Trabajos hotel customer service en LondonCrear alertas

Job Description Escalator Engineer - Night Jobs in Greater London at Stannah - Join Our Team! Location: Greater London (including Gatwick & Stansted rail stations) Hours: 19:00 – 7:00, 4 on 4 off (12-hour shifts with 45-minute unpaid break) Salary: Basic salary up to £75K (depending on skills and experience) + Overtime + Benefits and Paid Door to Door. Join Stannah as an Escalator Engineer working across some of the UK’s busiest transport hubs, including key rail and underground sites. You’ll be responsible for maintaining and repairing a range of high-profile escalator systems, ensuring safe, reliable operation across your London patch. You will be servicing, maintaining and repairing a wide range of escalators and moving walkways across major rail and underground sites. This includes working on specific equipment such as KONE TM, RTV and RTK units, Schindler 9300 escalators, Anlev systems, and Otis 506 NCE equipment. The work is varied, technical and fast-paced, requiring strong fault-finding skills across both mechanical and electrical systems. Your patch will cover all of Greater London, with additional work at Gatwick Airport station and Stansted Airport station. The role is focused on transport infrastructure, meaning you will be working in high-profile, safety-critical environments but without the need for wide regional travel. If you are an experienced escalator engineer living within the M25 looking for a structured shift pattern, exposure to high-profile London projects, and a role with no call-out rota, this is an excellent next step in your career. Escalator Engineer Responsibilities: • Conduct maintenance, repairs, and callouts on escalators and moving walkways from various manufacturers., • Ensure high standards of service delivery, safety, and customer care., • Perform effective risk assessments and maintain site log cards during every visit. Please see full job description here: _ Qualifications Escalator Engineer Requirements : • Qualifications: NVQ Level 3 in Escalator Engineering or equivalent., • Experience: Proven experience working on escalators and moving walkways., • Driving License: A valid UK driving license is essential for this role. Additional Information If you’re an experienced Escalator Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! Whether you're seeking an Escalator Engineer job or a Lift and Escalator Engineer job, click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 197.5 Holiday hours, • Company Vehicle, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Expenses paid within 7 days (subject to the process being followed) #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Installation & Maintenance, Keywords:Maintenance Engineer, Location:London, ENG-WC2A 3BP

Job Description Escalator Engineer- Days Jobs in Greater London at Stannah - Join Our Team! Location: Greater London (including Gatwick & Stansted rail stations) Hours: 7:00 – 19:00, 4 on 4 off (12-hour shifts with 45-minute unpaid break). Salary: Basic salary up to £58K (depending on skills and experience) + Overtime + Benefits and Paid Door to Door. Join Stannah as an Escalator Engineer working across some of the UK’s busiest transport hubs, including key rail and underground sites. You’ll be responsible for maintaining and repairing a range of high-profile escalator systems, ensuring safe, reliable operation across your London patch. You will be servicing, maintaining and repairing a wide range of escalators and moving walkways across major rail and underground sites. This includes working on specific equipment such as KONE TM, RTV and RTK units, Schindler 9300 escalators, Anlev systems, and Otis 506 NCE equipment. The work is varied, technical and fast-paced, requiring strong fault-finding skills across both mechanical and electrical systems. Your patch will cover all of Greater London, with additional work at Gatwick Airport station and Stansted Airport station. The role is focused on transport infrastructure, meaning you will be working in high-profile, safety-critical environments but without the need for wide regional travel. If you are an experienced escalator engineer living within the M25 looking for a structured shift pattern, exposure to high-profile London projects, and a role with no call-out rota, this is an excellent next step in your career. Escalator Engineer Responsibilities: • Conduct maintenance, repairs, and callouts on escalators and moving walkways from various manufacturers., • Ensure high standards of service delivery, safety, and customer care., • Perform effective risk assessments and maintain site log cards during every visit. .Please see the full job description here: _ Qualifications Escalator Engineer Requirements: • Qualifications: NVQ Level 3 in Escalator Engineering or equivalent., • Experience: Proven experience working on escalators and moving walkways., • Driving License: A valid UK driving license is essential for this role Additional Information If you’re an experienced Escalator Engineer with a solid technical background and are looking for a new challenge, we’d love to hear from you! Whether you're seeking an Escalator Engineer job or a Lift and Escalator Engineer job, click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 197.5 Holiday hours, • Company Vehicle, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Expenses paid within 7 days (subject to the process being followed) #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Installation & Maintenance, Keywords:Maintenance Engineer, Location:London, ENG-WC2A 3BP

Job Description Escalator Technician Jobs in London at Stannah - Join Our Team! Location: Greater London (including Gatwick & Stansted rail stations) Hours: 19:00 – 7:00, 4 on 4 off (12-hour shifts with 45-minute unpaid break) Salary: Basic salary up to £75K (depending on skills and experience) + Overtime + Benefits and Paid Door to Door. Step into a role where your technical expertise truly makes an impact. We’re looking for an experience Escalator Technician who thrives on solving complex engineering challenges and shaping the future of field service excellence. In the Escalator Technician role, you’ll bring senior-level technical and product expertise to the installation, maintenance, refurbishment, and repair of escalators and associated equipment. Your deep knowledge will guide detailed technical assessments, fault diagnosis, and the delivery of effective, timely resolutions. You’ll also produce clear process documentation and cost reporting to support operational decision‑making. You’ll work closely with the Branch Manager and Field Service Managers to mentor, train, and develop a high‑performing team of Field Engineers, sharing your expertise to build capability, confidence, and consistency across the team. Your contribution will play a key part in achieving our Business Objectives, Initiatives, and Targets across all areas of service delivery. You’ll champion best practice, safety, and continuous improvement to ensure we exceed customer expectations every time. Your patch will cover all of Greater London, with additional work at Gatwick Airport station and Stansted Airport station. The role is focused on transport infrastructure, meaning you will be working in high-profile, safety-critical environments but without the need for wide regional travel. If you are an experienced escalator engineer living within the M25 looking for a structured shift pattern, exposure to high-profile London projects, and a role with no call-out rota, this is an excellent next step in your career. Escalator Technician Responsibilities : Carry out escalator maintenance, inspections, surveys, and technical fault resolution, ensuring all work meets safety and quality standards. Monitor site safety, compliance, and performance of engineers and subcontractors, completing risk assessments and required documentation. Manage technical queries, materials procurement, and client liaison to support smooth project delivery. Provide reporting and support across the business, including progress updates, incident reports, commissioning assistance, and cross‑area engineering support. Maintain high standards of professionalism, including vehicle care, PPE use, van stock management, and participation in the out‑of‑hours call‑out rota. Please see full job description here: _ Qualifications Escalator Technician Requirements: Must be qualified to a minimum NVQ level 4. Proven experience in the maintenance and minor repair on a range of electrical, mechanical or electronic equipment, in the customer’s environment. Experience of computer or PDA use is essential, as you will be required to use a mobile comms unit to log all calls and access customer and equipment information. Additional Information If you have a comprehensive Escalator engineering background, including an NVQ 4 in Escalator Engineering or equivalent – we want to hear from you! If you are looking for a Escalator Engineer Job London, click the "Apply Now" button to send your CV or contact us for further information. Benefits Include: • Market Aligned Salary, paid on a monthly basis, • Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits, • 197.5 Holiday hours, • Company Vehicle, • Holiday scheme to buy extra days’ annual leave, • Pension Scheme. Matched contribution/salary sacrifice, • SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more, • Life Assurance Scheme, • Long Service award scheme, with holiday benefit, • Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more, • Employee Assistance Programme. A workplace initiative to support and enhance well-being, • Enhanced maternity and paternity provision, • Expenses paid within 7 days (subject to the process being followed) #LDS Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! We reserve the right to close this vacancy early if we receive high numbers of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available. PandoLogic. Category:Installation & Maintenance, Keywords:Field Service Manager, Location:London, ENG-WC2A 3BP

Job description: The Peninsula London is delighted to announce that we are seeking a Page (Casual), reporting to the Head Concierge. This role is responsible for providing impeccable guest and resident service with a focus on arrival and departing experiences, based at the door or every entrance. First and lasting impressions will set the tone for the overall guest experience, and we are reliant on the Page as our Peninsula Ambassadors. • An exceptional opportunity to join our high-profile flagship hotel and residences in London., • The Peninsula Residences espouse luxury service, dedication to our residents and commitment to our employees., • Join our award-winning group, working alongside a highly experienced team. Key Accountabilities • Greet all arriving and departing guests as they enter and leave the Hotel & Residences., • Welcome guests in the forecourt and support the team in assisting guests in getting in and out of vehicles., • Maintain close guest contact, and when receiving guest feedback, ensure to elevate feedback to the Management team for recovery to exceed guest expectations, in keeping with the Peninsula Service Principles., • Ability to give information and directions about London to guests and to drivers, • Keep the driveway and lobby safe, clean, and clear., • Handle errands for guest needs. General requirements • Thorough knowledge of customer service techniques, with a passion to deliver excellent experiences., • Possess experience within the Front Office in a similar capacity a good understanding of hotel operations and services., • Confident conversationalist always engaging with guests and colleagues., • Excellent time management and organization, ability to multi-task, highly adaptable, naturally positive., • Flexibility and capability of working under pressure. We are delighted to receive your CV and will liaise with suitable candidates directly.

Essential skills experreince: \n \n Ability to undertake assessments and investigations of homeless applications under Part VII of the Housing Act 1996, including accepting any HRA duties that may be owed and making s193 main duty decisions upon their expiry. \n Experience in assisting those who are rough sleeping and to be able to provide innovative and tailored options to relieve homelessness. \n Experience in working closely with outreach teams and partner organisations to identify rough sleepers in need of a housing needs assessments in a variety of locations such as day centres, supported housing schemes or short-term emergency hotel accommodation. \n Job Purpose \n \n The postholder will work closely with the Supported Housing Commissioning Team, especially the Rough Sleeping co-ordinator, to identify rough sleepers in need of a housing needs assessment. \n To work closely with the Rough Sleeping co-ordinator, in identifying rough sleepers in need of a housing needs assessments in a variety of locations such as day centres, supported housing schemes or short term emergency hotel accommodation. \n To prevention of homelessness in accordance with the provisions of the Homelessness Reduction Act, associated Code of Guidance, case law and best practice. \n To assist those who are rough sleeping or at risk of homelessness with fully understanding the situation and to be able to provide innovative and tailored options to prevent and relieve homelessness. \n To undertake a housing needs assessments for people seeking housing assistance and create housing plans tailored to the individual?s needs and circumstances. \n To manage a complex and demanding caseload in a busy and often challenging environment and prevent or relieve homelessness through the provision of advice, advocacy, negotiation and mediation. \n To ensure that all housing options have been thoroughly explored to ensure best efforts to prevent homelessness. \n To undertake the assessment and investigation of homeless applications under Part VII of the Housing Act 1996 where prevention/relief is not possible and inform clients of their assessment outcome. \n \n Responsibilities \n \n To provide a front of house service for customers who are rough sleeping who are seeking housing advice and assistance, ensuring that both priority and non-priority customers are directed to the appropriate part of the service. \n \n To help households to remain in their current accommodation, where this is not possible in the long-term to agree an extension of their stay while they source alternative accommodation, supporting them to access private rented accommodation and to make applications for social housing. \n \n To deliver a customer-facing service via drop in and appointments and work occasional evening meetings where required to accommodate the demand and flow of customers. \n \n To deliver a customer-facing service via a telephone advice-line providing a full casework service for callers, as required. \n \n \n Assess the temporary accommodation needs of customers as required and follow established placement and sign-up processes in order to provide a seamless service. \n Educated to degree levelstandard or equivalent or demonstrable suitable experience \n \n Key Knowledge \n \n Awareness of legislation relating to housing advice, homelessness, housing management and the allocation of housing, with a good practical understanding of the rangeof housing problems people may experience \n \n Broad knowledge and understanding of the housing and support needs of homeless and housing applicants and tenants. \n \n Excellent knowledge of negotiation and mediation techniques andtheir practical application \n \n Relevant Experience \n \n \n Experience of dealing witha diverse and vulnerable clientele in housing/homeless related environment. \n \n Experience of working in a service within a pressurised and high-profile environment within a multi-disciplinary team, providing a quality service. \n \n Experience of achieving performance targets and meeting departmental objectives \n \n Experience of providing quality advice and information to membersof the publicand of handling complaints and enquiries \n \n Experience of producing highquality written communications to a corporate standard \n \n Experience of using different IT systems in order to manage caseloads, monitor delivery of targets and drive improved service. \n \n Educated to degreelevel standard or equivalent or demonstrable suitable experience

We are seeking a professional and personable Temporary Concierge with a background in 5-star hotels or luxury hospitality to join our team. This role is ideal for someone who understands the high standards of service expected in premium environments and can deliver an exceptional guest and resident experience. \n Key Responsibilities: \n\n • Provide a warm, professional welcome to residents, guests, and visitors\n, • Deliver high-level concierge services including bookings, recommendations, and guest assistance\n, • Manage front desk operations and maintain a polished lobby environment\n, • Handle deliveries, reservations, and resident requests efficiently\n, • Liaise with housekeeping, security, and management teams\n, • Maintain discretion and professionalism when dealing with high-profile residents and guests\n, • Ensure service standards reflect those expected in a 5 hospitality environment\n\n Requirements: \n\n • Previous experience in a 5-star hotel, luxury residence, or premium hospitality environment\n, • Strong customer service and interpersonal skills\n, • Well-presented, professional, and confident communicator\n, • Ability to multitask and remain calm under pressure\n, • Knowledge of London venues, restaurants, and transport is advantageous\n, • Flexible availability, including evenings or weekends if required\n\n What We Offer: \n\n • Competitive hourly rate\n, • Opportunity to work in a luxury environment\n, • Potential for ongoing or future assignments\n, • Supportive and professional team\n

Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! \n We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. \n This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. \n The role: \n\n • Support queries raised to the GDS Help Desk (Service desk)\n, • Assist with GDS related questions (Formats, workflow, processes and configurations)\n, • Manage all new advisors onboarding and offboarding (Agency implementations)\n, • Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces)\n, • Support Implementation of new client OBTs/BTA cards\n, • Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs.\n, • Support new product developments and rollouts that encroach on the GDS.\n, • GDS Software installation & support\n, • Support GDS Hotel rate code loading and ongoing maintenance\n, • Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X)\n, • Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite)\n, • Identify and share changes and updates related to the GDS with operational leaders.\n, • Set up / Support Sabre Red apps and scripts.\n, • Set up / Support Galileo Navitas products.\n, • Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus\n, • Support Compleat (mid-office) updates where required.\n, • Support GDS audits as and when required.\n, • Support questions and troubleshoot for all GDS & GDS Tools\n, • Evaluate and escalate where training needs are identified (Advisors).\n, • Evaluate and escalate issues to IT and other operational teams where necessary.\n, • Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams.\n, • Ensure that all internal process documents are kept up to date.\n, • Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes.\n\n The person: \n\n • Advanced knowledge of the travel industry is essential.\n\n\n, • 3 -5 years' experience (fully proficient) working with Travelport (back end)\n\n\n, • Travelport script knowledge essential - Smart Buttons preferably\n, • Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business.\n, • Ability to move projects and share updates in a timely manner with the project owner.\n, • Ability to manage multiple projects/tasks simultaneously and prioritize own workload.\n, • Excellent oral and written communication skills are essential.\n, • Must have exceptional customer service skills.\n, • Flexibility to support the needs of the business.\n\n The package: \n\n • A salary of circa £40,000 (depending on experience)\n, • Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate\n, • Statutory Pension Scheme\n, • Annual Leave Entitlement: 25 days plus 8 public holidays\n, • Medicash Level 2\n, • BUPA Dental Level 1\n, • Discretionary Bonus of 5%\n, • Life Insurance 2 x Annual salary\n, • Health Assured EAP\n\n Interested? \n Please click APPLY or contact \n

Antella Recruitment is delighted to be managing the recruitment for a Group inbound tour operator seeking a Spanish Speaking Groups & Operations Executive. \n Working within a fast-paced inbound travel environment, you will be responsible for creating bespoke itineraries for international groups travelling throughout the UK and Ireland. This is an excellent opportunity for someone who enjoys building relationships, negotiating with suppliers and managing bookings from enquiry through to completion. \n The Role \n\n • Manage group travel enquiries and prepare quotations.\n, • Create bespoke itineraries for international groups.\n, • Liaise with hotels, attractions and transport suppliers to negotiate rates and availability.\n, • Confirm bookings and prepare travel documentation.\n, • Deliver exceptional customer service while building strong relationships with clients and suppliers.\n\n About You \n\n • Fluent in Spanish and English (essential).\n, • Experience within Inbound Travel, Hotel Group Reservations, Reservations or Hotel Reception.\n, • Excellent organisational, communication and customer service skills.\n, • Highly organised with strong attention to detail.\n, • A positive team player with a passion for travel.\n\n If you're looking for an exciting opportunity to build your career within the travel industry, we'd love to hear from you.

Antella Recruitment is delighted to be recruiting on behalf of a leading travel organisation for a Group Reservations Executive Italian Speaker . \n This is an exciting opportunity for an organised and customer-focused individual to join a busy reservations team, managing group accommodation bookings and delivering exceptional service from enquiry through to confirmation. If you enjoy working in a fast-paced environment, building strong client relationships and coordinating multiple bookings, this could be the ideal role for you. The Role\n\n • Manage group reservation enquiries from initial enquiry through to confirmation.\n, • Prepare accurate quotations and proposals for group bookings.\n, • Coordinate accommodation requirements, rooming lists, amendments and special requests.\n, • Liaise with hotels and suppliers to secure availability and negotiate the best possible rates.\n, • Confirm bookings and ensure all reservation details are accurate and up to date.\n, • Build and maintain strong relationships with clients, suppliers and internal teams.\n, • Deliver outstanding customer service while managing multiple bookings and deadlines.\n, • Ensure all administration and reservation records are maintained accurately.\nAbout You\n\n, • Previous experience within Group Reservations, Hotel Reservations, Hotel Reception, Inbound Travel or the Travel Industry.\n, • Excellent communication and customer service skills.\n, • Fluent Italian and English speaker essential\n, • Strong organisational skills with exceptional attention to detail.\n, • Ability to manage multiple priorities in a busy environment.\n, • Confident using reservation systems and Microsoft Office.\n, • A proactive team player with a positive and professional attitude.\n\n If you are looking to develop your career within a dynamic travel business and have a passion for delivering exceptional customer service, we'd love to hear from you.

Our client is seeking a proactive and hands-on Maintenance Operative to join a brand-new flagship PBSA (Purpose-Built Student Accommodation) development in East London, opening later this year. \n This is an exciting opportunity to be part of a major new launch, supporting the operation of a landmark student accommodation scheme of over 1,500 beds. Working alongside the Maintenance Manager, Supervisor and wider onsite team, you will play a key role in maintaining building services, responding to maintenance issues, and ensuring residents receive a first-class living experience. \n Key Responsibilities: \n\n • Deliver reactive and planned preventative maintenance (PPMs) across building services, plant and communal areas.\n, • Diagnose and resolve day-to-day maintenance issues across mechanical, electrical and building fabric systems.\n, • Carry out routine plant room inspections and support the operation of HVAC systems, including AHUs, FCUs and associated equipment.\n, • Respond to resident maintenance requests professionally and within agreed service levels.\n, • Complete regular building inspections, safety checks and communal area walkarounds.\n, • Assist with fault finding, escalating specialist issues where required.\n, • Support contractor management and ensure works are completed safely and to a high standard.\n, • Maintain accurate maintenance records and promote a strong health & safety culture across site.\n\n Your Requirements: \n\n • Previous experience in a maintenance, facilities, building services, hotel engineering, PBSA or residential maintenance role\n, • Experience carrying out reactive maintenance and planned preventative maintenance within a live operational environment\n, • Exposure to HVAC systems, plant rooms, AHUs, FCUs or building services systems\n, • Strong fault-finding and problem-solving skills\n, • Basic plumbing, electrical and general maintenance knowledge\n, • Comfortable working independently while also contributing as part of a wider team\n, • Good health & safety awareness and understanding of compliance requirements\n, • Strong communication skills and a customer-focused approach\n, • Experience using CAFM systems would be advantageous\n, • F-Gas, HVAC, mechanical or building services experience would be highly desirable\n\n Working Hours37.5 hours per week \n\n • 5 days out of 7 on a rota basis\n, • Weekend and bank holiday working required as part of the rota\n, • Shifts operating between 7:30am and 8:00pm\n\n What's In It For You? \n\n • Join a brand-new flagship student accommodation development from day one\n, • Work within a fast-growing and highly respected PBSA operator\n, • Exposure to a large-scale, modern building with extensive building services and plant infrastructure\n, • Opportunity to work alongside experienced maintenance and operations professionals\n, • Ongoing training and development opportunities\n, • Clear progression pathways within a growing portfolio\n, • Company benefits package\n, • Supportive team culture and long-term career prospects\n

About Us \n Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We’re passionate about making the pharmacy experience as easy and convenient as possible online. \n About the Role \n We’re looking for someone who’s eager to share their expertise, inspire the team and drive a culture of continuous learning to constantly improve our pharmacy and put our patients first. If this sounds like you, we'd love you to join the fast-growing, enthusiastic team! \n As a key member of the pharmacy team, you will be responsible for developing and supporting all aspects of the pharmacy. The role must ensure high-quality, innovative and up-to-date pharmacy services, which will consistently meet the needs of all our patients. \n The right individual will be commercially focussed with excellent clinical skills and someone who can effectively communicate with patients and other healthcare professionals. They will help lead and manage a skilled team to provide an outstanding pharmacy service, in addition to further developing the business. \n Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. \n Key Responsibilities \n\n • Help ensure the pharmacy is always operating safely and efficiently within the General Pharmaceutical Council’s standards for distance-selling pharmacies\n, • Help ensure a high-quality, innovative and up-to-date service that meets the needs of all our patients\n, • Ensure relevant clinical audits are performed to monitor and improve the pharmacy service\n, • Participate in the revision and development of local dispensary policies and SOPs\n, • Participate in multidisciplinary teamwork, helping to motivate staff and maintain effective working relationships\n, • Address escalated customers' requests and complaints, showing excellent communication and customer service skills\n, • Help oversee the procurement of pharmacy supplies and stock control\n, • Be an enthusiastic, driven, and self-motivated leader who can support the business aims and objectives\n, • Be a dynamic and organised leader with excellent attention to detail\n, • Work closely with the marketing and development team to ensure any patient-facing content is clinically correct\n, • Be able to cover the role of the responsible pharmacists should the need arise\n\n Key Skills and Requirements \n\n • GPhC registered\n, • Qualified pharmacist\n, • High levels of IT literacy and numeracy are essential\n, • Good people skills\n\n Benefits \n\n • Central London (WC1X) office with spectacular views of the city and within walking distance from various underground and train stations such as Russell Square, Chancery Lane, King’s Cross and Farringdon\n, • Fun and friendly office environment (table football, fruit bowls, cakes and snacks, drinks fridge, etc.)\n, • Regular socials\n, • Pension scheme\n, • Employee discount\n, • Free parking\n, • BlueLightCard eligibility\n, • Excellent mentorship and career development\n\n Private medical insurance (activated after probation), with rewards including: \n\n • Amazon Prime Membership\n, • Weekly drink at Café Nero\n, • Up to 50% off gym memberships: PureGym, Virgin Active, Nuffield Health\n, • Discounted Apple watch\n, • Up to 40% off fitness trackers and smartwatches from Garmin, Fitbit, Samsung, Polar and Withings\n, • Discounted cinema tickets (Vue, ODEON)\n, • 30% off Merlin Attractions (Alton Towers, Thorpe Park, etc.)\n, • Up to 20% off on up to 4 hotel bookings a year with Expedia\n, • Discounts on Waitrose shopping and healthy food boxes (Mindful Chef)\n, • 75% off selected Champneys Spa Breaks\n, • Vitality American Express Credit Card (get up to 2% cashback)\n, • Rakuten TV on-demand movie rentals\n, • 30-day Deliveroo Plus Gold Membership\n, • Weekly discounts at Itsu\n, • Amazon Gift Card (£5 or £10 gift card each month)\n, • Up to 25% discount with luxury hotel, Mr & Mrs Smith\n, • GymShark and SportsShoes discounts\n, • 12 months Fiit Membership\n, • 25% off selected full priced bikes or 15% off selected Turbo e-bikes, as well as discounts on equipment\n, • WeightWatchers Premium membership for 6 months for £30\n, • 12 month subscription with Headspace\n, • Up to £1,026 cashback on a Peloton Cross Training Tread, or up to £630 cashback on a Peloton Cross Training Bike or Cross Training Bike+\n, • Free Allen Carr Easyway stop smoking programme worth up to £379 with the option to attend one programme at over 40 centres nationwide\n\n

Temporary Head Concierge - High-End Residential Development, Watford\n Location: WatfordPosition: Temporary Head ConciergeHours: Monday to Friday, 09:00-17:00Contract: Temporary \n We are seeking an experienced, professional, and customer-focused Temporary Head Concierge to join a prestigious luxury residential development in Watford. \n This is an excellent opportunity for an experienced concierge or residential professional to lead a dedicated front-of-house team while delivering an exceptional service to residents, visitors, and contractors. Key Responsibilities\n\n • Oversee the day-to-day operation of the concierge team.\n, • Provide leadership, guidance, and support to concierge staff.\n, • Ensure all duties and tasks are completed to the required standard and within agreed timeframes.\n, • Maintain exceptional customer service standards at all times.\n, • Monitor team performance and address any operational issues promptly.\n, • Act as the main point of contact for residents, contractors, and managing agents.\n, • Ensure the reception and communal areas are presented to the highest standard.\n, • Manage deliveries, contractor access, resident enquiries, and site communications.\n, • Maintain accurate records, reports, and handovers.\n, • Ensure site procedures, health and safety policies, and security protocols are followed.\n, • Support the Site Manager and Property Management team with the smooth running of the development.\nAbout the Role\n The proposed hours are 09:00-17:00, Monday to Friday, with the primary responsibility of overseeing and supporting the concierge team. The successful candidate will focus on ensuring tasks are completed as instructed, maintaining high service standards, monitoring day-to-day performance, and providing strong operational leadership across the site. About You\n The ideal candidate will have: \n\n • Previous experience as a Head Concierge, Senior Concierge, Front of House Manager, or in a similar leadership role within a luxury residential, hotel, or hospitality environment.\n, • Excellent leadership and people management skills.\n, • Outstanding communication and interpersonal abilities.\n, • A proactive, organised, and professional approach.\n, • The ability to remain calm under pressure and resolve issues effectively.\n, • Strong administrative and IT skills.\n, • A commitment to delivering exceptional customer service.\n, • A smart, professional appearance and a positive attitude.\nWhat We Offer\n\n, • Competitive hourly rate.\n, • Monday to Friday working hours.\n, • Opportunity to work within a prestigious residential development.\n, • Supportive and professional working environment.\n, • Immediate start available for the right candidate.\n\n If you have a passion for delivering exceptional service and have the leadership skills to manage a high-performing concierge team, we would love to hear from you. Apply today to be considered for this exciting temporary opportunity.

Aftersales customer services agent - Required for this well known travel company based in North London. They are looking for a experienced travel person ideally with GDS knowledge to work in this busy aftersales team. They will pay up to £28,0000 + up to £5,000 comm and benefits.Aftersales customer service agents duties-To answer all calls in a courteous and professional manner within the departmental standards.-To deal with all telephone and email queries post reservation and general queries.-To amend or cancel reservations as a result of incoming enquiries. To include amending dates, upgrading tickets, route changes, name changes, refunds and seat/meal requests-To amend hotel, car hire and transfer reservations-To action ETA’s (visa’s), API’s, Mobility Forms within set timeframes-To work to set targets and ensure efficient customer care handling.-Ability to make decisions in a pressurised environment.-Computer Literate – to be able to use a variety of applications - GDS(galileo),Outlook and possibly word/excel.Aftersales customer service agents skills required-Travel industry experience is a must with in a sales , customer service or administration team.-Ideally GDS trained, galileo would be a major advantage Additional information-One in three Saturdays with a day off during the weekIf you are interested in the above role please apply online or send your cv to quoting DT60255

My client is looking for anexperienced hotel Food and Beverage Duty Manager, who will work alongside the Operations Manager and Restaurant & Bars Manager in delivering outstanding customer service at this hotel, which offers restaurant, bar, conference, banqueting, weddings and events. IMMEDIATE START. \n \n The ideal candidate for the experienced hotel Food and Beverage Duty Manager, is: \n\n • Someone with a proven track record in high-volume hotel operations or similar\n, • Someone that has multiskilled attributes that they can bring to the team, serving restaurant dining periods on a rota, running weddings, working alongside the bars team, or hosting and running a conference / other events.\n, • ‘Sleeves rolled up’ work ethic\n, • Someone who can deliver targets and goals set by management\n, • Someone who enjoys looking after customers\n, • Experience in training other team members in the department\n, • Demonstrable experience in fulfilling duty manager duties and responsibilities\n\n \n Job Type: \n Food and Beverage Duty Manager \n Pay: £28,000.00 to £35,000.00 / per year. \n \n Experience: Restaurant, Events and Bar Supervising: 3 years (preferred) \n Licence/Certification: Food Hygiene Certificate (preferred) / Allergens Training (preferred) \n \n N.E. Recruitment is acting as an Employment Agency in relation to this vacancy. \n \n Please send an up to date copy of your Curriculum Vitae. \n \n We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. \n \n Candidates must be eligible to live and work in the UK

Antella Recruitment is delighted to be managing the recruitment for a Group inbound tour operator seeking a Italian Speaking Groups & Operations Executive. \n Working within a fast-paced inbound travel environment, you will be responsible for creating bespoke itineraries for international groups travelling throughout the UK and Ireland. This is an excellent opportunity for someone who enjoys building relationships, negotiating with suppliers and managing bookings from enquiry through to completion. \n The Role \n\n • Manage group travel enquiries and prepare quotations.\n, • Create bespoke itineraries for international groups.\n, • Liaise with hotels, attractions and transport suppliers to negotiate rates and availability.\n, • Confirm bookings and prepare travel documentation.\n, • Deliver exceptional customer service while building strong relationships with clients and suppliers.\n\n About You \n\n • Fluent in Italian and English (essential).\n, • Experience within Inbound Travel, Hotel Group Reservations, Reservations or Hotel Reception.\n, • Excellent organisational, communication and customer service skills.\n, • Highly organised with strong attention to detail.\n, • A positive team player with a passion for travel.\n\n If you're looking for an exciting opportunity to build your career within the travel industry, we'd love to hear from you.

Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! \n We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. \n This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. \n The role: \n\n • Support queries raised to the GDS Help Desk (Service desk)\n, • Assist with GDS related questions (Formats, workflow, processes and configurations)\n, • Manage all new advisors onboarding and offboarding (Agency implementations)\n, • Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces)\n, • Support Implementation of new client OBTs/BTA cards\n, • Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs.\n, • Support new product developments and rollouts that encroach on the GDS.\n, • GDS Software installation & support\n, • Support GDS Hotel rate code loading and ongoing maintenance\n, • Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X)\n, • Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite)\n, • Identify and share changes and updates related to the GDS with operational leaders.\n, • Set up / Support Sabre Red apps and scripts.\n, • Set up / Support Galileo Navitas products.\n, • Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus\n, • Support Compleat (mid-office) updates where required.\n, • Support GDS audits as and when required.\n, • Support questions and troubleshoot for all GDS & GDS Tools\n, • Evaluate and escalate where training needs are identified (Advisors).\n, • Evaluate and escalate issues to IT and other operational teams where necessary.\n, • Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams.\n, • Ensure that all internal process documents are kept up to date.\n, • Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes.\n\n The person: \n\n • Advanced knowledge of the travel industry is essential.\n\n\n, • 3 -5 years' experience (fully proficient) working with Travelport (back end)\n\n\n, • Travelport script knowledge essential - Smart Buttons preferably\n, • Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business.\n, • Ability to move projects and share updates in a timely manner with the project owner.\n, • Ability to manage multiple projects/tasks simultaneously and prioritize own workload.\n, • Excellent oral and written communication skills are essential.\n, • Must have exceptional customer service skills.\n, • Flexibility to support the needs of the business.\n\n The package: \n\n • A salary of circa £40,000 (depending on experience)\n, • Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate\n, • Statutory Pension Scheme\n, • Annual Leave Entitlement: 25 days plus 8 public holidays\n, • Medicash Level 2\n, • BUPA Dental Level 1\n, • Discretionary Bonus of 5%\n, • Life Insurance 2 x Annual salary\n, • Health Assured EAP\n\n Interested? \n Please click APPLY or contact \n

Area Sales Manager - Hospitality Furniture \n Job Title: Area Sales Manager -Furniture Solutions for the hospitality sectorIndustry Sector: Area Sales Manager, Business Development Manager, Regional Sales Manager, Building Products, Building Materials, Portable Furniture, Furniture, Furniture Solutions, Tables, Chairs, Lockers, Flooring, Interior Spaces, Education Sector, Education, Schools, Colleges, Universities, Dealers, Leisure, Hotels, Hospitality, Dealer Partners, Corporate End Users, Flooring, KBB, Building Envelope \n Area to be covered: London \n Remuneration: £45,000 - £50,000 + circa £15,000 commission \n Benefits: £600 per month car allowance & full benefits packagesThe role of the Area Sales Manager - Furniture Solutions will involve: \n\n • Field sales role selling a high quality manufactured range of furniture to the hospitality sector\n, • All of your time will be spent selling to hospitality consultants, hotel management teams, interiors designers and architects\n, • Problem solving, resolving conflicts and providing solutions to customer’s needs\n, • Majority of your time managing existing accounts, with element of new business\n, • Dealing with order values ranging from £3k - £150k depending on project sizes, with average order ranging between £3k-£6k\n\n The ideal applicant will be an Area Sales Manager -Furniture Solutions with: \n\n • Must have hospitality sales experience dealing with hospitality consultants, hotel management teams, interiors designers and architect\n, • Ideally familiar with furniture products such as; lockers, stages, tables and chairs (would consider other product backgrounds with strong route to market experience)\n, • Highly motivated and able to work on own initiative\n, • Excellent communication and negotiation skills\n, • Self-starter, good time management skills, focused and customer service orientated\n\n Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Field Construction Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Area Sales Manager, Business Development Manager, Regional Sales Manager, Building Products, Building Materials, Portable Furniture, Furniture, Furniture Solutions, Tables, Chairs, Lockers, Flooring, Interior Spaces, Education Sector, Education, Schools, Colleges, Universities, Dealers, Leisure, Hotels, Hospitality, Dealer Partners, Corporate End Users, Flooring, KBB, Building Envelope

Hotel Duty Manager \n The shifts are 630am - 330pm and 3pm to 11pm / 5 out of 7 days including evenings and weekends \n Based in Uxbridge \n £18.57 per hour \n 6 - 12 months \n Main accountabilities: \n\n • Leading by example to develop and motivate the team.\n, • Operate the Opera Hotel Property Management System to effectively manage all guest reservations.\n, • Support completion of month end financial submission.\n, • Recruiting, training and actively managing in house staff to ensure a satisfactory performance is achieved on time.\n, • Ensuring that staff whilst on duty, are working to the standards expected by management and that accurate records on time sheets are recorded for payment purposes.\n, • Must be able to arrange cover or step in should there be a staff shortage on shift\n, • Observe and monitor workers' performance to make sure that company rules and procedures are being followed.\n, • Confer and co-operate with other department managers to co-ordinate hotel activities\n, • Answer questions about hotel policies and services, and resolve customers complaints.\n, • Purchase supplies or services from outside vendors\n, • Inspect hotel for cleanliness and appearance.\n, • Co-ordinate front-office duties and resolve problems.\n, • Greet and register guests.\n, • Collect payment and cash up and record money earned and spent.\n, • Assign duties to workers and schedule shifts to suit the needs of the business\n, • Analyse financial information, create reports to meet the requirements of the business as requested.\n, • Coach colleagues on how to do undertake the duties of their role and motivate them to finish projects, and meet deadlines.\n\n \n Additional Duties & Responsibilities \n\n • Ensuring that customers receive the correct standard of service delivery to the specified standard on time and in a pleasant and polite manner\n, • Be able to advise dissatisfied customers on Customer Complaints procedure and try to rectify problems\n, • Be visible and available to guests in the restaurant, lounge and bar areas during peak service times.\n, • Whilst on duty, ensure that all standard checklists are implemented, used as prescribed and guidance is followed across all areas.\n, • To ensure the cleanliness and checking of public areas and back of house and hotel surrounds are carried out efficiently and that it is clean according to the hotel operating standards\n, • Ensuring that expenditure is kept within budget by careful monitoring and seeking approval for additional expenditure prior to ordering.\n, • Ensuring that the University and hotel's financial procedures are followed.\n, • Ensuring that staff provide you with correct and accurate information to enable payments to be processed.\n, • Aim to achieve maximum occupancy levels in order to maximise income potential and to record the appropriate statistics accurately.\n, • Ensuring that procedures are in place and followed for banking and keeping all takings and monies securely.\n, • Presents a weekly business update to the Head of Hotel and attend a formal monthly financial review.\n\n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details ,and are you looking for a part time role? \n We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department. \n They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everyone run smoothly and they have the trip of their lifetime. \n Responsibilities: \n\n • Providing full post-sales support to the sales team\n, • Organising airport transfers\n, • Organise hotel rooming lists and invoices\n, • Ticket seating allocation and issuing\n, • Manage the final instructions for clients\n, • Customer invoices\n, • Ad hoc travel administration duties as required\n\n Skills / Experiences required: \n\n • Travel and Tourism background or degree\n, • Amadeus or another GDS\n, • Operational experience\n, • Must be organised, proactive and flexible\n, • Passion for Travel\n, • Must have high attention to detail showing accurate grammar and numerical skills\n, • Must have experience of working with Microsoft applications and able to pick up new systems easily (Basic/working knowledge of MS Excel is required).\n, • Previous administration experience gained within the travel sector a bonus.\n, • Be obsessive about our customers and the service we give them in order to enhance their enjoyment of our holidays\n, • Ability to prioritise workload and show a high level of urgency. Shows flexibility, quick thinking and a highly organized approach\n, • Enthusiasm, motivated and a passion to deliver excellent service with a 'can do' attitude\n, • A willingness to learn, and grow with the company\n\n The package: \n\n • Competitive salary : Up to £32,000(FTE)\n, • Part Time - Two Days in office One Day working remotely.\n, • Modern offices based in South West London/Surrey\n, • Fantastic benefits\n, • Growth within the company\n\n Interested? \n Please click APPLY or contact \n \n

Antella Recruitment is delighted to be recruiting on behalf of a leading travel organisation for a Group Reservations Executive. \n This is an exciting opportunity for an organised and customer-focused individual to join a busy reservations team, managing group accommodation bookings and delivering exceptional service from enquiry through to confirmation. If you enjoy working in a fast-paced environment, building strong client relationships and coordinating multiple bookings, this could be the ideal role for you. The Role\n\n • Manage group reservation enquiries from initial enquiry through to confirmation.\n, • Prepare accurate quotations and proposals for group bookings.\n, • Coordinate accommodation requirements, rooming lists, amendments and special requests.\n, • Liaise with hotels and suppliers to secure availability and negotiate the best possible rates.\n, • Confirm bookings and ensure all reservation details are accurate and up to date.\n, • Build and maintain strong relationships with clients, suppliers and internal teams.\n, • Deliver outstanding customer service while managing multiple bookings and deadlines.\n, • Ensure all administration and reservation records are maintained accurately.\nAbout You\n\n, • Previous experience within Group Reservations, Hotel Reservations, Hotel Reception, Inbound Travel or the Travel Industry.\n, • Excellent communication and customer service skills.\n, • Fluent Spanish and English essential\n, • Strong organisational skills with exceptional attention to detail.\n, • Ability to manage multiple priorities in a busy environment.\n, • Confident using reservation systems and Microsoft Office.\n, • A proactive team player with a positive and professional attitude.\n\n If you are looking to develop your career within a dynamic travel business and have a passion for delivering exceptional customer service, we'd love to hear from you.

Reservation Agent – Luxury Hotel | Central LondonSalary: Competitive + Outstanding BenefitsLocation: Central LondonHours: Full-time | Shift Patterns (including weekends and bank holidays) Join One of London's Leading Luxury Hotel Collections Are you passionate about delivering exceptional customer service? Do you have experience within hotel reservations or hospitality and enjoy creating memorable guest experiences? We're recruiting for a Reservation Agent to join the prestigious Montcalm Collection, a luxury hotel group renowned for its exceptional service, iconic London properties and commitment to employee development. This is an exciting opportunity to join a collaborative team where every booking is the start of an unforgettable guest journey. The Role As a Reservation Agent, you'll be the first point of contact for guests, ensuring every reservation is handled professionally and efficiently whilst maximising revenue opportunities.Key Responsibilities:\n\n • Manage reservations via telephone, email and online booking platforms.\n, • Deliver exceptional customer service and resolve booking enquiries.\n, • Maintain an excellent knowledge of room types, rates, packages and promotions.\n, • Process amendments, cancellations and no-shows accurately.\n, • Manage room inventory to help maximise occupancy.\n, • Identify opportunities to upsell rooms and hotel experiences.\n, • Liaise with internal departments to ensure guest requests are communicated.\n, • Prepare reservation reports and maintain accurate booking records.\n, • Act as an ambassador for the Montcalm Collection, delivering a luxury guest experience from the very first interaction.\nWhat We're Looking For\n\n, • Previous reservations experience within a hotel or serviced apartment environment.\n, • Experience within luxury hospitality is highly desirable.\n, • Excellent communication and customer service skills.\n, • Strong organisational skills and exceptional attention to detail.\n, • Experience using Opera PMS or a similar hotel reservation system.\n, • A proactive, solutions-focused approach.\n, • Ability to work independently and as part of a team.\n, • Flexibility to work shifts, weekends and bank holidays.\n, • Right to work in the UK (visa sponsorship is not available).\nWhat's on Offer\n\n, • Competitive salary.\n, • 28 days holiday (including bank holidays), increasing with service.\n, • Paid birthday leave.\n, • Cashback healthcare plan.\n, • Employee Assistance Programme with legal and wellbeing support.\n, • Complimentary meals whilst on duty.\n, • Marriott Bonvoy hotel discounts.\n, • Exclusive Montcalm Collection room rates.\n, • Cycle to Work scheme.\n, • Discounted gym membership.\n, • Ongoing training, leadership development and career progression.\n, • Paid volunteering day.\n, • Employee referral scheme.\n, • Recognition awards and regular team celebrations.\n If you're passionate about hospitality and looking to develop your career with one of London's premier luxury hotel collections, we'd love to hear from you.Apply today or contact Frankie at Parkside Recruitment for more information.

The Role \n This role is designed to provide comprehensive administrative support across the office, the General Affairs team, and the executive leadership. The successful candidate will independently manage all front-of-house and reception duties, coordinate international employee travel, and work collaboratively with the EUA Board PA to provide seamless, shared backup support to the Board of Directors, ensuring consistent coverage and operational excellence at all times. \n The key areas of responsibility are: \n GA Administrative Tasks \n Reception Duties \n\n • Registering and greeting visitors, monitoring the switch board, screening and directing calls, ordering food for business meetings.\n, • Take responsibility for the reception area and front of house meeting rooms at ONE’s RHQ regional headquarters, ensuring the reception area and meeting rooms are always maintained to excellent standards.\n, • Set up meeting rooms as required (including refreshments) and check and update the meeting room schedule both at the beginning of each day and then regularly throughout the day.\n, • Ensure to keep all lunch records up to date so all invoices can be checked and passed timely.\n, • Assist with the organisation of town hall meeting facilities and other corporate/social events.\n, • Competent First aider & fire warden.\n, • Order milk and fruit deliveries for the RHQ office including record keeping and invoice processing.\n\n Travel Duties \n\n • Make travel arrangements in line with the EUA Travel policy for London RHQ & Netherlands Sub-RHQ employees, including being responsible for processing subsequent travel invoice settlement in a timely manner against the correct cost centres.\n, • Manage London hotel bookings for visitors (internal/external).\n, • Assist with Visa arrangements as and when required.\n, • Assist where required with travel audits on a monthly basis, utilising the monthly travel data report from the TMC.\n\n Office Facilities \n\n • Assist with post and courier management i.e. open mail and distribute to the correct department accordingly, arrange couriers, and special deliveries.\n\n Meeting Organization \n\n • Coordinate other RHQ departmental meetings if requested, including venue arrangement and meeting facilities.\n\n London RHQ CSR \n\n • Provide assistance when required in coordinating London RHQ CSR activities, driving engagement and ensure they are arranged in line with ONE’s CSR policy and have the correct insurance coverage with EUA Legal.\n\n EUA BOARD PA Support \n Director Travel Arrangements: \n\n • Book travel arrangements (flight, train, hotel bookings, taxi arrangements).\n, • Handle visa arrangements for business trips.\n, • Manage Concur travel cost approval requests.\n, • Handle all travel-related invoices, cross-checking before passing to accounts for payment.\n\n Meetings and Visitor Coordination: \n\n • Coordinate guest visits, ensuring individual requirements are met (building access, meeting room bookings, business lunches/dinners).\n, • Organise meetings – book meeting rooms or conference facilities.\n\n Personal Assistance: \n\n • Arrange and schedule appointments as necessary .\n, • Answer and screen telephone calls, taking accurate messages.\n\n Meeting Organisation: \n\n • Assist to arrange/coordinate EUA Board , Function Head and EUA Head meetings in coordination with EUA Board PA.\n\n Other Tasks \n\n • Assist with ad hoc projects as and when requested.\n, • Maintain confidentiality of Client, Company, and Staff information at all times.\n, • Provide cover / support Office facilities during periods of absence.\n, • Ensure that all email correspondence is correctly filed in the mailboxes in which you are responsible for.\n\n The Requirements \n\n • Minimum of 2 years’ experience within a similar role\n, • Proven experience in an administrative role, preferably supporting senior management.\n, • Organisational and time management skills.\n, • Travel booking experience is required\n, • Receptionist and switchboard experience is required\n, • Office facilities experience\n, • Excellent verbal and written communication skills\n, • Excellent people skills\n, • Fluency in written and spoken English\n, • Able to work with initiative\n, • Excellent attention to detail\n, • Basic knowledge of Microsoft office / G-Suite programme\n, • Communication\n, • Teamwork\n, • Problem solving\n, • Planning & Organisation\n, • Customer Service\n\n The Benefits \n\n • Paid annual leave of 25 days per annum plus UK bank and public holidays.\n, • Hybrid working arrangement.\n, • Membership of the Company’s Group Personal Pension Plan.\n, • Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review.\n, • Permanent Health Insurance.\n, • Death in Service.\n, • Private Medical Cover (BUPA) after two years’ service.\n, • Employee Assistance Programme, with free independent confidential support and virtual GP services.\n, • An interest free annual travel season ticket loan.\n, • Family leave policies enhanced above statutory.\n, • Enhanced company sick pay policy.\n, • Medical health check.\n, • Annual eye test and contribution towards glasses for VDU prescriptions.\n, • Online employee discount platform.\n, • Health Cash Plan\n\n Application \n The closing date for this vacancy is 6th August 2026 but if a significant number of applications are received, it will close earlier. \n Applicants must have the permanent right to live and work in the UK.

Receptionist \n German Speaking - HYBRID (3 days in Office) Senior Workplace Coordinator \n London \n £30,000 to £43,000 \n Receptionist Workplace Coordinator - German Speaking - in London Finance Firm. Working within a high-end client suite reception we are needing super polish, administration and customer service skills. This is a senior role - We have this exciting challenging role, which combines meeting room reservations, admin and other areas. \n If you have worked as either a corporate receptionist, OR 5* Hotel Receptionist OR have premium Cabin Crew airline experience then please apply. Welcoming clients using customer service skills, for the front desk, front of house as the main ambassador for this firm, also the organising of events. Welcoming clients & visitors using your excellent communication skills, liaising with people face to face to deliver that first-class guest services experience \n Benefits include: GYM, PENSION, LARGE BONUS, PRIVATE HEALTH, PRIVATE DENTAL and more. \n Front of House Recruitment is London's Executive Receptionist Specialist. CABIN CREW OR 5* HOTEL OR RECEPTIONISTS \n 3 days in office, 2 from home \n This company knows what an IMPORTANT job their front of house staff do and how essential this vacancy is for their image. \n Main duties - with a high level of responsibility. \n RECEPTIONIST DUTIES: \n\n • Meeting and greeting clients & visitors in reception offering a warm welcome\n, • Ensuring clients receive VIP treatment\n, • Liaising with other departments and the catering team and the AV team\n, • Liaising with the PAs and executive directors\n, • Booking in the catering for lunch/breakfast meetings\n, • Liaising with private clients and providing a 5* guest experience\n, • Reservation of meeting rooms on a computerised meeting room booking system\n, • Occasionally taking and transferring calls on a switchboard,\n, • Booking couriers\n, • Administration Adhoc duties\n, • Having an eye for detail and occasionally doing floor walks - checking rooms are perfect each time.\n\n Please Google "Receptionist Recruitment Agency" for more or our vacancies

Home Delivery Driver (3.5T Luton Van) – Temp to Perm-HAYES \n Location: Deliveries across London & the South EastPay Rate: £14.00 per hourHours: 45 hours per week, Monday to FridayContract: Temp to PermPermanent Salary: Approximately £34,000 per annum upon successful completion of the temporary period \n We are currently recruiting for a reliable and customer-focused Home Delivery Driver to join a busy transport and logistics team. This is an excellent opportunity for an experienced delivery driver looking for a long-term career with the potential to secure a permanent position. \n In this role, you will be responsible for delivering and installing premium bed bases and mattresses into customers' homes across London and the South East. You will be the face of the business, providing exceptional customer service while ensuring deliveries are completed safely, efficiently, and on time. \n Key Responsibilities \n\n • Deliver and install bed bases and mattresses in customers' homes.\n, • Drive a 3.5-tonne Luton van safely and professionally.\n, • Carry out daily vehicle checks and report any defects.\n, • Ensure deliveries are completed on time and to a high standard.\n, • Provide outstanding customer service at every delivery.\n, • Communicate effectively with customers, colleagues, and management.\n, • Adapt to changing schedules, traffic conditions, and customer requirements.\n, • Work collaboratively as part of the transport team.\n, • Follow company procedures, policies, and administrative requirements.\n, • Maintain service levels and achieve delivery targets.\n, • Undertake additional duties as required.\n\n About You \n\n • Previous experience as a delivery driver is essential.\n, • Comfortable entering customers' homes and representing the business professionally.\n, • Excellent communication and customer service skills.\n, • Flexible and adaptable with a positive attitude.\n, • Able to manage challenges independently while out on the road.\n, • Physically fit, as lifting and installing products will be required.\n, • Full UK driving licence.\n\n Working Hours \n\n • 45 hours per week\n, • Monday to Friday\n, • Varying start times from 6:30am\n, • Finish time depends on completion of the day's delivery schedule\n, • Overnight stay required approximately every other week\n \n, • Hotel accommodation provided\n, • Meal allowance paid\n \n\n What's on Offer? \n £14.00 per hour Temp-to-perm opportunity Permanent salary of approximately £34,000 per annum Hotel accommodation and meals paid for overnight stays Monday to Friday working pattern Opportunity to work with premium products and provide a first-class delivery service \n If you are an experienced delivery driver with excellent customer service skills and are looking for a rewarding temp-to-perm opportunity, we'd love to hear from you.

About Us \n Pharmica is one of the leading online pharmacies in the UK. We offer a wide range of effective treatments through our free online prescription service. Our ethos is providing cutting-edge technology to automate and innovate safe, affordable health care while delivering exceptional customer service. We’re passionate about making the pharmacy experience as easy and convenient as possible. \n About the Role \n We are looking for an enthusiastic ‘Pharmacy Assistant’ to join our friendly, professional pharmacy team. The right applicant should be self-motivated, ambitious and proactive. You will be responsible for diligently dispensing medication, providing exceptional customer service and managing pharmaceutical stock levels. \n Our bright and friendly offices, with spectacular views of the city, are based in Central London (WC1X) - within walking distance from various underground and train stations such as Russell Square, Chancery Lane, Kings Cross, and Farringdon. \n Responsibilities and Duties \n\n • Dispensing Medication\n, • Customer Service\n, • Pharmaceutical Stock Management\n\n Qualifications and Skills \n\n • Excellent computer literacy (you MUST be technology friendly)\n, • Fast typists\n, • Good organisation skills\n, • Excellent communication skills\n, • Fluent English (you will need to deal with telephone and email queries)\n, • Ability to work under pressure\n, • Team Player\n\n Benefits \n\n • Central London (WC1X) office with spectacular views of the city and within walking distance from various underground and train stations such as Russell Square, Chancery Lane, King’s Cross and Farringdon\n, • Fun and friendly office environment (table football, fruit bowls, cakes and snacks, drinks fridge, etc.)\n, • Regular socials\n, • Pension scheme\n, • Employee Discount\n, • Free Parking\n, • Access to BlueLight Card Discount\n, • Excellent mentorship and career development\n\n Private medical insurance (activated after probation), with rewards including: \n\n • Amazon Prime Membership\n, • Weekly drink at Café Nero\n, • Up to 50% off gym memberships: PureGym, Virgin Active, Nuffield Health\n, • Discounted Apple watch\n, • Up to 40% off fitness trackers and smartwatches from Garmin, Fitbit, Samsung, Polar and Withings\n, • Discounted cinema tickets (Vue, ODEON)\n, • 30% off Merlin Attractions (Alton Towers, Thorpe Park, etc.)\n, • Up to 20% off on up to 4 hotel bookings a year with Expedia\n, • Discounts on Waitrose shopping and healthy food boxes (Mindful Chef)\n, • 75% off selected Champneys Spa Breaks\n, • Vitality American Express Credit Card (get up to 2% cashback)\n, • Rakuten TV on-demand movie rentals\n, • 30-day Deliveroo Plus Gold Membership\n, • Weekly discounts at Itsu\n, • Amazon Gift Card (£5 or £10 gift card each month)\n, • Up to 25% discount with luxury hotel, Mr & Mrs Smith\n, • GymShark and SportsShoes discounts\n, • 12 months Fiit Membership\n, • 25% off selected full priced bikes or 15% off selected Turbo e-bikes, as well as discounts on equipment\n, • WeightWatchers Premium membership for 6 months for £30\n, • 12 month subscription with Headspace\n, • Up to £1,026 cashback on a Peloton Cross Training Tread, or up to £630 cashback on a Peloton Cross Training Bike or Cross Training Bike+\n, • Free Allen Carr Easyway stop smoking programme worth up to £379 with the option to attend one programme at over 40 centres nationwide\n\n \n Language: \n \n\n • English (required)\n\n \n Licence/Certification: \n \n\n • NVQ Level 2 Dispensing Qualification (required)\n\n \n Work Location: In person

DOORPERSON \n\n • Rendall & Rittner • £27,000 - £28,000 • Centre Point - WC1A 1DB • 4 Days on, 4 Days off,\n\n DEVELOPMENT DETAILS \n Join a landmark West End address where luxury living and iconic views meet effortless city access. You will be part of a five-star residential environment with a 24-hour concierge and exceptional amenities including a pool, spa, gym, sauna, cinema and residents’ lounge. With Soho and Covent Garden moments away and Tottenham Court Road station directly below, your desk is at the centre of London’s cultural and transport heartbeat. \n ROLE EXPECTATIONS \n You will be the first friendly face residents and guests meet, delivering a polished, professional welcome and ensuring smooth arrivals and departures. Most days you’ll manage the front entrance, support concierge operations, coordinate deliveries and taxis, and keep the lobby immaculate and secure. You’ll balance warm hospitality with vigilant attention to safety and procedures. \n WHAT SUCCESS LOOKS LIKE \n\n • Every resident and guest is greeted promptly by name where possible, with a warm, tailored welcome.\n, • The entrance, lobby and approach remain pristine and calm, even at peak times.\n, • Packages, keys and access are handled accurately, securely and in line with procedures.\n, • You communicate clearly with concierge, security and contractors to keep everything running smoothly.\n, • Incidents and maintenance issues are spotted early and escalated appropriately.\n, • Shift handovers are concise and complete, ensuring seamless service 24/7.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Managing the door and lobby, opening doors and assisting with access while maintaining security.\n, • Welcoming residents and guests, offering directions and support with bags, taxis and umbrellas.\n, • Coordinating deliveries, logging items and notifying residents in line with site procedures.\n, • Monitoring the entrance, reporting any safety or maintenance concerns promptly.\n, • Keeping the lobby and frontage tidy, presentable and free of hazards.\n, • Liaising with the concierge team, providing updates and ensuring smooth handovers.\n\n WHO THIS ROLE IS FOR \n\n • You bring a genuine passion for hospitality and take pride in creating standout first impressions.\n, • You are calm, courteous and professional, even when it’s busy or plans change.\n, • You have an eye for detail and notice what others miss, from a scuffed mat to a misplaced parcel.\n, • You communicate clearly and respectfully with residents, guests and colleagues.\n, • You’re punctual, reliable and thrive in a smart, standards-driven environment.\n\n EXPERIENCE THAT HELPS \n\n • Front-of-house experience in luxury residential, hotel or customer-facing environments.\n, • Confident handling deliveries, access control and lobby presentation standards.\n, • Familiarity with safety, security and incident reporting procedures.\n, • Experience using radios, logging systems or basic building management tools.\n, • Knowledge of the local West End area to assist with directions and recommendations.\n\n WHAT WE OFFER \n\n • 24 Days Including Bank Holidays days \n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on your service ethos, situational judgement, communication, security awareness and ability to deliver five-star front-of-house standards\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n Appointment is subject to a valid DBS check.

Antella Recruitment is delighted to be partnering exclusively with a leading global travel organisation to recruit a Contracts Manager specialising in the Nordic market. \n This is an exciting opportunity for an experienced travel professional with strong commercial and supplier contracting experience across Finland, Sweden, Norway, Denmark and Iceland. You'll play a key role in developing and maintaining supplier relationships, negotiating commercial agreements and driving product growth across the region. \n We would also welcome applications from experienced Hotel Contracts Managers, Destination Managers or Sales Managers within the travel industry, who have extensive knowledge of the Nordic market and are looking to move into a broader ground services contracting role. \n The Role \n\n • Negotiate commercial agreements with hotels, transport providers and ground service suppliers across the Nordic region.\n, • Build and maintain long-term relationships with key travel partners.\n, • Source new suppliers and destinations to enhance the company's product offering.\n, • Monitor market trends, competitor activity and commercial opportunities.\n, • Ensure contracts are commercially competitive and meet business objectives.\n, • Work closely with Operations, Product and Sales teams to deliver exceptional customer experiences.\n, • Travel within the Nordic region to visit suppliers and attend industry events when required.\n\n What We're Looking For \n\n • Previous experience within the travel industry is essential.\n, • Experience as a Contracts Manager, Hotel Contracts Manager, Ground Services Contracting Executive, Product Manager, Destination Manager or Sales Manager covering the Nordic market.\n, • Strong knowledge of Finland, Sweden, Norway, Denmark and Iceland.\n, • Excellent commercial negotiation and relationship-building skills.\n, • A proactive, commercially minded approach with strong attention to detail.\n, • Ability to work independently while managing multiple supplier relationships.\n\n Please Note \n Applications will only be considered from candidates with previous travel industry experience. \n This position is not suitable for applicants without travel sector experience. \n If you're passionate about the Nordic travel market and are looking to join a dynamic international travel business, we'd love to hear from you.

HANDYPERSON \n\n • Rendall & Rittner • £38,000 - £40,000 • Fulham Reach - W6 9RU • Monday - Friday\n\n DEVELOPMENT DETAILS \n Join a prestigious riverside community of around 744 luxury homes where five-star amenities meet a friendly, village feel. You’ll be part of a 24/7 service culture alongside concierge and on-site teams, supporting residents who enjoy a pool and spa, private cinema and a virtual golf suite. The setting is modern, beautifully maintained and well-connected, with multiple Underground lines a short walk away—making your working day varied, active and people-focused. \n ROLE EXPECTATIONS \n You will be the on-site go-to for general maintenance, reactive repairs and presentation standards across the development. Most days you’ll complete painting and decorating to a high standard, tackle minor plumbing fixes, care for communal areas and coordinate with the concierge and management team to keep everything running smoothly. You’ll balance planned tasks with responsive support, always with a welcoming, resident-first approach. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents feel listened to and supported, with issues acknowledged and resolved promptly.\n, • Communal areas look immaculate through consistent upkeep, touch-ups and deep cleans.\n, • You complete first-time fixes safely and efficiently, escalating only when needed.\n, • You plan your day effectively, keeping accurate records and communicating progress.\n, • Health and safety procedures are followed without exception, with risks identified early.\n, • You collaborate seamlessly with concierge, contractors and the management team.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Delivering painting and decorating across communal areas to a high, consistent finish.\n, • Carrying out minor plumbing repairs, such as leaks, blockages and fixture adjustments.\n, • Performing small fabric repairs and basic maintenance (e.g., doors, locks, fixtures).\n, • Cleaning tasks including carpet cleaning and operating the outdoor ride-on scrubber.\n, • Proactively inspecting the development, logging jobs and completing checklists.\n, • Assisting residents and liaising with contractors to coordinate remedial works.\n\n WHO THIS ROLE IS FOR \n\n • You take pride in high-quality workmanship and presentation standards.\n, • You’re personable, calm under pressure and focused on great resident service.\n, • You’re safety-conscious, organised and comfortable managing a busy workload.\n, • You’re practical, hands-on and happy working indoors and outdoors in all seasons.\n, • You hold a full, clean UK driving licence and are confident moving equipment safely.\n\n EXPERIENCE THAT HELPS \n\n • Painting and decorating in residential or hospitality settings to a high standard.\n, • Basic plumbing troubleshooting and repairs in occupied properties.\n, • Using carpet cleaning equipment and ride-on scrubber/dryers.\n, • Working within a large residential development, hotel or leisure environment.\n, • Familiarity with maintenance logs, checklists and simple digital reporting tools.\n\n WHAT WE OFFER \n\n • 20 Days plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on practical maintenance skills, customer service approach, problem-solving, safety awareness and how you prioritise workload in a live residential setting\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n A full, clean UK driving licence is essential. \n Appointment is subject to a valid DBS check.

Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes.The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business.The package: A salary of circa £40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAPInterested? Please click APPLY or contact (url removed)

HGV Class 2 Driver Linen Deliveries NW10 London £17.50 - £19.61 per Hour Early Starts Ongoing Work Immediate Opportunity WPRG Ltd is currently recruiting experienced HGV Class 2 (Category C) Drivers for an ongoing opportunity with our client based in NW10, London . This is a great opportunity for a reliable and professional driver looking for regular work, competitive pay and a role with a well-established operation. Why Join WPRG? Competitive pay of £17.50 - £19.61 per hour Ongoing work available Regular shifts with consistent start times Approximate 8-hour shifts Opportunity to work with a reputable client Supportive recruitment team Immediate opportunity available The Role As an HGV Class 2 Driver, you will be responsible for the safe and efficient delivery and collection of linen products to and from hotels across London. Your duties will include: Driving HGV Class 2 vehicles Delivering and collecting linen from hotel locations Loading and unloading goods safely Completing delivery paperwork and vehicle checks Assisting with warehouse duties when required Providing excellent customer service at delivery locations Ensuring all deliveries are completed safely, efficiently and on time Following all road safety and transport regulations Shift Details Start time: 04:00 Average shift length: Around 8 hours Regular ongoing work available What We're Looking For To be considered for this HGV Class 2 Driver role, you will need: Valid UK HGV Class 2 (Category C) Licence Valid Driver CPC Valid Digital Tachograph Card Minimum 6 months' HGV Class 2 driving experience Ability to safely load and unload the vehicle Good understanding of spoken English Reliable, punctual and professional approach Strong work ethic and commitment to providing a quality service Apply Today If you're an experienced HGV Class 2 Driver looking for a reliable role with competitive pay and regular hours in NW10 London , we'd love to hear from you. Apply online today or call 0208 529 5985 for more information and to register with our recruitment team. WPRG Ltd is an Employment Agency. TPBN1_UKTJ

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.JOB DESCRIPTION SUMMARYOversees and performs the facilities maintenance tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas across a group of properties to meet the Companys requirements for building standards, health and safety, statutory compliance and overall asset functionality. JOB DESCRIPTIONKey Role ResponsibilitiesAssigns and ensures completion of work orders generated from resident requests for service within the appropriate time and to the required standards achieving NPS targets, as well as ensuring the routine upkeep on the properties by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards.Monitors the building services maintenance and management regime to ensure the mechanical, electrical and other building services plant and equipment reach their expected life span. Notification of major defects or failure trends to the Facilities Manager with recommended actions and costings where appropriate.Contributes to the success of the turnover process to prepare for the following leasing and new check-ins cycle by managing and ensuring completion of the Apartments inspection.From the Apartment inspections creating a list of maintenance work needed, scheduling framework vendors and contractors as needed, obtaining required supplies and materials, completing all maintenance tasks, and inspecting completed work.Works with external stakeholders on a regular basis i.e. local council, project managers, fire services to ensure the property is compliant in all aspects of its works.Provides the Management team with monthly reporting of PPM, potential life cycle replacement and contractor performance reviews.Inspects work performed by other maintenance team members and contractors to assess workmanship, effectiveness of policies and procedures and develop corrective action plans as needed.Develops capability of team members in order to meet key performance goals and future succession requirements.Maintains adequate inventory of spare parts and maintenance materials and works with the Facilities Manager or Community Manager to order supplies and tools as needed to stay within budgetary guidelines.Develops and actions regular planned preventative maintenance (PPM) schedules with the approved supply chain of contractors at the required intervals. Contributes to the selection and management of the PPM Contractors.Monitors reactive, statutory and PPM works ensuring service level agreements are met, and accurate, up to date records are kept on systems and at the property.Coordinates and monitors minor works contractors and suppliers standards; retains accurate stock records, site operations log, including all relevant RAMS & Permits to work, testing records to achieve statutory compliance. Ensures that the Asset Management Plan documentation (Operations and Maintenance Manuals, Health and Safety File and Statutory records) are maintained in an up to date state in each property.Supports external contractors whilst on site in line with key management policies & procedures, access to accommodation and codes of conduct.Reviews and actions site risk assessments and method statements as required with the Facilities Manager. Checks that there are no Contractors allowed within or on the property without the necessary RAMs, PPE, induction and permit to work notices when appropriate. Carries out the requirements of HASWA and CDM.Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.Demonstrates customer services skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.About YouA reasonable level of general education educated to O Level / GCSE level or equivalent with demonstrable written and numerical skills.A qualification in electrical/mechanical engineering or plumbing (i.e. NVQ, City Guilds or similar) or the equivalent of an apprentice program or trade school in the building trades.Knowledge in all building repair trades, purchasing procedures and practices, painting and repair procedures.General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, chemicals, trip and fall hazards.Continually strives to improve knowledge, skills and abilities to produce the best results.Experience & SkillsEssentialBuilding maintenance experience in a domestic residential environment (i.e. hotel, premium or private residential block) or experience in a related building trades field consisting of repairs, refurbishing, cleaning, heating, and maintenance administration.Experience of developing and maintaining risk assessments, managing preventative maintenance systems and the ability to support the Community Manager to meet their obligations to operate a safe building.A strong work ethic and ability to work independently and take ownership of a task/project end to end.The ability to effectively supervise Contractors and Suppliers.The ability to work with aptitude to determine the most cost effective solutions to repairs without sacrificing on quality.A positive team player with a flexible and adaptable approach to work; including a willingness to work on-call or overtime where required.Exceptional communication skills and customer service approach, and comfort with and awareness of the demands of working in a customer-facing role.DesirableNICEIC Registered Electrician an advantage.IOSH qualifiedAn understanding of HVCA SFG20 maintenance job plansImportant Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addressesTPBN1_UKTJ

Are you experienced within the Travel Industry and knowledgeable of all things flight / GDS? Do you have a strong understanding of Travelport, amongst other CRS systems? We have the role for you! We are working with a well-established Corporate / Leisure Travel association, who are looking for a GDS whizz, to join the team within a Support Specialist position in London. This position provides all levels of GDS and technical product support to the companies advisors and internal departments, requiring assistance to resolve issues that could affect multiple points of the support structure. The role: Support queries raised to the GDS Help Desk (Service desk) Assist with GDS related questions (Formats, workflow, processes and configurations) Manage all new advisors onboarding and offboarding (Agency implementations) Set up new corporate clients (create profiles-Sabre/Client Base/Umbrella Faces) Support Implementation of new client OBTs/BTA cards Create bespoke solutions (processes/scripts) as required by the business to support internal or Advisor needs. Support new product developments and rollouts that encroach on the GDS. GDS Software installation & support Support GDS Hotel rate code loading and ongoing maintenance Set up / troubleshoot bespoke itinerary configurations (TripCase / Navitas Itin-X) Manage/Support all processes that flow into/out of the GDS (this includes Advisor processes front end, through to our back-offices (Dolphin/Agresso Net Suite) Identify and share changes and updates related to the GDS with operational leaders. Set up / Support Sabre Red apps and scripts. Set up / Support Galileo Navitas products. Scriptwriting (Smart buttons-Travelport, Workflows-Sabre, Smartflows-Amadeus Support Compleat (mid-office) updates where required. Support GDS audits as and when required. Support questions and troubleshoot for all GDS & GDS Tools Evaluate and escalate where training needs are identified (Advisors). Evaluate and escalate issues to IT and other operational teams where necessary. Keep up to date with all changes to procedures/processes within the Travel Technologies team and other operational teams. Ensure that all internal process documents are kept up to date. Identify and share improvements suggestions to processes and procedures within the operations team / wider UK teams to enhance advisor and internal team processes.The person: Advanced knowledge of the travel industry is essential. 3 -5 years' experience (fully proficient) working with Travelport (back end) Travelport script knowledge essential - Smart Buttons preferably Thrives in a fast-paced environment and can easily adapt to the rapidly changing priorities of the business. Ability to move projects and share updates in a timely manner with the project owner. Ability to manage multiple projects/tasks simultaneously and prioritize own workload. Excellent oral and written communication skills are essential. Must have exceptional customer service skills. Flexibility to support the needs of the business.The package: A salary of circa £40,000 (depending on experience) Hybrid working (Lovely West End offices) - fully remote also considered for the right candidate Statutory Pension Scheme Annual Leave Entitlement: 25 days plus 8 public holidays Medicash Level 2 BUPA Dental Level 1 Discretionary Bonus of 5% Life Insurance 2 x Annual salary Health Assured EAPInterested? Please click APPLY or contact (url removed)

We're currently recruiting a dedicated Cleaning Supervisor to help ensure the smooth running of the operations in Healthcare on a full time basis, contracted to 35 hours per week. As a Cleaning Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Please note: This role is contracted to weeks per year Are you willing to learn new skills? Here's what you need to know before applying with Compass Group UK&I: Your key responsibilities may include: Ensuring all deliveries are checked and stored promptly and correctly Supervising a team, creating a positive environment where the team feel welcomed and supported Being a responsible key holder Assisting with weekly bookwork and any other duties that are necessary Producing weekly rotas following the manager's guidelines Placing orders for stock to maintain the correct stock levels Delegating where necessary and ensuring the team are proactive at all times Complying with Food Handling & Hygiene standards Complying with Health & Safety regulations Our ideal Cleaning Supervisor will: Previous experience supervising frontline teams within a similar environment Good communication skills with a focus on great Customer Service Team player and can-do attitude Ability to work under pressure whilst maintaining a positive attitude Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/2906/75478003/52810391/R/STC #Medirest Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Workplace & Operations Lead - EMEARole SummaryAn exciting opportunity has arisen for a Workplace and Operations Lead to join JLL's Integrated Facilities Management business. The Workplace and Operations Lead will work closely with the EMEA Account Director in shaping and leading the operations experience that the JLL Team delivers to our client, thereby enhancing all aspects of operations experience to our client's employees. The role will focus heavily on data quality, team integration, developing and implementing tools, and training to standardize high levels of customer service, and continually enhancing the operations experience for building users.This role collates all Client and Contractual reporting requirements and oversees all technology functionality across the account. The Workplace and Operations Lead also ensures all contractual, operational and financial risk to JLL is minimized through the management of efficient and robust processes and procedures. This varied and dynamic role covers a variety of functions around Operations, Data Quality, Performance Excellence, Employee Engagement and Technology. In a demanding role where attention to detail is paramount, the candidate should possess effective communication skills, and an ability to work under their own initiative and problem solve. The individual should be comfortable dealing directly with many both internal and external client stakeholders, and have proven management and leadership skills.What This Job InvolvesRegional Operational Coordination - Support global initiatives, track operational requirements, and ensure close-out for EMEA data deliverablesBusiness Intelligence & Performance ReportingOversight of Events & Experience deliveryDrive processes and procedures alignment and centralization across EMEAIdentify and implement innovation and best practice to support client Real Estate goals, Sustainability, and Employee Engagement initiativesManage all contractual and governance reporting requirements across the Region for both JLL and the clientLead all Employee Engagement Activities including communications, programs, and culture initiativesSupport the JLL Account Director and Client Team as requiredAccount Performance ManagementActively manage the Account KPI framework, measure and evaluate progress against goals, deliver quarterly metrics reporting with supporting data analysisDrive process and platform efficiencies across the Regional Account, identifying bottlenecks and implementing improvementsLead and track all transformation and improvement programs across the region with measurable outcomesEnsure all account processes and procedures are implemented and adhered to for consistency, accuracy, alignment and operational efficiencyLead Regional transformation initiatives and provide comprehensive reporting on outcomes, savings, and benefits to both client and JLLGovernanceEnsure all FM staff and contractors comply with contract responsibilities with emphasis on critical SLAs and KPIs per the MSA agreementDevelop and implement appropriate policies and procedures for FM services across the region tailored to portfolio needsDevelop tools and systems to standardize process controls and ensure uniform Account GovernanceCreate and maintain individual site playbooks and welcome guides, ensuring documents remain current through ongoing refreshesEnsure all vendor and JLL staff onboarding and offboarding via eTalent team; conduct quarterly audits to ensure accuracyRisk Register Management: Maintain and regularly update a comprehensive risk register for the EMEA portfolio, including risk identification, assessment, mitigation strategies, and escalation protocolsDocument Control and Records Management: Maintain central repository of all operational documentation including contracts, policies, procedures, licenses, permits, and certifications ensuring version control and accessibilityChange Management Governance: Establish and enforce change control processes for operational modifications, ensuring proper approval workflows, impact assessments, and stakeholder communicationsInternal Controls and SOPs: Develop, document, and enforce Standard Operating Procedures (SOPs) for all operational activities, ensuring consistency and compliance across the regionReportingCoordinate and deliver all client reporting including monthly account dashboard, quarterly KPI status, monthly events analysis, quarterly business reviews and sustainability programme updatesOwn and manage annual account plan including focus areas, savings initiatives, account improvement initiatives and solutionsConduct data collation and analytics on individual hub performance and overall regional portfolio, identifying focus areas and implementing solutionsExecutive Reporting and QBR Presentations: Prepare and deliver executive-level reports and presentations to senior leadership and client C-suite stakeholders on operational performance, strategic initiatives, and portfolio healthStrategic Planning Reports: Develop long-term strategic planning documents, multi-year roadmaps, and investment proposals with detailed business cases and ROI projections in bi-monthly case studiesBenchmarking and Competitive Analysis: Conduct industry benchmarking studies, comparative performance analysis against peer portfolios, and market intelligence reporting to identify competitive advantages and improvement opportunitiesTransformation and Change Management Reporting: Track and report on transformation programme progress, change initiative adoption rates, realized benefits, and organizational change impact assessmentsWorkforce Analytics: Provide comprehensive reporting on team performance, productivity metrics, span of control analysis, workforce planning, talent retention rates, and support the FM EMEA Lead in succession planning progressRegional Comparison and Cross-Portfolio Analysis: Provide comparative analysis across different EMEA locations, identify performance outliers, share best practices, and recommend standardization opportunitiesAd-hoc Strategic Analysis: Respond to senior leadership requests for strategic analysis, scenario planning, feasibility studies, and business case development for new initiatives or portfolio changesEmployee EngagementDrive employee engagement initiatives across the account including mentorship and buddy programmes across EMEAReview and report on succession planning, staff retention rates and organizational changesCreate and cascade annual mentoring programme; provide continual guidance for mentors/mentees with materials and regular sessionsImplement and oversee internal and external training programmes as required for the teamCascade People Survey twice per annum, analyze results and create improvement plans following JLL people surveyManage internal and external account communications & CRM including quarterly account newsletter announcing central, account and client-wide business updates, team movements, site changes and success storiesDemonstrate leadership and mentor JLL teams across the Region to promote engagement, customer service excellence and aligned delivery across all service linesCreate and cascade Regional team call presentations and Leadership meeting materialsLeadershipProvide oversight and mentorship to ensure teams deliver optimal service levels to both internal teams and Client while driving innovation and thought leadershipStrategic Vision and Direction: Define and communicate the operational vision and strategy for the EMEA region, ensuring alignment with organizational objectives and client business goalsSenior Point of contact for all account wide communications within the regionCross-Functional Leadership: Lead collaboration across multiple disciplines where needed including FM, Engineering, Projects, Procurement, Events, and HR to ensure integrated service delivery and break down organizational silosCulture Building: Foster a culture of operational excellence, accountability, innovation, and continuous improvement across all EMEA locations while ensuring alignment with JLL valuesCrisis Management and Incident Command: Serve as incident commander during critical situations, coordinate crisis response efforts, make decisive actions under pressure, and manage stakeholder communications during emergencies where needed in regionCoaching and Mentoring: Provide ongoing coaching to direct reports and high-potential team members, develop future leaders, and create a mentoring culture within the organizationStandards and Best Practice Development: Establish operational standards, document best practices, create frameworks for consistent service delivery, and ensure knowledge transfer across the regionData Quality and AnalyticsDevelop, oversee, organize, update, and analyze Regional data sets with high accuracy requirementsTrack and close out EMEA data requirements for regional initiatives as requestedAct as Regional Smartsheets super user/owner ensuring workapps remain current, raising necessary POs when requiredOversee and track FM small works including capex works and site decommissioning through SmartsheetsCreate and own Regional sustainability programme in Smartsheets, providing quarterly updates on Regional outcomes including savings and required capitalCreate and own Regional asset list in Smartsheets, ensuring asset lists remain current and assets are confirmed as recycled/removed/landlord owned; report to tax & assets teamAudit Regional work apps weekly, approximately first Friday of each monthProvide data collation for Regional CRE requests including I&D, F&B, portfolio metrics as requiredOwn decommissioning processes and guide local FM teams during office closures or transitions, working with IT to ensure assets are reused across portfolio to reduce wastage and costs, maintain current stack plans, and consult local stakeholdersSupport wider management team and service line leads with initiative deployment, transformation execution, leadership sessions, team engagement activities and hub analyticsManage EMEA BI & performance reporting, data and system integrationsAct as resource for team queries across portfolio via monthly Q&A sessions with Regional team and in-person hub and leadership meetingsEnsure Smart Buildings technology is implemented effectively and utilized optimally; provide guidance to Performance LeadDrive branding and communications alignment across EMEAInnovation and Continuous ImprovementContinuously identify thought leadership, innovation and best practice examples to bring to client from JLL central team and external sourcesIdentify and recommend improvement opportunities across FM scope and wider Real Estate functionRegional AlignmentLead alignment and consistency activities across EMEA to ensure regional collaboration and standardizationSupport Account Directors in EMEA by reviewing all FM Team activities to identify alignment opportunitiesProactively identify improvement areas, best practice sharing and "one team" opportunitiesLead alignment and consistency activities across EMEA to ensure optimal regional collaboration and standardizationClosely support the Account Directors in EMEA by reviewing all FM Team activities to identify alignment opportunitiesProactively identify improvement areas, best practice sharing and tangible "one team" opportunitiesAct as point of contact to support hub meetings, including travel arrangements, hotel bookings, and activity coordination. Assist teams in creating meeting agendas and topics of discussionSupport the Account Lead in selection of swag items and promotional materials to support JLL and client engagement initiativesFacilitate monthly Regional Q&A sessions with EMEA team leads to address queries and provide operational guidanceConduct quarterly hub-specific meetings and site visits (e.g., London, Geneva) to ensure localized support and alignmentDrive branding and communications alignment across EMEA, ensuring consistent messaging and visual identityCoordinate Regional All Hands meetings on a quarterly basis, developing content and delivering presentationsManage Regional account communications including Slack channels, email updates, calendar invites, and team announcementsOversee "Our Places" EMEA office review program, conducting quarterly assessments of top locations and annual reviews of the full portfolioSupport cross-regional networking with other accounts to identify opportunities for knowledge sharing and best practice transferCoordinate Regional employee engagement initiatives to increase culture and visibility across dispersed teamsFacilitate Regional succession planning reviews and organizational change trackingLead Regional People Survey cascade (twice annually), analyze results, and develop improvement action plansOversee Regional training matrix rollout and completion tracking in collaboration with Hub LeadsManage Regional travel request process, including approvals and tracking against budgetsCoordinate Regional case study development and sharing (monthly cadence) to highlight successes and learningsQualificationsRequiredMinimum 8-10 years of experience in workplace operations, facilities management, or integrated facilities management with demonstrated complexityProven experience managing multi-site operations across EMEA with diverse regulatory environmentsStrong understanding of workplace trends, flexible working models, and employee experience strategiesDemonstrated success in vendor management and complex contract administrationExceptional organizational skills with proven ability to manage high-volume, competing priorities simultaneouslyStrong financial acumen including budget management and cost optimizationExperience leading and developing teams in a matrix organization across multiple countriesAdvanced proficiency with data analytics, reporting systems, Smartsheet, and Business Intelligence platformsExceptional attention to detail with proven accuracy in high-stakes environmentsFluency in English required; additional European languages highly desirableProficiency in workplace management systems, Building Management Systems, and Microsoft Office suitePreferredProfessional certifications such as FMP, CFM, or IWFMBachelor's degree in Business Administration, Facilities Management, Real Estate, or related fieldExperience in commercial real estate or professional services env

AV Operations ManagerLondon, UK£35,000 to £38,000 (dependent on experience)Your perspective:Private Healthcare after 12 months of serviceEmployee supported volunteeringEnhanced family leave provisionsPerkbox and Employee assistance ProgrammeCompany sick payEmployee recognition schemeGenerous employee referral schemeClearly defined Career path (and all the important support along the way)Access to state-of-the-art technologyGlobal presence and opportunities worldwideLong Service ProgrammeYour area of responsibility:Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions.Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled.Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues.Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements.Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room.Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc.Participates in capture rate discussions and suggests ways to capture lost business.Monitors sales files to review upcoming groups and to ensure that sales processes are followed.Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads.Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service.Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue.In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure.Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage.Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house.Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers.Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse.Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives.Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting.Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required.Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts,Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity.Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline.Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels.What you bring with you:High School Diploma, Mathematics and English GCSE or equivalent is preferred.Strong AV / live events experience would be preferredPrevious experience within the Service and Hospitality industry would be preferable.Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial.Our promise to you:Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers.TPBN1_UKTJ

Recruit Assist are in partnership with a world famous mattress company with the recruitment of an experience customer service Van Driver. This position is a two person delivery, delivering to customers across the country and installing bed frames and delivering compressed mattress. JOB TITLE: 3.5T Delivery Driver SALARY: £(phone number removed) 12 WEEKS T2P: PAY £14.80 without holiday £16.58 with holiday pay JOB DETAILS: Monday to Friday: 6am start 45 hours per week 2 person delivery Delivering mattress to stores and own depots across the country 3.5T Pre loaded by warehouse staff Safe Driving Customer Service Focused Professional and Friendly Confident with building bed frames and reading instructions between 1 and 10 drops a week At least 1 over night stay in hotel due to distance Overnight food and drinks are covered CANDIDATE COMPLIANCE: 1 year as 3.5t driver max 3 points CPC, Tacho and Driving License * Postive and friendly attitude To be considered for this opportunity, all professional drivers need to apply for this position and then we will review your application and contact you by phone and emai

Embark on an exciting career journey in Athens, Greece! We are seeking dedicated and enthusiastic Japanese-speaking customer service representatives to support our clients in the automotive industry. This role offers a unique opportunity to work in a vibrant environment while assisting customers with their inquiries and ensuring their satisfaction with our automotive products. If you have a passion for customer service and a love for the automotive sector, we want to hear from you! • Provide outstanding customer support to Japanese-speaking clients through various channels including phone, email, and chat., • Address inquiries related to automotive products, resolve issues promptly, and ensure high levels of customer satisfaction., • Maintain comprehensive knowledge of the company's offerings to provide accurate and helpful information to customers., • Document customer interactions in the company's CRM system to maintain detailed and accurate records., • Collaborate with team members to improve service processes and share insights on customer needs., • Participate in training sessions and meetings to enhance customer service skills and product knowledge., • Contribute feedback on customer experiences to help refine service strategies and improve overall satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and customer service skills with a focus on problem-solving., • Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously., • Previous experience in customer service, especially within the automotive industry, is advantageous., • Familiarity with CRM systems and customer support tools., • A positive attitude, adaptability, and eagerness to learn about automotive products and trends., • Willingness to relocate to Greece, • Passport of any EU country., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Work & Explore Greece Spanish-Speaking Customer Service (Full Remote) Looking for a flexible, remote role where you can work and enjoy the beauty of Greece? We are hiring native Spanish speakers for Customer Service roles fully remote with relocation support! Whats in it for you: Work from anywhere in Greece 2-week hotel stay + flight ticket + airport pickup + real estate support (if you need relocation) Salary: 1,045 x 14 months + bonuses Contracts renewed annually (start fresh every Jan 1) Experience international projects without leaving the EU Requirements: Native Spanish speaker Employees are required to reside in Greece. EU citizenship or valid work permit Tech-savvy and ready for full-remote work Why join? • Combine work with exploring beautiful Greek islands, historic cities, and vibrant culture, • Be part of a global team while enjoying flexible remote work, • Gain experience with international projects (confidential) Apply now and start your adventure in Greece!

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. In this dynamic role, you will engage with customers through various channels, offering support and assistance tailored to their needs. Your professionalism and empathy will play a vital role in ensuring a memorable customer experience, helping to strengthen our reputation for excellence. • Handle customer inquiries in Italian through phone, email, and chat channels, • Provide accurate information regarding our products and services, • Resolve customer issues effectively and in a timely manner, • Document interactions and update customer records in our systems, • Work closely with other teams to ensure efficient resolution of customer concerns, • Participate in ongoing training and development sessions, • Contribute to a positive team environment and enhance customer satisfaction, • Fluency in Italian and English, both oral and written, • Exceptional communication and problem-solving skills, • Experience in customer service or a relevant field is advantageous, • Adept at multitasking and working in a fast-paced environment, • Strong attention to detail and commitment to customer satisfaction, • Positive attitude and a collaborative spirit, • Prior experience with customer support software is a bonus Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. As a key member of our customer service team, you will provide high-quality support to Japanese-speaking clients, addressing their inquiries and providing solutions to ensure their satisfaction. If you are passionate about customer service and enthusiastic about working in a multicultural setting, we encourage you to apply! • Deliver outstanding customer support to Japanese-speaking clients through various communication channels, including phone, email, and live chat., • Handle customer inquiries and troubleshoot issues effectively to provide swift resolutions., • Maintain a comprehensive understanding of the company's products and services to assist customers accurately., • Document customer interactions diligently in the company’s CRM system for record-keeping., • Collaborate with team members to identify areas for improved service and share best practices., • Participate in training sessions to enhance product knowledge and service skills., • Contribute feedback and insights to improve service delivery and customer satisfaction., • Fluent in Japanese, both written and spoken; proficiency in English is required., • Strong communication and interpersonal skills with a commitment to customer service., • Ability to work independently and manage multiple tasks effectively in a busy environment., • Strong analytical and problem-solving skills with attention to detail., • Previous experience in customer service or a similar role is preferred., • Familiarity with CRM systems and customer support tools., • A proactive attitude, ability to adapt, and eagerness to learn about new products and services., • Willingness to relocate to Greece., • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay., • Professional growth & development opportunities., • Competitive performance bonuses., • Competitive monthly salary + 2 extra salaries per year., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Referral Program: Bring your friends and receive great bonuses!, • Free Greek language courses., • Work for a Great Place to Work-Certified Company.

Mercier Consultancy is excited to announce an opportunity for an Italian Speaking Customer Service Representative for our Client's Real Estate Platform. In this vital Junior role, you will provide exceptional service to our Italian-speaking customers, assisting them with inquiries related to property listings, buying, selling, and renting real estate. Your fluency in Italian will enable you to effectively communicate with clients, guiding them through the intricacies of the real estate process and providing valuable information about available properties and services. Your role will be essential in enhancing customer satisfaction and facilitating smooth transactions on our platform. • Deliver outstanding customer service in Italian through phone, email, and chat regarding real estate inquiries, • Assist customers with property searches, booking viewings, and understanding the buying or renting process, • Resolve customer issues and complaints efficiently and professionally, • Document customer interactions and maintain accurate records in our CRM system, • Collaborate with real estate agents and internal teams to ensure timely responses and effective resolution of inquiries, • Gather customer feedback to help enhance service offerings and platform usability, • Stay informed about real estate market trends and property listings, • Fluent in both Italian and English, with excellent communication skills, • Strong customer service orientation and problem-solving capabilities, • Previous experience in customer service, particularly in real estate, property management, or related fields, is preferred, • Able to manage multiple customer inquiries effectively, • Detail-oriented with strong organizational abilities, • Interest in real estate and helping customers achieve their housing goals, • Familiarity with customer support software and CRM systems is a plus, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

Mercier Consultancy is thrilled to invite applications for the position of Italian Speaking Customer Service Representative for our Client's Recruitment Platform, 'Work In Greece'. In this vital role, you will be the voice of our recruitment platform, providing exceptional support to Italian-speaking clients seeking employment opportunities in Greece. Your fluency in Italian will be essential as you assist candidates with inquiries about job postings, application processes, and tips for successfully securing employment. You will play a crucial role in enhancing the user experience on our platform and helping individuals navigate their career prospects in a new country. • Provide outstanding customer service in Italian through phone, email, and chat regarding recruitment inquiries and job opportunities, • Assist candidates with job application processes, including resume submission and interview preparation, • Resolve customer issues and complaints promptly while ensuring a positive user experience, • Document customer interactions accurately in our CRM system, • Collaborate with internal teams to improve platform functionalities and service delivery, • Gather feedback from users to inform enhancements to our recruitment services, • Stay updated on job market trends in Greece and provide relevant information to customers, • Fluency in Italian and English, with strong communication skills, • Excellent customer service skills with a passion for helping others navigate their career paths, • Previous experience in customer service or recruitment is a plus, • Able to manage multiple inquiries and provide effective solutions, • Detail-oriented with strong organizational abilities, • Genuine interest in recruitment processes and assisting individuals in securing employment, • Familiarity with customer support software and CRM systems is advantageous, • Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ), • Private Health Insurance, • 2 Extra Salaries Per Year, • Support In Finding Accommodation After Hotel, • Fully Paid Training, • Monthly Performance Bonus, • Free Greek Course, • And More...

Out of Hours - Senior Business Travel Consultant Location: Home Working Hours of Work: 4 shifts per week, typically 2 midweek and 2 weekend. Full-time permanent. Various shift patterns. Monday – Friday 1800-0830. Weekends and UK Bank Holidays A great opportunity to join a Global Travel Management company as an Out of Hours Business Travel Consultant. This role will support the travel operation out of hours by providing assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. Job requirements: • Answering calls and emails from clients in a polite, efficient, and professional manner, • Offering expert advice in all aspects of travel, • Maintain the outstanding level of customer service provided by the ‘day’ team., • Work as part of an efficient team, communicating effectively both internally and externally., • To issue, re-issue and perform re-calculations of international and domestic airfares., • Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel, and all ground products, • Providing additional Quality Control to day team processes when call volumes permit. Provide ‘risk analysis’ of global travel news and communicate to Senior Management as appropriate Skills Required: • Knowledgeable in Native Sabre and Amadeus, • Experience within a TMC, • Excellent fares knowledge, Cat35 and Route Deals, • Excellent ticketing experience., • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential, • Knowledge of Microsoft products, including Outlook, Word, and Excel, • Possess good geographical and product knowledge of destinations and airlines., • On the pulse with world events and likely travel implications, • Good organisational skills and excellent customer service & communicative abilities are essential., • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. If you are interested in this opportunity please reach out to

The Copthorne Tara Hotel London Kensington is looking for is seeking a Food & Beverage Supervisor who will responsible for supervising the F&B space to ensure company standards and guest satisfaction. Ensuring that customer needs are exceeded in all areas of F&B. The Food & Beverage Supervisor Key Responsibilities will include: • To Maintain high levels of punctuality, and correct uniform standards of team members facilitating any amendments or replacements of uniform that need to be made., • To divide duties and tasks among team day-to-day, in all outlets and meeting & events., • To check food, beverage and any other relevant requisitions have been picked up and processed in line with hotel policy and procedure., • To train staff up to the expected hotel service and health and safety standards, making sure standard is consistently high and always demonstrated., • To motivate and praising staff to maintain high levels of motivation and engagement.The Experience & Qualifications for Food & Beverage Supervisor:, • Excellent attention to detail and accuracy., • Excellent written/verbal communication and the ability to communicate across all levels of an organization., • Confident individual who is adept in prioritising and managing multiple projects and tasks simultaneously., • Ability to...

The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London's most prestigious conference and banqueting venues, One Whitehall Place. What you'll be doing Working in Food & Beverage can be fast-paced, but there's nothing quite like the satisfaction of working with your people. As a Team Leader, you will be the heart of your department, guiding your team to provide a warm welcome, take orders, deliver food and drinks, and ensure everything is set up and cleared down efficiently. Your role extends beyond just management—you'll help your team deliver extraordinary experiences for our guests, whether it's recommending the perfect dish, sharing local tips, or simply ensuring that every guest feels valued. You're not just a team leader; you're a key reason our guests return time and again. What you'll bring • Experience in a customer-facing role within Food & Beverage., • A strong desire to deliver the highest levels of service and a commitment to continuous learning and progression., • Ab...

The Role: Service, maintenance, and fault finding on commercial refrigeration systems Working on CO2 refrigeration equipment across hotel and leisure environments Covering sites throughout London Providing high levels of customer service and technical support Package: £25 per hour for the r

The Langham, London; Europes first Grand Hotel, is currently recruiting for a Spa Attendant on Call to join our talented Chuan Body + Soul team. In this role, you will provide a good, welcoming experience for guests and clients at Chuan Body + Soul spa by ensuring the spa facilities are clean and well-maintained. ABOUT THE ROLE In the role of Spa Attendant on Call, your key focus will be to: • assist with the journey of the clients and be ready to delight, • maintain the highest possible standard of hygiene and cleanliness of Chuan Body + Soul, • report any Maintenance concerns in order that they are fixed promptly, • ensure changing rooms and locker room facilities are stocked with towels, robes, slippers and toiletries, • ensure that all products are adequately presented to clients and treatment rooms, • deal with towels/linen eg inventory, restocking, identifying and reporting any unsuitable towels/linen, • carry out pool tests on regular basis, • assist and delight guests with your charm and elegance ABOUT YOU • previous experience in a similar 5* environment, • good time management and be well presented, • a conscientious attitude and eye for detail, • ability to deliver good customer service, • initiative and self motivation, • basic computer skills, eg MS Word, MS Excel, • good conversational English, • flexibility to work differ...

THE RITZ LONDON OVERVIEW Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues. POSITION OVERVIEW We have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Rooms Division as a Head Butler. The successful candidate will be committed to going above and beyond to deliver exceptional service to our guests while maintaining The Ritz Londons 5-star luxury standards. As our Head Butler, you will be responsible for providing unparalleled service to our clients and guests, ensuring all facilities and requests are well taken care of, and needs are anticipated in advance and managed accordingly. Our Head Butler will be working closely with other departments such as Housekeeping, Room Service, Reception, and Hall Porters & Concierge to maintain the highest 5-star standards for our guests and their experiences. ENTRY REQUIREMENTS • Relevant experience in a 5-Star property or household equivalent is essential, • Excellent customer service skills and dis...