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  • Supervisor
    Supervisor
    6 days ago
    £13.5–£15 hourly
    Full-time
    Ealing Broadway, Ealing

    We are currently recruiting a Front of House Supervisor for our restaurant in Ealing Broadway. We are looking for an experienced hospitality professional who can confidently oversee the front-of-house floor, deliver outstanding customer service, and lead our FOH team by example. Previous experience in the same or a similar supervisory position is essential. Key Responsibilities: • Overseeing the smooth running of the front of house floor, • Ensuring exceptional guest experience at all times, • Leading, motivating, and supporting the FOH team, • Managing daily service standards and operational procedures, • Handling customer queries and resolving issues professionally, • Supporting rota planning and shift organisation Requirements: • Proven experience as a Supervisor (or similar leadership role) in hospitality, • Strong leadership and communication skills, • Excellent customer service focus, • Ability to perform under pressure in a busy restaurant environment, • Good organisational and problem-solving skills What We Offer: • Clear career progression opportunities within the company, • Access to development and training courses, • Free meals on shift, • Flexibility with rota planning, • Opportunity for full-time progression for candidates willing to support and work across other company venues in London This role can be part-time or full-time, depending on availability and flexibility. If you are a proactive leader with a passion for hospitality and team development, we would love to hear from you. Remoli Group – Recruitment Team

    Immediate start!
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  • Operations Supervisor
    Operations Supervisor
    2 months ago
    £3800–£4800 monthly
    Full-time
    Southall

    About J&T Express UK J&T Express is a leading global logistics and express delivery company operating across Asia, the Middle East, Latin America and Europe. As part of our continued expansion in the UK, we are looking for a detail-oriented Exception Handling Operative to join our growing operations team. Role Purpose The Operations Supervisor is responsible for overseeing the day-to-day warehouse and parcel processing activities within the hub, ensuring operational efficiency, service quality, safety compliance and team performance. The role will lead frontline operational teams, monitor performance against KPIs and support the Hub Manager in delivering a safe, productive and customer-focused operation. Key Responsibilities Operational Management • Supervise daily hub operations, including inbound, sorting, outbound and parcel handling activities., • Ensure parcels are processed accurately and within operational service level targets., • Monitor workflow and allocate resources to meet operational demand., • Support volume planning during peak and off-peak periods., • Identify operational bottlenecks and implement corrective actions. Team Management • Lead, motivate and support Team Leaders and operational employees., • Manage attendance, punctuality and workforce productivity., • Conduct team briefings and communicate operational priorities., • Provide coaching and on-the-job training to employees., • Support recruitment, onboarding and performance management activities. Performance & KPI Management • Monitor operational KPIs including:, • Throughput, • Productivity, • Scan Compliance, • Sort Accuracy, • Service Performance, • Damaged Parcels, • Exception Volumes, • Health & Safety Metrics, • Investigate performance issues and implement improvement plans., • Produce operational reports and performance updates. Quality & Compliance • Ensure compliance with all company operational procedures., • Promote and maintain a strong Health & Safety culture., • Support accident investigations and corrective actions., • Ensure operational audits and compliance checks are completed., • Monitor parcel exception handling and quality standards. Stakeholder Collaboration • Work closely with Transport, Customer Service, Quality and Administration teams., • Support communication between operational departments., • Escalate operational risks and service issues where necessary. Candidate Requirements Essential • Previous experience in logistics, parcel, warehouse or distribution operations., • Experience supervising operational teams in a fast-paced environment., • Strong leadership and people management skills., • Good problem-solving and decision-making ability., • Experience managing operational KPIs., • Good communication and organisational skills., • Ability to work under pressure and meet deadlines. Desirable • Experience within parcel delivery, courier or express logistics operations., • Knowledge of warehouse management systems and handheld scanning devices., • Health & Safety awareness within warehouse operations., • Experience leading shift operations within a distribution centre.

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