Shop Manager - Old Road Chippy - Failsworth

We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers.
Responsibilities

• Oversee daily takeaway operations, ensuring timely and efficient food production and delivery
• Supervise and motivate team members, including cooks, servers, and support staff
• Ensure all food preparation and cooking meet established quality standards and food safety regulations
• Manage stock levels, order supplies, and ensure proper storage of ingredients
• Maintain cleanliness and organisation within the kitchen and service areas
• Implement training programmes for staff to uphold service standards and health & safety protocols
• Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction
• Monitor staff performance and provide coaching or disciplinary actions as necessary
• Assist in menu planning and development to optimise sales opportunities

Skills

• Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment
• Supervising experience with strong team management capabilities
• Knowledge of food safety standards and procedures
• Excellent leadership skills with the ability to motivate a team under pressure
• Strong organisational skills with attention to detail in food production and service processes
• Good communication skills to liaise effectively with staff and customers
• Experience in hospitality or hotel settings is advantageous
• Ability to manage multiple tasks efficiently in a fast-paced environment
• Previous experience in serving or barista roles is beneficial but not essential

This position offers an exciting opportunity for an enthusiastic professional eager to lead a dedicated team while delivering outstanding takeaway services. We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.