Trabajos housing support officer en EdinburghCrear alertas

\n Your new company \n An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies. Your new role \n You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same. \n \n • Provide person-centred housing support to tenants with a range of needs.\n, • Assist individuals in developing independent living skills and sustaining tenancies.\n, • Support service users with budgeting, benefit applications and accessing relevant services.\n, • Conduct regular visits, assessments and support reviews.\n, • Liaise with internal teams and external agencies, including health, social work and support providers.\n, • Maintain accurate case records and support plans.\n, • Identify and manage tenancy-related risks, making referrals where required.\n, • Promote positive outcomes and encourage service user engagement.\n \n What you'll need to succeed \n \n • Previous experience with housing support, homelessness, supported housing or tenancy sustainment.\n, • Strong knowledge of housing legislation and support services.\n, • Experience working with vulnerable individuals and complex needs.\n, • Excellent communication and relationship-building skills.\n, • Ability to manage a caseload and prioritise competing demands.\n, • Confident working independently and as part of a team.\n, • PVG\n, • Full driving licence desirable.\n \n What you'll get in return \n ✅ Competitive hourly rate✅ Immediate start available \n ✅ Opportunity to make a genuine impact within the local community \n ✅ Valuable experience within a respected public sector organisation \n ✅ Potential contract extension What you need to do now \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. \n If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk \n

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

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