Trabajos telephone operator en Reino Unido

Reprographics Operator (6-Month FTC) \n Prestigious US law firm is seeking a Reprographics Operator on an initial 6-month fixed-term contract. The firm is looking for someone who can provide comprehensive general administrative, reprographics and post scanning support service to all staff in the London office \n\n • Salary to £45,000\n, • 6-month fixed-term contract\n, • 1pm – 9pm working hours\n, • Office based Monday-Friday\n, • Applicants must be available immediately or at very short notice\n\n Key Responsibilities of the Reprographics Operator: \n\n • Deliver a full reprographics service, including scanning, colour and mono printing, photocopying, and document finishing\n, • Operate reprographics and finishing equipment on a hands-on basis to produce high-quality copies and scanned legal documents\n, • Sort, distribute, and manage incoming and outgoing post, ensuring timely delivery across the organisation, along with ad-hoc collection and distribution of documents throughout the day\n, • Monitor and maintain stationery and reprographics consumables, placing orders as required to ensure uninterrupted service\n, • Oversee day-to-day use of multi-functional devices (MFDs) and reprographics equipment, including consumable management\n, • Support office moves and internal relocations, including the movement of files, boxes, and departmental materials\n, • Assist the Facilities team with preparing and setting up meeting rooms and event spaces\n, • Respond promptly to departmental emails, helpdesk tickets, and telephone enquiries, ensuring issues are logged and resolved efficiently\n\n Skills & Requirements of the Reprographics Operator: \n\n • 12 months+ experience working within a law firm\n, • Experience in preparing and assembling legal documents, including engrossments\n, • Proficient in Microsoft Office 365, including Outlook, Word, Excel, and PowerPoint\n, • Working knowledge of Adobe Acrobat and PDF document handling\n

Okay, we know what you're thinking. Yawn. \n But here's the thing: this job is anything but boring. \n Picture this: Teams that look like Ghostbusters abseiling down London's tallest buildings. Centuries-old stone being carefully restored by hand. Cutting-edge tech meeting historical craftsmanship. The kind of work that makes tourists stop and stare. \n We don't just maintain buildings, we're the guardians of London's skyline. From the Shard to St. Paul's, from Georgian townhouses to brutalist masterpieces, we keep the city's most iconic structures standing tall. \n Your mission? Tell that story. Make people care about the invisible heroes who scale skyscrapers at dawn, who know the difference between Portland stone and Bath stone, who can spot a crumbling cornice from fifty feet away. \n You'll craft campaigns that turn preservation into fascination. You'll build a brand that makes building maintenance feel like an adventure. You'll find the drama in restoration, the beauty in repair work, the humanity in hard hats. \n What we need: \n • Someone who can make the technical feel thrilling \n • A storyteller who sees marketing gold in unexpected places \n • A creative mind that doesn't need things to be glamorous to make them compelling \n What you'll get: \n • Access to some of London's most breathtaking (and restricted) locations \n • Stories no other marketer gets to tell \n • The satisfaction of making people fall in love with something they've never thought about \n Sound interesting now? \n The Role at a Glance: \n Senior Marketing Manager \n Remote Working \n £50,000 - £70,000 DOE \n Plus Benefits \n Company: Building Maintenance Without Limits \n Values: Integrity, Attention to Detail, Fun, Innovation, Adaptability \n The Opportunity \n You'll own it all. Strategy. Execution. Performance. \n You'll build campaigns that generate awareness, partnerships, and leads. You'll craft messaging that makes heritage restoration feel urgent and exciting. You'll manage everything from LinkedIn ads to trade shows, from thought leadership to SEO. \n And you'll prove its impact with data — because this role demands a commercial operator, not a vanity-metrics marketer. \n This is visibility. This is ownership. This is the role where your ideas don't get lost in approvals - they get implemented. \n About Spectrum \n We're the team that abseils down London's tallest buildings to keep the city standing tall. \n What we do: Clean, restore, and maintain facades across London and the UK — from the Shard to Georgian townhouses, heritage landmarks to modern towers. \n What makes us different: We design, build, and patent our own technology. Our innovative rope access techniques and custom-built pole systems mean we deliver world-class results without scaffolding — saving time, money, and disruption. \n Who trusts us: Amazon, Canary Wharf Group, Knight Frank, Savills, NHS, Marriott, and hundreds of property managers and surveyors nationwide. \n We're not just maintaining buildings. We're preserving London's architectural soul — one innovation at a time. \n The Role - What You'll Be Doing: \n Strategy & Growth \n • Develop and own the marketing strategy that drives commercial objectives \n • Build integrated campaigns across digital, content, events and partnerships \n • Identify opportunities, test ideas, optimise relentlessly \n Content & Brand \n • Write high-impact content: blogs, web copy, email campaigns, thought leadership \n • Own the brand voice - make technical topics feel thrilling \n • Plan and manage content calendars that tell a story worth following \n • Build relationships with industry PR & Press - the movers and shakers \n Digital & Paid Media \n • Run LinkedIn like a growth engine (organic + paid) \n • Plan, launch and optimise Google Ads campaigns \n • Manage email marketing end-to-end \n • Monitor SEO and website performance like you own the P&L \n Events, Webinars & Industry Presence \n • Deliver webinars that people actually want to attend \n • Manage trade exhibitions and industry events \n • Build relationships with key trade partners \n • Get us speaking opportunities and brand visibility where it counts \n About You: \n You're not just creative. You're commercial. \n You understand that marketing exists to drive growth, and you love proving it with numbers. \n You'll likely bring: \n • Proven experience owning both strategy and delivery \n • Strong copywriting chops — you can make anything compelling \n • Hands-on experience with LinkedIn Ads and Google Ads \n • Real experience running webinars and managing events \n • Analytical confidence — you know your metrics cold \n • The ability to juggle multiple projects without dropping momentum \n • The confidence to work independently and rally people around your ideas \n Essential Experience: \n • 3+ years in marketing (Manager level preferred) \n • Strong content writing across digital channels \n • Paid social and Google Ads experience \n • Email marketing & CRM campaign management \n • Performance reporting and ROI tracking \n Desirable: \n • Experience in specialist support, education, healthcare or related sectors \n • SEO knowledge \n • Experience in a scaling organisation \n Why Join Spectrum? \n • Own the function, this is your show \n • Work with meaning - preserve London's architectural soul \n • Autonomy to innovate - your ideas get built, not buried \n • Collaborate with craftspeople - access to London's most restricted rooftops and historic sites \n • Real growth potential - we're scaling, and you'll scale with us \n The Bottom Line \n If you want a role where: \n • Your strategy drives revenue \n • Your creativity solves real problems \n • Your ideas actually get implemented \n This is it. \n Apply now. Bring your vision. Build something that lasts. \n Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Freightserve recruitment are looking for a Import 4 days on 4 days off Operator for a major Freight Forwarder based in the Heathrow area. \n Responsibilities:- \n\n • Pre-Alerts\n, • Completing Import Customs entries\n, • Origin management\n, • Transport Deliveries\n, • Internal / external communication\n, • Liaising with Customers through Email and Telephone.\n, • Job costing and Invoicing\n, • Updating system\n, • Managing High Volume of import shipments\n, • Assist customer with their Supply Chain\n, • Managing Information Flow between Systems\n, • Manage Origin Offices\n\n Skills required:- \n\n • Proactively action duties on a daily basis, supporting the team during times of absence or holidays.\n, • Customer Service\n, • Able to process different types of customs entries\n, • Accuracy\n, • Able to handle multiple customers & clearances each day\n, • Financial Awareness\n, • Able to work using their own initiative\n, • Manage customer issues and the ability to deal with minor issues, disputes, or complaints.\n, • Outstanding Customer Service\n\n Working hours are 4 days on 4 days off 7am - 7pm \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Freightserve recruitment are looking for a Export Seafreight Operator for a wide world Freight Forwarder based in the Feltham, Middlesex area. \n Job Role:- \n The role is extremely varied, and you will become a key member of an operations team, actively involved in managing export seafreight shipments from start to finish. You will be hands on with every aspect of Export seafreight forwarding process, ensuring the customer receives the highest level of service, and receive their goods safely and on-time. \n Duties:- \n Working to strict deadlines to co-ordinate export seafreight with end to end responsibility (including collections, bookings, liaising with overseas offices / customers \n Seafreight booking and processing relevant documentation including BOL’s. \n Liaising effectively and building close relationships with our supply chain \n Quotations \n Invoicing clients. \n Strong ability to handle multiple shipments simultaneously and communicating efficiently to the highest level via e-mail and telephone. \n Required Experience:- \n\n • Experience in Oceanfreight\n, • Customer service - excellent telephone manner and communication skills.\n, • Computer literate with Microsoft Word/Excel/ Outlook.\n, • Highly organised with a systematic approach and detail orientated customers\n\n Working hours are Monday - Friday 9-5.30pm \n As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Travel Consultant (m/f/d) – German-speaking \n Customer Service (Dining, Entertainment, Lifestyle, Travel) \n EUROPE · London, England, United Kingdom \n Full-time \n Description \n To strengthen our client's team in London, we are looking for a professional, motivated and dedicated Travel Consultant (100% - m/f/d) in the field of Luxury Lifestyle Management, to start immediately or by agreement. \n The global market leader in lifestyle and travel services. Since 1998, their personalised, first-class and expert service has enabled renowned companies worldwide to achieve the highest levels of customer satisfaction and loyalty. Today, they work with more than 50 global companies and serve millions of customers in over 52 countries from 22 selected locations in the world’s major financial hubs. \n Your responsibilities: \n\n • Advising our customers – premium cardholders – by telephone and email in German and English\n, • Handling customer enquiries, from preparing quotes to invoicing individual trips\n, • Making bookings with airlines, hotels and travel agencies\n, • Preparing bespoke quotes and travel documents, as well as drawing up itineraries\n, • Passionately advising on and arranging travel experiences\n, • Actively selling special promotions and exclusive offers\n\n Your profile: \n\n • Excellent command of professional German and English, both written and spoken (C2 according to the Common European Framework of Reference)\n, • Additional language skills in French or Italian would be an advantage\n, • A university degree or equivalent qualification, ideally in the tourism sector\n, • Several years’ professional experience in the travel industry, with a tour operator or travel agency\n, • Knowledge of GDS (preferably Amadeus) and very good knowledge of destinations\n, • A passion for travel and the luxury lifestyle, including gastronomy, events and culture\n, • Service-oriented, flexible and able to work under pressure\n, • Positive attitude and alignment with the comoany's values\n, • Strong communication skills\n, • Willingness to work full-time with a minimum workload of 80%\n, • Flexibility: willingness to work 5 days a week between 08:00 and 20:00 GMT, Sunday to Thursday, with every third weekend off\n\n Unfortunately, they are unable to consider candidates from other sectors for this role. \n Benefits \n What’s in it for you: \n Their employees are at the heart of the company, and they place great importance on recognition and rewards – both through regular appraisals and their annual Extra Mile Awards, where they celebrate those who have gone the extra mile. They actively promote the professional development of our employees and support them on their career journey. \n Rewards designed around you: \n\n • They offer an attractive remuneration package commensurate with your experience, supplemented by a performance-related bonus.\n, • In addition to competitive remuneration, they offer an attractive paid holiday package, including one paid day per year for voluntary work\n, • Paid sabbaticals – One (1) month’s paid sabbatical after every 5 years of service, without affecting your annual leave\n, • They offer attractive and flexible working arrangements: employees living within commuting distance work in a hybrid model, whilst remote working is an option for colleagues outside the commuting radius.\n, • Extra Rewards – An attractive Loyalty Rewards programme with bonuses and gifts as a thank you for your loyalty\n, • Remote Work Holidays for a limited period – Work from anywhere in the world\n, • Employee discounts – Access to exclusive travel and lifestyle offers\n, • Be part of a global, dynamic and inclusive team with diversity at its heart\n, • Genuine career opportunities in a growing, international company\n, • Relocation package (applies only to relocation to South Africa, i.e. visa, flight, etc.)\n\n Who They Are: \n A global luxury concierge service, and their travel division offers a unique opportunity to become part of a dynamic team. Their clients and employees are at the heart of everything they do. They assist high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients in organising their leisure and luxury travel. \n The goal is simple: they aim to become the world’s most trusted service provider. They deliver their service through a combination of their unique, technology-driven platform and the expertise of their highly qualified Lifestyle Managers. The company is growing rapidly and has ambitious plans to continue innovating and enhancing the lives of their members. \n As a certified B Corp, our client is part of a global community of companies committed to making a positive impact on society and the environment. \n \n Their commitment to diversity: \n They promote diverse ways of thinking, cultures and experiences. Diversity is a central part of their corporate philosophy, and they are committed to creating an inclusive working environment. All aspects of their working practices – from recruitment to promotion – are based on performance, competence, commitment and business requirements.

Systems & Scalability - Luxury Timepieces - Operational Leadership - AI, Automation Transformation \n Rare watches. Scaling energy. Luxury standards. \n Ready to step into a hands-on operational leadership role inside one of the UK’s most exciting luxury watch trading businesses? \n We’re looking for a highly organised, systems-driven operator to help scale a fast-growing business specialising in rare and luxury Swiss timepieces including Rolex, Patek Philippe, Audemars Piguet, Richard Mille, FP Journe and more. \n This is a rare opportunity for someone who genuinely lives and breathes watches and understands that behind every exceptional luxury business sits exceptional operational discipline. \n You’ll join a close-knit, ambitious team operating with start-up energy, high standards and a genuine passion for excellence, detail and growth. \n If you’re the kind of person who can’t leave a broken system unfixed, thrives on accountability and takes genuine pride in making things run flawlessly, this role could genuinely become the best career move you’ve ever made. \n The Role at a Glance: \n Digital/Business Operations Manager \n Hatton Garden, London \n £42,000 - £46,000 Base Salary \n Up to £60,000 OTE (Based on KPI, Performance & Growth Bonuses) \n Plus Work Trips, Team Events, Industry Experiences & More \n Full Time - Permanent \n Your Background / Skills: Operations, Systems Improvement, SOPs, CRM, Team Accountability, Luxury Goods, Process Improvement, SME Operations, AI & Automation, KPI Management \n Tech Stack: Asana, HubSpot, Manage Luxury, Missive, AI Tools & Automation Platforms \n Who we are: \n We buy and sell some of the world’s rarest and most desirable luxury timepieces. \n From Rolex and Patek Philippe through to Audemars Piguet, Richard Mille and FP Journe, we operate within one of the most exciting and fast-moving sectors in luxury goods. \n Ready to help scale something exceptional? \n The Opportunity: \n This is a hands-on Operations Manager role where you’ll own the operational engine of the business while helping translate the founder’s vision into structured team execution. \n This is not a traditional customer service or corporate operations role. \n This role sits at the centre of buying, selling, operational coordination, systems management and team accountability across a fast-moving luxury trading environment. You’ll help ensure the business runs smoothly, efficiently and professionally while continuously identifying opportunities to improve systems, workflows and productivity. \n There is currently no large operational team beneath you. \n This is a role for someone who executes as well as oversees, takes ownership naturally and enjoys building operational structure from the ground up. \n The right person will bring maturity, calm communication, operational confidence and a genuine passion for watches and luxury craftsmanship. \n About You: \n • Proven experience within a start-up, SME or scaling business environment \n • Demonstrable experience building or improving systems and operational processes \n • Genuine passion for luxury watches and timepieces - jewellery experience is a bonus \n • Highly organised, process-driven and detail obsessed \n • Calm, composed and confident under pressure \n • Strong communication skills with the ability to align teams around execution \n • Experience managing team accountability and operational performance \n • Comfortable operating hands-on within fast-paced businesses \n • Experienced in AI and automation \n • Experience using Marketing Automation & CRM systems such as HubSpot (we need someone who can drive new business through smarter systems) \n • Commercially aware with strong common sense and operational judgement \n • Professional, discreet and mature approach suited to luxury clientele and environments \n • Comfortable working flexibly when needed inside a high-growth business \n Non-Negotiables: \n • Obsessed by systems and efficiency - you must be able to demonstrate a system or process you personally built or improved \n • Genuine enthusiasm for watches and luxury timepieces \n • Start-up or SME experience where you helped create structure rather than inherit it \n • Strong ownership mentality and accountability \n • Clean DBS record required \n Who this role is NOT for: \n • Someone who only thrives inside large corporate structures \n • People who see execution or admin as “beneath them” \n • Anyone unable to work hands-on when the business needs it \n • Someone who views watches as simply another product category \n Why Join? \n • Rare opportunity to join a scaling luxury watch business at an exciting growth stage \n • Work inside one of the world’s most passionate luxury product industries \n • Genuine operational ownership and influence \n • High-autonomy role with visible impact \n • Strong earning potential linked to growth and performance \n • Close-knit, ambitious and energetic team culture \n • Opportunity to help build operational systems from the ground up \n • Work alongside people genuinely obsessed with excellence and watches \n This is more than an operations role. \n It’s an opportunity to help build a business that aims to become a recognised leader within the global luxury watch market. \n If you genuinely love watches, thrive in fast-moving environments and take pride in building operational excellence, we’d love to hear from you. \n Apply now. \n Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. \n If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Leading Tour Operator who provide group travel across Europe & Worldwide, are seeking an Itineraries Coordinator for their Ski Tours Division due to further growth and investment. This Group Tours and Educational Travel Company aim to make organising groups travel simpler for their clients and create unforgettable experiences. If you're passionate about ski & winter sports, have solid experience working in operational roles (within the Travel Industry), building relationships with suppliers & customers, and using your excellent organisational and customer service skills, this could be a great fit for you! If you have Italian languages skills, this would also be a great opportunity to use them! Starting salary is dependent on experience, very competitive, and they do offer wide ranging benefits (detailed below) including 25 days holiday plus bank holidays rising with service, health care and hybrid working (Nottingham). Fully remote working will be considered if you have solid experience in a similar role. \n JOB DESCRIPTION: \n\n • Liaise regularly with the group leader from the booking stage until return\n, • Calculate timings and make reservations for ski school, ski passes, equipment hire and après ski events\n, • Liaise with accommodation centres regarding rooming requirements, meal arrangements and general enquiries.\n, • Work with the accommodation centres and airlines to update on passenger changes, name changes, dietary requirements etc.\n, • Work closely with the group leaders to answer any queries they have in relation to their tours\n, • Potentially assist groups on tour by acting as a 'Tour Rep'\n, • Visit destinations as part of ongoing training, and to audit and review our suppliers\n, • Answer the telephone and help with booking enquiries\n, • Any other tasks that the business requires\n, • Attend and present at school parents' evenings as required both remotely and in person.\n, • To carry out duties on the out of hours phone whilst groups are on tour (additional pay applicable)\n\n \n EXPERIENCE REQUIRED: \n\n • An ability to speak a European language is desirable\n, • Experience of working in the Ski Industry, either in the UK or in destination, is highly desirable.\n, • Must be able to demonstrate knowledge and understanding of multiple destinations and subject areas.\n, • Possess excellent organisational and admin skills.\n, • Demonstrate a proactive approach to their daily work whilst being able to prioritise tasks.\n, • Ability to build and develop relationships with colleagues, suppliers and customers.\n, • Show an outgoing and confident personality.\n, • Possess good communication skills.\n, • Demonstrate a 'can-do' attitude.\n, • Must have a high level of written and spoken English - Grade C or above at GCSE (or equivalent).\n\n \n SALARY & BENEFITS \n\n • Competitive Salary\n, • Opportunities to travel\n, • 25 days holiday plus all bank holidays (increasing with service to a maximum of 30 days)\n, • Opportunities to buy extra holiday\n, • Hybrid working - 2 or 3 days in the office each week, with the rest working from home, after probation period.\n, • Fully remote working will be considered if you have solid experience in a similar role.\n, • Company pension\n, • On-site parking (free electric vehicle charging)\n, • Sick pay\n, • Flexible working\n, • Private Healthcare\n, • Life Insurance\n\n INTERESTED? \n Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on or

Who we areEnvision Intelligent Solutions, a Johnson Controls company, is a security systems provider specialising in the rental market, supported by our in-house CAT1 Alarm Receiving Centre in Craigavon. We are professional, agile, and innovativerewarding hard work and encouraging people to grow. In our constantly evolving environment, youll have the foundation to build a career as unique as you are. Join us and make an impact that truly matters. The world is waiting for youand so are we.We are currently looking for a Part-time Customer Support Operator to join our team. In this part-time , permanent position you will cover busy periods in the Centre and will be located in Silverwood Business Park, Craigavon, BT66 6SY.What we offerA guaranteed number of hours per month and the following working hours: 5AM- 11AM; 5PM- 11PM, or either or both; Monday to Sunday )Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security productsPaid Annual Leave, plus bank holidays (Holiday buy back option available)Extensive product and on the job/cross training opportunities with outstanding resources availableEncouraging and collaborative team environmentCareer development through various career ladders including Customer ServiceDedication to safety through our Zero Harm policyAccess to business resource groupsWhat you will do:Monitor, interrogate and respond to CCTV/Alarm activations, including escalation and reportingAnswer intercoms and inbound telephone calls professionally, quickly and effectivelyEffectively use the telephone systems and follow the guidance of the company policy and proceduresSupport the Control Room Supervisors and in their absence to take control of the operations (subject to training)Monitor and handle all incoming CCTV/Alarm activations for mobile patrol vehicles and dispatch mobile response teams accordinglyReport any operational difficulties and problems to the supervisor on dutyWhat we look for :The ability to work under pressure, to be self-motivated and able to work independently or as a team memberThe ability to prepare letters, reports and documents in an accurate and concise mannerThe ability to communicate diplomatically and effectively, both verbally and in writingSufficient investigative skills to identify the root cause of any problems identifiedSIA (Security Industry Authority) CCTV license desirable however this can be provided via the in house training team.IT literacy and a minimum of grade C in English and Maths.#LI-Onsite#GOSIATPBN1_UKTJ

Amazing opportunity available for a Credit Controller to join a Tour Operator in South London. As the Credit Controller, you will be responsible for executing a rigorous credit control process that has the main objective of handling collections and cash applications. We are looking for someone who will be creative, passionate, has an excellent eye for detail and enjoys building relationships internally and externally. The Job: Adopt and administer the Company's credit control policies across our B2B and B2C channels Process large amounts of data to prepare aged debtor reports and create collection plans Build and develop relationships with Trade consortia finance teams to resolve queries and agree collections Work with internal teams to ensure payments have been received prior to tickets being issued and cancellation calculations are in line with Company policy Monitor and action the departmental mailbox that is the recipient of requests cost amendments, refunds and customer call backs Generating appropriate documentation following cash applicationSkills required: Possession of a positive attitude, great telephone manner, excellent customer service, communication, and interpersonal skills Well, organised with the ability to prioritise their own workload Ability to process large volume of data to prepare reports Attention to detail Good knowledge of Microsoft Excel, Word and Outlook is essentialThe Package: Salary £27,000 London based (Hybrid)Interested: If you are interested in the above vacancy, please click 'APPLY' or email your cv to

Freightserve recruitment are looking for a Import 4 days on 4 days off Operator for a major Freight Forwarder based in the Heathrow area. Responsibilities:- Pre-Alerts Completing Import Customs entries Origin management Transport Deliveries Internal / external communication Liaising with Customers through Email and Telephone. Job costing and Invoicing Updating system Managing High Volume of import shipments Assist customer with their Supply Chain Managing Information Flow between Systems Manage Origin Offices Skills required:- Proactively action duties on a daily basis, supporting the team during times of absence or holidays. Customer Service Able to process different types of customs entries Accuracy Able to handle multiple customers & clearances each day Financial Awareness Able to work using their own initiative Manage customer issues and the ability to deal with minor issues, disputes, or complaints. * Outstanding Customer Service Working hours are 4 days on 4 days off 7am - 7pm As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry

Astute's Renewable Energy Team is exclusively partnering with a key player in the Solar and BESS market who are looking for a HV Contracts Manager to join the team. The role is a pivotal one and the purpose is to ensure operational excellence and to ensure the provision of HV support across the business is there when required.This HV Contracts Manager role comes with a salary up to £55,000, incremental supplements for additional qualifications, a company vehicle plus bonus and generous benefits package. The ideal location would be in the South around Oxfordshire but we're open to a more remote option too.If you're a HV Contracts Manager and are looking to work for an innovative and proven Solar and BESS operator, EPC and developer, please get in touch.Responsibilities and duties of the HV Contracts Manager roleReporting to the HV Manager you will:Manage all key personnel/companies both internally and externally relating to the HV activitiesPlanning and execution of HV switching, isolations and earthing up to 33kV (this is subject to internal sign off with competence)Schedule HV operations in different regions, staying up to date with any contractual obligationAssist with understanding and interpreting client requirements within the HV scope of contractEnsure that proactive, annual maintenance schedules are created and adhered toAssess the existing HV supply chain and ensure it's effectiveness, suggesting any improvements/changes with a data-driven approachBe able to carry out some HV remedial works when the decision is made to do the works internallyProvide HV technical support for Field EngineersFull job spec available on application and request post telephone call with AstuteProfessional qualificationsWe are looking for someone with the following:Experience in large scale renewables projects, ideally BESS and/or solarExperience switching up to 33kV, 66kV would be greatAt least a NVQ level 3 in electrical installation, higher qualifications hugely desirablePersonal skillsThe HV Contracts Manager role would suit someone who is:A strong communicatorExcellent organisational skillsSomeone proactive and solutions-focussedSalary and benefits of the Business Development Manager roleUp to £55,000 basic salaryIncreases depending on authorisationsCompany vehicleBonus up to 12.5%Life insurancePrivate healthcareGreat pension33 days holiday inc BH#LI-TN1INDRENAstute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.TPBN1_UKTJ

Leading Tour Operator who provide group travel across Europe & Worldwide, are seeking an Itineraries Coordinator for their Ski Tours Division due to further growth and investment. This Group Tours and Educational Travel Company aim to make organising groups travel simpler for their clients and create unforgettable experiences. If you're passionate about ski & winter sports, have solid experience working in operational roles (within the Travel Industry), building relationships with suppliers & customers, and using your excellent organisational and customer service skills, this could be a great fit for you! If you have Italian languages skills, this would also be a great opportunity to use them! Starting salary is dependent on experience, very competitive, and they do offer wide ranging benefits (detailed below) including 25 days holiday plus bank holidays rising with service, health care and hybrid working (Nottingham). Fully remote working will be considered if you have solid experience in a similar role. JOB DESCRIPTION: Liaise regularly with the group leader from the booking stage until return Calculate timings and make reservations for ski school, ski passes, equipment hire and après ski events Liaise with accommodation centres regarding rooming requirements, meal arrangements and general enquiries. Work with the accommodation centres and airlines to update on passenger changes, name changes, dietary requirements etc. Work closely with the group leaders to answer any queries they have in relation to their tours Potentially assist groups on tour by acting as a 'Tour Rep' Visit destinations as part of ongoing training, and to audit and review our suppliers Answer the telephone and help with booking enquiries Any other tasks that the business requires Attend and present at school parents' evenings as required both remotely and in person. To carry out duties on the out of hours phone whilst groups are on tour (additional pay applicable) EXPERIENCE REQUIRED: An ability to speak a European language is desirable Experience of working in the Ski Industry, either in the UK or in destination, is highly desirable. Must be able to demonstrate knowledge and understanding of multiple destinations and subject areas. Possess excellent organisational and admin skills. Demonstrate a proactive approach to their daily work whilst being able to prioritise tasks. Ability to build and develop relationships with colleagues, suppliers and customers. Show an outgoing and confident personality. Possess good communication skills. Demonstrate a 'can-do' attitude. Must have a high level of written and spoken English - Grade C or above at GCSE (or equivalent). SALARY & BENEFITS Competitive Salary Opportunities to travel 25 days holiday plus all bank holidays (increasing with service to a maximum of 30 days) Opportunities to buy extra holiday Hybrid working - 2 or 3 days in the office each week, with the rest working from home, after probation period. Fully remote working will be considered if you have solid experience in a similar role. Company pension On-site parking (free electric vehicle charging) Sick pay Flexible working Private Healthcare Life Insurance INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK. We have a high volume of applications, so unfortunately we are unable to reply to unsuccessful applicants

Who we areEnvision Intelligent Solutions , a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in house CAT1 Alarm receiving Centre in Craigavon, BT66 6SY. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. As part of our team, youll have the opportunity to make an impact that people can feel. The world is waiting for you and so are we.We are currently looking for a Customer Support Operator to join our team. In this full-time, permanent position you will work on 12-hour day and night shifts operating on 4 days on 4 days off rota and will be located in Silverwood Business Park, Craigavon, BT66 6SY .What we offerComprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security productsPaid Annual Leave, plus bank holidays (Holiday buy back option available)Full Time (42 hours per week, 4 on 4 off shifts)Extensive product and on the job/cross training opportunities with outstanding resources availableEncouraging and collaborative team environmentCareer development through various career ladders including Customer ServiceDedication to safety through our Zero Harm policyAccess to business resource groupsWhat you will do:Monitor, interrogate and respond to CCTV/Alarm activations, including escalation and reportingAnswer intercoms and inbound telephone calls professionally, quickly and effectivelyEffectively use the telephone systems and follow the guidance of the company policy and proceduresSupport the Control Room Supervisors and in their absence to take control of the operations (subject to training)Monitor and handle all incoming CCTV/Alarm activations for mobile patrol vehicles and dispatch mobile response teams accordinglyReport any operational difficulties and problems to the supervisor on dutyWhat we look for :The ability to work under pressure, to be self-motivated and able to work independently or as a team memberThe ability to prepare letters, reports and documents in an accurate and concise mannerThe ability to communicate diplomatically and effectively, both verbally and in writingSufficient investigative skills to identify the root cause of any problems identifiedSIA (Security Industry Authority) CCTV license desirable however this can be provided via the in house training team.IT literacy and a minimum of grade C in English and Maths.#LI-Onsite#GOSIATPBN1_UKTJ

We're currently recruiting a dedicated Switchboard Operator to help ensure the smooth running of the operations in Healthcare on a part time basis, contracted to 32 hours per week. As a Switchboard Operator, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 4 out of 7 days Could you bring your spark to Healthcare? Here's what you need to know before applying: Your key responsibilities will include: • Taking telephone calls for a busy Hospital in Healthcare environment, • Dealing with emergency calls on behalf of Hospital Our ideal Switchboard Operator will: • Excellent communicational skills, • High level of attention to detail, • Ability to deal with emergency scenarios and follow procedures accurately. Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals. Job Reference: com/1206/42970007/52809421/R/STC #Medirest Compass Group UK&I is committed to fosteri...

POST ID: CQ26/2704 DRY STACK TEAM SUPERVISOR Marina Developments Ltd is the UK's leading Marina operator. Situated in Poole, Cobb's Quay Marina is a busy and high-profile visitor destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Dry Stack Team Supervisor to assist with marina operations at Cobb's Quay Marina. The advertised role involves lifting vessels in and out of the water with our specifically designed negative lift forklift within our Dry Stack facility. Please see our website under Berthing, Dry Stack Berthing for more information on this service. You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week on a 2on 2off 3on 2off 2on 3off shift pattern supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process. The role will include but not limited to: To be responsible for overseeing the Dry Stack operations Provide a meet and greet service to all members and visitors Overseeing the berthing allocations of vessels To carry out general maintenance tasks as required Lifting vessels in accordance with our safe operating standards Ensuring the telephone is answered in the correct and timely manner To ensure all customer enquiries are dealt with both promptly and efficiently Assisting in actively marketing and promoting the marina and associated services Maintaining the security of the site Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards. The key requirements for this role are but not limited to: Enthusiastic and friendly with a flexible and positive 'can do' attitude Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage) General maintenance skills (not essential but an advantage) Self-motivated and able to work without supervision Sound awareness of basic health and safety in the workplace Confident use of IT systems A practical, resourceful and common-sense approach Good practical boating skills/qualifications (not essential but an advantage) Previous boat lifting experience (essential) Competent swimmer (essential) Educated to at least GCSE level or equivalent These are exciting times to join MDL. As we enter a new financial year, we are launching a multi million pound growth strategy focused on strengthening our position as the UK s leading marina owner and operator. Investments will enhance five flagship marinas with new restaurants, upgraded berth holder facilities, specialist berthing for narrowboats and jet skis, building refurbishments, improved parking solutions, and continued investment in pontoons, smart metering, Meter MACS, EV charging infrastructure and superyacht berthing. There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal opportunities employer. For information on how we will handle your application, you can view the Company's full privacy notice on our website. To apply, please click the apply button. Closing date: 20 th July 2026 Please note that if you have not heard from us within four weeks of the closing date, you can assume your application has not been successful on this occasion. TPBN1_UKTJ

POST ID: WIN26/2704 MARINA OPERATIVE Marina Developments Ltd is the UKs leading Marina operator. Situated on the River Thames, Windsor Marina is a busy and high-profile visitor and boat yard services destination. We aim to deliver the highest level of service and experience for our visitors and customers, demanding the very best from ourselves whilst working as a team every day. To help us deliver exceptional service we are seeking to recruit a Marina Operative to assist with marina operations at Windsor Marina. You will be passionate about providing the best possible levels of customer service and will put the safety and the needs of the customer first every time. You will deliver an outstanding customer experience, exceeding expectations daily. This is a full-time position working up to 42 hours each week 0700-1900 hrs on a shift pattern of 4 on 4 off supporting the marina operations activities. The successful applicant will be required to attend various training in the initial period of employment as part of a full induction process. The role will include but not limited to: Provide a meet and greet service to all members and visitors Overseeing the berthing allocations of vessels To carry out general maintenance tasks as required Ensuring the telephone is answered in the correct and timely manner To ensure all customer enquiries are dealt with both promptly and efficiently Assisting in actively marketing and promoting the marina and associated services Maintaining the security of the site Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards The key requirements for this role are but not limited to: Enthusiastic and friendly with a flexible and positive can do attitude Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage) General maintenance skills (not essential but an advantage) Self-motivated and able to work without supervision Sound awareness of basic health and safety in the workplace Confident use of IT systems A practical, resourceful and common-sense approach Good practical boating skills/qualifications (not essential but an advantage) Competent swimmer (essential) Educated to at least GCSE level or equivalent These are exciting times to join MDL. As we enter a new financial year, we are launching a multi million pound growth strategy focused on strengthening our position as the UK s leading marina owner and operator. Investments will enhance five flagship marinas with new restaurants, upgraded berth holder facilities, specialist berthing for narrowboats and jet skis, building refurbishments, improved parking solutions, and continued investment in pontoons, smart metering, Meter MACS, EV charging infrastructure and superyacht berthing. There is also full on-job training leading to industry-recognised qualifications. MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Companys full privacy notice on our website. To apply, please click the apply button. Closing date: 24 th July 2026 Please note that if you have not heard from us within four weeks of the closing date, you can assume your application has not been successful on this occasion. TPBN1_UKTJ

Astute's Renewable Energy Team is exclusively partnering with a key player in the Solar and BESS market who are looking for a HV Contracts Manager to join the team. The role is a pivotal one and the purpose is to ensure operational excellence and to ensure the provision of HV support across the business is there when required This HV Contracts Manager role comes with a salary up to £55,000, incremental supplements for additional qualifications, a company vehicle plus bonus and generous benefits package. The ideal location would be in the North of England but we're open to a more remote option too. If you're a HV Contracts Manager and are looking to work for an innovative and proven Solar and BESS operator, EPC and developer, please get in touch. Responsibilities and duties of the HV Contracts Manager role Reporting to the HV Manager you will: Manage all key personnel/companies both internally and externally relating to the HV activities Planning and execution of HV switching, isolations and earthing up to 33kV (this is subject to internal sign off with competence) Schedule HV operations in different regions, staying up to date with any contractual obligation Assist with understanding and interpreting client requirements within the HV scope of contract Ensure that proactive, annual maintenance schedules are created and adhered to Assess the existing HV supply chain and ensure it's effectiveness, suggesting any improvements/changes with a data-driven approach Be able to carry out some HV remedial works when the decision is made to do the works internally Provide HV technical support for Field Engineers Full job spec available on application and request post telephone call with Astute Professional qualifications We are looking for someone with the following: Experience in large scale renewables projects, ideally BESS and/or solar Experience switching up to 33kV, 66kV would be great At least a NVQ level 3 in electrical installation, higher qualifications hugely desirable Personal skills The HV Contracts Manager role would suit someone who is: A strong communicator Excellent organisational skills Someone proactive and solutions-focussed Salary and benefits of the Business Development Manager role Up to £55,000 basic salary Increases depending on authorisations Company vehicle Bonus up to 12.5% Life insurance Private healthcare Great pension 33 days holiday inc BH #LI-MS1 INDREN Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

Job Title: Transport Operator Location : Wimblington Salary: Competitive Job Type: Full-time, Permanent Working Pattern : 4 On 4 Off nights shift pattern Main Purpose of the Role: The main purpose of the role is to ensure effective running of the day to day Knowles Transport fleet to plan and manage effective movement of freight around the country. Key aspects of the role include providing strong planning of the operational logistics arm of the business, effectively communicating with the customer service team to meet the demands of the customer and providing the best customer service possible to internal and external stakeholders. Please note that candidates must be a commutable distance from Wimblington to be considered for this role. Key Responsibilities: Fleet / Driver management: Ensure the effective running of the Knowles fleet through: Allocation of 100% of the daily plan against all drivers and loads Following and updating the execution of the daily plan including systems updates Maximising drivers workers hours within the Tachograph and WTD framework Making decisions on how many vehicles are required to deliver shipments Communication of any issues or failures that are unavoidable to the relevant customer/representative including out of hours communication Proactive management of the fleet - including making changes and replanning any issues with loads or drivers Communication of the plan to all drivers to ensure the drivers are all in place at the correct times to collect loads and deliver them ( Debrief ) Ensuring completion of a thorough handover to the next Transport operators on the following shift Attending Daily Operational meetings on a rota basis with timely information about the previous and current days plan Working together with the planners to achieve the customer requirements Working out costs of delivery and monitoring revenue on a day to day basis Working in tandem with the other Transport Operators within the team on the same shift and on other shifts Systems Entering of all driver and vehicle information of the daily plan into Road Runner for the following 24 hours Updating Road Runner with live load information when debriefing drivers in person or over the phone Understanding and checking of the Warehouse Management system to foresee any issues with loads Cost control Minimise overtime, nights out and demurrage. Reduce agency labour through effective planning of driver and vehicle usage Customer Service Promptly answering telephone in a professional manner and dealing with field and customer enquiries. Speaking to drivers to understand their issues and offer resolutions in planning to the management of their loads. Portraying a professional appearance and manner at all times as a representative of Knowles Transport Communication Monitor the previous day's shipments in order to provide delivery information and communicate to relevant internal/external customer in a timely manner should issues require escalation. Liaise directly and in a timely manner with internal/external customer to advise them of issues or delays along with planned corrective action, so as to maintain a two-way communication flow and minimise customer dissatisfaction Teamwork Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Transport Ltd teams Maintaining standards of health and safety, hygiene and security in the work environment. Have the confidence to have open discussions with colleagues to enable decisions to be made about changes to the plan Have the ability and openness to changes within the workplace Have the flexibility over shift patterns to support the team Have a proactive nature to enable process improvements and changes to happen to give a positive impact on productivity Be professional at all times when working with colleagues within your own department and in other departments Developmental National & International CPC Qualification About you: Must Haves: Operator licencing awareness and of Working Time Directive and EU Drivers hours Highly competent with PC literate - Sound working knowledge of Microsoft Word, Excel & PowerPoint, Traffic management and warehouse management systems along with any other IT/ web based systems Strong verbal and written communication skills along with excellent customer service skills Highly organised, self-sufficient and able to work on own initiative and to tight deadlines Be flexible in your approach to work and hours Excellent UK Graphical Knowledge Reliable in approach to work and adaptable to fit into different teams and environments Strong people management, leadership and interaction skills A highly organised self starter Adaptable to change and a strong team player Professional in appearance and manner and punctual Must have own transport, full UK driving licence and ability to travel to work Please click APPLY to submit your CV for this role. Candidates with experience or relevant job titles of; Transport Operations Coordinator, Distribution Controller, Logistics Supervisor, Fleet Coordinator, Transport Supervisor, Logistics coordinator, Transport Planner, Transport Coordinator, Distribution Coordinator, Supply Chain Coordinator may also be considered for this role. TPBN1_UKTJ

Freight Operator Burton-on-Trent, DE14 £28,000 – £30,000 DOE Mon – Fri 08-00 - 17-00 or equivalent (1 hour lunch) About the Role We are seeking a proactive and detail-oriented Transport Operator to join our Transport Solutions team based in Burton-on-Trent, DE14. This is a fast-paced operational role focused on delivering effective transport solutions through the BDP network while ensuring exceptional customer service and operational efficiency. The successful candidate will play a key role in managing customer orders, coordinating transport solutions, maintaining strong communication with clients and suppliers, and supporting business growth opportunities. Key Responsibilities Order Receipt & Creation Receive customer orders via telephone, email, transport portals, and other communication methods Accurately input and manage orders using the Tra+ operating system Ensure all orders align with FTC-specific requirements Operational Solution Management Match customer requirements with appropriate transport solutions using approved supplier selection processes Coordinate collections and deliveries across the transport network Communicate schedules, delays, and operational updates professionally and efficiently Ensure all operational requirements are met, including: Opening times Site safety procedures Driver PPE requirements ADR requirements Customs documentation Security procedures Transit time expectations Escalate any non-conformance issues to the Operations Manager TS and Branch Manager TS Administration & Reporting Produce bespoke KPI reports for key clients Monitor profitability alongside the Operations Manager TS Provide weekly customer service reports to management teams Ensure Tra+ system inputs accurately reflect customer and supplier agreements, including additional charges Commercial Responsibilities Attend client meetings when required by management Proactively seek opportunities for additional business growth and customer development About You Previous experience within transport, logistics, or freight forwarding operations This opportunity would suit candidates currently working as a Transport Planner Transport Coordinator Logistics Coordinator Freight Operator Freight Forwarding Operator Traffic Operator Logistics Operator Road Freight Coordinator Transport Administrator Operations Coordinator (Logistics) or similar Strong organisational and communication skills Ability to work effectively in a fast-paced environment High attention to detail and problem-solving ability Confident using transport management systems and Microsoft Office Customer-focused with a professional and proactive approach Commercial awareness and ability to build strong client relationships What We Offer Competitive salary of £28,000 – £30,000 depending on experience Opportunity to join a growing and supportive team Career development opportunities within the transport and logistics sector Dynamic and varied working environment If you are looking to develop your career within transport and logistics operations and thrive in a customer-focused environment, we would love to hear from you. For any further questions, please contact Shannon Clough at Interaction Recruitment Leeds using 0113 866 2042 / INDLEE TPBN1_UKTJ

POST ID: HPM26/2704 MARINA OPERATIVE CASUAL WORKER Marina Developments Ltd is the UKs leading Marina operator with several marinas within the UK situated at idyllic locations. We are looking to engage a casual worker to support our team on an ad hoc basis at Hamble Point Marina.This role will be a no-fixed hours casual worker contract. Typically, casual work assigned to you will be based at Hamble Point Marina, Hamble-Le-Rice. There may also be the opportunity to work at one of our other sites within the region. The role of our Casual Marina Operative will be to assist the team from time to time supporting the site with various tasks and shifts that require casual resource. The role will include but not limited to: Provide a meet and greet service to all members and visitors Overseeing the berthing allocations of vessels To carry out general maintenance tasks as required Ensuring the telephone is answered in the correct and timely manner To ensure all customer enquiries are dealt with both promptly and efficiently Assisting in actively marketing and promoting the marina and associated services Maintaining the security of the site Carry out all duties in line with Company policies, particularly focused on compliance with H&S and Customer Service standards The key requirements for this role are but not limited to: Enthusiastic and friendly with a flexible and positive can do attitude Previous experience in a customer service environment (in a leisure/marina/hospitality industry an advantage) General maintenance skills (not essential but an advantage) Self-motivated and able to work without supervision Sound awareness of basic health and safety in the workplace Confident use of IT systems A practical, resourceful and common-sense approach Good practical boating skills/qualifications (not essential but an advantage) Competent swimmer (essential) Educated to at least GCSE level or equivalent These are exciting times to join MDL. As we enter a new financial year, we are launching a multi million pound growth strategy focused on strengthening our position as the UK s leading marina owner and operator. Investments will enhance five flagship marinas with new restaurants, upgraded berth holder facilities, specialist berthing for narrowboats and jet skis, building refurbishments, improved parking solutions, and continued investment in pontoons, smart metering, Meter MACS, EV charging infrastructure and superyacht berthing. There is also full on-job training leading to industry-recognised qualifications.MDL Marinas are an equal-opportunities employer. For information on how we will handle your application, you can view the Companys full privacy notice on our website To apply, please click the apply button. Closing date: 30 th July 2026 Please note that if you have not heard from us within four weeks of the closing date, you can assume your application has not been successful on this occasion. TPBN1_UKTJ

A major UK & International Freight Forwarding organisation are experiencing major growth and are looking to add a Senior Air Import Coordinator to their team.This vacancy is for a senior air import clerk so they need to be able to work using their own initiative as they will be in the office as the only Import clerk on shift on some occasions over the weekend. ROLE: Senior Air Import Operator BASIC SALARY: £36k to £40k LOCATION: Heathrow HOURS: 4 on 4 off day shift & itll be 12-hour shifts from 0700-1900 hrs ( with a 1 hour lunchbreak ). ROLE: Managing the air Import process for clients from start to finish including customs clearance . Outstanding Customer Service Managing High Volume of air import shipments with minimum issue Assist customer with their Supply Chain Model Managing Information Flow between Systems Manage Origin Offices Pre-Alerts Origin management Customs Entries Transport Deliveries Internal / external communication Liaising with Customers through Email & telephone. Job costing / Invoicing System updates Skills required: Must have at least 4 years Air Import and customs clearance experience - Essential If they have Cargowise and/or Sequoia experience, this would be an advantage. Must have experience of dealing with Import customs clearances Proactively action duties on a daily basis, supporting the team during times of absence or holidays. Customer Service Able to process different types of customs entries Accuracy Able to handle multiple customers & clearances each day Knowledge of Cargowise & Sequoia an advantage Financial Awareness Able to work using their own initiative Manage customer issues and the ability to deal with minor issues, disputes, or complaints. TPBN1_UKTJ