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Senior Housing Officer (known as Neighbourhood Services Manager)Location: BoltonSalary: £34,795 rising to to £36,626 (At 2 years, subject to satisfactory performance)As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods.What youll be doingHandling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework.Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment.Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business.Undertake the full rent account management process focusing on balancing the needs of the customer with those of the business. Coaching customers to identify solutions to paying their rent, supporting budgeting, setting up realistic payment plans and taking court action as a last resort.Ensure an effective response to anti-social behaviour and other tenancy breaches in accordance with Great Places policies and the Service Delivery Framework, by undertaking timely fact finding investigations and appropriate action to ensure the protection of Great Places customers and the wider community.Ensure safeguarding concerns are dealt with promptly and appropriate action is taken in line with legal requirements and guidelines.Be present in our neighbourhoods, undertaking regular estate and scheme inspections and monitoring of neighbourhood service contracts, addressing property and estate management issues and taking steps to address any contract under performance.Working collaboratively with other agencies/partners to deliver interventions where necessary for the benefit of our customers.What youll needCommitmentto continued professional development .Experience of working in the housing sector or in a similar role is desirable.An understanding of estate and tenancy management and experience of delivering a range of tenancy management related services is desirable.Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service tailored to an individuals needs.Excellent written and verbal communication skills.Ability to organise, time-manage and prioritise work load in a hybrid environment.Proven relationship builder with experience of effective collaborative working with external agencies and partners.Ability to coach customers to empower them to problem solve and become more independent.Adaptable to use a range of Customer relationship management software systems.Proficient in the use of the full range of Microsoft Office applications.Hold a full UK driving license and have access to a vehicle for use at work.Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS checkWhat we need from youAbility to complete tasks in an accurate and timely manner when working towards a deadline.Able to lone work safely and effectively, able to deliver high quality services predominantly in field-based settings.Commitment to coaching and relationship management demonstrating people skills with an ability to work effectively with stakeholders.Have resilience and emotional intelligence to be able to cope with and manage difficult and challenging situations, whilst showing understanding and empathy.Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required.A commitment to attend face to face training sessions as well as virtual sessions and e-learning. This is vital and of equal importance as the day to day aspects of your role.A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing.A passion to advocate on behalf of people and communities.A commitment to work in partnership with others for the benefit of Great Places.A commitment to continuous learning and improvement.Ability to work flexibly as and when needed.To be professional and work with integrity, inclusivity and respect for diversity.What we give you in return for your hard work and commitmentPension DC Scheme (up to 10% contribution from both colleague and Great Places)WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family membersThe Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much moreAnnual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank HolidaysReward & Recognition You Count Rewards are individual rewards for going above & beyondHelp with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates .Wage Stream You can access savings opportunities and early access to wagesAt Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.Closing date: 22 nd July 2026Shortlist date: 23 rd July 2026Interview date: TBCTPBN1_UKTJ

Job Title: Portals Administrator Location: Remote with occasional visits within the LRG Region Brand: LRG About Us: LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company. Job Summary and key responsibilities Key Responsibilities: Portals Management Set up new branches and new users for acquisitions / internal branch & portfolio changes (incl. manual moving of records between branches where required) Facilitate portal invites for acquisitions Set up / remove new starters / leavers on relevant portals Manage password security Maintain training manuals / videos Manage portal enhancement releases to branches and portal users Manage, prepare and releases to business on adhoc basis Notify teams to ensure key documentation / letters prompt or mention portals where necessary Assist in updating, uploading and maintaining new documents, current content, disclaimers etc. on portals Manage, monitor and update P&I Platform is always up to date adding new links and pages as necessary Manage, monitor and update Wiki guidance documents Monitor queries for future enhancement / development Assist in the planning of portal development / projects Constantly review how we can increase portal usage, internally and externally Carry out testing on portal enhancements Monitor and report of portal usage Carry out portal housekeeping as required Ensure portals have up to date branch information at all times Prompt and ensure exposure of portal at all opportunities Daily management of Portal Admin inbox, to include actions, audits and record keeping Manage general user queries generated from the helpdesk Provide reporting from helpdesk tickets logged in order identify training needs or portal development Manage and monitor portal reporting to Directors Portals LRG Portal (Landlord & Tenant) P&I Sharepoint Platform Inventory Hive Depositary Fixflo Inventory Base Additional Platforms where required General Highlight any procedural or policy updates, amendments, queries or discrepancies Implementation, testing, training and monitoring of new company procedures or policies as directed Display and follow good company practices and policies at all times. Complete Training Logs and Staff Induction programs for all training carried out. Assist in establishing a process and procedure for new fields/projects Learning new systems, databases, processes and procedures to confidentially and efficiently deliver these to the business What are we looking for: Lettings or Property Management experience Commercial awareness with excellent stakeholder and negotiation skills Good IT Skills Good creative writing skills Good knowledge of Word and excel Knowledge of Reapit advantageous but not essential NFOPP Qualifications preferred but not essential A natural communicator, able to build strong relationships, with experience in working with multi-functional teams and delivering to tight time-scales Enthusiastic, proactive and adaptable individual able to deal with a diverse and demanding workload Have high organisation skills and the ability to prioritise tasks Excellent time management Excellent interpersonal and communication skills with great attention to detail Ability to learn new processes and be able to effectively deliver these to the business Ability to manage own time and work remotely Ability to be flexible and adapt to be successful in a changing environment Ability to work under pressure in a busy and complex role What we can offer you: Proven track record for career growth and advancement within the company Market leading training and ongoing professional development Supportive and collaborative team environment Benefits: Competitive Salary Package Quarterly and yearly awards Salary sacrifice pension scheme Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry. LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Hamilton Woods Associates are currently recruiting for a Housing Options Officer to provide comprehensive advice and assistance to people in housing need.The role will require 2-3 days in their offices, with the ability to work 2-3 days from home.Responsibilities of the Housing Options Officer:.Mana

Eden Brown are seeking a highly experienced Housing Income Officer on a 2 month contract situated in Manchester The role as Housing Income Officer will involve full time office work - No hybrid option As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of

Location: East London (Havering, Redbridge, Barking & Dagenham) Contract: Temporary (up to 12 weeks) Pay Rate: £20.Working Pattern: Monday to Friday, 09:00 - 17:00 Location - Stratford, London (Hybrid) About the Role An exciting opportunity has arisen for three experienced housing profes

Rate: £500 per day Contract: Initial 3-month contract Working Pattern: 4 days per week An excellent opportunity has arisen for an experienced Housing Development Officer to support the delivery of housing and regeneration projects for a local authority in Devon.The successful candidate wil

Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more.Ea

Location: Hybrid - Manchester or London.Salary: London - £37,854 - £47,319 per annum, pro rata.National - £34,869 - £43,586 per annum, pro rata.We have TWO exciting new opportunities for Alternative Dispute Officer's to join our Legal Disrepair team based in Manchester or London.Reporting to the

We are proud to be a local landlord and business, connected to our local community.

Location: Long Stratton, Norwich, Norfolk.Positions: 1x Permanent and 1x Fixed Term Contract (12 months).Are you passionate about creating safe, welcoming and well-maintained communities? Were looking for a proactive and people-focused Neighbourhood Officer to join our collaborative HousingTeam.In t

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Vivid's client in the North West is currently looking for an experienced Housing Options Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience.Housing Options Officer - North West - 6 months - £25 - 30 per hour - Start ASAP You

Neighbourhood Housing Officer Location: South East England Contract: 6 months Working Pattern: Hybrid From tenancy visits and estate inspections to resolving ASB cases and supporting vulnerable residents, no two days are the same as a Neighbourhood Housing Officer.You might start the morning carry

Eden Brown are seeking a highly experienced Housing Officer on a 2 month contract situated in Manchester The role as Housing Officer will involve full time office work - No hybrid option As a Housing Officer your role will involve: - Providing a frontline service to a portfolio of tenants across

Customer Liaison Officer / Housing Officer.Cornwall - remote working covering a patch in the Cornwall area.DL and vehicle essential and 55p per mile paid.Temp initially 3 months but likely to be extended.My client a housing association, is looking for a Customer Liaison Officer to deliver the Custom

The Housing Officer will oversee property management and tenant relations, ensuring compliance with industry standards while providing excellent service.The employer is a small-sized organisation operating within the technology & telecoms industry.They are committed to delivering innovative solu

Join Our Team as a Contingency Housing Officer in Hoylake! Pay rate : £13.Hours: 4 on, 4 off day and night shifts Are you passionate about helping others and making a difference in your community? We are looking for a motivated and cheerful Contingency Housing Officer to join our dynamic tea

Housing Officer known internally as a Local Housing Manager Location: Chalkhill - HA9 9AF Salary Banding: £41,237 - £43,405 1 x Full Time Permanent Post based on a 37.This role: Due to growth MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing

Manchester, Greater Manchester.Permanent, Full Time - 39 hours per week (agile working arrangements in place).Interview date: 6th August 2026.Interview location:Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS.Our organisation is all about people the people who

Supported Housing Officer – Activities & Events Salary: £34,904 + excellent benefits Location: Goldings House, Hatfield Hybrid working: Mainly office-based at Goldings House with some opportunities to work from home.Contract: Fixed‑term contract (covering a secondment until October 2027) Hours:

Housing Association inStaffordshire for anexperienced.

A fulfilling and exciting opportunity available for a.The Tenancy Sustainment Officer will be based in our offices in.Adullam Homes Housing Association Ltd supports vulnerable individuals and households.

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

The Tenancy Sustainment Officer will provide advice and support to service users, assisting them in managing their tenancy.

Prepare properties for re-occupation or hand back to landlords.

Housing Officer (Dispersal Accommodation)Hampshire £28,000 - £35,000 per annum Full-time | Fixed Term Contract (6 months).We are currently recruiting for a compassionate and proactive Housing Officer to join a fast-paced and rewarding environment supporting vulnerable individuals across Hampshire.

Responsibilities include tenancy sustainment, landlord engagement, and multi-agency collaboration.

Prepare properties for re-occupation or hand back to landlords.

Seeking an experienced Senior Housing Officer to manage a team, ensure excellent customer service, and collaborate with partners.Requires housing management experience, leadership, and budget management skills.

The Compliance Officer will ensure property compliance, manage fire safety checks, and support system improvements.

Recruiting a Housing Officer for a government organisation in Redbridge to help vulnerable residents sustain tenancies, manage anti-social behaviour, and provide support.Requires car use and a driving license.

Housing Officer needed to support and manage service users in the Buckinghamshire area for a housing solutions provider.

Support the delivery of high-quality housing services and contribute to strong communities by assisting with key housing management tasks like rent arrears, allocations, and neighbourhood upkeep.

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