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Provides support to residents who requires care on a daily basis/Responsible for assisting with daily tasks, thereby improving the quality of the residents lives/ Assisting the patient with bathing, grooming and getting dressed/Preparing and serving meals at the appropriate time/ Administering oral and topical medication under the supervision of medical personnel/Providing mental and emotional support/Making recommendations to family members and healthcare personnel on the plan of care/ Organising suitable recreational activities for the patient/ Collaborating with other health care and social care professionals to provide the best possible care. \n The Residential Support Worker is required to work effectively as part of the staff team responsible for providing personal care, medication, supporting the financial management and accessing the community. \n Assist with attending medical appointments and representing the company in the community. \n Contribute to the day-to-day running of the placement in accordance with policies and procedures set out in the Policy and Practice Manual and the home’s Statement of Purpose. \n Build successful and appropriate relationships with the Resident(s) who are often vulnerable. This is central to our philosophy and practice; therefore, personal qualities such as honesty, sensitivity, openness, compassion, reliability, sense of fairness, flexibility, effective communication skills and a sense of humour are considered to be central to the work. \n To be confident, assertive and firm, with the ability for self-reflection and cool decision- making when under pressure.

Night Resident Experience Assistant - Birmingham - £30,000 per annumMy client, a globally established and leading Real Estate Agency, are currently seeking a Night Resident Experience Assistant to join their brand-new luxury residential Build-to-Rent development in Birmingham compromising of 667 apartments.You will be providing support to the onsite property management services team in the delivery of a high-quality service for the benefit of clients and tenants. You will ensure a high level of customer service is provided to residents at all times, all statutory H&S requirements are met and engage residents to create a sense of community within the building. Ensure the safety and security of the development is at the forefront of your mind and all issues are dealt with swiftly and in a professional manner.Key Responsibilities \n\n • Welcoming residents to the scheme whilst providing first-class customer service at all times\n, • Ensuring the front desk is manned at all times and is presented to a high standard\n, • Monitoring the resident services email inbox and actioning requests and enquiries as required\n, • Creating a community feel through communication, events and innovations\n, • To act as the first point of call for residents to report maintenance issues\n, • Ensuring up-to-date resident communication via various channels including social media\n, • Co-ordinating all contractor appointments and logging issues in order that required service levels are attained\n, • Carrying out regular inspections of communal areas and apartments\n, • Ensuring communal areas and available apartments are well presented and appealing to prospective tenants at all times\n, • Ensuring all leasing trackers are up to date showing apartment availability, number of viewings etc\n, • Meet and greet with new tenants; providing Familiarisation tours and new tenancy information where require\n, • Completing full check-in and check-out reports\n, • Complete regular building walks to ensure there are no Health and Safety issues evident or any security concerns. Highlighting any issues to your Line Manager and taking the appropriate action at the time.\n, • Undertake relevant compliance checks as required by the Resident Services Manager such as apartment water flushing, fire doors check etc\n, • Completing any special projects as required\n, • Completing any special projects assigned by the reporting Manager\n\n Security SIA licence will be requiredSills and Experience required: \n\n • Strong interpersonal skills\n, • Proactive and dynamic taking ownership of all core duties\n, • Accuracy and attention to detail\n, • Excellent communication skills displaying sensitivity to and understanding of residents' needs\n, • Ability to handle multiple tasks\n, • Competent in using, Word and Outlook\n, • Flexible and cooperative at all times, working as a member of a Team\n, • Understanding the importance of achieving deadlines and ensuring quality output\n, • Use initiative and take responsibility for providing solutions\n, • To ensure confidentiality and security of all business, client and customer documentation/information\n, • Well-groomed and of smart appearance\n, • Dynamic approach, problem-solving, well organized and ability to work well under pressure\n\n Working Hours: 4 days on, 4 days off - 7am to 7pmSalary: £30,000 per annumFor more information, please contact Megan on the Business Support team at Dove & Hawk Property recruitment. \n Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk

With our headquarters in central Birmingham and teams across the UK, we’re a business built on collaboration. From operations to marketing to finance, our people work together to keep things moving and keep improving. We invest in our people, our tech, and how we work — because getting those right drives better outcomes for our clients, customers, and each other.What You’ll Be Doing \n No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. \n\n • Support Property Managers in delivering excellent service across residential portfolios.\n, • Manage resident and stakeholder enquiries, escalating issues where required and maintaining accurate records.\n, • Prepare correspondence, raise contractor work orders, and coordinate insurance claims and key/fob requests.\n, • Monitor workflows, update property systems, and provide administrative support to ensure efficient portfolio management.\n, • Liaise with residents, contractors, and stakeholders to resolve queries and support day-to-day property operations.\n, • Conduct occasional site visits to build property knowledge and support service delivery.\n\n What You Need to Succeed \n\n • Strong administrative and organisational skills alongside attention to detail.\n, • Customer service excellence and your ability to create a strong rapport and lasting connections with our residents and clients\n, • Proficient IT user, able to use MS packages as well as a range of internal systems\n, • Experience of working in a similar role is desirable\n\n Why Join Us? \n\n • Time to Recharge: 25 days’ holiday plus bank holidays\n, • Future Security: Enhanced pension scheme based on role\n, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards\n, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support\n, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most\n, • Life Assurance: Peace of mind for you and your loved ones with financial protection in place when it matters most\n, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally\n, • Mental Health Support: 24/7 mental health services\n, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way\n, • Giving Back: One volunteer day annually to support a charity or cause close to your heart\n, • Benefit Platform: One online platform for all benefits and recognition\n\n At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Interim Registered NurseSalary: £25.02 per hour + Overtime Enhancements paying £26.78 per hour}Location: Solihull, West MidlandsHours: Full time, days \n An opportunity is currently available through HCR Recruitment for an Interim Registered Nurse (Day Shifts) to join a well-established service in Solihull for a 12-month placement. This is an excellent opportunity for an Interim Registered Nurse to work within a supportive clinical environment, delivering high-quality care to residents while maintaining strong professional standards and teamwork. \n Benefits for the Interim Registered Nurse: \n\n • Opportunities for additional overtime, paid at £26.78 per hour\n, • Extensive Learning & Development support, with fully funded clinical skills and mandatory training\n, • Full assistance with NMC Revalidation\n, • Clear career progression opportunities within the organisation, including pathways to Clinical Lead, Nurse Manager, Regional Support Manager, and Director-level roles\n, • Free DBS check\n, • Generous holiday pay scheme designed to reward commitment to your role\n, • Complimentary refreshments during shifts, including drinks and snacks\n\n Duties for the Interim Registered Nurse: \n\n • Maintain accurate nursing documentation in line with professional standards\n, • Support safe medication management, including ordering, storage, and administration\n, • Ensure care plans and records are up to date and person-centred\n, • Complete allocated tasks within the clinical calendar and ensure compliance is maintained\n, • Undertake daily resident assessments to support appropriate care delivery\n, • Work in line with the NMC Code at all times.\n, • Promote dignity, respect, and independence for all residents Lead and contribute to daily handovers with care and nursing staff\n, • Participate in daily communication meetings and information sharing\n, • Undertake additional duties as required by the Manager or Clinical Lead\n\n Interim Registered Nurse Requirements: \n\n • To have an active NMC pin\n, • To be genuinely caring and trustworthy\n, • A genuine desire to make a positive difference in the lives of residents receiving nursing care\n\n For the right candidate, there may be potential for a permanent role in the future, depending on performance and service needs. Click Apply today to be considered for this Interim Registered Nurse role.

Grade/Salary: Band Hay 1 (£74,454 to £84,792)Contract Type: Full time, PermanentWorking Pattern: 37 hours per week, Monday - FridayLocation: Sandwell Council House, Oldbury (Hybrid)Closing Date: 12/07/2026Sandwell Councils Finance Division is seeking a detailed Head of Revenues, Benefits and Transactional Services to join its team based in Oldbury, West Midlands. The organisation operates to a hybrid working model.The purpose of the role is to provide strategic and operational leadership for Revenues, Benefits and Transactional Services, developing and delivering clear operational plans that maximise performance, value for money and resident outcomes. It leads a broad portfolio including Council Tax, Business Rates, Benefits, Corporate Debt, Adult Social Care charging and payments, Accounts Payable and Receivable, and customer contact services. The postholder will act as the Councils lead for income collection and welfare administration, ensuring full legislative compliance, effective policy development (including the Council Tax Reduction scheme), and a high-quality, customer-focused service.The role drives continuous improvement and digital transformation, modernising collection and transactional processes, embedding a single view of debt, and expanding automation and self-service to improve efficiency and resilience. It is accountable for effective debt recovery, supplier and customer relationships, adult social care financial assessments and payments, and the delivery of welfare support and hardship schemes. The postholder will also champion safeguarding and support for vulnerable residents, oversee statutory returns and subsidy claims to protect Council income, and ensure external funding opportunities are maximised while financial risk is tightly controlled.Attributes that you would bring to the role:Significant, demonstrable leadership experience in Revenues and Benefits, to include - project management, people management, budget management, performance management and best value.A deep understanding of the relevant legislation, policy, and best practice.A proven track record of delivering service improvement, transformation, and operational excellence.A commitment to delivering exemplary customer service.Excellent communication and stakeholder-management skills.An understanding of local government decision making and governance and experience of working with elected members.The confidence to lead change and the passion to make a real difference for Sandwells residents.Why Sandwell Council?At Sandwell Council, our work has a real impact. We are proud to be a values-led organisation that supports its employees with excellent benefits, a competitive remuneration package, and a strong focus on development. By joining us, youll play a key role in delivering services that make a real and lasting difference to thousands of people across the borough.To be considered , please submit a CV and supporting statement.We reserve the right to close this vacancy early should a high number of applications be received. Applicants are therefore strongly encouraged to apply as soon as possible.If you are an internal candidate and currently at risk, please let the recruiting manager know.We place equality, diversity and inclusion at the core of who we are and how we lead, where every voice matters. At Sandwell, we recognise and value the richness that comes from diverse lived experiences, perspectives, backgrounds and identities. This diversity makes us a stronger and more effective council.We welcome applications from all backgrounds and are committed to building a workplace where everyone feels they belong, are treated fairly, and have the opportunity to thrive. Creating an environment where colleagues feel respected, supported and able to contribute fully is central to our culture and the way we work. We are committed to ensuring that all applicants and employees have equitable access to opportunities. Reasonable adjustments are available throughout the recruitment process and within the workplace so that everyone has the support they need to perform at their best and succeed in their role.If you have any questions relating to equality, diversity, and inclusion, you can contact the EDI Team by visiting our website.If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.If you have a disability and require assistance in submitting your CV, would like to request reasonable adjustments to assist you in this process please contact us directly.REF-229 437TPBN1_UKTJ

FIELD SERVICE ENGINEER SALARY £50,000 – £55,000 DOEOTE £70,000 +We are looking to expand Imperium Automation's dynamic team of Field Service Engineers with vacancies available to cover various geographic regions and a number of OEM solutions across our client base. This role involves installing, maintaining, and repairing equipment at customer sites, ensuring minimal downtime and excellent customer satisfaction. If you have a passion for problem-solving, a hands-on approach, and strong technical expertise, we want to talk to you ! This is a varied role and that will see you providing shift cover, responding to breakdowns at multiple sites and carrying out preventative maintenance on material handling and storage retrieval systems, conveyors, packaging machinery, robotics etc while assisting with installations and projects predominately at, but not limited to, Distribution Centres. You will need to be a strong communicator and to be able to integrate with resident teams at our clients sites ensuring that you are representing Imperium Automation in a professional manner at all times. As a business we offer 24/7/365 reactive maintenance support to our clients and you will need to offer a degree of flexibility to ensure we meet their expectations.Essential Knowledge, Skills and Experience for this Field Service Engineer Role\n\n • NVQ Level 3 or Apprentice Trained Electrical / Multi Skilled \n, • Good understanding of PLC's \n, • Experience of working in Automated Distribution Centres\n, • Sound awareness of risk assessment, method statements, permits and working safely.\n, • Strong problem solving skills\n, • Experience with liaising with customers in a professional manner \n, • IPAF trained and confident working at height, confined spaces \n, • Confidently work on your own and with customer resident engineering team\nBenefits of this Field Service Engineers role\n\n, • Salary £50 - £ hour week contract) OTE @£70k +\n, • Paid Door to Door\n, • Overtime at 1.5\n, • Company Van, Fuel Card, Phone, Laptop\n, • Holiday 25 Days + Bank Holiday \n, • Nest Pension\n If you are an experienced Field Service Engineer looking to take the next step in your career we want to hear from you !

AR887 – Service ControllerLocation: MinworthSalary: £27,000 - £30,000Overview:First Military Recruitment are currently seeking a Service Coordinator and behalf of one our clients.To provide a point of contact for customers and Engineers. To Coordinate Service Engineers on a daily basis. To raise new jobs, close and process chargeable invoices and close down none chargeable internal jobs to the correct cost centre.Duties and Responsibilities: \n\n • Take incoming calls from customers and action as necessary.\n, • Plan workloads and deploy engineers ensuring maximum efficiencies are maintained.\n, • Liaise with other depots, dealers and 3rd party service providers when customers are out of Depot area, ensuring that they respond within agreed timescales and provide and updated daily status report on any ongoing jobs.\n, • Log and provide key information to enable accurate and meaningful KPI’s to be produced.\n, • Customer liaison/Queries/Quotations/Estimates\n, • Engineer contact/Communication/Support\n, • Check & monitor Job sheets/Timesheets using Daily Ops Monitor bringing any variances to the attention of the service manager\n, • Ensure parts requests are followed up to maximise efficiencies and reduce disruption/downtime to customers.\n, • Produce estimates for chargeable work using generic template.\n, • Cover during absence/holidays for colleagues\n, • General Admin duties, Incl. Filing, Emails diverted, Letters etc\n, • Authorise overtime in conjunction with the Service Manager, monitor and record on the internal log.\n, • Manage VOR machines to minimise downtime, ensuring all VOR parts are ordered in a timely manner to minimise downtime.\n, • Monitor holidays and sickness ensuring resident sites are covered and ensuring engineer utilisation is maximised.\n, • Ensure all SLA’s are achieved.\n, • To ensure all completed chargeable jobs are invoiced daily and that all completed engineers ‘work in progress’ is closed down and cleared off the system daily.\n, • To perform any other reasonable duties that may be required from time to time within the scope of your knowledge, skills and ability\n\n Skills and Qualifications: \n\n • PC Literate\n, • Good telephone manner\n, • Strong interpersonal, organisation, motivational and communication skills.\n\n Location: Minworth Salary: £27,000 - £30,000

Your new companyA well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods.Your new roleAs a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: \n\n • Managing tenancy and estate-related issues across a designated housing patch.\n, • Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements.\n, • Supporting tenancy sustainment and signposting customers to relevant support services.\n, • Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes.\n, • Conducting tenancy visits, estate inspections, and customer meetings.\n, • Assisting with the allocation and letting of vacant properties.\n, • Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters.\n, • Supporting resident engagement activities and customer satisfaction initiatives.\n, • Maintaining accurate records and contributing to performance reporting requirements.\n, • Building strong relationships with community partners to support residents and improve neighbourhoods.\n\n What you'll need to succeedTo be successful in this role, you will have: \n\n • Previous experience within housing management, tenancy management, income recovery, or a related social housing environment.\n, • Knowledge of rent arrears management, tenancy sustainment, and housing legislation.\n, • Experience managing customer cases and resolving complex housing issues.\n, • Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders.\n, • Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters.\n, • Good IT skills and experience maintaining accurate housing management records.\n, • The ability to work independently, manage a busy caseload, and achieve performance targets.\n, • A full UK driving licence and access to a vehicle for business use.\n\n What you'll get in return \n\n • Competitive hourly rate of £21.00 - £25.00 per hour.\n, • Full-time temporary opportunity with a respected housing provider.\n, • Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities.\n, • Opportunity to make a tangible difference to residents and communities.\n, • Supportive team environment and exposure to a broad range of housing services.\n, • Flexible, community-based role with regular customer and stakeholder interaction.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyAn established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities.Your new roleAs the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: \n\n • Leading the delivery of customer engagement strategies and resident involvement programmes.\n, • Facilitating tenant panels, scrutiny groups, forums, and engagement events.\n, • Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements.\n, • Producing reports, surveys, annual tenant reports, and impact assessments.\n, • Managing customer feedback, complaints monitoring, and service improvement initiatives.\n, • Building strong partnerships with community organisations, stakeholders, and external agencies.\n, • Supporting the development of staff training relating to customer engagement and tenant participation.\n, • Line managing a Community Partnership & Engagement Assistant.\n, • Representing the organisation at meetings, forums, and community events across the region.\n\n What you'll need to succeedTo be successful in this role, you will have: \n\n • Experience working within social housing, community engagement, customer involvement, or a related sector.\n, • Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles.\n, • Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders.\n, • Previous experience managing or supervising staff.\n, • Excellent stakeholder management and relationship-building skills.\n, • Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks.\n, • Strong communication, influencing, and organisational skills.\n, • Good digital and IT skills, including the use of social media and online engagement platforms.\n, • A full UK driving licence and access to a vehicle for business use.\n\n What you'll get in return \n\n • Competitive hourly rate of between £24.00 - £28.50 per hour.\n, • Opportunity to make a genuine impact on customer experiences and service improvement.\n, • Varied and rewarding role with a mix of office, community, and stakeholder engagement activities.\n, • Supportive and collaborative working environment.\n, • Opportunity to lead on resident engagement initiatives and influence organisational strategy.\n, • Ongoing professional development and training opportunities.\n, • Flexible role with travel across the West Midlands and occasional wider UK travel.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home. \n \n A Day in the Life of an Online Data Analyst: \n\n • In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide\n, • Completing research and evaluation tasks in a web-based environment such as verifying and comparing data, and determining the relevance and accuracy of information.\n\n Join us today and be part of a dynamic and innovative team that is making a difference in the world! \n \n TELUS Digital AI Community \n Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands \n \n Qualification path \n No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. \n \n Basic Requirements \n\n • Full Professional Proficiency in English language\n, • Being a resident in United Kingdom for the last 5 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in United Kingdom\n, • Ability to follow guidelines and conduct online research using search engines, online maps, and website information\n, • Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance\n, • Daily access to a broadband internet connection, computer, and relevant software\n\n \n Assessment \n In order to be hired into the program, you’ll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. \n \n Equal Opportunity \n All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity. \n

Complaints Investigator (Temporary) – Work From Home \n Location: Remote (Work From Home)Training: 2 days in the Ealing office (expenses paid)Hours: Monday to Friday, 9:00am – 5:00pmPay Rate: £14.34 per hour PAYEStart Date: Immediate start availableContract: Temporary booking until at least October, with potential extension \n About the Role \n We are seeking an experienced Complaints Investigator to join a busy and customer-focused team on a temporary basis. This is an excellent opportunity for someone with strong complaint-handling experience who is passionate about delivering fair outcomes and excellent customer service. \n Working remotely, you will investigate and resolve resident complaints, ensuring cases are handled efficiently, fairly and in line with the 2024 Housing Ombudsman Complaint Handling Code. You will play a key role in supporting positive resident experiences and driving continuous service improvement. \n Key Responsibilities \n\n • Conduct thorough investigations into resident complaints, gathering and analysing all relevant information to reach fair and balanced resolutions.\n, • Liaise with internal departments and external contractors to obtain evidence and progress complaint cases.\n, • Ensure all complaint handling activities comply with the Housing Ombudsman Complaint Handling Code and other relevant regulations.\n, • Maintain accurate and detailed records of all complaint-related activity within the CRM system.\n, • Identify recurring themes and trends, providing feedback to management to support service improvements and reduce future complaints.\n, • Deliver timely responses in line with agreed service levels and organisational standards.\n\n What Success Looks Like \n\n • Complaints are resolved fairly, thoroughly and within agreed timescales.\n, • High levels of resident satisfaction and positive feedback.\n, • Full compliance with the Housing Ombudsman Complaint Handling Code.\n, • Clear, accurate and comprehensive case records maintained at all times.\n\n About You \n Experience \n\n • Proven experience in a complaints investigation, complaints handling, customer service or contact centre environment.\n, • Experience working within social housing or a similar public sector environment is desirable.\n, • Demonstrable experience managing complex or escalated complaint cases.\n\n Skills & Knowledge \n\n • Excellent written and verbal communication skills.\n, • Strong organisational and time management abilities, with the capability to manage competing priorities and meet deadlines.\n, • Experience using CRM systems, contact centre platforms (including Genesys) and digital communication tools.\n, • Strong understanding of complaint investigation principles and best practice.\n, • Excellent knowledge of the Housing Ombudsman Complaint Handling Code.\n\n Personal Attributes \n\n • Customer-focused, with a genuine commitment to delivering excellent resident service.\n, • Adaptable and flexible in a fast-paced environment.\n, • Resilient and professional when handling challenging or sensitive situations.\n, • Detail-oriented with a fair, balanced and solution-focused approach.\n\n What's on Offer \n Remote working Immediate start £14.34 per hour PAYE Monday to Friday, 9am–5pm Training provided in Ealing (expenses paid) Assignment secured until at least October, with potential for extension \n If you have experience investigating complaints and are looking for your next opportunity, we'd love to hear from you. Apply today for an immediate start.

4Recruitment Services are seeking to recruit a Community Housing Officer for our client based in Dudley. \n Purpose of Role: \n\n • To deliver a community focussed tenancy and estates management service, highly visible to tenants, residents and other stakeholders.\n, • To directly manage tenancies in a specified patch within a defined geographical area, working closely with other Housing and Communities teams, other Council Departments and other agencies to provide responsive services to customers create attractive, well maintained, safer estates.\n, • To support individual households to maintain their tenancies in a suitable and effective manner through the direct delivery of service and the commissioning of work through other teams / services.\n\n Duties include: \n\n • Manage a designated housing patch, acting as the main frontline contact for tenants and residents on tenancy and estate management matters.\n, • Provide advice, guidance, and support to customers in line with tenancy agreements, policies, and procedures.\n, • Manage tenancy compliance, including home visits, tenancy reviews, estate inspections, and proactive estate management.\n, • Investigate and respond to customer enquiries, complaints, compliments, and service issues promptly and effectively.\n, • Identify and manage breaches of tenancy conditions, including anti-social behaviour, taking appropriate enforcement action where required.\n, • Work with vulnerable residents and manage complex cases, coordinating support from relevant teams and external agencies to help sustain tenancies.\n, • Carry out estate walkabouts and inspections, identifying health and safety concerns, repairs, environmental issues, and improvements required.\n, • Support residents through challenging circumstances, including domestic abuse, bereavement, relationship breakdown, and changes in health or personal circumstances.\n, • Promote resident involvement and community engagement by building positive relationships with tenants, resident groups, local stakeholders, and partner agencies.\n, • Work collaboratively with colleagues and external organisations to improve neighbourhoods and enhance the customer experience.\n\n Essential Requirements: \n\n • Previous experience within housing, tenancy management, estate management, or a similar customer-focused role.\n, • Knowledge and understanding of tenancy agreements, housing policies, procedures, and relevant legislation.\n, • Experience of managing tenancy issues, including anti-social behaviour, tenancy breaches, and complex casework.\n, • Experience of undertaking home visits, estate inspections, and working within local communities.\n, • Full UK driving licence and access to a vehicle is essential, as the role requires travel across a designated housing patch.\n\n Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. \n To discuss this vacancy in further detail or any other vacancies, please contact our Team on or email

£30,000 plus annual bonus (Circa £3000 to £6000) \n\n • Autonomous role with the opportunity to run your own building and create an amazing experience for the student residents.\n, • Monday to Friday with occasional/ad hoc weekend work when required\n, • 40 hour week\n, • 28 days holiday plus bank holidays\n, • Previous experience from PBSA/Student accommodation, rental living, hospitality/hotels or community management roles within property.\n, • Flexible role so would work well for a parent returner or experienced and driven individual who wants the security of a consistent and secure career at this level.\n\n \n Role Purpose \n The Accommodation/Community Manager will lead the day-to-day resident experience at a 70-bed purpose-built student accommodation site, ensuring the building is welcoming, well managed and professionally presented at all times. The role will focus on building positive relationships with residents, visitors, and university accommodation contacts, while supporting occupancy, customer service and site promotion. \n \n Key Responsibilities \n -Act as the main point of contact for residents, visitors and prospective tenants. \n -Meet and greet visitors in a professional and approachable manner. \n -Conduct site tours and show prospective residents around the accommodation. \n -Support diary management, appointments and booking arrangements. \n -Build strong relationships with residents to encourage a positive community atmosphere. \n -Work with marketing support to build excitement about any seasonal social events being run for students. \n -Respond to enquiries promptly and professionally, both in person and via phone or email. \n -Maintain accurate records, logs and general site administration. \n -Promote a warm, welcoming and high-quality living environment. \n -Undertake other reasonable duties in line with the needs of the site. \n \n Person Specification \n -Excellent communication and rapport-building skills. \n -Strong customer service experience in a front-facing environment. \n -Confident working with residents, visitors and external contacts. \n -Good IT skills, including familiarity with social media platforms. \n -Organised, reliable and able to manage multiple priorities. \n -Professional, approachable and proactive in style. \n \n

As a Perl Developer you'll be responsible for writing and maintaining Perl code, troubleshooting issues in production systems, and developing new functionality. You'll also support system integrations and work closely with internal stakeholders to ensure technical delivery aligns with business needs. Key Responsibilities: • Write, maintain, and enhance Perl-based web and backend applications., • Support business-critical legacy systems and progressively contribute to modernisation plans., • Develop new features and integrations with third-party platforms or internal tools., • Troubleshoot and resolve application bugs and performance issues., • Collaborate with web designers, software developers, and business stakeholders., • Participate in code reviews, ensuring quality and maintainability., • Write and maintain technical documentation for internal systems and APIs., • Contribute to deployment processes and version control using Git and/or Azure DevOps. Skills & Experience: • Strong experience with LAMP stack (Linux, Apache, MySQL, Perl), • Proficient in Perl development and maintaining legacy systems, • Familiar with HTML, CSS, JavaScript, and RESTful APIs This is a full-time, permanent position, offering a starting salary of circa £65,000 and a remote working model. Apply now or email Please Note: You must be a resident of the UK to apply for this role. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

\n About Hammurabi & Solomon PartnersHammurabi & Solomon Partners is a well-known Indian law firm founded in 2001 and ranked among the top 15 law firms in India. Over the past two decades, the firm has grown significantly and currently has 16+ partners specializing in different legal fields, focusing on client satisfaction and result-oriented legal solutions.PositionAssessment InternLocationBengaluru, KarnatakaEligibilityApplicants must:\n \n • Be a graduate from the 2025 batch\n, • Be a local resident of Bengaluru\n, • Be able to speak, read, and write Kannada\n Key ResponsibilitiesAs an intern, you may be involved in:\n \n, • Drafting legal documents\n, • Court appearances\n, • Legal research\n, • Providing legal advisory support\n Application Deadline10 March 2026How to ApplySend your resume/CV to:📧 Hrcom1@hammurabisolomon.com\n #J-18808-Ljbffr

Tenant Liaison Officer Location: Buckinghamshire Salary: £30,000 per annum + £3,000 Car Allowance Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Support Coordinator \n This is an exciting opportunity to join our team in Birmingham & Solihull. \n We’re looking for enthusiastic, motivated and well organised individuals to join us in delivering a comprehensive Stroke Recovery Service across the region. \n Position: 000031 Stroke Association Support Coordinator \n Location: Home-based, Birmingham & Solihull. However, extensive travel across the region will be required as part of this role (will include team meetings and other work-related meetings) \n Hours: Part-time, 21 hours per week \n Salary: Circa £17,000 per annum (FTE circa £28,300 per annum) \n Contract: Our services are contracted, we currently have funding until 31 March 2027 \n Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. \n Closing Date: 09 August 2026 \n Interview Date: 25 or 26 August 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. \n The Role \n Reporting to the Stroke Association Service Delivery Coach, the coordinator will work with the local Health and Social Care services to receive referrals and support stroke survivors and their carers. As a coordinator you will provide personalised information, advice and support with regular reviews throughout. \n Key responsibilities will include: \n\n • Working with the local Health and Social services to receive referrals to support stroke survivors and their careers.\n, • Providing personalised information, advice and support to address any needs identified.\n, • Completing Needs Assessments with stroke survivors and supporting them to develop a stroke recovery plan.\n, • Providing regular reviews to support people in establishing and achieving their own personal goals.\n\n About You \n You will: \n\n • Have a background in a caring and/or charity profession supporting people with disabilities.\n, • Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.\n, • Have experience of working with people who may have additional communication support needs.\n, • Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.\n\n This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. \n To fulfil the role, you must be a resident of the UK and have the right to work in the UK. \n Applications \n You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. \n If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role. \n You will be able to view the role profile when you apply. \n Stroke Association \n Finding strength through support \n The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. \n We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. \n It’s only thanks to the generosity of our supporters and donors that we can provide vital support. \n Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity. \n We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work. \n We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs. \n You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. \n Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

Front Of House Property Admin £27,000 Birmingham A leading real estate company is seeking a Front of House Property Administrator to join our dynamic team in Birmingham. As a key member of our front-of-house operations, you’ll be the heart of the resident experience—ensuring residents receive exceptional service and the building is maintained to the highest standards. This is a permanent role with a competitive salary and benefits package. Key Responsibilities Be the face of the property, delivering exceptional customer service and building strong relationships with residents. Contribute to the efficient management and maintenance of the property, working closely with cross-functional teams to ensure a seamless experience. Embrace new challenges and opportunities, showcasing creativity and problem-solving skills to deliver exceptional outcomes for residents and the wider community. Deliver the company’s customer service strategy and standards, driving resident satisfaction through excellent service delivery. Carry out a wide range of front-line services, including meet and greet, reception duties, parcel handling, inspections, and lettings viewings. Support the delivery of high-quality services across front and back-of-house functions, amenity space management, voids and unit management, tenancy, and income management. Encourage and support resident engagement, promoting positive relationships with residents and external partners. Demonstrate a strong understanding of health and safety requirements on-site and the ability to implement them effectively. Preferred Qualifications & Experience Previous experience working in organizations providing market rental properties, travel and tourism, or hospitality is essential. Strong written and verbal communication skills, with the ability to engage effectively with residents and colleagues. Qualifications in property management or customer service would be advantageous, along with a proven track record of working towards and achieving targets. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role

The ExtraCare Charitable Trust is recruiting for a Lifestyle Manager on a 37.5 hours per week permanent contract at Longbridge Retirement Village .Location: Longbridge VillageJob type: PermanentHours per week : 37.5Salary: £42,806paLifestyle Manager will receive a competitive salary plus an excellent benefits package, which includes :33 Days Annual Leave (FTE) Pro Rata for Part TimeEnhanced Maternity & Paternity allowanceEnhanced employer pension contributionEligible for Blue Light Card discountsAttendance RewardFree Life InsuranceFree use of the art on site GymBuy And Sell HolidayCycle2work SchemeEmployee Assistance ProgramOn-site parkingWhat will you do as our Lifestyle Manager?You will be responsible for overseeing and line managing delegated functions of the service, which include Retail (commercial units), Contract Management, Front of house, Housekeeping, the Gym, and Activities and Events.Commercial & Retail Focus: Bring your commercial experience to focus on delivering excellent customer service, achieving high performance, and driving effective operational delivery across all retail units and commercial spaces.Contract & Operations Management: Oversee service contracts, supplier relationships, and operational budgets to maximise efficiency and commercial performance, including developing and improving staff capability.People Leadership: Manage, motivate, and develop staff and volunteers working within our commercial, retail, and hospitality functions.Relationship Building: Build and manage relationships within the Village with staff, residents, volunteers, and network with the local community groups.Compliance: Ensure compliance for internal and external regulations, including commercial, retail, and health and safety standards.Strategic Support: Act as deputy to the Village Manager and have oversight and knowledge of all services within the village including care services.Skills and ExperienceEssential:Extensive experience in a management or senior role with a commercial, retail, or front-of-house focus.Demonstrable business acumen, including generating income, contract management, and budget management (specifically profit and loss).Experience in managing staff and volunteers within a commercial business or retail environment.Excellent organisational and time management skills.Ability to motivate and communicate effectively with staff, residents, external customers and other key stakeholders.Desirable:Experience as an operations, retail, hospitality or events manager within either hotels, restaurants, golf clubs, high-street retail, or retirement living—we would like to hear from you!Experience of working in a retirement village setting or similar such as Golf Clubs or hotels, understanding the needs of our resident group.Qualifications in food hygiene, health and safety, NVQ/QCF or equivalent in Hospitality/management.ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community.ExtraCare is committed to making our recruitment practices as inclusive as possible. This includes making reasonable adjustments to support candidates throughout the recruitment process.Don't miss out ! Click ‘apply' now to make a difference to the lives of older people as our Lifestyle Manager.We reserve the right to close the vacancy early should the maximum number of applications be receivedTPBN1_UKTJ

As a Retrofit Coordinator, you will take ownership of the PAS2035 process from initial assessment through to project completion, monitoring and funding compliance. You will provide technical leadership across retrofit programmes, ensuring compliance with PAS2035 and TrustMark requirements while supporting the successful delivery of energy efficiency improvements under SHDF, ECO and LAD funding streams. Client Details Our client is a leading UK provider of energy, sustainability, regeneration and infrastructure solutions. Working with housing associations, local authorities, public sector organisations and private sector partners, they deliver innovative retrofit and decarbonisation programmes that improve homes, reduce carbon emissions and help communities transition towards a more sustainable future. Description Take full responsibility for the management and delivery of the PAS2035 retrofit process. Coordinate retrofit assessments, surveys, design solutions and installation activities. Manage retrofit survey programmes across the Midlands region. Ensure full compliance with PAS2035 and TrustMark requirements. Lead TrustMark lodgements to support funding claims and programme delivery. Produce accurate RdSAP and SAP energy modelling assessments. Provide technical guidance on suitable energy efficiency measures and funding eligibility. Support delivery of projects funded through: SHDF ECO LAD Future government retrofit schemes Work closely with sustainability and project teams to improve retrofit delivery standards. Manage quality assurance processes for internal and external assessors. Implement and oversee survey audit programmes. Build strong relationships with housing associations, local authorities and key stakeholders. Continuously improve customer journey and resident engagement processes. Monitor project performance, quality and compliance metrics. Profile Essential Qualifications Qualified Retrofit Coordinator Domestic Energy Assessor (DEA) OCDEA Qualification Full UK Driving Licence Essential Experience Strong working knowledge of PAS2035 requirements. Proven experience managing retrofit and survey processes. Experience working on SHDF, ECO and LAD funded projects. Strong understanding of domestic energy efficiency measures. Experience managing technical teams or delivery partners. Knowledge of TrustMark compliance and lodgement procedures. Experience producing or reviewing RdSAP and SAP calculations. Minimum 5 years' experience within construction, housing, sustainability or retrofit sectors. Job Offer Competitive basic salary Performance bonus Company vehicle 25 days annual leave plus bank holidays Private healthcare Life assurance Employee discount platform Gym membership discounts Cycle-to-work scheme Holiday purchase scheme Employee assistance programme Mental wellbeing support Ongoing professional development and qualifications Long-term career progression opportunities Volunteering and CSR days Inclusive and supportive workplace culture

Annual salary: up to £40,000.00 Supervisor - Voids Location: Birmingham Contract Start Date: 1 July 2026 Contract Type: Full-time, Permanent 42.5 hours per week Salary up to £40,000 + company van and fuel card Join us on our new, exciting contract with Birmingham City Council Mears Group has been awarded a major new 10-year partnership with Birmingham City Council to deliver repairs, maintenance, and planned investment work across 11,500 homes in central and west Birmingham. This contract represents one of our most significant projects in the city and will create a wide range of opportunities across our operational teams. About the Role: We are looking for an experienced Void Supervisor to join our team in Birmingham. You will be responsible for overseeing void property works, ensuring homes are turned around efficiently, safely and to a high standard ready for new tenants. This includes managing operatives and subcontractors, coordinating void programmes, carrying out quality inspections, providing technical support and maintaining strong communication with internal teams and stakeholders to meet turnaround targets. With a strong pipeline of work and a commitment to improving social housing standards, this is an excellent opportunity to lead a team that plays a key role in bringing properties back into use. We're looking for someone who is organised, proactive and focused on delivering high-quality outcomes, driving performance and maintaining high levels of customer and client satisfaction. Duties: Supervise delivery of void maintenance works across empty properties Ensure all works are completed safely, efficiently, and to required quality standards Conduct regular site visits to monitor progress, resolve issues, and ensure resident satisfaction Allocate resources and operatives effectively to meet service targets and contractual obligations Manage work schedules and priorities to minimise disruption to residents Ensure full compliance with Health & Safety regulations, COSHH, and company procedures Carry out quality inspections and ensure corrective actions are implemented where necessary Lead and support a team of operatives, providing guidance, coaching, and performance management and productivity dashboards Identify training needs and coordinate development opportunities for team members Enforce HR policies including attendance, conduct, and grievance procedures Monitor and maintain company assets including vehicles, tools, PPE, and van stock Oversee material usage and procurement to ensure cost-effective operations Use system reports to track performance, resource deployment, and asset condition Liaise with client representatives, subcontractors, and suppliers to coordinate service delivery Support contract mobilisation, compliance audits, and service improvement initiatives Assist with budget control, forecasting, and identifying operational efficiencies and potential Gains Provide cover for other supervisors during absence or peak periods Attend toolbox talks, training sessions, and formal company meetings Ensure all activities reflect company values and maintain a professional image at all timesRole Criteria: Previous experience in a Void Supervisor or similar supervisory role within housing or property maintenance Proven track record of managing, monitoring, recording, and reporting Health & Safety and compliance activities Experience delivering planned maintenance in void properties City & Guilds or equivalent in a relevant trade discipline Full, valid UK driving licence Strong understanding of Health & Safety regulations, including COSHH Working knowledge of Schedule of Rates Excellent interpersonal and communication skills Effective people management with the ability to lead, mentor, and develop teams Strong customer focus and commitment to service excellence Problem-solving mindset with a results-driven approach Strong planning and organisational abilities Decisive decision-making under pressure Ability to negotiate and influence across teams and stakeholders IT literate with confident oral and written communication skillsBenefits we can offer you: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Vehicle and Fuel Card Access to EAP Counselling sessionsAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Laura Crosby ((url removed)) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply

Leading the way in resident empowerment Watmos' unique approach has put it at the forefront of transforming communities, providing great homes and exceeding expectations. We are seeking an outstanding and dedicated individual who shares our passion for improving people's lives.This is an exceptional opportunity to play a leading role in shaping the future of a resident-focused housing organisation with ambitious plans for investment, sustainability and growth. You will have the opportunity to influence corporate strategy, lead major programmes of change and make a tangible difference to the lives of the communities we serve. You will be responsible for shaping and delivering our long-term asset management, building safety, compliance, sustainability and regeneration strategies, ensuring our homes remain safe, sustainable and fit for the future.Reporting directly to the Chief Executive, you will provide strategic leadership across a diverse property portfolio, oversee significant investment and regeneration programmes, and act as the executive lead for building safety and statutory compliance. You will work closely with the Board, residents, regulators and key partners to drive innovation, improve resident outcomes and deliver lasting value for our communities.To be successful in this role, you will be an experienced senior leader with a strong track record in asset management, property, or regeneration. Strategic, commercially aware and resident-focused, you will have experience of leading large-scale investment and compliance programmes, building effective partnerships and delivering organisational change. An excellent communicator, you will bring the credibility, leadership and vision needed to drive innovation, ensure regulatory compliance and have an unwavering commitment to involvement of residents, personal integrity, professionalism and accountability.We are genuinely proud of our diversity, our people, our homes and our achievements and you will support our ongoing evolution, inspire trust, encourage, nurture and facilitate people to perform and deliver in an ever-changing environment. In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.TPBN1_UKTJ

Your new company A well-established housing provider is seeking an experienced Housing Officer to join its operations team on a temporary basis. This organisation is committed to delivering high-quality housing services, supporting tenancy sustainment, and creating vibrant, inclusive communities across the region. The successful candidate will play a key role in ensuring residents receive an excellent service while contributing to the effective management of homes and neighbourhoods. Your new role As a Housing Officer, you will manage a varied patch of properties and act as the main point of contact for customers, helping them to sustain successful tenancies and access the support they need. You will work closely with internal teams, external agencies, and community partners to deliver customer-focused housing services and maintain high standards across neighbourhoods.Key responsibilities will include: Managing tenancy and estate-related issues across a designated housing patch. Delivering effective income collection and reducing rent arrears through early intervention and repayment arrangements. Supporting tenancy sustainment and signposting customers to relevant support services. Investigating tenancy breaches and anti-social behaviour cases, working with partner agencies to achieve positive outcomes. Conducting tenancy visits, estate inspections, and customer meetings. Assisting with the allocation and letting of vacant properties. Liaising with property services teams regarding repairs, maintenance, voids, and health and safety matters. Supporting resident engagement activities and customer satisfaction initiatives. Maintaining accurate records and contributing to performance reporting requirements. Building strong relationships with community partners to support residents and improve neighbourhoods. What you'll need to succeed To be successful in this role, you will have: Previous experience within housing management, tenancy management, income recovery, or a related social housing environment. Knowledge of rent arrears management, tenancy sustainment, and housing legislation. Experience managing customer cases and resolving complex housing issues. Strong communication and negotiation skills with the ability to build positive relationships with residents and stakeholders. Experience dealing with anti-social behaviour, safeguarding concerns, and tenancy enforcement matters. Good IT skills and experience maintaining accurate housing management records. The ability to work independently, manage a busy caseload, and achieve performance targets. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of £21.00 - £25.00 per hour. Full-time temporary opportunity with a respected housing provider. Varied roles offering a mix of tenancy management, estate management, and customer engagement responsibilities. Opportunity to make a tangible difference to residents and communities. Supportive team environment and exposure to a broad range of housing services. Flexible, community-based role with regular customer and stakeholder interaction. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

General Manager £55,000-£60,000 Birmingham This permanent role offers an exciting opportunity to shape the resident experience at a thriving property portfolio, commanding a salary of up to £60,000. As the on-site leader and brand ambassador, you'll drive occupancy, revenue, and resident satisfaction whilst overseeing all operational aspects of this luxury living community. Lead all on-site operations including leasing, maintenance, and resident services with a focus on community building Recruit, develop, and inspire a high-performing team to deliver an exceptional living experience Drive leasing performance, manage budgets, and ensure the asset is maintained to the highest standards Preferred Requirements Proven experience in property management, private rented sector (PRS), hospitality, or a related sector Strong leadership skills with the ability to motivate, develop, and retain high-performing teams Commercially astute with demonstrated experience managing budgets and driving financial performance Ability to create and deliver an outstanding resident experience with a strong focus on community engagement Experience establishing corporate letting partnerships and driving leasing outcomes Preferred Qualifications Background in Build To Rent Relevant professional qualification in property management or business administration Experience managing multi-unit residential or mixed-use developments Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience

Resident Nights Engineer - Materials Handling Equipment (MHE) \n Location: Solihull, West Midlands \n Salary: £40,000 - £46,000 \n Hours: Perm Nights - Monday to Thursday (4 x 10 hour shifts) \n Are you a multi skilled engineer looking for a site-based role with consistency, stability, and support? We are seeking a Resident Engineer to join a leading materials handling business, based full-time at a key customer site in Doncaster. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. \n Sector - Industrial Forklift/Vehicle Maintenance \n Non-Negotiable Requirements of Resident Engineer: \n\n • Must have hands on Servicing or Maintenance Experience\n\n Requirements of Resident Engineer: \n\n • Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles.\n, • Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics.\n, • Recognised Engineering Qualification.\n\n Desirable Requirements of Resident Engineer: \n\n • Full UK Driving License\n, • Minimum Level 3 Qualification in Engineering.\n\n The Resident Engineer will benefit from: \n\n • Full Training and Induction Scheme\n, • Company Pension Scheme\n, • Tools provided\n, • Machinery Specific training programmes.\n\n If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. \n For further details contact Matthew Lye at Pioneer Selection \n As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. \n You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details. \n

Job Title: Class 1 Driver - delivering cages to stores (manual handling + tail lift work required)Location: BirminghamPay Rate: £16.00 to £21.34 p/hShifts: Full time and Part timeshifts - weekend work requiredExperience: 6 months driving Class 1 essentialIgnition Driver Recruitment are looking for HGV Class 1 Drivers inBirminghamto work with our client, who is a leading global retailer for travel essentialsEmployee Benefits:Competitive Salary: £16.00 to £21.34 p/hImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsProfessional Development: Full site inductionShifts: Regular, ongoing shiftsRoles & Responsibilities:Driving a Class 1 vehicle Single + Double decker workDelivering cages to stores Manual handling required Decanting stock from cages at some storesTail lift and pallet truck operationStandard vehicle checks and paperwork requiredAbout you:You will have your Class 1 Driving Licence and at least 6 months experience in commercial driving. You must also have your UK DCPC card and a valid Digi-tacho card. Our client may accept up to 6 points on your licence, but we can not accept DD, TT, DR, CD, IN endorsements.Ignition Driver Recruitment is proud to be an Armed Forces-friendly employer and welcomes applications from veterans, Reservists, service leavers, military spouses and partners, and Cadet Force Adult Volunteers.You will be a UK resident (we are unable to assist people with VISAs) and will be able to travel to and from the site for your shift.Interested?If you have the right skills, licence and experience for this role, click to apply today!TPBN1_UKTJ

Job Title: Class 2 Driver - delivering cages to stores (manual handling + tail lift work required)Location: BirminghamPay Rate: £16.00 to £19.28 p/hShifts: Full time and Part timeshifts - weekend work requiredExperience: 6 months driving Class 2 essentialIgnition Driver Recruitment are looking for HGV Class 2 Drivers inBirminghamto work with our client, who is a leading global retailer for travel essentialsEmployee Benefits:Competitive Salary: £16.00 to £19.28 p/hImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsProfessional Development: Full site inductionShifts: Regular, ongoing shiftsRoles & Responsibilities:Driving a Class 2 vehicle Single + Double decker workDelivering cages to stores Manual handling required Decanting stock from cages at some storesTail lift and pallet truck operationStandard vehicle checks and paperwork requiredAbout you:You will have your Class 2 Driving Licence and at least 6 months experience in commercial driving. You must also have your UK DCPC card and a valid Digi-tacho card. Our client may accept up to 6 points on your licence, but we can not accept DD, TT, DR, CD, IN endorsements.You will be a UK resident (we are unable to assist people with VISAs) and will be able to travel to and from the site for your shift.Interested?If you have the right skills, licence and experience for this role, click to apply today!TPBN1_UKTJ

Housing Officer – Contract Opportunity 🚨 📍 Midlands (Hybrid Working) 📅 6 Month Initial Contract 💰 Rate: Negotiable ⏳ Start: ASAP G2 are currently working with a local authority who is looking to appoint an experienced Housing Officer on an initial contract basis. This is a fantastic opportunity for someone with a strong background in housing management who enjoys working directly with residents and managing a varied patch. 🏠 Key Responsibilities: ✅ Managing a portfolio of tenancies ✅ Tenancy sign-ups, reviews and audits ✅ Anti-Social Behaviour (ASB) case management ✅ Estate inspections and property visits ✅ Supporting tenancy sustainment and resident wellbeing ✅ Working closely with internal teams and external agencies ✅ Ensuring compliance with housing legislation and policies 🎯 What we're looking for: ✔ Previous experience as a Housing Officer, Neighbourhood Officer or Tenancy Officer ✔ Strong knowledge of tenancy management and housing legislation ✔ Experience managing ASB cases and resident-focused casework ✔ Excellent communication and stakeholder management skills ✔ Ability to work independently and manage a busy caseload 🌟 What's on offer? • Hybrid working arrangement • Flexible contract opportunity • Competitive negotiable rate • Potential for contract extension • Immediate interview availability If you're currently available or know someone who could be a great fit, please get in touch with Sam Howells

Step into a rewarding permanent role offering a Monday to Friday schedule , competitive salary of circa £28,000, and the opportunity to make a real difference to families in temporary accommodation . This Accommodation Officer position gives you the opportunity to ensure the smooth day-to-day running of a temporary accommodation service, maintain a safe and secure environment for residents, all while working in a family-focused setting that values your contribution and supports your professional development.You'll be joining a small, independently run temporary accommodation service in Birmingham that works closely with the local authority to provide short-term housing for families while permanent accommodation is arranged. This is an excellent opportunity for someone looking to build a career in housing , temporary accommodation or resident services within a supportive and community-focused environment.I'd love to hear from anyone with experience as an Accommodation Officer, Housing Assistant, Hostel Officer, Resident Liaison Officer , or from a similar resident-facing role within social housing, temporary accommodation or supported housing who is ready to take ownership of a rewarding position.This role is offering the following benefits:Permanent contractMonday to Friday, 7:00am 3:00pmSalary circa £28,000 per annum (Negotiable depending on experience)Stable daytime hours with no rotating shiftsOpportunity to work within a family-focused temporary accommodation service supporting residentsIn this position, you will be:Managing front desk operations and completing handovers with night staffMaintaining building security and carrying out regular welfare and building checksConducting room inspections and ensuring residents adhere to property rulesHandling administration including emails, bookings, check-ins and check-outsLiaising with the local authority regarding room availability and resident informationResponding to resident enquiries and providing light housing-related guidance where appropriateWorking independently and proactively managing tasks throughout the dayI'd love to speak to anyone who has:Experience within social housing, temporary accommodation, homelessness or a similar resident-facing environmentConfidence managing challenging conversations professionally and calmlyThe ability to balance empathy with firmness when enforcing policies and proceduresStrong communication skills across face-to-face, telephone and email interactionsThe ability to work independently with minimal supervisionGood administrative skills and attention to detailTravel & LocationThis role is based in Birmingham , providing temporary accommodation for families on behalf of the local authority. The site is easily accessible via Birmingham's extensive road and public transport network, making it an excellent opportunity for housing professionals seeking a local role with regular daytime hours.TPBN1_UKTJ

Director of Assets Midlands | £90,000 - £100,000 + Excellent Benefits Goodman Masson is proud to be partnering with a well-established housing association to recruit an outstanding Director of Assets in the Midlands. This is a pivotal Executive Leadership role, offering the opportunity to shape the long-term investment, safety and sustainability of a diverse housing portfolio while improving outcomes for residents and communities.You'll lead the organisation's asset management strategy, oversee major investment programmes and ensure the delivery of safe, compliant and high-quality homes. If you're a strategic property leader with a strong track record in social housing and a passion for delivering lasting social impact, this is an exceptional opportunity to make a real difference. The role: You will provide strategic leadership across Asset Management, Planned Investment, Building Safety, Compliance, Sustainability and Property Data. Managing significant capital investment programmes and leading a talented team of property professionals, you will ensure our homes remain fit for the future while balancing financial performance, regulatory requirements and resident priorities. As a member of the Executive Leadership Team, you will work collaboratively with colleagues across the organisation to deliver excellent services, drive innovation and ensure residents remain at the heart of investment decisions. Responsibilities Develop and deliver a long-term Asset Management Strategy aligned to the organisation's corporate objectives. Lead planned investment, major works and cyclical maintenance programmes across the housing portfolio. Ensure full compliance with all statutory and regulatory requirements relating to building safety and property compliance. Drive sustainability, retrofit and decarbonisation ambitions, securing value from available funding opportunities. Use robust asset data and intelligence to inform investment decisions and optimise portfolio performance. Lead the procurement and management of contractors and strategic partners, ensuring high-quality service delivery and value for money. Manage substantial capital budgets, ensuring effective financial planning, governance and financial control. Develop, inspire and lead multidisciplinary teams, embedding a culture of accountability, innovation and customer focus. Build strong relationships with residents, Board Members, regulators and key external stakeholders. Provide strategic advice, insight and performance reporting to the Executive Team and Board About you: We are seeking an accomplished senior leader with a successful track record in asset management, property services, compliance within the social housing sector. You'll bring: Extensive experience leading asset management or property services within a housing association, local authority or similar organisation. Strong knowledge of strategic asset management, planned investment, building safety and statutory compliance. Experience delivering large-scale capital investment programmes and managing significant budgets. A thorough understanding of the regulatory environment for social housing. Knowledge of sustainability, retrofit and energy efficiency programmes. Strong commercial awareness, including procurement and contract management. Excellent leadership, influencing and stakeholder management skills. The ability to use data, insight and performance information to drive strategic decision-making. A collaborative and inclusive leadership style, with a genuine commitment to delivering excellent resident outcomes. Apply If you're an ambitious and strategic asset management leader looking to make a lasting impact within a values-driven housing association, we'd love to hear from you. For a confidential discussion and further information, please contact (url removed)

Your new company An established and values-driven housing provider is seeking a Community Partnership & Engagement Officer to play a key role in strengthening tenant engagement, improving customer satisfaction, and ensuring residents have a meaningful voice in service delivery. With a strong commitment to community wellbeing, inclusion, and housing excellence, this organisation provides affordable housing and support services across the West Midlands and works closely with residents, partners, and stakeholders to create thriving communities. Your new role As the Community Partnership & Engagement Officer, you will lead on tenant engagement, resident involvement, and customer satisfaction initiatives across the organisation. Working closely with operational teams, senior leaders, tenant groups, and external partners, you will ensure residents are actively involved in shaping services and influencing key decisions.Key responsibilities will include: Leading the delivery of customer engagement strategies and resident involvement programmes. Facilitating tenant panels, scrutiny groups, forums, and engagement events. Monitoring and evidencing compliance with Consumer Standards, Tenant Satisfaction Measures (TSMs), and Housing Ombudsman requirements. Producing reports, surveys, annual tenant reports, and impact assessments. Managing customer feedback, complaints monitoring, and service improvement initiatives. Building strong partnerships with community organisations, stakeholders, and external agencies. Supporting the development of staff training relating to customer engagement and tenant participation. Line managing a Community Partnership & Engagement Assistant. Representing the organisation at meetings, forums, and community events across the region. What you'll need to succeed To be successful in this role, you will have: Experience working within social housing, community engagement, customer involvement, or a related sector. Strong knowledge of tenant engagement, customer satisfaction, and resident participation principles. Experience producing reports, analysing performance information, and presenting findings to a range of stakeholders. Previous experience managing or supervising staff. Excellent stakeholder management and relationship-building skills. Knowledge of housing regulation, consumer standards, tenant satisfaction measures, or complaints handling frameworks. Strong communication, influencing, and organisational skills. Good digital and IT skills, including the use of social media and online engagement platforms. A full UK driving licence and access to a vehicle for business use. What you'll get in return Competitive hourly rate of between £24.00 - £28.50 per hour. Opportunity to make a genuine impact on customer experiences and service improvement. Varied and rewarding role with a mix of office, community, and stakeholder engagement activities. Supportive and collaborative working environment. Opportunity to lead on resident engagement initiatives and influence organisational strategy. Ongoing professional development and training opportunities. Flexible role with travel across the West Midlands and occasional wider UK travel. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

My client is an established housing provider based in The West Midlands looking to recruit an experienced Housing Support Worker on a temporary on-going contract. As the Housing Support Worker, you will be supporting a caseload of clients with housing and tenancy related needs. The Housing Support Worker duties: Work with a caseload of 20 - 25 residents, providing up to 1.5 hours of tailored support to each resident Plan and deliver individualised support in accordance with support plans specific to the residents needs and risks. Assist residents in adhering to the responsibilities of their licence agreement and to any specific rules of their stay. Promote and encourage a balanced household environment and resolve any household conflicts that may arise. Be aware of the risks that residents and service users pose to themselves and others and to follow the Risk Assessment and Management procedure. Keeping detailed support logs of all contact with residents Being the first point of call for your resident Deliver 1 hour of face to face support per week per resident Ability to deliver additional telephone support and assistance Dealing with complex individual problems and helping residents to solve them Basic housing checks and room inspections Using initiative to highlight improvements that can be made in the way the provider operate and presenting them to management Competent with using IT systems and smart phones Reporting to management Requirements: Must have a full UK Drivers Licence and access to own vehicle Must be able to travel and work within West Midlands ULEZ areas Must be able to satisfy an enhanced DBS check Must have experience working with vulnerable adults for at least 1 year Good written and verbal English communication skills Must be very confident with the use of and learning new IT systems Commitment to undertake necessary further training A genuine desire to help people with a compassionate nature. * NVQ Lv. 2 or equivalent in Health and Social Care (desirable) This role does require the suitable candidate to start immediatelyt as it is a temporary role initially for around 6-8 weeks. The hourly rate for this role is 13.75 to 14.50 per hour PAYE. Working hours are full time and are from Monday to Friday, 9am to 5pm. If you have the skills and experience to match and are available immediately, then please apply! You can contact Haleema for a more detailed chat. Please call on the number provided or send an email. Please note, we do not support sponsorship for employment so please do not apply if you require sponsorship. I look forward to reviewing your CV

Tax specialists Taylor Rose Recruitment are working with a leading firm of Chartered Accountants in Central Birmingham who are recruiting for a Private Client Tax Manager to join their team. \n \n Perfect for an ACA and/or CTA qualified Personal Tax Assistant Manager looking to advance their career, or Manager seeking an excellent work/ life balance. \n \n Working with an interesting and diverse private client portfolio involving a mixture of advisory, compliance, tax planning and ad hoc project work. \n \n Excellent remuneration & benefits package, private healthcare, lots of flexibility, option of WFH, and a personal progression plan. \n \n The Role: \n \n Managing a diverse private client tax portfolio \n Identifying tax planning opportunities \n Review of tax compliance \n Provision of advice in areas such as Capital Gains, Trusts & Estates, Property tax & Inheritance tax \n Managing/ supporting the successful delivery of ad hoc tax projects \n Mentoring junior staff \n Leading client meetings \n Building and maintaining strong client relationships. \n \n Benefits include: \n \n Personal progression plan \n Hybrid/ flexible working \n Healthcare cover \n Generous holiday allowance \n Cycle to work scheme \n Generous pension contribution \n Employee assistance programme \n Enhanced maternity/ paternity leave \n Retail discounts \n Regular staff social events \n Central location/ excellent transport links \n \n You: \n \n ACA and/ or CTA Qualified \n ATT/ CTA PQ also considered \n Ideally experience of working with HNWIs, Trusts and Estates \n Significant UK private client/ personal tax expertise \n Excellent communication skills \n UK Resident \n \n If this vacancy doesn’t tick the boxes, do get in touch to discuss alternatives, we are working on roles at all levels. Our client base consists of Top 20, Mid Tier, Regional and Independent firms across the UK.

Assistant Manager - Property £32,000 Birmingham Embark on an exciting journey as front of house Assistant Manager. This permanent role offers a competitive salary, providing you with the opportunity to thrive in a dynamic and rewarding environment. As a key member of our team, you will play a pivotal role in supporting the Resident Services Manager in the safe management of operations for our thriving Build-to-Rent (BTR) site. -Manage a dedicated team of Resident Services Associates, fostering a culture of exceptional customer service.- Collaborate cross-functionally to deliver outstanding resident experiences, ensuring our asset performs above target.- Embrace new challenges daily, showcasing your creativity and resilience Preferred Requirements: Support the Resident Services Manager in the delivery of customer service strategy and service to our agreed standards. Lead the Resident Services Associate (RSA) team to increase resident satisfaction and deliver high-quality services. Manage the RSA team rota, building strong relationships with external partners. Deputise for the Resident Services Manager as and when required. Collaborate with company-wide colleagues to ensure excellent customer service and encourage resident engagement. Preferred Qualifications: Previous experience working in organisations providing property management is essential. Demonstrable experience of effectively managing a successful team, with strong management skills. Qualifications in property or customer service would be advantageous. Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience for this role

We are looking for an Online Retail Sales Assistant to work from home with an exclusive Swedish beauty and wellness company expanding rapidly throughout the UK and Europe. Innovation, quality, environmentally friendly, brand recognition and great customer service are their core values. We have an opportunity for hard working individuals or couples to earn a substantial Part or Full Time income working from home as an Online Retail Sales Assistant. The additional benefits of working with us are: Work From Home, no commuting. Flexible Working Hours No Experience Necessary. Full Training And Support. Career Progression Available. Foreign Travel Incentives. Large Discounts For Personal Shopping Generous Bonus Scheme This Online Retail Sales Assistant role requires you to learn and implement Social Media marketing strategies. We will train and mentor you on how to build, service and develop online customers. Ambitious candidates will have the opportunity to progress into leadership and management roles where there are exciting and rewarding Bonuses & Travel Incentives available. Applicants must be organised and able to manage their time effectively in this work from home position. A basic experience of using Social Media platforms will be beneficial. You must be over 18, resident in the UK and own your own computer or electronic device. To find out more about the Online Retail Sales Assistant role, click apply now and submit your details. This flexible position allows you to work the hours to suit you. It is commission only and there is a small, refundable, joining fee which provides you with a ready-made online shop to start earning from day one

Position Title: Automation Developer - (RPA) Job Location : Remote - Clients are from UK Mandatory (Please read carefully before applying) Candidates should be eligible for UK Security Clearance To receive SC clearance, a candidate will need to have been a UK resident for at least five years and haven't travelled outside the country beyond 28days and can undergo the following: • Completion of BPSS, • A full security questionnaire, • Checks on criminal records, credit and financial history, and Security Service records, • A review of work history, including personal files, staff reports, sick leave returns, and security records About the Job We are looking for talented candidates to join and enjoy our global success. Someone who wants to grow in this exciting industry, work on personal growth and make a difference for customers all over the world. If you are passionate, accountable, and work well in teams, you will flourish at this job. Being able to translate between business and IT is critical, making connections and thinking in processes is key for success. The day-to-day work is comprised of working on projects using cutting-edge technologies like RPA and connected technologies like machine learning, chatbots, and content intelligence tools like ABBYY, UiPath, Automation Anywhere, NICE, etc. both in-house and at our customer's offices (UK mostly NewCastle upon Tyne or Telford). The Work involves meeting with clients and working alongside them both digitally and in person to understand their needs. Joining our team will provide you a wonderful opportunity to gain a wide and deep experience around automation in multiple platforms and technologies, combined with an understanding of business processes in large enterprise organizations. This job is perfect for you if you want to: • Work as an expert in Automation, analyzing, designing, and developing solutions that bring value to our customers, • Provide business and technical support to customers and maintain RPA solutions, • Work on projects for big international companies from various industries and help them automate tedious, repetitive tasks, • Have a real impact on your workplace, contribute with your knowledge and learn new things every day, • Work in a friendly, digital environment where team members from different countries support and help each other, • Use your creative mindset with a realistic view to solve hurdles, • Utilize strong customer-facing skills with a high customer service orientation., • Work independently, and quickly learn modern technologies, • Have an interesting job where every project is a new adventure Requirements: • Communication and networking skills with English at a high level as the working language, • Minimum of 2 years' of experience in working with process automation software like (UiPath, Blue Prism, NICE, Automation Anywhere, etc.), • Basic knowledge of SQL, HTML, or JavaScript and understanding of object-oriented programming, • Experience in mapping and improving business processes or working methods, • Been part of an Agile team, • Experience in customer-facing positions, • Ability to think logically and analytically with a sharp eye for detail Qualification: • IT RPA development certification or experience for at least few months or an IT qualified with 2+ years of RPA experience and training in RPA, • Development knowledge in RPA, C#, .NET, Java or Python, • Basic IT knowledge in Windows or Linux environment, • Working on a virtual, globally distributed team About PAteam PAteam (www.pateam.co) is a dynamic, fast-growing company, focusing on the extremely disruptive and most exciting field of Robotic Process Automation. At PAteam we work in a rapidly growing team of passionate, honest, and innovative people who like to have fun at what they do while delivering the highest quality possible. We are looking for ambitious professionals who are willing to help us expand our team of fantastic RPA personnel. PAteam works with most of the leading RPA OEM vendors and currently has relationships with NICE Automation, UiPath automation, and Automation Anywhere. Our customers are mainly in the US, UK, and Europe and we are ever-expanding to newer geographies. Why Work For PA Team • Work with Global Teams and Leading Subject Matter Expertise in Automation, • Be Your Own Boss- Driving self-ownership by flexible work hours (no shift policy) and fully remote positions!, • Manage Self Growth with Transparency with our Growth Plans, • Be part of our Global Team Culture and Futuristic HR Policies, • Adapt to a Solutions Mindset

Do you live and breathe adventure travel? Are you passionate about building life-changing experiences for travelers while supporting local communities? Join our Expansion team to discover, design, and launch new adventures worldwide (multiple roles available). _ The Role We’re growing our Expansion team with additional Adventure Expansion Product Managers. You’ll be responsible for the end-to-end creation of brand new small group adventures — from researching destinations and sourcing the best local hosts, to negotiating terms, designing itineraries, and producing compelling content. This role is for you if you: • Have 3+ years’ experience in product management or development in the adventure, travel or outdoor sector., • Know what makes a small group adventure both commercially successful and unforgettable for customers., • Love applying creativity and data to design unique, scalable, high-quality trips., • Thrive in a fast-paced, collaborative, remote environment. 👉 Note: we are also hiring a Wildlife Expansion Product Manager. If your background is specifically in wildlife travel, please apply for that role instead. What You’ll Do • Research destinations, build networks, and identify outstanding local partners., • Lead negotiations, contracts, and quality/safety assessments., • Curate unique, commercially viable itineraries in partnership with hosts., • Source and develop trip content that inspires customers., • Monitor performance, identify trends, and optimise product ranges., • Contribute to MBA’s product growth strategy globally., • Proven track record in adventure travel product management/development (3+ years)., • Deep knowledge and passion for adventure travel and sustainability., • Strong commercial judgement and creative eye for trip design., • Excellent communicator with meticulous attention to detail., • A flexible and growth mindset - this is a fast-paced role., • Highly organised, adaptable, and comfortable working independently in a remote team., • Excited by MBA’s mission and happy to pitch in across the business when needed., • Someone who is excited by tangible goals and success metrics (trip volume and performance, ability to launch on deadline etc) Desirable • Experience in cultural/experiential adventure travel., • Familiarity with the North American outbound adventure market., • Entrepreneurial environment where ideas are encouraged and ownership is expected., • 38 days holiday (incl. public holidays)., • Annual performance-based bonus., • Flexible hours and remote-first (+/-2 GMT)., • Free MBA adventure in your first year + £500 annual travel voucher., • Generous pension (UK), GP & mental health support, parental leave., • Team meet-ups, discounts, and co-working budget. The Process • Apply with CV + screening questions., • Short intro video call (30 mins)., • Presentation + interview., • Final interview with senior team members. Key Details • Salary: £40,000–£46,000 + benefits, • Location: UK (fully remote), • Start date: Jan 2026 preferred, • Hours: Full-time (40 hours/week, core 10:00–15:00 GMT). Part-time considered (min. 80%)., • Location: you must be resident in either the UK or in Europe (max +2 hours GMT). Contract and benefits will vary depending on which country you are based in - this will be discussed at an appropriate stage in the interview process., • Closing date: 12noon, Monday 6th Oct (we may close early).

We’re looking for an experienced Senior/Lead Developer to join our Resident Experience product team. You’ll help design and develop our Resident Engagement products — a key part of our suite of solutions — which aim to enrich the lives of residents in care through meaningful interactions and engagement. You’ll work across the full software development lifecycle, helping shape the vision and architecture of the platform, writing clean, maintainable code, and collaborating closely with a talented team of in-house and outsourced developers. This is a fantastic opportunity to have a direct impact on improving care through technology. What You’ll Do: • Design and develop innovative Resident Engagement products, • Work across the entire software development lifecycle (SDLC), • Contribute to the vision and future roadmap of the Resident Experience platform, • Collaborate with internal and outsourced teams to build high-quality, maintainable, and scalable software, • Define requirements, acceptance criteria, and estimates with Product Owners and stakeholders, • Write unit tests and ensure strong test coverage for all code, • Continually improve development processes and practices, • Produce high-quality design documentation, • Support and mentor junior developers, • Build secure and monitorable solutions using modern best practices What You’ll Bring: • Proven experience with Vue 3, Node.js, Google Cloud, Firebase, TypeScript, MongoDB, • Strong architecture and system design skills, • Full-stack development experience across frontend and backend, • Solid understanding of Agile development practices, • Expertise in TDD/BDD, unit testing, and CI/CD pipelines (Azure DevOps or similar), • Experience building secure, scalable, and maintainable software, • Ability to mentor and support other developers, • Excellent collaboration and communication skills across distributed teams, • Bonus points for experience with: Flutter, Blazor, Angular, React, microservices, SaaS platforms, Azure services (Functions, Service Bus), GitLab CI/CD, monitoring tools (Prometheus, Azure App Insights), high availability systems. What We Offer: • A base salary of £60,000 - £75,000 and bonus depending on experience, • Modern town centre offices in Guildford, with opportunity for ad hoc home working, • 25 days holiday, • Net zero pension scheme, • Additional perks including; cycle to work scheme, staff discounts portal and Employee Assistance Programme At Person Centred Software, we’re leading the digital revolution in social care. Our technology is reshaping an industry that impacts millions—driving efficiency, improving outcomes, and setting new standards. Every day, your work will help modernise and future-proof social care. 🚀 Tech That Transforms –automation, real-time data—our solutions are redefining how social care operates 🏆 Join the Market Leader – Trusted by thousands, we set the benchmark for digital transformation in social care 💡 Drive Meaningful Innovation – Work at the forefront of a sector ready for change, where your skills fuel real-world impact 📈 Challenge Yourself, Make a Difference – If you love tech and solving big challenges, we want to hear from you 🤝 Work with the Best – Join a team of top-tier professionals passionate about using technology to drive change

Location: UK and EU Compensation: Up to $50/hr We are a well-established, non-crypto fintech company with a substantial and complex codebase, seeking a talented Haskell Developer to join our large internal development team. This is a full-time position open to residents of the UK and EU. You will be joining a core team responsible for maintaining, evolving, and architecting our large-scale financial applications. This role is highly focused on production-grade Haskell development within a traditional financial services environment. Key responsibilities include: • Haskell Development: Contributing high-quality, maintainable code to a large existing Haskell codebase., • Architectural Contribution: Playing a significant role in technical discussions, helping to shape the future architecture and direction of core systems., • Collaboration: Working closely with a large cross-functional team of 25+ developers, including a focused team of four internal Haskell specialists and external development partners., • Team Participation: Engaging in daily standups and collaborating within an established, disciplined software development structure., • Problem Solving: Tackling complex challenges inherent in large-scale financial technology systems., • Residency: Must be a resident of the UK or EU., • Language Expertise: Proven, substantial professional experience developing production software using Haskell., • Architectural Insight: Ability and willingness to contribute to architectural discussions and drive technical decision-making within a large codebase., • Collaboration: Experience working effectively within a large internal development team and coordinating with external technical partners., • Financial/Fintech Interest: A strong interest or background in traditional finance or fintech is beneficial., • Compliance: Willingness to undergo necessary background checks required for working in the financial sector., • Compensation: Highly competitive hourly rate up to £40 / €46 per hour (Equivalent to under $$50$/hr)., • Stability & Scale: Opportunity to work with a large, established financial institution on a substantial, production-focused codebase., • Team Environment: Join a large internal team with dedicated Haskell expertise, providing opportunities for mentorship and deep technical collaboration., • Impact: Direct influence on the architectural decisions and technical roadmap of mission-critical financial systems., • Location: Full-time role open to qualified residents across the UK and EU. Due to the high volume of applications we anticipate, we regret that we are unable to provide individual feedback to all candidates. If you do not hear back from us within 4 weeks of your application, please assume that you have not been successful on this occasion. We genuinely appreciate your interest and wish you the best in your job search. Commitment to Equality and Accessibility: At MLabs, we are committed to offer equal opportunities to all candidates. We ensure no discrimination, accessible job adverts, and providing information in accessible formats. Our goal is to foster a diverse, inclusive workplace with equal opportunities for all. If you need any reasonable adjustments during any part of the hiring process or you would like to see the job-advert in an accessible format please let us know at the earliest opportunity by emailing human-resources@mlabs.city. MLabs Ltd collects and processes the personal information you provide such as your contact details, work history, resume, and other relevant data for recruitment purposes only. This information is managed securely in accordance with MLabs Ltd’s Privacy Policy and Information Security Policy, and in compliance with applicable data protection laws. Your data may be shared only with clients and trusted partners where necessary for recruitment purposes. You may request the deletion of your data or withdraw your consent at any time by contacting legal@mlabs.city.

gravity9 is seeking a Technical Lead / Solution Architect to lead the design and build of a secure metadata catalogue platform for a UK public sector client. The platform will serve as a centralised index for discovering, governing, and controlling access to data distributed across multiple independent domains — enabling authorised parties to locate and retrieve data without the catalogue itself holding or having visibility of the underlying data. This is a greenfield build requiring strong architectural judgment, hands-on delivery capability, and the ability to work within a multi-vendor environment where the catalogue integrates with separate data storage and encryption services provided by other technology partners. Duration 15 weeks Commitment Half-time for the first 4 weeks (design phase); full-time for the remaining 11 weeks (build and integration) Working model Mostly remote with periodic onsite attendance Security clearance BPSS (Baseline Personnel Security Standard) required Residency UK resident required Technical Scope The contractor will be responsible for leading the design and delivery of the API layer and application logic. A dedicated database consulting engineer will handle MongoDB cluster configuration, schema design, indexing, and performance tuning — the contractor will collaborate closely with them but will own the application-layer delivery. Architecture & Design (Weeks 1–4, half-time) • Design the Attribute-Based Access Control (ABAC) model, including policy attributes (clearance level, nationality, group/role, context), enforcement points, and decision logic, • Design the RESTful API architecture, including endpoint structure, request/response contracts, and error handling patterns, • Map out query patterns, access flows, and integration touchpoints with external systems (data storage and encryption services provided by partner organisations), • Collaborate with the database consulting engineer on schema design, search strategy, and encryption approach to ensure the API layer aligns with the underlying data model, • Contribute to Infrastructure as Code design for deployment (Terraform or similar) Build & Implementation (Weeks 5–15, full-time) • Build a RESTful API layer in Java implementing full catalogue functionality: – CRUD operations for metadata records – Advanced search capability leveraging Atlas Search – ABAC enforcement on all API operations, ensuring search results and data retrieval are filtered by the requestor’s access attributes – Secure storage and retrieval of encrypted key material (shard keys) via CS-FLE • Implement unit tests to validate functional correctness, • Build automated data load and stress testing harnesses for the combined API and cluster deployment, • Perform integration testing against external partner systems (or appropriate stand-ins) to validate end-to-end data creation and retrieval flows, • Produce API documentation and integration guides for consuming systems, • Support knowledge transfer and handover activities in the final weeks of the engagement Essential • Java development — strong hands-on capability building production RESTful APIs (Spring Boot or similar framework), • MongoDB — solid working experience with MongoDB, including querying, aggregation pipelines, and integrating MongoDB into Java application layers, • Atlas Search — practical experience designing and implementing search solutions using Atlas Search (or Lucene-based search within MongoDB), • Security & encryption — experience with Client-Side Field Level Encryption (CS-FLE) or equivalent application-layer encryption patterns; understanding of key management concepts, • Infrastructure as Code — experience with Terraform or equivalent for deploying and managing application infrastructure, • API design — ability to design clean, well-documented RESTful APIs suitable for integration by multiple consuming systems, • Testing — experience with load/stress testing tools and approaches for validating API performance under realistic conditions, • Technical leadership — proven ability to make architectural decisions, produce design documentation, and communicate technical trade-offs to both engineering and non-technical stakeholders Desirable • Experience designing and implementing Attribute-Based Access Control (ABAC) systems; familiarity with policy-as-code frameworks (e.g. Casbin, OPA, or XACML-based systems), • Experience with metadata standards such as DCAT, Dublin Core, or IES, • Experience working in UK public sector or defence environments, • Familiarity with multi-classification or multi-tenancy access models, • Experience with event-driven architectures and asynchronous processing patterns, • Understanding of consistency patterns in multi-service architectures (e.g. saga pattern, eventual consistency), • Knowledge of data mesh or federated data architecture concepts, • Experience integrating with third-party data storage APIs (e.g. S3-compatible interfaces) Working Context • The contractor will work as part of a small, focused delivery team operating within a multi-vendor programme, • The catalogue integrates with separate data shredding/storage and encryption services delivered by other organisations — the contractor will need to collaborate across these boundaries but will not be responsible for those components, • All work will be conducted via VPN access to the client’s cloud environment, • The client operates within a security-conscious environment; the contractor must be comfortable working within defined information handling and access constraints, • The role includes a knowledge transfer component in the final weeks of the engagement, including API documentation and integration guides for the client team Your application has been successfully submitted! _ We appreciate your interest in this position. 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About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. Are you a technical web expert who marries digital strategy with flawless execution? We are seeking a highly skilled Website Manager to oversee, optimize, and scale our global digital footprint across an international portfolio of websites. In this role, you will be the ultimate gatekeeper and strategist for our international web ecosystem (powered by WordPress). You will sit at the intersection of marketing, technology, and regional operations - ensuring our web presence is secure, compliant, lightning-fast, and highly optimized for conversions across multiple countries and languages. This is a fully remote position, to be based in the UK. It is a full time role, working 5 days per week, Monday to Friday. Building web development strategy and functional for international and local customers, including onboarding web development and engineering teams. Coordinating with regional teams to ensure local sites are culturally relevant and reflect the markets of the in-country teams. Managing site speed, mobile responsiveness, XML sitemaps, and crawl errors to ensure the site ranks high on search engines. Conducting keyword research and working with content teams to ensure the website is optimized for competitive search terms. Ensuring that every local instance of the site adheres to the core brand guidelines and messaging. Managing the architecture that connects the International site to local subsidiaries, ensuring updates sync across the entire ecosystem. Analyzing how users navigate the site and removing "friction points" that cause potential leads to drop off. Serving as the "Super Admin" for the WordPress CMS, managing user permissions and plugin/theme updates. Acting as the gatekeeper for all new site content to ensure it is formatted correctly, tagged for SEO, and tracking-enabled. Proactively identifying broken links, 404 errors, and display issues across different browsers and devices. Creating monthly dashboards for leadership that track traffic, lead sources, and "assisted conversions" (how the web influenced sales). Ensuring the website "talks" correctly to the CRM (e.g., HubSpot, Salesforce) so that no leads are lost in the transfer. Working with Lyra Tech and Compliance to ensure SSL certificates are active and the site is protected against DDoS attacks or hacking. Ensuring all sites remain compliant with evolving global laws such as GDPR, CCPA, and Cookie Consent regulations. Maintaining WCAG compliance so the site is usable for people with disabilities, reducing legal liability. 6+ years of experience managing complex, multi-regional or multi-lingual websites (B2B or global B2C enterprise experience preferred). Deep, hands-on experience as a WordPress Administrator (understanding plugin ecosystems, multisite architecture, and user governance). Proven experience in implementing SEO/GEO tools. Strong understanding of web-to-CRM integrations (specifically Salesforce). Strong grasp of front-end fundamentals (HTML, CSS) and how they impact site speed, Core Web Vitals, and responsive design. Solid working knowledge of global data privacy laws (GDPR/CCPA) and web accessibility standards (WCAG). Exceptional communication skills with a proven ability to collaborate with multiple stakeholders. Data-driven approach to troubleshooting, user behavior analysis, and executive reporting. A meticulous eye for QA, formatting, and technical errors. ● 28 days annual leave, plus bank holidays ● Private medical insurance ● Discretionary bonus scheme ● Group life assurance - up to 10x annual salary ● Critical health insurance - 2x Annual salary lump sum paid out, in accordance with illness. ● Access to 24/7 Employee Assistance Programme "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law. By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health . Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information . This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact . For more information about how we use and retain your information, please see our ." The benefits available to those located in the UK. will be consistent with UK law and may vary from those located in other countries. Benefits will be provided in a manner consistent with applicable law.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Working model: Remote Hours: Full time, 37 hours per week (8:30am- 5:00pm) Contract type: Temporary (initial 3 months) DBS requirement: Basic We’re recruiting on behalf of a well-structured public sector organisation currently undergoing systems improvement and service transformation. They’re looking for a Business Systems Officer to join the team on an interim basis, supporting both digital projects and operational service delivery. This role will suit someone with strong Excel and administration skills who’s comfortable working with housing or business systems, data reporting, and service support. Key responsibilities: • Provide day-to-day technical and administrative support to the service team, • Assist with upgrades, replacements and ongoing maintenance of internal systems (e.g. NEC Housing or similar platforms), • Reconcile rent and housing benefit payments, including year-end processing, • Prepare and analyse service data for reports, KPIs and performance reviews, • Support the production of letters, notices, and formal documentation, • Respond to FOI requests and basic-level complaints, ensuring accurate records, • Contribute to resident engagement activities and training coordination, • Maintain up-to-date manual and electronic records and filing systems, • Share knowledge across the team and deputise for senior colleagues when required Experience and skills required: • Strong Microsoft Office skills, especially Excel, Word and Outlook, • Experience in administration or business systems support, • Comfortable working with data, reconciling payments, and producing reports, • Proactive and organised, with strong attention to detail, • Ideally experience in a housing, local authority, or public sector setting, • Familiarity with NEC Housing or similar housing management systems, • Awareness of records management and reporting standards If you're available at short notice and have the skills to step into a varied support role that blends technical admin with digital project input, we’d love to hear from you. Apply now or get in touch to discuss the role in more detail.

Crew Relation Specialist - is responsible for providing administrative support to the HR division for crew related issues. Manages the berthing and par level processes for all crew members and provides reports for each voyage. Coordinates the crew emergency plan numbers. Assists the Crew Administrator with Crew Immigration/Customs with specific duties during the sign-on & sign-off process. This includes assigning name badges and cabin keys at sign-on and collecting these at sign-off. Responsibilities include coordinating repatriation for all crew by providing re-employment letters. Processes all employee cruise requests with shoreside. Organizes crew activities/events and manages crew welfare. Performs HR administrative duties as directed by the HR Manager. • Travel around the World, • Experience working with more than 72 nationalities, • Permanent job with contract 6-8 months onboard followed by 60 days of vacation, • Save Money as you do not pay for food and accommodation on board, • Competitive salary (find out when apply), • Visa fee will be reimbursed on board, • Professional growth, • Medical insurance provided during contract, • Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces RESPONSABILITIES • This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas. • Provides information and services to shipboard employees with regards to orientating, assigning and retrieving berthing, equipment, and written literature. Issues cabins and bulk assignments to all Officers, Staff and Crew. Records all cabin and crew changes and prepares berthing report for each voyage. Assigns crew emergency numbers, name badges and cabin keys. Collects all items when shipboard employees sign-off. • Assists with the crew sign-on and sign-off process, as directed by the Crew Admin. Manager, reviewing immigration documentation such as passports, visas, Alien Resident Cards (ARC), Letters of Re-Employment, etc. to determine validity of documents. Refers unusual documentation to the Crew Admin. Manager and HR Manager., • Ensure accuracy of employee records, • Conducts/coordinates weekly cabin inspections and reports discrepancies., • With the full support of the HR team, helps organize and delivers activities for the crew that foster good shipboard employee morale. Assists in managing the Crew Welfare Fund., • Minimum 1 year prior administrative experience within a hospitality industry, • Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office, • Fluent in conversational & written English, hospitable with a positive attitude, • Minimum 21 years old, • Minimum 1 year prior administrative experience within a hospitality industry, • Completion of high school or basic education equivalency preferred., • Working knowledge of onboard computer systems, internet access, and the ability to navigate within variety software packages such as MS Office, • Ability to work positively and cooperatively in a diverse team environment and to interact with a wide variety of ethnic diversity., • Excellent interpersonal and people skills NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: _

About Us Journey is a leading hotel marketing agency, revolutionising the luxury hospitality and travel industry through creativity, incomparable Industry knowledge, and digital disruption. Working with the best luxury hotels and resorts in the world, empowering growth and increasing revenue through innovation, collaboration, and technology solutions. Before we get started, there are three things you need to know. At Journey, we will always have an entrepreneurial spirit. We started off as a team of six and have never forgotten our humble roots. To thrive you will need to embrace this mindset. We all roll up our sleeves, we help each other out, we admit if we are struggling, we lean on one another and we leave ego at the door. That is very important. Everyone plays a part. We are a business of collaboration and sharing, be it ideas, time, skills, knowledge, energy or snacks...we are in it together. Our clients are considered part of our business and we treat them with the same inclusive respect and consideration. Please be aware this is a UK-based Remote role, applicants must be a resident of and located within the UK for the duration of their employment. What you'll do Book is the e-commerce heart of Journey — the booking engine powering luxury hotels around the world. We’re looking for a Senior Product Designer to help shape its next chapter. This is a critical role in a product that drives millions in direct revenue every year. You’ll bring deep e-commerce and UX expertise, strong product thinking, and a data-driven mindset to a platform used daily by high-intent guests across web and mobile. You’ll help define the future of booking journeys, conversion pathways, merchandising patterns, upsells, and the core flows that make Book a true competitive advantage. You’ll work end-to-end: discovery, research, concepting, prototyping, testing, and final UI. You’ll operate within our design system while also maturing it. You’ll collaborate tightly with product, engineering, data and commercial teams — bringing clarity to complex problems and moving fast without dropping quality. Topline: We’re looking for a senior, commercially aware designer who understands e-commerce, loves user problems, thinks in systems, and knows how to turn insight into conversion-led product design. Lead end-to-end design for Book across discovery, UX, UI and delivery. Translate business goals, data insights, and hotel requirements into elegant, high-performing booking experiences. Own core user journeys such as search, availability, selection, checkout, upsell, and gifting. Conduct qualitative and quantitative research — interviews, usability tests, funnel analysis, behavioural insights. Use CRO principles, analytics, and experimentation to drive measurable improvements in conversion and revenue. Create high-quality flows, wireframes, prototypes and polished UI designs. Contribute to and expand our design system with scalable, reusable components. Work closely with engineering to ensure smooth handover, clarity and high-quality implementation. Support both iterative improvements and larger strategic projects, including the upcoming UX/UI overhaul. Present work with clarity, rationale and evidence — influencing thinking across teams. Champion data-informed, human-centred design and help evolve the product culture. What you'll bring 5+ years in product design, ideally in e-commerce, B2C, retail or transactional platforms. A portfolio demonstrating end-to-end UX/UI work with clear commercial outcomes. Strong UX capabilities: user journeys, interaction design, prototyping, IA. Strong UI craft with a clean, contemporary digital aesthetic. Proven experience using analytics, experimentation, CRO and A/B testing to guide decisions. Comfortable designing for mobile-first experiences and responsive interfaces. Experienced running user interviews, usability tests and research cycles. Systems thinker with experience working within and contributing to design systems. Excellent communication skills — clear, articulate, persuasive. Confident working in cross-functional squads with product and engineering. Calm under pressure, organised, and able to balance detail with speed. Curious, evidence-led and comfortable challenging assumptions. Responsibility, taking ownership of projects, delivering over expectations. What you'll get We’re a collective of disruptive thinkers, digital specialists and tech pioneers. But above all, we’re a team. We win together, and lose together. And we pride ourselves on our ethos of culture first, capability second. Strong people and communication skills. Commercially minded. Fast learner, accountable and ambitious. Passionate about detail, data and order. Focused on improving processes and systems. Ability to work under your own initiative in a fast paced environment and industry. Driven to be an expert in our industry and be ahead of our competitors. About us Think of your role here as more than just a job; it's about shaping your future, one hotel at a time. We're a team of innovators, strategists, storytellers, and engineers, all with a few things in common. We love hotels, we get results, and we provide great online experiences for hoteliers and their guests. Our work can be challenging, but we're firm believers that when you love what you do, you do it well. Find out more here: _

Remote Front-End WordPress Developer - Leading UK Digital Agency Salary: £25000 - £27500 Are you a talented Front-End WordPress Developer looking for your next career move? A highly respected and well-established digital development and marketing agency is seeking a skilled developer to join their friendly and supportive team. This is a fantastic opportunity for someone who thrives on building custom solutions and wants to work with a team of like-minded professionals on diverse and exciting projects. The role is fully remote, offering you the flexibility to work from anywhere in the Kingdom. The Role We're looking for a passionate developer with a strong focus on the front end. You'll be building and maintaining custom WordPress themes and plugins, bringing designs to life with clean, efficient code. You'll work collaboratively with the wider team to deliver high-quality web solutions for a wide range of clients. Key Requirements • Experience: Approximately 2 years of solid experience in a front-end focused WordPress development role., • Technical Skills: Strong proficiency in custom WordPress theme and plugin development, along with excellent skills in HTML, CSS, and JavaScript., • Knowledge: An understanding of cPanel is a definite plus., • Location: You must be a UK resident and have full eligibility to work in the UK. The company is unable to provide work permit sponsorship., • Communication: Excellent communication and collaboration skills are essential. You'll be a key part of the team, and we're looking for someone who is keen to share ideas and work together effectively. If you're ready to join a brilliant team and take on a new challenge, apply with your CV or feel free to call for more details

Role: Talent Acquisition Lead Salary: circa £45,000 to £50,000 per annum, depending on certs and experience Location: fully remote We have a permanent position available for a Talent Acquisition Lead to work fully remotely, supporting a growing global team. This role is centred on sourcing, attracting, and securing exceptional talent - an exciting opportunity for someone with prior experience in a start-up setting to play a key role in building a high-calibre technical team for a rapidly expanding company. This is a full-time position, paying between circa £45000 and £50000 per annum depending on experience and qualifications, with some fantastic benefits including unlimited annual leave. For this role you MUST be a UK resident and eligible to work in the UK unsupported by a visa. What we're looking for: • Background in a dynamic, fast-growing startup environment, • Demonstrated experience in talent acquisition/recruitment, either within an organisation or through a recruitment agency, • In-depth knowledge of hiring procedures and effective candidate assessment techniques, • Strong interpersonal and communication skills, with the ability to engage effectively with a range of stakeholders, • Solid understanding of UK employment legislation, regulations, and industry best practices, with a strong focus on compliance and confidentiality, • Ability to operate independently and efficiently, ensuring the seamless execution of recruitment initiatives, • Proficiency in applicant tracking systems (ATS) and recruitment technology, • Knowledge of employment laws and hiring practices in the US, Europe and Singapore - desirable, • Previous recruitment experience in the technology sectors - desirable What you'd be doing: • Design and execute recruitment strategies to attract a varied and highly skilled talent pool, • Work closely with team leads to assess hiring needs and define role expectations, • Utilise multiple sourcing methods, including online platforms, networking events, and external recruitment partners, to identify potential candidates, • Review applications, conduct preliminary screenings, and shortlist top candidates for further evaluation, • Organise and manage interview processes, coordinating with key stakeholders to ensure smooth scheduling, • Keep recruitment records and candidate database up to date for efficient tracking and reporting If you are interested in the above role, please Apply Now and send a CV for quick review. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. #permanent #perm #jobadvert #recruit #hiring #recruitment #job Start-Up, Start Up, New Business, Growing Business, Early-Stage Business, HR, Human Resources, People Manager, People Management, Tech, Technology, IT Recruitment, Talent Acquisition, Recruitment, Recruiter, Resourcer, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.

This 12-week Accountancy Skills Bootcamp, starting May 2026 is designed for those looking to enter the accounting field or expand their financial skill set. The course focuses on Sage accounting software, a leading tool in the industry, and provides hands-on experience with real-world accounting tasks. Whether you’re starting your accounting career or seeking to enhance your proficiency, this programme will equip you with the practical skills and knowledge you need to succeed in the accounting profession. Throughout the course, you will learn key accountancy principles, gain experience with financial transactions, and develop expertise in using Sage software for a wide range of accounting tasks. By the end of the programme, you will have built practical bookkeeping competence, strengthened your understanding of financial reporting, and gained confidence working with industry-standard systems. There is no requirement for you to possess prior knowledge of accountancy. The course is Level 3 and aimed at those wishing to expand their knowledge and move into entry-level finance roles. This programme is suitable for: • Adults who are employed and looking to move into a new sector and start an entry-level role., • Adults who are employed and have their employer’s co-funding support to progress within the company., • Learners who are self-employed and looking to improve financial management within their business., • Learners who are recently unemployed (for less than 12 months) or returning to work after a break and are looking to get started with an entry-level job in a new sector. Throughout this 12-week programme, you will cover core accountancy skills aligned with industry standards, including: • Understanding key bookkeeping principles, including double entry accounting, journals, ledgers and reconciliations, • Recording financial transactions accurately and maintaining compliant records, • Creating profit and loss statements, balance sheets and VAT returns, • Managing period-end processes and reconciliations, • Handling stock control, invoicing, payments and receipts, • Using Sage Cloud Accounts to record transactions, generate financial reports and analyse business performance, • Understanding compliance and financial accuracy within professional finance environments A significant focus of the course is hands-on experience with Sage Cloud Accounts, ensuring you are confident and competent using industry-recognised accounting software. To ensure learners gain both theoretical and practical skills, the Bootcamp includes: • Sage Certification Exams – You will complete four Sage exams throughout the programme, earning recognised certifications., • Continuous Assessment – Practical activities mirroring real accountant tasks., • Feedback & Reflection – Ongoing tutor feedback, discussions and structured learning reviews. Eligibility & Requirements Criteria Learners must meet all of the below criteria to take part in the Bootcamp. • You must be 19 or over., • You must be a resident Norfolk or Suffolk areas., • You must be a British Citizen or have been living in England for 3 years for purposes other than study (you will need to provide residency eligibility as soon as enrolment call)., • You must not have completed your chosen course previously as refresher courses will not be funded., • You must not already be on an apprenticeship or other qualification., • You must not have already completed a Bootcamp within the last year., • Must have use of a laptop/computer with a stable internet connection and use of Zoom/Teams throughout your Bootcamp with a working microphone and video camera. Chromebooks, tablets and phones are not suitable to undertaking live online sessions., • For Bootcamps relating to the study of Microsoft Office and other relevant software, you must have the software installed and in working order throughout the duration of the Bootcamp., • You must be available to start this course during the week of 11th May - Start date will be confirmed. Because our Skills Bootcamps are of Level 3 standard in England, you will be expected to have some existing knowledge and skills within the subject area or job role that you are applying for. You Must Also Have: • A familiarity with applied use of Microsoft Office Suite of programmes., • Minimum level 1 functional skills ability in Maths and English., • Pass an entry interview., • Must be looking to actively search for a job immediately after graduating., • This is a fully online course, meaning all materials and coursework are completed online. However, you must be available to attend a full-day live online session each week at a scheduled time. By the end of this programme, you will have developed a strong foundation in accountancy and bookkeeping, gaining practical experience with Sage accounting software and real-world financial processes. You will be equipped to support finance teams, manage accounts accurately, and contribute confidently within professional environments. You will also secure a job interview with a relevant employer upon successful completion. You will gain hands-on experience using Sage Cloud Accounts and applying accounting principles in practical business scenarios, helping you stand out in interviews. Yes. Learners have the opportunity to complete Sage Accounting certifications during the course, and all learners who successfully complete the Bootcamp will receive a Cenit College completion certificate and digital achievement badge. Alongside this, the programme develops practical digital accounting skills using Sage and Excel across bookkeeping, reconciliations and financial reporting. We also provide guidance on next steps, including further Sage qualifications and progression routes into professional accountancy study.

Resident Nights Engineer - Materials Handling Equipment (MHE) Location: Solihull, West Midlands Salary: £40,000 - £46,000 Hours: Perm Nights - Monday to Thursday (4 x 10 hour shifts) Are you a multi skilled engineer looking for a site-based role with consistency, stability, and support? We are seeking a Resident Engineer to join a leading materials handling business, based full-time at a key customer site in Doncaster. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Sector - Industrial Forklift/Vehicle Maintenance Non-Negotiable Requirements of Resident Engineer: • Must have hands on Servicing or Maintenance Experience Requirements of Resident Engineer: • Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles., • Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics., • Recognised Engineering Qualification. Desirable Requirements of Resident Engineer: • Full UK Driving License, • Minimum Level 3 Qualification in Engineering. The Resident Engineer will benef...