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Murray Recruitment are recruiting an Senior Internal Sales Executive (Electrical Distribution) for our client based in South Lanarkshire. This is an excellent opportunity for an experienced sales professional from an electrical distribution background to join a well-established and growing branch. The role offers long-term career development and genuine opportunities to progress into Management positions as part of the company's succession planning strategy. Overview Working within a busy and successful branch, the Electrical Sales Executive will be responsible for managing customer enquiries, preparing quotations and delivering technical product solutions to an established customer base. This is a desk-based role requiring strong electrical product knowledge, commercial awareness and the ability to interpret technical drawings and specifications. The successful candidate will play a key role in driving branch sales growth through effective account management, proactive quotation follow-up and excellent customer service, ensuring customers receive the right solutions to meet their requirements. Key Responsibilities • Manage and develop relationships with an existing portfolio of customers., • Respond to customer enquiries via telephone and email in a professional and timely manner., • Prepare accurate and competitive quotations for electrical products and solutions., • Proactively follow up quotations to maximise conversion rates and secure sales opportunities., • Interpret technical drawings and specifications to identify suitable products and provide effective solutions., • Provide technical product advice and support to customers., • Negotiate pricing and commercial terms in line with company guidelines., • Process sales orders and ensure a seamless customer experience from enquiry through to delivery., • Liaise with suppliers and internal teams to source products and resolve technical queries., • Identify opportunities to increase sales and strengthen existing customer relationships., • Maintain accurate customer records and sales activity using internal systems., • Contribute to the continued growth and success of the branch. Skills & Experience • Previous experience within an electrical wholesale or electrical distribution environment is essential., • Strong technical knowledge of electrical distribution products and applications., • Ability to read and interpret technical drawings and specifications., • Proven experience in preparing quotations, negotiating sales and converting opportunities into orders., • Excellent communication and relationship-building skills., • Customer-focused with a personable and professional approach., • Strong commercial awareness and problem-solving ability., • Good IT skills with experience using sales, quotation or ERP systems., • Highly organised with the ability to manage multiple enquiries and priorities effectively., • Ambitious and motivated, with a desire to progress into future branch management opportunities. Offering • Competitive up to £55k DOE, • Annual bonus of up to 7.5%., • Annual salary reviews each December., • 25 days annual leave plus 8 statutory holidays, with additional entitlement linked to length of service., • Company pension scheme., • Optional private healthcare., • Cycle to Work scheme and local incentive initiatives., • Monday to Friday, 37.5 hours per week., • Flexible start time between 8.30am and 9.00am., • Office-based role in South Lanarkshire., • Clear opportunities for progression into Assistant Branch Manager and Branch Manager positions., • Ongoing training and professional development., • Supportive and professional working environment within a stable and growing organisation.

Role:S4+ Technical LeadReporting to:Chief ArchitectDivisionGroup/CorporateWork location:FlexibleCountry:FlexibleJob Profile:TechnologyOrganisationPMOPurpose of RoleThe S4+ Tech Lead is accountable for the end-to-end technical delivery of the S4+ solution across SAP S/4HANA core, environments, landing zones, infrastructure, SAP RISE, technical tooling and the wider SAP and non-SAP ecosystem in confirmed programme scope.The role acts as the single-thread accountable owner for technical execution, ensuring that technical delivery is planned, governed, built, tested, cut over and transitioned into support in line with agreed architecture principles, Clean Core standards, SAP Activate gates and programme milestones.The S4+ Tech Lead works closely with the Integration Lead, Tooling SME, Data, Security, Infrastructure, Environment and Testing teams to ensure specialist technical areas are coordinated as part of one integrated delivery plan. The Integration Lead remains accountable for integration architecture, integration patterns, interface design assurance and integration delivery coordination; the Tech Lead ensures integration activity is aligned to the wider technical plan, dependencies, readiness criteria and programme governance.The role coordinates activity across Deloitte, SAP, Weir technology teams, BAU support teams and third-party vendors, ensuring technical ownership boundaries are clear across design, build, test, cutover, hypercare and transition to BAU.A critical part of the role is ensuring that technical solutions are right for Weir — sustainable, supportable, secure, operable and aligned to the target operating model — rather than reflecting supplier preference, legacy complexity or localised ways of working.Objectives & Measurement - Key ResponsibilitiesTechnical Delivery & ExecutionOwn the end-to-end technical delivery plan for S4+, ensuring technical activities are aligned to the integrated programme plan, SAP Activate phases and programme milestones.Translate the Chief Architect’s target architecture, design principles and Clean Core intent into executable technical workplans across internal teams, Deloitte, SAP and other delivery partners.Ensure technical delivery milestones are achieved within agreed scope, time, cost and quality parameters.Maintain technical execution discipline across build, integration, data migration, security, testing, cutover and hypercare.Intervene rapidly where technical workstreams are off-track, driving corrective action and recovery plans.Ensure technical deliverables are clearly owned, sequenced, resourced and governed across Weir, Deloitte, SAP and other suppliers.Architecture, Design Authority & Technical GovernanceOwn and operate the Technical Working Group, ensuring technical decisions are prepared, reviewed, escalated and resolved effectively.Support the Chief Architect in operating the Design Authority, ensuring architectural choices remain aligned to enterprise architecture, programme scope, fit-to-standard and Clean Core principles.Ensure deviations from standard, customisation requests and technical exceptions are assessed for business value, risk, complexity, operability and long-term maintainability.Provide clear recommendations on technical design decisions, trade-offs and risk positions to the Chief Architect, Programme Director and relevant governance forums.Ensure technical decisions are documented, traceable and reflected in solution design, delivery plans and risk management processes.Reinforce fit-to-standard behaviours and prevent unnecessary technical complexity or local divergence. Strong governance over fit-to-standard is identified as critical to S/4+ success, with differences only permitted for genuine fiscal, legal or regulatory needs and escalated through senior governance where required.S/4HANA Core, Environments & Landing ZonesOwn technical coordination across the S/4HANA core platform, SAP RISE service model, environments, infrastructure dependencies and cloud landing zones.Ensure S/4 environments are planned, provisioned, configured and managed to support design, build, testing, training, cutover, deployment and hypercare needs.Coordinate technical readiness for the SAP RISE model, including dependencies with SAP, the hyperscaler and Weir infrastructure teams.Ensure the technical environment strategy supports parallel delivery demands, test cycles, data migration rehearsals, integration testing, performance testing and business readiness.Oversee technical cutover architecture, environment sequencing, fallback and recovery planning.Ensure the solution is designed for scalability, resilience, operability, security, performance and future AI / automation enablement. The programme is intended to provide scalable cloud infrastructure and AI readiness, with S/4+ laying a clean, harmonised data foundation for future analytics and intelligent enterprise capabilities.Actively drive AI and automation readiness within technical scope — ensuring the S/4HANA data foundation, integration and platform design are clean, harmonised and structured to enable SAP Business AI (e.g. Joule), embedded analytics and future intelligent-enterprise and automation use cases.Integration Across SAP and Non-SAP EcosystemOwn technical coordination of the wider SAP and non-SAP ecosystem, ensuring integration design and delivery is aligned across Salesforce, Coupa, Teamcenter, MES, OneStream, Workday, Microsoft platforms and other relevant systems.Ensure integration architecture supports end-to-end business processes, global process harmonisation, reporting and operational continuity.Drive alignment between S/4HANA, legacy systems, satellite applications, middleware, data platforms and reporting environments.Ensure integration risks, dependencies and ownership are visible and actively managed across all delivery teams.Work with functional, data and domain teams to ensure technical integration decisions support global process ownership and future-state operating model requirements.Support the move away from fragmented, local or point-solution decision-making towards a single, integrated global operating model aligned to SAP S/4HANA and future digital capabilities.Data, Security, Testing & Cutover DependenciesAct as the primary technical escalation point for cross-stream dependencies involving data, security, infrastructure, testing, environments, integration, cutover and operations.Ensure data migration, data quality, master data, reporting and analytics dependencies are technically understood, sequenced and integrated into delivery plans.Partner with the Security Lead to ensure identity, access, segregation of duties and wider security controls are embedded into technical design and delivery, and that regulatory and compliance obligations are addressed by design — including IT general controls (ITGC), data privacy and data residency/sovereignty requirements (including GDPR), and cyber security and audit obligations.Support test strategy execution by ensuring environments, interfaces, data loads, security roles and technical defect resolution processes are ready for each test phase.Own technical readiness criteria for build, system integration testing, user acceptance testing, performance testing, cutover rehearsals, go-live and hypercare.Enforce SAP Activate gate criteria and ensure technical entry and exit criteria are met before progression between phases.Ensure cutover plans are technically robust, rehearsed and aligned across SAP, non-SAP, data, infrastructure and business teams.Partner & Supplier Technical PerformanceLead day-to-day technical engagement with Deloitte and SAP technical leads in a “two-in-a-box” delivery model.Hold Deloitte, SAP and other technical partners accountable for technical deliverables, quality, timeliness and issue resolution.Ensure supplier technical plans, assumptions, dependencies and constraints are transparent, challenged and managed.Escalate partner performance issues with clear evidence, impact assessment and recommended interventions.Ensure technical delivery is coordinated across the multi-party model, including Weir internal teams, Deloitte, SAP, hyperscaler, application vendors and infrastructure partners.Support commercial and delivery governance by providing technical input into supplier performance, milestone acceptance and technical risk exposure. The programme relies on SAP, Deloitte and hyperscaler delivery components, with interdependent contracts and responsibilities across software, hosting, integration and programme delivery.Risk, Issue & Dependency ManagementOwn the technical risk, issue and dependency profile for S4+, ensuring risks are identified early, actively mitigated and escalated where required.Identify technical decisions or constraints that could impact programme timeline, cost, quality, adoption or business continuity.Provide clear, action-oriented recommendations to the Chief Architect, Programme Director and governance forums.Ensure technical risks are linked to the integrated programme plan, delivery milestones and cross-stream dependencies.Lead technical recovery actions where risks materialise or delivery deviates from plan.Maintain a strong focus on reducing complexity, protecting standardisation and ensuring the solution is operable post go-live.Support mitigation of programme risks relating to delivery delays, lower-than-expected process harmonisation, technology change and operational disruption during and after go-live.Operational Readiness, Hypercare & Transition to BAUEnsure the S4+ solution is designed and delivered with operational support, maintainability and future continuous improvement in mind.Define and enforce technical readiness for go-live and hypercare, including support models, monitoring, incident management, environment management and knowledge transfer.Enable business cutover and go-live readiness from a technical perspective — ensuring environments, data, access, interfaces and technical rehearsals underpin business rehearsals, training, dress rehearsals and adoption activities.Work with the business change, functional and training teams to ensure technical readiness, dependencies and constraints affecting user adoption are visible, sequenced and resolved ahead of go-live.Work with BAU technology, product domain and support teams to ensure ownership, processes and capabilities are in place before transition.Ensure technical knowledge transfer from Deloitte, SAP and other suppliers to Weir teams is structured, measurable and complete.Support the enduring Product Operating Model by ensuring platforms, data and systems are governed in line with Global Product Domain ownership beyond go-live. The Product Operating Model is intended to become the standard way Weir governs and evolves its business capabilities after the programme.Knowledge, Skills, Capability and ExperienceEssentialProven track record, ideally 10+ years, leading technical delivery within large-scale ERP, SAP S/4HANA or equivalent enterprise transformation programmes.Demonstrable experience as a technical lead, solution delivery lead or platform delivery owner on complex, multi-workstream transformation programmes.Strong understanding of SAP S/4HANA technical architecture, SAP Activate delivery lifecycle, Clean Core principles, fit-to-standard implementation and enterprise integration patterns.Experience delivering in SAP RISE, cloud ERP or hyperscaler-enabled environments.Strong knowledge of technical delivery across environments, infrastructure, integration, data migration, security, testing, cutover and hypercare.Experience managing technical dependencies across SAP and non-SAP ecosystems.Ability to operate effectively in a multi-party delivery model involving client teams, Systems Integrator, SAP, hyperscaler and application vendors.Strong evidence of owning technical decisions, managing technical governance and driving resolution through architecture forums or design authorities.Demonstrable ability to challenge suppliers constructively and hold partners accountable for technical quality and delivery performance.Experience managing technical risk in high-pressure, high-visibility transformation environments.Ability to convert architectural direction into practical delivery plans, decision logs, RAID actions and delivery outcomes.Strong communication skills, with the ability to explain complex technical issues clearly to senior business, technology and programme stakeholders.Strong understanding of global process standardisation, template governance and the technical implications of divergence from standard.Leadership Style RequiredOperates with a delivery-first mindset, focused on technical outcomes, pace, quality and operational readiness.Comfortable being the single-thread accountable technical owner in a complex, ambiguous and fast-moving programme environment.Able to lead through influence across Weir, Deloitte, SAP and other delivery partners.Strong bias for action, issue resolution and removing technical blockers.Holds technical teams and suppliers to account while maintaining constructive, partner-based relationships.Balances strategic architecture intent with pragmatic delivery decision-making.Protects Clean Core, fit-to-standard and global template integrity while enabling business outcomes.Works effectively across business, technology, data, security, infrastructure and programme teams.Demonstrates resilience, clarity and calm under pressure.Nice to HavePrevious experience in manufacturing, engineering, mining, industrials or global asset-intensive environments.Experience with SAP BTP, SAP Integration Suite, SAP Cloud ALM, SAP Solution Manager or equivalent tooling.Familiarity with Salesforce, Coupa, Teamcenter, MES, OneStream, Workday and Microsoft ecosystem integrations.Experience supporting global template design and deployment across multiple regions or divisions.Familiarity with Jira, Azure DevOps, SAP Cloud ALM or equivalent delivery and defect management tools.Relevant certifications such as SAP S/4HANA, TOGAF, SAFe, Agile, ITIL, PMP, PRINCE2 or cloud architecture certifications.Physical DemandsThe need to collaborate across different time zones means that there is a large degree of flexibility and autonomy. It is expected that there will be global travel to all business regions. #J-18808-Ljbffr

Account Manager Glasgow – covering Scotland C£40,000 p.a. + car/allowance Do you enjoy building long-term relationships with customers and becoming their trusted point of contact? Are you experienced within manufacturing, construction products or a technical sales environment? Would you like to join a growing business where you can genuinely make an impact across an established customer base? The Company: We are working with our client who are an established and growing manufacturer supplying specialist products into the construction and trade sectors across the UK. With an excellent reputation for quality, service and reliability, they are looking to appoint an Account Manager to support and develop customer relationships across Scotland. This is a field-based role focused on maintaining regular contact with existing customers, strengthening relationships and ensuring a high level of ongoing service and support. Role & Responsibilities of the Account Manager: Managing and developing relationships with existing customer accounts across Scotland Regular customer visits to maintain strong working partnerships and identify opportunities Acting as the main point of contact for customer queries and support Working closely with internal teams to ensure projects, orders and customer expectations are managed effectively Supporting business growth through account development and customer retention Providing market feedback and competitor insight to the wider business About You as the Account Manager: Previous experience in account management, field sales or customer relationship management Experience within manufacturing, construction products, building materials or a technical environment would be advantageous Strong communication and relationship-building skills Commercially aware with a proactive and professional approach Self-motivated and organised, comfortable managing your own diary and travel * Full UK driving licence Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants however if you do not receive a response within seven working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you

Business Development Manager - Automotive Product I am recruiting on behalf of our client, for an experienced Business Development Manager / Field Sales Executive or Internal Sales Executive who wants to move into Field Sales. The role is to manage a well-established territory within Scotlands central belt selling a full range of well-established specialist automotive products to the independent garage networks. This is an excellent opportunity for a driven B2B sales professional who enjoys autonomy, relationship-building, and developing a territory with genuine earning potential. You will be joining a well-established business, who value and support their employees and can offer a rewarding career and vibrant work environment. Ideal Location: Scotland Salary: OTE £70K - 28 days Hols - Pension - Company Vehicle - Remote Working - Career Development The Role: Covering a defined regional patch, you will be selling automotive aftermarket products directly to independent garages and automotive businesses. The role combines new business development with ongoing account management, as repeat business and long-term customer relationships are key to success. You will have the freedom to manage your own diary, plan your territory effectively, and take full ownership of performance within your region. Technical automotive knowledge is helpful but not essential - strong sales ability, resilience, and commercial awareness are far more important.What We're Looking For: Experience in field sales, territory sales, or B2B sales Confident and credible in face-to-face selling environments A proactive, self-motivated approach Strong relationship-building and account management skills Good organisational skills and the ability to manage a regional patch Full UK driving licenceTo Apply / Register Interest: Please send your full up to date CV to Robert Cox Senior Recruitment Consultant at Glen Callum Associates Ltd on or call (phone number removed). JOB REF: 4327RCD Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you

New Business Account Manager – IT Sales Glasgow (Hybrid/Remote) £30,000–£50,000 + Uncapped Commission About the Company We're partnering with an innovative and fast-growing technology provider that delivers a wide range of IT solutions, including cybersecurity, cloud services, managed IT support, and infrastructure. Renowned for their expertise and customer-first approach, they help organisations improve security, efficiency, and long-term business performance. The Opportunity We're looking for an ambitious New Business Account Manager to join a high-performing sales team. This is an exciting opportunity for someone who enjoys building relationships, identifying new business opportunities, and delivering tailored technology solutions. Working in a consultative sales environment, you'll engage with prospective clients, understand their business challenges, and introduce IT services that genuinely add value. If you're motivated by developing new business and earning uncapped commission, this role offers excellent career potential. Key Responsibilities Generate new business opportunities through outbound calls, email campaigns, LinkedIn, networking, and referrals. Build and manage a healthy sales pipeline from initial prospecting through to closing deals. Develop strong relationships with senior stakeholders and decision-makers across a range of industries. Conduct consultative sales conversations to identify client needs and recommend suitable IT solutions. Work closely with technical specialists to design tailored proposals and solutions. Maintain accurate CRM records and provide regular pipeline and sales updates.About You We're looking for someone who has: Previous experience in B2B sales, business development, lead generation, or account management. A proactive, target-driven mindset with the resilience to succeed in a competitive sales environment. Excellent communication, negotiation, and relationship-building skills. Strong organisational skills with the ability to manage multiple opportunities simultaneously. Experience using CRM systems and sales tools. A genuine interest in technology and a desire to build a long-term career within the IT sector.What's on Offer? £30,000–£50,000 basic salary (depending on experience). Uncapped commission with excellent earning potential. Hybrid and remote working flexibility. Clear opportunities for career progression into Senior Account Management or Sales Leadership. Ongoing training, coaching, and professional development. A collaborative, supportive culture where success is recognised and rewarded.Interested? For more information or to apply, contact Kylie Richards at Aztrum Recruitment: (url removed)

Account Manager – Managed IT Services Glasgow £30,000 – £35,000 Basic + Uncapped Commission + Career Progression Aztrum Recruitment is partnering with a successful and expanding Managed Service Provider that delivers tailored IT, cyber security, cloud and telecoms solutions to businesses across Scotland. Known for its people-first approach and exceptional customer service, the business has built long-term partnerships by delivering proactive technology solutions that help organisations operate securely and efficiently. Due to continued growth, they're looking for an enthusiastic Account Manager to join their Glasgow team. This is an excellent opportunity for someone with IT sales or MSP experience who enjoys building relationships, identifying opportunities and helping customers get the most from their technology investments. The Role As an Account Manager, you'll manage a portfolio of existing customers while identifying opportunities to grow accounts through additional IT services and solutions. You'll work closely with technical specialists to ensure clients receive outstanding service while developing long-term, trusted partnerships. Key Responsibilities Manage and develop relationships with an existing portfolio of business customers. Identify opportunities to upsell and cross-sell managed IT, cyber security, cloud and telecom solutions. Conduct regular customer reviews to understand business needs and future plans. Prepare quotations, proposals and commercial agreements. Work closely with technical and service delivery teams to ensure excellent customer experiences. Consistently achieve and exceed sales and revenue targets. Maintain accurate records within the CRM system.What We're Looking For Previous experience in an Account Manager, IT Sales or Business Development role. Experience within a Managed Service Provider (MSP), IT reseller or technology solutions business is highly desirable. Excellent communication and relationship-building skills. Commercially driven with a consultative sales approach. Strong organisational skills and the ability to manage multiple client accounts. Full UK driving licence preferred.What's on Offer £30,000 – £35,000 basic salary Uncapped commission structure Clear career progression opportunities Ongoing training and professional development Supportive and collaborative working environment Opportunity to join a growing technology business with an excellent reputation for customer service and long-term client partnerships.Interested? Call (phone number removed) or email your CV to (url removed)

Area Sales Manager / Business Development Manager / Sales Engineer required to join a leading engineering manufacturer. The successful Area Sales Manager / Business Development Manager / Sales Engineer will work remotely, covering Scotland, and be responsible for managing key accounts and generating new business opportunities across industrial and process markets, promoting a full range of instrumentation and flow control products such as pressure, level, flow, and temperature instruments, including gauges, switches, sensors, and valves. The Area Sales Manager / Business Development Manager / Sales Engineer will ideally have experience selling or managing key accounts for instrumentation, sensors, pressure, temperature, flow, level, or analytical measurement products into industrial and process environments. Package £45,000 - £55,000 depending on experience Bonus scheme 23 days holiday + bank holidays Company car Company pension scheme Additional benefitsArea Sales Manager / Business Development Manager / Sales Engineer Role Manage key accounts across OEM, distribution, and end-user customers within industrial and process markets. Promote a wide range of instrumentation and flow control products, such as pressure, level, flow and temperature instruments, including gauges, switches, sensors and valves. Develop new business and grow existing relationships across sectors such as chemical, food & beverage, oil & gas, power generation, pharmaceutical, mining and water. Drive sales growth through product demonstrations, exhibitions, negotiations, and by following up on marketing-generated leads and new business opportunities. Liaise with engineering departments to provide technical support and guidance. Work remotely, covering Scotland.Area Sales Manager / Business Development Manager / Sales Engineer Requirements Experience as a Key Account Manager, Area Sales Manager, Sales Engineer, Business Development Manager, or Technical Sales Engineer within an engineering, instrumentation, or flow control environment. Experienced in selling and supporting instrumentation products such as pressure, temperature, flow, level, or analytical measurement instruments, or related products/applications. Proven experience managing your own territory, conducting face-to-face customer visits, and developing long-term relationships. Strong negotiation skills with a track record of winning and closing business. Full UK driving license. Willingness to travel throughout Scotland

Business Development Manager - Inspection and Compliance Software Basic salary up to £45,000, OTE £70,000 + great benefits Home based covering Scotland, Ireland and the North East of England My client is a successful provider of software for inspection and compliance across a number of different industry sectors including oil and gas, renewables, lifting equipment and much, much more. They are currently looking for a sales professional to join the team to cover the northern region, working remotely from home. We're looking for someone with experience in inspections, either hands on, or selling services or solutions, or even just with knowledge from working within a business where this is really prevalent. If this sounds like you and you're looking for a new challenge then we'd love to hear from you! The Role: • This is a proactive sales role, selling inspection and compliance software into a range of different industries., • It's a mix of new business generation and account management (50/50) covering Scotland, Ireland and the North East of England., • You'll generate your own leads but with some additional support from a marketing team, • Working from home, you'll be able to engage with customers both through teams and from face to face meetings., • You'll also identify and target existing client growth opportunities to maximise sales revenue and wallet share., • You'll also attend trade shows and regional networking meetings to ensure maximum exposure of the business and yourself to increase engagement and brand awareness. The Person: • We're looking for someone who has a knowledge or hands on experience of industrial inspections within any technical sector. This could be from selling inspection services or software to hands on inspections or just a good knowledge from a working environment., • Strong sales experience is essential as this will be a full 360 sales role covering both new and existing customers, • Software sales experience isn't essential, we'd prefer someone with an understanding of our customer sectors and pain points., • Great communication and presentation skills are needed and experience using and recording information on a CRM system or similar are also required., • You'll be driven, able to work autonomously and be motivated to work to targets but with the ability to identify and engage new markets., • There will be some travel involved so you need a full UK driving license and we'd really like you to be based in Scotland or North East England rather than Ireland. The Package: • A basic salary of £35,000 - £45,000 is available with an OTE of £70,000 (uncapped), • 25 days holiday increasing with length of service and with some flexible bank holidays, • Life assurance, • Pension, • Medical cover, • Share scheme access, • Training and development, • A real opportunity to build a career with a company that is part of a large group of software businesses with opportunities globally. This role is available immediately so please get in touch by applying below and shortlisted candidates will be contacted within 48 working hours. Highbridge Talent is acting as a recruitment agency in relation to this role

Position Senior Financial Reporting Specialist Group Financial Control Reports To Head of Financial Reporting and Control Direct Reports None Internal Relationships NBKI Management & Staff Finance in London and Kuwait Risk Treasury External Relationships External Auditors External tax advisors Internal Audit Number of full-time equivalent employees: N/A Grade D - Specialist Job Purpose Working within the Financial Reporting and Control team, this role is responsible for delivering upon the Bank’s financial and tax reporting obligations. Key responsibilities include: • Preparing monthly Group financial returns., • Producing statutory financial statements for three UK-based entities., • Preparing corporation tax, VAT, and other tax filings., • Submitting IFRS-based regulatory returns to the FCA (FINREP) and the Bank of England., • Supporting other financial and regulatory reporting requirements as needed. The role also involves ownership of technical accounting matters and maintaining a strong governance framework over the financial reporting process, including balance sheet substantiation. As the Bank undergoes a significant change programme, the individual will collaborate with stakeholders across the organisation to provide technical accounting support and ensure reporting processes remain robust and compliant. Key Responsibilities & Accountabilities within the financial reporting & control team Group/Head Office Reporting • Preparing the monthly/quarterly Group Financial Reporting Pack (GFRP) for PLC and associated returns., • Preparing other regular Head Office returns such as related parties reports, CAPEX reports, other subsidiary forecasts and tax analyses, etc., • Liaising with Head Office for queries/issues in relation to relevant Head Office reports. Financial Reporting • Preparing annual statutory report for PLC, including preparation of disclosure notes for the annual reports., • Preparing annual account preparation for all other London-controlled subsidiaries., • Preparing quarterly FINREP return to FCA., • Assistance with other financial reporting related issues. Technical Accounting • Preparing technical accounting papers on key judgements and issues which will be distributed to the Board Audit Committee., • Involved in assessing impact of GAAP changes to relevant reports of PLC., • Work closely alongside the Risk department to assess the Bank’s hedge effectiveness in line with IFRS 9, • Lead the Bank’s monthly Technical Working Group meetings, • Assess the adequacy of the Bank’s IFRS 9 credit impairment provisions UK Taxation Reporting • Preparing quarterly VAT return to HMRC under partial exemption methodology., • Responsible for quarterly corporation tax instalment payment., • Preparation and journalling of monthly corporation tax provision computation., • Assisting in checking and reviewing the annual corporation tax return to HMRC., • Preparing annual BBSI return and assisting in preparation of SAO certification., • Assistance with other tax-related matters. Regulatory reporting • Preparing the Bank of England (BoE) statistical returns Daily/regular Reports • Assisting in overall Finance’s daily and monthly controls, including suspense, FX and swaps. Process improvement • To assist in reviewing and enhancing the Finance control environment with a view to implementing best practice. Change • To support the Bank’s change program and initiatives, including assessing the downstream reporting implications of the implementation of new systems. Other work • Assisting in the preparation of relevant procedures for regular reports and processes., • Assisting in updating processes and files for changes in systems and, • Carrying out ad-hoc work as requested by the line manager and Financial Controller. Qualification & Experience • Qualified accountant (ACCA or ACA)., • Strong technical knowledge of IFRS, with practical experience., • Advanced Excel skills, including complex formulas and data manipulation., • Banking industry experience is preferred Competencies & Skills: • Proven ability to communicate effectively at all levels, including C-suite., • Self-motivated and capable of working independently under pressure and to tight deadlines; occasional weekend work may be required., • Exceptional attention to detail, with strong numeracy and literacy skills., • Excellent communication and presentation skills., • Strong organisational and time management abilities., • Deep technical accounting knowledge, particularly in IFRS 9., • Experience in UK taxation is preferred., • Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint), ideally including macros and complex formulas., • Programming or report automation skills are a significant advantage. Key Success Factors Ownership of IFRS and technical accounting, especially IFRS 9. Delivers accurate and timely financial and regulatory reports. Builds strong relationships with internal and external stakeholders. Manages UK tax compliance with precision and reliability. Supports change initiatives with adaptability and awareness of control.

About Us_ is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! We’re seeking a proactive and driven Customer Success Manager (CSM) Arabic Speaker to join our EMEA-focused team. In this role, you’ll be instrumental in ensuring the success of deployments, fostering long-term client relationships, and expanding Canary's presence within the Mid-Market and SMB accounts across EMEA. As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Your efforts will directly influence the company’s expansion and establish you as a key player in shaping the future of hospitality technology in EMEA. • Product Expertise: Deeply understand Canary’s products, both current and future, to effectively communicate their value and impact to clients, • Client Onboarding: Lead all aspects of the onboarding process, including collecting client requirements, conducting webinars, and completing initial account setup to ensure a smooth and efficient start, • Drive Customer Value: Partner with clients to understand their goals, demonstrate how Canary’s solutions address their needs, and minimize time-to-value, • Relationship Management: Build and maintain strong relationships with key stakeholders, identifying pain points and opportunities for growth. Collaborate with Sales to close expansion opportunities and communicate client feedback to inform the product roadmap, • Portfolio Growth: Own a book of business and proactively identify growth opportunities, partnering with Sales to expand the book of business, • Strategic Insight: Act as a trusted advisor, identifying and resolving client challenges while ensuring alignment with Canary’s goals, • Native Arabic Speaker, • Bachelor’s degree, • 3–5 years of Customer Success experience in a SaaS environment, • Proven track record of onboarding clients through complex technical challenges, • Experience managing accounts with annual contract values between $20K–$100K, • Strong organizational and time-management skills to effectively manage a large portfolio of Mid-Market accounts, • Exceptional communication abilities, capable of building trust and rapport with diverse stakeholders, • Analytical mindset to assess client needs and develop scalable processes, • Collaborative nature, adept at working with cross-functional teams including Product, Marketing, Sales, and Operations, • Confidence, charisma, and the ability to seize opportunities to drive growth and success, • Proficiency with technology and adaptability to dynamic environments, • Familiarity with hospitality technology is a plusWe also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Description Come build the future of finance with Datarails. We're a global, AI-powered FinanceOS company helping finance teams transform the way they work. By combining intelligent automation, AI, and seamless integrations with the tools finance teams already know and trust, we empower organizations to make faster, smarter decisions with confidence. With approximately 350 employees worldwide, we're building the next generation of finance technology - where innovation, collaboration, and customer success go hand in hand. As a FP&A Technical Account Manager at Datarails, you'll sit on the Customer Expansion team and work directly with our existing customer base to implement add-on modules and drive adoption of new products. You’ll serve as the technical expert on our full suite of offerings and partner closely with teams across product, marketing, and operations to shape go-to-market strategies and improve customer outcomes. This role is ideal for someone who is analytical, customer-focused, and comfortable wearing both a technical and strategic hat. This position is 100% remote position open to candidates in the United Kingdom. No sponsorship or relocation assistance is available. What You'll Do • Partner with existing customers to design and implement additional products, • Act as the technical expert on our product suite, helping customers unlock new value from their Datarails investment, • Advise customers on best practices for financial processes and reporting within the Datarails ecosystem, • Collaborate cross-functionally with Product, Marketing, and Operations to support strategic initiatives and influence roadmap development, • Maintain strong relationships with key customer stakeholders, including Controllers, Directors of Finance, and CFOs, • Develop and iterate on internal playbooks, resources, and processes for add-on product engagements. What You'll Bring • 1–3 years of experience in software implementation, consulting, or similar customer-facing roles, finance or accounting background preferred, • Advanced Excel proficiency (formulas, VLOOKUP, PivotTables, Power Query, complex models), • Strong communication and relationship-building skills - this role involves creating and managing business relationships with CFOs, VPs, Directors of Finance, and other customers from leading US companies, requiring the ability to engage in professional conversations, manage expectations, and guide customers to a positive outcome., • Bachelor’s degree or equivalent experience What We Offer • Private medical and dental insurance through BUPA, • Great PTO policy, parental leave, and company holidays, • Competitive compensation, ongoing recognition, and, most importantly, a chance to learn, contribute, and develop your skills., • A supportive, agile, and creative work environment with brilliant colleagues!, • Autonomy over your schedule and ownership of your work We want to make sure everyone has an equal chance to participate and make a difference. Datarails is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Datarails’ policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact. Our Customer Success Managers are trusted advisors to enterprise customers, owning the relationship from onboarding through long-term value realization. Partnering closely with Sales, they build credibility and influence by acting with urgency, advocating internally for the customer, and driving alignment across teams. In this role, you own the customer’s path to value realization. You translate business goals into clear success criteria, manage critical milestones, and ensure customers achieve tangible value from CockroachDB while proactively managing risks, renewal health, and identifying expansion opportunities. Our Customer Success Managers require strong program management skills and the ability to coordinate multiple workstreams simultaneously. While not a technical role, CSMs must develop deep product knowledge, understand database technologies and the competitive landscape, and confidently connect customer pain points to effective solutions. You must be based in London, UK to be eligible for this role. • Own 8–12 strategic accounts end to end, including onboarding, adoption, health, risk management, renewals, and expansion., • Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value., • Lead Executive Business Reviews, presenting outcomes, risks, and recommendations to senior and C-level stakeholders., • Manage enablement and technical rollout initiatives, coordinating with Engineering, Product, Support, and Professional Services to remove blockers., • Serve as the primary point of coordination across the account team (Account Executive, Sales Engineer, Support, and Services) to ensure seamless customer coverage., • Develop a deep understanding of customer business needs and translate them into technical and operational requirements for Cockroach Labs., • Proactively identify, qualify, and partner with Sales on expansion opportunities to grow ARR., • Monitor customer health and product consumption, recommending upgrades or enhancements to increase value and adoption., • Track, forecast, and report on key success metrics, including renewal risk, NRR, churn, CSAT/NPS, and time-to-value., • Design and continuously improve scalable Customer Success processes, playbooks, health models, and reporting. In your first 30 days, you’ll ramp quickly on CockroachDB, its core architecture, strengths, and best-fit use case so you can confidently speak to customer problems and solutions. During this time, you’ll also focus on building strong internal relationships across Sales, Product, Engineering, and Support, learning how to navigate the organization and mobilize the right resources to support customers effectively. By 60 days, you’ll begin actively participating in day-to-day CSM tasks, shadowing ongoing customer engagements and taking ownership of defined portions of account governance. This includes contributing to customer meetings, tracking action items, identifying risks, and supporting adoption and enablement efforts alongside the broader account team. After three months, you’ll independently own a portfolio of accounts, lead customer conversations, and drive execution against Customer Success Plans. You’ll proactively identify risks and expansion opportunities, run Executive Business Reviews, and coordinate cross-functional teams to ensure customers are realizing measurable value from CockroachDB. • 6 - 8 years of experience as a Customer Success Manager, Project Manager or Technical Account Manager with a proven success record, • 3+ years of experience managing high-value, strategic accounts, • Experience working with sales teams, • Knowledge of databases, distributed systems, and modern enterprise software architecture, • Successful track record of driving product adoption and expansion through understanding the customer's current (and future) database requirements Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at _. Cockroach Labs has a hybrid work model, with Roachers that are local to one of our offices coming in on Mondays, Tuesdays, and Thursdays and working flexibly the rest of the week. While we’ve learned valuable lessons working remotely, nothing can replace the connection, creativity, and fun that occurs when Roachers get together and we are committed to fostering a workplace that encourages collaboration and allows us all to do our best work. • Stock Options, • Medical Insurance, • Vision Insurance, • Dental Insurance, • Life and Disability Insurance, • Professional Development Funds, • Flexible Time Off, • Paid Holidays, • Paid Sick Days, • Paid Parental Leave, • Retirement Benefits, • Mental Wellbeing Benefits, • And more!

Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. • 5+ years of professional experience working as a Pre-Sales Engineer, Technical Manager, Technical Account Manager, • Strong knowledge of Physical Security systems (CCTV, IP surveillance, intrusion), • Result-oriented, outgoing, tenacious, self-motivated, a customer-focused approach, • Excellent verbal and written communication skills, • Proficient in business analysis, • Available for regular business trips and customer visits in the area, • Deliver technical trainings, seminars, presentations, and webinars for customers to increase their knowledge of products., • Introduce product roadmaps and new features to Ajax Systems customers., • Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients., • Market research and сomparative characteristics of products of the competitors., • Develop long-term relationships with key partners of the company., • Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team., • Opportunity to work in one of the most recognized and innovative security manufacturers., • Opportunity to take on new challenges, advance your career, and make a meaningful impact., • Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas., • Competitive compensation that includes a base salary and performance-related bonuses., • Car allowance, all business expenses and work tools are covered by the company. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. • 5+ years of professional experience working as a Pre-Sales Engineer, Technical Manager, Technical Account Manager, • Strong knowledge of Physical Security systems (CCTV, IP surveillance, intrusion), • Result-oriented, outgoing, tenacious, self-motivated, a customer-focused approach, • Excellent verbal and written communication skills, • Proficient in business analysis, • Available for regular business trips and customer visits in the area, • Deliver technical trainings, seminars, presentations, and webinars for customers to increase their knowledge of products., • Introduce product roadmaps and new features to Ajax Systems customers., • Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients., • Market research and comparative characteristics of products of the competitors., • Develop long-term relationships with key partners of the company., • Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team., • Opportunity to work in one of the most recognized and innovative security manufacturers., • Opportunity to take on new challenges, advance your career, and make a meaningful impact., • Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas., • Competitive compensation that includes a base salary and performance-related bonuses., • Car allowance, all business expenses and work tools are covered by the company. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ajax Systems is an international technological company and Europe's largest security system manufacturer. In addition, the company offers solutions for video surveillance, smart homes, fire detection, and flood prevention. The product portfolio includes 180 wireless and wired devices for security and automation. Today, Ajax protects over 3.5 million users in 187 countries worldwide. The company employs 4,100 specialists. We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Ajax Systems is a Ukrainian success story, a place of incredible strength and energy. • 5+ years of professional experience working as a Pre-Sales Engineer, Technical Manager, Technical Account Manager, • Strong knowledge of Physical Security systems (CCTV, IP surveillance, intrusion), • Result-oriented, outgoing, tenacious, self-motivated, a customer-focused approach, • Excellent verbal and written communication skills, • Proficient in business analysis, • Available for regular business trips and customer visits in the area, • Deliver technical trainings, seminars, presentations, and webinars for customers to increase their knowledge of products., • Introduce product roadmaps and new features to Ajax Systems customers., • Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients., • Market research and comparative characteristics of products of the competitors., • Develop long-term relationships with key partners of the company., • Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team., • Opportunity to work in one of the most recognized and innovative security manufacturers., • Opportunity to take on new challenges, advance your career, and make a meaningful impact., • Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas., • Competitive compensation that includes a base salary and performance-related bonuses., • Car allowance, all business expenses and work tools are covered by the company. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are Hiring! We have an exciting new opportunity at Scope for a Business Development Manager - Optics to join our team! We are looking for people who can connect their own personal vision and values into some of what we do at Scope. Our vision as a company is to constantly exceed the expectations of our healthcare partners, our patients and our people by bringing together the extraordinary. Please read below the full job description for the role and if this is something that you would be interested in, please click apply and a member of the Scope team will be in touch regarding your application. BDM - Optics This role will be responsible for increasing market awareness of Scope's products and driving new opportunities and sales in Opticians. This role will involve detailing our full Ophthalmic portfolio and focussing on the Key Accounts in this sector. The Optics BDM will take direction from management but will be able to plan and implement their own activities with limited assistance. Working closely with our external partners, to grow sales and develop the Scope brand within this sector. The role requires collaboration with colleagues in the UK Optics Division. Delivery of Business & Marketing Objectives · Responsible for the delivery of pre-set objectives on sales, activity and other metrics to grow the Scope brand and sales within the Optical market. · Effectively positions the Scope Dry Eye Product portfolio for the customers from both a clinical and commercial perspective. · Utilises marketing collateral effectively and provides feedback to the marketing team. Product Promotion & Sales · To conduct sales calls with customers in Key Optical Accounts. · To conduct sales presentations to customers in a range of formats. · To focus all activities and promotional spend on target customers. · To develop and maintain good selling skills using the company adopted model, and to use these skills to maximise usage of Scope promoted products. · To use promotional materials in an appropriate fashion to support the selling messages for Scope as set out in marketing plans. · To represent Scope in a professional manner in line with the company standards. Commercial Focus · Uses strong commercial acumen to identify and develop opportunities within Key Accounts. · Partners with customers to develop joint business plans highlighting revenue generating potential for their business. · Applies a range of influencing, persuading and negotiation techniques to secure and maintain the Account. Product & Market Knowledge · Maintain and develop strong product and therapy area knowledge for all Scope always promoted products and competitors. · Have a detailed understanding of the marketing strategy for those promoted products. · Uses company systems and processes to be as effective as possible in the role and support the broader effectiveness of Scope. Customer & Account Focus · Drives account strategy to be adopted in each account. · Have an input to Key Account identification, and to then tailor all account plans in line with the account strategy adopted for each account. · Takes personal responsibility for the development of Key Opinion Leaders (KOLs) in Optics. Business Planning & Time Management · Production of a Territory Plan on an annual basis whilst receiving guidance and direction from line manager. · To effectively prioritise and plan activities in advance, and to supply field visit forms to the line manager. · To manage promotional budget effectively, and to maximise the return on investment by ensuring value for money. · To respond to requests from both customers, and Scope employees promptly. · To monitor performance versus objectives and update the line manager at an agreed frequency. · To manage own time effectively and manage deadlines as appropriate without the need for management support. · To conduct monthly analysis of sales and activity, including the interrogation of the CRM system to plan effectively. Market Intelligence · Maintain an in-depth knowledge of the developments in the Optical arena. · To monitor the activities of competitors and feedback to the line manager and marketing department on a regular basis. Team working · To liaise effectively with Scope colleagues to maximise commercial effectiveness e.g., UK Optics Team · To liaise effectively with relevant third-party stakeholders to maximise commercial effectiveness. This will involve joint action planning on a regular basis. · To proactively seek to share best practice with colleagues to implement best practice. · To liaise with all Scope employees in a helpful and constructive manner as appropriate. Self-Development · To proactively seek feedback from customers, colleagues and management on personal performance, and to act on development areas highlighted by their response. · To construct a personal development plan with significant guidance from line manager and to take personal accountability for implementing this plan. · To continuously seek to improve personal skills, knowledge and competencies to improve performance. · To take part in all company training activities, and to continuously strive to excel. · To proactively identify personal development needs or areas for improvement in performance and to approach the line manager for support. Administration & IT Skills · Maintains the CRM System in a timely and accurate fashion provide detailed information on account and customer activities and insights. · Understands and uses all Company systems and business processes effectively. · To maintain all company equipment in a good state always. · To complete all company administration in a timely and accurate fashion. Qualifications • The jobholder will ideally possess a life science, technical or business degree., • The jobholder will be a pharmaceutical or medical devices sales representative with at least 3 years’ experience. They will ideally have experience in the Optical market. Specific Knowledge, Skills and Experience • Understanding of sales data – skills to interpret sales trends, handle collection, collation and use of data to assist in account and territory analysis/planning, • Understands and interprets substantial clinical information (disease and product) in a way that you will be comfortable interacting with professional customers on a peer to peer like level., • Competent in using Business Software e.g., CRM system, Expenses, Excel, PowerPoint., • Ability to work autonomously, and be capable of independently generating, prioritising and handling own work. · Able to work in a fast, dynamic, multicultural and matrix structure. Drive, energy, maturity, and ability to work under pressure and deliver results., • The jobholder will require a full driving licence. Scope provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Are you a dynamic and results-driven Sales Manager? We are looking for someone to drive business growth by identifying new opportunities and expand our clients customer base in the North of the UK. The client who certificate construction products and systems are looking for someone who has experience in the construction product or services market, and a strong track record in B2B sales. You will be responsible for developing sales in your territory, managing several client accounts. Main Duties/Responsibilities: Business Development & Client Acquisition Identifying potential clients (mainly construction product and system manufacturers) needing product certification. Developing sales strategies to attract new clients. Build relationships with key decision-makers in target organisations and industries, including re-building relationships with dormant organisations. Sales & Account Management Managing the sales cycle from pipeline and lead generation to conversion of deals. Maintaining relationships with existing clients to ensure repeat business and upselling or cross-selling opportunities. Negotiating contracts and pricing with clients. Compliance & Technical Knowledge Staying updated on regulatory changes affecting certification and market trends in product manufacturing Coordinating with technical teams to ensure accurate certification proposals. Reporting & Performance Analysis Tracking sales performance and preparing reports for senior management where required Attending regular sales pipeline meetings Analysing client feedback and market trends to improve sales strategies. Use Dynamics 365 CRM to record traction in pipeline and sales activity General Responsibilities Promote and adhere to policies and actively promote the Business wherever possible. Responsible for your own Health and Safety and that of your colleagues and others. Carry out tasks broadly similar to those in this job description. Act professionally with integrity, impartiality, and honesty at all times. Endeavour to self-improve and develop. Key Competencies Technical: Commercial awareness Excellent time management Prospecting for new business, i.e., markets, clients, products & services. Presenting and public speaking Good networking skills Some knowledge of product manufacturing, construction sector, or 3rd party certification and regulations Excellent communication skills both verbal and written with strong negotiation skills. Experience working directly or indirectly in a UKAS accredited and/or product development/R&D environment. What we offer: Pension Scheme of 6% Life assurance Generous holiday allowance starting at 25 days and increasing to 30 after five years of service Health care cash plan scheme An Employee Assistance Programme - with up to 6 counselling sessions Flexible working hours to fit in with individual lifestyles We’re a social group and when we’re not working, we love to get together socially, and support local community initiatives whenever possible

Senior Technical Account Manager - Unified Communications / CCaaS Applicants must be based in Germany and able to speak professional level German (C1 and above) Our client is a market leader in Unified Communications & Contact Centre solutions. A leader within the magic quadrant and partnered with global corporations to provide innovative & secure unified CX solutions. The role of Senior Technical Account Manager is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. You will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within Unified Comms, Telecoms or Contact Centre services. Experience Requirements: • 3+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Knowledge of Unified Communications and/or Contact Centre Technology including;, • TCP/IP networking knowledge and VoIP technology exposure., • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. If you are looking to work with a market leading company with a very bright future, please apply. Applicants must be located in Germany with right to work. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work. We're becoming an AI-native company, a commitment that means you'll be empowered (and expected) to use AI tools and thinking in your day-to-day work. You'll have the training, support, and freedom to use AI responsibly and creatively to spark ideas, solve problems faster, and unlock new ways of working. If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most! The Role (12-Month Fixed-Term Contract – Maternity Leave Cover) We are seeking a Customer Success Manager to join us on a 12-month fixed-term contract to cover a maternity leave. In this role, you will manage the success of a portfolio of mid-market customers, ensuring continuity, stability, and a seamless experience throughout the contract period. Your primary focus will be enabling your customers to achieve their desired business outcomes, delivering a journey that leaves them delighted with their experience. You will act as a trusted advisor, maintaining regular touchpoints that build confidence and strengthen relationships with the Deputy platform. You will develop a deep understanding of your customers' businesses and core needs, identifying opportunities to drive ROI and increase product adoption. Working closely with Sales, Product, and Marketing, you will help foster customer advocacy and ensure strong retention across your portfolio during this important coverage period. • Identify and proactively engage with your customers one on one at key moments of the customer lifecycle to prevent churn, handle escalations, drive success and empower them to grow on the Deputy platform, • Drive an increase of Adoption (Utilisation Score), Expansion, and NRR (Net Revenue Retention) for your customersOwn renewal conversations with customers to strengthen the partnership between the customer and Deputy, • Leverage data to identify trends and opportunities to engage with customers 1 on 1 to solve adoption challenges, increase retention, uncover strategic growth opportunities, and address general customer concerns and feedback, • Be a trusted advisor to customers by consulting on Deputy and the trends in workforce management, time & attendance industry and the wider ecosystem, • Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions, • Collaborate on high-priority internal projects that evolve the Customer Success function to better meet our customers needs, • 3+ years with relevant customer-facing experience in a B2B customer success or a relationship management role, ideally from one of the following industries: SAAS, cloud, marketing, media, payroll, HR or time & attendance., • Experience managing and driving success at scale in a portfolio of mid-sized accountsPassionate about being the voice of the customer internally, and comfortable with working cross-functionally to drive customer outcomes, • An ability to understand client objectives and think strategically/ creatively on ways to achieve themComfortable with testing new approaches to drive customer engagement and success throughout the customer lifecycle, • Excellent written and verbal communication skills across all levels in a business, in particular a strong telephone presence and web presentation skills are all essential, • Strong technical aptitude, excellent computer skills, and passion for technologyPrevious use of Salesforce or similar CRM systemEnjoys working in a fast paced, ever changing startup environment, • Ability to travel as neededEmployee Perks, • Enjoy a flexible and hybrid work policy, with a dedicated office 1 minute walk from Farringdon Station- Own a piece of Deputy through our Employee Share Ownership Plan (ESOP) - Work from home stipend to help you get set up and succeed from home- Benefit from our employee pension matching programme- Access private health and dental insurance- Take paid parental leave to support you and your family- Enjoy additional leave days — including study assistance, celebration days and volunteering- 25 days’ holiday plus bank holidays- Feel secure with our income protection scheme for long-term absence due to illness or injury- Get involved with our global working groups; designed for collaboration, belonging and connection- Connect over weekly office lunches, social gatherings and industry events Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. #LI-Hybrid

Senior Customer Success Specialist - Technical Account Manager • Software, SaaS, B2B, • Frankfurt, Remote, German Speaking Our client is a market leader in Unified Communications & Contact Centre (SaaS) solutions. The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. Helping with on-boarding, technical troubleshooting, and ensuring customer satisfaction, retention and ROI. A great opportunity to join a fast growing, successful company and develop your career. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within SaaS/Software, APIs, Database etc Experience Requirements: • 3+ years in a customer facing role such as Customer Success, Account Manager, Pre-Sales Support, etc., • Knowledge of end user technical support & troubleshooting - Web APIs, Software, Scripting, Database, • Bonus points for experience with Contact Centre solutions, VoIP, SIP etc, • Demonstrated technical problem-solving proficiency., • Excellent analytical and advanced troubleshooting skills with end-users/customers., • Excellent customer service and communication skills, both verbal and written. This is a great opportunity to develop your career with an ambitious and fast growing company. There will be a lot of opportunity to grow your career, learn and develop. Applicants must be located in Germany and have strong German language skills. C1 and above. Hit apply to take your career to the next level. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Who we are: We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures. Our culture: We have hubs in the Bay Area, NYC, Austin, and Toronto. However, we maintain a remote-first work culture. #WorkFromAnywhere We hire talented, self-motivated individuals with extreme ownership and high growth orientation. We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule. Location: Remote; based in UK or EU About the role We’re looking for an Integration Engineer to lead client onboarding for Sardine’s fraud and compliance products. You’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions. What you’ll be doing Lead implementation and integration efforts for fraud and compliance products Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success Own public-facing SDKs, APIs, integration guides, and support documents Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology Provide product feedback to internal stakeholders as the eyes and ears on the ground What you’ll need 3+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external 1+ years of B2B SaaS experience, preferably working in the relevant domain (payment, fraud, risk, or compliance) Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion Experience with basic SQL querying and JSON payload analysis Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman) Compensation: Base pay range of 35,000 - 45,000 GBP in UK; 40,000 - 50,000 Euro in EU + Series C equity with tremendous upside potential + Attractive benefits The compensation offered for this role will depend on various factors, including the candidate's location, qualifications, work history, and interview performance, and may differ from the stated range. Benefits we offer: Generous compensation in cash and equity Early exercise for all options, including pre-vested Work from anywhere: Remote-first Culture Flexible paid time off, Year-end break, Self care days off Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific 4% matching in 401k / RRSP - US and Canada specific MacBook Pro delivered to your door One-time stipend to set up a home office — desk, chair, screen, etc. Monthly meal stipend Monthly social meet-up stipend Annual health and wellness stipend Annual Learning stipend Unlimited access to an expert financial advisory Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you. To learn more about how we process your personal information and your rights in regards to your personal information as an applicant and Sardine employee, please visit our _.

Astra is building mission-critical infrastructure for moving money at scale. Our platform processes billions in annual transaction volume with 99.9%+ uptime, powering real-time transfers, bank debits, card disbursements, and complex financial compliance systems. We provide APIs and automation tools that enable businesses to move money programmatically while maintaining strict regulatory requirements. At Astra, a Technical Account Manager is the first line of technical troubleshooting for our customers. This person will respond to inbound inquiries, investigate and resolve integration issues, aid in technical client configurations, and provide clear guidance and support to customers and internal teams. They will work hands-on in technical environments to trace errors, diagnose problems, and escalate when necessary. The role requires strong problem-solving skills, comfort with technical systems, and the ability to translate complex issues into clear solutions for customers. This role requires working hours of 12:00 AM – 9:00 AM Eastern Time (ET), providing overnight coverage for Astra’s platform and customers. This schedule aligns naturally with UK and EU business hours, making candidates in those time zones a strong fit. North American and other candidates are also welcome if they are committed to this shift. Serve as a front-line technical contact by answering customer support inquiries, troubleshooting integration issues, and payment ops. Partner closely with the Integrations team to support onboarding of new customers, helping them configure and validate integrations. Contribute to Astra’s knowledge base by writing and improving technical documentation, FAQs, and guides to streamline customer self-service. Collaborate with the Integrations and Engineering teams on new product solutions, providing feedback from customer interactions and assisting with testing and validation. Investigate issues and other technical environments, identifying root causes and escalating complex problems when necessary. Act as a bridge between customers and the integration and engineering teams, translating technical details into clear, actionable communication. 1–3 years of experience in a technical support, integration, or solutions engineering role (startup or fintech experience a plus). Familiarity with cloud platforms (preferably Google Cloud Platform) and comfort navigating logs, APIs, and technical tools. Strong troubleshooting skills and the ability to investigate and resolve integration or data flow issues. Excellent written and verbal communication skills — able to translate complex technical concepts into clear, customer-friendly explanations. Experience with support systems like Zendesk (or similar ticketing platforms). A collaborative mindset with the ability to work cross-functionally with Engineering, Product, and Customer Success teams. A proactive, detail-oriented approach and willingness to document solutions and processes for future use. Proactive mindset - you seek out ways to improve systems and enable others Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field — or equivalent practical experience. Monitoring: Experience with observability and alerting systems Proficiency with cloud platforms, ideally Google Cloud Platform (GCP) Understanding of APIs, data integrations, and common troubleshooting workflows Experience with ticketing systems (Zendesk, Jira, or similar) Comfort working with logs, SQL queries, and basic debugging tools Strong documentation skills for both internal and customer-facing materials Cloud Infrastructure: GCP (App Engine, Firestore, Cloud Functions, IAM, Pub/Sub, BigQuery) Infrastructure as Code: Terraform, CloudFormation, or similar CI/CD: GitHub Actions, CircleCI, or similar platforms Programming: Python, Go, Bash for automation and tooling Customer Trust: Be on the front line, ensuring Astra’s integrations run seamlessly and customers feel supported. Product Reliability: Investigate and resolve technical issues that directly impact uptime and performance. Onboarding Success: Play a critical role in providing integration support to ensure new customer launches are smooth, fast, and reliable. Knowledge Sharing: Create documentation and insights that empower customers and reduce friction. Feedback Loop: Bridge customer needs and engineering innovation to shape Astra’s future solutions. Competitive compensation with equity in a growing fintech company (note that international employees may have different tax treatment) Remote-first culture with flexible working arrangements Small team, big impact - your work directly shapes our entire platform infrastructure Professional growth - lead infrastructure decisions for a scaling fintech platform Modern tech stack - work with cutting-edge cloud technologies Mission-driven - build infrastructure that powers financial innovation Astra is a remote-first company hiring only within the U.S. We value thoughtful collaboration, clarity, and initiative. We’re proud to be an equal opportunity employer and are committed to building a diverse and inclusive team. We're looking for technically savvy individuals who are excited by complex systems problems and have the educational background and experience to handle sophisticated challenges. If you're passionate about building mission-critical financial infrastructure and want to have a direct impact on our technical direction, we'd love to hear from you.

Regional Sales Manager - Yorkshire & North East Competitive Salary, Company Car, Bonus & benefits Marshalls Water Management takes pride in crafting cutting-edge drainage solutions and versatile civil engineering products. A well-known companion in building a resilient, watertight foundation. Proudly a part of Marshalls plc, the UK’s leading supplier of hard landscaping, building, and roofing products. Join us as we build the future together! We are now recruiting for a determined, relationship-driven sales professional to join this successful team as a Regional Sales Manager. This is a fantastic opportunity to work on major civil and drainage projects with a diverse client base in this award-winning team at Marshalls. So, What’s the role? Reporting to the Regional Sales Director, you will leverage your experience from a heavy-side manufacturing background to manage this competitive, high performing, results-driven patch. You will be responsible for maintaining and developing strong relationships with key merchants, contractors, and supply chain partners, ensuring continued engagement and sales growth. Success in this role requires a seasoned sales professional who can sell on a value-added basis and combine strategic account management with proactive business development. What are the mission-critical skills? • Proven track record in sales with strong commercial experience managing multiple stakeholders, including builders’ merchants, specifiers, and contractors., • Exceptional relationship-building skills, to continue engagement and sales growth., • Strategic thinking with a solutions-based mindset, capable of identifying new opportunities and fostering growth., • Knowledge of procurement routes and the ability to negotiate using technical information and product specifications., • Excellent presentation and communication skills, able to influence and engage both internally and externally., • Experience/ and or knowledge of our Water Management product range would be a distinct advantage., • Strong organisational skills with attention to detail in both commercial processes and administration., • A customer-centric mindset, ensuring the highest level of service and satisfaction. What’s in it for you? At Marshalls, you have the opportunity to work in a meaningful and engaging environment where you can have an immediate impact and where we welcome an inclusive and supportive culture. New ideas are encouraged and you will be rewarded with the opportunity to learn and grow, achieving your career aspirations. Have a look at our careers website for more information on working for Marshalls. We look forward to hearing from you! _ Benefits We don't just build paths; we pave the way for personal and professional growth. Join us, and let's create a future where your skills and ambitions can flourish. Additional benefits include; • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! This advert will self-destruct on 1st April 2026 No Agencies Please #INDHP

At Simply.TV, we're redefining how the world experiences TV metadata. As a leading provider of advanced, AI-driven metadata solutions, we empower broadcasters, streaming platforms, and telecom operators to deliver smarter, more engaging content discovery experiences. From next-gen EPG (Electronic Program Guide) data to rich content enrichment, we enable our partners to stay ahead in a rapidly evolving media landscape. Headquartered in Copenhagen, and supported by 400+ of us worldwide, our data fuels user interfaces that are used by millions of viewers every day — and we’re just getting started. Whether you're passionate about media technology, data engineering, or customer success, Simply.TV is the place to shape the future of TV — and have fun doing it. Join us, and let’s make content discovery simple, powerful, and inspiring! As a Technical Account Manager, you’ll take ownership of a portfolio of key clients across the DACH region, acting as their primary technical expert and trusted advisor. From day one, you’ll lead seamless onboarding experiences, guide complex product integrations, drive adoption, and ensure smooth day-to-day operations. You’ll troubleshoot technical challenges, work closely with cross-functional teams across Europe, and run strategic check-ins to ensure clients extract maximum value from Simply.TV. This role is ideal for candidates with a strong engineering or technical background, capable of working confidently with software systems, APIs, and product integrations. You’ll rapidly develop a deep understanding of our platform, design practical solutions for clients, and guide them through technical implementations and ongoing optimization. Beyond client support, you’ll convert field insights into actionable improvements—translating technical requirements into product enhancements and collaborating closely with Product, Implementation, and Sales teams. You’ll also identify opportunities for growth through technical upselling and solution expansion. Your success will be measured by the technical value you deliver, your ability to solve client challenges, and the lasting impact you create on client operations—while continuing to build strong client relationships. You'll thrive in this role if you: • Serve as the primary technical and commercial contact for clients, guiding them through software integrations and platform usage., • Work autonomously across time zones, staying organized, proactive, and solution-oriented., • Help clients maximize the value of Simply.TV by identifying technical improvements, optimizations, and upsell opportunities., • Monitor client systems and operations, anticipate risks, and coordinate technical fixes with Product and Engineering teams., • Translate client technical requirements into actionable solutions, ensuring smooth implementation and adoption., • Maintain clear documentation of interactions, plans, and action items., • Stay up to date on product updates, technical trends, and media technology, anticipating client needs., • Demonstrate a passion for technology and media innovation, with a proactive, adaptable approach and a strong ability to learn quickly. You'll thrive in this role if you: • Hold a university degree in Engineering, Technology, Computer Science, or equivalent practical experience., • Bring 0–3 years of experience in client-facing technical roles, such as Technical Account Management, Customer Success Engineer, Solutions Engineer, or Sales Engineering, ideally in B2B SaaS or telecommunications., • Demonstrate the ability to analyze client needs, troubleshoot technical challenges, and translate requirements into actionable solutions., • Show a genuine passion for technology, media innovation, and problem-solving in fast-paced environments., • Exhibit proactive, hands-on learning and adaptability, with good communication skills for collaborating with clients and internal teams., • 🚀 Work at the forefront of media tech – Help shape how millions discover TV & streaming content., • 🤝 Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction., • 🌍 Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork., • 🎯 Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily., • 📈 Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures., • Language(s): Both German and English (fluent), • Reports to: Head of Technical Account Management, • Employment Type: Freelancer, • Location: Madrid, Spain (preferred) OR Portugal, Germany, Austria, Poland, UK, • Type of Collaboration: Freelancer setup ( Fulltime-40hrs/week) Collaboration based on a freelancer set-up on a full-time allocation basis (40 hours per week).

Senior Technical Account Manager - SaaS | CCaaS Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience CX solutions. If you are looking to future proof your career and be on the pulse of modern SaaS & AI technology, please read on. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of experienced customer account managers with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 5+ years in a Technical Servcies role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of network topology and telecommunications architecture (PBX, Carriers and VoIP), • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. You must be based in the UK and be eligible for security clearance. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Senior Technical Account Manager - SaaS, VoIP, SIP If you are looking to progress your career in Professional Services, have a strong technical understanding of VoIP, SIP and SaaS solutions and consider yourself a natural relationship builder, we have a fantastic opportunity for you! Our customer is a market leading provider of customer experience and customer contact solutions. They have a global client portfolio of large corporate businesses that require secure and multi-functional call-centre services. The role of Senior Technical Account Manager (TAM) is part of the professional services team and is a technical support and account management role. This is not a sales role. You will join a team of experienced technical customer account managers with the aim to troubleshoot technical queries, improve process, technology deployment and to help the company meet its growth objectives. Experience Requirements: • 5+ years in a Technical Services role in SaaS/software, telecommunications or in call/contact centre technology., • Sound technical knowledge of TCP/IP networking and VoIP technology., • A strong foundation in network topology and telecommunications architecture (PBX, Carriers and VoIP), • Demonstrated technical problem solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport. Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • Comprehensive knowledge of TCP/IP, telecom circuits from DS0 through OC-48, • Understanding of basic scripting fundamentals, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony Salary & Benefits: • Competitive Salary, Bonus, Pension, 25 days annual leave, private medical insurance, life insurance, remote working, training support. Security Clearance: Candidates must be eligible for security clearance, based in the UK and either British Citizens or have lived & worked in the UK for a minimum of 5 years. To be considered for this opportunity, please share your CV and covering information by hitting apply. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Technical Event Project Manager Contract Position, initially for 6 months Fully Remote, but able to travel to clients and abroad Healthcare Industry Our Client is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Who We Are Our Client are experts in planning, designing, creating and delivering highly interactive, engaging and impactful events. Our purpose is centred around a desire to improve healthcare and deepen our understanding of human behaviour. Our team is a tight knit, collaborative, and intellectually curious group of people with a unique blend of backgrounds and global experience. We are in search of a Technical Event Project Manager to join our team to ensure the successful project management and delivery of exhibition booths for our Pharmaceutical Clients. About the Technical Event Project Manager As the Technical Event Project Manager, you will have experience in the design and project management of exhibition booths with a keen eye for detail and innovative solutions. You will be responsible for a range of activities to support the successful project management and delivery of exhibition booths at congresses for a variety of Clients. You will collaborate with and work alongside Account and Event Project Management team members to deliver projects on time, to scope and within budget. You will monitor progress, address delays, and keep Clients, project teams and suppliers informed. We'll look to the Technical Event Project Manager for your technical expertise in the end-to-end production of exhibition booths in the life sciences industry. You will have worked with a variety of Pharmaceutical Clients and will have utilized your creative and technical skills to support the design and build of exhibition booths in congress halls across Europe. You will be proficient at working with, leading, and directing suppliers. You will manage issue resolution, both during the planning and onsite delivery of exhibition booth build and execution. You will have knowledge and experience of services such as electrics, water, Wi-Fi, rigging, Audio / Visual, current and future technologies, along with a good understanding of the health and safety risk assessments to ensure all projects are delivered safely. From a quality perspective, you will maintain high standards by overseeing the production of key components ensuring the adherence to design specifications as essential. This position is Client facing so you will have experience developing relationships, this includes anticipating their needs, proactively managing solutions, and acting as a conduit between a variety of stakeholders as a subject matter expert. You will have experience in working with Clients to bring to life their ideas by briefing in design concepts and working closely with suppliers on the technical aspects of booth build and execution. This position is home based in collaboration with a global team at our client and with their clients and healthcare professionals. Activities may include: • Interacting and developing relationships with Clients on a regular basis to present design ideas and proposals, • Working with the Account Management Team to respond to Client briefs and RFPs, • Supporting the scoping of budgets to include hours and expenses applicable to booth design and build, • Working with venues to understand allocated spaces, limitations, and requirements for construction, • Briefing in and working with designers on technical drawings and plans, • Collaborating with Event Project Managers to ensure the procurement of assets and supplies to support the delivery of the booth, • Travelling onsite to oversee the build and project management of the booths, • Developing relationships with Suppliers and Vendors This position will require international travel. Who You Are Seasoned: You have proven experience in international exhibition booth build and design demonstrating 5-7 years of delivering in the life sciences industry. You are proficient in a range of technologies and digital solutions. You strive to provide quality customer service and have exceptional attention to detail. Collaborative: You have the desire to collaborate with a diverse global team and are interested in establishing relationships with team members, clients and vendors around the world. Asking questions comes naturally to you and you aren't afraid of researching to find the answers. Resourceful: You may not know all the answers, but you have a proven track record of working through difficult challenges by independently researching potential directions, collaborating with others, and iterating to find solutions. Prioritizing projects, finding efficiencies, and improving processes are all part of your mindset. Adaptable: You continue to build on your technical skills by researching methodologies and keeping up with industry trends and innovations. You have the flexibility to work in a fast-paced environment, meeting demanding deadlines and adapting to changing priorities. Skills: • Demonstratable knowledge of end-to-end exhibition booth build and design, considering venue limitations and optimal use of exhibition space, • Detail oriented with an eye for innovative technology and design ideas, • A great communicator with the ability to build strong professional relationships, • Experience in working with and managing suppliers, • Strong problem identification and solutioning ability, with core technical reasoning and subject matter expertise, • Awareness of the implications of deploying certain technologies and comprehension of the content creation process including general knowledge of associated software, file types, and timelines, • Previous experience of AV, sound design, and lighting preferable Qualifications • Bachelors Degree and or 5 years of industry related experience, • Strong communication and interpersonal sk

Business Development Manager - ITAD Location: Hybrid from UK offices (e.g., Manchester/Essex/remote with travel) Salary: £40,000-£60,000 base + uncapped commission + benefits Why This Role Is Exceptional Join a high-growth, socially minded ITAD organisation that: • Prioritises Security, Sustainability & Social Value - A Tier One ITAD business certified to the highest Government security standards, thoroughly compliant with GDPR and WEEE, and the recipient of the prestigious King’s Award for Enterprise: Promoting Opportunity 2024., • Delivers a Full Circular Economy Service - From desktop refreshes and datacentre migrations to secure data destruction and asset resale, it offers clients a comprehensive, end-of-life IT lifecycle solution., • Embeds Social Purpose - A standout prison recycling initiative not only improves sustainability but supports prisoner reintegration - a powerful testament to its values., • Offers Growth & Reward - Clear career progression, an energised sales culture, and a competitive commission structure ensure star performers thrive., • Operates in a Fast-Paced Environment - A visibly impactful sales role within a dynamic, market-leading provider that blends commercial drive with ethical focus. Your Role & Impact As a senior member of the ITAD sales team, you'll: • Generate and convert new business opportunities for a full-service, circular ITAD offering., • Leverage existing relationships and seek out new customers across industries., • Craft and deliver strategic, compliant proposals aligned to IT asset lifecycle needs., • Manage a healthy pipeline - forecast sales, report regularly, and hit targets., • Collaborate effectively with Sales, Operations, Marketing and Technical teams to deliver end-to-end service., • Represent the organisation externally at client meetings, events, and industry forums., • Build credibility through expert knowledge of secure asset disposal, data sanitisation, refurbishment, resale and compliance frameworks. We’re Looking For a Candidate Who Has: • ITAD Sales Experience (min. 2 years) - with demonstrable record in business development and account management within IT asset lifecycle services., • Active Network & Pipeline - confidence managing existing clients whilst driving new opportunities., • Commercial Acumen - able to forecast, price deals, negotiate margins and drive profitable growth., • Exceptional Communication & Relationship Skills - confident across stakeholder levels, from procurement to senior buyers., • Self-Motivation & Organisational Excellence - thrives independently, managing CRM and admin to professional standards., • Alignment with Sustainability - authentic enthusiasm for circular economy principles and social impact., • Desirable extras: ADISA accreditation, strong technical awareness of IT asset reuse/refurbishment value, and public sector exposure

As a Partner Account Manager at TP-Link, you will be at the forefront of driving growth across our B2B portfolio, with a strong focus on Omada (SDN & Cloud Networking) and Vigi (Surveillance Solutions). You will recruit, develop, and manage high-performing channel partners, enabling them to deliver managed services, cloud-based solutions, and value-added offerings to end customers. You are a strategic thinker with a hunter mentality, passionate about winning, and skilled in building long-term, trust-based relationships. • Partner Acquisition & Enablement: Identify, recruit, and onboard new channel partners with a focus on those offering managed services and cloud-based business models. Drive partner activation and performance through structured onboarding and enablement programs., • Value-Added Selling: Promote TP-Link’s B2B solutions through consultative, value-based selling. Equip partners to deliver tailored solutions that address customer pain points and deliver measurable business outcomes., • Sales & Technical Enablement: Collaborate with engineering and product teams to deliver impactful sales and technical training. Ensure partners are fully equipped to position, sell, and support TP-Link’s Omada and Vigi solutions., • Business Planning & Execution: Co-develop strategic business plans with key partners, including revenue targets, marketing activities, and joint go-to-market initiatives. Track execution and optimize for growth., • Customer Engagement: Support partners in customer-facing engagements, helping to shape solution architecture and ensure customer satisfaction. Build strong relationships with key end-customers to drive loyalty and retention., • Cross-Functional Collaboration: Work closely with Systems Engineering, Business Development, Inside Sales, and Marketing to align on strategy, share insights, and drive coordinated execution., • Portfolio & Market Alignment: Provide feedback to the product and portfolio teams to ensure offerings align with market needs. Influence roadmap decisions based on partner and customer insights., • Marketing & Demand Generation: Partner with marketing to plan and execute campaigns, events, and digital initiatives that generate leads and build brand awareness in the B2B space., • Performance Management: Own key business routines including forecasting, QBRs, MDF planning, and channel rebate tracking. Use data to drive accountability and continuous improvement., • Market Intelligence: Stay ahead of industry trends, competitor moves, and emerging technologies. Use insights to refine strategy and uncover new opportunities., • Minimum 6 years of experience in channel sales, partner management, or territory development in the networking, IT, or security sectors., • Proven success in partner acquisition, value-based selling, and cloud/managed services go-to-market strategies., • Strong understanding of networking technologies (LAN, WAN, Wi-Fi, SDN, IP surveillance) and cloud-managed platforms., • Exceptional communication and presentation skills, with the ability to influence both technical and executive audiences., • Highly motivated self-starter with a hunter mindset and a passion for winning in competitive markets., • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment., • Willingness to travel as needed; valid driver’s license required., • German and English language skills on C1 level both written and verbal., • An independent role with own responsibilities in an innovative, and market-leading international company., • A friendly and motivated team, great opportunities to develop yourself with the company., • An unlimited and home-office based employment contract (within our target region of south Germany)., • An attractive salary with target-related OTE bonus., • A company car also for private usage, • 28-31 annual holidays., • Company pension scheme (betriebliche Altersvorsorge)., • Good incentive plan including monthly food voucher, voucher for birthday, presents for on- and offboarding, marriage, childbirth, company anniversary, International Women’s Day, and so on., • Employee referral award., • Regular team events (monthly tea time, quarterly team building, Christmas party, etc.)., • Ergonomic office chairs and height-adjustable workplaces., • Modern office with free parking places., • Free drinks and good tea and coffee., • Employee discounts on our wide range of our products.

Chip is on a mission to make saving and investing effortless for everyone. With a product suite spanning savings, ISAs, and investment accounts, we're now launching our SIPP pension — and we're looking for the right person to help us get it right for customers from day one. This role sits at the heart of one of Chip's most significant product launches. As we bring our SIPP pension to market, we're looking for a Team Lead who can help shape what great customer support looks like from day one, and grow with the proposition as it evolves. As Chip's proposition matures, our ambition is to move toward more personalised, regulated support for customers, and this individual is likely to play a leading role in shaping how CS delivers that. If you're motivated by helping build something, not just running it, this is the right opportunity. You'll be part of a broader CS team, leading on Pensions while contributing to the wider range of customer queries and subjects across Chip's product suite. You'll report to the Customer Service Manager and work closely with colleagues across CS leadership to ensure consistency in standards, process, and direction. What you can expect to be doing: Pensions SME The go-to person within CS for all things pension and SIPP — building and maintaining internal knowledge, guidance, and processes as the product evolves Primary CS liaison with the Product team — translating customer insight into actionable feedback, flagging friction points, and contributing to the pension customer experience roadmap Keeping across regulatory developments relevant to SIPP and pension products and ensuring the team is always up to speed Playing an active role in how Chip develops more personalised, regulated support for customers over time Leading your team Day-to-day line management of a broader CS team with a Pensions specialism — setting the standard, driving performance, and developing people 1-2-1s, probation reviews, personal OKRs, and performance management Experienced in having difficult conversations and comfortable holding people to account with fairness and consistency Creating an environment where people are motivated, supported, and clear on what good looks like Operational responsibilities Representing Customer Support in the Pensions work stream — SLAs, KPIs, blockers, and solutions Rota management, leave, sickness cover, and OOH planning — always with a risk-based eye on customer impact Supporting the team with complex pension enquiries and acting as the escalation point when it matters Using data to understand performance, spot trends, and drive continuous improvement Ensuring full compliance with FCA regulatory requirements across every customer interaction What we’re looking for: Essential Experience managing customer support teams within an FCA-regulated financial services environment, pensions, investments, mortgages, financial advice, or similar A solid grasp of the compliance obligations that come with supporting customers on regulated products A natural subject matter expert, someone who builds knowledge, shares it well, and uses it to influence across teams A people-first leader with a genuine track record of developing and getting the best out of a team Operationally sharp, comfortable with data, SLAs, and the day-to-day reality of running a busy CS function Motivated by helping build and shape, not just maintain Desirable Direct SIPP or pension product experience Experience in or adjacent to environments moving toward more personalised, regulated customer support What we’re really looking for: ✍️ We’re looking for someone who’s genuinely excited about Chip and energised by the opportunity to help build the future of wealth, making saving, investing and pensions simpler and more accessible for everyone. We work in a regulated space, so the bar is high. But we’ve built a team of smart, thoughtful people who care about doing great work and enjoy doing it together. Technical skills matter, obviously. But they’re not the only thing we hire for. We want real people. People with interests, perspective and personality. The best teams are made up of individuals who bring different experiences into the room, not just polished CVs and good interview answers. So alongside the technical side, we’ll be looking for empathy, self-awareness, sound judgement, resilience and a collaborative mindset. People who are good to work with, especially when things get hard. ⏰ Working Hours ⏰ Monday to Thursday: 9:00 AM – 6:00 PM Friday: 8:00 AM – 4:00 PM (Start your weekend early!) Enjoy a structured yet balanced workweek, with an early Friday finish to kickstart your weekend! PERKS £45,000 per annum Discretionary Performance-Related Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary. Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £45,000. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Video screen with someone from our Talent team Video interview with the hiring manager Final interview with VP of Customer Support About Chip Chip’s mission is to make your life wealthy We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision To be the most personal digital wealth manager in the UK Who we are Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

1NCE is a progressive company that continues to innovate in the field of IoT connectivity. As a major player in the industry, our mission is to transform the communications and IoT sectors. 1NCE is funded by SoftBank, and together we are driving sales and marketing in the Asian region.As a key strategic region of growth for the company, join our international Asia Sales Team and take part in the exciting growth potential in Korea! • Goal Orientation: You will be focusing on sales KPIs to achieve both your personal and company goals, • Market Development: You build a qualified global pipeline from Korea by directly engaging potential customers in the region, • Customer Engagement: You actively engage and communicate with customers managing the full sales pipeline for your assigned accounts, • Collaboration: You work closely with other colleagues in Asia and global regions, as well as our sales partners to create, qualify and close sales opportunities, • Reporting: You proactively report your weekly sales activities to the line manager, • Solution-Oriented: You collaborate closely with Solution Architects in your region to resolve customer-related technical issues, • Task Responsibility: You complete all sales-related activities assigned by the line manager, • Customer Focus: You maintain a customer-focused mindset to establish the 1NCE brand as the best-in-class IoT connectivity provider, • Relationship Building: You develop strong and long-lasting relationships with customers and partners, based on trust and aiming for the highest level of customer satisfaction, • Experience: You have over 10 years of sales experience in a professional setting, • Market Success: You have a proven track record in direct sales to Korean enterprises, particularly related to IoT industry. Experience in selling IoT connectivity service and solution with existing customer relationship is a plus, • Industry Expertise: You have sales experience in the IoT and telecommunications markets, such as IoT ecosystem companies, telecom, or devices/modules, • Technical Knowledge: You possess general knowledge of IoT-related technology, • Presentation Skills: You are skilled in delivering customer presentations and product pitches, • Additional Technical Knowledge: Familiarity with IoT-related technologies is a plus, • Language Skills: Fluent in Korean and English in speaking and writing is a must. Proficiency in an other Asian language (Japanese, Chinese, etc.) is a plus., • Regional Sales Experience: Experience in direct sales or account management with customers outside Korea is plus, • Business Applications: You are experienced with IT business applications like Microsoft Business Applications, Salesforce, Slack, Confluence, and Jira, • Education: You hold a Bachelor’s degree in Computer Science or a related fieldWe are working with Salesforce, Jira and Confluence, • Further professional growth - Become part of our international team and an exciting environment that will revolutionise the telecommunication market for IoT, • Short decision-making paths and a lot of creative freedom - with us you can really get involved and help shape the future, • A work environment defined by respect, close and informal communications among teams, departments, and management, • Plenty of space for new ideas and strategies where self-started individuals are highly valued and work effort is not measured in time but in results, • Working on cutting-edge technologies, • Flexible working models to accommodate work-life balance, • Work around the globe program, • Nilo.Health platform for your well-being, • 26 days of paid annual leave, • Global and local events to strengthen our team spirit and have fun together, • And many more depending on your location (e.g. gym membership, transportation allowance, language courses, pension scheme, etc.)There will be three online meetings :, • First meeting with Recruiter to align on position details, • Second meeting with Line Manager to have more in-depth discussion, • Third meeting with Senior Vice President, as the final step of the processIn outstanding cases, amount of meetings may varyVladimir Kaiser In case of any additional questions regarding the position: jobs@1nce.com

Technical Account Manager - SaaS | Contact Centre Work at the forefront of CX Solutions. Leverage AI and modern technology. Future proof your career! Our client is a market leader in Customer Experience Engagement and AI technology. They are gorwing their team and looking for talented, enthusiastic and ambitious Technical Account Managers to join their global customer team. If you are looking for an exciting job opportunity that will future proof your career, read on. The role of Technical Account Manager (TAM) is part of a professional services team and is a post-sales focused technical support and advisory role. You will join a talented global team with the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. The TAM will work both independently and in concert with Sales, Technical Support, Professional Services and other teams to ensure the highest levels of customer success, providing a collaborative solution that will leave the customer with a positive experience and a product that meets their needs. Experience Requirements: • 2+ years in a Technical Services role in software, telecommunications or in customer service, call/contact centre and/or service delivery., • Demonstrated technical problem-solving proficiency Software and/or Telephony., • Excellent analytical and advanced troubleshooting skills with end-users/customers, • Excellent customer service and communication skills, both verbal and written, • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport Experience Preferred: • Working technical knowledge of contact centre software / design / functionality, • TCP/IP networking knowledge and VoIP technology exposure, • Understanding of TCP/IP and internet fundamentals, • Software, telecommunications and IP Telephony If you are looking to work with a market leading company with a very bright future, please apply. UK Remote. We can only consider applicants located in the UK. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

About Us Antavo is a rapidly growing, VC-backed scale-up disrupting the loyalty management market with its innovative omnichannel technologies. We are recognized by Gartner and Forrester as a leading pure-play loyalty management platform. The Team The Antavo Team is a passionate, dynamic, innovative and fun-loving professional team. From consultative salespeople to savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus: our customers. Customers are at the heart of everything we do, and we pride ourselves on always taking an innovative, customer-centric approach to creating the right experiences, products, and content for them. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are passionate, fearless and entrepreneurial. If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you! The Role We are looking for a Senior Technical Account Manager to act as a trusted technical advisor for Antavo’s strategic customers. This role is focused on long-term customer success, technical adoption, platform stability, solution optimisation, and proactive risk management. You will work closely with customers after go-live to ensure their Antavo setup remains scalable, reliable, and aligned with their evolving business and technical needs. You will combine strong technical understanding with excellent customer-facing communication skills. You should be confident discussing integrations, APIs, data flows, configurations, release impacts, platform behaviour, technical risks, and best-practice recommendations with both technical and non-technical stakeholders. A key part of this role is developing and maintaining a strong command of the Antavo platform. You should be able to understand complex customer setups, advise customers on optimal platform usage, troubleshoot technical topics, and act as a bridge between customers and internal teams. This role may require occasional customer travel for strategic workshops, technical reviews, Executive Business Reviews, or ad-hoc planning sessions when required. Candidates should preferably be based in the EU region or a timezone that allows strong overlap with European customers. HI THERE, I’m Shariq Ahmed Head of Customer Success here at Antavo We are a product-driven company. Our team is made up of passionate, smart people who help our customers achieve their goals by providing guidance, support, and strategic partnership throughout their journey with Antavo. We are looking for a Senior Technical Account Manager to join our friendly and agile team. I’m looking for someone who can combine technical depth, customer empathy, structured problem-solving, and strong ownership to help our customers get the best out of Antavo. I’m looking forward to working with you! Your main responsibilities • Maintain strategic technical relationships with senior customer stakeholders, including Engineering leadership,, • Architecture teams, Digital leadership, Product leadership, and C-level executives where relevant., • Act as the executive-level technical advisor for assigned strategic customers, helping customers align their technical roadmap and operational strategy with Antavo capabilities., • Lead technical alignment discussions related to scalability, architecture evolution, operational maturity, governance, and long-term platform strategy., • Represent Antavo in high-impact customer discussions involving technical escalations, strategic initiatives, platform evolution, or executive-level technical governance., • Provide strategic technical guidance and coordination across customer teams and internal Antavo departments, while ensuring ownership and follow-through of critical technical topics, • Act as the primary strategic technical advisor for assigned enterprise and strategic Antavo customers after go-live, • Build and maintain strong relationships with customer technical, business, and executive stakeholders, including Engineering leadership, Product teams, Architects, CRM, Digital, and C-level stakeholders where relevant, • Develop a high level understanding of each customer’s Antavo setup, integrations, data flows, configurations, environments, and business use cases, • Proactively identify technical risks, limitations, dependencies, adoption gaps, and optimisation opportunities, • Guide customers on best practices for platform usage, integrations, configuration, scalability, performance, and operational efficiency, • Translate technical concepts, trade-offs, risks, and recommendations into clear, customer-friendly guidance, • Act as a bridge between customers and internal teams such as Customer Success, Customer Operations, Support, Engineering, Product, Professional Services, and Implementation, • Preserve customer context internally and ensure technical topics are clearly documented, owned, and followed through, • Support customers through platform changes, upgrades, new feature adoption, and release-related questions, • Contribute customer feedback, technical insights, and recurring pain points into Product and Engineering discussions, • Partner with Customer Success Managers to support customer health, retention, value realization, and expansion opportunities, • Participate in Executive Business Reviews, technical reviews, workshops, and ad-hoc success planning sessions when required, • Help customers increase their self-service usage of the Antavo platform and Backoffice, • Create or contribute to internal and customer-facing documentation, playbooks, technical notes, and best-practice materials, • Support internal process improvements, technical account management playbooks, automation, and scalable ways of working, • Use AI tools where relevant to improve productivity, analysis, documentation, reporting, and customer communication, • Continuously deepen product, technical, loyalty, SaaS, and customer domain knowledge You should have • Proven experience building and maintaining relationships with senior technical and executive stakeholders, including CTOs, Heads of Engineering, Architects, Digital leaders, and enterprise decision-makers., • Strong ability to balance technical depth with strategic customer engagement and executive communication., • Experience acting as a trusted advisor for enterprise customers in complex, multi-stakeholder SaaS environments., • Ability to lead strategic technical conversations focused on scalability, operational maturity, technical governance, and long-term platform evolution., • Proven experience in a senior customer-facing technical role within a B2B SaaS environment, such as Technical Account Manager, Technical Customer Success Manager, Solutions Consultant, Customer Success Engineer, or similar, • Strong experience working with technical SaaS products and live customer environments, • Excellent communication and relationship-management skills, with the ability to earn and maintain customer trust, • Ability to explain technical topics clearly to both technical and non-technical audiences, • Strong problem-solving skills with a structured, analytical, and pragmatic mindset, • Experience working with integrations, APIs, data flows, web technologies, technical configurations, and production systems, • Ability to understand complex customer setups and identify risks, dependencies, and improvement opportunities, • Strong ownership and task prioritisation skills across multiple strategic customers, • Experience collaborating with Product, Engineering, Support, Customer Success, and Implementation teams, • Familiarity with issue and project-tracking tools such as Jira, • Understanding of software development processes, release cycles, incident handling, and escalation management, • Calm and confident approach in escalated, ambiguous, or high-impact customer situations, • Comfortable working in a remote, international SaaS environment, • Hands-on experience using AI tools to improve or automate internal processes, workflows, documentation, reporting, analysis, or customer-facing operations., • Built and showcased at least one practical AI-enabled project, workflow, or automation, with the ability to explain the problem solved, tools used, impact achieved, and lessons learned, • Willingness and ability to travel approximately 30-40% across the EU & NAM region for customer meetings, Executive Business Reviews, workshops, and ad-hoc technical training sessions Nice to haves • Experience with loyalty technology, CRM, MarTech, customer engagement platforms, e-commerce, or digital marketing technology, • Experience with loyalty business use cases such as points, tiers, rewards, campaigns, personalization, segmentation, omnichannel engagement, and member lifecycle, • Experience with RESTful APIs, SDKs, JavaScript frameworks, webhooks, authentication methods, and data integrations, • Good understanding of databases, including SQL and NoSQL concepts, • Experience working with e-commerce platforms such as Magento or Shopify, • Familiarity with marketing CRM or automation platforms such as Salesforce, Emarsys, Braze, Bloomreach, or similar, • Experience supporting enterprise or strategic customers, • Experience participating in technical workshops, solution reviews, Executive Business Reviews, or customer architecture discussions, • Experience improving technical account management processes, playbooks, dashboards, documentation, or automation workflows, • Previous experience in customer success, professional services, solutions engineering, or implementation consulting Benefits • The opportunity to quickly advance in your career, • AntavoCare health insurance benefit, • International vibe: our working language is English, and we have 100 colleagues from 8 different nationalities, • A dynamic, no corporate-BS environment to learn, grow, and really make an impact, • You will have a strong team around you to support you in reaching your goals Why our team loves working at Antavo • “Antavo is remote-first, so I can work from my home, which means a lot to me. We regularly meet in-person.”, • “Truly international vibe, with different nationalities working on one mutual goal.", • "I love my comfortable environment (no dress code, flexible working hours, company retreats, etc)", • "People here like my bad jokes." At Antavo every person is a unique personality working towards the same goal, creating a thriving business. It’s very important for us that everybody has a place and a voice on projects and goals, no matter the race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability. We create and empower a diverse culture, as we know it encourages creativity and innovation. _ _

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: • Dealing with all queries that come in through live chat, email and through social media., • Troubleshooting technical issues and optimising user experience., • Reporting bugs and UX issues to other members of the team., • Active participation in app growth and development. What we’re looking for: • Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.., • You can get your head around a complex system quickly., • You find it easy to juggle and prioritise different tasks., • You’re chilled under pressure., • You are friendly and naturally engaging with a positive can-do attitude to customer support., • Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS 🎁 • £24,762 per annum, • Discretionary Performance-Related Bi-Annual Bonus of up to 10% (Cash) and 5% (Shares) based on your gross annual salary., • Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £24,762. Plan ahead with confidence while you grow your career! 🚀, • Private medical insurance (medical history disregarded), • Employee Assistance Programme, • Cycle to work scheme, • Season ticket loan, • Free ChipX subscription for UK-based employees, • We are an equal-opportunity employer and value diversity, • Flexible working arrangements, • 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️, • Annual training budget for courses, workshops, or conferences to help you advance your career., • £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing, • Company laptop, • Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀 Our Interview Process: 📖 • Short take-home task, • Video interview with Head of Talent, • Video interview with the hiring manager & Team Lead, • Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 300,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 190, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

Get to Know Us Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by ITOps/SecOps teams, consulting pentesters, and MSSPs and MSPs. We are a fusion of former U.S. Special Operations cyber operators, startup engineers, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools, false positives resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results. The Account Executive – UK Public Sector is a key role responsible for driving sales growth and expanding _'s footprint across UK public sector organisations. The focus is on acquiring new accounts within local government (non-defence), local NHS and healthcare bodies, local authorities, blue light services, and higher education institutions — building strong relationships, ensuring customer satisfaction, and driving long-term retention. The successful candidate will have a proven track record in selling cybersecurity technologies to UK public sector buyers, navigating government procurement frameworks, and exceeding sales quotas consistently. They will also be adept at establishing and nurturing Channel Partner relationships, with pre-existing connections with key public sector resellers and system integrators in the region being a crucial requirement. Public Sector Sales Experience: Minimum of 5 years of successful sales experience in the cybersecurity or technology industry, with at least 2 years selling directly into UK public sector accounts (e.g. central government departments, NHS trusts, local councils, emergency services, or higher education). Introduction of New Solutions: Demonstrated success in introducing and selling new, disruptive cyber software solutions to risk-averse public sector buyers. Quota Achievement: Proven ability to exceed sales quotas consistently quarter over quarter. Government Procurement Expertise: Strong working knowledge of UK public sector procurement frameworks including G-Cloud (Crown Commercial Service Digital Marketplace), Crown Commercial Service (CCS) agreements, and other relevant framework vehicles. Compliance & Standards Awareness: Familiarity with UK government cybersecurity standards and initiatives including Cyber Essentials, Cyber Essentials Plus, NCSC guidance, and the Public Sector Network (PSN) standards. Go-to-Market Planning: Can build, present, execute and adapt a business plan to surpass the bookings quota and that unites all demand generation functions e.g. Channel, Marketing etc. Marketing: Take a proactive role in developing and running marketing activities including events, messaging and customer advocacy Channel Partner Management: Experience in establishing and monetising strong Channel Partner relationships, with existing relationships with public sector-focused resellers, system integrators, or consultancies being essential. Sales Process Management: Proficiency in managing all aspects of the sales cycle, including qualification, proof of value, forecasting, negotiation, and deal closure — including longer public sector procurement cycles. Post-Sales Management: Ability to manage and drive the post-proof of value ROI process. CRM and Pipeline Management: Experience in accurately tracking and managing customer information in a company-provided CRM, and maintaining an accurate pipeline and forecast in Salesforce (SFDC). Product Presentation and Demo: Capability to present and demonstrate _ solutions effectively in both virtual and in-person meetings with technical and non-technical stakeholders, including IT leads, CISOs, and senior procurement officials. Independent and Team Player: Demonstrated ability to work independently while collaborating effectively with distributed sales, support, and success teams. Sales Methodology: Familiarity with Challenger or Question-Based Selling methodologies. MEDDPICC training is valued but not mandatory. Sales and Marketing Tools: Familiarity with sales enablement tools including Salesforce, , , LinkedIn Sales Navigator, ZoomInfo, and Slack. Sales Experience: Minimum of 5 years in a sales role in cybersecurity or SaaS technology, with a clear focus on public sector accounts Industry Experience: Preference of a minimum of 2 years working in the UK Public Sector for a SaaS or Cybersecurity vendor Public Sector Network: Established relationships with decision-makers across UK public sector verticals such as NHS, NHSX, local government, higher education, or blue light services Education: A university degree or equivalent work experience required We are a remote working company for most roles and location. This role may require up to 50–60% travel within the UK to attend customer meetings, public sector events, and industry forums (e.g. Govtech, NCSC CyberUK). Job-related travel expenses are claimable, reviewed by your manager. Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive. Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities. Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking. Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best. Competitive Compensation: We offer competitive salary, equity and benefits. Our benefits include health, vision & dental insurance for you and your family, a flexible vacation policy, and generous parental leave. At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. OTE: £200,000 – £250,000 (50/50 split) annually. The exact salary will be determined based on the selected candidate's qualifications, experience, and relevant skills. Additional Compensation: All full-time roles are eligible for an equity package in the form of stock options. You Belong Here Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law. Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth. We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Application Note In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

The Adam Hall Group is an internationally leading manufacturer of event technology, and we are looking for an experienced, commercially driven National Account Manager with a strong background in the rental and live production market. This is not an entry-level role—you will bring proven success in managing key rental accounts, a deep understanding of live event workflows, and the credibility to engage confidently with production companies, dry hire houses, and technical teams at all levels. In this position, you will take ownership of strategic accounts while acting as a trusted advisor across our core brands—Cameo professional lighting, LD Systems audio solutions, and the wider Adam Hall portfolio—quickly operating with confidence across these ranges to support real-world show applications, large-scale projects, and time-sensitive rental demands. These are your tasks: Build and grow relationships with rental companies, production houses, and live event specialists. Present Cameo lighting and LD Systems audio with strong real-world application knowledge. Drive revenue by identifying and converting opportunities across rental, touring, and production sectors. Deliver impactful product demos, shootouts, and on-site evaluations. Maintain CRM usage tracking, customer engagement, and data-driven pipeline management. Understand customer workflows and requirements to provide practical, scalable solutions. Manage key accounts strategically, ensuring consistent engagement and long-term growth. Represent the company at trade shows, industry events, and customer showcases. What you bring with you: Proven experience in B2B sales, with a strong track record of success. In-depth industry expertise in event and stage technology, including system integration and product knowledge. Strong commercial acumen paired with excellent technical proficiency. Experience in simulation and visualization of audio or stage lighting systems is a valuable advantage. Exceptional communication skills, with the ability to simplify and explain complex technical concepts to diverse audiences. Collaborative team player, driven by a shared enthusiasm for event technology. Proficient in PC use, with solid skills in MS Office applications. Self-motivated with a high level of personal responsibility and initiative. Possession of a full, clean driving license and willingness to travel frequently, including regular overnight stays. With us you can expect: DEVELOPMENT AND GROWTH: We offer development and training opportunities in a dynamic medium-sized company. FINANCIAL STABILITY: With us you receive financial benefits such as a performance-related bonus as well as other company benefits. WORK-LIFE BALANCE: A concern that is part of the company's culture, we offer, for example, flexible schedule management, expense coverage, a supportive team environment, etc. WORKING TOGETHER: We are a friendly team with a shared passion for event technology. We focus on building personal connections through team events and networking activities between teams. About Adam Hall Group Adam Hall Group is a stable and internationally leading event technology manufacturer with a clear mission: to enable people to share their passion and beautiful moments with each other through event technology. Every day, more than 380 employees from different nations work with heart and soul and passion on the future of live events. In doing so, we rely on mutual trust, transparency and fair dealings with each other as the values of our corporate culture. As part of the Adam Hall Group team, you can look forward to a creative and inspiring working environment where you can contribute your ideas and be who you are! Because at Adam Hall Group, we believe that creative ideas and products can only come from diversity, equal opportunities and community! Your application has been successfully submitted! _ We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Description About ConnectAd ConnectAd is a European, independent Supply-Side Platform built for efficiency, transparency, and long-term value creation. As a boutique challenger in the programmatic ecosystem, we focus on delivering high-quality supply and maximising revenue for our publisher partners — without unnecessary complexity or excessive take rates. We work closely with publishers, agencies, advertisers, and technology partners to build efficient programmatic marketplaces that prioritise performance, transparency, and sustainable growth. About the role We are looking for an experienced Senior Business Development Manager, Demand & Supply Partnerships to grow ConnectAd's presence in the UK programmatic market. This role sits at the intersection of agency demand development and publisher supply acquisition — a senior commercial marketplace role, not a pure agency-sales or pure publisher-onboarding role. You will build senior relationships with UK agency holding groups, independent agencies, trading desks, programmatic buyers, and advertiser stakeholders to activate PMP and curated-marketplace demand, while developing publisher relationships and onboarding high-quality UK supply into ConnectAd's platform. Responsibilities • Build and own senior relationships with UK agency holding groups, independent agencies, trading desks, programmatic buyers, and advertiser-side stakeholders., • Activate PMP and curated-marketplace demand through ConnectAd., • Drive revenue through deal IDs, PMPs, curated marketplaces, and programmatic supply packages., • Identify, pitch, and onboard premium UK publishers and media owners into the ConnectAd platform., • Build supply-acquisition strategies focused on inventory quality, buyer activation, and marketplace fit., • Help publishers improve monetisation through ConnectAd's demand, transparency, and yield strategy., • Translate buyer demand into relevant, commercially packaged supply., • Lead commercial negotiations with agencies, buyers, publishers, and strategic partners., • Work closely with product, operations, account management, and leadership teams., • Represent ConnectAd at industry events and senior agency and publisher meetings. Success metrics • Demand revenue growth across your UK agency and buyer portfolio., • PMP and curated-marketplace revenue., • Number and quality of new UK publisher partnerships onboarded., • Revenue from newly activated supply., • Agency and HoldCo spend activated through ConnectAd., • Pipeline quality and conversion rate., • Strategic relationship depth across agencies, publishers, and technology partners. Requirements • Substantial, proven experience across programmatic advertising, adtech, SSP/DSP partnerships, agency sales, publisher development, or digital-media business development., • Strong existing network across UK agency holding groups, independent agencies, trading desks, programmatic buyers, and/or premium publishers., • Proven commercial track record of building revenue-generating partnerships in adtech., • Strong understanding of RTB, PMPs, curated marketplaces, deal IDs, SSPs, DSPs, header bidding, ad servers, and programmatic monetisation., • Strong negotiation skills and the ability to engage senior stakeholders, translating technical programmatic topics into clear commercial value., • Entrepreneurial mindset with high ownership, comfortable in a fast-moving, independent SSP environment., • Business-fluent English (C1 or above). Benefits • A strategic, high-impact role within a growing independent SSP., • Remote working model., • A collaborative, entrepreneurial environment where you shape ConnectAd's demand and supply strategy in the UK.

We are looking for a Customer Support Executive who possesses a passion for customer care and will work with our team of talented Customer Support Executives & colleagues across the business to provide the best possible end to end customer experience. What you can expect to be doing: Dealing with all queries that come in through live chat, email and through social media. Troubleshooting technical issues and optimising user experience. Reporting bugs and UX issues to other members of the team. Active participation in app growth and development. What we’re looking for: Flexibility to work between the hours of 8am to 10pm Monday - Sunday (Shift basis) 39 Hours a week, this may include working on either Saturday or Sunday.. You can get your head around a complex system quickly. You find it easy to juggle and prioritise different tasks. You’re chilled under pressure. You are friendly and naturally engaging with a positive can-do attitude to customer support. Committed to providing excellent customer support, written and verbal. What we’re really looking for: ✍️ Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future. Although we’re in the financial space, and under the scrutiny that comes with it, the current customer support team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you. We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough. PERKS £25,776 per annum Discretionary Performance-Related Annual Bonus Workplace pension scheme - We invest in your future with a workplace pension scheme, contributing 5% on earnings up to £25,776. Plan ahead with confidence while you grow your career! Private medical insurance (medical history disregarded) Employee Assistance Programme Cycle to work scheme Season ticket loan Free ChipX subscription for UK-based employees We are an equal-opportunity employer and value diversity Flexible working arrangements 28 days holiday plus bank holidays, plus the days between Christmas and New Year ✈️ Annual training budget for courses, workshops, or conferences to help you advance your career. £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing Company laptop Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup Our Interview Process: Short take-home task Video interview with Head of Talent Video interview with the hiring manager & Team Lead Final interview with VP of Customer Support About Chip Our mission is to make our customers wealthy. We're building the wealth super app of the future. An app to build your long-term wealth across savings, investments and pensions. We use technology to break down barriers so users can invest like the ultra-wealthy, giving them one simple place to manage, grow and protect their wealth. The Sunday Times listed Chip as the 6th fastest growing tech company in Britain… and we're not slowing down. Chip serves over 400,000 active customers and looks after over £6billion in assets. These customers trust us to build the most amazing product we can, so working at Chip comes with real purpose. Chip is being built by a fast-growing team of designers, developers, customer service professionals, marketers, banking experts, and entrepreneurs. Our funding story though is a little different. Chip is one of the most crowd-funded businesses in Europe, having raised over £50m from 29,000 investors, over 9 years. Crowdfunding is in our DNA and only Brewdog has more investors than Chip. Our vision We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing. We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way. Who we are Chip has a creative and diverse team of 200, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously. Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022, 2024 & 2025 British Bank Awards. Our Values Be ACCOUNTABLE Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible Be BOLD Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers Be COLLABORATIVE Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together Equal Opportunities We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Note to Agencies Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.

FireMon has learned an unknown and unauthorized third party is impersonating FireMon HR as part of a phishing attempt. Communications from FireMon will always originate from the domain. FireMon will never ask for any banking information as part of an interview process. If you are concerned whether a communication from FireMon is legitimate, please contact us at FireMon is a recognized innovator in global cybersecurity, leading the way with disruptive technologies and forward-thinking solutions. Here, proactive thinking is not just encouraged—it’s celebrated. Our fast-paced, cutting-edge environment fuels continuous innovation, shaping how we build products, support customers, and drive results every day. The Technical Account Manager (TAM) is a technical resource who advocates for designated customers and ensures customers' needs are known and managed across all offerings, including services, training, support, and product development. The TAM prioritizes customers' technical issues and communicates those priorities to support; communicates the status of services projects; conveys the needs and urgency of RFEs to product management and contributes to the product roadmap. You will provide customers with status updates of open tickets and development/services projects; the upcoming release schedule; issues trending; upgrade recommendations; and guidance through early access/beta programs. This role will also require periodic onsite visits. • Manage overall relationships with assigned end-users, including increasing adoption, and ensuring retention and satisfaction., • Provide project leadership for customers' major FireMon programs., • Collaborate cross-functionally with FireMon teams—including Support, R&D, Product Management, and Sales—to address customer needs and deliver high-impact outcomes., • Management, and Sales, on customers' technical issues and projects., • Maintain current functional and technical knowledge of the FireMon product line., • Provide hands-on support to customers for system health checks, user and device management, troubleshooting, upgrades, and monitoring activities., • Manage multiple customer engagements, balancing priorities and driving resolution across requests., • Share insights and constructive feedback with internal teams to help improve products and customer experiences., • Document best practices in developing and deploying FireMon solutions in the customers' environments., • Be a technical resource for "best practice" and other customer questions, identifying alternate technical solutions to customers' business problems., • Partner with account teams to manage expectations and provide a clear view of customer progress and health throughout their lifecycle., • Commit to continuous learning by maintaining relevant certifications and gaining new ones each year., • Bachelor’s Degree in Computer Science, Information Technology, or another related field., • 5+ years of experience in roles such as technical project management, technical account management, professional services, or similar customer-facing technical roles., • Three or more years of experience managing or architecting complex network infrastructures. This includes the architecture, design, implementation, troubleshooting, and ongoing support of router/switch-based and software-defined virtual networks., • Experience in client-server applications, Unix/Linux system administration, or software development. Experience includes debugging and troubleshooting, upgrading software, and applying security patches., • At least one active technical certification (e.g., CCNA or equivalent), with a willingness to pursue additional certifications annually as part of your professional growth., • Understanding of modern software development methodologies, including infrastructure design and architecture best practices., • Proven success in customer-facing roles—especially in implementation, or support settings—where communication and relationship-building were key., • Strong analytical and problem-solving skills, with the ability to balance technical detail and customer impact., • Excellent organizational skills, with the ability to prioritize and manage multiple customer needs at once., • Effective communicator with the ability to engage stakeholders across various roles—from hands-on technical teams to mid-level managers and senior IT leadership (CISO/CIO/CTO level) in enterprise environments.What it Takes to be Part of the FireMon Team FireMon provides persistent network security for hybrid environments through a powerful fusion of real-time asset visibility, continuous compliance, and automation. Since creating the first-ever network security policy management solution, FireMon has delivered command and control over complex network security infrastructures for more than 1,700 customers. Our customers have unique and complex security problems that are difficult to solve. This doesn’t intimidate us, it inspires us. It pushes us to be more creative and find solutions to ensure their success. If this sounds like a movement you'd be interested in joining, we invite you to apply today. FireMon provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Hybrid - London HQ (Fleet Street) + Remote Department: Customer Success Reports to: Head of Customer Success Base pay + Variable pay up to £10K annual performance-linked incentive Kamma exists to simplify one of the most complex and risky aspects of the housing market, making it clear, accurate, and easy to manage. Property licensing changes frequently, mistakes are costly, and even high-profile figures, such as Chancellor Rachel Reeves, _. We help customers stay compliant without stress, avoid major fines and turn compliance from a cost into a commercial advantage, while supporting higher standards in rental homes across the UK. Our platform has been rebuilt with fast, adaptable technology that allows us to launch new products quickly and respond to regulatory change. With enforcement rising and rent repayment orders set to double, demand for our solutions is accelerating. We already work with major names, including Foxtons, JLL, Knight Frank, Chestertons, Leaders Romans Group and Spicerhaart, and recent integrations open powerful new routes for distribution and growth. We are an AI-native company, always striving to find AI-first solutions. We train team members in new and evolving AI tools. We will work together to automate as many repetitive tasks as possible, allowing you to focus your time on the tasks that add the most value. This is a great time to join. The foundations are strong, momentum is clear, and we are scaling towards Series B revenue levels. You will join a curious, ambitious team motivated by solving problems with pace. Our culture rewards ownership, clarity of thinking and getting things done. It is a rare moment to join with equity options aligned to the impact you will have. Property licensing risk is increasing fast, and as we scale our platform and customer base, Customer Success becomes critical to retention, expansion and trust. We are hiring a Customer Success Manager to join our small but growing Customer Success team. You will be responsible for delivering proactive Customer Success for our mid-sized and Enterprise customers, which is central to retaining and expanding revenue over the next 12 months as we scale towards Series B. This is a new role and a new function at Kamma, with a significant opportunity to shape how we deliver world-class service while segmenting our approach by customer value. Your work will directly influence how we support enterprise customers through high-touch relationships, while enabling excellent, scalable and increasingly self-serve experiences for SMB clients. If you enjoy owning complex customer relationships, driving commercial growth and helping to build scalable systems that allow teams to focus where they add the most value, this role is for you. You will use your technical knowledge, sharp commercial instincts, and execution rigour to deliver value across different customer segments, with a primary focus on mid-sized and enterprise accounts, while supporting the transition to full self-serve support for SMB customers. Success in this role is defined by three outcomes: • Becoming a subject matter expert: on the regulatory complexities around property licensing to add the maximum amount of value to customers., • Operational Excellence: Ensuring successful technical integration for mid-sized and Enterprise customers, fast resolution of complex product queries, and reliable service across all segments. Delivering practical, on-the-ground feedback to help the Head of CS build a high-performing, world-class function., • Retention & Growth: Owning the full client lifecycle from initial setup through renewal, driving commercial expansion and account stability, with variable compensation linked directly to expansion and upsell outcomes. The hands-on work you do covers the full client journey: • Own Client Relationships & Service Delivery: Lead high-touch account management for mid-sized and enterprise customers, while playing a key role in shaping how we scale support for SMBs. As we move towards increasingly automated and self-serve support, you will help design, test, and improve the workflows and tooling that get us there, while stepping in where needed in the interim. You take ownership of the customer journey post-sale, from onboarding and adoption through renewal and expansion., • Onboarding: Lead and execute technical and operational onboarding for mid-sized and enterprise customers, including API integration, setting up the customer for long-term success with Kamma, • Drive Commercial Expansion: Identify, qualify, and close upsell and cross-sell opportunities within your customer portfolio (with the support of the Head of Customer Success)., • Contribute to Scaling: Work closely with the Head of Customer Success, providing practical, real-world feedback on workflows. You will help design and refine automated, self-serve tools and processes to ensure SMB customers receive excellent service at scale, while protecting time and focus for high-value customer relationships., • Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers., • Proven Track Record: Demonstrated expertise in managing complex client programmes and closing revenue opportunities (upsell and cross-sell), • Technical Acumen: You are comfortable speaking about API integrations, data flows, and technical solutions with both product teams and client stakeholders., • Environment: Comfortable in an early-stage environment with evolving processes, and motivated by the opportunity to help define those processes from scratch., • Tech Stack: Tech savvy and AI curious, comfortable learning and using modern tools and CRM systems (we use Intercom, HubSpot, Slack, Monday.com, etc) and other customer analytics and relationship tools., • Purpose and impact: help raise housing standards across the UK, • Strategic visibility: We are a small company, so you will work closely with the senior leadership, including the Head of Customer Success and commercial leadership, • High autonomy: play a foundational role in building a Customer Success function that becomes a true competitive advantage for Kamma, • Salary:, • Base Salary: £45,000 – £55,000 per annum, depending on experience., • Variable Pay: Up to £10,000 annual performance-linked incentive., • Equity: Participation in the company share option scheme., • Hybrid working: two office days per week in our central London HQ, • Great benefits including:, • 25 days holiday, which increases with tenure + we usually close for the Christmas period, • 2 charity days per year, • Pension scheme, health insurance, cycle-to-work scheme, book allowance, home office budget, curiosity budget and more. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from you.

Version 1’s market leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 700 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of working for more than 230 customers through the provision of specialist knowledge right across the Oracle product stack – Oracle Fusion Cloud for ERP, HCM and EPM, eBusiness Suite, JDEdwards, Peoplesoft and Hyperion, not to mention extensive expertise in Analytics, Infrastructure, and Integration. We have grown both organically and through acquisition, with our most recent acquisition of EPM and Analytics experts Qubix bringing 170 specialists to our team. Our Oracle Fusion Cloud team has grown significantly over the past 3 years powered by recent business wins including Galliford Try, Bank of England, An Post, Inizio Health, Birmingham City Council, Royal Borough of Kensington and Chelsea and QBE Insurance. We have an exciting growth strategy that will see further rapid growth and opportunity to drive value for our customers into 2024 and beyond. • UK & Ireland’s premier Oracle, Microsoft & AWS partner, • Market leader in Oracle ERP and Cloud Applications, • Consulting, implementation, and support services, • 3300+ strong, €347m/£302m revenue business, • ERP Partner of the Year & 10 years as GPTW to work in Ireland & UK Senior Oracle E-Business Suite SCM Functional Consultant You will be required to travel to the US 4-5 times, for 2-3 weeks per time in the first 12-18 months. Senior Oracle EBS SCM Consultant – Step into a High-Impact Role with Global Reach Are you a senior Oracle EBS SCM expert looking for something more? A bigger challenge? Global impact? At Version 1, we’re offering a rare opportunity to work on a major international Oracle EBS implementation – including multiple trips to the US over the next 12–18 months. Join an award-winning Oracle Partner with 700+ Oracle professionals and a track record of delivering transformational Supply Chain and ERP solutions to world-leading organisations. About the Role: We're looking for a Senior Oracle EBS SCM Functional Consultant to lead functional workstreams across core SCM modules. You’ll be front-and-centre with stakeholders, driving best practice processes, leading workshops, mapping complex integrations, and making critical design decisions. You’ll work closely with our global teams and prestigious clients across industries – especially in complex, regulated environments (GxP/GMP/SoX). Travel Alert: You’ll travel to the US 4–5 times (2–3 weeks per trip) in the first 12–18 months to deliver key phases of this high-profile engagement. Your Expertise: ✔ Deep Oracle EBS SCM experience: Procurement, Inventory, Order Management, Manufacturing (Discrete & Process), Costing, Planning ✔ Familiar with iProcurement, Supplier Portal, and EDI (ideal) ✔ Skilled in configuration, solution validation, training, and post-go-live support ✔ Experience with Oracle Cloud, OUM/AIM, and 3rd-party integrations is a plus ✔ Comfortable leading client teams, managing change, and owning delivery from end to end Why Join Version 1? • Career Acceleration: Structured growth with leadership coaching, mentoring, and quarterly development reviews, • Work-Life Balance: Flexible hybrid working with moments that matter, • Recognised Excellence: 10x Great Place to Work winner + annual Excellence Awards, • Generous Benefits:, • Quarterly profit share, • Pension, private healthcare, life assurance, • Enhanced maternity/paternity policies, • Large personal training budget & certification support Job Description The role will require capability in the key tasks of an implementation including: • Leading requirements workshops, • Challenging processes and advocating for industry best practice, • Workstream / Solution owner, • Requirements definition, • Process mapping/redesign, • Design and gap analysis, • Application configuration including migration of configuration from one environment to another, • Functional support of technical activities such as data migration, integration and reporting, • Leading solution validation workshops, • Testing support, • Training delivery, • Post go-live support and other related aspects of functional implementation advice and guidance. You will have customer-facing expertise in the following areas: • Oracle E-Business Suite: SCM, • Procurement including iProcurement & Supplier Portal, Procurement Contracts, EDI highly desired, • Inventory Management, • Product Management, • Cost Management, • Receiving, Shipping and Receipt Accounting, • Order Management & Pricing, • Manufacturing (Process + Discrete) & Quality, • Intercompany & Supply Chain & Financial Orchestration Flows, • Supply Chain Planning, • Experience with 3rd party integrations / collaboration & reporting tools, • Oracle EBS: Other areas – Account Payable & Receivable, Tax, Subledger Accounting, e-signatures (desirable), • Oracle Cloud experience highly desirable, but role is EBS focussed., • Oracle Reporting, • Familiarity of the Oracle OUM and/or AIM methodology, • Excellent written and verbal communication, • Experience of leading a team both internal and client, • Experience of working effectively within a team, • Organised and self-motivated, • Ability to multi-task and priorities across concurrent projects may be required., • Management of change requests through the development and testing lifecycle confirming to project management standards and scope, • Liaising with Oracle to ensure effective management of client SRs, • Ensure that clients are supported and kept up to date with latest Oracle Cloud quarterly releases, • Manage on-time project delivery and business expectations and ensure internal customer satisfaction, • Assist with risk management and change management on projects, • Advising clients on options, risks, and any impacts on other processes or systems, • Effectively communicating and driving project deliverables, • Completing tasks efficiently and in a timely manner, • Providing status and issue reports to the project manager/client on a regular basis, • Experience of GxP, GMP and SoX desired. Why Version 1? Strong Career Progression & mentorship coaching through our Strength in Balance and leadership schemes with a dedicated quarterly Pathways Career Development review A large training budget for accreditations and educational assistance for courses relevant to your role. Version 1 Annual Excellence Awards & our ‘Call-Out’ platform where performance is called out and recognised. Moments that matter & our enhanced maternity & paternity leave policies for life’s journey. Our active ESG & CSR initiative allows you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion, and belonging schemes. • Quarterly performance-related profit share, • Certified Great Place to Work for 10 years in a row, • Flexible mix of Remote/Hybrid working options, • Pension, Private Healthcare Cover, Life Assurance plus This is an opportunity to join one of the fastest-growing Oracle ERP Consultancies in Ireland & the UK. PLUS, many more exciting benefits… drop us a note to find out more. This is a hybrid role with occasional travel to a hub office so you MUST be commutable. Ashley Billington, Talent Acquisition – Enterprise Applications +447840839370 #LI-AB1 #LI-Hybrid We are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly!

Senior Account Manager - SaaS / Automotive Aftermarket IT Location: Midlands / North (UK-based ideally along the M1 / M62 / M6 /M40 corridor Salary: OTE £70k. Basic salary circa £50k + Bonus + Car Allowance + Pension + 25 days holiday Who We Are: We are a market leader in developing trading, financial, and business process software for specialist sectors including Distribution, Automotive Aftermarket, Merchant, Retail, and Manufacturing. Our solutions cater to single or multi-branch operations and organisations with 'point-of-sale' premises and warehouse operations. What You Will Be Doing: As a Senior Account Manager, you will play a pivotal role in our UK Automotive Aftermarket Sales Team. Your primary responsibilities will involve the strategic management of top-tier Automotive Aftermarket Accounts across the UK, fostering strong, trustworthy relationships with internal and external stakeholders at the highest level. Are You Well-Connected? We seek an established Senior Account Manager / Business Development Manager with the influence and gravitas to engage with senior figures within the Automotive sector. An understanding of the market, manufacturing, and distribution processes will be an advantage to unlocking future opportunities within your account portfolio. Do You Need to Be an IT Expert? No, your expertise lies in managing high-value accounts. However, having technical savviness will place you in a great position. Experience with SaaS solutions, IT, data management, cataloguing, combined with selling aftermarket / automotive IT service solutions will be highly beneficial. Strong commercial awareness and a proven track record are essential. Why Join Our Team? We are a leading tech organisation, and promote a balanced work environment through our flexible hybrid work policy, combining the best of both worlds in terms of office team support, field based activities and home working balance: collaboration and remote work convenience is key to maximising output and productivity, whilst also keeping a good solid home life foundation. Come join us! Interested? Let's Connect! If you want to learn more about this exciting opportunity, please forward your CV to our retained recruiter Glen Shepherd at We will organise an online confidential informative session with the employer. Don't delay - we are hiring NOW! JOB REF: 4259RC

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and Dutch, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer., • Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

Note: Partly is headquartered in the UK, with a Product and Engineering base in Christchurch, and an early presence in San Francisco. If you are not based in London, we will fly you to our London office for 1 week per quarter for our “Season Openers” (we pay for your travel and accommodation). Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world toward a sustainable future where anyone can fix anything. Founded by ex-Rocket Lab engineers, we utilise cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia. We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloguing and managing parts online. Our investors in Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder). We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our _ are lived throughout every experience. Strategic Account Manager The Strategic Account Manager owns post-sale success for parts suppliers on the Partly Network and reports directly to the GM of Europe. This role is responsible for ensuring suppliers achieve measurable commercial and operational value from Partly’s infrastructure. It sits at the intersection of supplier relationships, product delivery, and engineering execution, and requires deep ownership of supplier issues in a fast-moving, evolving product environment. Own strategic supplier relationships Develop trusted, long-term partnerships with parts suppliers, acting as the primary post-sale owner and point of accountability. Ensure strong adoption, retention, and long-term value realisation from Partly. Own supplier issues end-to-end Take full ownership of supplier issues from initial report through root cause analysis, resolution, and follow-up. Work closely with product and engineering teams to drive issues to ground rather than simply escalating them. Translate supplier problems into product execution Convert supplier pain points and operational challenges into clear, actionable product requirements. Produce written problem statements, reproduction steps, and expected outcomes to enable fast, effective execution by engineering. Lead onboarding and ongoing success Own the end-to-end post-sale journey including onboarding, implementation coordination, and ongoing success management. Ensure suppliers are set up to operate successfully on Partly infrastructure from day one. Drive measurable business outcomes Develop a deep understanding of each supplier’s KPIs, revenue drivers, and operational constraints. Through regular reviews, identify and execute opportunities where Partly can unlock incremental value, efficiency, or growth. Operate with urgency in an evolving environment Work effectively in a fast-moving, ambiguous environment where product capabilities and processes are still developing. Maintain momentum, prioritise effectively, and drive progress despite incomplete information. Build scalable success foundations Design and evolve lightweight processes, tooling, and documentation that allow supplier success to scale without compromising accountability or responsiveness. Senior stakeholder management Comfortable working with senior leaders at complex organisations. Able to manage expectations, navigate ambiguity, and maintain trust during periods of change or product instability. Strong communicator across technical and commercial audiences Able to engage credibly with engineers while clearly articulating technical issues and solutions in commercial terms to supplier stakeholders. Experience working with technical or infrastructure products Comfortable operating close to technical systems and workflows. Able to understand platform behaviour, diagnose issues, and validate solutions in collaboration with engineering teams. Strong prioritisation and ownership mindset Demonstrates clear ownership, bias to action, and sound judgment. Able to balance supplier advocacy with internal priorities and drive alignment across teams. Commercial and operational acumen Understands how supplier businesses operate and how technology impacts revenue, cost, and efficiency. Able to articulate ROI and map Partly’s infrastructure to supplier objectives. Experience in the automotive aftermarket, parts distribution, or supply-chain ecosystems. Familiarity with cataloguing, fitment, or global parts standards is advantageous. High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust. This means we proactively remove any process or rules that slow us down (for example, our expense policy is simply the “red face test”). Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees, ensuring everyone shares in the financial upside when we win. Flexible working hours. Choose when to work based on what time you’re most effective (no mandatory or set hours). We combine flexibility with an office-first approach (in cities where we have critical mass, i.e. London, Christchurch, Auckland). Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work Take time when you need it. We don’t ask questions or care if people have a negative leave balance. We work extremely hard and trust our team to take the time they need to recharge. Learn from the best. Whether it’s during a ‘Lunch n Learn’ or hearing from a unicorn CEO at a Fireside chat, you’ll have the opportunity to constantly learn from the world’s best. Quarterly season openers across the UK and EU. Connect regularly at the nearest centralised location for a week of collaboration, big-picture planning and team events. Annual global offsite in New Zealand. Travel with the rest of the UK and EU team as we gather and connect for 1-2 weeks at our product and engineering hub in Christchurch. Team connection. Monthly team lunches, celebrating our wins, happy hours and more! Parental leave and flexible return to work. Do what works for you. Primary carers can return with 4-day weeks (on 100% pay for the first 12 weeks). Secondary carers get 10 days full pay. Payroll Giving: We encourage generous giving and donate to the high-impact charities you support CycleSaver: UK employees can now save up to 47% on Lime, Forest, Beryl, or Santander cycle subscriptions through CycleSaver, enjoying the health benefits of cycling to work with flexible, hassle-free monthly plans instead of bike ownership.

About the Role As an Account Manager at Swanky, you’ll play an important role in supporting the long-term success and growth of our retained ecommerce clients. Working with a range of ambitious retail and ecommerce brands, you’ll act as a key day-to-day partner to clients while helping coordinate activity across internal teams to ensure work remains organised, aligned, and moving forward effectively. This is a collaborative, fast-paced role suited to someone who enjoys building strong relationships, thrives in a team environment, and is confident managing multiple priorities at once. You’ll work closely with developers, designers, strategists, and specialists across a variety of ongoing client initiatives, helping maintain clear communication, delivery visibility, and strong operational organisation across accounts. Alongside supporting day-to-day account delivery, you’ll contribute to roadmap planning, ongoing optimisation, and wider growth conversations, helping clients continue to evolve and improve their ecommerce experience over time. We’re looking for someone who is proactive, organised, commercially aware, and comfortable taking ownership of their accounts while knowing when to collaborate, challenge, or escalate appropriately. Cultural fit is hugely important to us at Swanky. We’re looking for someone who is approachable, adaptable, solutions-focused, and genuinely enjoys working closely with both clients and colleagues. The ideal candidate will bring a positive attitude, strong communication skills, and a willingness to learn and grow within a supportive, ambitious, and evolving agency environment. Key Responsibilities Client Relationships & Account Growth • Build strong, trusted relationships with clients, becoming a reliable day-to-day partner across ongoing retainers and growth plans., • Develop a strong understanding of each client’s business, priorities, and commercial goals to support long-term success., • Support strategic account planning, helping clients prioritise initiatives that drive growth and improve performance., • Lead clear, confident communication across meetings, project management platforms, and written updates., • Help identify opportunities to add value across accounts through proactive recommendations and ongoing collaboration. Account Coordination & Delivery • Coordinate ongoing account activity across multiple retained clients, ensuring priorities, timelines, and deliverables remain organised and on track., • Use project management software to manage workflows, maintain visibility across accounts, and support efficient collaboration between teams., • Work closely with developers, designers, strategists, and specialist teams to ensure work progresses smoothly and aligns with wider account goals., • Proactively identify risks, blockers, or gaps in delivery and work collaboratively to resolve them effectively., • Support roadmap planning and ensure priorities remain aligned with client objectives and business needs. Teamwork & Operational Excellence • Foster strong cross-functional collaboration, helping teams stay aligned, informed, and focused on shared outcomes., • Contribute to the continuous improvement of internal processes, workflows, and ways of working across account delivery., • Support a positive, collaborative team culture built on communication, accountability, and mutual respect., • Balance multiple priorities with confidence, adaptability, and a calm, solutions-focused approach. Industry Awareness & Strategic Thinking • Stay informed on Shopify updates, ecommerce trends, and emerging digital best practices., • Bring proactive ideas and insights into client conversations and internal discussions., • Support strategic thinking across accounts by helping identify opportunities for optimisation, innovation, and long-term growth. Required Skills & Experience • Strong organisational and time management skills, with the ability to manage multiple clients, priorities, and deadlines simultaneously, • Excellent written and verbal communication skills, with confidence leading client conversations and translating technical or strategic information clearly, • Experience coordinating cross-functional teams, • Comfortable using/willing to learn project management tools and structured workflows (e.g. Wrike, Asana, ClickUp, Monday, Jira), • Proactive problem-solving mindset, with the ability to identify risks and keep momentum moving, • Strong attention to detail and ability to maintain high standards across delivery and communication, • Confident working in a fast-paced, changing environment with multiple moving parts Desirable Skills & Experience • Experience working within ecommerce, retail, or digital agency environments, • Familiarity with Shopify or other ecommerce platforms, • Exposure to CRO, UX, SEO, paid media, CRM, retention, or wider digital growth disciplines, • Understanding of agile delivery methodologies or sprint-based working, • Experience working with enterprise or multi-stakeholder clients, • Interest in ecommerce trends, emerging technologies, and digital customer experience What We Offer • Competitive salary DOE, • 30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5, • Flexible working hours during the day, • Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully remote role for the right candidate), • Employee Assistance Programme with 24/7 access to services, • Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office), • MacBook Pro (or your preferred choice of tech), • The opportunity to work with ambitious, fast-growing brands on exciting and evolving ecommerce strategies, • Opportunities for career development within a highly collaborative and growing agency, • Regular company socials and events, • Opportunity for occasional travel to client meetings and conferences No Recruiters

About 1Password: We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online. As a Solutions Engineer, Enterprise, you will work closely as a trusted partner to our Enterprise teams within Go-to-Market to help improve sales productivity and deal flow by providing technical expertise and be responsible for helping them to achieve their sales targets. You will collaborate with Marketing, Product Management, and Support resources, and interact with key customer technical decision-makers to ensure proposed deals include technical solutions that accurately and specifically address our Enterprise customer’s needs and use cases. This is a remote opportunity within the UK. \n What we're looking for: • Communication (& Language): You have excellent written and spoken communication skills in both English and German, with the ability to engage and develop relationships, sharing information effectively across all professional levels., • 3+ years experience in customer-facing activities in a B2B environment., • 2+ years experience working directly with enterprise customers as a Solutions Engineer. ● Ability to disseminate and popularize technical information for a general audience., • Great presentation and communication skills., • Keen eye for detail and quality., • Excitement when it comes to investigating, testing and exploring solutions for customers., • Exhibits a high degree of independence, leading projects confidently with minimal to no oversight., • Demonstrates exceptional adaptability, expertly managing several high-priority projects at once without compromising on quality., • Thrives both independently and within a dynamic team setting, effortlessly navigating the rapid evolution of products and services., • It’s a bonus if you have personal experience with 1Password or another password manager—while not required, it’ll help you gain confidence quickly in this role., • Familiarity with the acronyms SCIM, AD, CLI, SSO, and of course SaaS., • Experience working with SaaS tools and in the security industry is an asset. What you can expect: • Be the main technical point of contact within 1Password’s Go-To-Market team., • Proactively scope the technical solution required to address Enterprise customer requirements, assess customers’ met and unmet needs, and recommend optimum solutions and support., • Understand our competitors thoroughly for objection handling and talk track development., • Provide technical coaching and professional development to 1Password’s sales team., • Collaborate with Product Management and Support teams on technical solutions proposed throughout the sales process and alert the sales teams to potential risks of deal closure., • Provide technical education to customers and staff when needed., • Prepare proposals and respond to RFIs, RFPs RFQs, and vendor/risk assessments., • Occasional travel may be required for events., • After 1st month = Gaining an understanding of overall how 1Password's Go-to-Market team works, the tools we use, the processes, 1Password as a product and our security model. You will dive deeper into the tools utilized by Solutions Engineers on a daily basis, how we work with other teams and more., • At 3 months = It is expected by 3 months that you will be up & running solo in customer calls, you will have experienced demo feedback training sessions, shadowed calls and had a reverse shadower on ones of your own. The call types will include technical discoveries, technical consultations, 1Password EPM + XAM demo calls and developer tools demos. You will be completing RFPs/RFIs and starting to get active in the Slack channel that Solutions Engineering monitors., • At 6 months = You will be well-versed in customer calls and will be active within the Slack channel that Solutions Engineering monitors, you will be managing at least one tier 2 product launch related project and will be active in creating, updating and verifying cards in our internal knowledge base (Guru) plus creating short recorded demo videos for customers., • Please note that this job description is subject to modifications and is not an exhaustive list of responsibilities. \n We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average. What we offer: We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 👟 Wellness spending account 🏝 Generous PTO policy 💖 Company-wide wellness days off scheduled throughout the year 🧠 Wellness Coach membership 🩺 Comprehensive health coverage Growth and future 📈 Employee stock option program for all full-time employees 💸 Retirement matching program 💡 Training budget, 1Password University access, and learning sessions 🔑 Free 1Password account (and friends and family discount!) Flexibility and community 🤝 Paid volunteer days 🌎 Employee-led DEIB programs and ERGs and ECGs 🏠 Fully remote environment 🏆 Peer-to-peer recognition through Bonusly You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias audit . A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing with subject "AI accommodation request". For additional information see our _.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Staff Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on our most strategic and complex accounts, mentor your fellow team members, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention. As a Sr Staff level TAM, you’ll work alongside leadership to shape processes, drive product outcomes, and learning opportunities for the rest of the team while being the go-to subject matter expert cross-functionally for your particular product domain of expertise. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment. Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey with the most complex customer requirements. Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value. Extensive experience driving customer adoption, expansion, or renewal through proactive technical engagement. Advanced understanding of modern security frameworks and identity protocols (e.g.,SSO, SCIM, SAML, OAuth), and how they support compliance standards such as SOC 2, ISO 27001, and GDPR. Extensive experience with the identity space and a deep understanding of how the space is adapting to modern work environments. Must be able to work autonomously in a remote-first environment, while collaborating cross-functionally as a trusted subject matter expert in your domain. Strong familiarity with AI technologies and the ability to advise customers on evolving product roadmaps. Deep experience mentoring peers, shaping enablement, and improving customer lifecycle processes. Strong ability to develop new/improved team practices, processes, models, and metrics based on research and best practices. Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus. What you can expect: Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal. Lead technical implementation, including integrations, configuration, and security reviews. Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success. Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn and identifying opportunities to expand the use of our products. Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem. As a Staff level IC, you’ll assist leadership in a team lead capacity by supporting admin tasks including, but not limited to, call assignments, technical 1:1s, and co-lead/lead team meetings. Represent the customer voice internally by partnering with Product, Marketing, and Support as a subject matter expert on our products. Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership. Mentor other team members, contribute to enablement, and shape scalable processes. Act as an escalation point for highly complex technical challenges and strategic accounts. Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £71,000 GBP and £103,000 GBP. This role is also immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

Sales Manager (Automotive) Up to €93,0000 (dependent upon experience) Netherlands (with travel across Europe required) Our Client A leading international manufacturer is seeking to expand its sales team within the automotive sector. The company is known for providing advanced material solutions that meet high standards of quality and performance in a variety of industries. As part of their continued growth in the automotive sector, our client is seeking a driven and results-oriented Sales Manager to strengthen customer relationships and drive revenue growth across the automotive market. The Role The Sales Manager will be responsible for managing and growing key customer accounts within the automotive market, optimising the existing portfolio, and delivering compliant, innovative technical foam solutions. The role combines strategic account 'farming' with strong collaboration across R&D and engineering teams to meet evolving customer needs and industry standards. The ideal candidate will have a proven background in B2B technical sales, with strengths in both account management and business development. Strong negotiation, communication, and presentation skills are essential, along with a proactive and commercially focused approach. Analytical skills and experience working with CRM and BI tools to manage sales pipelines and analyse market data are important for success in this position. Fluency in English is required, with additional languages such as German or French considered advantageous. The role involves regular travel throughout Europe, so a valid driving licence is necessary. Previous experience in the automotive foam or mobility sectors is highly desirable. A degree in Engineering, Technical Sciences, or a related field is preferred. Familiarity with supply chain processes, sales forecasting, and industry regulations will be an advantage. To Apply This is an excellent opportunity in a challenging, fast paced and dynamic business. Interested parties should apply accordingly with a CV. About Us Newman Stewart is a boutique executive search firm, delivering high-performing candidates to high-profile and mission-critical assignments. With a proven track record of success globally, we are the recruitment partner of choice to many blue chip, medium and small organisations, providing Executive Search, Management Selection and Psychometric Assessment Services to its clients.