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  • Founding Creator and Content Lead
    Founding Creator and Content Lead
    5 days ago
    £25000–£45000 yearly
    Full-time
    London

    Millions of people are now using GLP-1 medications. But treatment doesn't end with the prescription. Recovery matters. Nutrition matters. Muscle health matters. That's why we're building Pause VII. 💊 GLP-1 medications are changing healthcare. We're building Pause VII for the generation living through that change. Now we're looking for the person who will help us tell that story. This is not a traditional social media role. You're not inheriting a content calendar. You're helping build an entirely new category. You'll probably love this role if you: • naturally pick up a camera and start filming, • love turning complex science into simple stories, • write exceptionally well, • have great taste, • are genuinely curious about health, nutrition and consumer behaviour, • want to build something meaningful from day one You'll spend your time: • filming and editing founder-led content across instagram, tiktok, linkedin and youtube, • creating educational content around GLP-1s, recovery and nutrition, • building our newsletter, • interviewing clinicians and experts, • documenting the journey of building Pause VII, • helping define the voice and visual identity of the brand We're much more interested in what you've built than where you've worked. If you've grown an audience, created content people genuinely care about, or built something you're proud of, we'd love to see it. 📍 London (hybrid - 3/4 days a week in office) 💼 Full-time 💰 Competitive salary + meaningful equity If this role feels like it was written for you, get in touch. We'd much rather see something you've created than a polished CV.

    Immediate start!
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  • Host / Hostess
    Host / Hostess
    11 days ago
    £14.5–£15.5 hourly
    Full-time
    London

    At Sam’s, we believe in creating a welcoming and inclusive environment for both our guests and our team. Our commitment to excellence in hospitality is matched by our dedication to fostering a supportive workplace where every member of the team can grow and thrive. Founded in 2019 by renowned restaurateur Sam Harrison and business partner Fanny Stocker. Our menus celebrate the finest seasonal produce from across the UK, with a focus on Anglo-French cuisine. We pride ourselves on sourcing ingredients from small artisan suppliers, ensuring quality and freshness in every dish. Complementing our food is a carefully curated wine list, handpicked by Sam himself, featuring selections from wineries he has personally visited. Sam's, Genuine Restaurants Group awards: • 2023, Caterer's 11th best place to work in Hospitality in UK!, • Recently nominated for Catey's restaurateur of the year award 2023., • Recently nominated by the public as the 2nd favourite restaurant in London in 2023, in the Harden's Guide. Role Overview: As a Host at Sam’s, you’ll be the first and last point of contact for every guest- setting the tone with a warm welcome and ensuring a smooth, professional experience throughout their visit. You’ll manage bookings, seating plans, and guest requests with confidence and care, balancing pace and precision in a fast-moving environment. With a natural sense of hospitality and attention to detail, you’ll help create the relaxed, elegant atmosphere Sam’s is known for. Pay: Pay consists of house salary + an average of tronc Benefits: • Team Festivities – We have two big celebrations every year to recognise and reward your hard work, • Friends & Family Perks – Enjoy exclusive discounts across all our venues, • Great Food for You– Free meals provided when you're on shift, • Share the Opportunity – Earn bonuses through our generous referral programme, • Here for You – Confidential support through our Employee Assistance Programme, • Incredible Discounts- Access to discounts for restaurants, retail, gyms and travel, • Cycle to Work Scheme - Save on bikes and accessories while spreading the cost, • Insider’s Pour – Wines and spirits available for team members at trade price, • Grow with Us – opportunities for progression and development, • Private Healthcare – Access to BUPA health cover after 3 years of service, • Challenge Accepted – Performance and Competition Awards and Bonuses Milestones: • New Starter Celebration- After your first month with us, you’ll be invited to dine at Sam’s Riverside to celebrate, • Anniversary Meal – Celebrate your work anniversary with a complimentary lunch or dinner for two people, every year!, • Loyalty Rewards – Earn extra holiday for every year after your third year You will need: • Bundles of passion and enthusiasm, a true love for our authentic hospitality, • To demonstrate a stable background working in a busy, high end restaurant and/or bar, • Right to Work in the UK, • Credible, positive references from former employers At Sam’s, we celebrate diversity and champion inclusion. Everyone is welcome, respected, and valued - just as they are. We’re proud to be an inclusive employer and welcome applications from people of all backgrounds and identities.

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  • Cafe Manager
    Cafe Manager
    23 days ago
    £32000–£35000 yearly
    Full-time
    South Kensington, London

    Store Manager – TEASE London Reports to: Head of Operations Location: TEASE London (South Kensington, Mayfair, Bicester Village or future locations) Role Purpose The Store Manager is responsible for the day-to-day leadership and performance of their store, ensuring every customer receives an exceptional experience while the business consistently delivers strong commercial results. This is a hands-on leadership role. The Store Manager is expected to lead by example, support the team during busy trading periods, maintain the highest operational standards, and build a positive culture focused on quality, accountability, and continuous improvement. The Store Manager is fully accountable for their store's sales performance, labour, profitability, customer satisfaction, food safety, and team development. Key Responsibilities Leadership & Team Management Lead, motivate and inspire the team to deliver exceptional customer service every day. Recruit, onboard and retain high-performing team members. Coach Supervisors, Baristas and Kitchen Team Members through regular feedback and performance reviews. Create a positive, professional and accountable working culture. Lead daily team briefings and regular development meetings. Manage performance issues fairly and professionally. Ensure all team members complete their training and development plans. Customer Experience Always deliver an outstanding customer experience. Ensure drinks and food are prepared consistently to TEASE recipes and standards. Handle customer complaints professionally and resolve issues quickly. Maintain excellent customer satisfaction scores and minimise refunds. Continuously look for opportunities to improve the guest experience. Commercial Performance Take ownership of all key business metrics including: Sales Labour % Gross Profit Waste Staff Food Average Transaction Value Refunds Mystery Shopper scores (where applicable) Responsibilities include: Deliver weekly sales targets. Control labour through effective rota planning. Maximise productivity throughout the day. Reduce unnecessary costs. Identify opportunities to increase revenue. Review weekly business reports and implement action plans. Operations Ensure the store consistently operates to TEASE standards by: Maintaining exceptional cleanliness. Following all opening and closing procedures. Completing daily operational checklists. Managing stock levels effectively. Ordering products accurately. Reducing waste. Ensuring equipment is maintained and reported when faulty. Maintaining excellent presentation throughout the store. Food Safety & Health & Safety Take full responsibility for compliance with: Food Safety HACCP Health & Safety legislation Environmental Health standards Company policies Fire Safety COSHH Accident reporting Ensure all documentation is completed accurately and on time. Quality Control Maintain exceptional product quality by ensuring: Every drink follows recipe specifications. Every food item meets presentation standards. Portion control is consistent. Speed of service targets are achieved. Daily quality checks are completed. Team members are regularly observed and coached. Financial Responsibilities Responsible for: Labour budgets Stock management Waste control Cash handling (where applicable) Weekly reporting Invoice and delivery checks Payroll accuracy Overtime approval Store profitability Stock Management Complete regular stock counts. Investigate stock variances. Minimise waste and losses. Ensure correct product rotation (FIFO). Maintain adequate stock availability. Work closely with the Central Kitchen and suppliers. Training & Development Ensure every new team member receives a structured induction. Coach team members daily. Identify future Supervisors and Assistant Managers. Ensure training records remain up to date. Drive consistency across all products and service standards. Communication Maintain excellent communication with the Head of Operations. Attend management meetings. Produce accurate weekly reports. Communicate business updates clearly to the team. Escalate operational issues promptly. Key Performance Indicators (KPIs) The Store Manager will be measured against: Sales growth Labour % Gross Profit Customer satisfaction Refund percentage Mystery Shopper results Food Safety audit scores Stock variance Waste % Team retention Staff engagement Training completion Store cleanliness Operational compliance Skills & Experience Essential Minimum 2 years' experience managing a fast-paced hospitality or retail operation. Strong leadership and coaching skills. Excellent organisational abilities. Commercial awareness. Ability to analyse business performance. Excellent communication skills. Strong problem-solving ability. Confident using POS systems and Microsoft Office/Google Workspace. Passion for customer service. Desirable Experience within speciality coffee, cafés or premium hospitality. Food Safety Level 3. Personal Licence (where applicable). First Aid qualification. Personal Attributes The successful Store Manager will be: A natural leader. Positive and energetic. Hands-on and willing to support wherever needed. Calm under pressure. Highly organised. Commercially minded. Detail-oriented. Passionate about delivering exceptional customer experiences. Committed to developing people. Flexible and adaptable. Results-driven with a continuous improvement mindset. Working Hours This is a full-time role requiring flexibility to work evenings, weekends and public holidays in line with business needs. What Success Looks Like A successful Store Manager at TEASE will: Build a high-performing, engaged team. Deliver consistently exceptional products and customer experiences. Achieve sales and profitability targets. Maintain excellent operational and food safety standards. Develop future leaders within the business. Create a store culture where quality, teamwork, accountability and hospitality are at the heart of everything we do.

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