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  • Director of Architecture & Design
    Director of Architecture & Design
    hace 1 día
    $140000–$150000 anual
    Jornada completa
    Moonachie

    With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Director of Architecture & Design is responsible for leading Paris Baguette's architectural vision and design standards across all new café openings, refreshes, and remodels in the United States and internationally. This role owns the full design lifecycle — from prototype development and test-fit review through construction document approval and project closeout — and serves as the primary steward of brand design integrity across the entire café portfolio. The Director will build and manage a high-performing external architecture network, drive continuous improvement of design standards and prototype efficiency, and partner cross-functionally with Construction, Real Estate, Operations, and Marketing to ensure every café reflects the Paris Baguette brand at its best. KNOWLEDGE AND RESPONSIBILITIES Design Leadership & Standards • Own and continuously evolve Paris Baguette's prototype design, brand standards, and design guidelines across all café formats (inline, endcap, freestanding, non-traditional)., • Review and approve all test-fit layouts for new locations, ensuring compliance with prototype standards, operational requirements, and brand criteria., • Lead comprehensive review and redline of construction document (CD) sets, identifying design deficiencies, code conflicts, and brand deviations prior to permit submission., • Approve all design elements — materials, finishes, millwork, signage, lighting, furniture, and equipment placement — for new builds, refreshes, and remodels., • Develop and maintain a design element library and approved vendor/product specifications to ensure consistency and procurement efficiency across the portfolio. Refresh & Remodel Program • Lead the design and coordination of the café refresh and remodel program, including scope definition, phasing strategy, and budget benchmarking., • Partner with Operations and Franchise Business Consultants to prioritize refresh candidates and develop refresh tiers aligned to investment levels., • Ensure remodel designs balance brand elevation with operational continuity, minimizing franchisee disruption and downtime. External Architecture Network • Build, manage, and evaluate a national network of preferred architecture firms, ensuring geographic coverage, capacity, and performance standards are maintained., • Establish scopes of work, fee structures, and deliverable expectations for all external architect engagements., • Conduct ongoing performance reviews of architecture partners; onboard and offboard vendors as portfolio needs evolve., • Serve as the primary escalation point for design disputes, RFI resolution, and scope clarifications between architects, general contractors, and franchisees. Cross-Functional Collaboration & Process • Partner with Real Estate to evaluate site feasibility and inform LOI decisions based on design and construction viability., • Collaborate with Construction Project Managers throughout the project lifecycle to ensure design intent is preserved through permit and field execution., • Coordinate with Marketing and Brand teams to ensure café environments align with evolving brand positioning and campaign direction., • Interface directly with franchisees and their representatives to communicate design requirements, manage expectations, and resolve design-related issues., • Maintain and improve internal design review processes, approval workflows, and documentation standards to support a high-volume, fast-growing pipeline. Reporting & Administration • Track design review timelines and approval status across the active pipeline; report on bottlenecks, delays, and design-related risks to the VP of Development., • Manage the Architecture & Design department budget, including external architect fees, prototype development costs, and design tool subscriptions., • Stay current with trends in retail, QSR, and hospitality design; proactively recommend prototype updates and design innovations that enhance the guest experience and operational performance, • Other duties may be assigned WHAT YOU NEED TO HAVE • Bachelor's degree in Architecture, Interior Design, or related field required; Master's degree preferred. Licensed Architect (AIA) strongly preferred., • At least 10+ years of progressive experience in architecture and design, with a minimum of 5 years in a leadership role overseeing multi-unit retail, QSR, hospitality, or food & beverage rollout programs., • Demonstrated experience managing external architecture firms at scale across a national or multi-regional portfolio of 50+ concurrent projects., • Deep fluency in construction documents, redlining, and CD review processes; ability to identify code, coordination, and brand compliance issues across full CD sets., • Proven track record leading refresh and remodel programs from concept through execution., • Experience with franchise development environments and the ability to navigate franchisee relationships with professionalism and diplomacy., • Proficiency in AutoCAD, Revit, and/or BIM tools; working knowledge of project management platforms (e.g., Procore, Smartsheet, or equivalent)., • Exceptional organizational skills with the ability to manage a high-volume pipeline across multiple geographies simultaneously.Strong communication and presentation skills; comfortable presenting design direction and program updates to senior leadership and ownership groups. * Passion for brand, design quality, and the guest experience — with the operational mindset to balance design aspiration with build efficiency and franchisee investment.Ability and willingness to travel nationally to café sites, architecture firms, and franchise markets as needed., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence and the ability to work collaboratively across diverse teams., • Passionate about empowering and developing others while upholding brand standards., • Teams Win! Must be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Store Manager
    Store Manager
    hace 3 días
    Jornada completa
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. ABOUT JOE & THE JUICE Our vision is to become the first truly global people-centric food & beverage brand by offering a healthy, convenient, and ambient experience when entering our universe. To achieve this, we strive to create a culture based on our company virtues and operational excellence within our four company focus areas: Ensuring Operational Requirements are upheld, a high degree of Employee Engagement , leading to delivering great Guest Experiences, and hereby ensuring a strong Financial Performance . Our unique company culture is the backbone of our company's success, which relies on our employees to adhere to and promote our company virtues: Positive Attitude , Inclusion , Social Ties , and Growth. JOB SUMMARY As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures. You are expected to have a full overview of your store and lead your team members ensuring efficient workflows, great guest experiences, and high-quality products. Your overall success in this position depends on the degree to which you are able to lead, develop, and retain a highly engaged team, where all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests. Ultimately you are accountable for meeting the cost budget, reaching the store's sales targets, and EBITDA through existing and new company initiatives. KEY RESPONSIBILITIES Virtue-Based Leadership • Lead, inspire, and develop team members in alignment with company virtues and operational principles, • Act as a role model of company values and foster a positive, high-performance culture, • Ensure clear communication of expectations and accountability across the team Recruitment & Talent Development • Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members, • Ensure optimal team positioning to meet operational needs, • Build and maintain a strong future talent pipeline Employee Engagement & Development • Develop and motivate team members through structured development plans and continuous feedback, • Facilitate in-store training sessions and regular team meetings, • Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores Guest Experience • Champion a guest-first mindset across all store operations, • Build strong relationships within the local community in alignment with brand behavior principles, • Drive guest loyalty and satisfaction through consistent service excellence Operational Excellence & Compliance • Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards, • Ensure compliance with brand standards and local regulatory requirements, • Uphold the highest operational ratings and performance standards Shift Planning & Workforce Management • Develop optimal shift plans considering seasonality, local events, and store traffic patterns, • Ensure efficient workflows aligned with company standards and budget, • Ensure working hours comply with contractual obligations, union agreements, and local labor laws Stock & Inventory Management • Take full ownership of inventory management, including stock counting and ordering, • Optimize inventory levels to minimize waste and meet defined monthly waste targets Performance & Financial Management • Drive sales growth and overall store performance, • Optimize store EBITDA and achieve defined KPI target, • Monitor financial performance and implement corrective actions where necessary Qualifications • Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results, • Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement, • Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture, • Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential THE JUICE – Overview of your benefits and perks • Experience our brand firsthand with exclusive discounts and special offers available only to employees, • Access competitive medical, dental, and vision insurance plans designed to support your overall well-being, • Invest in your future with our 401(k) program, • Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work, • Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential, • Compensation- Starting at $85,000 plus bonus Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. [NOTICE OF NON-DISCRIMINATION POLICY](https://uploads-ssl.webflow.com/5cb303852da2ad609e57122e/63e143995875ef216d5d5e13Joe%20%26%20the%20JuiceNotice%20Posting_Executed.pdf) ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

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  • Join Our Remote AI Training Team
    Join Our Remote AI Training Team
    hace 5 días
    $1000 mensual
    Jornada parcial
    Manhattan, New York

    About the Role Freshpin Corp is an international IT services and outsourcing company dedicated to building lasting partnerships with dependable professionals throughout the United States. We are currently hiring individuals for a remote, part-time position supporting AI training initiatives and basic web-related tasks for one of our enterprise clients. This is a flexible opportunity with comprehensive onboarding and training provided, making it suitable for candidates with or without a technical background. What We're Looking For Excellent written and verbal communication skills Dependable, organized, and detail-oriented individuals Ability to work consistently in a remote environment Familiarity with basic web technologies is helpful but not required Qualifications Must be a U.S. citizen Available to begin immediately Reliable laptop or computer with a stable internet connection Able to follow instructions accurately and complete assigned tasks on schedule Compensation & Benefits Guaranteed monthly base pay of $300 Opportunity to earn $1,000 or more per month depending on performance, workload, and project assignments We are looking to fill this position quickly through an expedited onboarding process. If you're seeking a flexible remote opportunity with long-term potential and a supportive team, we'd love to hear from you. Applications are reviewed on a rolling basis, and qualified candidates will be contacted as they are selected.

    ¡Incorporación inmediata!
    Sin experiencia
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  • Head of Procurement
    Head of Procurement
    hace 4 días
    Jornada completa
    New York

    WHY WORK AT JOE & THE JUICE JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills. We believe in four simple virtues that shape everything we do: • Positive Attitude, • Inclusion, • Social Ties, • Growth For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do. From your first day, you'll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!). If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles. Reports to: Director of Supply Chain & Procurement Direct reports: Procurement Manager Location: Office, 110 Greene Street, NYC, 10012 Type: Full-time on-site Job Description The Head of Procurement owns the cost of goods sold for the business, leading all sourcing, supplier negotiation, and category strategy across food, beverage, packaging, and non-product supplies. This is a commercially driven role: beyond securing supply, the person is accountable for protecting and improving margin through smarter buying, product and specification improvement, and tight collaboration with Product Development team, Operations, Finance, and Marketing - including the end-to-end management of Limited Time Offers. Reporting to the Director of Supply Chain & Procurement, this role leads the Procurement team - the deal-making, sourcing, LTO, profitability, and product-optimization side of the function - as the peer counterpart to the Supply Chain team. Key Responsibilities Cost & Margin Ownership (COGS / GM) • Own COGS and gross margin targets across the product portfolio; report performance to leadership and drive corrective action., • Identify and quantify margin-improvement opportunities — Spec changes, yield improvement, substitutions, recipe cost analysis., • Monitor commodity and input-cost markets; anticipate cost movements and forward-buy or hedge where appropriate to protect margin. Supplier & Contract Management • Lead negotiation of pricing, rebates, volume commitments, and commercial terms with suppliers and distributors., • Run supplier selection, tenders/RFQs, and onboarding; consolidate the supplier base where it improves cost, quality, or reliability., • Build and manage strategic supplier relationships; conduct regular vendor reviews and hold suppliers to agreed service, quality, and pricing terms., • Own and maintain the supplier contract portfolio — drafting, renewals, pricing agreements, and a clear review/renewal calendar — ensuring all agreements are current, accurate, and on file., • Manage and maintain product specification sheets, keeping specs accurate, version-controlled, and aligned with agreed supplier terms and cost targets., • Own the rebate framework end-to-end: negotiate rebate terms, track accruals against agreed thresholds, and ensure rebates are invoiced, collected, and reconciled in full and on time. Product Improvement & Category Strategy • Partner with Culinary/R&D to identify product improvement opportunities that enhance quality, consistency, or margin., • Lead specification management — ensuring specs are accurate, value-engineered, and aligned to cost targets without compromising guest experience., • Develop category strategies (e.g. proteins, produce, dairy, beverage, packaging) and own the buying plan for each. LTO & New Product Management • Manage the procurement side of Limited Time Offers end-to-end, working closely with the Procurement Manager and cross-functional teams., • Secure supply, pricing, and volume forecasts for LTOs and new launches; ensure availability for launch and clean exit at wind-down to avoid stranded stock., • Cost LTOs ahead of launch and feed margin guidance into go/no-go and pricing decisions. Compliance & Food Safety • Ensure suppliers meet food-safety, quality, traceability, and accreditation standards; manage supplier audits and approvals., • Support sustainability and responsible-sourcing commitments across the supply base. Leadership • Lead, coach, and develop the Procurement Manager and team; set objectives and build capability., • Establish procurement processes, controls, and ways of working, aligned to the Director of Supply Chain & Procurement's strategy. Required Qualifications & Experience • Significant procurement experience in F&B, hospitality, foodservice, retail, or FMCG, with demonstrable ownership of COGS/margin., • Proven track record negotiating with food/beverage suppliers and distributors and delivering measurable cost savings., • Strong commercial and analytical background — comfortable building cost models and working in detail with Finance., • Experience managing or developing a procurement team., • Knowledge of food safety and quality standards relevant to the category., • Degree in a relevant field and/or recognized procurement qualification (e.g. CIPS) preferred. Skills & Competencies • Sharp negotiator with strong commercial judgement., • Highly numerate and data-literate; advanced spreadsheet skills., • Organized and able to manage multiple categories, suppliers, and launches in parallel., • Hands-on, ownership mindset, comfortable in a fast-moving environment. Compensation is $150,000 Joe & the Juice is proud to be an equal opportunity employer. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background. NOTICE OF NON-DISCRIMINATION POLICY [https://tinyurl.com/joejuicenotice](https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Ftinyurl%2Ecom%2Fjoejuicenotice&urlhash=QeP9&isSdui=true)] ABOUT JOE & THE JUICE JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health. We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations. We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.

    Inscripción fácil
  • Business Partner Opportunity
    Business Partner Opportunity
    hace 6 días
    $500–$3000 mensual
    Jornada parcial
    Manhattan, New York

    What is this? One of our clients started a small consulting business called CollaboBiz LLC. He works with skilled software developers and IT professionals who help companies complete technology projects. We are now looking for people who want to build a similar business and earn passive monthly income with him. You do NOT need to be a software developer. How does it work? You will create your own small business (such as an LLC) and manage that with Bryant. You will work with 2—3 experienced software developers or IT professionals who will perform the technical work and help find project opportunities. Your main role is to act as the business owner and handle any personal verification or onboarding steps that require your direct participation. The developers will handle most of the technical work and project delivery. Your Responsibilities 1. Create Your Business • Register an LLC or similar business entity., • Set up basic business information. 2. Work With Your Team • Build a team of software developers or IT professionals., • Allow them to help manage business activities and client projects. 3. Handle Onboarding Requirements • Complete identity verification when required., • Attend onboarding meetings if needed., • Complete background checks or drug tests if requested. 4. Manage Your Business • Stay in communication with your team., • Review important business decisions., • Help keep operations running smoothly. What You Don't Need To Do • You do not need to know programming., • You do not need to build software., • You do not need to manage technical projects daily., • You do not need to find clients by yourself. Earnings • When projects generate revenue, income is shared between you and your team. A typical business owner may earn approximately $1,000—$1,500 per month per active project, while the developers receive the remaining share for performing the technical work., • The more successful projects your business operates, the higher your earning potential. Who Should Apply? • People who want additional monthly income., • People interested in owning a small business., • Good communicators and responsible individuals., • No software development experience required.

    Sin experiencia
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  • Office Manager-Part Time
    Office Manager-Part Time
    hace 10 días
    Jornada completa
    Manor Heights, Staten Island

    job title: office manager job summary we are seeking a proactive, highly organized, and detail-oriented office manager to oversee the daily operations of our private office. The successful candidate will ensure the office runs efficiently by managing administrative functions, coordinating office resources, supporting executives and staff, and maintaining a professional and productive work environment. This role requires excellent organizational, communication, and problem-solving skills, as well as the ability to handle confidential information with discretion. key responsibilities • oversee the day-to-day operations of the office to ensure efficiency and productivity., • manage office administration, including supplies, equipment, facilities, and vendor relationships., • coordinate executive calendars, meetings, appointments, and travel arrangements., • develop and implement office policies, procedures, and administrative systems., • supervise administrative staff, including assigning work, providing guidance, and monitoring performance., • manage office budgets, monitor expenses, and process invoices and purchase requests., • coordinate maintenance of office facilities and ensure a safe, organized, and professional workplace., • serve as the primary point of contact for external vendors, service providers, and visitors., • support human resources functions, including onboarding, attendance tracking, and employee records administration., • assist with preparing reports, presentations, correspondence, and other business documents., • maintain organized filing systems, both electronic and physical, ensuring confidentiality and data security., • coordinate company events, meetings, and internal communications., • identify opportunities to improve office processes and implement operational efficiencies., • perform other administrative and operational duties as assigned. qualifications • bachelor's degree in business administration, management, or a related field preferred., • minimum of 3–5 years of experience in office administration or office management., • proven experience managing office operations and administrative functions., • strong leadership and team coordination skills., • excellent organizational and multitasking abilities., • strong written and verbal communication skills., • proficiency in microsoft office suite (word, excel, powerpoint, and outlook)., • experience with office management software and basic budgeting is an advantage., • ability to manage confidential information with professionalism and discretion., • strong problem-solving skills and attention to detail. key competencies • leadership and team management, • organizational and planning skills, • time management and prioritization, • communication and interpersonal skills, • financial and administrative management, • problem-solving and decision-making, • attention to detail, • professionalism and integrity, • adaptability and flexibility working conditions • full-time, office-based position., • standard business hours, with flexibility to work additional hours when required to support business operations. what we offer • competitive salary and benefits package., • paid leave and holidays., • opportunities for professional growth and development., • a collaborative, professional, and supportive work environment.

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  • Remote Administrative Assistant
    Remote Administrative Assistant
    hace 14 días
    $27–$35 por hora
    Jornada completa
    Manhattan, New York

    About Us: Central Plaza offers a 24-hour residential treatment program designed to maximize independence and support reintegration into the community. Our Recovery-oriented services utilize evidence-based practices to promote and foster mental health and wellness. Job Summary The Remote Administrative Assistant provides administrative and clerical support to ensure the efficient operation of the residential treatment home's daily activities. This role supports management and clinical staff by coordinating schedules, maintaining confidential records, handling communications, and assisting with general office operations while working remotely. Key Responsibilities Manage incoming emails, phone calls, and correspondence professionally. Schedule meetings, appointments, and staff calendars. Maintain accurate electronic client and administrative records while ensuring confidentiality. Prepare reports, letters, spreadsheets, and other documents. Assist with data entry, document filing, and record management. Coordinate virtual meetings and take meeting minutes when required. Monitor office supplies and assist with purchasing requests. Support onboarding and administrative tasks for new employees. Communicate with staff, vendors, and external partners in a professional manner. Perform other administrative duties assigned by management. Qualifications High school diploma or equivalent; associate's degree preferred. Previous administrative or office support experience preferred. Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace. Excellent written and verbal communication skills. Strong organizational and time-management abilities. Ability to work independently and maintain confidentiality. Experience in healthcare, behavioral health, or residential treatment settings is an asset. Skills Administrative support Calendar management Data entry Document preparation Customer service Time management Attention to detail Confidential records management Team collaboration Problem-solving Work Environment Fully remote with reliable high-speed internet. May require occasional virtual meetings during standard business hours. Must maintain confidentiality and comply with organizational policies regarding client information.

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 1 mes
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

    ¡Incorporación inmediata!
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  • Human Resources Generalist
    Human Resources Generalist
    hace 2 meses
    $85000–$95000 anual
    Jornada completa
    Manhattan, New York

    Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are looking for a passionate, detail-oriented, and innovative HR Generalist to join our New York City team and contribute to our goal of making a difference. We are seeking a hands-on, detail driven HR Generalist who will provide daily support to the dWELL Recovery Program Director and assist with all aspects of HR. The role will support all human resources activities including recruiting, performance management, employee termination tasks, employee engagement, and the year-end processes, and all other HR duties as assigned. What You Will Do: • Partner with staff and leadership to build an inclusive, supportive, and high-engagement workplace culture., • Manage the full employee lifecycle by leading recruiting, onboarding, and offboarding processes with a focus on candidate and employee experience., • Ensure HR operations run seamlessly by maintaining compliance, handling sensitive employee matters with discretion, and safeguarding all HR data., • Serve as the first point of contact for employee questions related to policies, benefits, time off, and HR processes., • Support performance management, progressive discipline, and year-end review processes, ensuring documentation and communication are clear and consistent., • Maintain accurate and up-to-date employee records, personnel files, and HRIS data., • Assist with benefits administration and leaves of absence, ensuring employees are supported through every stage., • Collaborate with the HR Director on employee relations, conflict resolution, and investigations as needed., • Contribute to HR initiatives and projects that strengthen systems, improve processes, and enhance organizational effectiveness. What You Need to Qualify: • 5 or more years of related HR experience preferred., • Recruiting experience is required., • Ability to build and develop relationships and collaborate effectively., • Business acumen and proficient Human Resources knowledge., • Strong communication skills (verbal and written) and interpersonal skills (approachable and engaging)., • Exceptional intuition, sensitivity, listening and problem-solving skills., • Strong organizational and time management skills. Work effectively with limited supervision., • Detail-oriented, • Knowledge of HRIS systems and ADP is preferred, • SHRM certification preferred, • Ability to be on-site in NYC location 5 days per week Physical Requirements: • Ability to lift 20–40 lbs occasionally, • Ability to stand, walk, or respond quickly during emergencies, • Ability to walk multiple levels of stairs multiple times daily, • Must be able to complete facility rounds and inspections What We Offer: • Full benefits including comprehensive medical, dental, vision and a 401K with up to 3% company match, fully vested after 3 years, • Flexible PTO - for a team that’s rested, recharged and feeling their best, • Hands-on, creative, team-based work environment in the heart of New York City, • We are family-owned and operated, offering a close-knit culture that emphasizes teamwork, trust, and a personal connection with every member of our team, • 12 weeks Paid Parental Leave following a full year of service - providing support and flexibility during life’s most important moments Compensation: $85,000-$95,000 (commensurate on experience)

    Sin experiencia
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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 2 meses
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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  • Customer Service Assistant
    Customer Service Assistant
    hace 2 meses
    Jornada completa
    Union City

    As the Customer Service Specialist, you will take on a dual-position role that combines administrative support with customer service responsibilities. In this role, you will be responsible for delivering excellent customer service both over the phone and in person while maintaining a positive attitude and demonstrating a strong work ethic. This dual position requires a self-motivated individual who is eager to take on additional responsibilities, capable of managing multiple duties effectively, and able to support staff across various tasks with professionalism and efficiency. We are currently seeking qualified candidates for this position. Please note that, at this time, we are only considering applications from local candidates. Relocation assistance is not available for this role. Candidates must reside within a commutable distance to Union City New Jersey to be eligible for consideration. Thank you for your understanding, and we look forward to reviewing applications from talented individuals in our local area. I'm interested! What will I get to do in this position? Serve as the first point of contact for customers via phone, email, and in-person. Resolve customer inquiries and complaints promptly and professionally. Maintain customer accounts, update records, and process orders or returns. Collaborate with internal departments to address customer needs and ensure satisfaction. Prepare correspondence, reports, and other documents as needed. Maintain organized filing systems (physical and electronic). Support team members with ads administrative tasks Work week will be Monday - Friday and some weekends if asked Requirements Encore will only onboard those authorized to work in the United States, pass background check ,drug test Compensation will be discussed during interview

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  • Mandarin/Cantonese Speaking Customer Representative
    Mandarin/Cantonese Speaking Customer Representative
    hace 2 meses
    Jornada completa
    Brooklyn Heights, Brooklyn

    Bi-Lingual Customer Support Specialist (Mandarin/Cantonese Speaking) Full-Time | New York, NY | $17 - $20/hour About Ideal CDPAP At Ideal CDPAP, we're redefining what it means to deliver exceptional home care support in New York State. As a trusted PPL facilitator for the Consumer Directed Personal Assistance Program (CDPAP), we empower families to take control of their loved ones' care by enabling them to choose their own caregivers, including family members and close friends. What sets us apart? Our people. With a multilingual team fluent in over 14 languages, we connect with New York's diverse communities in the languages they speak and the cultures they live. Position Overview We're looking for a Customer Support Specialist to join our team! In this outbound-focused role, you'll work directly with the members we serve. You'll make calls to ensure compliance, resolve issues, and provide general support to consumers and their Personal Assistants (PAs). Your work will ensure families receive uninterrupted care. Responsibilities Conduct outbound calls to Consumers and Personal Assistants to ensure program compliance and continuity of care. Follow up on documentation requirements, scheduling needs, and onboarding tasks. Monitor and support EVV (Electronic Visit Verification) compliance through regular outreach. Audit Consumer and Personal Assistant profiles to ensure accuracy and completeness. Document all interactions and outcomes accurately in our systems. Provide support to consumers who need assistance registering a new Personal Assistant. Escalate issues to management as needed and collaborate with team members to resolve complex cases. Qualifications Strong verbal and written communication skills Bilingual or multilingual preferred Ability to make high-volume outbound calls with professionalism and empathy Excellent organizational skills with strong attention to detail Ability to multitask, prioritize, and meet deadlines in a fast-paced environment Basic computer proficiency (email, spreadsheets, CRM/database systems) Reliable, self-motivated, and comfortable working independently Previous experience in customer service, call center, or healthcare coordination is a plus What We Offer Competitive pay: $17 - $20 per hour based on experience Employer-funded healthcare Commuter benefits program Paid time off Schedule & Location Job Type: Full-Time Schedule: Monday through Friday, 9:00 AM to 5:00 PM Location: In-office Brooklyn

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  • Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    Hospitality & Operations Lead (Lead Barista with Lead Management Skills)
    hace 2 meses
    Jornada completa
    Carroll Gardens, Brooklyn

    About Light Switch Light Switch is a neighborhood coffee shop and bar opening in Carroll Gardens, Brooklyn. By day, we serve specialty coffee, pastries and light fare. By night, we transition into a relaxed social environment serving beer, wine, spritzes and shareable food offerings. We are seeking Hospitality & Operations Leads to join our opening leadership team. These roles are responsible for helping establish service standards, training team members, maintaining operational excellence and delivering exceptional guest experiences across both daytime and evening service. Working alongside the co-founders of the business Henry and Mark. This is an opportunity to play a key role in building a new hospitality business from the start. Position Summary The Hospitality & Operations Lead is a hands-on lead role responsible for overseeing front-of-house operations, supporting daily business performance and ensuring an outstanding guest experience throughout all trading periods. This role requires flexibility to lead both coffee service and evening beverage service, while acting as a role model for hospitality, teamwork and operational execution. The successful candidate will be equally comfortable leading a busy morning coffee rush, coaching team members during service and hosting guests during evening operations alongside the rest of the team. Key Responsibilities Guest Experience & Hospitality ● Deliver exceptional hospitality and create memorable guest experiences ● Build relationships with regular guests and foster community engagement ● Resolve guest concerns professionally and confidently ● Ensure service standards are consistently executed throughout the day and evening Coffee Operations ● Prepare and serve specialty coffee beverages to company standards ● Monitor coffee quality and consistency ● Support coffee training and ongoing development of team members ● Maintain espresso equipment and coffee workstations Evening Beverage Operations ● Serve beer, wine and spritzes to company standards ● Support beverage menu development and seasonal offerings ● Maintain beverage quality, presentation and service standards ● Ensure compliance with responsible alcohol service practices Leadership & Training ● Lead shifts and act as the senior team member on duty ● Train, coach and develop hospitality team members ● Support onboarding of new hires ● Drive accountability for service, cleanliness and operational standards ● Foster a positive and collaborative team culture Operations & Administration ● Open and close the business according to established procedures ● Perform cash handling and end-of-day reconciliation ● Monitor inventory levels and communicate ordering requirements ● Assist with receiving deliveries and stock management ● Ensure compliance with food safety and health regulations Business Performance ● Drive sales through guest engagement and product knowledge ● Support achievement of labor and operational goals ● Identify opportunities to improve efficiency and guest satisfaction ● Act as a trusted partner to ownership in day-to-day operations Qualifications Required ● Minimum 2-3 years hospitality experience ● Experience in specialty coffee (experienced barista), restaurants, bars or hospitality operations ● Strong leadership and communication skills ● Proven ability to perform in a fast-paced environment ● Passion for hospitality and guest experience ● Flexible availability including mornings, evenings and weekends ● Food Handler certification Preferred ● Experience leading shifts ● Specialty coffee experience ● Wine, beer or beverage service experience ● Experience with Toast POS ● Experience in a new start-up operation. What Success Looks Like ● Outstanding guest experience across all dayparts. ● Consistent coffee and beverage quality ● Strong team culture and engagement ● Well-executed openings, closings and shift transitions ● Operational excellence throughout both daytime and evening service ● Positive contribution to the growth and reputation of Light Switch Compensation ● Competitive hourly wage ● Participation in tip pool ● Leadership development opportunities ● Opportunity for future advancement as the business grows Schedule Full-time position averaging 35-40 hours per week with a mixture of morning, daytime, evening and weekend shifts. But we are flexible depending on the individual's needs. This role ideal requires flexibility to support both coffee and evening beverage operations. Or specifically one day-part throughout the week and weekend.

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  • Entry level Customer Success Associate
    Entry level Customer Success Associate
    hace 2 meses
    $2800–$4800 mensual
    Jornada completa
    Financial District, Manhattan

    We is expanding and hiring a Customer Success Associate in NYC to represent Verizon. As a trusted sales and business consulting firm, we deliver structured outreach and precision-driven client support. As a Customer Success Associate, you’ll coordinate service activations, verify documentation, and uphold Verizon’s commitment to efficiency, customer trust, and consistent sales performance. As a Customer Success Associate, you’ll lead structured outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services. In this Customer Success Associate role, you’ll manage enrollment workflows with precision, ensure timely service activation, and maintain clean CRM data to support campaign visibility, client engagement, and sales growth. As a Customer Success Associate, you will play a key role in driving sales results through direct outreach and solution-based conversations. Customer Success Associates are expected to maintain strong sales awareness while delivering accurate information and building long-term client relationships. This Customer Success Associate position combines operational support with frontline sales execution. Role Requirements for a Customer Success Associate • Execute residential outreach across assigned territories, introducing Verizon’s wireless, fiber, and bundled services using approved engagement workflows that support sales objectives., • Manage enrollment workflows, ensuring accurate documentation, service selection, and activation timelines aligned with sales targets., • Present service proposals based on connectivity goals, usage patterns, and budget parameters to drive informed sales decisions., • Log enrollment activity, pipeline movement, and service status in CRM to support campaign tracking, performance forecasting, and overall sales visibility., • Coordinate with internal teams to align onboarding, provisioning, and delivery benchmarks that directly impact sales outcomes., • Monitor territory metrics and share insights to improve outreach strategy, enrollment efficiency, and sales performance. What’s in it for Our Customer Success Associate • Hands-on training in Verizon’s wireless, fiber, and bundled service tiers, plus CRM systems, outreach protocols, and foundational sales techniques., • Structured path to advance into Account Manager, Team Lead, or Campaign Strategist roles with increased sales responsibility., • Join a performance-driven team focused on precision, outreach impact, enrollment velocity, and measurable sales results., • Grow in a culture that values initiative, rewards results, and promotes from within based on consistent sales performance., • Qualities That Set You Apart as a Customer Success Associate, • Experience in client enrollment, structured outreach, or sales preferred—especially within telecom, retail, or subscription-based environments., • Communicates with clarity and consistency across Verizon’s service tiers, supporting trust, engagement, and sales conversion., • Resolves service gaps using Verizon’s approved outreach protocols and activation workflows while maintaining sales focus., • CRM proficient; maintains clean, actionable data to support pipeline tracking, territory visibility, campaign continuity, and sales reporting. Job Type: Full-time Pay: $700.00 - $1,200.00 per week Work Location: In person Benefits: • Professional development assistance, • Referral program

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