Remortgage Case Handler (St Leonards)
8 days ago
Saint Leonards-on-Sea
Job Description\n Join Our Growing Remortgage Team in St Leonards \n Our St Leonards office is expanding, and we’re looking for a motivated, detail-driven Remortgage Case Handler to join our high-performing team. \n This is more than just a role it’s an opportunity to be part of a business that helps customers achieve smoother, faster, and stress-free remortgage journeys. If you enjoy managing your own caseload, take pride in delivering excellent service, and thrive in a fast-paced, supportive environment, we’d love to hear from you. \n Why join us? \n\n • Be part of a supportive, collaborative team that shares knowledge and celebrates success\n, • Receive hands-on guidance and mentorship from experienced colleagues\n, • Enjoy clear career progression where your contributions are recognised and rewarded\n, • Work in an environment where you can truly own your cases and make an impact\n\n What you'll be doing \n\n • Manage day-to-day legal administration on behalf of lenders while progressing cases efficiently using the case management system\n, • Handle incoming correspondence and client calls, delivering a professional, customer-focused service\n, • Proactively drive cases forward to meet deadlines, ensuring all service standards and lender SLAs are achieved\n, • Ensure all property charges are cleared and cases are completed accurately and smoothly\n, • Arrange title insurance where required and complete monthly remortgage transactions\n, • Contribute to team success by attending meetings, supporting colleagues, and participating in ongoing development\n\n What we’re looking for \n\n • Organised, proactive, and detail-focused\n, • Comfortable managing workloads in a fast-paced environment\n, • A confident communicator with strong customer service skills\n, • Eager to learn, grow, and contribute to a high-performing team\n\n What’s in it for you? \n\n • Competitive salary + bonus scheme\n, • 31 days holiday including Bank Holidays\n, • Access to Perks at Work (discounts on travel, tech, retail and more)\n, • Reduced rates on estate agency, mortgage, conveyancing and surveying services\n, • 24/7 Employee Assistance Programme for you and your family\n, • Group Life Assurance\n, • Ongoing training, development, and career progression opportunities\n\n #connellsgroup \n S&C00583