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Client Advisor Administrator (IFA/Wealth Management) \n Stockport, Chesire \n £30,000 - £40,000 + Training + Bonus + Benefits \n Are you a Client Advisor/Administrator/IFA Admin or similar, coming from a background within the financial/legal/property services sector, looking to join a well-established, highly-impressive company, recognised as leaders within the wealth management industry for over forty years? \n Do you want to become a key member in a team of highly skilled sector specialists, respected for their premium quality service and best-in-class workmanship in every task they undertake? \n On offer for the successful Client Advisor/Administrator/IFA Admin or similar is the exciting opportunity to join a leading wealth-management business, offering impressive training and development opportunities, with the ability to assist you in gaining financial qualifications, as well as scalable career progression pathways as your role develops. Presenting itself is the chance to take the next step in your career with the opportunity to join an impressive company, at the very forefront of financial services, taking a scientific approach to investment, with an innovative and interesting strategy toward wealth management. \n In this role, the successful Client Advisor/Administrator/IFA Admin, will be responsible for the preparation of correspondence, documents and meetings alike. In addition, you will also be responsible certain financial tasks such as preparing invoices and reviewing client and office account entries. On top of this, you will be responsible for client and customer liaison, relaying correspondence and providing advice where applicable. Finally, you will also be responsible for both diary and email management as well as dealing with telephone enquiries. \n The ideal Client Advisor/Administrator/IFA Admin or similar will come from a background within the financial/legal/property services sector or a related field. In addition, you will also have strong organisational, communicational and analytical skills. On top of this, you will also have previous experience within a Client Advisor/Administrator/IFA Admin role or similar position, with prior working experience to IFA standard or a related technical discipline. Finally, you will be computer literate with a knowledge of Microsoft Office software, happy to work both as part of a team as well as autonomously. \n The Role: \n\n • Preparation of correspondence, documents and meetings alike\n, • Preparing invoices and reviewing client and office account entries\n, • Client and customer liaison, relaying correspondence and providing advice where applicable\n\n The Person: \n\n • Background within the financial/legal/property services sector or a related field\n, • Previous experience within a Client Advisor/Administrator/IFA Admin role or similar position\n, • Strong organisational, communicational and analytical skills\n\n Reference: BBBH26014 \n Keywords: Financial, Financial Services, Legal, Legal Services, Property, Property Services, Client Advisor, IFA, Admin, IFA Admin, Administrator, Wealth, Wealth management, Investment, CSA Advisor, Client Support, Advisor, Stockport, Chesire, England \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Creative Support is seeking warm, reliable, and proactive Support Workers to join our friendly team in Manchester. We provide quality care and support for individuals with learning disabilities in a vibrant service where no two days are the same. \n You will provide 1:1 support for an individual with autism and a learning disability in various activities, including employment, volunteering, community engagement, and daily living tasks at home. We are looking for someone with a great sense of humor who enjoys being part of an energetic team. \n Your role will include encouraging engagement in exciting social activities both within and outside the home, and developing warm, trusting relationships with service users and their families, ensuring they enjoy their time to the fullest. \n A clean and valid UK manual driving license is essential for this role. \n Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. \n Vacancy Reference Number:93651 \n Applications for this role must be submitted via the Creative Support website using the above vacancy reference number \n Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. \n We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. \n Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, we are also unable to accept Skilled Worker Visas.

Sheet Metal Worker - Trainer \n Hourly Paid (Rate Negotiable)Flexible Hours / Days to SuitHyde, Greater ManchesterPart-Time / Short-Term Contract \n We are looking for an experienced Sheet Metal Worker Trainer to join a well-established aerospace manufacturing business in Hyde. This is an exciting opportunity for a highly skilled aerospace sheet metal professional to utilise their expertise while helping develop the next generation of engineers. \n The successful candidate will work within a modern manufacturing environment, producing high-quality aerospace components while mentoring and training junior or less experienced colleagues. This position has been created to strengthen the existing team and ensure valuable skills and knowledge are passed on. \n This role would be ideal for a highly experienced Sheet Metal Worker approaching retirement, or someone who has recently retired and is looking for a flexible, part-time or short-term opportunity. \n Key Responsibilities \n\n • Manufacture precision aerospace sheet metal components to engineering drawings and specifications.\n, • Form thin sheet aluminium using traditional aerospace manufacturing techniques including rubber press forming, hand forming and wheeling.\n, • Produce work to close tolerances and the highest aerospace quality standards.\n, • Read and interpret engineering drawings and manufacturing specifications.\n, • Train, mentor and develop junior or less experienced Sheet Metal Workers.\n, • Share best practice and provide technical guidance to the wider manufacturing team.\n, • Ensure all work is carried out safely while complying with Health & Safety procedures and 5S standards.\n\n Key Skills: \n\n • Extensive aerospace sheet metal experience.\n, • Proven experience forming thin sheet aluminium using rubber press, hand forming and wheeling techniques.\n, • Ability to accurately read and interpret engineering drawings and specifications.\n, • Previous experience mentoring, coaching or training colleagues.\n, • Excellent attention to detail and commitment to producing high-quality workmanship.\n, • Strong communication skills with a patient and supportive approach.\n, • Commitment to maintaining high standards of safety, quality and housekeeping.\n\n Desirable Skills: \n\n • Previous experience working within a high-precision aerospace manufacturing environment.\n, • Experience supporting apprentices or developing less experienced team members.\n, • A recognised engineering or sheet metal qualification.\n\n What You Get in Return: \n\n • Competitive hourly rate, negotiated depending on experience.\n, • Flexible working hours and days to suit your availability.\n, • Opportunity to pass on your knowledge and shape the next generation of skilled aerospace engineers.\n, • Modern, clean and safe manufacturing environment.\n, • Friendly and supportive engineering team.\n, • Flexible part-time or short-term contract opportunity.\n\n This company is an equal opportunity employer and values diversity. They are committed to creating an inclusive workplace where everyone is treated fairly and with respect. \n Interested? \n Please submit your CV to Maria Vasileva at DCS Engineering via the link provided. Alternatively, email

We are looking for warm, caring Relief Support Workers to provide person-centred support to adults with autism spectrum conditions, and/or learning disabilities in the Levenshulme area. \n Your role will include: \n\n • Providing personal care, practical and emotional support to adults with learning disabilities\n, • Maximising service user outcomes by promoting independence and social inclusion\n, • Encouraging service users to be involved in decisions regarding their care and lives\n, • Collaborate with service users, their families and involved professionals to provide a consistent and coordinated service\n\n A minimum of 12 months’ experience is essential for all Relief roles. You will have a warm, caring nature, and a commitment to making a positive difference in people’s lives. \n As a Creative Support Relief Support Worker, you will have access to our free SONA app, which allows you to pick up shifts in any area of the country, and provides information on the service and shifts, as well as directions. You will be paid on a weekly basis. \n Vacancy Reference Number: 89840 \n Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. \n We are a passionate, inclusive, and anti-racist organization- Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. \n Applications are reviewed as they are received, and we do not provide feedback at the application stage. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service.As a Team Leader, you will work closely with the Registered Manager and Deputy Manager ensuring the effective delivery and daily operational management of our service. You will be responsible for leading a team of staff, providing supervision, coaching, performance management, and support to the staff team. You will ensure the provision of person-centered support that enables customers to maintain their independence, enhance their wellbeing, and enjoy opportunities for personal development.Your role includes overseeing the deployment of staff to meet individual needs and preferences within available resources, identifying training needs (both mandatory and service-specific), and maintaining accurate records. You will respond to referrals, undertake initial assessments of need, and ensure all service users have co-produced support plans and designated Key Workers. Establishing clear goals and pathways towards greater independence for service users, you will organize regular person-centered reviews, putting each person's views and journey at the heart of planning and decision-making.Working closely with local multi-disciplinary teams and community-based agencies, you will provide holistic, wrap-around support. You will maintain high standards of environmental safety and quality, ensuring a welcoming and inclusive atmosphere. Facilitating service user engagement, involvement, and peer support, you will support with ensuring robust quality monitoring methods.You will provide exceptional customer care, proactively communicate with stakeholders about risk management and the welfare of the people we support. Your strong ethical duty of care and commitment to safeguarding vulnerable individuals will be at the core of your work.If you're interested in this opportunity and would like to discuss it further, please contact Lea Kerrigan, Registered Manager on or Marie Walsh, Deputy Manager on .Vacancy Reference Number: 85914Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave and company paid enhanced DBS.We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK - This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.TPBN1_UKTJ

Vehicle Technician- Manchester -£30,000 - £40,000 Per Annum \n\n • Salary of £30,000 - £40,000 depending on experience\n, • Supportive and friendly working environment\n, • Long term career progression opportunities\n, • Stable, full-time permanent position\n, • Monday to Friday: 8:30am - 5:30pm\n, • Saturday rota: 8:30am - 12:30pm\n\n Vehicle Technician Company Overview: \n We are working with a highly respected independent automotive retailer known for quality, customer service, and long-term relationships, this is a growing business offering real stability and consistency. \n The workshop is modern and well equipped, supporting technicians working across a wide range of premium and mainstream vehicle brands. This ensures excellent day-to-day variety, along with access to up-to-date diagnostic equipment and strong technical support. \n With high standards across preparation, servicing, and aftersales, the business maintains a steady and varied workflow through its established service department. \n This is a great opportunity for a skilled Vehicle Technician looking for variety, stability, and genuine career development within a supportive and professional environment. \n Vehicle Technician Key Responsibilities \n\n • Carry out vehicle servicing and maintenance\n, • Complete pre-delivery inspections (PDIs)\n, • Replace cambelts, clutches, brakes, steering, and suspension components\n, • Diagnose faults and carry out effective repairs\n, • Ensure all work is completed safely and in line with manufacturer standards\n, • Maintain accurate job records and documentation\n, • Communicate effectively with customers and colleagues\n\n Vehicle Technician Requirements \n\n • Previous experience as a Vehicle Technician or in a similar role\n, • Strong diagnostic and fault-finding abilities\n, • Excellent attention to detail\n, • Ability to work independently and as part of a team\n, • Full UK driving licence preferred\n\n DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW \n Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers \n Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

Sales Manager (Machinery / OEM) \n \n £45,000 - £50,000 + £75k - £80k OTE + Uncapped Commission + Company Car + Enhanced Holidays + Fuel Card + Remote \n \n Manchester \n \n Are you a sales professional with experience in capital sales? \n Are you looking to join a company who offer excellent opportunities for career growth and uncapped commission? \n \n This company are an established provider of fuel and gas solutions for the laser cutting industry. They have been operating globally for the last 22 years with an expert team, that is highly skilled and provides gas generation solutions to over 240 customers across the UK. With clients around the globe, they are now looking to consolidate their market reach in the UK with a new sales manager. \n \n On offer is the chance to become a key asset to the growth of the company. You will be visiting clients in the North of the UK, from Scotland to Manchester and North Wales. The ideal candidate will be able to visit clients regularly and work from home. With full training provided, you will be able to sell and consult on the product portfolio, with clients across multiple industries. \n \n This role would suit any sales professional with experience in capital sales, looking to boost their salary and join a company who provide full product training and excellent career progression. \n \n The Role: \n\n • Manage existing client accounts across the North of the UK\n, • Conduct new business research and chase leads\n, • Consult and provide technical knowledge on the products you are selling\n, • Travel to clients across the North of the UK\n, • Work from home, calling and emailing clients/potential clients\n, • Regularly report to the Head of Sales\n\n \n The Person: \n\n • Proven experience selling capital equipment\n, • Full UK driving licence\n, • HNC/Degree in science or engineering related field\n\n \n If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. \n \n Keywords: Sales, North, UK, Capital Sales, Nitrogen, Laser Cutting, Manchester, Scotland, Wales, Equipment Sales, Gas Generation, Engineering, Manufacturer, Generators, Generator Sales, M62, Newcastle, Sales Manager, Regional Sales \n \n Reference Number: BBBH26031 \n \n We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. \n \n Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. \n \n

Client Advisor/IFA Administrator (Wealth Management) \n Stockport, Chesire \n £30,000 - £40,000 + Training + Bonus + Benefits \n Are you a Client Advisor/IFA Administrator or similar, coming from a background within the financial/legal/property services sector, looking to join a well-established, highly-impressive company, recognised as leaders within the wealth management industry for over forty years? \n Do you want to become a key member in a team of highly skilled sector specialists, respected for their premium quality service and best-in-class workmanship in every task they undertake? \n On offer for the successful Client Advisor/IFA Administrator or similar is the exciting opportunity to join a leading wealth-management business, offering impressive training and development opportunities, with the ability to assist you in gaining financial qualifications, as well as scalable career progression pathways as your role develops. Presenting itself is the chance to take the next step in your career with the opportunity to join an impressive company, at the very forefront of financial services, taking a scientific approach to investment, with an innovative and interesting strategy toward wealth management. \n In this role, the successful Client Advisor/IFA Administrator, will be responsible for the preparation of correspondence, documents and meetings alike. In addition, you will also be responsible certain financial tasks such as preparing invoices and reviewing client and office account entries. On top of this, you will be responsible for client and customer liaison, relaying correspondence and providing advice where applicable. Finally, you will also be responsible for both diary and email management as well as dealing with telephone enquiries. \n The ideal Client Advisor/IFA Administrator or similar will come from a background within the financial/legal/property services sector or a related field. In addition, you will also have strong organisational, communicational and analytical skills. On top of this, you will also have previous experience within a Client Advisor/Administrator/IFA Admin role or similar position, with prior working experience to IFA standard or a related technical discipline. Finally, you will be computer literate with a knowledge of Microsoft Office software, happy to work both as part of a team as well as autonomously. \n The Role: \n\n • Preparation of correspondence, documents and meetings alike\n, • Preparing invoices and reviewing client and office account entries\n, • Client and customer liaison, relaying correspondence and providing advice where applicable\n\n The Person: \n\n • Background within the financial/legal/property services sector or a related field\n, • Previous experience within a Client Advisor/Administrator/IFA Admin role or similar position\n, • Strong organisational, communicational and analytical skills\n\n Reference: BBBH26014 \n Keywords: Financial, Financial Services, Legal, Legal Services, Property, Property Services, Client Advisor, IFA, Admin, IFA Admin, Administrator, Wealth, Wealth management, Investment, CSA Advisor, Client Support, Advisor, Stockport, Chesire, England \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Job Title: Floor Layer - Social HousingLocation: ManchesterPay Rate: £19.00 - £22.00 per hour (CIS)Contract: Temp-to-PermStart Date: ImmediateOverviewWe are currently recruiting for a skilled and reliable Floor Layer to join a leading social housing contractor operating across the North West. This role offers an excellent temp-to-perm opportunity for an experienced professional with a strong background in flooring installations within occupied and void social housing properties.Key ResponsibilitiesInstall a range of flooring types including vinyl, laminate, safety flooring, and cap and cove flooring in social housing properties.Carry out works in both occupied and vacant homes while minimising disruption to tenants.Prepare sub-floors, including levelling and ensuring surfaces are ready for installation.Maintain high standards of workmanship in line with health and safety regulations.Work efficiently to meet job deadlines and productivity targets.Liaise with site managers and other trades to ensure smooth project delivery.RequirementsProven experience as a Floor Layer within residential or social housing environments.Competent in fitting vinyl, laminate, safety flooring, cap and cove flooring , and wet room/wet floor systems .Must have experience installing cap and cove flooring and wet floors.Good knowledge of sub-floor preparation techniques.Ability to work independently with strong attention to detail.Full UK Driving Licence - essential.Must have own transport for the temporary period. A company van will be provided if offered a permanent position.CSCS Card - essential.To ApplyPlease call Lucy from Building Careers on 01695 556800 or 07897 069193 .This position may not be for you, but feel free to call for a quick chat so we can help find more suitable opportunities with our colleagues.Building Careers UK specialises in Construction and Property recruitment and operates as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this role, you accept the Terms and Conditions, Privacy Policy, and Disclaimers available on our website.We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates.INDCTPBN1_UKTJ

Your new company A leading Construction Company is seeking an experienced Site Supervisor / Team Leader to join their team at HMP Manchester. Working within a secure custodial environment, you'll be responsible for coordinating small works, maintenance, reactive & planned activities across the prison estate and ensuring essential works remain operational. Your new role This is a hands-on supervisory position leading a team of skilled tradespeople including joiners, plumbers, electricians and specialist subcontractors. No two days are the same. One minute you could be responding to a blocked toilet in a residential wing, the next coordinating emergency electrical repairs or overseeing planned maintenance works. You'll assess defects, allocate the appropriate labour, monitor works through to completion and sign off jobs before handing them back to the client. Key responsibilities include: Managing a team of directly employed trades and subcontractors Coordinating reactive and planned maintenance works Assessing maintenance issues and prioritising workloads Ensuring works are completed safely and compliantly Liaising with prison staff and site management Monitoring quality, productivity and service delivery Managing job records, permits and compliance documentation Carrying out inspections and signing off completed works Handing completed jobs back to the client What you'll need to succeed Previous experience as a Site Supervisor, Team Leader, Maintenance Supervisor. Experience managing multi-trade teams including joiners, plumbers and electricians Strong construction trade background Excellent organisational and communication skills Ability to make decisions and manage workloads in a fast-paced environment Health & Safety awareness and a compliance-focused approach EL2 Clearance (essential) CTC Clearance (essential) What you'll get in return Immediate start £250 per day Basic PAYE Long-term freelance contract Potential to move into a permanent position Monday to Friday working pattern Stable work within a secure environment Opportunity to manage a skilled multi-trade maintenance team What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company Hays Recruitment are currently recruiting for an experienced Multi-Skilled Maintenance Joiner to join a well-established team working on a commercial maintenance contract across Manchester. This is an excellent opportunity for a skilled joiner looking for long-term, ongoing work with a busy and growing maintenance contractor. Your new role As a Multi-Skilled Maintenance Joiner, you will be responsible for carrying out planned and reactive maintenance works across commercial buildings, ensuring all repairs are completed to a high standard and within agreed timescales. General joinery repairs and maintenance Hanging and repairing doors Fitting locks, handles and ironmongery Repairing skirting boards, architraves and flooring Minor partitioning and fire door repairs Completing reactive maintenance works Basic multi-skilled tasks including patch plastering, tiling, painting and general building repairs What you'll need to succeed NVQ Level 2 or 3 in Carpentry & Joinery (or equivalent experience) Previous experience in commercial maintenance environments Multi-skilled maintenance experience desirable Ability to work independently and manage workloads efficiently Own tools preferredWhat you'll get in return ✅ Ongoing temporary work✅ Immediate start available ✅ Competitive hourly rate ✅ Weekly pay through Hays Recruitment ✅ Stable workload on a long-term commercial contract ✅ Opportunity to work with a reputable maintenance contractor What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ UK Remote | 💰£40,400 - £50,000 - | ✨ ⭐ Our Workforce Management team We're looking for an experienced and highly skilled Senior Forecast Analyst - Workforce Management (WFM) to join our team at Monzo. This pivotal role requires a forward-thinking individual with expertise in demand forecasting, volume modelling, and headcount planning to ensure optimal resource allocation across our customer operations and service teams. You'll be instrumental in using data-driven insights to predict business needs, mitigate risks, and present actionable strategies to senior leadership. As part of the Workforce Management team, you'll be responsible for creating and maintaining accurate volume and headcount forecasts, providing strategic guidance to leadership, and driving continuous improvement in forecasting methodologies. You'll work closely with cross-functional teams, including operations, finance, and customer service, to optimise workforce deployment, increase efficiency, and enhance overall business performance. 🔑 What you'll be doing • Volume & Headcount Forecasting: Develop advanced, data-driven volume and headcount forecasts using historical data, seasonal trends, business cycles, and other relevant factors. Deliver accurate forecasts across all business units to support operations and service delivery., • Forecasting Models: Design and implement sophisticated forecasting models that account for complex variables such as customer demand patterns, advisor availability, shift patterns, and external factors (e.g., market trends, seasonal events). You'll be skilled in modelling scenarios for various projects across different domains., • Executive Communication & Reporting: Prepare clear, concise, and actionable executive-level reports and presentations on forecast accuracy, trends, and resource requirements. Provide regular updates to senior leadership on forecast performance, insights, and any potential issues or risks. You'll also be able to produce documentation for senior stakeholders., • Data Analysis & Insights: Analyse large datasets, identify patterns and trends, and communicate key insights to stakeholders. You'll be proficient in using BigQuery and Looker to create visualisations and reports that inform decision-making., • Collaboration & Cross-Functional Coordination: Work closely with operations, people (HR), finance, and other departments to align forecasting models with company goals and initiatives. Provide recommendations to improve resource management and staffing levels based on forecast outcomes., • Continuous Improvement: Regularly evaluate the accuracy of forecasts and implement adjustments or enhancements to improve the quality of future predictions. Stay up-to-date with industry best practices, tools, and technologies to improve forecasting processes., • Capacity Planning: Work collaboratively with our capacity planning team and long-term forecasting strategic teams. You'll assist with short-term and long-term capacity planning efforts by translating forecasted volumes into actionable staffing requirements, ensuring service levels are met while optimising resource utilisation. 🤩 We’d love to hear from you if you have… • Demonstrable experience in workforce management, volume forecasting, and headcount planning, ideally in a fast-paced, high-growth environment (e.g., technology, customer support, operations)., • Expertise in WFM software and tools. Verint experience is preferred., • Strong proficiency in SQL, particularly with BigQuery., • Advanced Google Sheets skills (advanced formulas, pivot tables, and data analysis)., • A proven track record of creating and managing sophisticated forecasting models that drive business outcomes., • Experience presenting complex data to executive leadership and influencing decision-making through clear, strategic communication., • Excellent analytical skills with the ability to synthesise data, identify trends, and translate insights into actionable strategies. 💫 And even better if you have... • Familiarity with business intelligence and data visualisation tools, especially Looker., • Knowledge of workforce optimisation principles and methodologies., • Experience with scenario planning, resource modelling, and strategic capacity planning., • Strong interpersonal and communication skills, with the ability to collaborate effectively with cross-functional teams and senior executives., • The ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰£40,400 - £50,000 ➕ share options. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _. 🌈 The application journey 1) Application 2) Video Call with a recruiter 3) Take Home Task 4) 2x Interviews We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them _. Closing date for the role is Thursday 26th at 6pm. #LI-OH #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

📍London or UK Remote | 💰£110,000 - £125,000 + | ✨ ⭐Our Design team We’re a team of 100+ designers, researchers, and brand experts led by Chief Design Officer Vuokko Aro. We’re on a mission to make money work for everyone. Product Design makes up almost half of our design disciplines, working in tight-knit squads alongside research, product, and engineering to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark. The Operations Collective is where we design how help and customer support works at Monzo. We think holistically about the experience of getting support as a customer, and how that connects to the systems, tools, and people behind the scenes. We’re focused on delivering effortless, tech-led support experiences that can scale as Monzo grows. That means understanding customer problems deeply, preventing support needs where possible, solving issues at their source within the product, and designing seamless journeys whether customers self-serve or speak to a customer support agent. AI and automation play a central role, empowering customers to resolve simpler issues independently, and equipping our operations teams with intelligent tools to handle more complex cases with confidence and speed. We design across the full ecosystem: customer journeys, internal platforms, routing, and the foundations that enable us to scale safely. There’s a real opportunity to shape how help works across Monzo, end to end. 🔑You’ll play a key role by... • Embedding the long-term design vision for support experiences at Monzo, shaping how customer-facing journeys, internal systems, and human service connect into one coherent ecosystem., • Leading large, end-to-end design initiatives across ambiguous problem spaces, spanning AI-enabled help experiences, internal tooling, and operational workflows., • Designing with a service mindset, understanding what happens beyond the interface and shaping the real-world impact of your design decisions., • Designing across touchpoints; from the app, to the phone, to human support., • Navigating tradeoffs and guiding strategic decisions in an opinionated way., • Coaching the other Ops Collective designers by helping them to embed the vision in their work, running design crits and supporting them to shape their work., • Continuing to raise the bar for design craft and product excellence at Monzo, ensuring your work is a benchmark for quality and innovation across the organisation and our industry., • Partnering with cross-functional leaders to define and execute product strategies that translate into actionable plans you help build and ship., • Proactively addressing systemic challenges, reducing complexity, and creating better conditions for teams to deliver impactful work., • Acting as a visible ambassador for Design, sharing your work and its impact across the company to maintain Design’s place at the heart of Monzo., • Mentoring and levelling up designers across the discipline, fostering a culture of growth, collaboration, and belonging. 🤩 We’d love to hear from you if… • You’re an expert in your craft, with deep expertise in a specific design discipline and strong foundational skills across all areas of product design., • You’re comfortable designing for AI and automation-enabled environments, and excited by the opportunities AI creates to rethink how services operate., • You have experience working on complex service ecosystems, where digital products connect to real-world operations, people, or logistics., • You’re passionate about improving how humans and technology work together, creating experiences that feel seamless to customers and empowering to the teams delivering support., • You have a proven track record of delivering high-impact design work that drives customer outcomes, influences company metrics, and achieves commercial goals., • You’ll have excellent visual, UI and interaction skills, and the ability to think through complex interaction design., • You thrive in ambiguity, leading teams to deliver in complex, fast-changing environments while maintaining a high bar for quality., • You’re a strategic thinker who can shape product direction across multiple areas and translate organisational goals into clear, actionable plans., • You’re a natural collaborator, skilled at working cross-functionally to improve ways of working and deliver greater value for customers and the business., • You’re passionate about growing and shaping the Design team, whether through hiring, onboarding, or creating resources that scale your impact across the organisation., • You’re pragmatic and proactive, always looking for ways to improve Design’s impact at Monzo while balancing the need to “get the job done”. 🙌What’s in it for you 💰£110,000 - £125,000 ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! 🌈 The application journey has 3 key steps • 30-minute call with our Recruiter, Tom, • 1-hour craft interview where you’ll present a single case study to 2 members of our Design team., • 2 x 45-minute interviews covering Leadership & Values and Strategy & Impact. This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-TR1 #LI-Remote

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