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About Us: La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes. INFINNI is building the infrastructure that powers the creator economy. We're a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. We're here to change that. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We're a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. Job Description We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. The ideal candidate will have strong communication, a customer-centric approach, and a keen eye for detail. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. We are looking for applicants who are currently based in the Canary Islands You'll be responsible for: Customer Service: • Respond promptly and professionally to customer questions through chat (Intercom)., • Provide accurate and efficient resolutions to both non-technical and technical questions regarding the Infinni platform., • Maintain a high level of customer satisfaction by addressing issues thoroughly and courteously., • Escalate complex issues to the appropriate teams while ensuring customers are kept informed throughout the resolution process. Collaboration: • Work closely with other members of the support team to share knowledge and best practices., • Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience., • Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Process Improvement: • Identify recurring customer issues and suggest improvements to enhance the support process., • Contribute to the development and updating of support documentation and resources., • Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Ideally you'll have: Education and Experience: • Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred., • at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment., • Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Skills and Competencies: • Excellent written and verbal communication skills., • Strong problem-solving abilities and attention to detail., • Ability to manage multiple inquiries simultaneously in a fast-paced environment., • High level of empathy and customer-centric mindset. Languages: • Fluency in English. German, French OR Spanish is also a plus. What's in it for you: • We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands., • Competitive Salary: A highly attractive compensation package., • Professional Growth: Opportunities for career advancement and personal development in a fast-growing company., • Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. xcskxlj Join us in delivering exceptional support to our Infinni platform users!

OverviewAt Docplanner Group, we’re on a mission to help people live longer, healthier lives. As the world’s largest healthcare platform, we connect millions of patients with doctors across 13 countries. Our marketplaces, Saa S and AI tools simplify daily tasks and help doctors, clinics and hospitals work more efficiently so they can focus on caring for their patients. Learn more about our products here: pro.Doctoralia.EsWhy join us?Real impact – We help doctors help patients. Your work truly makes a difference.At scale, yet agile – 3,000+ employees, but still fast, flexible, and hands-on.Shape the future, sustain growth – Make a difference now and build for long-term success.Job DescriptionThe Risk & Compliance team ensures Docplanner meets regulatory requirements while supporting safe, scalable, and innovative healthcare solutions. As our products increasingly transition into medical device territory, regulatory compliance is a core enabler of our growth, trust and ability to operate globally.We are hiring aSenior Healthcare Regulatory Specialist (Sa MD)to join our global team. In this role, you will act as the Person Responsible for Regulatory Compliance (PRRC) under EU Medical Device Regulation (MDR), partnering closely with Product, Engineering, Machine Learning and Data, Customer Care and Legal teams to ensure our Software as a Medical Device (Sa MD) products meet regulatory requirements across Europe. You will play a key role in enabling Docplanner to operate safely, compliantly and at scale in an increasingly regulated digital healthcare environment.This is a new and highly impactful opportunity, where you will help build and strengthen our regulatory framework, directly supporting one of Docplanner’s core strategic priorities: EU MDR compliance and global expansion. You’ll gain exposure to innovative healthtech and AI-driven products, and work with cross-functional teams across multiple markets.How will you make an impact?EU MDR Compliance: Achieve mandatory Medical Device Regulation certification to maintain European market access.Support Global Certification Processes: Lead MDR certification and other accreditation (ISO, C5) processes across target jurisdictions to enable market expansion and continuance.Establish Compliant Governance Framework: Build robust governance systems that stakeholders and customers can trust, ensuring business integrity and regulatory adherence.Risk Mitigation & Business Protection: Prevent regulatory fines and reputational harm that could impact our ability to serve patients and healthcare providers.Process Optimization: Continuously assess and improve compliance processes to align with the dynamic needs of the increasingly regulated digital healthcare industry.QualificationsWhat will help you thrive?Strong knowledge of EU Medical Device Regulation (MDR), particularly in a Software as a Medical Device (Sa MD) context.Practical experience in medical device regulatory affairs and solid understanding of Quality Management Systems (QMS) and regulatory governance frameworks.Relevant academic background (law, medicine, pharmacy, engineering, or scientific field) or the equivalent hands-on experience in medical device regulatory/QMS experience.Experience with EUDAMED, CAPA systems, and post-market surveillance tools.Ability to manage cross-functional regulatory projects independently and work with multiple stakeholders.Strong communication skills with both internal teams and external regulatory authorities.Fluent in English; Spanish or other EU languages are a plus.Nice To HaveKnowledge of the EU AI Act.Familiarity with Agile / software development environments.The position is based in Spain and we are remote-friendly.Additional InformationWhat to Expect from Our Hiring ProcessIntro Chat– A first call with our Talent Partner to explore mutual fit around relevant skills, value alignment, and motivation.Business Case– A take-home exercise to understand how you approach real-life problems and regulatory scenarios, followed by a collaborative discussion with the hiring manager and team.Technical Interview– A deeper conversation about your background and experience with EU MDR and compliance, with the potential manager and team.Operational Interview– Discussion focused on operational fit, QMS integration and cross-functional collaboration.Final Interview– A final chat focused on cultural fit, values and strategic alignment.References & OfferWhy You’ll Love It HereGlobal Benefits– No matter where you are, you’ll have access to:Healthcare insurance – so you can focus on what matters.Wellness that works for you – from gym memberships to mental health support.Time off that counts – vacation, birthday, or a day to recharge.ESOP (Employee Share Option Plan) after 6 months with us.Local Perks– Depending on location, local benefits like meal vouchers, transport allowances, or extended parental leave.Career Growth– Opportunities to learn and develop through team or cross-functional projects.A Truly Global Team– Work with talented people from around the world in a diverse and inclusive environment.Flexibility That Works for You– Remote work and flexible hours; office hubs available in Barcelona, Warsaw, Curitiba, Rio de Janeiro, Mexico City, Bogotá, Munich, Rome or Bologna.Please note:We currently cannot sponsor visas for this position. You must have the legal right to work in your country of residence or the location of the role.What We Believe InAt Docplanner, our values guide everything we do:Focus on results –we’re here to make an impact.Think like an owner –take responsibility and drive outcomes.✂️ Keep it simple, keep it lean –smart solutions over complexity.Be respectful and radically honest –openness builds trust.Learn and be curious –growth is part of the job.Don’t just take our word for it—check out our Glassdoor to hear what our people say!We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all walks of life, and are dedicated to fostering an inclusive workplace where everyone feels valued and empowered to contribute.

We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. Customer Service: Respond promptly and professionally to customer questions through chat (Intercom). Work closely with other members of the support team to share knowledge and best practices. Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Identify recurring customer issues and suggest improvements to enhance the support process. Contribute to the development and updating of support documentation and resources. Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Fluency in English. German, French OR Spanish is also a plus. We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte. ¿Qué harás aquí? • Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente., • Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas., • Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida., • Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos., • Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto. ¿Qué te pedimos? • Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario., • Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades., • Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía., • Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia., • Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar. Puntos extra si... • Has trabajado en soporte o atención al cliente en una empresa de software o SaaS., • Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario)., • Te manejas con herramientas como Intercom, Zendesk, Jira o similares.

OverviewJoin to apply for theAI Systems & Workflow Specialistrole atTHE/STUDIO.At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U. S., Europe, South America, Africa, and Asia/Pacific. We have gone to afully remoteworking platform so that we can attract the world’s best talent.All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!About UsAt THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U. S., Europe, South America, Africa, and Asia/Pacific. We have gone to afully remoteworking platform so that we can attract the world’s best talent.All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!The RoleWe’re looking for anAI Systems & Workflow Specialistto help scale and optimize our internal systems using cutting-edge tools and intelligent workflows. In this role, you\ 'll be the driving force behind process automation across teams: leveraging AI, no-code/low-code platforms, and data tools to streamline how we operate.You’ll bedesigning, implementing, and maintaining automationsthat eliminate manual work, improve customer experience, and increase team efficiency. Your day-to-day will involve building scalable systems that free up human time and help us move faster as a fully remote, tech-enabled company.This role is perfect for someone who is systems-oriented, thrives on automation, and gets excited by solving messy operational problems with elegant AI-powered solutions.Key ResponsibilitiesAI-Driven Process Automation: Design and implement automations using tools like Zapier, Make, Hub Spot workflows, GPT-powered scripts, and more.Identify high-friction workflows and redesign them using AI, APIs, and automation platforms.Proactively seek out opportunities to reduce manual effort across teams (Ops, Sales, CS, Design, etc.).Cross-Functional Execution & EnablementWork with stakeholders to scope automation needs and translate them into scalable, repeatable systems.Collaborate with leadership to build out dashboards and OKR-tracking systems that automate updates and surface insights.Partner with sales and marketing to build automated lead generation engines and customer workflows.Data & Workflow ManagementMaintain clean and connected data systems across tools (e.G. Hub Spot, Airtable, Notion, Click Up, Google Sheets).Ensure automations are reliable, documented, and monitored for errors.Own internal tooling stack and recommend new tools as the company scales.Continuous Improvement & AI ExperimentationRun small AI pilots (e.G., customer support GPT bots, AI QA checkers for design files, automated Slack reports) to validate value.Measure impact of every automation on time saved, quality increased, or revenue generated.Stay on top of emerging AI/ops tools and evaluate for internal use.What We’re Looking For3+ years experience in operations, growth, or systems-focused rolesProven ability to automate workflows using tools like Zapier, Make, Airtable, Hub Spot, Open AI, or similarStrong understanding of data flows, system integrations, and automation architectureFamiliarity with APIs and ability to write lightweight scripts (e.G., Python, Java Script) is a plusHighly proactive, curious, and excited by AI and the future of workExperience working in a startup or fast-paced remote team environmentExcellent problem-solving and communication skillsBonus: Experience in customer journeys, e-commerce, or creative production pipelinesTHE/STUDIO’s Company ValuesIntellectually curious- possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite rightSelf-motivatedwith a meaningful reason to deliver excellenceGood communication skillsthat enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote teamRadical candor- Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicableOperates with alevel of urgency- values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environmentNatural customer centricity- has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand themResults-driven- focuses on achieving and exceeding measurable objectivesHiring ProcessSubmit an application. IMPORTANT: Please submit your resume/CV in EnglishInitial Chat with Global RecruiterHiring Manager InterviewAssessment/Case Study - if applicableFinal InterviewNote that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email.At THE/STUDIO, we know that our Company\ 's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.We removed extraneous postings and kept the core role-related content. This description is now focused on responsibilities and qualifications for the AI Systems & Workflow Specialist role.

Company DescriptionMillionLogics, a trusted Oracle Partner, specializes in delivering innovative and future-ready IT solutions. Headquartered in London, UK, with a development hub in Hyderabad, India, MillionLogics combines strategic expertise with exceptional technical talent to empower businesses worldwide. The company's core services include Data & AI, Cloud Solutions, IT Consulting, and Database Services, with deep expertise in Oracle Cloud technologies. With a team of over 45+ technology experts, MillionLogics is committed to providing tailored, results-driven solutions that enable organizations to thrive in the digital age. Dedicated to innovation and client success, MillionLogics helps businesses achieve seamless digital transformations.Role Overview:As an AI Quality Analyst, you will evaluate a new personalization feature for Gemini. You will assess how well the model uses information from your past Gemini conversations, Gmail, Google Search, and YouTube activity to make responses more relevant and helpful. This role requires a unique blend of creativity and analytical rigor. You will actively design prompts from the perspective of your own personal experiences. You will then use your analytical skills to assess the quality of the model's personalized responses, evaluating dimensions like Grounding, Integration, and Helpfulness.Offer Details :Contract Duration : 12 monthsPay : US$ 1200 (take-home) per monthExperience : 1+ yearsPositions : 50Work Mode : Fully RemoteKey QualificationsSpanish Proficiency: Ability to read and write in Italian with a high degree of comp, as Spanish is the focus language for this project.Personal Account Usage: Willingness to use your primary personal Google account (not a testing account) and enable personal data sources for a genuine assessment.Schedule Flexibility: Full-time availability in your local time zone is required. We are staffing a global, 24-hour operations team.Exceptional Analytical Thinking: Demonstrate ability to evaluate nuanced and ambiguous AI responses, specifically assessing personalization quality.Creative Prompt Engineering: Experience in designing creative, multi-turn starting prompts based on personal context to thoroughly test the model's capabilities.Strong Evaluation Acumen: Understanding of personalization concepts, including the ability to identify incorrect personalization, poor inferences, and forced connections.Meticulous Attention to Detail: The ability to review Side-by-Side (SxS) model responses and spot subtle differences in naturalness and over narrating.Excellent Written Communication: Superior ability to write clear, concise, and structured rationales for model rankings, explicitly referencing specific turn numbers.Feedback: Ability to provide constructive feedback and detailed annotations.Communication: Excellent communication and collaboration skills.Independence: Self-motivated and able to work independently in a remote setting.Technical Setup: Desktop/Laptop set up with a good internet connection.Description:In this role, you will be part of a dynamic team focused on evaluating the quality of personalized AI interactions. Your day-to-day work will involve:Designing and executing multi-turn conversational prompts (typically 1-5 turns) that require the AI to utilize your personal information and experiences.Evaluating model responses based on your intent from the starting prompt, checking if the personalization was appropriately applied.Analyzing responses for Grounding issues, ensuring claims about you are supported by evidence and not flawed inferences or hallucinations.Assessing Integration quality to ensure personal data is woven naturally into the response without robotic\ "over narrating".Rigorously evaluating and stack-ranking two model responses side-by-side (SxS) to determine which is overall more helpful, easy to use, and enjoyable.Writing clear, defensible rationales for your comparisons, explicitly referencing where issues or positive aspects occurred in the conversation.Extracting and verifying\ "Debug Info" from the modelto confirm that chat summaries and data sources were properly utilized.Maintaining strict data hygiene by deleting evaluation conversations to prevent them from polluting your future chat history.Education & ExperienceBS/BA degree or equivalent experience in a relevant field (e.G., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field).Experience in data annotation, AI quality evaluation, content moderation, or a related role is strongly preferred.Offer Details:Commitments Required: at least 4 hours per day and up to 40 hours per week with 4 hours of overlap with PST.Engagement type: ContractorEvaluation Process -After the profile review, an assessment will be shared, which must be completed within 24 hours.Based on the assessment outcomes, shortlisted candidates will be contacted to discuss the pre‐onboarding requirements.How to Apply :Please send us your updated CV to with job ID- 62133 as your subject

Based in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who specialize in coding, reasoning, STEM, multilinguality, multimodality, and agents; and second, by applying that expertise to help enterprises transform AI from proof of concept into proprietary intelligence with systems that perform reliably, deliver measurable impact, and drive lasting results on the P&L. Consulte la descripción del puesto a continuación. Si confía en que tiene las habilidades y la experiencia adecuadas, envíe su solicitud hoy mismo. Role Overview As an AI Quality Analyst, you will evaluate a new personalization feature for Gemini. You will assess how well the model uses information from your past Gemini conversations, Gmail, Google Search, and YouTube activity to make responses more relevant and helpful. This role requires a unique blend of creativity and analytical rigor. You will actively design prompts from the perspective of your own personal experiences. You will then use your analytical skills to assess the quality of the model's personalized responses, evaluating dimensions like Grounding, Integration, and Helpfulness. Key Qualifications • Spanish Proficiency: Ability to read and write in Spanish with a high degree of comp, as Spanish is the focus language for this project., • Personal Account Usage: Willingness to use your primary personal Google account (not a testing account) and enable personal data sources for a genuine assessment., • Schedule Flexibility: Full-time availability in your local time zone is required. We are staffing a global, 24-hour operations team., • Exceptional Analytical Thinking: Demonstrate ability to evaluate nuanced and ambiguous AI responses, specifically assessing personalization quality., • Creative Prompt Engineering: Experience in designing creative, multi-turn starting prompts based on personal context to thoroughly test the model's capabilities., • Strong Evaluation Acumen: Understanding of personalization concepts, including the ability to identify incorrect personalization, poor inferences, and forced connections., • Meticulous Attention to Detail: The ability to review Side-by-Side (SxS) model responses and spot subtle differences in naturalness and overnarrating., • Excellent Written Communication: Superior ability to write clear, concise, and structured rationales for model rankings, explicitly referencing specific turn numbers., • Feedback: Ability to provide constructive feedback and detailed annotations., • Communication: Excellent communication and collaboration skills., • Independence: Self-motivated and able to work independently in a remote setting., • Technical Setup: Desktop/Laptop set up with a good internet connection. Description In this role, you will be part of a dynamic team focused on evaluating the quality of personalized AI interactions. Your day‑to‑day work will involve • Designing and executing multi-turn conversational prompts (typically 1-5 turns) that require the AI to utilize your personal information and experiences., • Evaluating model responses based on your intent from the starting prompt, checking if the personalization was appropriately applied., • Analyzing responses for Grounding issues, ensuring claims about you are supported by evidence and not flawed inferences or hallucinations., • Assessing Integration quality to ensure personal data is woven naturally into the response without robotic "overnarrating"., • Rigorously evaluating and stack-ranking two model responses side‑by‑side (SxS) to determine which is overall more helpful, easy to use, and enjoyable., • Writing clear, defensible rationales for your comparisons, explicitly referencing where issues or positive aspects occurred in the conversation., • Extracting and verifying "Debug Info" from the model to confirm that chat summaries and data sources were properly utilized., • Maintaining strict data hygiene by deleting evaluation conversations to prevent them from polluting your future chat history. Education & Experience • BS/BA degree or equivalent experience in a relevant field (e.g., Policy, Law, Ethics, Linguistics, Journalism, Computer Science, or a related analytical field)., • Experience in data annotation, AI quality evaluation, content moderation, or a related role is strongly preferred. xcskxlj, • Commitments Required: at least 4 hours per day and minimum 30 hours per week with 4 hours of overlap with PST. (We have 2 options of time commitment: 30 hrs/week or 40 hrs/week), • Engagement type: Contractor, • Engagement Length: 3 months #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

En Bizneo, una de las mayores HR Tech en Europa, estamos buscando refuerzos para el equipo de soporte: alguien con soltura tecnológica, dominio del italiano y ganas de aprender un producto grande con más de 30 módulos. Si aprendes rápido, te gustan los retos y te motiva más resolver problemas que seguir un guion, queremos conocerte.¿Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación.¿Qué harás aquí?Atender y resolver las consultas de nuestros clientes italianos (y españoles) a través de chat, email y videollamada, asegurando una experiencia excelente.Convertirte en un/a experto/a en nuestra plataforma. Es un producto amplio y tu trabajo será entenderlo a fondo para poder guiar a los clientes con criterio, no solo con respuestas enlatadas.Diagnosticar problemas, reproducir incidencias y escalar al equipo técnico con toda la información necesaria para que la resolución sea rápida.Documentar soluciones, crear y mantener artículos en nuestra base de conocimiento para que cada respuesta buena quede al alcance de todos.Aportar feedback real del cliente al equipo de producto. Eres los ojos y oídos del usuario: lo que tú detectas se convierte en mejoras del producto.¿Qué te pedimos?Italiano nivel bilingüe y buen nivel de español. Vas a trabajar en ambos idiomas a diario.Te consideras una persona tech-savvy: te desenvuelves con soltura en entornos digitales, pruebas herramientas nuevas por curiosidad y no te intimida un producto complejo con muchas funcionalidades.Capacidad de aprendizaje rápida. No esperamos que lo sepas todo de RRHH el primer día, pero sí que en pocas semanas seas capaz de moverte por el producto y resolver la mayoría de las consultas con autonomía.Buenas habilidades de comunicación escrita y verbal: sabes explicar algo técnico de forma clara y con paciencia.Te gusta resolver problemas. Ante una consulta difícil, tu primer impulso es investigar y buscar la solución, no derivar.Puntos extra si...Has trabajado en soporte o atención al cliente en una empresa de software o SaaS.Tienes nociones de RRHH, nómina o gestión de personas (aunque sea por experiencia propia como usuario).Te manejas con herramientas como Intercom, Zendesk, Jira o similares. xhfqzwm Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

A leading i Gaming company in Malta is looking for a Night Shift Customer Support Agent. This role is perfect for night owls looking to work in a vibrant international environment. Responsibilities include providing support via live chat and email, addressing player inquiries, and ensuring compliance with KYC processes. The ideal candidate is fluent in English and Finnish, has prior customer support experience, and can handle night shifts. Benefits include relocation support, health insurance, and access to wellness facilities.#J-18808-Ljbffr

En Timestamp nos encontramos a la búsqueda de un/a helpdesk junior para nuestras oficinas de Bilbao La siguiente información ofrece un resumen de las habilidades, cualidades y cualificaciones necesarias para este puesto. Principales responsabilidades • Actuar como primera línea de soporte para incidencias y solicitudes de servicios de TI., • Registrar, categorizar, priorizar y resolver solicitudes mediante sistemas de tickets., • Brindar soporte por teléfono, correo electrónico, chat y herramientas de acceso remoto. Diagnosticar y resolver problemas comunes relacionados con: • Microsoft Windows (10/11) y macOS, • Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Restablecimiento de contraseñas y desbloqueo de cuentas, • Impresoras y periféricos, • VPN y conectividad básica de red, • Mantenimiento y reparación de equipos, • AP / Wi-Fi, • Soporte al entorno Microsoft Gestión de cuentas de usuario • Restablecimiento de contraseñas, • Creación y desactivación de usuarios, • Cambios de pertenencia a grupos, • Gestión de buzones de correo (mailboxes), • Resolución de incidencias básicas en Microsoft Exchange Online / Teams / SharePoint Otras responsabilidades • Garantizar el cumplimiento de las políticas internas de TI y seguridad., • Mantener y actualizar la documentación técnica., • Escalar incidencias no resueltas o más complejas al soporte de Nivel 2 / Nivel 3 según la matriz de escalado., • Contribuir a la creación y actualización de artículos de la base de conocimiento y procedimientos. xcskxlj, • Formar a los usuarios en buenas prácticas básicas de TI., • Cumplir con los SLA (acuerdos de nivel de servicio). Conocimientos básicos requeridos • Sistemas operativos Windows y macOS, • Aplicaciones Microsoft 365, • Active Directory, • Conceptos básicos de redes (DNS, DHCP, VPN), • Experiencia con herramientas de soporte remoto y sistemas de ticketing Competencias • Buenas habilidades de comunicación y atención al cliente, • Capacidad para explicar conceptos técnicos a usuarios no técnicos, • Capacidad de análisis y resolución de problemas, • Buena gestión del tiempo, • Capacidad para trabajar bajo presión y en equipo Formación y experiencia • 12.º año de escolaridad o formación superior, • Mínimo 2 años de experiencia en soporte técnico/helpdesk, • Certificaciones de Microsoft u otras (deseable) #J-18808-Ljbffr

We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. Customer Service: Respond promptly and professionally to customer questions through chat (Intercom). Work closely with other members of the support team to share knowledge and best practices. Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Identify recurring customer issues and suggest improvements to enhance the support process. Contribute to the development and updating of support documentation and resources. Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Fluency in English. German, French OR Spanish is also a plus. We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

ppReady to turn your fitness industry experience into a career in sales? As Virtuagym continues to grow, we’re looking for an ambitious and proactive Account Executive to join our Sales team. In this role, you’ll help expand our customer base within the health, fitness and wellbeing industry in Spain, while learning how to build strong commercial relationships and convert prospects into happy customers. Will you join us in our quest to create a healthier and happier world? /p pJoin a high performing team and make an impact! We're a passionate, driven team with a strong focus on growth and delivering outstanding results. At Virtuagym, we cultivate a high-performance culture built on dedication, ownership and driving excellence. If you're a self-starter who embraces challenges, thrives in a fast-paced, dynamic environment and keeps going where others might stop, this could be the perfect role for you! In return, you’ll join a team where you can grow, develop, and truly unlock your full potential. /p pOur head office is situated in the center of Amsterdam and while we foster getting together to exchange ideas and energy, we are a remote-friendly company. This is a full time and remote position based in Spain where you will be working for our global teams. /p h3What The Role Looks Like /h3 pWe are looking for an Account Executive to identify business opportunities within the health, fitness and wellbeing industry. You’ll speak with prospects such as gym owners, studio managers, personal trainers and fitness entrepreneurs, helping them understand how Virtuagym can support and grow their business. /p pYour main goal will be to identify opportunities with prospects and potential customers, present our product through demos, and support them throughout the sales process. You’ll receive guidance, training and coaching from the team, while gradually taking ownership of your pipeline and commercial targets. /p pIf you have a background in sports or fitness, for example as a personal trainer, gym manager or fitness professional, and you’re ready to take the next step into a commercial role, we’d love to hear from you. /p h3Your Responsibilities As Account Executive /h3 ul liIdentify and qualify new business opportunities within the Spanish fitness and wellbeing market; /li liPresent Virtuagym’s products to prospective clients through online demos; /li liBuild strong relationships with prospects and guide them through the sales process; /li liWork towards individual and team commercial goals; /li liKeep accurate records of sales activities, opportunities and customer data; /li liCollaborate with your team, learn from feedback and continuously improve your sales approach. /li /ul h3What You Bring To The Sales Team /h3 ul liExperience or a strong background in the health, sports or fitness industry, for example as a personal trainer, gym manager or fitness professional /li liStrong written and verbal communication skills in Spanish /li liA commercial mindset and motivation to build a career in sales /li liSales experience is a plus, but not a hard requirement /liliAn ambitious, eager-to-learn and proactive personality /li liStrong communication skills and confidence speaking with prospects /li liGood communication skills in English. /li /ul pImportant note: please do apply if you meet 70%+ of the criteria. At Virtuagym we hire great people, not just resumes. If you can't check off a few requirements but are a fast learner, we’d love to hear from you! /p h3Here’s why you should join Virtuagym! /h3 pWe’re a leading innovator in digital health fitness SaaS, serving trainers, studios, clubs and corporate wellness clients worldwide. 175+ people across Amsterdam, Medellín and a few other locations, 35+ nationalities and one mission: make the world a healthier and happier place. /p h3Benefits /h3 ul liRemote working from Spain, where you will be working for our office based in Amsterdam, the Netherlands /li li23 paid vacation days per year (based on a full-time contract) /li liWe provide your home office set-up and hardware /li liThe Virtuagym Health Program: access to video-on-demand workouts and meditation through the VG platform and company-wide health fitness challenges /li liWork from abroad (within Europe) for up to 12 weeks a year with a maximum of 4 consecutive weeks /li liUnlimited access to on-demand coaching with psychologists via chat, phone, or video call through the platform OpenUp /li /ul h3Cultural perks /h3 ul liMany opportunities for personal and professional growth within the company. /li liA fun, healthy, and international work environment made up of over 35 nationalities. /li liWe believe in a flat hierarchy with room to take ownership: your voice will be truly heard. /li liOrganized Virtuagym sports events throughout the year. /li liAwesome company events such as New Year's dinners, Summer outings, ski trips, etc. /li /ul h3Ready to join us? /h3 pPlease do not hesitate to apply by clicking the ‘Apply for this Job’ button below and make sure to submit your application in English! We will get back to your application within 5 working days. /p pFor any questions on the vacancy, please get in touch with the recruitment team at /p h3The hiring process /h3 ul liScreening call with Recruitment /li li1st interview with Chief Revenue Officer /li li2nd interview + role play with Chief Revenue Officer and team member /li /ul /p #J-18808-Ljbffr

We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work. The creator economy is on track to exceed $480B by 2027, yet the software powering it is fragmented and outdated. Our ecosystem of products—trusted by the biggest names in the industry—streamlines content management, distribution, and monetization. We’re a global team of 150+ engineers, designers, marketers, and operators with experience at Meta, TikTok, Microsoft, N26, TIER, and WeWork. United by a shared mission: to empower creators to grow across platforms and markets by centralizing their content, sales, and operations into a single connected ecosystem. We are looking for a dedicated and enthusiastic Senior Customer Support Agent to join our European customer service team and our going international market. In this role, you will be responsible for addressing and resolving non-technical and technical customer inquiries in English via chat (Intercom) related to the Infinni platform. This role reports to the Support Team Lead and will play a crucial part in ensuring our customers receive the highest standard of service. Customer Service: Respond promptly and professionally to customer questions through chat (Intercom). Work closely with other members of the support team to share knowledge and best practices. Collaborate with cross-functional teams to resolve customer issues and improve the overall customer experience. Participate in team meetings and training sessions to stay updated on new features, tools, and processes. Identify recurring customer issues and suggest improvements to enhance the support process. Contribute to the development and updating of support documentation and resources. Provide feedback to the Support Team Lead on potential improvements to tools and workflows. Bachelor's degree in Business Administration, Psychology, Human Resources, Finance, or a related field is preferred. at least 2+ years of experience in a customer support role, preferably in a B2B SaaS environment. Familiarity with Intercom or similar customer support tools (e.g., Zendesk). Fluency in English. German, French OR Spanish is also a plus. We are a remote first company allowing our employees to work from home or abroad, please note that the role is only open to candidates based in the Canary Islands. If you are passionate about customer service and looking for an opportunity to grow within a dynamic team, we encourage you to apply for this exciting role. Join us in delivering exceptional support to our Infinni platform users!

ppWork Travel Opportunity in Greece – Customer Support Agent /p pLocation : Greece (Athens or Work From Anywhere in Greece) /p pPosition : Customer Support Agent /p pLanguage : Spanish /p pWork Schedule : Monday – Friday | 10 : 00 – 01 : 00 (diverse shifts between these hours) /p pContract Type : Full-time /p pRemote Option : YES (WAH – Work At Home Available) /p h3Job Description /h3 pWe are looking for Spanish-speaking Customer Support Agents who want to combine an international work experience with the opportunity to live and work in Greece. This role is ideal for candidates seeking a Work Travel lifestyle while gaining valuable customer service experience in an international environment. /p h3Responsibilities /h3 ul liHandling inbound customer inquiries via phone, email, or chat /li liProviding professional and friendly customer support /li liResolving issues efficiently and accurately /li liEnsuring high customer satisfaction /li /ul h3Salary Benefits /h3 ul liSalary : €1,045 net / month /li liBonus : €200 monthly performance bonus /li liPaid training (10 days) /li liStable schedule (Monday–Friday) /li liWork-from-home option within Greece /li liRelocation Package /li li2 weeks hotel accommodation /li liFlight ticket (within the EU) /li liAirport pickup /li liReal estate agency fee covered /li liWAH Information: If relocating, WAH location is Athens. If already local, WAH is possible anywhere in Greece /li /ul h3Requirements /h3 ul liFluent Spanish (spoken written) /li liGood level of English /li liEU passport or valid EU work permit required /li liNo visa or work permit sponsorship provided /li liBasic computer skills /li liReliable internet connection /li liCustomer support experience is a plus /li /ul h3Important Notice /h3 pThis position does NOT offer visa or work permit sponsorship. /p pCandidates must already have the legal right to work in Greece / EU. /p h3Why Apply? /h3 ul liLive and work in beautiful Greece /li liPerfect Work Travel opportunity /li liCompetitive salary + performance bonus /li liRelocation support provided /li liInternational work environment /li /ul pApply now and start your Work Travel experience in Greece! /p /p #J-18808-Ljbffr

About Lookiero Outfittery Group ¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación. At Lookiero Outfittery Group, we are leading the transformation of online personalised shopping across Europe. Born from the merger of Lookiero and Outfittery, we are Europe's leading online personal shopping platform. Our mission is to empower thousands of customers, helping them discover their full potential and succeed in their everyday lives. With a growing presence across Europe and a team of over 600 people, we are proud to shape the future of fashion through innovation, creativity, and purpose. As part of the People team, you will focus on the Labor and HR Administrative area while maintaining a close relationship with the Talent and Development team. Your Challenge You will play a key role in the execution of all labor and HR administrative tasks across the two legal entities, LK Style (Santurtzi warehouse) and LK Tech (offices). Responsibilities include: • Employee Lifecycle Operations: Coordinate onboarding, offboarding, role changes, leaves, and absences for both entities., • HR Administration & Data Management: Maintain accurate employee records, update HR systems, and ensure operational efficiency., • Employee Support: Act as primary HR point of contact for employees and managers, answering queries and providing guidance on policies, contracts, and labor regulations., • Payroll & Social Security: Execute payroll cycles, manage social security reporting, settlements, and accident/incapacity reporting., • Works Committee: Relationship and cooperation with the Works Committee., • Compliance & Training: Ensure adherence to local labor laws and internal HR policies; monitor mandatory training and documentation., • Process Improvement: Identify workflow efficiencies and support automation initiatives to optimize HR operations., • Cross-Functional Collaboration: Partner with Finance, IT, and Works Committee on HR and Labor matters. What Will Make You Succeed • Degree in Law, Labour Relations, Administration, HR, or similar., • Familiar with Spanish labor law, HR compliance, and payroll-related processes., • Minimum 2 years’ experience in payroll and social security management., • Advanced English (spoken and written) is a plus., • Experience with FOKE payroll software is a plus., • Own car for commuting to Santurtzi. In addition, we would especially like to see… • Enthusiastic, proactive, and passionate about the start-up universe., • You are analytical and willing to learn how to use data to drive decisions., • A team-worker person, always thinking in contributing with your ideas., • Expressed interest in employer branding and business culture, and understanding of the value of this function at a company., • And the most important: eager to learn. What We Offer • Possibility of remote work and flexible working hours. We support work and flexible hours so you can have the balance you want with your personal life., • Training Platform. We believe in training as a tool to evolve as a professional, to get the best out of you and to be always up to date!, • Flexible remuneration. Benefit platform through which you will obtain interesting tax advantages and interesting discounts., • Lookiero Discounts. And of course, you will enjoy discounts on your purchases at Lookiero, valid for friends and family., • Professional growth. Personal development plan to evolve within Lookiero., • Your impact will be tangible - and we empower people in the “how”. Working in a startup, you will see the impact of your voice, ideas and work very clearly on our business. You will be encouraged (and required) to share your opinions (of course, in a well-argumented way!). We also believe in giving freedom on how to get to pre-agreed OKRs., • We are one team. With a culture of true collaboration and support, you will find that everyone is always up to help you solve your challenges and have a friendly chat. Good vibes reign! xcskxlj If you want to be a key player in our team, see the impact of your work and are excited to learn more about us and the position, APPLY. #J-18808-Ljbffr

This really does vary but could be: creating chatbots to coach our users around their financial health, creating classifiers to better understand transaction data or even optimising transactions within our payments platform. Training and fine‑tuning models to solve customer problems across our cha