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Somos una familia internacional que vive en Alella y buscamos una niera de confianza para nuestro hijo.Hablamos ingls en casa, y nuestro hijo Charlie habla cataln y espaol en la escuela.It's better if you have a car because of where we live.If not, we can chat more about logistics and how it would w

Wir stellen ein: Sales Assistant ( m/w/d) – Barcelona Werde Teil von smino, einer der führenden SaaS-Plattformen für die Bau- und Immobilienbranche, und unterstütze unsere Kunden dabei, ihre Bauprojekte effizienter und digitaler abzuwickeln. Zur Verstärkung unseres Teams in Barcelona suchen wir eine motivierte und serviceorientierte Persönlichkeit, die Freude am Kundenkontakt hat und sowohl unsere Kunden als auch unser Vertriebsteam im Tagesgeschäft unterstützt. Deine Aufgaben: Als Sales Assistant bist du eine wichtige Schnittstelle zwischen unseren Kunden, dem Vertrieb und unserem IT-Team. Zu deinen Aufgaben gehören: Betreuung unserer Nutzer über den smino-Chat und Beantwortung von Anwenderfragen Entgegennahme und Bearbeitung eingehender Telefonanfragen Erster Ansprechpartner für Interessenten und potenzielle Neukunden Unterstützung bei Akquisitionskampagnen durch die Kontaktaufnahme mit qualifizierten Warm Leads Durchführung von Onboardings für neue Kunden Schulung von Anwendern und Projektteams in der Nutzung von smino Durchführung von Feedback- und Austauschgesprächen mit Kunden zur kontinuierlichen Verbesserung unserer Plattform Aufnahme, Dokumentation und Weitergabe von Kundenfeedback an die entsprechenden Teams Enge Zusammenarbeit mit dem Vertriebsteam zur Unterstützung laufender Kundenprojekte Koordination und Zusammenarbeit mit dem 1st- und 2nd-Level-Support unseres IT-Teams Unterstützung bei administrativen und organisatorischen Aufgaben im Vertriebsumfeld Das bringst du mit: Freude am Umgang mit Kunden und an der Kommunikation per Telefon, Chat und Videokonferenz Erste Erfahrungen im Kundenservice, Vertrieb, Customer Success oder einer vergleichbaren Rolle sind von Vorteil Sehr gute Deutschkenntnisse in Wort und Schrift (zwingend erforderlich) Strukturierte, zuverlässige und lösungsorientierte Arbeitsweise Ausgeprägte Serviceorientierung und ein professionelles Auftreten Interesse an digitalen Lösungen und SaaS-Produkten Erfahrung mit CRM-Systemen wie HubSpot, Salesforce oder ähnlichen Tools ist von Vorteil Teamfähigkeit sowie die Fähigkeit, zwischen verschiedenen Stakeholdern zu koordinieren Das bieten wir dir: Eine abwechslungsreiche Rolle mit direktem Einfluss auf die Zufriedenheit unserer Kunden Ein etabliertes SaaS-Produkt mit starkem Product-Market-Fit Renommierte Kunden in Deutschland, Österreich und der Schweiz Flexible Arbeitszeiten sowie Homeoffice-Möglichkeiten Die Möglichkeit, eng mit Vertrieb, Produktmanagement und IT zusammenzuarbeiten Persönliche Weiterentwicklung und langfristige Karriereperspektiven innerhalb von smino Ein motiviertes und internationales Team in Barcelona Interesse? Dann sende deine Bewerbung direkt per E-Mail an: Dominik Karl #SalesAssistant #SalesSupport #SaaS #CustomerService #BarcelonaJobs #TechJobs #B2B #ConstructionTech #Hiring

Descubra si esta oportunidad es adecuada para usted leyendo toda la información que sigue a continuación.La visión de Carol es hacer la medicina accesible para todos a través de un ecosistema completo: teleconsultas médicas por vídeo y chat, prescripción electrónica de recetas farmacéuticas

We are Impress. We believe everyone deserves a smile they’ll love. Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación. We are the largest chain of ortho clinics with fully digital processes in Europe. We have revolutionized the invisible orthodontic sector with the best team of professionals specialized in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Our business model, a true combination of medical expertise and digitalization has been recognized in the top fastest-growing HealthTech companies by Forbes and we are currently listed as a LinkedIn Top 10 start-up! Born in Barcelona in 2019, we’ve grown to pioneer leading care, flagship clinics and state-of-the-art tech across 10 countries and more than 120 locations and we are expanding fast! Our aim is to improve people’s health and quality of life across the globe. Responsibilities: • Deliver an excellent customer experience to each and every one of our patients, • Ensure that every call, email, and meeting leaves our patients happy, • Engage with our patients and build a connection to keep them excited about their journey to a perfect smile., • Customer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat., • Make calls, book and confirm appointments, and follow up with patients., • Explain our product and guide customers through the process and timelines., • Clarify requirements and help our patients complete documentation as needed., • Proactively recognize and report trends and potential weaknesses., • Contribute to the improvement of our products and processes., • Help create solutions to enhance the customer journey., • Work with your teammates to foster a positive and energetic atmosphere. What you need to be successful: • University Degree in Dentistry with experience in Orthodontics., • Experience in a similar position, • Fluent level of Portuguese, English or Spanish is a plus!, • Self-discipline and motivation to learn., • Commitment and goal orientation., • Experience with dental designing software., • Excellent communication and interpersonal skills, • Team spirit and a proactive attitude. What we offer • Internationa l team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district., • Working hours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month., • Benefits with our treatments, aligners, and products., • Opportunity to grow in an innovative company and Top International Scale Up., • Collaborative work environment and positive culture. xsgfvud, • International and diverse teams.

pCross Border Talents in Barcelona, Spain, is seeking a Customer Support Specialist fluent in German to join our growing team. This full-time role offers relocation support and a chance to live in one of Europe’s most vibrant cities. /ppYou will handle inquiries via phone, email, and chat in German, guide users, collaborate with international teams, and maintain detailed records to continuously improve the customer experience. /p #J-18808-Ljbffr

ppbLocation: /b Barcelona, Spainbr/bLanguages: /b Icelandic English /ppWe are currently hiring Customer Service Representatives to join an international team supporting one of the world's leading online travel platforms. This role focuses on delivering exceptional customer service and ensuring a positive experience for customers throughout their booking journey. /ppThis is an excellent opportunity to build your customer service career while working in a dynamic and multicultural environment in Barcelona. /ph3What You Will Do /h3ulliSupport customers via phone, email, and chat in Icelandic and English /liliAssist with booking-related inquiries and account support /liliResolve customer concerns and provide effective solutions /liliEscalate complex cases when required /liliDeliver a professional and positive customer experience /li /ulh3Requirements /h3ulliIcelandic communication skills required (C1 level or above) /liliGood English communication skills required /liliStrong communication and problem-solving skills /liliCustomer-focused mindset /liliPrevious customer service experience is an advantage but not mandatory /li /ulh3What We Offer /h3ulliCompetitive salary package /liliStructured training and onboarding /liliCareer development opportunities /liliInternational and multicultural work environment /li /ulpIf you are interested in building your career in customer service within an international team in Barcelona, Spain, we would be happy to hear from you. /p /p #J-18808-Ljbffr

pCbtalents in Barcelona, Spain, is seeking Customer Service Representatives to join an international team supporting a leading online travel platform. You will handle customer inquiries by phone, email, and chat, using Danish and English to ensure a positive booking journey. /ppThe role offers structured training, career development, and an international, multicultural work environment. Previous customer service experience is welcomed but not required, and you will be part of a dynamic team /p #J-18808-Ljbffr

p strongWe’re Hiring: Customer Service Representative - Fluent in English /strong /ppbrRecuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto.br/ppAt strongNetzon Group /strong, we’re growing fast—and we’re looking for motivated Customer Service Representatives to join our International Team in Barcelona. /ppbr/ppIf you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /ppbr/pp strongAbout the Role /strong /ppAs a Customer Service Representative, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You will Support BISSELL their products and services. /ppbr/ppstrongYour Mission /strong /pulliCustomer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently. /liliProduct Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. /liliOmnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media). /liliProblem Solver: Analyse customer issues, identify root causes and proactively offer personalized solutions. /liliBrand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationships. /li /ulpbr/ppstrongWhat We’re Looking For /strong /pulliHigh fluency in English. /liliA passion for helping customers and a customer centric approach. /liliAbility to deal with sensitive calls with empathy and understanding. /liliStrong administrative skills with a keen eye for details. /liliA strong professional and proactive approach to problem solving. /li /ulpbr/ppstrong What We Offer /strong /pulliStart Date: ASAP. /liliContract: Fixed-Term 6 Months (1 Month of Probation). /liliPart-Time: 16 hours per week. /liliWorking Hours: Monday and Saturday 10:00 to 19:00. /liliSalary: €7,676.31 gross per year. /liliPerformance Bonus: Up to €1000 pro-rate per year /liliWorking Model: Hybrid /liliTraining: Monday to Friday from 9AM to 6PM (1 Week Full-Time). /liliOffice Location: Barcelona (Eixample). /li /ulpbr/ppstrong Why Join Netzon Group? /strong /ppNetzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xsgfvud /ppbr/pp strongStart your career with us—apply now and become part of our growing team! /strong /p

Cross Border Talents is looking for a Junior Customer Support Representative for the Icelandic market in Barcelona. This is a fantastic opportunity for native or fluent Icelandic speakers to launch their careers in a lively international environment. The position offers comprehensive training, competitive salary, and excellent benefits.Candidates should possess strong communication skills and a passion for helping others. You'll interact with customers via phone, email, and chat, addressing inquiries and resolving issues effectively. Join a dynamic team in a modern office in the heart of Barcelona.

pCross Border Talents is hiring Customer Support Advisors to join an international team in Portugal. You will handle inquiries via phone, email and chat, support global brands, and ensure a great customer experience. /ppRelocation support is provided along with a competitive salary and bonuses. Fluency in German, Italian, Dutch or French and good English are required, EU work eligibility is a must. /p #J-18808-Ljbffr

pMercier Consultancy Group is seeking an Italian-speaking customer agent to join a FinTech team on-site in Athens, Greece. You will deliver high-quality support to Italian-speaking clients via phone, email, and live chat, helping with account setup, digital payments, and platform navigation. /ppCollaboration with compliance, fraud prevention, and technical support teams is essential to resolve complex cases, while staying informed about product updates and industry regulations to provide expert /p #J-18808-Ljbffr

pConcentrix in Barcelona is seeking a Fashion Support Consultant to join our on-site team. You’ll handle incoming inquiries via phone, email, and chat, delivering timely resolutions and maintaining product knowledge for fashion clients. /ppThe role offers a full-time 39-hour week, a temporary contract, and a pathway to career growth through paid training and language courses. Salary is 19,623.94 euros gross per year, with up to 1,200 euros gross per year in bonus. /p #J-18808-Ljbffr

Quince in Barcelona, Spain is hiring a German bilingual Customer Experience Specialist. You will handle inquiries across phone, chat, email, and social channels, delivering empathetic, high‑quality support while building trust and loyalty.The role is hybrid and based in Barcelona, with initial onsite training. You will grow through clear specialization paths, leadership opportunities, and ongoing training in a fast-paced premium e-commerce environment.

h3About the job Virtual Travel Customer Service /h3pWe are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. /ph3Key Responsibilities /h3pProvide assistance through email, chat, and phone communication /ppHelp with itinerary changes, updates, and general travel questions /ppProvide destination and travel guideline information /ppFollow up with travelers before departure /ppResolve concerns while maintaining a positive customer experience /ph3Ideal Candidate /h3pFriendly and professional communication style /ppCustomer support experience preferred /ppReliable and organized /ppComfortable using online tools and learning new systems /ppInterest in travel and client satisfaction /p #J-18808-Ljbffr

Experteer Overview As a Business Development Representative at Amenitiz, you own the full sales cycle from outbound to close, targeting independent hoteliers across Europe. You will generate and manage a healthy pipeline, run tailored demos, and handle objections to secure contracts. You collaborate with Sales leadership to refine approaches and share market insights. This role offers measurable impact by expanding adoption of Amenitiz’s hospitality SaaS at scale, within a fast-growing team in Barcelona. Compensaciones / Beneficios • Prospect and generate pipeline through calls, emails, and chat • Qualify prospects by understanding their setup, pain points, and needs • Deliver structured product demos aligned to business problems • Handle objections and close deals, creating urgency and asking for the close • Maintain accurate HubSpot pipeline and reliable forecasts • Collaborate with Sales leadership and peers to share feedback and improve the approach Responsabilidades • 2-4 years of sales experience (SDR, AE, or full-cycle) • Native Italian speaker with strong English • Ability to switch between prospecting and closing within the same week • Ownership mindset for pipeline and results • Structured pipeline management and proactive follow-up • Resilience in a high-volume, target-driven environment • Experience in SaaS, hospitality tech, or startups (advantage) • Familiarity with HubSpot or similar CRM (plus) Requisitos principales • base salary with uncapped commissions • stock options with back-loaded vesting • comprehensive health insurance • on-demand salary access • structured career path • flexible benefits (meals, childcare, transportation, training)

pNuitée in Barcelona is seeking an experienced Customer Service Representative to manage urgent customer issues, travel disruptions, and high-priority cases within a fast-paced, global 24/7 operation. You will act as a key escalation point and own cases until resolution. /ppYou’ll coordinate with hotels, airlines, and partners, keep thorough incident records, monitor SLA timelines, and contribute to team improvements while delivering calm, clear communication across phone, email, and chat channels. /p #J-18808-Ljbffr

p b We’re Hiring: Customer Service Agent - German Speaker /b /pbrUsted podría ser el solicitante perfecto para este trabajo. Lea toda la información asociada y asegúrese de presentar su candidatura.brp At strong Netzon Group /strong , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. /pp If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /pp b About the Role /b /pp As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. /ppb Key Responsibilities /b /pulli Work with customers to answer product information and resolve queries in a skillful and professional way. /lili Put yourself in our customers shoes, analyze their problems and tailor solutions for them. /lili Communicate with customers via phone, email, chat and social media. /lili Become an expert and brand ambassador for New Balance. /lili Maintain a high level of professionalism and customer satisfaction. /lili Collaborate with team members and supervisors to improve service quality. /li /ulp b What We’re Looking For /b /pulli Fluency in both German and English. /lili A passion for helping customers. /lili Ability to deal with sensitive calls with empathy. /lili Strong administrative skills with an eye for details. /lili A strong professional and proactive approach to problem solving. /li /ulp b What We Offer /b /pulli Start Date: ASAP. /lili Contract: Temporary (3 months with 1 month of probation). /lili Part-Time: 25 hours per week. /lili Working Hours: Monday to Friday from 15:00 to 20:00 - Rotative Saturdays (2 per month) /lili Salary: €13,086.78 gross per year. /lili Working Model: Hybrid - 6 days per month in the office. /lili Training: Full-Time Training for 7 days. Office Based, Monday to Friday from 10 AM to 7 PM. /lili Office Location: Barcelona (Eixample). /li /ulp b Why Join Netzon Group? /b /pp Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xsgfvud /pp b Start your career with us—apply now and become part of our growing team! /b /p

h3About the job Portuguese-Speaking Support Specialist /h3pGreece | Remote (within Greece) / Athens (Relocation) | Start Date: March / April / May /ppAre you a native-level Portuguese speaker (C2) with strong English skills (B2–C2) and looking to grow your career with a well-established global digital services company? This is a full-time customer support role serving international users in Portuguese and English. /ph3strongKey Responsibilities /strong /h3pHandle customer enquiries via phone, email, and chat /ppResolve account, service, and general support queries /ppDeliver a professional and empathetic customer experience /ppMeet quality, productivity, and compliance standards /ph3strongRequirements /strong /h3pPortuguese proficiency C2 (spoken written) /ppWillingness to relocate to Athens if required /ph3strongWhats on Offer /strong /h3pSalary: EUR 1045–1100 gross per month- paid x14 (instead of the typical x12 per calendar year) /ppRemote work within Greece /ppRelocation support for Athens-based candidates /ppPaid training and long-term career growth /ph3strongDocuments Accepted /strong /h3pFull-purpose specific-purpose work permit card /p #J-18808-Ljbffr

p b We’re Hiring: Customer Service Agent - Dutch Speaker /b /pbrHabilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo.brp At strong Netzon Group /strong , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our New Balance Campaign. /pp If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. /pp b About the Role /b /pp As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You’ll play a key role in delivering a positive customer experience and representing New Balance. /ppb Key Responsibilities /b /pulli Work with customers to answer product information and resolve queries in a skillful and professional way. /lili Put yourself in our customers shoes, analyze their problems and tailor solutions for them. /lili Communicate with customers via phone, email, chat and social media. /lili Become an expert and brand ambassador for New Balance. /lili Maintain a high level of professionalism and customer satisfaction. /lili Collaborate with team members and supervisors to improve service quality. /li /ulp b What We’re Looking For /b /pulli Fluency in both Dutch and English. /lili A passion for helping customers. /lili Ability to deal with sensitive calls with empathy. /lili Strong administrative skills with an eye for details. /lili A strong professional and proactive approach to problem solving. /li /ulp b What We Offer /b /pulli Start Date: ASAP. /lili Contract: Temporary (3 months with 1 month of probation). /lili Part-Time: 25 hours per week. /lili Working Hours: Monday to Friday from 15:00 to 20:00 - Rotative Saturdays (2 per month) /lili Salary: €13,086.78 gross per year. /lili Working Model: Hybrid - 6 days per month in the office. /lili Training: Full-Time Training for 7 days. Office Based, Monday to Friday from 10 AM to 7 PM. /lili Office Location: Barcelona (Eixample). /li /ulp b Why Join Netzon Group? /b /pp Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. xsgfvud /pp b Start your career with us—apply now and become part of our growing team! /b /p

pQonto is seeking a Customer Care Manager in the Account Management team to support French market clients with end-to-end ticket handling across chat, email, and calls. You’ll analyze account activity and transaction history to provide accurate answers and drive proactive, tailored solutions. /ppYou’ll collaborate with Product and Tech to resolve bugs and requests, while contributing to CRM workflow improvements and internal databases. /p #J-18808-Ljbffr

pQuince in Barcelona, Spain is hiring a German bilingual Customer Experience Specialist. You will handle inquiries across phone, chat, email, and social channels, delivering empathetic, high‑quality support while building trust and loyalty. /ppThe role is hybrid and based in Barcelona, with initial onsite training. You will grow through clear specialization paths, leadership opportunities, and ongoing training in a fast-paced premium e-commerce environment. /p #J-18808-Ljbffr

ph3Job Description /h3pRemote (based in Barcelona, Spain) · Full-time (39h/week) · Mon–Fri 09:00–18:00 · Start: ASAP /ph3About the Role /h3pWork remotely from Barcelona as part of a customer service team supporting Danish‑speaking clients of a global industrial automation and technology company. You will be the first point of contact for technical and commercial enquiries — delivering accurate, professional support in a structured remote environment. /ph3Responsibilities /h3ulliHandle inbound enquiries from Danish‑speaking clients via phone, email, or chat — covering product information, orders, and account queries /liliProvide accurate and timely responses, escalating complex technical cases where required /liliMaintain up‑to‑date records of all customer interactions in the CRM system /liliCollaborate with internal teams to ensure seamless issue resolution /liliConsistently meet quality and productivity KPIs /li /ulh3Requirements /h3ulliC2 level of Danish and B2 level of English — written and spoken /liliStrong written and verbal communication skills /liliSelf‑disciplined and reliable — comfortable working independently in a remote setup /liliPrevious experience in customer service is valued but not mandatory /liliBased in Barcelona or willing to relocate to Barcelona (mandatory) /liliEligible to work in Spain (EU ID or Spanish residence card) /li /ulh3What We Offer /h3ulliFull‑time remote contract — work from home in Barcelona /liliCompetitive salary performance bonus /liliRelocation support: €500 relocation bonus for candidates moving to Barcelona /liliPrivate medical insurance /liliReferral programme — earn up to €2,000 per successful referral /liliOngoing training and clear career progression /li /ul /p #J-18808-Ljbffr

The Technical Account Manager (TAM) is responsible for managing and nurturing relationships with high-value or strategic client accounts, ensuring they derive maximum value from our products or services. The TAM provides expert-level technical guidance, leads complex technical initiatives, and drives strategic initiatives to enhance customer satisfaction and success. This role involves coordinating cross‐functional teams and acting as a point of contact for key accounts. Responsibilities • Build and maintain strong relationships with technical stakeholders at high-value or strategic client organizations, • Develop and execute strategic account plans to align with clients' long‐term business goals and technical requirements, • Along with CE, CSM and TAM colleagues, serve as an Elastic expert and key technical resource to resolve complex issues while providing system knowledge and expertise, • Maximize client and user health, success, and engagement by conducting site audits, analyzing user feedback, and identifying opportunities for improvement, • Develop and deliver training content that drives adoption and retention, including brand-specific training for sales representatives and retailers, • Maintain and update training materials in a timely manner to reflect product platform enhancements, process changes, and evolving market needs, • Help lead pricing, contract renewal negotiations, and SOW development to ensure alignment with company targets and customer value, • Act as a point of escalation for customer issues and work to resolve complex problems, • Provide advanced technical support and solutions for complex issues, ensuring swift resolution and minimal disruption to client operations, • Advocate for clients' needs within the organization, ensuring their feedback drives product improvements and service enhancements, • Conduct regular strategic business reviews with clients to assess their satisfaction, address concerns, and identify opportunities for further value creation, • Collaborate with other client facing team members, engineering and product teams, when necessary to resolve complex technical issues and drive product enhancements, • Participate in establishing and maintaining detailed documentation of client integration and any customizations, • Help prepare and deliver comprehensive reports and presentations on account status, technical performance, and strategic initiatives to both clients and senior management, • Become an Elastic expert and understand our Elastic platform features and functionality in a short period of time, • Help manage client and end-user incoming emails, tickets, chat, & phone support, • Troubleshoot platform issues or bugs that are raised by clients or end-users, • Test issues to replicate client or end-user issues and thoroughly document Requirements • 3+ years' experience in customer success or a similar position, • Strong problem‐solving skills and the ability to handle complex customer issues, • Understanding of SaaS, CRM, ERP and mobile software, • Experience with B2B and ecommerce platforms, • Quality Assurance (QA) experience, • Hands on experience with structured data, databases and SQL, • Experience with MS Office, • Experience with GitHub, Jira and Smartsheet, • Experience with HubSpot (or other helpdesk system) a plus, • Solid writing and presentation skills, • Proven track record of managing complex technical projects and high-value client relationships, • Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders, • Ability to work independently, prioritize tasks, and manage multiple high-priority projects COMPENSATION & BENEFITS Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate's qualifications and may be higher where required by applicable law. We offer a competitive benefits package designed to strengthen our employees' physical and mental health, including unlimited vacation for exempt employees, flexible working locations, 401(k) plan with a company match, medical/dental/vision coverage with inclusive provisions including transgender services and fertility benefits, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs like Toastmasters, and mental wellness tools. #J-18808-Ljbffr

pQonto is hiring a Customer Care Manager for the French market within the Account Management team. You will resolve production tickets across chat, email, and video calls, and help shape how our team operates under the guidance of the Team Lead. /ppYou will investigate account activity and transaction history, propose product-based solutions, and collaborate with Product and Tech to fix bugs and enhance internal systems. Flexibility to work outside regular hours is valued. /p #J-18808-Ljbffr

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Por favor, asegúrese de leer atentamente los siguientes detalles antes de enviar cualquier solicitud. Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for a dedicated and enthusiastic Customer Service Representative to join their team. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Required Languages: • Native level of German, • Full professional level of English Main Responsibilities: • Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support, • Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market, • Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system, • Stay Informed: Keep up-to-date with our company's products to provide accurate and helpful information Core Skills/Experience: • Outstanding verbal and written skills that allow you to connect with customers clearly and effectively, • A warm, empathetic approach with a genuine passion for helping others, • A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively, • A good listener who excels in teamwork and enjoys working collaboratively, • Not afraid to ask questions, and xohynlm bring forward new ideas! What's on offer: • Salary: 22.300€, • Hybrid working model, • Ability to work remotely from Europe (1 month per year), • Personal and professional growth opportunities, • Unlimited access to our online learning platform for continuous development, • Transportation allowance (after 6 months), • Private medical insurance (after 6 months) Our recruitment process : • Step 1: Interview with our Recruiter to get to know you better, • Step 2: Interview with the Hiring Manager of the company, • Step 3: Final Interview in the Office

pJobtailor is seeking a proactive customer support specialist to delight Spanish customers via email, chat, and phone. You will surface customer insights and contribute to product improvements through monthly PDCA cycles. /ppThe role requires 1 year in customer-facing work, empathy, and fluency in Spanish (C2) and English (C1). Weekend availability is requested, and familiarity with Zendesk is a plus. /p #J-18808-Ljbffr

ph3Customer Service Representative (Danish-speaking) – Barcelona (Remote/Hybrid) /h3 pWe are currently hiring a Danish-speaking Customer Service Representative for an international project with Festo, one of the leading companies in industrial automation and technology. /p pbLocation: /b Barcelona (work-from-home possible, but must be based locally) /p pbSchedule: /b Monday to Friday, 09:00 – 18:00 (39h/week) /p pbSalary: /b €22,000 gross/year + up to €4,000 bonus /p pbStart date: /b ASAP /p h3What you'll do: /h3 ulliHandle inbound customer inquiries via phone, email, and chat /liliProvide support and solutions in a professional and timely manner /liliMaintain high customer satisfaction and service quality /liliWork closely with internal teams to resolve issues /li /ul h3What we're looking for: /h3 ulliC2 Danish + good English /liliPrevious experience in customer service or client-facing roles /liliStrong communication and problem-solving skills /liliBased in Barcelona (or able to relocate independently) /li /ul h3Important: /h3 pThis role is not fully remote from abroad — candidates must already be in Barcelona. No relocation package is provided. /p /p #J-18808-Ljbffr

ppWe are looking for a bIcelandic speaking Customer Service Representative /b to join an international team based in bBarcelona /b. This is a great opportunity to grow your career in customer support while living in one of Europe's most dynamic cities. /ph3Responsibilities /h3ulliHandle customer inquiries via phone, email, and chat /liliProvide professional and clear support to customers /liliResolve issues efficiently and effectively /liliEnsure high customer satisfaction /liliCollaborate with internal teams when needed /li /ulh3Requirements /h3ulliIcelandic (C1–C2) /liliGood level of English /liliStrong communication skills /liliCustomer-focused mindset /liliPrevious experience in customer service is a plus /li /ulh3What we offer /h3ulliCompetitive monthly salary /liliLanguage bonus /liliRelocation support included /lili1 month accommodation in a studio apartment in Barcelona /liliInternational and friendly work environment /liliCareer growth opportunities /li /ulpIf you are ready to start your international career in Barcelona, we would love to hear from you. /ppApply now or send your CV directly to: /p /p #J-18808-Ljbffr

ph3Location and Target Start Date /h3 ul libLocation: /b Barcelona, Spain /li libTarget Starting Date: /b July 13, 2026 /li /ul h3Job Description /h3 pAre you a natural problem-solver who loves helping others? We are seeking a native or near-native Danish speaker to join our international customer experience team in the vibrant city of Barcelona. In this role, you will support users of a major global travel and accommodation platform, ensuring seamless booking experiences and delivering exceptional service. /p h3Key Responsibilities /h3 ul liAct as the primary point of contact for Danish-speaking users via phone, email, and live chat. /li liAssist customers with inquiries regarding reservations, booking modifications, cancellations, and special requests. /li liTroubleshoot customer issues with empathy, efficiency, and a solution-oriented mindset. /li liMaintain a high level of product knowledge to provide accurate information and build long-term customer trust. /li /ul h3Requirements /h3 ul liNative or professional fluency in Danish with strong written and verbal English communication skills. /li liPrior experience in customer support, tourism, or hospitality is highly valued but not mandatory. /li liExcellent interpersonal and active listening skills. /li liAbility to multitask in a fast-paced environment and navigate multiple digital tools simultaneously. /li /ul h3What We Offer /h3 ul liCompetitive salary package with performance bonuses. /li liFull relocation support for candidates moving from abroad. /li liComprehensive initial training and ongoing professional development. /li liA dynamic, diverse, and inclusive workspace in beautiful Barcelona. /li /ul /p #J-18808-Ljbffr

ph3Location and Target Start Date /h3 ul libLocation: /b Barcelona, Spain /li libTarget Starting Date: /b July 13, 2026 /li /ul h3Job Description /h3 pAre you a natural problem-solver who loves helping others? We are seeking a native or near-native Danish speaker to join our international customer experience team in the vibrant city of Barcelona. In this role, you will support users of a major global travel and accommodation platform, ensuring seamless booking experiences and delivering exceptional service. /p h3Key Responsibilities /h3 ul liAct as the primary point of contact for Danish-speaking users via phone, email, and live chat. /li liAssist customers with inquiries regarding reservations, booking modifications, cancellations, and special requests. /li liTroubleshoot customer issues with empathy, efficiency, and a solution-oriented mindset. /li liMaintain a high level of product knowledge to provide accurate information and build long-term customer trust. /li /ul h3Requirements /h3 ul liNative or professional fluency in Danish with strong written and verbal English communication skills. /li liPrior experience in customer support, tourism, or hospitality is highly valued but not mandatory. /li liExcellent interpersonal and active listening skills. /li liAbility to multitask in a fast-paced environment and navigate multiple digital tools simultaneously. /li /ul h3What We Offer /h3 ul liCompetitive salary package with performance bonuses. /li liFull relocation support for candidates moving from abroad. /li liComprehensive initial training and ongoing professional development. /li liA dynamic, diverse, and inclusive workspace in beautiful Barcelona. /li /ul /p #J-18808-Ljbffr

ph3Location and Target Start Date /h3 ul libLocation: /b Barcelona, Spain /li libTarget Starting Date: /b July 13, 2026 /li /ul h3Job Description /h3 pAre you a natural problem-solver who loves helping others? We are seeking a native or near-native Danish speaker to join our international customer experience team in the vibrant city of Barcelona. In this role, you will support users of a major global travel and accommodation platform, ensuring seamless booking experiences and delivering exceptional service. /p h3Key Responsibilities /h3 ul liAct as the primary point of contact for Danish-speaking users via phone, email, and live chat. /li liAssist customers with inquiries regarding reservations, booking modifications, cancellations, and special requests. /li liTroubleshoot customer issues with empathy, efficiency, and a solution-oriented mindset. /li liMaintain a high level of product knowledge to provide accurate information and build long-term customer trust. /li /ul h3Requirements /h3 ul liNative or professional fluency in Danish with strong written and verbal English communication skills. /li liPrior experience in customer support, tourism, or hospitality is highly valued but not mandatory. /li liExcellent interpersonal and active listening skills. /li liAbility to multitask in a fast-paced environment and navigate multiple digital tools simultaneously. /li /ul h3What We Offer /h3 ul liCompetitive salary package with performance bonuses. /li liFull relocation support for candidates moving from abroad. /li liComprehensive initial training and ongoing professional development. /li liA dynamic, diverse, and inclusive workspace in beautiful Barcelona. /li /ul /p #J-18808-Ljbffr

pCross Border Talents in Athens, Greece, is seeking a Customer Support Representative fluent in Spanish and English to join our international team. You will handle inquiries via phone, email, and chat, providing friendly, professional service. /ppThis role offers a flight to Athens, hotel accommodation on arrival, airport pickup, home-finding support, and a welcoming multicultural environment with opportunities for growth. /p #J-18808-Ljbffr

Grecia | Atene (On-site) | Inizio: Marzo / Aprile / Maggio Sei un madrelingua italiano (C2) con una buona conoscenza dell inglese (B2–C2) e desideri sviluppare la tua carriera in unazienda internazionale di servizi digitali? Stiamo cercando Customer Support Agents di lingua italiana per unirsi a un team internazionale con sede ad Atene, Grecia . Responsabilità Gestire le richieste dei clienti tramite telefono, email e chat Risolvere problemi relativi ad account, servizi e assistenza generale Offrire un servizio clienti professionale ed empatico Rispettare gli standard di qualità e produttività Requisiti Italiano C2 (scritto e parlato) Inglese B2–C2 Esperienza nel customer service preferibile Disponibilità a trasferirsi ad Atene Offerta Stipendio: €1045–1100 lordi al mese – salario pagato x14 allanno + bonus x14 Lavoro on-site ad Atene Supporto alla relocation Formazione retribuita Opportunità di crescita professionale Documenti Accettati Cittadinanza UE Permesso di lavoro valido Certificato di protezione internazionale Candidati via email: dylan.nyamande@cbtalents.org LinkedIn: www.linkedin.com/in/dylan-a78965140

The Technical Account Manager (TAM) is responsible for managing and nurturing relationships with high-value or strategic client accounts, ensuring they derive maximum value from our products or services. The TAM provides expert-level technical guidance, leads complex technical initiatives, and drives strategic initiatives to enhance customer satisfaction and success. This role involves coordinating cross‑functional teams and acting as a point of contact for key accounts. Responsibilities Build and maintain strong relationships with technical stakeholders at high-value or strategic client organizations Develop and execute strategic account plans to align with clients' long‑term business goals and technical requirements Along with CE, CSM and TAM colleagues, serve as an Elastic expert and key technical resource to resolve complex issues while providing system knowledge and expertise Maximize client and user health, success, and engagement by conducting site audits, analyzing user feedback, and identifying opportunities for improvement Develop and deliver training content that drives adoption and retention, including brand-specific training for sales representatives and retailers Maintain and update training materials in a timely manner to reflect product platform enhancements, process changes, and evolving market needs Help lead pricing, contract renewal negotiations, and SOW development to ensure alignment with company targets and customer value Act as a point of escalation for customer issues and work to resolve complex problems Provide advanced technical support and solutions for complex issues, ensuring swift resolution and minimal disruption to client operations Advocate for clients' needs within the organization, ensuring their feedback drives product improvements and service enhancements Conduct regular strategic business reviews with clients to assess their satisfaction, address concerns, and identify opportunities for further value creation Collaborate with other client facing team members, engineering and product teams, when necessary to resolve complex technical issues and drive product enhancements Participate in establishing and maintaining detailed documentation of client integration and any customizations Help prepare and deliver comprehensive reports and presentations on account status, technical performance, and strategic initiatives to both clients and senior management Become an Elastic expert and understand our Elastic platform features and functionality in a short period of time Help manage client and end-user incoming emails, tickets, chat, & phone support Troubleshoot platform issues or bugs that are raised by clients or end-users Test issues to replicate client or end-user issues and thoroughly document Requirements 3+ years' experience in customer success or a similar position Strong problem‑solving skills and the ability to handle complex customer issues Understanding of Saa S, CRM, ERP and mobile software Experience with B2 B and ecommerce platforms Quality Assurance (QA) experience Hands on experience with structured data, databases and SQL Experience with MS Office Experience with Git Hub, Jira and Smartsheet Experience with Hub Spot (or other helpdesk system) a plus Solid writing and presentation skills Proven track record of managing complex technical projects and high-value client relationships Exceptional communication and interpersonal skills, with the ability to engage and influence senior stakeholders Ability to work independently, prioritize tasks, and manage multiple high-priority projects COMPENSATION & BENEFITS Please note that this range reflects a reasonable estimate of the target compensation for this position. This range may ultimately vary based on a candidate's qualifications and may be higher where required by applicable law. We offer a competitive benefits package designed to strengthen our employees' physical and mental health, including unlimited vacation for exempt employees, flexible working locations, 401(k) plan with a company match, medical/dental/vision coverage with inclusive provisions including transgender services and fertility benefits, parental and caregiver leave, dependent, commuter and FSA benefits, professional development programs like Toastmasters, and mental wellness tools. #J-18808-Ljbffr

We build AI voice agents for small and medium‑sized businesses so they never miss a call and can focus on the work they actually love.Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world's first fully automated CRM.8,000+ customers. > €5 M ARR. ~30% monthly growth. Target until EOY: €30 M.We live ownership. You're responsible for your projects and tasks end-to-end. No politics, few meetings, direct feedback. At fonio you’ll build alongside the smartest and most ambitious people around.Join us now to be part of one of Europe's most exciting growth stories!Your RoleYou own our entire Spanish‑speaking top‑of‑funnel: from first contact to qualified demo handoff to our Account Executives. And if you've got what it takes, you'll have a clear path to becoming a closer yourself within a few months.What To ExpectQualify the leads our marketing generates every dayMulti‑channel outreach: phone, email, Linked In, and testing new channelsBuild sequences: form hypotheses, test, measure, improveActively shape SDR processes in a fast‑growing startupOnboard new customersTop‑performing SDRs have a real shot at moving into an AE role within monthsWho We're Looking ForNative or C2 Spanish; good English1+ years ofsales experience, ideally in outbound or telesales, B2 B Saa S preferredNaturally competitive, driven to maximize output, and motivated by uncapped commissionWilling to temporarily relocate to Austria (around 1‑2 months in Vienna to soak up our culture)What We Offer€45,000–70,000 OTE (base + uncapped commission)Fast‑track path to AEEquity: you help build it, you should own a piece of itEquipment of your choiceRegular team offsitesHiring Process15 min intro call30 min skill interview with our CCO Alex, including a call simulation30 min chat to get to know the go‑to‑market manager20 min culture call with our Founders

This role has been designed as“Onsite”with an expectation that you will primarily work from an HPE pany OverviewHewlett Packard Enterprise (HPE) is a global edge‑to‑cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud.Job Family DefinitionManages virtually (by phone, electronically or social media) a set of assigned or acquired accounts. Builds, maintains and forecasts sales pipeline, creates and develops account plans. Works closely with company outside sales, channel partners and/or end customers to move sales opportunities to closure. May generate and qualify leads to create new sales opportunities. Sets and executes sales strategy for assigned portion of account, territory or industry vertical.Management Level DefinitionApplies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision‑making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.ResponsibilitiesSells complex solutions, products and services for a set of assigned accounts. Provides input in developing sales strategy and quota forecasts for assigned accounts. May partner with field sales or sell independently.Creates account plan and provides recommendation for an assigned complex account.Proactively generates, qualifies and reviews new leads to drive higher sales opportunities and closure; may work with partners/field sales to ensure a smooth sales transaction.Understands client requirements and leverages good knowledge of company’s portfolio of products and services to competitively position company to meet the needs to drive new acquisitions and/or promote retention.Leads targeted sales pipeline building, forecasts and plans data‑driven sales activity.May provide coaching to team members.Education And Experience RequiredBachelor Degree or equivalent in any field (preferably IT/ Sales).5+ years of relevant work experience or equivalent.Industry experience is highly preferred.Knowledge And SkillsDemonstrated sales orientation and understanding of sales process.Demonstrated account management, acquisition, retention and development skills.Demonstrated knowledge of company’s portfolios of products and services.Demonstrated knowledge of IT and/or industry solutions, products and services to solve business challenges.Demonstrated communication and negotiation skills.Able to lead and work within a team.Depending on role, may require hunter approach or strategic “farmer” or relationship selling approach.Demonstrated knowledge in a Customer Relationship Management system or Salesforce system which allows businesses to manage business relationships and the data and information associated with them.Additional SkillsAccountabilityActive LearningActive ListeningAssertivenessBiasBuilding RapportBuyer PersonasCoachingComplex SalesCreativityCritical ThinkingCross‑Functional TeamworkCustomer Experience StrategyCustomer InteractionsDesign ThinkingEmpathyFinancial AcumenFollow‑ThroughGrowth MindsetIdentifying Sales OpportunitiesIndustry KnowledgeIntellectual CuriosityLong Term PlanningManaging AmbiguityWhat We Can Offer YouHealth & Wellbeing– We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.Personal & Professional Development– We invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have.Unconditional Inclusion– We are unconditionally inclusive in the way we work and celebrate individual uniqueness.Equal Employment OpportunityHPE is an Equal Employment Opportunity/Veteran/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.Recruitment Fraud AlertHewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as bank account details, Social Security numbers, or national IDs via social media or chat applications. All legitimate job opportunities will come through official company channels. Candidates are responsible for verifying the credentials of any third party claiming to represent the company. If suspect recruitment fraud, do not share personal information or make any payments and report the incident to local authorities immediately.

ph3Responsibilities /h3 ul liDeliver an excellent customer experience to each and every one of our patients /li liEnsure that every call, email, and meeting leaves our patients happy /li liEngage with our patients and build a connection to keep them excited about their journey to a perfect smile. /li liCustomer Support: Provide excellent customer service through different channels such as video and audio, emails, SMS, WhatsApp, and live chat. /li liMake calls, book and confirm appointments, and follow up with patients. /li liExplain our product and guide customers through the process and timelines. /li liClarify requirements and help our patients complete documentation as needed. /li liProactively recognize and report trends and potential weaknesses. /li liContribute to the improvement of our products and processes. /li liHelp create solutions to enhance the customer journey. /li liWork with your teammates to foster a positive and energetic atmosphere. /li /ul h3Qualifications /h3 ul liUniversity Degree in Dentistry with experience in Orthodontics. /li liExperience in a similar position /li liFluent level of Portuguese, English or Spanish is a plus! /li liSelf-discipline and motivation to learn. /li liCommitment and goal orientation. /li liExperience with dental designing software. /li liExcellent communication and interpersonal skills /li liTeam spirit and a proactive attitude. /li /ul h3Benefits /h3 ul libInternationa /bl team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district. /li libWorking /bhours: 40h/week, 10:00 to 19:00, + 2 Saturdays per month. /li libBenefits with our treatments, aligners, and products. /b /li liOpportunity to grow in an innovative company and Top International Scale Up. /li liCollaborative work environment and positive culture. /li liInternational and diverse /li /ul /p #J-18808-Ljbffr

ph3What will you do? /h3pAs a Customer Advisor, you will be the first point of contact for our customers, communicating with them via email, phone, or chat. You will accurately address a wide range of questions and translate issues into effective solutions. You will provide proactive advice and assist customers across Europe in creating the perfect ambience in their homes, building technical knowledge of our lighting products. /ph3Job requirements /h3ulliCommunicative and skilled at smooth conversations. /liliPrior experience as a customer service representative. /liliProficient with systems (preferably Salesforce) and excel at multitasking. /liliFluent in Dutch and English. /liliFluent in any other additional language from the listed languages below. /liliAble to handle stress well and remain composed under pressure. /liliPatient, a good listener, and possess commercial insight. /liliLiving in Barcelona and able to work in the office at least 60% of contract hours. /liliHave a Spanish Social Security Number and/or a NIE. /li /ulh3We offer you /h3ulliA base salary of EUR 20,500 per year gross, based on full-time (40h per week) employment. /liliA language bonus per foreign language used. /lili26 working days for vacation. /lili60% working in our office in the center of Barcelona, 40% at home. /liliPossibility to work fully remote after 6 months. /liliA fully equipped home office after 6 months. /liliA transportation or restaurant allowance after 6 months. /liliA private health insurance fully covered after 6 months. /liliMonthly afterworks. /liliEmployee discount on ambient lighting. /li /ulh3Languages /h3ulliGerman /liliFrench /liliSpanish /liliCroatian /liliFinnish /liliDanish /liliPortuguese /liliSwedish /li /ulpWe are a fast-growing international organization with 39 webshops in 36 European countries. Our head office is based in the Netherlands with offices in Barcelona and Kraków. /p /p #J-18808-Ljbffr

ph3Our mission and customers /h3 pWe are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). /p h3Our journey /h3 pFounded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. /p h3Our beliefs /h3 pWe hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn’t a program; it’s who we are. We’ve built a discrimination-free hiring process because the best teams are built on merit. /p h3AI at Qonto /h3 pAI is deeply embedded in how we work. Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. /p h3Customer Care Manager – Germany /h3 pYou will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won’t be handling account usage questions — your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation. /p h3What You’ll Do /h3 ul liOwn lifecycle reviews: conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto’s internal tools. /li liHandle customer support: reach out to customers via email, chat, and phone to collect updated documentation or resolve data gaps — direct client communication is a regular part of the role. /li liIdentify process gaps: spot recurring blockers, inconsistencies in documentation flows, or tool limitations and flag them to the team — your observations feed directly into how the team improves its processes and knowledge base. /li liMaintain knowledge resources: contribute to and update internal documentation via Notion AI, ensuring the team’s knowledge base reflects current procedures and regulatory requirements. /li liOperate with precision on compliance cases: work on cases with legal and regulatory implications — an overlooked data point or an unclear client communication can directly affect a customer’s account status. /li /ul h3What We’re Looking For /h3 ul li1-2 years in a customer-facing role: you’ve worked in customer support, onboarding, or success — ideally in a structured environment with KPIs. You don’t need to come from KYC/KYB specifically, but you need to be comfortable with process-driven work and accountability. /li liNative-level German: you will communicate directly with German business owners and entrepreneurs. The bar is high — your written German needs to be precise, professional, and clear, because errors in compliance communications have consequences. /li liAttention to detail in complex cases: you read carefully before acting. You notice when something doesn’t add up and you ask rather than assume. This matters most when cases have regulatory implications. /li liComposure under pressure: lifecycle reviews can stack up. You stay methodical and solution-focused when the queue is long and cases are ambiguous. /li liImprovement mindset: you don’t just process tickets — you notice patterns, flag blockers, and contribute to making the team’s tools and processes sharper. /li /ul h3What We Can Offer You /h3 ul liSubstance from day one: you will work on KYB/KYC lifecycle cases — compliance reviews, remediation campaigns, risk-class-based re-validations — with real regulatory weight. The learning curve is steep and intentional. /li liA team being built deliberately: the team is structured around distinct ownership areas with a defined mission per person, not a generic shared task list. /li liTools that match the work: you will use Aircall for client calls and Notion AI for knowledge management. /li /ul h3Your future manager /h3 pYour manager will be Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany, based in Barcelona. /p pHis path? Originally from Germany, Rafael started his career in hospitality before transitioning into customer support. He has been with Qonto for almost four years, growing with the company into his current role as KYB/KYC Operations Lead – Lifecycle Germany. What does he bring to the team? Rafael built the KYB/KYC Lifecycle team around defined ownership areas and structured processes — each team member owns a specific mission rather than a shared queue. He runs interviews conversationally, prioritises character and thinking alongside technical fit, and is deliberate about who joins the team. /p pAt Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we’ve been searching for all along. /p pBy applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details. /p pOn average, our hiring process lasts 20 working days. More information on our candidate journey here. /p pYour security matters to us. Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates. If you receive a suspicious message claiming to be from Qonto, please report it right away ( ). /p /p #J-18808-Ljbffr

Our mission and customersWe are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).Our journeyFounded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.Our beliefsWe hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn’t a program; it’s who we are. We’ve built a discrimination-free hiring process because the best teams are built on merit.AI at QontoAI is deeply embedded in how we work. Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.Customer Care Manager – GermanyYou will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won’t be handling account usage questions — your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation.What You’ll DoOwn lifecycle reviews: conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto’s internal tools.Handle customer support: reach out to customers via email, chat, and phone to collect updated documentation or resolve data gaps — direct client communication is a regular part of the role.Identify process gaps: spot recurring blockers, inconsistencies in documentation flows, or tool limitations and flag them to the team — your observations feed directly into how the team improves its processes and knowledge base.Maintain knowledge resources: contribute to and update internal documentation via Notion AI, ensuring the team’s knowledge base reflects current procedures and regulatory requirements.Operate with precision on compliance cases: work on cases with legal and regulatory implications — an overlooked data point or an unclear client communication can directly affect a customer’s account status.What We’re Looking For1-2 years in a customer-facing role: you’ve worked in customer support, onboarding, or success — ideally in a structured environment with KPIs. You don’t need to come from KYC/KYB specifically, but you need to be comfortable with process-driven work and accountability.Native-level German: you will communicate directly with German business owners and entrepreneurs. The bar is high — your written German needs to be precise, professional, and clear, because errors in compliance communications have consequences.Attention to detail in complex cases: you read carefully before acting. You notice when something doesn’t add up and you ask rather than assume. This matters most when cases have regulatory posure under pressure: lifecycle reviews can stack up. You stay methodical and solution-focused when the queue is long and cases are ambiguous.Improvement mindset: you don’t just process tickets — you notice patterns, flag blockers, and contribute to making the team’s tools and processes sharper.What We Can Offer YouSubstance from day one: you will work on KYB/KYC lifecycle cases — compliance reviews, remediation campaigns, risk-class-based re-validations — with real regulatory weight. The learning curve is steep and intentional.A team being built deliberately: the team is structured around distinct ownership areas with a defined mission per person, not a generic shared task list.Tools that match the work: you will use Aircall for client calls and Notion AI for knowledge management.Your future managerYour manager will be Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany, based in Barcelona.His path? Originally from Germany, Rafael started his career in hospitality before transitioning into customer support. He has been with Qonto for almost four years, growing with the company into his current role as KYB/KYC Operations Lead – Lifecycle Germany. What does he bring to the team? Rafael built the KYB/KYC Lifecycle team around defined ownership areas and structured processes — each team member owns a specific mission rather than a shared queue. He runs interviews conversationally, prioritises character and thinking alongside technical fit, and is deliberate about who joins the team.At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we’ve been searching for all along.By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.On average, our hiring process lasts 20 working days. More information on our candidate journey here.Your security matters to us. Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates. If you receive a suspicious message claiming to be from Qonto, please report it right away (support@).

pMercier Consultancy Group seeks a motivated Spanish-speaking Customer Agent to join a global messaging platform in Athens, Greece. You will provide expert support to Spanish-speaking users via chat, email, and ticketing systems, shaping a superior customer experience in a fast-moving social media environment. /ppThis on-site role offers fully paid training, comprehensive health insurance, relocation assistance, monthly performance bonuses, and extra salaries (13th and 14th). /p #J-18808-Ljbffr

ppWe are seeking a remote Trip Support specialist to help clients with their bookings and trip details. Youll provide assistance with reservations answer questions and support travelers from your home office. /p h3Responsibilities /h3 ul liAssist customers with booking flights hotels and transportation. /li liProvide clear and friendly support through phone email or chat. /li liAnswer basic travel questions and guide customers to the right options. /li liUpdate reservations and confirm details for accuracy. /li liSupport the team with day-to-day travel service tasks. /li /ul h3Qualifications /h3 ul liStrong communication and customer service skills. /li liComfortable using computers and online booking systems. /li liAbility to stay organized and pay attention to detail. /li libFriendly helpful and patient with customers. /b /li liPrevious experience in customer service or hospitality is a plus but not required. /li /ul pJob Type : Remote Full-time or Part-time /p h3Benefits /h3 ul liFlexible schedule opportunities /li liWork from home /li liTraining and growth potential /li liSupportive team environment /li /ul h3Key Skills /h3 ul liRuby /li liMac Os /li liComputer Networking /li liWindows /li liTCP /li liCustomer Support /li liLinux /li liShell Scripting /li liVPN /li liDns /li liTechnical Support /li liTroubleshooting /li /ul pEmployment Type : Full Time /p pExperience : years /p pVacancy : 1 /p /p #J-18808-Ljbffr

ppWe’re looking for a Customer Care Specialist who is passionate about delivering exceptional customer experiences. You’ll be the face of our support team, helping users get unstuck quickly, advocating for their needs internally, and continuously improving our processes and knowledge. /p pThis is a hands‑on role focused on high‑quality troubleshooting, clear written communication, and proactive collaboration with Product, Engineering, and Operations. /p h3Key Responsibilities /h3 ul liOwn customer conversations across email and live chat, from first response to resolution, with a focus on clarity, empathy, and speed. /li liTroubleshoot functional, account, and configuration issues; reproduce bugs; and collaborate with various stakeholders for escalations and fixes. /li liMonitor and meet team SLAs and quality standards (first response time, time to resolution, CSAT, Quality Assurance). /li liMaintain and improve macros, and internal runbooks to drive self‑serve resolution and consistency. /li liIdentify recurring issues and surface insights that inform product improvements and UX fixes. /li liPartner with Care Operations and BPO teams to align on process and quality, ensuring consistent customer experiences. /li liContribute to incident communications during outages or degradations, coordinating updates and resolutions. /li liChampion the voice of the customer (VoC) in cross‑functional forums and participate in continuous improvement initiatives. /li /ul h3What we’re looking for /h3 ul li2+ years in customer support for a SaaS, fintech, or similar product‑led company. /li liOutstanding written communication in English and French; additional languages (especially German) are a plus. /li liCollaborative mindset and strong team spirit. /li liStrong troubleshooting mindset: ability to break down problems, test hypotheses, and clearly document steps and findings. /li liEmpathy and patience under pressure; you keep users informed and confident even when issues are complex. /li liFamiliarity with modern support and collaboration tools (e.g., Zendesk/Intercom, Jira, Salesforce, Notion, Slack). /li liProcess‑oriented, with experience improving documentation and quality standards. /li liStrong sense of ownership: you make sure to handle ticket resolution and satisfaction. /li /ul h3Nice to have /h3 ul liExperience in spend management, payments, cards, invoicing/AP, or expense workflows. /li liKnowledge of KYC/AML, chargebacks, or payment rails. /li liExperience in B2B. /li /ul h3Benefits /h3 ul liFlexible on‑site and remote policy (up to 4 days per month + 3 non‑consecutive weeks per year) /li liAlan health insurance (fully covered by Spendesk) /li liMeal vouchers through Edenred (€6 per working day) /li li100% reimbursement on public transportation subscription /li liAccess to Moka.care for emotional and mental health wellbeing /li li28 days of holidays /li liLatest Apple equipment /li liGreat office snacks to fuel your day /li liA positive team to work with daily! /li /ul h3Diversity Inclusion /h3 pAt Spendesk, we're committed to fostering an environment where all differences are encouraged, supported and celebrated. We're building our culture for everyone, with everyone. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome and we truly embrace and encourage people from all backgrounds to apply. /p /p #J-18808-Ljbffr

ph3About the position /h3 pWe believe in the power of hiring. Because the potential for people to do something outstanding has everything to do with being in the right role, on the right team, at the right time. That’s where Greenhouse comes in – from recruiting to on-boarding, we make software to help every company be great at hiring. /p pGreenhouse is looking for a bSenior Account Manager, Enterprise /b to join our team in the Barcelona office! /p pAs customer-facing product experts, our Customer Support Specialists lead our efforts to showcase Greenhouse as not just a set of useful recruiting features, but as a platform for organizational change. You’ll be a part of a team that has a high bar for customer happiness and strives to help our customers transform the way they hire. /p pOften cited by our users as the "best thing about Greenhouse," Senior Account Executives work with our Customer Success, Product, and Engineering teams to provide a level of support that best helps our stakeholders. This unique opportunity puts you in the best position to have insight into the product roadmap, manage expectations for future releases, and elevate our customers’ experience with Greenhouse. /p pbWho will love this job: /b /p ul liAn badvocate /b - you thrive on engaging with our customers, working hard to help them succeed /li liA bproblem solver /b - you creatively find solutions and discover workarounds using the resources available /li liA bwordsmith /b - you communicate clearly, concisely, and with a friendly tone /li liA bhelper /b - you are friendly and patient, crafting a positive experience for our customers with each interaction /li liAn befficient worker /b - you juggle priorities without breaking a sweat, maintaining an excellent level of organization /li liA bgreat teammate /b - you contribute ideas to elevate your greater team and help them succeed /li /ul pbWhat you’ll do: /b /p ul liServe as first point of contact for all support communications – primarily via email and online chat – to answer questions, provide assistance, troubleshoot issues, and route product feedback appropriately /li liDiagnose and resolve customer issues with products in the Greenhouse Suite, escalating as needed to ensure timely follow-up and satisfactory resolution /li liExpand your knowledge of our products and technical skills via both training and practical experience /li liProvide recommendations for continuous product and process improvement /li /ul pbYou should have: /b /p ul liCustomer-facing work experience /li liExcellent problem solving and analytical skills /liliProven perseverance when resolving customer requests /li liA passion for learning and sharing knowledge with others /li liExcellent written and verbal communication skills /li liPrior experience resolving technical issues using chat and email, a plus /li liYour own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter! /li /ul pbWho we are: /b /p pAt Greenhouse, we celebrate having a diverse group of hardworking employees – and it hasn’t gone unnoticed. In 2019, we were ranked #4 in Fortune’s Best Workplaces in New York and #5 in their Best Company Culture. We’ve also been recognized as a Best Company for Diversity by Comparably, and have been named to Inc. Magazine’s Best Workplaces list. We pride ourselves on fostering a collaborative culture throughout every step of a Greenhouse employee's journey. From day one of our interview process to executive "Ask Me Anything" sessions, we consistently cultivate an inclusive environment. /p pWe offer a full slate of benefits from competitive salaries, stock options, medical, dental and vision coverage, flexible vacation, commuter benefits, a 401(k) plan and a paid parental leave program. /p pOur success in making companies great at hiring depends on our ability to create a diverse, equitable and inclusive environment. To that end, we’re committed to attracting, developing, retaining and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that every Greenie is able to bring a diversity of talents to our work, we’re increasingly capable of living out our mission and providing real insight from our products to support our customers. We encourage people from underrepresented backgrounds and all walks of life to apply. Come grow with us at Greenhouse, where we’re building a team to face the world’s increasingly complex and diverse hiring needs. /p pApplicants must be currently authorized to work in the United States on a full-time basis. /p pIf you are based in California, we encourage you to read this important information for California residents linked here. /p /p #J-18808-Ljbffr

ppAre you fluent in bSpanish /b (C1/C2) and confident in bEnglish (B2 or higher) /b? /p pWould you like to advance your bsales career /b while living in one of Europe's most beautiful and sunny countries? /p pWe are looking for a bBilingual Customer Support Representative /b to join our bSales Project /b, working fully remotely from anywhere in bGreece /b. /p pThis is more than just a job it’s an opportunity to combine a rewarding professional experience with the Greek lifestyle: beautiful beaches, rich history, great food, and vibrant city life. /p h3What We Offer /h3 ul liCompetitive salary and performance-based bonuses /li liUp to EUR 300 support for candidates relocating from abroad /li liThree weeks of paid hotel accommodation upon arrival /li liA multicultural, friendly work environment with career growth opportunities /li liModern offices in a premium location (on‑site collaboration possible) /li /ul h3Your Responsibilities /h3 ul liSupport and engage with customers in Spanish via phone, email, and chat /li liPromote and sell products or services by identifying customer needs and offering suitable solutions /li liProvide excellent service and resolve inquiries efficiently /li liCollaborate with internal teams to ensure customer satisfaction and meet project targets /li liMaintain professionalism, empathy, and positivity in every interaction /li /ul h3Requirements /h3 ul liSpanish proficiency at C1/C2 level (spoken and written) /li liEnglish proficiency at B2 level or higher /li liPrevious sales experience (required) preferably in phone‑based, B2C, or B2B environments /li liStrong communication, negotiation, and problem‑solving skills /li liGoal‑oriented, proactive, and motivated to achieve results /li liMust be based in Greece or willing to relocate /li /ul pIf this sounds like your next opportunity, click bApply /b, or contact us directly at or via WhatsApp at . /p /p #J-18808-Ljbffr

ph3German Technical Support Specialist in Barcelona /h3pJob Openings German Technical Support Specialist in Barcelona /ph3About the job German Technical Support Specialist in Barcelona /h3pStep into the Role of a Technical Customer Support Specialist! /ppJoin a team that values creativity, problem-solving, and collaboration in a fast-paced, dynamic environment. This is the career move you’ve been looking for! /ppbAbout Us: /b /ppWe’re committed to providing outstanding technical support to our clients and their customers. With innovation and quality at our core, our talented team ensures seamless service and support at every step. /ppbRole Overview: /b /ppAs a bTechnical Customer Support Specialist /b, you’ll be the primary point of contact for clients, resolving technical issues, and ensuring a smooth customer experience. Your expertise in troubleshooting and personalized support will reinforce our reputation for exceptional service. /ppbKey Responsibilities: /b /pullibCustomer Engagement: /b Assist clients via phone, email, and chat, addressing technical inquiries with efficiency and expertise /lilibTechnical Solutions: /b Diagnose and resolve technical issues, offering tailored solutions to meet customer needs /lilibTeam Collaboration: /b Work closely with colleagues to ensure fast issue resolution and continuous improvement in the customer experience /lilibData Accuracy: /b Maintain up-to-date customer records and service logs for smooth service delivery /lilibExceptional Service: /b Consistently provide high-quality interactions that build trust and customer loyalty /li /ulpbRequirements: /b /pulliProficiency in German (C2 level) /liliProficiency in English (B2 level) /liliEU citizenship or a Spanish residency card /liliAt least one year of experience in Technical Customer Support or a related role. /liliStrong analytical, leadership, and communication abilities /liliDesire to learn and advance in the field /lilibCompetitive Salary /b: Your expertise and dedication are rewarded /lilibMeal Allowance /b: Daily support during your work hours /lilibCollaborative Team /b: Be part of a communicative and supportive work environment /lilibRelocation Assistance /b: Smooth transition support for your move /lilibOnsite Work: /b Engage and grow in a collaborative office environment /li /ulpbReady to Elevate Your Career? /b Apply now to take your technical support career to new heights while delivering exceptional customer experiences! /p /p #J-18808-Ljbffr

ppDreaming of life abroad? Pack your bags and head to Barcelona – a city full of sunshine, culture, and energy! Explore world‑famous landmarks like the Sagrada Familia, stroll through colorful streets, and experience the Mediterranean lifestyle – all while growing your career with one of the biggest names in communication! Ready to start a new adventure? This could be your next big step! /p h3Your role /h3 pAs a Customer Service Advisor, you’ll deliver excellent support to customers via phone, chat, and email. You’ll help with installations, troubleshoot issues, and keep customers happy and connected! /p h3Your profile /h3 ul liFluent in Danish (C2) /li liProficient in English /li liCall centre experience /li liCommunicative empathetic /li liPositive, flexible a true team player /li liStrong listener with a service‑oriented mindset /li liAble to handle challenges calmly professionally /li /ul h3Daily tasks /h3 ul liBlock lost/stolen cards secure customer data /li liVerify identities and answer inquiries /li liHandle claims manage card activations or blocks /li liEnsure every customer feels supported and protected /li /ul h3Benefits /h3 ul liPaid training /li liFree weekly Spanish lessons /li liA fun, people‑focused work atmosphere /li liMarket‑based salary + bonus potential /li liMeal transport cards + private insurance /li liFree fruit coffee daily /li li4 company outings per year /li liGrowth opportunities within the company /li /ul h3Location /h3 pBarcelona, Spain /p /p #J-18808-Ljbffr

pNordicrecruiters seeks a Danish-speaking Customer Support Specialist to join its international team in Barcelona. You will assist customers via chat, email and phone, delivering friendly, effective solutions and collecting feedback to improve service. /ppRelocation support is provided to help you move to Barcelona. The role offers a competitive salary, ongoing training, and a chance to grow within a multicultural, fast-paced environment. /p #J-18808-Ljbffr