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pjobr.pro busca un Business Relationship Manager (BRM) en Las Rozas de Madrid. El candidato asumirá un rol estratégico para optimizar los servicios ofrecidos a los clientes, asegurando una entrega eficiente y de alta calidad. /ppLas funciones incluyen supervisar proyectos, analizar KPIs y gestionar incidentes técnicos. Se requiere experiencia mínima de 2 años en gestión de servicios, dominio de inglés y español, y habilidades comunicativas destacadas. /ppOfrecemos salario competitivo, retribución variable y acceso a un Plan de Retribución Flexible. /p #J-18808-Ljbffr

ppWe're looking for a bCustomer Service Representative Logistics Controller /b to join our Customer Care team in bLas Rozas de Madrid, Spain /b. /p pThis is an excellent opportunity to play a key role in delivering outstanding customer service while coordinating logistics and supply chain activities to ensure products are delivered efficiently and on time. /p h3What you'll be doing /h3 h3Customer Service Management /h3 ul liProcessing customer sales orders accurately and in line with service level agreements /li liActing as the day-to-day contact for customers, providing professional and proactive support /li liProviding order confirmations, shipping information, invoices and related documentation /li liMonitoring open orders, delivery schedules and customer information within SAP /li liWorking closely with Sales Managers to support customer retention, business growth and service excellence /li liManaging customer complaints and supporting root cause analysis and corrective actions /li /ul h3Logistics Arrangements /h3 ul liCoordinating domestic and international transport operations for inbound and outbound shipments /li liLiaising with manufacturing plants, warehouses, freight forwarders and customs brokers to ensure timely product availability and delivery /li liPreparing and managing logistics, shipping, customs and export documentation, including dangerous goods documentation where required /li liProactively managing logistics delays, incidents and exceptions /li liManaging vendor complaints and supporting root cause analysis and corrective actions /li /ul h3Inventory and Warehouse /h3 ul liSupporting inventory management activities, including warehouse replenishment, stock rotation and inventory optimisation /li liCoordinating repacking, relabelling and other warehouse-related activities where required /li liSupporting stock reconciliations and warehouse service invoice validation /li /ul h3What we're looking for /h3 ul liDegree in Supply Chain, Logistics, Business Administration or a related discipline /li liPrevious experience in Customer Service, Logistics, Supply Chain or a similar role within an international environment /li liExperience working with ERP systems, preferably SAP /li liKnowledge of international transport, import/export procedures, customs processes and Incoterms would be advantageous /li liStrong Microsoft Office skills, particularly Excel /li liAdvanced English language skills (C1 or equivalent) /li liExcellent organisation, prioritisation and attention-to-detail skills /li liA proactive, customer-focused approach with strong communication and problem-solving abilities /li liFrench language skills are desirable but not essential /li /ul h3About Innospec /h3 pInnospec is a global specialty chemicals company focused on bringing innovative new technologies to market combined with a fast and responsive service. We serve a range of industries across the world, bringing our products to customers in markets from oilfields, fuels, refineries and power stations to personal care and performance chemicals. Our global team of approximately 2,000 employees spans 22 countries, applying their extensive experience and market understanding to customers' local needs. Integrating our global footprint with local service capability enables us to supply quality products that meet and anticipate changing market dynamics. /p /p #J-18808-Ljbffr

ppKeysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. /p pOur award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. /p h3Responsibilities /h3 ul liDrive Sales Growth /li liIdentify new sales opportunities through proactive outbound and inbound activities such as calls, emails, and lead follow‑ups. /li liGrow business from both new and existing customers through up‑selling and cross‑selling. /li liManage the Full Sales Cycle /li liSupport and coordinate the entire sales cycle, from pre‑sales discussions, complex quoting, demo organization, closing business, and organizing post‑sales support. /li liAssist in preparing commercial offers, tender responses, quotes, and order bookings. /li liMaintain accurate customer and sales data within CRM/customer databases. /li liBuild and Maintain Customer Relationships /li liInterpret customer needs and develop long‑lasting partnerships by providing strong product knowledge and tailored recommendations. /li liAnswer customer queries, provide product/service information, and resolve concerns via phone and email communication. /li liProduct Technical Engagement /li liExplain, demonstrate, and discuss technical functions and features of Keysight’s solutions, often involving complex and scientific instrumentation (e.g. Oscilloscopes, Spectrum analyzers, Network Analyzers, RF Generators). /li liStay up‑to‑date with product information, competitive offerings, and industry developments. /li liCollaboration with Field Sales Internal Teams /li liWork closely with assigned Account Managers to support territory planning and customer strategy. /li liLiaise with internal and external partners to drive business development and funnel generation. /li liAdministrative Reporting Duties /li liHandle key administrative tasks including quote preparation, database updates, project‑based reporting, and support documentation. /li liContinuously research and maintain a database of prospects and new leads. /li /ul h3Qualifications /h3 ul liDegree in Engineering (e.g. Electrical, Electronic, Communications, Physics or similar). /li liEquivalent technical qualification/experienceExperience Skills /li liStrong interest in technology, technical sales, and customer engagement /li liAbility to quickly learn and explain complex technical products and solutions /liliExcellent communication, organization, and relationship-building skills /li liPrevious experience in sales, customer‑facing roles, or technical support is beneficial but not essential /li /ul pbKeysight is an Equal Opportunity Employer. /b /p /p #J-18808-Ljbffr

Conocimientos de procesos de RRHH, nómina o soluciones HCM serán valorados positivamente, aunque no son necesarios para el puesto.

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Tienes experiencia en atención al cliente? ¿Has trabajado alguna vez de cara al público? Si es así, ¡esta es tu oportunidad! Desde el Grupo Adecco, estamos seleccionando para importante empresa del sector retail de lujo, 2 azafatos/as con inglés alto.Tus funciones: - Atención especializada

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