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Wondering what’s within Beckman Coulter Diagnostics? Take a closer look. At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. The Customer Service Coordinator, Workflow and IT Solutions (WITS) at Beckman Coulter Diagnostics is responsible for coordinating the scheduling of service technicians, focusing in complex installations of Automation and Clinical IT solutions, managing logistics, and ensuring a quick and efficient service delivery to our clients. This position is part of the Regional EMEA Customer Service, Workflow and IT Solutions team. You will report to the Senior Manager, EMEA Customer Service , WITS responsible to lead and oversee the regional Workflow & IT Solutions EMEA Customer Service team in the EMEA Region. If you thrive in interpersonal exchanges and communication, and you want to work on building a world-class function, this Customer Service Coordinator position is for you in the organization, and read on. In this role, you will have the opportunity to: • Coordinate and prioritize field interventions in Regional EMEA team., • Manage and track the logistics around these interventions, • Ensure the interface between clients , Installation and After-Sales Automation and Clinical IT team of Beckman Coulter EMEA The essential requirements of the position include: • A minimum of 2 to 3 years of experience in dispatch, logistics, or customer service role, preferably in the medical diagnostics or healthcare industry., • Fluent in English and at least one of the big EMEA languages (Spanish, Italian, German or French). Additional EMEA languages are advantageous., • Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously. Ability to work effectively across diverse cultures and geographies. It would be a plus if you also have prior experience in the following areas: • Proficiency in the use of dispatch software and tools (Service max, Oracle, etc.), • Ability to work independently as well as in a team, in a fast-paced environment., • Proficiency in other languages would be an asset. #LI-KS1 At Beckman Coulter Diagnostics, we believe in designing a better and more sustainable workforce. We recognize the benefits of a flexible remote work arrangement for eligible positions and are committed to offering rewarding careers, regardless of the mode of work. This position is eligible for a remote work arrangement where you can work remotely from your home. Additional information on this remote work mode will be provided by your interview team. Discover the flexibility and challenge that working for Beckman Coulter Diagnostics can offer. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit _.

Minor Hotels Europe & Americas.Are you passionate about hospitality and the art of welcoming?.Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide.At Mino

Qualifications: SHIPBOARD Employment Preferably 2-3 years Shipboard experience in a similar position and in an International 5 star and luxurious establishment. Excellent fluent English (verbal and written). This includes the ability to give and receive instructions in verbal and written forms and to effectively and efficiently engage with guests and crew members. Conversational in an additional language (German, French, Spanish, Mandarin). Good working knowledge of Microsoft applications, Fidelio and hotel operating systems. Proactive approach to problem solving. Sensitivity to cultural differences and the ability to work in a wide variety of cultural contexts. Strong interpersonal skills and ability to lead, motivate and develop a culturally diverse work force. Duties and Responsibilities: Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisfaction. Maintains a high level of communication and feedback with the Hotel Director as well as other departments around the ship. Coordinates, organizes and supervises the front office operation. Displays a full and comprehensive knowledge of the ships facilities, ports of call and services. Organizes and leads training sessions for all reception team members to continuously develop their knowledge, techniques, skills, guest focus and sense of service.

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution Your profile You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You are motivated and eager to learn – your motivation is more important than many years of experience You have very good English, Spanish & French language skills (additional languages are a plus) You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality You have excellent communication skills and enjoy working with customers You are confident in using MS Office – training on our internal software will be provided What we offer you Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability. A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Join Foundever as a Teleoperador/a Technical Customer Support Specialist for an exciting international project in the premium automotive sector. If you enjoy customer interaction, technical problem-solving, and working in a multilingual environment, this opportunity offers stability, professional growth, and a modern hybrid model in Madrid. Your Responsibilities • Provide technical customer support via phone and email. • Handle Level 1–2 technical incidents and service-related queries. • Register and follow up customer cases using CRM and ticketing systems. • Deliver high-quality customer experience in Portuguese, English, and Spanish. • Escalate complex cases following internal procedures and quality standards. • Support customers in a professional and solution-oriented way as a teleoperador/a specialist. What We Offer • Permanent contract from day one. • Full-time schedule (39h/week). • Monday to Friday shifts between 9:00 and 19:00. • Hybrid model: - 3 days on-site in Madrid - Remote work on Mondays and Fridays • Competitive salary: 22,000 – 23,000 € gross/year. • Paid training during working hours. • Career development opportunities within Foundever. • International and multicultural work environment. What We Are Looking For • Portuguese native or bilingual level. • Advanced English and Spanish (C1 or higher). • Customer-oriented mindset and strong communication skills. • Interest in technical support and premium customer experience. • Ability to work with digital tools and structured processes. • Based in Madrid or willing to relocate. About Foundever Foundever is a global leader in customer experience solutions, combining innovation, technology, and human talent to support some of the world’s most recognized brands. We are committed to diversity, inclusion, equal opportunities, and blind CV recruitment processes. Apply now and become part of the #FoundeverLife

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la organización. Buscamos para Marly Camino agencia de viajes boutique, parte del Grupo, reconocida y premiada en España, especializada en el Camino de Santiago y otras experiencias de peregrinación en España, Portugal e Italia, un responsable de Customer Service, posición clave dentro de la empresa. Responsabilidades Responder diariamente emails y llamadas de clientes Resolver consultas sobre nuestros tours regulares y viajes personalizados Asistir a clientes potenciales en la organización de tours privados y experiencias a medida Diseñar propuestas e itinerarios utilizando nuestras plantillas Hacer seguimiento de leads y clientes potenciales Procesar pagos y generar facturas en nuestro sistema Crear y enviar documentos como itinerarios, confirmaciones de pago e invoices Mantener actualizada la información en nuestro software de reservas con extrema atención al detalle Apoyar al equipo y dirección en tareas administrativas y operativas Supervisar el correcto funcionamiento del área de Customer Service Ayudar a priorizar tareas y coordinar flujos de trabajo dentro del equipo Detectar oportunidades de mejora en procesos y organización El perfil que nos encanta tiene: Capacidad de resolución y proactividad Empatía y orientación al cliente Nivel bilingüe en español e inglés, imprescindible Responsabilidad, compromiso y buena organización Capacidad tecnológica, aprendizaje y adaptación Capacidad de liderar equipos Disponibilidad para trabajar presencialmente en Madrid Experiencia previa en Customer Service, idealmente en la industria de viajes o turismo Conocimiento general de geografía de España, Portugal e Italia ¿Cómo es trabajar en IAG7 Viajes? Estabilidad laboral : contrato indefinido, superado el período de prueba, y jornada completa. Participarás de un proyecto ilusionante y en crecimiento , trabajando en equipos comprometidos. En un buen ambiente dentro y fuera de la oficina: disfrutarás de afterworks…, asistencia a espectáculos de la mano de nuestros proveedores.… ¡y mucho más, porque no todo es trabajar! Cultura de diversidad, inclusión e igualdad de oportunidades. Beneficios exclusivos por ser parte del Grupo IAG7 , descuentos en viajes para empleados y familiares y ventajas exclusivas con nuestros proveedores. Plan de bienestar para empleados (retribución flexible, medidas de conciliación…). Oficina bien comunicada en Madrid. Si te interesa la oportunidad, por favor envíanos tu CV ¡Nos encantará conocerte y qué te unas a nuestro equipo y proyecto!

Madrid Join a global leader in power system protection About Schweitzer Engineering Laboratories (SEL) At Schweitzer Engineering Laboratories (SEL) , we design and manufacture technology that makes electric power safer, more reliable, and more economical . Our work protects critical infrastructure around the world, and our people are driven by purpose, collaboration, and long-term thinking. Guided by our Values, Principles of Operations, and World Class Manufacturing philosophy , SEL offers an environment where professionals can grow, take ownership, and make a real-world impact—locally and globally. The Opportunity We are looking for a Customer Service Specialist who can proactive, quality focused, and takes pride in providing excellent customer service. Successful candidates will have an educational background in business or a related field and an interest in serving customers and growing with a multinational employer. If you are seeking an opportunity to apply your professional working experience to support customers and solve challanging problems then we invite you to join our team. What You’ll Do Provide world-class customer care to both internal and external customers. Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications. Communicate to customers and reps on deliverables, service bulletins, and/or resolving of additional customer service issues on an independent basis. Use independent analysis, judgment skills, prior experience, and company policies and procedures to resolve standard and in-region problems. Own customer feedback tracking and driving to customer satisfaction. Initiate process improvement suggestions and lead in implementation. Other duties as assigned. What You Bring Minimum 3 years of customer service experience Degree in business or related field or related operations experience Languages: Spanish Fluent, French Fluent and English Fluent Strong computer skills ERP or CRM tools experience Ability to learn concepts and technical details of products Why Join SEL? You’ll play a visible role in one of our fastest-growing regions, working in a global, values-driven organization with real impact and autonomy. Competitive salary and an excellent benefits package. Top‑tier medical and dental, insurance. Restaurant tickets and wellness benefits. Development opportunities, including tuition assistance and internal growth programs. A people‑first culture where your work truly matters.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers' expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? Immediate start date A fixed-term contract for 6 months , with potential to extend. Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices. An international, collaborative and dynamic work environment QH University that offers continuous training tools for all seniority levels. Wellbeing, Colleague Resource Groups & other attractive DEI programs. Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice. Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don't need to come from a chemicals or manufacturing background — we're open to candidates from other sectors such as logistics, FMCG, or similar industries. Communicating with customers and colleagues across different countries. Processing and managing customer orders. Providing updates on order status, shipments, and deliveries. Working closely with Supply Chain, Logistics, Production, and Sales teams. Supporting quotation requests and customer enquiries. Maintaining accurate customer records and documentation. What are we looking for? We're looking for enthusiastic and customer-focused individuals who enjoy working with people, solving problems, and learning new skills. Experience Previous customer service, supply chain, or logistics experience is helpful but not essential. We welcome early-career professionals, recent graduates, and anyone eager to learn and grow in a professional environment. Skills & Knowledge Comfortable using Microsoft Office applications such as Outlook, Word, and Excel. Experience with ERP systems is an advantage but not required – we will provide training. Strong communication skills in English and German (written and spoken) are essential. What will help you succeed? A genuine passion for delivering excellent customer service. Strong communication and interpersonal skills. A positive, proactive attitude and willingness to learn. Good organizational skills and attention to detail. Ability to collaborate effectively with others while also managing tasks independently. Adaptability and a solution-focused mindset. A commitment to safety, quality, and doing the right thing. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world's steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

Descripción Sobre nosotros En TeamSystem somos una empresa tecnológica líder en soluciones digitales de gestión empresarial para pymes, microempresas y profesionales Como uno de los principales proveedores italianos en software, somos líderes en Europa en soluciones ERP, ecommerce, fintech, CRM y HR, ayudando a empresas y despachos profesionales a optimizar su gestión diaria. En TeamSystem España , junto a la experiencia de Golden Soft , ayudamos a miles de empresas, asesorías y autónomos a digitalizar su día a día mediante soluciones de software de gestión, con el objetivo de simplificar y optimizar procesos administrativos, contables y laborales. Tu misión Con el fin de reforzar el Departamento de Atención al Cliente , en TeamSystem, buscamos a un/a Customer Service para dar soporte telefónico a nuestros clientes, resolviendo las dudas relacionadas con las aplicaciones utilizadas y ayudándolos a resolver las incidencias relacionadas con el manejo del software utilizado que puedan tener. ¿Qué harás? Ayudar a los negocios a digitalizar sus procesos administrativos y de gestión. Atención al cliente a través de diferentes canales (teléfono, chat, email). Soporte postventa atendiendo de forma ágil y efectiva consultas o problemas técnicos que puedan surgir. Ayudar y guiar al cliente con las dificultades que pueda encontrar al utilizar el software. Seguimiento de las posibles incidencias para garantizar su resolución. Recopilar comentarios de los clientes y contribuir a la mejora continua tanto del servicio como del software. Realización de pruebas básicas para verificar el correcto funcionamiento del software. ¿Cómo te imaginamos? Posees un FP o Grado universitario , preferiblemente en áreas administrativas, contables o empresariales . Te interesa desarrollarte en el ámbito de la Atención al Cliente y el soporte de aplicaciones. Tienes buena capacidad de comunicación y te sientes cómodo/a tratando con clientes. Destacas por tu capacidad de aprendizaje , curiosidad y actitud proactiva. Tienes al menos 2 años de experiencia en equipos de Customer Service en SaaS B2B. Interés o conocimiento en facturación, contabilidad o gestión administrativa Puntos extra Experiencia previa en asesoría/gestoría. Has trabajado en entorno Startup. Conocimientos en contabilidad, facturación, gestión fiscal y nóminas. Haber utilizado softwares como A3, Sage o propios de la marca como Contabilidad .NET, Nóminas .NET, etc. Qué ofrecemos Contrato indefinido a jornada completa. Formación continua en soluciones ERP y herramientas del ecosistema TeamSystem. Desarrollo profesional real en una empresa tecnológica en plena expansión. Entorno colaborativo, dinámico y con impacto directo en la experiencia del cliente. Participación en proyectos estratégicos donde tu criterio y propuestas cuentan. Trabajo híbrido. NUESTROS VALORES Nuestros valores Iniciativa – Impulsamos la acción y la propuesta de mejoras. Inclusión – Fomentamos un entorno diverso y colaborativo. Innovación – Buscamos nuevos retos y apostamos por la evolución constante. Si quieres crecer en una empresa tecnológica en pleno desarrollo, con proyectos de impacto real y un equipo altamente cualificado, ¡te estamos esperando!

Buscamos incorporar un Supervisor Senior/Responsable para el Dpt. de Venta Cruzada de una compañía líder en servicios de financiación de consumo, con presencia nacional y un enfoque innovador en soluciones de pago aplazado y financiación personalizada. Su misión asegurar que el área de Venta Cruzada funcione de manera eficiente, como foco principal: optimización de resultados, la coordinación transversal y la mejora continua del negocio. Funciones y responsabilidades del puesto: - Gestión de desempeño y KPIs: definir, consolidar y analizar KPIs del área: conversión, ticket medio, volumen de ventas, productividad (ventas/FTE), calidad de venta, analizar desviaciones y proponer acciones correctivas, seguimiento de resultados diarios, semanales y mensuales. - Ejecución del plan de negocio: traducir la estrategia en planes operativos, objetivos por equipo, acciones comerciales, asegurar la correcta ejecución en todos los canales (tradicional + ecommerce), coordinar la implantación de campañas y nuevas iniciativas. - Coordinación transversal del área: alinear a todos los supervisores de estructura: Producción, Formación, Selección, Ecommerce, garantizar coherencia y consistencia en procesos, objetivos, metodología comercial. - Mejora continua y optimización: identificar áreas de mejora a partir de: auditorías, análisis de resultados, feedback de equipos, impulsar planes de acción estructurados, medir impacto de las acciones implantadas. - Desarrollo comercial y formación: detectar necesidades formativas, ajustar argumentarios y procesos de venta, asegurar traslado de mejoras a equipos comerciales. - Transformación y desarrollo del modelo: participar activamente en proyectos clave: implantación de Génesys, uso de IA en auditorías de llamadas, evolución del modelo de riesgos y negocio. - Reporting y soporte a Dirección: preparar información y análisis para el Head, participar en comités de seguimiento, dar visibilidad del estado real del negocio. - Gestión del cambio: apoyar la transformación organizativa del área y acompañar a los equipos en: aumento de exigencia, cambio de procesos, evolución del modelo. Se requiere: - Experiencia en entorno call center de venta, gestionando: equipos grandes o múltiples equipos, supervisores / mandos intermedios. - Experiencia en entornos de venta cruzada, televenta, recobro con venta (muy valorable) - Conocimientos técnicos: · Herramientas de contact center: uso de herramientas con marcación predictiva, preferiblemente Genesys, en caso contrario Altitude, demostrando capacidad de establecer estrategias de negocio en función de seguimiento de los KPI´s y cambiando reglas de marcación en función de necesidades de contactación y producción. · Herramientas de análisis: o Power BI o Excel (nivel avanzado/intermedio alto) · Gestión de KPIs y modelos de negocio · Conocimiento de operativa comercial call center · Experiencia real con la aplicación de la IA en procesos de televenta, recepción y/o emisión, participación en proyectos de IA o automatización. - Alta capacidad analítica y orientación a resultados. - Capacidad de estructuración y organización. - Liderazgo transversal (sin jerarquía directa) y capacidad de toma de decisiones. - Comunicación clara y exigente. - Resiliencia y gestión de presión, adaptación al cambio. - Inteligencia emocional y comunicación efectiva constructiva buscando siempre la mejora continua. Se ofrece: - Incorporación a una compañía consolidada con presencia nacional y proyectos innovadores en el sector financiero. -Salario, en función de valía, en torno a 55.000€b/a + variable repartido mensualmente. - Contrato indefinido, a jornada completa, de lunes a jueves de 10:00 a 18:00 y viernes 10:00 a 17:00h, con posibilidad de modalidad de teletrabajo. - Formación inicial a cargo de la empresa y oportunidades de desarrollo profesional. Experiencia requerida: - Al menos 7 años en entorno call center de venta gestionando equipos grandes o múltiples y supervisores / mandos intermedios. Formación requerida: - Titulación universitaria (ADE, Economía, Psicología, Ingeniería o similar). Idiomas requeridos: - Español: nativo. Requisitos valorables: - Experiencia en sector financiero o similar. - Experiencia en implantación de herramientas (CRM, contact center), proyectos de transformación. - Conocimientos de riesgo / scoring. - Experiencia con modelos de auditoría de calidad.

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Shape the Future of Sustainable Supply Chains with Us At Tosca, we help leading retailers and manufacturers reduce waste, lower costs, and improve efficiency through innovative reusable packaging solutions. Together with our customers, we create smarter, more sustainable supply chains and actively contribute to a circular economy. To strengthen our team, we are looking for a Customer Service & Asset Specialist (m/f/d) . In this dynamic role, you will act as a key link between customers, logistics partners, and internal teams. By combining excellent customer service with asset-related activities, you will help ensure smooth operational processes, support customer satisfaction, and contribute to the efficient flow of Tosca's reusable assets. This position is based in Madrid (Spain) with hybrid working opportunities available. Your Responsibilities Customer Service & Customer Support Act as the primary point of contact for customers. Deliver a professional, responsive, and service-oriented customer experience. Support the onboarding of new customers and help ensure a smooth implementation process. Build and maintain strong customer relationships through proactive communication. Maintain accurate customer master data and ensure a high level of data quality. Coordinate stock reconciliations with customers and support the investigation of discrepancies. Work closely with customers and internal departments to ensure efficient communication and operational processes. Support the resolution of customer service and quality-related issues. Provide updates regarding orders, deliveries, and customer requests. Asset Support & Inventory Coordination Monitor asset movements and inventory levels. Maintain accurate asset records and support transparency throughout the asset lifecycle. Investigate inventory discrepancies and support corrective actions when required. Assist with customer inventory checks, stock audits, and reconciliation activities. Collaborate with logistics providers, customers, and internal teams to support asset availability. Prepare reports related to stock levels, inventory balances, and asset movements. Contribute to process improvements that enhance operational efficiency and data accuracy. What Makes This Role Special A varied role combining customer service and operational asset support. An international and collaborative working environment. The opportunity to make a direct impact on customer satisfaction and operational performance. A key role in supporting Tosca's sustainability mission and circular economy model. The chance to contribute ideas and support continuous improvement initiatives. Your Profile Completed commercial education, business-related studies, or equivalent professional experience. Previous experience in Customer Service, Logistics, Supply Chain, Operations, Inventory Control, or a similar role is an advantage. Excellent German and English communication skills, both written and spoken. Strong organizational skills and a structured, detail-oriented approach. Ability to prioritize tasks and manage multiple responsibilities simultaneously. Professional communication skills and a customer-focused mindset. Comfortable working independently as well as collaboratively within a team. Proficient in Microsoft Office applications and willing to learn new systems and processes. Experience with ERP or CRM systems is considered an advantage. What We Offer A permanent contract within a growing international company. Competitive compensation aligned with your experience and qualifications. Flexible working hours and a hybrid working model with up to two home office days per week. Attractive employee benefits. Comprehensive onboarding and ongoing learning and development opportunities. A varied and responsible role with room for initiative and personal growth. An open company culture with short decision-making processes. Regular employee events and team activities. The opportunity to contribute to more sustainable and efficient supply chains worldwide. Interested? Are you looking for a role where customer service, asset management, and sales support come together? Do you enjoy working with customers, taking ownership, and being part of an international team? Apply now with your English CV and become part of the Tosca team. We look forward to getting to know you. Privacy Notice & Equal Opportunity Your personal data will be processed by Tosca for recruitment purposes in accordance with applicable data protection legislation. Tosca is committed to diversity, inclusion, and equal opportunity. We welcome applications from all qualified candidates regardless of age, gender, disability, ethnic or racial origin, religion or belief, or sexual orientation. External recruitment agencies will not be used for this position.

At Foundever, we are looking for French-speaking Customer Service Agents (C2 level) to join an exclusive project with one of the world’s most prestigious luxury and sports car brands . This opportunity is ideal for experienced professionals who can deliver an outstanding customer experience, manage inquiries autonomously, and represent a premium brand with the highest quality standards. What we offer • Replacement contract • Full-time position (39 hours/week), Monday to Friday • Rotating schedule between 07:30 and 20:00 • Salary: €18,978.68 gross/year , with growth opportunities • Initial onsite training: 3 weeks from 09:00 to 18:00 • Onsite position in Madrid (Puerta de Toledo area) , with hybrid model after 6 months • International and premium work environment linked to a leading luxury automotive brand Key responsibilities • Manage high-value customer inquiries through different channels, ensuring an excellent and personalized experience • Resolve incidents efficiently and autonomously while meeting project quality standards • Act as a service knowledge reference, sharing best practices and sound judgment • Correctly register and document interactions in internal systems • Collaborate actively in continuous improvement initiatives and service optimization • Represent the values of a premium brand, paying attention to every detail of the customer experience What we are looking for • French C2 level (mandatory) • Advanced English level (minimum B2) • Previous customer service experience, ideally in international or premium environments • Strong customer orientation, problem-solving skills, and focus on quality • Excellent communication, organization, and teamwork skills • Based in Madrid or available to relocate Grow your career at Foundever At Foundever, we invest in talent and professional development through a comprehensive wellbeing program: • Move Well: healthy habits and wellness routines • Eat Well: resources for balanced nutrition • Live Well: work-life balance, mindfulness, and stress management • Do Well: initiatives that positively impact the community Create your best moments. Join #FoundeverLife Foundever is committed to equality, diversity, and inclusion, applying a zero-tolerance policy against any form of harassment or discrimination. We promote blind CV screening.

Atención al Cliente con Alemán - Estable | Madrid (Vallecas) ¿Te apasiona ayudar a las personas y crear experiencias excepcionales? ¡Esta oportunidad es para ti! Únete a un equipo dinámico y multicultural en Madrid (Vallecas) y desarrolla tu carrera en un entorno donde podrás crecer, aportar ideas y marcar la diferencia. Tu misión Formarás parte del equipo de atención al cliente y te encargarás de: ✅ Resolver dudas e incidencias en tiempo real (teléfono, email, chat y herramientas internas) ✅ Gestionar tickets en CRM, garantizando calidad y trazabilidad ✅ Realizar seguimiento proactivo hasta la resolución ✅ Identificar mejoras y optimizar procesos Qué buscamos ✔️ Experiencia en atención al cliente y gestión de incidencias ✔️ Valorable experiencia en logística, transporte o e-commerce ✔️ Nivel C1 de alemán y C1 de español ✔️ Incorporación inmediata Qué ofrecemos Contrato estable Jornada de 39h semanales (09:30–18:30, un día 10:30–19:30) Trabajo presencial en Vallecas (Madrid) Salario: 24.710 € brutos/año Incorporación inmediata Además: ✨ Ambiente dinámico y multicultural ✨ Formación inicial y continua ✨ Posibilidades de desarrollo profesional Si buscas estabilidad, aprendizaje continuo y un entorno donde aportar valor… ¡Queremos conocerte! Apúntate y envíame tu CV por email: laura.penaanglada@adecco.com

¿Quiénes somos? Occident es una de las empresas líderes en el sector asegurador y en el seguro de crédito. Nuestros valores se centran en las personas, el compromiso, la austeridad, la visión a largo plazo, la autocrítica y la innovación. Una de las mejores empresas recocida para trabajar, como así se nos ha reconocido en el ranking de Forbes 2025. Además, hemos sido galardonados como World-class Workplace 2024 por la consultora internacional Effectory. Te invitamos a formar parte de nuestro equipo del Contac Center, perteneciente a OCCIDENT Buscamos personas con formación profesional de al menos cinco personas FP de grado medio o superior, y experiencia en funciones de atención telefónica para poder asumir las funciones y responsabilidades de la posición. Se valorará conocimientos de seguros. ¿Qué buscamos? Estudios mínimos FP Grado medio/superior Ofimática a nivel usuario. Experiencia de teleoperador/a. Se valorará experiencia en Contact Center y conocimiento en el sector asegurador. Funciones Ofrecer una atención de calidad a los clientes y asegurados, vía omnicanal (teléfono, email, chat, WhatsApp…) realizando apertura y consulta de siniestros. Manejo básico de herramientas informáticas. Capacidad de aprendizaje. Seguimiento de procedimientos. Responsabilidad y puntualidad. Orientación al cliente. Comunicación verbal y oral clara y ordenada. ¿Qué te podemos ofrecer? Tipo de contrato: Temporal 4 meses. Retribución fija competitiva (13.184,29 €/año) en función de las horas trabajadas. Interesante retribución variable (5%) por consecución de objetivos. Jornada intensiva del 75,5% (6 horas de 9:00-15:00). Convenio Contac Center Buen ambiente de trabajo en un entorno agradable con buenas comunicaciones en transporte público Formación a cargo de la Compañía. Posibilidad de desarrollo profesional. Ubicación: Madrid - C/ Juan Esplandiu 13. ¡Te estamos esperando!

ABOUT TAILORED SPAIN - PORTUGAL Tailored Spain - Portugal is a Madrid-based Destination Management Company specializing in bespoke luxury travel experiences throughout Spain and Portugal. We create highly personalized itineraries for international luxury travel advisors and their clients, combining in-depth destination knowledge, creativity and meticulous attention to detail. From exceptional accommodation and private experiences to seamless on-the-ground service, every journey is carefully designed around the individual traveller. Excellence, exclusivity and expertise are at the heart of everything we do. As part of the Virtuoso and Internova SELECT luxury travel networks, we work with some of the world’s leading travel agencies and most discerning travellers. ROLE DESCRIPTION Tailored Spain is seeking a creative, commercially minded Luxury Travel Designer to join our Production team in Aravaca, Madrid. This is a full-time position with a hybrid working model: three days per week at our office in Aravaca and two days working from home. The role focuses on designing and managing bespoke, high-end travel experiences throughout Spain and Portugal for international luxury travel advisors and their clients. The Luxury Travel Designer will manage each request from initial enquiry through confirmation and travel, creating imaginative, highly personalized itineraries that reflect the client’s interests, expectations and budget. The role combines destination expertise, creativity, operational precision and a strong commercial mindset. KEY RESPONSIBILITIES Design creative, tailor-made itineraries across Spain and Portugal, including accommodation, private transportation, guides, activities, dining and exclusive experiences. Prepare detailed and compelling proposals adapted to each client’s profile, preferences and budget. Communicate directly with international travel advisors and build strong, long-term professional relationships. Manage the complete quotation and booking process, from the initial request through confirmation and final documentation. Liaise and negotiate with hotels, guides, transportation companies and other local partners. Proactively recommend upgrades, special experiences and added-value services that enhance the itinerary. Follow up on proposals and opportunities with a clear focus on conversion and business development. Maintain accurate and up-to-date information in the company’s CRM and internal systems. Handle amendments, cancellations and unexpected issues efficiently and professionally. Collaborate closely with colleagues and other departments to ensure the seamless delivery of every trip. QUALIFICATIONS Previous experience designing and managing tailor-made travel itineraries, ideally within a DMC, incoming travel agency or luxury travel company. Strong knowledge of Spain & Portugal's geography, culture, hotels and luxury travel offering. Excellent written and spoken English and Spanish. Candidates will be required to complete an English proficiency test as part of the selection process. Additional languages are a plus. Strong customer service and communication skills, with confidence interacting with international luxury travel professionals. Commercial mindset, with the ability to identify opportunities, follow up effectively and convert enquiries into confirmed bookings. Creativity and the ability to transform client preferences into distinctive and memorable travel experiences. Excellent attention to detail, organizational skills and the ability to manage multiple requests and deadlines simultaneously. Confidence working with CRM systems, travel management platforms and standard office software. A proactive, solution-oriented attitude and the ability to remain calm and resourceful when handling changes or unexpected situations. Ability to work within our hybrid model: three days per week at our Aravaca office, and two days from home, and contribute positively to a collaborative, dynamic team.

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe's leading consumer electronics retailer, MediaMarktSaturn partners with the world's top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Key languages : • Excellent command of German - Excellent command of any of these languages (Turkish/French/Polish/Dutch) - Professional level of English Main responsibilities : • Communicate with customers via chat, video, and co-browsing tools - Understand customer needs and recommend the ideal product through tailored solutions and expert advice - Support customers with the initial setup and discovery of their new devices - Identify opportunities for cross-selling and up-selling to maximize customer value - Share responsibility for project KPIs through reporting and analysis - Continuously develop your skills and contribute to training materials for the team Core skills/experience : • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) - Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) - Comfortable with digital communication tools and video calls - Ability to build trust and connect with customers in a clear, empathetic, and professional way - Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays) What's on offer : • Fully remote position in Spain - Competitive Salary of EUR 25,000 + EUR 5,000 bonus - Permanent contract - 10% discount on all the company's products - Languages Courses - Medical insurance Our recruitment process? • Step 1: Interview with our Recruiter to learn more about you - Step 2: Video Interview with the Team Manager and HR Manager

Technical Account Manager Storage & Systems Descripción en GP DIGITAL buscamos para cliente ser sector IT Technical Account Manager (TAM) Storage Systems ¿Te gustaría convertirte en el referente técnico para clientes Enterprise en entornos de infraestructura crítica? Buscamos un/a Techn

Somos un grupo de data marketing francés líder en Europa y cotizado en la bolsa de París, buscamos un/a.Agente de Calidad y Atención al Cliente.Gerencia de Calidad y Atención al Cliente; será responsable de atender las consultas de los clientes en el desarrollo de las campañas y promociones a

At the Ivoclar Group, we support dentists, dental technicians and dental hygienists both professionally in fulfilling their passion and purpose: to ensure that people have the best possible oral health care and quality of life, today and in the future.We are inspired by the knowledge that together w

Formarás parte del equipo de Operaciones Internacionales, dando soporte administrativo y asegurando una gestión ágil y eficaz de los pedidos de nuestros clientes internacionales, siendo un punto de contacto clave para garantizar un servicio de calidad. La oportunidad de formar parte de una empres

The Account Manager / Customer Service Agent is responsible for building and maintaining long-term relationships with existing customers while delivering exceptional customer service. The Account Manager serves as the primary point of contact after a customer's initial purchase and works proactively

About the Role We are looking for an experienced Manager – CX Training & Quality Assurance (AI) to lead the learning, development, and quality strategy for a global Customer Experience organization. This role combines training leadership, quality assurance, change management, AI-driven coaching, and people management . You will ensure customer-facing teams have the knowledge, skills, and tools to deliver an exceptional customer experience across digital and voice channels. You will lead a team responsible for training delivery and AI-powered quality assurance while partnering with Operations, Product, and Customer Experience leaders to continuously improve service quality, agent performance, and customer outcomes. This is an excellent opportunity for someone who enjoys building scalable learning programs, leveraging AI insights, and developing high-performing customer support teams. Responsibilities Design, deliver, and continuously improve onboarding and ongoing training programs for global Customer Experience teams. Lead a team of Trainers, Content Specialists, and Quality Analysts. Manage an AI-powered Quality Assurance program that monitors customer interactions and identifies coaching opportunities. Use QA insights and performance data to identify skill gaps and develop targeted training initiatives. Develop annual and ongoing training plans that balance operational requirements with employee development. Monitor training effectiveness through KPIs, quality scores, and operational performance metrics. Partner with Operations Managers and Team Leaders to improve customer satisfaction, productivity, and service quality. Produce regular reports and dashboards for senior leadership on training effectiveness, QA trends, and performance improvements. Work with vendors and internal stakeholders to maximize the value of AI-enabled quality monitoring tools. Drive continuous improvement across learning, coaching, and quality assurance processes. Requirements Essential Experience managing Learning & Development, Training, or Quality Assurance functions within a Customer Experience or Contact Centre environment. Experience leading small teams. Strong background in coaching and developing customer-facing employees. Experience using quality monitoring tools and performance metrics. Strong analytical skills with the ability to translate data into coaching actions. Excellent communication and stakeholder management skills. Experience working in fast-paced, customer-centric organizations. Highly Preferred Experience within Payments, FinTech, Banking, Financial Services, FX, or Digital Products . Experience with AI-powered QA or conversation intelligence platforms (Observe.AI, Cresta, MaestroQA, CallMiner, NICE Enlighten, etc.). Experience supporting geographically distributed teams. Experience managing training across multiple business units or regions. Ideal Candidate We're looking for someone who: Enjoys coaching and developing people. Has managed both Training and QA functions. Is comfortable working with AI-enabled performance tools. Can influence senior stakeholders through data and insights. Thrives in global, fast-paced environments. Enjoys improving customer experience through learning and operational excellence.

Empresa digital con 20 años de experiencia en la comparación de más de 70 categorías diferentes, desde seguros hasta ofertas de viajes, y que cuenta con más de 20 millones de clientes. Dar la mejor solución a las necesidades del cliente con una atención súper personalizada ¡el cliente es el

A partir del 3º mes, para ayudarte a conciliar y trabajar con mayor autonomía. Será útil para comunicarte con equipos internacionales y elaborar KPIs globales con claridad y seguridad. Para que puedas construir tu futuro con estabilidad y una relación a largo plazo.

Why Join Netzon Group?Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. We’re Hiring: Customer Service Agent (Taa S) - Flemish Speaker At Netzon Group, we’re growing

Portuguese, English, and Spanish.This role offers stability, a structured hybrid model, and the opportunity to work in a future-oriented automotive environment.Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicit

French-speaking Customer Service Agents (C2 level). Act as a service knowledge reference, sharing best practices and sound judgment. Collaborate actively in continuous improvement initiatives and service optimization.

Empresa digital con 20 años de experiencia en la comparación de más de 70 categorías diferentes, desde seguros hasta ofertas de viajes, y que cuenta con más de 20 millones de clientes. Tienes sentido de la responsabilidad, capacidad para trabajar en equipo y disponibilidad para trabajar en dist

Send us your CV and your letter of motivation in English. You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monito

Shape the future of logistics with us! ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team.As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and po

Provide customer service, after-sales support, and advisory services. Assist customers with inquiries related to electric vehicles and associated products and services. Portuguese, English, and Spanish.

Movistar Prosegur Alarmas (MPA) es un referente del sector de las alarmas en España.Buscamos un Jefe de equipo de Televenta, responsable de organizar y dirigir al personal de ventas para maximizar su rendimiento.Funciones * Ayudar en la formulación de objetivos y evaluar periódicamente el rendimi

We are actively looking for a dynamic and customer-focused individual who can join our team as a.Customer Care Representative in the Transaction Review Department.As the first line of compliance, you will play a key role as the resolution point for customers and agents’ inquiries.In this essential

Te apasiona mejorar la experiencia del cliente y liderar la excelencia operativa en entornos de atención remota? Buscamos un/a Gerente de Calidad de Servicio de atención al Cliente en nuestro Call Center que transforme datos, procesos y formación en resultados medibles en NPS, eficiencia y satisf

Serás el punto de contacto principal para gestionar las consultas de los clientes, atender sus necesidades y resolver cualquier incidencia que pueda presentarse durante su experiencia. Te encargarás de utilizar distintas herramientas y sistemas digitales para gestionar las peticiones, mantener la

El puesto está diseñado para quienes tienen pasión por el cliente y desean ofrecer un servicio de calidad. Plenergy busca perfiles de expendedores para su Estación de Servicio en Guadarrama. El salario bruto mensual varía según jornada entre 708,82 y 1417,65 euros.

Your Qualifications and Skills Undergraduate degree with an excellent academic record; MBA/graduate degree a plus 4+ years of account management, client relationship management or pre‑sales experience in a consultative product or services environment; prior consulting experience desirable but

Axpo Group is seeking an Accounting professional to join the Madrid-based team.You will coordinate the local Accounting Energy team, act as the on-site contact for organizational matters, and support vacation planning across Madrid and Switzerland.You will manage accounts payable and receivable proc

Contrato indefinido a 30 horas semanales, con horario de tardes, y opción a modalidad mixta más adelante.Se valorará experiencia en televenta y habilidades de comunicación; se ofrece formación inicial remunerada, certificación de mediador/a de seguros y salario fijo de 1068 € + variable por

Shape the future of logistics with us! ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. External recruitment services/agencies will not be used for this position.

Brainy Commerce busca profesionales entry level en Madrid con 1 a 2 años de experiencia en marketing y eCommerce.

La persona seleccionada será responsable de la planificación y gestión integral de los viajes corporativos, con un enfoque principal en la organización de desplazamientos de directivos y personal de alta dirección, garantizando una experiencia eficiente, cómoda y adaptada a las necesidades de

Hi there! Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place! We’re looking for a German Speaking Account Manager to join our Lightspeed team in Spain.You will be responsible for building and maintaining

Compétences requises Expérience commerciale en gestion de portefeuille clients, suivi de compte ou account management À l'aise avec les appels sortants, la prospection, la relance et la négociation Capacité à gérer plusieurs projets en parallèle avec rigueur et méthode Sens du servi

Lead Expansion Account Manager## Your role at DynatraceWe are looking for a candidate to fill a newly created position as an Enterprise Expansion Account Executive. Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively. As pa

pCelonis invites you to join the Orbit Graduate Program as an AI Solution Consultant based in Madrid, with a 2-year onboarding and potential relocation to Munich. You’ll support customers in Germany/DACH, building Celonis solutions that combine our PI platform with leading AI partners. /ppDuring Orbit, you will join the Global VE Center of Excellence for mentorship, client engagements, and targeted training. You’ll develop skills in discovery, prototyping, and value realization, paving the way for /p #J-18808-Ljbffr

pCheck Point Software Technologies is seeking a senior Incident Response Lead to mentor a team during active incidents. You will act as the primary customer-facing lead during investigations and crisis situations, coordinating triage, containment, eradication, and recovery efforts. /ppYou will deliver executive briefings and post-incident reports while driving readiness and cross-team collaboration. The role requires strong communication skills, remote team leadership experience, and deep expertise /p #J-18808-Ljbffr