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Job Title: Sales Executive \n Location: Aldridge, West Midlands WS9 - office-based position \n Salary: £27,000 per annum \n Job Type: Permanent, Full Time \n About us: \n RV Astley is a British Interiors brand designing and supplying luxury lighting, furniture, mirrors and accessories to interior designers, retailers and the hospitality industry across the UK and beyond. \n We're looking for a friendly, organised and enthusiastic Sales Executive to join our growing team. If you enjoy working with people, solving problems and delivering excellent customer service, we'd love to hear from you. \n About the role: \n\n • Speaking with customers by phone and email\n, • Processing customer orders\n, • Answering product and order enquiries\n, • Supporting our trade and retail customers\n, • Following up on quotations and sales enquiries\n, • Keeping customer records up to date\n, • Working closely with our purchasing, warehouse and design team\n, • Providing general administrative support to the sales department\n\n About you: \n\n • Friendly, confident and professional\n, • Well organised with great attention to detail\n, • Comfortable with Microsoft Office\n, • A team player with a positive attitude\n, • Able to manage a busy workload\n, • Experienced in customer service or sales administration (experienced with Sage or CRM Systems is an advantage but not essential)\n\n What we offer: \n\n • 28 days holiday (including bank holidays)\n, • Contributory pensions\n, • On site parking\n, • Full training and ongoing support\n, • A welcoming team and a modern working environment\n\n If you'd like to join a growing British Interiors Brand, we'd love to hear from you. Please hit APPLY to send us your CV along with a short covering letter telling us why you'd be a great fit for the RV Astley team. \n Candidates with experience of; Sales Coordinator, Customer Service Advisor, Account Coordinator, Sales Administrator, Trade Sales Assistant, Order Processing Clerk, Interior Design Support, Client Relationship Administrator, Sales Support Specialist, B2B Account Executive, Showroom Assistant, Order Management Coordinator, Internal Sales Support, Customer Experience Advisor, Sales Office Administrator also be considered for this role.

Amazing opportunity in consultative sales - a Luxury Retail Sales / Art Sales Consultant is required for this stunning contemporary Art Gallery. You do not necessarily need an Art background but a desire to sell a prestigious luxury retail product is essential (product training will be provided). A strong appreciation of art is obviously preferred. The role is about generating sales but is definitely not a hard sell - you will work towards realistic sales targets and generate new business through a self-motivated approach. You will provide exceptional client & customer service - being fantastic with clients is their strength, giving them an amazing client experience from start to finish. You will consultatively manage their needs and be able to transfer your passion for sales & the product, in order to generate sales. You will be driven to work towards monthly targets with the potential to earn good commission. As the Art Sales Consultant, as well as reacting to the clients who enter the gallery, you will also proactively make daily calls to promote the gallery - this outreach is key to help increase the footfall & generate more sales. Luxury retail can generate lower footfall so the gallery pride themselves on account managing clients over the phone & email, making daily client list calls & generating prospective business through a self-starting approach. Weekends are the busiest time of the week so you must be definitely flexible to work a lot of them, although it’s a 5 day week. The ability to drive is preferred as they also do home consultations as an extra service to clients. The advertised salary is a combination of basic salary & commission potential on top so overall realistic earnings - if you are shortlisted, please do not hesitate to ask for further details & explanation. We have extensive experience of recruiting for this luxury retail client so look no further. Please APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. Keywords: art / art sales / sales executive / sales assistant / sales consultant / art consultant / contemporary gallery / contemporary art / luxury retail / retail sales / luxury retail sales / art gallery / art gallery sales / art sales consultant / sales / art consultant / luxury sales / premium / gallery manager / art sales / art gallery / luxury sales / assistant manager / retail management / business development / jewellery / luxury sales / recruitment

Oakley Recruitment is proud to be working in partnership with a prestigious global organisation based in Birmingham. This is an incredible opportunity for ambitious and customer-focused individuals looking to launch a long-term corporate career within a highly respected business. \n This role is perfect for graduates or individuals from retail, hospitality or customer-facing backgrounds who are passionate about delivering an exceptional customer experience and genuinely enjoy helping people. The initial contract is temporary for 12 months, however there is a strong opportunity for this position to become permanent with excellent long-term career progression available. \n Culture and Environment \n Our client offers a professional yet supportive culture where people are encouraged to grow, develop and thrive. The offices are modern, vibrant and prestigious, with state-of-the-art facilities and luxury-style breakout spaces that create an inspiring working environment. \n This is an organisation that truly values individuals who go above and beyond, take pride in their work and consistently deliver a world-class service experience. \n Personality \n We are looking for positive, personable and driven individuals who naturally build rapport and genuinely care about helping customers. You will thrive in a fast-paced environment and enjoy being part of a collaborative and high-performing team. \n This opportunity would suit someone looking to transition from hospitality or retail into a professional corporate environment, where attitude, work ethic and customer service excellence are highly valued. \n Reward \n\n • £13.00 per hour – overtime paid over 35 hours at £19.50 per hour\n, • 35 hours Monday - Friday\n, • Weekly rotating shifts: 8am – 4pm, 9am – 5pm, 10am – 6pm and 12pm – 8pm\n, • Late shifts can be worked remotely if preferred\n, • Hybrid working – 3 days office / 2 days home\n, • Accrued holiday pay\n, • Outstanding modern working environment\n, • Genuine opportunity to secure a permanent position\n, • Excellent career progression and development opportunities\n\n Duties & Responsibilities \n\n • Resolving customer queries via phone, email and webchat\n, • Delivering a professional and exceptional customer experience at all times\n, • Updating customer accounts accurately and efficiently\n, • Escalating queries in line with business procedures\n, • Identifying any risks or issues relating to customer information\n, • Working towards both individual and team KPI’s\n, • Supporting projects and initiatives focused on continuous improvement and service excellence\n\n Skills and Experience \n\n • Passion for delivering exceptional customer service\n, • Excellent written and verbal communication skills\n, • Strong interpersonal skills with the ability to build rapport naturally\n, • Positive attitude with a willingness to learn and develop\n, • Previous experience within hospitality, retail or customer-facing environments would be advantageous\n, • Ability to work effectively within a fast-paced team environment\n\n Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required as part of your interview process.

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Kitchen Assistant to help us achieve our goals. As our kitchen assistant, you will play a vital role in supporting the day-to-day operations of our care homes kitchen. Joining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing Supporting the Chefs in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents Plan, prepare, and serve balanced meals that meet dietary requirements To ensure all food prepared meets Food Hygiene Standards and ensure that safe methods of work are always used Manage all stocks and stores ensuring all food is correctly marked and stock rotation systems are in place To maintain accurate records to satisfy food hygiene requirement such as fridge temperature checksCould you be part of our team? About You: Proven experience working in a similar catering role, ideally in a care or similar environment. Committed to customer care and first-class service provision Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment To share our values and demonstrate them at all times. "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differentlyIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Cofton Park Manor Cofton Park Manor is a luxurious care home in Cofton Hackett, Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it

Amazing opportunity in consultative sales - a Luxury Retail Sales / Art Sales Consultant is required for this stunning contemporary Art Gallery. You do not necessarily need an Art background but a desire to sell a prestigious luxury retail product is essential (product training will be provided). A strong appreciation of art is obviously preferred. The role is about generating sales but is definitely not a hard sell - you will work towards realistic sales targets and generate new business through a self-motivated approach. You will provide exceptional client & customer service - being fantastic with clients is their strength, giving them an amazing client experience from start to finish. You will consultatively manage their needs and be able to transfer your passion for sales & the product, in order to generate sales. You will be driven to work towards monthly targets with the potential to earn good commission. As the Art Sales Consultant, as well as reacting to the clients who enter the gallery, you will also proactively make daily calls to promote the gallery - this outreach is key to help increase the footfall & generate more sales. Luxury retail can generate lower footfall so the gallery pride themselves on account managing clients over the phone & email, making daily client list calls & generating prospective business through a self-starting approach. Weekends are the busiest time of the week so you must be definitely flexible to work a lot of them, although it’s a 5 day week. The ability to drive is preferred as they also do home consultations as an extra service to clients. The advertised salary is a combination of basic salary & commission potential on top so overall realistic earnings - if you are shortlisted, please do not hesitate to ask for further details & explanation. We have extensive experience of recruiting for this luxury retail client so look no further. Please APPLY NOW! PS Recruits are acting as an employment agency in relation to this vacancy. Unfortunately, due to the volume of response, only successfully shortlisted candidates will be contacted. By applying to this role your personal details will be submitted to PS Recruits. You can request our privacy statement at any time. Keywords: art / art sales / sales executive / sales assistant / sales consultant / art consultant / contemporary gallery / contemporary art / luxury retail / retail sales / luxury retail sales / art gallery / art gallery sales / art sales consultant / sales / art consultant / luxury sales / premium / gallery manager / art sales / art gallery / luxury sales / assistant manager / retail management / business development / recruitment / BD / BDE / SDR / account manager

About the role A fantastic opportunity is available for a Personalisation Specialist to join the team at Graypaul Ferrari Birmingham. As a Personalisation Specialist, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about this iconic brand. You will guide clients through the most expressive and emotional part of the Ferrari journey, translating individual vision into refined, precise and compliant configurations. You will combine deep product and process knowledge with storytelling and advisory finesse, acting as the direct interface with Ferrari HQ and ensuring that personalisation standards, tools and initiatives are flawlessly executed at dealership level. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Ideally, you will have previous experience of working in luxury retail. You will also have a genuine passion for providing exceptional customer service. This is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel. We offer extensive training to allow you to develop expert knowledge of the Ferrari. This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement – 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please

Oakley Recruitment is proud to be working in partnership with a prestigious global organisation based in Birmingham. This is an incredible opportunity for ambitious and customer-focused individuals looking to launch a long-term corporate career within a highly respected business. This role is perfect for graduates or individuals from retail, hospitality or customer-facing backgrounds who are passionate about delivering an exceptional customer experience and genuinely enjoy helping people. The initial contract is temporary for 12 months, however there is a strong opportunity for this position to become permanent with excellent long-term career progression available. Culture and Environment Our client offers a professional yet supportive culture where people are encouraged to grow, develop and thrive. The offices are modern, vibrant and prestigious, with state-of-the-art facilities and luxury-style breakout spaces that create an inspiring working environment. This is an organisation that truly values individuals who go above and beyond, take pride in their work and consistently deliver a world-class service experience. Personality We are looking for positive, personable and driven individuals who naturally build rapport and genuinely care about helping customers. You will thrive in a fast-paced environment and enjoy being part of a collaborative and high-performing team. This opportunity would suit someone looking to transition from hospitality or retail into a professional corporate environment, where attitude, work ethic and customer service excellence are highly valued. Reward £13.00 per hour – overtime paid over 35 hours at £19.50 per hour 35 hours Monday - Friday Weekly rotating shifts: 8am – 4pm, 9am – 5pm, 10am – 6pm and 12pm – 8pm Late shifts can be worked remotely if preferred Hybrid working – 3 days office / 2 days home Accrued holiday pay Outstanding modern working environment Genuine opportunity to secure a permanent position Excellent career progression and development opportunities Duties & Responsibilities Resolving customer queries via phone, email and webchat Delivering a professional and exceptional customer experience at all times Updating customer accounts accurately and efficiently Escalating queries in line with business procedures Identifying any risks or issues relating to customer information Working towards both individual and team KPI’s Supporting projects and initiatives focused on continuous improvement and service excellence Skills and Experience Passion for delivering exceptional customer service Excellent written and verbal communication skills Strong interpersonal skills with the ability to build rapport naturally Positive attitude with a willingness to learn and develop Previous experience within hospitality, retail or customer-facing environments would be advantageous Ability to work effectively within a fast-paced team environment Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required as part of your interview process

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking an Activities Coordinator (we call them Wellbeing Coach) to help us achieve our goals. Joining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Wellbeing Coaches ensure our residents get the most out of life through vibrant social, wellbeing, and lifestyle activities. Outgoing, energetic and passionate about making a difference, your attitude, ideas, and can-do personality will shape how our residents spend their days. We offer our colleagues A competitive salary and benefits package 4 weeks holiday plus Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll being doing As the wellbeing coach, you'll be the person that residents, families, and colleagues know as the one who makes things happen. Whilst you'll be developing and organising enrichment and wellbeing activities on a weekly and monthly schedule for our community, you'll also get to know our residents and find out what makes them happy as individuals. You'll learn about people's hobbies and interests and work with colleagues and families to ensure residents can keep doing what they love. Everyone is different, so at Hamberley, we work hard to ensure that people can participate in fun and meaningful activities, whatever their interests or physical and mental abilities. One day, you might arrange a trip to enjoy ice creams at the seaside, lunch at the pub, or a birthday celebration with family with mini-golf in the garden. Another day, you'll host a workshop, allowing people to try new things or to teach fellow residents how to recreate a favourite recipe, try a new craft or learn to paint with watercolours. One Hamberley home even produced a cookbook of family recipes shared by residents. You'll also support colleagues with their own wellbeing and lead and inspire the home to understand the importance of being part of a positive and creative living environment.Could you be part of our team? About you: Excellent communication skills, passion, empathy, and a desire to make people's lives more enjoyable, rewarding and fun Excellent organisational skills, leadership experience and the ability to motivate yourself A good interest in the local area and keen knowledge of community groups, as our residents enjoy days out and attending and organising events Previous experience of working or caring for people within a residential care setting or similar transferable skills Good verbal and written communication, as you'll be responsible for care planning and activity engagement documentation Evidence of leadership skills and experience in inspiring a teamIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Cofton Park Manor Cofton Park Manor is a luxurious care home in Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

About Us Journey is a leading hotel marketing agency, revolutionising the luxury hospitality and travel industry through creativity, incomparable Industry knowledge, and digital disruption. Working with the best luxury hotels and resorts in the world, empowering growth and increasing revenue through innovation, collaboration, and technology solutions. Before we get started, there are three things you need to know. At Journey, we will always have an entrepreneurial spirit. We started off as a team of six and have never forgotten our humble roots. To thrive you will need to embrace this mindset. We all roll up our sleeves, we help each other out, we admit if we are struggling, we lean on one another and we leave ego at the door. That is very important. Everyone plays a part. We are a business of collaboration and sharing, be it ideas, time, skills, knowledge, energy or snacks...we are in it together. Our clients are considered part of our business and we treat them with the same inclusive respect and consideration. Please be aware this is a UK-based Remote role, applicants must be a resident of and located within the UK for the duration of their employment. What you'll do Book is the e-commerce heart of Journey — the booking engine powering luxury hotels around the world. We’re looking for a Senior Product Designer to help shape its next chapter. This is a critical role in a product that drives millions in direct revenue every year. You’ll bring deep e-commerce and UX expertise, strong product thinking, and a data-driven mindset to a platform used daily by high-intent guests across web and mobile. You’ll help define the future of booking journeys, conversion pathways, merchandising patterns, upsells, and the core flows that make Book a true competitive advantage. You’ll work end-to-end: discovery, research, concepting, prototyping, testing, and final UI. You’ll operate within our design system while also maturing it. You’ll collaborate tightly with product, engineering, data and commercial teams — bringing clarity to complex problems and moving fast without dropping quality. Topline: We’re looking for a senior, commercially aware designer who understands e-commerce, loves user problems, thinks in systems, and knows how to turn insight into conversion-led product design. Lead end-to-end design for Book across discovery, UX, UI and delivery. Translate business goals, data insights, and hotel requirements into elegant, high-performing booking experiences. Own core user journeys such as search, availability, selection, checkout, upsell, and gifting. Conduct qualitative and quantitative research — interviews, usability tests, funnel analysis, behavioural insights. Use CRO principles, analytics, and experimentation to drive measurable improvements in conversion and revenue. Create high-quality flows, wireframes, prototypes and polished UI designs. Contribute to and expand our design system with scalable, reusable components. Work closely with engineering to ensure smooth handover, clarity and high-quality implementation. Support both iterative improvements and larger strategic projects, including the upcoming UX/UI overhaul. Present work with clarity, rationale and evidence — influencing thinking across teams. Champion data-informed, human-centred design and help evolve the product culture. What you'll bring 5+ years in product design, ideally in e-commerce, B2C, retail or transactional platforms. A portfolio demonstrating end-to-end UX/UI work with clear commercial outcomes. Strong UX capabilities: user journeys, interaction design, prototyping, IA. Strong UI craft with a clean, contemporary digital aesthetic. Proven experience using analytics, experimentation, CRO and A/B testing to guide decisions. Comfortable designing for mobile-first experiences and responsive interfaces. Experienced running user interviews, usability tests and research cycles. Systems thinker with experience working within and contributing to design systems. Excellent communication skills — clear, articulate, persuasive. Confident working in cross-functional squads with product and engineering. Calm under pressure, organised, and able to balance detail with speed. Curious, evidence-led and comfortable challenging assumptions. Responsibility, taking ownership of projects, delivering over expectations. What you'll get We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a team. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second. Strong people and communication skills. Commercially minded. Fast learner, accountable and ambitious. Passionate about detail, data and order. Focused on improving processes and systems. Ability to work under your own initiative in a fast paced environment and industry. Driven to be an expert in our industry and be ahead of our competitors. About us Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well. Find out more here: _

About MILE MILE is the new members-only shopping destination redefining luxury commerce. We offer access to a curated, seasonless catalogue of the most sought-after products from globally renowned fashion houses—all at unmatched prices. Built at the intersection of technology and fashion, MILE delivers a seamless, elevated experience for both consumers and brands. Our mission is to become the leading digital destination for luxury—where exclusivity, value, and exceptional design converge. What We’re Looking For We're looking for a Senior Backend Engineer to join our growing engineering team. As an early technical hire, you’ll play a foundational role in shaping the systems that power our luxury commerce platform, from our membership model to product discovery, order management, and logistics. This is a high-impact role for someone who thrives in fast-paced, product-focused environments and wants to help build a company from the ground up. What You’ll Do • Design and implement scalable, high-performance backend systems to power our e-commerce experience., • Build and maintain APIs that support our frontend, mobile, and third-party integrations., • Architect systems for membership access, catalog management, checkout, order fulfillment, and payments., • Collaborate cross-functionally with product, design, and data teams to deliver features that elevate the user experience., • Own backend services end-to-end, from design to deployment and monitoring., • Contribute to best practices in code quality, testing, reliability, and observability., • Help define our backend architecture and make strategic technical decisions as we scale., • Mentor junior engineers and foster a culture of technical excellence and collaboration. Who You Are • 7+ years of experience building and scaling backend systems in production environments., • Genuine Rubyist having written custom DSLs and/or contributed to a major Ruby gem with the deepest knowledge of how to utilize Ruby’s metaprogramming capabilities for maximal terse and DSL-centric applications., • Experience with the specific challenges of concurrency, inventory management/reservation, currency/price management, and third party API integration system designs - push, pull, effective normalization, etc., • High familiarity with excellent microservices software design - using software DSLs over cloud deployed solutions - across dozens of models, concerns, and integrations., • Experience with relational databases (e.g., PostgreSQL) and familiarity with data modeling and performance optimization., • Familiarity with cloud infrastructure (e.g., AWS) and containerization (Docker, Kubernetes)., • Experience developing and deploying GraphQL and RESTful API interfaces., • Experience developing multi tenant systems, relating to concerns of access control, reporting, and authorization/authentication., • Strong understanding of system design, data structures, and algorithmic principles., • Comfortable working in high-growth, early-stage environments—bias toward action and strong product sense are key., • A collaborative teammate who communicates clearly and is excited to shape the future of a luxury tech brand. Bonus Points • Prior experience in e-commerce, marketplaces, or membership-based platforms., • Familiarity with event-driven architectures and message queues (Kafka, SQS, etc)., • Experience working closely with design or product teams in consumer-facing companies., • Passion for fashion, luxury, or retail innovation. Why Join MILE • Opportunity to play a key role in shaping the future of the company., • Collaborative and innovative work environment., • Career growth opportunities in a fast-growing organisation. Let’s build something people talk about. Together.

2nd Line IT Support (MSP/ Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 Months' pay)+ Progression + Company Benefits Are you a 2nd Line IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day, you are able to handle tasks to completion, work independently. The ideal candidate has experience in MSP environment and an technical support background. The Job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The Person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

IT Support (MSP / Luxury Brands) Loughton - Hybrid £38,000 - £42,000 + Overtime + Company Bonus (1 months pay)+ Progression + Company Benefits Are you an IT Support Engineer from an MSP background looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training above the fundamentals, a good team culture and has tangible goals and incentives? On offer is the chance to join a business that has gone from strength to strength in the last decade and are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience in MSP environment and an technical support background. The job: • Trouble Shooting, • Managing multiple IT Support Tickets, • Ensuring SLAs are met, • Learn from industry experts to upskill yourself The person • MSP Background, • Good communicator, • Commutable to Loughton Reference: BBBH19847 Keywords: IT, Excel, Microsoft, ConnectWise, Azure, Support tickets, Customer service, High profile clients, Retail & IT, Hardware, Risk mitigation, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

About By Association Only (BAO) BAO is a globally award-winning Platinum Shopify Plus eCommerce agency based in the UK. We’re a senior team of designers, developers, and marketers committed to exceptional standards in eCommerce. We work exclusively with Shopify Plus merchants, specialising in the fashion, cosmetics, and luxury goods sectors, for brands all over the world in competitive global markets. We work in a studio where independence, autonomy, and doing the right thing are at the centre of everything we do. As an agency, we’re on a mission to work with the world’s most ambitious eCommerce brands, and we do this in an environment that is smart, open, fast-paced, fun, and rewarding. Although we're headquartered in Cambridge, we are staffed by around 80% permanently remote employees that are located all over the UK. All of our team members are full-time team members. Role Overview We are looking for an articulate, commercially astute and highly organised Head of Sales to join BAO’s Commercial Team. This is a pivotal role within the agency. BAO is an agency that puts service first, so white-glove treatment of inbound and outbound sales journeys is crucial. We are not a hard-sales agency, our approach is thoughtful, consultative, well-informed and relationship-led. The Head of Sales will be responsible for owning and managing BAO’s sales pipeline, from the first review of a new opportunity through to proposal, negotiation, winning the work and briefing the client successfully into the wider team. The role sits within the Commercial Team and reports directly into the Commercial Director. You will work closely with the Commercial Director, Managing Director and Head of Client Services, all of whom are actively involved in BAO’s commercial process and have played a central role in shaping how the agency wins new projects and retainer clients. Over time, the ambition for this role is that you become the autonomous lead of BAO’s sales process: confidently qualifying opportunities, leading sales conversations, shaping proposals, coordinating scopes with internal specialists and ensuring new clients experience a smooth, considered and professional introduction to the agency. Alongside managing inbound opportunities, the Head of Sales will help BAO become more structured and intelligent in how we understand, report on and develop our pipeline. This includes capturing pipeline information, maintaining a high-quality sales contact database, supporting carefully targeted outbound activity and working with BAO’s marketing team to connect sales strategy with PR, events, white papers, podcasts and wider agency profile-building activity. This role would suit someone who combines commercial confidence with maturity, sensitivity and excellent judgement. You will need to be credible with ambitious eCommerce brands, comfortable discussing Shopify Plus projects and retainers, and able to represent BAO clearly and professionally in writing, on calls, in person and, where appropriate, on stage at industry events. Core Responsibilities 1, Sales pipeline ownership You will own and manage BAO’s sales pipeline, ensuring that inbound enquiries are reviewed, qualified and progressed with clarity and consideration. You will be responsible for understanding which opportunities are right for BAO, which require further discovery and which should be prioritised. You will maintain a clear view of pipeline status, opportunity value, likelihood, timing and potential resourcing requirements, giving the Commercial Director and Managing Director confidence in the state of new business. This role requires someone who can balance enthusiasm for new opportunities with strong commercial judgement. Not every enquiry will be right for BAO to add value, and part of the key to this role is knowing how to identify fit early, guide promising conversations forward and support prospects with swift guidance to proposed service. 1. Consultative sales conversations You will lead sales conversations with prospective clients, often senior stakeholders within ambitious and enterprise grade brands. Your role is to understand the client’s business, their objectives, their current eCommerce setup, their challenges and what they are hoping to achieve. You should be able to ask intelligent questions, identify commercial and technical considerations, and communicate BAO’s value in a way that is confident and collaborative. BAO’s sales process is built on trust, expertise and fit. We want prospective clients to feel that they are speaking with someone who understands their context, can interpret their needs and can help them make a good decision. 1. Proposal development and commercial scoping You will be responsible for developing high-quality proposals that clearly articulate BAO’s understanding of the client’s needs and how we would approach the work. This will involve working closely with members of the Development, Design, Strategy, Solutions, Project Management and Account Management teams to shape scopes of work that are commercially appropriate, operationally realistic and aligned with the client’s objectives. You do not need to be a developer, but you do need to have enough eCommerce and Shopify fluency to understand client requirements, ask the right questions and translate conversations into clear, accurate and compelling proposals. 1. Winning projects and retainers The Head of Sales will play a central role in converting qualified opportunities into new project and retainer clients. This requires confidence, patience and strong commercial judgement. BAO’s sales process is not about aggressive closing; it is about building trust, demonstrating expertise, understanding fit and guiding the client towards the right decision. You will be expected to manage momentum across opportunities, follow up appropriately, identify blockers, support decision-making and help BAO win the right type of work with the right type of clients. 1. Sales reporting and pipeline intelligence You will be responsible for ensuring that BAO’s sales pipeline is captured and maintained in a way that is simple, accurate and commercially useful. This means ensuring that the right information is available at the right time: where opportunities are coming from, what stage they are at, what they are worth, how likely they are to close, what type of work they represent, when they may land and what they may require from the wider team. You will use this information to present clear weekly, monthly, quarterly and annual sales updates, helping the Commercial Director and Managing Director understand pipeline health, forecast potential revenue, spot trends and make better commercial decisions. Over time, this insight should help inform BAO’s sales strategy, including which sectors, services, project types, retainers, events and marketing activities are generating the strongest commercial opportunities. 1. Contact database and targeted outbound activity The Head of Sales will also be responsible for building and maintaining a high-quality sales contact database. This database should support thoughtful, relevant and well-timed outbound activity. BAO is not looking for a volume-led cold sales approach. Instead, we want to build a more considered view of the brands, contacts, partners and opportunities that are genuinely aligned with our positioning, experience and ambitions. You will be expected to identify and organise relevant prospects, maintain useful contact information, track engagement and support selective outbound activity where there is a clear reason for BAO to start or develop a conversation. 1. Sales and marketing collaboration You will work cross-functionally with BAO’s marketing team to ensure that sales activity and marketing activity support one another. This may include identifying potential clients connected to BAO’s PR calendar, events, white papers, podcasts, thought leadership, partner activity and wider agency profile-building work. You will help ensure that commercial opportunities are captured from marketing activity, relevant prospects are followed up appropriately and insight from the sales pipeline informs future marketing focus. 1. Agency representation and industry events The Head of Sales may be expected to represent BAO externally at industry events in the UK and internationally. This could include attending eCommerce events, participating in panels or fireside chats, presenting on stage, contributing to partner-led events and speaking with prospective clients, partners and industry contacts. You should be comfortable acting as an ambassador for BAO: articulate, well-presented, commercially aware and able to communicate our perspective with confidence. This is not about performing a generic sales pitch. It is about representing the agency credibly, building trust and helping the right brands understand where BAO can add value. 1. Internal briefing and handover Winning the work is only part of the responsibility. The Head of Sales must also ensure that new projects and retainers are introduced smoothly to the internal team. You will be expected to brief in the context behind the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters and any important details gathered during the sales process. This handover is essential to maintaining BAO’s standards and ensuring the client’s experience remains consistent from sales through to delivery. What Success Looks Like Success in this role means BAO has a clear, well-managed and healthy sales pipeline, with suitable opportunities being progressed confidently and unsuitable opportunities being handled professionally. Over time, we would expect the Head of Sales to: • Become the day-to-day owner of BAO’s sales process., • Lead the majority of qualified new business conversations., • Maintain a clear, accurate and commercially useful sales pipeline., • Provide weekly, monthly, quarterly and annual sales reporting that supports decision-making., • Improve BAO’s ability to forecast new business revenue and understand pipeline health., • Improve the consistency and quality of proposal development., • Build and maintain a high-quality sales contact database., • Support selective outbound activity towards relevant, high-fit prospects., • Work closely with marketing to convert PR, events, podcasts, white papers and thought leadership activity into commercial opportunity., • Give the Commercial Director and Managing Director clear visibility of pipeline status, opportunity value, probability and timing., • Represent BAO confidently at meetings, pitches and relevant industry events., • Increase confidence across the team that new work has been scoped, sold and briefed in properly., • Help BAO win high-quality project and retainer clients that align with the agency’s positioning, values and capabilities. About You We are looking for someone with a strong blend of commercial ability, communication skills, eCommerce understanding and personal judgement. You will likely have: • Proven experience in a sales, commercial or new business role, ideally within an eCommerce, digital, creative or technical agency environment., • Experience managing a sales pipeline and progressing opportunities from enquiry to close., • Strong understanding of consultative sales and relationship-led business development., • Excellent written and verbal communication skills., • The ability to lead calls and meetings with confidence, clarity and professionalism., • Experience creating or contributing to proposals, scopes of work, commercial documents or pitch materials., • Strong commercial judgement and the ability to identify good-fit and poor-fit opportunities., • Enough technical understanding to discuss eCommerce requirements credibly with clients and internal specialists., • Experience maintaining a sales pipeline, CRM or equivalent system with accuracy and commercial discipline., • Ability to analyse sales information and present clear pipeline updates, forecasts and recommendations., • Experience building or managing a prospect/contact database., • Comfortable working with marketing teams to connect campaigns, content, events and thought leadership with commercial opportunity., • Confidence representing a business externally at client meetings, industry events or partner conversations., • High standards of personal presentation, whether in writing, on video calls or in person., • Strong organisational skills and attention to detail., • A measured, mature and emotionally intelligent approach to client relationships., • The ability to work independently while collaborating closely with a senior team., • UK-based availability, with flexibility to travel for client meetings, pitches and industry events where required. Desirable Experience The following would be advantageous, but not essential: • Experience working with Shopify Plus or another major eCommerce platform., • Experience selling project-based and/or retainer-based agency services., • Experience working with fashion, beauty, luxury, lifestyle or premium consumer brands., • Brand-side digital or eCommerce experience., • Familiarity with eCommerce technology stacks, integrations, migrations and replatforming projects., • Experience working with designers, developers, strategists, project managers and account managers to shape client recommendations., • Experience reporting on pipeline performance, lead source, conversion rate, sales cycle, average deal value or revenue forecast., • Experience working with agency marketing, PR, content or events teams to support lead generation., • Experience participating in webinars, podcasts, panels, fireside chats or industry events., • Existing relationships within the Shopify, eCommerce, fashion, beauty, luxury or premium retail ecosystem. Benefits • Highly competitive salary DOE, • 24 days of annual leave + 8 bank holidays, • +1 extra day per year served, • Training budget for courses or online training relevant to your role, • High-spec Apple equipment, • Opportunity to travel globally for key eCommerce industry events and client pitches, • Working with a primarily luxury, innovative and high-profile international client base, • No micro-management culture, • Remote working or office-based, or a combination of the two, depending on your location, • In-person and online social events throughout the year, • Clear career progression paths and a structured employee review process Application Process Join us in our quest to shape the future of eCommerce. Our application process is informal, beginning with an initial chat to get to know you. We avoid technical tests, focusing instead on aligning cultural and professional aspirations. Become part of our Carbon Positive workforce All BAO team members contribute to our carbon-positive initiative, planting trees to offset your carbon footprint, including your home, travel, and more. NO AGENCIES PLEASE - SERIOUSLY!

• Arguably, the best brand in the market! Key Account Manager - Flooring into independent retailers (Field / home based based) Area: South West & South Wales The Role of Key Account Manager • This is a field / home based role., • As Key Account Manager you will be representing one of the most revered and prestigious decorative interior product brands in the market., • This role is 100% account management and you will be tasked with developing commercial relationships with circa 100 independent retailers., • Specifically, you will work with your customers enhancing brand development., • Using your consultative account management skills, you will develop brand exposure and revenue by looking for incremental growth opportunities within your retail accounts., • This varied role will suit a polished professional that has an interest in marketing, social media and a flair for design. The Company hiring the Key Account Manager Our client are market leading high quality luxury flooring manufacturer and are synonymous with prestige, quality and operate at the premium end of the market. With a legacy of over 100 years they have become an 'employer of choice' and have won numerous industry and independent awards for both their credentials as an employer and manufacturer. With eco-friendly manufacturing facilities, they bring to the market products that are on-trend, design-led and innovative. This is a rare opportunity to join one of the leading employers in the UK. The successful Key Account Manager will benefit from superb training and development and future progressive opportunities. The Candidate for the Key Account Manager role • Experience selling flooring into independent retailers, • Polished, commercially astute, • Strong negotiation and relationship building qualities The Package on offer for the Key Account Manager • up to £45,000 - £50,000 basic, • £70K - £90K OTE realistic in year one, • Wide choice of company car, • Private healthcare, • 25 days holiday plus bank holidays, • 9% Pension Ref CPJ1694 The Package on offer for the Key Account Manager • up to £45,000 - £50,000 basic, • £70K - £90K OTE realistic in year one, • Wide choice of company car, • Private healthcare, • 25 days holiday plus bank holidays, • 9% Pension

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