Call Centre Sales Advisor
5 days ago
Brentford
Call Centre Sales Advisor\n West London | Circa £27,000 basic + Uncapped Commission + Benefits \n We're working with a well-established and growing business within a customer-focused, service-led sector, looking to recruit a Call Centre Sales Advisor to join their team in West London. \n This is a fantastic opportunity for someone who enjoys a fast-paced, sales-driven environment, with a strong focus on inbound enquiries (around 95%), meaning you'll be dealing with warm, engaged customers rather than heavy outbound calling. The Role\n You'll be responsible for managing a high volume of inbound enquiries, supporting customers through their journey and converting opportunities into sales, with only a small element of outbound follow-up. \n Key responsibilities include: \n\n • Handling predominantly inbound sales calls (circa 95%)\n, • Responding to customer enquiries via phone and email\n, • Building strong relationships with new and existing customers\n, • Understanding customer needs and tailoring solutions accordingly\n, • Maximising opportunities through upselling additional services\n, • Maintaining accurate records on the CRM system\n, • Supporting with reporting and general team performance\n, • Escalating any issues or complaints where required\nAbout You\n\n, • Experience within a call centre or contact centre environment prefferred but not essential\n, • Customer service sales experience is a must\n, • Strong communication and interpersonal skills\n, • A confident, proactive approach to sales\n, • Comfortable working to targets in a performance-driven environment\n, • Organised, self-motivated and able to manage multiple tasks\n, • A team player who thrives in a collaborative setting\nWhat's on Offer\n\n, • Circa £27,000 basic salary\n, • Uncapped commission structure\n, • Only 1 weekend per month sometimes less, supporting a strong work life balance\n, • Supportive team environment\n, • Ongoing training and development\n, • Opportunity to grow within a stable and expanding business\n\n BBH36070