Trabajos remote agent en Newcastle Upon TyneCrear alertas

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please provide your resume in English and specify your proficiency level. At , innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in Coding, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: • Code generation and code review, • Prompt evaluation and complex data annotation, • Training and evaluation of large language models, • Benchmarking and agent-based code execution in sandboxed environments, • Working across multiple programming languages (Python, JavaScript/TypeScript, Rust, SQL, etc.), • Adapting guidelines for new domains and use cases, • Following project-specific rubrics and requirements, • Collaborating with project leads, solution engineers, and supply managers on complex or experimental projects Note: Flexibility and quick adaptation to new requirements are essential. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. • You hold a Bachelor's or Master's Degree in Software Development, Computer Science, or other related fields., • You have at least 3 years of professional experience, including hands-on experience with Ruby testing frameworks (RSpec, Minitest, Capybara) and automation tools., • Your level of English is advanced (C1) or above., • Proficient with code review, quality analysis, and identifying/fixing code smells, anti-patterns, and test gaps in Ruby codebases., • Experience with test integration in CI/CD environments (GitHub Actions, GitLab CI, Jenkins, or CircleCI), • Experience using, integrating, or tutoring others with AI/ML or LLM-powered testing/coding solutions in Ruby projects., • Familiarity with containerization technologies (Docker), automated deployment, and scripting within Ruby environments., • Strong skills in defect documentation, profiling, and debugging Ruby applications., • Experience generating and maintaining high-quality documentation for tests, bugs, and technical debt., • Hackathon or competitive coding experience is a plus., • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines., • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Why this freelance opportunity might be a great fit for you? • Get paid for your expertise, with rates that can go up to $44/hour depending on your skills, experience, and project needs., • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments., • Work on advanced AI projects and gain valuable experience that enhances your portfolio., • Influence how future AI models understand and communicate in your field of expertise.

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! Join Docker's AI engineering team to build the future of containerized AI agents. Docker containers are the perfect vehicle to host and run AI agents - providing isolation, portability, and reproducibility. You'll be working on cagent, our open-source project (_), and expanding on it to enable developers to build, deploy, and scale intelligent agents using Docker's container technology. This is a greenfield opportunity to shape how developers leverage containers for AI agents at massive scale. You'll work alongside a team of seasoned engineers, collaborating with our sister teams working on Ask Gordon and Docker's broader AI platform. This is a unique opportunity to combine cutting-edge AI techniques with container technology to solve real-world developer problems. Please note: this role is only available to candidates currently located in London (or reasonable commuting distance to London). We are unable to make exceptions to this location requirement. As a Staff Engineer, you will partner with the engineering leadership to help set technical direction and serve as a guide and mentor as the team grows and matures Build Containerized Agent Systems: Design and implement systems that leverage Docker containers as the ideal runtime for AI agents, ensuring isolation, scalability, and portability Expand cagent: Maintain and evolve the open-source cagent project, adding new capabilities for containerized agent deployment and orchestration Agent Runtime Development: Build robust infrastructure for packaging, deploying, and managing agents in containers RAG Integration: Enhance agent capabilities with Retrieval-Augmented Generation systems to provide contextual knowledge and domain expertise (secondary focus) Evaluation & Testing: Design robust evaluation frameworks to measure agent performance, reliability, and containerized deployment effectiveness Rapid Prototyping: Iterate quickly on new agent capabilities and deployment patterns, moving from concept to production efficiently Open Source Community: Engage with the cagent community, review contributions, and help grow the ecosystem Cross-functional Collaboration: Work closely with product managers, designers, and engineers across Docker's AI teams to integrate containerized agent capabilities into Docker's developer experience On-Call Rotation: Take part in on-call rotation for your team; respond to incidents, debug production issues, and drive continuous improvement of system reliability Go Expertise: Strong, demonstrated, professional proficiency in Go (this is absolutely required) - Docker's primary language for backend systems AI/ML Knowledge: Practical experience with large language models (LLMs) and agent development System Architecture: Proven ability to design scalable, distributed systems Container Technology: Deep understanding of Docker, containerization best practices, and container orchestration RAG Systems: Experience building Retrieval-Augmented Generation systems (secondary focus) Rapid Iteration: Demonstrated ability to prototype quickly and iterate based on feedback AI Frameworks: Experience with CrewAI, AGNO, ADK, LangChain/LangGraph or similar AI orchestration frameworks (peferred) Python Proficiency: Experience with Python for AI prototyping and tooling (prefered) Experience with Kubernetes or container orchestration platforms (preferred) Open source contributions and community engagement (preferred) Experience with agent evaluation, reliability, and observability techniques (preferred) 8+ years of directly applicable experience Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience Integrate into our dynamic AI engineering team building containerized agent infrastructure Deep dive into cagent's architecture and our containerized agent deployment roadmap Contribute your first enhancements to cagent with the help of your team Understand our technical stack and begin collaborating with sister AI teams Lead significant features or improvements to cagent and our containerized agent platform Enhance agent deployment capabilities and container-based orchestration patterns Collaborate with the open-source community on cagent development Help other new team members onboard Regularly interact with internal stakeholders and analyze user feedback Drive major architectural decisions for our containerized agent platform that will impact millions of Docker users Continue to help grow the team and develop efficient agent development processes Contribute to evaluation frameworks and performance optimization across our agent systems Lead initiatives to expand containerized agent capabilities for enterprise use cases Grow your skills in enterprise-grade containerized AI system architecture and deployment Shape the future direction of cagent and Docker's agent ecosystem Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. At _, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in Coding, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: • Code generation and code review, • Prompt evaluation and complex data annotation, • Training and evaluation of large language models, • Benchmarking and agent-based code execution in sandboxed environments, • Working across multiple programming languages (Python, JavaScript/TypeScript, Rust, SQL, etc.), • Adapting guidelines for new domains and use cases, • Collaborating with project leads, solution engineers, and supply managers on complex or experimental projects Note: Flexibility and quick adaptation to new requirements are essential. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. • You hold a Bachelor's Degree in Software Development, Computer Science, or other related fields., • You have at least 3 years of professional experience with Ruby, including strong knowledge of object-oriented programming, metaprogramming, and idiomatic Ruby practices., • Your level of English is advanced (C1) or above., • Proficient with code review, quality analysis, and identifying/fixing code smells, anti-patterns, and test gaps in Ruby codebases., • Experience with test integration in CI/CD environments (GitHub Actions, GitLab CI, Jenkins, or CircleCI)., • Comfortable with standard version control workflows (Git) and Linux CLI tools., • Experience using, integrating, or tutoring others with AI/ML or LLM-powered testing/coding solutions in Ruby projects., • Familiarity with containerization technologies (Docker), automated deployment, and scripting within Ruby environments., • Strong skills in defect documentation, profiling, and debugging Ruby applications., • Experience generating and maintaining high-quality documentation for tests, bugs, and technical debt., • Hackathon or competitive coding experience is a plus., • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines., • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Why this freelance opportunity might be a great fit for you? • Get paid for your expertise, with rates that can go up to $44/hour depending on your skills, experience, and project needs., • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments., • Work on advanced AI projects and gain valuable experience that enhances your portfolio., • Influence how future AI models understand and communicate in your field of expertise.

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! The Senior Manager, Engineering, Docker Agents leads the team responsible for building Docker’s next-generation AI agent capabilities. This team designs and delivers intelligent, containerized agents that enable automation, adaptive workflows, and real-world AI usage for developers. This role combines people leadership, technical strategy, and cross-functional collaboration. The manager ensures the team delivers reliable, high-impact systems while maintaining a strong engineering culture grounded in trust, learning, and execution. Team Leadership & Development Lead, mentor, and grow a team of engineers working on Docker Agents. Define hiring plans, onboarding, career paths, and performance expectations. Foster a culture of psychological safety, accountability, and continuous improvement. Technical Strategy & Delivery Partner with Product and Engineering leadership to define the vision, roadmap, and technical direction for agent systems. Guide architectural decisions for scalable, secure, and maintainable agent platforms. Balance long-term strategy with short-term execution to ensure consistent delivery. Cross-Functional Collaboration Work closely with Product Management, Platform, DevOps, and QA teams to align priorities. Advocate for agent capabilities across the Docker ecosystem. Ensure smooth integration between agent systems and other Docker products. Establish and track engineering metrics related to quality, velocity, and reliability. Remove blockers and improve developer productivity through better tooling and processes. Drive improvements in CI/CD, testing, observability, and system resilience. Model strong leadership behaviors rooted in empathy, clarity, and ownership. Promote inclusion, diversity, and fairness in hiring and team development. Handle feedback, performance discussions, and prioritization decisions with transparency and respect. 7+ years of professional software engineering experience. 3+ years of experience managing engineering teams. Proven ability to lead remote, distributed teams. Strong experience with distributed systems, APIs, or platform engineering. Demonstrated ability to navigate ambiguity and guide teams through evolving requirements. Excellent written and verbal communication skills. Experience working with AI systems, LLMs, or agent-based architectures. Background in developer tools, platforms, or infrastructure products. Product-oriented mindset with exposure to user-facing engineering decisions. Integrate into Docker’s AI & Agents Engineering organization and establish relationships with key stakeholders across Product, Platform, Engineering leadership, and sister AI teams (Ask Gordon, broader AI platform) Deep dive into the Docker Agents ecosystem including cagent project architecture, current roadmap, open-source community engagement, and technical debt assessment Conduct comprehensive 1:1s with each team member to understand their technical backgrounds, career aspirations, current project ownership, and individual growth opportunities Assess team dynamics, delivery processes, engineering practices, and identify immediate opportunities to remove blockers, improve productivity, and enhance code quality Hire and onboard critical team members with expertise in containerized systems, AI/LLM integration, distributed systems, and open-source community management Establish clear team operating principles including engineering standards for agent development, code review processes, testing frameworks, and production deployment practices Drive alignment on technical vision and roadmap for Docker’s containerized agent platform in partnership with Product Management, ensuring clear prioritization of cagent evolution, enterprise features, and developer experience improvements Ship significant improvements to cagent or containerized agent platform capabilities with measurable impact on developer productivity or agent deployment reliability Build and lead a high-performing engineering team of 8-12 engineers that consistently delivers reliable, scalable containerized agent infrastructure impacting millions of Docker users worldwide Establish the Docker Agents team as a center of excellence for containerized AI systems, influencing architecture decisions across Docker’s AI initiatives and the broader container ecosystem Develop team members into technical leaders through mentorship, conference speaking opportunities, open-source contributions, and clear career advancement paths within Docker’s engineering organization Establish repeatable processes for rapid prototyping, evaluation, and productization of new agent capabilities that maintain Docker’s reputation for reliability and developer experience excellence Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Mercier Consultancy MD is on the lookout for a Dutch Speaking Customer Experience Agent to join our vibrant team in Sofia! We are looking for customer-focused individuals who are eager to provide outstanding support and build relationships with our Dutch-speaking clients. As part of our team, you will play a crucial role in enhancing customer satisfaction and addressing their needs effectively. • Deliver exceptional customer service in Dutch through various channels, including phone, email, and live chat., • Handle customer inquiries and resolve issues efficiently, ensuring a positive experience., • Maintain accurate records of customer interactions and update information in our CRM system diligently., • Gather feedback from customers to identify areas for improvement and contribute to service excellence., • Collaborate with team members to share knowledge and enhance the overall customer experience., • Keep yourself updated on our products, services, and industry developments to assist customers effectively., • Fluency in Dutch (both written and spoken) is required; knowledge of English is an advantage., • Prior experience in a customer service role is preferred, but not mandatory., • Excellent communication skills and a strong commitment to customer satisfaction., • Ability to multitask and prioritize effectively in a fast-paced office environment., • Familiarity with CRM systems and digital communication tools is advantageous., • Proactive attitude toward problem-solving and assisting customers., • A team player who can work harmoniously in a collaborative setting., • Competitive Monthly Salary, • Fully Paid Training, • Relocation Package, • Health Insurance, • And Much More...

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote position. We are considering candidates in Germany, Ireland, Sweden, Spain and the UK only. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business via general data analytics. Our goal is to make Grafana the single best place where humans and AI agents understand and act on data from across the enterprise. We build systems that help users make sense of their sea of data through AI-driven features in use cases like product analytics and sales data. These capabilities lower the barrier of domain expertise and surface meaningful signals from messy data. The 2H team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for an AI Software Engineer with a strong software engineering background, a quick iteration mindset, and a passion for experimentation – balanced by a focus on shipping and scaling impactful features that deliver value to users. As part of our skunkworks initiative, you'll wear multiple hats and won't rely on cross-functional teams that typically support other teams inside Grafana Labs engineering. You will design, develop, test, and ship AI-powered features that can manage dealing with large datasets, while also expanding the capabilities of analytics-focused AI agents to assist users with information retrieval. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. What You’ll Be Doing: • Build and deliver AI solutions: Take ownership of developing delightful, high-performance AI features to help users discover, organize, and optimize access to large datasets., • Rapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for the data engineering lifecycle., • Collaborate: Work with the rest of the team to shape AI-driven product features, including the integration of agentic components with internal tools like Slack and alerting systems while engaging with internal data teams for dogfooding., • Utilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflows., • Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams., • Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: • Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision., • AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory., • Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset., • Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined., • Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Requirements: • Experience with LLMs, context engineering, and building applications powered by GenAI., • Proven track record of delivering software that made it into production and is actively used by users., • Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure)., • Experience using observability tools to understand and troubleshoot system behavior. Bonus Points For: • Experience building or working with agent frameworks or multi‑agent workflows., • Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks), • Experience building tools for data engineering. Compensation & Rewards: In the UK, the Base compensation range for this role is £100,000 - £124,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail is required for well-established insurance company. SALARY: £25,000 per annum LOCATION: Remote / Working from Home - candidates MUST be UK based JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Customer Service Adviser / Sales Support Agent with previous experience in a customer service or phone-based sales role, who has an excellent telephone manner, organisational skills and attention to detail. Working as the Customer Service Adviser / Sales Support Agent you will be professional, people-focused and will join a fully remote team. This is a phone-based role, speaking directly with: • New prospects: Helping them understand the products and find the right insurance cover for their needs, • Existing customers: Assisting with queries about policies, helping with changes, and supporting them through claims or renewals As the Customer Service Adviser / Sales Support Agent you will be the voice of the company — empathetic, clear, and solution-oriented. You will be given the tools and training you need, but will need to be someone who learns fast, takes initiative, and thrives in a flexible environment. DUTIES Your duties as a Customer Service Adviser / Sales Support Agent will include: • Answer inbound calls and respond to customer queries with clarity and professionalism, • Make outbound calls to guide new prospects to assist them in finding the right insurance cover based on their business needs, • Assist existing customers with policy queries, changes, and mid-term adjustments, • Provide friendly and accurate support throughout the customer journey — from quote to renewal, • Work independently and take ownership of your workload CANDIDATE REQUIREMENTS • Fluent in English, • Excellent phone manner with strong verbal communication skills, • Previous experience in customer service or phone-based sales (essential), • A fast learner, confident using web-based systems, • Comfortable working independently in a 100% remote role, • Strong organisational skills and attention to detail, • Experience in the insurance industry (preferred but not essential) BENEFITS • Fully remote position with all training provided, • Opportunity to grow in a supportive, customer-first company, • No rigid scripts. Just real conversations and support, • A small friendly team of colleagues that works collaboratively HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P13669 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work Remotely. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. AWD-IN-SPJ

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

Description ✨ A glimpse into the role: Senior PM role in an evolving AI product environment, with around 40% of the role focused on delivery, execution and operational coordination today. You’ll work side-by-side with engineers, navigate ambiguity, and drive delivery as much as direction - turning ideas into shipped products in a fast-moving, build-first environment. --- At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You’ll take ownership of our next-generation AI recruitment product, crafted to solve one of the biggest recruitment challenges whilst ensuring every candidate has a fair and positive experience. Working closely with our AI/ML and Occupational Psychologist teams, you’ll shape how hiring teams understand talent and make their most important decisions. Key responsibilities: • Own a key product area, working closely with the Head of Product to balance strategic direction with effective day-to-day execution, • Develop a strong understanding of user needs through a combination of qualitative research, stakeholder collaboration, and data analysis, • Drive product delivery from discovery through to launch, ensuring initiatives move forward efficiently and blockers are proactively resolved, • Work closely with Engineering and Commercial to translate user, business, and operational needs into clear, deliverable requirements, • Own and prioritise the product backlog, balancing new functionality, experience improvements, technical constraints, and platform enhancements, • Collaborate proactively across Product, Engineering, Design, Data Science, Operations, and commercial teams to align priorities and drive delivery, • Make pragmatic product decisions quickly, balancing user value, technical feasibility, business priorities, and delivery pace, • Stay close to implementation details and support teams throughout the delivery lifecycle, not just at the planning stage, • Identify clear success metrics and use data to evaluate product performance and inform prioritisation, • Contribute to product direction and continuous improvement within a complex and evolving SaaS environment, • Leverage AI to accelerate discovery and delivery, enabling your team to work efficiently and deliver impact quickly, • Ensure teams have clear objectives, visibility of priorities, and alignment on how work contributes to broader company goals Requirements • Proven experience managing complex web-based SaaS products in fast-paced startup or scale-up environments, • Excellent prioritisation skills, balancing user needs, commercial priorities, technical feasibility, and delivery constraints, • Strong execution and delivery skills, with experience shipping impactful products at pace, • Comfortable operating hands-on within delivery-focused product roles, not solely strategic product leadership positions, • Strong technical fluency and confidence working closely with engineering teams; an engineering background or product-engineering mindset is highly valued, • Ability to gather, refine, and communicate clear product requirements across technical and non-technical stakeholders, • Comfortable working within ambiguity, evolving priorities, and complex or legacy product environments, • Strong product judgement and critical thinking skills, with confidence to challenge assumptions and make pragmatic decisions, • Experience collaborating closely with engineers and designers in lean, cross-functional teams, • Proactive and highly collaborative, with strong stakeholder management and communication skills, • Strong analytical skills, using quantitative and qualitative insights to inform decisions and prioritisation, • Comfortable creating wireframes, user flows, and lightweight UX concepts where needed, • Experience leveraging AI tools and workflows to improve product discovery, delivery, or team efficiency, • Understanding of AI fundamentals and responsible AI product development principles, • Adaptable, curious, and comfortable moving between strategic thinking and detailed execution work, • Experience working with agile product development methodologies in remote or distributed teams, • Experience working within HR Tech or adjacent SaaS domains, • Familiarity with ATS platforms, recruitment technology, or people operations tooling, • Experience using AI-assisted product development or prototyping tools such as Claude, Lovable, Cursor, or similar, • Previous experience working within complex or legacy product ecosystems Benefits 🤝 Meaningful share options 🏥 Health insurance 💰 Enhanced pension 🍼 Nursery salary sacrifice scheme 🏖️ 25 days holiday 🏠 Remote-first 💻 Work from home budget 🧠 L&D budget 🦷 Dental cover 👀 Eyes care support 🏢 Co-working space 🧘 Wellbeing allowance ✈️ Travel insurance 🚗 Electric car scheme At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. 🦓 Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to _. Job Title: Senior Backend Engineer - Casino UX Company Description: Midnite - Series C betting platform backed by $75M+ from Raine Group and Makers Fund. Job Description: Join the Casino UX team to build the high-concurrency backend systems powering a modern betting experience. You will design RESTful APIs, integrate external partners, and scale services on AWS to handle real-time traffic spikes. This is a critical role in a fast-growing squad where your architectural decisions directly impact millions of fans. Location: Remote, UK Why this role is remarkable: Significant scale and impact: join a Series C company that grew 10x in the past year, offering the chance to shape architecture at a critical inflection point. Modern engineering culture: work in a high-autonomy environment with daily deploys, no legacy code, and a tech-first approach to a traditional industry. Exceptional backing: join a top-tier team supported by $75M+ in funding from premier investors like The Raine Group, Play Ventures, and Makers Fund. What you will do: Design and maintain robust backend services and RESTful APIs using Python, Flask, and PostgreSQL to power mobile and web applications. Collaborate in a cross-functional squad with product, design, and trading experts to deliver immersive, real-time gaming features. Own systems end-to-end, from architectural decision-making and technical documentation to monitoring and scaling infrastructure using Terraform and AWS. The ideal candidate: Has 5+ years of professional backend engineering experience with a strong proficiency in Python or another major backend language. Demonstrates a solid understanding of relational databases like PostgreSQL and cloud infrastructure, specifically AWS services like SQS and S3. Thrives in fast-paced, agile environments and enjoys mentoring junior engineers while contributing to high-level technical and architectural discussions. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit _. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring Danish-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is a great chance to begin or advance your international career with full relocation support, a stable income, and excellent working conditions all while working from home. Key Details: • Languages: Danish (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Signing Bonus: 5000euro (depending on the project, • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and help with finding long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approximately 250-400euro/month depending on the location, • Also Available roles with room fully paid by the company (with bills and all) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Career growth opportunities Open Roles: • Content Moderator: Review and ensure safe, high-quality online content, • Customer Support & Marketing: Assist customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more information or to apply: _ WhatsApp: +39 334 619 6398

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surroundings and culture of Malta. As an essential part of our support team, you will engage with Finnish-speaking players, ensuring they have an outstanding gaming experience. Your responsibilities will involve addressing customer queries, resolving issues, and providing valuable information regarding our games and services. If you are enthusiastic, communicative, and dedicated to helping others, this role is perfect for you. With our relocation assistance, moving to Malta will be a breeze! • Provide top-notch customer support to Finnish-speaking clients via chat, email, and phone., • Timely and effectively resolve customer inquiries and concerns., • Guide customers through our gaming offerings and services to enhance their enjoyment., • Work collaboratively with fellow team members to maintain high-quality service., • Document customer interactions in our CRM system accurately., • Collect feedback from customers and use it to suggest service improvements., • Participate in training sessions to continually develop your product knowledge and customer service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced work environment., • Familiarity with CRM software and customer support systems is advantageous., • Willingness to relocate to Malta and embrace a new culture., • A keen interest in gaming and understanding of the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Embark on an exciting career path with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming industry, located in breathtaking Malta! This is a fantastic opportunity to leverage your language proficiency and customer service talents while enjoying the vibrant lifestyle of a Mediterranean island. As an essential part of our support team, you will engage with Finnish-speaking customers, ensuring they receive exceptional assistance and a remarkable gaming experience. In this role, you will address inquiries, troubleshoot issues, and provide valuable information about our gaming services. If you are enthusiastic, communicative, and dedicated to delivering outstanding customer support, we would be thrilled to welcome you to our team. Plus, our relocation package makes the move to Malta smooth and enjoyable! • Deliver superior customer support via chat, email, and phone to Finnish-speaking clients., • Quickly and effectively resolve customer questions and concerns., • Guide customers through our gaming products and services to enhance their experience., • Collaborate with team members to maintain high service quality standards., • Record customer interactions accurately in our CRM system., • Collect and relay customer feedback to contribute to service enhancements., • Engage in ongoing training opportunities to improve product knowledge and service skills., • Fluency in Finnish and a strong command of English; knowledge of additional languages is a plus., • Experience in customer service or a similar role is preferred., • Excellent communication and interpersonal skills, with a focus on customer satisfaction., • Able to multitask and excel in a fast-paced environment., • Familiarity with CRM systems and customer support tools is advantageous., • Willingness to relocate to Malta and embrace a new cultural experience., • A genuine interest in gaming and familiarity with the iGaming industry is a significant asset., • Career growth opportunities in a renowned iGaming company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Yearly salary €26.000 excluding bonuses., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package (reviewed case by case), • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. You'll be joining Crimson, one of Spotted Zebra's AI Augmented Delivery (AAD) Crews - a lean team made up of a Product Manager and two Product Engineers. This is a role for someone who genuinely lives and breathes building for end users. You'll partner directly with your PM to shape and define what gets built, bringing your own product intuition to every conversation, and then go away and execute - owning the build out largely solo, with the support of your crew and subject matter experts in Data Science and Design, and seeing it all the way through to production. No long hand-off chains, no waiting on others to unblock you. Just ownership, momentum, and shipping things that matter. Key responsibilities: • Partnering closely with your Product Manager to define, scope, and prioritise features - bringing your own product thinking to the table, not just taking a ticket and running with it, • Owning features end to end, from architecture decisions through to production, across the full stack (front end, back end, and everything in between), • Leveraging AI tooling throughout your workflow to move fast, bridge skill gaps, and operate effectively within a lean crew, • Writing and maintaining clean, well-considered TypeScript across both frontend (React) and backend (NestJS), with GraphQL APIs connecting the two, • Collaborating with subject matter experts - including a Staff Engineers, Engineering Managers, Designers, Data Science, QA, and DevOps - on an ad hoc basis as your work demands, • Contributing to a delivery culture that values speed, ownership, and continuous improvement over bureaucracy and hand-offs Requirements • Proven experience as a full stack engineer with strong proficiency in TypeScript and React, • A product-oriented mindset - you care about the why behind what you're building, not just the how, • Demonstrable experience taking features from concept to production independently, • Comfort using AI tools (e.g. Cursor, Copilot, Claude) as a genuine part of your engineering workflow - not just experimenting, but integrating them meaningfully, • Strong communication skills and the ability to self-manage within a small, high-trust team, • Experience working in a startup or early-stage environment, • Experience working in a B2B SaaS environment, • Enthusiasm for helping shape how AI-augmented delivery teams actually work in practice - we're building this model as we go, and your input will matter, • Familiarity with our broader tech stack, including NestJS, PostgreSQL, Redis, RabbitMQ, GraphQL, Apollo, or similar technologies, • Experience in HR tech Benefits 🤝 Meaningful share options 🏥 Health insurance 💰 Enhanced pension 🍼 Nursery salary sacrifice scheme 🏖️ 25 days holiday 🏠 Remote-first 💻 Work from home budget 🧠 L&D budget 🦷 Dental cover 👀 Eyes care support 🏢 Co-working space 🧘 Wellbeing allowance ✈️ Travel insurance 🚗 Electric car scheme At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. 🦓 Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Join Mercier Consultancy MD as a Swedish Speaking Customer Experience Agent and take advantage of the opportunity to work remotely from Greece! We are looking for energetic individuals who are passionate about customer service and eager to provide excellent support to our Swedish-speaking clients. In this role, you will play a crucial role in enhancing customer satisfaction and fostering loyalty. • Deliver exceptional customer support in Swedish across various channels, such as phone, email, and chat., • Efficiently manage customer inquiries, ensuring timely resolution of issues and concerns., • Maintain accurate and organized records of customer interactions in our CRM system., • Gather and analyze customer feedback to identify opportunities for improving service quality., • Collaborate with team members to share insights and best practices aimed at enhancing the overall customer experience., • Stay current with product information, services, and industry trends to effectively assist customers., • Fluency in Swedish is required, with strong English language skills being an advantage., • Prior experience in a customer service or support role is preferred., • Exceptional communication and interpersonal skills with a dedication to customer satisfaction., • Ability to prioritize tasks and manage time effectively in a remote work environment., • Proficient in using CRM software and online communication tools., • Proactive and solution-oriented approach to problem-solving and customer interaction., • A self-motivated team player capable of working independently while contributing to team success., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Ability to work independently and manage multiple tasks in a remote work setting. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. Collaborate with the team to cu

Part-Time Block Manager ?? West Norwood (Hybrid) ?? 1 day per week (flexible) | Potential to grow to 2 days Our client is an independent estate agent in West Norwood is looking for an experienced Block Manager to take ownership of a small but growing portfolio of residential blocks. This is a flexible, part-time role ideally suited to someone local who is looking for work-life balance. About the Role: You will be managing 12 small to mid-sized blocks of flats, overseeing all aspects of block management. The role is estimated at 1 day per week, which can be split across two half-days if preferred. Most tasks can be done remotely from home, though occasional site visits for inspections and meetings are required—so proximity to West Norwood is essential. Key Responsibilities: Ensure all safety certificates are up to date Organise surveys, inspections, and routine maintenance Respond to client maintenance requests Issue and manage basic Section 20 notices Track invoices and manage basic financial admin Liaise with clients and contractors as needed Attend property inspections and meetings onsite About You: Proven experience in block or property management Strong organisational and communication skills Knowledge of Section 20 processes Familiarity with Dwellant (preferred but not essential) Based locally with the ability to attend site when required Self-motivated and able to manage responsibilities independently What We Offer: Flexible part-time hours Hybrid working (majority remote) Opportunity to grow the role as the business expands A supportive and professional team environment ?? Salary: Competitive and dependent on experience - open to discussion If you're a seasoned block manager looking for a flexible role with future growth potential, we’d love to hear from you.

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network The next step is to _. Job Title: Forward Deployed Engineer (£60-75k) Salary: £60-75k Company Description: Authsignal Ltd - Fast-growing API-first identity and passwordless authentication startup. Job Description: As the founding EMEA team member, you will bridge the gap between engineering and customer success. You will guide enterprises through complex integrations of passkeys and biometrics while shaping Authsignal’s developer experience. This hands-on role involves building SDKs, creating technical content, and directly influencing product direction for global financial and healthcare customers. Location: Remote, UK Why this role is remarkable: Founding EMEA Presence: You will be the first UK-based hire, owning the region and enjoying high autonomy as the primary technical point of contact for European enterprise clients. Market-Leading Tech: Work with cutting-edge passwordless authentication (FIDO, biometrics, passkeys) at a company recently named a Rising Star in KuppingerCole's 2025 Leadership Compass. High Impact: Sit at the intersection of product and sales, where your technical feedback directly shapes the SDK roadmap and helps major enterprises secure millions of interactions. What you will do: Lead technical integrations for enterprise clients, deploying secure identity solutions into diverse stacks like AWS Cognito, Azure AD B2C, and bespoke environments. Develop and maintain SDKs, client libraries, and sample code while producing scalable developer resources like documentation, blogs, and video walkthroughs. Partner with the sales team to run technical demos and proof-of-concepts, capturing field insights to inform product improvements and reduce integration friction. The ideal candidate: Proven background in solution engineering or systems integration with strong hands-on proficiency in TypeScript/JavaScript and REST/GraphQL APIs. Deep understanding of identity and security domains, specifically MFA, passkeys, or OIDC, with experience navigating complex enterprise software environments. Exceptional communicator who can explain complex technical concepts to customers and has a passion for building developer tools and educational content. Who are Jack & Jill? Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support. And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate. Next steps Step 1. Visit _. Step 2. Click 'Talk to Jack'. Step 3. Talk to Jack so he can understand your experience and ambitions. Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role. Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction. Step 6. If not, Jack will find you excellent alternatives. All for free. We never post fake jobs This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network. Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description. We appreciate this can make them look a bit suspect, but there isn't much we can do about it. Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Are you a bit tired of the standard old-fashioned way of doing things in the construction industry? Are you a construction engineer aka section engineer/sub agent/agent/package manager/project manager (jeez they have lots of names don’t they!)? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: · Connects us with meaningful relationships · Inspires us to develop ourselves to become better humans · Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation, 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. _ The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: · Understanding what the real problems of projects are · Implementing the best solutions to those problems · Developing scalable best practices, tools and technology More specifically you will be part of our Project Planning Discipline Team who are industry leaders in the planning of complex construction projects. Your initial leader will be one of our planning discipline directors. Your top 3 objectives 1. To make construction projects deliver to near perfection, 2. To create scalable and repeatable solutions to common problems, 3. To develop yourself and everyone around you Your top 5 responsibilities 1. Own the plan: Own the project plan for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially, 2. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are!, 3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 5. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well. (even if you are junior you can help your leader develop too!) Your Capabilities We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) · Mastery: Construction engineering background with at least 2+ years of experience on construction projects · Communication: Proficient communicator in written and verbal English · Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them · Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) · Mastery: Decent Excel skills and a strong interest in data, experience in project planning both software and principles · Communication: The charisma, influence and presence to get construction people to do new things and take the best approach · Leadership: A proven leader/coach/developer of teams or teams of teams · Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: · You want an easy, chilled-out role without much challenge · You like to be the smartest person in the room · You don’t like continuously receiving honest candid feedback · You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff · Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected. · Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists. · Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded. · Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: · Why do you want to join us? · What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Hi, we’re Smoove, part of the PEXA Group.Our vision is to simplify and revolutionise the home moving and ownership experience for everyone. We are on a mission to deliver products and services that remove the pain, frustration, uncertainty, friction and stress that the current process creates. We are a leading provider of tech in the property sector - founded in 2003, our product focus has been our conveyancer two-sided marketplace, connecting consumers with a range of quality conveyancers to choose from at competitive prices via our easy-to-use tech platform. We are now building out our ecosystem so consumers can benefit from our services either via their Estate Agent or their Mortgage Broker, through smarter conveyancing platforms, making the home buying or selling process easier, quicker, safer and more transparent Why join Smoove?Great question! We pride ourselves on attracting, developing and retaining a diverse range of people in an equally diverse range of roles and specialisms – who together achieve outstanding results. Our transparent approach and open-door policy make Smoove a great place to work and as our business expands, we are looking for ambitious, talented people to join us. We are looking for a technically proficient Senior Data Engineer to join our growing Data team. Your primary focus will be on ensuring data quality, stability, and reliability — from the moment data arrives in its rawest form to when it is used in decision-making dashboards and customer-facing reports. You will optimise the transformation pipeline from start to finish, guaranteeing that datasets are robust, tested, secure, and business-ready.Our data platform is built using Databricks, with data pipelines written in PySpark and orchestrated using Airflow. You will be expected to challenge and improve current transformations, ensuring they meet our performance, scalability, and data governance needs. This includes work with complex, nested data structures, ensuring they are reliably parsed and transformed. Experience in managing sensitive data (PII) and implementing GDPR policies is required. You’ll work closely with analysts, engineers, and business stakeholders to ensure that datasets are not only accurate but also trusted. You will collaborate with product and engineering teams to incorporate data from new products into our core business datasets, ensuring that these new sources meet our data standards and are quickly usable for business intelligence. You’ll help put controls in place — such as access policies, metadata layers, and automated data quality checks — to ensure long-term stability. Experience with a data governance platform like Alation is desirable. While predominantly remote / home based the team meet up to 20-25 days per year for meaningful collaboration in either Leeds or Thame. • Ensure end-to-end data quality, from raw ingested data to business-ready datasets, • Optimise PySpark-based data transformation logic for performance and reliability, • Build scalable and maintainable pipelines in Databricks and Airflow, • Implement and uphold GDPR-compliant processes around PII data, • Collaborate with stakeholders to define what "business-ready" means, and confidently sign off datasets as fit for consumption, • Put testing strategies in place to detect data issues early and often, • Contribute to access management, metadata management, and wider data governance practices, • Help shape our approach to reliable data delivery for internal and external customers, • Extensive hands-on experience with PySpark, including performance optimisation, • Deep working knowledge of Databricks (development, architecture, and operations), • Proven experience working with Airflow for orchestration, • Proven track record in managing and securing PII data, with GDPR compliance in mind, • Experience in data governance processes; Alation experience preferred, but similar toolswelcome, • Strong SQL skills and experience optimising complex queries, • Strong experience in handling and transforming semi-structured data, • High competency in programming, with a focus on clean, efficient, and production-quality code, • Demonstrated ability to work with stakeholders to understand data needs and guide the validation and delivery process, • Experience implementing and maintaining data quality tests and monitoring solutions, • Strong verbal and written communication skills, • Ability to think holistically about data reliability and how it serves business decisions £65,000 - £75,000 a yearSound like you? We at Smoove are ready so if this role sounds like you, apply today. GDPR Compliance Digital Completion UK Limited (trading name “PEXA”), Optima Legal Services Limited (trading name "Optima Legal") and Smoove Limited (a holding company which comprises of the following wholly owned trading Subsidiary companies: United Legal Services Limited, United Home Services Limited, Legal-Eye Limited, and Amity Law Limited) are all owned directly by DigCom UK Holdings Limited, which is a wholly owned Subsidiary of PEXA Group Limited in Australia (ACN 140 677 792; ASX: PXA) (referred to collectively as “PEXA Group”). When we process your applicant personal data for recruitment purposes, we do so as a controller. If as part of the recruitment process, we share your personal data with another company within the PEXA Group, that company may process your personal data as either an independent controller or, in certain circumstances, a joint controller. By applying for this role, you consent to us processing your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, and further information can be found in our privacy notice_.

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At _, innovation meets opportunity. We believe in using the power of collective intelligence to ethically shape the future of AI. What we do The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe. About the Role GenAI models are improving very quickly, and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills. If you join the platform as an AI Tutor in Coding, you’ll have the opportunity to collaborate on these projects. Although every project is unique, you might typically: • Code generation and code review, • Prompt evaluation and complex data annotation, • Training and evaluation of large language models, • Benchmarking and agent-based code execution in sandboxed environments, • Working across multiple programming languages, • Adapting guidelines for new domains and use cases, • Following project-specific rubrics and requirements, • Collaborating with project leads, solution engineers, and supply managers on complex or experimental projects Note: Flexibility and quick adaptation to new requirements are essential. How to get started Simply apply to this post, qualify, and get the chance to contribute to projects aligned with your skills, on your own schedule. From creating training prompts to refining model responses, you’ll help shape the future of AI while ensuring technology benefits everyone. • You hold a Bachelor's or Master’s Degree in Computer Science, Software Engineering, Software Development, Computer Engineering, Information Technology or other related fields, • You have at least 3 years of professional iOS/macOS development experience, • Your level of English is advanced (C1) or above, • Mid-level proficiency in Swift 5.9+, including SwiftUI, Combine, async/await, and the concurrency model, • Hands-on experience with testing frameworks (XCTest, Quick/Nimble) and UI automation testing, • Proficiency with Xcode, Swift Package Manager, and CI/CD tools (Fastlane, GitHub Actions, Xcode Cloud), • Experience with App Store deployment and monitoring tools (Crashlytics, Firebase), • Strong understanding of architectural patterns (MVVM, Clean Architecture) and performance optimization (ARC, Instruments), • Experience integrating AI/ML capabilities (Core ML, Vision, Create ML), • Practical use of AI-assisted tools for code generation, refactoring, and test automation, • Strong skills in crash analysis, memory debugging, and performance profiling, • You are ready to learn new methods, able to switch between tasks and topics quickly and sometimes work with challenging, complex guidelines., • Our freelance role is fully remote so, you just need a laptop, internet connection, time available and enthusiasm to take on a challenge. Why this freelance opportunity might be a great fit for you? • Get paid for your expertise, with rates that can go up to $44/hour depending on your skills, experience, and project needs., • Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments., • Work on advanced AI projects and gain valuable experience that enhances your portfolio., • Influence how future AI models understand and communicate in your field of expertise.

Data Engineer – Remote Working / London circ £60,000 - £70,000 Experienced Data Engineer required for this remote working / hybrid position based in West London (near Feltham, Hanworth, Hounslow etc). Ideally the successful candidate will be able to work on site once or twice a week, however the client would also consider candidates looking for a remote working role as long as they can be onsite once a month. The Data Engineer will join a small team and play a key role in developing and managing data integration projects as our client transitions data from legacy systems into modern infrastructure, reporting and analytics. The key responsibilities for the post include; • Design and develop a modern data warehouse (Azure or Snowflake), capable of ingesting data from multiple sources and that can store and organise large volumes of data., • Develop and implement an automated, repeatable data migration process suitable for use over multiple project phases., • Actively review data quality assessments, addressing any inconsistencies and apply data cleansing and validation techniques., • Build data pipelines that clean, transform, and aggregate data from disparate sources., • Stay up-to-date with emerging trends and technologies in data engineering. To be considered for the post you’ll need most, if not all the following:, • Proven experience (5 years+) in a data engineering or similar role, • Strong proficiency in SQL and database technologies (e.g. MS SQL, Snowflake), • Hands-on experience with ETL/ELT tools (Azure Data factory, DBT, AWS Glue, etc), • Strong Proficiency in Power BI and Advanced Analytics., • Good proficiency in Python for data processing, scripting and automation., • Any experience with DBT, Airbyte or similar transformation and replication products is advantageous., • Experience with data migration and mapping complex relational data between business systems., • Strong analytical skills with the ability to translate business requirements into data engineering solutions., • Excellent problem-solving abilities, attention to detail and ability to work independently or in a team., • Effective communication and interpersonal skills to foster relationships with stakeholders at all levels., • Degree in Computer Science, Information Systems, Data Science or a related field. Salary will be dependent on experience and likely to be in the region of £60,000 - £70,000. Candidates must be authorised to work in the UK and not require sponsoring either now or in the future. For further information, please send your CV to Wayne Young at Young’s Employment Services Ltd. YES acts in the capacity of both an Employment Agent and Employment Business.

Mercier Consultancy MD is excited to announce an opportunity for an Irish Speaking Customer Service Agent to join our team, with the added benefit of working in beautiful Bulgaria and receiving paid relocation support. This role is perfect for those passionate about delivering excellent customer service to our Irish-speaking clients in a vibrant and culturally rich environment. • Assist Irish-speaking customers via phone, email, and chat, addressing inquiries related to products and services., • Provide clear information regarding account management, transactions, and product details., • Resolve customer complaints efficiently and professionally to ensure high satisfaction levels., • Accurately document all customer interactions and follow-up actions in our CRM system., • Collaborate with internal teams to enhance product knowledge and customer support processes., • Stay informed about company updates, promotions, and industry trends to better assist clients., • Fluency in Irish (both written and spoken); proficiency in English is required., • Experience in customer service, preferably in a related industry., • Strong interpersonal skills and a commitment to providing excellent customer care., • Aptitude for problem-solving and the ability to manage customer inquiries effectively., • Familiarity with CRM systems and basic computer skills., • Self-driven with the capability to work independently in a remote or hybrid setting., • Willingness to relocate to Bulgaria with relocation expenses covered., • A passion for helping others and a desire to contribute positively to a team environment., • Competitive Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Private Gym, • And Much More....

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. As Docker scales its EMEA business, we're seeking an experienced Director of Solutions Engineering to build and lead a world-class SE team across EMEA, with AI Governance as the top priority. AI Governance is the fastest-growing part of our EMEA business and one of the fastest-moving segments in enterprise software: customer requirements evolve rapidly, the competitive landscape is intensely dynamic, and Docker ships new product capabilities at pace to stay ahead of both. This role keeps a fast-scaling team ahead of all three. As Director of Solutions Engineering for EMEA, you will lead a high-performing, fully remote pre-sales organization of 6 SEs, nearly doubling by end of fiscal year, responsible for technical alignment and customer success across Docker's largest accounts in the region. You will partner directly with EMEA Sales Directors as a peer to align SE coverage with a fast-growing book of business, and collaborate closely with Sales, Product, and Engineering to turn rapid change into consistent technical wins and clear business value. ● Make it the team's number-one focus, owning the technical win on Docker's largest AI Governance opportunities across EMEA. ● Keep the team ahead of a fast-moving segment where customer requirements, Docker's products, and the competitive landscape are all changing constantly, and translate that change into current demos, proofs-of-value, and sales plays. ● Partner with Product and Engineering to feed AI Governance customer requirements into roadmap and prioritization, and to get the team early access to new releases. ● Hire, onboard, and ramp SEs quickly to meet AI Governance pipeline demand. ● Build and maintain SE enablement programs and learning paths that make new hires productive fast and keep the team current as products and use cases evolve. ● Operate as a player/coach, running the full management cadence (1:1s, pipeline syncs, QBRs, enablement) while staying close to the technical win on marquee accounts. ● Balance SE coverage and workload across a growing roster of Account Executives so the highest-value opportunities are well supported. ● Partner with the EMEA Sales organization to drive technical closure, guiding discovery, solution design, and proof-of-value to achieve customer success and sales goals. ● Own the technical-win motion on Docker's largest accounts, including AI Governance, Sandboxes, Docker Hardened Image, MCP Catalog, and runtime container security. ● Establish repeatable processes for discovery, solution design, and proof validation that highlight Docker's differentiated value. ● Define metrics, performance standards, and success measures for technical sales excellence, and manage to them. ● Partner with Sales leadership on capacity planning, team design, and headcount to support a rapidly growing team. ● Contribute to the SE career framework and broader Customer Engineering enablement initiatives. ● Coach, mentor, and empower your team to engage effectively with enterprise customers and communicate complex technical concepts clearly. ● 10+ years of experience in technical sales or pre-sales for distributed systems, developer platforms, or cloud infrastructure, including supporting enterprise accounts. ● 5+ years in management, including hiring, mentoring, and rapidly scaling high-performing pre-sales or solutions engineering teams. ● Track record of building and scaling teams in fast-moving, high-growth technology segments where requirements change constantly. ● Proven success leading teams that support software supply chain security, security governance, DevSecOps, or developer productivity technologies. ● Familiarity with AI Governance and AI-driven development, and the ability to keep a team current in a rapidly evolving space. ● Deep understanding of containerization, cloud-native architectures, CI/CD, and developer tools. ● Demonstrated ability to build scalable SE enablement (onboarding, learning paths, technical deep-dives). ● Strong communication and executive presentation skills, with the ability to build trust across technical and business audiences and to partner as a peer with Sales leadership. ● Operational experience with Docker, Kubernetes, or similar container-based platforms. ● Experience with application security and securing the software supply chain (SBOMs, image scanning, secure delivery pipelines, hardened images). ● Hands-on exposure to AI Governance, AI agent enablement, or coding assistants. ● Background in software development, scripting, or infrastructure-as-code. ● Familiarity with Salesforce and enablement platforms such as MindTickle. ● Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience). ● Willingness to travel (~30%) to support key customer engagements and events. First 30 Days ● Onboard on Docker's platform with a focus on the AI Governance portfolio, key customers, and EMEA go-to-market strategy. ● Establish relationships with your team, EMEA Sales Directors, and cross-functional partners in Product and Engineering. ● Assess current SE coverage across EMEA, AI Governance pipeline, and the team's enablement and hiring needs. First 90 Days ● Develop and align a 12-month plan with Sales and Product leadership, including a hiring and capacity plan to scale the team against AI Governance demand. ● Stand up or refresh SE learning paths that ramp new hires quickly and keep the team sharp on shifting customer requirements, competition, and product releases. ● Begin executing on improving technical closure rates and SE coverage on the largest AI Governance opportunities. One Year Outlook ● Lead a high-performing EMEA SE team that has built a culture of technical excellence — where SEs consistently drive technical closure by deeply understanding customer problems and confidently demonstrating how Docker solves them. ● Establish AI Governance as a repeatable, well-instrumented technical-win motion with documented processes, plays, and metrics. ● Become a trusted advisor and peer across Sales, Product, and Engineering by championing customer insights and technical excellence in a fast-moving market. Docker does not offer visa sponsorship for this role. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave (after 6 months of employment) Technology stipend equivalent to $100 USD net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Are you looking for a new rewarding role? Want to feel like you've achieved something at the end of each day? Our client is currently looking for an empathetic individual to join their Customer Service team in the Heathrow area. This role is a temporary position starting asap and will be on going, Monday-Friday 08:00-17:00, with working a Saturday morning every third week. After 6 weeks training this role will become home based. Key Duties include: Answering incoming calls from customers or healthcare professionals Answering queries via the phone and email Logging machine faults Making outgoing calls arranging deliveries for customers Chasing up orders and deliveries Checking stock Processing and filing driver documentation Person/skills: Great communication skills Able to work in a fast pasted environment Computer literate If you get satisfaction from helping others this is the perfect role for you! Please note: As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.

Are you a construction engineer aka section engineer/sub agent/agent/package manager/project manager (jeez they have lots of names don’t they!)? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: Connects us with meaningful relationships Inspires us to develop ourselves to become better humans Empowers us to pursue our own learning adventures 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: 1. To fully digitise the construction of human civilisation, 2. To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: • Understanding what the real problems of projects are, • Implementing the best solutions to those problems, • Developing scalable best practices, tools and technology More specifically you will be part of our Project Planning Discipline Team who are industry leaders in the planning of complex construction projects. Your initial leader will be one of our planning discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To create scalable and repeatable solutions to common problems, 3. To develop yourself and everyone around you Your top 5 responsibilities: 1. Own the plan: Own the project plan for one or more projects and ensure that the project is working to it effectively. Ensure delays are mitigated and managed commercially., 2. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are!, 3. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively., 4. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved., 5. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well. (even if you are junior you can help your leader develop too!) Your Capabilities: We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) • Mastery: Construction engineering background with at least 2+ years of experience on construction projects, • Communication: Proficient communicator in written and verbal English, • Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them, • Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Decent Excel skills and a strong interest in data, experience in project planning both software and principles, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams or teams of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-house coaching sessions, • Discretionary bonus scheme for all team members The Life-Changing Stuff • Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected., • Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists., • Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded., • Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us. Application We get thousands of applications so please write us a letter as part of your application explaining: Why do you want to join us? What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Job Title: Customer Experience Cloud & AI SME Location: Remote / UAE / Portugal Company: Kompetenza Department: AI & Service Cloud Development Reports To: director R&D About Kompetenza Kompetenza is a Salesforce partner with a Center of Excellence in Portugal. We specialize in Salesforce FlexTeam solutions, Corporate Services Cloud, and Employer of Record (EOR) services. Our mission is to help organizations transform customer experiences through intelligent self-service portals, AI automation, and digital engagement. Role Overview We are looking for a Customer Experience Cloud & AI SME to lead the design, development, and optimization of self-service customer portals while integrating AI-driven automation across both Salesforce and external ecosystems. This role requires expertise in Salesforce Experience Cloud and a strong understanding of AI-driven automation to create seamless self-service solutions, AI-powered agents, and intelligent workflows that enhance customer engagement. The ideal candidate will work closely with clients, internal teams, and stakeholders to drive automation, improve user experience, and mentor organizations on AI adoption. Key Responsibilities 1. Develop & Optimize Self-Service Customer Portals • Design, configure, and enhance customer self-service portals using Salesforce Experience Cloud., • Implement self-service automation and AI-driven workflows to improve customer interactions., • Ensure portals are intuitive, scalable, and personalized with guided service journeys., • Integrate Einstein AI and automation tools for proactive customer support and case resolution. 1. AI-Powered Virtual Agents & Automation • Develop and optimize AI-driven virtual agents within Salesforce and external platforms., • Utilize Einstein AI, NLP, and machine learning to enhance case deflection and automate customer support., • Implement Conversational AI chatbots integrated with Live Chat, WhatsApp, and external messaging platforms., • Ensure AI agents learn from interactions to continuously improve customer responses. 1. Cross-Platform AI Automation & Integration • Work with Salesforce Flow, Omni-Channel Routing, and Process Automation to optimize service operations., • Integrate self-service portals with third-party AI tools, RPA solutions, and external APIs., • Implement AI-powered predictive analytics to personalize customer experiences. 1. Customer Engagement & AI Mentorship • Act as an AI & Experience Cloud SME, guiding clients through their AI and automation journey., • Work directly with customers to understand their challenges and tailor AI/self-service solutions., • Provide training and mentorship to businesses on how to adopt and maximize AI-driven self-service portals., • Gather feedback from end-users to enhance AI models, workflows, and self-service functionalities. 1. Data Intelligence & AI Performance Optimization • Use Salesforce Data Cloud and AI analytics to drive data-backed automation improvements., • Continuously monitor AI agent performance and customer engagement metrics to optimize processes., • Ensure compliance with data security, privacy, and ethical AI practices. 1. AI & Innovation Strategy • Stay ahead of emerging AI and Experience Cloud trends, ensuring cutting-edge solutions., • Work with internal teams to align AI automation with business and customer service objectives., • Evaluate and integrate new AI and automation tools to enhance customer experience. Key Requirements Technical Skills • 2+ years of experience in Salesforce Experience Cloud & Service Cloud (or equivalent self-service portal expertise)., • Hands-on knowledge of Einstein AI, NLP, chatbot development, and automation workflows., • Experience with Salesforce Flow, Omni-Channel Routing, and case automation., • Familiarity with third-party AI, automation, and chatbot platforms outside Salesforce., • Knowledge of API integrations, RPA, and machine learning-driven automation. Soft Skills & Experience • Passionate about customer experience, AI, and digital transformation., • Comfortable working directly with clients, understanding their self-service & AI needs., • Strong problem-solving and analytical skills to build impactful automation solutions., • Excellent communication & presentation skills, able to mentor and train customers., • Ability to learn quickly and stay updated on the latest AI and self-service technologies. Why Join Kompetenza R&D Work on cutting-edge AI & self-service portal Why Join Kompetenza? ✅ Build a lead generation machine from the ground up – an exciting opportunity to create a scalable system. ✅ Work with cutting-edge AI and automation tools to optimize sales outreach. ✅ High earning potential – competitive salary with performance-based commission. ✅ Remote work flexibility with a global team.

At Docker, we make app development easier so developers can focus on what matters. Our remote-first team spans the globe, united by a passion for innovation and great developer experiences. With over 20 million monthly users and 20 billion image pulls, Docker is the #1 tool for building, sharing, and running apps—trusted by startups and Fortune 100s alike. We’re growing fast and just getting started. Come join us for a whale of a ride! We are looking for a Principal Software Engineer (Docker Agents) to join Docker’s AI engineering team to build the future of containerized AI agents. Docker containers are the perfect vehicle to host and run AI agents—providing isolation, portability, and reproducibility. You’ll be working on cagent, our open-source project (_), and expanding on it to enable developers to build, deploy, and scale intelligent agents using Docker’s container technology. This is a greenfield opportunity to shape how developers leverage containers for AI agents at massive scale. You’ll define the technical vision, lead architecture decisions, and partner with engineers and leaders across Docker to bring containerized agent capabilities into Docker’s developer experience. Technical Leadership & Architecture: Define and drive the long-term technical strategy for Docker’s containerized agent platform, including core primitives, APIs, and extensibility patterns Build Containerized Agent Systems: Design and implement systems that leverage Docker containers as the ideal runtime for AI agents, ensuring isolation, scalability, and portability Expand cagent: Maintain and evolve the open-source cagent project, adding new capabilities for containerized agent deployment, orchestration, and lifecycle management Agent Runtime Development: Build robust infrastructure for packaging, deploying, and managing agents in containers across local and cloud environments Evaluation & Testing: Define evaluation frameworks to measure agent quality, reliability, and production readiness; plus the deployment effectiveness of containerized runtimes Reliability & Operability: Establish standards for observability, performance, and operational excellence; lead critical production decision-making and incident learnings as needed Rapid Prototyping: Iterate quickly on new agent capabilities and deployment patterns, moving from concept to production efficiently Open Source Community: Engage with the cagent community, review contributions, and help grow the ecosystem Cross-functional Collaboration: Lead cross-functional technical discussions and influence architectural decisions across Docker’s AI initiatives (including sister teams and platform efforts) Mentorship & Enablement: Mentor senior engineers, raise the bar through design reviews, and accelerate team execution through clear technical direction and coaching 10+ years of software engineering experience, including 3+ years in technical leadership roles (Staff/Principal level or equivalent scope) Go Expertise: Strong proficiency in Go (this is absolutely required) - Docker’s primary language for backend systems AI/ML Knowledge: Practical experience with large language models (LLMs) and agent development patterns System Architecture: Proven ability to design scalable, distributed systems in production environments Container Technology: Deep understanding of Docker, containerization best practices, and container orchestration Cloud/Platform Depth: Experience building and operating platform services with strong foundations in observability, CI/CD, and security principles Operational Excellence: Experience operating and evolving high-availability production systems with a focus on reliability and performance Influence & Communication: Exceptional communication skills and ability to influence across technical and business domains AI Frameworks: Experience with CrewAI, AGNO, ADK, LangChain/LangGraph or similar AI orchestration frameworks (preferred) Python Proficiency: Experience with Python for AI prototyping and tooling (preferred) Experience with Kubernetes or container orchestration platforms (preferred) Open source contributions and community engagement (preferred) Experience with agent evaluation, reliability, and observability techniques (preferred) Integrate into our AI engineering team building containerized agent infrastructure Deep dive into cagent’s architecture, project roadmap, and the developer problems we’re solving Identify the highest-leverage architectural and execution risks/opportunities; align with stakeholders on priorities Contribute initial improvements to cagent and the containerized agent runtime foundations Lead significant platform features or architectural improvements to cagent and our containerized agent ecosystem Establish (or materially improve) technical standards for evaluation, reliability, and operability of agent systems Drive alignment across internal teams on APIs, integration points, and a cohesive developer experience Mentor engineers through design reviews and help accelerate onboarding and execution Drive major architectural decisions for our containerized agent platform that will impact millions of Docker users Shape the long-term technical vision and execution plan for Docker’s agent ecosystem (open-source and product surfaces) Establish repeatable engineering practices for quality, performance, and operational excellence in agent systems Lead initiatives to expand containerized agent capabilities for enterprise use cases and broader platform integrations Grow the team’s technical capabilities through mentorship, strategy, and pragmatic delivery Docker does not offer visa sponsorship for this role. We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using _ on April 13, 2024. Please see the independent bias audit report covering our use of Covey _. Perks Freedom & flexibility; fit your work around your life Designated quarterly Whaleness Days plus end of year Whaleness break Home office setup; we want you comfortable while you work 16 weeks of paid Parental leave Technology stipend equivalent to $100 net/month PTO plan that encourages you to take time to do the things you enjoy Training stipend for conferences, courses and classes Equity; we are a growing start-up and want all employees to have a share in the success of the company Docker Swag Medical benefits, retirement and holidays vary by country Remote-first culture, with offices in Seattle and Paris Docker embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our company will be. #LI-REMOTE

Senior Security Engineer (AI & DevOps) iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Cybersecurity Location: WeWork Waterloo - Hybrid ( Comp: $ (Base) + Company Performance Bonus (20%) + Share Options + US iProov Benefits The role was created specifically to provide the technical security depth that will allow us to accelerate our adoption of agentic AI, equipping developers and data scientists building our biometric products with the tools and workflows to use AI safely and at pace. You will work as the direct counterpart to our GRC-focused InfoSec Manager, owning the engineering and implementation side of our security posture across cloud infrastructure, developer workflows, AI systems, and our core security toolstack. This is a role for someone who has built and shipped software or infrastructure and brings that experience into a security context. • Architect and deploy the secure technical framework that governs the security controls for how our developers and scientists use agentic AI, including AI coding assistants, autonomous agents, and LLM-integrated tooling. Given that these systems can autonomously access data, execute code, and interact with external services, the guardrails you design will need to address a substantially broader attack surface than traditional AI tooling, and must hold up in a context where the underlying data is among the most sensitive we handle., • Be the primary technical security voice in decisions around the use and deployment of externally developed AI, ensuring the right controls are in place from the onset, • Continuously mature automated security controls into CI/CD pipelines and infrastructure-as-code deployments, championing the DevSecOps culture across a large engineering organisation., • Take hands-on ownership of our core security technology stack, including Wiz, CrowdStrike, Google SecOps, and Tailscale, ensuring these platforms are correctly configured, tuned, and integrated., • Drive continuous technical delivery of strategic security initiatives, systematically identifying, triaging, and closing gaps across our cloud environments, internal networks, and developer workflows., • Provide technical oversight of the security of the data pipelines feeding our internal AI systems and, critically, the permissions and access boundaries of agentic AI systems reaching out into other environments, enforcing the principle of least privilege, maintaining audit trails, and ensuring sensitive data and code integrity is handled with the rigour required., • Complement the work of our existing biometric and product focused Red Team by owning security coverage of the DevSecOps surface, the build pipeline, internal toolchain, cloud environments and developer infrastructure., • Act as the primary technical security partner to our GRC-focused InfoSec Manager, translating governance and compliance mandates into concrete, automated engineering controls., • Represent the technical security function in external audits. This includes presenting evidence of controls, articulating the security posture of our cloud and AI environments to auditors, and working closely with the InfoSec Manager to ensure the technical substance behind our compliance position is clearly and credibly communicated., • A foundational background in software engineering or DevOps before moving into a dedicated security role: you understand how code is written, tested, and deployed, and that experience is central to how you approach security problems., • Proven, hands-on experience securing modern cloud infrastructure and containerised environments, with a solid understanding of infrastructure-as-code principles and the security implications of how infrastructure is defined and provisioned., • Proficiency in deploying and administering enterprise security platforms, ideally with direct experience managing tools spanning CNAPP, EDR, SIEM, and zero-trust networking., • A heavy and active user of AI in both professional and personal contexts, including agentic AI tools and coding assistants, with a grounded understanding of the evolving AI threat landscape, including model supply chain risks, prompt injection, data exfiltration, agent misuse, and LLM-specific attack vectors., • Scripting and automation capability, particularly in Python, to build internal tooling, automate security checks, and reduce reliance on manual processes across the security function., • Prior experience or a demonstrated practical interest in securing AI workloads, data pipelines, and machine learning environments., • The communication skills to collaborate effectively with highly technical stakeholders, champion security initiatives without hindering developer productivity, and translate risk into language that resonates with both engineering peers and business leadership, including the confidence to present technical security evidence clearly in formal external audit settings., • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. Offer clear guidance on products and services, ensuring customers receive accurate and helpful information. Experience in customer service, prefer

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in Spain, Sweden, UK, Ireland or Germany. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Staff-level Backend Engineer to help build the first production services for this context layer management system. You will design and ship the core backend architecture that powers ingestion, context storage, retrieval APIs, and agent-facing integrations. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. What You'll Be Doing: • Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration., • Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries., • Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings., • Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production., • Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability., • Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area., • Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams., • Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: • Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making UI design decisions with minimal supervision., • AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory., • Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset., • Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined., • Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table., • Experience with LLMs, prompt engineering, and building applications powered by GenAI., • Proven track record of delivering software that made it into production and is actively used by users., • Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure)., • Experience using observability tools to understand and troubleshoot system behavior. Bonus Points for: • Experience building or working with agent frameworks or multi‑agent workflows., • Experience as a data analyst or work with data platforms (e.g., Looker, Tableau, PowerBI, Snowflake, DataBricks), • Experience building tools for data engineering. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

We're hiring Customer Partner Agents to join a leading telecommunications company focused on expanding its customer base. This role is ideal for someone with a strong sales mindset, great communication skills, and a passion for delivering tailored solutions to new customers. As a Customer Partner Agent, you'll be on the front line of customer acquisition-interacting with potential clients through promotional campaigns and events. Your goal is to understand customer needs, confidently pitch the right telecom products or services, and close sales to help meet team targets. This is a dynamic, customer-facing position where your ability to build rapport, explain complex offerings simply, and hit performance goals will directly contribute to the company's growth. What You'll Do: • Engage new customers through direct sales and promotional activity, • Present relevant telecom products based on customer needs, • Meet or exceed sales and acquisition targets, • Maintain strong knowledge of products and services, • Report on activity and performance Key Requirements: • Proven sales experience (telesales, retail, or face-to-face), • Strong verbal and written communication skills, • Customer-first mindset with relationship-building ability, • Motivated, goal-driven, and comfortable working to targets, • Good understanding of telecom products (training provided), • Able to work independently and as part of a team ACS are recruiting for a Customer Partner Agents. If you feel that you have the skills and experience required in this advertisement to be a Customer Partner Agentssubmit your CV including an outline of your experience as a Customer Partner Agents. It is always a good idea to include a covering letter outlining your experience as a Customer Partner Agents with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Partner Agentsrole you desire.

Job Opportunity: German-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria) We are currently hiring German-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria. This is an excellent opportunity to launch or grow your international career with full relocation support, a stable income, and great working conditions all from the comfort of your home. Key Details: • Languages: German (C1+ or higher) and English (B2+), • Location: Anywhere in Portugal, Greece, or Bulgaria (EU passport required), • Work Type: Permanent, full-time remote contract, • Monthly Salary: 1,700-2,400euro net (12-month salary), • Relocation Support: Includes flight, hotel accommodation for 46 weeks, and assistance with securing long-term housing, • Home Office Setup: Computer and Wi-Fi connection provided, • Housing Costs: A fully furnished 40 m² apartment costs approx. 250400/month depending on the location, • Additional Option: Some roles offer fully paid accommodation (including utilities) Benefits: • Paid training, • Medical and personal insurance, • International work environment, • Opportunities for career development Open Roles: • Content Moderator: Monitor and ensure safe, high-quality online content, • Customer Support & Marketing: Help customers via phone, email, or chat Important: These roles are available only to EU passport holders. Interested? Contact me for more details or to apply: _ WhatsApp: +39 334 619 6398

About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, IBM, DoorDash, and Elastic to secure infrastructure for an AI world. About the Role: As Senior Channel Sales Manager for EMEA, you'll own the regional partner ecosystem end-to-end — recruiting and onboarding channel partners, building joint business plans, and driving the co-sell motion that generates partner-sourced pipeline and revenue. You'll run regional account mapping and work shoulder-to-shoulder with our Enterprise AE teams to ensure partners are enabled, engaged, and closing. This is a quota-carrying role where you'll be expected to build and grow a focused set of go-to partners that consistently deliver against regional sales goals. If you know how to turn partner relationships into revenue and thrive in a lean, fast-moving environment, this role was built for you. What you'll be doing: Own partner sourced (partner originated) pipeline and revenue (quota) number in region Recruit, on-board and manage partners to drive co-sell Establish and build business plans for regional go-to partners that align to sales goal Present the Teleport portfolio and partner program benefits to partner leadership Continuously work with cross-functional teams to train/enable/certified partners in region Drive account mapping and regional sales meetings to build partner relationships Own regional partner MDF plans and budgets for accelerating end-user pipeline Monitor and report on sales and operational results based on OKRs Manage and drive partner engagement with internal sales organization for resell and co-sell Work closely with regional AE teams on partner engagement and co-sell goals and support them on quota attainment and pipeline generation What We're Looking For: Proven track records of sales over-performance 8+ years partner/channel sales experience Deep understanding of how channel partners work with ISV’s to drive successful co-sell Key partner relationships and network within EMEA channel partners Strategic business and marketing planning capabilities Excellent interpersonal skills and a proven capacity to build strong relationships and close business with partners Demonstrated ability to work cross-functionally especially with internal sellers MSP and distribution experience preferred Must be self-motivated, have strong self-management skills and should demonstrate basic leadership qualities Bachelor’s degree or equivalent required Must be located in the UK or Ireland Nice to Have: Ideally fluent language skills in German or French Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. • Extensive health coverage, • Annual expense budget, • Rest and recovery policies that maximize your ability to recharge, • Investment in your future with retirement savings plans, • Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at _

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at and follow us on and _. We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. The Opportunity We build Tempo, the open-source distributed tracing backend behind Grafana Cloud Traces and Grafana Enterprise Traces (GET). Tempo makes it easy to search traces, generate metrics from spans, and connect tracing data with logs, metrics, and profiles across the Grafana stack. 2026 is an inflection point for Tempo. After a major architectural upgrade and the launch of TraceQL metrics, we are shifting from foundational work to product and operational excellence, and evolving Tempo from a SaaS database into a platform that powers Grafana’s next generation of observability products (App Observability, Asserts, Traces Drilldown, and AI-driven assistants). Over the next year, you will help us: • Make Grafana Cloud Traces “just work” for customers by eliminating rough edges, confusing limits, and hidden failure modes., • Achieve operational excellence at scale as we grow from close to 50 cells today into triple digits this year, with autoscaling, parameterized rollouts, and aggressive toil reduction., • Evolve Tempo into a platform enabler: higher-density APIs, trace aggregation, TraceQL metrics math, and machine/LLM-friendly interfaces that downstream products and agents can build on., • Push performance further: faster query latency at hundreds of MB/s ingestion and performant 30-day query ranges to match competitors., • Prepare Tempo for an agent-driven world: larger, burstier, higher-cardinality workloads, and new categories of AI-powered workflows, such as assistant-driven triage and “why is this slow?”- style investigations. What You'll Be Doing: As a Staff Engineer on Tempo, you will set technical direction on the hardest problems in our roadmap and raise the bar across the team. • Lead multi-quarter technical initiatives from problem framing through rollout, e.g., trace aggregation APIs, Limitless Tempo, autoscaling cells and customer limits, or query engine improvements., • Own the architecture of core Tempo components: ingestion, storage, query, and metrics generation. Drive design reviews, make sharp trade-offs on performance, cost, and complexity, and document the “why” for the team., • Design APIs for humans and agents. Shape the next generation of Tempo’s interfaces (structured, deterministic, discoverable) so that Act 3 products, LLM-driven assistants, and external integrators can build on Tempo reliably., • Drive operational excellence. Own outcomes against concrete SLOs (P99 write latency, incident recurrence, TCO per ingested GB) and push the team toward Zero Ops through automation, parameterized rollouts, and actionable alerts., • Partner with Product and sibling teams. Work closely with PMs and with App Observability, Asserts, Drilldown, and Grafana Assistant teams to understand how Tempo gets consumed and to ship what unblocks them., • Mentor engineers. Raise the engineering bar through code review, design feedback, pairing on hard problems, and writing that leaves the team smarter than you found it., • Participate in on-call for the services you help build, and be a force multiplier in incident response and post-incident learning., • Contribute to open source. Tempo is OSS. You will engage the community, review external contributions, and help steer the project in the open. We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-5.6, Claude Fable, Gemini Pro 3.1). Example problems you could work on: These are the kinds of projects landing in 2026. Any one of them is a Staff-sized problem: • Trace aggregation and higher-density APIs: extend TraceQL metrics, design LLM-friendly response types, and make Tempo a first-class data source for Grafana’s AI assistant., • Autoscaling end to end: customer limits and Tempo cells, with hysteresis, predictive scaling for spikes, and safe scale-down., • Agent-scale ingestion and query: guardrails for bursty, high-cardinality, agent-generated workloads., • Query performance: new data formats, smarter query pipelines, targeted optimizations for common Drilldown and Traces workflows, and 30-day query ranges., • Rollouts and multi-cell operations: parameterized rollouts, push-button deploys, and the tooling to grow safely into triple-digit cell counts without a proportional increase in alert noise., • Limits and self-service: drive customer-facing configuration and observability so escalations trend toward zero. What Makes You a Great Fit: • Technical leadership. A track record of leading complex, multi-quarter initiatives that spanned design, delivery, and operations, and made the teams around you better., • Deep systems experience. Substantial hands-on experience building and operating distributed data systems in production: ingestion pipelines, storage engines, query execution, or similar., • Strong software craftsmanship. You write clean, robust, performant software that others can maintain, and you know when to optimize vs. when to ship., • Strong Go, or a path to it. We write Tempo in Go. Deep experience in other systems languages (Rust, C, C++) translates well., • Operational mindset. You’ve owned production services, carried a pager, reduced toil, and treated SLOs as a product feature, not a chore., • Customer focus and pragmatism. You break complex problems into short feedback loops: analyze, design, deliver an MVP, learn, iterate., • Leadership through writing and collaboration. You lead through design docs, reviews, and shipped code, not hierarchy. You communicate clearly in a fully remote, asynchronous environment. Bonus Points for: • Experience with tracing, OpenTelemetry, or large-scale observability systems., • Experience designing query languages, SQL/TraceQL-like engines, or APIs intended to be consumed programmatically (by services or agents)., • Experience with columnar storage formats (e.g., Parquet) or purpose-built on-disk formats for analytical workloads., • Experience operating multi-tenant, multi-cell SaaS infrastructure at scale on Kubernetes., • Experience building for AI/LLM consumers: structured APIs, metadata/discovery endpoints, deterministic outputs, evaluation harnesses., • Open-source contribution or maintainership, and comfort engaging a community in the open., • Experience as an on-call user of Grafana, Prometheus, Loki, or Tempo in a previous role (or on a homelab)., • Experience in a fully remote, globally distributed team. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the United Kingdom, the Base compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed _. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Description At Spotted Zebra, we're building something we genuinely believe in: an AI-native end-to-end hiring platform that helps the world's leading organisations find the right people, faster and fairer than ever before. In short, we're making hiring something everyone loves again - both talent teams and candidates alike. We're a multi-award-winning Series A company giving talent leaders the solution they've always needed. Skills science native. AI-amplified. Built by people who've lived and breathed TA and knew there had to be a better way. Spotted Zebra brings Interview Intelligence, Skills Assessments, and AI Interview Agent together in one powerful platform, designed for intelligence and action. One powerful agent and assistant: Spot. Working the way talent teams need it to, always with humans in control. The result is talent teams get the insight to predict who will succeed, the speed to move before competitors, the governance to defend every hiring decision, and the capacity to focus on the human moments that matter most. But our product is only part of the story. Spotted Zebra isn’t just building an AI-native product; we’re building an AI-native company. AI is changing how we build, sell, support customers and make decisions. We use it to move faster, stay closer to customers, reduce unnecessary processes, and give talented people more leverage in their roles. That means joining Spotted Zebra isn’t just a chance to work on the future of hiring. It’s a chance to help shape what the future of work looks like inside a scaling company: compact, ambitious teams using AI to collaborate better, make decisions quickly, and deliver meaningful impact at speed. The FTSE100 and Fortune500 companies trusting us include British Airways, NIQ, Domino's, Lidl, Merlin Entertainments, AWE, United Utilities, and Paramount. We've been named Personnel Today's Talent Acquisition Supplier of the Year 2025, secured gold across multiple industry awards, and were recently named on the UK Top 100 Startups List. But what we’re most proud of is the team. People join Spotted Zebra because the mission is real, the product is genuinely exciting, and the opportunity to shape the future of hiring is huge. What makes it special is the way we work: smart, committed people in compact teams where trust is high, decisions happen quickly, and everyone has the chance to make a visible impact. If that sounds like the kind of place you want to do your best work - read on. Fun fact: A group of zebras is called a dazzle – and ours truly is dazzling! We create a culture in which our team thrives and gallops ahead. As we roam free and empower our dazzle, we gallop ahead on the journey to achieving our goals. We understand this journey will pose challenges along the way, yet we brighten the trail with our positive mindset and encouragement of others. The dazzle continuously moves, gaining knowledge and skills so that we can graze new grounds. As our Integration Solutions Consultant, you're the technical integration expert our enterprise customers rely on to connect Spotted Zebra seamlessy into the systems they already run on. You join implementations when the conversation turns technical - ATS, Workday and other HRIS, SSO, Outlook and Microsoft 365, data flows and field mapping - and you make integrations work. You won't own the whole implementation (our Implementation Managers and Skills Science Solutions Consultants lead that), and you won't be hands-on building every integration - we have a dedicated Product Integration Engineering team for that. You are the customer-facing front of that team: the person who scopes what's possible, designs how data should flow, and gives customers clear, credible answers on technical feasibility, then works tightly with our engineers to deliver it. If you love untangling enterprise tech stacks, can hold your own with TA Leaders, Recruiters and IT architects alike, and want to shape how a fast-evolving product plugs into the world's biggest employers - this one's for you. Key responsibilities: • Act as the technical integration expert across enterprise implementations, joining solution and discovery conversations when they turn to ATS, Workday/HRIS, SSO, Outlook/Microsoft 365, data flows, field mapping and integration options, • Lead integration discovery - understanding the customer's tech stack, map their requirements to Spotted Zebra's integration capabilities, and translate business goals into a workable technical design, • Design and document field mappings, data flows and integration approaches, including the source of truth between systems such as Workday and Spotted Zebra, and what is standard versus bespoke, • Scope and confirm technical feasibility - what's available today versus on the roadmap - giving customers honest, credible answers and escalating to the Product Delivery Manager and Product only by exception, • Support pre-sales as the integration expert - joining sales conversations with prospects to assess feasibility, answer technical questions, scope requirements, and contribute to RFPs and security questionnaires so deals are set up to succeed at implementation, • Act as the customer-facing front of our Product Integration Engineering team - translating customer requirements into clear integration specs, working primarily with that team's Product Manager (and directly with engineers when needed) to get integrations built, and keeping the customer informed throughout, • Own the integration workstream alongside the Implementation Manager - spotting risks early, coordinating with Product Integration Engineering, troubleshooting issues, and keeping delivery on track to go-live, • Partner with the Skills Science Solutions Consultant on what assessment and AI Interview evidence is appropriate to share back into the ATS, and with the Product Delivery Manager on feasibility and customer-specific product work, • Support phased approaches - enabling customers to go live without a full integration and add ATS/Workday integration later, • Build repeatable integration playbooks, templates and documentation, and feed integration insights back to Product and Engineering to make delivery more scalable, • Provide input to information security, SSO/identity and supplier onboarding conversations as needed, • Help shape the integration roadmap - channelling customer needs, recurring requirements and field insights to the Product Integration Engineering team's Product Manager to inform priorities and influence what we build next Requirements • Hands-on experience designing and delivering integrations between SaaS products and enterprise systems including Workday, SuccessFactors and Oracle, • Strong working understanding of integration methods and concepts - APIs, webhooks, data/field mapping, ETL, SSO/SAML and common HR data flows, • Customer-facing confidence - able to lead technical discovery with both senior business stakeholders and technical/IT teams, and explain complex integration topics in plain language, • Comfortable navigating ambiguity in a fast-evolving product, with the judgement to know what's standard, what's bespoke, and when to escalate, • Experience supporting sales cycles and pre-sales as a technical or solutions expert - comfortable being the integration authority in front of prospects, not just delivering after the deal is signed, • Experience contributing to RFPs, security questionnaires and technical proposals - comfortable with the written and compliance side of enterprise deals, • Strong organisational skills, able to run multiple integration workstreams across concurrent enterprise implementations, • A genuine startup mindset - adaptable, resilient, resourceful, and comfortable delivering something that's still evolving, • Familiarity with SSO/identity (SAML, OIDC), Microsoft 365/Outlook integration, and middleware/iPaaS tools (e.g. Kombo/Merge), • Data literacy or light scripting (JSON, SQL, Postman) to validate and troubleshoot integrations, • Exposure to AI governance, information security processes, or supplier onboarding requirements, • Willingness to travel occasionally for client visits, including potential international travel Benefits Meaningful share options Health insurance Enhanced pension Nursery salary sacrifice scheme ️ 25 days holiday (excluding bank holidays) Remote-first Work from home budget L&D budget Dental cover Eye-care support Co-working space budget Wellbeing allowance ✈️ Travel insurance Electric car scheme Beyond our core benefits, you'll get access to the latest AI-powered tools and technologies, giving you everything you need to do your best work. At Spotted Zebra, we welcome people of all stripes. We are committed to providing equal opportunities and an inclusive and diverse culture. We believe that each and every one of us possesses an extraordinary set of skills and abilities, waiting to be discovered, nurtured, and harnessed for the benefit of all. We are a team. And no matter your race, gender, sexual orientation, religion, civil or family status, age, or disability, we will empower you to unleash your superpower to help us create a world where everyone is able to utilise their unique blend of skills and abilities to contribute to the greater good. Everyone is unique and we encourage you to let us know in your application, or share with your recruiter directly, if there is anything we can do to make your interview experience with us more comfortable and positive. At Spotted Zebra, everyone is welcome. So even if you don't meet all the requirements, we would still love to hear from you. We are always keen to speak with people who are passionate about our mission. Ready to gallop ahead with us? We're a team that moves fast, thinks big, and isn't afraid to challenge how things have always been done. If you're excited about using AI and skills science to transform how the world hires, apply now and a member of our dazzle will be in touch!

Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Earn up to £700 per week part-time working from home. Customer Service Representative Agent Work From Home - Part Time Remote

Some studies are available for immediate start. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study type and duration Compensation: Up to £700 per week (amount varies based o

Senior AI Engineer to own and evolve the AI agent at the heart of our bid-management platform. You should have shipped customer-facing AI/LLM products, strong Python, and experience with agent frameworks, balancing rapid iteration with quality while collaborating with founders to shape the product.

The Business Development Manager will target and visit Estate Agents, guiding them through a sales process to help them take the next step.

This is a 52 week non-sessional post i.Monday - Thursday, 09:00-17:00.We are looking for a motivated early years support workers to join the team at Wallyford to help deliver high quality childcare.To work in support of early years 'staff by contributing towards the creation of a warm, friendly, saf