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Tile Wholesalers of Rochester
Warehouse Assistant
1 month ago
$20–$30 hourly
Full-time
West Irondequoit, Rochester
Daily activity in warehouse, pulling orders, loading and unloading trucks. Dealing with contractors and some front facing interactions with general public. Ability to learn fast and willing to train. Any construction knowledge is helpful but not necessary. We value those that pride themselves on punctuality, loyalty and ability to work as a team member
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Phuong (Tanya) Ip: Allstate Insurance
Bilingual Chinese Support Staff
2 months ago
Full-time
Rochester
We are seeking a detail-oriented and customer-focused Bilingual Chinese Customer Support Staff to support Allstate-related customer service operations in the Flushing area. The ideal candidate is fluent in both English and Chinese (Mandarin and/or Cantonese) and can assist customers with inquiries, policy support, billing concerns, and general account assistance while delivering excellent customer service to a diverse community in and around Flushing. Key Responsibilities Handle inbound and outbound customer interactions related to Allstate accounts and services Assist customers in both English and Chinese through phone, email, and chat support Explain insurance-related information clearly and professionally Resolve customer concerns, complaints, and service requests in a timely manner Document customer interactions accurately in the system Coordinate with internal departments to resolve escalated issues Maintain confidentiality of customer information and comply with company policies Meet quality assurance, productivity, and customer satisfaction targets
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