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This Head of Client Services job offers you the chance to take ownership of a growing client support function within a highly regarded wealth management firm, where your input will genuinely shape the future of the business. As Head of Client Services, you will lead a well established team supporting financial planners, ensuring a seamless client journey from onboarding through to ongoing servicing. You will oversee both general administration and platform support, bringing structure, consistency and continuous improvement to processes. In this Head of Client Services role, you will: Lead, mentor and develop a team of circa 10 to 12 across client administration and platform supportOversee financial planning workflows to improve efficiency and maintain high standardsDrive a culture focused on client experience and service excellenceSupport business growth, including integration activity, ensuring the team scales effectivelyWork closely with senior leadership to refine processes and enhance operational performanceThis Head of Client Services position is ideal if you want a role where you can influence culture, develop people and play a key part in a scaling business, rather than simply maintain the status quo.Head of Client Services Requirements Essential: Experience managing client administration or client services teams within financial planning or wealth managementEssential: Strong understanding of financial planning workflows and client lifecycleEssential: Experience of platform administration and adviser support processesDesirable: Experience supporting growth, change or acquisitionsDesirable: Relevant financial services qualificationsThe Company You will join an established, independent wealth management firm with a strong reputation for client care and long term stability. The business is entering an exciting phase of growth, offering you the opportunity to contribute to its next chapter.Head of Client Services Benefits Salary up to £60,000 depending on experienceOffice based role with some flexibilityClear scope to shape and develop your functionSupportive leadership team and collaborative cultureStrong long term progression opportunitiesLocation You should be within a commutable distance of Bradford on Avon. If this Head of Client Services job sounds like the right next step for you, apply now to find out more.Liability and Disclaimer Whilst Premier Jobs UK uses all reasonable efforts to ensure the information contained in our adverts including any salary, benefits or on target earnings are accurate, we give no representation or warranty in respect of such information. No liability is accepted by Premier Jobs UK for any loss or damage which may arise out of any person relying on or using any informationTPBN1_UKTJ

Business Analyst – Bath / Hybrid - £50,000-£55,000 + excellent benefits \n A great opportunity to join a leading financial services software house in Bath as a Business Analyst, to help build and extend their range of financial services digital solutions which are used some many of the world’s leading financial companies. \n The role would suit a Business Analyst / Product Owner / Product Manager who has worked in a technical role, has strong knowledge of SQL and knowledge of the software / SaaS sector. \n Typical responsibilities will include: \n\n • Working with clients to gather requirements for product configurations\n, • Work with development teams to ensure tech requirements are met\n, • Create requirements and integration documentation\n, • SQL scripting for implementation\n, • Support clients with onboarding and training\n\n Does this sound like you? \n\n • 4+ years’ + experience as a Business Analyst, Product Owner, Product Manager or similar\n, • Software / SaaS knowledge\n, • Strong knowledge of SQL and XML\n, • Experience working with development teams and an understanding of the SDLC\n, • Exeperience working with external clients\n, • Knowledge of the financial services industry would be beneficial\n\n Some of the benefits you can expect include: \n\n • Hybrid working (3 days remote, 2 days in central Bath)\n, • Private medical insurance\n, • Life insurance\n, • Annual performance reviews\n, • Bonus scheme\n, • 25 days holiday (increases with service) plus buy/sell options\n, • Generous pension scheme (employer up to 8%)\n, • Relocation assistance\n, • Budget for training and development\n, • Plus many more!\n\n The office is a short walk from Bath Spa train station and is easily commutable from Bristol, Cardiff, Swindon, Chippenham, Frome, Wells, Trowbridge and surrounding areas. \n

Customer Base ManagerLocation: Bath, BA2Salary: £50,000Hours: Full Time, PermanentHelp us grow and retain a truly better broadband experience.At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over 40,000 customers across more than 180,000 homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region.We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience.We're looking for a Customer Base Manager to help us improve retention, increase customer value and deliver smarter, more effective customer communications throughout the lifecycle.This is a hands-on CRM and customer marketing role where you'll take ownership of campaigns from early customer engagement through to renewal and retention. You'll combine data, insight and creativity to improve performance and help Truespeed continue to compete as a challenger brand.What you'll be doing:Build, manage and optimise CRM campaigns using HubSpot (or a similar platform)Create automated and triggered customer journeys, including renewals, end-of-contract communications, upsell/cross-sell activity and engagement campaignsWrite clear, engaging customer communications and improve performance through testing and optimisationMonitor campaign results and use data insights to improve engagement and retentionSupport customer lifecycle marketing activity and identify opportunities to reduce churnWork closely with Marketing, Sales, Customer Service, Data & Analytics and Technical teams to improve customer experience and campaign effectivenessWhat we're looking for:You'll have experience in a CRM, customer marketing or email marketing role, with the ability to manage campaigns from planning through to delivery and optimisation.You'll ideally have:Hands-on experience using a CRM platform such as HubSpot, including workflows, automations and campaign deliveryExperience with customer lifecycle marketing and segmentationStrong copywriting skills with excellent attention to detailA data-driven approach, using insight to improve campaign performanceExperience running tests and optimising customer communicationsThe ability to manage multiple priorities in a fast-moving environmentExperience in telecoms, broadband, subscription services or a similar customer lifecycle business would be an advantage.You'll be someone who is:Hands-on, organised and delivery-focusedCurious and always looking for ways to improveCommercially aware and customer-focusedComfortable collaborating across different teamsExcited by the opportunity to help grow a challenger brandWhy join us?You'll be joining a growing challenger brand where your work will have a direct impact. This is an opportunity to shape how we communicate with thousands of customers, improve retention and help more communities experience truly better broadband.Our benefits package includes:Hybrid workingPension schemeLife insuranceAccess to a full suite of employee benefits covering health, lifestyle and financial wellbeing, including 24/7 online GP accessFree onsite parkingReady to Apply?We're reviewing application on a rolling basis, so we encourage early submissions.We're proud to be building a diverse and inclusive team at Truespeed, where people can bring their whole selves to work and feel supported to do their best. We value the unique perspectives, experiences and ideas that every individual brings, and we believe this makes us stronger as a business. We welcome applications from all backgrounds and are committed to creating a fair and inclusive recruitment experience for everyone.Please note: You must have valid authorisation to work in the United Kingdom, as we are unable to offer sponsorship for this position.No agencies, please.TPBN1_UKTJ

Looking for more than just a job? Ready to build a career where your effort directly drives your success?At L&C Mortgages , we don't just offer opportunities, we create careers. As the UK's leading fee-free mortgage and protection broker (with 160+ awards to our name), we're growing fast and investing in the next generation of Protection Advisers.With a start date of the 1st September 2026, based at our bustling Newcastle office, this is your chance to step into a structured, supported, and genuinely rewarding career. But let's be clear from the off: it takes focus, resilience, and hard work to succeed. If that excites you, you'll fit right in.Why This Role Stands OutThis isn't just a “learn as you go and hope for the best” role.From day one , you'll receive full training, structured coaching, and ongoing support to take you from trainee to fully qualified Protection Adviser — with the opportunity to earn well and flourish within the industry.You'll be helping customers protect what matters most: their homes, families, and financial security, making your role both meaningful and impactful .What You'll Be DoingSpeaking with customers to understand their needs and concerns, starting that all important discussion into the significance of ProtectionAdvising on protection products like Life Insurance, Critical Illness Cover, and Income ProtectionDelivering clear, tailored recommendationsManaging your cases with keen organisation, accuracy and attention to detailBalancing customer care, compliance, and performance targetsThis is a fast-paced, target-driven environment where effort = reward .What We're Looking ForWe're not expecting finished experts, this is a trainee role after all! But we are looking for potential.You'll likely have:Experience in customer service or salesStrong communication and listening skillsA genuine passion for helping peopleDrive, ambition, and the willingness to learnKeen organisation and team working skillsThe resilience to work in a regulated, performance-focused environmentExperience, whilst it's useful, it's the right attitude and willingness to get stuck in that what will truly get you far here. If you're someone who wants to build a career, not just land a job , this could be the role for you.What You'll Get in ReturnWe take your development seriously, and we make sure your effort is recognised.Full inhouse training programme with a proven track record of successSupport to achieve your R05 qualification and become a certified expertClear progression pathways and excellent earning potential24 days holiday + bank holidays + your birthday offAccess to our comprehensive benefit provider Perkbox (discounts, wellbeing support & more)Recognition schemes like “The Extra Mile” awards within L&C, or even one day industry awardsRegular social events (Summer & Winter company wide parties + much more)Important InformationDue to structured training schedules, we are unable to offer alternative start dates . We appreciate it may be a while to wait, but we will process any successful candidates within plenty of time, nearer to the start date.Please only apply if you are available to start on 1st September 2026 .Why Join L&C?Because here, your growth matters. We're on a journey at flying pace with no signs of slowing down, and we want YOU to be a part of it.You'll be part of a supportive, high-performing team that celebrates success, encourages development, and gives you the tools to build something long-term.We'll invest 110% into you and your development, all we ask for is that 110% effort in return.If you're ready to work hard, learn fast, and grow your career in financial services, we want to hear from you.At London & Country Mortgages, we are committed to fostering a recruitment and selection process that is inherently diverse and inclusive. We believe in the strength that comes from a variety of perspectives, backgrounds, and experiences, and we actively seek to create an environment where individuals from all walks of life feel welcome and valued. Our commitment to diversity and inclusion is not just a goal; it is a fundamental part of our organisational culture, driving us to continuously enhance our practices to ensure that every candidate has an equal opportunity to contribute and thrive within our community.FCA Certification Regime & Conduct RulesL&C is authorised and regulated by the FCA and is classified as an Enhanced Firm under the Senior Manager's and Certification Regime (SM&CR). This role is subject to the 6 FCA Conduct rules and you will be expected to adhere to them at all times. (See below). Any confirmed breaches of the Conduct Rules will be reported to the FCA annually. Should you apply for a Certified role in another financial services firm then L&C may be required to disclose this information in a Regulatory Reference request.You must act with integrityYou must act with due care, skill, and diligenceYou must be open and cooperative with the FCA, the PRA and other regulatorsYou must pay due regard to the interests of customers and treat them fairlyYou must observe proper standards of market conductYou must act to deliver good outcomes for retail customersTPBN1_UKTJ

• On-target earnings up to £38,680, • Comprising a base salary of £31,070 - £34,180 per year, • An uncapped monthly bonus scheme with average additional earnings of £4,500 per year, • 5 days a week ( the Autocentre is closed on a Sunday), • Earn extra with our refer a friend scheme T&Cs Apply Were the UKs largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. Qualified Mechanic or Technician?? Join Halfords as a Vehicle Service Technician where you will carry out interim, full and major services as well as any follow up repair and replacement work. Such work includes tyres, brakes, transmission, steering and suspension, amongst others. Benefits Include: • 5.6 weeks annual leave, • Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores, • Discounts on everything from groceries, shopping, insurance, days out, restaurants and more, • Family & Friends Discount Events, • Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme, • Financial planning support via Wagestream - access up to 30% of your salary in advance, • GP Access, 364 days a year, 24 hours a day, • Join the Share save scheme with a 20% discount on shares, • Health Cas...

Are you looking for the next step in your finance career with a business where your work truly makes an impact? Do you enjoy bringing accuracy, organisation and commercial awareness to a fast-paced environment? Juice Recruitment is delighted to be partnering with a growing and ambitious agency based in Bath to recruit an Assistant Accountant. This is an exciting opportunity to join a collaborative team where you'll play an integral role in the day-to-day financial operations of the business. This is far more than a transactional accounts position. You'll become a trusted member of the team, helping to ensure financial accuracy, improve processes and support commercial decision-making as the business continues to grow. DAY TO DAY You'll be responsible for supporting the smooth running of the finance function, including: • Processing supplier invoices accurately and preparing payment runs., • Reconciling supplier statements and resolving invoice queries., • Raising client invoices promptly and accurately., • Monitoring outstanding debt and professionally chasing overdue payments., • Maintaining accurate financial records using accounting software such as QuickBooks., • Assisting with bank reconciliations, journals and month-end processes., • Supporting cashflow reporting, billing forecasts and management reporting., • Working closely with colleagues to ensure purchase orders and billing information are accurate., • Reconciling supplier invoices against media spend and assisting with resolving discrepancies., • Identifying opportunities to improve finance processes and increase efficiency., • Acting as a helpful and approachable finance contact across the wider business. WHAT WE'D LOVE TO SEE • At least two years' experience within an accounts or finance position., • Experience using accounting software such as QuickBooks, Xero or Sage., • Excellent attention to detail with a high level of accuracy., • Strong organisational and time management skills., • Confidence communicating with suppliers, clients and colleagues., • A proactive, solutions-focused approach with the ability to work independently., • AAT qualified or currently studying towards ACCA, CIMA or ACA would be advantageous., • Previous experience within a media agency, advertising agency or professional services environment would be beneficial but is not essential., • Be able to work in the office full-time. AND FOR YOU • A fantastic opportunity to join a growing and ambitious business., • The chance to develop your finance career within a supportive and collaborative team., • Exposure to a varied role with genuine opportunities to broaden your accounting experience., • Autonomy and responsibility from day one, with the opportunity to contribute ideas and improve processes., • A modern working environment where accuracy, accountability and continuous improvement are genuinely valued., • Competitive salary and benefits package, including trips abroad, vouchers, an extra day off per month, and plenty of social events. If you're looking for a role where you can build on your existing finance experience, develop professionally and become a valued member of a growing business, we'd love to hear from you. Please apply today to be considered for this fantastic role! INDS

Business Analyst Bath / Hybrid - £50,000-£55,000 + excellent benefits A great opportunity to join a leading financial services software house in Bath as a Business Analyst, to help build and extend their range of financial services digital solutions which are used some many of the worlds leading financial companies. The role would suit a Business Analyst / Product Owner / Product Manager who has worked in a technical role, has strong knowledge of SQL and knowledge of the software / SaaS sector. Typical responsibilities will include: • Working with clients to gather requirements for product configurations, • Work with development teams to ensure tech requirements are met, • Create requirements and integration documentation, • SQL scripting for implementation, • Support clients with onboarding and training Does this sound like you? • 4+ years + experience as a Business Analyst, Product Owner, Product Manager or similar, • Software / SaaS knowledge, • Strong knowledge of SQL and XML, • Experience working with development teams and an understanding of the SDLC, • Exeperience working with external clients, • Knowledge of the financial services industry would be beneficial Some of the benefits you can expect include: • Hybrid working (3 days remote, 2 days in central Bath), • Private medical insurance, • Life...

I'm currently representing a highly regarded independent wealth management firm that is looking to appoint a Head of Client Services as part of an exciting period of growth and business transformation. This is an excellent opportunity to join a boutique wealth management business with ambitious growth plans, a high-net-worth client base and a strong commitment to delivering an exceptional client experience. The firm is currently managing approximately £300m of assets and is undergoing a significant acquisition that is expected to double the size of the business over the next 12 months. Alongside this growth, the business is investing heavily in technology, operational improvements and the overall client journey. • Leadership responsibility for the client services and platform administration teams, • Opportunity to shape and enhance operational processes across the business, • High-net-worth client base with average client values exceeding £1m, • Significant investment in systems, technology and service delivery, • Rebrand, office refurbishment and wider transformation programme underway, • Genuine opportunity to influence the future direction of the business, • Independent, people‑focused culture with ambitious growth plans, • Have previous leadership experience within a financial planning or wealth management environment, • Possess a strong understanding of financial planning administration and platform operations, • Be passionate about delivering outstanding client service, • Have experience improving workflows, processes and operational efficiency, • Be an effective people manager capable of developing and motivating teams This role would suit an experienced Client Services Manager or Head of Administration looking to take on a highly visible leadership position within a growing and progressive wealth management firm. If you'd be interested in a confidential discussion, please get in touch directly via Samantha.durbridge@idexconsulting.com At IDEX, we strive for an inclusion‑first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways. #J-18808-Ljbffr

hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. Job Description: Salary Range: £53,269 - £71,400 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your Impact Are you ready to take on complex technical challenges at the forefront of cyber and platform engineering? At Leonardo, our Principal Platform Engineers are hands-on experts who shape the design, integration, and delivery of secure platforms that keep our customers’ missions running. Your work at Leonardo UK will see you take the lead in solving customer problems in an agile, innovative and team-centric manner. The role may involve a blended hybrid working model, with a mixture of working from home and working on site at one of our Leonardo offices to ensure close collaboration with the wider team and with our customers. Leonardo UK is seeking a Principal Platform Engineer to join the Cyber & Security Solutions Division team. This role is focused on delivering, maintaining, and improving platform and systems engineering solutions that underpin critical defence, government and public sector services. What you will do as a Principal Platform Engineer Act as the technical authority on one of our platform engineering domains (e.g. virtualisation) providing specialist domain expertise to projects and programmes. Lead the design and implementation of secure platforms across on-premise environments. Capture, analyse, and interpret complex customer requirements to drive system design and architecture. Develop high- and low-level designs, ensuring alignment with secure-by-design principles. Take ownership of technical delivery within work packages, including planning, estimation, and progress reporting. Mentor, coach, and develop junior and senior engineers, raising technical capability across the community. Provide input to technology strategies, feasibility studies, and innovation projects. Engage with internal and external stakeholders, presenting technical solutions and justifying design decisions. What you’ll bring Extensive technical expertise across multiple platform domains, with a track record of delivering secure solutions. The ability to balance hands-on engineering with technical leadership and mentorship. A problem-solving mindset, able to innovate and recommend the best approach for complex challenges. Core areas (must have): Windows and Linux operating systems Virtualisation platforms (VMware, Hyper-V) VMware Cloud Foundation (VCF) stack (vSphere, vSAN, NSX-T, Aria Suite) Design, build and operation of software-defined datacentre platforms Network virtualisation and micro-segmentation concepts (NSX, platform-integrated) Networking concepts (TCP/IP, DNS, DHCP, firewalls) Automation and scripting (PowerShell, Bash, Python, Ansible, Terraform) Knowledge of cyber security controls and accreditation requirements Experience across the systems engineering lifecycle Integration of compute, storage, and network layers into a unified platform Delivery within secure / enterprise / defence environments Desirable: VCAP certifcation Expertise with cloud platforms (AWS) and Infrastructure as Code Experience integrating enterprise services (Active Directory, PKI, monitoring, SIEM) Hands-on use of DevSecOps tools and CI/CD pipelines VxRail and hyper-converged infrastructure Automation of VCF lifecycle (patching, upgrades, deployment) Integration with enterprise identity and security services (AD, PKI, PAM) Containerisation platforms (Kubernetes, Docker) This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) will apply. This role requires Developed Vetting (DV) clearance prior to starting. For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting Location This role will be based at one of our UK sites • Yeovil. Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Time to Recharge: Generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks. Never Stop Learning: Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Tailored Perks: Spend up to £500 annually on flexible benefits such as private healthcare, lifestyle discounts, and gym memberships. Flexible Working: Flexible hours with hybrid working options. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! #LI-CYBER Primary Location: GB - Yeovil - Lysander Rd Contract Type: Permanent Hybrid Working: Onsite

IDEX Consulting is representing a highly regarded independent wealth management firm in the UK that is appointing a Head of Client Services during a period of growth and business transformation. This role offers leadership over client services and platform administration, with a high-net-worth client base and significant investment in technology and service delivery. The ideal candidate will have leadership experience in financial planning or wealth management, with a strong focus on improving #J-18808-Ljbffr

Job Description: SECURITY CLEARANCE: You will be subject to a BPSS check (including a criminal record check) TRAVEL REQUIRED: Occasional travel within UK and international (with required travel Hamburg LOCATION: Filton (80% of your working week must be office based) TYPE: Full time WHAT'S IN IT FOR YOU Financial Reward: Competitive salary, annual profit share, contributory pension, share options, car leasing scheme, free onsite parking, season ticket loan, tax-free technology scheme, shopping discounts and much more Work / Life Balance: 35 hour week, flexible working around core hours and Friday afternoons off, hybrid working, flexible working, option to buy/sell holiday Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility including international opportunities Health & Wellbeing: Bupa health insurance (including assisted fertility treatments and gender dysphoria & reassignment support), wellbeing benefits (including 24/7 online GP and mental health support), discounted family health / dental insurance / eye tests, cycle-to-work scheme, on-site canteen and coffee shop, lunchtime yoga / meditation Family and Caregiving: Life assurance, enhanced pay for maternity, paternity, adoption and shared parental leave and caregiving and purpose built maternity rooms on site Inclusive Environment: Wellbeing room, Multi-faith room, Employee Representative Groups (Gender, LGBTQ+, International, Generational, Disability, Social & Cultural Diversity, Neurodiversity) Our world is changing. And so are we. From our commitment to zero-carbon flight sustainability is at the heart of our purpose . So what's your next change? Job Summary Are you a proactive, autonomous, and curious IT professional with proven experience in operations and service management? Join our motivated team at Filton, UK, and play a key role in delivering and operating end-to-end solutions for our Digital Workplace, specifically focusing on Airbus ITSM development technologies. We are looking for a team player to be the key partner in ensuring the reliability, efficiency, and availability of our systems environment, meeting and exceeding established SLAs. Acting as the core operational anchor for our ITSM ecosystem, ensuring seamless execution across critical ITIL streams, with a primary focus on Demand management of automating processes for internal Digital Workplace stakeholders. The IT Operations Specialist within the Digital Workplace at Airbus is responsible for the governance and management of IT service requests in alignment with ITIL (Information Technology Infrastructure Library) best practices. This role ensures that service requests are accurately processed, tracked, and fulfilled while maintaining compliance with internal policies, regulatory standards, and governance frameworks. The specialist will collaborate with various internal teams, including Product and Proximity teams, as well as the internal and external stakeholders, to streamline request management processes and ensure the seamless operation of Airbus' digital workplace services. HOW YOU WILL CONTRIBUTE TO THE TEAM Help execute the complete lifecycle of IT service requests, from initiation to fulfillment and closure, ensuring alignment with ITIL's Service Request Management process. Ensure automated requests are accurately captured, categorized, and prioritized in the request management system. Collaborate with internal Product and Proximity teams, and suppliers, to ensure that requests are processed within defined service levels and resolution times, adhering to ITIL best practices. Participate in the ITSM upgrade process, ensuring that all service request management functionalities are updated and tested in accordance with Airbus' requirements. Contribute to the development of new request management features by collaborating with Product and Proximity support teams to gather requirements from stories and translate them into functional specifications within the ITSM software. Support the configuration, development, and enhancement of new service request workflows, ensuring they align with ITIL guidelines and best practices. Coordinate with Digital Workplace service delivery suppliers and ITSM development teams to ensure that newly developed requests are integrated smoothly into the platform. Ensure accurate and up-to-date records for all IT service requests in the Request Management System (e.g., ServiceNow), maintaining high data quality standards. Conduct regular audits and data reconciliation to identify discrepancies, ensuring that request data reflects the true state of requests and their progress. Enforce data governance practices for correct classification, categorization, and prioritization of service requests in line with ITIL standards. Coordinate User Acceptance Testing (UAT) for ITSM software upgrades and new service request features, ensuring that all developed functionalities meet business requirements and ITIL best practices. Collaborate with Digital Workplace Product and Proximity teams, along with ITSM development team, to validate new service request workflows and ensure they are effective and meet user needs. Document UAT results and ensure that any identified issues are addressed before deployment. Ensure that service requests adhere to Airbus' internal IT governance policies, industry regulations, and ITIL framework guidelines. Conduct periodic audits of the request management process to verify compliance with governance standards and policies. Monitor request trends and assess compliance with Airbus' internal controls to mitigate risks related to request mismanagement. Utilize reporting tools within the Request Management System (e.g., ServiceNow) to generate comprehensive reports on request status, trends, fulfillment performance, and SLA adherence. Maintain thorough documentation of service requests, ensuring accurate records for audits and compliance purposes. Provide management with insights on service request performance, governance risks, and opportunities for improvement at the DW monthly performance review meetings. These will be then managed by the DW performance manager. Identify risks related to service requests, such as bottlenecks, delays, or compliance issues. Collaborate with stakeholders, to address risks and ensure efficient handling of service requests. Work to mitigate risks related to request fulfillment, ensuring that requests are handled promptly and in line with ITIL's Risk Management guidelines. Collaborate with internal relevant stakeholders to ensure a streamlined and effective request management process. Act as the primary liaison between Airbus and supply chain, ensuring clear communication of request governance policies and ITIL best practices. Provide guidance and training on request management processes and tools to ensure consistent and efficient request handling across teams. Identify opportunities for process optimization and improvements in the service request management process, focusing on reducing lead times, increasing request fulfillment efficiency, and improving data accuracy. Leverage automation tools and ITIL's Continual Service Improvement (CSI) methodology to streamline request processing and reporting. Stay current with ITIL advancements and updates to ensure continuous enhancement of request management practices and tools. ABOUT YOU A Bachelor's degree in IT (or equivalent experience). Proven experience in IT Operations and service management, ideally within a large-scale enterprise IT environment. Strong practical understanding and application of major ITIL processes (e.g., Incident, Request, Change Management etc.). Experience with ITSM software development aspects including the workflow disciplines would be considered a plus. Proven ability to diagnose system failures, troubleshoot complex technical issues, and ensure continuity of operations. Knowledge of the Airbus application landscape is beneficial. Experience in Agile project management and/or SAFe (Scrum Master) certification is a plus. Autonomy, proactivity, and a strong sense of curiosity about people and new technologies. Negotiation level proficiency in English; other languages are an asset. How we can support you. Many of our staff work flexibly in many different ways, including part-time. Please talk to us at the interview about the flexibility you need and we'll always do our best to accommodate your request. Please let us know if you need us to make any adjustments for the selection process - you can share this with your Talent Acquisition Partner if you are invited to interview. Examples may include (but not exclusive to) accessible facilities; auxiliary aids; room layout, etc. Any information disclosed will be treated in the strictest confidence. As a Disability Confident Employer, Airbus UK will offer an interview to any applicant that considers themselves to have a disability or long-term condition and meets the minimum criteria of the role (as set out in the job advert). To opt in, just select the option during your application submission and our Talent Acquisition team will contact you. #LI-AB1* This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Operations Limited Employment Type: Permanent ------- Experience Level: Professional Job Family: Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

hackajob is collaborating with Leonardo to connect them with exceptional professionals for this role. Job Description: Salary Range: £44,000 to £50,000 Leonardo UK operates a grade-based salary framework with broad bands. The salary range shown reflects the approved grade band for this role, or a narrower hiring range published within that band, and is benchmarked against the external market. Exceptions above the standard range are managed through governance controls to protect internal equity. Your impact The Training Academy has an exciting opportunity for a motivated and detail-oriented Test and Requirements Specialist to support the Simulation Learning & Support Services (SL&SS) Test & Evaluation (T&E) and Requirements Leads, in the delivery of high-quality Training Devices and Support Systems. This role is central to ensuring that customer and system requirements are effectively captured, traced, verified, and validated throughout the project lifecycle. The successful candidate will play a key role in coordinating and contributing to the development and execution of Acceptance Test Procedures (ATPs), generating the evidence required to demonstrate compliance against System Requirements Specifications (SyRS) and contracted Stakeholder Requirements Documents/Specifications (cSRD/StRS). In addition, you will support Requirements Management activities across a range of projects, working closely with Technical, Requirements, and T&E Leads to ensure products are delivered on time, to specification, and to the highest quality standards. This is an excellent opportunity to contribute to the successful delivery of innovative training and support solutions that meet and exceed Leonardo Helicopters Division's customer expectations. For the awareness of internal applicants: this position is a JFF level 5. What you will do as a SL&SS (UK) Test and Requirements Specialist: In conjunction with the T&E Lead, you will coordinate and participate in the conduct the TE&A of training systems in order to capture evidence to demonstrate compliance with the functional and non-functional requirements including relevant regulatory criteria. In conjunction with the Requirements Lead, you will assist in the Requirements Management process to include the capture, decomposition, validation, verification, tracing, reporting and maintenance of the Requirements Verification and Traceability Matrix (RVTM). In support of the SW development team, you support the conduct of Verification and Validation (V&V) testing prior to dispatch of LH generated SW packages for integration into a training system in order to ensure that the delivered SW is of suitable quality and functionality. Assist in the authoring process for Acceptance Test Procedures (ATPs) that are correctly linked to the RVTM and provide the basis for generation and capture of evidence to support the compliance declaration. Conduct and document Trial Run Testing (TRT) of ATPs, both in the Supplier’s facility and at the final training location. Support the accurate and timely documentation of TE&A activity for inclusion into SW release notes, bug descriptions, test reports or compliance evidence. In association with the Supplier’s and Customer test managers, you will coordinate and participate in the execution of Formal Testing phases – to include Bug Closure, Factory Acceptance Testing (FAT) and Site Acceptance and Delivery Testing (SAT & SDT). Your coordination will include direction for the execution of the ATP including the provision of Test Scripts and required test equipment to the test teams; Assist in the identification and coordination of the support of LH or Customer SQEP to Formal Test phases; Ensure that Formal testing is fully documented – either by the Supplier or otherwise, including the collation and dissemination for review; Support the development of test scripts for integration and acceptance test phases, through authoring, proofing and trial run activities, ensuring complete coverage of SyRS and StRS correctly matched to the Requirements Verification Traceability Matrix (RVTM) Develop or support data gathering activities; either on aircraft or using engineering rigs, for which you will be expected to author and execute scripts and capture accurate records of system behaviours. What you’ll bring Educated as an aeronautical engineer to HNC level and served an Aeronautical Engineering apprenticeship or equivalent military air engineering experience. Understanding and experience of Software (SW) and Hardware (HW) testing methodologies at unit/module and system levels within the context of integration, regression and acceptance testing environments; General knowledge of helicopter training and operations – both military and civil. An understanding of modern training devices/systems Experience in operating within industry standard design practices and quality assurance processes Computer Literate - company standard software (NDA) plus SAP and CIETP Ability to discuss at a technical level with the Engineering, Customer and Supplier as required This is not an exhaustive list, and we are keen to hear from you even if you might not have experience in all the above. The most important skill is a good attitude and willingness to learn. Security Clearance This role is subject to pre-employment screening in line with the UK Government’s Baseline Personnel Security Standard (BPSS). An additional range of Personnel Security Controls referred to as National Security Vetting (NSV) may apply, this could include meeting the eligibility requirements for The Security Check (SC) or Developed Vetting (DV). For more information and guidance please visit: https://careers.uk.leonardo.com/gb/en/security-and-vetting Why join us At Leonardo, our people are at the heart of everything we do. We offer a comprehensive, company-funded benefits package that supports your wellbeing, career development, and work–life balance. Whether you're looking to grow professionally, care for your health, or plan for the future, we’re here to help you thrive. Time to Recharge: Enjoy generous leave with the opportunity to accrue up to 12 additional flexi-days each year. Secure your Future: Benefit from our award-winning pension scheme with up to 15% employer contribution. Your Wellbeing Matters: Free access to mental health support, financial advice, and employee-led networks championing inclusion and diversity (Enable, Pride, Equalise, Armed Forces, Carers, Wellbeing and Ethnicity). Rewarding Performance : All employees at management level and below are eligible for our bonus scheme. Never Stop Learning : Free access to 4,000+ online courses via Coursera and LinkedIn Learning. Refer a friend: Receive a financial reward through our referral programme. Tailored Perks : Spend up to £500 annually on flexible benefits including private healthcare, dental, family cover, tech & lifestyle discounts, gym memberships and more. Flexible working: Flexible hours with hybrid working options. For part time opportunities, please talk to us about what might be possible for this role. For a full list of our company benefits please visit our website. Leonardo is a global leader in Aerospace, Defence, and Security. Headquartered in Italy, we employ over 53,000 people worldwide including 8,500 across 9 sites in the UK. Our employees are not just part of a team—they are key contributors to shaping innovation, advancing technology, and enhancing global safety. At Leonardo we are committed to building an inclusive, accessible, and welcoming workplace. We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people and our customers. If you have any accessibility requirements to support you during the recruitment process, just let us know. Be part of something bigger - apply now! Primary Location: GB - Yeovil - Lysander Rd Contract Type: Permanent Hybrid Working: Hybrid

Arborist Team Leader Location: Bath, Sulis Down Business Village depot, covering region Hourly Rate: £16.10 to £16.50 dependant on skill level and experience Contract type: Permanent, Full Time Working hours: Monday - Friday, 07:00 - 15:30 About the role We are now looking for a talented and experienced Arborist Team Leader to join our team in Bath & the surrounding area. You will focus on the day-to-day running of the contract, managing the planning and performance of works through area-based teams and ensuring that the required contract specifications are met. You will have responsibility for people management, and health and safety conformance. You will work closely with both internal teams and clients to ensure smooth operations and the highest performance standards. If you're looking to advance your career and be part of a dynamic, forwarding-thinking company apply today to grow with us! Requirements Proven experience as an Arborist, with an eye for detail and passion for high quality tree care. Previous experience within a team leader role, managing contracted works within arboriculture or adjacent industries. Excellent understanding of arboriculture, safety protocols, care & maintenance of all equipment, plus the ability to undertake operations safely and competently, with a can-do attitude. Strong communication skills with the ability to liaise confidently with clients and staff at all levels. Strong organisational and problem-solving skills. Full, clean UK Driving Licence Hold Relevant IndustryQualifications-trainingtoupskill can be provided to progress career CS30 - Level 3 Chainsaw Maintenance and Cross-cutting CS31 - Level 3 Felling Small Trees CS32 - Level 3 Felling and Processing Medium Trees CS38 - Level 2 Tree Climbing and Aerial Rescue CS39 - Level 2 Operate a Chain Saw from a Rope and Harness Highly beneficial Industry Qualifications CS40 / 41 - Level 3 Aerial Tree Pruning / Rigging Safe use of a Chainsaw from a MEWP First Aid Certificate Why join us? No two projects are ever the same, ranging from contracted maintenance to commercial arboriculture work. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer Career development: We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Collaborative team environment: Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Meaningful impact: Contribute to projects that make a real difference in the community and environment. Competitive benefits package: We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits Annual leave: 21 days holiday plus bank holidays. Family-friendly policies: Enhanced maternity and shared parental leave. Employee Assistance Programmes: Support for personal and professional challenges. Voluntary benefits: Discounts on retail, holidays, gym memberships, and more. Financial wellbeing support: Resources to manage your finances. Competitive pension scheme: Secure your future. Recognition schemes: Colleague of the month and annual awards. Volunteering policy: Two days per year to support a cause of your choice. Mental health support: Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. TPBN1_UKTJ

Cyber Security training courses is seeking a Senior Data Architect for a pivotal role in transforming data strategies within a major UK financial services organisation.

The University of Bath is seeking a Chief Operating Officer (COO) to join in 2026. Based in Bath, England, this executive role is part of the institution’s Strategy 2036 and focuses on strengthening operational excellence, sustainable growth, and institutional resilience. The role is intended for senior leaders with global experience in complex, regulated, or mission‑driven environments. International applicants may be considered in line with UK Skilled Worker visa regulations. The COO is a core member of the University Executive Board and serves as a strategic partner to the Vice‑Chancellor & President. The mandate extends beyond operational oversight to enterprise‑wide strategic enablement. The COO integrates digital transformation, estates development, service optimisation, sustainability, and resource stewardship into a unified operating framework supporting excellence in education, research, and innovation. Executive oversight includes Digital Services and Technology, Campus Infrastructure, Campus Services, Sustainability and Space Management, Sports, and the University Library. The COO will ensure operational systems are future‑ready, financially disciplined, and aligned with institutional ambitions. • Provide executive leadership across a broad operational portfolio, • Partner strategically with the Vice‑Chancellor and Executive Board, • Lead large‑scale organisational transformation and change initiatives, • Integrate digital, estates, sustainability, and service functions into a cohesive operating model, • Strengthen financial stewardship and disciplined investment planning, • Build and mentor high‑performing leadership teams, • Enhance institutional resilience, performance, and governance alignment, • Represent operations at the Executive and Governing Body levels, • Significant senior leadership experience managing complex operations, • Demonstrated track record of delivering large‑scale organisational change, • Strong commercial acumen and strategic judgement, • Executive‑level credibility with governing boards and senior stakeholders, • Proven ability to lead through others and develop senior teams, • Experience operating within regulated, mission‑driven, or large institutional environments, • Capacity to drive pace and performance while sustaining trust and institutional values, • Eligibility to meet UK right‑to‑work or Skilled Worker visa requirements if applicable The University of Bath is a top‑ranked UK institution, renowned for academic excellence, research impact, and student outcomes. The institution is committed to equality, diversity, and inclusion, and holds accreditation as a Disability Confident Leader and autism‑friendly university. This COO appointment offers an opportunity for accomplished leaders to shape the operational future of a globally respected UK university and deliver a lasting legacy within a world‑class academic environment. #J-18808-Ljbffr

Machine Learning Engineer sought for a 6-month contract to build and deploy ML models in a Financial Services environment.

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Your new company This purpose-led financial services organisation with a strong commitment to sustainable outcomes is looking for a Company Secretary to join their team in Bristol.

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Experience working in or supporting the technology department of a financial services organisation, ideally including involvement with major technology change programmes.

Our Financial Services and Insurance practice supports some of the largest global firms and most recognizable local brands solve their biggest challenges in today's age of digital and AI led transformation. Manage business development activities within key accounts to ensure Infosys Consulting is we

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