Hotel customer service jobs in FailsworthCreate job alerts

We are seeking a professional and well-presented Hotel Night Supervisor to join our hospitality team. Requirements: Proven experience using OPERA Hotel Management System Excellent communication and customer service skills Ability to work shifts, including weekends and holidays Strong organizational and multitasking abilities Professional appearance and attitude Full, clean driving licence Uniform Requirements (Mandatory): Black long-sleeve shirt Black tie Black pants Black formal shoes Responsibilities: Welcoming and assisting guests in a friendly and professional manner Handling check-ins and check-outs using OPERA system Managing reservations and guest inquiries Handling payments and maintaining accurate records Ensuring guest satisfaction at all times Ensuring that fire walks are conducted and the building is secure Interaction Recruitment are committed to being an Equal Opportunities employer, and do not discriminate against any candidate on the grounds of age, disability, sex, gender identity, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships, or other applicable legally protected characteristics. INDMC

Ergonomic Assessor & Installer\n Salford, Greater Manchester Full-Time UK Driving Licence Required Are you the kind of person who genuinely enjoys helping people?\n We're looking for someone who is patient, empathetic, practical and highly customer-focused to join our client, this role makes a real difference to people's lives every day. \n This isn't just a delivery or installation role. You'll work closely with individuals, many of whom may be in vulnerable situations or require specialist support, helping them create comfortable, safe and productive working environments. The equipment you install can have a significant impact on people's well being, independence and quality of life. \n If you're someone who enjoys meeting people, solving problems, working independently and being hands-on, we'd love to hear from you. The Role\n Based in Salford, you'll travel to client locations across the UK carrying out ergonomic assessments, delivering and installing equipment, and providing guidance to users. \n You'll be trusted to manage your own schedule, represent the business professionally, and ensure every client receives an outstanding experience. What You'll Be Doing\n\n • Visiting clients to assess their workspace requirements\n, • Recommending ergonomic solutions to improve comfort and well being\n, • Assembling and installing desks, chairs and specialist equipment\n, • Setting up computer equipment and accessories\n, • Demonstrating equipment and providing basic user guidance\n, • Supporting vulnerable individuals with patience, understanding and professionalism\n, • Completing accurate reports and installation records\n, • Managing your own workload and daily travel schedule\n, • Working closely with colleagues to deliver exceptional service\nWhat We're Looking For\n The right personality and attitude are more important than direct ergonomic experience. \n We're keen to speak with people who are: \n Naturally caring and empathetic \n Patient and able to build rapport with a wide range of people \n Customer-service driven with excellent communication skills \n Organised and capable of planning their own day effectively \n Practical and hands-on \n Reliable, professional and trustworthy \n Comfortable working independently \n Must be able to manoeuvre equipment up to 20-25kg \n Passionate about helping others and providing outstanding service Essential Requirements\n\n • Full UK driving licence\n, • Willingness to travel regularly, including occasional visits to Glasgow\n, • Flexibility to stay away overnight when required (all hotel and meal expenses covered)\n, • Ability to assemble furniture and install equipment\n, • Strong organisational and people skills\nDesirable\n\n, • Experience within ergonomics, occupational health, assistive technology, healthcare, customer service, mobility equipment or similar environments\n, • Basic IT setup or troubleshooting experience\n\n Don't worry if you don't have direct ergonomic experience - full training will be provided. What's In It For You?\n\n • Full ergonomic assessment and equipment training\n, • Private healthcare (fully funded after successful probation)\n, • Dental cover\n, • Eye care support\n, • 28 days holiday including bank holidays\n, • Your birthday off every year\n, • Career progression opportunities\n, • Company social events\n, • Reward and recognition programme\n, • The opportunity to make a genuine difference to people's lives every day\nInterested?\n If you're a people person with a practical mindset, enjoy helping others and want a role where no two days are the same, we'd love to hear from you. \n Apply today and start a career where your empathy and customer service skills can truly make an impact. \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n \n We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. \n \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Mercier Consultancy is thrilled to invite applications for the position of Italian Speaking Customer Service Representative for our Client's Recruitment Platform, 'Work In Greece'. In this vital role, you will be the voice of our recruitment platform, providing exceptional support to Italian-speaking clients seeking employment opportunities in Greece. Your fluency in Italian will be essential as you assist candidates with inquiries about job postings, application processes, and tips for successfully securing employment. You will play a crucial role in enhancing the user experience on our platform and helping individuals navigate their career prospects in a new country. • Provide outstanding customer service in Italian through phone, email, and chat regarding recruitment inquiries and job opportunities, • Assist candidates with job application processes, including resume submission and interview preparation, • Resolve customer issues and complaints promptly while ensuring a positive user experience, • Document customer interactions accurately in our CRM system, • Collaborate with internal teams to improve platform functionalities and service delivery, • Gather feedback from users to inform enhancements to our recruitment services, • Stay updated on job market trends in Greece and provide relevant information to customers, • Fluency in Italian and English, with strong communication skills, • Excellent customer service skills with a passion for helping others navigate their career paths, • Previous experience in customer service or recruitment is a plus, • Able to manage multiple inquiries and provide effective solutions, • Detail-oriented with strong organizational abilities, • Genuine interest in recruitment processes and assisting individuals in securing employment, • Familiarity with customer support software and CRM systems is advantageous, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

Mercier Consultancy is excited to announce an opportunity for an Italian Speaking Customer Service Representative for our Client's Real Estate Platform. In this vital Junior role, you will provide exceptional service to our Italian-speaking customers, assisting them with inquiries related to property listings, buying, selling, and renting real estate. Your fluency in Italian will enable you to effectively communicate with clients, guiding them through the intricacies of the real estate process and providing valuable information about available properties and services. Your role will be essential in enhancing customer satisfaction and facilitating smooth transactions on our platform. • Deliver outstanding customer service in Italian through phone, email, and chat regarding real estate inquiries, • Assist customers with property searches, booking viewings, and understanding the buying or renting process, • Resolve customer issues and complaints efficiently and professionally, • Document customer interactions and maintain accurate records in our CRM system, • Collaborate with real estate agents and internal teams to ensure timely responses and effective resolution of inquiries, • Gather customer feedback to help enhance service offerings and platform usability, • Stay informed about real estate market trends and property listings, • Fluent in both Italian and English, with excellent communication skills, • Strong customer service orientation and problem-solving capabilities, • Previous experience in customer service, particularly in real estate, property management, or related fields, is preferred, • Able to manage multiple customer inquiries effectively, • Detail-oriented with strong organizational abilities, • Interest in real estate and helping customers achieve their housing goals, • Familiarity with customer support software and CRM systems is a plus, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

Embark on an exciting career journey in Athens, Greece! We are seeking dedicated and enthusiastic Japanese-speaking customer service representatives to support our clients in the automotive industry. This role offers a unique opportunity to work in a vibrant environment while assisting customers with their inquiries and ensuring their satisfaction with our automotive products. If you have a passion for customer service and a love for the automotive sector, we want to hear from you! • Provide outstanding customer support to Japanese-speaking clients through various channels including phone, email, and chat., • Address inquiries related to automotive products, resolve issues promptly, and ensure high levels of customer satisfaction., • Maintain comprehensive knowledge of the company's offerings to provide accurate and helpful information to customers., • Document customer interactions in the company's CRM system to maintain detailed and accurate records., • Collaborate with team members to improve service processes and share insights on customer needs., • Participate in training sessions and meetings to enhance customer service skills and product knowledge., • Contribute feedback on customer experiences to help refine service strategies and improve overall satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and customer service skills with a focus on problem-solving., • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously., • Previous experience in customer service, especially within the automotive industry, is advantageous., • Familiarity with CRM systems and customer support tools., • A positive attitude, adaptability, and eagerness to learn about automotive products and trends., • Willingness to relocate to Greece, • Passport of any EU country., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Work & Explore Greece Spanish-Speaking Customer Service (Full Remote) Looking for a flexible, remote role where you can work and enjoy the beauty of Greece? We are hiring native Spanish speakers for Customer Service roles fully remote with relocation support! Whats in it for you: Work from anywhere in Greece 2-week hotel stay + flight ticket + airport pickup + real estate support (if you need relocation) Salary: 1,045 x 14 months + bonuses Contracts renewed annually (start fresh every Jan 1) Experience international projects without leaving the EU Requirements: Native Spanish speaker Employees are required to reside in Greece. EU citizenship or valid work permit Tech-savvy and ready for full-remote work Why join? • Combine work with exploring beautiful Greek islands, historic cities, and vibrant culture, • Be part of a global team while enjoying flexible remote work, • Gain experience with international projects (confidential) Apply now and start your adventure in Greece!

Out of Hours - Senior Business Travel Consultant Location: Home Working Hours of Work: 4 shifts per week, typically 2 midweek and 2 weekend. Full-time permanent. Various shift patterns. Monday – Friday 1800-0830. Weekends and UK Bank Holidays A great opportunity to join a Global Travel Management company as an Out of Hours Business Travel Consultant. This role will support the travel operation out of hours by providing assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. Job requirements: • Answering calls and emails from clients in a polite, efficient, and professional manner, • Offering expert advice in all aspects of travel, • Maintain the outstanding level of customer service provided by the ‘day’ team., • Work as part of an efficient team, communicating effectively both internally and externally., • To issue, re-issue and perform re-calculations of international and domestic airfares., • Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel, and all ground products, • Providing additional Quality Control to day team processes when call volumes permit. Provide ‘risk analysis’ of global travel news and communicate to Senior Management as appropriate Skills Required: • Knowledgeable in Native Sabre and Amadeus, • Experience within a TMC, • Excellent fares knowledge, Cat35 and Route Deals, • Excellent ticketing experience., • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential, • Knowledge of Microsoft products, including Outlook, Word, and Excel, • Possess good geographical and product knowledge of destinations and airlines., • On the pulse with world events and likely travel implications, • Good organisational skills and excellent customer service & communicative abilities are essential., • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. If you are interested in this opportunity please reach out to

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence. • Handle customer inquiries in Italian through phone, email, and chat channels, • Provide accurate information regarding our products and services, • Resolve customer issues effectively and in a timely manner, • Document interactions and update customer records in our systems, • Work closely with other teams to ensure efficient resolution of customer concerns, • Participate in ongoing training and development sessions, • Contribute to a positive team environment and enhance customer satisfaction, • Fluency in Italian and English, both oral and written, • Exceptional communication and problem-solving skills, • Experience in customer service or a relevant field is advantageous, • Adept at multitasking and working in a fast-paced environment, • Strong attention to detail and commitment to customer satisfaction, • Positive attitude and a collaborative spirit, • Prior experience with customer support software is a bonus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

Salary - £36,000.00 We are looking for a results-driven, strategic, and client-focused Conference and Events Sales Manager to lead and drive event sales. In this role, you will generate new business, manage key client relationships, and maximize revenue opportunities for conferences, meetings, and special events. What we offer • £36,000.00 per annum, • CONTRACT TYPE & HOURS: Permanent, full-time contract - 40hrs per week Your role As a Conference and Events Sales Manager, you will be responsible for developing and implementing sales strategies, securing new bookings, and working closely with clients to create outstanding events. As the Groups, Conference & Events Sales Manager, you will be responsible for achieving revenue, occupancy, and profit targets through the proactive selling and conversion of conference, events, and group bookings. You will ensure exceptional customer service, manage enquiries effectively, maintain accurate booking systems, and support the overall commercial objectives of the hotel. You will work closely with the on-site Reservations Cluster team who also support the DoubleTree by Hilton St Anne's Manor, Berkshire to support the delivery of commercial objectives across both properties. Responsibilities will include but are not limited to: • Developing and implementing strategi...

We are seeking a professional and well-presented Hotel Night Supervisor to join our hospitality team.Proven experience using OPERA Hotel Management System.Excellent communication and customer service skills.Ability to work shifts, including weekends and holidays.Strong organizational and multitaskin

Responsible for maximizing profits in all hotel areas through the planning and coordination of groups and planning of events in the hotel, assisting meeting planners or customers directly and ensuring that quality and service standards exceed customer expectations at all times.

About Us: Two world-class Hyatt hotels opened in Manchesters Innovation District in January 2020;with 328 rooms, suites and studiosHyatt Regency and Hyatt House Manchester are cleverly positioned on a peaceful square, yet both offer effortless access to Manchesters City Centre, its transport hubs and tourism attractions. Hyatt Regency Manchester is aninviting upscale hotelfeaturing beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high-spec gym plus conferencing, meeting and business facilities.Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home-from-home experience. At Hyatt We care for people so they can be their best. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Hyatt, our aim is to create energising experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience. About the role: As a Chef de Partie you are accountable for preparing a consistent, high quality food product in order to provide guests with a memorable dining experience. Some of the key processes include but are not limited to: Being familiar with all food items on the menu and new products on the market Follow standard recipes and minimise waste to help ensure that the food cost is in line with budget Ensuring all dishes are correctly presented and garnished before being sent for service Ensuring hygiene and sanitation are strictly observed and that equipment and utensils are handles, maintained and used correctly Establishing a rapport with guests, providing guest recognition and good customer relationships About you: Ideally, with an NVQ L1/L2 qualification, or equivalent, you have already gained work experience in the same or a similar role, preferably within a prestigious Restaurant and/or hotel environment. You are passionate about the food industry and are motivated to change and grow.You must demonstrate an unrelenting focus on food quality and have the ability to build relationships and influence with all levels of the business. If you are a dynamic, social and motivated Chef de Partie or experienced Demi Chef de Partie with experience in prestigious Hotels, who would like to take on a new challenge, we would love to meet you. We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Manchester, the UK or overseas. Hyatt offers a great range of benefits, including: 12 free nights per year of service across Hyatt Hotels worldwide Employee and Friends & Family rates across Hyatt Hotels worldwide F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars Uniform provided and laundered complimentary Complimentary meals on duty Workplace pension scheme Continuous Learning & Development opportunities Terms and conditions apply Being part of Hyatt Regency Manchester also means, joining the Hyatt family which has over 1000 hotels in over 60 different countries and is recognised as a UK Great Place to Work Company! The role is subject to right to work checks as per UK employment law. TPBN1_UKCT

Right now, we are looking for a Refuge Worker to play a pivotal role in our Domestic Abuse Service in Hackney Sounds great, what will I be doing? This role involves providing intensive, person-centred support to women in a residential setting. The role follows The Hestia Approach, prioritising co-pr

This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services,

Right now, we are looking for a Resettlement Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham. Sounds great, what will I be doing? You will bring a strong understanding of Health and Safety within an accommodation-based setting, with the ability to monitor and mai

You will work as part of a team providing personalised care and support to residents and people who use our services in line with established care and support plans.

CSCS Cleaner Required - National Grid, Radlett (WD25 8DT) We are currently looking for an experienced CSCS Cleaner to join a busy construction project at National Grid, Radlett (WD25 8DT).Job Details: ?? Location: National Grid, Radlett, WD25 8DT ?? Rate: £16.Overtime and Saturday work available ??

The role also involves helping service users engage effectively with community professionals, developing peer support networks and community-based approaches, monitoring the health, wellbeing, and safety of service users, and contributing to the core work of the service. The postholder will support

Your role will include: Providing personal care, administering medication and lone working Encouraging service users to engage in a range of exciting social activities both within and outside their homes, Developing warm and trusting relationships with service users and their families enabling them

Right now, we are looking for a Part time Children and Families Worker to play a pivotal role in our Domestic Abuse Service in Merton. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on th

Class 2 HGV license (desirable) Work authorisation: United Kingdom (required) Shift availability: Day shift (required) Work Location: On the road About Us The Floorbrite Group is one of the leading commercial cleaning and facilities service providers in the UK, providing daily, industrial

You must have a good understanding of learning disabilities and person centered practice, as well as a commitment to developing the service and the staff team. Enable service users to gain independence, confidence and competence in following areas: Social skills/relationships Personal care & hygiene

Safeguarding Requirements Bright Futures commit to safeguarding and promoting the welfare of children and adults and our requirement for the successful applicant would be to undertake an enhanced Disclosure and Barring Service check.

Sales & Customer Service Customer Support:. Excellent communication skills with a confident telephone manner and a commitment to providing the highest level of customer service. You will be responsible for providing an exceptional level of service to both internal and external customers, leveraging

Rewards that make a difference Competitive Pay Generous Annual Leave - 30 days (including bank holidays), rising to 35 days with service.

Job DescriptionResidential Childcare Support Worker If your skills, experience, and qualifications match those in this job overview, do not delay your application.Company: Budwood Limited Contract: Casual Salary: £12.Location: Southampton<b

About Dimensions Your wellbeing matters.From health support to flexible working, we provide the tools and culture to stay balanced, healthy, and at your best, both inside and outside of work.Thanks to our amazing teams, Dimensions Group has been accredited as a Great Place to Work for 2026 — our e

Maintenance Engineer specializing in automation, based in Corby, UK.Full-time, permanent role with a competitive salary and overtime.

We deliver a professional, award-winning housekeeping service to our clients, and we are growing fast! That is where you come in.

Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to th.

Seeking an experienced Suit Specialist for a premium British menswear brand to provide expert advice on tailoring, fittings, and fabrics, building customer relationships and driving sales.

Drive sales & deliver exceptional service: Achieve and exceed sales KPIs by flawlessly executing our customer experience model ‘Every Moment Matters’, creating memorable experiences for customers. Build rapport and loyalty: Build meaningful connections with customers, providing personalised serv

The cleaner will maintain the cleanliness and hygiene of client spaces.

Seeking a Night Team Member for YHA Ambleside on a seasonal contract from April to November 2026, offering flexible hours and accommodation.

Customer Assistant at M&S to champion food products, provide excellent customer service, and assist with store operations.