Property Manager
21 days ago
New Rochelle
Job DescriptionAbout the Opportunity This is an opportunity for an experienced Property Manager to oversee the day-to-day operations of a 530-unit, three-property portfolio in New Rochelle, NY. This diverse assignment includes a luxury lease-up community, a stabilized market-rate asset, and an affordable housing property. The Property Manager will serve as the on-site leader responsible for the operational, financial, and regulatory performance of the portfolio. This role requires someone who can move fluidly between three distinct operating models in a single day: driving lease-up velocity and marketing at the newest community, protecting NOI and delivering a high-touch resident experience at the stabilized asset, and maintaining strict compliance at the affordable property. The ideal candidate has hands-on experience in all three environments, holds properties to a luxury standard of service and presentation, and can confidently manage a team, a budget, and a diverse resident base. About the Company Our client is a residential property management company overseeing a growing luxury portfolio across the New York metro area. They are seeking an experienced Property Manager to lead the operations of a diverse residential portfolio while delivering exceptional service, strong financial performance, and operational excellence. Role & ResponsibilitiesLeasing & Lease-Up • Drive leasing velocity at the lease-up property, including pricing strategy, marketing coordination, and conversion tracking against absorption goals., • Train and motivate leasing staff to meet monthly leasing quotas and maintain a competitive close ratio., • Conduct regular competitive market surveys and adjust pricing and concession recommendations accordingly.Stabilized Operations, • Manage renewals, rent increases, and resident retention strategy to protect occupancy and revenue at the stabilized asset., • Oversee day-to-day building operations, service requests, and vendor performance to maintain a high standard of resident experience., • Partner with maintenance staff on preventative maintenance planning and capital project coordination.Affordable Housing Compliance, • Ensure the affordable property remains in full compliance with applicable program requirements, including income certifications and recertifications., • Prepare for and support agency, investor, and lender compliance audits and inspections., • Maintain accurate tenant files, waitlists, and program documentation in accordance with program guidelines.Financial & Reporting, • Own the P&L for all three properties; manage budgets, control expenses, and provide accurate monthly variance reporting., • Prepare and present rent rolls, delinquency reports, and operational dashboards., • Approve invoices, manage AP/AR processes, and monitor collections.Team & Vendor Leadership, • Supervise on-site leasing, administrative, and maintenance staff across the portfolio; establish performance expectations and provide coaching., • Source, negotiate, and manage vendor and service contracts while ensuring quality and cost-effectiveness., • Coordinate with maintenance teams on unit turns, work orders, and building systems.Resident Relations, • Serve as the escalation point for resident concerns across all three properties, resolving issues promptly and professionally., • Draft and distribute resident communications, including notices, event promotions, and policy updates., • Uphold Fair Housing standards in all leasing, compliance, and resident-facing activities.Qualifications, • Minimum of 4-5 years of property management experience, with direct experience across at least two of the following: lease-up, stabilized market-rate, and affordable housing (LIHTC or Section 8)., • Working knowledge of affordable housing compliance requirements, including LIHTC, Section 8/HAP, HCR, or HUD programs., • Proven track record managing budgets, P&Ls, and financial reporting for a multi-property portfolio., • Proficiency with Rent Manager, Yardi, or similar property management software, along with Microsoft Office and Excel., • Strong leadership skills with experience supervising on-site leasing and administrative staff., • Excellent written and verbal communication skills, with the ability to represent ownership professionally with residents, vendors, and regulatory agencies., • New York Real Estate Salesperson License preferred, but not required., • Fair Housing Certification required (or must be obtained within 30 days of hire)., • Reliable transportation and willingness to travel between all three properties as needed.Compensation $110,000 - $130,000, commensurate with experience.