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We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: • Competitive wages; $16.50 per hour, • Growth opportunities abound – We promote from within, • Paid travel with overnight stays, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Can perform physical work of moving, bending, standing and can lift up to 50 lbs., • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Interested in traveling within and outside of your home state, with overnight hotel stays, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: • Competitive wages; $16.50 per hour, • Growth opportunities abound – We promote from within, • Paid travel with overnight stays, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Can perform physical work of moving, bending, standing and can lift up to 50 lbs., • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Interested in traveling within and outside of your home state, with overnight hotel stays, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: • Competitive wages; $16.50 per hour, • Growth opportunities abound – We promote from within, • Paid travel with overnight stays, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Can perform physical work of moving, bending, standing and can lift up to 50 lbs., • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Interested in traveling within and outside of your home state, with overnight hotel stays, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this role, you will provide in-store merchandising support to Retailers to meet shoppers’ needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us? What we offer: • Competitive wages; $16.50 per hour, • Growth opportunities abound – We promote from within, • Paid travel with overnight stays, • No prior experience is required as we provide training and team support to help you succeed, • Additional hours may be available upon request, • We offer benefits that can be customized to meet your family’s needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: • Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner, • You’re 18 years or older, • Can perform physical work of moving, bending, standing and can lift up to 50 lbs., • Have reliable transportation to and from work location, • Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members, • Interested in traveling within and outside of your home state, with overnight hotel stays, • Are a motivated self-starter with a strong bias for action and results, • Work independently, but also possess successful team building skills, • Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can’t wait to learn more about you. Apply Now!

Job Description LIVunLtd partners with five star hotels and is looking to bring on a high end concierge to join our team to offer high end concierge services in a hotel setting. A Hotel Concierge is a front-facing position that requires polish, poise and a passion for delivering amazing customer service. The Hotel Concierge possesses an in-depth knowledge of local businesses, entertainment venues and travel options. LIVunLtds standards for our Hotel Concierges are that this individual understands the value of excellence in customer service and can provide 5 star-level service to all guests at all times. Hotel experience is preferred. There are both part-time and full-time hours available. ESSENTIAL RESPONSIBILITIES • Welcome guests upon entrance and confirm reservations., • Arrange premium tickets to in demand shows, sporting events and concerts., • Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements, including but not limited to; events, excursions, transportation, dining etc., • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations., • Answer phone calls, make reservations, take and distribute messages or mail and redirect calls., • Respond to complaints and strategize to find an adequate solution., • Perform other additional duties and responsibilities specific to the location and upon the request of your manager. SKILLS AND QUALIFICATIONS. • Qualified candidates must have 1-3 years of concierge experience., • In-depth knowledge of local businesses, entertainment venues and travel options., • Great instincts and excellent communications skills., • Genuine desire to provide amazing customer service., • Ability to speak foreign language(s) is a plus. BENEFITS As a Member of the LIVunLtd Team you can expect: • Growth opportunities, • A fun, friendly, professional working environment, • Competitive compensation within industry standards, • Available to eligible team members: Health Benefits, Dental Benefits, Vision Benefits, 401K Benefits, Life Insurance COMPENSATION The Hotel Concierge position with LIVunLtd pays $55,000-$70,000 per annum. Being the third party nature of LIVunLtd, salaries are dependent on the relevant experience and the location of the position. LIVunLtd is committed to the safety and well-being of our employees, vendors, and clients. We are following regional and contractual guidelines that mandate COVID-19 vaccination and testing requirements. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. LIVunLtd is an equal opportunity employer. For more information regarding our career opportunities, please visit our website. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $37 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage, • Be able to participate proficiently in functions outside one’s department when called uponQualifications -Previous service experience is an asset -Previous Point of Sale System experience is an asset -Excellent communication and organizational skills -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Sartiano's at the Mercer Hotel 99 Prince Street The Role: You are the first impression of the restaurant and set the tone for the guest experience. There will be times you answer the phone, take reservations, and be responsible for seating guests throughout the restaurant. We are looking for someone that is available Fridays, Saturdays, and Sundays. Responsibilities: • Warmly greet and welcome guests and escort them to their tables while providing personalized assistance, • Operate SevenRooms reservation platform, keeping the Maître D’ and Management team updated on cancellations, late arrivals, and walk-ins, • Move and arrange tables, chairs, and settings and organize seating for groups with special needs, • Performs opening and closing duties, as needed Qualifications & Disposition: • Must have a minimum 1 year experience as a restaurant host in an upscale or fine dining environment, • Proficient in Reservation Management platforms, • Flexible schedule based on the needs of Sartiano's, • Passion and knowledge of food & beverage operations, • Ability to build tasteful and respectful relationships with guests, • Professional, tactful, and well-versed in conflict resolution, • Ability to understand and follow written and verbal instructions, • Ability to work in a fast-paced environment Benefits: • Medical, Dental, and Vision insurance, • 401k with employer match, • Commuter benefits, • Daily family meal provided Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb stairs, balance and stoop, kneel, and crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Are you an experienced, detail-oriented housekeeper with a passion for excellence? Our premier housekeeping service in Manhattan, Zen Home Cleaning provides discreet, white-glove care for some of New York City’s most exclusive residences. We are seeking exceptional cleaners who take pride in their craft and understand the standard of service required in luxury environments. What You’ll Do: • Deliver meticulous cleaning with attention to fine details (marble, crystal, antiques, art collections, couture wardrobes)., • Provide discreet, professional service in private households., • Organize and maintain spaces to the highest standard of elegance., • Demonstrate respect, discretion, and confidentiality at all times., • Follow luxury service protocols and client preferences. What We’re Looking For: • Previous experience in luxury hotels, private estates, or high-end housekeeping., • A keen eye for detail and pride in delivering perfection., • Professional demeanor and excellent communication skills., • Reliability, punctuality, and a polished presentation., • Authorized to work in the U.S. and able to pass background screening. Why Join Us: • Competitive, above-market pay with growth opportunities., • Great tips from clients, • Consistent, stable scheduling (full-time & part-time opportunities)., • Training in luxury service standards., • Prestige: work in some of Manhattan’s most beautiful and exclusive homes., • A supportive, professional team that values your expertise. Location: Manhattan, Brooklyn, Queens, NY Compensation: Premium hourly + benefits & bonuses (commensurate with experience) If you hold yourself to the highest standard and want to be part of an elite team serving Manhattan’s finest residences, we’d love to hear meet you. APLEASE ATTEND OUR OPEN HOUSE ON TUESDAYS OR THURSDAYS AT 9:00AM. PLEASE SEE ALL DETAILS BELOW. DATE: Every Tuesday and Thursday TIME: 10:00am (latecomers will be sent away) LOCATION: Zen Home Inc., 121 West 27th Street, Suite 801, New York, NY 10001, bet 6th & 7th avenues NOTES: Please be on time, bring your resume and dress for success Company DescriptionZen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Competitive CompensationJob Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you! Responsibilities • Greet every guest with a smile, • Assist guests with the registration process, • Answer phone calls and take messages accurately, • Anticipate the needs of guests and build rapport, • Respond to guest concerns and resolve them appropriately, escalating to management when necessary, • Maintain accurate records of registration and payment information, • Ensure compliance with health and quality standardsQualifications, • High School Diploma/GED required, • Familiarity with hospitality industry standards, • Knowledge of front desk operations and procedures, • Proficient in English; knowledge of other languages is a plus, • Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations, • Ability to demonstrate genuine care for customers and employees, • Ability to work in a fast-paced environment

Job Description Position Overview An exclusive luxury members club in New York City is seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure every area of the property consistently reflects exceptional cleanliness, presentation, and service standards. This is a leadership role within a high-end hospitality environment that blends luxury hospitality, wellness, dining, fitness, and member experiences. The ideal candidate is a polished, hands-on leader who can effectively supervise housekeeping staff, uphold luxury standards, coordinate with multiple departments, and create an exceptional member experience through operational excellence. What You'll Do Team Leadership & Staff Development • Supervise and coordinate the daily activities of housekeeping attendants across multiple shifts and operational areas., • Create and manage schedules to ensure appropriate staffing coverage, including evenings, weekends, holidays, and peak business periods., • Lead daily shift briefings to communicate priorities, special events, VIP arrivals, inspection results, and operational updates., • Coach, mentor, and develop team members through ongoing feedback, training, and performance management., • Assist with recruitment, onboarding, and training of new housekeeping staff., • Foster a culture of accountability, professionalism, teamwork, and service excellence. Quality Assurance & Inspections • Conduct comprehensive inspections throughout the property to ensure luxury-level cleanliness and presentation standards are consistently maintained., • Inspect and maintain:, • Spa and wellness areas, • Locker rooms, • Fitness facilities, • Lounges, • Restrooms, • Corridors, • Offices, • Public and member-facing spaces, • Identify deficiencies and implement corrective actions promptly., • Ensure compliance with housekeeping procedures, chemical handling standards, and OSHA safety practices. Operations & Inventory Management • Manage inventory levels for cleaning supplies, linens, guest amenities, and housekeeping equipment., • Monitor usage patterns and recommend efficiencies while maintaining luxury standards., • Ensure housekeeping carts, storage rooms, closets, and back-of-house areas remain organized and fully stocked., • Coordinate with vendors and management to maintain appropriate inventory levels. Cross-Functional Collaboration • Partner closely with Spa, Front Desk, Food & Beverage, Facilities, and Events teams to deliver a seamless member experience., • Coordinate housekeeping support for special events, VIP guests, and high-traffic periods., • Communicate maintenance concerns and facility issues proactively to appropriate departments., • Ensure housekeeping operations enhance the member experience without disrupting the club environment. Required Qualifications Hospitality Experience • 2–4 years of housekeeping experience within a:, • Luxury hotel, • Upscale spa, • Private club, • Luxury residential property, • Comparable hospitality environment

Job DescriptionDescription: Administration • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier., • Run audit reports and journals from all credit card and computer systems., • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations. Support • Make corrections and adjustments and handle any computer issues that may arise., • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department., • Ensure all reports and back-up vouchers are complete and filed properly., • Review and correct discrepancies in the Front Desk System., • Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations., • Ability to communicate effectively with guests, vendors, and other associates., • Ability to adhere to all applicable Federal, state, local, safety, and health standards., • Ability to assist with the design and preparation of statistical reports and presentations as needed., • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed., • Ability to accurately reports information., • Ability to scrupulously follow all StepStone and hotel policies and procedures., • Attend required Hotel meetings., • Professionalism and Style Expectations Personal Effectiveness • Projects and assignments are completed thoroughly, professionally, and with care., • Adjusts to high-pressure conditions and is open to change., • Assumes responsibility for personal growth and development., • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication • Understands and communicates the StepStone Mission and Core values., • Expresses ideas and conveys information clearly, effectively, and professionally., • Actively listens to others., • Conveys company information, decision, or problems to appropriate parties on a timely basis., • Works to resolve disagreements and is respectful of peers and co-workers.Requirements, • Minimum lifting of 20 pounds., • Pushing, bending, stooping, upward reaching, manual dexterity., • Hearing, writing, typing., • Minimum pulling of 20 pounds., • Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: • Must have a comprehensive knowledge of service standards, guest relations, and etiquette., • Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations., • Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates., • Must have excellent mathematical and computer skills., • High school education and relevant training and experience required. Additional education preferred., • At least one year of relevant experience required., • Ability to timely obtain any required licenses or certificates., • CPR training and first aid training preferred., • Additional language ability preferred. EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements:

Job Description JOB DUTIES: This position, which is key for our goal, will be responsible for greeting and welcoming patients and visitors who come into the Hospital utilizing exceptional Customer Service. This position must mirror the polite, positive assistance and attitude that positions such as airline hosts and hotel concierges display. For example, giving directions or accompanying patients and visitors to their destinations, answering questions regarding where food, refreshments or gifts are located, waiting time, offering refreshments to those in the waiting area, assist those with special needs and keeping them updated regarding their loved one's procedure and expected time of discharge to name a few. This person will be the face of the hospital, the first person that patients and visitors interact with. Our goal is that everyone who comes into our Hospital has a positive experience. JOB REQUIREMENTS: Previous Hospitality experience as a Host/Hostess/Concierge in hotel, airline or cruise ship industry or similar hospitality experience is required. Candidates without previous Hospitality experience will not be considered. High School Diploma or equivalent required. Applicable College courses or Hospitality training a plus.

Job Description POSITION OVERVIEW: As a Concierge at The Pierre New York, A Taj Hotel, you will be the epitome of hospitality and service excellence. You will play a pivotal role in ensuring that our guests’ needs are not only met but exceeded, providing personalized assistance and recommendations to enhance their experience at our prestigious establishment. KEY RESPONSIBILITIES Serve as the primary point of contact for guests, warmly greeting them upon arrival and maintaining a professional demeanor throughout their stay. Anticipate guests' needs and proactively offer assistance to enhance their experience. Provide a wide range of concierge services, including restaurant reservations, transportation arrangements, theater ticket bookings, and tour recommendations. Utilize extensive knowledge of New York City to tailor recommendations and itineraries based on guests' preferences. Address guests' inquiries, requests, and concerns promptly and effectively, demonstrating empathy and resourcefulness. Maintain clear and concise communication with guests, colleagues, and other departments to ensure seamless coordination of services. Manage resources efficiently, including maintaining an up-to-date database of contacts, vendors, and local attractions. Collaborate with other hotel departments to ensure a cohesive guest experience and smooth operation of services. Stay updated on industry trends, local events, and attractions to continuously enhance service delivery. Supervise bell staff to ensure smooth arrival and departure of guests, proper handling of luggage, and follow-up on guest requests. Provide accurate and expert information to guests in a courteous and professional manner. Take messages for in-house or arriving guests with accuracy and proper follow-up. Handle incoming and outgoing mail, packages, and emails accurately and timely. Establish close contacts with city activities providers to provide VIP information, ticketing, reservations, etc. Maintain knowledge of all hotel services, hours of operation, key personnel, and hotel policies. Keep management informed of any guest problems or complaints and actions taken. Assist in the reconciliation of charges originating from the Concierge Desk with accuracy. Display a high level of integrity and ethics at all times. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management or departmental management. QUALIFICATIONS and REQUIREMENTS: High school diploma or equivalent required. Additional education or certification in hospitality management or related field is a plus Minimum 2 years’ experience as a lobby level hotel Concierge in the luxury market and/ or related luxury experience. Exceptional interpersonal and communication skills, with fluency in English (additional languages are a plus Fluency in a language other than English strongly preferred. Ability to attend to detailed and meticulous guest requests. Utilization of hotel computer systems and phone systems effectively; prior knowledge of Microsoft Office, OPERA, ALICE, and digital platforms such as RESY, OpenTable, Seven Rooms, etc. a plus PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Standing/walking; forward bend, overhead reaching, kneeling to lift packages and suitcases Force: * Average package or suitcase: 25 lbs. *Heaviest package or suitcase: 50 lbs. *Scale: 25 lbs. Repetitions: * Lifting occurs 3-4 x hour x 8 hours/day *50 lbs. lifts occur occasionally *25-30 lbs. lift occur frequently *Standing/walking is continuous Sensory: *Good communication skills necessary (speech and hearing)

Job DescriptionJob description Housekeeping Supervisor We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experiences that make people’ lives better! As an integral part of the Housekeeping Leadership Team, a Housekeeping Supervisor will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description Interpret, administer, and promote all departmental policies, procedures, and established standards. Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. Monitor & follow-up on work orders and submit them to Engineering according to hotel procedures Conduct pre-shift meetings Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms Make recommendations and follow through on disciplinary action for assigned staff Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. Provide exceptional guest service for all requests by responding in a timely manner Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards Assist in conducting monthly and quarterly Housekeeping department inventories Assist in maintaining required par level of all linen and guest supplies Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies Monitor out-of-order, out-of-service, discrepant, and showrooms daily Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. Participate in department meetings and quality check inspections Make sure floor storage areas and closets are kept in an orderly and clean fashion Handle/manage all lost and found items according to procedure Perform other reasonably assigned tasks Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements Local candidates only U.S. Citizenship/Work Authorization required 2 years of Housekeeping Supervisory experience in a luxury hotel preferred Be able to lift 50 pounds without restrictions Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service Knowledge of operational controls, budgeting, forecasting, and scheduling Strong oral and written communication skills Ability to train and develop team members Excellent organizational skills. Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor Working knowledge of Time & Attendance software Spanish speaking preferred, other languages very helpful Be able to speak, write and understand the primary language of the workplace Bi-lingual/Fluency in Spanish very helpful Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. Must have excellent interpersonal and sales-related skills. Must have exceptional organizational skills. Must be able to handle multiple tasks and projects daily. Must be able to work independently with little or no supervision. Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. Accept, record and deliver wake-up calls. Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. Working knowledge of Opera PMS and related hotel management systems preferred. Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. Proficient with Microsoft Office Suite and basic administrative tasks. Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. High school diploma required; hospitality or business coursework preferred. SKILLS Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. Detail-oriented with commitment to accurate data entry and guest record maintenance. Able to maintain a calm, polished demeanor in a busy, guest-facing environment. Technologically savvy and confident in using phones, office software, and internal communication tools. Adaptable, flexible, and willing to support other departments as needed. Service-oriented with a passion for delivering personalized luxury experiences. Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The Guest Experience Ambassador is responsible for being the first point of contact for all our guests. The Guest Experience Ambassador is responsible for providing genuine hospitality while maintaining all aspects of the space and meeting guests’ needs. KEY RESPONSIBILITIES Follow the posted opening and closing duties. Take accurate and complete reservations. Always provide excellent service. Cooperate with the Maître ’d and the Management team to greet incoming and departing guests with a warm, knowledgeable & noticeably appreciative demeanor with eye contact and a genuine smile. Set and maintain the dining room and podium environment and ensure materials are perfectly clean. Have necessary knowledge of menu items to assist guests as needed. Assist guest and colleagues courteously and efficiently. Use the guest’s name appropriately and communicate it to restaurant colleagues. Assist in seating guests and pulling their chairs. Assist restaurant colleagues to prepare for service. Communicate other necessary information with colleagues (i.e. birthdays, anniversaries, special requests). Communicate through Guest Movement chat group any relevant guest movements, such as Aman F&B VIP chat. Inform restaurant managers of daily reservations forecast. Assist in monitoring all guests’ needs. Log in information about guest preferences. Check daily for our regular guest preferences and record them in our daily list for the service. Ensure all soignees are given to the service team. Assist with coat check as needed. Assist taking guests to the Jazz Club. Assist in providing “Magic Service” for hotel guests. Input member engagements notes. All other responsibilities assigned by Management. REQUIRED EXPERIENCE AND QUALIFICATIONS 1 year experience in a luxury hotel environment or similar setting in restaurants or food and beverage. Must be able to work weekends and have open availability. Must be capable of working in a team-oriented environment to achieve the hotel’s common goal of guest satisfaction. Must be able to take constructive criticism and work well in a team dynamic. Positive, engaging, and energetic personality. Must be personable and able to anticipate guests’ needs. Able to be organized, manage time wisely and work with little to no direct supervision. Very high attention to detail. Sensitive to cultural nuances. Excellent communication skills, both written and verbal on English. Able to handle a multitude of tasks in an intense, fast paced environment. Excellent people skills and the ability to work under pressure and with various stakeholders. Ability to maintain a clean and professional appearance as per company policies. Ability to stand for extended periods of time. Multi-lingual is a plus. Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions. Experience working with SevenRooms is preferred. TIPS Certified EEO M/F/M/V/D We use eVerify to confirm U.S. Employment eligibility.

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Doorperson Location: Crosby Street Hotel Position Type: FT, Non-Exempt Reports To: Front Office Manager Bell Person/Door Person The Bell Person/Door Person is responsible for greeting, receiving and welcoming of all hotel guests. As part of the Reception team, you will be the first person to greet guests therefore it is vital that this is done with exceptional attention to detail. Responsible for meeting and greeting guests, luggage handling and storage, doorman duties and deliveries. MAIN DUTIES: • To greet and bid farewell to guests in a friendly manner, • Secure and organize storage of luggage, • Hailing taxis when required, • Ability to familiarize guests with the neighborhood REQUIREMENTS: • Customer Service experience, • Excellent knowledge of NYC, • Must be in good physical condition. Proficient in lifting and handling techniques. Able to lift 50 pounds. Hours Required: Full time, 8 hours a day plus an unpaid 30-minute break What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at Crosby Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Reservations Department’s vision is to provide the highest level of excellence and to exceed The Plaza’s Five Star standards. We operate with a professional approach to all tasks, while consistently maintaining internal and external guest satisfaction by anticipating their needs. Compensation: $32 - $37 per hour (Hourly Rate) Summary of Responsibilities: Responsibilities and essential job functions include but are not limited to the following: • Review reservations made each day, review 3rd party billing, arrival and departure dates, guest profiles, room blocking, special requests, traces, and ensuring stellar attention to all VIP guests, • Process special billing requests, • Ensure accuracy and attention to detail, • Processing of no shows, facilitating communication between all departments involved, • Test calls to Global Reservation Center, • Liaise with Sales team in coordinating group bookings, • Set up group room blocks, rooming lists, billing, or special notations and make group reservations in room block, • Monitor room inventory and notify Reservations Manager of any immediate changes, • Run daily reports and complete daily shift task list, • Assisting with other duties assigned, • Maintain positive working relationships with colleagues, travel agents, Global Reservation Center agents and other parties associated with the reservations process, • Participate and adhere to Fairmont Hotels & Resorts Policies & Procedures, • Complete office administrative duties where requiredQualifications, • Minimum 1 year as a reservations agent or 2 years in a customer service position, • Must have experience in hospitality with an understanding of operations, • Opera experience preferred, • Professional telephone/email etiquette and the ability to upsell the hotel’s products/services, • Willingness to learn, friendly demeanor, ability to work well within reservations and other departments, clear and concise communication skills, • At least two years prior luxury hotel experience in a customer service position or a minimum of 1 year in hotel reservations, • Working knowledge of the following: Property Management Systems (preferably Opera), Central Reservation Systems, Microsoft applications including Outlook, Excel, and Word, • Must be able to work a flexible schedule (days, nights, weekends, and holidays), • This position is required to be on site five days a week Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Our Company Equinox Hotels will cater to the high-performance traveler guest and those aspiring for high performance and will fuse substance and style to serve as the ultimate hotel destination with a 360-degree lifestyle experience. Our hotels will offer the bespoke experiences and unparalleled services consumers have come to expect from Equinox over its 25-year history. Our Code IT’S NOT FITNESS. IT’S LIFE. We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them, and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, living ahead of the moment in fashion, culture and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others, we are excited to discuss career opportunities with you. Job Overview The PM Housekeeping Manager will report to the Assistant Director of Housekeeping and will oversee all day-to-day operations focusing on the PM shift within the Housekeeping Team. Essential Job Functions: • Responsible for hotel cleanliness and brand service standards are being maintained in both back and front of house areas, • Communicate and cooperate with various departments including Front Office, In Room Dining and Engineering to assure Hotel Member Satisfaction, • Supervise Housekeeping and Valet team members development, • Ensure equipment and cleaning supplies are safe and secure, • Inspect public areas, accommodations, and back-of-house areas in a timely fashion, • Conduct Daily Pre-Shift departmental meetings and attend operations meetings as needed, • Plan, assign and monitor deep cleaning projects and various other assignments for all Room Attendants, Housepersons and Valet Attendants, • Monitor all V.I.P.'s, and special requests, • Respond to and follow up on Hotel & Team Member questions, concerns, or issues. Provide assistance, directions, and information as requested., • Perform administrative duties such as payroll, inventory, purchasing and scheduling as needed., • Issue daily assignments to Team Members according to occupancy and preferences, • Properly train and re-train employees based on established standards. Administer follow ups accordingly, • Strongly focused on FORBES Evening Service Standards, • Drive Productivity to ensure that credits are met, • Oversee rooms preparation for the following day Skills, Education and/or Certifications • Bachelor’s Degree or Equivalent., • Three to Five years in a similar role in luxury NYC hotels., • NYC Union experience required., • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers, and management to their understanding., • Prior guest relations training., • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness, and work with a minimum of supervision., • Ability to think quickly and act appropriately in emergency situations., • Perform well under pressure situations, time demands, and work overtime when needed., • Punctuality and regular and reliable attendance., • Interpersonal skills and the ability to work well with co-workers and the public., • General computer knowledge and ability to enter work orders, make notes, etc. or related systems., • Ability to work flexible schedule (AM, PM, Overnight, Weekends & Holidays) This position will need to work a minimum of 12 months as a PM Housekeeping Manager before transitioning to another shift/department This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description This role requires bilingual fluency, both written and spoken. Position Overview: The Case Manager will provide ongoing on-site services that are culturally competent in the pursuit of supporting asylum seekers to resettle without needing to rely on city’s provided housing. The case manager will play a crucial role in meeting the needs of families in the sanctuary hotel site including assisting in the relocation of families. Case managers will work with individuals and families facing various challenges, such as economic hardship, mental health issues, or child welfare concerns. Position Qualifications: Minimum of Bachelor’s degree in social work, criminal justice, human services or equivalent from an accredited college as well as a minimum of two years’ experience working with youth and or families that are considered immigrants, refugees or other vulnerable populations. Shelter and or residential experience required. Must be a team player and have the ability to work independently. Must be flexible and able to work some evenings and weekends. Schedule may be staggered. Bilingual required; must have strong conversation and writing skills in both English and Spanish. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Job DescriptionTrump International Hotel and Tower New York is looking for a Concierge to join our dynamic team. Responsibilities include: • Greet guests in a warm and professional manner, • Provide information to guests and visitors regarding the hotel and the city, • Identify guests’ needs and assist with recommendations and arrangements (reservations, transportation, etc.), • Act as a liaison between guests and other departments within the hotel and external agencies Job Requirement: • At least 1 year of Concierge experience at a luxury Hotel, • Member of Les Clefs d'Or preferred, • Have strong knowledge of the restaurants, bars, nightclubs, theatres, Broadway shows, and attractions in New York City as well as possess the ability to investigate any unfamiliar resources requested by guests, • Candidate must work a 100% flexible schedule which will include weekends, am or pm shifts, and holidays., • Knowledge of OPERA and Alice, • A strong sense of urgency, flexibility, organizational skills, and ability to multi-task are a must, • Excellent communication skills both written and verbal in English, • Multilingual, • College degree or equivalent experience. Hospitality degree is a plus Base Salary: $31.73 - 42.31 We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law.

Job Description Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Compute bills, collect payments, and make change for guests., • Issue room keys and escort instructions to bellmen., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Contact housekeeping or maintenance staff when guests report problems., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Be an outgoing, welcoming personality for the Hotel., • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available for work days, evenings, weekends and holidays. To do this kind of work, you must be able to: Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description The Guest Relations Specialist position offers a unique opportunity for individuals seeking hands-on experience in the hospitality industry. Under the guidance of the Guest Relations Manager, the Guest Relations Agent will gain valuable insights into the world of guest relations, ensuring that every guest's stay is exceptional. This role provides a platform to learn, grow, and make a significant impact in the luxurious environment of the hotel. Objectives: Guest Satisfaction: Assist in providing a seamless and personalized experience to guests, aiming to exceed their expectations and ensure their satisfaction. Operational Systems: Computer skills to learn and navigate SAP to assist with room allocation, upgrade, updating notes. Operate email and manage the Guest Review Management (Review Pro) /Incident Software (HUB). Concierge Services: Assist guests in providing information, recommendations, and booking services for guests, ensuring they have access to the best local experiences. Communication: Speak with others using clear and professional language; answer telephones using appropriate etiquette. Enhance communication skills by interacting with guests, addressing their needs, and ensuring prompt resolution of any issues or concerns. Problem-Solving: Develop the ability to quickly identify and resolve guest complaints or issues to maintain a positive atmosphere. Cultural Awareness: Gain a deeper understanding of cultural sensitivities and expectations to ensure international guests feel comfortable and respected. VIP Services: Support the special needs of VIP guests, including creating VIP Arrivals list and arranging / assist with delivering amenities, reservations, and personal touches to create an unforgettable experience. Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays. Property Knowledge: Acquire in-depth knowledge of the hotel's facilities, services, and local attractions to provide guests with accurate information. Team Collaboration: Work closely with various hotel departments, such as Front Office, Housekeeping, F&B, and Engineering to coordinate guest requests and ensure a seamless stay. Develop and maintain positive working relationships with others; support team to reach common goals.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $37 per Hour Temporary: This position is covering a medical leave and the duration is expected to be around one month, however it is subject to change RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage, • Be able to participate proficiently in functions outside one’s department when called uponQualifications -Previous service experience is an asset -Previous Point of Sale System experience is an asset -Excellent communication and organizational skills -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Check guests in and out of rooms; ensure that all guest information is accurate and up to date Handle all guest payment for charges incurred; correct guest bills as needed Prepare audit accurately at end of shift Maintain an accurate bank for giving change, cashing checks, etc Answering both guest and team member inquiries Accepting mail, packages, laundry, etc from guests and properly processing those items Answering any phone calls that come to the desk Dispatch bellstaff for guest assistance Follow any directions given by Front Office Manager or Assistant Front Office Manager Keep updated on all Front Office news as well as hotel-wide announcements, functions, etc by checking the Front Office information board daily

Job Description In Room Dining Server Reports To: Restaurant F&B Manager The Place: Nestled in the heart of SoHo at The Mercer, Sartiano’s combines Italian heritage and fare with a modern fine dining experience. Sartiano’s was created by prominent lifestyle architect, Scott Sartiano, with culinary direction from three-time James Beard award winner Chef Alfred Portale. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Role: The In-Room Dining Server will be responsible for providing a clean and pleasant dining experience for guests staying in the hotel. They will collect and deliver food and beverage orders courteously and efficiently. We are looking for someone available Monday-Thursday 7:00 AM To 12:00 PM. Responsibilities: • Order Taking: Answer IRD phone/tablet, take detailed food/drink orders, note allergies/restrictions., • Delivery: Deliver orders to guest rooms promptly, courteously, and accurately., • Guest Interaction: Greet guests, answer menu questions, ensure satisfaction., • Setup & Service: Set up tables/trays according to standards., • Payment Processing: Record transactions, handle payments using Toast POS systems., • Coordination: Communicate with the kitchen regarding orders, availability, and special requests., • Maintenance: Clean work areas, restock supplies, perform opening/closing duties. Qualifications & Disposition: • Must have a minimum of 1-year of In room dining experience in luxury hotel environment, • Must be available to work AM shifts - Monday-Thursday 7:00 Am To 12:00 PM, • Passion for food and beverage operations, • Ability to maintain a positive and professional demeanor at all tines, • Flexible schedule based on the needs of Sartianos, their programming, and peak times, • Ability to understand and follow written and verbal instructions, • Ability to prioritize and work in a fast-paced environment Benefits: • Medical, Dental, Vision insurance, • 401(k) with employer match, • Paid Time Off, • Commuter Benefits, • Daily family meal, • On-going food and beverage education Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer F&B, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Position: Guest Service Agent Essential Duties and Responsibilities As a Guest Service Agent, you will provide exceptional service to guests throughout their stay. You will be responsible for assisting guests with check-in, check-out, and addressing their needs to ensure a positive and memorable experience. As one of the first points of contact for our guests, you play a key role in creating a welcoming atmosphere and delivering outstanding hospitality. Guest Service Agents are expected to perform the following responsibilities with professionalism, accuracy, and the highest standards of customer service: • Act in accordance with all security and emergency procedures and manage the instigation of these, as required, • Ensure that all Guest complaints managed, recorded, and resolved promptly, • Support the Night Auditor with all Front Desk and accounting related duties, • Produce nightly reports, as required, • Inform Departments of special requests, early/late departures, room changes and other Guest requests, • Maintain good communication and work relationships in all hotel areas, • Act in accordance with fire, health and safety regulations and follow the correct procedures when required, • Deliver attentive, courteous, and efficient service to all guests during check‑in, throughout their stay, and at checkout, while upholding the highest standards of service and hospitality., • Accurately process guest charges, collect payments, and adhere to all cash-handling standards in accordance with established SOPs, • Manage guest mail, calls, and messages with the utmost respect for privacy and a high level of professionalism Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Guest Service Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: • Positive attitude and good communication skills, • Commitment to delivering a high level of customer service, • Flexibility to respond to a range of different work situations, • Flexible work schedule Day Shift, Night Shift, Weekends, and Holidays It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: • 2yrs Front Desk experience, • Knowledge of the hospitality industry, • High level of IT Proficiency Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job Description Role Summary At Firmdale Hotels, exceptional hospitality is at the heart of everything we do. We are looking for a confident and commercially minded Food & Beverage Administrative Coordinator to support revenue generation across our restaurants and events spaces while delivering a seamless and personalized guest experience. This role is integral to the success of our Food & Beverage operations, acting as a key point of contact for restaurant and event enquiries. Through thoughtful communication, attention to detail, and proactive coordination, you will help convert enquiries into confirmed bookings, maximize covers and event spend, and support the wider Food & Beverage and Events teams. Department: Food & Beverage Reporting to: Food & Beverage Manager Key Responsibilities Guest Experience & Revenue Generation • Proactively convert event enquiries into semi-private or exclusive restaurant dining experiences, • Manage and convert Food & Beverage reservations and event enquiries via phone and email, ensuring all interactions reflect warm and engaging service style in line with Firmdale standards of operation, • Maximize revenue through effective table management, timings of reservations, menu upselling, and prioritizing high-value and repeat guests, • Identify and communicate potential sales opportunities and qualified leads to the Sales & Events team Administration & Operational Support • Maintain accurate and detailed booking records across all reservation systems, • Assist in preparing sales, reservations, and performance reports to support forecasting and business planning, • Ensure clear and consistent communication across Food & Beverage, Events, Kitchen, Front Office, and other hotel departments, • Provide administrative support to Food & Beverage Managers and Supervisors, including GM reports, menu development and formatting, • Support restaurant host teams and service operations during peak periods, acting as a liaison to ensure booking guidelines are followed Skills & Experience • Previous experience in hospitality reservations, events coordination, or sales support, ideally within a luxury or lifestyle hotel environment, • Strong commercial awareness with the ability to confidently convert enquiries into bookings, • A warm, professional, and engaging communication style with excellent phone and email etiquette, • Highly organized with exceptional attention to detail and a proactive approach, • Competent in Microsoft Office, particularly Excel; experience with OpenTable, POS systems, Opera and/or Delphi is advantageous, • Flexible, collaborative, and guest-focused, with a genuine passion for hospitality Why Join Firmdale Hotels • A varied and rewarding role with a direct impact on Food & Beverage and Events revenue, • The opportunity to work with distinctive restaurants, beautifully designed spaces, and a loyal guest following, • Exposure to high-profile events and premium hospitality experiences, • Ongoing training and development within an award-winning, people-focused luxury hotel group

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Concierge is responsible for creating personalized, unforgettable guest experiences through thoughtful recommendations, detailed planning, and elevated service. Whether arranging reservations, sourcing rare items, or opening doors to exclusive opportunities, the Concierge anticipates guest needs and delivers with creativity, discretion, and expertise. This full-time position has hourly compensation of $42.00 per hour. DUTIES AND RESPONSIBILITIES Provide curated recommendations for dining, entertainment, cultural events, wellness, and shopping Coordinate transportation, ticketing, dining, and spa reservations Source specialty items, personalized gifts, and off-menu requests with discretion and resourcefulness Follow up on all guest inquiries and requests to ensure satisfaction Keep detailed records of guest preferences and requests in CRM and PMS systems Liaise with Front Office, Housekeeping, Spa, F&B, and external partners to coordinate experiences seamlessly Support VIP and celebrity guest handling in collaboration with Guest Experience leadership Communicate effectively with all departments to ensure guest expectations are met and exceeded Stay up-to-date on city happenings, seasonal programming, and luxury trends Maintain updated vendor contact lists and preferred partners Handle incoming calls and emails for Concierge services with discretion and poise Support special projects and activations as assigned by leadership Qualifications 2+ years of experience as a Concierge in a luxury hotel or equivalent high-end guest services role In-depth knowledge of New York City’s cultural, culinary, and entertainment landscape Fluent in English; additional language skills strongly preferred (Spanish, French, Portuguese) High level of discretion and emotional intelligence Familiarity with Opera PMS, ALICE, or other guest service systems Les Clef d'Or preferred SKILLS Expert-level communication and problem-solving abilities Strong network and resourcefulness to fulfill complex guest requests Well-organized with strong follow-through and attention to detail Warm, polished, and confident in high-pressure situations PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Luxury residential building is seeking a temporary Attendant to provide maintenance and cleaning duties to its private health club. Applicants must have prior cleaning experience, exceptional customer service, interpersonal and communication skills and a professional demeanor. Prior working experience within a health club, hotel or similar environment is preferred. This is a part-time position; must be able to work Saturdays & Sundays 7:00am-7:00pm. Main responsibilities include: • greeting members, • cleaning equipment, • mopping, vacuuming and sweeping the facility including restrooms, fitness areas and shared spaces to ensure a hygienic and inviting environment, • housekeeping responsibilities; cleaning and replenishing towels, • stocking and organizing inventory Physical requirement: must be able to lift at least 25 pounds. High School diploma or GED equivalency required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This position has an hourly rate of $27.00 per hour. DUTIES AND RESPONSIBILITIES Greet and engage guests upon arrival, offering a warm and professional welcome. Transport luggage and personal items to guest rooms promptly, ensuring accuracy and care. Provide an overview of room features, including in-room technology, and inform guests of hotel services and amenities. Respond swiftly to guest requests, including deliveries of packages, messages, amenities, and newspapers. Support guest movements efficiently during check-in, check-out, room changes, and group arrivals. Maintain cleanliness, organization, and presentation in all guest-facing areas including the lobby, entryway, bell desk, and luggage storage. Keep all service equipment, such as luggage carts, polished and in working condition. Coordinate effectively with Concierge, Guest Experience Agents, Housekeeping, and other departments to ensure guest requests are fulfilled. Deliver items such as packages, flowers, gifts, amenities, food deliveries (ex: Uber Eats, GrubHub, etc.) and other special requests with care and discretion. Secure and correctly tag stored luggage; manage storage and retrieval accurately. Remain attentive and composed under pressure during peak times or guest transitions. Offer recommendations on hotel dining, spa, cultural offerings, and local attractions. Assist with in-room tours or property tours as needed. Observe and maintain guest confidentiality, safety, and security at all times. Practice teamwork, attend daily briefings, and support leadership with additional tasks as needed. Promote and embody Faena's values and brand presence—both within the hotel and out in the community Qualifications Minimum 1–2 years of experience in a luxury hotel, resort, or high-end residential setting. Exceptional guest service skills with a warm, professional, and polished demeanor. Ability to lift and carry luggage, packages, or other items up to 50 lbs, and stand or walk for extended periods. Strong knowledge of New York City geography, landmarks, and transportation options. Familiarity with Forbes 5-Star service standards and luxury etiquette. Comfortable operating elevators and assisting with mobility support devices. Proficient in English; multilingual preferred (especially Spanish/French). Excellent communication, situational awareness, and ability to read guest cues. Flexible to work nights, weekends, holidays, and outdoor conditions as needed. Valid driver’s license or valet experience a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Housing Available | Weekly Pay | Immediate Openings Looking for a fresh start? Meridian Global Staffing Solutions is seeking dependable Housekeepers to join a hospitality property in New Hampshire. Employer-provided housing is available for qualified employees, making this a great opportunity for candidates willing to relocate. What We Offer • Employer-provided housing, • Weekly pay, • Consistent work schedules, • Supportive team environment, • Opportunity for long-term employment, • Beautiful resort and hospitality setting Responsibilities • Clean and prepare guest rooms, cabins, suites, and common areas, • Change linens, make beds, and restock guest amenities, • Vacuum, dust, sanitize, and maintain cleanliness standards, • Report maintenance concerns and damaged items, • Follow daily housekeeping schedules and assignments, • Maintain housekeeping supplies and storage areas, • Safely operate golf carts throughout the property when needed, • Provide professional and courteous service to guests and team members Qualifications • Ability to communicate effectively in English for safety and operational purposes, • Strong work ethic and attention to detail, • Reliable attendance and punctuality, • Ability to work independently and as part of a team, • Ability to stand, walk, bend, lift, and perform physical tasks throughout the shift, • Weekend and holiday availability required, • Previous housekeeping, hotel, resort, or hospitality experience preferred but not required Housing Information Housing is available on-site for employees. Employees are responsible for their own meals, personal expenses, and transportation to the property. Apply Today If you are interested in relocating to New Hampshire and joining a professional hospitality team, we encourage you to apply today. Equal Opportunity Employer Meridian Global Staffing Solutions is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and providing equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, citizenship status, or any other protected characteristic protected by applicable federal, state, or local law.

Job DescriptionJob description Housekeeping Manager - Luxury Hotel Experience Required We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating luxurious experiences. As an integral part of the Housekeeping Leadership Team, a Housekeeping Manager will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description Interpret, administer, and promote all departmental policies, procedures, and established standards. Monitor all the daily operations of the housekeeping service department, including the cleanliness of all guest rooms and public areas daily Communicates with different departments to ensure that Housekeeping services and activities are properly planned. Coordinates the services and operations of Housekeeping and Laundry with those of other departments. Focus on day-to-day direction of the department including implementing projects and improvements Coordinates and supervises guest room transfers, as well as responding to resident requests in a timely and policy-compliant manner. Processes payables in a timely and efficient manner in accordance with policies and procedures. Inspects storage rooms, utility closets, and janitorial closets on a regular basis for upkeep and supply control. All Housekeeping supplies and equipment are requisitioned, and proper inventory levels are maintained to maintain housekeeping operations. Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed Ensure daily work assignments, payroll, reporting is completed accurately and timely. Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. Conduct pre-shift meetings Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms Make recommendations and follow through on disciplinary action for assigned staff Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. Provide exceptional guest service for all requests by responding in a timely manner Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies Monitor out-of-order, out-of-service, discrepant, and showrooms daily Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. Participate in department meetings and quality check inspections Perform administrative duties not limited to payroll review, inventory, etc. Complete other reasonably assigned duties & tasks Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements High school diploma or equivalent Minimum of 5 years experience in full-service hotels and full understanding of housekeeping overall department functions Local candidates only U.S. Citizenship/Work Authorization required Five (5) years of supervisory experience Proven ability to effectively lead and manage the overall operation of the department budget and be able to control operating expenses, you must have intermediate to advanced knowledge of financial concepts, budgeting, and other accounting operations Be able to lift 50 pounds without restrictions Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service Knowledge of operational controls, budgeting, forecasting, and scheduling Strong oral and written communication skills Ability to train and develop team members Excellent organizational skills. Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor Working knowledge of Time & Attendance software Spanish speaking preferred, other languages very helpful Job Type: Full-time Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 10 hour shift Ability to commute/relocate: New York, NY 10018: Reliably commute or planning to relocate before starting work (Required) Experience: Supervising experience: 5 years (Preferred) Hotel experience: Luxury - 5 years (Preferred) Microsoft Office: 1 year (Required) Google Suite PMS systems: Opera - Knowcross - Alice and InFor Housekeeping management: 5 years (Preferred) Work Location: In person Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We will support company reservations policies, pricing, market strategy, yield, distribution/selling strategies, and revenue management best practices. Adhere to the policies put in place by management to ensure a smooth reservations process and deliver 100% guest satisfaction while assisting in revenue optimization through full utilization of company service standards, systems, business processes and specifications implemented by the Director of Revenue Management. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Use yield management polices to maximize revenue and occupancy via reservation sales, • Review all inbound reservations, detailing for packages, monitoring for duplicates and processing deposits, • Process reservations from the Sales Team, • Reconcile monthly Commissions, • Daily monitoring of OTA extranet to reconcile cancellations & no-shows, • Daily monitoring of reservation rate modifications and creation of reservations to ensure accuracy & rate maximization, • Liaise with Front Office Team and Revenue Management to attain perfect sells, • Be creative and think outside the box to create memorable experiences for our guests, • Handle rooming list entry including awarding contractual concession assignment and establishing accurate billing, • Utilize interpersonal skills to communicate with group contacts or Sales Team regarding room block issues/concerns, cut-off dates, special needs/request, distribution of rooming lists, • Anticipate group needs whenever possible and alerts groups in advance to sold out dates over group block or sold out pre and post dates to eliminate surprises at the time the rooming list is submitted, • Recognize and manages group requests that fall outside of the contracted room block in a professional manner, communicating these requests to Revenue Management and Group Sales, • Review resumes, detailing groups for accuracy, special needs and VIPs as appropriate to each group, • Create rate codes, update and maintain records of all rates and rate configuration in the CRS and PMS, • Prepare weekly and monthly revenue management reports, • Work well on a team and independently while being accountable for work performed and maintaining positive relationships with all hotel departments., • Use excellent communication skills with guests & staff including verbal, written and body language., • Highly organized, anticipating needs and over delivering wherever possible., • Provide a unique and personal reservations experience for every single guest or potential guest while following company policy and service standards., • Support the Sales Team by setting up rate codes, profiles, booking links, monitoring cutoff dates, rooming list entry, special requests and billing., • Effectively communicate any pertinent info to the proper department and ensure open and productive communication is consistently practiced., • Participate in daily RevMax/Reservations team meeting as well as weekly interdepartmental meetings as assigned by DORM., • Prepare all reports and information necessary to actively participate in the weekly meetings., • Receive all definite and tentative group bookings and ensure that each booking is accurately reflected in the PMS to guarantee accurate numbers as well as smooth booking for clients., • Create, manage and assist with Gift Certificate program for trades, guest recovery etc., • Receive and process all revisions to group bookings in the PMS and other external systems., • Assist in the maintenance of any software programs which contribute to the management of room revenue, including HMS, Delphi, SynXis and all extranets., • Work closely with the Director of Sales & Marketing, the Director of Revenue Management and Front Office Manager to ensure their departmental objectives and responsibilities to The Hotel Management Group are met without having a negative impact on total room revenue. This is with special attention to Corporate Marketing Programs, Special Promotions, and Know customers, Local Negotiated Accounts and Corporate Negotiated Accounts., • Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency., • Perform other duties as assigned. What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Carrying or lifting items weighing up to 10 pounds, • Computer skills. PMS, CRS, Delphi, Microsoft Office, Email, • Customer service and teamwork are two of the most critical skills desired for this position., • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company - in person, over the phone and via email., • Understanding of microeconomics as it applies to hotel business., • Demonstrate the understanding and ability to assist in the execution of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions., • Problem solving, reasoning, motivating, organizational and training abilities are used often., • Ability to travel to attend workshops, specialized training and or certifications., • May be required to work nights, weekends, and/or holidays Background must-have: • Current, legal and unrestricted ability to work in the United States, • High school or equivalent education required; 4-year college degree preferred, • A minimum one year of hotel or reservations experience, • Ability to clearly and pleasantly communicate in English, • Proficient in MS Word, PowerPoint, Outlook and Expert in MS Excel, • Basic Mathematical skills, • Strong reading and writing abilities are required

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager. To do this kind of work, you must be able to: • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available to work overnight shifts, weekends, and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experience that makes people’ lives better! We are seeking talented and experienced House Attendants to join our amazing team. you will be responsible to take care of all the public areas of the hotel not limited to the front of the hotel, back of house, guest rooms, offices, staircases, corridors, and hallways, and responding to all requests of guests or managers. The House Attendant must follow strict guidelines and safety standards set forth by the hotel with one goal in mind, “Guest” Duties to include, but not limited to; Job Description • Ensure daily checklist is completed according to hotel standards and report any incomplete task before the end of shift to your supervisor, • Participate in general cleaning of guest rooms set forth by management, • Ensure their assigned floors are always kept clean, tidy, and stock with supplies as needed by the Room Attendant/s, • Remove soiled linen, terry, and trash from the service areas or housekeeping closets and take them to the appropriate locations, e.g. garbage room, • Sort soiled linen/terries in the appropriate laundry bin to be cleaned type, • Assist housekeepers as needed to move roll-away beds, bed headboards, heavy machinery, mattress flipping, furniture moves, etc., • Vacuum hallways, clean exit lights, clean doors and frames, baseboards, moldings, hallway carpets, etc. as necessary in assigned sections, • Complete daily assigned projects that are given by the manager on duty, • Report guest requests, complaints, and inquiries to your manager to ensure matters are handled to ensure guest satisfaction, • Report all maintenance issues and items that need repair, • Delivery guests request as needed and ensure to greet guest in a friendly professional manner, • Stock and maintain all supply rooms and closets. Report all supplies that need replenishing to your manager, • Use high power equipment to polish, vacuum, mop, shampoo carpets, wax floors, and disposing of garbage, • Participate in general cleaning of guest rooms, public areas, or storage areas, • Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines, • Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects, • Properly uses all cleaning fluids and supplies according to OSHA standards, • Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered, • Assist guest with any cleaning concerns they might have or requests for additional supplies Requirements • Local candidates only, • U.S. Citizenship/Work Authorization required, • 1-2 years of luxury hospitality experience preferred, • Be able to lift, pull and push 50 pounds without restrictions, • Be able to speak, write and understand the primary language of the workplace, • Excellent organization skills, • Capable of working with little or no supervision and still maintain immaculate standards, • OSHA certification would be a plus Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description The Guest Experience Agent(Overnight Agent) serves as the heart of the guest journey, providing personalized, anticipatory, and detail-oriented service throughout every stage of the stay. Acting as a liaison between guests and all hotel departments, this role ensures that each interaction reflects Faena’s signature warmth, artistry, and commitment to excellence. The Guest Experience Agent manages pre-arrival coordination, in-stay engagement, and post-departure follow-up, curating memorable moments that transform a stay into a meaningful experience. This position requires exceptional emotional intelligence, communication skills, and a genuine passion for hospitality. This full-time position has hourly compensation of $36.00 an hour. DUTIES AND RESPONSIBILITIES Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Resolve guest complaints, ensuring guest satisfaction. Monitor and maintain cleanliness, sanitation and organization of assigned work areas. Maintain complete knowledge of all hotel guests, in-house groups, hotel extension numbers, all special requests (DND, screen calls, NRG, etc.), hours of operation of each outlet and features and services provided by the hotel. Assist with the immediate acknowledgement of all guests and assisting all guests throughout lobby and reception area with all requests (i.e. registration, check-out, special requests or preferences, itinerary, etc. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computer skills, including Word, Lotus, Excel, and Account Management software. Must have excellent interpersonal and sales-related skills. Must have exceptional organizational skills. Must be able to handle multiple tasks and projects daily. Must be able to work independently with little or no supervision. Document all guest complaints or problems; notify designated department/ personnel for resolving the situation; follow up to ensure completion and guest satisfaction. Accept, record and deliver wake-up calls. Respond to guest emails in a timely, professional, and service-oriented manner, ensuring accurate follow-up and resolution. Assist with in-room, property, or hotel tours as needed, delivering clear and engaging information aligned with brand standards. Provide callers with accurate information on hotel facilities and services. Accept and process all guest requests for screening calls, do not disturb, call forwarding, conference calls, non-registered guest, monitor telephone system problems and maintain log of such and assist in emergency situations as central communication center for hotel Qualifications Minimum 1–2 years of experience in a luxury hotel front desk or guest services position. Working knowledge of Opera PMS and related hotel management systems preferred. Fluent in English with exceptional verbal and written communication skills; additional languages are a plus. Familiarity with Forbes 5-Star service standards or equivalent luxury brand expectations. Strong understanding of hotel operations, room categories, reservation workflows, and guest privacy protocols. Proficient with Microsoft Office Suite and basic administrative tasks. Demonstrated ability to handle guest complaints, service recovery, and VIP protocols with discretion. High school diploma required; hospitality or business coursework preferred. SKILLS Exceptional interpersonal skills and emotional intelligence in high-pressure guest situations. Strong organizational abilities, with the capacity to manage multiple requests and tasks simultaneously. Detail-oriented with commitment to accurate data entry and guest record maintenance. Able to maintain a calm, polished demeanor in a busy, guest-facing environment. Technologically savvy and confident in using phones, office software, and internal communication tools. Adaptable, flexible, and willing to support other departments as needed. Service-oriented with a passion for delivering personalized luxury experiences. Strong emotional intelligence with the ability to read guest cues, anticipate needs, and adapt communication style accordingly. Proven service recovery skills, including the ability to resolve guest concerns efficiently while maintaining composure, professionalism, and brand integrity. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJulien Farel is expanding our Hair Color Assistant Team in our 10,000 square foot salon & spa at the Regency Hotel – Park Avenue. As one of the top salons in the United States, this is an incredible opportunity to join a team of leading colorists and stylists from across the globe, and cultivate your technical skills with the “best of the best” on the floor and in a structured weekly training program. Our salon, spa and haircare line are paving a distinctive path in luxury beauty and are featured regularly in international publications and top performing on social media channels! This is the flagship of 3 locations: NYC, Palm Beach and newly opened Southampton, NY. We are seeking dedicated, driven professionals who have a passion for their craft, are able to deliver luxury client service and eager to build a successful career. Must be reliable, responsible and a team player. New graduates are welcome. All applicants must have a valid NY Cosmetology license. Please include your resume, your Instagram handle (if you have one), and why you would like to become a part of the Farel team.

Job Description JOB TITLE: Night Auditor/Front Office Agent Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Compute bills, collect payments, and make change for guests., • Issue room keys and escort instructions to bellmen., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Contact housekeeping or maintenance staff when guests report problems., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning. To do this kind of work, you must be able to: • Be an outgoing, welcoming personality for the Hotel., • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available for work days, evenings, weekends and holidays. Physical Demands: Lifting 10 lbs. maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Walking and standing are required only occasionally. Reaching, handling, feeling, talking, hearing, and seeing. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description • We are hiring immediately for a full time GUEST SERVICES AGENT position., • Location: HHR - 1 Battery Park Plaza, New York, NY 10004. Note: online applications accepted only., • Schedule: Full time schedule. Saturday and Sunday, 8:00 am to 8:00 pm; Monday and Wednesday, 11:30 am to 8:00 pm, includes holidays. Further details upon interview., • Requirement: Previous experience preferred. *Internal Employee Referral Bonus Available • Pay Range: $22.00 per hour to $25.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1554215. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish. Job Summary Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty., • Perform other duties as assigned. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyFlikHospitality.pdf About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

Job DescriptionBenefits: • 401(k) matching, • Employee discounts, • Flexible schedule Benefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Competitive CompensationJob Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you! Responsibilities • Greet every guest with a smile, • Assist guests with the registration process, • Answer phone calls and take messages accurately, • Anticipate the needs of guests and build rapport, • Respond to guest concerns and resolve them appropriately, escalating to management when necessary, • Maintain accurate records of registration and payment information, • Ensure compliance with health and quality standardsQualifications, • High School Diploma/GED required, • Familiarity with hospitality industry standards, • Knowledge of front desk operations and procedures, • Proficient in English; knowledge of other languages is a plus, • Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations, • Ability to demonstrate genuine care for customers and employees, • Ability to work in a fast-paced environment

Job Description The InProduction team has spent the better part of the last decade combining the best seating and staging companies into a one-stop shop for most of what is needed to produce an event. Starting with SGA Production Services, we added and integrated T&B Equipment, CommuniLux Productions, Nussli U.S., and Seating Solutions to become today’s InProduction. These acquisitions have allowed InProduction to evolve into the largest provider of temporary seating, staging, structures, and scenic production for the United States events industry. The Company is backed by ZMC. ZMC is a leading private equity firm comprised of experienced investors and executives who invest in, and manage, a diverse group of media and communications enterprises. Founded in 2001, ZMC’s investment philosophy centers on operational value creation driven by targeted investment themes, deep sector expertise, and strong partnerships with industry and operating executives. ZMC approaches its investments in collaboration with management teams and has a successful track record of actively adding value to portfolio companies. Come join us! Check out our web page https://www.inproduction.com/ As a Professional Sports Scaffolding Laborer at InProduction, here is what you can expect: • Daily Routine of scaffolding structures at some fascinating professional venues like football and soccer stadiums, baseball fields, tennis courts, golf courses, hockey rinks, and racetracks for example. You can expect to see much of the work we completed while watching a game or event on tv., • Crews which you will be assigned to will be no more than 5 employees and will travel from job to job together as a crew., • Full Time, Consistent and Year-Round Work without having to wonder when or if the next assignment is coming., • Work Environment is generally outdoors so you will be in the sun and fresh air while building., • Overnight Travel will be the routine and you can be away from home for 90+ days at a time., • Travel Accommodations and hotel lodging will be arranged and provided by InProduction. We stay two crew members to a room. Hotel rooms will usually have small kitchens so you can prepare meals., • Benefits are available to you and your eligible family members such as medical insurance, dental insurance, vision insurance. When eligible you will have paid vacation, paid holidays, and great opportunity for weekly overtime.·, • Growth and Opportunity to grow your construction skills which may provide an opportunity to become a Crew Lead, a Foreman, Project Manager, or wherever else it leads you. Additional Duties and Responsibilities: • Build and breakdown scaffolds, install ladders, walkways and handrails, • Assist in the safe and efficient installation/removal of equipment in accordance with project specific plans and layouts, • Inspecting all scaffold components prior to assembly, • Clean and prepare construction sites, including removing debris and materials, • Load and unload equipment and materials form truck and vehicles, • Study plans and equipment lists prior to on-site installation, • Ensure appropriate safety measures are followed; including wearing and use of safety equipment, • Maintain fall protection requirements while erecting / dismantling scaffolds, • Make sure that tools and equipment are cleaned and maintained properly at the end of each shift, • Ensure full client satisfaction in relation to the quality of service and finished product within planned time schedules, • Other duties as required Compensation: $18 and above. Requirements • Background Check and Drug screening required, • Valid driver's license preferred, with good driving record., • Familiar with basic hand tools, drills, saws, hammers, etc., • Cannot be afraid of heights, • Creative problem solver with the ability to handle multiple tasks simultaneously, • Ability to work both independently and within a team setting to achieve company goals, • Able to lift-up to 75Ibs, • Candidate should be able read and understand basic safety instructions, • Candidates from a Scaffolding, Carpentry, Construction, Laboring or Events background are preferred., • Must be capable of working overtime, • Preferred but not required: Bi-lingual (English/ Spanish) Benefits • Medical, Dental, and Vision Insurance, • 401K Match, • 100% company paid Basic Life and AD&D Insurance, • Voluntary supplemental benefits, • Paid Holidays, • Paid Vacation, • Paid Sick, • Daily Per-Diem

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Complex Business Travel Sales Manager is responsible for effectively and proactively identifying, soliciting, and becoming familiar with all accounts in his/her market segments. He/she is also responsible for prospecting, closing, and maximizing performance of assigned accounts/territory to positively impact hotel revenues. Responsibilities: • Proactively drive top line revenue for transient sales segments to include volume transient & consortia for primary hotels through customer acquisition and development strategies and tactics., • Identify and research potential accounts/clients and prospect for new business opportunities, generate leads, and set up meetings/presentations with clients, buyers, influencers, and agencies that will keep the hotels pipeline consistently full of opportunities., • Manage annual account rate negotiations requests for proposal through required RFP platforms., • Maintain and participate in an active sales solicitation program., • Regularly contact existing accounts based on the tracing frequencies of the Account Coverage Program., • Meet or exceed sales solicitation call goals as assigned by the Director of Sales & Marketing., • Invite clients to the hotel for entertainment, lunches, tours and site inspections as appropriate., • Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property., • Initiate and follow up on leads., • Handle inquiries as part of Inquiry Day Program., • Monitor production of all top accounts and evaluate trends within your market., • Meet or exceed set goals., • Be familiar with all Highgate Hotel sales policies and selling techniques with an emphasis on maximizing occupancy and Average Daily Rate (ADR)., • Meet and greet onsite contacts and travelers to garner and foster relationships, loyalty, and new opportunities., • Conduct outside sales calls 2-3 days per week, • Entertain clients as appropriate., • Abide by Prime Selling Time (PST)., • Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building accounts, and logging activities., • Assist in the preparation of required reports in a timely manner., • Assist in implementing special promotions relating to direct sales segments, i.e. events, sales blitzes, etc., • Participate in industry trade shows and events which may require out of market travel., • Develop networking opportunities through active participation in community and professional associations, activities and events., • Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team., • Attend daily Highgate Hotel Business Review (HHBR) meeting., • Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations., • Operate the Sales Department within established sales expense budget., • Participate in required M.O.D. and Saturday office coverage as needed and scheduled. Qualifications:, • College course work in related field helpful., • At least 2 years sales experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must be skilled in Windows, Company approved spreadsheets and word processing., • Long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information.

Job Description Set your own schedule. Low-stress clinical work. New grads welcome. We're hiring 1099 NPs to complete pre-scheduled, in-home health assessments for Medicare Advantage, Medicaid, and commercial health plan members. Pre-populated forms, structured workflows, no treatment plans — just clean assessment work. Why NPs love this role: You set your own schedule. You are never told when to work. Pick your days, hours, and weekly volume. High visit volume. With one of the largest assessment networks in the industry, we have the patient volume to keep your schedule full. Low-stress clinical work. No prescribing. No treatment changes. No follow-up calls. Complete the visit, submit the form, done. New grads welcome. One of the few NP roles where you can start without prior experience. Compensation — earn more as you commit more: Base rate of $80 per completed assessment Tiered pay structure: Your per-visit rate increases as you commit to more hours per month 6–11 visits/day = $500–$1000 per day Pay-per-test bonuses for qualifying visits (labs, screenings, etc.) Rates vary by market — recruiter will share specifics for your state Position Details: Pre-scheduled visits with pre-populated patient forms 60 hours/month minimum commitment Visits span multiple counties in your assigned region — broader coverage means more visits and higher earning potential No nights or weekends required Short-term and long-term contracts available Travel assignments available — airfare, hotel, and rental car covered (eligibility-based) Malpractice insurance included Requirements: Active, unrestricted state NP license Board certification: FNP, AGNP, or ANP Reliable personal transportation Available for at least 60 hours/month New grads welcome — no minimum experience required Apply today to hear from a recruiter within 24 hours!

Job Description Our Travel team at Finn Partners continues to expand! We’re looking for an outstanding Senior Account Executive to join our global award-winning integrated marketing agency. The ideal SAE candidate thrives in tackling new challenges every day, has 3+ years of public relations experience working with clients in the luxury travel, tourism and hospitality industry, and is someone who is passionate about a growing career working with the most glamorous hotel, resort, and spa clients around the world. The SAE has exceptional communication and interpersonal skills, is highly organized, has a proactive take-initiative attitude, and can manage public relations workloads effectively across a variety of client accounts. Utilizing their traditional media relations and social media marketing experience, some of the key duties of an SAE include: leading media relations activity for client accounts, managing earned media, conducting client PR planning and campaign execution, leading special events and partnership programs, reviewing monthly reports, maintaining client lists, and brainstorming creative programming and pitches. In this role, work travel may be required You will be a key member of our highly skilled, collaborative, savvy, stylish, and highly motivated PR team engaged in a range of assignments spanning launches, thought leadership, social media and stakeholder engagement. Responsibilities: • Help to lead junior members of this PR team by mentoring, delegating responsibilities, encouraging professional development, and sharing industry knowledge and best practices, • Serve as a point of contact for clients and handle day-to-day activities of the account team, client projects and account management to ensure exceptional service to our clients; Provide strategic counsel to clients regarding PR matters, correspond as the day-to-day contact (for press visits, requests, queries, etc.), and lead regular PR conference calls, • Execute and manage PR initiatives including - PR plans and strategy documents, press trips, media events, appointments. Edit press releases/pitches, build distribution lists, review PR reports to create messaging, original content, media pitching, media reporting, awards & rankings, • Write structured, persuasive copy; highly skilled in writing in a range of styles including: news releases, case studies, status report, articles, and proposals, • Spearhead PR campaigns and pitching for each client and ensuring annual PR objectives are reached/surpassed. Pitch across a broad range of media including social media channels and platforms, and secure high-profile coverage for our clients. Develop client specific media strategies, goals targets and pitch angles that require minimal input from the senior leadership team., • Lead daily client public relations account activities including developing and managing weekly timelines and action plans to effectively execute campaigns and client plans to ensure that all deadlines are met. Anticipate and proactively offer solutions to senior team leadership for executional issues specific to assigned programs, • Participate in new business proposals, team brainstorm sessions, and staff meetings, • Develop strong relationships with client contacts and advance communications strategies that embrace the client’s strategy and positioning; Cultivate relationships with senior level national, regional, and online media, and with freelancers and influencers; Identify industry trends and build creative and strategic pitches to support them, • Maintain current knowledge of news and events regarding our clients, their industries, and their competition: read news outlets; know what is happening in the business landscape of our clients; Continuously explore and assess value-added solutions and new ideas for implementation, • Work with junior and senior Travel PR department staff to support clients and grow the practice - supporting new business opportunities development, RFPs and proposals, research, program development and presentations, • Provide Thought Leadership strategy and ideas for clients Requirements: • 3+ years prior experience working at a PR agency with travel and luxury hospitality clients, • Bachelor’s degree in Public Relations, Marketing, Communications, Journalism or related field., • Experience working with traditional and new media, social media and digital campaigns, • Proven experience in pitching stories to top-tier consumer media outlets – including travel, lifestyle, consumer business titles, • Experience in writing and managing client programs and reports, • Knowledge of travel industry from B2B and B2C standpoints is highly desired, • Solid project management and client relationship skills, • Excellent oral and written communications skills (includes presentation skills, editing skills, and strong attention to detail), • Experience in developing Awards & Rankings submissions, including strategy, researching and writing submissions, • Experience supporting the development of stakeholder engagement strategies, • Experience working with Trendkite, Cision, Muckrack and other measurement platforms The approved compensation range for this role is $67,000 – $76,000 depending on location and commensurate with experience. To Apply: Please upload your resume, upload your cover letter detailing your recruitment prior work experience, and indicate your desired salary in $US Dollars. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About Finn Partners: Finn Partners was launched in 2011 to realize Peter Finn's vision to create a leading communications agency dedicated to shaping a bold new future in which innovation and partnership are strong drivers of the brand. Finn Partners specializes in the full spectrum of communications services, including digital and social media. Practice areas include arts, consumer lifestyle & sports, corporate social responsibility, education, health, manufacturing, technology, travel, and public affairs. We are entrepreneurial-minded, global, and focused on integrated programs that bring to life the world-changing technologies, products, and services of our client partners. Our company culture celebrates delighting our clients with innovative and creative campaigns and programs, and we provide opportunities for our employees to conduct career-meaningful work in a creative, fast-paced, collaborative, and fun environment. We work hard and play nice. Headquartered in New York City, the agency has 1,000+ employees, with offices in 24 cities around the world: Atlanta, Boston, Chicago, Denver, Detroit, Dublin, Hong Kong, Honolulu, Fort Lauderdale, Frankfurt, Jerusalem, London, Los Angeles, Munich, Nashville, Paris, Portland, San Francisco, Seattle, Shanghai, Singapore, Tamuning (Guam), Vancouver (Wash.) and Washington D.C. #LI-DK1 #LI-HYBRID Powered by JazzHR ZrHQRvbUOe

Job DescriptionSenior Account Executive (NY/NJ) Join an industry giant and a staple of the Northeast distribution landscape for over 100 years. Our client specializes in high-end food service disposables, custom packaging, and janitorial solutions, serving the most iconic restaurants, hotels, and venues across the New York and New Jersey metro areas. We are seeking a Senior Business Development Manager to spearhead market expansion. This is a high-visibility "hunter" role for a sales professional who excels at opening doors with high-volume restaurant groups, luxury hotel chains, and large-scale catering entities. Elite Compensation & Rewards • Base Salary: $120,000 – $160,000 (Based on experience), • Commission: Uncapped & Aggressive., • Earnings Structure: The first 12 months are salary-protected to allow for pipeline development. Year 2 transitions to a lucrative commission model where every $1MM in business equates to approximately $50,000 in additional earnings., • Benefits: Comprehensive medical/dental/vision, 401(k) with company match, and a culture that rewards autonomy.Core Objectives, • New Market Capture: Identify and secure high-value partnerships within the New York Metro and Northern NJ hospitality sectors., • Full-Cycle Acquisition: Own the entire sales process—from strategic prospecting and initial onboarding to long-term consultation., • Strategic Upselling: Drive deep penetration within accounts by introducing high-margin categories, including custom-branded goods and eco-friendly sanitation lines.Key Responsibilities, • Revenue Generation: Drive aggressive growth through a combination of cold outreach, networking, and referral-based hunting., • Consultative Selling: Act as a subject matter expert for clients, providing samples, market pricing insights, and sustainable product alternatives., • Relationship Management: Maintain a high-touch field presence with key decision-makers to ensure long-term retention and "one-stop-shop" status., • CRM Excellence: Utilize CRM tools to map out your territory and provide accurate sales forecasting for the leadership team.Qualifications, • Experience: 5+ years of high-stakes B2B sales experience. Candidates with a background in broadline food distribution or specialized packaging are highly preferred., • The Persona: You are a "street-smart" closer with the professional polish required to pitch to executive-level hospitality groups., • The Hustle: Proven track record of meeting and exceeding $1MM+ annual sales quotas., • Logistics: Ability to report to our Bayonne, NJ hub for meetings, with the expectation of being in the field 4–5 days a week.For additional information/consideration, please apply. #LI - JQ1

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the RoleCanary Technologies is looking for a rockstar Account Executive to join our team. This is the perfect role for someone with passion, hustle, and desire to help us scale the Canary solutions. As an AE at Canary, you will be primarily responsible for driving revenue from selling Canary’s SaaS solutions. We are growing and count some of the largest hotel companies as customers, so there is a lot of greenfield to go after! There is a lot of money to be made in sales at Canary for the right, motivated AE.Responsibilities • Deliver against a revenue quota, • Partner with sales development and customer renewals and success to ensure a seamless sales and customer experience, • Research and reach out to target accounts through a variety of channels--email, phone, social media, direct mail, in person meetings, etc, • Work with an SDR to qualify and set up inbound meetings, • Help develop an outbound sales process that enables us to scale, • Leverage Salesforce for lead and pipeline management, and sales forecastingQualifications, • 2+ years of experience in a closing role, • Prior experience as an SDR preferred, • Prior experience selling software, • Experience using Salesforce and other tools like Salesloft and OutreachCompensation Target cash compensation ranges from $125,000-$145,000, including a fixed annual salary and uncapped commission paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.