Service Coordinator (UK & Ireland)
1 day ago
Terrassa
ppDonaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. We're looking for a Service Coordinator to coordinate the Aftermarket products and services for our customers in the UK and Ireland. In this role, you'll be the essential link between our technicians, customers, and internal departments - ensuring everything runs smoothly from order to execution. /ph3Key Reponsibilities: /h3ulliCoordinating service engineers' schedules and customer visits /liliManaging service contracts and customer purchase orders /liliActing as the main contact between parts availability, customer appointments, and technician planning /liliSupporting the growth of our Service business in the region /liliMonitoring technician utilization and maximizing chargeable hours /liliHandling invoices, corrections, and material returns /liliCollaborating with sales, logistics, finance, and production teams to ensure customer satisfaction /li /ulh3Minimum Qualifications: /h3ulliExperience in administration, logistics, or customer service /liliHigher education or equivalent through professional experience /liliStrong communication and organizational skills /liliFast learner, proactive, and a true team player /liliComfortable managing multiple tasks and priorities /liliProficient in MS Office and general computer tools /liliNative level of English is required /li /ulh3What do we offer? /h3ulliPermanent contract /liliFlexible work schedule (7.00 - 9.30 to 16.00 - 18.30) /liliHybrid working model (3 days of remote working per week) /liliShuttle bus from Plaza España (Barcelona city) to our office (Terrassa) /liliPresential onboarding process for 1 month /liliAttractive compensation package (including meal allowance telework expenses) /liliMulticultural work environment, free coffee fruit during office days, social benefits /li /ulpEmployment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States. /ppOur policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. /ppDonaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts. Our filtration technologies and products are used every day, in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more. Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents. The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand. Learn more at /p /p #J-18808-Ljbffr