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Front Desk Receptionist - CityNest New York - New York

Oficina y Administración

hace 2 horas162 vistas

Front Desk / Receptionist (Hospitality)


We are looking for a friendly, highly communicative, and responsible Front Desk Receptionist to join our hospitality team in New York.


Please do not apply if you are not comfortable talking to guests daily. Communication is a huge part of this position.


This role is perfect for someone who genuinely enjoys people, knows how to stay organized, and can handle multiple tasks with a calm and positive attitude.


You will be the face of the hotel. Energy, professionalism, and responsibility matter more to us than “perfect experience.”


Responsibilities:


Welcoming guests and creating a great first impression
Check-in and check-out procedures
Daily communication with guests in person, by phone, and by email
Working with reservations and guest information
Coordinating with housekeeping and management
Monitoring room readiness and cleanliness
Helping resolve guest requests and minor issues professionally
Working with Excel spreadsheets, reports, and internal systems
Maintaining daily operational reports
Assisting during emergency situations when needed
Sometimes helping prepare rooms if the situation requires it — nobody is above the team
Requirements:


Strong communication skills
Friendly personality and positive attitude
Responsible and reliable person who is not afraid to take ownership
Ability to multitask in a fast-paced environment
Excel knowledge is mandatory
Basic computer skills
Punctuality and professionalism
Ability to stay calm under pressure
Ability to lift up to 50 pounds
Hospitality experience is a plus, but not required
Spanish is a big plus
What we value most:


We care more about attitude, responsibility, and energy than perfect resumes. We want someone proactive, sharp, and ready to grow with the team.


If you are lazy, constantly on your phone, or uncomfortable communicating with people — this is probably not the right fit.


Schedule:


Full-time / Part-time available
Day, evening, overnight, and weekend shifts may be available
Pay: $18.50 - $22.00 per hour


Benefits:


Paid time off
Application Question(s):


Describe a situation where you had to handle an upset guest or customer. What did you do, and what was the outcome?
This is a fast-paced hospitality environment where teamwork matters. Are you willing to assist with tasks outside the front desk when needed, including helping prepare rooms during emergency situations?
This position requires constant communication with guests. Are you comfortable speaking with guests all day, handling complaints, and solving problems under pressure?
Shift availability:


Night Shift (Preferred)
Overnight Shift (Preferred)
Ability to Commute:


New York, NY 10002 (Required)
Work Location: In person

  • Experiencia
    Se requiere
  • Jornada
    Completa
  • Salario
    18,5 $ – 22 $ por hora
  • Extras
  • Inicio
    Incorporación inmediata

pin icon125 Bowery, Manhattan, 10002, New York

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RecepcionistaNew York

Lodging

En JOB TODAY desde julio, 2026

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