Housing support officer jobs in MordenCreate job alerts

Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping, combining statutory housing duties with proactive outreach and intensive casework. \n You will play a key role in assessing, preventing, and relieving homelessness, delivering a person-centred service in line with the Homelessness Reduction Act 2017, and supporting vulnerable individuals into sustainable accommodation and long-term independence. \n\n • Housing Needs Officer - Rough Sleepers\n, • Public Sector - Local Authority - Croydon Council\n, • Full Time - Monday to Friday, 36 hours per week\n, • Grade 9 - £22.41 per hour PAYE / £29.72 per hour Umbrella\n, • Hybrid Working - 2 to 3 days per week in office, remainder at home\n, • Temporary Role - 3 months with likely extension\n, • IT equipment provided\n, • ASAP Start\nKey Responsibilities\n Casework & Assessments \n\n • Manage a caseload of rough sleepers and single homeless applicants\n, • Conduct detailed housing needs assessments and determine statutory duties\n, • Develop and maintain Personalised Housing Plans (PHPs)\nRough Sleeper Engagement\n\n, • Work alongside outreach teams to identify and verify rough sleepers\n, • Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history)\n, • Build trust through flexible, proactive approaches\nHomelessness Prevention & Relief\n\n, • Take action to prevent homelessness (e.g. mediation, tenancy sustainment)\n, • Source suitable accommodation including:\n \n, • Temporary accommodation\n, • Private rented housing\n, • Supported housing pathways\n \n, • Support clients to move from the streets into settled housing\nMulti-Agency Working\n\n, • Collaborate with partners including:\n \n, • Health services\n, • Probation and criminal justice agencies\n, • Drug and alcohol services\n, • Voluntary sector organisations\n \n, • Coordinate support plans for individuals with complex needs\nTenancy Sustainment & Support\n\n, • Help clients understand and maintain tenancies\n, • Support with benefits, utilities, and budgeting\n, • Liaise with landlords to resolve issues and prevent evictions\nCompliance & Administration\n\n, • Maintain accurate case records on housing systems (including NEC)\n, • Ensure decisions comply with:\n \n, • Housing Act 1996 (as amended)\n, • Homelessness Reduction Act 2017\n \n, • Prepare decision letters, reports, and legal documentation\nSkills & Experience\n Essential: \n\n • Experience within housing options, homelessness, or rough sleeping services\n, • Strong knowledge of housing legislation and statutory duties\n, • Experience supporting vulnerable individuals with complex needs\n, • Working knowledge and experience using the NEC housing system\n, • Excellent communication and case management skills\n\n Desirable: \n\n • Previous experience within a local authority housing team\n, • Understanding of London housing pathways and Rough Sleeper Initiative work\n, • Experience working in multi-agency environments\n\n Key Competencies \n\n • Empathy and resilience when working with vulnerable groups\n, • Strong problem-solving and decision-making abilities\n, • Ability to manage a high caseload under pressure\n, • Effective partnership working and negotiation skills\n\n What's on Offer \n\n • Hybrid working (2-3 days in office)\n, • IT equipment provided\n, • Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing\n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser \n \n \n \n \n \n \n \n \n \n \n

ASB Officer \n\n • Hourly Rate: £22.03 PAYE or £29.49 Umbrella per hour \n, • Location: London SE20 or Morden SM4 (depending on which location is more suitable)\n, • Job Type: Temporary (3 months with potential extension)\n\n We are seeking two ASB Officers to join a Housing Association based in South London, ideally based in Croydon. \n Day-to-day of the role: \n\n • Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies.\n, • Conduct regular reviews and audits to ensure compliance with housing regulations and standards.\n, • Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively.\n, • Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case.\n, • Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary.\n, • Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods.\n, • Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required.\n\n Required Skills & Qualifications: \n\n • Proven experience in an ASB role within the housing sector.\n, • Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if necessary.\n, • Strong organisational and communication skills, capable of handling multiple tasks simultaneously.\n, • Basic DBS required\n\n To apply for the ASB Officer position, please submit your application with a fully updated CV attached

Local Authority Housing Solutions Officer, South West London Pay rate to £26.56 per hour Contract role, Local Government Housing We are recruiting for an experienced Housing Solutions Officer in South West London \n\n • The purpose of the role is to work proactively and collaboratively with households who are homeless or threatened with homelessness to provide comprehensive advice and assist them to prevent their homelessness by retaining their current housing where possible, or otherwise to help them to relieve their homelessness by helping them to secure alternative accommodation. \n\n\n, • You will agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. \n\n\n, • Households will include private or social tenants, home owners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. \n\n\n, • It will be the responsibility of the post holder to ensure that all performance targets are met, promote the profile of the Council’s services and ensure high levels of customer satisfaction and support the Team Manager by contributing to the overall development of the service. \n\n\n, • You will report directly to the Housing Solutions Team Manager \nThis is a contract role, and you will need to have experience in a similar role in a Local Authority setting Please get in touch for more information. This is an agency post and Vitalis can offer you:- \n\n, • A Dedicated consultant who has access to all roles across the UK and is available for you to speak to \n\n\n, • An easy registration process (all done online) \n\n\n, • Referral schemes and incentives \n\n\n, • Ongoing compliance managed for you \n\n\n, • Prompt and reliable payroll and lots more. \nPlease contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn’t the role for you, contact us about other roles.

30 hours per week \n The role \n Are you seeking a new challenge where you can truly make a difference? \n If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team in the London Region covering our two schemes in the Bromley area. Reporting to a Team Manager, you will play a crucial role in providing support to our Over 55s Independent Living Schemes. \n Your responsibili... \n \n \n ZIPC1_UKTJ

Housing Solutions Officer needed in Kingston upon Thames, £20.37ph PAYE - Reference: RQ1755814 \n The purpose of the role is to work proactively and collaboratively with households who are homeless or threatened with homelessness to provide comprehensive advice and assist them to prevent their homelessness by retaining their current housing where possible, or otherwise to help them to relieve their homelessness by helping them to secure alternative accommodation. \n You will agree practical and reasonable steps for the Client and the household to take to prevent and/or relieve homelessness. \n Households will include private or social tenants, home owners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. \n It will be the responsibility of the post holder to ensure that all performance targets are met, promote the profile of the Client’s services and ensure high levels of customer satisfaction and support the Team Manager by contributing to the overall development of the service. \n \n This is a full time role on a Temporary contact basis. \n \n If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. \n \n Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. \n \n All our roles may be subject to pre-employment checks including references so please be prepared. \n \n Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. \n \n You can also follow us at Twitter/Facebook/LinkedIn or via our website \n \n \n \n

Adecco are proud to be recruiting for a Housing Officer on behalf of a large London local authority. Role Details Full Time - Monday to Friday, 36 hours per week Temporary assignment - 3 months with likely extension £22.41 per hour PAYE / £29.72 per hour Umbrella Hybrid working - typically 2 to 3 days in the office and on patch, remainder working from home IT equipment provided Mileage and travel expenses claimable for visits Parking permit provided for estate inspections and visits Patch size: approximately 690 properties Immediate start available About the Role As a Housing Officer, you will be responsible for delivering a high-quality, customer-focused housing management service across a defined patch of properties. You will act as the main point of contact for residents, ensuring tenancy obligations are met, neighbourhood standards are maintained, and residents receive an excellent service. This role places a strong emphasis on tenancy management, estate management, resident engagement, and partnership working. Key Responsibilities Manage a portfolio of tenancies and leasehold matters within a designated patch. Investigate and resolve anti-social behaviour cases, working closely with residents and partner agencies. Conduct tenancy audits, property inspections, estate inspections, and pre-termination visits. Support residents to sustain their tenancies and access appropriate services. Ensure compliance with tenancy conditions and take enforcement action where required, including preparing legal casework. Identify environmental and estate improvement opportunities and coordinate actions with internal teams and contractors. Respond to enquiries from elected members, resident groups, solicitors, and members of the public. Build effective working relationships with stakeholders including police, health services, support agencies, and community groups. Monitor communal repairs, health and safety issues, and estate standards, escalating concerns as necessary. Contribute to service improvement initiatives, resident satisfaction, and positive neighbourhood outcomes. Essential Experience & Skills Previous experience delivering housing management services within a social housing environment. Strong knowledge of housing legislation and anti-social behaviour legislation. Experience managing tenancy and leasehold issues, including enforcement action. Ability to investigate and manage ASB cases effectively. Experience conducting home visits, estate inspections, and tenancy-related checks. Excellent customer service, communication, and relationship-building skills. Strong organisational skills with the ability to manage a varied and demanding workload. Experience working collaboratively with internal teams and external partners. Confident using Microsoft Office and housing management systems. Ability to analyse information, make sound decisions, and resolve complex issues. Why Apply? This is an excellent opportunity for an experienced Housing Officer to join a busy and supportive housing team, making a real difference to residents and local communities while working in a flexible hybrid environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Enablement Support Officer \n Location: Croydon - Hybrid workingRate: £21.41 per hour PAYE / £28.40 per hour Umbrella \n Hours: 27 hours per week - 5 days per week or 3 days x 9 hours \n Duration: 12 months (Maternity Cover) \n Start date: ASAP \n \n This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. \n \n Working Pattern \n \n The role is 27 hours per week. We would ideally like someone to work across five days per week with shorter daily hours, however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days. \n \n This is a hybrid role, with a minimum of two days per week office-based. Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. \n \n About the Role \n As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. \n You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. \n The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. \n \n Key Responsibilities \n\n • Assess residents' financial, housing and personal circumstances.\n, • Provide advice and guidance on:\n \n, • Universal Credit\n, • Housing Benefit\n, • Council Tax Support\n, • Housing Payments and discretionary funding\n \n, • Develop personalised support plans and agree realistic outcomes with residents.\n, • Support residents with budgeting, debt management and improving financial resilience.\n, • Identify employment, training and housing options that promote long-term independence.\n, • Make decisions regarding discretionary financial assistance and other available funding streams.\n, • Conduct resident interviews, home visits and advocacy where required.\n, • Work collaboratively with partner agencies including:\n \n, • DWP\n, • Jobcentre Plus\n, • Adult Social Care\n, • Health services\n, • Registered providers and landlords\n, • Voluntary and community organisations\n \n, • Signpost and refer residents to specialist support services.\n, • Maintain accurate case records and monitor progress through to successful case closure.\n, • Contribute to service improvements and best practice across the team.\n\n \n About You \n We are looking for someone who has: \n Essential Experience \n\n • Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service.\n, • Experience supporting vulnerable or distressed residents.\n, • Experience developing practical solutions that improve residents' circumstances and outcomes.\n, • Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship.\n, • Experience maintaining accurate case records and managing a varied caseload.\n\n \n Essential Knowledge \n\n • Strong understanding of Universal Credit and welfare benefits.\n, • Knowledge of Housing Benefit and Council Tax Support.\n, • Understanding of housing options, homelessness prevention and financial inclusion approaches.\n, • Awareness of the relationship between housing stability, employment, health and wellbeing.\n, • Ability to interpret legislation, policy and guidance and apply it in practice.\n\n \n Essential Skills \n\n • Excellent communication and interpersonal skills.\n, • Ability to build positive relationships with residents and partner agencies.\n, • Strong interviewing, assessment and problem-solving skills.\n, • Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism.\n, • Good IT skills, including use of case management systems and Microsoft Office applications.\n, • Ability to work independently while contributing effectively as part of a team.\n\n \n \n \n \n \n \n \n \n \n \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Your new company Are you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro with their recruitment for a Housing Support worker in South London. Your new role We are seeking a Housing Support Worker to join the Nacro team in South London to cover sickness. The main focus of this role is to provide support to residents by creating person-centred support plans. You will meet with residents, discuss support needs and how you can support them to meet their objectives, complete Support and Safety Plans, work with Community Probation Practitioners and Court Staff to best support our residents. You will also need to be able to help residents with applying for Housing Benefits and paying rent etc. To ensure our properties are meeting expected standards in terms of repair and cleanliness, you will need a sharp attention to detail to ensure that the houses are clean, tidy and all repairs are reported and actioned. You will be allocated a number of properties to manage, working as part of a larger team to deliver the service across your region. To achieve this, you will need to have access to your own vehicle and have business insurance. Please note that this role is NOT a personal care role. Working Hours: 35 hours per week, shift patterns and flexibility will be discussed during your interview. The provision of the contract is between 08:00 and 22:00 Monday-Friday and Saturday 09.00 -17:00 on a rolling rotational basis. What you'll need to succeed Due to the nature of this role, candidates with experience within social housing and knowledge of Support Planning and welfare benefits/universal credit, will have an advantage in terms of transferable skills. The role is subject to Enhanced Adult DBS and a HMPPS Barring checks. If you already have this level of DBS on the update service, please let us know upon registration. What you'll get in return As mentioned above, this is a sickness cover role, but this is a great opportunity to get your foot in the door and start your career with Nacro! You will also receive weekly pay at a rate of £18.26 per hour, inclusive of holiday pay. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

To apply for the Admin Support Officer position, please submit your CV for consideration. This role will play a key part in ensuring smooth administrative processes and supporting the efficient turnaround of void properties. The successful candidate will be responsible for liaising with external ene

Hamilton Woods are currently recruiting for a Housing Support Officer to support tenants maintain their tenancies, on a permanent basis. Duties and Responsibilities of the Housing Support Officer:. Essential Requirements of the Housing Support Officer:.

Seeking a Housing Support Worker/Resettlement Officer to assist vulnerable individuals into stable accommodation and independent living.

Key responsibilities include: Managing a supported housing caseload and delivering housing-related support Working with residents experiencing mental health issues, asylum seekers, ex-offenders, and individuals affected by domestic abuse * Completing support plans, risk assessments, and safeguar

Seeking a resilient Housing Support Officer to empower clients to develop independence and daily living skills through housing management and daily support, aiming for positive outcomes.

Providing support with daily living activities, including practical assistance to support customers to independent living e. Look Ahead is a leading, not-for-profit care and support provider in London and the South East. We're looking for a kind, compassionate and resilient Waking Night Support Work

Wellbeing Support: Employee assistance programme and wellbeing support. You may have experience in areas such as Casework, Caseworker, Family Caseworker, Childrens Caseworker, Criminal Justice, Rehabilitation, Offender, Ex Offender, Victim Support Caseworker. We are looking for someone who brings st

Victim Support is seeking a committed and detail-focused Team Leader to help coordinate and maintain excellent support for witnesses within the busy Court environment at Medway Magistrates Court. At Victim Support, we are committed to supporting and developing our colleagues. You will play a vital r

Supporting the customer to manage their anxieties and frustrations, using Positive Behaviour Support and Autism-specific approaches;. Driving licence and a willingness to drive as part of support duties. We're looking for a passionate, compassionate and resilient Support Worker to join our Learning

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. We are looking for a Supported Housing Support Worker to join our team, who wil

From Receptionist, Reception Supervisor, Assistant Front Office Manager/Assistant Night Manager, Night Manager and Front Office Manager, we support your growth every step of the way. You'll interact with guests from around the world and work as part of a close-knit, supportive team. Access to ILH Tr

A culture that values individuality, celebrates effort, and supports growth.

Managing stock, supporting with deliveries, and maintaining store hygiene. Building a team culture where everyone feels supported, confident, and proud. If you're ready to take the next step in a fun, supportive, and fast-paced environment - we'd love to hear from you.

You’ll also be integral to developing residents Care Plans, which includes being aware of any specialist support needs. We cultivate a supportive environment for our people, with tailored training and career development at all levels. You’ll be part of a caring, supportive team with exciting car

Mental health and wellbeing support, for you and your immediate family.

Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing. Be the welcoming face and efficient support for guests arriving or leaving during off-hours. Help with guest queries, in-room requests, luggage support and occasional room moves or emergencies, with professionalism

By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive. The ability to assist in supporting, coaching, and mentoring your team. If you have a disability as outlined by the Equality Act 2010 and req

If you need support at any point in the application or interview process, please let us know. Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development. Support Global Head of Financial Analytics in vision & strategy,

Support the monitoring and forecasting of SEN budgets. SEN Budget & Recoupment Officer. SEN Budget & Recoupment Officer.

Launch Your Cyber Security Career – Job Guaranteed!.Cyber attacks are rising, and companies need skilled professionals now more than ever.With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+, Forescout FSC

Project Support Officer (Early Careers Programme). Work on a high-visibility programme supporting early engineering talent. Opportunity to shape and support a growing early careers function.

Demonstrate an informed and efficient approach to teaching and learning by adopting relevant strategies to support the work of the teacher and increase achievement of all pupils including, where appropriate, those with special educational needs and disabilities (SEND). Promote, support and facilitat

Support residents through referrals to services such as financial inclusion, employment support, and occupational therapy. This role involves carrying out home visits, identifying support needs, promoting health and safety, and working closely with partner services to improve resident outcomes. Iden

We are seeking a compassionate and dedicated Personal Care Learning Support Assistant to support learners with Special Educational Needs and Disabilities (SEND), including those with complex learning difficulties, physical disabilities, autism, and medical needs. This role combines educational suppo

Support data architecture alignment and best practices. Support testing strategies (unit, integration, UAT). Domain Knowledge – HR data and data warehousing solutions.

This varied role combines front-of-house reception duties, administrative support, customer service, room booking coordination, and operational support to ensure the centre is maintained to a high standard and provides an excellent experience for all visitors. Provide general administrative support

You’ll have experience of successfully monitoring and supporting ‘at-risk’ learners to achieve or exceed their potential with a strong vision for the improvement and development of the curriculum area and current knowledge of impending curriculum changes and the implications for teaching and l

They are seeking an experienced Team Leader who will offer dedicated support to property managers. Supporting your team with day-to-day queries, escalations and complaints.

POSITION DETAILS · Location - Penge, South East London Position - Primary School Administrator Type of work - School Administration, Reception Duties, Attendance Management, Pupil Data Administration, Parent Communications, and General Office Support Start date - September 2026 Position type - Full

This is an exciting opportunity for an experienced people leader with a passion for delivering exceptional customer service, enhancing operational excellence, and using data-driven insights to support business decisions within one of the world's most respected automotive brands. You will lead a smal

Whether you're already teaching or looking to move into education, full teacher training and ongoing support are available. Inspire and support learners preparing for careers within the construction industry. Support learners to achieve qualifications while developing employability and professional

The organisation is entering an important phase of growth and transformation, with technology playing an increasingly central role in how it scales services, supports users and delivers trusted, high-quality digital operations. Small team to provide service support to 200+ staff globally. You will h

SEN Teaching Assistant, supporting children and young people with a range of additional needs. As a SEN Teaching Assistant, you will support pupils with classroom activities, personal care, communication, mobility, and daily routines while promoting independence and dignity. The ideal candidate will