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Luxury Sales Associate - Cigar Shop - London Talent - London

Retail

6 July 2026615 views

Job Summary
We are seeking a polished and enthusiastic Luxury Sales Assistant to join our prestigious cigar shop in West London.
The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service.
This role involves engaging with diverse clientele, promoting our premium products, and creating a welcoming shopping environment.
The successful applicant will be organised, proactive, and adept at upselling to maximise sales opportunities while maintaining the highest standards of professionalism and product knowledge.
Responsibilities

  • Greet customers warmly and provide personalised assistance with their selections of cigars and accessories
  • Offer expert advice on product features, flavours, and pairing options to enhance customer experience
  • Manage social media accounts by creating engaging content to promote the shop’s offerings and events
  • Utilise strong communication skills to build rapport with clients and foster repeat business
  • Upsell complementary products and exclusive items to maximise sales potential
  • Maintain organised merchandising displays that reflect the shop’s luxury branding standards
  • Handle transactions accurately using the point-of-sale system, ensuring proper cash handling and record keeping
  • Assist in stock management, including inventory checks and replenishment of display items
  • Manage phone enquiries professionally, providing information about products and services

Experience

  • Previous experience in luxury retail or high-end customer service environments is preferred.
  • Knowledge or interest in Cigars is essential
  • Proven social media management skills to effectively promote the shop’s brand online
  • Strong organisational skills with attention to detail in merchandising and stock control
  • Excellent communication skills, including phone etiquette and active listening capabilities
  • Ability to perform basic maths accurately for transactions and stock management purposes
  • Effective time management skills to prioritise tasks during busy periods
  • Experience in upselling techniques to enhance sales performance

This role offers an exciting opportunity to be part of a distinguished retail environment where professionalism, product expertise, and exceptional service are valued above all.

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Salary
    £30,000 – £32,000 yearly
  • Benefits
    plus sales commission
  • Starting time
    Immediate start!

pin iconNotting Hill Gate, London

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Sales AssistantLondon

Luxury Hospitality Consultants • 1-10 Employees

Hiring on JOB TODAY since March, 2026

London Talent are a premium Talent & Recruitment Agency operating in the Luxury Hospitality Sector.

simon L. avatar icon
simon L.Active 4 hours ago
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