Production Director – Live Operations | MONOPOLY GO!
3 days ago
Barcelona
ppScopely is looking for a bProduction Director, Live Operations /b to join our bMONOPOLY GO! /b game team. This role can be based remotely in the UK or from our Barcelona hub on a hybrid basis. /p pMONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide. /p pAt Scopely, we care deeply about what we do and want to inspire play every day—whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the games industry, connecting millions of people around the world daily. /p h3About the Role /h3 pAs bProduction Director, Live Operations /b, you will own the operational health of MONOPOLY GO!'s live game execution. This role oversees the systems, teams, and operational practices that enable the game to ship reliably, perform consistently, and respond quickly to the needs of both players and developers. /p pYou’ll lead the production strategy across bLive Operations, the LiveOps Calendar, Live Performance, and GameOps Tooling /b, ensuring the organization can execute thousands of live changes safely while continually improving speed, quality, and operational efficiency. /p pThis is not a role that operates solely from the executive level. We are looking for someone who is equally comfortable defining multi-year operational strategy as they are diving into release schedules, incidents, production bottlenecks, tooling workflows, and execution details. You’ll know when to zoom out and shape the future of Live Operations—and when to roll up your sleeves to unblock a launch or improve a production workflow. /p h3What You’ll Do /h3 h3Own Live Operations Excellence /h3 ulliLead production across Live Operations, ensuring reliable execution of live events, promotions, game updates, and operational releases. /liliOwn the operational health of the LiveOps organization, balancing execution quality, speed, reliability, scalability, and team effectiveness. /liliEnsure Live Operations consistently delivers outstanding player experiences while minimizing operational risk. /li /ul h3Lead the LiveOps Calendar /h3 ulliOwn governance of the LiveOps Calendar, ensuring releases are well-planned, coordinated, prioritized, and executable. /liliDrive cross-functional alignment across Product, Design, Engineering, Analytics, Economy Design, QA, Localization, CRM, Marketing, and Community teams. /liliBalance competing priorities while maintaining a sustainable release cadence. /li /ul h3Drive GameOps Tooling Strategy /h3 ulliPartner closely with Engineering and technical leadership to define the roadmap for Game Operations tooling. /liliEnsure internal tools improve operational efficiency, reliability, visibility, and automation across the organization. /liliChampion investments that reduce manual work, improve safety, and enable LiveOps teams to scale. /li /ul h3Be Deeply Engaged in Execution /h3 ulliStay close enough to day-to-day execution to understand operational pain points firsthand. /liliJump into complex launches, critical releases, production escalations, or live incidents when leadership is needed. /liliReview schedules, dependencies, workflows, and operational processes—not to micromanage, but to ensure execution quality and remove systemic obstacles. /li /ul h3Shape Organizational Strategy /h3 ulliBuild long-term operational roadmaps aligned with the game's growth. /liliDrive capacity planning across Live Operations teams. /liliImprove governance, production frameworks, and planning methodologies. /liliGuide leadership through prioritization, investment decisions, and operational trade-offs. /li /ul h3Lead Through Influence /h3 ulliBuild trusted partnerships with senior leaders across Engineering, Product, Design, Data Science, and QA. /liliAlign diverse stakeholder groups around shared operational goals. /liliInfluence without relying on organizational hierarchy. /li /ul h3Build High-Performing Teams /h3 ulliMentor Production Managers, Producers, and operational leaders. /liliRaise the production maturity of the Live Operations organization. /liliFoster a culture of accountability, ownership, transparency, continuous improvement, and operational excellence. /li /ul h3What We’re Looking For /h3 ulliExtensive experience leading Live Operations or Production within large-scale live service games. /liliDemonstrated success operating as a Director‑level production leader across complex organizations. /liliDeep understanding of LiveOps execution, release management, operational planning, and live game operations. /liliExperience owning large operational calendars with frequent releases and multiple cross‑functional dependencies. /liliStrong understanding of incident management, operational readiness, risk mitigation, and production governance. /liliExperience partnering closely with engineering teams on internal production tools and operational platforms. /liliProven ability to improve production systems through automation, tooling, process improvements, and operational metrics. /liliComfortable operating both strategically and tactically—able to define long‑term vision while remaining deeply engaged in execution when needed. /liliExceptional organizational leadership and stakeholder management skills. /liliOutstanding communication, diplomacy, conflict resolution, and change management abilities. /liliDemonstrated success leading organizational change and improving operational maturity across multiple teams. /liliExperience supporting games with millions of players and high‑frequency live content delivery. /li /ul h3AI Capability Readiness /h3 pWe believe AI can meaningfully transform how Live Operations organizations execute at scale. In this role, you’ll be expected to actively leverage AI‑enabled tools to improve operational planning, scheduling, documentation, communication, incident response, production analytics, decision support, and workflow automation. /p pWe value leaders who continually experiment with emerging AI technologies to reduce operational overhead, improve decision‑making, increase release quality, and enable teams to move faster while maintaining exceptional standards of safety and execution. /p h3Bonus Points /h3 ulliExperience leading Live Operations for a top‑performing mobile free‑to‑play title. /liliExperience managing GameOps or LiveOps tooling organizations. /liliExperience building operational dashboards and KPI frameworks. /liliExperience with release governance, deployment pipelines, and operational automation. /liliExperience implementing large‑scale production transformations across global organizations. /liliFamiliarity with AI productivity platforms including Claude, Codex, Cursor, ChatGPT, or similar technologies. /liliExperience leading globally distributed Live Operations teams across multiple time zones. /li /ul pEmployment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law. /p /p #J-18808-Ljbffr