Support specialist jobs in SwanseaCreate job alerts

The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company’s account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform — including account takeovers, shipping label fraud, payment fraud, and chargebacks — as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities • Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols, • Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity, • Conduct thorough fraud investigations — gathering evidence, analysing data, documenting findings, and producing actionable recommendations, • Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds, • Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies, • Communicate directly with sellers throughout the investigation lifecycle — providing clear updates, managing expectations, and ensuring a professional experience, • Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS), • Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics, • Investigate and resolve account-level issues beyond fraud — including account compromise recovery, compliance actions, seller disputes, and operational escalations — ensuring thorough documentation throughout, • Own continuous improvement of the investigation function — conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission — and this role puts you right at the centre of it. • Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python, • Experience identifying and solving complex problems through data analysis, • Experience in fraud/risk investigations, • 2+ years in fraud investigation, security analysis, or risk management roles, • Experience building automated fraud detection systems or scalable investigation workflows, • Experience with quality assessment frameworks and performance management in security contexts, • Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS), • Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (_) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit _ for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About Us: \n Tredz is one of the UK’s leading online cycling specialists, helping riders nationwide with everything they need to get moving. From our Swansea base, we run a Contact Centre, Support Centre, and distribution hub, plus specialist stores in Swansea and Cardiff. \n It’s an exciting time to join us, as we’ve ambitious plans to expand and innovate. We’re passionate about delivering an outstanding customer experience and creating a workplace where people thrive. \n The role \n This is a key Customer Operations leadership role responsible for leading the day-to-day delivery and continuous improvement of Tredz' end-to-end customer experience. \n Leading the Customer Service, Bike Expert and Aftersales teams, you’ll ensure customers receive a seamless, efficient and high-quality experience at every stage of their journey with us. While each function has its own objectives, your role is to bring them together under a single customer-focused operating model, driving consistency, building customer confidence and supporting commercial success. \n Reporting to the Customer Experience (CX) Manager, you will own the day-to-day operation of these customer-facing functions, creating a well-controlled and high-performing operation. You’ll translate strategic priorities into clear operational plans, ensuring teams, processes and resources are aligned to deliver outstanding customer outcomes and help establish Tredz as a market leader for customer experience. \n Leading through a structure of Team Leads, you’re responsible for day-to-day performance across all three functions. You bring a disciplined approach to execution, ensuring clear actions, strong accountability, and consistent standards across the teams. You’ll ensure resources, processes, and capabilities are aligned to meet customer demand while balancing operational efficiency, employee wellbeing, and service excellence. A significant focus of the role is aftersales, where customer trust and long-term brand perception are often shaped. Working closely with suppliers, manufacturers, and internal stakeholders, you will drive effective resolutions, reduce customer effort, improve turnaround times, and ensure commercially sound decision making. \n You will use data and Voice of Customer insight to understand performance and trends, identifying risks and improvement opportunities. Working closely with CX Manager, you will analyse customer feedback, including NPS, satisfaction and review sentiment, feeding insight back into the wider business to reduce repeat issues at source. \n You’re supported by strong product and bike expertise across Tredz, which allows you to focus on leadership, coordination and performance. \n Success in this role means delivering a consistently high-quality support experience, driving customer advocacy, strengthening customer confidence, and improving NPS, customer satisfaction, recommendation rates, and review sentiment. \n Responsibilities \n\n • Lead and oversee the day-to-day operation of the Customer Service, Aftersales and Bike Expert teams, ensuring a consistent, high-quality customer experience across the entire customer journey.\n, • Drive operational performance through clear objectives, effective workforce planning and strong accountability, ensuring service, quality, productivity, customer satisfaction and service level targets are achieved.\n, • Coach, develop and support Team Leads to build engaged, capable and high-performing teams that consistently deliver excellent customer outcomes.\n, • Drive Aftersales performance through strong operational oversight, coaching and quality assurance, ensuring customers receive fair, timely and confidence-building resolutions.\n, • Monitor operational and customer performance data, customer feedback and complaints to identify trends, risks and root causes, working with wider teams to improve service delivery and resolve issues at source.\n, • Support digital adoption and continuous improvement initiatives across customer-facing processes, helping reduce customer effort, remove inefficiencies and improve first-time resolution rates.\n, • Build effective relationships with internal and external stakeholders to support positive customer outcomes and efficient ways of working.\n, • Ensure operational controls, policies and decision-making frameworks are applied consistently, balancing customer satisfaction with commercial performance.\n, • Promote a customer-centric culture that encourages ownership, collaboration and continuous improvement, using operational insight to support the wider Customer Experience strategy, customer loyalty and business growth.\n\n Experience & Knowledge \n\n • Proven experience leading multiple teams through Team Leads or equivalent, with accountability for performance, engagement and operational delivery. (Essential)\n, • Experience implementing and maintaining clear processes, standards and operating frameworks to drive quality, consistency and team capability. (Essential)\n, • Strong experience managing operational performance, including KPIs, service levels, workforce planning and cost control. (Essential)\n, • Track record of using data and customer insight to identify issues, drive improvements and deliver measurable results. (Essential)\n, • Proven ability to build relationships and influence stakeholders across the business to resolve issues and drive positive outcomes. (Essential)\n, • Experience managing complex customer environments, including escalations, service recovery and customer complaints, balancing customer and commercial outcomes. (Essential)\n, • Interest in cycling or relevant industry experience. (Nice to have)\n\n At Tredz, we believe cycling is for everyone — and so is a great place to work. We’re committed to building an inclusive team that reflects the diversity of our customers and communities. We welcome and encourage applications from people of all backgrounds, cultures, abilities, genders, and identities. \n If you need any adjustments during the recruitment process, just let us know — we’re here to support you every step of the way. \n Closing date: 29/07/2026

Job Title: Commercial Account Handler / Account Executive \n Location: Swansea \n Salary: £30,000 – £70,000 \n Benefits: Hybrid working, profit share scheme; additional earnings linked to agreed criteria \n About the Company: \n A well-established independent insurance broker is looking to strengthen its commercial team across South and West Wales. The business has a strong reputation for client service, technical advice, and long-term relationships with businesses across a broad range of sectors. \n Role Summary: \n This is a flexible opportunity for a commercial insurance professional who wants to take the next step in their broking career. The firm is open to speaking with candidates who are looking for a full Account Handler role, those who want to move into Account Executive work, or experienced Executives who have a book of business they could bring across and continue to develop. \n Depending on your background, the role could focus on managing existing commercial clients, supporting Account Executives across mid-market and corporate cases, handling smaller accounts independently, or maintaining and growing your own client book while taking on additional existing business. \n Key Responsibilities: \n\n • Manage and service commercial client accounts: Build trusted relationships while keeping clients well supported throughout the policy lifecycle\n, • Support renewals, MTAs, quotations, and policy administration: Develop strong technical broking experience across a varied commercial client base\n, • Work closely with Account Executives on mid-market and corporate cases: Gain exposure to more complex risks and develop your commercial confidence\n, • Handle smaller commercial cases independently where appropriate: Take ownership of client work and build your account management experience\n, • Liaise with insurers to obtain terms and resolve queries: Strengthen your market relationships while helping secure suitable outcomes for clients\n, • Maintain and develop a client book where relevant: Continue building long-term relationships while managing additional existing business\n, • Identify opportunities to improve cover or support client needs: Add value through proactive, commercially aware advice\n\n Requirements: \n\n • Commercial insurance experience in an account handling, broking, or account executive role\n, • Strong client service skills with the confidence to speak with clients and insurers\n, • Experience dealing with renewals, MTAs, quotations, and commercial policy documentation\n, • Exposure to SME, mid-market, or corporate commercial insurance cases\n, • Ability to manage a varied workload and build long-term client relationships\n, • For Account Executive candidates, a transferable book of business would be strongly considered\n, • CII progress or Cert CII would be beneficial but is not essential\n\n If this role isn’t quite right, it’s still worth speaking to one of our specialist team — we may be working on something that hasn’t hit the market yet. \n Related Job Titles: Commercial Account Handler, Account Broker, Commercial Broker, Commercial Account Executive, Risk Adviser

Finance Transformation Manager - Swansea (12 Month FTC) \n Hays Senior Finance are recruiting for a Finance Transformation Manager to join a well-established organisation based in Swansea on a 12-month fixed-term contract. Reporting to the Head of Finance, this is a key role supporting a significant period of finance transformation and process improvement across the organisation.This hybrid opportunity offers the chance to lead business-critical change initiatives, improve financial reporting and planning processes, enhance management information, and drive efficiencies across the finance function. Working closely with finance and operational stakeholders, you will help deliver lasting improvements to systems, controls, reporting and decision-making. \n Key Responsibilities: \n\n • Lead finance transformation and continuous improvement initiatives across the organisation.\n, • Review, redesign and enhance financial processes, controls and reporting frameworks.\n, • Drive improvements to budgeting, forecasting and financial planning processes.\n, • Partner with senior stakeholders to improve financial insight and support strategic decision-making.\n, • Develop KPI reporting, dashboards and management information.\n, • Identify opportunities to automate processes and improve efficiency across the finance function.\n, • Improve data quality, governance and reporting accuracy.\n, • Deliver training and support to stakeholders on new processes and ways of working.\n\n What We're Looking For: \n\n • Qualified, part-qualified or actively studying towards a professional accounting qualification.\n, • Experience operating at a senior finance business partnering level.\n, • Proven experience delivering finance transformation, systems change or process improvement projects.\n, • Strong experience working with finance systems and reporting tools.\n, • Advanced data analysis and reporting skills.\n, • Excellent stakeholder management and communication skills.\n, • A proactive approach with a passion for driving change and improving business performance.\n\n Why Join?This is a fantastic opportunity to join an organisation undergoing an exciting transformation programme. You will have the opportunity to influence how finance operates, improve business processes, strengthen reporting capabilities and deliver meaningful change that will have a long-term impact on the organisation. \n Benefits: \n\n • Hybrid working (3 days office / 2 days home)\n, • Flexible working arrangements\n, • 27 days annual leave plus bank holidays\n, • 37.5-hour working week\n, • Opportunity to lead and shape a significant finance transformation programme\n\n What you need to do now: \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Self Employed Mortgage Broker \n Home-based with regular visits to Swansea office \n \n An excellent opportunity has arisen for an experienced Mortgage Broker to join a fantastic and high achieving brokerage. This is a home-based role with regular access to the Swansea office, offering strong earning potential and high-quality lead support. \n The successful candidate will advise clients across a range of specialist lending products, including: \n\n • BTL mortgages\n, • Bridging Finance\n\n We are looking for a proactive, sales-driven individual with strong relationship-building skills. \n You will work closely with a case manager who will provide administrative and documentation support, allowing you to focus on client management and business generation. \n Requirements \n\n • Minimum 2 years’ mortgage broking experience\n, • CeMAP qualified (or equivalent)\n, • Experience within the specialist lending market\n\n

Senior Associate / Legal Director - Private Client (Lifetime Planning)West Wales | £50,000-£60,000 DOE \n An excellent opportunity has arisen for an experienced Private Client Solicitor to join a highly regarded Lifetime Planning team in West Wales. \n This is a fantastic opportunity for a Senior Associate or Legal Director looking for their next career move, offering the chance to take a leading role within a specialist team, manage complex and high-value matters, and play an important part in the continued growth and development of the department. \n The successful candidate will join a well-established Private Client team, advising a diverse portfolio of high-net-worth individuals, families and business owners on bespoke succession, inheritance and lifetime planning matters. \n You will handle a sophisticated caseload with a particular focus on trusts, estate planning, estate administration and tax planning, providing tailored advice to clients looking to protect and preserve their wealth for future generations. \n The role will include: \n\n • Advising on complex lifetime estate planning matters, including wills, lasting powers of attorney and trusts\n, • Managing high-value and complex estate administrations\n, • Advising clients on succession planning and intergenerational wealth management\n, • Handling matters involving agricultural property relief (APR) and business property relief (BPR)\n, • Developing and maintaining strong relationships with high-net-worth clients\n, • Working collaboratively with colleagues across Property and Corporate teams on multidisciplinary matters\n, • Providing support, guidance and mentorship to junior lawyers and advisors within the team\n, • Contributing to the continued development and success of the Lifetime Planning offering\n\n This opportunity would suit an experienced Private Client Solicitor who enjoys working on technically complex matters, building trusted client relationships and supporting the development of others. STEP qualification would be desirable, although strong technical experience within trusts, estates and succession planning will be highly valued. \n The firm is known for its supportive and collaborative culture, providing lawyers with the opportunity to take ownership, develop their careers and make a genuine impact within the business. \n Benefits include: \n\n • Salary of £50,000-£60,000 DOE\n, • Flexible working options\n, • Genuine career progression opportunities\n, • Supportive and collaborative working environment\n, • Opportunity to lead on complex, high-value matters\n, • Mentoring and development responsibilities\n, • Private medical cover\n, • Life assurance\n, • Matched pension contribution\n, • Health and wellbeing benefits\n, • Enhanced family-friendly policies\n, • Additional leave benefits\n\n This is an exciting opportunity for a Senior Associate or Legal Director to join a respected regional firm, take responsibility for high-quality Private Client work and continue progressing within a forward-thinking Lifetime Planning team. \n For a confidential discussion about this opportunity, please get in touch. \n LHH is an employment consultancy that believes in talent, not labels. We run inclusive recruitment processes and encourage applicants from all backgrounds to apply. If you require reasonable adjustments at any stage, please let us know. \n

Your new companyThis is an exciting opportunity to join a well-established and growing professional services organisation based in Swansea. Renowned for delivering a high-quality service to a diverse client base, the business offers a supportive and collaborative environment where employees are encouraged to develop their skills and take ownership of their work.Due to continued growth, the finance team is looking to appoint an Assistant Accountant to support a varied portfolio of clients and contribute to the ongoing success of the business.Your new roleWorking closely with senior finance colleagues, you will play a key role in delivering accurate financial information, maintaining strong controls, and supporting clients with their day-to-day accounting requirements.This is a varied position offering exposure to management reporting, budgeting, reconciliations, and stakeholder interaction, making it an excellent opportunity for someone looking to broaden their experience and progress their finance career.Your responsibilities will include: \n\n • Assisting with the preparation of monthly management accounts and financial reports\n, • Producing budgets, forecasts, and expenditure analysis\n, • Performing balance sheet reconciliations and maintaining accurate financial records\n, • Processing journals, accruals, and prepayments\n, • Supporting year-end accounting and audit requirements\n, • Managing invoicing, supplier payments, and account reconciliations\n, • Monitoring outstanding balances and assisting with credit control activities\n, • Preparing reports and financial information for clients and stakeholders\n, • Supporting month-end processes and improving internal controls\n, • Assisting with general finance administration and wider team projects\n\n What you'll need to succeed \n\n • Previous experience within an accounts or finance position\n, • AAT Level 4 qualified, studying, or equivalent practical experience\n, • Strong understanding of reconciliations, journals, and month-end processes\n, • Good Excel skills and confidence working with finance systems\n, • Strong organisational skills and attention to detail\n, • Confident communication skills with the ability to build relationships with stakeholders\n, • A proactive and hands-on approach to work\n\n Desirable \n\n • Experience supporting management accounts\n, • Exposure to budgeting and forecasting\n, • Experience working within a client-focused environment\n, • Understanding of property, professional services, or multi-client accounting environments\n\n What you'll get in return \n\n • Salary of £32,000 - £35,000\n, • Full-time permanent position\n, • Supportive and experienced finance team\n, • Exposure to management accounting and client-facing responsibilities\n, • Excellent opportunity for development and progression\n, • Attractive office location in Swansea\n, • Comprehensive benefits package\n\n What you need to do nowIf you're interested in this role, click 'Apply Now' to submit your CV, or contact William Loring at Hays Accountancy & Finance on or for a confidential discussion.If this role isn't quite right for you, but you're considering a move, please get in touch to discuss other opportunities across South Wales. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Accounts Semi Senior - Swansea - £27,000 - £32,000 + Study Support \n If you're looking to build on your accountancy practice experience and continue progressing towards qualification, this could be exactly the opportunity you've been waiting for. \n A well-established and highly regarded accountancy practice in Swansea is looking to recruit an Accounts Semi Senior to join its friendly and supportive team. Offering exposure to a varied client portfolio, on-going mentoring and full ACCA study support, this is an excellent opportunity to continue developing your career within practice. \n This Accounts Semi Senior role will include: \n • Preparing year-end accounts and tax computations for sole traders, partnerships and limited companies \n • Preparing and submitting VAT returns \n • Assisting with bookkeeping assignments using cloud accounting software including Xero and Sage \n • Building strong relationships with clients and responding to day-to-day queries \n • Attending client meetings alongside senior colleagues where required \n • Supporting and mentoring junior members of the team \n • Working closely with Managers and Directors to deliver a high standard of client service \n The ideal Accounts Semi Senior candidate willalready have experience working within an accountancy practice and be confident preparing accounts for a varied portfolio of clients. \n You'll ideally be studying towards your ACCA qualification (or looking to do so), possess excellent communication skills and enjoy working as part of a collaborative team. \n In return, you'll benefit from: \n • A competitive salary \n • Full ACCA study support \n • On-going training and professional development \n • A varied and interesting client portfolio \n • A supportive and collaborative working environment \n • Genuine opportunities for long-term career progression \n This is an excellent opportunity to join a successful accountancy practice where you'll continue to develop your technical knowledge, gain valuable client exposure and be supported every step of the way as your career progresses. \n If you'd like to find out more about this Accounts Semi Senior position, please apply quoting reference JVS11151, or contact Jay Vilarrubi-Smith for a confidential discussion. \n \n Trial Balance is a market leading supplier of recruitment services to accountancy practices across the South-West and works on vacancies at all levels in a practice environment. For a confidential discussion about your career options please contact Jay Vilarrubi-Smith, our dedicated practice specialist.

Your new companyA well-established accountancy and business advisory firm is looking to appoint a Senior Accounts and Tax Assistant to join its growing team. This is an excellent opportunity for someone with accountancy practice experience who is developing their technical knowledge and wants to build a long-term career in accounts, bookkeeping, VAT and client reporting.Your new role \n\n • A Senior Accounts and Tax Assistant, you will support the preparation of financial accounts by processing invoices, reconciling accounts and maintaining accurate financial records. You will assist senior colleagues with bookkeeping, VAT returns and compliance work, helping to ensure efficient financial operations and accurate reporting for clients.\n, • You will communicate professionally with clients, request missing information, handle basic queries and escalate more complex matters where required. You will also support timely client service delivery, identify areas for improvement and work collaboratively with senior team members.\n, • The role will involve working with accounting and performance software including CCH, Microsoft Office, client portals and people systems, while continuing to develop sector-specific knowledge and awareness of relevant legislation and accounting standards.\n\n What you'll need to succeed \n\n • You will ideally be studying towards a relevant accountancy qualification, such as AAT, ACA, ACCA or CA, or be qualified by experience.\n, • You should have experience gained within an accountancy practice environment, with exposure to accounts preparation, bookkeeping, VAT, reconciliations and compliance-focused work.\n, • You will need strong attention to detail, the ability to clear review queries with reduced assistance and the confidence to work independently on less complex compliance tasks. You should also be able to spot potential issues, risks or areas of contention and escalate them appropriately.\n, • The successful candidate will have a developing technical understanding of accounts, tax computations, disclosure requirements, Companies House information, filing deadlines, reconciliations, asset disposals, loan schedules, bad debts and related accounting matters.\n\n What you'll get in return You will receive a competitive salary of up to £37,000, depending on experience, alongside the opportunity to join a supportive and professional accountancy practice environment. You will gain exposure to a broad range of client work, develop your technical accounting knowledge and work closely with experienced colleagues who can support your continued career progression.This role offers the chance to build on your existing practice experience while continuing your professional studies or developing further as a qualified-by-experience accounting professional.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company An established and growing accountancy practice based in Swansea is looking to appoint an Audit Semi-Senior or Senior to join their expanding audit offering. With a newly refurbished office space, long-standing client relationships and a supportive team culture, this firm offers an excellent environment for progression and continued professional development.You'll be joining a close-knit team working under an experienced Audit Manager and Partner in an open-plan, modern office environment. The firm has seen steady growth over the last few years and continues to invest in its people and its services.Your new roleAs the Audit Semi-Senior/Senior, you'll play a key role within a small but busy audit team, working across a varied portfolio that includes large commercial groups, subsidiaries, local businesses and some charity audits.Your responsibilities will include: \n\n • Supporting or leading onsite audits depending on experience\n, • Completing audit testing and working through audit files\n, • Preparing year-end accounts and assisting with management accounts\n, • Working across 13+ audit reports per year, including group structures up to £300m turnover\n, • Liaising directly with clients and supporting junior team members\n, • Using CCH, Mercia methodology and cloud-based accounting systems (Xero, Sage, QuickBooks)\n\n This role suits someone currently studying ACCA/ACA with some exposure to audit files, up to individuals comfortable running an audit end-to-end.What you'll need to succeedTo be successful, you will ideally have: \n\n • Experience in audit within practice (open to candidates from commercial or public sector audit backgrounds, e.g., Audit Wales or charity audit)\n, • A good understanding of audit testing and working through audit files\n, • Progression toward ACCA/ACA or recently AAT-qualified and looking to begin professional studies\n, • Strong communication skills and the ability to work in a small, collaborative team\n, • Willingness to support juniors and take ownership of assigned audit areas\n, • Experience with CCH and cloud accounting software (desirable but not essential)\n\n The firm is particularly keen to meet candidates between good junior/semi-senior level through to strong seniors who want to build experience and progress.What you'll get in return \n\n • Salary between £26,000-£32,000, depending on experience\n, • Fully funded ACCA/ACA study support via Kaplan\n, • Choice of weekly study day or 7 working days block leave before each exam\n, • 25 days holiday + bank holidays, with the option to purchase additional leave\n, • Flexible one-off remote days when required (e.g., home appointments)\n, • Supportive audit team with clear progression pathway\n, • Exposure to large, complex audits rarely available in firms of this size\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyA leading Accountancy business in Swansea looking to add a Semi Senior Accountant. This business provides a real togetherness and family feel regarding the organisation. There is scope for someone to work their way up in this business. It is a young a vibrant team! Your new role \n\n • Preparation of accounts and tax computations for a wide range of companies, partnerships and sole traders.\n, • Reporting directly to your director or client manager.\n, • Preparation and submission of VAT returns.\n, • Ad hoc book-keeping assistance using various accounting software packages, including Sage 50 and Xero.\n, • Attending meetings and dealing directly with clients' queries.\n, • Providing support to junior staff.\n\n What you'll need to succeed \n\n • At least 2 years experience\n, • Proficiency in Microsoft Office\n\n What you'll get in return \n\n • Paid ACCA Qualification - study leave available\n, • Salary Dependant on experience\n, • Parking available\n, • 36 hours\n, • Private Healthcare\n\n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Payroll Officer Swansea - Hybrid WorkingPermanent & Full-time Opportunity \n Payroll professionals are often the people everyone relies on when deadlines are tight and accuracy matters most. If you're someone who takes pride in getting things right, enjoys being the go-to expert and likes finding ways to improve processes along the way, this could be a fantastic next move.We're working with a well-established South Wales organisation that is looking to appoint an experienced Payroll Officer to take ownership of their end-to-end payroll function. This is a full-time, permanent opportunity offering a highly supportive environment, meaningful work and an excellent hybrid working arrangement that promotes a healthy work-life balance.Reporting in to the Head of Finance, you'll become the organisation's payroll specialist, ensuring payroll is delivered accurately, compliantly and on time every month while providing first-class support to colleagues across the business.What You'll Be Doing \n\n • Taking ownership of the monthly payroll process from start to finish\n, • Processing starters, leavers, contractual changes and payroll amendments\n, • Managing HMRC requirements, RTI submissions and statutory payments\n, • Administering workplace pensions and auto-enrolment processes\n, • Preparing payroll journals, reconciliations and month-end payroll reporting\n, • Acting as the first point of contact for payroll-related queries\n, • Supporting employee expenses administration and associated finance processes\n, • Working closely with Finance colleagues to maintain robust controls and accurate reporting\n, • Continuously reviewing processes and identifying improvements to increase efficiency and accuracy\n\n What We're Looking ForYou'll already have experience managing end-to-end payroll within a medium or large organisation and be comfortable balancing multiple priorities whilst maintaining exceptional attention to detail.We're particularly interested in individuals who can demonstrate: \n\n • Strong payroll legislation and HMRC knowledge\n, • Experience with RTI submissions and pension administration\n, • Previous exposure to payroll journals and reconciliations\n, • Excellent Excel and Microsoft 365 skills\n, • A proactive and organised approach to work\n, • Strong communication skills and a customer-focused mindset\n, • The ability to work independently whilst building effective relationships across the wider organisation\n\n Additional Experience That Would Be Beneficial \n\n • Experience using Cascade Payroll\n, • CIPP, AAT or similar payroll/finance qualifications\n, • Charity or not-for-profit sector experience\n, • Welsh language skills\n\n What's In It For You? \n\n • Permanent, full-time position\n, • Excellent hybrid working arrangements\n, • Supportive and collaborative culture\n, • Opportunity to take ownership of a critical business function\n, • Varied role combining payroll expertise with broader finance exposure\n, • Salary circa £30,000\n\n Interested?If you're an experienced payroll professional looking for a role where your expertise will be genuinely valued, I'd love to hear from you. Call Emma Lewis for a confidential conversation and further details....... apply with a current CV to be considered for the role. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyA well-established public sector organisation is looking for a proactive and organised HR Administrator to join their Employee Relations team until March 2027. This is a fantastic opportunity to gain experience in a fast-paced HR function within a supportive environment.Your new roleAs an HR Administrator, you will play a key role in supporting the delivery of efficient HR services across the organisation. Acting as a first point of contact for HR queries, you will provide comprehensive administrative support across a wide range of HR and Employee Relations activities.Your responsibilities will include: \n\n • Acting as the first point of contact for HR queries, ensuring timely and professional responses\n, • Providing administrative support across Employee Relations processes and HR workflows\n, • Supporting recruitment activity, including advertising roles, coordinating applications, and liaising with candidates and hiring managers\n, • Managing pre-employment checks and onboarding administration for new starters\n, • Maintaining and updating HR systems and employee records with accuracy and compliance\n, • Assisting in the preparation of employment contracts and HR correspondence\n, • Calculating and managing annual leave entitlements, including pro rata adjustments\n, • Supporting internal HR processes such as recognition schemes and secondary employment requests\n, • Managing document retention, including archiving and secure disposal\n, • Coordinating internal communications relating to staffing updates\n, • Providing general administrative support including minute taking, filing, and document management\n, • Supporting wider HR projects and business continuity activities\n\n What you'll need to succeed \n\n • Strong organisational skills and attention to detail\n, • Ability to handle confidential information with discretion\n, • Excellent communication skills, both written and verbal\n, • Proficiency in Microsoft Office\n, • Previous experience in an administrative or HR support role (desirable)\n, • Fluent Welsh language skills (essential)\n\n What you'll get in return \n\n • Opportunity to gain valuable HR experience within Employee Relations\n, • Exposure to a busy and supportive HR team\n, • Potential for contract extension\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Zoe on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A specialist renewables division within a leading UK group of electrical distribution businesses is looking for a Graduate Sales & Business Management Trainee to join its successful team in Swansea.Part of a UK group employing over 1,700 people with annual sales exceeding £1.7 billion, the business supplies a wide range of renewable energy solutions including solar PV systems, air-source heat pumps, hot water technologies and heating controls. With strong demand, rapid growth and a proven track record of developing graduate talent, this is an excellent opportunity to build a long-term career in sales and management.What's on Offer? \n\n • Starting salary of £31,000\n, • Uncapped profit-share bonus\n, • Additional bonuses linked to training and development milestones\n, • Company car upon progression to field sales\n, • Ongoing professional training and development\n, • Pension scheme\n, • 25 days' holiday plus bank holidays\n, • Clear progression into field sales, management and leadership roles\n\n The OpportunityAs a Graduate Sales & Business Management Trainee, you will: \n\n • Gain a thorough understanding of the business, market and renewable energy product range\n, • Complete a structured programme of professional sales training\n, • Build strong relationships with new and existing B2B customers\n, • Develop customer accounts and identify opportunities for growth\n, • Proactively generate business over the phone and support customers with their requirements\n, • Learn how to negotiate, quote and manage projects effectively\n, • Progress into a field sales role, managing customer relationships face-to-face and winning new business\n\n What We're Looking For \n\n • A well-presented graduate with strong commercial awareness\n, • Excellent communication and relationship-building skills\n, • Ambitious, competitive and motivated by success\n, • A proactive and resilient approach to work\n, • An interest in renewable technologies and sustainable energy solutions\n, • A full UK driving licence\n\n Apply TodayIf you're looking for a rewarding graduate opportunity with excellent training, strong earning potential and genuine career progression, we'd love to hear from you.

Your new companyYou will be joining a well-established and values-led organisation that provides specialist health and social care services across the UK. With a strong focus on quality, innovation, and continuous improvement, this is an excellent opportunity to join a supportive finance team within a growing organisation.The business is committed to employee development and offers an environment where aspiring finance professionals are encouraged to learn, take ownership, and progress their careers.Your new roleReporting into the Finance team, you will support the production of management information, month-end reporting, and wider finance operations across the organisation.This is an excellent opportunity for an ambitious finance professional looking to develop their accounting knowledge and gain exposure to management accounting duties while working towards a professional qualification.Your responsibilities will include: \n\n • Assisting with the preparation of monthly management accounts\n, • Supporting month-end close activities\n, • Completing balance sheet reconciliations\n, • Preparing and posting journals, including accruals and prepayments\n, • Assisting with year-end audit requirements\n, • Processing and allocating cash receipts\n, • Reconciling customer and supplier accounts\n, • Processing supplier invoices and payments\n, • Supporting payroll administration and timesheet processing\n, • Producing financial reports, KPI information, and management data\n, • Assisting with the maintenance of accurate financial records and controls\n, • Providing ad hoc support to the wider finance team\n\n What you'll need to succeed \n\n • Previous experience working within a finance or accounts environment\n, • Strong IT skills, particularly Microsoft Excel\n, • Excellent organisational skills and attention to detail\n, • Ability to prioritise workloads and work to deadlines\n, • Strong communication and relationship-building skills\n, • A proactive approach and willingness to learn\n, • Ability to work both independently and as part of a team\n\n Desirable \n\n • AAT studies in progress or completed\n, • Accounting & Finance degree\n, • Experience supporting management accounts\n, • Exposure to month-end processes, reconciliations, or journals\n, • Understanding of financial controls and reporting\n\n What you'll get in return \n\n • Excellent training and development opportunities\n, • Exposure to management accounting responsibilities\n, • Support towards professional qualifications\n, • Collaborative and supportive finance team\n, • Hybrid working opportunities\n, • Opportunity to progress within a growing organisation\n, • Competitive salary and benefits package\n\n What you need to do nowIf you're interested in this role, click 'Apply Now' to submit your CV, or contact William Loring at Hays Accountancy & Finance for a confidential discussion.If this role isn't quite right for you but you're considering a move, please get in touch to discuss other opportunities across South Wales. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Associate Flood Risk ConsultantLocation: BristolSalary: £60,000 - £75,000 \n Are you an experienced Flood Risk professional looking to step into a leadership role where you can influence projects, mentor teams and help shape the future direction of a growing technical discipline? This Associate Flood Risk Consultant opportunity in Bristol offers exactly that. \n A leading multidisciplinary consultancy is seeking an Associate Flood Risk Consultant to join its established Water Management team. This Associate Flood Risk Consultant role combines technical leadership, project delivery and business development across a diverse portfolio of infrastructure, development, energy, transportation and environmental projects. \n The Opportunity \n As an Associate Flood Risk Consultant, you will lead projects from inception through to delivery, managing technical teams, client relationships and commercial performance. You will play a key role in developing the Flood Risk team while contributing to major UK projects addressing climate resilience, flood management and sustainable development. \n Key Responsibilities \n • Lead flood risk, hydraulic modelling and hydrology projects Manage project delivery, programmes, budgets and commercial performance Develop scopes of work, fee proposals and tender submissions Undertake and review hydraulic modelling using InfoWorks ICM, Flood Modeller, TUFLOW, ESTRY or HEC-RAS Deliver flood risk assessments, hydrological studies and technical reports Lead and mentor junior engineers and consultants Manage stakeholder engagement and client relationships Support business development and work-winning activities Contribute to the technical development of the wider Flood Risk team \n Candidate Requirements \n • Degree qualified in Geography, Environmental Science, Civil Engineering or a related discipline Chartered or Fellow status with CIWEM or ICE Significant experience delivering flood risk and hydraulic modelling projects Strong understanding of FEH hydrology and UK flood risk guidance Experience managing projects, budgets and multidisciplinary teams Excellent communication, leadership and client-facing skills Proven ability to mentor and develop technical teams \n Why Apply? \n This Associate Flood Risk Consultant role offers the opportunity to influence major projects while helping to shape and grow a highly respected technical team. The salary for this Associate Flood Risk Consultant position is £60,000 - £75,000 alongside flexible working, comprehensive benefits and excellent long-term career progression. \n Company Culture \n You'll join a collaborative and supportive environment where technical excellence, innovation and leadership are recognised and rewarded. The business offers the flexibility, project diversity and professional support needed to build a successful long-term career. \n Eligibility to Apply \n Applicants must already have the right to work in the UK. Sponsorship is not available. \n If you are an Associate Flood Risk Consultant looking to take the next step in your career in Bristol, we would be pleased to hear from you. \n If this role feels close but not quite perfect, please do not be put off from applying. I specialise in Civil Engineering, Water and Flood Risk recruitment and may also be able to help with other suitable roles that are not currently advertised. \n Penguin Recruitment is operating as a Recruitment Agency for this position. For more information, contact Andy Hopkins, our Civil Engineering specialist with over 30 years' recruitment experience.

(Project Manager - Digital & Transformation / Digital Project Manager / Project Manager) \n Your new company \n A job opportunity has arisen for a Digital and Transformation Project Manager to join a highly established and growing organisation in Swansea. This position will initially be a three-year fixed term contract position, with the possibility to become permanent after this initial period. The role offers excellent scope for career progression, an enhanced benefits package and a great working environment. \n You will join a growing and supportive organisation that values innovation, collaboration, and continuous improvement, helping to deliver meaningful change for local communities. \n Your new role \n This is a key role that will require you to take responsibility for delivering complex digital and transformational projects, whilst liaising with several senior stakeholders.This is a standalone Project Manager role within this department, so you will take responsibility for ensuring all projects are delivered to time, budget and quality measurables.As a Project Manager, you will: \n\n • Lead on the successful delivery of digital and transformation projects\n, • Manage project plans, project budgets, resources, risks, issues, and dependencies.\n, • Support business change activities\n, • Lead workshops, engagement sessions and liaise with several senior stakeholders\n, • Work closely with digital teams to ensure an integrated approach to technology and transformation\n\n What you'll need to succeed \n\n • Proven Project Management experience\n, • If you have experience of delivering both Digital and Business Transformation projects, this would be an advantage although it is not essential\n, • Excellent stakeholder management, communication, presentation and organisational skills\n, • Proven experience of planning, managing, and delivering large-scale projects\n, • Knowledge of project management, governance, and/or business and continuous improvement\n, • Excellent IT skills, including Microsoft applications\n, • Degree-level education or equivalent professional qualification (PRINCE2 or similar) would be an advantage although it is not essential\n\n What you'll get in returnThis position offers an excellent benefits package that includes: \n\n • Excellent pension scheme, with high employer contributions\n, • 25 days annual leave + bank holidays (increases with service up to 34 days annual leave)\n, • Flexi-leave - option to build up to 13 days leave a year through flexi\n, • Staff discounts\n, • Flexible working arrangements and more\n\n What you need to do nowIf you would like to discuss this position in more detail, please apply with an updated CV or contact me for a confidential discussion. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Production Operative \n Swansea \n £33,500 per annum + Overtime + Training + Career Progression + Company Benefits \n Excellent opportunity for someone with experience in a manufacturing or production environment to join a leading global manufacturer offering full training, long-term job security and genuine opportunities for career progression. \n This is a fantastic opportunity to join a well-established manufacturer supplying innovative solutions to a range of industries, including food and beverage. The company continues to invest in its people, modern manufacturing technology and continuous improvement, making it an excellent place to develop a long-term career. \n In this role, you will be fully trained to operate specialist production machinery, producing high-quality packaging materials while ensuring safety, quality and hygiene standards are maintained. You'll carry out quality inspections, accurately record production data, support continuous improvement initiatives and work closely with production and maintenance teams to maximise efficiency. \n This is an excellent opportunity to join a stable and growing manufacturer where no previous extrusion experience is required, as full training will be provided. \n The Role: \n\n • Operate specialist production machinery safely and efficiently to achieve production targets\n, • Support maintenance activities and assist with basic machine troubleshooting\n, • Participate in continuous improvement and 6S housekeeping initiatives\n, • 12hour shifts pattern consisting of days & nights\n\n The Person: \n\n • Experience in a manufacturing/production environment\n, • Willingness to learn and develop new skills\n, • Strong attention to detail\n, • Good communication and teamwork skills\n, • Flexible to work a 12-hour shift pattern\n\n Reference Number: BBBH276478 \n To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sophie Fox at Rise Technical Recruitment. \n Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. \n The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. \n We are an equal opportunities company and welcome applications from all suitable candidates.

Senior Residential ConveyancerSwansea | Hybrid Working AvailableSalary: Competitive, DOEAn excellent opportunity has arisen for an experienced Residential Conveyancer to join a well-established and highly regarded law firm in Swansea.This role would suit a qualified Solicitor, Licensed Conveyancer or Chartered Legal Executive with around 4-5 years' PQE who is looking to take the next step in their career within a supportive and collaborative environment.Working directly alongside the firm's Director, you will manage a varied residential conveyancing caseload from instruction through to completion, whilst benefiting from ongoing mentoring and exposure to more complex property matters.The RoleManaging a full residential conveyancing caseload including freehold and leasehold sales and purchases, transfers of equity, remortgages and new build transactions.Handling files from instruction through to post-completion.Working closely with the Director on a range of more complex matters.Receiving training and support in specialist areas including:Lease enfranchisementUnregistered land and title mattersComplex residential property transactionsDelivering a high level of client care and maintaining strong professional relationships.About YouQualified Solicitor, Licensed Conveyancer or Chartered Legal Executive.Approximately 4-5 years' PQE within residential conveyancing.Able to manage a busy caseload independently.Strong technical knowledge and attention to detail.Excellent communication and client relationship skills.Keen to develop expertise in more complex property matters and progress your career.The OpportunityThis is a fantastic opportunity to join a thriving property team where you will work closely with senior leadership, gain exposure to high-quality work, and continue to develop your technical expertise.For the right individual, there is a clear route to Directorship, making this an ideal position for an ambitious conveyancer seeking a long-term career move with genuine progression prospects.The firm offers hybrid working, a friendly and supportive culture, high-quality work, and the opportunity to play a key role in the future growth of the department.If you're an experienced Residential Conveyancer looking for greater autonomy, exposure to more complex work, and a genuine pathway to Directorship, we'd love to hear from you.For a confidential discussion about this opportunity, please contact Hannah Williams at TSR Legal directly on 02920 388100 or apply today. All enquiries will be handled in the strictest confidence.TPBN1_UKTJ

Our client is a specialist and thriving criminal firm with offices across South Wales. Staffed by a small team of specialist lawyers and support staff, they are dedicated to providing the highest levels of client care and service, across the full remit of criminal matters. They have a reputation for going above and beyond to achieve the best possible outcomes for their clients and have enjoyed continued success.The RoleThis is an excellent opportunity for dedicated and dynamic Crime Duty Solicitor to work with a small team in Swansea. Managing a busy and challenging caseload, the successful Crime Duty Solicitor / Associate will attend on clients at the Police Stations, Magistrates and Crown Courts throughout the locality and prepare cases for trial accordingly. This is a fantastic opportunity if you are looking to make a long term appointment.The Candidatemust be a qualified Solicitor with Crime Duty accreditation / Higher rightsmust have solid experience in criminal mattersmust have strong advocacy skillsoutstanding communication and client care skills;work well under pressure, meeting tight deadlines;offer support / guidance to junior staff membersable to manage a demanding caseload, with minimal supervisionThis is a fantastic opportunity at a well-established South Wales Firm.Apply now for immediate consideration or contact Rob at TSR Legal on 02920 388100 in total confidence.TPBN1_UKTJ

Made Tech is on a mission to use technology to improve society - for everyone. We help public sector organisations transform, deliver and manage world-class digital products and cloud services. We work with the UK government to modernise legacy technology and shape the digital future of the country. We support local government teams in building accessible services that make a real difference to people. And we help the NHS use technology to improve and save lives.Made Tech has grown quickly, and has bold ambitions for the future. We know that growth and change can be unsettling (as well as exciting), so we are looking for people who enjoy this challenge, and want to help others thrive too.About the role Are you a Software Engineer that wants to actually see the real-world impact from what you help to create? Our mission is simple! We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. At Made Tech, we're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage all people from underrepresented groups to apply for roles with us. Have we caught your interest? Please read on...What does the job entail? We primarily write and deliver custom software for the public sector. We work across central and local government, as well as in health, and our past lies in the technology startup world. Technical excellence for us isn't about delivering to feature lists. We place a strong emphasis on outcome-based delivery; ensuring our customer's goals are understood and achieved with the technology we deploy.Senior Software Engineers find themselves working on a variety of different problems from monoliths to microservices, upskilling colleagues and customers, always finding themselves learning from others, while constantly striving to be nice humansOur teams have used Java, Ruby, Python, ES6 with React, as well as C# with .NET Core. We don't limit ourselves as a company and we expect all our Engineers to be keen on learning new technologies. Automation is important to our teams, so we make sure there is a CD pipeline set up to build, test, and release many times per day.High performing software delivery teams need to be empowered to iteratively and rapidly deliver changes all the way through to production. To do this we combine our extensive cloud automation knowledge with DevOps culture.We ensure we document our architecture and infrastructure as code, using technologies such as Terraform and OpenAPI. Containerisation is a big part of empowering our teams to develop, deploy and scale their applications, but so too is using AWS Lambda and avoiding the complexity of stateful services altogether. Right tool for the job.For us, DevOps is about culture rather than roles and titles. Even though this role is for someone with strong DevOps experience, the biggest impact you will have is coaching and helping teams use the platforms you build. You won't be building infrastructure in isolation or charged with deploying other peoples work into production. You'll empower teams with the mantra: you build it, you run it!We grow a team of language agnostic engineers, which you might already consider yourself to be, who are versed in a mix of paradigms such as object-oriented, functional, declarative, event-based and aspect-oriented. To create this environment our Senior Software Engineers need to embrace sharing their knowledge and skills with others, and they need to keep an open mind - we'd love to hear some examples of mentoring, coaching and growing team members. Maybe you will have written some blog posts about your discipline, or perhaps even delivered a talk or two.What experience are we looking for? We want our teams and individuals to grow. If you don't have the following skills, you will have access to a learning budget, experienced team members and a wider learning and mentoring culture that can help you develop the followingWritten code with testsDelivery in an agile environmentWorked across a variety of programming languagesWorked with at least one Cloud platformWorked with databasesWorked with APIsDebugging experience in a range of systemsEvidence of self-development - we value keen learnersDrive to deliver outcomes for usersDesire to mentor othersNice to Haves Consultancy experienceWorking directly with customers and usersWorking within multidisciplinary teams with product, design, and technology working within the same cyclesShowcasing and presentation skillsAgile practices such as Scrum, XP, and/or KanbanPair programming - we pair around 50% of the timeWriting code with test-driven developmentComponent-based design techniques such as using pattern libraries, styled-components, CSS-in-JS, BEM, and/or SUIT CSSDebugging infrastructureBuilding and maintaining CI/CD pipelinesThe React ecosystem including a test-driven approachInfrastructure as code technology like Terraform and Cloud FormationFamiliarity with architectural and design patternsUse of architectural decision recordsBenefits at Made Tech and Application Support Support in applying If you need this job description in another format, or other support in applying, please email .We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We're collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.When you apply, we'll put you in touch with a talent partner who can help with any needs or adjustments we may need to make to help with your application. This includes alternative formats for documents, the time allotted for interviews and any other needs. We also welcome any feedback on how we can improve the experience for future candidates.Life at Made Tech We're committed to building a happy, inclusive and diverse workforce. You can get a sense of what it's like working here fromour blog, where we talk about mental health, communities of practice and neurodiversity(as well as our client work and best practice).Like many organisations, we use Slack to chat to each other. The Slack groups that have formed give an idea of the diversity within Made Tech. If you'd like to speak to someone from one of these groups about their experience as an employee, let your recruitment agent or Made Tech Talent Specialist know.The groups are:antiracist-activistsdisabilitylgbtqiaplus-allies-and-activistsneurodiversityparents-carerswomen-in-techBenefits We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We're also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.Here are some of our most popular benefits listed below:30 days Holiday- we offer 30 days of paid annual leaveFlexible Working Hours- we are flexible with what hours you workFlexible Parental Leave- we offer flexible parental leave optionsRemote Working- we offer part time remote working for all our staffPaid counselling- we offer paid counselling as well as financial and legal adviceAn increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility. Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.TPBN1_UKTJ

Position: Healthcare Assistant Location: Darlington, County Durham Pay rate: - 3x 10 Hour Night Shifts 10pm - 8am at £14.00p/h (30 Hours p/w) Note: We Do Not Offer Sponsorship. About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About our client: You'll be providing support to a young client within their own environment who is happy, loving and has a charismatic personality who loves social activities and requires support from likeminded care professionals. • Spinal Injury, • Ventilation, • Moving & Handling, • Personal care, • Medication administration Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • Health Benefits, • Retail Discounts Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

The Role uMotif’s Customer Support team is looking for a UK based Support Specialist who would be responsible for supporting customers during core UK business hours. The role is based remotely in the UK, although the current team is based in both the UK and US and covers the UK, European and US time zones. In this role, you will provide day to day technical and customer support for our data capture solutions. This includes being responsible for and triaging support tickets as they are received which can vary from assisting our users, making database data changes, producing data reports and extracts, investigating and solving technical issues and supporting your team and the wider business to provide an exceptional support service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. What will you do? • Serve as the escalation point for support cases including overall triage., • Help maintain and support our internal ticketing tools and communication channels., • Investigate and resolve 1st, 2nd and some 3rd line support issues., • Escalate complex 3rd line support issues if unable to resolve within the team., • Ensure issues are responded to within predefined company SLAs., • As a team provide continuous product support during core UK, Europe and US working hours., • Work with our third party 1st line support vendor ensuring a seamless support service., • Provide support to system users in multiple countries predominantly via email and our support ticketing system, with occasional client calls as needed., • Build professional rapport with internal and external clients by demonstrating empathy and strong communication skills and clearly document all communication with system users., • Follow up with customers to ensure full resolution, providing timely updates of progress along the way., • Become proficient in core applications in the uMotif product suite and share this knowledge with all other internal cross-functional teams as necessary., • Work in harmony with all business departments to ensure a complete support function., • Promote good practice and contribute towards knowledge sharing and process documentation., • Develop an understanding of customer processes and standard operating procedures., • Gain knowledge of clinical research workflows to support understanding and context of customer questions., • Facilitate troubleshooting and communication across multiple teams to provide customers with effective solutions quickly. When a solution is not readily available, collaborate with other internal resources., • Demonstrate responsiveness and sense of urgency in all customer interactions., • Advocate for customers by tracking and communicating suggestions for software enhancements., • Perform other job-related duties as assigned. What you need to succeed • Prior technical support experience is preferred, especially in healthcare, life sciences, clinical research or related fields., • 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills., • Excellent verbal and written communication skills and the ability to work optimally in a remote team environment., • Initiative and desire to learn new skills/technologies and remain up-to-date with the latest trends., • Excited by firefighting and a real passion for solving technical problems., • Experience working with and improving support ticketing systems, ideally Jira Service Management., • Committed to working within a team that promotes the uMotif culture., • Thrives in a fast-paced, dynamic environment., • A team player who puts the success of the team first and is motivated by helping clients and finds satisfaction in helping to resolve the issues of others., • A resourceful problem-solver who seeks out effective and efficient solutions., • Strong time management skills and ability to effectively manage multiple priorities., • Experience working within regulated environments, for example GDPR, GCP & HIPAA., • Any exposure to the following would be a real bonus: Command Line, PHP, Python, CSS, HTML, XML, JSON, Javascript., • Any experience with the following tools: Jira, AWS, Jira Service Management, Tableau, Slack, Gitlab, iOS & Android environments, MDM, Microsoft Office & GSuite. Why uMotif? • Unlimited paid holiday allowance after probation, • Contributory Salary Sacrifice pension, • Private Health Insurance via Vitality, • Simplyhealth cashback scheme, • 5x salary Life Insurance, • Full pay for the first 13 weeks of SMP during maternity leave, • Perkbox subscription, • Salary Sacrifice Cycle scheme, • Remote working, • Home office allowance, • WFH expense contribution About us Our Company uMotif’s mission is to put patients at the centre of research by building data capture solutions people love to use. Designed with patients for patients, the uMotif platform supports data capture for each phase of clinical research across all therapeutic areas. Over 22,000 participants use our applications to track and submit e-consent, symptom, eCOA, ePRO, and wearable device data. With expertise in engaging patients and fast deployments, we work with ten of the top twenty global pharmaceutical companies to power large real-world evidence (RWE) and virtual studies. Our core values: Patients First - We care about patients and put them first; from our products to our business decisions. Teamwork - Through collaborating with and supporting each other, our customers, and our partners we succeed together. Innovation - We work innovatively to design, build, and deliver engaging technology. Team uMotif are united in our belief that patient-centric thinking combined with beautiful technology and effective teamwork can truly change clinical research for the better. We search for mission-driven people who are not afraid to be challenged - who want to tackle demanding problems and embrace innovative ideas. uMotif is an equal opportunities employer We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We want everyone at uMotif to be comfortable bringing their true self to work. That means acknowledging your personality, including the quirky bits, and bringing your interests, hopes, dreams, and even fears with you is fine, even if they don't seem relevant to your work.

📌 Position Title: AI Product Specialist 🌍 Location: Remote - Europe ⏰ Working Rhythm: Innovation is a 24/7 pursuit, but we value your downtime. While our typical working hours are 9am-5pm in your timezone, we embrace flexibility and trust you to manage your schedule to meet your individual needs and peak productivity times. Occasionally, longer hours may be to tackle challenges, support new releases, or contribute to time-sensitive initiatives. 📝 Contract Type: Permanent 🤝 Reporting To: Chief Product Officer 📅 Start Date: April 2026 Role We're looking for someone who lives at the edge of AI possibilities—someone who wakes up thinking about what they can build with the latest models, tools, and techniques. You're the kind of person who has strong opinions about Claude vs ChatGPT vs Gemini because you've actually shipped things with all of them. You experiment relentlessly, you vibe code like others scroll social media, and you want to build the future. As our AI Product Specialist, you'll be our internal R&D lab and strategic advisor rolled into one. You'll prototype agentic experiences, pressure-test new AI capabilities, and help me make smart bets on what we should build. You'll balance hands-on building with strategic thinking—shipping experiments fast while developing frameworks for how we should think about AI across our product. At Nexford we're building a new kind of university: one that's affordable, flexible, relevant, and 100% online. One that prepares learners for the careers of tomorrow, without the burden of student debt. Key Responsibilities • Ship rapid AI experiments: Build working prototypes of agentic workflows, conversational interfaces, and AI-assisted features. Move from idea to clickable demo in days, not weeks. You're comfortable with imperfect MVPs that teach us something and can help get buy in for deeper investment., • Develop strategic recommendations: Translate hands-on learning into actionable guidance for the CPO. Where should we invest our AI resources in?, • Stay bleeding-edge current: The AI space is rapidly changing, with new models and techniques regularly emerging. You’ll stay on top of the latest and encourage us to integrate new concepts., • Design agentic experiences: Go beyond chatbots and build fully agentic systems with orchestration., • Bridge technical and product thinking: Translate between what's technically possible and what creates real user value., • Cross-functional Collaboration: Collaborate with cross-functional teams across Nexford, including Learner Success, Academic Operations, Technology, and Marketing, to ensure a cohesive and seamless learner experience. Additionally, foster successful market introduction of new products, features, and experiences., • Data-Driven Decision Making: Utilize user research, data analytics, and learner feedback to assess product performance, identify areas for improvement, and inform future iterations., • Continuous Improvement: Promote a culture of continuous improvement, iterating on products and services based on feedback and data insights. Skills & Qualifications • 2-4 years working to ship features and products, with meaningful AI experience: You've built real features that real users have used. Bonus if you've worked on conversational AI, agents, or developer tools., • Vibe coding as a superpower: You can go from idea to working code fast. You're comfortable with Claude/Cursor/Copilot/Lovable/v0 and whatever comes next. You write code to think, not just to ship. You know when to polish and when to stay scrappy., • Deep curiosity about AI tools and techniques: You have strong opinions (weakly held) about RAG architectures, prompt engineering, function calling, fine-tuning, and when to use what., • Tinkerer mentality: You build side projects. You have a personal AI stack. You like to experiment., • Product taste alongside technical chops: You know the difference between a cool demo and a useful feature., • Clear communication: You can explain complex AI concepts to non-technical stakeholders to get buy-in and build a shared understanding. If you're passionate about transforming lives through education and have a proven track record of delivering exceptional customer experiences, we encourage you to apply!

aytm “ask your target market” is looking to hire a Senior Customer Engagement Specialist, to join our growing Customer Engagement team. This position is based in the UK (UK time) and will be responsible for partnering with customers to deliver their projects, while enabling them to become increasingly self-sufficient. The Senior Customer Engagement Specialist will align with multiple teams in fulfilling day to day customer expectations. They will provide administrative and executional support to complete tasks with speed and accuracy in an agile and customer-focused environment. They will lead customer conversations, support them in launching surveys, and deliver education and training on the aytm platform. About Us aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. By advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimise your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team. Responsibilities: • Work asynchronously across time zones using Slack as the primary communication channel., • Communicate with clarity, context, and professionalism in written async formats to keep global teams aligned without requiring real-time availability., • Deliver issue resolution for customers via email, chat and phone, in a dynamic fast-turn environment., • Identify, trouble-shoot and escalate any tool/platform-related technical issues to internal stakeholders., • Provide customers with technical guidance on aytm’s platform in partnership with stakeholders., • Conduct pre launch checks of client programmed surveys and assist with technical survey edits/ optimisation., • Review and set-up basic survey logic for customers and train on advanced logic and techniques., • Launch and execute fieldwork in partnership with the panel operations team., • Assist clients with post-field services, including data cuts and filters within the platform’s reporting functionality., • Perform platform related administrative tasks, organise materials, and navigate customer-related filing systems., • Perform independently and collaborate as a part of a team in a scaling high growth company. Required Qualifications: • 2-3 years of experience in Project Management, Customer Service or other technical roles., • Demonstrated experience with online platforms and tools., • Direct experience using one or more online survey platforms oriented toward DIY use (Qualtrics, Decipher, Survey Monkey, SurveyGizmo / Alchemer, or QuestionPro) is a plus, • Market research and/or consumer insights background and familiarity with all parts of the online market research life cycle (questionnaire design, survey programming, fielding, data analysis, and reporting) is a plus., • Strong interpersonal skills. Must be able to collaborate internally as a part of a team and externally with clients., • Ability to work in a fast-paced, deadline driven environment., • Strong organization/prioritization abilities., • Strong structured thinker with the ability to tackle ambiguous problems using logic and resourcefulness., • Ability to manage priorities and execute tasks with minimal supervision., • Proactive and committed to continuous professional development., • Proficient in using Google Workspace and Microsoft Office. Advanced Excel knowledge is a plus., • Ability to be a constructive contributor to a rapidly growing team and remote company culture. What we offer: A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were awarded 2024 Inc 5000 Fastest-Growing Private Company and 2025 Inc Best Places to Work.. We’re also fully virtually, which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required.

Position: Paediatric Healthcare Assistant Location: Milton Keynes Pay rate: £13.50 per hour Shifts: Monday - Sunday 1600 - 0900 Full UK Driving Licence is required. Who are we? Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About our client You'll be providing support to a young client within their own environment who is happy, loving and has a charismatic personality who loves social activities and requires support from likeminded care professionals. • Cerebral Palsy, • Brain Injury, • PEG, • Personal care, • Medication administration Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: With Yulife, you can: ✅Book appointments with a virtual GP ✅Earn YuCoin, an in-app currency for your healthy habit ✅Redeem YuCoin for vouchers, discounts, or even donate to charity ✅Access 24/7 mental health support ✅Access Life insurance cover Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable. Note: Sponsorship is not available for this role.

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial. Mural Health is looking to expand our team with a Customer Experience Specialist. Who are you? At Mural Health, our mission is to make clinical trials easier for participants and caregivers by eliminating barriers to participation. As a Customer Experience Specialist, based in the UK, you'll be the primary point of contact for trial participants and site coordinators, ensuring they receive timely, empathetic support that keeps them engaged and informed throughout their clinical trial journey. You'll play a critical role in delivering exceptional participant and site experiences by responding to inquiries, resolving issues, and building scalable support processes. You'll work alongside our existing US-based support team to extend our coverage globally, delivering consistent, high-quality experiences for participants and sites across time zones. This is an opportunity to help scale a support function that's already up and running — bringing your own ideas for improvement while contributing to our broader mission of making trials more accessible and participant-friendly. Role Location: Remote - UK Reports To: Director of Customer Success You will: Deliver Exceptional Support • Serve as the first point of contact for participants and site coordinators via phone, email, and support channels during EU business hours, • Respond to inquiries about payments, reimbursements, account updates, travel support and platform navigation with empathy and efficiency, • Resolve tier-1 support issues independently while collaborating with Customer Success and Implementation teams on more complex, study-specific questions, • Triage and escalate issues appropriately to ensure timely resolution, • Maintain detailed documentation of support interactions and outcomes Build Support Infrastructure • Partner with the existing support team and Customer Success leadership to refine processes, tools, and workflows develop and refine support processes, tools, and workflows, • Contribute tor and maintain comprehensive FAQ resources, knowledge base articles, and support playbooks, • Identify patterns and recurring issues, surfacing insights to the broader team to improve the support experience, • Establish and track metrics that reflect support performance and volume Advocate for Continuous Improvement • Identify patterns and recurring issues, working cross-functionally to address root causes, • Provide participant and site feedback to Product and Operations teams to inform roadmap priorities, • Contribute to team meetings and stand ups with insights on support trends and opportunities What Makes You a Strong Fit • You are an empathetic communicator: warm, patient, and clear with diverse audiences including trial participants, site coordinators, and internal stakeholders, • You are resourceful and proactive: comfortable navigating ambiguity, learning new systems quickly, and finding solutions independently, • You have strong organizational skills: able to manage multiple inquiries simultaneously while maintaining responsiveness and attention to detail, • You are process-oriented: naturally think about how to document, systematize, and improve workflows for scale, • You thrive in a collaborative environment: work effectively with cross-functional teams and seek input when needed, • You are motivated to improve patient and caregiver experiences in clinical trials Qualifications & Skills: Required: • Minimum 2 years of experience in customer support, customer service, or customer experience roles, • Experience with support ticketing systems (Zendesk, Freshdesk, or similar platforms), • Proven ability to handle phone, email, and multi-channel support with professionalism and empathy, • Excellent written and verbal communication skills, • Strong problem-solving abilities and comfort with technical troubleshooting, • Self-directed work style with ability to prioritize and manage time effectively in a remote environment Strongly Preferred: • Interest or background in healthcare, life sciences, or clinical research, • Experience supporting both end-users and professional users (e.g., patients and providers), • Experience creating support documentation, FAQs, or training materials, • Experience with or interest in data analysis and reporting to track support trends and metrics Nice to Have: • Clinical trials or healthcare operations experience, • Experience evaluating or implementing support tools and technologies, • Background in early-stage or high-growth companies Compensation: Base Salary Range £38,000 – £50,000 Mural Health is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at Mural Health, please contact careers@muralhealth.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

Job Advert: Project Manager Sector: Nuclear Location: Heysham 1 & Heysham 2 Salary: £65,000 - £75,000 Hours: 36.5 Job Type: Full-time About Us: We are a specialist services provider committed to delivering innovative and sustainable engineering solutions. We pride ourselves on fostering a collaborative and dynamic work environment. Join us and be part of a team that values excellence, safety, and teamwork. Role Purpose: As a Project Manager, you will lead and manage project delivery from design through to handover. This role requires strong leadership of a multi-disciplinary team and facilitation of strong links with other teams within and external to the project. Benefits: • Additional leave, • Employee discount, • Health & wellbeing programme, • Life insurance, • Private medical insurance, • Referral programme, • Sick pay, • Work from home Key Responsibilities of a Project Manager: • Manage all aspects of the construction programme, ensuring successful completion and exceeding contractual obligations., • Identify risks and opportunities, optimizing project delivery with key stakeholders., • Assess the feasibility of designs and ensure timely production of feasible designs., • Develop and lead the supervisory and engineering team, fostering a collaborative and high-performing environment., • Monitor and manage construction budgets, ensuring financial targets are met., • Champion a culture of Zero Harm, setting and managing HS&E targets and KPIs., • Implement systems for a Right First-Time approach and ensure compliance with standards and regulations., • Collaborate with clients to understand project requirements and present technical solutions. Qualifications and Experience of a Project Manager: • Practical understanding of all engineering disciplines., • HNC/NVQ qualifications in an appropriate engineering discipline., • Experience in a collaborative working environment., • Management experience in construction operations, including phasing, contingency planning, testing, and handover., • Strong commercial awareness and technical knowledge., • Leadership and management skills with a collaborative leadership style., • Strong work ethic, decision-making ability, communication, and problem-solving skills., • CSCS Card and SMSTS qualification., • Substantial experience in H&S Management, including method statements, accident/incident investigation, and current H&S legislation., • Experience in resource allocation and upskilling., • Understanding of Organisational Business Management Systems and processes., • Ability to set targets in line with budget and commercial requirements., • Financial forecasting, tracking progress against program, and identifying elements for cost recovery., • Working knowledge of standard contracts. Desirable Qualities of a Project manager: • Proven track record in managing and leading teams, recruiting talent, mentoring, and developing team members., • Local and sector knowledge for supply chain and external contacts., • Successful track record in making independent, objective judgements., • Holds a current driving license. Why Join Us? Be part of a team that values collaboration, innovation, and excellence. We support your growth and development, offering a wealth of opportunities across all sectors and parts of a project life cycle. For more information on how to apply, please contact Kyle Young on + --- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.

Our Purpose At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world. How you’ll make an impact Xero is building new AI products and looking for an accounting/bookkeeping product specialist to help in the effort. Xero’s goal is to build beautiful small business software that solves their needs across disparate jobs to be done like bookkeeping, invoicing, bills, payroll, compliance, and more. As we experiment with new AI products, this role is essential for understanding the nuances of core accounting, bookkeeping, and tax, so that they can be translated into beautiful experiences, and ensuring our product solves the core accounting and bookkeeping needs of our small business customers. You'll be embedded with product development teams, and will apply subject matter expertise to enable them and broader Xero to create customer delight and market opportunity. To do this, you’ll leverage your deep understanding of small business and accountant & bookkeeper needs, ensuring our software meets and exceeds customer expectations. As a key member of the Product Management team you'll positively influence culture, and be a key advocate for what products to build. An accounting degree or equivalent experience is required • Be the key subject matter expert for Accounting and Bookkeeping, and apply your broad understanding of Accounting and Bookkeeping standards, customs, user needs, and business realities to support the product strategy & product development process., • Interpret and translate applicable product market fit, legal & regulatory requirements (and assessments from partner SME teams) into digestible recommendations that product leadership teams and their direct reports can consider and prioritize to develop winning strategies, and write effective requirements for Xero’s AI products., • Apply subject matter expertise to support Marketing, Comms, Customer Support and other teams to ensure that customer facing communications are created in an accurate, efficient and fully compliant way., • Work with UX design, UX research, and product teams to craft research activities and gather customer feedback and interpret the results (for both AB and SB behaviours), • Support product teams to implement process and controls that will lead to delivery of accurate and compliant software for our customers, • Work with cross functional partners such as the Product Compliance team to provide insight on upcoming changes (regulatory or otherwise) that will affect Xero and its customers, and ongoing assessments of our product to ensure that our product and small business customers remain compliant with relevant rules, legislation and industry best practices., • Work closely and collaboratively with other subject matter experts from across the business, and externally, such as Risk, Compliance, Legal, Government Relations and Privacy on shared projects and content., • Xero’s AI products achieve product market fit, • Xero’s customers are able to effectively complete core bookkeeping jobs to be done through beautiful product experiences, • Xero’s customer communications are clear, correct, timely, and helpful, • Product development activity is well informed by accurate and clear expertise, • The compliance community within Xero is well informed and engaged with the AI Product team, • Stakeholders feel empowered with comprehensive up to date knowledge about the needs of the market, • Xero creates customer delight and commercial opportunities out of regulatory requirements and market dynamics, • Critical competencies, • Bachelor’s degree or higher in Accounting, Commerce, Law, Taxation, Finance or similar, • Highly advanced and specialist understanding of regional regulatory requirements that impact or drive data and returns flowing in/out of the tax authorities (broadly around accounting, bookkeeping, income tax, sales tax, payroll and related cyber security and privacy requirements), • Highly advanced and specialist knowledge of requirements around accounting and reporting obligations, • An exceptional communicator (written and verbal) who can translate complex technical regulatory information into clear and simple recommendations for diverse audiences such as product and technology leadership teams, business analysts and developers., • An eye for detail and superb analytical & research skills. You take a methodical approach to your work., • A growth mindset and thirst for learning, • Confident and accurate decision making skills when working on significant and specialist issues, • Thrive on managing your own time and approach to work, with a ruthless prioritization of time and projects, a strong results & delivery attitude and equally happy with independent vs team based work., • Self motivated and team oriented, with strong interpersonal skills, • Ability to discuss technical topics and convey complexity in a concise way, • A methodical and structured approach to analytical problem solving, • The ability to build strong networks, including remotely, • A strong interest in AI, • Creativity for thinking of compelling new AI-powered solutions, • Strong bias for actionExperience, • 7+ years experience in public practice with focus on taxation, compliance or business services, • 5+ years working collaboratively in technology, software or with Tax Agencies, • Qualified accountant or bookkeeper and current member of professional body, • Experienced in writing technical advice addressing complex specialist issues, with in-depth analysis, evaluation and interpretation, often requiring the ability to gain acceptance or change of thinking, • Experience collaborating and working with a broad range of stakeholders including senior leadership, external customers, technical peers, • Experience with risk assessments and product roadmaps is helpful, • Experience collaborating with diverse stakeholder groups.Why Xero?Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero. Research has shown that women and underrepresented groups are less likely to apply to jobs unless they meet every single competency or experience . If you are excited about this role, but your past experience doesn't align perfectly, we encourage you to apply anyway. You could be just the right person for this role and Xero. If you have any support or access requirements, we encourage you to advise us at time of application and throughout the interview process.

SCR have partnered with a Security Specialist business based in Berkshire to support them with their search for two New Business Development Managers. This will be be a full 360 life cycle role, new business generation, closing customers and then passing them to install team. You will be required once training has been completed to generate a average of 4 deals a month which will generate £1k per week in commission. As each deal value will be £10k approx. They are looking for someone who has proven experience in selling products and services and who knows what an ideal customer profile would look like. You would be looked upon to develop and further grow your own accounts and manage them effectively, creating further opportunity from them when possible. You must be very personable, extremely self-motivated, have exceptional communication skills. This position has genuine incredible earning potential and is one that greatly rewards sales achievement. Basic salary up to £35k depending on experience, with top performers here earning around double this amount through bonus earnings. A driving licence is of course essential.

Job Purpose As a Specialist IT, you will report to the Head of IT and serve as a key technical person for our Cambridge site, while providing essential support in managing our IT infrastructure and ensuring the smooth operation of our Microsoft 365 ecosystem in collaboration with the rest of the Team. Your role will encompass a diverse range of responsibilities, making this an exciting and dynamic opportunity for IT professionals who thrive in a collaborative and evolving environment. You will have a some focus on our ERP systems such as Veeva and/or SAP. Your profile Major Accountabilities: Microsoft Expertise: Leverage your strong knowledge of Microsoft Azure and Microsoft 365 tools, including but not limited to Intune, Autopilot, Defender, SharePoint, Teams, to optimize and secure our IT environment. Veeva & ERP Support: User and systems support for our Veeva and SAP products. Collaborate with business stakeholders to ensure these systems align with operational needs and compliance standards IT Support: Provide top-notch technical support to our employees both remote or onsite, troubleshooting issues and ensuring smooth IT experience for all. Deliver training to enhance adoption and efficiency. Assist with onboarding and offboarding of users and devices, ensuring smooth transitions and access control. Infrastructure Management: Assist in the management, implementation and maintenance of our IT infrastructure, including servers, networks and cloud-based systems. Security and Compliance: You will have a very strong security mindset and will collaborate to implement and monitor with security measures to protect our sensitive data and ensure compliance with industry standards. Collaboration: Facilitate collaboration among teams by proposing new solutions and optimizing tools like Microsoft Teams, SharePoint, Zoom, etc. Project Participation: Contribute with your expertise to IT projects aimed at enhancing our technology capabilities and efficiency. Document technical solutions and contribute to the IT knowledge base to support continuous improvement and team learning. Adaptability: In the early stages of our IT department’s growth, be prepared to wear multiple hats and assist with various IT-related tasks and challenges as needed. Job Requirements: • Education: Bachelor’s degree in Information Technology, Computer Science or a related field or proven experience., • Good knowledge of Veeva products or SAP products is a plus., • Strong proficiency in Microsoft 365 tools and services., • Proven experience in IT system administration and support., • Excellent problem-solving and communication skills., • Ability to work collaboratively in a fast-paced, dynamic environment. Work Location: • 2 to 3 days a week in our brand new Cambridge Office. Why us? An exciting job opportunity awaits you! MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team. What we offer: Learning Environment: An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment. Impactful Work: Contribute to groundbreaking projects that have the potential to transform global healthcare. Flexibility and Balance: Work remotely/hybrid, enjoying a healthy work-life balance while making meaningful contributions to our team. Career Growth: A clear path for career progression, with the chance to take on more responsibilities as you develop your skills. About us MoonLake Immunotherapeutics is a clinical-stage biopharmaceutical company unlocking the potential of sonelokimab, a novel investigational Nanobody® for the treatment of the inflammatory disease, to revolutionize outcomes for patients. We continue to make significant progress in our Global Clinical Development Programs. The company’s focus is on inflammatory diseases with a major unmet need, including hidradenitis suppurativa and psoriatic arthritis – conditions affecting millions of people worldwide with a large need for improved treatment options. MoonLake was founded in 2021 and is headquarted in Zug, with hubs in Cambridge & Porto. Further information is available at _

Job Title: Bookkeeper Location: Kings Hill or Strood (Hybrid) Job Type: Full-Time Are you an experienced Bookkeeper looking for a new opportunity with a top 20 accountancy practice? Our client, a top 20 practice, are looking for a skilled Bookkeeper to join their team in one of their Kent offices. About the Role: We are seeking a detail-oriented and proactive Bookkeeper to support our growing client base. You will play a key role in managing financial records, preparing accounts, and ensuring accuracy across a variety of bookkeeping tasks. What’s on Offer? • Competitive salary (dependent on experience), • Hybrid working model (3 days in the office/2 days at home split), • Career development opportunities within a leading practice, • A supportive and professional team environment Key Responsibilities: • Processing invoices, payments, and expenses, • Bank reconciliations and VAT returns, • Preparing management accounts, • Supporting clients with day-to-day bookkeeping, • Ensuring compliance with accounting standards and regulations What We’re Looking For: • Previous bookkeeping experience (ideally within an accountancy practice), • Strong knowledge of accounting software (e.g., Xero, QuickBooks, Sage), • Excellent attention to detail and organisational skills, • Ability to work independently and as part of a team, • AAT qualification (or working towards) is desirable but not essential If you’re an experienced Bookkeeper looking for your next challenge, we’d love to hear from you! Please click apply and attached an updated CV. For more information, please email our specialist public practice recruiter Andy Irvine - or call Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

Job Title: Healthcare Assistant Location: Huyton, Liverpool Payrate: £14.00 P/H Flat Rate Hours: Days: 8am - 2pm & 2pm - 8pm Nights: 8pm - 8am Requirements: - Driver with own vehicle preferred • Must be able to work both days & nights Note: We Do Not Offer Sponsorship. About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Complex Movement Disorder, • Global Development Delay, • Epilepsy With Focal Seizures, • PEG Jejunostomy, • Sleep Apnea & CPAP Note: Sponsorship is not available for this role. What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • Health Benefits, • Retail Discounts Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Job Title: Healthcare Assistant Location: Bishop Auckland, Middlesborough Payrate: Days: £13.50 - Nights: £14.00 per hour Hours: 2 shifts, 8 to 8, Days & Waking Nights Requirements: - Must be flexible Note: We Do Not Offer Sponsorship. About Us: Komplex Care stands at the forefront of national care provision, delivering nurse-led care in the comfort of our clients' homes. Our mission? To empower individuals to lead fulfilling and dignified lives. With a focus on specialist complex care for both adults and children, we pride ourselves on providing tailored support with a personal touch. Each client receives dedicated attention from their very own Operations Manager and Registered Manager, ensuring they receive the highest standard of care in their preferred environment. About the Role: As a Healthcare Assistant at Komplex Care, you’ll be providing care and support to a client, whose individual needs include: • Complex care, • Autism, • Spinal cord injury, • Learning disability, • Airway management - ventilator, • Moving and handling, • Personal care - bladder wash & bowl management, • Medication administration What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • Health Benefits, • Retail Discounts Qualifications: • Level 2 or 3 NVQ/QCF in health care is desirable.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. About our Team Committed to addressing the complete spectrum of energy challenges, we offer expertise in the following sectors: renewable energy (wind and solar), Battery Energy Storage Systems, hydropower, bioenergy (including energy from waste), energy efficiency and carbon management, thermal power generation, nuclear power, transmission and distribution- large programmes like GGP. The Transmission & Distribution (T&D) Engineering team provides a range of services from the initial concept through Power Systems Analysis, Cabling, Substations, Transmission and Distribution Infrastructure, System Balancing and Compensation, Protection Systems, SCADA, Communications, Converter Station Design, HVDC Systems and Interconnectors including overseas links. AECOM and its joint venture partner have been appointed as design and consenting service partners for the UK National Grid’s Great Grid Partnership. Part of a £9bn Enterprise partnership that will connect clean energy to homes and businesses across England and Wales by 2030. The joint venture’s scope of work will include delivering the consents for individual schemes within the program. These consents will be through Development Consent Orders (DCOs), which entail technical and environmental design and preparation, as well as stakeholder engagement on the plans. Pushing the limits of what is possible. We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive. Start Here. Grow Here. In this leadership role, you will be a key senior member of our Transmission & Distribution team dedicated to leading and engaging with our clients to deliver technically challenging multi-disciplinary projects. This is a new specialist technical director level role in combination with integrated project management and delivery to support the growth of our UK & Ireland T&D practice. What will a day in this role look like? • You will lead large multi-disciplinary projects involving engineers from various disciplines such as substation, cables, protection & control, civils, and overhead line while undertaking design management roles to ensure integrated design through effective communication and coordination., • You will have the opportunity to be involved in large programmes of work like GGP projects, • Checking and review engineering deliverables such as complex designs, reports, proposals, presentations, and drawing packages, • Reviewing and providing input into bids and pursuits; actively participating in business and strategic planning activities to identify opportunities to continue the growth of the business in the short, medium and longer-term, • Provide engineering expertise from the concept to detailed design of transmission & distribution projects, including substations, power generating stations, data centres, BESS and renewables, • Leading the delivery of projects and the development of leading-edge technical skills and their practical application, in ways that add value to AECOM and our clients, • Mentoring team members in their development, facilitating opportunities that build competency, and assisting with professional accreditation where appropriate, • You will have the opportunity to collaborate with our Global Enterprise Capabilities teams to deliver projects in the region, • Take ownership of detailed engineering documentation and oversee project execution, providing technical guidance to the team., • Ensure design submissions comply with codes, standards, and quality requirements, • Perform internal reviews and quality checks of engineering drawings and calculations, • Manage projects or project components, including resource allocation, subcontractor coordination, design integrity, and client feedback, • Identify opportunities for design optimization and cost efficiencies, • Pursue new opportunities, defining scope, schedule, budget, and exclusions Enjoy the Perks. At AECOM, you'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, our flexible hybrid working model to ensure a work-life balance that suits your lifestyle, technical practice networks, AECOM University, and volunteering days. The following qualifications and experience are highly desired, but if you don’t tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered. Qualifications What are we looking for from you? • Degree qualified in electrical or power systems engineering (or equivalent), • Significant Transmission & Distribution design experience, including multi-disciplinary scope, • Demonstrated experience in managing complex, multi-discipline projects and meeting delivery requirements for UK & Ireland clients, • Working experience with the National Grid projects is advantageous, • Proven client relationship management and business development skills, • Chartership & Lead CDAE/CDAE certifications are advantageous, • Excellent written and verbal communication skills We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! Additional Information Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn: Francesca Siddle About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. Are you ready to lead a team of passionate ecologists working to protect, enhance and restore our aquatic environment? Our multidisciplinary Water Environment team are looking for a Principal Aquatic Ecologist to provide technical expertise for new and existing projects, aiding the continued growth and development of our successful team. At AECOM, we’re at the forefront of innovation, delivering an exceptional portfolio of water programmes and projects through long-term partnerships with key clients. These include the Environment Agency and Natural England, Water Companies, renewable energy projects, nationally significant infrastructure projects, and many others. We deliver a diverse range of projects, such as: baseline data collection and monitoring for major infrastructure and utility projects, fish passage and weir removal projects, fish rescue and translocation, habitat restoration for regulators and the private sector, pollution response surveys water quality investigations – the list goes on! Our Aquatic Ecology team operates in our Nottingham and Leeds laboratories, analysing macroinvertebrate and other samples, undertaking the full range of aquatic field surveys, and providing robust technical deliverables and services to our clients. Whilst taking advantage of our flexible hybrid working model, you can be based in any of our UK offices. This role offers an unparalleled opportunity to support a talented, passionate team committed to leaving a positive impact on our aquatic environment. Here’s what you’ll do: • Lead: Manage and coordinate the technical delivery of aquatic ecology input on projects for internal and external clients., • Deliver: Undertake data analysis and processing; producing EcIA documents in line with CIEEM guidelines. Provide aquatic ecology input into EcIA, planning, mitigation, and multi-disciplinary projects. Author technical reports and work with our wider teams to provide specialist input., • Collaborate: Work closely with other members of the Aquatic Ecology, Water Environment and Ecology teams to support a coherent nationwide approach providing expert advice to our clients. Become part of our dynamic Water business, which boasts around 660 experts across the UK & Ireland, with 20+ aquatic ecology specialists in your team. Collaborate with top-tier consultants to deliver a variety of captivating projects, from small initiatives to large-scale ventures, all the way from concept to completion. Ready to push the limits of what’s possible? Here’s what we’re looking for: • A degree (or equivalent) in Aquatic Ecology or another related discipline such as Freshwater, Marine Biology, Ecology, Zoology., • Understanding and experience implementing industry standard monitoring techniques and analyses for aquatic ecology (macroinvertebrates, macrophytes, river habitats etc.) and associated consenting/permitting requirements., • Familiar with legislation relating to the aquatic environment and its implementation, including the Water Framework Directive (WFD)., • Experience of the EcIA/EIA process, from baseline data collection (desk-based and field surveys) to impact assessment and mitigation design., • Member of CIEEM, CIWEM, IFM, or similar professional body or eligible to qualify., • Able to travel to site. Come grow with us. If you're passionate about innovation and turning bold ideas into reality, we want to hear from you! Why not give our AECOM Water page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! We celebrate diversity, including neurodiversity, and believe it enriches our team. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at _. We recognise that everyone’s circumstances are different, and we’re happy to discuss part-time or flexible working arrangements that suit you. Here you will thrive in an inclusive and forward-thinking environment where your contributions are valued - and let's not forget about the perks! You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, technical practice networks, AECOM University, volunteering days and our flexible hybrid working model to ensure a work-life balance that suits your lifestyle. Interested in the role or curious about life at AECOM? Follow us on LinkedIn, Facebook, Instagram, and YouTube to explore our AECOM voices, employee stories, latest projects, and much more! For further information about the role, reach out to the recruiter on LinkedIn – Katie Scales. About AECOM AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address _ if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines.

Associate Project Manager – Care Home Projects Remote (travel to sites in South/South East England) Salary up to £80,000 Full-Time, Permanent About the Role We are seeking a highly motivated Associate Project Manager to join a growing team, with a focus on Care Home development and refurbishment projects. You will support the successful delivery of new build, extension, and renovation schemes across a vast portfolio, ensuring projects are completed on time, within budget, and to the highest standards of care-specific design and compliance. This is an exciting opportunity to contribute to meaningful projects that directly impact the well-being and quality of life for elderly residents across the UK. Key Responsibilities • Support the end-to-end delivery of care home projects from feasibility through to completion, • Work closely with senior project managers, contractors, consultants, and care providers, • Assist with programme scheduling, budget management, and procurement processes, • Ensure compliance with CQC standards, Building Regulations, and specialist design principles, • Manage stakeholder communications, including clients, design teams, and internal departments, • Monitor project performance, report on progress, and proactively identify risks, • Attend site visits and meetings across multiple locations What We’re Looking For • 5+ years’ experience in project management or construction consultancy (preferably with healthcare or care home projects)., • Degree in Project Management, Construction Management, Architecture, or related discipline, • Working knowledge of health & safety, building compliance, and planning frameworks relevant to care environments, • Strong communication and organisational skills with a collaborative, problem-solving mindset, • Proficiency in MS Project, Excel, and project reporting tools, • Experience working within a regulated environment such as CQC is highly desirable Why Join this business? • Be part of a company delivering projects that make a real social impact, • Supportive team environment, • Salary and Benefits package designed around you, • Remote working - full autonomy over how to plan your day, • Continuous professional development and mentoring, • Study support for industry accreditations Tick the boxes and want to know more? Please apply with your most up to date CV, and if successfully shortlisted we will be in touch within 48 hours. Our mission: To be the leading Business Services recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!! EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified. CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114

Project Manager Remote (with occasional travel) Full-time, Permanent Up to £43k This role is ideal for project coordinators or junior project managers who are ready to step up into a delivery-focused role. If you’re passionate about change and enjoy working in a collaborative, purpose-driven environment, this could be the next great move in your career. You’ll be joining a fast-growing and innovative business at the forefront of modernising how financial services operate. With a clear roadmap for growth and transformation, you’ll play a key role in driving real, positive change. Experience within Financial Services and acquisitions is preferred. The Business The business is a fast-growing and well-established Financial Services practice with offices across the UK. They are directly authorised and have strong backing to support their forward growth. The firm is growing both organically and through acquisitions, so they now have a need to expand the project change team. The Role As Project Manager, you’ll support the end-to-end delivery of key change projects across the business. Your day-to-day will involve coordinating resources, managing timelines, tracking performance, and keeping stakeholders aligned and informed. You’ll be instrumental in delivering strategic initiatives that improve systems, enhance client experience, and enable business growth. You’ll be part of a wider change team, working closely with internal teams and external partners. Your ability to manage multiple priorities, communicate clearly, and think critically will be essential. The Benefits • Salary up to £43k, • Remote working, • Death in service, • Private medical insurance, • Income protection, • Bonus scheme, • Pension, • Holiday days, • Full benefits to be confirmed Requirements • Experience within financial services is an absolute must, • Experience as a project manager How to apply Click apply to send your CV - no cover letter needed. The process is straightforward: an initial phone chat followed by a video interview with key stakeholders. We’ll keep you informed every step of the way. Synonyms Change Manager, Delivery Manager, Programme Coordinator, Project Coordinator, Transformation Manager, Implementation Manager, Business Change Lead, Project Lead, Business Projects Specialist, Change and Delivery Officer, Operations Project Manager

Description Onera Health is a leader in transforming sleep medicine and remote monitoring. Our breakthrough diagnostic solutions and services are poised to help millions of people struggling with sleep-related ailments, while also impacting other medical fields by monitoring a variety of chronic conditions, ultimately improving the health and quality of life for patients around the world. The company’s innovative solutions provide comprehensive sleep test data to physicians in a variety of clinical and non-clinical environments to optimise patient care and reduce healthcare costs. Onera’s FDA-cleared and CE-marked home polysomnography (hPSG) platform delivers lab-quality diagnostics in the home through a fully integrated “PSG-as-a-Service” model. The UK is a priority market in Onera’s European expansion. In the UK, Onera goes to market through a clinical service provider partner rather than selling direct. The partner brings established NHS relationships and a top-down route into hospitals at executive level; Onera’s Clinical Sales Specialist works alongside them in the field — managing that partnership day to day and building demand from the bottom up at the clinical and departmental level, where sleep diagnostics credibility matters most. This is deliberately not a traditional, quota-closing field sales role. The close is driven through the partner’s executive-level motion. Your job is to create clinical pull — winning the confidence of sleep and respiratory teams, demonstrating the platform, and enabling the partner’s commercial engine — so that demand and adoption build underneath it. Success depends on clinical fluency and partner enablement far more than on personal deal-closing. Key Responsibilities Partner & Channel Management • Manage the relationship with Onera’s UK clinical service provider partner in the field, acting as the day-to-day point of contact and ensuring alignment between the partner’s commercial activity and Onera’s clinical priorities., • Enable and support the partner’s teams — equipping their representatives to position Onera accurately, and complementing their top-down, executive-level route into hospitals with clinical depth from the field., • Coordinate joint account planning with the partner, identifying target hospitals and sleep services and aligning on how each opportunity is progressed. Bottom-Up Clinical Demand Creation • Build demand from the clinical level up — winning the confidence of sleep physicians, respiratory teams, neurophysiology units, and sleep-laboratory staff so that clinical pull supports the partner’s top-down approach., • Engage credibly at peer level with consultants on sleep disorders — obstructive sleep apnoea, central sleep apnoea, narcolepsy, RLS/PLMD, and parasomnias — and on the wider diagnostic pathway (respiratory polygraphy, HSAT, CPAP titration, actigraphy, MSLT/MWT)., • Demonstrate and train clinical staff on the Onera platform unaided, drawing on hands-on familiarity with full diagnostic polysomnography — multi-channel attended studies including EEG, EOG, EMG, ECG, airflow, respiratory effort, SpO₂, and body position — and an understanding of manual sleep staging and event scoring to AASM guidelines, not just auto-scoring., • Build visibility with UK sleep-medicine KOLs and engage with national bodies such as the British Sleep Society and the ARTP. Territory Coverage & Field Execution • Cover the United Kingdom as Onera’s sole field-based representative, prioritising across regions, qualifying hard, and concentrating effort where clinical adoption can build rather than spreading too thin., • Maintain disciplined CRM hygiene and pipeline visibility, self-managing a national field role and giving Onera and the partner a clear, current picture of clinical engagement and opportunity., • Act as the clinical and commercial point of contact in the field, troubleshooting product-related questions and escalating to the appropriate internal stakeholders where needed. Market Intelligence & Collaboration • Track market trends, competitor activity, and customer feedback to inform product positioning and the UK partner strategy., • Collaborate with cross-functional teams across marketing, product, customer success, and clinical to align field activity with the wider commercial plan. Requirements • Clinical sleep background. Formal clinical background in sleep or respiratory diagnostics — e.g. registered sleep/respiratory physiologist, clinical scientist (Healthcare Science), or RPSGT — with the ability to demonstrate and train clinical staff unaided. Strongly preferred; exceptional candidates with deep, hands-on sleep/respiratory diagnostic exposure and genuine peer-level clinical credibility will also be considered., • Clinical credibility in the field. Able to hold peer-level conversations with consultants and clinical teams and to build confidence and adoption at the departmental level., • Commercial or clinical-specialist experience. A track record in a clinical sales specialist, clinical application, or field clinical role in medical devices or diagnostics — or a clinical background combined with clear commercial instinct., • Self-managing field discipline. Comfortable self-managing a national field role with sound CRM and pipeline discipline., • National coverage & travel. Willingness to travel extensively across the UK, with the autonomy to prioritise across regions., • Fluent English and excellent communication and interpersonal skills, with the ability to build trust-based relationships with clinical stakeholders and partner teams. Benefits • Remote / hybrid working model, with the technical equipment to set up your home office, • A competitive compensation package, • An open, collaborative company culture grounded in shared mission and team engagement, • The opportunity to join a scale-up at a defining commercial moment in sleep diagnostics

Field Sales Account Manager phs Hygiene Location- West Yorkshire (Leeds/ Wakefield/ Bradford) What kind of person are you? The right person will be ideally a field-based Salesperson who has experience in developing a sales strategy to protect, grow and acquire business from existing and new customers across multiple industries. This is a fast paced, targeted role so you must work effectively and efficiently in this type of environment. You will have a New Business target (existing and new customers) to hit every period so your drive to achieve this should be unwavering. You will also be required to manage customers’ accounts to ensure that we deliver a best in class service. You will have an outgoing personality and be self-motivated, with the ability to bring positive energy and focus to your team and colleagues across the business. Open to change, you will bring your ideas and work with the Regional Sales Manager and the team improve the way things are done. What you’ll be doing as a Field Sales Account Manager: • Grow and protect existing customer accounts between an annual spend of £3,000 and £35,000, • Acquire New Customers across your regional territory, • Develop a strategic plan to Protect, Grow and Acquire business in a defined territory, • Accurately forecast and deliver against New Business and Retention targets, • Represent phs with brand new customers at the appropriate level, • Focus on the effectiveness, efficiency and quality of sales activity not just the quantity, • Use the CRM system to effectively record, manage and develop opportunities What you should have: • You will have a valid UK driving licence, • A security check or be willing to get one, • Has high energy and pace, • Thrives in a high-pressure sales environment, • Is resilient and tenacious in their approach to winning new business, • High professional and personal standards, • Can be decisive and resilient, • Someone who can challenge, respectfully, constructively and effectively What you can expect from the phs Group: • To be a key, important, player in an exciting time for our business, • To work with a great team including a supportive senior management team, • Freedom to operate and as much support as you need, • You will receive a full, thorough induction and Sales Process training and ongoing development, • Commission on your sales and a quarterly bonus based on your performance against your targets, • Your own company car, laptop and phone, • You can start work from home, but you can get the buzz of working in an office when you work from an operations centre, • You will use the world’s leading Customer Relationship Manager (CRM) system to help manage your prospect and pipeline data, • Ongoing support in the field In return for your commitment and expertise, you will get: • Base salary of £32-38k (DOE) and OTE of £25k on top of basic, • Uncapped commission, • Company car or car allowance, • Phone, laptop, and kit to work effectively from home and on the road, • Pension scheme, • 23 days holiday allowance plus bank holidays, • Reward Gateway Discount Card – savings from over 800 retailers, • Buy and sell holiday scheme, • Enhanced maternity and family friendly leave, • Full induction training and great opportunities for professional development (endorsed by Institute of Professional Sales) Who we are? phs Group is the leading hygiene services provider in the UK, Ireland and Spain. Our team of over 3,000 expert personnel provides washroom, floorcare, healthcare and a range of specialist services to over 120,000 customers ranging from large single sites, to multi-national restaurant chains, healthcare establishments and small owner-occupied shops. phs Group provides vital workplace services to organisations which improve the well-being of employees and customer. It makes over 3.6 million visits each year, whether it’s disposing of sanitary waste and nappies, installing hand dryers, soap dispensers, consumables and air purifiers or supplying floor mats to prevent slips, trips and falls. You’ll also find phs working within the healthcare industry disposing of clinical, pharmaceutical and dental waste. phs services also include the provision of indoor and outdoor plants, electrical and gas compliance testing services, industrial workwear, and waste compactor and crate rental. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.

National Account Manager - Healthcare UK, National role £44,000 - £49,000 per annum + Car Allowance & Bonus Are you a strategic and commercially driven Account Manager with experience in the healthcare sector? A dynamic, fast-growing distribution business is looking for a National Account Manager to lead and grow key relationships within its healthcare client portfolio. About the Role You will take full ownership of several high-value healthcare accounts, acting as a strategic partner to clients while identifying growth opportunities across the portfolio. This is a high-profile role with significant visibility, requiring excellent commercial acumen, relationship management, and a deep understanding of the healthcare supply chain. What You'll Be Doing • Manage and grow relationships with key healthcare clients, ensuring service excellence and long-term partnership., • Lead commercial negotiations, including pricing, contracts, and service-level agreements., • Develop account strategies and growth plans aligned to business objectives., • Collaborate cross-functionally with operations, supply chain, and customer service teams to deliver tailored solutions., • Monitor performance metrics, identify risks, and implement action plans to maintain high standards., • Maintain up-to-date knowledge of industry trends, NHS frameworks, and healthcare procurement policies. What We're Looking For • Proven experience in national account management within the healthcare, medical supply, or pharmaceutical sector., • A strong track record of driving revenue growth and improving customer satisfaction., • Excellent communication and negotiation skills with the ability to influence at all levels., • Commercially astute with strong analytical and problem-solving abilities., • Self-motivated, organised, and capable of working both independently and within a wider commercial team. Why Join? This is a fantastic opportunity to shape the future of healthcare partnerships in a business that's committed to innovation, service, and excellence. You'll have the autonomy to lead major accounts, the support of an experienced team, and the chance to make a real impact on healthcare delivery across the UK. About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com.

Are you a project controls specialist that is a bit tired of the standard old-fashioned way of doing things in the construction industry? Do you get deep satisfaction from making things run more efficiently using a good dose of common sense and maybe a bit of technology? Have you always cared about the importance of proper planning and the connection between the schedule and the real day-to-day delivery of the job? Have you ever wanted to work a bit more flexibly but still be hands-on in construction and improving the industry? Sounds like a dream. Well, it isn’t, it is quite real! Read on! _ We are Laminar Projects! We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation. (_ it) We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products. The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 200 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life. Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life: • Connects us with meaningful relationships, • Inspires us to develop ourselves to become better humans, • Empowers us to pursue our own learning adventures _ 4 core values for a good life We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website. We are achieving this vision through the following two missions: To fully digitise the construction of human civilisation To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun. The Role This is a hybrid role which will combine remote working with site presence in client projects. Purpose of the role You will be helping to plan some of the most complex and interesting projects in the world. Team This role is part of our Project Management Consultancy which focuses on: • Understanding what the real problems of projects are, • Implementing the best solutions to those problems, • Developing scalable best practices, tools and technology More specifically you will be part of our Project Controls Discipline Team who are industry leaders in the planning and controls of complex construction projects. Your initial leader will be one of our project controls discipline directors. Your top 3 objectives: 1. To make construction projects deliver to near perfection, 2. To develop yourself and everyone around you, 3. To create scalable and repeatable solutions to common problems Your top 5 responsibilities: 1. Own the controls: Own the controls for cost, schedule, change and risk on one or more projects to enable accurate decisions for project teams, 2. Develop everyone: Maximise the development of your team personally and professionally and educate our clients to improve as well, 3. Make scalable solutions: Develop scalable and repeatable best practices and tools in collaboration with the team so that long-term impact is achieved, 4. Report and inform: Provide simple actionable reports to stakeholders at all levels that help them deliver their part of the project more efficiently and effectively, 5. Own the outcome: You may not be the project manager ultimately responsible for the results but you are sure as heck responsible for putting in your best effort to ensure the project’s understanding and focus on the plan no matter how stubborn they are! Your Capabilities: We train you in the full breadth of project management skills including planning, commercial, leadership, communication and technology so that you become an expert project leader equipped to transform any project you touch. Must-Have (The fundamentals) • Mastery: Solid capability in controls of cost, schedule and change. Expert developer of processes and reporting which take into account strategic objectives and the broad context you are operating in, • Communication: Proficient communicator in written and verbal English, • Leadership: You lead yourself proactively and lead others by asking the right questions and challenging them, • Impact: A track record of making projects and organisations better beyond just doing the basics Nice to Have (If you don’t have it now you will be trained intensively after joining) • Mastery: Expert developer in PowerBI and SharePoint. Deep commercial acumen in construction projects. Industry leading expert in a specialist controls domain, • Communication: The charisma, influence and presence to get construction people to do new things and take the best approach, • Leadership: A proven leader/coach/developer of teams, • Impact: A track record of implementing scalable and repeatable solutions in projects and organisations that had a significant positive impact Laminar isn’t the place for you if any of the following is true: • You want an easy, chilled-out role without much challenge, • You like to be the smartest person in the room, • You don’t like continuously receiving honest candid feedback, • You prefer to do your own thing rather than work with a team At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways! _ Salary and Benefits Standard Stuff • Competitive salary dependent on location and capability, • Paid Annual Leave 25 days + statutory Bank Holidays, • Pension (Match contribution up to 7%), • Private health insurance, • In-House Coaching Sessions, • Discretionary bonus scheme for all team members. The Life-Changing Stuff • Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected., • Grow your whole self: Our leaders are more like coaches and one of our main objectives is to give 5 years’ worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists., • Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded, • Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us _ Application We get thousands of applications so please write us a letter as part of your application explaining: • Why do you want to join us?, • What do you think you bring to the team? We aren't a giant faceless corporation; we really care about the people who want to join our team so all letters will be read thoroughly. You must be located and have the current right to work in the UK/EU. We can support the transfer of existing UK visas, but cannot sponsor new visas. In terms of application, we usually start with an intro call to tell you what we are all about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself. \n \n

Supply Chain Operations Coordinator We are currently recruiting for a Supply Chain Operations Coordinator to work based in Billericay, Essex on a full time, permanent basis. About us DCK Group a global leader in the design, supply of fashion jewellery and accessories. Here at DCK our people are central to everything we do. We are welcoming, friendly and have a culture that promotes learning and development from day one. Diversity, equality and inclusion are the core of who we are and reflect this in every aspect of our company culture, DCK DNA. It’s a great time to join DCK, we are looking for dynamic individuals who are as passionate about our business as we are, as it continues to flourish and grow. We offer a variety of benefits, including 25 days paid holiday plus bank holidays, flexible working hours - core hours of 10am - 4pm and 4pm finishes every Friday, Agile working, including WFH opportunities throughout the week and many more. Our Head Office is in Billericay, Essex with transport links to Central London, Stratford and Southend. We also offer free parking if you drive to us! Primary purpose: To be responsible for the development and leadership of the Supply Chain Operations Assistants and manage priorities and the team’s workload ensuring the delivery of high quality, productive and accurate operational support to the business, driving best practice and streamlined ways of working through implementing process improvements and training. Key responsibilities: Optimises the efficiency of the Supply Chain Operations and Logistics team, supporting operational excellence and driving efficient administration on the team - • Manage cross function administration to enhance efficiencies to all functions, collating and directing workflow, ensuring tasks are completed accurately and in a timely manner, • In depth understanding of all areas within Supply Chain Operations and Logistics team, able to support the admin pool as necessary, • Provide admin support for complex or difficult tasks utilising wider business knowledge to complete the task, • Manage fines process ensuring that all fines are loaded correctly resolving any queries as required, • Super User on WFX making amends to the system as required, • Monitor system governance (running reports to ensure that all data is captured and accurate e.g. card types / colour / size etc and ensuring teams make the necessary corrections), • Managing setting up packing codes on WFX as directed by the Packaging Supervisor, • Critical path management, ensuring that testing / commitment and supply chain deadlines are met, • Act as first point of escalation for the admin team, • Lead Supply Chain Operations admin meetings ensuring that the team are clear on priorities and rationale behind workload, • Develop Supply Chain Operations Assistants ensuring they have the knowledge, skills, tools and support to complete the relevant admin tasks, • Ensure that admin SLA’s and KPI’s are maintained, • Ensure that Brand PO’s are raised accurately and that any issues are discussed with the brand and rectified prior to the PO being raised, • Act as the main point of contact between the brand teams and the Supply Chain Operations Admins Ad-hoc - Support with onboarding new suppliers as and when required Support with on-boarding of new brands where required Support with new business opportunities as and when required Communication & Culture- role models efficient communication at all levels creating an inclusive and warm culture in line with the DCK DNA - Establishes clear and engaging communication routines with colleagues at all levels, to encourage a culture of transparency, accessibility, regularity, and clear direction. Acts as a technical visionary and specialist who inspires innovation and instills commerciality in every decision made. Routinely reviews process and systems for innovation and commerciality. Supports the establishment of a warm and supportive culture within the team, has awareness of team environment and behaviors, and actively assists with areas of concern. Acts as a DCK role model. People- role models the DCK DNA, driving own development and building strong relationships - Supports the teams to deliver consistent standards & improved performance through positive engagement. Provide guidance to the Commercial Operations team, including training and motivation of the team, optimizing productivity of individuals and collective work performance. Champion team spirit and support the team to achieve their KPI’s celebrating success along the way. Passionate about your own & your team’s development – driving your own development and providing guidance to the team. Build and maintain strong relationships across business functions, improving communication flow across brands. Skills and qualifications: Prioritization Organization Critical Path Management Communication – written and verbal Managing deadlines Resilience Negotiation and Influencing Please send updated CV to apply! Your application has been successfully submitted! _

Start your journey in a rewarding career, Join Komplex Care! – empowering people with complex needs to lead enriched, independent lives with dignity and purpose Position: Paediatric Nurse Location: Derbyshire, Mickleover Pay rate: £25.30 per hour Shifts: Days & Waking Nights - 12 hour shifts Note: At present, we’re only able to progress applications from candidates who hold existing work authorisation for the UK. About Us: Komplex Care stands at the forefront of national care provision, delivering high-quality, nurse-led, person-centred care in the comfort of our clients' homes. We specialise in supporting both adults and children with complex conditions ranging from but no limited to spinal injuries, brain injuries & behaviour that may challenge. We strive to provide tailored complex care with a personal touch. Our mission is simple: to empower individuals to lead fulfilling, independent, and dignified lives. Every client receives dedicated attention from their own Operations Manager and Registered Nurse, ensuring continuity, compassion, and the highest standards of care in their preferred environment. We are equally committed to our team, offering meaningful training, continuous support, and genuine opportunities for career development. About the Role: As a Paediatric Nurse at Komplex Care, you’ll be providing care and support to a client, whose individual needs includes: • Pompes Disease, • Complex Respiratory Needs, • Tracheostomy, • Ventilator, • Gastrostomy, • Personal Care, • Medication Administration --- What You’ll Be Doing • Delivering personal, practical, social and emotional care to clients with complex needs in their own homes, • Designing, delivering and reviewing tailored care plans for each individual, • Providing ongoing clinical assessments and support for clients' physical and psychological needs, • Leading and supervising care staff, ensuring high standards of clinical practice and compliance, • Coordinating and communicating effectively with the MDT, families, and external stakeholders, • Delivering specialist clinical training to staff and carers within care packages, • Attending and contributing to clinical governance and management meetings at Head Office, • Promoting and upholding the values of dignity, respect, and independence in every interaction --- What We’re Looking For • Registered Paediatric Nurse (NMC) with up-to-date PIN, • Experience in complex care, specifically respiratory (training provided), • Strong leadership, mentoring, and clinical teaching skills, • Excellent communication and interpersonal abilities, • Understanding of safeguarding, risk assessment, and care planning, • IT literacy (Microsoft Office & care database systems), • A full UK driving licence and willingness to travel Desirable Skills & Qualifications • Mentoring qualification, • Experience in community nursing or working with MDTs, • Familiarity with clinical governance frameworks and audit processes --- What We Offer: Here’s the boring, usual stuff: • Pension Scheme for long-term security. Now for the fun stuff: • 24/7 GP access for you, your partner, and children (up to 18) – because health should never be on hold, • Free mental health support for you, your partner, and children (up to 18) – support should be easy to access, • Life insurance – peace of mind when it matters most, • Home life advice line – everyday guidance when life gets tricky, • Career development – helping you grow, • Wellbeing videos and guided meditations – take a breather anytime, • Earn points for staying active – turn healthy habits into real rewards, • Vouchers for Amazon, Tesco, Nike and more – treat yourself or someone you love, • Up to 33% off gym memberships – save money while staying active, • Employee of the Month – be recognised and win a £50 voucher --- Join Us At Komplex Care, we’re proud to make a real difference in people’s lives every day. If you’re ready to take the next step in your nursing career and lead with compassion, professionalism, and clinical excellence, apply now to join a team that puts people first.

Job Title: Project Manager – Passive Fire Protection Location: North of England (between M6 and M1 corridor – Stafford, Manchester, Leeds, Derby) – Remote-based with weekly travel to Northampton Salary: £50,000 per annum (negotiable DOE) Reporting To: Operations Manager Employment Type: Full-Time, Permanent Overview: On behalf of our client – a reputable and growing specialist contractor within the fire protection industry – we are seeking a skilled Project Manager with proven expertise in Passive Fire Protection to lead multiple projects across the North of England. This is an exciting opportunity for an experienced professional to join a forward-thinking organisation, offering remote working with regular weekly travel to the company's head office in Northampton. The Role: The successful candidate will be responsible for the full lifecycle delivery of firestopping and fireproofing projects, ensuring compliance, quality, and client satisfaction across a variety of sites. A hands-on understanding of passive fire protection systems - ideally with prior experience in firestopping or joinery - is essential. This role suits someone confident in managing field teams, liaising with clients, and maintaining third-party accreditation standards such as FIRAS or BM TRADA. Key Responsibilities: • Lead the planning, execution, and delivery of passive fire protection projects within budget and agreed timelines, • Manage site teams and subcontractors to ensure high-quality delivery and regulatory compliance, • Conduct regular site visits, quality audits, and health & safety inspections, • Coordinate with suppliers, internal teams, and clients to maintain project flow, • Prepare and maintain documentation including RAMS, compliance reports, and final sign-off packages, • Support commercial discussions and maintain strong client relationships, • Participate in weekly management meetings at head office (where feasible), • Ensure all work meets third-party accreditation requirements and promotes industry best practice Candidate Profile Essential: • Proven project management experience in passive fire protection (firestopping or joinery preferred), • Background with a certified passive fire contractor, • Solid knowledge of fire safety regulations and third-party certification standards, • Strong project management and organisational skills across multiple sites, • Proficient in H&S, RAMS preparation, and quality assurance, • Excellent interpersonal and communication abilities, • Full UK driving licence and flexibility to travel across the region Desirable:, • Recognised industry qualifications (e.g. SSSTS, SMSTS, NVQ in Passive Fire Protection or Joinery), • FIRAS, BM TRADA, or equivalent third-party accreditation, • Experience using digital reporting or project management tools Package & Benefits:, • Competitive salary up to £50,000 per annum (negotiable depending on experience), • Company vehicle or car allowance, • Fully expensed travel, • Remote working with flexible arrangements, • Company pension scheme, • Ongoing professional development and training

IXL Learning, a developer of personalized learning products used by millions of people globally, is seeking a District Partnership Specialist to join our Professional Learning team and support districts in Hampton Roads, Virginia. At IXL, we seek to help districts transform teaching and learning through best-in-class technology and services. As a District Partnership Specialist, you’ll serve as a trusted consultant, guiding school districts in Hampton Roads, Virginia through every stage of their implementation. You’ll ensure each district has a clear plan for using IXL tailored to their district goals and initiatives. In addition to delivering professional development, you’ll meet regularly with district and school leaders to monitor progress, analyze data, and plan next steps. You’ll work closely with internal teams to identify opportunities to expand district partnerships and share insights that help shape our products and services. We are looking for an enthusiastic, highly organized, and strategic educational leader with school or district leadership experience who thrives in a collaborative, high-energy environment. The ideal candidate is a polished communicator and engaging presenter who is energized by being in schools and classrooms, building relationships, and supporting educators in the field. #LI-REMOTE This is a full-time remote position for candidates living in the Hampton Roads area of Virginia. WHAT YOU'LL BE DOING • Serve as an IXL implementation expert, supporting large, complex districts with their IXL implementation, • Partner with district leaders in Hampton Roads, Virginia to create and implement a professional development plan that supports a successful IXL implementation aligned to their goals and initiatives, • Build relationships with key stakeholders across districts, including district leaders, principals, and teachers, to ensure a consistent implementation, • Travel within Hampton Roads, Virginia to deliver professional development, meet with district and school leaders, visit classrooms, and provide other hands-on implementation support— 40% - 60% local travel with occasional overnight travel, • Partner with the Sales team to effectively manage and grow customer relationships, including supporting districts piloting IXL and other pre-sales opportunities, • Deliver high-quality live and virtual professional development sessions to drive engagement and usage of IXL, • Analyze and use data to drive decision-making and strategize next steps WHAT WE'RE LOOKING FOR • BA/BS degree, • Experience as a K-12 educator, with 5+ years of experience delivering professional development in K-12 settings, • MUST either have experience as a school or district administrator OR have extensive experience delivering PD to these audiences, • Experience leading a district or school instructional initiative or curriculum adoption, • An analytical, strategic thinker who can interpret data and develop effective plans that drive implementation, • Exceptional presentation skills; comfortable presenting to teachers and administrators, • Excellent interpersonal skills—dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude, • Organized, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish, • Self-starter and quick learner with a passion for improving education through technology

Major loss adjusting practice seeks to strengthen its Forensic Accounting Services Division through the appointment of two newly qualified Accountants (up to 3 years PQE); one centred in Birmingham and one in London/South East. • You will be part of an outstanding team of highly experienced Accountant/Adjusters, mid-range Forensic Accountants and graduates going through advanced training to develop their skills in the insurance claims field., • Our client provides wide-ranging services from traditional major loss support work to specialist areas such as cyber, product recall, contingency and professional indemnity, whilst simultaneously developing a forensic accounting practice., • All positions are home-based but there is flexibility for an office base if preferred. About you: • Candidates must essentially be ACA or ACCA qualified with up to 3 years PQE and looking to take their career in a different direction., • This is an outstanding opportunity to forge a new career as our client can accommodate all levels of ambition., • Current requirements exist in the Birmingham and London areas. Salary & Benefits: Basic salary up to £60,000 plus annual bonus, car/allowance, pension, private medical care and 25 days holiday.

Business Development Manager UK-Based (National Travel Required) £45,000 - £50,000 per annum + Car Allowance & Bonus Are you a results-driven sales professional with a knack for building long-term commercial relationships? A fast-paced, customer-focused distribution business is looking for a National Business Development Manager to accelerate growth through warm leads, strategic partnerships, and targeted solution selling. About the Role You'll be responsible for driving new business acquisition through a well-established pipeline of warm leads and collaborative partner networks. This is a strategic and hands-on role that requires a commercially savvy individual who excels in converting opportunities into high-value, long-term contracts. What You'll Be Doing • Identify, pursue, and secure new business opportunities across key sectors through qualified leads and existing partner channels., • Build tailored commercial proposals and present value-driven solutions to prospective clients., • Work closely with marketing, operations, and commercial teams to align offering with client needs and market demand., • Attend partner events, trade shows, and meetings to represent the business and enhance brand presence., • Maintain a robust sales pipeline, reporting on activity, conversion rates, and revenue forecasts., • Support the onboarding of new clients, ensuring a smooth handover to account management teams. What We're Looking For • Proven track record in B2B sales or business development, ideally retail/FMCG, • Strong experience converting warm leads and developing opportunities via commercial partnerships or referral channels., • Excellent presentation, negotiation, and relationship-building skills., • Comfortable managing long sales cycles and high-value contracts., • A proactive, self-starting mindset with the ability to work autonomously across a national territory. Why Join? This is a unique opportunity to join a growth-focused business that invests in its people and thrives on long-term client success. You'll be trusted to drive strategic sales activity with the support of a collaborative and experienced leadership team, offering genuine earning potential and career progression. About Cast UK Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector. With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board. For more information on Cast UK and a complete list of all of our current vacancies, please visit www.castuk.com.