Room Attendat (F/M/X)
hace 8 días
Jerez
ppFairmont La Hacienda will offer guests one of the most exclusive resorts in southern Spain. /ppSituated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-star hotel and branded residences, showcasing breathtaking sea views. /ppGuests at Fairmont La Hacienda will indulge in a luxury resort experience with access to pools, a spa, fitness facilities, a grand ballroom, and flexible meeting spaces. /ppSurrounded by two of southern Europe's most renowned golf courses, the hotel provides an exclusive retreat for golf enthusiasts, beach lovers, and discerning travelers. /ppTake the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. /ph3Job Description /h3pbKey Responsibilities /b /ppReporting to the Executive Housekeeper, responsibilities and essential functions include, but are not limited to: /pulliClean all assigned guestrooms to standard in a timely manner including: dusting, making beds, dirty linen removal, retrieval of clean linens, vacuuming, bathroom and kitchen cleaning /liliMaintain proper storage and usage of cleaning supplies and equipment /liliTake initiative to add a personalized experience for the guest /liliTake ownership of guests' privacy and belongings, while ensuring exceptional service /liliClean the rooms according to identified standards. /liliOrganize the floor trolleys and procure missing material. /liliRespond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.). /liliCollect the empty plates/glasses/utensils in the rooms. /liliClean and maintain the office floors and amenities offices in a clean and orderly manner in line with the desired standards. /liliReport any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.). /liliVacuum the floor corridors /liliRegularly vacuum and mop the guest stairs. /liliEnsure chemicals are used and stored correctly; /liliManage guest requests in line with company brand standards /liliKeep your work area clean during the shift and at the end of the shift; /liliWhen any equipment is out of order or poses a Health and Safety hazard, immediately report it to your immediate supervisor; /liliParticipate in training courses organized by the company; /liliComply with Health and Safety guidelines; /liliProvide friendly and sincere service to all hotel employees and guests; /liliCarry out tasks related to daily activities in the assignment sheet given by the direct supervisor and report directly to the supervisor at the end of the work shift; /liliUse and maintain the equipment properly; /liliComply with the requirements for appearance (grooming rules) standards of the policy; /liliParticipate in daily handover procedures, intra-departmental meetings; /liliProperly comply with LQA standards and participate in trainings conducted on this standard within the department; /liliParticipate training on chemicals and their proper use; /liliMaintain an excellent relationship with all departments. /li /ulh3Qualifications /h3ulliVocational Diploma / Short Course Certificate; /liliMinimum of 1 year working experience is required for this position; /liliQuality awareness; /liliAbility to work on your own or in teams; /liliRespond to guest requests and deliver high levels of service; /liliWell organized; /liliTrustworthy and able to work under pressure; /liliFlexible, efficient and reliable. /li /ulh3Additional Information /h3pbRespect: /b /ppWe value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity. /ppbBelonging: /b /ppWe celebrate our differences. We support one another and always stand together. /ppbIntegrity: /b /ppWe build trust through mutual respect and authenticity. /ppbEmpowerment: /b /ppWe have the power to take initiative and anticipate moments that create unforgettable experiences. /ppWe build genuine connections and cherish every opportunity to make those around us feel special. /ppbDiversity and Inclusion /b /ppFairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team. /ppbEmployee Benefits /b /ppJoin our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor, Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. /ppWe believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. /p /p #J-18808-Ljbffr