Spanish Customer Support Expert - Relocate To Greece
3 days ago
Ourense
ppWorkster is partnering with one of the largest global outsourcing companies to recruit Spanish-speaking Customer Support Experts for various international projects across multiple industries. These roles support major global companies in areas such as social media, digital communication, mobility, online payments, cybersecurity, e-commerce, and consumer electronics, all without disclosing brand names. Descubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta oportunidad desplazándose hacia abajo ahora. /p h3Your Role /h3 pAs a Customer Support Expert, you will help users across different platforms and services, ensuring a smooth, safe, and high-quality experience. /p ul liAssist users with empathy, accuracy, and efficiency /li liStay informed about the specific project's policies, products, and guidelines /li liMake balanced, policy-aligned decisions while maintaining user satisfaction /li liCommunicate clearly and professionally, in writing and verbally /li liInvestigate and resolve inquiries related to accounts, usage, and service issues /li liRespond to user questions with high quality, speed, and empathy /li liUse your market knowledge to spot trends and recommend scalable improvements /li liAnalyze incoming data to enhance the overall user experience /li liSupport enforcement of platform or service rules when required /li liReview reported content or cases within agreed timeframes /li liIdentify workflow inefficiencies and suggest process improvements /li liRecognize patterns and elevate cases when necessary /li /ul h3Qualifications /h3 ul liC1 level Spanish /li liGood English (B2) /li liAvailability for remote roles within Greece or for office-based positions in Athens (depending on the project) /li liCustomer Support experience is a plus /li liAbility to work independently and collaboratively /li liStrong problem-solving and critical thinking skills /liliFlexibility and adaptability to policy and process changes /li liConfident computer and xqysrnh internet skills /li liAbility to provide required documentation (ID/Passport, Birth Certificate) /li /ul h3Offer /h3 ul liMultiple project options, matched to your skills and preferences /li liRemote positions anywhere in Greece and onsite roles in Athens /li liRelocation package for Athens-based roles (flight, hotel stay, and housing assistance) /li liCompetitive salary + performance bonuses /li liRotational shifts depending on the project /li liDiverse and multicultural work environment /li liFull training, continuous support, and strong career development opportunities /li /ul pSpanish Customer Support Expert - Relocate To Greece • Ourense, Kingdom Of Spain, ES /p /p #J-18808-Ljbffr