Customer service coordinator jobs in RedditchCreate job alerts

Location: Gorcott Hill, Alcester Road, Redditch, Worcestershire, B98 9EPSalary: £20,250 per annum (pro rata based on 30 hours), full-time equivalent £27,000 based on 40 hoursHours: 30 hours per week, Monday – Friday, 9am – 4pm, with an hour for lunch (unpaid)Arden Bridge Services is an independent garage established in 2005, providing servicing, repairs and maintenance for all makes and models of vehicles.We pride ourselves on delivering the technical expertise and professional standards you would expect from a main dealer with the friendly, personal service of an independent garage. Thanks to our reputation for quality workmanship and excellent customer care, much of our business comes from repeat customers and word of mouth recommendations.As our business continues to grow, we are looking for an organised and customer-focused Automotive Service Advisor to become a key member of our team and help us maintain the high standards of service our customers have come to expect.The RoleThis is a varied and hands-on position that combines customer service, workshop administration, and service coordination. You will be the first point of contact for customers and play a vital role in ensuring the smooth running of the reception and workshop administration functions.Customer Service & Reception\n\n • Greet customers and provide a professional and welcoming first impression\n, • Act as the first point of contact for customer enquiries, both in person and over the phone\n, • Answer incoming calls, take messages, and direct enquiries appropriately\n, • Respond to customer emails promptly and professionally\n, • Assist with customer vehicle collections and drop-offs where required\nWorkshop Administration\n\n, • Create and manage job cards for workshop bookings\n, • Produce customer quotations and estimates\n, • Generate invoices and process customer payments\n, • Process loan vehicle documentation and maintain accurate records\n, • Maintain and update the MOT diary, ensuring appointments are scheduled efficiently\n, • Keep trade account invoicing accurate and up to date\n, • Order vehicle parts and source the most cost-effective suppliers while maintaining quality and availability\n, • Monitor and set up WhatsApp groups to assist with communication and workflow management\nGeneral Office & Operational Support\n\n, • Carry out day-to-day administrative duties to support the smooth running of the business\n, • Maintain the reception and customer waiting area, ensuring it remains clean, professional, and fully stocked\n, • Keep accurate records of employee annual leave and holidays\n, • Support the workshop team with administrative and operational tasks as required\nWhat We're Looking ForEssential\n\n, • Previous experience working within a motor trade, vehicle servicing, repair, or garage environment\n, • Good understanding of workshop processes and the automotive industry\n, • Excellent customer service and communication skills\n, • Strong organisational skills with the ability to prioritise workload effectively\n, • Good IT skills and experience using office systems\n, • Ability to work independently and as part of a team\n, • Full UK driving licence\nDesirable\n\n, • Experience in a Service Advisor, Service Manager, Workshop Controller, or Garage Reception role\n, • Familiarity with workshop management systems\n, • Experience sourcing and ordering vehicle parts\nBenefits\n\n, • 28 days annual leave per annum (inclusive of public/bank holidays)\n, • Auto enrolment pension scheme at statutory rate, where applicable\n, • Friendly and supportive working environment\n, • Discounted car services for close family\n, • Varied and interesting role with responsibility and autonomy\n, • Opportunity to become an integral part of a growing local business\nIf you are organised, customer-focused, and have previous experience within the motor trade, we would love to hear from you. Please submit your CV and a brief covering letter outlining why you are applying for the role. We reserve the right to withdraw the role as soon as we find our person!You may have experience in the following: Service Advisor, Automotive Service Advisor, Garage Receptionist, Workshop Controller, Service Receptionist, Service Manager, Motor Trade Administrator, Aftersales Advisor, Vehicle Service Coordinator, Workshop Administrator, Customer Service Advisor (Automotive), Parts Advisor etc.REF-229 867

Customer Service Coordinator, Based in Bromsgrove £13.04 per hour We are looking for a motivated and organised Customer Service Coordinator to join our team. This role involves providing administrative and planning support to ensure smooth day-to-day operations and excellent service delivery. Key Responsibilities: • Scheduling and booking jobs for engineers, • Handling inbound and outbound calls with customers and colleagues, • Managing customer queries and requests efficiently, • Organising travel and accommodation for engineers, • General administration, database management, and invoicing tasks, • Using internal and customer systems to keep records up to date What Were Looking For: • Previous experience in a busy customer service, planning, or coordination role, • Confident communication skills (written and verbal), • Strong IT skills, especially with Microsoft Excel and CRM systems, • A reliable team player with great organisation skills, • Flexible, problem-solving mindset with the ability to multitask Hours of Work: • MondayFriday, 0830 1700 To apply for this role: Please either click on the link below ...

Previous experience in customer service, customer care. You'll be the main point of contact for homeowners, managing customer enquiries, defects, and aftercare from legal completion through the warranty period. Working closely with site teams, subcontractors, and suppliers, you'll ensure issues are

Customer Service Coordinator (Hybrid Working Available) Based Dorset/Devon/Somerset Job Type: Full-Time ( Maternity cover contact starting August 2026 ) £28k - £32k pro rota An exciting opportunity has arisen for a Customer Services Coordinator to join a growing developer with an excel

Location: Kings Hill / Hybrid Salary/package: £25,949 - £29,614 per annum (DOE) Contract type: Permanent Hours: Full time, 37 hours per week As a Customer Service Coordinator , you will play a key role in supporting customers throughout the full energy contract journey, from initial submission thr

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Glow Getters and Long Service Awards.

Previous customer service or Service Advisor experience is desirable. Liaise with the workshop, parts and sales teams to ensure excellent customer service. Maintain accurate service records and respond promptly to customer enquiries.

Exciting opportunity to join our Customer Contact Team here at Public Sector Partnership Services! PSPS are recruiting Customer Contact Assistants to join our well-established team, supporting changes to local councils’ waste services as part of our busy contact centre. As a Customer Contact

You will embody the values of discretion, professionalism, and service excellence, creating a positive and memorable impression from the moment guests arrive. Birthday Day Off after 1 years continuous service.

Previous customer service or Service Advisor experience is desirable. Our client, a well-established business within the motorcycle industry, is looking to recruit a professional and customer-focused Service Advisor to join their busy aftersales team. This is an excellent opportunity for someone wit

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Customer Service Advisor with excellent communication skills to deliver a first-class customer experiences across email, calls, and live chat. Customer Service Advisor (12month Fixed Term Contract). Use

Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales professionals. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and custo

Excellent communication and customer service skills. Handling incoming and outgoing post, deliveries and courier services. We are currently recruiting on behalf of our client, a well-established Financial Services company, for a Temporary Receptionist / Front of House Administrator to join their tea

Meet our team, take part in fun sales and customer service activities, and discover what a career with us could look like. A passion for delivering excellent customer service.

When customers bring their vehicles into one of our dealerships for service, MOT or repair, their first point of contact is one of our highly trained Service Advisors. Increase customer retention while ensuring customer satisfaction. Dealing with outbound and inbound aftersales calls, booking custom

Deliver first-class customer service with empathy and professionalism. Support the wider customer service team to resolve issues efficiently. Are you an excellent communicator with a passion for customer service? Were looking for a.

Flexible 3-day working week Career progression and development opportunities Company pension scheme Life assurance Employee Assistance Programme Cycle to Work scheme Eyecare vouchers Staff discounts 22 days annual leave plus bank holidays (pro-rata) Birthday leaveDuties of the Service Advisor: Welc

Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers

This position focusses on delivering timely, accurate follow-up with insurers, customers and internal stakeholders to improve outcomes. Some of your duties will include but not limited to Investigate payment delays, identify root causes and take ownership of resolving issues quickly and effectively

This is an excellent opportunity for someone with strong customer service skills who enjoys working in a fast-paced environment while using their technical knowledge to provide first-class support. The Role As an Italian Parts Sales Advisor, you'll be the first point of contact for customers,

Do you have a warm personality and natural skill for organisation? Are you passionate about wellness and exceptional customer service? Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. Complimentary gym membership for

You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers. Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Booking customer vehicles in for mainte

Part-Time Receptionist - Professional Services. Thrive Group are delighted to be working with our professional services client based in Chippenham, who are looking to recruit a.

You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers. Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on the

As a Service Desk Coordinator, you'll become the central point of coordination between clients, engineers, suppliers and internal teams. We're looking for an organised, proactive and customer-focused. You'll play a vital role in coordinating engineers, managing workloads and ensuring service request

Our client has become one of the countrys top sales and customer service and marketing companies, with associated sales and customer service companies both nationally and internationally. Put your sales and customer service skills to good use!. Join a fast-growing sales and customer service opportun

Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and customer service skills. Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced s

Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. A strong customer service background is essential as you will be delivering high levels of customer satisfaction in a very

Service Coordinator – Security Solutions. You will be responsible for coordinating three key service streams:. Reactive service and emergency callouts.

This is an excellent opportunity to join a passionate team dedicated to delivering exceptional customer service and experiences within a busy service department. Arden White Automotive Recruitment are recruiting for a customer-focused Service Advisor to join a well-established dealership in Stratfor

Customer Care Coordinator A busy house builder have a requirement for a Customer Care Coordinator to join their Customer Care team to deliver customer excellence to new build home owners managing their defect period. Responsibilities for a Customer Care Coordinator Updating plot files Ensuring all

Promoting treatments and services available within the practice.

The role involves coordinating works orders, liaising with customers and contractors, and providing financial and administrative support to ensure repairs are completed efficiently and to agreed service levels. Key Responsibilities of the Service Coordinator role:. Ideal Candidate for the Service Co

Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer serviceRequirement: The right in

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer service representative agent experience is no

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. Why not use your skills to make a difference and join our Billing Team in Belfast? We need people like you to speak with our customers over the phone about their account, listen to their needs and work to

Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products Flexibility to start a shift ear

Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products Flexibility to start a shift ear

Excellent customer service skills. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. Passionately provide excellent customer service.

Borough: Barnet Status: Outstanding Ofsted Secondary School Contract Type: Temporary (Long-term Sick Cover), Full-Time Salary Range: £26,000 – £30,000 (Based on experience) The Opportunity An Outstanding school in Barnet requires a reliable and proactive Receptionist to provide long-term cover.T