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Receptionist - Central London Wellness - London

Customer Service

22 June 2026745 views

Expires in 29 days

Luxury Spa Receptionist
Central London (Zone 1)
Full-time, Permanent
Salary: £31,000 - £34,000 per year (including performance bonuses)
Working Pattern

  • 12-hour shifts
  • Additional shifts available for those seeking extra hours
  • Approximately 15 days off each month

Additional Benefits

  • Performance-based bonus scheme
  • 5.5 weeks paid annual leave
  • Ongoing professional training and development
  • Employee wellness benefits
  • Employee discounts

About the Role
An established luxury wellness business in Central London is seeking a Luxury Spa Receptionist to join its front-of-house team.
This role is ideal for someone who enjoys working with people, takes pride in delivering exceptional customer service, and thrives in a premium environment.
The successful candidate will play an important role in ensuring every guest receives a warm, professional and seamless experience from arrival through to departure.
About Company
Central London Wellness is a premium wellness and hospitality business operating within Central London. We are committed to delivering exceptional guest experiences through outstanding customer service, attention to detail, and a professional working environment. 


Key Responsibilities

  • Managing incoming telephone calls, emails and booking enquiries
  • Coordinating appointments and maintaining accurate scheduling records
  • Welcoming guests and ensuring a professional check-in experience
  • Processing payments and daily transactions
  • Maintaining accurate operational and administrative records
  • Assisting with daily opening and closing procedures
  • Supporting management with general administration
  • Promoting services and recommending suitable treatments and experiences
  • Maintaining a clean, organised and professional reception environment
  • Assisting with other front-of-house duties as required

Requirements

  • Previous experience in reception, hospitality, customer service, concierge or a similar client-facing role
  • Fluent English with excellent communication skills
  • Strong organisational and multitasking abilities
  • Confident using Microsoft Excel, Gmail and online booking systems
  • Professional presentation and positive attitude
  • Reliable, trustworthy and proactive approach to work

Start Date
Immediate start available, although notice periods will be accommodated.

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    12-hour shift
  • Salary
    £31,000 – £34,000 yearly
  • Benefits
    performance-based bonus scheme
  • Starting time
    Immediate start!

pin iconPiccadilly, London

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Customer ServiceLondon

Wellness and Hospitality business • 11-50 Employees

Hiring on JOB TODAY since June, 2026

Central London Wellness is a premium wellness and hospitality business operating within Central London. We are committed to delivering exceptional guest experiences through outstanding customer service, attention to detail, and a profession

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wellness C.Active 15 days ago
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