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Privacy Risk & Compliance Officer Salary- Dependant on experience Location- UK Privacy Risk & Compliance Officer The Privacy Risk & Compliance Officer, formerly known as PRCO, is responsible for the overall administration and execution of the global compliance, risk and privacy programs for the country and or subsidiary. This position reports directly into the country management structure and has a direct line reporting relationship to the Regional Privacy Officer, the Head of Risk and the Head of Compliance. Responsibilities Responsibilities will include: The PRCO is responsible and accountable for the following activities as well as other activities at the direction of the local leadership team or the Regional Privacy Officer, the Head of Risk and the Head of Compliance. Privacy Management Privacy Notice/Consent Form Communication and Reporting – Ensure all new hires receive privacy notice/consent upon hire and all employees receive updated notices and consents as needed, working with local HR and recruiting teams. Monitor and Track communication/disclosure of appropriate notices (when required) to ensure they are received by all employees Monitor and tracking of distribution and receipt of consent (when required) Evaluate and coordinate with the Global Privacy, Risk & Compliance Office on the communication of any privacy notice and/or consent Ongoing monitoring of all personal data processing activities for the country or subsidiary and escalating new or changes to existing personal data processing activity to the Global Privacy & Compliance Office. Records of Processing (ROP) Completion & Ongoing Updates Ensure completion of ROP’s within OneTrust for Controller & Processor ROP’s, including: Ensure new or changes to existing personal data processing activities are appropriately documented and/or updated (controller and processor) Ensure new local clients or changes to existing local client processing activities are appropriately documented and/or updated In coordination with local/regional IT, review IT ROP’s to ensure accuracy, completeness, and are regularly updated In coordination with the appropriate SAM, ensure that data processing activities associated with new global clients are documented in the ROP Processor and changes to existing global client processing activities are appropriately documented and updated in the ROP Processor In coordination with local/regional Functions, ensure that new personal data processing activities are appropriately documented in the ROP Controller and is regularly updated with any changes to existing activities. Records of Processing (ROP) Quality Review Review completed ROP’s to ensure completeness and accuracy Coordinate with functional team leads as necessary to ensure accuracy Client Contracts In coordination with SAM or local Account Managers, ensure existing clients have been notified regarding data privacy amendments, the negotiation process has been initiated, and client contracts have been updated with data privacy amendments as needed In coordination with Business Development, SAM, or local Account Managers, as appropriate, ensure liaison with the Legal Department so that contracts with new clients include the appropriate data privacy and compliance provisions. Report to the Global Privacy, Risk & Compliance Office as requested on the status of client contract data privacy and compliance provisions negotiations. Vendor Due Diligence Review Ensure the Privacy and Compliance Due Diligence processes are conducted on all existing, as well as new vendors for the country or subsidiary – working with both local and global procurement In accordance with the process established by the Global Privacy & Compliance Office, review and approve completed Vendor Due Diligence Questionnaires, or escalate as needed to appropriate the SVP of Privacy or CPO and Regional Privacy Officer, In coordination with local Procurement, ensure that the Privacy and Compliance Due Diligence processes are completed prior to any new vendor contract execution Reporting Provide specific reporting metrics as required by the Global Privacy, Risk & Compliance Office on a regular, consistent basis. New Business Support client bid activity, assisting with pre-sale conversations about all elements of PRCO role and business policies Support client due diligence activity Deliver all go live activity to the TP control framework Compliance Management Ensure the implementation, maintenance and monitoring of the Global Compliance Framework within the area of responsibility. Ongoing monitoring and tracking of applicable local laws, regulations and legal obligations in the fields of risk, compliance and privacy, and report new or amendments to applicable laws, regulations, or legal obligations in the fields of risk, compliance and privacy to the Global Privacy, Risk & Compliance Office, as requested. Act as point of contact for BCR/GDPR and other privacy and compliance related audits. Regularly measure and analyze the performance of Privacy, Risk and Compliance systems, assess the efficiency of privacy and compliance controls and recommend effective improvements. Identify risks or non-conformity issues in relation to Global Privacy and Compliance policies, procedures and processes. Together with the Global Privacy, Risk and Compliance Office, provide support to TP subsidiary to identify compliance issues and provide guidance as appropriate. Keep abreast of regulatory developments within or outside of TP as well as evolving best practices in compliance control and risk management. Document Privacy, Risk and Compliance systems and prepare reports for Global Privacy, Risk and Compliance Office, senior management and together with the Global Privacy, Risk and Compliance Office, external regulatory bodies as appropriate. Ensure that all required Privacy and Compliance trainings are delivered to relevant personnel. Oversight of country level operational compliance to internal TP standards, working across all departments and supporting local senior leaders to ensure compliance Risk Management The PRCO will be responsible for the implementation and maintenance of the risk management framework within the area of responsibility in-line with our strategic plans. The role will include developing and maintaining detailed risk management processes and working with key business stakeholders to facilitate the embedding of these. It also includes review of control effectiveness and monitoring of mitigation action plans. The PRCO is the key point of contact for risk reporting to the Global Risk Team, for ad-hoc incident reporting and for the escalation of significant risk events. Deployment and maintenance of the Risk Management Framework. Ensure this is embedded in core processes and individual roles Identification and assessment of risks within the scope of the PRCO Work with management teams, risk owners and others to ensure risks and internal controls are documented, current and complete Work with local teams to document and roll-out mitigation plans Delivery of accurate and complete Risk Registers Provide regular updates on Risks and Controls to the Global Risk Team Guide local teams and risk owners on the Risk Management Process Promote a culture of risk awareness to the local management, ensure clear understanding of the objectives and the importance of the risk management and the internal controls, and explain the consequences of unmanaged risks Provide guidance to local points of contact in identification and evaluation of risks Provide guidance on the correct use of Risk Categories Challenge risk information where needed. Ensure that all relevant details are reported for complete Risk evaluation and monitoring Lead the documentation, communication and implementation of the Teleperformance Risk Framework Develop, maintain and communicate detailed risk management processes, including reviews of controls Review, assess and report risks and issues identified or reported by the business in-line with the process and assist the business in defining and agreeing remedial action where required Review controls for effectiveness and manage risk deliverables Gather, analyze and report on financial risk exposures where applicable Challenge and periodically review controls, recommending and agreeing remedial action where required Develop programs of work that encourage managers and employees to use the risk management and controls systems in an effective way Encourage and drive quality and continuous improvement of processes used across the business Responds to risk management inquiries and consultation requests Location Near UK office location Qualifications and experience Integrity and commitment to compliance Effective communication skills with both front-line representatives and management Assertiveness and a strong working knowledge of the TP country and or subsidiary Proficient in Microsoft Office including a good working knowledge of PowerPoint and Excel Previous work experience in either risk, compliance or privacy. Working knowledge of Data Privacy Regulations with a recognized certification or the ability to gain a recognized Certification within the first 6 months in the position Ideally has a working knowledge of Anti Money Laundering legislation and application Fluent in English. Strong analytical skills and the ability to apply critical thinking skills to a given problem or project. Ability to engage and work well at all levels in the organization Strong influencing skills are a necessity for this position as you will be working with multiple functions within the country and region to ensure delivery of the global privacy, risk and compliance program objectives. Education Bachelor Degree Professional qualifications in either security, privacy, compliance or risk management #LI-CW1

Site Agent - Highways Improvement Scheme Location: Bath City Centre Rate: £450 per day CIS Duration: Long-term contract opportunity Are you an experienced Site Agent with a strong background in highways and civil engineering projects? We are currently recruiting for a Site Agent to support the delivery of a major highway improvement scheme in the Bath area, involving new footway construction, drainage works and ducting installation. This is an excellent opportunity for a proactive Site Agent to take ownership of site delivery, lead a site team and play a key role in ensuring works are completed safely, efficiently and to the required standards. The Role As Site Agent, you will be responsible for managing day-to-day site operations, coordinating teams and subcontractors, and ensuring the successful delivery of works on behalf of the client. Your responsibilities will include: ·Leading and supervising the site team to ensure successful project delivery ·Planning and coordinating site activities, resources and workforce requirements ·Carrying out daily site briefings and monitoring ongoing works ·Maintaining accurate site records, reports and project documentation ·Ensuring compliance with health, safety, quality and environmental requirements ·Attending weekly client meetings and maintaining strong stakeholder relationships ·Managing subcontractors and supportin...

You are an energetic and focused technical leader who thrives in a fast‑moving digital environment. Motivated by delivering exceptional products, driving high‑performing teams, and elevating technical quality, you excel at turning complex requirements into scalable, secure and high‑value solutions. Bringing your strong experience across engineering, data, AI and IT operations, to make confident architectural decisions and lead multidisciplinary teams. You have a passion for continuous improvement, operational excellence and delivering predictable, high‑quality product iterations that create meaningful value for both customers and colleagues. Your client and product-first mindset and commitment to technical excellence will thrive in a collaborative, commercially focused environment where innovation, delivery and purpose go hand-in-hand. At SelectScience® we are accelerating science by connecting scientific communities with trusted solutions. We produce and publish high-quality digital content and deliver content marketing solutions, whilst also informing scientists about the best products and technologies in their field through the power of peer‑to‑peer recommendation and reviews. We are an essential partner to deliver value to marketers and businesses in the USA, Europe, UK and Asia Pacific. Our Headquarters is near Bath and Bristol, and we are an established brand with over 26 years of experience in digital publishing. As Head of Technical Delivery, you will lead the engineering, data and IT functions to ensure SelectScience’s digital products, systems and platforms are delivered, supported and continuously improved. You will own the product delivery roadmap, drive technical execution, and ensure reliability, performance and security across all systems. You will work closely with Product, Commercial, Editorial and external technology partners to deliver high‑quality platform enhancements, new features and scalable technical solutions that support our growth. This is a full‑time hybrid role, reporting directly to the CEO. • Lead and develop high‑performing engineering, data and IT operations teams., • Drive predictable delivery of product iterations, new features and system improvements., • Make key architectural decisions to ensure platforms remain scalable, secure and customer‑centric., • Oversee sprint planning, execution, QA and release processes., • Own the stability, reliability and performance of digital platforms, systems and integrations., • Ensure robust cybersecurity, compliance, governance and monitoring processes., • Collaborate closely with senior leadership, aligning technical execution with business goals., • Manage internal and external engineering, data and IT vendors and partners., • Foster a culture of accountability, innovation, collaboration and continuous improvement., • Oversee data infrastructure, analytics tooling, event tracking and delivery of AI‑driven capabilities., • A high‑impact leadership role shaping the future of SelectScience’s digital platforms., • Huge opportunity for professional growth, autonomy and influence., • Hybrid working, competitive salary and a comprehensive benefits package., • Friendly, collaborative and innovative culture., • 25 days holiday + bank holidays. Our team has an infectious drive for innovation, creativity and supporting the scientific community. At SelectScience, we promote passion, teamwork, trust and striving to be the best we can. #J-18808-Ljbffr

Job Title: 8a Advanced Practitioner BMS - Blood Transfusion Location: Taunton Salary: £57,528- £64,750 per annum + £10,000 joining bonus Job Type: Full Time, Permanent Are you a proactive Blood Transfusion professional committed to patient safety? Do you thrive on leading change and driving improvement? We have an exciting opportunity for a motivated and innovative Advanced Practitioner Biomedical Scientist in Blood Transfusion to lead excellence, governance, and continuous improvement across our Essential Service Laboratories at Musgrove Park Hospital and Yeovil District Hospital. Our mission is to improve health and wellbeing through science, innovation, and high-quality diagnostics. If this aligns with your values and you bring extensive transfusion expertise, this role could be a great fit. Southwest Pathology Services (SPS) is seeking an Advanced Practitioner to join our Blood Transfusion team. Salary ranges from £57,528 to £64,750 per annum, depending on qualifications and experience, with a potential £10,000 welcome bonus subject to agreement. SYNLAB UK & Ireland has a strong track record of working in partnership with the NHS to enhance pathology services through successful joint ventures, including SPS. For over 10 years, SPS has supported healthcare improvement across Somerset. We hold ISO15189 UKAS accreditation and are an HCPC-approved laboratory for IBMS Registration and Specialist Portfolio training. We offer a comprehensive training budget to support career development, providing the resources and opportunities needed for professional growth. Main duties of the job: The Blood Transfusion Advanced Practitioner is integral to delivering high-quality services to clinicians and patients, ensuring they meet evolving service needs. Using expertise in transfusion theory and practice, you will provide both strategic and operational leadership, ensuring full compliance with regulatory standards, including MHRA and ISO15189. You will be HCPC registered, hold a Specialist Diploma in Blood Transfusion (or equivalent) and an MSc in Blood Transfusion. SYNLAB offers tailored development programmes for managers and leaders, with support to complete management training to further enhance your leadership skills. Key responsibilities include: • Providing expert leadership for the technical advancement of Blood Transfusion service in conjunction with the clinical lead of Somerset NHS Foundation Trust, • Providing professional leadership to Team Managers, Biomedical Scientists and Pathology Support staff across Blood Sciences (Haematology, Clinical Chemistry and Blood Transfusion) within both Essential Service Laboratories, • Ensuring high-quality analysis, service standards and achievement of key performance indicators, • Providing expert technical and operational leadership to the laboratory service, • Overseeing specialist training for Biomedical Scientists and other professionals, and offering expert advice, • Responsible for policies, risk management, quality management procedures and monitoring within Blood Transfusion department About you: Qualifications: Essential criteria: • HCPC State Registration as a Biomedical Scientist, with evidence of Continued Professional Development, • MSc/FIBMS by examination, and is currently in possession of Fellowship of the IBMS (Blood Sciences, Haematology or Transfusion Science); or demonstrates equivalent experience., • IBMS Higher Specialist Diploma if applicable or an additional Masters level qualification, • Management qualification to ILM level 3 or relevant experience Desirable criteria; • IBMS membership Experience: Essential criteria: • Significant demonstrable broad based experience as a specialist BMS, • High degree of accuracy, numeracy, interpretive skills and good problem-solving skills., • Good knowledge and experience of computer Laboratory Information Systems and applications including Word, Excel, PowerPoint, Access and Statistical Packages., • An advanced understanding of theoretical and practical Biomedical Sciences and technically adept at majority of routine and advanced laboratory procedures. Desirable criteria: • Development of special interest and expertise in one or more areas of the laboratory, for example Quality, Health & Safety, Training or IT Skills & Knowledge: Essential criteria: • Able to work independently, implements and proposes changes to procedures for own work area., • Demonstrates a sound understanding of the physiology, pathology, and scientific principles relevant to specialism, • Demonstrates a high degree of skill and knowledge where interpretation of results can be highly subjective Desirable criteria: • Leadership qualities with experience of coaching, coordinating and supervising a team Please click the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of; Biomedical Scientist, Biomedical Practitioner, Blood Transfusion Practitioner, HCPC Registered Specialist, Biomedical Laboratory Specialist, BMS, Haematology and Blood Transfusion Specialist may also be considered for this role. JBRP1_UKTJ

Privacy Risk & Compliance Officer Salary- Dependant on experience Location- UK Privacy Risk & Compliance Officer The Privacy Risk & Compliance Officer, formerly known as PRCO, is responsible for the overall administration and execution of the global compliance, risk and privacy programs for the country and or subsidiary. This position reports directly into the country management structure and has a direct line reporting relationship to the Regional Privacy Officer, the Head of Risk and the Head of Compliance. Responsibilities Responsibilities will include: The PRCO is responsible and accountable for the following activities as well as other activities at the direction of the local leadership team or the Regional Privacy Officer, the Head of Risk and the Head of Compliance. Privacy Management Privacy Notice/Consent Form Communication and Reporting – Ensure all new hires receive privacy notice/consent upon hire and all employees receive updated notices and consents as needed, working with local HR and recruiting teams. Monitor and Track communication/disclosure of appropriate notices (when required) to ensure they are received by all employees Monitor and tracking of distribution and receipt of consent (when required) Evaluate and coordinate with the Global Privacy, Risk & Compliance Office on the communication of any privacy notice and/or consent Ongoing monitoring of all personal data processing activities for the country or subsidiary and escalating new or changes to existing personal data processing activity to the Global Privacy & Compliance Office. Records of Processing (ROP) Completion & Ongoing Updates Ensure completion of ROP’s within OneTrust for Controller & Processor ROP’s, including: Ensure new or changes to existing personal data processing activities are appropriately documented and/or updated (controller and processor) Ensure new local clients or changes to existing local client processing activities are appropriately documented and/or updated In coordination with local/regional IT, review IT ROP’s to ensure accuracy, completeness, and are regularly updated In coordination with the appropriate SAM, ensure that data processing activities associated with new global clients are documented in the ROP Processor and changes to existing global client processing activities are appropriately documented and updated in the ROP Processor In coordination with local/regional Functions, ensure that new personal data processing activities are appropriately documented in the ROP Controller and is regularly updated with any changes to existing activities. Records of Processing (ROP) Quality Review Review completed ROP’s to ensure completeness and accuracy Coordinate with functional team leads as necessary to ensure accuracy Client Contracts In coordination with SAM or local Account Managers, ensure existing clients have been notified regarding data privacy amendments, the negotiation process has been initiated, and client contracts have been updated with data privacy amendments as needed In coordination with Business Development, SAM, or local Account Managers, as appropriate, ensure liaison with the Legal Department so that contracts with new clients include the appropriate data privacy and compliance provisions. Report to the Global Privacy, Risk & Compliance Office as requested on the status of client contract data privacy and compliance provisions negotiations. Vendor Due Diligence Review Ensure the Privacy and Compliance Due Diligence processes are conducted on all existing, as well as new vendors for the country or subsidiary – working with both local and global procurement In accordance with the process established by the Global Privacy & Compliance Office, review and approve completed Vendor Due Diligence Questionnaires, or escalate as needed to appropriate the SVP of Privacy or CPO and Regional Privacy Officer, In coordination with local Procurement, ensure that the Privacy and Compliance Due Diligence processes are completed prior to any new vendor contract execution Reporting Provide specific reporting metrics as required by the Global Privacy, Risk & Compliance Office on a regular, consistent basis. New Business Support client bid activity, assisting with pre-sale conversations about all elements of PRCO role and business policies Support client due diligence activity Deliver all go live activity to the TP control framework Compliance Management Ensure the implementation, maintenance and monitoring of the Global Compliance Framework within the area of responsibility. Ongoing monitoring and tracking of applicable local laws, regulations and legal obligations in the fields of risk, compliance and privacy, and report new or amendments to applicable laws, regulations, or legal obligations in the fields of risk, compliance and privacy to the Global Privacy, Risk & Compliance Office, as requested. Act as point of contact for BCR/GDPR and other privacy and compliance related audits. Regularly measure and analyze the performance of Privacy, Risk and Compliance systems, assess the efficiency of privacy and compliance controls and recommend effective improvements. Identify risks or non-conformity issues in relation to Global Privacy and Compliance policies, procedures and processes. Together with the Global Privacy, Risk and Compliance Office, provide support to TP subsidiary to identify compliance issues and provide guidance as appropriate. Keep abreast of regulatory developments within or outside of TP as well as evolving best practices in compliance control and risk management. Document Privacy, Risk and Compliance systems and prepare reports for Global Privacy, Risk and Compliance Office, senior management and together with the Global Privacy, Risk and Compliance Office, external regulatory bodies as appropriate. Ensure that all required Privacy and Compliance trainings are delivered to relevant personnel. Oversight of country level operational compliance to internal TP standards, working across all departments and supporting local senior leaders to ensure compliance Risk Management The PRCO will be responsible for the implementation and maintenance of the risk management framework within the area of responsibility in-line with our strategic plans. The role will include developing and maintaining detailed risk management processes and working with key business stakeholders to facilitate the embedding of these. It also includes review of control effectiveness and monitoring of mitigation action plans. The PRCO is the key point of contact for risk reporting to the Global Risk Team, for ad-hoc incident reporting and for the escalation of significant risk events. Deployment and maintenance of the Risk Management Framework. Ensure this is embedded in core processes and individual roles Identification and assessment of risks within the scope of the PRCO Work with management teams, risk owners and others to ensure risks and internal controls are documented, current and complete Work with local teams to document and roll-out mitigation plans Delivery of accurate and complete Risk Registers Provide regular updates on Risks and Controls to the Global Risk Team Guide local teams and risk owners on the Risk Management Process Promote a culture of risk awareness to the local management, ensure clear understanding of the objectives and the importance of the risk management and the internal controls, and explain the consequences of unmanaged risks Provide guidance to local points of contact in identification and evaluation of risks Provide guidance on the correct use of Risk Categories Challenge risk information where needed. Ensure that all relevant details are reported for complete Risk evaluation and monitoring Lead the documentation, communication and implementation of the Teleperformance Risk Framework Develop, maintain and communicate detailed risk management processes, including reviews of controls Review, assess and report risks and issues identified or reported by the business in-line with the process and assist the business in defining and agreeing remedial action where required Review controls for effectiveness and manage risk deliverables Gather, analyze and report on financial risk exposures where applicable Challenge and periodically review controls, recommending and agreeing remedial action where required Develop programs of work that encourage managers and employees to use the risk management and controls systems in an effective way Encourage and drive quality and continuous improvement of processes used across the business Responds to risk management inquiries and consultation requests Location Near UK office location Qualifications and experience Integrity and commitment to compliance Effective communication skills with both front-line representatives and management Assertiveness and a strong working knowledge of the TP country and or subsidiary Proficient in Microsoft Office including a good working knowledge of PowerPoint and Excel Previous work experience in either risk, compliance or privacy. Working knowledge of Data Privacy Regulations with a recognized certification or the ability to gain a recognized Certification within the first 6 months in the position Ideally has a working knowledge of Anti Money Laundering legislation and application Fluent in English. Strong analytical skills and the ability to apply critical thinking skills to a given problem or project. Ability to engage and work well at all levels in the organization Strong influencing skills are a necessity for this position as you will be working with multiple functions within the country and region to ensure delivery of the global privacy, risk and compliance program objectives. Education Bachelor Degree Professional qualifications in either security, privacy, compliance or risk management #LI-CW1

Privacy Risk & Compliance Officer Salary- Dependant on experience Location- UK Privacy Risk & Compliance Officer The Privacy Risk & Compliance Officer, formerly known as PRCO, is responsible for the overall administration and execution of the global compliance, risk and privacy programs for the country and or subsidiary. This position reports directly into the country management structure and has a direct line reporting relationship to the Regional Privacy Officer, the Head of Risk and the Head of Compliance. Responsibilities Responsibilities will include: The PRCO is responsible and accountable for the following activities as well as other activities at the direction of the local leadership team or the Regional Privacy Officer, the Head of Risk and the Head of Compliance. - Privacy Management - Privacy Notice/Consent Form Communication and Reporting – Ensure all new hires receive privacy notice/consent upon hire and all employees receive updated notices and consents as needed, working with local HR and recruiting teams. - Monitor and Track communication/disclosure of appropriate notices (when required) to ensure they are received by all employees - Monitor and tracking of distribution and receipt of consent (when required) - Evaluate and coordinate with the Global Privacy, Risk & Compliance Office on the communication of any privacy notice and/or consent - Ongoing monitoring of all personal data processing activities for the country or subsidiary and escalating new or changes to existing personal data processing activity to the Global Privacy & Compliance Office. - Records of Processing (ROP) Completion & Ongoing Updates - Ensure completion of ROP's within OneTrust for Controller & Processor ROP's, including: - Ensure new or changes to existing personal data processing activities are appropriately documented and/or updated (controller and processor) - Ensure new local clients or changes to existing local client processing activities are appropriately documented and/or updated - In coordination with local/regional IT, review IT ROP's to ensure accuracy, completeness, and are regularly updated - In coordination with the appropriate SAM, ensure that data processing activities associated with new global clients are documented in the ROP Processor and changes to existing global client processing activities are appropriately documented and updated in the ROP Processor - In coordination with local/regional Functions, ensure that new personal data processing activities are appropriately documented in the ROP Controller and is regularly updated with any changes to existing activities. - Records of Processing (ROP) Quality Review - Review completed ROP's to ensure completeness and accuracy - Coordinate with functional team leads as necessary to ensure accuracy - Client Contracts - In coordination with SAM or local Account Managers, ensure existing clients have been notified regarding data privacy amendments, the negotiation process has been initiated, and client contracts have been updated with data privacy amendments as needed - In coordination with Business Development, SAM, or local Account Managers, as appropriate, ensure liaison with the Legal Department so that contracts with new clients include the appropriate data privacy and compliance provisions. - Report to the Global Privacy, Risk & Compliance Office as requested on the status of client contract data privacy and compliance provisions negotiations. - Vendor Due Diligence Review - Ensure the Privacy and Compliance Due Diligence processes are conducted on all existing, as well as new vendors for the country or subsidiary – working with both local and global procurement - In accordance with the process established by the Global Privacy & Compliance Office, review and approve completed Vendor Due Diligence Questionnaires, or escalate as needed to appropriate the SVP of Privacy or CPO and Regional Privacy Officer, - In coordination with local Procurement, ensure that the Privacy and Compliance Due Diligence processes are completed prior to any new vendor contract execution - Reporting Provide specific reporting metrics as required by the Global Privacy, Risk & Compliance Office on a regular, consistent basis. - New Business - Support client bid activity, assisting with pre-sale conversations about all elements of PRCO role and business policies - Support client due diligence activity - Deliver all go live activity to the TP control framework - Compliance Management - Ensure the implementation, maintenance and monitoring of the Global Compliance Framework within the area of responsibility. - Ongoing monitoring and tracking of applicable local laws, regulations and legal obligations in the fields of risk, compliance and privacy, and report new or amendments to applicable laws, regulations, or legal obligations in the fields of risk, compliance and privacy to the Global Privacy, Risk & Compliance Office, as requested. - Act as point of contact for BCR/GDPR and other privacy and compliance related audits. - Regularly measure and analyze the performance of Privacy, Risk and Compliance systems, assess the efficiency of privacy and compliance controls and recommend effective improvements. - Identify risks or non-conformity issues in relation to Global Privacy and Compliance policies, procedures and processes. - Together with the Global Privacy, Risk and Compliance Office, provide support to TP subsidiary to identify compliance issues and provide guidance as appropriate. - Keep abreast of regulatory developments within or outside of TP as well as evolving best practices in compliance control and risk management. - Document Privacy, Risk and Compliance systems and prepare reports for Global Privacy, Risk and Compliance Office, senior management and together with the Global Privacy, Risk and Compliance Office, external regulatory bodies as appropriate. - Ensure that all required Privacy and Compliance trainings are delivered to relevant personnel. - Oversight of country level operational compliance to internal TP standards, working across all departments and supporting local senior leaders to ensure compliance - Risk Management The PRCO will be responsible for the implementation and maintenance of the risk management framework within the area of responsibility in-line with our strategic plans. The role will include developing and maintaining detailed risk management processes and working with key business stakeholders to facilitate the embedding of these. It also includes review of control effectiveness and monitoring of mitigation action plans. The PRCO is the key point of contact for risk reporting to the Global Risk Team, for ad-hoc incident reporting and for the escalation of significant risk events. - Deployment and maintenance of the Risk Management Framework. Ensure this is embedded in core processes and individual roles - Identification and assessment of risks within the scope of the PRCO - Work with management teams, risk owners and others to ensure risks and internal controls are documented, current and complete - Work with local teams to document and roll-out mitigation plans - Delivery of accurate and complete Risk Registers - Provide regular updates on Risks and Controls to the Global Risk Team - Guide local teams and risk owners on the Risk Management Process - Promote a culture of risk awareness to the local management, ensure clear understanding of the objectives and the importance of the risk management and the internal controls, and explain the consequences of unmanaged risks - Provide guidance to local points of contact in identification and evaluation of risks - Provide guidance on the correct use of Risk Categories - Challenge risk information where needed. Ensure that all relevant details are reported for complete Risk evaluation and monitoring - Lead the documentation, communication and implementation of the Teleperformance Risk Framework - Develop, maintain and communicate detailed risk management processes, including reviews of controls - Review, assess and report risks and issues identified or reported by the business in-line with the process and assist the business in defining and agreeing remedial action where required - Review controls for effectiveness and manage risk deliverables - Gather, analyze and report on financial risk exposures where applicable - Challenge and periodically review controls, recommending and agreeing remedial action where required - Develop programs of work that encourage managers and employees to use the risk management and controls systems in an effective way - Encourage and drive quality and continuous improvement of processes used across the business - Responds to risk management inquiries and consultation requests Location Near UK office location Qualifications and experience - Integrity and commitment to compliance - Effective communication skills with both front-line representatives and management - Assertiveness and a strong working knowledge of the TP country and or subsidiary - Proficient in Microsoft Office including a good working knowledge of PowerPoint and Excel - Previous work experience in either risk, compliance or privacy. - Working knowledge of Data Privacy Regulations with a recognized certification or the ability to gain a recognized Certification within the first 6 months in the position - Ideally has a working knowledge of Anti Money Laundering legislation and application - Fluent in English. - Strong analytical skills and the ability to apply critical thinking skills to a given problem or project. - Ability to engage and work well at all levels in the organization - Strong influencing skills are a necessity for this position as you will be working with multiple functions within the country and region to ensure delivery of the global privacy, risk and compliance program objectives. Education - Bachelor Degree - Professional qualifications in either security, privacy, compliance or risk management #LI-CW1

Privacy?Risk &?Compliance Officer Salary- Dependant on experience Location- UK Privacy?Risk &?Compliance Officer The?Privacy?Risk &?Compliance Officer, formerly known as?PRCO,?is responsible for?the overall administration and execution of?the global?compliance,?risk?and privacy programs?for the country and orsubsidiary. This position reports directly into the country?management structure?and has a?direct?line reporting relationship?to?the Regional?Privacy Officer,?the Head of?Risk?and the Head of Compliance. Responsibilities Responsibilities will include: The?PRCO?is responsible and accountable for the following activities as well as?other activities?at the direction of the local leadership team or the?Regional Privacy Officer, the Head of?Risk?and the Head of Compliance. Privacy Management Privacy Notice/Consent?Form?Communication and?Reporting ?Ensure all new hires receive privacy notice/consent upon hire and all employees receive updated notices?and consents?as needed,?working with local HR and recruiting teams. Monitor and Track communication/disclosure of?appropriate notices?(when required)?to ensure?they are received by?all employees? Monitor and tracking of?distribution and receipt of?consent (when?required) Evaluate and coordinate with the?Global?Privacy, Risk?&Compliance?Office?on?the communication of?any?privacy notice and/or?consent Ongoing monitoring of?all?personal data?processing activities?for the country or subsidiary?and escalating new or changes to existing?personal data?processing?activity?to the?Global?Privacy?& Compliance?Office. Records of Processing?(ROP) Completion & Ongoing Updates Ensure completion of?ROPs within?OneTrust?for Controller & Processor?ROPs, including: Ensure new or changes to existing?personal data?processing activities?are appropriately documented and/or updated?(controller and processor) Ensure new local clients or changes to existing local client processing activities are appropriately documented and/or updated In?coordination with local/regional?IT, review IT?ROPs to ensure?accuracy,?completeness,?and?are regularly?updated In coordination with?the?appropriate SAM,?ensure?that data processing activities associated with?new global clients are documented in the?ROP?Processor and?changes to existing?global client processing activities are appropriately documented?and updated?in the?ROP?Processor In coordination with?local/regional Functions, ensure that new personal data processing activities are appropriately documented in the?ROP?Controller and is regularly updated with any changes to existing activities. Records of Processing?(ROP) Quality Review Review completed?ROPs to ensure completeness and accuracy Coordinate with functional team leads as necessary to ensure accuracy Client?Contracts Incoordination with SAM or local Account Managers, ensure existing clients?have been notified?regarding?data?privacy amendments, the negotiation process has been?initiated,?and?client?contracts have been updated?with data privacy amendments?as needed In coordination with Business Development, SAM, or local Account Managers, as?appropriate, ensure liaison with the Legal Department so that contracts with new clients include the?appropriate data?privacy?and compliance?provisions. Report to the?Global?Privacy, Risk?& Compliance?Office as requested on the status of client contract data privacy?and compliance?provisions?negotiations. Vendor Due Diligence Review? Ensure the Privacy?and Compliance?Due Diligence processes?are?conducted on all?existing, as well as new?vendors for the country or subsidiary working with both local and global procurement In accordance with?the process?established?by the?Global?Privacy?& Compliance?Office, review?and?approve?completed Vendor Due Diligence Questionnaires,?or escalate as needed?to appropriate the SVP of Privacy?or CPO?and Regional Privacy Officer,? In coordination with local Procurement, ensure that the Privacy?and Compliance?Due Diligence processes?are?completed?prior to?any new?vendor contract?execution Reporting Provide specific?reporting?metrics as required by the?Global?Privacy, Risk?& Compliance?Office on a regular, consistent basis. New Business Support client bid activity,?assisting?with pre-sale conversations about all elements of PRCO role andbusiness policies Support client due diligence activity? Deliver all go live activity to the TP control framework Compliance Management Ensure the implementation,?maintenance?and?monitoring of?the Global Compliance Framework within the area of responsibility. Ongoing monitoring and tracking of applicable local laws, regulations and legal obligations?in the fields of risk, compliance and?privacy,?and report new or amendments to applicable laws,?regulations,?or legal obligations?in the fields of risk, compliance and privacy?to the Global Privacy, Risk?& Compliance Office, as requested. Act as point of contact for BCR/GDPR and other privacy and compliance related audits. Regularly?measure?and?analyze the performance?of?Privacy, Risk?and Compliance systems,?assess the efficiency of?privacy and compliance?controls?and recommend effective improvements. Identify?risks or non-conformity issues in relation to Global Privacy and Compliance?policies,?procedures?and processes. Together with the Global Privacy, Risk?and Compliance Office, provide support to TP subsidiary to?identify?compliance issues and provide guidance as?appropriate. Keep abreast of regulatory developments within or outside of TP as well as evolving best practices in compliance control and risk management. Document?Privacy, Risk?and Compliance systems?and prepare reports for Global Privacy, Risk?and Compliance Office, senior management and together with the Global Privacy, Risk?and Compliance Office, external regulatory bodiesas?appropriate. Ensure that?all required Privacy and Compliance trainings are delivered to relevant personnel. Oversight of country level operational compliance to internal TP standards, working across all departments and supporting local senior leaders to ensure compliance? Risk?Management The PRCO will?be responsible for?the implementation and maintenance of the risk management framework within the area of responsibility in-line with our strategic plans. The role will include developing and?maintaining?detailed risk management processes and working with key business stakeholders to?facilitate?the embedding of these. It also includes review of control effectiveness and monitoring of mitigation action plans. The PRCO is the key point of contact for risk reporting to the Global Risk Team, for ad-hoc incident?reporting?and for the escalation of significant risk events. Deployment and maintenance of?the?Risk Management Framework. Ensure this is embedded in core processes and individual roles Identification and assessment of risks within the scope of the PRCO Work with management teams, risk?owners?and others to ensure risks and internal controls are documented, current and complete Work with local teams to document and roll-out mitigation plans Delivery of?accurate?and complete Risk Registers Provide regular updates on Risks and Controls to the Global Risk Team Guide local teams and risk owners on the Risk Management Process Promote a culture of risk awareness to the localmanagement, ensure clear understanding of the?objectives?and the importance of the risk management and the internal controls, and explain the consequences of unmanaged risks Provide guidance to local points of contact in identification and evaluation of risks Provide guidance?on the correct use of Risk Categories? Challenge risk information where needed. Ensure that all relevant details are reported for complete Risk evaluation and monitoring Lead the documentation,?communication?and implementation of the Teleperformance Risk Framework Develop,?maintain?and communicate detailed risk management processes, including reviews of controls Review, assess and report risks and issues?identified?or reported by the business in-line with the process and?assist?the business in defining and agreeing remedial action where?required Review controls for effectiveness and manage risk deliverables Gather,?analyze?and report on financial risk exposures where applicable Challenge and periodically review controls, recommending and agreeing remedial action where?required Develop programs of work that encourage managers and employees to use the risk management and controls systems in an effective way Encourage and drive quality and continuous improvement ofprocesses used across the business Responds?to risk management inquiries and consultation requests Location Near UK office location? Qualifications?and experience Integrity and commitment to compliance Effective communication skills with both?front-line?representatives and management Assertiveness?and a?strong working knowledge of the TP country and or subsidiary? Proficient in Microsoft Office including a good working knowledge of PowerPoint and Excel Previous?work experience in either risk,?compliance?or privacy. Working knowledge of Data Privacy Regulations with a?recognized?certification or?the?ability to gain?a?recognized?Certification within the first 6 months in?the?position Ideally has a working knowledge of Anti Money Laundering legislation and application Fluent in?English. Strong analytical skills and?the ability?to apply critical thinking skills to a given problem or project. Ability to engage and work well at all levels in the?organization Stronginfluencing?skills are a necessity?for this?position as you will be working with multiple functions within the country and region to ensure?delivery?of?the global?privacy,?risk?and compliance?program?objectives. Education Bachelor Degree Professional qualifications in either security, privacy,?compliance?or risk management? #LI-CW1 JBRP1_UKTJ

Parade Hotel Bath A New Chapter in Bath Hospitality Set within the Georgian heart of Bath, Parade Hotel is being lovingly restored, a place where timeless architecture meets modern elegance. Behind our iconic faade, were creating a destination defined by warmth, connection, and the kind of service that feels effortless yet unforgettable. Opening in late summer 2026, Parade Hotel will bring together 49 beautifully appointed rooms, a tranquil Courtyard Spa, and a vibrant new restaurant each designed to offer a sense of calm, comfort, and quiet luxury. As we prepare to open our doors, we are seeking an experienced and professional Night Manager to join our opening team and play a pivotal role in ensuring exceptional guest experiences throughout the night. A little about the role... Working closely with the Front of House Manager, the Night Manager will take responsibility for the smooth operation of the hotel during overnight hours. You will be the senior point of contact on shift, ensuring the safety, security, and comfort of our guests while maintaining the highest standards of service and operational excellence. This is a hands-on leadership role requiring confidence, initiative, and exceptional attention to detail. You will oversee front desk operations, manage night audit procedures, respond to guest needs, and ensure the hotel remains welcoming, secure, and efficiently operated throughout the night. Key Responsibilities... Oversee all front office operations during the night shift, ensuring seamless service delivery and a warm, professional guest experience. Act as the primary point of contact for guests overnight, handling enquiries, requests, complaints, and emergencies promptly and effectively. Manage guest arrivals and departures, reservations, room allocations, and guest communications with accuracy and attention to detail. Complete all night audit procedures, reconciliations, and end-of-day financial reporting in accordance with hotel standards. Ensure the safety and security of guests, colleagues, and hotel property through regular monitoring and adherence to security procedures. Conduct routine checks of public areas and hotel facilities to maintain presentation, cleanliness, and operational standards. Coordinate with housekeeping, maintenance, and other departments to resolve operational issues and support guest satisfaction. Monitor overnight team performance, providing guidance, support, and leadership where required. Ensure compliance with all health, safety, fire, and security policies and procedures. Prepare daily operational reports and effectively communicate relevant information to the morning management team. Assist with administrative duties, payment processing, cash handling, and reporting requirements as required. Support the wider hotel operation with flexibility and a hands-on approach during busy periods and special events. Uphold Parade Hotel's standards of professionalism, appearance, and genuine hospitality at all times. Why Join Parade Hotel Bath?... As part of our opening team, you will have the opportunity to help shape the guest experience and operational culture from day one. You will work within a supportive and ambitious environment where exceptional hospitality, attention to detail, and personal development are valued. Your contribution will be instrumental in establishing Parade Hotel's reputation for outstanding service, operational excellence, and warm, genuine hospitality. Requirements... Previous experience in a Night Manager, Night Supervisor, Duty Manager, or similar hotel leadership role. Strong knowledge of front office operations, night audit procedures, and hotel reservation systems (Mews experience is advantageous). A genuine passion for hospitality and delivering exceptional guest experiences. Excellent communication and interpersonal skills, with the confidence to lead and make decisions independently. Strong organisational and problem-solving abilities with a calm and professional approach under pressure. Demonstrated ability to manage guest concerns, resolve issues effectively, and maintain high service standards. Excellent attention to detail and commitment to operational accuracy. Understanding of hotel health, safety, fire, and security procedures. Ability to work independently while supporting and motivating an overnight team. Professional appearance and demeanour, reflecting the standards of a luxury hospitality environment. Flexibility to work overnight shifts, including weekends and public holidays. Eligibility to work in the UK. About You... You are a confident and approachable hospitality professional who thrives on responsibility and takes pride in creating exceptional guest experiences. Equally comfortable leading a team, resolving challenges, and managing operational processes, you understand that the overnight guest journey is just as important as any other part of the day. With strong communication skills, sound judgement, and a hands-on attitude, you will play a key role in ensuring Parade Hotel delivers a seamless, safe, and memorable experience for every guest, around the clock. What We Offer... Competitive salary and discretionary service charge (following qualifying period) Exclusive colleague discounts including 50% of dining Discounted stays for you, family, and friends Fully funded training and career development programmes Recognition rewards and referral bonus Complimentary meals on duty and smart uniform Holiday allowance (28 days including bank holidays) Company pension scheme Employee Assistance Programme confidential 24/7 wellbeing support Invitations to colleague events and long-service celebrations TPBN1_UKCT

Operations Manager Luxury Boutique Hotel | Bath JWR is delighted to be working with a stunning luxury boutique hotel in the heart of Bath, seeking an ambitious and driven Operations Manager to join its senior leadership team. This is an outstanding opportunity for an experienced hotel operator looking to take the next step towards General Management within a quality-led, guest-focused environment. Combining stylish accommodation, award-winning dining and exceptional service standards, this unique property offers the chance to play a pivotal role in shaping the guest experience and driving commercial success. Package Salary up to £50,000 + Service & Bonus Discounted hotel stays across a prestigious hotel collection 50% discount across food and beverage outlets Healthcare cash plan Cycle to work scheme Fully funded apprenticeship and development programmes Employee assistance programme Long service and colleague recognition rewards Career progression opportunities within a growing hospitality group The Role As Operations Manager, you will work closely with the General Manager to oversee the day-to-day operation of the hotel, ensuring exceptional guest experiences while driving commercial performance across all departments. Key responsibilities include: Supporting the delivery of the hotel's strategic and financial objectives Driving revenue growth and monitoring departmental performance against budgets and KPIs Leading, coaching and developing Heads of Department to achieve operational excellence Championing outstanding guest satisfaction and service delivery throughout the hotel Ensuring compliance with all health, safety and legislative requirements Supporting recruitment, training and succession planning initiatives Identifying opportunities to improve efficiency, profitability and guest experience Taking a hands-on approach to leadership across all operational departments Requirements We are seeking a passionate hospitality professional with a proven background in hotel operations who is looking to progress towards a future General Manager position. You will have: Previous experience as an Operations Manager or senior operational leader within a quality 4 or 5-star hotel Strong knowledge of all hotel departments, particularly Food & Beverage operations Excellent commercial awareness and understanding of hotel financial performance Proven experience leading, motivating and developing high-performing teams Outstanding communication and relationship-building skills A proactive, hands-on leadership style The ability to remain calm under pressure and adapt to changing business demands A genuine passion for delivering exceptional guest experiences Apply Now If you are an ambitious hotel professional looking for your next leadership challenge within a luxury hospitality environment, we would love to hear from you. Contact JWR for a confidential discussion. TPBN1_UKCT