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Next intake: October 2026 UK salary: £26,250 + commission, London: £28,900 + commission, Ireland: €31,500 + commission Choose your tech specialism. Build your career. At Softcat, our Specialist Sales team works closely with customers to deliver expert advice and solutions across key technology areas. As a Specialist, you'll focus on one of these areas, becoming a go-to expert for both customers and colleagues. Explore the paths you can take: • _ – Helping customers protect their data, systems, and people from cyber threats., • _ – Supporting customers in building and managing scalable hybrid infrastructure through cloud platforms and data centre services., • _ – Enabling flexible, modern working through ITAM, end-user computing, support services, and collaboration tools., • _ – Delivering secure, reliable networks and connectivity to ensure seamless communication and performance., • _ – Helping organisations harness data, automation, and AI to improve insights and efficiency. Would you thrive in an entrepreneurial and collaborative sales environment? Do you want to build a successful career by delivering innovative technology solutions to customers? Join our Specialist Sales team. This exciting entry-level role offers you the chance to become a trusted advisor in one of our core technology towers. You'll partner closely with our Account Managers, helping them shape the right solutions for our customers – while constantly growing your expertise in your chosen area. We offer strong earning potential with uncapped commission, clear and structured progression opportunities, and a dynamic, supportive team culture. There are no specific qualifications or previous tech experience required – just bring your ambition and a willingness to learn. Success. The Softcat Way. Softcat is a billion-pound technology company that feels like one family. We're big on culture, big on teamwork and big on rewards. Through collaboration and understanding, we help customers to use technology to succeed, by putting our employees first. Welcome to a business where personal achievement and team success go hand-in-hand. Partner with the best We are offering exciting opportunities to join our Specialist team across one of our five technology towers: Cyber Network & Security, Data Centre, Cloud, Data AI & Automation, and Workspace. No prior experience or technical knowledge is required — just a genuine thirst to learn and a passion for focusing on a specific area of technology. Whether you're drawn to infrastructure, innovation, or user experience, there's a place for you to grow and thrive. As a Sales Specialist (in either area explained above) you will be responsible for: • Researching potential customers to shape and build new business, • Providing internal consultancy to other Account Managers across our Corporate Sales teams, • Working towards your KPI's through developing market understanding, building relationships and networking, • Providing specialist technology insight that will help your customers buy the right technology that solves their business challenges, • Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you • Have a passion for sales and be keen to learn and develop your skill set, • Demonstrate our company values, • Demonstrate a keen entrepreneurial flare and the desire to build your own client base from scratch, • Be a motivated self-starter, a quick learner and be highly organised, • Show an enthusiasm to learn and develop your knowledge for new and emerging technologies, • Have a high level of verbal and written communication skills, • Have the ability to build solid relationships internally and with potential new clients We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: • Flexible working - 3 days working in the office and 2 days working from home., • Working flexible hours - flexing the times you start and finish during the day, • Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

Join Hologic’s Diagnostics team as an Applications Specialist and become a trusted partner to laboratories across South East England. In this field‑based role, you’ll combine scientific expertise, technical troubleshooting, and customer engagement to help laboratories maximise the value of Hologic’s diagnostic solutions while delivering exceptional user experiences. What to Expect • Act as a key technical and applications expert for Hologic customers within your territory, supporting laboratories in the effective use of our diagnostic platforms., • Deliver engaging training for new and existing users, ensuring they feel confident operating and optimising Hologic systems., • Provide advanced applications troubleshooting and guidance to help customers resolve complex issues quickly and effectively., • Support the full customer journey—from pre‑site and site assessments to ongoing post‑installation support., • Build strong, long‑term relationships that drive customer satisfaction and retention., • Identify opportunities to grow existing accounts while gathering insights from competitive sites to support market expansion., • Represent Hologic at conferences, trade shows, and customer events, providing technical expertise and commercial support., • Work closely with cross‑functional teams including Sales, Field Service Engineering, Marketing, Technical Solutions, and Customer Service to deliver a seamless customer experience. What We Expect • A Bachelor’s degree in Life Sciences, Biomedical Sciences, or a related discipline., • Strong experience working within a diagnostic laboratory environment, with advanced applications knowledge in a relevant field., • Solid knowledge of diagnostic technologies and the ability to confidently support Hologic products and services., • Experience using tools such as Microsoft Office, with familiarity in systems like Salesforce CRM and Oracle ERP., • Up‑to‑date awareness of local accreditation standards and clinical training requirements related to medical devices., • Excellent communication and interpersonal skills, with the ability to explain complex scientific concepts clearly to diverse audiences., • Strong analytical and troubleshooting abilities, with a systematic approach to solving technical challenges., • Confidence delivering engaging training sessions to different user groups., • The ability to interpret scientific literature and communicate key insights effectively., • A full driving licence and the ability to travel extensively within the territory. We’re looking for someone who is customer‑focused, proactive, and collaborative—someone who can represent the voice of the customer internally while working independently in the field. You’ll thrive in a fast‑moving environment, bring thoughtful problem‑solving to complex situations, and continuously look for ways to improve the customer experience. If you enjoy combining scientific expertise with relationship‑building and want to make a meaningful impact in diagnostic healthcare, this role offers the opportunity to do exactly that. Salary: £45,000 - £55,000 + bonus- The final offer will depend on experience, skills, and alignment with internal pay structures. In addition, we offer a comprehensive benefits package including company car or car allowance, pension and insurances. Territory: South East UK Location: Ideally based in Epsom, Croydon, Watford, Harlow, or Kent Travel: Approximately 70–80% (around 4 days per week) #LI-HE1 #LI-Remote

About the CompanySweeptech solves waste management problems in the most sustainable way through unique processes, innovation and technology.We provide a wide range of services that include waste consultancy, water and sludge treatment, hazardous and inert liquid waste removal, high pressure jetting, drainage maintenance and cleansing, CCTV surveys, road sweeping, septic waste removal and emergency flood response for various industries.Our team is committed to delivering excellent client service through efficiency, reliability, integrity and the best value.Due to our continued growth, we currently looking for experienced Class 2 HGV Road Sweeper drivers to join our team covering the Birmingham areaHours of work will be 50 hours, Monday to Friday, with the opportunity for overtime and weekend work paid at competitive rates.What will you be doing?Operating one of our many specialist vehicles at customer sites/areas collecting various waste streams from locations throughout the Nuneaton area.Completing daily vehicle and equipment checksEnsuring all paperwork is kept up to date and submitted daily in accordance with company policy.Complying with all traffic laws and legislation.Exceeding our customers expectations.What are we looking for?Class C (Cat C) Driving qualification1 year Road Sweeping experienceValid Blue CSCS Card is requiredUp to date DCPCDigital Tacho CardA can-do attitudeA team playerJob Types: Full-time, PermanentPay: £40,976.00 per yearSchedule:10 hour shiftDay ShiftDriving: 1 year (required)License/Certification:Blue CSCS (Required)Driver CPC (preferred)Category C License (required)Our VisionAt Sweeptech, we are committed to building a respected and responsible environmental services businessone that supports cleaner communities, safer operations, and a more sustainable future.Our ambition is to be recognised not only for the quality of our service but for how we go about delivering itwith integrity, care, and a focus on continuous improvement.We are proud to have received independent national recognition for Environmental Leadership , Innovation and Technology , and Health and Safety Best Practice, being testament to the efforts of our people, the strength of our partnerships, and our commitment to doing things the right way.Our Core Values1. ResponsibilityWe take ownership of the impact of our services on the environment, our people, and the communities we serve. We work with care, transparency, and a belief that business should be a positive force.2. IntegrityWe act with honesty, consistency, and fairness, earning trust through actions, not just words.3. RespectWe create an inclusive environment where all individuals are valued and supported. Respect for people, places, and perspectives is embedded in how we work.4. Health & Safety FirstSafety is central to our culture. From our depots and recycling centre to every customer site, we apply the highest standards to protect people and prevent harm. Our national award for Health and Safety Best Practice reflects this commitment.5. SustainabilityWe continuously look for smarter, cleaner ways to operate. Our investment in innovation helps us reduce environmental impact and support our clients' sustainability goals.6. CommunityWe recognise our role in the communities we operate increating local employment, supporting social value initiatives, and building relationships that last.7. ExcellenceWe take pride in delivering dependable, high-quality services. National awards for innovation and environmental performance are the result of our teams focus on doing the job wellevery time.Were proud to be an equal opportunities employer and are committed to creating a welcoming, inclusive workplace. We encourage applications from all people who see the advertised role is for them . If you need any reasonable adjustments at any stage of the recruitment process, please let us know well be happy to help.TPBN1_UKTJ

Multimodal Freight & Customs OperatorBirmingham (B11)Our client is an independent freight forwarder specialist within road and ocean freight, customs brokerage, and bespoke logistics solutions.Role Overview Focus on control tower coordination of ocean FCL shipments (CZUS) , alongside international freight operations, UK customs clearance, ocean pricing, and wider multi modal support.Key Responsibilities:Primary (CZUS FCL Project):Manage end-to-end (door-to-door) FCL shipments via overseas agentsArrange vessel bookings and origin collections with Czech partnersReview shipping documentation (B/L, invoices, packing lists, clearance docs)Provide shipment tracking, updates, and issue resolutionHandle job costing (supplier invoicing, customer billing, incidental costs)Maintain KPI reporting for key accountsAct as central contact between shippers, consignees, agents, and carriersSupporting:Ocean freight pricing and procurement (spot rates)Prepare UK import/export customs declarations (including CFSP / Inward Processing)Ensure customs complianceProduce Chamber of Commerce documents (COO, EUR1)Support multimodal operations as neededMaintain accurate data in TMS (Scope)Candidate ProfileEssential:Ocean export freight forwarding experienceEnd-to-end shipment management (AZ)Customs declaration experience (import/export)Strong organisation, communication, and multitasking skillsAbility to work independently in a small teamConfident with IT systemsDesirable:Cross-trade shipment experienceCFSP / Inward Processing knowledgeUS export experienceSystems (advantageous):CNS, Destin8, e-Customs (Descartes) Scope (Riege)Salary & Benefits£30,000 £35,000 (DOE)24 days holiday + bank holidays + birthday leave (rising to 31 days with service)Hybrid working (2 days/week from home post-probation Mon & Wed)Quarterly bonus (performance-based)Training and development opportunitiesSalary sacrifice car scheme (subject to tenure)TPBN1_UKTJ

Join a Growing Specialist Brokerage! \n Salary: Up to £45,000 pa (depending on experience) + Uncapped Bonuses (First Year OTE £85,000+) \n Click Mortgages is a leading, FCA-authorised specialist brokerage dedicated to helping clients with past credit challenges secure the mortgages they need. We’re experiencing rapid growth with an overflow of leads, and we’re looking for a highly motivated Mortgage Advisor to join our well-established team and play a key role in our future success. \n Why Join Us? \n\n • High volume of Leads & Full Admin Support: Focus on what you do best - providing expert advice to clients.\n, • Rewarding Career Path: Competitive salary, uncapped monthly bonuses, and recognition for your success.\n, • Collaborative Environment: Join a small, friendly team that values quality advice and true individual client service.\n, • Career Growth Potential: Be part of our expansion plans and enjoy significant rewards for your contributions.\n\n Your Role: \n As a Mortgage Advisor, you’ll specialise in delivering high-quality advice on mortgages and associated protection sales, primarily over the phone. You’ll work closely with clients who require bespoke services and provide tailored solutions to meet their needs. \n About You: \n We’re looking for a passionate and driven individual with: \n\n • Qualifications: CeMAP (or equivalent) is essential; CAS status is preferred.\n, • Experience: Proven track record in mortgage sales.\n, • Client Skills: Strong ability to build relationships and offer exceptional customer service.\n, • Problem-Solving Abilities: A proactive mindset to deliver creative solutions for clients.\n, • Motivation: A commitment to excel in a specialist sector.\n\n What We Offer: \n\n • Competitive Salary: Up to £45,000 per annum, based on experience.\n, • Uncapped Bonuses: Substantial earning potential with first-year OTE of £70,000-£80,000+.\n, • Security & Benefits: Full-time employment with a company pension scheme & BUPA.\n, • Supportive Team: Work in a close-knit environment where your efforts are truly valued.\n\n At Click Mortgages, we pride ourselves on providing expert advice tailored to the unique needs of our clients. Our mission is to offer a premium, personalised service that ensures our clients achieve their financial goals, no matter their credit history. \n Ready to Take the Next Step? \n If you’re ready to join a dynamic team where your expertise will be valued and rewarded, we’d love to hear from you! Please Apply Now!

Your new companyOn behalf of Birmingham City Council, we are recruiting for a Local Investigation Officer to support a citywide environmental improvement initiative in partnership with the Waste Enforcement Team. This is an excellent opportunity to join one of the UK's largest local authorities and play a key role in educating communities, improving local environments and supporting compliance across Birmingham's neighbourhoods. \n Your new roleThis is a full-time position working 35 hours per week, Monday to Friday, on a three-month ongoing contract. Based across Birmingham, the role is primarily field-based, with staff meeting at the office each morning before travelling to designated locations across the city.As a Customer Liaison Officer, you will act as the first point of contact within areas identified as waste enforcement hotspots. You will engage directly with residents and members of the public, providing education, guidance and support to encourage positive behavioural changes and improve compliance with environmental standards. You will investigate reported issues, gather information and build positive relationships within local communities. Where concerns remain unresolved following initial contact, you will escalate cases to the Waste Enforcement Team for further action. This is a highly visible role that requires confidence in speaking with the public and representing Birmingham City Council professionally at all times. All necessary equipment will be provided. \n What you'll need to succeedTo be successful in this role, you will have experience working in a customer-facing environment and be confident communicating with people from a wide range of backgrounds. You will possess excellent interpersonal skills, a calm and professional approach, and the ability to handle difficult conversations constructively. Experience within community engagement, housing, enforcement support, environmental services, customer service or a similar field would be advantageous, although candidates with strong transferable skills will also be considered. You will be comfortable working outdoors, travelling across Birmingham and managing your workload independently while maintaining accurate records of interactions and outcomes. \n What you'll get in returnIn return, you will receive a pay rate of £13.45 per hour plus holiday allowance, equivalent to £15.07 per hour for the first 12 weeks. Following this period, the rate increases to £15.03 per hour plus holiday allowance, equivalent to £17.60 per hour. You will gain valuable experience working alongside Birmingham City Council's Waste Enforcement Team, contributing to cleaner and safer communities across the city. This role offers stable full-time hours, all necessary equipment, and the opportunity to make a genuine difference by engaging directly with residents and supporting environmental improvement initiatives throughout Birmingham. \n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

National Account Manager - Contract CateringField based £45,000 - £52,000 per annum + Car/Allowance & Bonus \n We are seeking a strategic, tenacious, and growth-oriented National Account Manager to lead a portfolio of high-potential contract catering accounts at a Head Office and central procurement level. \n Our client is a market-leading, customer-centric catering equipment and commercial kitchen solutions business. They specialise in supporting the contract catering industry, helping major catering operators optimise their kitchens, realise equipment assets, and maintain seamless operations through structured purchasing frameworks. \n The Role \n In this high-impact position, you will take full ownership of a defined portfolio of national contract caterers holding immense growth potential. Operating primarily at a Head Office level, you will navigate central procurement and category management teams to secure and maximise framework agreements. \n A major focus of this role is expanding their footprint within these frameworks. While capital equipment sales remain core, you will strategically introduce and upsell our comprehensive service & maintenance contracts. \n Key Responsibilities \n\n • Framework & Portfolio Management: Manage and grow a defined portfolio of national contract catering accounts, operating at Head Office, category management, and central procurement levels.\n, • Commercial Growth: Execute a balanced "Hunter/Farmer" approach-retaining core business while driving organic framework growth through service & maintenance contracts, capital equipment sales, and asset replacements.\n, • Contract Negotiation: Support, negotiate, and secure long-term contracts and agreements with national clients to build enduring business partnerships.\n, • Strategic Planning: Conduct structured Quarterly Business Reviews (QBRs) and collaborate with clients on joint business plans focused on shared value and efficiency.\n, • Team Leadership: Support, develop, and coach your direct reports (National Account Executive / Internal Sales Executive), ensuring national targets are clearly understood and consistently met.\n, • Market Presence: Represent the business at national trade shows, conferences, and networking events to enhance brand visibility and forge new corporate relationships.\n\n About YouWe are looking for a positive, determined, and highly commercial sales professional who combines deep relationship-building expertise with an uncompromising desire to deliver customer-centric service. You'll ideally have: \n\n • Proven Track Record: A minimum of 3 to 5 years of corporate sales experience managing large, multi-site national accounts within a dynamic business environment.\n, • Sector & Service Expertise: Strong industry knowledge specifically within commercial catering service & maintenance or kitchen infrastructure solutions.\n, • Leadership Experience: Previous management or leadership experience in a challenging, target-driven environment, with a knack for coaching and development.\n, • Procurement Fluency: Proven experience building robust client relationships with senior procurement functions, category managers, and corporate stakeholders.\n, • Commercial Acumen: Strong numerical, analytical, and contract negotiation skills with a deep understanding of sales margins and profit optimization.\n, • Mobility: Full UK driving licence (with no more than 3 points) and a willingness to travel for high-profile customer-facing meetings.\n\n What's on Offer? \n\n • Competitive base salary with an industry-leading bonus scheme aligned with portfolio growth.\n, • Company car or car allowance to support national travel.\n, • A supportive, collaborative leadership environment where your strategic ideas are valued.\n, • Structured personal development within a corporate group that actively lives its core values.\n\n Are you looking to recruit a similar role? \n Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit .

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. \n The Role \n We are looking for an experienced Quantity Surveyor to join our Planned Repairs & Maintenance division. In this vital role, you’ll ensure commercial excellence across our projects, managing valuations, pricing variations, maximising profit, and working closely with clients, delivery teams, and subcontractors. \n Responsibilities \n\n • \n Lead, manage and monitor all commercial activities to achieve project objectives. \n • \n Ensure project profit targets are met, with effective cashflow and margin control. \n • \n Review and submit Applications for Payment. \n • \n Cleanse and correct Schedule of Rates (SOR) data where required. \n • \n Review void specifications and advise on correct SOR code usage. \n • \n Finalise all completed jobs to ensure timely invoicing. \n • \n Approve contra charges and cost transfers. \n • \n Monitor material spend and plant hire. \n • \n Secure best value from subcontractors and suppliers. \n • \n Review subcontractor variations, ensuring client approvals where necessary. \n • \n Ensure all chargeable works are accurately captured. \n • \n Maximise use of Schedule of Rate codes across all workstreams. \n • \n Advise on, formulate and submit loss & expense claims where applicable. \n • \n Carry out post-completion commercial evaluations to inform future projects. \n • \n Produce accurate cost-to-complete and value forecasts in line with budgets; report any variances that may affect margin or programme. \n • \n Review contract terms before commencement and highlight commercial risk, key clauses and obligations to the project/delivery team. \n • \n Ensure adherence to Health, Safety, Environmental and HR policies. \n • \n Provide excellent customer service and uphold company values. \n • \n Submit quotations or estimates to clients as required. \n\n About you \n\n • \n Knowledge of NHF Schedule of Rates \n • \n JCT, NEC and NHF contract terms \n • \n Price Per Property contract models \n • \n Target Cost Contract Model \n • \n Social housing background (desirable) \n • \n Strong IT literacy \n • \n Previous Quantity Surveying experience (essential) \n\n What We Offer \n\n • \n Salary, Up to £60K dependent on experience + Car Allowance \n • \n Pension, medical scheme options and life assurance \n • \n 25 days’ holiday + bank holidays \n • \n Perkbox (discounts, perks & wellbeing offers) \n • \n 1 paid volunteer day \n • \n £2000 refer-a-friend bonus after the referee passes probation \n • \n Opportunities for development and progression across Axis CLC \n\n Why Axis CLC? \n Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You’ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

Extended Workforce Adviser \n\n • Hourly Rate: £20 per hour PAYE plus holiday pay\n, • Location: Hybrid working – 2 days per week in the office (Wednesday & Thursday)\n, • Job Type: Contract (3–6 months initially, with potential for extension)\n, • Start Date: August 2026\n\n We are excited to offer an opportunity to join our prestigious clients specialist Resourcing team as an Extended Workforce Adviser. This role is central to our HR operations, supporting our freelance and contingent workforce. This vacancy has arisen due to internal promotions within the team, highlighting the dynamic and evolving nature of our department. \n Day-to-day of the role: \n\n • Manage a daily caseload of contingent workforce and freelancer queries.\n, • Provide advice on policies, processes, contracts, timesheets, and payment-related matters.\n, • Support freelancers in navigating systems and locating contractual information.\n, • Work within HR case management systems to track and resolve enquiries.\n, • Maintain accurate records, audit trails, and compliance standards.\n, • Identify opportunities to improve and streamline processes.\n, • Escalate complex issues to specialist teams where required.\n\n Required Skills & Qualifications: \n\n • Experience using an HR case management system on a daily basis.\n, • Demonstrable experience working with SAP.\n, • Strong customer service and stakeholder management skills.\n, • Excellent attention to detail and accuracy.\n, • Experience managing a high volume of queries in a fast-paced environment.\n, • Strong analytical and problem-solving abilities.\n, • Understanding of governance, regulation, and compliance best practices.\n, • Knowledge of employment and tax legislation relating to freelancers and contingent workers is desirable but not essential.\n\n Benefits: \n\n • Competitive hourly rate plus holiday pay.\n, • Hybrid working model offering flexibility.\n, • Opportunity to join a collaborative and specialist team within one of the UK's most recognised organisations.\n, • Exposure to a broad range of workforce issues in a supportive environment that values continuous improvement, service excellence, and professional development.\n\n If you have the necessary skill set, please apply online today! \n

Your new companyOur client is a well-established housing and support provider that delivers accommodation and support services to people experiencing homelessness across Birmingham. The organisation provides safe, high-quality accommodation and person-centred support to help residents overcome challenges, build independence and move towards long-term housing solutions.Due to continued growth, there is an exciting opportunity for an experienced Service Manager to lead a dispersed homelessness accommodation service, overseeing both operational delivery and a dedicated team supporting vulnerable adults across multiple sites.Your new roleAs Service Manager, you will take responsibility for the day-to-day management of a homelessness accommodation service operating across Birmingham. Leading a team of approximately 12-17 staff, you will ensure high-quality support is delivered to residents with a range of complex needs, including mental health challenges, substance misuse, offending histories, trauma and previous rough sleeping.You will oversee service performance, housing management, safeguarding, compliance, quality assurance and partnership work, while maintaining excellent relationships with local authorities, commissioners, community safety teams and support agencies. The role will also involve managing referrals, move-ons, voids, risk management, staff development, service audits and continuous improvement initiatives.What you'll need to succeed \n\n • Previous experience managing homelessness, supported housing or housing-related support services.\n, • Proven experience leading and developing teams, including performance management, supervision and staff development.\n, • Strong understanding of safeguarding, risk management, ASB management and trauma-informed practice.\n, • Experience working with vulnerable adults and managing services supporting individuals with complex needs.\n, • Excellent partnership-building skills with local authorities, health services, social care and external stakeholders.\n, • Strong organisational skills with the ability to manage multiple priorities across several sites.\n, • Knowledge of housing management, compliance, health and safety and service quality standards.\n, • A proactive, solutions-focused approach with a commitment to delivering outstanding customer outcomes.\n\n What you'll get in return \n\n • Opportunity to join a respected organisation making a real difference within the homelessness sector.\n, • A rewarding leadership role with significant autonomy and influence.\n, • Ongoing professional development and training opportunities.\n, • Supportive senior leadership team and collaborative working environment.\n, • Opportunity to shape service delivery and improve outcomes for vulnerable residents.\n, • Salary of up to £32,000 and benefits package.\n, • The chance to lead a passionate team committed to transforming lives and creating sustainable housing outcomes.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Graduate Business Development Specialist\n Are you a driven graduate ready to make a real impact from day one? Our client, a leader in healthcare product distribution for over 40 years, is seeking ambitious individuals to join their thriving team. If you're passionate about building relationships, capitalizing on opportunities, and driving growth with a customer-centric approach, this is your chance to shine! They're experiencing an exciting period of growth and their commitment to outstanding customer service and an impressive product portfolio sets them apart. \n What You'll Do: \n\n • Become a product expert: Master our offerings to effectively educate potential customers.\n, • Drive new business: Proactively engage prospects via phone, email, and social channels to schedule valuable meetings and demonstrations.\n, • Build connections: Research and identify key influencers, fostering strong relationships that open new doors.\n, • Ensure success: Support customer success to guarantee client satisfaction with our services.\n, • Learn from the best: Shadow senior team members to gain a 360-degree understanding of the sales process, with clear progression paths in mind.\n\n What We're Looking For: \n\n • A degree in any discipline.\n, • Exceptional communication and interpersonal skills - you're a natural at connecting with people.\n, • A collaborative spirit who can also drive results independently.\n, • Comfortable thriving in a target-driven environment.\n, • Self-motivated with a strong, unwavering desire to succeed.\n, • Eligible to live and work in the UK.\n\n Your Launchpad to Success (The Perks): \n\n • A competitive basic salary of £30176, with first-year OTE up to higher.\n, • Full tech stack to empower your work.\n, • Regular team socials and a genuinely welcoming, inclusive culture.\n, • Exciting incentives and bonuses, including team company holidays!\n, • Unparalleled personal and professional development opportunities within a national enterprise.\n, • Pension and healthcare benefits.\n\n \n Grab your fast pass! \n Want to skip the queue? Once you click 'Apply', be sure to follow the link to Sapia AI sent straight to your email. This 15-minute text chat replaces weeks of boring job applications and puts you directly in front of top companies hiring right now. \n How does it work? \n\n • \n No CV needed right now - just a simple text chat for 15 minutes. \n • \n Instant feedback - get your personalized "Sales DNA" profile immediately. \n • \n Fast-track your career - secure your seat at our next Live Assessment Day. \n\n Hit apply below, check your inbox, and fast-track your career! \n \n Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Customer Retention SpecialistSalary: £27,476.80 rising to £28,516.80 on successful completion of probationLocation: 210–222 Hagley Road West, Oldbury, B68 0NPAbout Care ClubCare Club is Rightio's membership programme, providing customers with ongoing coverage across plumbing, gas, electrics, locks, and internal drainage. Our team is built on collaboration and collective ownership of the member experience. Every agent plays an active role from the moment someone joins right through to renewal and beyond.This isn't a call centre role. It's a specialist position where retention expertise sits at the centre, but you'll also manage claims, coordinate engineers, handle enquiries, and identify growth opportunities. That 360° ownership is what makes Care Club different, and it's what makes the work rewarding.Why We're RecruitingWe're growing. Care Club membership is expanding and we need someone who can bring real retention instinct to the team while also being comfortable in the full breadth of the role.The Role at a GlanceDepartment: Care ClubLocation: Oldbury, B68 0NPSalary: £27,476.80, rising to £28,516.80 on completion of probationReportingTo: Care Club ManagerCoverageAreas: Plumbing · Gas · Electrics · Locks · Internal DrainageWhat the Role Actually InvolvesRetention: your primary focus\n\n • Proactively contact members at risk of cancellation and turn those conversations around\n, • Handle renewals, lapsed accounts, and cancellation requests with empathy and commercial skill\n, • Identify patterns in member dissatisfaction and feed insight back to the manager\n, • Build lasting relationships that make members feel valued\nClaims Management\n\n, • Handle First Notification of Loss (FNOL) and manage claims through to resolution\n, • Assess eligibility across coverage areas\n, • Coordinate with approved engineers and contractors to get jobs completed efficiently\n, • Keep members informed at every stage\nMember Enquiries & Onboarding\n\n, • Handle inbound calls, emails, and web chats from existing and prospective members\n, • Welcome new members and set expectations clearly\n, • Process plan upgrades, amendments, and payments accurately\nUpsell & Plan Promotion\n\n, • Identify opportunities to upgrade members to higher-tier plans\n, • Present the value of Care Club to customers following Rightio breakdown jobs\n, • Support the team's targets through a consultative sales approach\nAdmin & Systems\n\n, • Maintain accurate, up-to-date member records across CRM and internal platforms\n, • Log all interactions, claims, and outcomes consistently\nAbout YouEssential\n\n, • Demonstrable retention experience — you've had difficult cancellation conversations and won them\n, • Background in customer service, membership, insurance, or a subscription-based environment\n, • Confident communicator across phone, email, and digital channels\n, • Strong organisational skills and ability to manage multiple member situations\n, • Empathetic and calm under pressure, especially when customers are frustrated\n, • Commercially aware — you understand what keeps a business healthy and a customer loyal\n, • Comfortable with CRM systems and digital tools\n, • Track record of hitting retention KPIs or renewal targets\nDesirable\n\n, • Experience in home maintenance, insurance, or property services\n, • Familiarity with claims processes or contractor coordination\n, • Experience working in a small team where you wear multiple hats\nWhat We Offer\n\n, • Competitive salary with a clear probation milestone increase\n, • A small team where your contribution is visible and valued\n, • Training across all coverage areas\n, • Opportunity to shape how Care Club grows\n, • The chance to make a real difference to customers\nOur ValuesReassuring · Reliable · Responsible · Robust · RespectfulYou may have experience of the following: Retention Officer, Customer Success Specialist, Membership Specialist, Claims Handler, Customer Service Specialist, Account Retention Specialist, Membership Administrator, Customer Care Specialist, Member Services Officer, Churn Prevention Specialist

Aged Debt Supervisor \n Bournville, Birmingham \n £27.51 per hour (Umbrella) \n Contract Opportunity – Currently funded until 31st December 2026 \n 36 Hours per Week \n Inside IR35 Reference: K1197 \n Lead, Coach and Drive Debt Recovery Performance \n We are currently recruiting for an experienced Aged Debt Supervisor to join a leading FMCG business based in Bournville, Birmingham. \n This is an excellent opportunity for a credit control professional with strong leadership skills to take ownership of a customer portfolio, drive debt recovery performance, and support a small collections team in delivering outstanding results. \n Working within a fast-paced Order to Cash environment, you will play a key role in reducing aged debt, resolving complex customer disputes, identifying root causes of payment issues, and developing strategies to improve future customer payment behaviours. \n The Role \n As Aged Debt Supervisor, you will be responsible for managing a portfolio of customers with overdue invoices and invalid claims, ensuring timely recovery of outstanding debt while maintaining strong customer relationships. \n You will also provide day-to-day leadership and support to two Collections Executives, coaching and developing their capabilities while ensuring collection processes and service levels are achieved. \n This role requires excellent stakeholder management skills, working closely with Commercial, Back Office, Credit Risk, and customer-facing teams to drive successful outcomes. \n Key Responsibilities \n\n • Hold weekly ledger review meetings with Collections Executives to review outstanding debt positions and agree actions.\n, • Provide guidance and support to resolve complex collection and customer account issues.\n, • Manage customer contact escalations via telephone, email, and occasional face-to-face meetings.\n, • Conduct overdue and invalid claims review meetings with Commercial teams.\n, • Lead daily and ad-hoc meetings with Back Office teams to drive actions that support timely customer payments.\n, • Coordinate with key stakeholders to ensure outstanding issues are resolved before customer communications.\n, • Support the prompt resolution of customer queries throughout the collections cycle.\n, • Analyse dispute and root cause data within the Dispute Management System (DMS).\n, • Identify recurring trends and collaborate with stakeholders to reduce future claims and disputes.\n, • Escalate potential customer risks and concerning payment behaviours to the Credit Risk Analyst.\n, • Monitor adherence to collection process SLAs and DMS housekeeping requirements.\n, • Deliver coaching, mentoring and training to increase the capability of Collections Executives.\n, • Build strong relationships with customers and internal stakeholders through a customer-focused approach.\n\n What We're Looking For \n Essential Experience \n\n • Proven experience within Credit Control and Debt Collection.\n, • Strong financial and ledger analysis skills.\n, • High-level SAP proficiency.\n, • Experience working within an Order to Cash (O2C) environment.\n, • Experience within an FMCG or Consumer Packaged Goods business.\n, • Strong customer-facing experience.\n, • Excellent communication and stakeholder management skills.\n, • Advanced Microsoft Office skills, particularly Excel.\n\n Leadership Competencies \n\n • Previous experience leading, coaching or mentoring others.\n, • Ability to identify and remove barriers to team success.\n, • Strong business partnering skills.\n, • Excellent conflict resolution and relationship management abilities.\n, • Strong organisational, prioritisation and time management skills.\n, • Exceptional analytical and problem-solving capabilities.\n\n Why Apply? \n\n • Contract opportunity through to December 2026.\n, • Join a globally recognised FMCG organisation.\n, • Opportunity to lead and develop a small collections team.\n, • High-profile role with extensive stakeholder engagement.\n, • Competitive hourly rate.\n, • Gain exposure to complex debt recovery, dispute management and root cause analysis activities.\n\n Additional Information \n\n • Location: Bournville, Birmingham\n, • Contract role\n, • 36-hour working week\n, • Inside IR35\n, • Reference: K1197\n\n Apply Now \n If you are an experienced Credit Control professional with strong SAP knowledge, leadership experience, and a passion for driving debt recovery performance, we'd love to hear from you. Apply today to be considered for this exciting Aged Debt Supervisor opportunity. \n ------------------------------------------------------------------------------------------------------------------- \n Do not miss out on your chance of interview – APPLY NOW! \n Our Clients are unable to provide sponsorship for Visas; therefore, only candidates eligible to work in the UK need apply! \n CS Technical Staffing Ltd operates as an Employment Business and Employment Agency. \n We are an independent highly-experienced recruitment consultancy dedicated to specialist markets within the Automotive, Aerospace, Agricultural & Construction Industries. \n No terminology within this advert is intended to unlawfully discriminate on the grounds of age, sex, race or disability and we welcome all applications.

Trainee Recruitment Consultant – Professional Services \n Birmingham | Hybrid Working After Training | Uncapped Bonus \n Looking to kick-start your career in recruitment with a business that genuinely invests in your success? \n Our growing Professional Services team in Birmingham is looking for a Trainee Recruitment Consultant to join us and develop a successful career within the Accountancy & Finance market. \n This opportunity is open to graduates, those on graduate schemes looking for a more rewarding career path, and ambitious individuals from sales, customer service or other professional backgrounds. No recruitment experience is required – we'll provide all the training and support you need to succeed. \n Why Join Us? \n We're proud of our culture, built around being open, honest and transparent in everything we do. You'll join a supportive team that celebrates success, encourages development and rewards hard work. \n Industry-leading training and development Uncapped bonus with excellent earning potential Clear career progression opportunities Open, honest and transparent culture Supportive team environment Monday to Friday working pattern Hybrid working following successful completion of training \n The Role \n As a Trainee Recruitment Consultant, you'll learn how to: \n\n • Build lasting relationships with clients and candidates\n, • Source and attract top talent across the Accountancy & Finance market\n, • Advertise vacancies and manage candidate applications\n, • Conduct candidate interviews and screenings\n, • Support clients throughout the recruitment process\n, • Develop specialist market knowledge\n, • Grow your own client portfolio and candidate network\n\n What We're Looking For \n We're interested in people with ambition, drive and a desire to build a successful career. \n You may be: \n\n • A recent graduate\n, • Working in sales, customer service, hospitality, retail or another people-focused environment\n, • Looking for a long-term career where your success is directly rewarded\n\n You'll also have: \n\n • Excellent communication skills\n, • A positive, resilient mindset\n, • Strong organisational skills\n, • A willingness to learn and develop\n, • The motivation to achieve personal and team goals\n\n What's In It For You? \n\n • Competitive basic salary\n, • Uncapped bonus scheme with strong earning potential\n, • Structured training and ongoing development\n, • Clear career progression opportunities\n, • Supportive leadership and experienced mentors\n, • Hybrid working after training\n, • A collaborative and high-performing team environment\n\n If you're looking for a role where hard work is recognised, career progression is based on performance, and you can significantly increase your earnings, we'd love to hear from you. \n Apply today and start building your future with our Birmingham Professional Services team.

Your new companyAn established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities.Your new roleAs the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: \n\n • Leading the delivery of customer engagement strategies and resident involvement programmes.\n, • Facilitating tenant panels, scrutiny groups, forums, and engagement events.\n, • Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements.\n, • Producing reports, surveys, annual tenant reports, and impact assessments.\n, • Managing customer feedback, complaints monitoring, and service improvement initiatives.\n, • Building strong partnerships with community organisations, stakeholders, and external agencies.\n, • Supporting the development of staff training relating to customer engagement and tenant participation.\n, • Line managing a Community Partnership & Engagement Assistant.\n, • Representing the organisation at meetings, forums, and community events across the region.\n\n What you'll need to succeedTo be successful in this role, you will have: \n\n • Experience working within social housing, community engagement, customer involvement, or a related sector.\n, • Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles.\n, • Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders.\n, • Previous experience managing or supervising staff.\n, • Excellent stakeholder management and relationship-building skills.\n, • Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks.\n, • Strong communication, influencing, and organisational skills.\n, • Good digital and IT skills, including the use of social media and online engagement platforms.\n, • A full UK driving licence and access to a vehicle for business use.\n\n What you'll get in return \n\n • Competitive hourly rate of between £24.00 - £28.50 per hour.\n, • Opportunity to make a genuine impact on customer experiences and service improvement.\n, • Varied and rewarding role with a mix of office, community, and stakeholder engagement activities.\n, • Supportive and collaborative working environment.\n, • Opportunity to lead on resident engagement initiatives and influence organisational strategy.\n, • Ongoing professional development and training opportunities.\n, • Flexible role with travel across the West Midlands and occasional wider UK travel.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Data and AnalyticsSalary: CompetitiveContract Type: 6 Months Fixed Term – 35 hours a weekLocation: Hybrid working (office based in Birmingham) – typically 2 days in the office per week Closing Date: Friday 17th July 2026 Shape Brighter Futures with Wesleyan Established in 1841, Wesleyan help trusted professionals—GPs, hospital doctors, dentists, and teachers—secure their financial future. Today, we’re proud to continue that mission with passion and purpose. If you’re looking for a role where your expertise makes a real impact, and you want to work in a culture that values collaboration, innovation, and integrity, we’d love to hear from you. Find out more about who we are: careers.wesleyan.co.ukMake a Difference in Data and Analytics As the Head of Data & Analytics you will create and lead a Data Centre of Excellence, translating data and analytics into business strategy. This role will drive business performance through better data-driven decision-making, ensuring the Board has an improved understanding of the markets we compete in and how to improve business performance.Your Impact Here’s how you’ll make a difference: \n\n • Lead the design, development, implementation and embedding of a new Data Centre of Excellence. This will include operating model, organisational structure, technology, governance, people and process.\n, • Develop, implement and lead a forward-looking customer centric business intelligence and data strategy team that empowers people across the organisation to support business and group strategies. Components of the COE will include enterprise data warehouse, BI & analytics, content management and data governance.\n, • Define the data, analytics and insight roadmaps to support the Society’s agenda to maximise profitability and drive revenue. \n, • Work with the Executive and Board members to create a culture that treats data as a cross-group asset.\n, • Lead the data and analytics team to deliver the solutions that fulfil the Business information needs and align with the information vision and strategy.\n, • Lead, manage, motivate and develop the learns to create a high performing culture and ensuring individual and collective contribution meets the current and future needs of the business.\nWhat You’ll Bring\n\n, • An accomplished Senior Leader, with experience in leading cross functional teams and group wide programs, operating and influencing effectively across the organisation and within complex contexts.\n, • Extensive experience of initiating, developing and executing complex data insight to support development of operations strategies, plans and processes.\n, • Proven track record of leading large teams of colleagues who operate in specialist functions such as Data, MI, Analytical, Modelling and Planning.\n, • Experience in delivering insights that in form business decisions and drive customer journey strategies across all business areas, with an appreciation of a high-volume data environment.\n, • Gravitas to develop a framework for information management, as well as to sell and embed it in all levels of the business.\n, • Experience in strategic technology planning and execution and policy development and maintenance.\n, • Gravitas to operate across business lines at all levels within the Society up to and including Group Board, with the ability to influence, effect and embed change to achieve common goals.\nBenefits That Work for You We believe rewards should reflect the life you live. Here’s what you can expect: \n\n, • Annual bonus to recognise your contribution.\n, • 28 days holiday (plus a culture day!) – rising to 30 days with service.\n, • Flexible hybrid working for better work-life balance.\n, • Company pension scheme – matched plus 2% (up to 10%).\n, • Free secure underground Birmingham city centre parking (subject to availability, weekend use included).\n, • Salary sacrifice schemes that help you provide the things that matter – to include PMI, Electric Vehicle Leasing and cashback on everyday essentials. \n, • Enhanced family leave and two volunteering days to give back to causes you care about.\n, • Car allowance\n, • PMI cover\nWhy Wesleyan? We’re building a culture where everyone belongs. Diversity isn’t just a policy—it’s part of who we are. Whatever your background, we want you to feel valued and empowered to thrive. We’re proud supporters of the ABI Making Flexible Work campaign, which means we’re open to discussing flexible working, job shares, and part-time options. If you need reasonable adjustments during the recruitment process, just let us know—we’re here to support you. What to Know Before Applying\n\n, • Right to Work: We’re unable to provide VISA sponsorship, so you’ll need the legal right to live and work in the UK. \n, • Advert Closing: We typically advertise for two weeks but may close early if we receive a high volume of applications—apply early to avoid disappointment. \nReady to Shape Your Future? Apply today and join us in creating brighter financial futures—for our customers, our members, and you.

Sales Executive and Account Manager \n Our client is a leading international manufacturer and supplier of specialist industrial products, supporting customers across a wide range of sectors including manufacturing, logistics, food production, packaging, and materials handling. \n The Role \n We're looking for a commercially minded Sales Executive & Account Manager. \n This is a varied role that combines new business development, account management, customer service, and sales administration. You'll be responsible for identifying and winning new opportunities, developing existing customer relationships, and ensuring customers receive an exceptional service throughout the entire sales process. \n Experience within the metal industry, power transmission, conveyor belting, engineered products, industrial distribution, manufacturing, or mechanical engineering sectors would be highly advantageous. \n Key Responsibilities \n\n • Identify, pursue, and win new business opportunities within your assigned territory.\n, • Manage and develop existing customer accounts, maximising sales and profitability.\n, • Build relationships with key decision-makers, engineers, purchasing teams, and operations managers.\n, • Conduct customer visits, presentations, and site surveys.\n, • Produce and follow up quotations, negotiating where appropriate to secure business.\n, • Manage customer enquiries and provide technical and commercial support.\n, • Coordinate orders and liaise with internal teams to ensure successful delivery.\n, • Maintain accurate records within the CRM system.\n, • Resolve customer issues professionally and proactively.\n, • Work closely with customer service and operational teams to provide a seamless customer experience.\n, • Monitor market trends, competitor activity, and opportunities for growth.\n, • Deliver against agreed sales, margin, and business development targets.\n\n What We're Looking For \n Essential \n\n • Previous experience in Business Development, Account Management, Technical Sales, Internal Sales, or Area Sales.\n, • Proven ability to generate new business and grow customer accounts.\n, • Strong commercial awareness and negotiation skills.\n, • Excellent communication and relationship-building abilities.\n, • Experience managing quotations, customer enquiries, and the sales process from enquiry through to order completion.\n, • Ability to manage multiple priorities in a fast-paced environment.\n, • Strong IT and CRM skills.\n, • Full UK driving licence.\n\n Highly Desirable \n\n • Experience within:\n \n, • Metal processing or fabrication\n, • Power transmission\n, • Conveyor belting\n, • Bearings, drives, motors, or industrial components\n, • Industrial engineering or manufacturing\n, • Technical product sales\n \n, • Knowledge of Salesforce, Navision, Dynamics, SAP, or similar CRM/ERP systems.\n\n Personal Qualities \n\n • Commercially driven and target-focused.\n, • Proactive and self-motivated.\n, • Naturally confident when building new relationships.\n, • Customer-centric with a consultative approach.\n, • Organised and detail-oriented.\n, • Comfortable balancing sales activity with day-to-day customer support.\n, • Professional, resilient, and motivated by delivering results.\n\n Why Join Us? \n This is an excellent opportunity for a sales professional looking to take ownership of a territory and make a genuine impact on business growth. You'll inherit existing customer relationships while also having the autonomy to develop new opportunities, supported by a respected brand, strong technical expertise, and an established customer base

Design Engineer \n Location \n Tipton \n Salary \n Competitive - Salary negotiable depending on experience \n Contract Type \n Permanent \n Working Hours \n 40 hours per week \n Monday - Friday: 08:00 - 16:30 \n The Opportunity \n An exciting opportunity has arisen for an experienced Design Engineer to join a well-established, family-owned manufacturing business specialising in high-quality brass and aluminium castings. \n Operating across four specialist divisions, the company provides a complete manufacturing solution, including brass foundry operations, CNC machining, laser cutting, polishing and plating. They also have an innovative approach to manufacturing, with ongoing investment in new technologies, including the development of their own in-house 3D printing capabilities. \n This is an excellent opportunity for a Design Engineer with proven casting industry experience to play a key role in the design and development of tooling and components for a wide range of engineered products. The successful candidate will work closely with production and manufacturing teams to develop practical, cost-effective designs that support efficient manufacturing processes. \n The company is prepared to offer an excellent salary package for the right individual with the required industry experience. \n Key Responsibilities \n\n • Design cast components, tooling and manufacturing solutions using SolidWorks.\n, • Produce detailed engineering drawings and manufacturing documentation.\n, • Design dies, core boxes, moulding tools and associated tooling for casting processes.\n, • Work closely with production, foundry and machining departments to ensure designs are suitable for manufacture.\n, • Modify and improve existing designs to enhance quality, manufacturability and efficiency.\n, • Support new product development from concept through to production.\n, • Liaise with internal departments to resolve design and manufacturing challenges.\n, • Ensure designs comply with customer specifications, quality standards and manufacturing requirements.\n, • Assist with continuous improvement initiatives across design and manufacturing processes.\n\n What We Need From You \n Essential \n\n • Previous experience as a Design Engineer within a casting, foundry or tooling environment.\n, • Strong SolidWorks experience.\n, • Proven experience designing dies, core boxes and moulding tools.\n, • Understanding of brass and/or aluminium casting processes.\n, • Ability to produce detailed engineering drawings.\n, • Strong problem-solving skills with excellent attention to detail.\n, • Ability to work independently and collaboratively within a manufacturing environment.\n\n Desirable \n\n • Experience working within a foundry or precision engineering environment.\n, • Knowledge of CNC machining and manufacturing processes.\n, • Experience supporting new product development.\n, • Familiarity with 3D printing or additive manufacturing technologies.\n, • Mechanical Engineering qualification (HNC/HND/Degree or equivalent).\n\n What We Offer \n\n • Competitive salary, negotiable depending on experience.\n, • Company pension scheme.\n, • Opportunity to join a well-established, family-owned engineering business.\n, • Diverse manufacturing environment with in-house foundry, CNC machining, laser cutting, polishing and plating facilities.\n, • Opportunity to work on innovative engineering projects and new manufacturing technologies.\n, • Long-term career development within a growing business.\n\n Working Pattern & Location \n 40 hours per week. \n Monday - Friday: 08:00 - 16:30 \n This is a full-time, site-based position, working within a modern manufacturing facility alongside experienced design, production and engineering teams. \n \n Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Your new companyOn behalf of Birmingham City Council, we are recruiting a Quality Project & Compliance Officer to join the Environmental Health team. Birmingham City Council is one of the largest local authorities in Europe and is committed to delivering high-quality, compliant and customer-focused services that protect and improve the wellbeing of communities across the city. This role offers the opportunity to support continuous improvement, quality assurance and project delivery within a service area that plays a vital role in safeguarding public health and ensuring regulatory compliance. \n Your new roleThis is a 12-month temporary contract with the potential for extension, based in Aston, Birmingham, with a hybrid working arrangement. Working 35 hours per week, Monday to Friday from 9am to 5pm, you will lead on the development, implementation and maintenance of quality, compliance and project management processes across the Environmental Health team. You will coordinate and oversee a range of projects, ensuring they are delivered on time, within agreed objectives and in line with quality and safety standards.The role will involve conducting audits, inspections and risk assessments, monitoring compliance with legislation, regulations and best practice, and supporting managers to maintain high service standards. You will investigate incidents and non-compliance issues, implement corrective actions and contribute to continuous improvement initiatives. Working closely with colleagues across the council, you will prepare reports, monitor performance measures, support internal and external audits, maintain quality management systems and help promote a culture of quality, safety and operational excellence throughout the service. \n What you'll need to succeedTo be successful, you will have experience in quality assurance, compliance, project management or continuous improvement within a regulated environment. You will possess strong knowledge of quality management systems, audit processes, risk management and health and safety compliance, with the ability to interpret legislation and translate requirements into effective operational procedures.You will be confident managing projects from planning through to delivery, monitoring performance, identifying risks and driving improvements. Strong analytical, organisational and communication skills are essential, as is the ability to collaborate effectively with a wide range of stakeholders. Experience of ISO standards, corrective and preventive action processes, performance reporting and staff training would be highly advantageous. A proactive and solution-focused approach, coupled with a commitment to high-quality service delivery, will be key to your success. \n What you'll get in returnIn return, you will receive a competitive rate of £18.61 per hour PAYE plus holiday allowance, giving a total pay rate of £20.86 per hour. You will benefit from hybrid working, a central role within Birmingham City Council's Environmental Health service and the opportunity to contribute to meaningful improvement projects that support compliance, quality and public wellbeing across the city. This position offers valuable experience within a large local authority, exposure to a broad range of quality and project initiatives, and the potential for contract extension beyond the initial 12-month term. \n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyA West Midlands housing provider is seeking an experienced Housing Officer to join their team on a temporary basis for a minimum of 2 months. Managing a diverse housing portfolio across the Midlands, the organisation is committed to creating safe, sustainable and thriving communities for its residents.Your new roleAs a Housing Officer, you will be responsible for delivering a high-quality estate management service across a varied housing patch. You will work closely with residents, contractors and partner agencies to ensure neighbourhoods remain safe, well-maintained and welcoming.Key responsibilities will include: \n\n • Managing communal and external areas to ensure high standards of cleanliness, safety and presentation.\n, • Overseeing grounds maintenance, cleaning contracts and estate improvement initiatives.\n, • Investigating and resolving environmental issues including fly-tipping, abandoned properties, pest control and anti-social behaviour concerns.\n, • Carrying out estate inspections and ensuring compliance with health and safety requirements.\n, • Managing fire safety actions and supporting wider building safety programmes.\n, • Liaising with local authorities, police, contractors and other stakeholders to resolve community issues.\n, • Building positive relationships with residents and supporting tenancy sustainment.\n\n What you'll need to succeed \n\n • Previous experience in an Estates Officer, Housing Officer, Neighbourhood Officer or similar housing management role.\n, • Strong understanding of estate management, health and safety, and neighbourhood services.\n, • Experience of tenant liaison & customer service.\n, • Experience managing contractors and monitoring service delivery standards.\n, • Ability to investigate and resolve complex tenancy and environmental issues.\n, • Excellent communication and stakeholder management skills.\n, • A proactive approach with the ability to manage a busy and varied caseload.\n, • Full UK driving licence and access to a vehicle.\n\n What you'll get in return \n\n • Competitive hourly rate of £23 - £27 per hour (dependent on experience).\n, • Mileage payments.\n, • Minimum 2-month temporary contract with the potential for extension.\n, • Hybrid working arrangement with a mix of working in office, site visits and home working.\n, • Opportunity to work with a highly regarded housing provider and make a real impact within local communities.\n, • Weekly pay through Hays Recruitment.\n, • Dedicated consultant support throughout your assignment.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A rare opportunity for a Sales Manager, a specialist in insulation products who has experience of managing and developing distributors and who is now looking to join a UK division of a multi-million dollar euro insulation manufacturer who can offer exciting career growth opportunities. This could also suit a candidate with a background in installation and/or contracting BASIC SALARY: £62,500 - £70,000 BENEFITS:· 20% Annual Bonus · Company Car · Pension · Executive Benefits · Mobile LOCATION: Homebased COMMUTABLE LOCATIONS: Birmingham, Northampton, Sheffield, Nottingham, Coventry, Derby, Leeds, Leicester JOB DESCRIPTION: Sales Manager, Business Development Manager - insulation products, installation, contracting - insulation Reporting to the UK Managing Director, as our Sales Manager, you will be responsible for developing the distributor and merchant channels for the UK manufacturing division of our extruded insulation products covering all of the UK. You will be an integral part of the sales team and will play a pivotal role as well as having influence on the growth of the UK market KEY RESPONSIBILITIES: Sales Manager, Business Development Manager - insulation products, installation, contracting - insulation As our Sales Manager, you will: · Develop and grow sales through national, regional and independent distributors · Maintain and strengthen distributor and merchant relationships. · Deliver product training, technical support and sales enablement · Work with partners on pricing, margins, promotions and stock profiles. · Drive product awareness and pull through demand. · Promote the wider group portfolio, including our HVAC and marine products. · Monitor performance, market feedback and competitor activity · Provide forecasting and sales reporting · Develop and maintain an effective network of contacts and build relationships at all levels of the organisation internally and externally. · Provide analysis on new or emerging markets within our sector. · Maintain regular contact with customers to optimise the selling potential and retain our existing customer portfolio. PERSON SPECIFICATION: Sales Manager, Business Development Manager - insulation products, installation, contracting - insulation · You will have excellent distributor management/merchant experience · You will have knowledge of insulation products and markets. · Technically astute · Comfortable managing a UK wide territory · Excellent account managing skills · You will be self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. · Ambitious, credible, and comfortable in dealing with both internal and external contacts. Reliable, tolerant, and determined. Empathic communicator, well presented and business like. This Sales Manager role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. THE COMPANY: We were established over 70 years ago and are one of the world's leading manufacturers of synthetic foams with over 15 sites in Europe and supply markets which include construction, packaging and sports and leisure. PROSPECTS: \n · The opportunity to join a very large multinational organization. · We have an active policy of promotion from within and offer the genuine opportunity to develop your career. · This position will be challenging but also tremendously rewarding. Coaching, mentoring and training are an integral part of our culture. · A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. It is highly likely you will have worked in any of the following roles, Distributor Manager, Distributor Sales Manager, Merchant Sales Manager, Key Account Manager, Regional Sales Manager, Account Manager, Key Account Manager, Sales Manager, Account Manager, Sales Executive, Territory Sales Manager, Business Development Manager - Installer, Contractor, HVAC, Marine Products, Insulation Products INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18580, Wallace Hind Selection

Your new companyHays Accountancy & Finance are supporting a growing and innovative business in their search for a Part-Qualified Assistant Accountant. This is an excellent opportunity to join a dynamic organisation experiencing continued growth, where you will play a key role within a small, supportive finance team and gain broad exposure across all areas of finance. Reporting directly to the Finance Director, you will have the opportunity to develop your technical accounting skills whilst contributing to the financial success of the business.Your new roleAs a Part-Qualified Accountant, you will support the Finance Director across a varied and hands-on role, taking responsibility for day-to-day accounting activities whilst contributing to management reporting, forecasting and business performance analysis.Key responsibilities will include: \n\n • Overseeing the purchase ledger, including processing supplier invoices, supplier reconciliations and maintaining strong supplier relationships.\n, • Overseeing the sales ledger function, raising customer invoices, reconciling bank accounts and assisting with credit control activities.\n, • Assisting in the preparation of monthly management accounts and financial reports for senior management.\n, • Supporting treasury activities, including supplier payments, cash flow monitoring and cash forecasting.\n, • Assisting with longer-term forecasting, project profitability analysis and financial reporting to the wider group.\n, • Supporting statutory compliance including VAT, HMRC requirements, Companies House submissions, audits and group reporting.\n, • Developing and improving financial reports and analysis to support business decision-making.\n, • Deputising for the Finance Director when required and contributing to continuous improvement initiatives within the finance function.\n\n What you'll need to succeedTo be successful in this role, you will be a proactive and motivated finance professional who is currently studying towards a recognised accounting qualification such as ACCA, CIMA or ACA.You will ideally have: \n\n • Previous experience assisting with management accounts or similar finance positions.\n, • Previous experience/ understanding of purchase ledger, sales ledger and general accounting processes.\n, • Strong Excel skills, including the ability to manipulate data and create financial reports.\n, • Excellent attention to detail and strong analytical skills.\n, • The ability to prioritise workloads and work independently using your own initiative.\n, • A positive, solutions-focused approach with excellent communication skills.\n, • A desire to develop professionally and take on increasing responsibility within a growing organisation.\n\n What you'll get in return \n\n • Competitive salary dependent on experience.\n, • Study support towards your professional qualification.\n, • Exposure to all aspects of the finance function and direct mentoring from an experienced Finance Director.\n, • Opportunity to develop management accounting, forecasting and business partnering skills.\n, • A varied and challenging role within a growing international business.\n, • Supportive and collaborative working environment.\n, • Career progression opportunities as the company continues to expand.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Head of Service - Older People Commissioning \n Local Authority | Birmingham (3 days per week on-site) £450-£600 per day (Inside IR35) 6-9 Month Interim Contract \n A Midlands-based Local Authority is seeking an experienced Head of Service for Older People Commissioning to provide strategic leadership across adult social care commissioning services, with a particular focus on care homes, residential care and domiciliary care provision.This is a key interim leadership role within a high-profile transformation programme and would suit an established commissioning leader with strong partnership, commercial and operational experience. \n Key Responsibilities \n\n • Lead the strategic commissioning and contract management of older people's services.\n, • Drive market development and sustainability across residential, nursing and domiciliary care services.\n, • Support service transformation and deliver improved outcomes for residents.\n, • Build effective relationships with providers, health partners and senior stakeholders.\n, • Ensure commissioning activity delivers value for money and aligns with statutory duties.\n, • Provide leadership across associated operational functions, including financial services and customer charging processes.\n\n Essential Experience \n\n • Significant senior-level commissioning experience within Adult Social Care.\n, • Proven leadership of older people's commissioning services, including care homes and home care markets.\n, • Strong understanding of local authority commissioning, procurement and contract management.\n, • Experience managing or overseeing financial operations such as: client financial assessments and charging; income collection; appointeeship and deputyship services; financial safeguarding processes.\n, • Experience operating at Head of Service or Assistant Director level within a Local Authority setting.\n, • Ability to manage complex stakeholder relationships and political environments.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Environmental Consultant, £45,000-£50,000 DOE + PackageRemote/Home/Field Based | Sheffield/Northampton Office + Travel \n You will like \n Consulting on environmental compliance, sustainability and environmental management for a growing specialist environmental consultancy with an excellent reputation for delivering practical, commercially focused solutions across manufacturing, engineering, construction, food & drink, waste, chemical and industrial sectors. \n This is a genuinely varied, client-facing role where you'll work remotely from home with UK travel to customer sites, leading environmental consultancy projects, developing long-term client relationships and helping organisations improve environmental performance whilst ensuring compliance with UK legislation. \n If you enjoy autonomy, variety and making a tangible impact, you'll like this opportunity. \n You will like \n\n • Remote/home-based working with UK-wide client travel\n, • Leading diverse environmental consultancy projects\n, • Working across multiple industry sectors\n, • Acting as a trusted adviser to clients\n, • Joining a supportive, growing consultancy\n, • Genuine career development opportunities\n, • Competitive salary of £45,000-£52,000 DOE\n, • Benefits package\n\n You will do \n As Senior Environmental Consultant, you will: \n\n • Lead environmental compliance and sustainability projects from inception through to completion\n, • Deliver environmental legal compliance audits and risk assessments\n, • Develop Environmental Management Systems (EMS) and ISO 14001 programmes\n, • Prepare environmental permit applications and supporting documentation\n, • Provide expert advice on UK environmental legislation and best practice\n, • Act as an outsourced Environmental Manager for client organisations\n, • Build trusted relationships with clients, regulators and key stakeholders\n, • Deliver technical reports, environmental documentation and compliance advice\n, • Mentor junior colleagues where appropriate\n, • Support business development through proposals, tenders and identifying new opportunities\n\n You will have \n To be successful as Senior Environmental Consultant, you will ideally have: \n\n • Degree in Environmental Science, Environmental Management or similar (or equivalent experience)\n, • Around 5+ years' environmental consultancy or environmental compliance experience\n, • Strong knowledge of UK environmental legislation\n, • Experience of ISO 14001 Environmental Management Systems\n, • Environmental auditing and compliance experience\n, • Environmental permitting knowledge\n, • Excellent project management and client-facing skills\n, • Strong report writing and communication skills\n, • Lead Auditor qualification and/or membership of ISEP, CIWEM or similar would be advantageous\n\n You will get \n As Senior Environmental Consultant, you will enjoy: \n\n • Salary of £45,000-£52,000 DOE\n, • Benefits package\n, • Remote/home-based working\n, • Varied projects across multiple sectors\n, • Significant autonomy and responsibility\n, • Professional development and career progression\n, • The opportunity to help shape a growing environmental consultancy\n\n Apply now \n If you want to progress your career as a Senior Environmental Consultant, Environmental Consultant, Environmental Compliance Consultant, Environmental Manager, Environmental Advisor or Environmental Compliance Manager, we'd love to hear from you. \n Apply today to find out more about this confidential opportunity. \n UK_MS

Maintenance Technician / Site Manager Reports To \n Headteacher / School Business Manager Job Purpose\n The Maintenance Technician / Site Manager is responsible for ensuring that the school site, buildings, and grounds are safe, secure, clean, well-maintained, and fully operational. The post holder will oversee the day-to-day maintenance of the premises, coordinate contractors, ensure compliance with health and safety legislation, and provide a welcoming environment for pupils, staff, and visitors. Key ResponsibilitiesSite Maintenance\n\n • Carry out routine inspections of school buildings, grounds, and equipment.\n, • Perform general maintenance and repairs, including basic plumbing, carpentry, painting, decorating, and minor electrical work where competent.\n, • Identify maintenance issues and arrange repairs where specialist contractors are required.\n, • Maintain heating, lighting, ventilation, and water systems to ensure efficient operation.\n, • Ensure all school facilities are maintained to a high standard.\nHealth & Safety\n\n, • Ensure the school complies with all relevant health and safety legislation.\n, • Conduct regular health and safety inspections and risk assessments.\n, • Maintain accurate records of inspections, maintenance, and statutory compliance.\n, • Monitor fire safety systems, emergency lighting, fire alarms, extinguishers, and evacuation procedures.\n, • Respond promptly to emergencies, including security incidents and building-related issues.\nSecurity\n\n, • Open and secure the school buildings each day according to agreed schedules.\n, • Lock and unlock premises for staff, contractors, and community users.\n, • Monitor site security, alarms, CCTV (where applicable), and access control systems.\n, • Respond to alarm activations and security concerns when required.\nGrounds Maintenance\n\n, • Maintain school grounds to provide a safe and attractive environment.\n, • Arrange or undertake grass cutting, hedge trimming, litter removal, leaf clearance, and gritting during icy conditions.\n, • Ensure pathways, car parks, and play areas remain safe throughout the year.\nContractor Management\n\n, • Coordinate and supervise contractors working on site.\n, • Ensure contractors comply with safeguarding procedures and health and safety requirements.\n, • Obtain quotations where required and monitor the quality of completed work.\nFacilities Management\n\n, • Manage waste disposal and recycling arrangements.\n, • Monitor stock levels of maintenance supplies and cleaning materials.\n, • Assist with room setups for assemblies, examinations, performances, and school events.\n, • Support lettings and out-of-hours use of school facilities where applicable.\nCompliance\n\n, • Ensure statutory inspections are completed, including:\n \n, • Fire safety equipment\n, • Emergency lighting\n, • Legionella control\n, • Asbestos management\n, • Electrical testing\n, • Gas safety\n, • Lifting equipment (where applicable)\n \n, • Maintain accurate maintenance logs and compliance records.\nBudget Management\n\n, • Assist with planning and monitoring the premises maintenance budget.\n, • Source cost-effective repairs, materials, and services.\n, • Recommend improvements to buildings and facilities.\nSafeguarding\n\n, • Promote and safeguard the welfare of children and young people.\n, • Follow all school safeguarding policies and procedures.\n, • Report any safeguarding concerns immediately in line with school policy.\nGeneral Duties\n\n, • Act as a key holder and attend the school outside normal working hours when required.\n, • Provide excellent customer service to staff, pupils, parents, visitors, and contractors.\n, • Attend training as required.\n, • Undertake any other duties appropriate to the role as requested by the Headteacher or School Business Manager.\n\n Person SpecificationEssential Qualifications\n\n • Good standard of general education (GCSEs or equivalent).\n, • Relevant maintenance, building services, or facilities management qualification, or equivalent experience.\n, • Health and Safety qualification (or willingness to obtain).\n

Your new companyA well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods.Your new roleAs a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: \n\n • Managing tenancy and estate-related issues across a designated housing patch.\n, • Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements.\n, • Supporting tenancy sustainment and signposting customers to relevant support services.\n, • Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes.\n, • Conducting tenancy visits, estate inspections, and customer meetings.\n, • Assisting with the allocation and letting of vacant properties.\n, • Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters.\n, • Supporting resident engagement activities and customer satisfaction initiatives.\n, • Maintaining accurate records and contributing to performance reporting requirements.\n, • Building strong relationships with community partners to support residents and improve neighbourhoods.\n\n What you'll need to succeedTo be successful in this role, you will have: \n\n • Previous experience within housing management, tenancy management, income recovery, or a related social housing environment.\n, • Knowledge of rent arrears management, tenancy sustainment, and housing legislation.\n, • Experience managing customer cases and resolving complex housing issues.\n, • Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders.\n, • Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters.\n, • Good IT skills and experience maintaining accurate housing management records.\n, • The ability to work independently, manage a busy caseload, and achieve performance targets.\n, • A full UK driving licence and access to a vehicle for business use.\n\n What you'll get in return \n\n • Competitive hourly rate of £21.00 - £25.00 per hour.\n, • Full-time temporary opportunity with a respected housing provider.\n, • Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities.\n, • Opportunity to make a tangible difference to residents and communities.\n, • Supportive team environment and exposure to a broad range of housing services.\n, • Flexible, community-based role with regular customer and stakeholder interaction.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Electrical Fitter (HV Substations) \n \n £50,000 - £55,000 + Training + Progression + Private Medical Insurance + Company Car + Fuel Card \n \n Nationwide Travel (Fully Remote) + Overnight Stays Required \n \n Are you an Electrical Fitter with experience working on substations, switchgear, or industrial electrical installations, looking to join a growing company delivering major high-voltage infrastructure projects across the UK? \n \n Do you want the opportunity to develop your skills on large-scale AIS and GIS substations up to 132kV while receiving specialist training, career progression, and the chance to work alongside experienced commissioning and installation teams? \n \n This company is a specialist in high-voltage infrastructure, delivering installation, refurbishment, and commissioning projects nationwide. Due to continued growth, they are looking for an Electrical Fitter to strengthen their installation team. \n \n In this role, you will carry out the installation, wiring, testing, and commissioning support of AIS and GIS substation equipment up to 132kV. You will install control panels, protection systems, secondary wiring, marshalling kiosks, and associated electrical equipment, ensuring projects are delivered safely, efficiently, and to the highest standards. The role involves nationwide travel and regular overnight stays, with all accommodation and expenses covered. \n \n This role would suit an Electrical Fitter with experience in substations, switchgear, industrial electrical installations, power generation, or similar environments, who is looking for long-term career development within the high-voltage sector. \n \n The Role: \n\n • Install and wire AIS and GIS substation equipment up to 132kV\n, • Install control panels, protection systems, marshalling kiosks, and secondary wiring\n, • Carry out cable glanding, termination, containment, and electrical testing\n, • Support commissioning and energisation activities alongside engineering teams\n, • Ensure all work complies with health and safety procedures and project specifications\n, • Travel to customer sites nationwide with regular overnight stays\n\n \n The Person: \n\n • Electrical Fitter or Industrial Electrician with experience in substations, switchgear, power generation, or industrial installations\n, • Experience reading and interpreting electrical drawings and schematics\n, • Comfortable travelling nationwide and staying away during the working week\n, • Full UK Driving Licence\n\n \n Reference Number: BBBH26063 \n \n If you're interested in this role, click 'Apply Now' to send your CV. \n \n Keywords: Electrical Fitter, Industrial Electrician, Substation Electrician, High Voltage, HV, AIS, GIS, Switchgear, Electrical Installation, Secondary Wiring, Protection Systems, Control Panels, Power Generation, Nationwide \n \n We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. \n \n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers found on our website. \n

Your new companyBirmingham City Council have some exciting roles available for 15 qualified social workers to join a new community team project. Birmingham City Council are recruiting 15 temporary social workers for a 6-month project to support with conversation 3's. \n Your new roleAs a qualified social worker, you will be working within a strong established community team, undertaking caseloads with citizens to identify needs and outcomes in the community, completing reviews and attending and participating in case discussions. You will deliver an enhanced customer experience that promotes the well-being of vulnerable adults to enable them to live independently for longer, supporting them in retaining and regaining their skills and confidence.This role is 35hrs per week with remote work, but you will be required to attend the office 1 day per week.What you'll need to succeedPrevious direct experience of delivering social work to Adult Service users is essential. You must also have knowledge of key legislation that underpins Social Work, be able to produce reports and maintain records. To be successful, you will require a Social Work qualification (BA Social Work, CQSW, DipSW, CSS or CCETSW approved equivalent). It is also essential that you have a current professional registration with Social Work England and have 2 years post-UK experience in social work. \n What you'll get in return \n\n • Competitive hourly rate of up to £28.40ph\n, • Long-term rolling contract\n, • Supportive and collaborative team environment\n, • Reflective supervision and peer support\n, • Ongoing training and development opportunities\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across the UK. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. \n This role supports our long-term partnerships delivering responsive and planned maintenance works across residential properties in Oldbury and surrounding areas. We work to ensure homes are safe, functional and maintained to a high standard, using modern systems to support efficient service delivery. \n The RoleWe’re looking for a skilled and reliable Multi-Trade Operative with strong experience in carpentry and plumbing to join our team. You’ll play a key role in delivering high-quality repairs and maintenance across occupied and void properties. \n This is a hands-on role requiring strong technical ability across multiple trades, attention to detail, and a commitment to delivering excellent workmanship for residents and clients. \n Responsibilities \n\n • Carry out a wide range of multi-trade repairs with a strong focus on carpentry and plumbing\n, • Undertake 1st and 2nd fix carpentry works including doors, frames, skirting, architraves and basic structural repairs\n, • Carry out plumbing repairs such as fixing leaks, replacing taps, toilets, traps and minor pipework\n, • Diagnose faults and complete effective, long-lasting repairs in occupied and void properties\n, • Ensure all works are completed to a high standard with a clean and professional finish\n, • Use mobile technology to record job progress, materials used and completed works\n, • Work closely with supervisors, planners and support teams to ensure efficient delivery\n, • Communicate clearly and professionally with residents, ensuring minimal disruption\n, • Maintain compliance with Health & Safety regulations and company procedures\n, • Ensure company vehicles, tools and equipment are maintained and used safely\n, • Work across occupied homes and void properties, with flexibility to support business needs\n\n About YouYou’re a skilled multi-trade professional with strong carpentry and plumbing experience. You take pride in delivering high-quality workmanship, are confident working independently, and always maintain a professional and respectful approach in residents’ homes. \n Requirements \n\n • Proven experience as a Multi-Trade Operative within social housing or domestic maintenance\n, • Strong carpentry skills (1st and 2nd fix essential)\n, • Strong basic plumbing skills including repairs and replacements\n, • Ability to work independently and deliver high-quality finishes\n, • Full UK driving licence\n, • Own tools relevant to carpentry and plumbing\n, • Good communication and customer service skills\n, • Understanding of Health & Safety practices and PPE requirements\n, • Willingness to cover Oldbury and surrounding contract areas as required\n\n Benefits \n\n • Salary up to £34,000 per year (depending on experience)\n, • Company van and fuel card for work purposes\n, • 23 days’ annual leave + bank holidays\n, • Up to £2,000 colleague referral fee\n, • Long-service awards at key milestones\n, • Perkbox – discounts on coffee, cinema, travel and wellbeing\n, • 1 paid volunteer day each year\n, • Ongoing training, support and progression, Axis promotes from within\n\n Our CommitmentMany faces, One Axis. We’re proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. \n Apply NowIf you’re a skilled Multi-Trade Operative with strong carpentry and plumbing experience who takes pride in delivering high-quality repairs in residents’ homes, we’d love to hear from you.

Job Title: Recruitment Consultant \n Location: Birmingham Branch \n Sector: Automotive, Manufacturing, Automation, Engineering \n About the Role \n My client are a specialist recruitment and training company with a long-established reputation in the UK. Due to unprecedented growth in a high-demand sector, they are expanding their successful recruitment programme and creating opportunities for ambitious individuals to join their team as Recruitment Consultants. \n Their Birmingham office services the Automotive, Manufacturing, and Automation sectors, alongside national accounts. They supply over 200 contract workers daily to clients across the UK, Europe, and globally. As they experience an increase in demand from their clients, they are looking to strengthen the team. \n This role provides the opportunity to work within an established team and client base, giving you a platform to develop your career. There is potential for growth into new business sales or account management. The environment is fast-paced, team-oriented, and fun, with regular nights out and team-building incentives. \n What’s in it for You? \n\n • A route into an established organisation\n, • Work within an industry-leading team\n, • Collaborate with some of the biggest names in engineering\n, • Access to uncapped commission\n, • Tailored training and ongoing support\n, • Clear promotion opportunities\n, • Hybrid working options\n, • Access to Level 3 Recruitment Consultancy qualification\n, • Bespoke training programme\n, • Team-building events throughout the year\n, • Laptop and mobile phone provided\n\n Candidate Background \n They are open to considering candidates without prior recruitment experience, provided you have a solid background in sales, account management, or customer service, with experience working to deadlines and targets. We welcome individuals from all backgrounds and levels of experience in recruitment.

Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combined exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of £28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale. \n JOB DESCRIPTION Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach Take time to understand customers' needs, recommending suitable tour options Build trust and confidence with customers Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention Maintain accurate CRM records to support excellent service delivery Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable Contribute to improving conversion, customer experience and sales processes Take ownership of personal performance, learning and development \n THE PACKAGE: Starting salary is very competitive, up to £28 pa dependent on experience, plus commission with an OTE of £38k pa. This is a hybrid - Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team. \n Benefits include: 25 days' holiday, plus your birthday off. The opportunity to travel on their trips Contributory Pension Industry leading training* Regular prizes and awards for achievers and team players \n EXPERIENCE REQUIRED: This is not your 'average' travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered. Proven experience in a sales or customer-facing role, ideally involving complex or high-consideration purchases Strong listening skills and emotional intelligence A results-driven mindset, balanced with a genuine commitment to customer outcomes Strong written and verbal communication skills Comfort working with systems, data and performance metrics A collaborative, team-first attitude \n INTERESTED?Please follow the instructions to apply attaching your CV! For any further information please call email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details! \n

Vulnerability SpecialistLocation: Hybrid working (office based in Birmingham) – typically 2 days in the office per weekShape Brighter Futures with Wesleyan Established in 1841, Wesleyan help trusted professionals—GPs, hospital doctors, dentists, and teachers—secure their financial future. Today, we’re proud to continue that mission with passion and purpose. If you’re looking for a role where your expertise makes a real impact, and you want to work in a culture that values collaboration, innovation, and integrity, we’d love to hear from you.Make a Difference in Customer Outcomes At Wesleyan, delivering good customer outcomes is at the heart of everything we do. Our Customer Outcomes team plays a key role in ensuring vulnerable customers receive the support they need and are treated fairly, consistently, and in line with Consumer Duty expectations. As a Vulnerability Specialist, you’ll help embed Wesleyan’s Extra Support (Vulnerable Customer) Strategy across the business, supporting teams to understand and apply vulnerability principles in their day-to-day activities. This is a hands-on role focused on improving outcomes for vulnerable customers by turning policy into practical action and helping drive positive change across the organisation.Your Impact Here’s how you’ll make a difference:\n\n • Support the embedding of Wesleyan’s Vulnerability (Extra Support) Strategy across the business, helping teams deliver consistent support for vulnerable customers.\n, • Work with stakeholders across Operations, Risk, Compliance, Product and Customer teams to improve customer journeys, processes and customer outcomes.\n, • Support the delivery of vulnerability improvement initiatives and maturity framework activities, helping drive positive behavioural and operational change.\n, • Use customer insight, feedback, complaints and management information to identify themes, risks and opportunities to improve outcomes for vulnerable customers.\n, • Act as a vulnerability subject matter expert, providing guidance, training and practical support to help colleagues understand and apply Consumer Duty expectations.\nWhat You'll Bring\n\n, • You’re passionate about improving customer outcomes and have experience supporting vulnerable customers within a regulated environment.\n, • Experience within Financial Services, with a strong understanding of vulnerable customer requirements and Consumer Duty expectations.\n, • Experience working in Operations, Customer Experience, Change, Risk or Compliance roles within a regulated environment.\n, • Proven ability to support the implementation of policies, frameworks, customer outcome initiatives or business change activities.\n, • Strong stakeholder management and communication skills, with the ability to influence and support colleagues across different areas of the business.\n, • A proactive and analytical approach, with the ability to identify themes, solve problems and translate regulatory expectations into practical customer outcomes.\nBenefits That Work for You We believe rewards should reflect the life you live. Here’s what you can expect:\n\n, • Annual bonus to recognise your contribution.\n, • 28 days holiday (plus a culture day!) – rising to 30 days with service.\n, • Flexible hybrid working for better work-life balance.\n, • Company pension scheme – matched plus 2% (up to 10%).\n, • Free secure underground Birmingham city centre parking (subject to availability, weekend use included).\n, • Salary sacrifice schemes that help you provide the things that matter – to include PMI, Electric Vehicle Leasing and cashback on everyday essentials.\n, • Enhanced family leave and two volunteering days to give back to causes you care about.\n, • Discover the full range of benefits: Wesleyan Careers Rewards\nWhy Wesleyan? We’re building a culture where everyone belongs. Diversity isn’t just a policy—it’s part of who we are. Whatever your background, we want you to feel valued and empowered to thrive. We’re proud supporters of the ABI Making Flexible Work campaign, which means we’re open to discussing flexible working, job shares, and part-time options. If you need reasonable adjustments during the recruitment process, just let us know—we’re here to support you.What to Know Before Applying\n\n, • Right to Work: We’re unable to provide VISA sponsorship, so you’ll need the legal right to live and work in the UK.\n, • Advert Closing: We typically advertise for two weeks but may close early if we receive a high volume of applications—apply early to avoid disappointment.\n, • Regulatory Requirements: As a financial services organisation, we adopt the highest standards. This role is subject to regulatory checks, including criminal record and credit checks, and ongoing assessments under the SMCR Framework.\nReady to Shape Your Future? Apply today and join us in creating brighter financial futures—for our customers, our members, and you.

Field Service Engineer Birmingham £45,000 Basic + Company Van + Fuel Card + OEM Training + Technical Progression + Specialist Qualifications + Variety + Job Satisfaction + Stability + Expenses Paid + Immediate Start Join as a hands-on field service engineer where you will become a true technical specialist in thhe UK's environmental infrastructure, where you'll receive continuous training, gain recognised qualifications, and work on a wide variety of specialist equipment across exciting projects nationwide. With over 25 years of success and a strong pipeline of work for the next decade, this growing business is committed to investing in its engineers. You'll benefit from ongoing manufacturer and industry training, clear technical progression, and the opportunity to develop your skills while enjoying genuine job satisfaction in a supportive, family-run environment. As a Field Service Engineer, your role will involve: Carrying out planned maintenance, servicing and repairs on specialist client equipment Diagnosing and fault-finding on electrical and mechanical systems Installing and commissioning new equipment on customer sites Travelling to customer sites across the UK with all expenses covered Completing service reports and providing excellent customer support The Ideal Field Service Engineer Will Have: A mechanical or electrical engineering background 17th / 18th Edition qualification City & Guilds, BTEC or equivalent engineering qualification A full UK driving licence A willingness to travel nationwide and stay away where necessary Please apply and call Rebecka on (phone number removed) for immediate consideration. Key Words: Field Service Engineer, Service Engineer, Mechanical Engineer, Electrical Engineer, Multiskilled Engineer, Mobile Engineer, Installation Engineer, Maintenance Engineer, Commissioning Engineer, Site Engineer, Electro-Mechanical Engineer, Pump Engineer, Water Treatment Engineer, Wastewater Engineer, Clean Water Engineer, Process Engineer, Environmental Engineer, Utilities Engineer, Asset Maintenance Engineer, Service Technician, Field Technician, Water Industry, Wastewater Treatment, Sewage Treatment, Clean Water, Water Hygiene, Water Utilities, Water Infrastructure, Environmental Services, Pumping Stations, Booster Sets, Pumps, Valves, Pipework, Control Panels, PLCs, Instrumentation, Sensors, Flow Meters, Mechanical Maintenance, Electrical Maintenance, Fault Finding, Preventative Maintenance, Reactive Maintenance, Commissioning, Installation, Calibration, SCADA, Telemetry, Treatment Plants, Water Recycling, Drainage Systems, Filtration Systems, UV Systems, Dosing Equipment, Environmental Engineering, Utilities, Leicester, Birmingham, Coventry, Wolverhampton, Northampton, Worcester, Nottingham, Derby, Stoke-on-Trent, West Midlands, East Midlands

National Account Executive - Contract Catering Field based £32,400 - £37,400 per annum + Car/Allowance & Bonus \n We are currently seeking a driven, enthusiastic, and relationship-focused National Account Executive to join our growing Contract Catering team. \n Our client is a market-leading, customer-centric catering equipment and commercial kitchen solutions business. They specialise in supporting the contract catering industry, helping major catering operators optimise their kitchens, realise equipment assets, and maintain seamless operations through structured purchasing frameworks. \n The Role \n In this dynamic, field-based position, you will work hand-in-hand with a National Account Manager to support a defined portfolio of key customer client groups. You will take direct responsibility for a specific vertical within the contract catering sector, managing site-level retention, uncovering GAP analysis opportunities, and driving profitability. \n A central focus of this role is high visibility. You will be expected to be highly mobile, traveling extensively across the UK to carry out a minimum of 6 customer-facing meetings per week. You will get on-site, engage directly with operational teams, and understand the unique kitchen and equipment demands of each location. \n Key Responsibilities \n\n • Relationship & Growth: Work alongside the National Account Manager to manage, retain, and expand business within existing contract catering accounts.\n, • Site Engagement: Travel across the UK to meet on-site operational teams, understanding their direct equipment needs and uncovering hidden revenue opportunities.\n, • Sales Execution: Conduct a minimum of 6 face-to-face customer meetings weekly, establishing clear objectives to drive asset replacements, contract conversions, and remedial works.\n, • Business Reviews: Support and conduct Quarterly Business Reviews (QBRs) with key accounts, collaborating on joint business plans focused on mutual growth.\n, • Cross-functional Collaboration: Partner internally with our technical, contracts, project, and equipment teams to ensure seamless delivery and exceptional customer service.\n\n About YouWe are looking for someone who is eager to learn and has an appetite for personal development. While an external sales background is a plus, your attitude, drive, and ability to absorb new information quickly are what matter most. \n You'll ideally have: \n\n • Relationship Builder: Proven customer-facing experience with a natural ability to build long-term, trust-based relationships with multiple stakeholders.\n, • Highly Mobile: A full UK driving licence (with no more than 3 points) and a genuine willingness to travel extensively to various multi-site operations.\n, • Commercially Minded: Good numerical skills with the ability to quickly learn financial concepts, margins, and commercial business plans.\n, • Driven & Proactive: A self-starter with a sense of urgency, strong organizational skills, and a methodical approach to managing your own diary and workload.\n, • Communication Skills: Excellent verbal and written communication skills, with the confidence to handle challenging or uncomfortable conversations calmly.\n, • IT Literate: Proficient in Microsoft Office (Excel and Word).\n\n What's on Offer? \n\n • A competitive base salary with a performance-related bonus scheme.\n, • Company car or car allowance to support extensive UK travel.\n, • Clear career progression pathways working alongside experienced industry leaders.\n, • A friendly, collaborative, and fast-paced working environment where your development is actively coached\n\n Are you looking to recruit a similar role? \n Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in, HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK or to discuss how we can find talent for your business then please visit

\n Lead employee relations activity, coached and supported managers on people matters, and delivered change initiatives to improve organisational effectiveness. Utilised workforce data and insights to monitor progress, develop career pathways, and drive continuous improvement across the employee experience. \n \n Client Details \n We are seeking an experienced Senior People Specialist to join a fast-paced, professional environment on a rolling monthly contract up to 6 months. \n You'll play a key role in supporting a busy client group, including IT, Sales, and Customer Service teams, while also contributing to ongoing people and organisational projects. \n Lead employee relations activity, coached and supported managers on people matters, and delivered change initiatives to improve organisational effectiveness. Utilised workforce data and insights to monitor progress, develop career pathways, and drive continuous improvement across the employee experience. \n Description \n \n\n • Act as a trusted partner to managers, providing pragmatic HR advice\n, • Coach and influence stakeholders on performance management, grievances, and disciplinary matters\n, • Support organisational design and change initiatives, including consultations and team restructures\n, • Manage complex employee relations cases with confidence\n, • Contribute to continuous improvement projects and broader People initiatives\n, • Use data and talent metrics to monitor progress and inform decision-making\n, • Collaborate with Centres of Excellence and the wider People team\n\n \n \n \n Profile \n \n\n • Background in matrixed organisations, ideally within tech, professional services, or legal sectors\n, • Experience partnering with COEs\n, • Strong ER case management experience across performance, grievances, and disciplinaries\n, • Experience independently delivering small to medium change projects\n, • Exposure to career frameworks and role design is advantageous\n, • Data-driven mindset, able to demonstrate impact through metrics and insights\n, • Confident coaching managers and handling complex stakeholder situations\n, • Proactive, solutions-focused, and comfortable working autonomously\n\n \n Job Offer \n \n\n • Competitive day rate (via PAYE, inside IR35)\n, • Rolling monthly contract\n, • Hybrid working (2-3 days on-site)\n, • Exposure to organisational design and change projects\n, • Fast-paced, well-established environment with strong HR practices\n\n

Job Title: Sales Executive \n Location: Aldridge, West Midlands WS9 - office-based position \n Salary: £27,000 per annum \n Job Type: Permanent, Full Time \n About us: \n RV Astley is a British Interiors brand designing and supplying luxury lighting, furniture, mirrors and accessories to interior designers, retailers and the hospitality industry across the UK and beyond. \n We're looking for a friendly, organised and enthusiastic Sales Executive to join our growing team. If you enjoy working with people, solving problems and delivering excellent customer service, we'd love to hear from you. \n About the role: \n\n • Speaking with customers by phone and email\n, • Processing customer orders\n, • Answering product and order enquiries\n, • Supporting our trade and retail customers\n, • Following up on quotations and sales enquiries\n, • Keeping customer records up to date\n, • Working closely with our purchasing, warehouse and design team\n, • Providing general administrative support to the sales department\n\n About you: \n\n • Friendly, confident and professional\n, • Well organised with great attention to detail\n, • Comfortable with Microsoft Office\n, • A team player with a positive attitude\n, • Able to manage a busy workload\n, • Experienced in customer service or sales administration (experienced with Sage or CRM Systems is an advantage but not essential)\n\n What we offer: \n\n • 28 days holiday (including bank holidays)\n, • Contributory pensions\n, • On site parking\n, • Full training and ongoing support\n, • A welcoming team and a modern working environment\n\n If you'd like to join a growing British Interiors Brand, we'd love to hear from you. Please hit APPLY to send us your CV along with a short covering letter telling us why you'd be a great fit for the RV Astley team. \n Candidates with experience of; Sales Coordinator, Customer Service Advisor, Account Coordinator, Sales Administrator, Trade Sales Assistant, Order Processing Clerk, Interior Design Support, Client Relationship Administrator, Sales Support Specialist, B2B Account Executive, Showroom Assistant, Order Management Coordinator, Internal Sales Support, Customer Experience Advisor, Sales Office Administrator also be considered for this role.

Business Development Specialist position based in Birmingham city centre. This role is working for a financial services organisation and offers hybrid working, \n Client Details \n A growing financial services business based in Birmingham city centre are looking for a confident Business Development Specialist to join their business. \n Description \n\n • Coordinate and manage the sales pipeline across multiple Sales Managers, ensuring opportunities progress and follow-up actions are completed.\n, • Maintain accurate CRM records, monitor pipeline performance, identify stalled opportunities, and support sales forecasting and reporting.\n, • Provide end-to-end sales support, including prospect outreach, booking customer meetings, preparing presentations, proposals, quotations, contracts, and onboarding activities.\n, • Manage meeting logistics by coordinating diaries, preparing agendas, recording actions, and supporting contract renewals and customer retention initiatives.\n, • Drive business development by researching new markets, building prospect lists, and conducting targeted outreach to generate new opportunities.\n, • Collaborate with Marketing and key stakeholders on campaigns, events, go-to-market plans, partnership development, and competitor and market analysis.\n\n Profile \n A successful Sales professional should have: \n\n • Strong communication and relationship-building skills.\n, • Enjoys pro-active selling\n, • Ability to work collaboratively across teams.\n, • Organisational skills to manage multiple tasks effectively.\n, • A proactive and results-driven approach to sales activities.\n, • Can commute to Birmingham city centre\n\n Job Offer \n\n • Flexible salary depending upon experience\n, • Hybrid working two days at home\n, • Base salary + commission\n, • 25 days annual leave plus bank holidays\n, • Progression to management role\n, • Business Development Specialist\n

Your Company:NET Recruit is proud to be partnering with a leading specialist in the maintenance of critical air conditioning and chiller equipment. Renowned for its exceptional training, advanced technology platforms, and refined operational processes, the business continues to experience sustained growth across the industry. A fantastic opportunity has now arisen for an experienced Service Engineer to join the team, supporting clients across Birmingham.Your Roles and ResponsibilitiesWhile in this role your duties may include but are not limited to:\n\n • Supporting Air Source Heat Pump installations alongside an AC Fitter\n, • Carrying out plumbing works relating to HVAC systems\n, • Conducting chlorination, sealed system testing and minor plumbing repairs (e.g. pumps and valves)\n, • Performing inspections, fault-finding and maintenance on plumbing fixtures, systems and associated equipment\n, • Installing mechanical or plumbing systems as required\n, • Responding to urgent call-outs and resolving issues promptly and professionally\n, • Collaborating with multi-disciplinary engineers to address complex problems\n, • Maintaining accurate job records and material usage\n, • Delivering a high standard of customer service during all site visits\nWhat You Will Need To Apply:Please apply ONLY if you meet the following criteria:\n\n, • Proven experience in plumbing, ideally within commercial or site-based environments\n, • Relevant plumbing accreditations, such as City & Guilds Level 2 Plumbing and NVQ Level 3 Plumbing\n, • Good working knowledge of mechanical equipment and installations\n, • Experience with or interest in ASHP technology (advantageous but not essential)\n, • Ability to read CAD plans and use IT systems confidently\n, • Strong communication skills and a professional, customer-focused approach\n, • Problem-solving ability and sound decision-making skills\n, • Physical fitness and the ability to work across varying site conditions\n, • A valid driving licence and CSCS skills card\n, • Gas qualifications are beneficial but not required\nWhat you will get in Return:This exciting opportunity is ideal for a motivated technician seeking to advance their career and gain valuable knowledge and experience in the HVAC industry within a leading and highly successful business. The position holder will work within the wider engineering team on a range of HVAC projects and support more senior members of staff with complex work.The business will offer the successful candidate a starting salary of up to £55,000, dependent on the level of previous experience and knowledge. This will accompany an appealing package including company bonus, additional strong holiday allowances, and other work benefits, including an excellent pension. This opportunity will provide valuable skills and knowledge, and fantastic opportunities in the future to develop and better the candidates’ prospects moving forward.To investigate this role further, please do not hesitate to contact:Christina Smith – Senior Talent Acquisition SpecialistM: E:

We are delighted to be partnering with this world-leading insurance company that is seeking a talented Wordings Specialist. \n We are happy to consider applications from both current Wordings professionals, as well as technically-focused insurance or legal professionals who are genuinely excited about transitioning into this kind of role. \n This is a rare situation because this is usually a London based role. However, this insurer is keen to secure someone within the ‘regions’, in order to be more accessible to their regional offices (Leeds, Manchester or Birmingham). \n This insurer is arguably the most exciting insurer in the market right now and you will see it regularly in the press; for winning national awards, hiring some of the brightest minds in the industry, and developing new, innovative product lines. \n This position has arisen as a result of the company’s impressive expansion; it is enjoying 20% year on year growth, and is on track to double in size over the next 5 years. \n Not only is this an opportune time to join the company, this organisation is extremely well-renowned for its culture; many of its staff citing, “this is the best employer I have ever worked for.” In fact, it is difficult to find someone in this company who hasn’t recently had, or is on track to receive, a promotion. \n This Contract Wordings role supports this global insurer’s UK division. Reporting directly into the Head of Technical Wordings, you will work closely with a team of experienced policy wording drafters, supporting insurance products across the distribution channels of open market, direct to customer and delegated authority. You will have a dotted line into the UK Director of Underwriting, and you’ll be expected to work with underwriters and leadership, drawing on the wider International Technical Wordings Team, to deliver wordings support, including on cross divisional projects. \n Duties will include, but not be limited to, providing reviews and advice on various retail wordings and products, keeping abreast of emerging trends including regulatory, legal and market developments, and providing advice to underwriters to ensure the sharing of technical knowledge and consistency of approach to wordings. In addition, you’ll ensure wordings are compliant with applicable legal and regulatory requirements, as well as being involved with ad hoc projects. \n You will have a broad knowledge of the general insurance market, together with a deep understanding of FCA requirements around policy wordings. In addition, you’ll have experience of collaborating with senior stakeholders, and strong project management capability. You’ll have excellent analytical and interpretation skills, with strong attention to detail. \n You’ll be rewarded with a generous basic salary (Negotiable depending on experience), plus a highly lucrative bonus scheme and impressive corporate benefits, which include substantial pension contributions. \n Our client operates a hybrid-working arrangement, although you are of course welcome to work from one of our client’s stunning regional offices as much as you like. \n Aston Charles - a personalised service from industry experts \n General Insurance and Financial Services Recruitment \n For more jobs like this, or for more information on how we may be able to help you in your search for a new job, please visit our website

Senior / Planning Development Officer Rate: £19.81 per hour PAYE Location: Remote with 1 day in the Solihull office per week if required Contract: 4 - 6 Months Working hours: 37 per week \n Overview: Opus People Solutions are recruiting on behalf of Solihull Borough Council for a Planning Officer with experience of monitoring and managing Community Infrastructure Levy (CIL) and Section 106 agreements and process. \n Job Purpose: The Planning Officer will support the delivery of Solihull Borough Council's preparation, production and review of documents associated with the planning policy/housing strategy formulation for the Borough, including the tasks associated with producing such documents.Responsibilities: \n\n • To lead and/or support policy development on one or more specialist areas of planning policy/housing strategy. Such areas may include planning for new homes; affordable housing and delivery; employment; retail; sustainability appraisals; gypsy & traveller accommodation; and infrastructure delivery (including S106/CIL).\n, • To develop and/or maintaining one or more of the Council's monitoring systems in relation to planning & development.\n, • To lead on commissioning evidence base studies (or similar) to be undertaken by external consultants; including scoping, procuring and overseeing the appointed consultants.\n, • To take a lead on advising and liaising with nominated parish councils and/or neighbourhood forums to support their neighbourhood planning preparations.\n, • To prepare and present reports to Council/Cabinet meetings, boards or committees as required.\n, • Presenting evidence in respect of planning appeals, including acting as expert witness at public inquiries and examinations in public.\n, • To provide support & guidance to other officers working on aspects of planning and housing delivery\n\n Essential Knowledge required: \n\n • Advanced understanding and application of relevant planning policy, procedure and legislation relevant to the role and commensurate to the operating level.\n, • Advanced knowledge and understanding of the role and purpose of the Local Authority, the responsibilities of the Service area, and the political operating arena.\n, • Experience of presenting effectively in meetings e.g. with stakeholders.\n, • Experience of working flexibly, prioritising tasks in order to meet deadlines\n\n Essential Skills: \n\n • Ability to take ownership, and show accountability and responsibility for your behaviours/actions; working well as part of a team.\n, • Excellent verbal and non-verbal communication skills.\n, • Ability to show resilience and able to manage contentious situations and deal with matters of dispute.\n, • You have professional personal presentation to reflect the customer facing nature of the business.\n, • Demonstrable commitment to Continual Professional Development and personal development, with a willingness to identify your development needs.\n, • Ability to demonstrate clear awareness of our Equal Opportunities and Safeguarding responsibilities.\n

Senior IFA Administrator - Birmingham/home based - Up to £35,000 \n Benefits: \n\n • Private Medical Insurance\n, • Death In Service: 4X Salary\n, • 5% Employer Pension Contribution\n, • 28 days Holiday + Bank Holidays\n, • Remote/flexible working, 1 time a month in Birmingham office.\n\n About Us: We are a reputable financial advisory firm committed to providing top-notch service and expertise to our clients. We are currently seeking a dedicated and detail-oriented individual to join our team as an IFA Administrator. This role is crucial in maintaining our commitment to excellent customer service and ensuring the smooth daily operations of our office. \n Role Purpose: As an IFA Administrator, you will play a key role in providing essential administrative support to the team. Your responsibilities will include handling queries from clients and other parties, preparing documentation, and ensuring compliance with regulatory requirements. \n Key Duties and Responsibilities: \n\n • Provide high-quality administrative support to advisers and the support team.\n, • Effectively communicate with clients and other parties to address queries.\n, • Accurately process applications and record management information.\n, • Collaborate with product providers, advisers, clients, and third parties to ensure timely case completion.\n\n Qualifications and Skills: \n\n • Proven experience in a similar administrative role, preferably within the financial services industry.\n, • Strong organisational skills with attention to detail.\n, • Excellent communication and interpersonal skills.\n, • Proficient in using back-office systems.\n, • Ability to work independently and collaboratively within a team.\n\n What’s next? \n Apply today to be considered for this opportunity. If suitable, one of our specialist consultants will be in contact to discuss the opportunity with you in detail prior to submitting your CV to the client. In this discussion, we will aim to identify your specific skills and motivations, and where appropriate recommend other relevant opportunities to you that match your requirements. \n Additionally, refer a friend or colleague to us and receive £200 if we assist them in securing a new career. \n Synonyms: Client Services Administrator, Sales Support, Financial Planning Administrator, IFA, Financial Planning, Wealth Management, Financial Advisory, Financial Advice, Client Support, Adviser Support, ifa admin, PA, client review, client delivery, business support, financial services

Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services across the UK. Backed by over 110 years of combined experience and the wider strength of Axis CLC, operating from 23 UK offices and employing more than 2,500 people nationwide, we support housing providers and public sector clients with high-quality maintenance and compliance services that help keep residents safe, properties well maintained and communities supported. \n The Role \n We’re looking for a highly organised and customer-focused Scheduler to join our Repairs and Maintenance team. \n Working in a fast-paced environment, you’ll play a key role in planning and scheduling repairs and maintenance works, ensuring operatives’ time is used productively while delivering a high-quality service to residents and clients. You’ll act as a central point of communication between residents, operatives, supervisors and client teams, helping to keep works moving smoothly from start to finish. \n Responsibilities \n\n • \n Provide excellent customer service to residents, handling enquiries, bookings and appointment changes. \n • \n Plan, schedule and manage repairs and maintenance works efficiently, maximising operative productivity. \n • \n Allocate and update jobs using scheduling and job management systems (e.g. ROCC, DRS, Opti-time). \n • \n Work closely with supervisors and operatives to coordinate daily workloads and optimise routes. \n • \n Manage emergency and priority works appropriately, escalating to out-of-hours services only when required. \n • \n Monitor work in progress, ensuring jobs are progressed and closed within target timescales. \n • \n Ensure operatives are correctly using and updating PDAs and digital systems. \n • \n Act as the key communication link between residents, operatives and client teams. \n • \n Maintain accurate records, notes and job updates across all systems. \n • \n Support the wider scheduling team, providing cover during absences where required. \n\n About You \n\n • \n IT literate, with confidence using scheduling and job management systems. \n • \n Excellent telephone manner and communication skills. \n • \n Strong attention to detail and ability to prioritise workload. \n • \n Ability to work to tight deadlines in a busy environment. \n • \n Experience in scheduling, planning, administration or high-volume customer service/call handling. \n • \n Experience within social housing, repairs or maintenance environments. \n • \n Knowledge of repairs and maintenance terminology and KPIs. \n • \n Experience using systems such as ROCC, Opti-time or DRS. \n\n What We Offer \n\n • \n Salary of up to £28,000 per annum plus benefits including: \n • \n 25 days’ annual leave plus bank holidays. \n • \n Long-service awards at key milestones. \n • \n Perkbox – discounts on coffee, cinema, travel and wellbeing. \n • \n 1 paid volunteer day each year. \n • \n Ongoing training, support and career progression – AxisCLC promotes from within. \n\n Why Axis CLC \n Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. \n Our Commitment to Inclusion \n Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you require any adjustments during the hiring process, please let us know.

Reed Property & Construction are proudly working with a leading demolition contractor to recruit for an experienced Estimator. \n This business is a real leader in their field with some exciting news that will drop soon on some key contracts they have won. \n Their projects range from £100k to £10m, and pride themselves on having an expert workforce and state-of-the-art plant equipment. \n \n They are looking for an experienced Estimator with demolition or construction specific experience to join their team of 3 Estimators and 2 Bid Managers. \n Based in their Birmingham head office, you will be a crucial part of the Estimating team, providing management support and preparing costs, programmes, and methodologies for all our tenders and budgets. \n Selling point of this role and company: \n\n • Healthy salary range of £70-80K per annum (the higher end will require demolition experience)\n, • EV Company car included\n, • Healthy bonus scheme which is currently being reviewed and further improved\n, • Breakfast and lunch available to staff in staff kitchen\n, • Chance to work on exciting and varied tender\n, • Chance to go out to these interesting and sometimes highly secure sites\n, • They are winning lots of work at the moment so progression is available\n, • High performance but collaborative culture\n\n \n Day-to-day of the role: \n\n • Assess the Information to Tender provided by the client's team.\n, • Collaborate with the Bid Manager to outline deliverables for the tender.\n, • Conduct site visits to fully assess the work to be priced.\n, • Work alongside CAD technicians to develop methods of work and programmes.\n, • Identify specialist sub-contract packages, obtain competitive quotes, and ensure comprehensive coverage and risk management.\n, • Perform measurements of the works and produce basic Bills of Quantities.\n, • Price work from first principles (labour, plant, & materials) based on outputs or using composite rates for both tenders and budgets.\n, • Price site preliminaries and develop basic programmes with support from operation teams.\n, • Attend adjudication meetings, adjust bids based on management feedback, and manage post-tender queries from the client.\n, • Ensure all relevant information is recorded and hand over secured tenders to the live team.\n\n Required Skills & Qualifications: \n\n • Must have previous estimating experience in demolition or construction\n, • Excellent written and verbal communication skills.\n, • Proven problem-solving abilities and initiative.\n, • Proficiency in MS Word, Excel, and Outlook.\n, • Knowledge of scheduling and strong customer-facing skills.\n, • Ability to work effectively within a team and independently to deliver robust bids.\n, • Attention to detail and accuracy.\n, • Experience in the demolition or construction industry is essential.\n, • Ability to manage workloads and adhere to deadlines.\n, • Effective record-keeping skills for seamless information transfer to live teams.\n\n \n Therefore if this great opportunity has interested you and you have the experience requested, then do not hesitate and apply today to be in a chance of being shortlisted.

Technical Safety Solutions | National Accounts | Career growth opportunities Flexible hybrid c. £60,000 + bonus + excellent benefitsManage national customers | Drive growth | Make a genuine commercial impact.Our client is a market-leading engineering business, trusted by many of the UK's best-known retail and commercial organisations to deliver specialist safety-critical technologies that protect people, property and business operations.With continued investment, a growing customer portfolio and ambitious plans for the future, they're looking to appoint a commercially astute National Sales Account Manager to take ownership of key strategic accounts while identifying new opportunities for growth across the UK.The role: This is a highly visible national role where you'll become the trusted commercial partner to major customers, building long-term relationships and helping them implement innovative technical solutions across multi-site estates.You'll inherit established, high-value accounts, but this isn't simply an account management position. You'll also be expected to identify new opportunities, develop strategic growth plans, increase market share and maximise commercial potential across existing and prospective customers.Working alongside experienced technical and engineering specialists, you'll enjoy the autonomy to influence customer strategy, negotiate commercial agreements and play a key role in the company's continued expansion.About you:We're looking for an ambitious sales professional who enjoys developing long-term customer relationships whilst actively pursuing new opportunities.You'll have: \n\n • A proven track record managing and growing national or key accounts\n, • Strong commercial awareness with a consultative sales approach\n, • Experience identifying and converting new business opportunities\n, • The confidence to engage with stakeholders at every level\n, • The drive to make a measurable commercial impact\n\n Why Join? \n\n • Work with an established engineering business enjoying sustained growth\n, • Manage recognised national customers with genuine strategic influence\n, • Innovative technical solutions with strong market demand\n, • High levels of autonomy and support\n, • Collaborative culture with excellent technical backing\n, • Clear long-term career development opportunities\n\n Interested? If you're looking for a role where you can combine strategic account management, consultative sales and business development within a highly respected engineering business, we'd love to hear from you.Please submit your CV quoting reference 10478 for a confidential discussion.

Your new companyAre you an experienced Facilities Management professional looking to take ownership of a high-profile building environment while leading exceptional service delivery? Hays are delighted to be supporting one of our key clients with an exciting opportunity for a motivated Building Manager to play a pivotal role within a large and complex multi-site estate, ensuring operational excellence, compliance, and an outstanding customer experience for building users.You will join a forward-thinking Estates and Facilities team where you will act as a key point of contact for building operations, working closely with stakeholders, contractors, and facilities teams to maintain safe, efficient, and high-performing environments. This role offers the chance to influence service standards, lead people, and contribute to the successful operation of a diverse property portfolio.Your new roleAs Building Manager you will support the delivery of high-quality facilities management services across designated building assets while maintaining oversight of day-to-day operational activities. Acting as the primary contact for building-related matters, you will coordinate responses to issues and emergencies, ensuring swift escalation and resolution where required.Key responsibilities will include: \n\n • Managing, organising, and supervising Facilities Supervisors and Facilities Assistants.\n, • Acting as a key liaison for building users and attending stakeholder meetings and operational forums.\n, • Overseeing facilities management service delivery to ensure high standards, operational effectiveness, and statutory compliance.\n, • Managing contractor activities, ensuring inductions, safe systems of work, and policy compliance are maintained.\n, • Overseeing documentation including risk assessments, permits to work, and emergency procedures.\n, • Working closely with helpdesk and estates teams to ensure repairs, maintenance activities, and service requests are effectively managed and escalated when necessary.\n, • Monitoring outstanding maintenance tasks and driving timely resolution.\n, • Acting as a lead contact for health and safety matters, identifying risks and escalating compliance concerns appropriately.\n, • Supporting building moves, refurbishment projects, workspace changes, and estate improvement initiatives.\n, • Conducting regular building inspections and audits to ensure facilities remain safe, compliant, and fit for purpose.\n, • Supporting operational activities across multiple sites and locations when required.\n\n This is an ideal opportunity for a facilities professional who enjoys combining operational management, stakeholder engagement, compliance oversight, and team leadership within a dynamic environment.What you'll need to succeedTo be successful in this role, you will bring: \n\n • Significant experience in a managerial or operational facilities management role within a large, multi-site organisation, or have strong facilities management experience and be looking to progress into a supervisory/managerial role.\n, • Proven experience leading, motivating, and developing facilities teams.\n, • Strong knowledge of building operations, maintenance processes, and property infrastructure.\n, • A sound understanding of health and safety legislation and compliance requirements.\n, • Experience managing contractors and overseeing safe systems of work.\n, • Excellent communication and stakeholder management skills.\n, • Strong organisational skills with the ability to prioritise competing demands.\n, • A resilient, adaptable, and customer-focused approach.\n, • Strong interpersonal skills with the ability to build effective working relationships across departments.\n, • Good IT literacy, including Microsoft Office, helpdesk systems, and building management software.\n, • Experience working collaboratively with a wide range of internal and external stakeholders.\n\n A NEBOSH General Certificate or equivalent health and safety qualification would also be desirable, but is not essential.What you'll get in returnIn return, you'll have the opportunity to join a respected Estates and Facilities function where your expertise will directly contribute to the successful management of a large and complex estate. You'll benefit from a varied and rewarding position with significant operational responsibility, and the opportunity to lead and develop facilities teams. You will also receive a basic salary of between £35,000 - £38,000 per annum, plus other benefits including 32 days' annual leave plus bank holidays, enhanced sick pay, a comprehensive pension scheme, and more. \n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Industrial Electrician Birmingham £40,000 - £42,000 Basic + Door-to-Door Pay + Overtime at 1.5x + £55,000+ OTE + Company Van + Training + Progression + Benefits Earn £55,000+ while working on a wide variety of commercial electrical, renewable energy and specialist infrastructure projects. This is an excellent opportunity for an Industrial Electrician who wants door-to-door pay, regular overtime and varied technical work rather than carrying out the same installations every day. This established company provides installation, service and maintenance support across essential fuel, energy and infrastructure systems. Following significant growth and several recent acquisitions, they are looking for an Industrial Electrician to help expand their electrical division and support new contracts across the UK. The successful Industrial Electrician will receive ongoing technical development, opportunities to progress and the chance to work across commercial electrical systems, battery storage, renewables and specialist installations. Your Role as an Industrial Electrician Will Include: Commercial electrical installation, servicing and maintenance Inspection, testing and electrical fault finding Supporting battery storage, solar and specialist infrastructure installations Travelling to customer sites with door-to-door pay Working a 40-hour week with regular overtime available The Successful Industrial Electrician Will Need: NVQ Level 3 Electrical qualification 2391 Inspection and Testing qualification Experience across varied commercial installation and maintenance work Full UK driving licence If this sounds like you, apply or call Liam on (phone number removed) for IMMEDIATE CONSIDERATION. Keywords: Industrial Electrician, Electrical Engineer, Maintenance, Installation, Inspection and Testing, 2391, CompEx, AM2, Solar, Battery Storage, Renewable Energy, Infrastructure, Service Engineer, Field Service Engineer, Technician Please visit our website at (url removed) to view other positions we are currently handling. Future Engineering Recruitment Ltd can only accept applications from candidates with a valid legal permit or right to work in the United Kingdom. Candidates who do not have this right, or are awaiting approval, should not apply

Customer Service Specialist \n Solihull – Office Based \n Up to £38,000 \n \n Company Description \n \n We are a managed services provider delivering cybersecurity, communications and connectivity solutions that help businesses grow with confidence. \n Our customers are at the heart of everything we do. We pride ourselves on providing exceptional service, building long-term partnerships and becoming a trusted extension of our customers' teams. As we continue to grow, we're looking for someone who shares our passion for delivering an outstanding customer experience. \n \n About the Role \n \n This is an excellent opportunity for someone with a strong B2B customer service, customer success or account support background who enjoys building relationships, solving problems and making a real difference for customers. \n \n You'll begin by supporting our Service Delivery team, coordinating customer activity, providing administrative support and ensuring every customer receives a first-class service. With structured training, mentoring and support, you'll develop into a Service Delivery Manager, taking ownership of your own portfolio of customers and becoming responsible for the overall delivery of their services. \n \n What You'll Gain \n \n This role offers a genuine career pathway into Service Delivery Management. \n You'll receive structured training, mentoring and ongoing support to develop the technical, commercial and service delivery skills needed to manage your own customer portfolio. If you have a strong B2B customer service background and are looking for the next step in your career, this role provides an excellent opportunity to develop into a Service Delivery Manager. \n \n What You'll Be Doing \n \n\n • Provide day-to-day administrative support to the Service Delivery team.\n, • Become a key point of contact for customers, building trusted B2B relationships and delivering an exceptional customer experience.\n, • Support Service Delivery Managers with the management of customer accounts and service activities.\n, • Own customer queries and service requests, coordinating internal teams to ensure timely resolution.\n, • Keep customers informed throughout the lifecycle of incidents, requests and service improvements.\n, • Schedule and coordinate customer meetings, service reviews and follow-up actions.\n, • Prepare customer reports, service documentation and meeting packs.\n, • Maintain accurate customer records and ensure service documentation is kept up to date.\n, • Monitor service performance against agreed SLAs and KPIs, highlighting any risks or trends.\n, • Support the preparation and delivery of regular Service Review meetings.\n, • Act as an escalation point for customer service issues, ensuring concerns are managed professionally and resolved promptly.\n, • Work closely with Account Management and operational teams to support customer retention, service improvements and growth opportunities.\n, • Assist with contract administration and develop an understanding of commercial performance as part of your progression into Service Delivery Management.\n, • Identify opportunities to improve internal processes and enhance the customer experience.\n\n \n What Success Looks Like \n \n\n • Delivering an outstanding customer experience with consistently high customer satisfaction scores.\n, • Building strong, long-term B2B customer relationships.\n, • Supporting the achievement of customer retention targets.\n, • Meeting agreed service KPIs and SLA commitments.\n, • Providing accurate administration and supporting the successful delivery of customer services.\n, • Contributing to continual service improvement initiatives.\n, • Supporting opportunities for customer growth and additional services.\n\n \n What We're Looking For \n \n We're much more interested in your relationship-building ability, B2B customer service experience, willingness to learn and a can-do attitude than whether you've previously worked as a Service Delivery Manager. If you're passionate about delivering an exceptional customer experience and are looking to develop your career, we'll provide the training and support to help you succeed. \n \n Essential \n \n\n • Experience in a B2B customer service, customer success, client services, account support or customer relationship management role.\n, • Proven ability to build and maintain strong business-to-business customer relationships.\n, • Excellent customer service skills with a genuine passion for delivering an exceptional customer experience.\n, • A positive, proactive can-do attitude with a willingness to learn and develop new skills.\n, • Strong administrative and organisational skills with excellent attention to detail.\n, • Experience coordinating multiple activities and managing competing priorities.\n, • Excellent written and verbal communication skills with the confidence to build relationships at all levels.\n, • Strong Microsoft Office skills, particularly Outlook, Excel and Word.\n, • The ability to work collaboratively across multiple teams and take ownership of customer queries through to resolution.\n\n \n Desirable \n \n\n • Experience within IT, Telecoms, Technology or Managed Services.\n, • Experience working with SLAs, KPIs or service reporting.\n, • Knowledge of ServiceNow, ITSM tools or ITIL.\n\n

Customer Service & Sales Support Executive \n Our client is a leading international manufacturer and supplier of specialist industrial products, supporting customers across a wide range of sectors including manufacturing, logistics, food production, packaging, and materials handling. \n The Role \n We're looking for a proactive and customer-focused individual to join our team. You'll manage customer enquiries, quotations, and orders while supporting customers, sales teams, and operational departments to deliver an outstanding customer experience. \n Working with a dedicated customer base, you'll build strong relationships, develop technical product knowledge, and play a key role in ensuring orders are processed accurately and delivered on time. \n Key Responsibilities \n\n • Manage customer enquiries and prepare accurate quotations.\n, • Process orders, check stock availability, and coordinate delivery schedules.\n, • Work closely with external sales teams to prioritise customer requirements.\n, • Maintain customer records within CRM and business systems.\n, • Follow up quotations and identify sales opportunities.\n, • Coordinate service requests and gather relevant health & safety information.\n, • Source specialist products and liaise with suppliers where required.\n, • Resolve customer queries and complaints professionally.\n, • Process UK and export orders in line with company procedures.\n\n What We're Looking For \n\n • Experience in customer service, internal sales, sales support, or account management.\n, • Excellent communication and relationship-building skills.\n, • Strong organisational skills and attention to detail.\n, • Ability to manage multiple priorities in a fast-paced environment.\n, • Good IT skills, including Microsoft Office.\n, • A proactive, positive attitude and a genuine passion for customer service.\n\n Desirable \n\n • Experience using CRM or ERP systems such as Salesforce, Navision, Dynamics, SAP, or similar.\n, • Experience within manufacturing, engineering, distribution, or another technical environment.\n, • Knowledge of export processes and logistics.\n\n Why Join? \n This is an excellent opportunity to join a market-leading business where you'll be part of a supportive team, develop valuable technical knowledge, and build a long-term career in customer service and commercial support. If you enjoy solving problems, building relationships, and making a real difference to customers, we'd love to hear from you.