Luxury retail jobs in RichmondCreate job alerts

Our client is a high-end and very prestigious Jewellery company based in Central London. They are seeking an experienced Franchise Account Manager. Operating within a fast-paced and highly dynamic luxury environment, the Franchise Account Manager is responsible for developing commercial partnerships across international selected Franchise territories. This role is pivotal in optimizing commercial performance, elevating brand presence, and delivering a state-of-the-art B2B client experience aligned with the highest standards of luxury retail.Role and Responsibility:Operations & Execution:Oversee end-to-end order management including allocation, invoicing and logisticsEnsure seamless coordination between internal teams and external partnersMaintain accurate reporting, trackers and cash flow visibilityCross-Functional Coordination:Coordinate with Merchandising, Production, Finance, Logistics and Marketing teamsEnsure alignment across all business functions to deliver operational excellenceCommercial Management:Drives sales performance and profitability across selected Franchise AccountsAnalyse sales trends, stock levels, and market dynamics to identify growth opportunitiesDevelop and execute strategic action plans aligned with global objectivesClient Management:Act as primary point of contact for selected Franchise partnersAdvise on Product Strategy, Merchandising and Retail excellenceShowroom & Brand Experience:Prepare and present collections for key client meetings and exhibitionsSupport showroom excellence and product storytelling at HQContribute to maintaining the highest standards of brand presentation.A University Degree is preferred along with strong commercial acumen with a strategic mindset. Must be proactive, reliable and solutions-driven with excellent communication and stakeholder management skills. Jewellery experience is essential.TPBN1_UKTJ

About us DeMellier is a London-based brand that was founded with the vision of doing things differently: to design handbags that would make women feel empowered, made ethically and sustainably, while giving back to those who need it most. These principles guide everything we do. All our pieces are crafted ethically in Europe using the finest sustainably sourced materials. We champion equality, and for every piece sold, we fund vaccines and medical treatments aimed to save the life of a child in need. So far, through our permanent charity initiative, 'A Bag, A Life', in partnership with SOS Children's Villages, we have funded over 2.5 million vaccines. Join us and be part of an award-winning, purpose-driven brand that fosters creativity, collaboration, and meaningful impact within the luxury industry. The role As a Sales Associate, you will be a passionate brand ambassador, delivering an elevated and personalised client experience that reflects DeMelliers values and commitment to exceptional craftsmanship. You will build genuine, lasting relationships with clients, creating memorable experiences and bringing the story behind each DeMellier piece to life through meaningful storytelling, product expertise, and a deep understanding of the brands purpose. Success in this role is measured not only by sales performance but by your ability to cultivate a loyal client community, inspire repeat engagement, and contribute positively to a collaborative and high-performing team environmentJob responsibilities Client Experience and Clienteling Deliver a personalised luxury client experience from first interaction through to post-purchase follow-up.Build and maintain a strong portfolio of clients through proactive outreach, appointment booking and relationship building.Develop long-term client relationships that drive loyalty, repeat business and referrals.Execute meaningful clienteling activities including follow-up calls, messages, event invitations and VIP outreach.Create memorable experiences that exceed client expectations and strengthen emotional connection to the brand.Capture and maintain accurate client information within CRM systems.Brand Storytelling & Product Expertise Become an expert in the DeMellier brand story, craftsmanship, materials, sustainability commitments and charitable initiatives.Bring products to life through authentic storytelling rather than transactional selling.Confidently communicate the design inspiration, functionality and craftsmanship behind each collection.Stay informed on new launches, seasonal collections and key business priorities. Represent the brand consistently through appearance, communication and behaviour.Commercial Performance Achieve commercial success by consistently achieving and exceeding individual sales targets and key performance indicators, building lasting client relationships that support long-term brand loyalty and growth.Drive performance across: Conversion Rate, Average Transaction Value (ATV), Units Per Transaction (UPT), CRM Capture and Repeat Purchase RateIdentify opportunities to maximise sales through thoughtful product recommendations and styling solutions.Use commercial awareness and client insights to contribute to business growth.Take ownership of personal performance and actively seek opportunities to improve results.Team & Store Support the smooth day-to-day operation of the store.Maintain exceptional visual merchandising and housekeeping standards.Contribute positively to team culture and support colleagues in achieving store goals.Act as a visible and energetic presence on the shop floor.Support store events, client appointments and brand activations.Requirements Previous experience within luxury, premium fashion or premium lifestyle retail.Strong clienteling skills with evidence of building and retaining a client book.Proven ability to achieve and exceed sales targets.Excellent communication and relationship-building skills.Passion for luxury service and creating memorable client experiences.Strong commercial awareness and understanding of retail KPIs.Positive, proactive and solutions-focused mindset.Right to work in the UKBenefits Annual leave package increases the longer you stay with usEnhanced company maternity policyEmployee Discount: 50% off Stock and up to 90% off Seasonal Sample SalesSeasonal bag allowanceGift DeMellier bag on successful probationTPBN1_UKTJ

Sales Consultant Flagship Boutique, Bond Street (Urgent hire)IRD Consultancy is partnering with a leading luxury watch brand to recruit a Sales Consultant for their Flagship Boutique on Bond Street.About the Role As a Brand Ambassador, you will deliver an exceptional client experience that reflects the spirit of innovation, precision, and performance synonymous with fine watchmaking. You will inspire clients through expert storytelling, technical understanding, and a passion for craftsmanship.Key Responsibilities Welcome clients and deliver a seamless, engaging sales experience in line with boutique standards.Demonstrate deep product knowledge, with confidence discussing movements, complications, and materials.Build and maintain strong, lasting relationships through personalised service and clienteling.Consistently achieve sales targets while supporting overall boutique performance.Uphold the highest standards of presentation, behaviour, and professionalism.Adhere to operational and security procedures.Profile Proven experience in luxury retail, ideally within watches or fine jewellery.Strong sales drive with a client-first mindset.Passion for watchmaking and technical excellence.Exceptional communication skills and cultural sensitivity.Fluent in English; additional languages are an advantage.Your Journey With IRD Once we have received your application, we aim to provide you with a timely and personable recruitment process and rest assured you will receive a full support throughout your journey. Apply now by submitting your most recently updated CV, one of our Recruiters will contact you for a discussion on growing your career today.TPBN1_UKTJ

We are looking for an ambitious Sales Manager to join a growing premium property business who cover North & West Yorkshire. This is an exciting opportunity for someone with a background in luxury property, premium retail, hospitality or another high-end customer-focused environment who understands how to build lasting client relationships, deliver outstanding service and confidently sell value over price. If you thrive on creating exceptional customer experiences, enjoy meeting new people, and have the drive to grow the business through consultative sales and building long term relationships. This opportunity will be based in Harrogate for the first 6 months and will then move to Leeds City Centre full time after the initial introduction. You will be managing the complete customer journey, you'll generate new business, conduct consultations and viewings, convert enquiries, build long-term client relationships and secure renewals across a portfolio of premium office solutions including Working alongside an experienced Managing Director, you will receive hands-on mentoring and coaching while developing into a commercially focused Territory Manager with genuine long-term progression opportunities. Duties & Responsibilities: Build relationships with businesses across your local market. Generate new business through networking, referrals and proactive prospecting. Deliver exceptional consultations and client viewings that showcas...

Performance Marketing Manager Richmond, London (2 days in office) Salary £40k-£60k DOE Forward Role are proud to be partnering with a leading group in the luxury Fashion space, serving customers worldwide through ecommerce and physical retail across two well-established brands. They're now investing heavily in growth and looking for a commercially-minded PPC specialist to own paid search strategy across the group - a £30m+ ecommerce operation with significant ad budgets and real influence over profitability. The Opportunity You'll be given genuine ownership of Google Ads strategy across two established brands, working closely with Trading, Ecommerce, CRM, and senior leadership to make sure every pound of spend is driving profitable growth rather than just topline revenue. This suits someone who thinks in contribution margin and CAC rather than vanity metrics. What You'll Be Doing Google Ads Management • Owning the Google Ads strategy across both brands, including Shopping, Performance Max, Search, Brand, Dynamic Search, YouTube, and Display remarketing, • Continually refining account structure and campaign performance, • Staying sharp on AI developments within Google Ads and beyond Profitability & Commercial Performance • Optimising campaigns...

Manage key retail partnerships for a luxury beauty brand, driving sales and growth through strategic account management and commercial negotiations.

Curate exceptional arrivals. Build lasting relationships. Elevate every experience. At Hotel Indigo & K West Shepherds Bush, our Spa & Wellbeing sanctuary is designed to offer more than treatments, it provides a place of restoration, connection, and personal wellbeing. As our Spa Reception & Membership Manager , you will be the face of that experience, leading a team that delivers exceptional service while building a thriving community of loyal members and wellness enthusiasts. This is a unique opportunity for a hospitality professional who combines luxury guest service with commercial acumen, relationship-building expertise, and a genuine passion for wellbeing. What's Our Story? Inspired by the individuality and creativity of Shepherd's Bush, Hotel Indigo brings the neighbourhood's character to life through thoughtful design, authentic experiences, and personalised service. Within this vibrant setting, our Spa & Wellbeing offering creates a refined retreat where guests and members can escape, recharge, and invest in their wellbeing. As Spa Reception & Membership Manager, you'll play a pivotal role in shaping first impressions, nurturing lasting relationships, and ensuring every guest journey is as memorable as it is seamless. Here's what you can look forward to as our Spa Reception & Membership Manager: Annual Salary: £38,000 Commission structure Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to a Healthcare Cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Lead the guest journey: Oversee the day-to-day operation of Spa Reception, ensuring every guest and member receives a warm, personalised, and seamless experience from arrival to departure. Operational leadership in the absence of the Director of Spa & Wellbeing. Build a thriving membership community: Drive membership acquisition, retention, and engagement through exceptional service and relationship building, Own the details: Manage reservations, memberships, retail transactions, guest communications, and CRM records with accuracy and efficiency. Create memorable experiences: Organise member events, wellness workshops, VIP visits, and exclusive experiences that strengthen loyalty and bring the wellbeing community together. Inspire your team: Recruit, train, and develop Spa Receptionists, creating a culture of luxury hospitality, accountability, and continuous improvement. Drive commercial performance: Lead revenue growth across memberships, retail, wellness experiences, and upgrades while monitoring key performance indicators and identifying opportunities to enhance results. Champion wellbeing: Become an ambassador for the Spa & Wellbeing philosophy, ensuring every interaction reflects the standards, values, and experience we aspire to deliver. Maintain operational excellence: Oversee reception standards, daily reconciliations, cash handling, reporting, and compliance while ensuring all guest-facing areas remain immaculate. Assist with scheduling team rotas, managing timesheets, and overseeing booking systems. What's Your Story? You're a natural relationship-builder with a passion for luxury hospitality and wellness. You'll thrive in this Spa Reception & Membership Manager role if you bring: Previous experience in a Spa Reception Manager, Membership Manager, or Health Club Manager role Proven experience driving membership sales, retention, and guest loyalty programmes Strong commercial awareness with the ability to achieve revenue and membership targets Exceptional interpersonal, communication, and organisational skills Experience leading, developing, and motivating guest-facing teams Confidence handling VIP guests, member relationships, and service recovery situations Experience using spa booking, membership, or CRM systems A genuine passion for luxury service, wellbeing, and creating meaningful guest experiences Fitness knowledge is an advantage Pre-opening experience a bonus! As Spa Reception & Membership Manager, you'll be far more than the person overseeing reception. You'll be the champion of first impressions, member relationships, and the driving force behind a community that sees the Spa not simply as a facility, but as an essential part of their wellbeing journey. All applicants must have existing rights to work status in the UK. TPBN1_UKCT

As a key player in Maison Renard's expansion, you will bridge heritage and modernity while ensuring luxury brand standards are met. The ideal candidate has over 8 years in luxury brand management, with expertise in PR and campaign development.

Sales Advisor needed for luxury retail in London, providing exceptional customer service and driving brand advocacy.

Assistant Store Manager needed for luxury beauty retail in Bridgend.

One of our most highly regarded US law firm clients is seeking a client focused and an immaculately presented Legal Receptionist on a full time, permanent basis.The reception team consists of 5 receptionists who are the face of the firm, being the first people that everyone including clients interac

CSCS Cleaner Required - National Grid, Radlett (WD25 8DT) We are currently looking for an experienced CSCS Cleaner to join a busy construction project at National Grid, Radlett (WD25 8DT).Job Details: ?? Location: National Grid, Radlett, WD25 8DT ?? Rate: £16.Overtime and Saturday work available ??

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abus

Avenues is a community where people smile, laugh, grow and achieve great things, we know that well-supported people support people well, which makes them want to do their very best for the people we support, and achieve our vision.If you are looking for your next social care role, or a change in car

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex

We have a fantastic new job opportunity to join our team at PA Ark Projects Ltd & Salisbury Support Services for a caring and enthusiastic Support Worker to provide person-centred care and supported living support for adults with learning disabilities, autism and complex needs.If you’ve also worke

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Part time Children and Families Worker to play a pivotal

We are seeking compassionate and dedicated.Unlike traditional residential care, Reverse Residential Support involves working directly with families in their home environment to provide practical, emotional, and behavioural support.The aim is to help families develop the skills, confidence, and stabi

Exclusive retail discounts , Cycle to Work, and salary sacrifice arrangements.

Secondary School Receptionist - The Wirral - September Start.Academics, a reputable education recruitment agency, is seeking a professional, welcoming, and highly organized Secondary School Receptionist for a variety of flexible daily supply, short-term, and long-term cover opportunities at supporti

Love being the person who makes someone's day just by greeting them properly? This Reception role is a brilliant first step into the world of office and business support.Little to no office experience is needed, what matters most is the energy you bring, a willingness to learn, and a genuine desire

Primary School Receptionist - Basingstoke Start Date: 01/09/2026 Location: Basingstoke Pay: £92.Academics are working in partnership with a welcoming and vibrant primary school in Basingstoke to recruit a dedicated Primary School Receptionist to join their front office team.This is an excellent opp

We are looking for a reliable and hardworkingCleaner to join our clients team on a full-time day shift basis.This is a general cleaning role responsible for maintaining a clean, safe, and tidy working environment across our site.The successful candidate will follow a weekly cleaning schedule and wor

Our client is looking for industrial and residential cleaners to work on an ongoing temporary basis across various sites, car driver desirable mileage will be paid.Previous cleaning experience Maintaining quality standards Car driver desirable but not essential Days and hours can vary so must have f

An excellent opportunity for a reliable Cleaner with strong attention to detail, time management and cleaning experience to deliver high-quality residential, commercial and Airbnb short-let cleans.If you’ve also worked in the following roles, we’d also like to hear from you: Commercial Cleaner,

Hinckley, Leicestershire Pay Rate:.Temporary (with the potential for ongoing work) Hours:.We are currently recruiting for a reliable and hardworking.Working on a live construction site, you will be responsible for maintaining a clean, safe and organised working environment while supporting the site

We are looking for School Cleaners (Enhanced Childrens DBS) to work with our client, and take on all general cleaning duties within the school.This is an ongoing position, starting immediately.Benefits: Ongoing shifts available Mon - Fri, 9am - 2:30pm (During summer holidays) Mon - Fri, 3:30pm - 5:3

Depending on experience) Hours:.Monday to Friday, 6:30am8:30am and 3:30pm6:30pm (Split Shift) Start Date:.Complete Classroom Services Are you a dedicated and reliable Cleaner looking for a rewarding role within local schools? Complete classroom services.School Cleaner to maintain a clean and hygieni

Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression WGC is the UK's leading outs

We are currently recruiting for a Cleaner in Nottingham.Flexible hours between 07:30-17:00 Required:.Relevant Experience and References As a Cleaner, your duties will include, cleaning offices, welfare and canteen on a construction project as well as all other associated tasks.To Apply: Call Ellie o

Temporary Event Cleaners Required.Belladrum Festival, Inverness GR8 Connect Services.Belladrum Festival in Inverness.This is a fantastic opportunity for candidates looking for festival and event work with.Belladrum Festival, Inverness Position:.Temporary Event Cleaner Pay Rate:.On-site camping avail

Complex Care Support Worker (Mental Health) Newcastle £12.Must have a full UK driving licence.We are currently looking to recruit experienced.Newcastle, supporting individuals affected by drug and alcohol dependency, dual diagnosis, mental health needs, and complex behaviours.Opportunities include

To carry out various duties to ensure the general cleanliness and maintenance of all Ipeco Composites working areas.PRINCIPAL ACCOUNTABILITIES: Responsible for ensuring a high standard of cleaning and housekeeping is maintained in all areas, including but not limited to; factories, offices, canteens

Specialist Cleaning Technician.Full-time, Monday to Friday (with some night shift whilst working away).We are looking for a hardworking and motivated Specialist Cleaning Technician to join a nationwide services team delivering specialist cleaning projects across the UK.This varied role includes floo

Full-Time or Part-Time | Immediate Start.We have full-time and part-time cleaning jobs available in your area.Just click 'apply' and complete our online application form - it only takes a couple of minutes and you can start immediately! Who are Housekeep? We're the best agency for home cleaners.We g

Assistant Store Manager, Luxury Fragrance, Wellbeing, Beauty, Lifestyle, South West London. This is an opportunity to join a thriving luxury brand as an Assistant Manager for their beautiful neighborhood store. To be considered, candidates will: Have management experience within Luxury, Fashion, Fra

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 16 hours per week. As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced

At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission to be the go-to destination for everything golf and make a positive impact on golfers of all levels. Previous experience in retail or sales, especially in customer service roles, with a friendly, prof

Do you want to work in a children's home where you can have a lasting impact on a young person's life Apply today to join our team where your dedication, resilience, and care can transform young lives every day.We're seeking compassionate, resilient Waking Night Residential Childcare Support Workers

Closing date : 09/08/2026 22:59.City Operations, Transport and Neighbourhoods Directorate, Facility Services & Civic Management.Recruiting to the following vacant posts: Cleaner Supervisor.An opportunity exists for suitable individuals to work within the Facility Operations as a Cleaner Supervisor a

Outreach Rehabilitation Support Worker.Shifts: Full time, part time and bank shifts available.Shifts are on a rota basis, includes evening and weekend work.We are seeking a dedicated and dynamic Outreach Rehabilitation Support Worker to join our organisation.Our Outreach Rehabilitation Support Worke