Maintenance Coordinator
2 days ago
Carlisle
Our client is currently recruiting for a Maintenance Coordinator to join their growing team. The Maintenance Coordinator will be responsible for booking appointments and scheduling a team of engineers to maintenance and service repair jobs. Please note: Due to office location, you will need to be able to drive and have your own transport. This will be based 4 days onsite, 1 day working remote. Key responsibilities for the Maintenance Coordinator • Managing the process for efficient and effective scheduling of the Field Service teams for Pre-planned maintenance (PPM), Reactive breakdown response, Corrective works, team training coordination and internal support, • Scheduling and coordinating visits for both in-house engineers and subcontractors, ensuring the right resources are deployed at the right time, and all parties are kept informed., • Liaising with customers, subcontractors, service engineers, and internal stakeholders to effectively plan works and support the resolution of service issues and complaints., • Handling enquiries and complaints professionally, escalating complex or high-risk issues to senior management where appropriate., • Working closely with both office-based Operations staff and Field Service Engineers to ensure planned works are delivered safely, efficiently, and to a high standard., • Coordinating engineer diaries and booking appointme...