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Senior Leasehold Property ManagerAn excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio.If youve also worked in the following roles, wed also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution ManagerSALARY: £39,400 to £41,474 pro rata + BenefitsLOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5)JOB TYPE: 6 Month, Full-Time, Fixed-Term ContractWORKING HOURS: 35 Hours per Week, Monday to FridayJOB OVERVIEWWe have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service.Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters.As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery.DUTIESYour duties as the Senior Leasehold Property Manager include:Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvementOversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolioManage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligationsProvide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issuesMonitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activityAnalyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvementsBuild Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partnersRepresent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where requiredMaintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirementsCANDIDATE REQUIREMENTSESSENTIALStrong experience leading and managing a teamExperience delivering front-line customer-facing servicesExcellent knowledge of current housing and leasehold legislationTPI qualification, relevant property or housing professional membership, or relevant experienceGood working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systemsExcellent written and verbal communication skills, including the ability to present in high-pressure environmentsAbility to manage complex customer issues, legal cases, building safety matters and service charge challengesStrong stakeholder management, problem-solving and continuous improvement skillsDESIRABLERelevant technical or building safety qualification, or willingness to undertake one in line with changing legislationExperience adopting a continuous improvement approach and adapting to changeFull UK driving licenceBENEFITS25 days holiday plus Bank HolidaysUp to 8% contributory pensionFlexible benefitsSalary exchange benefitsRewards and discountsAnnual allowance of up to £300 to use towards health and lifestyle benefits for you and your familyThe organisation recognises that some people will only apply for a role if they meet 100% of role requirements.If this sounds like you, theyd still encourage you to apply should you not feel you meet the criteria 100%.This role requires a DBS CheckAPPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-C14963Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.TPBN1_UKTJ

Assistant Store Manager, Luxury Fragrance, Wellbeing, Beauty, Lifestyle, South West London.This is an opportunity to join a thriving luxury brand as an Assistant Manager for their beautiful neighborhood store.To be considered, candidates will:Have management experience within Luxury, Fashion, Fragrance or Beauty.Have impeccable standards and be passionate about delivering world class service.Be a confident leader, with strong commercial skills and a creative spirit.Loves working as part of a friendly and thriving store in the heart of the community.Only candidates with CVs most closely matched to the Job Description will be contacted.TPBN1_UKTJ

Team Manager (Ealing)Salary : £40,005 per annumHours : 37.5 hoursJob Type : Permanent Full-TimeLocation : EalingBenefits- A stimulating work environment full of opportunities to learn and develop- 25 days annual leave + bank holidays & enrolment onto a pension scheme- 24-hour Employee Assistance- Paid Enhanced DBS- Eye care vouchers- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech PurchaseAbout the roleAs a Team Manager, you will be responsible for leading two houses, who provide support to people with a range of low to high support needs.Duties will include:- Effectively manage risks of the people we support through ensuring team members understand what is important to the individual(s), involving their families, wherever possible, and ensuring decisions are accurately recorded.- Work in unison with families and peoples circle of support.- Develop and maintain strong partnerships with families, carers, advocates, social workers, healthcare professionals and other stakeholders, recognising the vital role they play in achieving positive outcomes and ensuring a coordinated approach to support.- Lead and manage the team to support personalised rota planning (inclusive of day, night and overnight activity) ensuring shifts are proactively designed to maximise opportunities for people in response to their needs, interests and goals.- Manage overall key work with individual(s) developing their support plan through the referral, assessment and review stages of person-centred planning. Understanding their lifestyle choices, circles of support, what is important to and for them, and supporting them to have more choice and control in their life.- Ensure families and relevant professionals are meaningfully involved in assessments, reviews, care planning and decision-making processes, recognising families as key partners in supporting individuals to achieve their aspirations and goals.- Ensure that all the key quality indicators and safety measures are met, audits are carried out as required, resources are managed efficiently, and concerns are followed up swiftly.- Ensure high quality standards and compliance with all CQC regulations, organisation policies and specific agreed ways of working in the service, including Right Support, Right Care, Right Culture guidance.About youTo be a Team Manager, the following are essential:- Experience of supporting people with a learning disability.- Track record of enabling choice and control to be a reality for people with learning disabilities.- Experience of leading teams to embed person centred working.- Extensive experience of working collaboratively with families, carers and multidisciplinary professionals to achieve positive outcomes for people supported.- Demonstrable ability to build and maintain positive relationships with families, recognising them as experts in the lives of their loved ones and key partners in care and support.- Experience of working alongside health and social care professionals, including social workers, nurses, psychologists, occupational therapists and commissioners, to deliver coordinated, person-centred support.- Understand the challenges that are likely to be faced by many people with disabilities.About the OrganisationWe have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.Do you want to be a Team Manager at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button.All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.Team, Manager, House, Leader, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, Vulnerable People, Not for Profit, NFP, Ealing.TPBN1_UKTJ

Senior Leasehold Property Manager An excellent opportunity for an experienced Senior Leasehold Property Manager to lead a customer-focused leasehold resolution team, support complex case management and help deliver a high-quality service across a diverse housing portfolio. If you’ve also worked in the following roles, we’d also like to hear from you: Leasehold Property Manager, Leasehold Manager, Senior Property Manager, Property Manager, Leasehold Services Manager, Leasehold Team Leader, Housing Manager, Block Property Manager, Leasehold Resolution Manager SALARY: £39,400 to £41,474 pro rata + Benefits LOCATION: Hybrid working from home with 2 Days per Week from the Office in Ealing (W5) JOB TYPE: 6 Month, Full-Time, Fixed-Term Contract WORKING HOURS: 35 Hours per Week, Monday to Friday JOB OVERVIEW We have a fantastic opportunity for a Senior Leasehold Property Manager to lead, manage and motivate a team of leasehold professionals delivering a customer-centred resolution service. Working as the Senior Leasehold Property Manager, you will ensure compliance with leasehold legislation, fire safety regulations, governance requirements and lease obligations, while acting as a senior escalation point for complex, sensitive and high-risk leasehold matters. As the Senior Leasehold Property Manager, you will support service improvement through performance data, customer feedback and complaint trends, helping to improve response times, resolution outcomes, customer satisfaction and overall service delivery. DUTIES Your duties as the Senior Leasehold Property Manager include: • Lead and Manage the Team: Develop, support and manage leasehold professionals, setting clear objectives and promoting accountability, collaboration and continuous improvement, • Oversee Leasehold Resolution Services: Ensure effective delivery of a high-quality, customer-focused resolution service across a diverse leasehold portfolio, • Manage Complex Cases: Oversee leaseholder enquiries, complaints, disputes and escalated matters, ensuring compliance with statutory requirements, policies and lease obligations, • Provide Senior Escalation Support: Act as the senior point of contact for complex, sensitive and high-risk leasehold issues, • Monitor Service Performance: Review service standards, response times, resolution outcomes, customer satisfaction and complaint reduction activity, • Analyse Data and Feedback: Use performance data, customer feedback, complaint trends and operational risks to identify service improvements, • Build Stakeholder Relationships: Work with internal teams, managing agents, legal representatives, contractors, local authorities and external partners, • Represent the Organisation: Attend stakeholder meetings, resident forums, tribunals, hearings and external proceedings where required, • Maintain Records and Compliance: Ensure accurate records, robust case management and compliance with governance, regulatory and audit requirements CANDIDATE REQUIREMENTS ESSENTIAL • Strong experience leading and managing a team, • Experience delivering front-line customer-facing services, • Excellent knowledge of current housing and leasehold legislation, • TPI qualification, relevant property or housing professional membership, or relevant experience, • Good working knowledge of Microsoft Office, Outlook, Word, Excel and CRM systems, • Excellent written and verbal communication skills, including the ability to present in high-pressure environments, • Ability to manage complex customer issues, legal cases, building safety matters and service charge challenges, • Strong stakeholder management, problem-solving and continuous improvement skills DESIRABLE • Relevant technical or building safety qualification, or willingness to undertake one in line with changing legislation, • Experience adopting a continuous improvement approach and adapting to change, • Full UK driving licence BENEFITS • 25 days’ holiday plus Bank Holidays • Up to 8% contributory pension • Flexible benefits • Salary exchange benefits • Rewards and discounts • Annual allowance of up to £300 to use towards health and lifestyle benefits for you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14963 Full-Time, Fixed-Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

Turn Group and Event bookings into unforgettable stays. At Hotel Indigo K West Shepherds Bush , we dont just welcome guests, we bring the neighbourhood to life through tailored service, creativity, and attention to detail. As our Groups and Events Manager , youll be the engine behind group stays, working closely with clients and our internal teams to ensure seamless experiences from the first enquiry to check-out. If you're organised and love working in a dynamic hospitality setting, this could be your next step. Whats Our Story? Hotel Indigo reflects the character of its local surroundings, and here in Shepherds Bush, that means bold style, cultural flair, and individuality. Our team is at the heart of connecting with our neighbourhood and delivering standout guest experiences, and your role will be essential in bringing those big-picture moments to life. Heres what you can look forward to as our Groups and Events Manager : Annual salary: £36,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Access to Health Care cash plan Interest-free season ticket loan Employee Assistance Programme 24/7 online GP, mental health support, and wellbeing World-class development programmes, apprenticeships, and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neig hbourhood Lead group and event bookings end-to-end, from initial enquiry through to post-event follow-up, ensuring timely responses and meticulous attention to detail across rooming lists, contracts, billing, and special requests using Opera Cloud and relevant systems in line with brand standards. Proactively manage groups and events to optimise revenue and guest experience , balancing inventory, monitoring cut-off dates, tracking pick-up and deposits, and identifying upselling opportunities, while ensuring billing accuracy and close collaboration with clients, operations, and the cluster team. Serve as the primary point of contact for group and event clients , building strong relationships while collaborating closely with both internal and external stakeholdersincluding Front of House, Food & Drink teams, Cluster Sales, clients, and gueststo deliver seamless, personalised, and experience-driven events. Own the full billing lifecycle , from deposits and forecasting through to final invoicing, maintaining accurate records, managing amendments and cancellations, and applying terms and fees with clarity and consistency. Work as a team player, contributing to weekly Operations and Groups meetings, preparing detailed Groups and Events summary sheets and ensuring all departments are fully aligned and ready to deliver a smooth and memorable guest journey. Whats Your Story? You're organised, commercially aware, and thrive in a fast-paced team environment. Youll shine in this Groups and Events Manager role if you have: Previous experience in events , group and event coordination, or reservations within a hotel or hospitality environment, with a passion for delivering personalised, memorable guest experiences. Brand awareness is a plus , particularly within luxury and lifestyle segments, with familiarity of the Hotel Indigo brand within the IHG portfolio considered advantageous. Excellent communication and interpersonal skills , with a natural ability to build relationships and create meaningful connections with guests and colleagues alike. Technically confident , with experience using Opera Cloud or similar event and reservations systems, and the ability to quickly adapt to new platforms. Highly organised with exceptional attention to detail , ensuring accuracy and consistency across all aspects of work. Thrives in a fast-paced, dynamic environment, balancing multiple priorities with a calm, proactive, and solution-oriented mindset. Flexible and adaptable , with a willingness to support operational needs, including occasional evenings, weekends, and bank holidays in line with event requirements. If youre ready to help us deliver exceptional group stays with creativity and care, wed love to hear your story. Join us as our Groups and Events Manager at Hotel Indigo K West Shepherds Bush , and help make every stay part of something bigger. All applicants must have existing rights to work in the UK status. TPBN1_UKCT

Senior HR Advisor A great opportunity for an experienced Senior HR Advisor with strong people policy knowledge, employment law awareness and the ability to coach teams and support manager self-service. If you’ve also worked in the following roles, we’d also like to hear from you: HR Advisor, People Advisor, People Services Advisor, Human Resources Advisor, Human Resources Specialist, HR Specialist, People Services Specialist This role is known internally as a People Support Services & Advice Specialist SALARY: £44,324 to £46,500 per annum + Benefits LOCATION: Hybrid working partly from the office in Ealing (W5) and the remaining time from home JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW The organisation has an excellent opportunity for an experienced Senior HR Advisor to help strengthen a People Support function and support the delivery of consistent, high-quality advice to managers. Working across a high-volume, service-led People / HR environment, you will act as an escalation point for more complex people queries outside formal ER case management. You will support the development of practical guidance, templates, SOPs, decision trees and knowledge resources that help colleagues provide confident, consistent and risk-aware advice. As the Senior HR Advisor, you will also coach and upskill the People Support team, support quality assurance activity and use query trends, service data and insight to identify risks, capability gaps and opportunities for improvement. This is a key role in helping the function move towards a more advisory, insight-led service, improving the manager experience and supporting increased first and second-line resolution. DUTIES Your duties as the Senior HR Advisor will include: • Provide advice and guidance: Act as an escalation point for complex people queries, giving practical, consistent and risk-aware advice outside formal ER case management, • Strengthen team capability: Coach and support People Support colleagues to interpret policies, apply judgement and handle more nuanced HR queries confidently, • Develop guidance and tools: Create and maintain SOPs, templates, scripts, knowledge articles, decision trees and process guides that translate policy into clear, practical guidance, • Improve service quality: Support quality standards, case sampling, peer review and call audit activity to improve consistency, accuracy and compliance, • Use data and insight: Review queries, escalations and service performance information to identify risks, capability gaps and opportunities for improvement, • Support self-service and digital adoption: Develop manager self-service tools and promote the use of digital platforms, including ServiceNow, intranet resources and AI tools such as Copilot, • Work with stakeholders: Collaborate with Business Partners, People Services and systems colleagues to align policy interpretation, escalation routes and advice approaches, • Support governance and compliance: Ensure advice, guidance and documentation align with organisational policy, employment legislation, audit requirements and best practice CANDIDATE REQUIREMENTS ESSENTIAL • Educated to GCSE level or equivalent in Maths and English, Grades A* to C, • CIPD Level 5 or equivalent experience, • Strong working knowledge of People / HR policies and procedures, with the ability to apply these in practice, • Good understanding of employment legislation and risk in applying policy within non-complex ER matters, • Experience of providing advice and guidance to managers on people queries, • Ability to interpret policy and translate it into clear, practical guidance for non-specialists, • Experience of using and maintaining guidance materials, such as scripts, SOPs, knowledge articles and decision trees, • Experience of coaching, training or upskilling colleagues to build capability, • Strong communication skills, with the ability to simplify complex information for different audiences, • Ability to review query trends or data to identify risks and improvement opportunities, • Experience of digital and self-service tools, such as knowledge bases, ServiceNow or AI tools such as Copilot, • Strong stakeholder management skills, with the ability to work across People Support, Advisers and Systems teams DESIRABLE • CIPD Level 7 or working towards, • Experience of working in a high-volume, service-led People / HR environment, • Experience of quality assurance, audit or service improvement within a People / HR function BENEFITS • 25 days’ holiday plus Bank Holidays • Up to 8% contributory pension • Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family This role requires a DBS Check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. NO AGENCIES PLEASE APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14877 This job is being advertised by AWD online on behalf of a2dominion Group Ltd Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Kitchen Assistant A friendly and practical Kitchen Assistant is required to support food preparation, meal service, kitchen cleaning, stock rotation and safe catering operations within a welcoming resident-focused environment. If you’ve also worked in the following roles, we’d also like to hear from you: Catering Assistant, Kitchen Porter, Food Service Assistant, General Catering Assistant, Catering Team Member, Kitchen Team Member, Food Preparation Assistant, Hospitality Assistant, Dining Room Assistant, Kitchen Operative SALARY: £13.45 per Hour + Benefits LOCATION: Stanwell, Surrey (TW19) JOB TYPE: Part-Time, Permanent WORKING HOURS: 8 Hours, Saturday and Sunday, 10:00-14:00 JOB OVERVIEW A great opportunity has arisen for a Kitchen Assistant to join a friendly, hard-working catering team. Working as the Kitchen Assistant, you will help deliver high quality meals in a clean, safe and welcoming kitchen environment for residents. As the Kitchen Assistant, you will support food preparation, meal service, kitchen cleaning, dining room cleaning, stock rotation, deliveries and general kitchen duties, while following health and safety food regulations. Previous kitchen experience would be desirable, but it is not essential, as full training will be provided. The role would suit someone reliable, caring and able to work well in a fast-paced environment. DUTIES Your duties as the Kitchen Assistant will include: • Maintaining health and safety food regulations, • Preparing and serving food and cleaning the kitchen, • Setting up the service area for breakfast, lunch and evening meals, • Cleaning the dining room, kitchen, storerooms and outside storage area, • Checking in goods for quality control and packing goods away on delivery, • Assisting the chef with the daily running of the service, • Supporting the Chef Manager with deliveries, stock rotation and removing any out-of-date items, • Communicating when products are running low CANDIDATE REQUIREMENTS ESSENTIAL • Ability to follow instructions from the Chef Manager and Catering Manager, • Ability to work in a fast-paced environment, • Comfortable engaging with elderly and vulnerable customers and their families in a caring and respectful way, • Confident using computers for online training and basic systems, • A positive attitude, willingness to learn and commitment to working well as part of a team DESIRABLE • Previous experience working in a kitchen environment BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service, • Up to 8% contributory pension, • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires an Enhanced DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14908 Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Stanwell, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ

Housing Support Officer / Scheme Manager An excellent opportunity for an organised, compassionate Housing Support Officer / Scheme Manager to support older and vulnerable residents, ensuring safe, welcoming housing schemes and effective day-to-day resident support. If you’ve also worked in the following roles, we’d also like to hear from you: Sheltered Housing Housing Support Officer / Scheme Manager, Retirement Living Housing Support Officer / Scheme Manager, Supported Housing Officer, Housing Officer, Housing Manager, Supported Living Housing Support Officer / Scheme Manager, Supported Living Officer SALARY: £29,983 per annum + Benefits LOCATION: Stanwell, Middlesex (TW19) with travel across Staines, Surrey and Bromley also required (mileage paid) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday PLEASE NOTE: A full Driving Licence and access to your own vehicle is essential JOB OVERVIEW The organisation has a fantastic new opportunity for a Housing Support Officer / Scheme Manager with strong customer service skills, good record-keeping standards and an understanding of the needs of older or vulnerable people. Working within a housing and support environment, you will help residents live independently while ensuring the scheme remains safe, organised and welcoming. This is a varied, hands-on role covering resident support, health and safety checks, tenancy processes, safeguarding, contractor liaison, partnership working and day-to-day scheme management. As the Housing Support Officer / Scheme Manager, you will act as a trusted point of contact for residents, families, professionals and external agencies, supporting positive outcomes with a calm, practical and person-centred approach. DUTIES Your duties as the Housing Support Officer / Scheme Manager will include: • Health and Safety: Carry out health, safety and fire checks, maintaining accurate, clear and auditable records, • Resident Support: Provide person-centred support using tools such as initial assessments, ILPs, risk assessments and logbooks, • Viewings and Sign-Ups: Support viewings, assessments, tenancy sign-ups and induction meetings, ensuring residents understand their tenancy, rights, responsibilities and facilities, • Move-Outs and Voids: Manage tenancy terminations and liaise with lettings teams, contractors and other colleagues to minimise voids and maintain standards, • Safeguarding: Identify safeguarding concerns and take swift, appropriate action in line with policies, procedures and legislation, • Community Engagement: Support resident engagement, consultation, social activities and wellbeing initiatives, • Anti-Social Behaviour: Manage ASB issues fairly and professionally, providing clear guidance and support to residents, • DBS Compliance: Maintain accurate DBS compliance records for contractors, volunteers, ancillary workers and visitors entering the scheme, • Partnership Working: Liaise with care providers, GPs, hospitals, social services, local authorities, families and voluntary agencies, • Welfare Support: Help residents access Housing Benefit and other welfare benefits, supporting regular rent payment and helping to reduce arrears, • Scheme Contact: Act as the first point of contact for residents, families, professionals and visitors CANDIDATE REQUIREMENTS Essential • Experience in a customer-facing role, • Understanding of the needs of older or vulnerable people, • Background in housing, care or support, • Confidence with basic health and safety requirements, • Ability to keep accurate, confidential and appropriate records, • Calm, organised and resilient approach, with the ability to work independently, • Strong communication skills, including the ability to have clear and sensitive conversations, • Ability to identify when someone may need help and take appropriate action, • Full UK driving licence and access to a car Desirable • Level 3 qualification in Housing or Supported Housing, • Supervisory or management training, • Health and safety knowledge, • Knowledge of welfare benefits such as Housing Benefit or Universal Credit BENEFITS • 25 days’ holiday, plus Bank Holidays, increasing up to 28 days with 3 years of service • Up to 8% contributory pension • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family This role requires an Enhanced DBS Check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. NO AGENCIES PLEASE APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14887 This job is being advertised by AWD online on behalf of a2dominion Group Ltd Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Stanwell, Middlesex. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk

Our new luxury lifestyle concept, Il Gattopardo, is looking for a Floor Manager to join our team. Company overview: Il Gattopardo, London Launched September 2023 in Mayfair we are looking for a Floor Manager to join our team.We will be working with the finest ingredients from across the country and in a vibrant kitchen, full of talent. Its an exciting opportunity for someone ready to take on a new challenge with an experienced global team. Start a journey that can take you from the centreof Mayfair, to locations all over the globe, across multiple brands in our extended family with progression and perks to match. Join the Famiglia At the heart of the Il Gattopardo experience is our people. We want individuals who can build close relationships with guests and embrace everyone with open arms. At Il Gattopardo our people are key to the success of our business and creating a culture of warmth, passion and generosity. We are offering: In addition to the usual benefits, we also offer: Competitive salary Work-Life balance (we care about you) Staff meal prepared with care Provided uniform Employee assistance program and benefit platform Extra paid day off on your Birthday £500 Refer a friend bonus Growth and Development Opportunities within a successful hospitality group A people centric, talent oriented, professional and respectful working culture Position Overview: As the Floor Manager, you will lead by example to ensure exceptional service delivery, both individually and as part of a cohesive team. Your focus will be on maintaining seamless operations while adhering strictly to restaurant policies and procedures. Being at the forefront of guest interactions, you'll develop a deep understanding of their preferences, enabling you to personalize their experience and surpass their expectations. Key Criteria: Experience in a customer-facing, fast placed environment Inspire the team to do their best every day at work and show your passion for your field Be open to feedback from leadership and create a culture of two-way constructive feedback and communication with the team Create a culture of fair growth and development for team members with a view to move them across the brand Establish a good rapport and working relationship with all staff and all other departments Proof of eligibility to work in the United Kingdom; Availability to work full-time and be flexible. We would love to hear from you if you feel like we could be a great fit for each other. TPBN1_UKCT

Business Development Manager An excellent opportunity for an experienced Business Development Manager with business planning, service development, financial modelling and stakeholder engagement experience. If you’ve also worked in the following roles, we’d also like to hear from you: Service Development Manager, Commercial Manager, Strategic Project Manager, Business Manager SALARY: £56,000 to £62,053 per annum + Benefits LOCATION: Hybrid working partly from the office in Ealing (W5), from home and in the field JOB TYPE: 6 Month Fixed Term, Full-Time Contract WORKING HOURS: 35 Hours per Week - Monday to Friday JOB OVERVIEW The organisation has a fantastic new opportunity for a Business Development Manager to play a key role in shaping the future delivery of Supported Services. Working on a 6-month fixed term contract, the Business Development Manager will lead the development of strategic business cases to improve financial sustainability and support the expansion of housing support services. As the Business Development Manager, you will identify sustainable growth opportunities, explore external funding routes and produce evidence-based recommendations that support senior decision-making. This is a varied role where you will analyse performance data, customer needs, market gaps and financial information, while working collaboratively with internal teams and external partners to co-design practical, sustainable solutions. DUTIES Your duties as the Business Development Manager will include: • Develop Business Cases: Prepare comprehensive business cases for improving financial viability and expanding housing support services, including scope, financial modelling, risks, benefits and delivery options analysis, • Analyse Data and Insight: Review service performance, financial performance, customer needs and market gaps to inform strategic recommendations, • Identify Funding Opportunities: Research, identify and assess a pipeline of external funding opportunities, including local authorities, health partners, suppliers, grants and government programmes, • Produce Reports and Recommendations: Create clear, evidence-based reports and recommendations for senior leaders, executive teams and board-level decision-making, • Conduct Market Research: Carry out benchmarking, horizon scanning and research to identify sector trends, best practice and opportunities for service improvement, • Build Stakeholder Relationships: Develop strong internal and external relationships to support co-designed proposals and practical service development, • Facilitate Workshops: Lead workshops and engagement sessions to test ideas, shape proposals and turn innovative thinking into deliverable solutions, • Deliver Key Outputs: Produce business case documentation, funding strategy and an implementation roadmap within agreed programme timeframes, • Maintain Data Quality: Ensure the data used within analysis and modelling is accurate, robust and compliant with governance standards, • Support Continuous Improvement: Identify opportunities for innovation and improvement in service design, delivery and long-term sustainability CANDIDATE REQUIREMENTS ESSENTIAL • Experience in business planning, service development or project delivery, • Knowledge of the housing, supported housing or social care sector, • Strong analytical and problem-solving skills, • Ability to interpret data and produce clear, practical insights, • Experience of financial modelling and business case development, • Excellent stakeholder engagement, communication and influencing skills, • Highly organised, with the ability to manage competing priorities and deadlines, • Educated to GCSE level or equivalent in Maths and English, Grades A* to C, • Degree or relevant professional qualification DESIRABLE • Understanding of funding landscapes and commissioning processes, • Project management capability BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service, • Up to 8% contributory pension, • Flexible working, • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check NO AGENCIES PLEASE APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C14904 Full-Time, Fixed Term Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ

Are you ready to take your career to the next level? Step into the world of luxury and innovation with Il Gattopardo, our exciting new lifestyle concept! Were on the lookout for a passionate and dynamic Bar Supervisor to join our team and play a key role in delivering exceptional experiences to our guests. If youre ready to be part of something extraordinary, wed love to hear from you! This could be the perfect step for your career. Company overview: Launched in September 2023 in the heart of Mayfair, Il Gattopardo fuses Italys rich heritage with the London way of life. We are looking for a Bar Supervisor to join our team, someone ready to take on an exciting new challenge alongside an experienced global team. At Il Gattopardo, we work with the finest ingredients and embrace vibrant hospitality, creating unforgettable experiences for our guests. Join the Famiglia At the heart of the Il Gattopardo experience is people. Were looking for individuals who can build genuine relationships with guests and embody our warm, welcoming spirit. Il Gattopardo is more than a workplace; its a place where everyone has a voice, where youll be seen, heard, and supporteda true home to thrive. A Place to Grow Whether youre just starting your career or looking to elevate your skills in hospitality, Il Gattopardo will nurture your aspirations and provide the tools to help you reach your full potential. Together, well forge your career path and give you the confidence to grow. A Place for You We open our doors to passionate professionals who share our love for modern Italian dining, delivering exceptional service and creating memorable moments for every guest. Start a journey that can take you from the centre of Mayfair to locations all over the globe, including our Dubais DIFC, as well as across multiple brands in our extended family, offering progression, growth, and perks to match. Life is for the tasting. Make it La Dolce Vita with Il Gattopardo. We are offering: In addition to the usual benefits, we also offer: Work-Life Balance: We genuinely care about your well-being and strive to ensure you thrive both personally and professionally. Staff Meals: Enjoy meals prepared with care by our talented chefs during your shift. Professional Uniform Provided: Feel and look the part with a uniform we supply for you or management annual tailored suit allowance. Celebrate Your Birthday: Take an extra paid day off to make your special day even better. £500 Refer a Friend Bonus: Share the opportunity and earn a generous bonus when your recommendation joins our team. Position Overview: As the Bar Supervisor at Il Gattopardo, you will support the Bar Manager in leading the team, ensuring smooth daily operations, and maintaining high standards of guest service. You will act as the link between management and the bar team, assisting with training, quality control, and creating memorable experiences through exceptional beverage service. Key Criteria: To succeed in this role, you will: Support and guide the bar team on shift, ensuring consistency and quality. Demonstrate strong passion for hospitality and motivate others with your energy. Be open to feedback from leadership and encourage open, two-way communication. Help foster a culture of growth and development within the team. Be knowledgeable about current beverage trends, with an interest in innovation. Have eligibility to work in the UK and availability for full-time, flexible hours. If this sounds like the perfect opportunity for you, wed love to get to know you better. Join us at Il Gattopardo and help shape the future of luxury hospitality, apply today and lets see how we can create something extraordinary together! TPBN1_UKCT

Food and Beverage Supervisor The CURA Kensington, a Tribute Portfolio Hotel by Marriott. Salary - £30,000 + Service charge + Excellent Benefits About the Hotel CURA Kensington has proudly completed its transformation into a bold Marriott Lifestyle Hotel as part of the Tribute Portfolio. With 132 contemporary bedrooms, a brand-new restaurant and bar, and a creative, independent spirit at its core, our hotel is now a vibrant destination for both travellers and locals. This exciting new chapter offers a unique opportunity to be part of a refreshed Food & Beverage experience that embodies the character of Tribute Portfolio and the warmth of Marriott hospitality. The Role: Food and Beverage Supervisor As a , Food and Beverage Supervisor you will lead the daily operations of our Restaurant, Bar, and Breakfast service, ensuring outstanding hospitality across every guest touchpoint. From welcoming guests at breakfast to overseeing vibrant evening bar service, youll set the standard for efficiency, creativity, and exceptional guest experiences. Working closely with the F&B Manager team training, and the day-to-day delivery of exceptional food and beverage experiences, ensuring our dining and bar offerings reflect both the Marriott lifestyle ethos and the spirit of Kensington. As part of a collaborative hotel operation, you will work closely with the Front Office, Housekeeping, Engineering, and Kitchen teams to ensure seamless service throughout the guest journey. You will also support the Front Office operation when required, assisting during busy periods and contributing to a smooth, efficient, and memorable guest experience across the hotel. Your Responsibilities Operations & Service Oversee the smooth running of the restaurant, bar, and breakfast service, ensuring high-quality food and beverage delivery at every service period. Supervise and support the breakfast team, ensuring buffet presentation, consistency, and timely service. Manage reservations, table plans, and guest flow to maximise efficiency and average spend. Ensure timely setup, service, and breakdown of all F&B outlets, including events and promotions (e.g. Champagne Breakfast, Bottomless Brunch, Afternoon Tea, Cocktail Nights). Greet and engage with guests, resolving feedback promptly and professionally. Team Leadership Support the F&B Manager in recruiting, training, and developing the F&B team, including waitstaff, bartenders, and baristas. Lead daily team briefings and provide ongoing coaching to uphold brand standards. Create and manage rotas, ensuring optimal staffing levels in line with business needs. Foster a positive, guest-focused culture, leading by example on the floor. Sales & Promotions Work with the F&B Manager to plan and deliver creative promotions and themed events. Upsell food and beverage offerings to enhance guest spend and experience. Monitor sales performance, analyse data, and suggest improvements to boost profitability. Stock & Finance Assist the F&B Manager with ordering, inventory, and stock control for both restaurant and bar. Monitor costs, portion sizes, and wastage to protect profitability. Support menu costing, pricing, and guest satisfaction initiatives. Compliance & Safety Ensure compliance with all food hygiene, health & safety, fire safety, and licensing laws. Conduct regular safety and hygiene audits, following up with corrective actions. Maintain cleanliness, organisation, and presentation standards in all F&B areas. About You Proven experience in a supervisory role within a restaurant, bar, or hotel F&B setting. Strong leadership, communication, and organisational skills. Passionate about creating memorable guest experiences and inspiring a team. Hands-on, proactive, and adaptable to a dynamic hotel environment. Knowledge of stock control, licensing laws, and food hygiene standards. Pre-opening or rebranding experience is a plus. What We Offer Competitive salary Global Marriott employee discounts on rooms, dining, and experiences Free meals on duty and uniform provided Guest experience stay to immerse you in the brand Career development pathways with Marriott International A collaborative and inclusive team culture Pension scheme, recognition programmes, and wellbeing initiatives Regular team social and engagement events Be the Energy Behind the Experience. This is more than a role its a chance to shape the dining and bar culture during an exciting transformation. If youre ready to lead with creativity, passion, and style, wed love to hear from you TPBN1_UKCT

Cook An excellent opportunity for a Cook with previous catering and hands-on food preparation experience to prepare high-quality meals for residents and guests within a friendly restaurant service. This role is officially known within the organisation as a Weekend Chef If you’ve also worked in the following roles, we’d also like to hear from you: Weekend Cook, Weekend Chef, Chef, Assistant Cook, Catering Assistant, Kitchen Assistant, Care Home Cook, Cook / Chef, Catering Cook, Food Preparation Assistant SALARY: £14 per Hour + Benefits LOCATION: Stanwell, Surrey (TW19) JOB TYPE: Part-Time, Permanent WORKING HOURS: 10 Hours per Week, Saturday and Sunday, 8:30am – 1:30pm JOB OVERVIEW We have a fantastic new job opportunity for a Cook to join a friendly and hard-working catering team, preparing and cooking meals for a busy resident restaurant service. As a Cook you will prepare high-quality meals for residents and guests, taking responsibility for specific dietary and cultural needs in line with resident food profiles. The Cook will also complete basic catering administration, record meals sold, share resident feedback with the Chef Manager and help maintain excellent standards of hygiene, health and safety and customer service. DUTIES Your duties as the Cook include: • Meal Preparation: Prepare and cook meals for a busy resident restaurant service, • Resident Catering: Provide high-quality meals for residents and guests, taking account of dietary and cultural requirements, • Food Profiles: Follow resident food profiles to support individual needs and preferences, • Catering Administration: Complete documentation, record meals sold and report resident feedback to the Chef Manager, • Health and Safety: Ensure compliance with hygiene, food safety and health and safety legislation and guidelines, including the Registered Homes Act 1984, • Service Standards: Work with colleagues to maintain the standards set by the Catering Manager, • Time Management: Take responsibility for planning and managing your own time during service, • Customer Engagement: Communicate positively with elderly and vulnerable residents, customers and their families CANDIDATE REQUIREMENTS ESSENTIAL • Previous catering and hands-on food preparation experience, • Ability to commute to Stanwell (TW19), • Ability to engage professionally and compassionately with elderly and vulnerable customers and their families, • Excellent verbal and written communication skills, • Comfortable completing online training, with support provided where needed, • Willingness to attend initial face-to-face training sessions on a weekday, where required DESIRABLE • Catering or cooking qualification, • Experience working in a care and support environment, • Cooking experience for large volumes of people BENEFITS • 25 days’ holiday pro rata plus Bank Holidays, • Up to 8% contributory pension, • Generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires an Enhanced DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14907 Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Stanwell, Surrey. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD-IN-SPJ

Governance Manager An excellent opportunity for an experienced governance professional to support robust corporate governance, compliance, Board and Committee processes within a highly regulated environment. If you’ve also worked in the following roles, we’d also like to hear from you: Corporate Governance Manager, Governance and Compliance Manager, Company Secretarial Manager, Board Governance Manager, Governance Lead, Corporate Governance Lead, Risk and Compliance Manager, Compliance Manager, Governance Officer, Company Secretarial Officer SALARY: £58,714 to £61,500 per annum + Benefits LOCATION: Hybrid working from home with limited office attendance required in Ealing (W5) JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW The organisation is looking for a Governance Manager to join its Governance and Compliance team. As the Governance Manager you will be working closely with the Head of Governance and Compliance, you will help ensure effective governance structures, frameworks and processes are embedded across the organisation. This is a great opportunity for someone who can provide expert governance advice, influence senior stakeholders and support transparent, accountable decision-making. Working as the Governance Manager, you will work with Board and Committee Chairs, senior leaders, colleagues and Joint Venture partners, helping to maintain high governance standards, manage governance risk and support continuous improvement. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Governance Manager will include: • Governance Frameworks: Lead the development, implementation and monitoring of governance frameworks, policies and procedures in line with regulatory requirements, best practice and organisational values, • Board And Committee Support: Manage Board and Committee meeting cycles, including agenda planning, paper coordination, minute-taking, action tracking and ensuring decisions are accurately recorded and followed through, • Governance Advice: Provide expert advice and support to Board Committees, Chairs, senior leaders, colleagues and Joint Venture partners, • Risk And Compliance: Identify and support the management of governance risks, ensuring compliance with relevant legal, regulatory and ethical standards, • Company Secretarial Activity: Maintain statutory company registers, manage Companies House filings and support wider company secretarial and corporate governance matters, • Governance Reviews: Support annual Board and Committee effectiveness reviews, ensuring governance arrangements remain effective and Terms of Reference are maintained, • Document Management: Manage the signing and sealing of documents across the Group, liaising with authorised signatories and internal stakeholders, • Reporting: Produce accurate governance, compliance and risk reports for senior leadership and the Board, • Continuous Improvement: Work with senior stakeholders to improve governance systems, processes and practices in line with feedback and evolving best practice, • Annual Governance Activity: Support the approval process for annual reports and financial statements, as well as the annual AGM programme CANDIDATE REQUIREMENTS ESSENTIAL • Proven experience working in governance within a highly regulated environment or company, • Proven experience in governance, corporate governance, risk management or compliance within a large or complex organisation, • Strong experience supporting Boards and Committees, including meeting management, preparing papers, governance advice and high-quality minute-taking, • Strong understanding of governance frameworks, regulatory requirements and compliance standards, • Experience managing statutory registers, Companies House filings and wider company secretarial activities, • Excellent interpersonal and communication skills, with the ability to engage confidently with stakeholders at all levels, • Strong attention to detail, particularly when working with governance documentation, reports, records and minutes, • Ability to manage multiple priorities, anticipate challenges and deliver accurate work to deadlines, • Strong commitment to ethical standards, transparency and accountability DESIRABLE • Professional qualification in Governance, such as ICSA / CGI, or a similar relevant qualification, • Knowledge of housing regulation, housing law and governance requirements within the housing sector BENEFITS • 25 days’ holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service • Up to 8% contributory pension • Flexible working • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. This role requires a DBS Check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14934 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Reruitment Services provided by AWD online. AWD-IN-SPJ