56 Best iberia Jobs in Reinosa (July 2026)

Boutique Manager

16 hours ago

Las Rozas

ppThe Boutique Manager is responsible for leading and managing all operations of the Montblanc boutique, ensuring exceptional customer experience and the achievement of sales and profitability targets. This role requires a dynamic leader with a passion for luxury, a deep understanding of customer service, and the ability to inspire and develop a high‑performing team. /p h3Key Responsibilities /h3 ul libSales Management and Objectives: /b ul liDevelop and implement strategies to achieve and exceed the boutique's sales and KPIs targets. /li liMonitor and analyze traffic, market trends and competition to identify growth opportunities. /li liManage the boutique's budget and control expenses. /li /ul /li libClienteling Customer Experience: /b ul liEnsuring the growth of the customer database and improve its quality. /li liEnsure that every customer receives personalized and high-quality service, creating a memorable shopping experience. /li liResolve customer complaints and issues efficiently and professionally. /li liFoster long‑term relationships with customers, building a loyal customer base. /li /ul /li libTeam Management: /b ul liRecruit, train, and develop a highly motivated and competent sales team. /li liSet clear performance objectives and provide regular feedback. /li liCreate a positive and collaborative work environment. /li liManage staff schedules and ensure adequate boutique coverage. /li /ul /li libMKT, Product Management and Visual Merchandising: /b ul liDesign and enhance marketing initiatives aligned with the boutique's needs, in collaboration with the Retail and Marketing departments. /li liMaintain in-depth knowledge of Montblanc products, including their history, features, and benefits. /li liDevelop a deep understanding of inventory through rigorous analysis of sales performance, focusing on sales and profitability. /li liOversee the visual presentation of the boutique, ensuring it aligns with Montblanc brand standards. /li liManage boutique inventory, minimizing losses and maximizing product availability. /li liManage warehouse space by structuring and organizing it. /li /ul /li libBoutique Operations: /b ul liEnsure compliance with all company policies and procedures. /li liManage boutique security and protect company assets. /li liSupervise boutique maintenance, ensuring it is clean, tidy, and in good condition. /li /ul /li libReporting: /b ul liPrepare sales reports and other management reports as needed. /li liRegularly communicate boutique performance to management. /li /ul /li /ul h3Requirements /h3 ul liDemonstrable experience of at least 3-5 years in sales management within the luxury sector, preferably in a high‑end boutique. /li liExperience in managing a PL (Profit and Loss) and budgeting. /li liExcellent leadership and team management skills, with a proven ability to motivate and develop staff. /li liPassion for customer service and creating exceptional shopping experiences. /li liIn‑depth knowledge of Luxury Sector (products and market trends), with a particular focus on the Writing instruments, Watchmaking or Leather sector. /li liExcellent communication and interpersonal skills, with the ability to interact effectively with high‑level clients and the team. /li liAbility to work under pressure and meet deadlines, demonstrating flexibility and adaptability to change. /li liProficiency in Spanish and English (other languages are an advantage). /li liProficient computer skills (MS Office, point‑of‑sale systems), with experience in inventory management and CRM software. /li liAcademic background in business administration, marketing or a related field (desirable). /li liAvailability to travel occasionally for meetings, brand events or training. /li /ul h3Personal Qualities /h3 ul liImpeccable professional image, reflecting Montblanc brand values. /li liPositive and proactive attitude. /li liResults‑oriented, with a focus on achieving objectives and continuous improvement. /li liProblem‑solving ability, with a creative and strategic approach. /li liAttention to detail, ensuring accuracy and quality in all tasks. /li liNegotiation and persuasion skills. /li liAbility to work in a multicultural and diverse environment. /li /ul /p #J-18808-Ljbffr

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