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Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success!Key Responsibilities• Lead your team to deliver exceptional customer service that consistently exceeds expectations• Drive KPI performance, consistently meeting challenging operational targets• Oversee the execution and supervision of in-store tasks to meet targets and standards• Recruitment for your team, leading them and fostering their growth and development• Handle customer complaints with professionalism and maintain compliance with health & safety standardsSkills & Experience• Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment• Proven track record in optimising operational efficiency through strategic time and cost management• Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence• Commitment to delivering exceptional customer service and driving business results• Agile, visionary leader who can proactively embrace change with a results-driven mindsetOur Benefits•A market-leading salary package•25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme•A flexible contract of 40 or 45 hours a week•26 weeks full pay following 1 year service for Maternity and Main Adopter Leave•Comprehensive training and ongoing development opportunities throughout your Aldi career•Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.

Front of House Manager - Private club Location: Front of House Clubhouse Manager- Cardiff - £30-25K salary Salary: £30 - 35K (dependent on experience) Hours: 40 hours per week, Wednesday to Sunday Reports to: General Manager Join Our Team We are seeking an experienced and passionate Front of House Manager to lead the day-to-day operation of our clubhouse hospitality services. This is an exciting opportunity for a hands-on hospitality professional to manage our bar and restaurant facilities, deliver exceptional member experiences, and play a key role in the continued success of their members club. As Front of House Manager, you will be responsible for overseeing all clubhouse food and beverage operations, leading and developing the team, managing financial performance, coordinating events, and ensuring the highest standards of customer service, compliance, and operational excellence. Key Responsibilities Operations Lead the daily operation of the clubhouse bar and restaurant facilities. Develop and implement standard operating procedures to ensure consistency and efficiency. Maintain exceptional customer service standards at all times. Work closely with the Head Chef to develop seasonal menus, event offerings, and promotions. Manage bar stock levels, ordering and inventory control. Ensure all facilities, equipment, and service areas are clean, safe, and well maintained. Monitor compliance with health, safety, food hygiene, and licensing regulations. Liaise with the Operations Manager regarding cleaning and maintenance requirements.Team Leadership Recruit, train, develop, and supervise front-of-house staff. Create effective staff rotas and manage team performance. Foster a positive, motivated, customer-focused culture. Support and coach team members to achieve high levels of service excellence.Customer Experience Act as a primary point of contact for members and visitors. Respond professionally to enquiries, feedback, and complaints. Promote the club's facilities, events, and hospitality services. Create a welcoming and inclusive environment that reflects the club's values.Financial Management Manage cash handling, floats, and daily takings. Control stock levels and minimise wastage. Conduct monthly stocktakes and implement actions to address discrepancies. Support financial performance through effective cost control and revenue generation.Health & Safety Complete all operational checks in line with club policies. Conduct regular inspections and risk assessments. Ensure compliance with all relevant hospitality legislation and best practice.Events & Hospitality Coordinate and oversee private functions, social events, and catering activities. Work with the chef team to develop attractive food and beverage offers. Support the delivery of memorable events that enhance member engagement and satisfaction.Additional Responsibilities Act as Duty Manager when required. Participate in ongoing professional development. Undertake any additional duties as requested by the General Manager.About You We are looking for an energetic and organised hospitality professional with strong leadership skills and a genuine passion for customer service. Essential Qualifications GCSE English and Maths (or equivalent). IOSH Managing Safely or equivalent Health & Safety qualification. First Aid qualification (or willingness to obtain). Level 3 Food Safety qualification.Essential Experience Proven experience in a management role within hospitality, ideally in a private members' club, yacht club, hotel, golf club, or similar environment. Strong background in bar and restaurant operations. Experience leading, motivating, and developing teams. Financial management experience, including stock control, budgeting, and cash handling. Sound understanding of health and safety, food safety, and licensing regulations. Experience engaging with a range of stakeholders and customers. Flexible approach to working hours, including evenings and weekends.Skills & Attributes Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Confident IT user, including POS systems and hospitality software. Ability to manage multiple priorities and work to deadlines. Customer-focused with excellent problem-solving skills. Proactive, hands-on, and able to work effectively using your own initiative.What We Offer Competitive salary. Supportive and collaborative team culture. Training and development opportunities. The chance to play a key role in delivering exceptional experiences for members and visitors.If you are a motivated hospitality professional with a passion for leadership and service excellence, we would love to hear from you. Apply today and help shape the future of our clubhouse hospitality experience. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

Resident Liaison Officer – Freelance Cardiff 12-Month Contract Competitive Day Rate (DOE) Immediate Start Available Falcon Green are currently recruiting for an experienced Resident Liaison Officer to join a leading main contractor delivering a major residential refurbishment project in Cardiff. This is a fantastic opportunity to join a well-established contractor on a long-term freelance assignment, acting as the key point of contact between residents and the site team to ensure works are delivered with minimal disruption and an excellent customer experience. The Role Build and maintain positive relationships with residents throughout the project. Keep residents informed of planned works, timescales and any programme changes. Arrange property access and coordinate appointments. Handle resident queries, concerns and complaints professionally and efficiently. Work closely with the Site Manager and project team to resolve issues quickly. Maintain accurate records of resident interactions and project updates. Ensure a high level of customer satisfaction throughout the duration of the works. Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer or Customer Liaison Officer within construction or social housing. Excellent communication and interpersonal skills. Strong organisational and administrative abilities. Ability to build trust and maintain positive relationships with residents. Confident using Microsoft Office and maintaining accurate records. Full UK Driving Licence preferred. What's on Offer 12-month freelance contract with a leading main contractor. Competitive day rate. Long-term project with an immediate start. * Opportunity to work on a high-profile scheme with a supportive delivery team. If you're an experienced Resident Liaison Officer looking for your next freelance opportunity in Cardiff, we'd love to hear from you. Apply today or contact Chloe at Falcon Green for more information

Competitive salary Car Allowance: £600.00 per month Laptop provided Mobile phone provided Pension scheme: 5% Employee and 3% Employer contribution Quarterly and Yearly Bonuses (based on individual and company performance) Location: While the role is primarily remote, candidates should be based in the UK. Occasional travel to meet clients and attend meetings will be required. Why Join Us? This opportunity is with a leading supplier in Low Voltage Distribution Systems, offering innovative solutions to the domestic, industrial, and commercial sectors across the United Kingdom. The company takes pride in its fresh and forward-thinking approach to designing and manufacturing low voltage power distribution systems. If you're looking to join a growing business and thrive in a supportive yet challenging environment, this role is ideal for you. Key Responsibilities: Directly report to your Line Manager on a weekly basis, providing updates on activities and progress. Submit weekly reports detailing your activities and performance. Actively promote the company's image and product offerings in the UK market. Prospect and develop new business opportunities through warm calls and strategic marketing initiatives. Generate new leads and track activity using internal systems. Maintain daily communication via phone and email with existing and potential customers to provide quotes, promote products, and nurture relationships. Serve as the primary point of contact for customer inquiries, ensuring a high level of service and managing customer expectations. Collaborate with other sales representatives to drive overall business growth. Assess customer needs to recommend appropriate products or solutions for specific projects. Manage client accounts, maintaining ongoing communication and addressing any issues or complaints. Provide accurate and timely quotes to customers. Conduct regular site visits to solidify relationships with existing clients and identify new business opportunities. Strategically plan to achieve and exceed sales targets. Deliver exceptional customer care, service, and after-sales support. Identify and explore new markets, business opportunities, and strategies to expand the customer base. Adhere to all company policies and procedures. Key Attributes of the Successful Candidate: Self-motivated with the ability to work independently and under minimal supervision. Proven sales experience within the Low Voltage Electrical Industry. Exceptional time management skills and the ability to meet tight deadlines. Strong negotiation skills, coupled with patience and tact when dealing with customers. Excellent verbal and written communication skills. Ability to develop long-term client relationships and foster rapport. Attention to detail and accuracy in all aspects of work. Commercial mindset with a focus on project development and business growth. A positive, "can-do" attitude with a commitment to achieving results. Essential Requirements: A minimum of 3-5 years of proven experience in sales, exceeding targets in the Low Voltage Electrical Industry. Demonstrated experience in business development and driving the sales process from initiation to closure. Strong background in sales and marketing within the electrical industry. Proficiency in Microsoft Office tools (Outlook, Excel, PowerPoint, Word). Strong communication and interpersonal skills. Experience in account management, including maintaining and building client relationships. Ability to provide market insights, including competitor analysis, product trends, and regulatory changes. Team player with a collaborative approach. This role is ideal for a driven and dynamic individual who thrives in a fast-paced sales environment and is passionate about delivering results. If you're ready to take on a new challenge and be part of a growing organisation, apply today! Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Location Home based with frequent travel across our communities Hours 37.5 hours per week, Monday - Friday 09:00 - 17:30 Basis Permanent Salary Up to £35,000 + car allowance & enhanced benefits package About us We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 44 communities and our developments are beautifully designed offering stunning community living. About our role This is an exciting, newly created role in which you will report to and support our Customer Wellbeing Manager, you will act as the vital link between high-level welfare strategy and localised site operations.Your core responsibilities will include… Resident Support & Case Management • Act as the first point of contact for individual support needs, managing the independent living inbox and responding to non-priority welfare concerns., • Build trusted relationships with residents and their families, providing clear communication and guidance on independent living transitions., • Mobilise across our portfolio to conduct hands-on welfare checks and provide direct support during sensitive periods. Safety & Compliance • Identify, escalate, and co-ordinate safeguarding concerns in partnership with relevant authorities., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions)., • Provide expert guidance and ‘on-the-day’ support to our Building Community Managers and onsite teams., • Be a point of escalation during the eligibility process and complete assessments where needed. Community Engagement • Champion our Community Engagement strategy including an innovative framework for social, physical, creative, and intellectual activities., • Provide support, training, and resources to onsite teams, assisting with event booking, marketing materials, and fostering a collaborative culture. About you The successful candidate will possess the emotional stamina to handle complex care needs, alongside the organisational skill to manage a diverse regional portfolio. A calm, level-headed approach and a genuine passion for enhancing the lives of older adults are essential. Qualifications & Essential Criteria • NVQ Level 3 or higher in Health and Social Care (Essential), • Formal training in Risk Assessment in Adult Care and Assessment & Eligibility is required., • A valid UK Driving Licence and a genuine willingness to travel across our national portfolio is essential for this field-based role Operational Experience • A proven track record in reactive case management, specifically handling sensitive, urgent, and multifaceted care needs., • Practical experience in identifying and managing safeguarding concerns in strict alignment with Local Authority requirements., • Demonstrable experience in managing complex complaints within a care or independent living environment, ensuring outcomes are both fair and empathetic., • Significant experience acting as the primary welfare link between residents, families, and internal operational teams., • Proven ability to conduct formal assessments and provide documented justification for outcomes., • A background in housing management, older people’s services, or supported housing is highly advantageous. Expertise & Knowledge • A deep understanding of the physiological and psychological challenges facing older adults., • Support complaints handling regarding independent living and care services (including Careline and emergency service interactions) to a satisfactory conclusion., • Sound knowledge of current safeguarding legislation and best practices in resident welfare., • Exceptional verbal and written skills, with the ability to communicate effectively with everyone from residents to senior leadership., • The ability to prioritise a diverse regional caseload, ensuring a rapid and effective localised response. Your attributes • The stamina to provide compassionate grief support and navigate high-stress family dynamics with ease., • A calm, level-headed presence when managing urgent welfare issues or sensitive complaints., • A genuine passion for enhancing the lives of older adults and championing the Pegasus brand values. Good to know • Due to the nature of wellbeing support, a flexible approach to working hours is essential to meet the needs of our residents and respond to urgent situations., • As our developments span the breadth of the country, from the North East to the South West, this position demands a high degree of mobility. You should be a confident long-distance driver who genuinely enjoys the variety of supporting different regions in person. Our benefits & rewards We offer fantastic benefits which look after your Financial, Mental and Physical Wellbeing as we believe it is important that we are able to support our employees across all three of these elements in order to ensure an effective work life balance. By joining us you'll enjoy a benefits package that includes: • Enhanced annual leave & holiday buying scheme, • Contributory pension scheme with additional employer contribution,, • Life Assurance, • Two paid volunteering days per annum, • Employee Assistance Programme, • Health Cash Plan & Virtual GP, • Discounted Gym Membership, • Company Discounts Portal, • Refer a friend scheme and access to internal opportunities Your recruitment journey Once you submit your application, our team will personally review your experience with a human touch. Depending on the role, we may invite you to complete a brief online assessment. From there, you’ll typically move into a one or two-stage interview process. Whether these meetings happen virtually or in person, we’ll always ensure you have the opportunity to visit our communities or offices to get a true feel for life at Pegasus Homes. Whatever the path looks like for your specific role, we promise to keep you updated every step of the way. We are committed to an inclusive workplace and invite applications from all backgrounds, regardless of protected characteristics. If you require any reasonable adjustments or additional support at any stage of your application, please let us know. Please note that in accordance with UK law, we can only consider applicants who currently have the right to work in the UK. If you have the skills & experience we are looking for we'd love to hear from you!

Customer Service Manager (Housing) • Teddington (South West London) based, • Salary £40,000 plus benefits and hybrid working A growing organisation based in Teddington is looking for an experienced Customer Service Manager. This is a crucial role that will involve managing a team of Advisors to provide customer service support across new client onboarding, complaints, compliance and reporting within the social housing sector. Duties will include: • Motivating a team and monitoring performance, • Coordinate responses to complaints, • Ensure good practice and highest level of service across the board -Working with clients to resolve complaints • Reporting on repairs and ensuring KPI's are met To be considered suitable you will need the following skills and experience: • Ability to manage a small customer services team, • Ideally some experience within the social housing/property sector, • Complaint handling experience, • IT proficient and ideally some CRM experience

Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, is looking for an experienced TPI Account Manager to join their team. In this role, you will oversee a portfolio of B2B customers across Energy and Water, building strong relationships and delivering outstanding account management. Key responsibilities include managing daily inquiries such as onboarding, billing, and metering, procuring MOP/DA/DC contracts, and providing in-depth analysis reports. If you have extensive experience in the energy sector, exceptional analytical abilities, and a proven track record of fostering strong client relationships with a proactive, collaborative approach—apply today! Key responsibilities for the TPI Account Manager: • Managing and building strong relationships for portfolio of B2B clients, • Procurement of energy and water contracts (fixed and flex), • Management of billing issues & queries on behalf of clients, • Managing and procuring MOP / DA / DC contracts, • Prepare consumption, CCA, SECR, Flex & TCR analysis reports, • Prepare templated monthly, quarterly, and annual reporting as per the agreed workplan, • Analyse and interpret consumption data, performance and reports and provide insight, • Manage client complaints/queries ensuring meeting agreed SLA’s, • Provide support in client meetings and present market overviews and trends to stakeholders Skills and experience required for the TPI Account Manager: • Good knowledge of the UK Energy Industry, its operations across both power and gas, • Strong communication skills, able to influence stakeholders and build long term relationships, • Strong analytical skills in relation to tariffs, the energy sector and legislative requirements, • Competent in Excel (intermediate to advanced level), • Strong communication skills, able to influence stakeholders and build long term relationships, • Solid admin / organisation, can manage high volume workflows without comprising quality, • Degree level education or equivalent industry experience Ref: 14990 Role: TPI Account Manager Location: Hybrid - Cumbernauld, Glasgow Salary: 35K-45K DOE plus bonus Benefits: Private healthcare + pension + flex working + investment in personal and professional development.

Salary: £30,000 – £40,000 per annum based on experience) £50,000 – £65,000+ (uncapped commission) Role Type: Full-Time Location: North Shields – Remote Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll be at the forefront of our sales function, guiding customers through their home energy transition. You’ll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You’ll also play a key role in maintaining high compliance standards and identifying new business opportunities. This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales. Key Responsibilities Lead Engagement: Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline. Follow-Up & Conversion: Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals. Customer Support: Handle queries and complaints professionally to maintain high levels of satisfaction and trust. Solution Design: Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics. Compliance & Standards: Ensure all sales activity meets MCS and consumer code requirements. Business Development: Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth. CRM & Reporting: Maintain accurate, up-to-date records in our CRM and provide insights on performance. Industry Presence: Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders. Team Collaboration: Share insights, contribute to process improvements, and support wider sales and operational objectives. What We're Looking For Industry Knowledge: Strong understanding of domestic heating systems, particularly heat pumps. Technical Skills: Proficient in MCS 3005, NIBE DIM, and heat loss calculations. Sales Experience: Demonstrated success in a sales role, preferably in technical or energy-based sectors. CRM Fluency: Confident in using CRM systems to manage pipelines and forecast accurately. Safety-Focused: Commitment to safe working practices and regulatory compliance. Professional Presence: Positive, articulate, and customer-oriented in all interactions. Driven & Independent: Highly self-motivated, capable of working autonomously and managing multiple priorities. Team Player: Willing to collaborate, communicate openly, and support a growing team. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Head of Sales to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director. Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

📍Remote in the UK 🇬🇧 | 💰 £32,200 - £40,750 +_⭐Our Financial Crime Team Are you interested in leading a team in financial crime prevention? Our Financial Crime Customer Operations team is at the heart of how we protect Monzo and our customers from financial crime like fraud and money laundering. Our Financial Crime team is at the heart of how we at Monzo protect our bank and protect our customers. We’re looking for individuals with a blend of experience in preventing financial crime and team leadership to join our Financial Crime Operations team as an anti-money laundering Team Manager. Your team will consist of around 11 Senior Financial Crime Investigators, and could be focused on a number of different AML tasks - including transaction monitoring, writing suspicious activity reports, account closures and escalations. As a Team Manager, you'll be responsible for managing the personal and professional development of your team members, providing technical coaching on financial crime tasks, driving exceptional individual and collective performance, guiding individuals through hard times, and celebrating their successes. You’ll hold weekly meetings with your team members (both individually and together as a team) to ensure everyone is informed, engaged, and performing in their role. You’ll also be responsible for aggregating the feedback that your team provides in these meetings and feeding it into operational leadership to ensure we continue to improve on our processes and tooling. Team Managers are also heavily involved in our hiring processes, and regularly act as interviewers - so you’ll have the opportunity to help shape the team as it continues to grow. 🔑 You’ll play a key role by... • Managing the personal & professional development of approximately 11 Senior Financial Crime Investigators., • Fostering an empathetic, high-performance culture in the team., • Providing technical coaching, feedback, and advice relating to financial crime tasks., • Analysing and driving improvement in team performance, and reporting relevant insights., • Monitoring and maintaining service level adherence on the work completed by the team., • Aggregating feedback from the team, and ensuring it’s passed on to inform business change., • Communicating and embedding change within the team., • Contributing to a strong control environment by minimising breaches and risk events., • Reviewing complaints attributed to the team and identifying opportunities for improvement., • Conducting job interviews for financial crime investigators and contributing to hiring decisions., • Chairing employee relations cases and making decisions consistent with Monzo’s values. 🤩 We’d love to hear from you if… • You have at a solid foundation of financial crime/ AML/ fraud knowledge and have an understanding of current financial crime trends and typologies., • You have extensive experience providing coaching and feedback., • You're a clear and inspiring communicator, with excellent written and verbal English., • You're empathetic and have a supportive approach to people leadership., • You're great at prioritising problems and assessing risk in an operations environment., • You are passionate about working in a fast paced environment and comfortable with change. Preferred Experience and Qualifications • You have experience conducting investigations in an operational setting with subject matter expertise preferably in AML., • Recent experience with emerging financial crime trends and typologies., • Experience managing employee relations cases., • Experience taking individuals and teams from a position of underperformance to high performance., • Experience accurately interpreting and representing complex management information., • Holds, or is happy to work towards, the ICA International Advanced Certificate in Anti Money Laundering, or similar industry qualification., • Fluency in MacOS, Slack, and GSuite tools., • Strong verbal and written English communication. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£32,200 - £40,750 ➕ benefits 🎂 We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍 This role is remote based in the UK 📚£1,000 learning budget each year to use on books, training courses and conferences 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions, • Call with a Recruiter, • Leadership/Technical Interview We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo._ We will close this advert once we have enough applications so please apply as soon as possible 🚨 #LI-MY #LI-Remote

Sales Engineer, Wind, Oil & Gas, Metals, remote position based in UK Astrantia Talent is recruiting exclusively for a highly innovative and technologically oriented globally operating business, committed to provide their customers with high-performance sealing solutions. The company not only has an extensive research and development department, but also in-house testing facilities where new designs and customer-specific material mixtures are further developed. Headquarters are located in the US with additional locations in Germany and Austria. Responsibilities: • Responsibility for a defined customer base, acquiring new customers in the wind, metal and oil & gas sectors throughout UK, • Independently develop medium and long-term customer strategies, • Conduct active contract and price negotiations with customers, • Part of customers' commercial and technical projects, also as project manager if required, • Contact person for complaints etc., • Responsibility for active observation and the exchange of technical trends Requirements • Technical degree in mechanical engineering or plastics technology or a comparable qualification, • Initial experience in the sale of complex technical products or alternatively have experience as a design engineer or application consultant in the technical field, • Strong in implementation, customer-oriented and a sense of urgency, • Analyze and evaluate complex technical topics, • An appropriate degree of persuasiveness, motivation and assertiveness, • Written and spoken German and English language skills, • Willingness to travel, • Good and friendly interaction with colleagues, • Independent, responsible and reliable way of working For more Information contact: Jenny Böhnlein Email: Jennyboehnlein@astrantiatalent.com Phone: +44 7341 890463

SECURITY OPERATIONS MANAGER Location: London and surrounding territories Salary: £50,000 + Car Join an Award-Winning Business That Puts People First We’re a leading national security, commercial cleaning and associated services provider. We’re no ordinary security company – with hundreds of highly-skilled and experienced security personnel on our team, we are a leading security provider, offering security services UK businesses can trust. As we continue to expand, we’re looking for an exceptional Security Operations Manager to join our rapidly growing team. What You’ll Be Doing Operational Account Planning and Delivery • Oversee day-to-day security operations across all client sites., • Ensure that security staff are deployed effectively according to client contracts and operational needs., • Monitor service quality and take corrective action when performance issues arise., • Implement and maintain Standard Operating Procedures (SOPs) for all security operations., • Ensure your operational portfolio has an appropriate and compliant resource base to deliver against client expectations., • Support our company-wide Employee Engagement Strategy that sets us apart in terms of how we care for our employees at all levels., • Develop and maintain productive and collaborative working relationships with all departments and support functions within the business. Client Perspective (existing and new) • Serve as the primary contact for clients, ensuring satisfaction with security services., • Conduct regular client meetings, site visits, and performance evaluations., • Address and resolve client complaints or incidents promptly., • Prepare operational and incident reports for clients as required., • Take responsibility for the mobilising of new contracts to ensure a ‘right first time’ approach facilitating a sound platform to build the relationship, • Play an active part in being an ambassador for the business by ensuring you personally engage with social media challenges, internal communications and wider networking opportunities. Operative Perspective – Ensure all operatives are offered suitable work in line with our contractual obligations and receive a professional and proactive service • Recruit, train, and supervise security personnel, including guards and Supervisors., • Conduct performance reviews, appraisals, and disciplinary procedures as necessary., • Prepare and manage duty rosters and ensure adequate shift coverage., • Promote a culture of professionalism, teamwork, and accountability among staff., • Ensure at all times that Health & Safety and Compliance with relevant legislation is an absolute priority throughout the business, minimising risks to employees, third parties and the company People & Learning Perspective – Manage the performance and development of employees to maximise productivity, exceed targets and ensure staff retention • Communicate the company’s vision and mission throughout the Company, ensuring clarity of purpose and engagement from all levels of staff, • Lead, manage and mentor all direct reports; motivating on an individual and team basis, to achieve the targets and objectives set by the business, • Identify and analyse any performance or behavioural issues and ensure that the appropriate performance management tools are applied promptly, to ensure the necessary improvement Operations Perspective – Maximise productivity and deliver an efficient and effective service to clients through the application of agreed company processes and procedures • Ensure compliance with all current and new company processes, procedures and service related legislation to deliver a fully compliant workforce, • Provide leadership and support to your team to deliver company initiatives and objectives, • Support and champion relevant change initiatives Financial Perspective – Deliver profitable turnover and encourage service growth • Enhance profitability where practicably and ethically possible, • Inform the Regional Operations Manager, Director – Security and Finance Director immediately about any real or perceived threats to the financial performance of the Company or any items which will materially impact upon forecasts What We’re Looking For • Service line operational expertise in the allocated service discipline area., • Excellent people management skills and experience of leading and managing multiple site, geographically diverse teams, • Experience of working in a client service driven environment, • Proactive advocate and user of social media channels to demonstrate client and employee engagement, • Experience of working closely alongside a business development team and can demonstrate new business wins and development of existing business, • Strong financial and commercial awareness, including legal governance and contractual terms adherence, • Ability to think strategically and contribute to the businesses forward ambitions, • Excellent communication skills – both verbal and written, • Confident presentation skills, • Self-motivated and able to adapt to a changing environment, • Skilled influencer, • Demonstrates the ability to forge and maintain relationships, • Good organisational and time management skills, • IT skills, specifically Word, Excel and PowerPoint, • Ability to work collaboratively, • Must hold a full UK driving license with no more than 6 penalty points, • SIA Licence Most importantly — you lead by example, influence with credibility, and build relationships that last. The Package • £50,000 basic salary, • Company Car or Car Allowance, • 35 days holiday (including bank holidays) Why Join Us? • Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources., • Equal Opportunities Employer who promotes diversity., • Innovative Approach to the Employee Journey, • A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business If you’re ready to step into a role where you can truly shape operations, influence growth, and develop high-performing teams — we want to hear from you.

Company OverviewEmbark on an enriching journey with PROCEPT BioRobotics, where our vision, mission, and values guide everything we do as a company. At PROCEPT, we put the patient first in everything we do and are committed to revolutionizing treatment for benign prostatic hyperplasia (BPH, otherwise known as prostate gland enlargement) through innovation in surgical robotics. As our company succeeds and grows, we improve the quality of life of patients, provide more effective treatment options for surgeons, uphold the trust of our shareholders. That starts with a commitment to our People with a focus on creating an evolving landscape for your career, brimming with transformative opportunities that provide continuous career growth opportunities. Reporting to the Sales Director, UK & Ireland, the Senior Account Manager, UK will be responsible for achieving sales revenue targets by developing, implementing and overseeing the execution of strategic plans with hospital targets, teaching institutions and key private groups in the assigned geography. The major responsibilities are to manage and direct the utilization of Aquablation Therapy within their installed base. This will include managing installations, training and utilization growth within their assigned region and the hiring, training, and development of Aquablation Clinical Sales Representatives and Associate level roles. • Meet or exceed quarterly sales quota for the defined area and target hospitals, • Work with the sales manager to develop a territory plan that outlines sales objectives tailored to the local market, • Manage and develop identified key opinion leaders within territory, • Provide quarterly updates on the territory and account performance, • Lead Aquablation Programme Reviews and follow Surgical Pathway for all Aquablation surgeons, • Lead local marketing activities and develop joint marketing plan with accounts to increase patient awareness, • Provide weekly/monthly forecasts for defined area, • Direct and support team members within the defined area to over achieve goals and quotas, • Support the internal development & training of associate and junior team members, • Effectively communicate Aquablation’s value proposition to customers, • Work with senior hospital staff and key surgeons in the development and execution of a plan to effectively integrate the Aquabeam system at new customer sites and ensuring ongoing commitment to the system, • Develop an Aquablation plan for each surgical team to support independent use of the technology, • Drive utilization of the Aquabeam System by collaborating with surgical teams to support usage of the technology, • Drive continuous expansion of the user base by working with key hospital staff and thought leaders to develop a qualified lead funnel. Regular activities consist of formal presentations, informal events, and get-togethers, • Effectively convert high potential leads and drive training activities, • Drive sales through new product introductions and solution selling, • Qualify, train, assess, and ultimately develop accounts to adopt the AquaBeam’s system as an integral part of their BPH practice with the goal of demonstrating high account adoption, • Partner with the Professional Education team to deliver outstanding clinical and training support to physicians so that physicians can quickly become clinically independent, • Build and maintain relationships with key customers and KOLs within region, • Partner closely with Sales Management and the Marketing team to identify and prioritize customers for higher-level corporate relationships, • Partner with the Customer Service team to meet and exceed customer expectations, • Ensure all required sales reporting forms are completed and submitted on time, • Maintain records in the PROCEPT CRM system on contacts and facilities, • Provide support in the resolution of product complaints and/or safety issues, • Proactively support organizational goals and objectives, policies and procedures, and FDA regulations including strict compliance with AquaBeam’s Customer Relationship and the Sunshine Act policies, • Maintain a professional and credible image with customers and teammates, • Establish and maintain credentials to enter and work in hospitals and other medical facilities as required by facility requirements, • Manage travel and expenses per approved budget, • Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance, • Understand and adhere to the PROCEPT BioRobotics Quality & EHS policies, • Bachelor’s degree from accredited reputable institution, • A minimum of 8 years of experience in medical sales within the Urology space or Operating Room, and 8 years of total sales experience, • Start-up company experience selling disruptive surgical technology, • Experience introducing market development programs to physician practices, • Strong local relationships within the healthcare community in specified geographic area, • Leadership skills as demonstrated through past professional performance, involvement in sports, professional clubs, or associations, • Ability to travel upwards to 75%Understanding PROCEPT's CultureAt PROCEPT, we believe every person matters. Every employee, every patient, every caregiver. Because we are here to create a revolution, and we believe in doing that by innovating everywhere with pathological optimism. We believe in being humble and highly engaged in the work we do, while also working together seamlessly for a common goal. At Procept, curiosity, ingenuity and conviction in the power technology will transform the lives of our patients and providers. And this doesn’t happen by accident. It starts with our live induction program that serves as an incubator for cross-functional team building, an immersion in Procept’s history, jam-packed interactive sessions with executive leadership and a crash-course in the mission and purpose of what we do. It continues with our one-of-a-kind management program designed to build the best managers in the industry, where our people managers across functions come together to exchange ideas and grow, as both managers and learners, in an environment that challenges, supports and broadens. We are fueled by the opportunity to give people their lives back. And we believe that it begins with YOU! At Procept, we push beyond just finding a work/life balance, we strive to find a work/life blend, a professional world that you are honored and impassioned to belong to, one that you can proudly share with your family, friends, and acquaintances. An opportunity at PROCEPT BioRobotics won’t just be about finding a job. It will be an opportunity for you to join a community devoted to making a difference in this world! BENEFITS OF WORKING AT PROCEPT! PROCEPT’s health and wellness benefits for employees are second to none in the industry. As an organization, one of our top priorities is to maintain the health and wellbeing of our employees and their families. We offer a comprehensive benefits package that includes full medical coverage, wellness programs, on-site gym, a 401(k) plan with employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, flexible or paid time off, paid parental leave, paid holidays, and many more! EQUAL EMPLOYMENT OPPORTUNITY STATEMENTPROCEPT BioRobotics is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, national origin, religion, gender, gender identity, sexual orientation, disability, genetic information, pregnancy, age, or any other protected status set forth in federal, state, or local laws. This policy applies to all employment practices within our organization. PAY RANGE TRANSPARENCYProcept is committed to fair and equitable compensation practices. The pay range(s) for this role represents a base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Procept utilizes the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. WORK ENVIRONMENTWe’ll provide you training for, and ask you to maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance. We would also ask you to understand and adhere to the PROCEPT BioRobotics Quality & EHS policies. PROCEPT BioRobotics – Applicant Privacy NoticeWhen you submit an application on this site, PROCEPT BioRobotics collects the personal information you provide. This may include your name, email address, phone number, résumé or CV, LinkedIn profile, and any optional demographic information you choose to share, such as gender or ethnicity. We use this information to review your application and assess your suitability for the role. To learn more about how we handle personal information, including your rights under applicable privacy regulations, please read our full Privacy Notice at: [_].We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are now recruiting for a Spanish & English speaking Sales Administrator to work for a global organisation, albeit working mainly remotely and the interview process being remote, you would need to get to a workspace in Farringdon, London, for the first day's induction/training and then 2 days a month following this. The role of this person in the orders team will be to effectively manage end user customer relationships from initial contact through to resolution stage. Responsible for handling consumer sales/products/service enquiries via phone and email, including support for online orders and managing web order returns. The role is a permanent position, paying up to £27,000 for the right person, it's a Monday to Friday position with working hours of 9am to 5pm and a 1-hour lunch break. Please note before applying that to be considered you must have some form of office-based sales admin, order processing or customer service experience; and must be able to get to the offices in Farringdon twice a month. Please do also make it clear on your CV and application which languages you can speak as we will only be able to consider those with Spanish and English language skills. Duties • Handle incoming customer enquiries via phone, email and other channels, providing excellent customer service at all times., • Place outbound calls to customers to advise and/or obtain information necessary to process orders and resolve issues., • Record all customer interactions ensuring that issues are resolved in a professional and timely manner., • Monitor and process web order returns., • Web order tracking., • Liaise and build relationships with Marketing, Technical Support, Finance, Operations and Sales to ensure effective resolution on all customer enquiries, • Work with Sales Admin to ensure accuracy with web order processing., • Interact and communicate with our supplier and vendor partners regarding customer activity/orders., • Monthly report showing support statistics from Zendesk and general update on Support for EMEA region., • Assist the Ecommerce Manager as required in carrying out ad-hoc tasks. Knowledge and Skills Requirements • Spanish and English language skills are a must-have., • Previous use of a CRM or Orders system would be useful., • Experience of a customer ticketing system would be a major advantage., • Excellent communication skills (both written and verbal) including a warm telephone manner., • Customer service experience is essential with a genuine interest in customer care., • Excellent organizational skills with ability to multi-task and extremely detail oriented., • Ability to resolve complaints and queries ensuring a high level of customer service., • Able to follow direction and complete tasks independently., • Proactive and highly motivated team player., • Proficient in all Microsoft Office Packages., • Ability to work to tight deadlines and be able to demonstrate excellent time management skills. We are looking to shortlist for this role immediately, please apply and call Bobby on 01442-600-100 for more info.

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 35 million fresh meals to over 200,000 happy, healthy cats across the UK. Our team of over 130 spans all locations, including Clerkenwell, London, the US, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team, allowing us to build valuable relationships and foster a passionate customer community. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. We’re all-in for cats, and it shows: our energy will blow you away from day one. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. All on a mission to make hardcore love the new standard in cat care – with a fresh take on every product in the cat industry. As Customer Operations Manager, you’ll own the full post-purchase physical experience — ensuring every order arrives on time, well-packed, and reflective of KatKin’s high standards. Sitting within the CX Operations team, you’ll lead initiatives to improve courier performance, packaging, and operational efficiency. You'll work cross-functionally with Fulfilment, Quality, Tech, and external partners, translating customer insights into meaningful improvements. You’ll also build and lead a growing Customer Operations team, setting a culture of accountability and customer-first thinking. As we scale, you’ll help adapt our delivery experience for new markets. Expect regular travel to our Kitchen in Suffolk to stay close to our fulfilment operation and collaborate on-site. Team leadership & development You’ll build and manage a growing Customer Operations team, defining clear roles, setting goals, and fostering a high-performance culture. As a hands-on leader, you’ll coach and support your team to deliver consistently excellent results as the business scales. Delivery and quality performance You’ll own the end-to-end physical experience — from when an order is placed to when it arrives — ensuring it’s timely, accurate, and up to KatKin’s high standards. This includes improving packaging durability, unboxing quality, and reducing complaints and compensation through root-cause analysis and fixes. Courier and partner management You’ll manage key delivery partners like DPD, holding them accountable to performance metrics and leading service improvement initiatives. You’ll also handle courier claims and feedback loops, ensuring partner performance reflects our customer-first standards. Customer insight and process improvement You’ll translate customer feedback into actionable improvements across Fulfilment, Tech, and Product, ensuring fast, visible feedback loops. You’ll also support tooling upgrades, automation efforts, and delivery forecasting to streamline operations and enhance service reliability. International readiness and scaling You’ll help evolve our operations for global growth, adapting delivery models, packaging, and internal processes for new markets while ensuring consistency, quality, and customer satisfaction remain at the core. Experienced and customer-obsessed You bring 3–5 years of experience in CX, fulfilment, logistics, or a similar environment, with a strong track record of improving operational performance and customer outcomes. You care deeply about the customer experience and take pride in delivering quality at every step. Data-driven and detail-focused You’re confident using data and feedback to spot patterns, solve problems, and guide decisions. Highly organised and detail-oriented, you thrive in fast-paced environments and know how to prioritise without dropping the ball. Hands-on and solutions-led You stay close to the work, whether resolving a delivery issue, refining packaging, or diving into complaint trends. You lead by example and aren’t afraid to roll up your sleeves to get things done. Strategic and scalable thinker You balance short-term fixes with long-term improvements. You know how to zoom in on daily issues and zoom out to plan for growth, including adapting processes for international expansion. Collaborative team leader You’ve managed individuals or small teams before, with a focus on clear goals, feedback, and development. You work well across teams and with external partners, and you're skilled at turning ideas into action through strong communication and buy-in. What We Offer: Career-defining opportunity: Play a pivotal role in scaling our brand quickly. Competitive package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension Culture and perks: A small, close-knit team with no egos 33 days of holiday each year (inclusive of bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Up to 2 days WFH (Work From Home) every week Discount on KatKin fresh meals Cat (and dog) friendly office Send your CV and brief responses to the following questions to nikki@katkin.com: Tell us about a time you uncovered a recurring issue affecting the customer experience. How did you identify the root cause, and what did you do to resolve it? Describe a situation where you worked across teams or with external partners to improve an operational process. What challenges did you face, and how did you drive change? Share an example of how you’ve used data or customer feedback to inform a decision or improvement. What was the impact? Which brand’s physical customer experience has impressed you recently, and why? What would you apply from their approach in a role like this?

If you're an experienced property professional who loves leading a team and genuinely cares about the experience residents have every day, this one is worth a look. Our client is a well-established name in the Build to Rent space, and they're looking for an Assistant Resident Services Manager to join their team at a site in Birmingham. About our client Our client operates a large and growing portfolio of Build to Rent residential schemes across the UK. They have a strong focus on community, resident satisfaction, and setting a high bar for service delivery. This is a business that takes culture seriously and invests in the people who run their sites day to day. The role Based at a BTR site in Birmingham, you'll work closely with the Resident Services Manager to keep the site running smoothly and the team performing at its best. You'll take ownership of the day-to-day management of a team of Resident Services Associates, step up in the RSM's absence, and play a central role in delivering the kind of resident experience that drives strong reviews and retention. What you'll be doing • Leading and managing the Resident Services Associates team, including rota management, training, and mentoring, • Handling resident enquiries, complaints, and escalations, and overseeing a seamless move-in and move-out process, • Supporting void management, property inspections, con...

Account Manager Cardiff | £28,000 per annum | Hybrid Working | Monday to Friday | Permanent Introduction Acorn by Synergie is recruiting on behalf of its client for an Account Manager to join their growing team based in Cardiff. This is an excellent opportunity for a customer-focused professional who enjoys building strong relationships, delivering exceptional service, and supporting business growth and client retention. The Account Services team works closely with all areas of the business, taking both a proactive and reactive approach to supporting customers and ensuring a high-quality customer experience. Key Duties • Effectively manage all inbound customer and prospective client enquiries., • Liaise with relevant internal departments to resolve customer issues and queries., • Accurately record and maintain customer information and interactions., • Handle customer enquiries and complaints in a professional and thorough manner, escalating complex matters where appropriate., • Develop a strong understanding of company products and services to effectively support customers.

ONP Solicitors, part of Movera, are looking to recruit an experienced Conveyancing Team Manager to manage a team of Property Lawyers in central Cardiff. We are one of the leading modern Conveyancing firms in the UK, enabled by technology, but with people at the heart of everything we do. Our mission is to create home moving experiences to be celebrated and to be a catalyst for change in our industry. If youre an individual with extensive Conveyancing and people management experience, we want to hear from you! This is a pure management role and will not be file carrying. The role Youll oversee the day-to-day activities of the team, ensuring the smooth running of all operations, and look after all people issues. Youll be a role model who motivates and develops individual team members and fosters a supportive, inclusive, and positive working environment. Key Responsibilities Build a high performing team who demonstrate Movera values through coaching, mentoring and performance management Demonstrate upskilling and performance improvement in team using skills matrix as a foundation and guide for performance and salary reviews Demonstrate strong leadership skills Apply a high level of legal knowledge in all aspects of the role and use this to upskill the team Influence ways of working to benefit the department Propose, implement and engage with change initiatives feeding back to Conveyancing Team Managers and Ops Managers, cascading and embedding change into Team and Department Demonstrate and evidence Movera values be a role model and enforce the standards expected of a legal department and influence the wider team Be accountable for team behaviours in line with Movera Values Efficiently manage any poor performance - demonstrate and document steps undertaken Working collaboratively across all teams within the department to reach shared goals and objectives Respond to client/service queries or complaints at the initial stages in line with the internal complaints procedure, maintain a complete and accurate file and submit reports as required Build and maintain strong relationships across the business and with third parties/introducers Support Senior Operations Managers in annual Salary Review process and with annual Budget process Ensure compliance with ONP company policy and procedure at all times Where appropriate and as necessitated by the needs of the business undertake tasks within the operational process Post completion management within the team Work to and maintain Service Level Agreements Monitor system work records to ensure that all work is progressed to meet productivity targets Ensure workload distribution is fair, equitable and achievable to ensure optimum team performance Monitor and manage individual performance, quality and productivity levels Resource planning - schedule, and manage breaks, holidays, absence and training to ensure that the team is adequately resourced at all times Conduct regular one to one review meetings for all team members Ensure that Personal Development Plans for all team members are in place, maintained and regularly reviewed Liaise with L&D Team to ensure all team members receive on-going coaching, training and development Assist with recruitment of new team members Facilitate and chair regular team meetings What youll need Extensive Conveyancing experience. Proven track record of successfully managing a team. A passion for training, coaching and mentoring. The drive and energy to develop and motivate a high-performing team. What we can offer We aim to reward your hard work generously. Youll be greeted in our offices with great coffee, fruit and biscuits to keep you going, alongside all the benefits listed below, plus much more. 27 days holiday Health Cash Plan Buy/Sell 5 days per annum Build up more annual leave after 1 years service Hybrid working Your birthday off! Free conveyancing legal fees Moving home days off Volunteering days Retailer discounts and frequent socials Refer a friend bonuses Look forward to Monday mornings at Movera, we have the culture, technology and purpose to change the way you feel about your job. At Movera, we are committed to fostering a diverse, equitable, and inclusive environment where all team members feel valued and respected. We believe that a diverse workforce brings unique perspectives and ideas that drive innovation and excellence. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. DBS and Financial Checks: Please note that as part of our commitment to maintaining a safe and trustworthy workplace, all offers of employment are subject to satisfactory completion of DBS (Disclosure and Barring Service) checks and financial background checks. These checks are conducted to ensure the safety of our employees and clients and to uphold the highest standards of integrity and compliance in our operations. TPBN1_UKTJ

Dental Practice Manager (Shared Between Two Practices) Position: Dental Practice Manager Location: Shared across two dental practices Working Pattern Monday: Practice 1 Tuesday: Practice 2 Wednesday: Practice 2 Thursday: Practice 1 Friday: Practice 1 Job Purpose We are seeking an experienced, proactive and organised Dental Practice Manager to oversee the day-to-day management and performance of two busy dental practices. This leadership role is responsible for ensuring operational excellence, regulatory compliance, developing and supporting staff, driving business performance, and growing private dental services. Working closely with the Principal Dentist(s) and clinical team, the Practice Manager will ensure both practices deliver exceptional patient care while meeting financial and operational objectives. Key Responsibilities Practice Operations Oversee the smooth daily operation of both practices. Ensure compliance with Healthcare Inspectorate Wales (HIW), GDC, GDPR, Health and Safety legislation, and all relevant Welsh dental regulations. Develop, implement and maintain practice policies and standard operating procedures. Identify opportunities to improve operational efficiency and patient experience. Audits and Compliance Plan, complete and monitor clinical and non-clinical audits. Maintain full HIW compliance and ensure practices remain inspection-ready at all times. Monitor infection prevention and control standards. Complete regular health and safety, radiography, decontamination and record-keeping audits. Implement and monitor action plans following audit findings. Human Resources Lead recruitment, induction and onboarding of new team members. Manage staff rotas, annual leave and workforce planning. Conduct probation reviews, one-to-one meetings and annual appraisals. Support staff development through training and performance management. Promote a positive, supportive and accountable team culture. Business Performance Monitor and report on key performance indicators (KPIs). Work with clinicians and reception teams to achieve agreed monthly targets. Monitor diary utilisation, cancellation rates and appointment efficiency. Analyse business performance and identify opportunities for growth and improved profitability. Private Treatment Coordination Support clinicians in promoting private treatment options. Coordinate treatment plans from consultation through to completion. Discuss treatment options and finance solutions with patients. Follow up outstanding treatment plans to maximise treatment acceptance. Help increase private revenue through effective patient communication and service delivery. Financial Responsibilities Monitor daily income and financial performance. Assist with budgeting and cost control. Work alongside the Principal Dentist(s) to achieve financial objectives. Patient Experience Deliver an exceptional patient journey across both practices. Manage patient feedback and complaints professionally. Ensure consistently high standards of customer service. Person Specification Essential Previous experience as a Dental Practice Manager. Excellent knowledge of HIW standards and Welsh dental regulations. Strong leadership and people management skills. Experience managing compliance, audits and HR processes. Excellent organisational and communication skills. Ability to work independently across multiple practice locations. Desirable Experience in private dentistry and treatment coordination. Knowledge of dental practice management software. HR or leadership qualifications. Experience managing multiple dental sites. Key Performance Indicators (KPIs) Success in the role will be measured against: HIW inspection readiness and compliance. Completion of all required audits and action plans. Achievement of financial and business targets. Growth in private treatment uptake and case acceptance. Diary utilisation and appointment efficiency. Staff engagement, development and retention. Patient satisfaction and complaint resolution. Compliance with mandatory staff training and governance requirements. Reporting To Principal Dentist(s)/Practice Owner(s) Salary Competitive salary dependent on experience, with performance-related bonus opportunities available. TPBN1_UKTJ

Front of House Manager - Private club Location: Front of House Clubhouse Manager- Cardiff - £30-25K salary Salary: £30 - 35K (dependent on experience) Hours: 40 hours per week, Wednesday to Sunday Reports to: General Manager Join Our Team We are seeking an experienced and passionate Front of House Manager to lead the day-to-day operation of our clubhouse hospitality services. This is an exciting opportunity for a hands-on hospitality professional to manage our bar and restaurant facilities, deliver exceptional member experiences, and play a key role in the continued success of their members club. As Front of House Manager, you will be responsible for overseeing all clubhouse food and beverage operations, leading and developing the team, managing financial performance, coordinating events, and ensuring the highest standards of customer service, compliance, and operational excellence. Key Responsibilities Operations Lead the daily operation of the clubhouse bar and restaurant facilities. Develop and implement standard operating procedures to ensure consistency and efficiency. Maintain exceptional customer service standards at all times. Work closely with the Head Chef to develop seasonal menus, event offerings, and promotions. Manage bar stock levels, ordering and inventory control. Ensure all facilities, equipment, and service areas are clean, safe, and well maintained. Monitor compliance with health, safety, food hygiene, and licensing regulations. Liaise with the Operations Manager regarding cleaning and maintenance requirements. Team Leadership Recruit, train, develop, and supervise front-of-house staff. Create effective staff rotas and manage team performance. Foster a positive, motivated, customer-focused culture. Support and coach team members to achieve high levels of service excellence. Customer Experience Act as a primary point of contact for members and visitors. Respond professionally to enquiries, feedback, and complaints. Promote the club's facilities, events, and hospitality services. Create a welcoming and inclusive environment that reflects the club's values. Financial Management Manage cash handling, floats, and daily takings. Control stock levels and minimise wastage. Conduct monthly stocktakes and implement actions to address discrepancies. Support financial performance through effective cost control and revenue generation. Health & Safety Complete all operational checks in line with club policies. Conduct regular inspections and risk assessments. Ensure compliance with all relevant hospitality legislation and best practice. Events & Hospitality Coordinate and oversee private functions, social events, and catering activities. Work with the chef team to develop attractive food and beverage offers. Support the delivery of memorable events that enhance member engagement and satisfaction. Additional Responsibilities Act as Duty Manager when required. Participate in ongoing professional development. Undertake any additional duties as requested by the General Manager. About You We are looking for an energetic and organised hospitality professional with strong leadership skills and a genuine passion for customer service. Essential Qualifications GCSE English and Maths (or equivalent). IOSH Managing Safely or equivalent Health & Safety qualification. First Aid qualification (or willingness to obtain). Level 3 Food Safety qualification. Essential Experience Proven experience in a management role within hospitality, ideally in a private members' club, yacht club, hotel, golf club, or similar environment. Strong background in bar and restaurant operations. Experience leading, motivating, and developing teams. Financial management experience, including stock control, budgeting, and cash handling. Sound understanding of health and safety, food safety, and licensing regulations. Experience engaging with a range of stakeholders and customers. Flexible approach to working hours, including evenings and weekends. Skills & Attributes Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Confident IT user, including POS systems and hospitality software. Ability to manage multiple priorities and work to deadlines. Customer-focused with excellent problem-solving skills. Proactive, hands-on, and able to work effectively using your own initiative. What We Offer Competitive salary. Supportive and collaborative team culture. Training and development opportunities. The chance to play a key role in delivering exceptional experiences for members and visitors. If you are a motivated hospitality professional with a passion for leadership and service excellence, we would love to hear from you. Apply today and help shape the future of our clubhouse hospitality experience. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment. Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKCT

Assistant Manager New Site Opening - Cardiff About Us Lane7 is the UK's fastest growing and biggest independent boutique bowling destination. We have multiple venues across our Lane7, Level X, Gutterball and ML7 brands. Bowling has always been our thing - since launch in 2013, but really, we're all your best nights in one: Pool, golf, darts, karaoke, arcades and a ton of next-level gaming experiences, combined with great drinks and fabulous food. A night with friends, date night, special celebrations and private functions we've got every occasion covered. Could you be what were looking for? As part of our rapid expansion, we are adding a BRAND-NEW venue in Cardiff , that brings the full throttle best night out in one place experience and were looking for an experienced Assistant Manager ready to help set the pace, lead from the front and drive this opening to its full potential. The Role As Assistant Manager, youll have to support with the responsibility for the performance, culture, and success of the site. Youll lead from the front, setting standards, building a strong leadership team, and delivering an exceptional guest experience across multiple revenue streams. Key responsibilities include: Work alongside the Management team in all areas of the venue and make operational decisions on daily matters of importance, whilst adhering to company standards and service levels to increase sales, minimise costs, beverage supply, labour costs and overall P&L Managing the daily operation of the entire venue, including the selection, training, development and performance management of all staff Be fully accountable for all process and procedures within the business from daily transactions to inventory management Actively participate in all areas of the operation from gaming, food, beverage, events, sport and labour whilst maintaining required standards of operation in daily activities Ensure positive guest service in all areas. Respond to complaints within the given parameters or escalate to the General Manager, taking any and all appropriate actions to turn dissatisfied guests into return guests Create an environment that is team focused and encourage a professional and motivating atmosphere for all team members To be a success with Lane7, youll: Have got management experience in the leisure, hospitality, or F&B sector? Be an Assistant Manager able to lead by example and supervise a team throughout every daily activity. Be a n Assistant Manager who can Inspire and motivate your team to deliver outstanding guests experiences from the moment they step through the door Be a great communicator Have a positive, can-do and problem-solving attitude no matter the task that faces you. Have the ability to create a sense of fun, For you the guests and the team What Well Offer Salary - £33,000 - £36,000 Per Annum 28 days holiday per year (Plus 1 day per every year worked, Up to 5 years of service) Company pension contribution Free bowling and activities for you and up to 3 others when you arent working (off-peak time) 25% off food and drink Get involved with different social activities throughout the year through our team social calendar Annual team awards party Cycle2Work scheme partnered with Halfords Refer a friend scheme Fancy being part of it all? Apply Now TPBN1_UKCT

Do you have hands on experience leading HV delivery with subcontractors and designers (including HV cable and plant) and controlling programme, interfaces, and technical compliance on 132kV & 400kV works? Can you evidence robust design management leadership, running reviews, tracking deliver

Youll help with personal care, assist with everyday tasks, and provide comfort and reassurance, making a meaningful impact on their daily lives.Fully funded professional training, qualificat.

Serenita Care Home is a well established service in Weston-super-Mare, set within a characterful Victorian residence close to the seafront.Supporting up to 34 residents, the home provides specialist care for individuals with mental health conditions, including alcohol related brain damage and Korsak

Project Manager Placement Programme No experience needed. Trainee Project Manager £38,000£60,000 Job Programme.

Procure labour and materials, and keep project costs in control Working from the head office in Bishops Stortford, with regular visits to sites across Central and East London Being the point of contact for client contact, escalations, and site issues Electrical Project Manager Job Requirements Stron

Where: 3 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.Competitive Salary: Starting at £26,116 rising to £26,738 after 8 months, plus an uncapped monthly commission scheme.Online GP: Access to a private GP 24/7 for you and your immediate family.Paid Carers Leave: Market-leading carers leave w

Company Description Job Title: Care Assistant Location: Bangor Pay: £13.Hours: Truly Flexible Full-time, Part-time, Mornings, Evenings, or Weekends *Unfortunately we cannot offer sponsorship at this time.Are you the one your friends always turn to for a chat and a warm cup of tea? Do you have a hea

They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager.

The role We are looking for a Support Worker to join our Single Homeless Pathways team here at Southern Housing! In this role, you will work as part of a team across multiple locations providing support services to vulnerable residents, promoting independence within their home and the wider communit

Campania is a spacious Victorian home in Weston-super-Mare, just a short walk from the seafront and pier.It provides specialist support for individuals living with mental health conditions, including Korsakoff's syndrome and Alcohol-Related Brain Damage, with care for up to 41 residents.Week 1: Mond

Our client in the North West requires an experienced Project Manager to lead on an innovative Ambient Voice project.

Are you looking to benefit from a new career in project management? Start our project manager course today with no experience. If you are organised, competent, dependable, and can communicate well and motivate those around you, you could have a truly rewarding future as a Project Manager. Once you a

As the UKs leading provider of environmental compliance, Valpak strives to work together towards a profitable, sustainable, waste-free world.To date, our teams work in partnership with more than 400 customers, in nearly every corner of the globe.Valpak contributes to achieving the mission of Reconom

ABOUT THE ROLE As a Bank Care Assistant at a Barchester care home, youll help residents enjoy each day by making sure they get the quality care and support they deserve.Youll assist with daily living, providing support and companionship and sharing great moments and memories too.

We are recruiting Support Workers in Wales and England.Weve got opportunities in: Cardiff, Swansea, Carmarthenshire, Pembrokeshire, Powys, Nottinghamshire, Shropshire The people we work with rely on their team to give them just enough support to be able to get the most out of life.This means being a

ABOUT THE ROLE As a Care Assistant at a Barchester care home, youll help residents enjoy each day by making sure they get the quality care and support they deserve.Youll assist with daily living, providing support and companionship and sharing great moments and memories too.Its a