Legal Support Team Leader
1 day ago
Shrewsbury
Hiring: Legal Support Team Leader | Top 500 Law Firm £27,000 – £30,000 Shrewsbury, Telford, Hereford, Oswestry An exciting opportunity for a Legal Support Team Leader to join a Top Tier Legal 500 firm as part of their Legal Support Services Team, with roles available across Telford, Shrewsbury, Oswestry, and Hereford. This is a pivotal leadership position, offering the chance to play a key role in shaping the performance, efficiency, and overall delivery of a central support function within a highly regarded and forward-thinking firm. You will be joining a forward-thinking firm with a strong reputation for excellence, collaboration, and employee development. This is an excellent opportunity for someone with leadership experience looking to step into a role with real operational impact and responsibility across a busy, multi-functional support department. The Role: • Provide operational leadership and line management to the Legal Support Services Team, • Oversee telephony, front of house client services, and legal administrative assistants, • Manage day-to-day operations, rotas, and workflow distribution, • Conduct regular 1-1 meetings and performance reviews, • Monitor KPIs, productivity, and service levels, taking action where required, • Support and manage disciplinary and HR processes where necessary, • Ensure accurate processin...