Customer Service Representative (CSR)
8 hours ago
$19.45–$45.5 hourly
Full-time
Ossining
We are seeking a dedicated and compassionate Customer Service Representative to join our team. In this role, you will be the first point of contact for our members, visitors, and community, providing essential support and information. Key responsibilities include: • Responding to inquiries via phone, email, and in-person regarding church services, events, programs, and general information., • Assisting with administrative tasks such as registrations, scheduling, and processing donations., • Maintaining accurate records and ensuring efficient communication flow., • Providing a welcoming and helpful experience to all individuals interacting with the church., • Collaborating with various departments to ensure seamless service delivery. The ideal candidate will possess: • Excellent verbal and written communication skills., • A patient, empathetic, and professional demeanor., • Strong organizational abilities and attention to detail., • Proficiency in basic computer applications and office software., • The ability to work effectively in a team environment and independently., • A commitment to the values and mission of the church.