providing outstanding customer service and nurturing lasting client relationships. You'll be the first point of contact for both new and existing customers, identifying their financial needs and offering suitable banking products and services. Key Responsibilities Proactively identify sales opportunities through referrals, internal networks, and personal connections Deliver superior customer service via phone, email, and in-branch interactions Build strong client relationships and promote a customer-centric environment in the branch Handle account opening applications, service requests, and AML documentation Process remittances and postal banking services, ensuring all operational procedures are followed Maintain accurate cash handling practices, including high-value transactions and register records Attend and support business development and networking events to promote branch growth Assist colleagues and provide cover for other Personal Bankers or clerical staff when required Actively cross-sell banking products to meet customer needs What We're Looking For ✅ Excellent customer service and interpersonal skills ✅ Strong sales mindset with the ability to identify and act on opportunities ✅ Confident communicator with the ability to build trust and rapport ✅ Experience in retail banking or financial services (preferred) ✅ Organised and detail-oriented with strong problem-solving abilities ✅ Ability to manage multiple tasks and work independently in a fast-paced branch environment ✅ Familiarity with AML procedures and customer onboarding processes (advantageous) What You'll Bring A proactive, self-motivated attitude Strong networking and relationship-building skills The ability to understand and meet customers' financial needs Flexibility to support different areas of branch operations when needed Working Hours & Location 📍 Location: Birmingham (100% office-based) 📅 Contract: Permanent, full-time 💼 Reporting to: Area Branch Manager Ready to Apply? If you thrive in a customer-facing role and want to be part of a supportive and professional branch team, this could be the perfect next step in your banking career. Apply today to be considered for this exciting opportunity

Oakley Recruitment is proud to be working in partnership with a prestigious global organisation based in Birmingham. This is an incredible opportunity for ambitious and customer-focused individuals looking to launch a long-term corporate career within a highly respected business. This role is perfect for graduates or individuals from retail, hospitality or customer-facing backgrounds who are passionate about delivering an exceptional customer experience and genuinely enjoy helping people. The initial contract is temporary for 12 months, however there is a strong opportunity for this position to become permanent with excellent long-term career progression available. Culture and Environment Our client offers a professional yet supportive culture where people are encouraged to grow, develop and thrive. The offices are modern, vibrant and prestigious, with state-of-the-art facilities and luxury-style breakout spaces that create an inspiring working environment. This is an organisation that truly values individuals who go above and beyond, take pride in their work and consistently deliver a world-class service experience. Personality We are looking for positive, personable and driven individuals who naturally build rapport and genuinely care about helping customers. You will thrive in a fast-paced environment and enjoy being part of a collaborative and high-performing team. This opportunity would suit someone looking to transition from hospitality or retail into a professional corporate environment, where attitude, work ethic and customer service excellence are highly valued. Reward £13.00 per hour – overtime paid over 35 hours at £19.50 per hour 35 hours Monday - Friday Weekly rotating shifts: 8am – 4pm, 9am – 5pm, 10am – 6pm and 12pm – 8pm Late shifts can be worked remotely if preferred Hybrid working – 3 days office / 2 days home Accrued holiday pay Outstanding modern working environment Genuine opportunity to secure a permanent position Excellent career progression and development opportunities Duties & Responsibilities Resolving customer queries via phone, email and webchat Delivering a professional and exceptional customer experience at all times Updating customer accounts accurately and efficiently Escalating queries in line with business procedures Identifying any risks or issues relating to customer information Working towards both individual and team KPI’s Supporting projects and initiatives focused on continuous improvement and service excellence Skills and Experience Passion for delivering exceptional customer service Excellent written and verbal communication skills Strong interpersonal skills with the ability to build rapport naturally Positive attitude with a willingness to learn and develop Previous experience within hospitality, retail or customer-facing environments would be advantageous Ability to work effectively within a fast-paced team environment Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required as part of your interview process

Mobile Air Conditioning Engineer West Midlands (mobile) | £36,000 to £42,000 depending on experience | Company vehicle and fuel card Are you an experienced air conditioning engineer who would rather be out on the road solving problems than stuck on one site day after day? Our client, a well-established and growing cooling specialist, is looking for a skilled Mobile Air Conditioning Engineer to join their team and take ownership of their commercial client base across the West Midlands. This is a varied, hands-on role for someone who takes pride in a job done properly. No two days are the same. One morning you might be carrying out planned maintenance on a retail unit, the next you could be diagnosing an intermittent fault on a system keeping a busy office comfortable. You will be trusted to manage your own diary, represent the company on customer sites, and keep systems running reliably for clients who depend on them. The role Reporting into the service team, you will be responsible for the servicing, maintenance, diagnosis, and repair of a wide range of commercial air conditioning systems. Day to day, this will involve: • Attending scheduled planned maintenance visits across a portfolio of commercial sites, • Responding to reactive call-outs and getting systems back up and running quickly, • Diagnosing faults accurately and carrying out repairs first time wherever possible, • Working with split systems, VRV and VRF systems, and other commercial equipment, • Completing service documentation and keeping accurate records of work carried out, • Building strong working relationships with clients and delivering a genuinely professional service, • Managing your own workload and route efficiently to make the most of each day What we are looking for • Proven experience working on commercial air conditioning systems, • Current F-Gas certification, • A full UK driving licence, • Strong fault-finding and diagnostic ability, • Confident communication skills and a professional, customer-facing manner, • The self-motivation to work independently and organise your own day What is on offer • A competitive salary of £36,000 to £42,000, depending on experience, • Company vehicle, • Fuel card, • Uniform and tools provided, • Ongoing training and development to keep your skills and certifications current, • A supportive, professional working environment where good engineers are valued and looked after This is an excellent opportunity for a reliable, skilled engineer who enjoys the independence of a mobile role and wants to be part of a company that is genuinely growing. If you take pride in your work and want a role with real variety, we would like to hear from you.

Legionella Risk AssessorOverview\n Are you ready to take your career to the next level? We are seeking an enthusiastic and ambitious Legionella Risk Assessor to join our client's growing team in Birmingham, West Midlands. This is your chance to work with a well-established company with over 34 years of industry experience, where your skills and expertise will play a pivotal role in shaping the future of their Legionella department. \n If you're a team player who thrives in a collaborative environment and is passionate about making a difference, we want to hear from you! Benefits\n They offer a range of benefits to support your career and well-being: \n\n • Competitive starting salary of £31,000 - £38,000 (dependent on experience and qualifications).\n, • 40-hour work week with core hours from Monday to Friday (8:00 am to 4:30 pm).\n, • Flexibility with overtime or time back to maintain a healthy work-life balance.\n, • Company vehicle for work-related travel.\n, • Company-paid healthcare plan.\n, • Pension scheme with a 3% company contribution.\n, • Generous holiday allowance: 22 days (rising to 25 after 3 years and 27 after 5 years) plus 8 statutory bank holidays.\n, • An additional day off for your birthday!\n, • Contractual sick pay.\nResponsibilities\n As a Legionella Risk Assessor, you will: \n\n • Conduct Legionella Risk Assessments in a customer-facing role.\n, • Assist clients in understanding their reports and guide them on necessary actions to control Legionella risks.\n, • Respond to client enquiries and provide cost estimates for quotes.\n, • Review colleagues' reports to ensure quality and compliance before client delivery.\n, • Undertake cooling towers assessments\nQualifications\n To excel in this role, you will need: \n\n • Recognised qualifications such as City & Guilds/WMSoc in Legionella Risk Assessment (or equivalent).\n, • Strong knowledge of HSG274 & ACoP L8 guidance.\n, • A full, valid driving license.\n, • Proven experience in producing risk assessment reports compliant with current legislation and guidance.\nDay-to-Day\n Your typical day will involve: \n\n • Engaging with clients to conduct risk assessments and provide actionable insights.\n, • Collaborating with team members to review and enhance reports.\n, • Identifying opportunities to expand client services and improve their Legionella management.\n, • Supporting junior colleagues through training and mentorship.\n, • Contributing to the development of innovative department processes and marketing initiatives.\n\n If you're a collaborative professional with a passion for excellence and a desire to grow, this is the perfect opportunity for you. For more information, contact Amir Gharaati of Penguin Recruitment today. \n

BMS Support Engineer Midlands Up to £65,000 + Company Car + Bonus + Excellent Package We're looking for an experienced BMS Support Engineer to join a leading building controls business, supporting a wide range of commercial and critical infrastructure sites across the Midlands. You'll carry out planned maintenance, fault finding, small works and reactive callouts, ensuring customers' BMS systems operate at peak performance. What we're looking for: Experience servicing Trend, Schneider, Siemens or Tridium BMS systems Strong fault-finding and diagnostic skills Good knowledge of HVAC and building services Excellent customer-facing skills Full UK driving licence What's on offer: Up to £65,000 basic salary Company Car or Car Allowance Bonus & Standby Allowance Private Healthcare Pension Ongoing Training & Career ProgressionFor more information please contact: (url removed) INDGLO