Financial Operations Manager
4 days ago
Madrid
ph3Company description /h3 pbPublicis Re:Sources /b is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. /p pFormed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. /p pLearn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com. /p h3Overview /h3 pThe Finance Operations Manager is responsible for the end-to-end execution, control and continuous improvement of finance operations for Spain, covering Accounts Payable, Accounts Receivable, Billing and operational treasury. The role ensures efficient, accurate and scalable day-to-day processes, strong operational discipline, high data quality and timely resolution of finance operational issues. /p pThis is a hands‑on operational leadership role. The successful candidate should be comfortable managing transactional finance processes, leading operational teams, monitoring service levels and KPIs, solving incidents, and working closely with business and finance stakeholders. /p h3Responsibilities /h3 ol li pEnd-to-End Finance Operations Ownership /p ul liOwn and manage day‑to‑day finance operations across AP, AR, Billing and operational treasury. /li liEnsure accurate and timely execution of transactional finance activities, including invoicing, collections, payments and cash follow‑up. /li liManage end‑to‑end billing processes, including invoice validation, purchase order matching, client invoicing and billing issue resolution. /li liOversee operational month‑end close activities from an execution perspective, including reconciliations and cut‑off readiness. /li liMonitor overdue balances and ensure structured follow‑up on outstanding client and vendor items. /li /ul /li li pOperational Process Management and Efficiency /p ul liStandardize, document and improve finance operational processes to increase efficiency, scalability and accuracy. /li liIdentify process gaps, bottlenecks and recurring operational issues; lead corrective actions and root‑cause analysis. /li liDrive automation opportunities and continuous improvement initiatives across AP, AR, Billing and treasury processes. /li liEnsure operational controls are embedded into daily workflows and followed consistently. /li liSupport transitions, system implementations or process migrations connected with finance operations. /li /ul /li li pIncident Management and Operational Control /p ul liMonitor and manage operational incidents related to invoicing, collections, payments, reconciliations and data accuracy. /li liEnsure timely resolution of internal and external issues with vendors, clients, agencies and finance stakeholders. /li liTrack, elevate and close critical issues impacting service delivery, financial accuracy or operational continuity. /li liCreate visibility of recurring issues and implement preventive actions. /li /ul /li li pFinance Operations Team Leadership /p ul liLead operational finance teams covering AP, AR, Billing and treasury‑related activities. /li liAllocate resources, manage workloads and ensure service levels and deadlines are met. /li liDrive accountability for execution quality, data accuracy, timeliness and operational discipline. /li liDevelop a continuous improvement mindset within the team and support knowledge sharing across processes. /li /ul /li li pOperational KPIs and Performance Management /p ul liDefine, monitor and improve operational KPIs and SLAs such as DSO, DPO, invoice processing cycle time, billing accuracy, payment error rates, aging balances, backlog and incident resolution performance. /li liEnsure regular visibility of operational performance and lead corrective actions where service levels are not met. /li liSupport KPI automation, dashboards and reporting tools to improve management visibility. /li /ul /li li pStakeholder and Business Coordination /p ul liAct as a key interface between Finance, GL/Controlling, operational teams, agencies, business units, clients and vendors. /li liEnsure alignment on timelines, process ownership, compliance requirements and operational priorities. /li liSupport business teams in operational finance topics such as purchase orders, billing setup, client/vendor data accuracy and issue resolution. /li /ul /li li pSystems, Scale and Continuous Improvement /p ul liWork effectively with ERP systems and operational finance tools such as SAP, ARIBA, Altair/HFM or similar systems. /li liParticipate in ERP implementations, system upgrades, process standardization and data‑quality initiatives. /li liSupport or lead transitions toward centralized or Shared Services Center / GBS models where applicable. /li liEnsure operational consistency and process discipline across systems and locations. /li /ul /li li pCompliance, Tax and Audit Support /p ul liEnsure adherence to internal policies, financial controls and operational compliance requirements. /li liMaintain integrity and availability of financial, tax and legal documentation connected with operational finance processes. /li liProvide operational support for internal and external audits, including documentation delivery and issue resolution. /li liApply working knowledge of Spanish finance operations, local tax requirements and compliance expectations. /li /ul /li /ol h3Qualifications /h3 ul liProven experience in finance operations with hands‑on ownership of AP, AR, Billing and operational treasury processes. /li liExperience managing operational finance teams rather than only controlling, FPA, reporting or audit teams. /li liExperience in high‑volume, complex, multinational or SSC/GBS finance environments. /li liStrong understanding of Spanish finance operations, including local tax and operational compliance requirements. /li liExperience managing operational KPIs, SLAs, service delivery, process quality and issue‑resolution performance. /li liStrong process improvement mindset with practical experience standardizing, automating or optimizing finance operations. /li liAbility to work with ERP and finance systems; advanced Excel skills required. /li liFluent Spanish and English. /li /ul h3Additional information /h3 ul liExperience in a large multinational organization or well‑established business environment. /li liPrevious exposure to Shared Services Center, GBS, transformation, migration or centralization projects. /li liExperience in media, advertising, professional services or other client‑service business models. /li liExperience with SAP, ARIBA, Altair/HFM or comparable finance systems. /li liStable employment history with demonstrated ownership of processes over a meaningful period. /li /ul /p #J-18808-Ljbffr