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MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We're hiring Bilingual Call Center Representatives to support diverse client projects across industries. If you're fluent in English and Spanish, passionate about helping others, and thrive in a fast-paced environment, this is your opportunity to grow your career while making a real impact. In this role, you'll troubleshoot basic technical issues, build meaningful customer relationships, and identify opportunities to upsell products and services all while delivering exceptional service. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Key Responsibilities: • Handle inbound and outbound calls with professionalism, empathy, and efficiency., • Listen actively to understand customer needs and provide accurate solutions., • Use internal systems to manage accounts, process claims, and update records., • Follow scripts and procedures to ensure compliance and consistency., • Escalate complex issues to supervisors when necessary., • Maintain confidentiality and protect customer data., • Stay current with training materials, system updates, and product knowledge., • Meet performance goals including first-call resolution and customer satisfaction. Wonder if you are a good fit for this position? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: Qualifications: • High school diploma or GED., • Fluent in English and Spanish (spoken and written)., • Strong typing skills (20+ WPM) and data entry experience., • Excellent communication, organization, and problem-solving abilities., • Ability to work scheduled shifts, including weekends and holidays., • Basic knowledge of Microsoft Office Suite and Windows applications., • Reliable internet connection (20Mbps+ download speed) for remote roles., • Customer-first mindset: empathetic, patient, and solution-oriented., • Ability to multitask, self-manage, and thrive in a dynamic environment., • Team-oriented with strong interpersonal skills. Preferred: • 1+ year of experience in customer service, technical support, inside sales, chat, or administrative roles in a contact center. Want an employer that values your contribution? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. What you can expect from MCI: • Paid Time Off: Earn PTO and paid holidays to take the time you need., • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!, • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location., • Retirement Savings: Secure your future with retirement savings programs, where available., • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges., • Life Insurance: Access life insurance options to safeguard your loved ones., • Supplemental Insurance: Accident and critical illness insurance, • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities., • Paid Training: Learn new skills while earning a paycheck., • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement., • Casual Dress Code: Be comfortable while you work. Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued. If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today! This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds. All MCI Locations • Must be authorized to work in the country where the job is based. Subject to the program and location of the position • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results., • Must be willing to submit to drug screening. Job offers are contingent on drug screening results. At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements. MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works. Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources. $17.00 - $19.00 / hour MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services. In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa

Job DescriptionDescription: General Purpose of Job To administer and provide central accountability for all Infrastructure server services which include those activities associated with the function, organization, expansion and technical support of existing and future Windows and Linux-based physical and virtual system configurations and supporting systems software (e.g., operating systems, utilities, databases, cloud services and middleware) necessary to deliver the required services (e.g. hosting, web, messaging, remote access, security administration) to support Edfinancial Services, EdAmerica and Medfinancial systems. To serve as an escalation point for System Administrators. Duties and Responsibilities (Daily and Monthly) • Exhibit a broad base of knowledge and skills in server infrastructure, and operating systems to include Windows, Linux, Hyper-V, VMware, and Microsoft Azure including but not limited to IaaS, SaaS, PaaS and serverless services., • Maintain the active directory environment including Azure Active Directory, DHCP, GPO, DNS, and certificate management., • Manage and monitor M365 environment including mail flow and collaboration products such as email, Sharepoint, Dynamics, Teams, and licensing., • Provide primary support for all physical and virtual servers. Maintain documentation on hardware/software., • Monitor services for growth and usage trends. Perform long-term capacity planning in conjunction with other team members that would determine both hardware and software purchases., • Perform daily system monitoring, verifying the integrity and availability of all servers, applications, services, and key processes, reviewing system and application logs, and verify completion of scheduled jobs such as backups and sFTP processes., • Recommend, install, test, and manage existing and new servers and software including such systems as messaging, file servers, and database, among others in accordance with standards and project/operational requirements., • Provide technical assistance related to daily and assigned use; Assist customers and desktop support staff in identifying source of, and correcting errors., • Diagnose system hardware, software, and operator problems; recommend or perform remedial action., • Perform, oversee, monitor, and ensure data security including regular backups, recovery, verification of security rights and other steps necessary to ensure data integrity., • Collaborate with Security team and other IT staff as necessary to implement, update and test ongoing security improvements including regular and timely operating system patches, security patches and other application updates as necessary to all server infrastructure., • Collaborate with other staff to create, test, and keep up to date disaster recovery procedures for all services deemed necessary., • Set up, install, test, and administer network printing functions., • Assist the IT Infrastructure Manager and IT Systems Engineers in project definition, requirements documentation, and technical writing to support information systems business growth., • Monitor and enforce license agreements using appropriate tools relative to hardware and software resources., • Monitor and create regular management reports that track usage, performance, capacity, growth trends, etc., as it relates to the company hardware/software., • Collaborate with IT Network staff to, install, configure, and generally ensure the tight integration of web services, network links, hardware, and peripheral components into the company LAN and Azure environment., • Keep current with new technologies being deployed at the company., • Participate in off-hour support rotation., • Train selected staff for coverage during absentee periods. (i.e., vacation, seminars), • Deal regularly with outside computer vendors; perform a variety of liaison functions between company users and outside consultants/vendors., • Performs other duties or special projects as required or as assigned.Requirements:

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Being a Dasher with DoorDash gives yo

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Patient Service / Remote] - Anywhere in U.Health-Dental-Vision / 401(k) matching / PTO - As a Patient Access Specialist at The Latchlink, you will: Manage a high volume of phone calls, emails, and other communication methods to provide excellent customer service to patients; Utilize various computer

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DH Pace - - Responsibilities: Receiving and off-loading materials; Verifying counts against purchase orders; Staging materials for installation, shipment, or customer pick up; Operating warehouse equipment such as forklifts; Light fabrication.

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ProDrivers is hiring local Non-CDL Delivery Truck Driver in El Paso, TX.Non-CDL driver will be required to complete local pickups and deliveries, maintain proper and accurate paperwork, i.Non CDL Driver Job Description:.Non-CDL Driver must load/unload freight-using pallet jack/hand dolly.Non-CDL Dri

ProDrivers is hiring local Class A CDL Delivery Truck Driver in El Paso, TX.CDL driver will be required to complete local pickups and deliveries, maintain proper and accurate paperwork, i.CDL Driver must load/unload freight-using pallet jack/hand dolly.CDL Driver must maintain accurate paperwork.CDL

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Work At Home Focus Group Panel - Receptionist or Typist Welcome.Our company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies.For most of our paid market research tasks, you can choose to participate either remotely